Dascom DM-220 User Manual

Tally Dascom DM-210/220

I

Important Safety Instructions (English)

Read the following instructions thoroughly before starting up your printer.

• The device and mains-socket must all times be easily accessible.

• Never carry out maintenance or repair work yourself. Always contact a qualified technical

service.

• Keep this user guide in a place which is easily accessible at all times.

• Place the printer on a solid and even base so that it cannot fall.

• Never place the printer in the vicinity of inflammable gas or explosive substances.

• Ensure the printer is connected to a socket with the correct voltage.

• Always disconnect the printer from the power before opening the device to perform

maintenance work or remedy errors.

• Do not expose the printer to high temperatures, direct sunlight or dust.

• Keep all liquids away from the printer.

• Protect the printer from shock, impact and vibration.

• Make sure that both the printer and the computer are switched off before connecting the data

cable.

• The print head will become very hot during printing; avoid contact with the print head after
printing has finished.

• Do not perform any operation or action in any way other than those provided in this manual.
When in doubt, contact your dealer or your customer support.

Tally Dascom DM-210/220

II

Wichtige Sicherheitshinweise (German)

Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen.

• Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.

 Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie

immer einen qualifizierten Servicetechniker.

 Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
 Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen

kann.

 Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven

Stoffen auf.

 Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
 Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den

Netzstecker an der Steckdose ziehen.

 Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
 Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
 Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
 Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel

angeschlossen wird.

 Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen

lassen.

 Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation

ab. Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.

Tally Dascom DM-210/220

III

Consignes importantes de sécurité (French)

Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.

• Le dispositif et la prise principale doivent toujours être accessibles facilement.

 Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un

dépanneur qualifié.

 Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
 Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de

substances explosives.

 Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
 Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et

toujours débrancher le connecteur secteur de la prise murale.

 Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la

poussière.

 Ne pas mettre l’imprimante en contact avec des liquides.
 Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
 S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de

données.

 La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir

quelques instants avant d’y toucher.

 N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel.

En cas de doute, veuillez contacter votre distributeur ou service après-vente.

Tally Dascom DM-210/220

IV

Indicazioni di sicurezza importanti (Italian)

Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.

 Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.
 Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un

tecnico di assistenza qualificato.

 Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
 Collocare la stampante su una superficie stabile, per evitare che cada a terra.
 Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
 Collegare la stampante a una presa di corrente con tensione adeguata.
 Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire

sempre il connettore di rete dalla presa.

 Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
 Evitare il contatto della stampante con liquidi.
 Non esporre la stampante a colpi, scosse o vibrazioni.
 Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione

dati.

 Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario

opportuno quindi lasciarla raffreddare qualche istante.

 Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In

caso di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.

Tally Dascom DM-210/220

V

Instrucciones de seguridad importantes (Spanish)

Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.

 El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
 Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un

técnico de servicio calificado.

 Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
 Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
 Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias

explosivas.

 Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
 Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija

de alimentación del enchufe.

 No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
 No ponga la impresora en contacto con fluidos.
 Nunca exponga la impresora a sacudidas, choques o vibraciones.
 Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de

datos.

 La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo

algún tiempo antes de tocarla.

 No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala

en el manual. En caso de duda, póngase en contacto con su comerciante o con su servicio
post-venta.

Tally Dascom DM-210/220

VI

Правила по технике безопасности. (Russian)

Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу
принтера.

 Устройство и розетка должны быть всегда легко доступна.
 Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о

неисправностях квалифицированным сервисным техникам.

 Данная инструкция должна быть всегда доступна каждому пользователю.
 Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол.
 Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых

веществ.

 Включайте принтер в розетку только с соответствующим напряжением.
 Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем

выньте штекер из розетки.

 Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли.
 Не допускайте попадания жидкости на принтер.
 Нельзя подвергать принтер тряске, ударам и вибрации.
 Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с

компьютером.

 Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то

время, прежде чем дотронуться до нее.

 Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают

неясности, обращайтесь с вопросами к Вашим продавцам или в сервисный центр.

