This manual has been issued by Canon Inc. for qualified persons to learn technical
theory, installation, maintenance, and repair of products. This manual covers all
localities where the products are sold. For this reason, there may be information in this
manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to
improvements or changes in products. When changes occur in applicable products or in
the contents of this manual, Canon will release technical information as the need arises.
In the event of major changes in the contents of this manual over a long or short period,
Canon will issue a new edition of this manual.
The following paragraph does not apply to any countries where such provisions are
inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered
trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this
manual may not be copied, reproduced or translated into another language, in whole or
in part, without the written consent of Canon Inc.
Appendixcontains a table of specifications and a list of tools.
In addition to this manual, the ColorPASS/PS-NX comes with the Getting Started, Job
Management Guide, Printing Guide, Configuration Guide, Color Guide for use by the user.
All service persons are encouraged to read these documents at least once to find out how the
ColorPASS/PS-NX may be set up by making various optional settings.
The ColorPASS/PS-NX is a maintenance-/inspection-free product.
Introduction
outline of operation.
introduces the ColorPASS/PS-NX’s features and provides an
Preparing for Installation
tion work.
nstallation
outline of its control panel.
Disassembly/Assembly
ColorPASS/PS-NX.
Troubleshooting
with a list of error messages.
Parts Catalog
shows how to install the ColorPASS/PS-NX, and provides an
shows how to disassemble and assemble the
provides tables of typical problems and actions to take
contains diagrams of parts and parts names.
discusses things to do before stating the installa-
The description in this Service Manual are subject to change without notice for product
improvement or other reasons, and major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate
faults in the machine.
The following are the trademarks or registered trademarks of the respective entities:
EFI and Fiery is a registered trademark of Electronics for Imaging, Inc.
PostScript is a registered trademark of Adobe Systems Incorporated.
EPS (Encapsulated PostScript) is a registered trademark of Altsys Corporation.
Apple, AppleTalk, EtherTalk, TrueType, and Macintosh are registered trademarks of
Apple Computer, Inc.
Windows is a registered trademark of Microsoft Corporation.
NetWare, Novell, and Internetwork Packet Exchange (IPX) are registered trademarks of
Novell, Inc.
Pentium, Celeron are registered trademarks of Intel Corporation.
UNIX is a registered trademark of System Laboratories.
All brand names and product names used in this Service Manual are trademarks, regis-
tered trademarks, or trade names of their respective holders.
The term “ColorPASS” is used throughout this manual to refer to the ColorPASS-Z40e/
Z20e and PS-NX40W/20W.
The term “ColorPASS” is used in this manual to refer to the ColorPASS-Z40 Color
Server.
The term “Network administrator” refers to the person responsible for maintaining the
network at the customer site.
The term “Control Panel” refers to the area on the top of the ColorPASS including the
green/red activity light, the display window (LCD-liquid crystal display), and the buttons on
the sides of the display window.
The term “System software” refers to the software installed on the ColorPASS hard disk
drive.
References to other ColorPASS manuals, such as the Configuration Guide, are displayed
in italics.
Precautions
Always observe the following general precautions when installing and servicing the
ColorPASS:
1.Never alter an existing network without permission.
The ColorPASS will probably be connected to an existing Local Area Network (LAN)
based on Ethernet or Token Ring hardware. The network is the link between the
customer’s computer, existing laser printers, and other prepress equipment. Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing networking hardware or software, or shutting down networked devices
without the knowledge and express permission of the system or network administrator
or the shop supervisor.
2.Never enter an IP address in ColorPASS Network Setup.
Only the network administrator should enter an IP address on a network device.
Assigning the ColorPASS an incorrect IP address may cause unpredictable errors on any
or all devices connected to the network.
3.Always disconnect power before openig the ColorPASS.
4.Handle the ColorPASS Control Panel display window with care.
The ColorPASS display window is made of glass. If the glass breaks and the liquid crystal inside leaks out, avoid contact with it. If you do come in contact with the liquid crystal, wash it off with soap and water immediately.
5.Avoid pressing the surface of the display window.
Applying pressure to the display window will cause it to change color.
