Canon MP 1000 User Manual

MultiPASS 1000

USER’S
MANUAL

Canon

Copyright

This manual is copyrighted by Canon U.S.A., Inc. with all rights
reserved. Under the copyright laws, this manual may not be
reproduced in any form, in whole or part, without the prior written
consent of Canon U.S.A.

© Canon U.S.A., Inc. 1995

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly to ensure
that it will be an easy to use guide to your Canon MultiPASS 1000
Document Processing System. All statements, diagrams, technical
information, and recommendations in this manual and in any
guides or related documents are believed reliable, but the accuracy
and completeness thereof are not guaranteed or warranted, and
they are not intended to be, nor should they be understood to be,
representations or warranties concerning the products described.

Your MultiPASS 1000 and the software media included with your
unit have been sold to you subject to the limited warranties set
forth in the warranty card and license agreement enclosed with the
respective product. All software is licensed AS IS, as described in
the license agreement enclosed with the software diskette. Further,
Canon U.S.A. reserves the right to make changes in the
specifications of the products described in this manual at any time
without notice and without obligation to notify any person of such
changes.

If you have any questions regarding your MultiPASS 1000 or the
information in this manual, please call the Canon U.S.A. Consumer
Information Center at 1-800-828-4040.

ii Contents

Trademarks

Canon is a registered trademark and MultiPASS is a trademark of
Canon Inc.

CompuServe is a registered trademark of CompuServe
Information Services, Inc.

Centronics is a registered trademark of Centronics Data Computer
Corporation.

Epson is a registered trademark of Seiko Epson Corporation.
Epson LQ is a trademark of Epson America, Inc.
IBM is a registered trademark and IBM Proprinter is a trademark

of International Business Machines Corporation.
IEEE is a trademark of Institute of Electrical and Electronic

Engineers, Inc.
Microsoft is a registered trademark and Windows is a trademark

of Microsoft Corporation.
All other trademarks identified herein are the property of their

respective owners.

As an Energy Star Partner, Canon has determined
that the MultiPASS 1000 meets the Energy Star
guidelines for energy efficiency.

Contents iii

USERS IN U.S.A.

PRE-INSTALLATION REQUIREMENTS FOR CANON
FACSIMILE EQUIPMENT

A. Location

B. Order Information

N

[e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A
dedicated extension off a PBX unit without “Call Waiting” can be used
with your fax unit. Key telephone systems are not recommended because
they send non-standard signals to individual telephones for ringing and
special codes, which may cause a fax error.

Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s
dimensions and weight.

1. Only a single line, touch tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be
installed by the phone company. If the RJ11-C jack is not present,
installation cannot occur.

3. Order a normal business line from your telephone company’s
business representative. The line should be a regular voice grade
line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE
or
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF
YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards

C. Power Requirements

This equipment should be connected to a standard 120 volt AC, three­wire grounded outlet only. Do not connect this unit to an outlet or
power line shared with other appliances that cause “electrical noise.”
Air conditioners, electric typewriters, copiers, and machines of this
sort generate noise which often interferes with communications
equipment and the sending and receiving of documents.

CONNECTION OF THE EQUIPMENT

This equipment complies with Part 68 of the FCC rules. On the rear panel
of this equipment is a label that contains, among other information, the
FCC Registration Number and Ringer Equivalence Number (REN) for this
equipment. If requested, this information must be given to the telephone
company. This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state tariffs.

IN CASE OF EQUIPMENT MALFUNCTION

Should any malfunction occur which cannot be corrected by the
procedures described in this User’s Guide, disconnect the equipment from
the telephone line or unplug the power cord. The telephone line should not
be reconnected or the power cord plugged in until the problem is

iv Contents

completely resolved. Users should contact Canon Authorized Service
Facilities for servicing of equipment. Information regarding Authorized
Service Facility locations can be obtained by calling the Canon U.S.A.
Consumer Information Center.

CANON U.S.A. CONSUMER INFORMATION CENTER

MONDAY THROUGH FRIDAY 9

1-800-828-4040

A.M. TO 6 P.M. EST

EXCEPT HOLIDAYS.

RIGHTS OF THE TELEPHONE COMPANY

Should the equipment cause harm to the telephone network, the telephone
company may temporarily disconnect service. The telephone company
also retains the right to make changes in facilities and services which may
affect the operation of this equipment. When such changes are necessary,
the telephone company is required to give adequate prior notice to the
user.

WARNING

Do not make any changes or modifications to the equipment unless
otherwise specified in the manual. If such changes or modifications should
be made, you could be required to stop operation of the equipment.

Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.