Tally Dascom DM-210/220

VII

Instruções Importantes sobre Segurança (Portuguese)

Leia as instruções de segurança antes de usar a impressora.

 A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.
 Consulte sempre um técnico qualificado para executar uma reparação .
 Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
 Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias

explosivas.

 Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
 Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
 Não exponha a impressora a temperaturas altas ou luz solar direta.
 Não aproxime substâncias líquidas da impressora.
 Proteja a impressora de choques, impactos e vibrações.
 Desligue a impressora e o computador antes de conectar o cabo da rede.
 A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de

tocá-la.

 Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,

contate seu revendedor ou companhia de serviço.

Tally Dascom DM-210/220

VIII

Önemli Güvenlik Talimatları (Turkish)

Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.

 Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.
 Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman

kalifiye bir uzman servis-teknisyenine haber verin.

 Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.
 Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren

nesnelerin yakınına koymayın.

 Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın.
 Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman prizden

çıkartın.

 Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun.
 Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.
 Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır.
 Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin

olmalısınız.

 Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan önce kısa

süre soğumasını bekleyin.

 Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu

görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize başvurun.

Tally Dascom DM-210/220

IX

TRADEMARK ACKNOWLEDGEMENTS

“IBM” is a trademark of International Business Machines Corporation.
“EPSON” is a trademark of Epson America Incorporated.
“DEC” is a trademark of Digital Equipment Corporation.
“Centronics” is a trademark of Centronics Data Computer Corporation.
“DOS” is a trademark of Microsoft Corporation.
“SAP” is a trademark of SAP AG.
“Windows”, “Windows 7”,”Windows 8”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows
2000”, “Windows 2003/2008/2013 Server”, “Windows XP” and “Windows Vista” are trademarks of

Microsoft Corporation.
All other product names and company names appearing in this manual are the registered
trademarks or trademarks of the individual companies.

Tally Dascom DM-210/220

TABLE OF CONTENTS

1 PRINTER INSTALLATION GUIDE ........................................................................................................ 1

1.1 Unpacking the Printer .................................................................... 1

1.2 Placing the Printer ....................................................................... 2

1.3 Printer Components ...................................................................... 3

1.4 Connecting the Interfaces ................................................................. 4

1.4 Connecting the Power .................................................................... 5

1.5 Installing Roll Paper ...................................................................... 6

1.6 Installing Ribbon Cartridge................................................................. 7

1.7 Installing the Printer Driver ................................................................ 8

2 CONTROL PANEL OPERATION .......................................................................................................... 10

2.1 Feed Key .............................................................................. 10

2.2 LED Indicators ......................................................................... 12

3 FUNCTION SETTING ............................................................................................................................ 13

3.1 Black Mark Setting ...................................................................... 13

3.1.1 Black Mark Specification .............................................................. 13

3.1.2 Run Setting Tool .................................................................... 13

3.1.3 Setting Length between Two Marks ..................................................... 14

3.1.4 Setting Black Mark Home Position ...................................................... 14

3.1.5 Setting Cutting Position ............................................................... 15

3.2 Driver Properties Setting ................................................................. 16

3.2.1 Printing Control ..................................................................... 16

3.2.2 Crash Drawer Setup ................................................................. 16

3.2.3 Black Mark Setup ................................................................... 17

3.2.4 Cutter Setup ....................................................................... 17

4 TROUBLESHOOTING ........................................................................................................................... 18

4.1 Processing LEDs error .................................................................... 18

4.2 Processing Printing Error ................................................................. 18

4.3 Removing Jammed Paper ................................................................. 19

4.4 Maintenance .......................................................................... 19

5 SPECIFICATIONS ................................................................................................................................. 20

5.1 Printer Specification ..................................................................... 20

5.2 Interfaces ............................................................................. 22

5.2.1 USB interface....................................................................... 22

5.2.2 Cash Drawer interface ................................................................ 22

5.2.3 Serial interface ..................................................................... 23

5.2.4 Parallel interface .................................................................... 23

5.3 Power Adapter ......................................................................... 25

5.4 Paper Specification ..................................................................... 26

6 CHARACTER CODE PAGES ................................................................................................................ 27

