Canon Pixma iP5300 Service Manual. Parts Catalog

PIXMA iP5300

Service Manual

Revision 0

QY8-13BB-000

COPYRIGHTc2006 CANON INC. CANON PIXMAiP5300 082006 XX 0.00-0

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for
qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information
applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your
region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product.
When changes are made to the contents of the manual, Canon will release technical information when necessary. When
substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is
used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language
without the written permission of Canon Inc., except in the case of internal business use.

Copyright © 2006 by Canon Inc.
CANON INC.
Inkjet Device Quality Assurance Div. 2
451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

PIXMA iP5300

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP5300:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA iP5300

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP5300

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP5300

Reference

This manual does not provide sufficient information for disassembly and reassembly procedures.
Refer to the graphics in the separate Parts Catalog.

<I. MANUAL OUTLINE>

PIXMA iP5300

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer
1-2. Customer Maintenance
1-3. Product Life
1-4. Special Tools
1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION
2-1. Operator Call Errors
2-2. Service Call Errors
2-3. Warnings
2-4. Troubleshooting by Symptom

3. REPAIR
3-1. Notes on Service Part Replacement
3-2. Special Notes on Repair Servicing
3-3. Adjustment / Settings

(1) Paper feed motor adjustment
(2) Grease application
(3) Ink absorber counter setting
(4) User mode
(5) Service mode

Service test print, EEPROM initialization, Ink absorber counter resetting
Destination setting
LF / Eject correction
Left margin correction

3-4. Verification Items

(1) Service test print
(2) EEPROM information print

4. MACHINE TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED
2-1. Cleaning
2-2. Moisturizing Timer Sequence

3. PRINT MODE

4. FAQ (Problems Specific to the iP5300 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT
2-1. Logic Board
2-2. Carriage Board (Print Head Connector)

3. PIXMA iP5300 SPECIFICATIONS

<II. TABLE OF CONTENTS>

Part 1: MAINTENANCE TABLE OF CONTENTS

1-1

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool Approx. time

Destination settings
(EEPROM settings)

Ink absorber counter
resetting
(EEPROM settings)

Paper feed motor position
adjustment

CD / DVD detection sensor
light volume correction

Grease application - At carriage unit

Ink system function check - At logic board

- At logic board
replacement

- At logic board
replacement

- At ink absorber
replacement

- At paper feed
motor replacement

- At logic board
replacement

- At carriage unit
replacement

replacement

- At lift cam
replacement

- To gears

replacement

- At platen unit
replacement

- At carriage unit
replacement

To set destination. None.

Perform in the
service mode.

To reset the ink absorber counter. None.

Perform in the
service mode.

To adjust the belt tension.(Position the
paper feed motor so that the belt is
stretched tight.)

To correct the light volume for the CD /
DVD detection sensor.

To maintain sliding properties of the
following items:

- Carriage shaft

- Lift cam bushing

- Printer sliding portions (gears)
To maintain detection functionality for

presence of the ink tanks and each ink tank
position.

None. 5 min.

None.
Perform in the
service mode.

FLOIL KG­107A

None.
Perform in the
service mode.

1 min.

1 min.

2 min.

1 min.

1 min.

LF correction - At logic board

Eject correction - At logic board

New

* LF and eject corrections are performed at the same time.

Caution: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-

adjustable.
The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

replacement

- At feed roller ass'y
replacement

replacement

- At platen unit
replacement

To correct line feeding. None.

Perform in the
service mode.

To maintain the paper eject accuracy None.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consuma bl es

There are no consumables that require replacement by a service engineer.

5 min.*

1-2. Customer Maintenance

1-2

Adjustment Timing Purpose Tool Approx. time

Automatic print
head alignment

Manual print head
alignment

Print head cleaning When print quality is not satisfying. To improve nozzle

Print head deep
cleaning

Ink tank
replacement

Paper feed roller
cleaning

CD / DVD print
position adjustment

- At print head replacement

- When print quality is not satisfying,
and not improved by print head
cleaning.

- At print head replacement

- When print quality is not satisfying,
and not improved by print head
cleaning.

When print quality is not satisfying, and
not improved by print head cleaning.

When an ink tank becomes empty. ("No
ink error" displayed on the monitor, or
short flashing of an ink tank LED)

When paper does not feed properly. To clean the paper

At CD / DVD printing, when necessary. To correct CD /

To secure the dot
placement
accuracy.