However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:

❏ Re-orient or relocate the receiving antenna.
❏ Increase the separation between the equipment and receiver.
❏ Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

❏ Consult the dealer or an experienced radio/TV technician for help.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message
via a telephone fax machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page
of the transmission, the date and time it is sent and an identification of the
business or other entity, or other individual sending the message and the
telephone number of the sending machine or such business, other entity,
or individual.

In order to program this information into your MultiPASS 1000, you
should complete registering your number and name. See Chapter 3,

Registering Information in the MultiPASS 1000, for details.

Contents v

USERS IN CANADA

PRE-INSTALLATION REQUIREMENTS FOR CANON
FACSIMILE EQUIPMENT

A. Location

Supply a suitable table, cabinet, or desk. See Appendix A for
the unit’s dimensions and weight.

B. Order Information

1. Provide only a single-line to touch-tone or rotary

2. Order an RJ11-C modular jack (USOC code), which should

3.

telephone set terminated with a standard 4-pin modular
phone plug. (Touch-tone is recommended if available in
your area.)

be installed by the phone company. If the RJ11-C jack is
not present, installation cannot occur.

Order a normal business line from your telephone
company’s business representative. The line should be a
regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE
or
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL)
LINE IF YOU COMMUNICATE OVERSEAS

N

Canon recommends an individual line following industry
standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial)
telephones]. A dedicated extension off a PBX unit without “Camp
On” signals is also permissible with a fax unit. Key telephone
systems are not recommended because they send non-standard
signals to individual telephones for ringing and special codes,
which may cause a fax error.

C. Power Requirements

The power outlet should be a three-prong grounded receptacle
(Single or Duplex). It should be independent from copiers,
heaters, air conditioners, or any electric equipment that is
thermostatically controlled. The rated value is 120 volts and
15 amperes. The RJ11-C modular jack should be relatively close
to the power outlet to facilitate installation.

NOTICE

The Canadian Department label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications networks protective, operational and safety
requirements. The Department does not guarantee the equipment
will operate to the user’s satisfaction.

vi Contents

Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some cases,
the company’s inside wiring associated with a single line
individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer
should be aware that compliance with the above conditions may
not prevent degradation of service in some situations.

The Load Number (LN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone loop
which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devices
subject only to the requirements that the total of the Load Numbers
of all the devices does not exceed 100.

Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Information regarding authorized service facility locations can be
obtained by calling the nearest Canon Service Center below.

Canon Canada Inc.

WESTERN CANADA
2828 16th Street, N.E., Calgary, Alberta T2E 7K7
Telephone: [phone]

ONTARIO
6390 Dixie Road, Mississauga, Ontario L5T 1P7
Telephone: [phone]

´

QUEBEC & MARITIME PROVINCES
10652 Côte de Liesse, Montreal, Quebéc H8T 1A5
Telephone: [phone]

Users should ensure for their own protection that the electrical
ground connections power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.

CAUTION

Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or
electrician, as appropriate.

This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications.

Contents vii

viii Contents

Contents

Chapter 1 Before You Begin ...................................................................................... 1-1

Features and Benefits ................................................................................. 1-3

Using Your Documentation ...................................................................... 1-5

Customer Support ...................................................................................... 1-6

Canon U.S.A. ....................................................................................... 1-6

Canon Canada ..................................................................................... 1-6

Important Safety Instructions ................................................................... 1-7

Chapter 2 Getting Started .......................................................................................... 2-1

Selecting a Location for Your MultiPASS 1000 ...................................... 2-2

Unpacking the MultiPASS 1000 ............................................................... 2-4

Removing the Shipping Materials .................................................... 2-6

Learning the MultiPASS 1000 Controls and Connections ................... 2-7

From the Front ..................................................................................... 2-7

From the Side ....................................................................................... 2-8

Handset ................................................................................................ 2-9

Operation Panel .................................................................................. 2-10

Numeric Keypad ................................................................................. 2-11

Function Buttons and Lights ............................................................. 2-12

One-touch Speed Dialing Keypad .................................................... 2-13

Fax/Telephone Operation Buttons .................................................. 2-14

Setting Up the MultiPASS 1000 ................................................................ 2-15

Attaching the Handset ....................................................................... 2-15

Installing the Paper Cassette ............................................................. 2-16

Connecting the Telephone Line ........................................................ 2-20

Attaching the Parallel Cable .............................................................. 2-20

Attaching the Power Cord ................................................................. 2-22

Installing the Ink Cartridge ............................................................... 2-23

Attaching the Document Supports ................................................... 2-27

