Dascom DC-3300 User Manual

User Manual DC-3300 Card Printer

Dascom DC-3300 User Manual v1.0

Important Safety Instructions (English)

Read the following instructions thoroughly before starting up your printer.

 The device and power supply must all times be easily accessible.

 Never carry out maintenance or repair work yourself. Always contact a Dascom

qualified service technician.

 Keep this user guide in a place which is easily accessible at all times.

 Place the printer on a solid and level base for reliable operation.



Never place the printer in the vicinity of inflammable gas or explosive substances.



Ensure the printer is connected to a socket with the correct voltage.



Always disconnect the printer from power source before opening the device to

perform maintenance work or remedy errors.



Do not expose the printer to high temperature, direct sunlight, or dust.

 Keep all liquids away from the printer.

 Protect the printer from shock, impact and vibration.

 Make sure that both printer and computer are switched off before connecting the

data cable.

 The print head will become very hot during printing; avoid contact with the print head

after printing has finished.

 Do not perform any operation or action in any way other than those provided in this

manual. When in doubt, contact your Dascom dealer or customer support.

Dascom DC-3300 User Manual v1.0

Wichtige Sicherheitshinweise (German)

Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen.

 Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglichsein.



Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern

verständigen Sie immer einen qualifizierten Servicetechniker.

 Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.

 Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu

Boden fallen kann.

 Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder

explosiven Stoffen auf.

 Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.



Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer

den Netzstecker an der Steckdoseziehen.

 Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub

aussetzen.

 Keine Flüssigkeiten mit dem Drucker in Berührung bringen.

 Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.

 Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das

Datenkabel angeschlossen wird.

 Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige

Zeit abkühlen lassen.

 Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der

Dokumentation ab. Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren
Kundendienst.

Dascom DC-3300 User Manual v1.0

Consignes importantes de sécurité (French)

Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.



Le dispositif et la prise principale doivent toujours être accessibles facilement.



Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter

toujours un dépanneur qualifié.

 Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pastomber.

 Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables

ou de substancesexplosives.



Ne connecter l’imprimante à une prise que lorsque la tension est correcte.



Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors

tension et toujours débrancher le connecteur secteur de la prise murale.

 Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du

soleil ou à la poussière.

 Ne pas mettre l’imprimante en contact avec des liquides.



Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.

 S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le

câble de données.

 La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la

refroidir quelques instants avant d’y toucher.



N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans

ce manuel. En cas de doute, veuillez contacter votre distributeur ou service après-vente.

Dascom DC-3300 User Manual v1.0

Indicazioni di sicurezza importanti (Italian)

Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.

 Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.



Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi

sempre a un tecnico di assistenza qualificato.

 Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.

 Collocare la stampante su una superficie stabile, per evitare che cada a terra.



Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze

esplosive.



Collegare la stampante a una presa di corrente con tensione adeguata.

 Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e

disinserire sempre il connettore di rete dallapresa.

 Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla

polvere.



Evitare il contatto della stampante conliquidi.

 Non esporre la stampante a colpi, scosse ovibrazioni.



Verificare che la stampante e il computer siano spenti prima di collegare il cavo di

trasmissionedati.



Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se

necessario opportuno quindi lasciarla raffreddare qualche istante.

 Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente

manuale. In caso di dubbio, contattare il rivenditore o dalla società incaricatadell’assistenza.

Dascom DC-3300 User Manual v1.0

Instrucciones de seguridad importantes(Spanish)

Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.

 El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil

acceder a ellos.

 Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte

a un técnico de servicio calificado.

 Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en

cualquier momento.



Ponga la impresora sobre un superficie estable de manera que no pueda caer al suelo.

 Nunca coloque la impresora en la vecindad de gases inflamables o sunstancias

explosivas.

 Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.

 Cuando quiera desconectar la impresora de la red, apague la impresora y siempre

hale de la clavija de alimentación del enchufe nunca delcable.

 No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.

 No ponga la impresora en contacto con fluidos.

 Nunca exponga la impresora a sacudidas, choques o vibraciones.



Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el

cable de datos.



La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto,

Déjela

enfriarse

algún tiempo antes de tocarla.



No permita que se realice cualquier operación o acción de una forma diferente a lo

que se señala en el manual. En caso de duda, póngase en contacto con su comerciante o con
su servicio post-venta.

Dascom DC-3300 User Manual v1.0

Правила по технике безопасности. (Russian)

Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.



Устройство и розетка должны быть всегда легко доступна.

 Не выполняйте технические работы и ремонт техники самостоятельно, но

сообщайте о неисправностях квалифицированным сервиснымтехникам.



Данная инструкция должна быть всегда доступна каждому пользователю.



Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть

напол.

 Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и

взрывчатых веществ.



Включайте принтер в розетку только с соответствующим напряжением.

 Если Вы хотите отключить принтер от напряжения, сначала выключите принтер

сам и затем выньте штекер из розетки.



Берегите принтер от нагревания, от попадания на него прямых солнечных

лучей и пыли.

 Не допускайте попадания жидкости на принтер.

 Нельзя подвергать принтер тряске, ударам ивибрации.



Убедитесь, что принтер и компьютер выключены, только после этого соедините

принтер с компьютером.

 Печатающая головка нагревается во время работы принтера. Поэтому

подождите какое-то время, прежде чем дотронуться до нее.

 Пользуйтесь принтером так, как это написано в документации. Если у Вас

возникают неясности, обращайтесь с вопросами к Вашим продавцам или в сервисный
центр.

Dascom DC-3300 User Manual v1.0

Instruções Importantes sobre Segurança (Portuguese)

Leia as instruções de segurança antes de usar a impressora.



A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.



Consulte sempre um técnico qualificado para executar uma reparação .



Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.

 Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou

substânciasexplosivas.

 Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.



Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo

da tomada.

 Não exponha a impressora a temperaturasaltas ou luz solar direta.

 Não aproxime substâncias líquidas da impressora.

 Proteja a impressora de choques, impactos e vibrações.

 Desligue a impressora e o computador antes de conectar o cabo da rede.

 A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo

antes de tocá-la.



Não faça nenhuma operação ou ação além das recomendadas neste manual. Em

caso de dúvida, contateseu revendedor ou companhia deserviço.

Dascom DC-3300 User Manual v1.0

Önemli Güvenlik Talimatları (Turkish)

Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.