To secure the dot
placement
accuracy.

conditions.
To improve nozzle

conditions.

― ―

feed rollers.

DVD print
position.

- 2 sheets of Matte Photo Paper
(MP-101)

- Printer buttons

- Computer (automatic alignment
via printer driver)

- 5 sheets of plain paper

- Printer buttons

- Computer (printer driver with
the manual print head
alignment selected)

- Printer buttons

- Computer (printer driver)

- Computer (printer driver) 2 min.

- Printer buttons 2 min.

- Computer (application software) 5 min.

13 min.

15 min.

1 min.

2 min.

Bottom plate
cleaning

ASF sub- roller
cleaning

When the back side of the paper is
smeared.

When the paper fed from the ASF is
smeared due to ink mist attached to the
ASF sub-rollers.

To clean the
platen ribs.

To clean the ASF
sub-rollers.

- Plain paper

- Computer (printer driver)

- Plain paper- Printer buttons

See Part 2, 4. FAQ, How to
make and set the ASF sub­roller cleaning sheet, for
details.

1 min.

1 min.

1-3. Product Life

1-3

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.
(I) Print volume: 21,000 pages

Black
Color

(II) Years of use: 5 years of use

1500 character pattern 8,400 pages

7.5% duty per color pattern 6,300 pages
A4, photo, borderless printing 400 pages
4 x 6, photo, borderless printing 4,400 pages
Postcard, photo, borderless printing 1,500 pages

(2) Print head

Print volume: 28,560 pages

(3) Ink tank (target value)

Average yield

( ): Estimated supplemental yield

Color document (ISO/IEC FCD24712)
Photo (4" x 6")

*1: Declared yield value in accordance with ISO/IEC FCD24711. Values obtained by continuous printing.
*2: When printing Canon standard patterns on 4" x 6" Photo Paper Plus Glossy continuously with the default settings of Photo Paper

Plus Glossy using Windows XP printer driver in borderless printing mode and Windows XP Photo Printing Wizard. Declared yield
value determined based on Canon standard method referring to ISO/IEC FCD24712.

*2

*1

PGI-5BK CLI-8BK CLI-8C CLI-8M CLI-8Y

530 pages (5,395 pages) 890 pages 695 pages 710 pages

(4,340 pages) (1,600 pages) 436 pages 290 pages 331 pages

Note: Ink yield may vary depending on texts/photos printed, applications software used, print mode and type of paper used.

1-4. Special Tools

Name Tool No.

FLOIL KG-107A QY9-0057-000 210

1-5. Serial Number Location

Price

(JPY)

Application Remarks

To the carriage shaft sliding portions, and lift cam
bushing

In common with the
S520.

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the top cover is opened, and the carriage
moves to the center).

<Part 1: 1. MAINTENANCE>

Part 1: MAINTENANCE TABLE OF CONTENTS

1-4

2. LIST OF ERROR DISPLAY / INDICATION

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

LED

blinking

2 times

3 times

Error

[Error code]

No paper in the ASF. [1000] Set the paper in the ASF, and press the

Resume/Cancel button.

No CD / DVD tray. [1001] Set the CD / DVD tray, and press the

Resume/Cancel button.

No paper in the cassette.
[1003]

No CD or DVD. [1002] Set a CD or DVD in the CD / DVD tray (which is

Paper jam. [1300] Remove the jammed paper, and press the

Paper jam in the rear guide.
[1303]

Paper jam in the under
guide. [1304]

Front door close error.
[1250]

Set the paper in the cassette, and press the
Resume/Cancel button.

ejected at error occurrence), and inset the CD /
DVD tray in the proper position. Then, press the
Resume/Cancel button.

Resume/Cancel button.

Open the paper output tray. The error is indicated if the paper output

Solution Remarks

Error during paper feeding from the ASF

Error in the duplexing transport unit

Error during paper feeding from the
cassette

tray is closed at start of a print job, or
while a print job is being performed.

4 times

5 times - Print head not installed, or

6 times

Ink may have run out.
[1600]

Ink tank not installed.
[1660]

not properly installed.
[1401]

- Print head temperature
sensor error. [1403]

- Faulty EEPROM data of
the print head. [1405]

- Print head hardware error.
[1682]

Inner cover open during
printing on paper (print
continuable). [1851]

Inner cover open during
printing on paper (print
NOT continuable). [1856]

Replace the applicable ink tank, or press the
Resume/Cancel button to clear the error without ink
tank replacement.