Attaching the One-touch Speed Dialing Faceplate ........................ 2-29

Testing the MultiPASS 1000 ..................................................................... 2-30

Printing the Help List ......................................................................... 2-30

Chapter 3 Registering Information in the MultiPASS 1000 ................................ 3-1

Guidelines for Registering Information .................................................. 3-1

Using the Menu System ..................................................................... 3-2

Entering a Number ............................................................................. 3-3

Entering a Name ................................................................................. 3-4

Personalizing Your MultiPASS 1000 ....................................................... 3-6

Identifying Your Documents ............................................................ 3-6

Setting the Date and Time ................................................................. 3-7

Registering Your Fax Number .......................................................... 3-8

Registering Your Name ...................................................................... 3-10

Customizing the MultiPASS 1000 Operations ....................................... 3-13

Customizing Your ID.......................................................................... 3-13

Customizing the LCD Display .......................................................... 3-15

Customizing MultiPASS 1000 Sounds ............................................. 3-16

Contents ix

Chapter 4 Preparing Documents and Making Copies .......................................... 4-1

Preparing Documents ................................................................................ 4-1

Feeding Documents ................................................................................... 4-3

Adding Pages While Sending ........................................................... 4-5

Making Copies ............................................................................................ 4-6

Receiving a Fax While Making a Copy ............................................ 4-8

Adjusting the Paper Cassette for Legal-size Paper ............................... 4-9

Chapter 5 Sending Fax Documents .......................................................................... 5-1

Sending a Document Using Regular Dialing ......................................... 5-2

Sending a Document Directly .................................................................. 5-4

Sending a Document from Memory ........................................................ 5-6

Sending Procedures ................................................................................... 5-10

Sending Large Documents ................................................................ 5-10

Customizing the Transmission Mode .............................................. 5-10

Transmitting the Document .............................................................. 5-11

Selecting Document Settings .................................................................... 5-12

Type of Document .............................................................................. 5-12

Density Control ................................................................................... 5-14

Setting Up Special Transmission Procedures ........................................ 5-15

ECM Sending ....................................................................................... 5-15

Auto Redial .......................................................................................... 5-17

Customizing the Transmission Speed ..................................................... 5-19

Chapter 6 Using Automatic Dialing ......................................................................... 6-1

Using One-touch Speed Dialing .............................................................. 6-1

Registering Your Most Frequently Called Fax Numbers .............. 6-1

Sending a Document Using One-touch Speed Dialing ................. 6-3

Registering Your Most Frequently Called Telephone

Numbers ........................................................................................... 6-4

Making a One-touch Speed Dialing Telephone Call ..................... 6-6

Using Coded Speed Dialing Numbers .................................................... 6-7

Registering Coded Speed Dialing Numbers ................................... 6-7

Using Coded Speed Dialing for Fax Numbers ............................... 6-9

Using Coded Speed Dialing for Telephone Numbers ................... 6-9

Using Group Dialing ................................................................................. 6-10

Registering Group Dialing Numbers ............................................... 6-10

Sending a Document Using Group Dialing .................................... 6-12

Changing a Group Dialing Number ................................................ 6-13

Using Expanded Dialing ........................................................................... 6-15

Registering Expanded Dialing Numbers ........................................ 6-15

Sending a Document Using Expanded Dialing .............................. 6-16

Using Directory Dialing ............................................................................ 6-17

x Contents

Chapter 7 Receiving Fax Documents ....................................................................... 7-1

Receiving Documents Over a Dedicated Fax Line ................................ 7-2

Setting Up the MultiPASS 1000 for Dedicated Receiving ............. 7-2

Receiving Documents Automatically Over a Dedicated

Fax Line ............................................................................................ 7-3

Receiving Both Documents and Telephone Calls Over a Shared

Fax/Telephone Line (FAX/TEL SWITCH)............................................. 7-4

Setting Up the MultiPASS 1000 for a Shared Line ......................... 7-4

Receiving Both Documents and Telephone Calls Automatically 7-5

Receiving Documents in Memory ........................................................... 7-7

Receiving a PC Fax Document in Memory ..................................... 7-8

Receiving Documents Manually .............................................................. 7-9

Setting the MultiPASS 1000 to Switch Automatically from .........

