Brother MFC-J650DW, MFC-J870DW, MFC-J875DW Basic User Guide

Download

Basic User’s Guide

MFC-J650DW MFC-J870DW MFC-J875DW

Version A

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-J650DW, MFC-J870DW and MFC-J875DW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

Brother numbers

NOTE

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;

 may support an insurance claim by you in the event of product loss covered by insurance; and,

 will help us notify you of enhancements to your product and special offers.

For your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax sending and fax receiving operations)

In Canada: 1-877-BROTHER

(514) 685-4898 (assistance via fax)

Service Center Locator (USA only)

NOTE

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Accessories and Supplies

Description Item

Ink Cartridge Standard Yield <black>

Ink Cartridge Standard Yield <yellow>

Ink Cartridge Standard Yield <cyan> (blue)

Ink Cartridge Standard Yield <magenta> (red)

Ink Cartridge High Yield <black>

Ink Cartridge High Yield <yellow>

Ink Cartridge High Yield <cyan> (blue)

Ink Cartridge High Yield <magenta> (red)

Premium Plus Glossy Photo Paper

(Letter size / 20 sheets) BP71GLTR

(4"  6" size / 20 sheets) BP71GP20

Multipurpose Paper - Plain Paper

(Letter size / 500 sheets) BP60MPLTR (USA only)

LC101BK (Prints approx. 300 pages)

LC101Y (Prints approx. 300 pages)

LC101C (Prints approx. 300 pages)

LC101M (Prints approx. 300 pages)

LC103BK (Prints approx. 600 pages)

LC103Y (Prints approx. 600 pages)

LC103C (Prints approx. 600 pages)

LC103M (Prints approx. 600 pages)

Telephone Line Cord LG3077001 (USA only)

Basic User's Guide LEL332001 (English for USA and Canada)

LEL332002 (French for Canada)

CD ROM for Windows

& Mac

LEK465001 (MFC-J650DW)

LEK466001 (MFC-J870DW)

LEK463001 (MFC-J875DW)

For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Fax, Copy, Scan, PhotoCapture

Center™ operations and Disc Print

and how to

replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software and Network User’s Guide

This Guide provides instructions for Scanning, Printing, PC-Fax, Disc Print

and other operations that can be performed by connecting your Brother machine to a computer. You can also find useful information about using the Brother ControlCenter utility, using your machine in a network environment, and frequently used terms.

Printed / In the box

PDF file / CD-ROM

HTML file/CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

Wi-Fi Direct™ Guide

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

MFC-J870DW and MFC-J875DW only

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide and Software and

Network User’s Guide......................................................................................... 2

Viewing User’s Guides .................................................................................... 2

How to access Guides for Advanced Features......................................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

2.7" Touchscreen LCD ....................................................................................8

Basic Operations ...........................................................................................11

Changing the keyboard setting......................................................................12

Shortcut Settings ................................................................................................. 12

Adding Copy Shortcuts.................................................................................. 12

Adding Fax Shortcuts .................................................................................... 13

Adding Scan Shortcuts .................................................................................. 14

Adding Web Connect Shortcuts ....................................................................15

Changing Shortcuts.......................................................................................15

Editing Shortcut Names.................................................................................16

Deleting Shortcuts .........................................................................................16

Recalling Shortcuts........................................................................................ 16

8) .............................................................1

)................................................................ 4

2 Loading paper 17

Loading paper and other print media...................................................................17

Loading envelopes ........................................................................................20

Loading photo paper......................................................................................22

Unprintable area ............................................................................................ 24

Paper settings......................................................................................................25

Paper Type ....................................................................................................25

Paper Size.....................................................................................................25

Acceptable paper and other print media..............................................................26

Recommended print media ...........................................................................26

Handling and using print media.....................................................................26

Choosing the right print media.......................................................................28

3 Loading documents 30

How to load documents .......................................................................................30

Using the ADF ............................................................................................... 30

