Canon iR2016, iR2020 ir2020-006

Service Bulletin

Issued by Canon Europa N.V.

Copier B/W

Hardware

Model:
iR2016

iR2016i
iR2016J
iR2020
iR2020i

Location:

Cassette Feeder Assembly

Subject:

Preventing abnormal sound during paper passage

Detail:

<Symptom>
After the machine picked up paper from the cassette2, when the paper passes through the registration area, it is
creased and an abnormal sound occurs.

Ref No.:

iR2020-006
(F1-T01-0L7-10043-01)

Date:

March, 2006

P-1 Paper path figure
[1] Cassette pickup
[2] Area where abnormal sound occurs (registration area)

<Cause>
After the machine picked up paper from the cassette, when the paper passes along the cassette cover (left) [1], the
pre-registration sheet [2] attached behind the cassette cover (left) pushes up the leading edge of the paper; thus, the
fact causes the paper to get wrinkled and causes abnormal sound.

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P-2 P-2 picture with the left door open
P-3 Enlarged photo of area [A]
[1] Cassette cover (left)
[2] Pre-registration sheet

iR2020-006

<Factory measures>
Detach the pre-registration sheet (2 pc.) attached behind the cassette cover (left) and prevent abnormal sound
occurring during paper passage.

Servicing work:

If the foregoing symptom has occurred, detach the pre-registration sheet attached behind the cassette cover (left).

Affected machines:

iR2016J (120V) KQW00298 and later iR2020J (230V) KRM00870 and later
iR2016J (EUR 230V) KQX13628 and later iR2020 (EUR 230V) KRP06093 and later
iR2016J (230V) KQY01712 and later iR2020 (120V) KRR01558 and later
iR2016 (EUR 230V) KRB29283 and later iR2020 (230V) KRS00699 and later
iR2016 (120V) KRE00996 and later iR2016i (120V) SRH00003 and later
iR2016 (230V) KRJ01610 and later iR2016i (230V) SRL00001 and later
iR2020i (120V) SRB00004 and later iR2016i (EUR 230V) SRJ00001 and later
iR2020i (230V) SRE00001 and later
iR2020i (EUR 230V) SRC00001 and later

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