 Cihaz ve elektrik prizinin her zaman kolaycaerişilebilir olması gerekir.

 Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her

zaman kalifiye bir uzman servis-teknisyenine haberverin.

 Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.

 Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler

içeren nesnelerin yakınına koymayın.



Yazıcı akım kablosunu sadece doğru gerilime sahip bir prizetakın.

 Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman

prizden çıkartın.

 Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda

bulundurun.



Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır.



Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır.

 Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı

olduklarından emin olmalısınız.



Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan

önce kısa süre soğumasını bekleyin.

 Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına

çıkmayın. Sorunlu görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize
başvurun.

DC-3300 User Manual v1.0

TRADEMARK ACKNOWLEDGEMENTS

“Windows”, “Windows 7”, ”Windows 8”, “Windows 10”, “Windows XP” and “Windows
Vista” are trademarks of Microsoft Corporation.

All other product names and company names appearing in this manual are the registered
trademarks or trademarks of their respective holders.

DC-3300 User Manual v1.0

About This Manual

This manual provides information that describes the basic operation, enabling safe and correct
use to the operators of DC-3300 Printer.

DC-3300 User Manual v1.0

Symbol Description

The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.

CAUTION: Provides information that must be observed to prevent damage
to the equipment or loss of data.

NOTE: Advises you of information that is essential to complete a task.

DC-3300 User Manual v1.0

TABLE OF CONTENTS

CHAPTER 1 INTRODUCTION

.....................................................................................................................................

1

1.1 Unpacking

.......................................................................................................................................................

1

1.2 Operating the Printer Safely

..........................................................................................................................

3

1.3 Printer Components

.......................................................................................................................................

5

1.3.1 Component and function

........................................................................................................................

5

1.3.2 Control Panel

...........................................................................................................................................

7

1.4 Attaching Power

.............................................................................................................................................

8

1.5 Connecting to Computer

...............................................................................................................................

9

1.5.1 Connecting to Computer via USB port

....................................................................................................

9

1.5.2 Connecting to Computer via Ethernet port

............................................................................................

9

1.6 Duplex option

...............................................................................................................................................

10

1.7 Installing Windows Driver

...........................................................................................................................

11

1.7.1 Installing Windows Driver via USB

........................................................................................................

11

1.7.2 Installing Windows Driver via Ethernet

.................................................................................................

14

CHAPTER 2 INSTALLATION

.....................................................................................................................................

22

2.1 Installing Cards

.............................................................................................................................................

22

2.1.1 Card Specifications

................................................................................................................................

22

2.1.2 Loading the cards

...................................................................................................................................

23

2.1.3 Adjusting the card inlet according to the thickness of the cards

.........................................................

24

2.1.4 Managing Rejected Cards

......................................................................................................................

24

2.2 Replacing the Ribbon

...................................................................................................................................

25

2.3 Replacing the Cleaning Roller

......................................................................................................................

27

2.4 Printing card

.................................................................................................................................................

28

2.5 Updating Firmware

......................................................................................................................................

38

CHAPTER 3 NORMAL MODE AND USER MODE

....................................................................................................

40

3.1 Normal Mode

...............................................................................................................................................

40

3.2 User Mode

....................................................................................................................................................

40

3.3 The major menus

.........................................................................................................................................

43

3.3.1 Sub-menus for Printer Info

....................................................................................................................

43

3.3.2 Sub-menus for Head Info

.......................................................................................................................

43

3.3.3 Sub-menus for Version Info

...................................................................................................................

43

3.3.4 Sub-menus for Printer Setup

.................................................................................................................

44

3.3.5 Sub-menus for card setup

.....................................................................................................................

44

3.3.6 Sub-menus for Ribbon Setup

................................................................................................................

44

3.3.7 Sub-menus for Image Setup

..................................................................................................................

44

3.3.8 Sub-menus for Interface Setup

.............................................................................................................

45

3.3.9 Sub-menus for Cleaning

........................................................................................................................

45

3.3.10 Sub-menus for Option

.........................................................................................................................

45

3.3.11 Sub-menus for Reset Default

..............................................................................................................

45

CHATPER 4 CLEANING

............................................................................................................................................

46

4.1 Cleaning with a Cleaning Card

.....................................................................................................................

46

4.2 Maintaining the print head

.........................................................................................................................

46

CHATPER 5 TROUBLESHOOTING

............................................................................................................................

47

DC-3300 User Manual v1.0

5.1 Warning Messages and Troubleshooting

...................................................................................................

47

5.2 Valuable Help from You For Troubleshooting

.............................................................................................

48

5.3 Troubleshooting

...........................................................................................................................................

49

5.3.1 Faults Related to Printing

......................................................................................................................

49

5.3.2 Clear Jammed Card

................................................................................................................................

51

5.3.3 Change the Print Head

..........................................................................................................................

52

5.4 Technical support

.........................................................................................................................................

52

5.4.1 DASCOM partner network

.....................................................................................................................

52

5.4.2 More information

..................................................................................................................................

53

CHAPTER 6 SPECIFICATION

....................................................................................................................................

54

APPENDIX I FCC STATEMENT

..................................................................................................................................

56

APPENDIX II DASCOM EPRESENTATIVES

...............................................................................................................

57

DC-3300 User Manual v1.0

1

Chapter 1 Introduction

Thank you for choosing Dascom® DC-3300 card printer. You can print high-quality cards of different
colors and styles with this printer. The printer should use the consumables and accessories provided by
Dascom. For more details, please visit our website WWW.DASCOM.COM.

1.1 Unpacking

Open the package, take out the printer and remove the protect material. Check if the parts
and accessories in the box are complete as the following picture. If found any damage. Please
contact the carrier and notify your authorized Dascom reseller to realize the steps to be taken.

When repairing the printer, you must provide the complete original package (outer
crate, wedge and package). If send back the printer without original package, or the
accessories are damaged in transit, the warranty of accessories will be invalid. The
new packing charge for the printer will be charged by yourself.

The package contents vary with different customized order requirements.