Manual to Automatic Receiving ................................................... 7-10

Receiving Documents Manually Using an Extension Telephone ....... 7-12

Setting Up the MultiPASS 1000 to Receive a Document

Manually Using an Extension Telephone ................................... 7-12

Receiving a Document Manually Using the

Extension Telephone ...................................................................... 7-14

Customized Receiving Operations .......................................................... 7-15

Receiving Oversized Documents ...................................................... 7-15

Setting Up Special Receiving Features ............................................ 7-17

Customizing the FAX/TEL SWITCH Feature .................................... 7-20

Restricting Incoming Documents ..................................................... 7-22

Customizing the Receiving Speed .................................................... 7-23

Chapter 8 Using the Telephone, an Answering Machine,

and a Modem ............................................................................................. 8-1

Using the Telephone .................................................................................. 8-1

Making a Regular Dial Telephone Call ........................................... 8-1

Making a One-touch Speed Dial Telephone Call ........................... 8-2

Receiving Calls and Documents Automatically on a Shared

Fax/Telephone Line ....................................................................... 8-2

Placing a Call on Hold ....................................................................... 8-3

Using an Answering Machine Connected to the MultiPASS 1000 ..... 8-4

Hints When Using the MultiPASS 1000 with an Answering

Machine ............................................................................................ 8-4

Connecting the Answering Machine ............................................... 8-5

Turning on Automatic Receiving for Messages and

Documents ....................................................................................... 8-6

Adjusting the MultiPASS 1000 for Different Types of

Answering Machines ...................................................................... 8-7

Using an Extension Telephone Connected to the MultiPASS 1000 .... 8-9

Connecting the Extension Telephone .............................................. 8-9

Calling with the Extension Telephone ............................................. 8-10

Receiving Calls and Documents Automatically with the

Extension Telephone ...................................................................... 8-10

Using a Data Modem with the MultiPASS 1000 ................................... 8-10

Connecting the Data Modem ............................................................ 8-10

Avoiding Conflict Between Fax and Data Communications ....... 8-11

Contents xi

Chapter 9 Using Special Dialing .............................................................................. 9-1

Changing Dialing Systems ....................................................................... 9-2

Switching to Pulse Dialing ................................................................ 9-2

Switching to Tone Dialing Temporarily to Access

On-line Services ............................................................................... 9-3

Using the PAUSE Button ........................................................................... 9-4

Dialing or Registering Long Distance Numbers ............................ 9-4

Connecting Through a Switchboard ................................................ 9-4

Entering Pauses ................................................................................... 9-4

Changing the Length of the Pause Time ......................................... 9-5

Using the MultiPASS 1000 with Distinctive Ringing Pattern

(DRP) Service .......................................................................................... 9-6

Setting the MultiPASS 1000 for DRP Use ........................................ 9-6

Communicating Using the Distinctive Ringing Pattern

Detector (DRPD) Feature................................................................ 9-9

Chapter 10 Special Sending Procedures .................................................................... 10-1

Sending to More than One Location (Broadcasting).............................. 10-1

Transmitting the Document .............................................................. 10-2

Sending Documents at a Preset Time ...................................................... 10-3

Sending Other Documents While the MultiPASS 1000 Is Set

for Preset Sending ........................................................................... 10-5

Canceling Preset Sending .................................................................. 10-5

Sending Through a Relay Fax .................................................................. 10-6

Sending Documents to a Relay Fax .................................................. 10-6

Registering the Relay Procedure for One-touch or Coded

Speed Dialing .................................................................................. 10-8

Using One-touch or Coded Relay Sending ..................................... 10-10

Sending a Confidential Document .......................................................... 10-11

Sending One-touch or Coded Speed Dialing

Confidential Documents ................................................................ 10-12

Requesting Documents from Other Fax Machines (Polling) ............... 10-16

Registering Your Polling ID .............................................................. 10-16

Polling Other Fax Machines .............................................................. 10-18

Allowing Others to Poll Your MultiPASS 1000 .............................. 10-19

Polling at a Preset Time ..................................................................... 10-19

Canceling Preset Polling .................................................................... 10-21

Chapter 11 Printing Fax Reports ................................................................................. 11-1

Printing a Fax Cover Sheet ....................................................................... 11-2

Printing Activity Reports .......................................................................... 11-3

Printing a Single Transaction Activity Report ................................ 11-3

Printing an Activity Management Report ....................................... 11-6

Printing Selective Activity Management Reports .......................... 11-7

Receiving a Relay Broadcast Report ................................................ 11-9

Receiving a Memory Clear Report ................................................... 11-9

Printing Lists of Registered Information ................................................ 11-10

Printing Automatic Dialing Lists ...................................................... 11-10

Printing a User’s Data List ................................................................. 11-11

Customizing Reports and Lists ................................................................ 11-13

xii Contents

Chapter 12 Miscellaneous Printer Operations ......................................................... 12-1

Changing Printer Settings ......................................................................... 12-1

Chapter 13 Maintaining the MultiPASS 1000 .......................................................... 13-1