Install the applicable ink tank(s) properly, and
confirm that the LED's of all the ink tanks light red.

Install the print head properly.

Close the inner cover, and press the Resume/Cancel
button.

Close the inner cover, and press the Resume/Cancel
button to clear the error. The paper being printed at
error occurrence will be ejected without printing the
remaining data for the ejected paper, then printing
will resume from the next page.

When the error is cleared by pressing the
Resume/Cancel button, ink may run out
during printing.

Inner cover closed before
start of CD / DVD printing
(print continuable). [1850]

Inner cover closed during
CD / DVD printing (print
NOT continuable). [1855]

Open the inner cover which functions as the CD /
DVD tray feeder, set the CD / DVD tray in the
feeder, and press the Resume/Cancel button.

Open the inner cover, and press the Resume/Cancel
button to clear the error. The CD or DVD being
printed at error occurrence will be ejected without

printing the remaining data for the ejected CD or

1-5

DVD, then the next print job will be performed.

7 times

8 times Warning: The ink absorber

9 times The connected digital

10 times Automatic duplex printing

11 times Failed in automatic print

Multiple ink tanks of the
same color installed. [1681]

Ink tank in a wrong
position. [1680]

becomes almost full. [1700]

camera or digital video
camera does not support
Camera Direct
Printing. [2001]

cannot be performed. [1310]

head alignment. [2500]

Replace the wrong ink tank(s) with the correct one
(s).

Install the ink tank(s) in the correct position.

Press the Resume/Cancel button. The service call error, indicating the ink

Remove the cable between the camera and the
printer.

Press the Resume/Cancel button to eject the paper
being used at error occurrence. Printing will resume
from on the front side of the next page.

Press the Resume/Cancel button.

- If paper is being fed at error occurrence, the error
is indicated after the paper is ejected.

- If the error occurs, the print head alignment values
are not changed.

- After exit from the error by the Resume/Cancel
button, the automatic print head alignment will
not be re-done.

absorber is full, is likely to occur soon.

Data which was to be printed on the back
side of paper at error occurrence is
skipped (not printed).

The error will occur (a) when the print
head alignment pattern is not printed due
to no ink or non-ejection of ink, (b) when
the sensor's AD value is incorrect, or (c)
when the paper is shorter than the
specified length.

13 times The remaining ink amount

unknown. [1683]

14 times Ink tank not recognized.

[1684]

15 times Ink tank not recognized.

[1410 to 1414]

16 times No ink. [1688] Replace the empty ink tank(s), and close the

Replace the applicable ink tank with a new one, and
close the scanning unit (printer cover).

Printing with a once-empty ink tank can damage the
printer.

To continue printing without replacing the ink tank
(s), press the Resume/Cancel button for 5 sec. or
longer to disable the function to detect the
remaining ink amount. After the operation, it is
recorded in the printer EEPROM that the function
to detect the remaining ink amount was disabled.

A non-supported ink tank is installed (the ink tank
LED is turned off). Install the supported ink tanks.

A hardware error occurred in an ink tank (the ink
tank LED is turned off). Replace the ink tank(s).

Each error code corresponds to each ink tank, from
left (the opposite side of the home position) to right,
respectively. Error code 1410 is for the leftmost ink
tank (PGI-5BK).

scanning unit (printer cover).
Printing with an empty ink tank can damage the

printer.
To continue printing without replacing the ink tank

(s), press the Resume/Cancel button for 5 sec. or
longer to disable the function to detect the
remaining ink amount. After the operation, it is
recorded in the printer that the function to detect the
remaining ink amount was disabled.

The error is indicated when raw ink is
detected but the dot count number
exceeds the threshold of complete
exhaustion of ink.

Ink tank positioning (from left to right):

BK, PigBK, Y, M, C

The error is indicated when "no raw ink"
is detected and when the dot count
number exceeds the threshold of complete
exhaustion of ink.