DC-3300 User Manual v1.0

2

Package Contents:

Standard

Printer

1 unit

Power cord

1 piece

USB cable

1 piece

Cleaning Card

1 piece

option

Cleaning Stick

1 piece

option

AC adapter

1 piece

Graphic Installation Guide

1 piece

CD-ROM

1 piece

Includes Driver, CardEditor software,
CardEditor User Guide, User manual,
Installation Guide

DC-3300 User Manual v1.0

3

1.2 Operating the Printer Safely

The following precautions must be observed to assure safe operation of your printer. Do not do
anything that is not described in this manual. Doing so could cause an unexpected failure. The
manufacturer is not responsible for any problems caused by incorrect operation of the printer.

Installation
location

Do not install the printer in a damp or dusty location.

Do not install the printer near flammable or explosive materials or a heater,
stove or any other device that produces heat. Do not place the printer near
volatile combustible materials such as combustible materials.

Place the printer away from walls to maintain air flow. Also, maintain at least
30 cm (12 inches) of open space above the printer.
Blocking vents may cause the printer to overheat and fail prematurely.

Do not install printer on an unstable table, on a slant, or any place where there
is excessive vibration.

Do not install the printer in a location susceptible to rapid fluctuations in
temperature.

Do not install the printer in a location exposed to direct sunlight.

Power supply

Use a dedicated power cable and do not use an extension cord with multiple
outlets.

Be sure to remove any dust from the plug and electrical outlet.
Humidity produces a micro-current on the surface causing overheating.

Do not damage or modify the Power Cable. Also, do not place heavy objects,
pull, or bend power cord excessively.

Do not plug in or unplug the Power Cable if your hands are wet.

Ensure a ground wire is connected.
When connecting the ground wire, note the following cautions.

Recommended connections for ground wires

Electrical outlet ground terminal
Ground terminals installed as type A, B, or C
A copper rod 65 cm (25.6 inches) or longer buried in the ground.

Not permitted for ground wires

Gas piping (risk of fire or explosion)
Water pipes or taps (water pipes that include plastic piping cannot act as a
ground However, if a water pipe is configured to act as a ground, then
connection of a ground wire ispermitted.)
Telephone line ground wires or lightning conductors (danger of high current
flow in the event of a lightning strike.)

Be sure to turn off power and unplug the plug from electrical outlet before
moving the printer.

Pull on the plug or cable when unplugging it from an electrical outlet.

Do not use an under-rated extension cord.

Handling

Do not use flammable sprays near the printer.

Do not touch anything inside the printer unless specified in this manual.

Do not place heavy items on the printer and do not lean on the printer.

While the printer is operating, do not turn off the power, unplug the power
cable, or look inside (open) the printer.

DC-3300 User Manual v1.0

4

WARNING

The lower part of the Top Access Cover, the printer internal heat roller section, and the
thermal head section become very hot. Ensure you do not touch these three locations.

• The cooling fan is always running for cooling inside the printer. This is not a
malfunction.

• Contact your reseller if there is a current leak.

• The printer may cause static, flickering or interrupt reception of televisions or
radios if they are too close to the printer.

• The lower part of cover top, internal heating platen and printer head may produce

high temperature, please don’t touch these three parts.

Under the following conditions images on cards may deteriorate or
cards may warp afterprinting:

• The surface of the card is in contact for an extended period with a

vinyl card holder or synthetic leather or other material that contains a
plasticizer.

• The surface of the card is exposed to direct sunlight for an extended

period.

• The card is repeatedly rubbed against a hardobject such as a key.

• The faces of two cards are in contact for an extendedperiod.

• The card is kept for an extended period in a very hot location such as

a car parkedin the sun.

• The card is bent, or used with excessive force.

If a card with a magnetic strip is placed near a magnetic source, the data
on the strip could become corrupted.
Additionally, if an IC chip card is bent, or used with excessive force, the
IC chip may be damaged.

DC-3300 User Manual v1.0

5

1.3 Printer Components

1.3.1 Component and function

Part name

Function

Top cover

Protects the print head and the internal components. Open
to replace the ribbon.

Front cover

Open to load cards. Max. 100 pieces of 0.76mm thickness
cards can be placed.

Thermal print head

Core component of the printer.

Control panel

Includes the keys, the LCD Panel, and LED indicator for
operating the printer.

Card eject slot

Ejects printed cards.

Knob

If the jammed card can not be ejected, power off the printer
and turn the knob.

Top cover

Thermal print head

Front cover

Control panel

Card eject slot

Knob

DC-3300 User Manual v1.0

6

Part name

Function

Cover open lever

Pull the lever up to open the top cover.

Power socket

Used to connect Power Cable.

Power switch

Turns power on and off.

USB Hub port

Connect to the printer via USB Hub port.

USB port

Connect to the printer via USB port.

Ethernet port

Connect to the printer via Ethernet port.

USB port
Power switch

Ethernet port

Power socket

USB Hub port
Cover open lever

DC-3300 User Manual v1.0

7

1.3.2 Control Panel

Button

There are four buttons.

Logo

Name

Function

【Menu/Exit】 key

Enter or exit current setup

【Set】 key

Confirm current setting

▲/▼

【Up/Down】 key

Choose between or navigate settings

Status LED and buzzer

There’re two LED lights: blue means ready, red means error.
The following combinations of different lights and buzzer show different statuses of the printer.

Printer
Status

Ready LED
(Blue)

Error LED (Red)

Buzzer

Initiating

Flashes

Flashes

/

Heating

Ready

On

Off

/

Menu
setup

OnOn/

Printing

Flashes

Off

/

Warning

Flashes

Flashes

/

Error

Off

On

Buzz constantly

LCD

User can view the status of printer and/or modify the parameters of printer via the LCD.

DC-3300 User Manual v1.0

8

1.4 Attaching Power

（1）Make sure the printer and the computer are powered off. ①

（2）Connect the power adapter to the printer.②

（3）Connect the power cord to the power adapter.③

（4）Connect the power cord to the power socket. ④

 Power on and power off

Press the power switch: “I”, switch on the printer.
Press the power switch: “O”, switch off the printer.

DC-3300 User Manual v1.0

9

1.5 Connecting to Computer

The standard On-board ports of this printer are a USB port and a Ethernet port. All the ports are
located on the left side of the printer, please choose the proper port.

（1）Ensure your printer is switch off.

（2）Insert the interface cable into the corresponding port.

（3）Connect the other end of the interface cable to the hostcomputer.