Cleaning the MultiPASS 1000 ................................................................... 13-1

Cleaning the Scanner Components .................................................. 13-2

Cleaning the Printer Area .................................................................. 13-5

Cleaning the Print Head ............................................................................ 13-6

Starting Print Head Cleaning ............................................................ 13-6

Ink Cartridge Guidelines .......................................................................... 13-7

Ink Cartridge Maintenance ................................................................ 13-8

Replacing the Ink Cartridge ..................................................................... 13-9

Chapter 14 Troubleshooting ........................................................................................ 14-1

Clearing Paper Jams .................................................................................. 14-2

Removing Jammed Paper from the Cassette Area ......................... 14-2

Removing Jammed Paper from the Printer Area ........................... 14-3

Removing Jammed Paper from the Bottom

of the MultiPASS 1000 .................................................................... 14-4

Problems and Solutions ............................................................................. 14-5

Sending Problems ............................................................................... 14-5

Receiving Problems ............................................................................ 14-6

Other Problems ................................................................................... 14-7

Display Messages and Actions ................................................................. 14-10

Appendix A Specifications ............................................................................................. A-1

Document Sizes .......................................................................................... A-3

Interface Specifications .............................................................................. A-4

Appendix B Menu System Summary ........................................................................... B-1

Glossary .............................................................................................................................. G-1

Index .................................................................................................................................... I-1

Contents xiii

xiv Contents

Chapter 1

Before You Begin

Thank you for purchasing the new Canon MultiPASS™1000
Document Processing System. We are sure your MultiPASS 1000
will help you work more efficiently and expand your work
capacity.

Before You Begin

The new MultiPASS 1000 is a complete 6-in-1 desktop system for
your home or small office. Your new system provides the following
functions:

❏ Printer ❏ Scanner
❏ Plain paper fax ❏ Copier
❏ PC fax ❏ Telephone

The MultiPASS 1000 is equipped with a standard bi-directional
parallel port, which enables it to transfer data to and from your
computer. You can send scanned documents and received faxes
from your MultiPASS 1000 to your computer, and you can send
data to be printed and/or faxed from your computer to the
MultiPASS 1000.

Chapter 1 Before You Begin 1-1

Your MultiPASS 1000 includes the MultiPASS Desktop Manager
for Windows™software. This exclusive Canon software package
manages the printing, scanning, faxing, and telephone activities of
the MultiPASS 1000 through your computer in a single
management application.

As a scanner, the MultiPASS 1000 supports the TWAIN Scanning
Standard, which allows you to scan images from any graphics or
OCR applications program that supports the TWAIN standard.

Be sure to read this MultiPASS 1000 User’s Guide and the
MultiPASS Desktop Manager for Windows User’s Guide to find out all
you need to know about your new document processing system.

Before you begin setting up your MultiPASS 1000:
❏ Read this chapter to learn about your MultiPASS 1000’s

features, Canon’s customer support procedures, and operating
your new equipment safely.

❏ If you used your Quick Start Guide to set up the MultiPASS

1000, be sure to look through Chapter 2 for the additional
information it provides. If you are new to fax machines and
computer products, carefully follow all the instructions in
Chapter 2 to set up your MultiPASS 1000 properly.

❏ Use the rest of this User’s Guide to learn more about the

features of your MultiPASS 1000, such as registering
information, making copies, sending and receiving faxes, and
using the telephone features of the system. You can also learn
about the special features of the MultiPASS 1000, such as
sending to more than one location, sending a confidential
document, and receiving documents in memory.

❏ If you need help, see Chapter 13, Maintaining the MultiPASS

1000, or Chapter 14, Troubleshooting. For technical

specifications, see Appendix A.

❏ Use your MultiPASS Desktop Manager for Windows User’s Guide

to find out how to use the MultiPASS 1000 with your Windows
and non-Windows applications.

1-2 Before You Begin Chapter 1

Features and Benefits

The MultiPASS 1000 is a complete 6-in-1 document processing
system that incorporates many useful features to meet all your
communications requirements as well as your office printing and
scanning needs.

Excellent print quality

The high performance print head offers 360 x 360 dots per inch
(dpi) for high resolution text and graphics.

Automatic switching between fax and voice calls

Fax/tel switching allows you to receive both fax messages and
normal phone calls automatically on a single line.

Bubble Jet ink cartridge

The BX-2 ink cartridge produces excellent print quality for crisp,
clean looking documents.

Convenient paper handling

The paper cassette holds up to 200 sheets of plain paper and is
adjustable to letter or legal size paper, and the Automatic
Document Feeder (ADF) holds up to 30 pages.

