Canon Pixma iP6000D Service Manual

PIXMA iP6000D

SER VICE MANUAL

Canon

Copyright 2004, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP6000D:

Part 1: Maintenance Information on maintenance and repair of the PIXMA iP6000D

Part 2: Technical Reference

ew technology, technical information and FAQ's (Frequently Asked Questions), etc. of the PIXMA iP6000D

Part 3: Appendix Block diagrams and pin layouts of the PIXMA iP6000D

Reference: This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the illustrations in the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

1 1

-2. Customer Maintenance

-3. Product Life

-4. Special Tools

-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

-1. Operator Call Errors

-2. Service Call Errors

2 2

-3. Warnings

-4. Troubleshooting by Symptom

3. REPAIR

4. PRINTER TRANSPORTATION

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

-2. Special Notes on Repair Servicing

-3. Adjustment / Settings

(1) Paper feed motor adjustment (2) Gear phase adjustment (3) Grease application (4) Waste ink counter setting (5) User mode (6) Service mode

Service mode operation Destination settings Button and viewer test

-4. Verification Items

(1) Service test print (2) EEPROM information print

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

-1. Resolution by Print Mode during Printing via Computer

3.2. Resolution in Borderless Printing

3.3. Resolution in Duplex Printing

3.4. Resolution in Direct Printing

4. PHOTO DIRECT PRINT FUNCTION

-1. Host PC Memory Card Access Function with the Memory Card Startup Utility

4 4

-2. Memory Card Direct Printing Function

-3. File Search

-4. File Sort

4 4-5. Data Print

-6. Bubble Jet Direct Function

-7. PictBridge Function

4 4

-8. Exclusive Processes

-9. LCD Viewer

-10. Card Slot-related Operations and Display

-11. DPOF Settings in the Memory Card Direct Printing Function

4-12. Print Layout (Details)

-13. Date Print Specifications

-14. Photo Number Printing Specifications

5. FAQ (Problems Specific to the iP6000D and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

-1. Main Board

-2. Print Beam Board

-3. Card Slot Board

2 2

-4. Operation Panel Board

-5. Carriage Board (Print Head Connector)

3. PIXMA iP6000D SPECIFICATIONS Print Media Specifications

art 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool

EEPROM initialization (EEPROM settings)

Destination settings (EEPROM settings)

LCD viewer language settings

Waste ink counter resetting (EEPROM settings)

CD-R sensor / automatic print head alignment sensor correction (EEPROM settings)

Print head alignment - At print head replacement

Paper feed motor position adjustment

Grease application - At carriage unit replacement

At logic board ass'y replacement

At logic board ass'y replacement To set the destination. None. 1 min.

To initialize settings other than the following:

- USB serial number

- Destination setting

- Waste ink counter

- CD-R correction value

None. 1 min.

At logic board ass'y replacement To set the language to be displayed on the

- At bottom case unit replacement

- At ink absorber (QC1-4221 / 4222 / 4223 / 4224 / 4263 / 4264 / 4864 / 4257) replacement

- At logic board ass'y replacement

- At carriage unit replacement

- At logic board ass'y replacement

- At carriage unit replacement

At paper feed motor unit replacement

- At chassis' upper gear replacement

- At shaft lift (QC1-4331) replacement

LCD viewer. To reset the waste ink counter. None. 1 min.

To correct the CD-R and automatic print head alignment sensor.

To ensure accurate dot placement. - None. (operation panel)

To adjust the belt tension. (Position the paper feed motor so that the belt is stretched tight.)

- To maintain sliding properties of the carriage, carriage shaft, and shaft lift.

- To protect the chassis' upper gear.

None. 1 min.

None. (Correction performed through service test print)

- Computer (settings via the printer driver)

None.

- FLOIL KG-107A (QY9-0057)

- MOLYKOTE HP300 (QY9-0035)

Approx.

time

2 min.

1 min.

Note: DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning. *1: Red screws of paper feed motor

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment Timing Purpose Tool Approx. time

Print head alignment At print head replacement. To ensure accurate dot placement. - Operation panel

Print head cleaning When print quality is not satisfying. To improve nozzle conditions. - Operation panel

Print head deep cleaning

Ink tank replacement When an ink tank becomes empty. (No ink

Paper feed roller cleaning

CD-R print position adjustment

Bottom plate cleaning When the back side of the paper is smeared To clean the platen ribs.

LCD viewer contrast adjustment

- Computer (automatic settings via the printer driver)

- Computer (settings via the printer driver)

When print quality is not satisfying, and not improved by print head cleaning.

error) When paper does not feed properly. To clean the paper feed rollers. Operation panel 2 min.

At CD-R printing, when necessary To correct CD-R print position.

When adjusting the contrast

To improve nozzle conditions. Computer (settings via the

----- ----- 2 min.

To adjust the contrast

printer driver)

Computer (application software)

Operation panel

3 min.

1 min.

2 min.

5 min.

1 min.

1 - 1

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume

Black

1,500 character pattern

Color A4, 7.5% duty per color pattern

A4, 30 % duty per color pattern

4 x 6, 30 % duty per color pattern

Postcard, 30 % duty per color pattern

(II) Years of use

5 years of use

(2) Print head

(3) Ink tank (target value)

Print volume: No. of pages printed: 5,000 pages (When printing with print mode above)

BCI-6BK: 520 pages (1,500 character pattern, plain paper / standard mode)

540 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6C: 780 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6M: 580 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6Y: 360 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6PC: 410 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

BCI-6PM: 260 pages (ISO JIS-SCID No. 5 / plain paper / standard mode)

PIXMA iP6000D

5,000 pages

1,500 pages

1,300 pages

1,000 pages

400 pages

800 pages

1-4. Special Tools

1-5. Serial Number Location

On the carriage flexible cable holder (visible when the access cover is open).