1.5.1 Connecting to Computer via USB port

1.5.2 Connecting to Computer via Ethernet port

DC-3300 User Manual v1.0

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1.6 Duplex option

DC-3300 can be configured with a Duplex option based on the customers’ requirement. In User Mode,
setup the menu to implement Double-Sided Printing and Rear Side Ejecting functions.

Front view of the printer with a duplex option

Rear view of the printer with a duplex option

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1.7 Installing Windows Driver

The driver is the connection and transformation platform between the card printer and the computer
operating system to achieve the interactive processing of the information.

User can set up relevant settings, get print status and etc. via the driver. We have provided the Driver
on the accompanied CD.

The guide steps are operated with Win 10 system.

1.7.1 Installing Windows Driver via USB

Connect the USB cable to the computer and turn on the printer. Put the CD-ROM into the computer,
then choose Printers driver Install program. The Install program will guide you through the necessary
steps to finish the whole installation.

Please follow the installer carefully. Some Windows versions require users
to have administrator privileges to install the driver.

（1） Select USB connection. Click “Next”.

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（2） Select the Driver Selection and appropriate Port Selection, click “Next”.

（3） Set up the printer name or go with the default, click “Start” to begin the process.

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（4） Waiting for the installation.

（5） When the Driver has been successfully installed, click the “Finish” button.

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1.7.2 Installing Windows Driver via Ethernet

Connect the Ethernet cord from the Printer to an available port on a Ethernet Switch or Router. Turn
On the Printer, put the CD-ROM into the computer and choose the Drivers Install program.

The Install program will guide you through the necessary steps to finish the whole installation.

Ensure the printer and the computer are on the same LAN before
installation. Switch on the printer. Please follow the installer carefully.
Some Windows versions require users to have administrator privileges to
install the driver.

（1） Select Ethernet connection. Click “Next”.

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（2） To search for the network attached Printer, click “Search” button.

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（3） Select your printer by clicking on it, then click on the “Modify Printer” button.

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（4） You can modify the Printer name, IP address acquisition mode，IP address, Subnet mask. Click

the “OK” when you finish.

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（5） Return to the Ethernet port configuration page, wait for a few seconds, you can see the

updated Ethernet information.

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（6） Select your printer, click “Select”. The corresponding IP address information is displayed at the

bottom left. The installation will start when you click on “OK”.

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（7） Select the Driver Selection and appropriate Port Selection, click “Next”.

（8） Set up the printer name or go with the default, click “Start” to begin the process.

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（9） Waiting for the installation.

（10） When the driver has been successfully installed, click the “Finish” button.

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CHAPTER 2 INSTALLATION

2.1 Installing Cards

Cards can be loaded automatically from the card cassette, which can hold a large quantity of

cards making it convenient for mass or large-scale printing.

2.1.1 Card Specifications

This printer supports CR-80 cards.

Dimensions: 85.6mm × 54mm

Thickness: 0.25mm～1.25mm

Types: blank card, magnetic stripe card, contact smart card, contactless smart card, and

pre-printed card.

 Non CR-80 cards may cause defective print results or become stuck or lodged

in the printer requiring service.



Do not use the cards listed below:

- Previously printed cards by other card printers

- Damp cards

- Cards containing foreign particles, such as glass or metal

- Embossed cards

- Cards contaminated with oil, grease or dirt

- Defective cards with damages ,cracks, broken corners, or bends

- Transparent Cards

- Cards with odd shapes that are not CR80 size

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2.1.2 Loading the cards

（1）

Open the front cover.

（2）

Load the cards to the Card

cassette. Max. 100 pieces of

0.76mm thickness cards can be

stored.

Please load the cards carefully. Ensure that magnetic stripe CARDS and
contact smart CARDS are properly placed in the card feeder. If the card is
inserted in the wrong direction, the code selection may not work properly.

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2.1.3 Adjusting the card inlet according to the thickness of the cards

The factory default supports 0.76mm (30mil) card thickness. Confirm the correct thickness setting
before installing new cards to the card cassette. The printer configures with 0.25mm(10mil)~

0.76mm(30mil) and 0.76mm(30mil)~ 1.25mm (50mil) , 2 levels. Set the lever to the correct position.

2.1.4 Managing Rejected Cards

Using duplex option, this printer is equipped with front and rear slots to separate correctly printed
cards from rejected ones. By default, rejected cards are ejected from the rear slot. However, the two
slots are interchangeable for your preference.

Follow the below procedures to assign the location of the Reject Slot:

 Refer Section 3.2 to change from Normal Mode to User Mode.


Press the ▼ Key until [Card Setup] is displayed. Press the SET Key.

 Press the ▼/▲ Key until [ Std card exit]/[Error card exit] is displayed. Press the SET Key.


Press the ▼/▲ Key to select the proper reject slot. Press the SET Key.

By factory defaults, the printer outputs correctly printed cards and rejected ones
to the front and rear slots, respectively. If configured with duplex option, the
rejected cards are ejected from rear slot by default, while without duplex option,
the rejected cards are ejected from front slot by default.

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2.2 Replacing the Ribbon

Change the ribbon when the LCD prompts [RIBBON END] message.

Approved ribbons for this printer:

Please contact your local reseller for ribbons not listed above.

 Direct touching contaminates the ribbon and causes uneven print

quality.

 Avoid excessive impact on the ribbon when replacingthem.

 Using non-genuine products may cause poor print quality and printer

malfunction.

 Quality and reliability of the non-genuine products are not guaranteed.



Even within the warranty period, fees may be charged on servicing the

printer using non-genuineproducts.

You can get the unused quantity of ribbon.
Refer Section 3.3 to get the unused amount of your ribbon.

Via the LCD Panel or through the Printers Driver, an estimation of the remaining Ribbon quantity can
be viewed if it is sufficient for your current print job. The LCD displays the [RIBBON END] warning
when ribbon is close to running out.

Consume the ribbon as soon as possible after purchase.

Type

Description

Product Code

YMCK ribbon

/

/

YMCKK ribbon

/

/

YMCKO ribbon

yellow, magenta, cyan,
black, transparent

PN:
27056003 (DUS)
27056004 (DEU)
27056005 (DAP)

YMCKOK ribbon

/

/

K ribbon

black

PN:
27056006 (DUS)
27056007 (DEU)
27056008 (DAP)

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（1） Lift the cover open lever to open

the top cover.