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (Power LED), or Alarm LED

1-6

Lit in Orange)

Cycles of blinking in

orange (Alarm LED)

and green (Power

Error

(Replacement of listed parts, which are likely to be faulty)

LED)

2 times Carriage error [5100] - Carriage unit (QM2-3999)

- Timing slit strip film (QC1-6526)

- Logic board ass'y (QM3-0833)

- Carriage motor (QK1-1500)

3 times Line feed error [6000] - Timing sensor unit (QM3-1271)

- Timing slit disk film (QC2-0475)

- Feed roller ass'y (QL2-1490)

- Logic board ass'y (QM3-0833)

- Paper feed motor (QK1-1502)

4 times Purge cam sensor error [5C00] - Purge unit (QM3-0007)

- Logic board ass'y (QM3-0833)

5 times ASF (cam) sensor error [5700] - Sheet feed unit (QM2-3902)
6 times Internal temperature error [5400]

- Logic board ass'y (QM3-0833)*1

- Carriage unit (QM2-3999)

Solution

*1

*1

*1

7 times Ink absorber full [5B00] - Ink absorber kit (QY5-0179)
8 times Print head temperature rise error [5200] - Print head (QY6-0067)

- Logic board ass'y (QM3-0833)

9 times EEPROM / NVRAM error [6800]

10 times VH monitor error [B200]

- Logic board ass'y (QM3-0833)

- Logic board ass'y (QM3-0833)*1

- Print head (QY6-0067)

11 times Carriage lift mechanism error [5110] - PR lift shaft ass'y (QL2-1450)

- Sheet feed unit (QM2-3902)

- Logic board ass'y (QM3-0833)

- Carriage lift sensor unit (QM3-1273)

12 times AP position error [6A00] - Sheet feed unit (QM2-3902)

- Logic board ass'y (QM3-0833)

- Purge unit (QM3-0007)

13 times Paper feed position error [6B00] - Sheet feed unit (QM2-3902)

- Logic board ass'y (QM3-0833)

14 times Paper feed cam sensor error [6B10] - Sheet feed unit (QM2-3902)

- Logic board ass'y (QM3-0833)

15 times USB Host VBUS overcurrent [9000]
16 times Pump roller sensor error [5C20]

- Logic board ass'y (QM3-0833)

- Logic board ass'y (QM3-0833)*1

- Purge unit (QM3-0007)

*1

*1

*1

*1

*1

*1

*1

17 times Paper eject encoder error [6010] - Timing sensor unit (QM3-1271)

- Timing slit disk eject film (QC2-0476)

- Logic board ass'y (QM3-0833)

- Paper feed motor (QK1-1502)

- Platen unit (QM3-0001)

19 times Ink tank position sensor error [6502] - Platen unit (QM3-0001)

- Logic board ass'y (QM3-0833)

20 times Other hardware error [6500]
Power LED turned off,

ROM / RAM error

- Logic board ass'y (QM3-0833)

- Logic board ass'y (QM3-0833)

and Alarm LED lit

*1

*1

*1

*1

*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If

1-7

the counter value is 7% or more, also replace the Ink absorber kit (QY5-0179) when replacing the logic board ass'y. [See 3-3.

Adjustment / Settings, (5) Service mode, for details.]

2-3. Warnings

Displayed warning Remarks

Low ink Status indication only.
Print head temperature rise If the print head temperature is high when the top cover is opened, the warning is

*1

displayed

.

When the print head temperature falls, the warning is released.

Protection of excess rise of the print head
temperature

*1: If the warning is displayed, the carriage does not move to the ink tank replacement position when the top cover is opened.

If the print head temperature exceeds the specified limit, a Wait is inserted during
printing,

2-4. Troubleshooting by Symptom

Symptom Solution

Faulty operation The power does not turn on.

The power turns off immediately after
power-on.

A strange noise occurs. - Remove foreign material.

Printing stops mid-way.

Paper feed problems Multiple sheets feed. - Replace the

- Replace the

- AC adapter, or

*1

- logic board ass'y

.

- Attach a removed part if any.

- Replace the logic board ass'y*1.

- sheet feed unit, or

- cassette.

Paper does not feed. - Remove foreign material.

- Replace the

- sheet feed unit, or

- cassette.

Paper feeds at an angle. - Remove foreign material.

- Adjust the paper guide.

- Replace the

- sheet feed unit, or

- cassette.

Unsatisfactory print quality No printing, or no color ejected. - Replace the

- ink tank,

- print head

- logic board ass'y

- Remove foreign material from the purge unit caps, if any.

- Replace the purge unit.

Printing is faint, or white lines appear on
printouts even after print head cleaning.

Line(s) not included in the print data
appears on printouts.

- Remove and re-install the print head.