Using the scanner glass ................................................................................31

Unscannable area .........................................................................................32

vii

4Sending a fax 33

How to send a fax ................................................................................................33

Stop faxing..................................................................................................... 35

Setting scanner glass size for faxing.............................................................35

Color fax transmission ................................................................................... 35

Canceling a fax in progress ...........................................................................36

How to preview an outgoing fax (MFC-J870DW and MFC-J875DW)............36

Transmission Verification Report...................................................................37

5 Receiving a fax 38

Receive Modes....................................................................................................38

Choose the correct Receive Mode ................................................................38

Using Receive Modes..........................................................................................40

Fax Only ........................................................................................................ 40

Fax/Tel...........................................................................................................40

Manual...........................................................................................................40

External TAD ................................................................................................. 40

Receive Mode settings ........................................................................................41

Ring Delay .....................................................................................................41

F/T Ring Time (Fax/Tel mode only)...............................................................41

Easy Receive................................................................................................. 42

Fax Preview (Black & White only) (MFC-J870DW and MFC-J875DW)...............43

How to preview a received fax....................................................................... 43

Turning off Fax Preview.................................................................................45

6 Telephone services and external devices 46

Telephone services..............................................................................................46

Voice Mail ......................................................................................................46

Distinctive Ring .............................................................................................. 47

Voice over Internet Protocol (VoIP) ...............................................................49

Connecting an external TAD (telephone answering device)................................50

Connections...................................................................................................51

Recording an outgoing message (OGM) on the external TAD......................52

Multi-line connections (PBX) .........................................................................52

External and extension telephones......................................................................53

Connecting an external or extension telephone ............................................53

Using external and extension telephones......................................................54

Using a non-Brother cordless external telephone .........................................54

Using remote codes.......................................................................................54

viii

7 Dialing and storing numbers 56

How to dial ...........................................................................................................56

Manual dialing ...............................................................................................56

Dialing from the Address Book ...................................................................... 56

Fax Redial ..................................................................................................... 57

Storing numbers ..................................................................................................57

Storing a pause .............................................................................................57

Storing Address Book numbers..................................................................... 57

Changing or deleting Address Book names or numbers ...............................58

8 Making copies 59

How to copy ......................................................................................................... 59

Stop copying.................................................................................................. 59

Copy options........................................................................................................59

Paper Type ....................................................................................................60

Paper Size.....................................................................................................60

9 PhotoCapture Center™: Printing photos from a memory card or

USB Flash drive 61

PhotoCapture Center™ operations (PHOTO mode) ...........................................61

Using a memory card or USB Flash drive ..................................................... 61

Getting started .....................................................................................................62

Print Images.........................................................................................................64

View Photos................................................................................................... 64

PhotoCapture Center™ print settings.................................................................. 65

How to scan to a memory card or USB Flash drive............................................. 65

10 How to print from a computer 67

Printing a document............................................................................................. 67

11 How to scan to a computer 68

Before scanning................................................................................................... 68

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s SCAN mode settings for PDF scanning ..............72

How to scan a document as a PDF file using the Touchscreen .................... 74

) ............. 69

12 How to print and scan with NFC (Near Field Communication)

(MFC-J870DW and MFC-J875DW) 75

Printing with NFC (Near Field Communication)...................................................75

Scanning with NFC (Near Field Communication)................................................75

13 How to print on a Disc (CD/DVD/BD)

(MFC-J870DW and MFC-J875DW) 76

Overview.............................................................................................................. 76

Print from a computer (Windows

How to load a Disc (CD/DVD/BD)........................................................................ 78

) ................................................................ 76

A Routine maintenance 80

Replacing the ink cartridges ................................................................................80

Cleaning and checking the machine....................................................................83

Cleaning the scanner.....................................................................................83

Cleaning the print head .................................................................................83

Checking the print quality ..............................................................................84

Checking the print alignment .........................................................................85