6.1 Common to all pages (International Character Set: USA) ........................................ 27

6.2 [PC437: USA, Standard Europe] ............................................................ 28

6.3 [PC850: Multilingual] .................................................................... 29

6.4 [PC860: Portuguese] .................................................................... 30

Tally Dascom DM-210/220

6.5 [PC863: Canadian-French] ................................................................ 31

6.6 [PC865: Nordic] ........................................................................ 32

6.7 [PC858: Euro] .......................................................................... 33

6.8 [PC866: Cyrillic #2] ...................................................................... 34

6.9 [PC862: Hebrew] ....................................................................... 35

6.10 [PC737: Geek] ........................................................................ 36

6.11 [PC864: Arabic] ....................................................................... 37

6.12 [PC857: Turkish] ....................................................................... 38

7 PRINTING CONTROL COMMAND SETS ............................................................................................ 39

FCC STATEMENT ..................................................................................................................................... 40

DASCOM REPRESENTATIVES ............................................................................................................... 41

Tally Dascom DM-210/220

Please keep the packaging material for future transportation.
The shipping list varies with different customized order requirements.

Printer

1 Unit

Ribbon

1 PCS

Power adapter

1 PCS

Power cord

1 PCS

Roll paper

1 PCS

Graphical installatin guide

1 PCS

CD disk

1 PCS

1 Printer Installation Guide

1.1 Unpacking the Printer

Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material. Check
the printer for any visible transport damage and missing items. If you find any transport damage or any accessories
are missing, please contact your dealer for assistance.

 Shipping List

1

Tally Dascom DM-210/220

Model No.

Paper Cut

Interfaces

Function

Tear Bar

Auto-Cutter

Cash

Drawer

USB

Serial

Parallel

Black
mark

Bluetooth

Wi-Fi

DM-210 √

√

√

O O O O O

DM-220

√

√

√

O O O O O

 Difference between models

Note: “√” indicates standard configuration.

“O” indicates optional configuration.

1.2 Placing the Printer

Place the printer on a solid, flat, stable surface; ensuring that the printer is positioned in such a way that it cannot
move, and that there is easy access to the control panel and paper input devices. Also ensure that there is enough
space for sufficient ventilation and for the printed output.

When selecting the printer location, observe the following additional instructions:

 Never place the printer near to any flammable gas or explosive substances.
 Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window, protect it

from the sunlight with a curtain.

 When connecting a computer to the printer, make sure the maximum recommended cable length is not

exceeded.

 Ensure sufficient distance between the printer and any heating devices or radiators.
 Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure to dusty

environments.

 It is recommended the printer is installed in a position which reduces noise exposure to the work place during

printing.

2

Tally Dascom DM-210/220

Components

Function

Cover Open Key

Open the Printer Cover (DM-210 only).

Top Cover

Open the cover for loading or replacing roll paper.

Front Cover

Open the cover for loading or replacing ribbon cartridge.

Power Switch

Powers printer ON or OFF.

Control Panel

Power LED

Shows the power status.

Paper End LED

Shows roll paper out or not.

Error LED

Indicates internal error occurs.

Feed Key

Press the key to feed paper.

Power Supply Socket

Connects power cord to the printer.

Cash Drawer Interface

Connects Cashbox interface cable from the cashbox.

USB Interface

Connects USB interface cable from the host.

Modular Interface Board

Connects serial interface or parallel interface from the host.

1.3 Printer Components

3

Tally Dascom DM-210/220

Make sure the printer and the computer are switched off before connecting or disconnecting

the interface cable to prevent electrical damage to the interfaces.

1.4 Connecting the Interfaces

The USB, Cash drawer, Serial or Parallel interfaces are located at the rear of the printer. Choose the interface
which suits your system.

 Connecting cash drawer interface

 Connecting USB interface

 Connecting parallel interface

 Connecting serial interface

4