- Replace the

- ink tank, or

- print head

- Perform print head alignment

- Replace the

- purge unit, or

- logic board ass'y

Paper gets smeared. - Feed several sheets of paper.

*2

, or

*1

.

*2

.

*1

.

*3

.

- Perform bottom plate cleaning.

1-8

- Clean the paper path with cotton swab or cloth.

- Clean the ASF sub-rollers.

A part of a line is missing on printouts. - Replace the

- ink tank, or

- print head

Color hue is incorrect. - Replace the

- ink tank, or

- print head

- Perform print head alignment

Printing is incorrect.

Replace the logic board ass'y*1.

No ejection of black ink. - Replace the

- ink tank, or

- print head

- Remove foreign material from the purge unit caps, if any.

- Replace the purge unit.

*2

.

*2

.

*2

.

*3

.

Graphic or text is enlarged on printouts.

When enlarged in the carriage movement direction:

- Clean grease or oil off the timing slit strip film

- Replace the

- timing slit strip film,

- carriage unit, or

*1

- logic board ass'y

When enlarged in the paper feed direction:

.

- Clean grease or oil off the timing slit disk film and timing slit
disk eject film.

- Replace the

- timing slit disk film,

- timing slit disk eject film,

- timing sensor unit, or

*1

- logic board ass'y

.

*1: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If

the counter value is 7% or more, also replace the ink absorber kit (QY5-0179) when replacing the logic board ass'y. [See 3-3.

Adjustment / Settings, (5) Service mode, for details.]

*2: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.
*3: For automatic print head alignment, use Matte Photo Paper (MP-101). For manual print head alignment, plain paper can be used.

<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>

Part 1: MAINTENANCE TABLE OF CONTENTS

1-9

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part

Logic board ass'y
QM3-0833

Ink absorber kit
QY5-0179

Notes on replacement

- Before removal of the logic
board ass'y, remove the power
cord, and allow for approx. 1
minute (for discharge of
capacitor's accumulated
charges), to prevent damages to
the logic board ass'y.

- Before replacement, check the
ink absorber counter value (by
service test print or EEPROM
information print). If the value
is 7% or more, also replace the
ink absorber kit when replacing
the logic board ass'y.

[See 3-3. Adjustment / Settings,
(5) Service mode, for details.]

*1

Adjustment / settings Operation check

After replacement:

1. Initialize the EEPROM.

2. Reset the ink absorber
counter.

3. Set the destination in the
EEPROM.

4. Correct the CD / DVD and
automatic print head
alignment sensors.

5. Check the ink system
function.

[See 3-3. Adjustment /
Settings, (5) Service mode,
for details of 1 to 5.]

6. Perform LF / Eject
correction.

7. Perform the print head
alignment in the user

*1

.

mode

After replacement:

1. Reset the ink absorber
counter.

[See 3-3. Adjustment /
Settings, (5) Service mode,
for details.]

- EEPROM information print

- Service test print

- Printing via USB connection

- Direct printing from a digital
camera

- Service test print

- EEPROM information print

Carriage unit
QM2-3999

Paper feed motor
QK1-1502

- The red screws securing the
paper feed motor are allowed to
be loosened. (DO NOT loosen
any other red screws.)

At replacement:

1. Apply grease to the sliding
portions.

[See 3-3. Adjustment /
Settings, (2) Grease
application.]

After replacement:

1. Correct the CD / DVD and
automatic print head
alignment sensors.

[See 3-3. Adjustment /
Settings, (5) Service mode,
for details.]

2. Check the ink system
function.

[See 3-3. Adjustment /
Settings, (5) Service mode,
for details.]

3. Perform the print head
alignment in the user

*1

mode

At replacement:

1. Adjust the paper feed motor.

[See 3-3. Adjustment /
Settings, (1) Paper feed
motor adjustment.]

.

- Service test print (Confirm
CD / DVD and automatic
print head alignment sensor
correction, and ink system
function.)

Platen unit
QM3-0001

After replacement:

1. Check the ink system
function.

[See 3-3. Adjustment /
Settings, (5) Service mode,

- Service test print

for details.]

1-10

PR lift shaft ass'y
QL2-1450

Input carriage lift gear
QC2-1873

Timing slit strip film
QC1-6526

Timing slit disk film
QC2-0475

Timing slit disk eject film
QC2-0476

Print head
QY6-0067

*1: For automatic print head alignment, use Matte Photo Paper (MP-101). For manual print head alignment, plain paper can be used.
General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.

