Canon iR2016, iR2020 ir2020-001

Service Bulletin

Issued by Canon Europa N.V.

Copier B/W

Hardware

Model:
iR2016

iR2016J
iR2020

Location:

Internal Components 2

Subject:

Preventing the inappropriate connection of the Harness (during installation of the Power Supply-Q1)

Detail:

<Symptom>
If the Harness connector of the Power Supply-Q1 is wrongly connected to the connector (J103) of the Adjacent High­voltage Transformer PCB instead of the connector (J18) of the Power Supply PCB, the accessories will remain
without power even after the power has been turned on, showing the following symptoms:

Finisher-U1
The copier will not correctly recognize the presence of the Finisher-U1, not starting initialization when the power is
turned on and thus, not permitting the finisher functional setup. Starting a copy job in this condition will cause a jam
at the inlet to the finisher.

Ref No.:

iR2020-001
(F1-T01-0L7-10029-01)

Date:

December, 2005

Inner 2Way Tray-E1
Regardless of how the tray is set up, all output will be delivered to the copier’s standard tray.

Duplex Unit-A1
When duplexing is started, the sheet will be discharged after co pying o n its one si de, with th e machine indi cating a
jam message.

Cassette Feeding Module-K1/L1
When a copy job is started, a jam indication will be made without pickup.
Note: The Cassette Feeding Module-J1, however, is free of this symptom, as it need not to be supplied with power
from the Power Supply-Q1.

<Cause>
The connector (J18) of the Power Supply PCB and that (J103) of the High-Voltage Transformer PCB are identical
in shape, leading to wrong connection.

(1/3)

iR2020-001

<Factory Measures>
The configuration of the connector (J103) of the High-Voltage Transformer PCB will be modified so as to prevent
insertion of the Harness connector of the Power Supply-Q1.

P-1 Before modification P-2 After modification

Service Work:

If any of the foregoing symptoms has occurred, be sure to disconnect the connector (J03) from the High-Voltage
Transformer PCB and connect it to the connector (J18) of the Power Supply PCB.

Entire view of the Power Supply PCB/ High-Voltage

P-3

Transformer PCB

P-4 Enlarged view of the Connector [2]

[1] Connector (J18) of Power Supply PCB

Connector (J103) of High-Voltage Transformer
PCB

(2/3)