Setting the date and time.....................................................................................86

B Troubleshooting 87

Identifying your problem ......................................................................................87

Error and maintenance messages.......................................................................89

Error animation ............................................................................................ 102

Transferring your faxes or Fax Journal report .............................................102

Document jam ............................................................................................ 103

Printer jam or paper jam (MFC-J650DW)....................................................105

Printer jam or paper jam (MFC-J870DW and MFC-J875DW) .....................111

Disc Jam (MFC-J870DW and MFC-J875DW).............................................118

If you are having difficulty with your machine .................................................... 120

Dial Tone ....................................................................................................132

Telephone line interference / VoIP ..............................................................132

Machine Information ..........................................................................................133

Checking the serial number .........................................................................133

Checking the firmware version ....................................................................133

Reset functions ............................................................................................133

How to reset the machine............................................................................134

C Settings and features tables 135

Using the Settings Tables ..................................................................................135

Memory Storage ................................................................................................ 135

Settings tables ...................................................................................................136

Features tables ..................................................................................................150

Entering Text .....................................................................................................171

Inserting spaces ......................................................................................... 171

Making corrections ......................................................................................171

D Specifications 172

General..............................................................................................................172

Print media.........................................................................................................174

Fax..................................................................................................................... 175

Copy .................................................................................................................. 176

PhotoCapture Center™ ..................................................................................... 177

PictBridge .......................................................................................................... 178

Scanner .............................................................................................................179

Printer ................................................................................................................180

Interfaces ........................................................................................................... 181

Network.............................................................................................................. 182

Computer requirements.....................................................................................183

Consumable items ............................................................................................. 184

EIndex 185

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

Memory Storage Volume Settings Automatic Daylight Saving Time Sleep Mode Touchscreen LCD

2 Security features

TX Lock (MFC-J650DW) Memory Security (MFC-J870DW and MFC-J875DW)

3 Sending a fax

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

8 PhotoCapture Center™:

Printing photos from a memory card or USB Flash drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Memory Receive (Black & White only) Remote Retrieval Additional receiving operations Polling overview

5 Dialing and storing numbers

Voice operations Additional dialing operations Additional ways to store numbers

6 Printing reports

Fax reports Reports

7 Making copies

Copy options

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

xii

General information 1

Using the

NOTE

documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies the

dial pad numbers of the Touchpanel and buttons on your computer screen.

Italics Italicized typeface

emphasizes an important point or refers you to a related topic.

Courier New

Text in Courier New font identifies messages on the Touchscreen of the machine.

Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Accessing Brother Utilities (Windows

If you are using a tablet running Windows®8, you can make your selections either by tapping the screen or by clicking with your mouse.

After the printer driver is installed, the

(Brother Utilities) appears on both the

Start screen and the desktop.

a Tap or click Brother Utilities either on

the Start screen or the desktop.

8) 1

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Chapter 1

NOTE

b Select your machine.

c Choose the function you want to use.

Accessing the Advanced User’s Guide and Software

Viewing User’s Guides 1

(Windows®) 1

(Windows®XP/Windows Vista®/Windows®7/

Windows Server 2008/Windows Server

To view the documentation, from

(Start), All Programs, select Brother,

MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

(Windows

Click (Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions:

2003/Windows Server®

2008 R2)

8/Windows Server® 2012)

and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network features. When you are ready to learn detailed information about these operations, read the Advanced User’s

Guide and Software and Network User’s Guide in HTML format that are on the

CD-ROM.

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer (My Computer). (For

Windows

Click (File Explorer) on the

taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click start.exe.

8 and Windows Server® 2012:

b If the model name screen appears, click

your model name.

General information

NOTE

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click User’s Guides. e Click PDF/HTML documents. If the

country screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software and Network User’s Guide

 Scan

 ControlCenter

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help selection in the PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang2.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

)

b Double-click the User’s Guides icon. c Select your model and language if

needed.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Network setup instructions

Your machine can be connected to a wireless

or wired

MFC-J870DW and MFC-J875DW only

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

For more information, see Software and Network User’s Guide: Network.

network.