MultiPASS Desktop Manager for Windows software

This exclusive Canon software package manages all your scanning
and PC faxing activities as well as your printing activities from
Windows.

Before You Begin

Simple maintenance

The replaceable ink cartridge contains both the ink and the print
head; when it runs out of ink, you simply replace it.

Printer features

❏ Built-in Bubble Jet printer
❏ Two resident printer control modes—Canon BJ mode and

Epson®LQ™mode

❏ When using the Canon BJ mode, you can select, among other

drivers, the:

• IBM®Proprinter

• IBM Proprinter X24E/XL24

• IBM Proprinter X24/XL24E

Plain paper fax features

❏ Transmission speed of nine seconds per page is based on the

CCITT #1 Chart, Standard mode

Chapter 1 Before You Begin 1-3

™

❏ Memory receiving—approximately 70 pages based on the

CCITT #1 Chart, Standard mode

❏ Memory transmission—approximately 50 pages based on the

CCITT #1 Chart, Standard mode

❏ Error Correction Mode (ECM) reduces communication errors
❏ Sophisticated networking features include broadcasting,

polling, confidential sending, restricted receiving, sending to a
Canon relay fax

❏ Automatic dialing methods include one-touch speed dialing,

coded speed dialing, group dialing, expanded dialing,
directory dialing

PC fax features

❏ Fax address book
❏ Fax viewer
❏ Fax distribution lists
❏ Custom cover sheets
❏ ECM

Scanner features

❏ TWAIN scanning standard
❏ High quality scanning (200 x 200 dpi)

Copier features

❏ Plain paper copier
❏ Up to 99 copies

Telephone features

❏ Automatic dialing methods include one-touch speed dialing,

coded speed dialing, expanded dialing, directory dialing

❏ Connection for an answering machine or extension telephone
❏ On-hook dialing
❏ Distinctive Ringing Pattern Detector capability
❏ Point and click telephone dialer

1-4 Before You Begin Chapter 1

Using Your Documentation

The following documentation is supplied with the MultiPASS 1000
to help you use your new document processing system more
efficiently. Please read and use the manuals according to your
requirements.

Quick Start Guide
This fold-out card summarizes the steps you follow to unpack and
set up your MultiPASS 1000. If you are an advanced user familiar
with computers, printers, and fax machines, you can follow the
steps illustrated on this card to start using your MultiPASS 1000 in
minutes.

User’s Guide

This manual offers detailed information on how to set up and
operate your MultiPASS 1000. It includes initial setup procedures,
how to register information, fax operations, daily maintenance,
troubleshooting, and specifications.

Read this manual to set up your MultiPASS 1000 and master the
basic operating procedures. Later you can refer to this manual
when you have a problem or need to know the specifications of the
MultiPASS 1000.

Software User’s Guide

Your MultiPASS Desktop Manager for Windows User’s Guide includes
all the information you need to use your new MultiPASS 1000 with
your Windows software applications. It describes how to use the
MultiPASS 1000 for printing, scanning, and faxing in the Windows
environment, as well as how to print from a non-Windows
application.

Before You Begin

See the Software User’s Guide whenever you need information
about printing, scanning, or PC faxing.

Chapter 1 Before You Begin 1-5

Customer Support

Your Canon MultiPASS 1000 is designed with the latest technology
to provide trouble-free operation. The warranty information at the
back of this User’s Guide describes Canon’s limited warranty for its
products. Be sure to read this warranty information.

If you encounter a problem, try to solve it by referring to the
information in Chapter 14, Troubleshooting. If you cannot solve the
problem, contact Canon’s Consumer Information Center (see below).

If you think your Canon MultiPASS 1000 needs servicing, call the
Consumer Information Center to locate the Canon Authorized
Service Facility (ASF) nearest you. Only a Canon ASF will do
warranty service.

You must have your sales receipt for warranty service.

N

Canon U.S.A.

Canon provides customer support and service for all Canon
products. If you have any questions regarding your new
MultiPASS 1000, call:

Canon U.S.A. Consumer Information Center
1-800-828-4040

Consumer information is available Monday through Friday, from
9 A.M. to 6 P.M. Eastern Standard Time (EST), except holidays.

For CompuServe®users, Canon U.S.A. provides support via the
Canon Forum. Simply type GO CANON at any CompuServe
prompt.