[See 3-2. Special Notes on Repair Servicing, (5) Flexible cable and harness wiring, connection, for details.]

- Do not drop the ferrite core, which may cause damage.

- Protect electrical parts from damage due to static electricity.

- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to
protect the logic board ass'y from damages).

- Do not touch the timing slit strip film, timing slit disk film, and timing slit disk eject film. No grease or abrasion is allowed.

- Protect the units from soiled with ink.

- Protect the housing from scratches.

- Exercise caution with the red screws, as follows:

i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT

loosen them in other cases).

ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are

not adjustable in servicing)

- Wipe off any grease from the
film with ethanol.

- Confirm no grease is on the
film. (Wipe off any grease
thoroughly with ethanol.)

- Do not bend the film.

At replacement:

1. Apply grease to the sliding
portions.

[See 3.3. Adjustment /
Settings, (2) Grease
application.]

After replacement:

1. Perform the print head
alignment in the user

*1

mode

After replacement:

1. Perform the print head
alignment in the user

*1

mode

.

.

- Service test print

- Service test print

- Service test print

<Part 1: 3-1. Notes on Service Part Replacement>

Part 1: MAINTENANCE

1-11

3-2. Special Notes on Repair Servicing

(1) External cover removal

(i) Remove the paper support unit (left photo) and the main case cover (right photo).

(ii) Remove the access cover.

TABLE OF CONTENTS

(iii) Remove the side covers L and R.

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(iv) Remove the main case by inserting tool like precision screw driver into the 2 holes (at red marked) at the rear side.

(v) 1) Open the front door and the inner cover.(1)

2) Push the (2) arrow-indicated portions to release the locks, then lift the main case upward to remove it.

3) Remove the interface cover.

(2) Door damper removal

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Door damper location:

Removal:
While pulling the claw upward to release the lock ((1) in the photo below), slide the damper to the left ((2) in the photo below) to remove it.

(3) Front door removal

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Open the paper output tray, and extend the output tray extension.
By bending the front door on both sides as shown in the photo below, the front door can be removed easily.

(4) Printer unit removal

The printer unit is fastened to the bottom case with 5 screws.
To remove the screw beneath the carriage unit in the home position, unlock the carriage unit first as follows:

(i) Unlock the carriage unit.

Rotate the gear (indicated by the red square) toward the rear side of the printer 2 or 3 times. The carriage will be unlocked.

(ii) Slide the carriage to the opposite of the home position, and remove the screw.

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(5) Flexible cable and harness wiring, connection

Be cautious of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or
emission of smoke.

(i) Logic board ass'y wiring

(ii) Paper feed motor side wiring

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<Part1: 3-2. Special Notes on Repair Servicing>

r

Part 1: MAINTENANCE TABLE OF CONTENTS

1-17

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

Perform the following adjustments when the paper feed motor unit is replaced:

1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the
figure below).

2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to
dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.

Caution:

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO NOT loosen them in othe
cases.

(2) Grease application

<Printer Unit>

No Part name Where to apply grease / oil

1 Chassis ass'y Entire surface the carriage slider contacts (1) Floil KG107A 27 to 54 3 x 1
2 Adjust plate L Carriage shaft cam L sliding portion (2) Floil KG107A 18 to 36 2 x 1

3 Chassis ass'y

4 Adjust plate R Carriage shaft cam R sliding portion (4) Floil KG107A 18 to 36 2 x 1

5 Chassis ass'y

6 Chassis ass'y

Carriage shaft sliding portion on the left side
of the chassis (1 location)

Carriage shaft sliding portion on the right
side of the chassis (1 location)

PR lift shaft cam contact portion (3
locations)

Drawing

No.