Chapter 1

How to access Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at: http://solutions.brother.com/

Click Manuals on your model’s page to download the documentation.

Web Connect Guide 1

This Guide provides useful information about accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide 1

This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide 1

This Guide provides details on how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide 1

(MFC-J870DW and MFC-J875DW)

This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

Accessing Brother

Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

), click

) 1

) for

), click

General information

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you are finished, click Exit.

)

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 (MFC-J870DW and MFC-J875DW)

To download and install NewSoft CD Labeler, click NewSoft CD Labeler.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for genuine Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

NOTE

Control panel overview 1

The MFC-J650DW, MFC-J870DW and MFC-J875DW have the same 2.7" Touchscreen LCD and Touchpanel

This is a Touchscreen LCD with an electrostatic Touchpanel that only shows the LEDs that can be used.

. 1

Most of the illustrations in this User’s Guide show the MFC-J870DW.

1 2.7" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the control panel angle to read the Touchscreen more easily.

Hold the edge of the control panel to avoid accidentally pressing any of the Touchscreen options.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.

 Home

Press to return to the Home screen.

 Cancel

Press to cancel an operation when illuminated in red.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.

 (MFC-J870DW and MFC-J875DW)

The WiFi light is on when Network I/F is set to WLAN.

 (MFC-J650DW)

The WiFi light is on when WLAN Enable is set to On.

4 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the

machine. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off.

If you have connected an external telephone or TAD, it is always available.

If you turn off the machine using , it will still

periodically clean the print head to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, you should keep your machine connected to the power at all times.

Chapter 1

NOTE

1 2 3

6 7 8

1011 9

2.7" Touchscreen LCD 1

The Touchscreen LCD shows the machine’s status when the machine is idle.

4 Wireless Status

A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.

0Max

If you see at the top of the screen, you

can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

5 Demo

See the main features of the machine by

pressing to print a list the main features

followed by a slide show. After you print from a computer Demo will

disappear from the Home screen.

1 Fax

Lets you access Fax mode.

2 Copy

Lets you access Copy mode.

3 Scan

Lets you access Scan mode.

To restore the icon you must delete all

the settings you have changed by performing a Machine Reset. For more information, see

Reset functions on page 133 and How to reset the machine on page 134.

6 Web

Lets you connect the Brother machine to an Internet service when you press c, and then

press .

For more information, see Web Connect Guide.

7 Photo

Lets you access Photo mode when you press

c, and then press .

General information

NOTE

8 Disc

(MFC-J870DW and MFC-J875DW)

Lets you print on printable media, including CD-R/RW, DVD-R/RW and Blu-ray Disc™

when you press c, and then press .

For more information, see Software and Network User’s Guide: Print on a Disc.

9 Settings

Lets you access the main settings. For more information, see Settings screen on page 10.

10 Ink

Lets you see the available ink volume. Also, lets you access the Ink menu.

When the ink cartridge is near the end of life or having a problem, the error icon is displayed on the each color ink. For more information, see Advanced User’s Guide: Checking the ink volume.

12 Faxes in memory

You can see how many received faxes are in

the memory

Press Print to print the faxes.

MFC-J870DW and MFC-J875DW: When Fax Preview is set to Off.

13 New Fax(es)

(MFC-J870DW and MFC-J875DW)

11 Shortcuts

Lets you set up Shortcuts. You can quickly send a fax, copy, scan and

connect to a Web service using the options that you have set as a Shortcut.

• Three Shortcut screens are available. You can set up to 4 Shortcuts in each Shortcut screen. A total of 12 Shortcuts are available.

• To display the other Shortcut screens, press d or c.

When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.

Press View to see your faxes on the Touchscreen.