6.Use a soft cloth moistened with isopropyl or ethyl alcohol to clean the surface of the
ColorPASS display window.
Other solvents, such as water, may damage the polarizer on the display window.
7.Use care when handling parts of the ColorPASS as some edges on the unit may be
8.Follow standard ESD (electrostatic discharge) precautions while working on the internal
components of the ColorPASS.
Static is always a concern when servicing electronic devices. It is highly unlikely that
the area around the copier and the ColorPASS is static-free. Carpeting, leather-soled
shoes, synthetic clothing fibers, silks, and plastics may generate a static charge of more
than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon
microchips, or dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and save the cost of a new board.
When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding
strap, grounded at the same place as the antistatic mat. If that is not possible:
• Attach a grounding strap to your wrist. Attach the other end to a good ground.
• When you unpack the ColorPASS from the carton for the first time, touch a metal
area of the copier to discharge the static on your body.
• Before you remove the ColorPASS side panel and before you handle internal compo-
nents, touch a metal part of the ColorPASS.
• Leave new electronic components inside their antistatic bags until you are ready to
install them. When you remove components from an antistatic bag, place them on a
grounded antistatic surface, component-side up.
• When you remove an electronic component, place it into an antistatic bag immedi-
ately. Do not walk across a carpet or vinyl floor while carrying an unprotected board.
9.Handle printed circuit boards by their edges only, but avoid touching the contacts on the
edge of the board.
10. Never set a cup of coffee-or any liquid-on or near the ColorPASS or the copier.
The ColorPASS Color Server adds computer connectivity and highly efficient Adobe
PostScript 3 color printing capability to color copiers. It is optimized for high-speed network communications, processing, rasterization, and printing of continuous tone color and
monochrome pages.
The ColorPASS, as an integral part of a color printing system, enables users to:
• Send images over AppleTalk, TCP/IP, and Novell networks to print on ColorPASS supported devices.
• Spool print jobs and select a printing priority for each job. Users can control spooled
print jobs sent to the ColorPASS with remote user software running on networked PC
and Mac OS computers.
• Print files in color, grayscale, and black and white.
• Use the copier as a high-resolution color scanner with Fiery Scan software.
• Use 136 resident PostScript fonts (126 Adobe Type 1 PostScript, and 10 TrueType),
plus two Adobe Multiple Master fonts used for font substitution when printing PDF
files. Fiery Downloader or any third-party LaserWriter downloader, such as the Adobe
Font Downloader, can be used to download additional fonts.
• Use built-in ColorWise™ color management and NetWise™ network features.
The ColorPASS enables the customer to use a color copier as a printer and scanner. Users
can print to the ColorPASS from networked PCs running Microsoft Windows, from networked Mac OS computers, and from networked UNIX workstations running TCP/IP.
2.2 Operation
The ColorPASS custom-designed boards and system software are responsible for efficient
image processing and printing controls. The main functions of ColorPASS components and
software are described below.
The ColorPASS uses specialized circuit boards, the motherboard and the video board, to
process image data for printing and scanning images.
The motherboard includes a 433MHz CPU chip which controls the image data transfer to
and from the video board and runs the interpreter. The interpreter rasterizes the page description file and then compresses the image pattern into memory using compression technology.
The interpreter outputs compressed raster data through the image frame buffer memory to
the ColorPASS video board. The video board decompresses the image data and sends it to
the copier through the copier interface cable. The raster data supplied to the laser in the
copier charges the drum and renders the final image on paper at full copier engine speed.
High-speed DIMMs (dual in-line memory modules) on the motherboard hold the image
data during printing. The ColorPASS is configured with 128MB of memory.
When Fiery Scan™ uses the copier as a scanner, the ColorPASS acquires RGB (red,
green, and blue) image data from the copier, stores it in memory, and transmits it to the
computer that requested the scan.
The ColorPASS’s efficient capabilities allow users to use a variety of applications to cre-
ate and print pages of text and/or images.
Printing over a network allows ColorPASS users to print documents directly from applications in which they were created. In addition, the ColorPASS offers an efficient way to
print files that have been saved in PostScript, EPS (Encapsulated PostScript), or PDF (Portable Document Format). These files can be downloaded directly to the ColorPASS using
Fiery Downloader ™, one of the remote utilities for use with the ColorPASS.