Name Tool No. Application Remarks

MOLYKOTE HP300

FLOIL KG-107A

QY9-0035-000 To be applied to the chassis' upper gear, and to the

sliding portion of the shaft lift.

QY9-0057-000 To be applied to the sliding portion of the carriage, and

the carriage shaft.

In common with other models.

1 - 2

To the top

2. LIST OF ERROR DISPLAY / INDICATIONS

Errors and warnings are displayed by the following ways.

1) Errors are indicated by the number of times the LED blinks.

2) Errors and warnings are displayed on the LCD viewer on the operation panel.

3) Warnings are displayed on the printer driver's Status Monitor.

2-1. Operator Call Errors (by LED Blinking in Orange)

LED blinking

2 times

3 times

4 times

5 times The print head is not installed [1401], or it is not

6 times Inner cover open. [1841]*2

7 times

8 times Warning: The waste ink absorber is almost full

9 times

10 times Automatic duplex printing cannot be performed

11 times

in orange

No paper. (ASF) [1000] Set the paper in the ASF, and press the Resume/Cancel

No CD-R tray. [1001]*1 Set the CD-R tray, and press the Resume/Cancel button. No paper in the cassette. [1003]

(No paper in the front paper feed cassette.) Paper jam. [1300] Paper jam in the under guide. [1304] Paper jam in the rear guide. [1303] Front door closed. [1250] Open the paper output tray. No ink. [1601 / 1611 / 1612 / 1613 / 1634 /

1635]

properly installed (EEPROM data of the print head is faulty) [1403 / 1405].

Inner cover open (during printing on paper). [1846]*2

CD-R tray feeder closed (during CD-R printing). [1850 / 1855]*1

CD-R tray feder open (during printing on paper). [1851 / 1856]*1

No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the

(approx. 95% of the maximum capacity). [1700]

The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]

(paper size not supported). [1310]

Failed in automatic print head alignment. [2500] Press the Resume/Cancel button, and after confirming the

Cover open. [1200]

*1: Only for models supporting CD-R printing *2: Only for models not supporting CD-R printing

Error [Error code]

Solution Remarks

button.

Set the paper in the cassette, and press the Resume/Cancel button.

Remove the jammed paper, and press the Resume/Cancel button.

Replace the empty ink tank(s), or press the Resume/Cancel button.

Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

Close the inner cover, and press the Resume/Cancel button. Close the inner cover, and press the Resume/Cancel button.

Open the CD-R tray feeder, set the CD-R tray properly, and press the Resume/Cancel button.

Close the CD-R tray feeder, and press the Resume/Cancel button.

tray feeder, and press the Resume/Cancel button. Pressing the Resume/Cancel button will exit the error, and

enable printing. In repair servicing, replace the bottom case unit (QM2-

1496), or the ink absorbers (QC1-4221 / 4222 / 4223 / 4224 / 4257 / 4263 / 4264 / 4864 ).

After removing the cable between the camera and the printer, press the Resume/Cancel button, and re-connect the cable.

Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

following, perform print head alignment again:

- Set an appropriate type and size of paper (plain paper, A4 or letter).

- Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing).

- Protect the paper output slot from exposure to excessive light.

Close the cover.

Pressing the Resume/Cancel button will exit the error without ink tank replacement, however, ink may run out during printing.

The service call error, indicating the waste ink absorber is full, is likely to occur soon.

Data which was to be printed on the back side of paper at error occurrence is skipped (not printed).

1 - 3

2-2. Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange)

LED alternate

linking in orange and

2 times Carriage error [5100] - Carriage unit (QM2-1499)

3 times Paper feed error [6000] - Timing sensor unit (QM2-1213)

4 times Purge unit error [5C00] - Purge unit (QM2-1500)

5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM2-1220) 6 times 7 times Waste ink absorber full [5B00] - Ink absorber (QC1-4221 / 4222 / 4223 / 4224 / 4257 / 4263 / 4264 / 4864 )

8 times Print head temperature rise error [5200] - Print head (QY6-0050)

9 times EEPROM error [6800] - Logic board ass'y (QM2-1786)*1 11 times Carriage lift mechanism error [5110] - Lift shaft(QC1-4331)

12 times AP position error [6A00]

13 times Paper feed position error [6B00]

14 times Paper feed cam sensor error [6B10]

15 times 16 times Valve sensor error [6C00] - Logic board ass'y (QM2-1786)*1 17 times Motor driver error [6D00] - Logic board ass'y (QM2-1786)*1 20 times Other hardware error [6500] - Logic board ass'y (QM2-1786)*1 Continuous alternate

blinking Lights in orange

*1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7%

*2: Reset the waste ink counter when replacing the bottom case unit.

green

Internal temperature error [5400]

USB Host VBUS overcurrent [9000]

ROM error - Logic board ass'y (QM2-1786)*1

RAM error

or more, also replace the bottom case unit (QM2-1496) or the ink absorbers (QC1-4221/ 4222 / 4223 / 4224 / 4257 / 4263 / 4264 / 4864 ) when replacing the logic board ass'y.

[See Section 3

-3. Adjustment / Settings, (6) Service mode, for details.]

Error [Error code]

(Replacement of listed parts, which are likely to be faulty)

- Timing slit strip film (QC1-4284)