（2）

Place the ribbon vertically into

the ribbon cartridge slot (the new
ribbon spindle into the front ribbon
cartridge slot, and the empty ribbon
spindle into the rear ribbon cartridge
slot). Tighten the ribbon, and close the
top cover to its original position.

（ 1） When the ribbon roller is mounted to the cartridge base, push it

down to the bottom with a little force.

（ 2 ） After installation, the ribbon film should be slightly tightened,

without any no skew.

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2.3 Replacing the Cleaning Roller

One Cleaning Roller is shipped with each Ribbon in a package.
IMPORTANT: Replace cleaning roller each time you change the ribbon, to guarantee the print

quality and protect the print head.

（1）

Lift the cover open lever to open

the top cover.

（ 2 ） Tear off the protective film on

the cleaning roller.

（3）

Place the big end of the cleaning
roller to the left (when facing the
printer), while the small end to the
right, and put it vertically into the
slot, in front of the ribbon cartridge
slot.

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2.4 Printing card

All kinds of Windows applications have document printing capabilities (such as Microsoft Office suite
MS-Word, MS-Access, MS-Excel, MS-PowerPoint, and the DASCOM self-designed card editing software
CardEditor).

To understand the card layout, its format and print configuration, you are advised to refer to the
following example.

Dascom Software Card Editor is used to support DASCOM card printers. Users can quickly generate and
edit content that needs to be printed.

(1) Double click on “Card Editor” icon to start the program.

On the Card Editor Home Page, you will see 5 buttons:

Click above buttons separately can control different function:
Button 1: New, user can create a new card.
Button 2: Template, user can choose a suitable card template, then edit and modify it.
Button 3: Open, user can open the card file which filename extension is CE.
Button 4: Wizard, user can add black ground, images, barcode and text when creating a new card.
Button 5: Quit, click this button to quit CARDEDITOR.

View the Card Editor User Manual for a complete understanding of features available in Card Editor.

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(2) After click “new” button, user can choose the card type he/she wants. Select “CR80” in “card

type” and select “Landscape” or “Portrait” depending on the card direction. Then click “OK”.

(3) Click “Template” on the right side of the user interface, then user can see many default

templates as follow:

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(4) Double clicks the model you want to edit, when you finish click the “print” on the “file” menu.

(5) You can print the card directly by clicking on the Print button.

(6) If you want to modify the driver settings, such as card direction, single side or double-sided

printing, card modification or processing, you can click "Advanced Option" to change the driver.
As for popup print Settings, and then click "ok" to save Settings. Then click "print".

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The main selections of the Printer Driver are “Card”, ”Graphic setting”, ”Graphic setting(reverse
side)”, “Printer Mode”, “Print Area”, “O layer Setting” and “Maintenance”.

“Card” Tab

 Card Size

 Print Quantity

 Automatic Ribbon Detection

 Print Side (User can choose front/ reverse side to print. Printer can print the image on the

card reverse side and can also split the different color of the ribbon.)



Card Orientation (Portrait or Landscape)



Rotation (Rotate 180° printing on the front/reverse side)

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“Graphics” Tab

 Color settings (User can get the proper color via settings. User can also adjust the color brightness,

contrast and chroma.)

 Black settings (User can print black via print K color or YMC secondary colors and K color. As well

as, user can choose monochrome printing, color printing, set the black valid area and the black
invalid area. )

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“Graphics (Back)” Tab

 Color settings (User can get the proper color via settings. User can also adjust the color brightness,

contrast and chroma.)

 Black settings (User can print black via print K color or YMC secondary colors and K color. As well

as, user can choose monochrome printing, color printing, set the black valid area and the black
invalid area.)

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“Print Mode” Tab



Standard

 Best

 Custom

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“Print Area” Tab



Front Side Print Area

 Back Side Print Area

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“O Layer setting” Tab



O Layer area

 Printable area color

 O Layer File Path

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“Maintenance” Tab

 Printing test (Print the test content.)



Printer information (User can check the printer DPI, the maximum printing area and minimum

printing area.)



Printer parameter setting (User can read the detailed printer parameter.)



Enable Status Monitor (Decide whether to show the Printer Status Monitor or not during printing)



Color Management (Processing optimization of Color can make the color more consistent with the

color displayed by the software.)

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2.5 Updating Firmware

It’s very easy to update the firmware, but if the installation of firmware is incorrect, the printer will be
damaged.

Before updating, please contact DASCOM dealer for advice on the implementation of the upgrade. In
general, updates are required only when a problem or failure is explicitly identified in DASCOM.

To download the update, please visit WWW.DASCOM.COM

The steps to update firmware:

(1) Select the control panel on the start key in the lower left corner of the Windows taskbar.

(2) Select the device and printer, then double clicks.

(3) Choose the printer property on the printer menu.

(4) Select the “tools” label and click the printer icon.

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(5) Click the Browse icon, go to and choose the update firmware, choose which Update Mode then

click the ”Update” button. When the update is finished, click “Exit”.

(6) After the upgrade, you can create the personalization card with this printer.

Do not interrupt the transmission between the computer to the printer
during the download. (Such as switch off the printer or computer power,
unplug the cable, etc.). Otherwise, printer might not restart. In case of such
failure, please contact DASCOM dealer.

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CHAPTER 3 NORMAL MODE AND USER MODE

You can change between Normal and User Modes when the printer is operating.

This section outlines the differences between these two modes and how to switch from one to the
other.

3.1 Normal Mode

Normal mode: After start up, the printer goes into Normal Mode in which the printer can print cards.

In this mode, after you press the ▲Key for 1 second, the LCD displays the unused ribbon indicated
by a series of “*”marks. Each “*”represents 20% remaining:

Ribbon Empty[*****]Full

In this mode, after you press the ▼Key for 1 second, the LCD displays the temperature of the heater
unit and print head:

Heater Temp：43℃

Print head Temp：38℃

Normal Mode Message List:

Initialize

The printer undergoes system diagnostic
and initialization. Cards remaining in printer
from a previous irregular session will be ejected.

Ready

The printer is awaiting host requests or
commands.

Printing

The printer is in a printing session.