Canon Canada

The following Canon Information and Service Centers are located
in Canada:

Western Canada Quebéc & Maritime Provinces
2828 16th Street, N.E. 10652 Côte de Liesse
Calgary, Alberta T2E 7K7 Montreal, Quebéc H8T 1A5
Telephone: [phone] Telephone: [phone]

Ontario
6390 Dixie Road
Mississauga, Ontario L5T 1P7
Telephone: [phone]

1-6 Before You Begin Chapter 1

Important Safety Instructions

1. Read these safety instructions and refer to them later if you
have any questions.

2. Follow all warnings and instructions marked on the
MultiPASS 1000.

3. Place the MultiPASS 1000 on a level surface. Do not place it on
an unstable cart, stand, or table. If the MultiPASS 1000 falls,
serious damage could occur.

4. Do not use the MultiPASS 1000 near water.

5. Slots and openings on the cabinet and on the back or bottom
are provided for ventilation. To ensure reliable operation of the
MultiPASS 1000 and to protect it from overheating, do not
block or cover these openings. Do not block the openings by
placing the unit on a bed, sofa, rug, or other similar surface, or
near a radiator or heat register. Do not place the MultiPASS
1000 in a closet or built-in installation unless proper ventilation
is provided.

6. Operate the MultiPASS 1000 only from the type of power
source indicated on the unit’s label. If you are not sure of the
type of power available, consult your dealer or local power
company.

7. The MultiPASS 1000 is equipped with a 3-prong, grounding­type plug; the plug has a third (grounding) pin. This plug will
only fit into a grounding-type outlet. This is a safety feature. If
you are unable to insert the plug into your outlet, contact an
electrician to replace your outlet (do not use a 3-to-2 adapter).
Do not defeat the safety purpose of the grounding-type plug.

Before You Begin

8. Do not allow anything to rest on the power cord, and do not
locate the MultiPASS 1000 where the cord will be walked on.

9. If you use an extension cord with the MultiPASS 1000, make
sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension
cord ampere rating. Also, make sure that the total of all
products plugged into the wall outlet does not exceed the
current amperage of the circuit breaker.

10. Do not push objects of any kind into the slots or openings on
the cabinet as they may touch dangerous voltage points or
short out parts, which could result in a risk of fire or electric
shock.

Chapter 1 Before You Begin 1-7

11. Do not spill liquid of any kind on the MultiPASS 1000. If you
spill liquid or if any substance falls into the unit, immediately
unplug the MultiPASS 1000. Call your Canon Authorized
Service Facility (ASF).

12. Unplug the MultiPASS 1000 from the wall outlet before
cleaning. See Chapter 13, Maintaining the MultiPASS 1000, for
details.

13. Except as explained elsewhere in this manual, do not attempt
to service the MultiPASS 1000 yourself. Opening and removing
interior covers may expose you to dangerous voltage points or
other risks. Refer all servicing to a Canon Authorized Service
Facility (ASF).

14. Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:

❏ When the power cord or plug is damaged or frayed.
❏ If liquid has been spilled into the unit.
❏ If the MultiPASS 1000 has been exposed to rain or water.
❏ If the MultiPASS 1000 does not operate normally when

you have followed the operating instructions. Adjust only
those controls that are covered by the operating
instructions in this manual. Improper adjustment of other
controls may result in damage and may require extensive
work by a qualified technician to restore the product to
normal operation.

❏ If the MultiPASS 1000 has been dropped or the cabinet has

been damaged.

❏ If the MultiPASS 1000 exhibits a distinct change in

performance, indicating a need for service.

You must register your fax number, your name or company name,

N

and the date and time in the MultiPASS 1000 before you use it.
This is required by the FCC rules governing the use of fax
equipment. See Chapter 3, Registering Information in the MultiPASS
1000, for details.

1-8 Before You Begin Chapter 1

Chapter 2

Getting Started

This chapter describes how to properly set up and start using your
MultiPASS 1000. It includes:

❏ Selecting a location for your MultiPASS 1000
❏ Unpacking the MultiPASS 1000
❏ Learning the MultiPASS 1000 controls and connections
❏ Setting up the MultiPASS 1000

• Attaching the handset

• Installing the paper cassette

• Connecting the telephone line

• Attaching the parallel cable

• Attaching the power cord

• Installing the ink cartridge

• Attaching the document supports

• Attaching the one-touch speed dialing faceplate

❏ Testing the MultiPASS 1000

• Printing the help list

If you have already set up your MultiPASS 1000 using the Quick
Start Guide, you may want to look through this chapter to find any
additional information it supplies.

Getting Started

Chapter 2 Getting Started 2-1

Selecting a Location for Your MultiPASS 1000

Before you set up your MultiPASS 1000, choose the best location
for it.

Follow these guidelines:
❏ Place the MultiPASS 1000 in a cool, dry, clean, and well

ventilated area that is not subject to extreme changes in
temperature or humidity. Make sure the unit is out of direct
sunlight.