Chapter 1

NOTE

14 Warning icon

The warning icon appears when there is an error or maintenance message; press

Detail to view it, and then press to return to Ready mode. For information about error messages, see

Error and maintenance messages on page 89.

Settings screen 1

The Touchscreen LCD shows the machine

status when you press (Settings).

You can check and access all the machine's settings from the following screen.

2 Paper Type

See the selected paper type. Press to change the Paper Type setting if

needed.

3 Paper Size

See the selected paper size. Press to change the Paper Size setting if

needed.

4 Receive Mode

See the current Receive Mode:

 Fax (Fax Only)  Fax/Tel (Fax/Tel)  External TAD (External TAD)  Manual (Manual)

When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For more information, see Distinctive Ring on page 47.

5Wi-Fi

Press to set up a wireless network connection. A four level indicator on the screen shows the

current wireless signal strength if you are using a wireless connection.

6 Fax Preview

(MFC-J870DW and MFC-J875DW)

See the Fax Preview setting. Press to access the Fax Preview setting.

1Ink

See the remaining ink volume. When the ink cartridge is near the end of life or

having a problem, the error icon is displayed on the color ink. For more information, see Advanced User’s Guide: Checking the ink volume.

Press to access the Ink menu.

7 All Settings

Press to access the full Settings menu.

General information

IMPORTANT

NOTE

Basic Operations 1

Press your finger on the Touchscreen LCD to operate it. To display and access all the settings and features tables and the available options, press d c or a b to scroll through them.

• DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.

• DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel.

e Press a or b to display

Setup Receive.

f Press Setup Receive. g Press a or b to display Receive Mode.

a Press (Settings). b Press All Settings. c Press a or b to display Fax.

d Press Fax.

h Press Receive Mode. i Press Fax/Tel.

Press if you want to go back to the previous level.

j Press .

Chapter 1

Changing the keyboard setting 1

You can choose the type of keyboard for the Touchscreen.

a Press (Settings). b Press All Settings. c Press a or b to display

General Setup.

d Press General Setup. e Press a or b to display

Keyboard Settings.

f Press Keyboard Settings. g Press QWERTY or ABC. h Press .

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add 12 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:

 Quality

 Paper Type

 Paper Size

 Enlarge/Reduce

 Density

 Stack/Sort

 Page Layout

 2-sided Copy

 Advanced Settings

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Copy. d Press Copy. e Read the information on the

Touchscreen, and then confirm it by pressing OK.

f Press a or b to display the available

settings, and then press the setting you want to change.

g Press a or b to display the available

options for the setting, and then press the option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you are finished changing the

NOTE

settings, press Save as Shortcut.

i Read and confirm the displayed list of

settings you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

k Press OK to save your Shortcut.

Adding Fax Shortcuts 1

General information

• You can enter up to 20 digits for a fax number.

• If the Shortcut is to be used for broadcasting, press Options and choose Broadcasting in step h before entering the fax number in step f.

• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book and individual fax numbers from the Address Book or entered manually. (See Advanced User’s Guide: Broadcasting (Black & White only).)

The following settings can be included in a fax Shortcut:

 Address (including Broadcasting)

 Fax Resolution

 Contrast

 Preview

(MFC-J870DW and MFC-J875DW)

 Color Setting

 Glass Scan Size

 Real Time TX

 Overseas Mode

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Fax. d Press Fax. e Read the information on the

Touchscreen, and then confirm it by pressing OK.

f Enter the fax number using the dial pad

on the Touchpanel, or the Address Book or Call history on the Touchscreen. When you are finished, go to step g.

• When you enter a fax number in a Shortcut, it will be added to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.

g Press Options. h Press a or b to display the available

settings, and then press the setting you want to change.

i Press the new option you want to set.

Repeat steps h and i until you have chosen all the settings for this Shortcut. Press OK.

j When you are finished choosing new

options, press Save as Shortcut.

k Read and confirm the displayed list of

options you have chosen, and then press OK.

l Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

m Press OK to save your Shortcut.