Power Save Mode

The printer is in an energy saving state.

3.2 User Mode

User Mode allows changing the parameters and checking the status.

 Steps to change from Normal Mode to User Mode:

1) After LCD displays [READY], press Menu/Exit Key for 1 second then release it. The LCD

changes its display to [Printer Info.], which is the entry menu in User Mode:

Ready

Menu/Exit

Printer Info.

Setup:

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2) Press【Menu /Exit】Key for 3 second then release it. The LCD shows [Choose mode]. Press

▲ or ▼ Keys to select User Mode or Service Mode:

Choose mode

Service Mode

Even when the printer is in an error state, you can change modes.



Steps to return to Normal Mode fromUser Mode:

Continually press Menu/Exit Key until the LCD shows [Quit the Menu]. Then press SET Key to

return to Normal Mode:

Quit the Menu

？

Yes

Function of four keys in User Mode:

 Menu/Exit Key: back to its parent menu, i.e. one level up in the menu hierarchy.

 ▲ Key: previous item.

 ▼

Key: next item.



SET Key: an affirmative response to the second line in the LCD.

 Moving between menus in the same level:

Section 3.3 lists out eleven menus in the same level, from Printer Info, Version Info, ... to

Reset User Default. Consecutively pressing ▼/▲ keys scrolls through the various menus. It

doesn’t mater which arrow key is pressed since the menus loop around. But when the desired

Menu is displayed, press the SET key.

Ready

Menu/Exit

Choose mode

User Mode

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For example:

Version Info

SET: >>

Printer Info

SET: >>



Entering a sub-menu (go down one level in the menu hierarchy)

Sections 3.3.1~3.3.11 are the sub-menus associated with the corresponding parent menus
listed in Section 3.3.

When SET: >> appears on the second line of the menu, pressing SET Key enters

available sub-menus or parameter values. Below, the right menu is the sub-menu of the left one.

 Consecutively press Menu/Exit Key until the LCD shows [Quit the Menu]. Then press

SET Key to return to Normal Mode:

Printer Info

SET: >>

Printer Info

SET: >>

SET Key

Menu/Exit Key

Version Info

SET: >>

Main Version

1.0.10.0

Quit the Menu?

Yes

Ready

SET Key

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3.3 The major menus



Printer Info

 Head Info

 Version Info

 Printer Setup

 Card Setup

 Ribbon Setup

 Image Setup

 Interface Setup

 Option

 Cleaning

 Reset User Default

3.3.1 Sub-menus for Printer Info

View the utilization history of this printer in each sub-menu:

 Card Count

 Print Count

 Ribbon Remainder

 Printer S/N

 Printer ID

For quality assurance at the factory, it is necessary to run various print tests
on the printer. A value of tens or more for Card Count is normal during
manufacturing of your printer.

3.3.2 Sub-menus for Head Info

View the print head information in two sub-menus:



Print Count



Print head S/N

Record the new print head serial number after replacement; otherwise,
failure to do so affects print quality and voids the warranty for this print
head.

3.3.3 Sub-menus for Version Info

View the latest version(s) in this printer:

 FW Version

 FPGA Version



Boot Version

SET Key must be pressed to save the newly changed value.
Pressing Menu/Exit Key or switching off the printer will not save any newly
changed value(s).

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3.3.4 Sub-menus for Printer Setup

View and change operation parameters:

 Buzzer: OFF\ON

 Power Save Mode: OFF\ 5~120

 Language: Chinese\English\Japanese



LCD Contrast: 128



LCD Light: ON\OFF



Card detection: OFF\ON (In "ready to print" state to detect whether card slot is empty)

3.3.5 Sub-menus for card setup

View and change card properties:



Card type: PVC/PET/PET-G/PC

 Std card exit: FRONT SIDE\REAR SIDE

 Error card exit: FRONT SIDE\REAR SIDE

If the printer is not configured with duplex option, the error cards are
ejected from front slot by default.

3.3.6 Sub-menus for Ribbon Setup

View and change ribbon:

 Ribbon Type: YMCK / YMCKK / YMCKO / YMCKOK / BLACK



Ribbon near end(%)（%

）：

0~100

When the unused amounts of ribbon reaches the values specified in
Ribbon near end(%), the LCD displays warning messages: “Check Ribbon”.

3.3.7 Sub-menus for Image Setup

View and manage the color settings:



Yellow Balance: ±64

 Magenta Balance: ±64

 Cyan Balance: ±64

 Black Balance: ±32

 OP Balance: ±64

 Color Brightness: light / dark / customer setting

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3.3.8 Sub-menus for Interface Setup

View and change the interface settings:

 Printer ID: 0 - 15

 IP Type: Static / DHCP

 IP Address: 192.168.0.12



Subnet Mask: 255.255.255.0



DefaultGateway: 192.168.0.1

 MAC Address: BC：9D：A5：07：4F：56



Timeouts(s) : 10



USB ID: OFF / ON

3.3.9 Sub-menus for Cleaning

Execute the cleaning process following instructions shown on the LCD display

3.3.10 Sub-menus for Option

 Magnetic Encoder



IC R/W1



IC R/W2



duplex

3.3.11 Sub-menus for Reset Default

Reset Factory Default

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CHATPER 4 CLEANING

4.1 Cleaning with a Cleaning Card

Use the Cleaning Card provided to clean the Card Transport Roller if cards do not feed smoothly.
We recommend cleaning the rollers after printing 250 cards.

Cleaning Cards can only be used once and cannot be reused. Use a new
Cleaning Card with the adhesive side down every time you clean the rollers.
Do not touch the platen with hands.

（1） Switch from Normal Mode to User Mode. Press the 【▲】or【▼】to find the [Cleaning].
（2） Press the SET Key, the second line displays “No”. Press the SET Key and press【▼】, the

second line displays “Yes”, then press the SET Key. At the moment, the second line displays

[Remove ribbon/sponge].

（3）Open the top cover to remove the ribbon, then close the cover. [Cleaning, Cleaning Card, Set

Key] is displayed.

（4）

Put the cleaning card in the card feeding slot, and press the SET Key to start cleaning.

（5）

After cleaning, [Cleaning, Over, Put ribbon/sponge] is displayed.