(3) Floil KG107A 9 to 18 1 x 1

(5) Floil KG107A 9 to 18 1 x 1

(6) Floil KG107A 18 to 27 1.5 x 3

Grease / oil

Grease / oil

amount

(mg)

Number of

drops* x
locations

7 Idler pulley

8 Carriage shaft

Carriage shaft spring LCarriage shaft sliding portion (to the end of

9

10 Carriage shaft

11 CL gear base Outer surface of the CL idle gear R cylinder (11) Floil KG107A 9 to 18 1 x 1
12 CL gear base Outer surface of the CL output gear cylinder (12) Floil KG107A 9 to 18 1 x 1

The shaft surface which contacts the idler
pulley hole

Entire surface of the carriage shaft where the
carriage unit slides

the spring)
Carriage shaft surface where the carriage

unit slides (and where the machine­application of the grease is not feasible)

(7) Floil KG107A 9 to 18 1 x 1

(8) Floil KG107A 200 to 400

(9) Floil KG107A 9 to 18 1 x 1

(10) Floil KG107A 9 to 18 1 x 1

13 CL input gear Joint of the CL gear base (13) Floil KG107A 9 to 18 1 x 1

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14 CL input gear CL input gear teeth (14) Floil KG107A 9 to 18 1 x 1

* 1 drop = 9 to 18 mg

<Part 1: 3-3. Adjustment / Settings, (1) & (2)>

Part 1: MAINTENANCE TABLE OF CONTENTS

1-19

(3) Ink absorber counter setting

When the logic board ass'y is replaced, reset the ink absorber counter.
In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit). The standard counter value for ink absorber

replacement is given in the table below.

Ink absorber counter value

Less than 7% Not required.

7% or more Required.

*1: Check the ink absorber counter value by service test print or EEPROM information print.

[See 3-3. Adjustment / Settings, (5) Service mode, for details.]

*1

Ink absorber kit replacement

(4) User mode

Function Procedures Remarks

Print head manual cleaning - Cleaning both Black and Color:

See "Standalone printer operation" below.

- Cleaning Black or Color separately, or both Black
and Color:
Perform from the printer driver's Maintenance tab.

Print head deep cleaning - Cleaning Black or Color separately, or both Black

and Color:
Perform from the printer driver's Maintenance tab.

Paper feed roller cleaning See "Standalone printer operation" below.
Nozzle check pattern printing See "Standalone printer operation" below. Also available from the printer driver's

Maintenance tab.

Print head alignment
(automatic / manual)

Bottom plate cleaning See "Standalone printer operation" below, or perform

Print head replacement The print head is replaceable at the same position as

See "Standalone printer operation" below. Automatic alignment:

from the printer driver's Maintenance tab.

for ink tank replacement. (Open the top cover. When
the carriage stops at the center, the print head can be
replaced.)

Use MP-101.
Manual alignment:

In Custom Settings of the printer driver's
Maintenance tab, manual print head
alignment (by selecting the optimum
values) as with the conventional models
can be performed.

Cleaning of the platen ribs when the back side
of paper gets smeared.

<Standalone printer operation>

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1) Turn on the printer.

2) Press and hold the Resume/Cancel button until the LED blinks the specified number of times listed in the table below, and release
it. The operation starts.

LED blinking Operation Remarks

1 time Print head manual cleaning
2 times Nozzle check pattern printing Set a sheet of plain paper (A4 or Letter) in the ASF or the cassette

(according to the Paper Feed Switch button setting).
3 times Paper feed roller cleaning
4 times Automatic print head alignment Set 2 sheets of Matte Photo Paper MP-101 (A4 or Letter) in the ASF.
5 times Bottom plate cleaning Fold a sheet of plain paper (A4 or Letter) in half crosswise, then unfold

and set it in the ASF with the folded ridge facing down.
6 times Unspecified
7 times Head-to-paper distance setting to the widest
8 times or more Unspecified

(5) Service mode

Function Procedures Remarks

Service test print

- Model name - Destination

- ROM version

- USB serial number

- Ink absorber counter value (ink
amount in the ink absorber)

- LF / Eject correction value

- CD / DVD sensor correction value ­Ink system function check result

- CD / DVD sensor correction result

EEPROM initialization See "Service mode operation

Ink absorber counter reset See "Service mode operation

See "Service mode operation
procedures" below.

procedures" below.

procedures" below.

Set a sheet of A4 or Letter size paper in the ASF
(cassette not usable).
For print sample, see 3-4. Verification Items, (1)

Service test print, <Service test print sample>.

The following items are NOT initialized, and the
shipment arrival flag is not on:

- USB serial number

- Destination settings

- Ink absorber counter value (ink amount in the ink
absorber)

- CD / DVD correction value

- LF / Eject correction value

- Left margin correction value

- Record of disabling the function to detect the
remaining ink amount

If the ink absorber counter value is 7% or more, replace
the ink absorber kit.

LF / Eject correction See "Service mode operation

procedures" below.

Left margin correction See "Service mode operation

procedures" below.