Chapter 1

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:

to Media

 Scan Type

 Resolution

 File Type

 Scan Size

 Scan Long Paper

 File Name

 Auto Crop

(MFC-J870DW and MFC-J875DW)

 Remove Background Color

to File/to OCR/to Image/to E-mail

 PC Select

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

g Do one of the following:

 When the machine is connected to a

PC using a USB connection:

Press OK to confirm <USB> is chosen as the PC Name. Go to step m.

 When the machine is connected to a

network:

Press a or b to display the PC Name, and then press it. Press OK to confirm the PC Name you have chosen. Go to step m.

h Press Options. i Press a or b to display the available

settings, and then press the setting you want to change or store.

j Press a or b to display the available

options for the setting, and then press the new option you want to set. Repeat steps i and j until you have chosen all the settings for this Shortcut. When you are finished changing settings, press OK.

k Review the settings you have chosen:

c Press a or b to display Scan. d Press Scan. e Press a or b to display the type of scan

you want to do, and then press it.

f Do one of the following:

 If you pressed to Media, read the

information on the Touchscreen, and then press OK to confirm it. Go to step h.

 If you pressed to File, to OCR,

to Image or to E-mail, read the

information on the Touchscreen, and then press OK to confirm it. Go to step g.

 If you need to make more changes,

return to step h.

 If you are satisfied with your

changes, press Save as Shortcut.

l Review your settings on the

Touchscreen, and then press OK.

m Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

n Read the information on the

Touchscreen, and then press OK to save your Shortcut.

General information

NOTE

Adding Web Connect Shortcuts 1

The settings for the following services can be included in a Web Connect Shortcut:

 SKYDRIVE

 BOX

 GOOGLE DRIVE™

 EVERNOTE

 DROPBOX

 FACEBOOK

 PICASA WEB ALBUMS™

 FLICKR

• Web services may have been added and/or service names may have been changed by the provider since this document was published.

g Press your account.

If the account needs a PIN, enter the PIN for the account using the keyboard on the Touchscreen. Press OK.

h Choose the function you want to use.

The functions that can be set vary depending on the chosen service.

i Read and confirm the displayed list of

functions you have chosen, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

k Press OK to save your Shortcut.

• To add a Web Connect Shortcut, you need to have an account with the desired service. (For more information, see Web Connect Guide.)

a Press (Shortcuts).

b Press where you have not added a

Shortcut.

c Press a or b to display Web. d Press Web. e If Information regarding the Internet

connection is displayed, read the information and confirm it by pressing OK.

f Press a or b to display the available

services, and then press the desired service.

Changing Shortcuts 1

You can change the settings in a Shortcut.

You cannot change a Web Connect Shortcut.

If you want to change the Shortcut, delete it, and then add a new Shortcut. (For more information, see Deleting

Shortcuts on page 16 and Adding Web Connect Shortcuts on page 15.)

a Press (Shortcuts). b Press d or c to display the Shortcut you

want to change.

c Press the Shortcut you want to change.

The settings for the Shortcut that you chose are displayed.

d Press Options.

Chapter 1

NOTE

e Change the settings for the Shortcut you

chose in step c. (For example, see

Adding Copy Shortcuts on page 12.)

f Press Save as Shortcut when you

are finished changing the settings.

g Press OK to confirm. h Do one of the following:

 If you want to overwrite the Shortcut,

press Yes. Go to step j.

 If you do not want to overwrite the

Shortcut, press No to enter a new Shortcut name. Go to step i.

i To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

Deleting Shortcuts 1

You can delete a Shortcut.

a Press (Shortcuts). b Press d or c to display the Shortcut you

want to delete.

c Press and hold the Shortcut until the

options appear.

You can also press Edit/Delete, and then press the Shortcut you want.

d Press Delete to delete the Shortcut

that you chose in step c. Press Yes to confirm.

Recalling Shortcuts 1

j Press OK to confirm.