❏ Locate the MultiPASS 1000 near an existing telephone outlet.

This will save you the unnecessary expense of installing a new
outlet.

❏ Locate the MultiPASS 1000 next to your computer and make

sure you can easily reach it. It will probably be getting a lot of
use as you can use it as a printer, plain paper fax, PC fax,
scanner, copier, and telephone.

❏ Locate the MultiPASS 1000 near an electrical wall outlet that

accepts a three-prong, grounded plug. In the United States and
Canada, the power source must be 120-volt AC (60 Hz), which
is standard for a wall outlet.

❏

Do not plug the MultiPASS 1000 into the same circuit as another
appliance, such as an air conditioner, electronic typewriter, or
copier. Such devices generate “electrical noise” that may
interfere with the sending and receiving of documents.

❏ Set the MultiPASS 1000 on a flat, sturdy surface that is not

subject to vibration.

2-2 Getting Started Chapter 2

❏

Make sure there is enough room around the MultiPASS 1000 for
the paper to flow freely into and out of the unit. Also, make
sure there is adequate ventilation around the MultiPASS 1000. It
requires this much space:

15.5”

7”

17.3”

Getting Started

15.5”

7”

13”

20”

Chapter 2 Getting Started 2-3

Unpacking the MultiPASS 1000

As you unpack the MultiPASS 1000, save the carton and packing
material in case you want to move or ship the unit in the future.

1. Carefully remove all items from the box.
❏ It is best to have someone hold the box while you lift the

MultiPASS 1000 and its protective packaging out of the
carton.

POWER
CORD

TELEPHONE
LINE

MultiPASS 1000

PAPER
CASSETTE

INK CARTRIDGE

HANDSET
AND CRADLE

DOCUMENT
SUPPORTS

MultiPASS DESKTOP
MANAGER FOR
WINDOWS PACKAGE

DOCUMENTATION
AND FACEPLATE

2-4 Getting Started Chapter 2

2. Check to see that you have the following items:

❏ Hardware:

MultiPASS 1000 PAPER CASSETTE

DOCUMENT SUPPORTS

INK CARTRIDGE

POWER CORD

❏ Miscellaneous:

MultiPASS 1000 User’s Guide (this manual)
Quick Start Guide (fold-out card)

Registration card
MultiPASS Desktop Manager for Windows (package)

HANDSET/CRADLE/
TWO SCREWS

FACEPLATE

TELEPHONE LINE

Getting Started

If any of these items are damaged or missing, notify your Canon
dealer immediately.

❏ In addition to the items shipped with your MultiPASS 1000,

N

Chapter 2 Getting Started 2-5

you will need a Centronics®-compatible parallel interface
cable, which you can purchase from your dealer. (A cable less
than 6.6 feet is recommended.)

❏ Be sure to fill out your Registration card and send it to Canon

U.S.A. Also, save your sales receipt for proof of purchase.

Removing the Shipping Materials

1. Remove the two pieces of shipping tape from the printer cover.

2. Remove the two pieces of shipping tape from the printer panel
cover.

PRINTER
COVER

PRINTER PANEL
COVER

3. Remove the shipping tape and protective piece of cardboard
from the paper cassette.

REMOVE THIS TAPE

OPERATION
PANEL

REMOVE THIS TAPE

❏ Press down on the metal paper rest on the bottom of the

paper cassette.

❏ Pull out the piece of cardboard.
❏ Remove the tape that secures the piece of cardboard.

REMOVE THIS

REMOVE
THIS TAPE

CARDBOARD

PRESS HERE

2-6 Getting Started Chapter 2

Learning the MultiPASS 1000 Controls
and Connections

Before using the MultiPASS 1000, it’s a good idea to familiarize
yourself with the components and understand their functions.

From the Front

RECEIVED DOCUMENT
SUPPORT

SENDING DOCUMENT
SUPPORT

AUTOMATIC DOCUMENT
FEEDER (ADF)

PRINTER
COVER

HANDSET

HANDSET CORD

DOCUMENT GUIDES

Getting Started

SPEAKER VOLUME
SWITCH

OPERATION
PANEL

PAPER
CASSETTE

LCD DISPLAY

PRINTER PANEL
COVER

Chapter 2 Getting Started 2-7

From the Side

BI-DIRECTIONAL
PARALLEL PORT

TELEPHONE
LINE JACK

HANDSET JACK

ANSWERING MACHINE/
EXTENSION TELEPHONE/
MODEM JACK

POWER CORD
CONNECTOR

2-8 Getting Started Chapter 2