Destination settings See "Service mode operation

procedures" below.

Note: At the end of the service mode, press the Power button. The paper lifting plate of the sheet feed unit will be raised.

<Service mode operation procedures>

t

1-21

1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the
buttons). The Power LED lights in green to indicate that a function is selectable.

2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)

3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel
buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power
in green, starting with Alarm LED.)

4) When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s) according to the function
listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in
orange and Power in green, starting with Alarm LED.)

Time(s) LED indication Function Remarks

0 times Green (Power) Power off When the print head is not installed, the carriage returns and

locks in the home position capped.

1 time Orange (Alarm) Service test print See 3-4. Verification Items, (1) Service test print.
2 times Green (Power) EEPROM information print See 3-4. Verification Items, (2) EEPROM information print.
3 times Orange (Alarm) EEPROM initialization
4 times Green (Power) Ink absorber counter resetting
5 times Orange (Alarm) Destination settings Press the Resume/Cancel button the specified number of

time(s) according to the destination.
6 times Green (Power) Print head deep cleaning Cleaning of both Black and Color
7 times Orange (Alarm) CD / DVD check pattern print Not used in servicing.
8 times Green (Power) CD / DVD print position

correction (horizontal: X
direction)

9 times Orange (Alarm) CD / DVD print position

correction (vertical: Y

direction)
10 times Green (Power) LF / Eject correction
11 times Orange (Alarm) Left margin correction

12 to 15 times Green (Power), Orange

(Alarm)

16 times or more Orange (Alarm) Return to the menu selection

Return to the menu selection

Not used in servicing.

Not used in servicing.

Note: If the Resume/Cancel button is pressed 16 or more times, the Alarm LED (orange) lights steadily without any

changes.

<Destination settings>

In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table
below, and press the Power button.

Time(s) LED indication Destination CD / DVD print

0 times Green (Power) No change of the destination

1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported
6 times Green (Power) Asia Supported
7 times Orange (Alarm) China Supported
8 times Green (Power) Taiwan Supported
9 times Orange (Alarm) Canada, LAM Supported

10 times or

more

Green (Power) Return to the menu selection

Note: After setting the destination, confirm the model name and destination in service test print or EEPROM information

print.

See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information prin

.]

<LF / Eject correction>

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After replacement of the feed roller ass'y, the logic board ass'y or platen unit in repair servicing or in refurbishment operation, perform the
adjustment.

Details: Print the LF / Eject correction pattern on a sheet of paper. Select the Pattern No. (0 to 2) in which streaks or lines are the

least noticeable, press the Resume/Cancel button the same number of time(s) as the selected Pattern No., then press the
Power button. (See the flowchart below.)

1) In the LF /Eject correction mode, press the Resume/Cancel button the specified number of time(s) according to the paper to be used
in LF / Eject correction listed in the table below, then press the Power button. (Set a sheet of selected paper in the ASF.)

Time(s) (L) Paper

1 time HR-101
2 times GF-500, Office Planner
3 times HP BrightWhite
4 times Canon Extra, STEINBEIS

Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and

Power in green.

- If the Resume/Cancel button is NOT pressed, and only the Power button is pressed, the printer remains in the LF /
Eject correction mode.

- If the Resume/Cancel button is pressed 5 times or more, then the Power button is pressed, the printer returns to the
service mode menu selection.

2) The LF / Eject correction pattern for the selected paper is printed. (LF correction values from 0 to 2, Eject correction values from 0
to 2)

3) In the printout, select the Pattern No. in which streaks or lines are the least noticeable, press the Resume/Cancel button the same

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number of time(s) as the selected Pattern No., then press the Power button.

3-1) LF correction value

Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and

Power in green.

- If the Resume/Cancel button is pressed 3 times or more, then the Power button is pressed, the printer returns to the
service mode menu selection.

3-2) Eject correction value

Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and

Power in green.

- If the Resume/Cancel button is pressed 3 times or more, then the Power button is pressed, the printer returns to the
service mode menu selection.

Selected pattern number

1 1 time
0 0 times
2 2 times

Selected pattern number

1 1 time
0 0 times
2 2 times

Number of times the Resume/Cancel button is

pressed (M)

Number of times the Resume/Cancel button is

pressed (N)

4) The selected LF correction value or Eject correction value is written to the EEPROM. The printer returns to the service mode menu

1-24

selection after the correction values are written to the EEPROM.