（6）

Open the top cover to put in the ribbon, then close the cover. [Cleaning, Menu Key, Exit]

is displayed.

（7）

Exit the User Mode, [Push Set Key] is displayed.

（8）When user presses the Set Key, the printer will be initialized. After initialization, the printer

can continue printing.

4.2 Maintaining the print head

Use a clean cotton swab or a soft cloth to remove any foreign material accumulated on the print
head, such as dust, sticky dirt, etc.

After long-term printing, it is particularly important to clean the printing head, which can
guarantee the print quality and extend the service life of the printing head.

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CHATPER 5 TROUBLESHOOTING

5.1 Warning Messages and Troubleshooting

This printer is designed for minimal user intervention. Occasionally, the LCD displays messages to
advise users to take corrective actions.

After clearing an error, press SET Key to initialize the printer and [Ready] will be displayed.



Warning/Error List

Display

Solution

Push Set Key

Push the SET Key once.

Feeder empty

Card cassette is empty. Refill cards to the feeder. Press
SET Key to resume printing.

Cover Open

Close the front cover tightly.

Head heat high

When print head temperature is too high, the printer
will stop printing until the temperature drops.

Temp Disorder

Ensure the printer is operating at the specified
ambient temperature. Then restart the printer.

Check Ribbon

Cause: The unused ribbon reached the levels set in
“Ribbon Near End”.
Action: Beware if unused ribbon is sufficient for your
print job.

No Ribbon

Do not turn off power. Refer to Section 2.2 to replace a
new ribbon. Press SET Key to clear this warning and
the printer resumes the previous printing after
initialization.

Invalid Ribbon

Probable Cause: Unrecognized ribbon.
Action: Do not turn off power. Refer to Section 2.2 to
reload the ribbon if ribbon is skewed. Or, check if
ribbon type is YMCK/YMCKK. Press SET Key to clear
this warning and the printer will resume previous
printing after initialization.

Ribbon Jam

Probable Cause: Ribbon winding problem.
Action: Do not turn off power. Refer to Section 2.2 to
reload the ribbon. Press SET Key to clear this warning
and the printer will resume previous printing after
initialization.

Feeder Card Jam

Pressing SET Key as LCD display shown may eject
jammed card after initialization.
If the fault is not cleared after lever, turn the rollers
manually to clear jammed card.

Printer Card Jam

Do not turn off power. Open the front cover. Turn the
rollers to clear jammed card. Close the front cover.
Press SET Key to clear this warning and the printer will
resume previous printing after initialization.

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RFID_AUTH_ERR
OR

Check if genuine ribbon is used. Next, check if the
ribbon has an RFID ring. Press SET Key as the LCD
shown to initialize the printer.

Call Support

Check if genuine ribbon is used. Next, check if the
ribbon has an RFID ring. Press SET Key as the LCD
shown to initialize the printer.

Contact your reseller’s service support team if you find errors not listed
above. Please inform Error Code displayed on the lower right of the LCD.

5.2 Valuable Help from You For Troubleshooting

Help us identify the following for us to resolve your problem(s):



The version number of the software installed.

 You can confirm the version number of driver installed in your Microsoft Windows PC as follow

steps:

○

1

Press the start button in the lower left corner of the Windows taskbar to select the printer and fax.

○

2

Select the printer, double clicks.

○

3

Select the printing preferences on the printer menu.

○

4

Turn to the card TAB, then click the version.

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5.3 Troubleshooting

Do not attempt to use any tool to fix any problem. This may cause serious damage to the
printer.

5.3.1 Faults Related to Printing

No print out?

① Check the printer driver

Check compatible printer driver for Microsoft Windows.
Check if this printer is the default driver in Microsoft Windows.

② Check if power is connected to the printer.

Check if the printer is connected correctly to power.
Check if the LCD display shows: READY.
Confirm power accessories provided for this printer are correctly installed.

③ Check the USB cable

Check if the USB cable is connected to your printer and your host.

④ Check the ribbon

Check if the ribbon is properly installed. Check if associated parts are locked in
properly.

⑤ Check card jam

Check if any card remains in transport area. Check if any card jam.

○

6

Print the test card

You can realize the reverse steps refer to this section.

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Blank card ejected?

① Check the ribbon
Check if ribbon run out or is damaged. Replace them if necessary.
② Check if print head is damaged. Print test pattern.
If failed to print the test pattern, contact local reseller for support, or visit website

http://www.dascom.com.

Is the printing quality dissatisfactory?

Faults

Probable Cause

Corrective Actions

Defective Spots

Dirty Card Surface

 Check that card surfaces are clean and dust

free.



Use new, clean cards.

Cleaning Roller



Clean the transport rollers

White Line
Ribbon not properly
installed

Check the proper installation of the ribbon.
Check if ribbon is folded up.

Dirty or defective print
head

Please contact local reseller.

Vague or Light Image

Improper ribbon
installation

Check the proper installation of the ribbon.
Check if ribbon is folded up.

Ribbon not
synchronized

Open and close the front cover to

synchronize the ribbon.

Dirty printer or
cleaning rollers

Clean the printer.

Non-genuine cards

Check if your cards meet specifications.
Recommend that you purchase cards from
Dascom authorized reseller.

If the problem persists, please contact
your Dascom reseller.

Blank Cards

Improper ribbon
installation

Check that print ribbon is installed

properly.

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Incomplete printout?

① Check manual settings
Check card software design layout matches card dimensions.
Check the landscape/portrait orientation in the driver.

② Check interface cable
If the text is printed in strange colors, use the USB cable supplied with the

printer. Check secure and proper connection between printer and your
computer.

Try another cable.

③ Check if the printer is clean

See Section 2.3 to clean/replace cleaning rollers.

④ Check if cards are clean
Take precautions to keeps cards free from dust and contamination.

⑤ Check ribbon
Check if ribbon is installed properly. Check that the ribbon is running smoothly.

⑥ Check print head
If a straight white line(s) travels across the length of your card, the print head may be

dirty or defective. If the problem persists after cleaning, please contact your Dascom
reseller.

5.3.2 Clear Jammed Card

Do not turn off the power. The print job will be lost.
Do not attempt to use any tool (screwdriver or sharp object) to remove a jammed card.