The full set of ColorPASS user software is provided on the User Software CD.
Adobe PS Printer Driver
PostScript Printer
Description files (PPDs)
PostScript Screen Fonts
(Mac OS only)
Fiery Downloader
Fiery Spooler
(Mac OS only)
ColorWise Pro Tools
Fiery Scan
Fiery Link
Command WorkStation
software
Color management files
Color reference files
Fiery WebTools
Enables users to print to the ColorPASS from Windows 95/98, Windows
NT 4.0, and Mac OS computers; also supports special ColorPASS and
PostScript 3 features.Windows 2000 users should use the Microsoft
PostScript Printer Driver provided with Windows 2000.
For use with the PostScript printer driver that allows the ColorPASS to
appear in popular applications’ Print and Page Setup dialog boxes. The
ColorPASS PPDs provide information about the ColorPASS and the
user’s particular copier model to the application and printer driver being
used.
PostScript screen and printer screen fonts for the 136 PostScript printer
fonts installed on the ColorPASS (126 Adobe Type 1 and 10 TrueType).
See the Printing Guide for a complete list of PostScript fonts installed on
the ColorPASS.
Enables users to print PostScript files, Encapsulated PostScript (EPS)
files, and Portable Document Format (PDF) files directly to the
ColorPASS without opening the application in which they were created.
Fiery Downloader also enables users to manage the printer fonts installed
on the ColorPASS.
Enables users to view the order and priority of print jobs, customize
printer settings for jobs, delete jobs, and move jobs between queues. It
can also be used to view job accounting information.
ICC-open color management and calibration tools; enables users to edit
and download ICC profiles.
Plug-in modules for Photoshop that enable users to scan images from the
copier directly into applications.
Enables users to monitor the status of the connected ColorPASS and the
print jobs sent to it.
Enables the operator to control the ColorPASS functions from Windows
95/98, Windows NT 4.0 workstations, Windows 2000.
To use the Command WorkStation, see the Job Management Guide.
ColorSync and ICM color management files that enable users to maintain
consistent color from the original artwork to the colors displayed on the
monitor to the printed output.
Reference pages that users can print to view the range of colors available
on the ColorPASS. For the most predictable color results, refer to these
pages when defining colors in applications. For more information on
color management, see the Color Guide.
The ColorPASS can support Internet or intranet access with Fiery
WebTools. WebTools include Status, WebSpooler, WebLink, Installer, and
WebSetup. For more information about WebTools, see the user documentation.
Familiarize yourself with Chapters 2 and 3 of this guide before you attempt an installation. The installation sequence described in this chapter is designed to make your job as
easy as possible. Installation problems are easier to avoid and diagnose if you proceed from
the component to the system level and verify functionality at each stage.
F02-100-01 on page 2-2 outlines the recommended installation procedure for connecting
the ColorPASS to the copier.
Because the ColorPASS is a node on the customer’s computer network, make sure that
you coordinate your scheduled installation with the network administrator at the customer
site. Refer the network administrator to the Configuration Guide for network setup information.
Before you install the ColorPASS, check site conditions and inform the customer of any
installation requirements.
2.1 Copier Model
■What copier model is installed?
■Is there space near the copier for the ColorPASS?
Allow at least 20cm of space at the back panel of the ColorPASS and at least 10cm of
space at the side panel of the ColorPASS (see the following illustration.) You may need
to move the copier out from the wall for easier access to the connectors.
20cm min
10cm min
ColorPASS
F02-201-01
■Does the copier require service or adjustments?
Copy the copier color test page before you install the ColorPASS.
If the copied image indicates that the copier needs adjustment, inform the customer.
After getting approval, complete the copier service needed.
a. CLC1100 series
■Has the correct board (IP-ED BOARD-B1 or INTERFACE BOARD-D1) been installed
in the copier?
Contact your authorized representative for more information.
■Is the service mode COPIER>OPTION>INT-FACE>REMOTE set to 2?