Sharp objects may damage the rollers and heating rollers. Damages caused by such
action may void the warranty。

To reduce the chance of card jamming

① See Section 2.1.3 to set the proper card thickness dial.
② Use cards with thickness specified in the specifications.
③ Check that cards are not bent.

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④ Before putting the cards to the card cassette, shuffle the cards by holding the
outside edges to prevent sticking cards.

To take out jammed card

When card jam occurs, the LCD display prompts "Printer Card Jam, press SET Key". The Printer
will initialize to eject the card. If the card still can not be ejected, power off the printer and turn
the knob.

5.3.3 Change the Print Head

The print head is a heating element and directly affects print quality. A dirty or dusty
environment seriously affects its life and can cause damage to the print head.

Consult your Dascom reseller if print head replacement is necessary.

To meet DASCOM’s warranty policy for print head replacement, you must:



Use Dascom approved consumables, including cards, ribbons and serviceparts.

 Maintain regular cleaning and maintenance of theprinter.

 Install the printer in a dust free environment as detailed in the specifications

 Usegood well-conditioned cards: clean, without deterioration causing head damage.

5.4 Technical support

If you have trouble configuring and using a printer, read this manual carefully.
If you still can't solve the problem, you can get detailed information and help via the DASCOM
partner network.

5.4.1 DASCOM partner network

If you have any problem can’t be solved, please contact the DASCOM dealer. If you don’t know
any DASCOM dealer, please visit WWW.DASCOM.COM to tell us your problems.

DASCOM will inform you of the detailed contact of your local DASCOM dealer .When you call the
DASCOM dealer, you must provide the information as following:

○1 The printer model and serial number.

○2

The current configuration and operating system.

○3 A description of what happened.
○4

A description of the steps taken to address this problem.

In addition, to help answer your questions around the clock, WWW.DASCOM.COM provides a
variety of explanations for the daily use of printers.

DC-3300 User Manual v1.0

53

5.4.2 More information

If additional technical assistance is required, you can visit DASCOM website
WWW.DASCOM.COM, and find information about the use and troubleshooting of DASCOM
printers in the driver and support section.

You can download the latest version of firmware, print driver and use manual, DASCOM printer
usage and maintenance related video, and FAQ (FAQ) section.

DC-3300 User Manual v1.0

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CHAPTER 6 SPECIFICATION

Model

DC-3300

Printing
system

Direct thermal printing

Function

Single-sided printing,
edge to edge printing,
double-sided printing

Resolution

300×1200DPI

Card
thickness

0.25~1.27mm

Card type

PVC, ABS, PET, PET-G 85.6mm×53.98mm (ISO
ID-1/CR-80)

Print tones

Input tones: RGB, 256 tones/color, K2 tones
Output tones: YMC, 256 tones/color, K2 tones

Ribbon

YMCK Ribbon
YMCKK Ribbon
YMCKO Ribbon
YMCKOK Ribbon
BLACK Ribbon

Print speed

Single-sided, colour (YMCKO): 220 cards/hour
Monochromatic (K): 1000 cards/hour
Double-sided, colour (YMCKO-K): 165 cards/hour

Security
feature

Ribbon encryption RFID

Connection

USB (1.0, 1.1, 2.0)
Ethernet 10/100Base-T
USB-HUB

Option

Duplex, magnetic stripe card, contact smart card,
contactless smart card, big card cassette for 200 pieces
cards, CardEditor software

Cleaning card
Cleaning stick

Supported
OS

Windows XP / Vista / 7 / 8 / 10, 32&64bit OS
Power source

AC 100~240V, 50/60Hz

Dimension
(mm)

450×216×234 (without auto duplex)
550×216×234 (with auto duplex)

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55

Weight

7KG

Card feeding
capacity

Automatic feed from Card Cassette:
100 pieces of 0.76mm thickness cards
(Option: big card cassette for 200 pieces cards)
Manual feed: single piece
30 pieces of 0.76mm thickness cards

Card feeding
system

Automatic feed from Card Cassette
Manual feed (single piece)

Card ejecting

Front in, front out; Front in, rear out

Operation
panel

LCD+button

Operating
environment

Temperature: 15℃-30℃
Humidity: 35-95% RH

Storage
environment

Temperature: 5℃-45℃
Humidity: 35-96% RH

56

Appendix I FCC STATEMENT

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

i. This device may not cause harmful interference.

ii. This device must accept any interference received, including interference that

may cause undesiredoperation.

2. Changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate theequipment.

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.

This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with Dascom instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:



Re-orientateor relocate the receiving antenna.

 Increase the separation between the equipment (printer)and receiver.



Connect the equipment into an electrical outlet on a circuit different from

that to which the receiver is connected.

 Consult your dealer or an experienced radio/TV technicianfor help.

57

Appendix II DASCOM EPRESENTATIVES

GERMANY

DASCOM Europe GmbH
Heuweg 3
D-89079 Ulm
Deutschland
Phone: [phone]
Fax: [phone]
www.dascom.com

SINGAPORE (ASIA PACIFIC)

DASCOM AP Pte Ltd
2 Jurong East Street 21
# 05-42, IMM Building
Singapore 609601
Phone: [phone]
Fax: [phone]
www.dascom.com

AMERICAS

DASCOM Americas LLC
34 Lakeview Court,
Verona, VA 24482
USA
Phone:[phone]
Fax: [phone]
www.dascom.com

UNITED KINGDOM

DASCOM GB Ltd
Hart House, Priestley Road
Basingstoke, Hampshire
RG24 9PU, England
Phone: [phone]
Fax: [phone]
www.dascom.com

FRANCE

DASCOM Europe GmbH
117 Avenue Victor Hugo
92100 Boulogne-Billancourt
France
Phone: [phone]
www.dascom.com

CHINA

Jiangmen Dascom Computer Peripherals
Co.,Ltd.
No.399, Jinxing Road, Jianghai District,
Jiangmen City, Guangdong Province,
P.R.China
www.dascom.com

“All rights reserved. Translations, reprinting or copying by any means of this manual complete or

in part or in any different form requires our explicit approval. We reserve the right to make

changes to this manual without notice. All care has been taken to ensure accuracy of

information contained in this manual. However, we cannot accept responsibility for any errors or

damages resulting from errors or inaccuracies of information herein.”

2018 © DASCOM