1) If a toggle switch is found on the image processor ED PCB of the CLC700/800/900 Series, set the switch to the left. If no toggle switch is found, you may skip the setting.
3) Select settings for service mode. (For details, see the copier’ Service Manual.)
a.ADJUST PASCAL-MD
Specify whether the gradation should be smoothed for output form the ColorPASS:
0: Do not change
1: Do not use
2: Smooth gradation. (However, copying speed will be lower by 0.5 sec.)
■Is there a dedicated grounded electrical outlet near the copier for the ColorPASS?
Locate the grounded electrical outlet that will supply power to the ColorPASS. You
should not run the ColorPASS and the copier on the same circuit. Use a surge suppressor for the ColorPASS.
• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.
• Do not use an extension cord.
• Do not plug the ColorPASS into a circuit with heating or refrigeration equipment (including water coolers).
• Do not plug the ColorPASS into a switchable wall outlet. This can result in the
ColorPASS being turned off accidentally.
2.3 Network
■What is the network cable and connection type?
■Is the network connection ready and tested for ColorPASS installation?
To verify that the network is functioning before you attach the ColorPASS:
• Ask the network administrator to print a document on a shared printer over the network.
• Ask the network administrator to verify the computer and network requirements as
specified in Getting Started.
2.4 System Contact Person
■Will the person responsible for the computers and the network be available at the time
set for installation? Get a name as a contact.
2.5 Setting Customer Expectations
If the site is ready, installation takes about one hour. The customer should be informed of
the following:
• Some nodes on the network may be unavailable for up to one hour.
• The copier may be unavailable for up to one hour.
• The network administrator needs to be available during the installation for network
connectivity.
Equipment downtime and impact on the network can be minimized if the network administrator installs a network connector for the ColorPASS and confirms network
functionality with the connector in place before the date scheduled for the ColorPASS
installation.
• The network administrator should have a networked computer available during the
installation. The appropriate software should already be installed. Documentation for
the networked computer and the network operating software should be available.
• The network administrator should install the user software shipped with the
ColorPASS (user documentation is also included) onto networked PC and Mac OS
computers that will print to the ColorPASS.
This guide covers ColorPASS hardware installation and service. It provides
general information on connecting the ColorPASS to the customer’s net-
Memo
work. Network setup and configuration information goes beyond the scope
of this guide. For network setup and configuration information, the network
administrator should use the Configuration Guide.
The ColorPASS is assembled and shipped from the factory in a box that includes all nec-
essary cables and documentation, as shown in F02-301-01 on page 2-7.
3.1 To Unpack the ColorPASS
1.Open the ColorPASS Color Server box and remove the packing material.
Save the original boxes and packing materials. If you need to transport the ColorPASS
at a later date, the original box and packing material will ensure safe shipment.
2.Remove the contents from the top container. Inspect the contents for visible damage.
The top container should include the following items:
• Bags containing a copier interface cable and an AC power cable.
• Media package (includes a package of user documentation and software).
3.Give the media package to the customer or the network administrator.
Let the customer or network administrator know that in order to take full advantage of
the ColorPASS, the user software must be installed on computers that will print to the
ColorPASS.
4.Set aside the remaining components from the top container.
5.Remove the top container and any packing materials.
Set aside the packing material and note the orientation of the ColorPASS inside the shipping container in case you need to repack it later.
1) Remove the three face plates from the
edge of the main copier unit as shown
in F02-400-01 (CLC1100 series).
The CLC900 series copier remove only
two face plates.
3) Insert the ColorPASS bosses into the
holes on the copier top edge as shown
in F02-400-03.
4) Mount the ColorPASS to the copier
with three screws (M4×6) (CLC1100
series).
Attach the face plates (round) to the
ColorPASS after fixing the unit in
place.
The CLC900 series copier requires only
two screws for ColorPASS installation.
5) Insert five screws into the holes on the
supports of the ColorPASS as shown in
the following illustration. Tighten the
screws.
Upper side three places TP screws
(M4×10).
Lower side two places RS tightening
screws (M4×33).
F02-400-05
Inserting screws into ColorPASS supports
6) Fix the power cable in place to the
ColorPASS using three cable clamps.