Editing Shortcut Names 1

You can edit a Shortcut name.

a Press (Shortcuts). b Press d or c to display the Shortcut you

want to edit.

c Press and hold the Shortcut until the

options appear.

You can also press Edit/Delete, and then press the Shortcut you want.

d Press Edit Shortcut Name.

The Shortcut settings are displayed on the Shortcut screen. To recall a Shortcut, simply press the Shortcut name.

a Press (Shortcuts). b Press d or c to display the Shortcut you

want to recall.

c Press the Shortcut.

e To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

NOTE

Loading paper 2

Loading paper and other print media

To print on Photo (4"  6")/(10  15 cm) or Photo L (3.5"  5")/(89  127 mm) paper, you must use the photo bypass tray. (See Loading photo paper on page 22.)

Load only one size of paper and one type of paper in the paper tray at a time.

• If the paper support flap (1) is open, close it, and then close the paper support (2).

(For more information about paper size, weight and thickness, see Choosing the right print media on page 28.)

a Pull the paper tray completely out of the

machine.

• When you load a different paper size in the tray, you will need to change the paper size setting in the machine at the same time.

(See Paper Size on page 25.)

b Lift the output paper tray cover (1).

Chapter 2

NOTE

IMPORTANT

c Gently press and slide the paper width

guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the marks for the paper size you are using.

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

e Gently put the paper into the paper tray

print side down and top edge in first. Check that the paper is flat in the tray.

When you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

NOTE

If you want to add paper before the tray is

IMPORTANT

empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

f Gently adjust the paper width guides (1)

to fit the paper. Make sure the paper width guides touch the sides of the paper.

Loading paper

h Slowly push the paper tray completely

into the machine.

i While holding the paper tray in place,

pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

g Close the output paper tray cover.

DO NOT use the paper support flap for Legal size paper.

Chapter 2

IMPORTANT

Loading envelopes 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(80 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use the following types of envelopes, as they will not feed correctly:

• That are of a baggy construction.

• That have windows.

• That are embossed (have raised writing on them).

• That have clasps or staples.

Loading envelopes 2

a Before loading, press the corners and

sides of envelopes to make them as flat as possible.

If envelopes are “double-feeding,” put one envelope in the paper tray at a time.

• That are pre-printed on the inside.

Glue Double flaps

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Loading paper

b Put envelopes in the paper tray with the

address side down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes.

If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

c Select Reverse Print (Windows

Reverse page orientation (Macintosh)

in the printer driver’s dialog box, and then adjust the size and margin in your application. For more information, see Software and Network User’s Guide: Reverse Print

(Windows (Macintosh).

) or Reverse Print

) or

Chapter 2

NOTE

Loading photo paper 2

In Canada, the photo bypass tray is called the photo paper tray.

Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo (4"  6")/(10  15 cm) or Photo L (3.5"  5")/(89  127 mm) size paper. When you use the photo bypass tray, you do not have to remove the paper from the tray beneath it. (For the maximum number of photo cards you can load, see Paper weight, thickness and capacity on page 29.)

a Squeeze the blue photo bypass tray

release button (1) using your right index finger and thumb and push the photo bypass tray forward until it locks into the photo printing position (2).

b Press and slide the paper width

guides (1) and paper length guide (2) to fit the paper size.

c Put the photo paper into the photo

bypass tray and gently adjust the paper width guides to the paper. Make sure the paper width guides touch the sides of the paper. Check that the paper is flat in the tray.

• Always make sure that the paper is not curled or wrinkled.

• The Photo indicator confirms that the photo bypass tray is in the Photo printing position. The A4/LTR indicator confirms that the photo bypass tray is in the Normal printing position.

Photo Bypass Tray

d When you have finished printing photos,

IMPORTANT

return the photo bypass tray to the Normal printing position. If you do not, you will get a No Paper Fed error when you use Letter or Legal size paper.

Squeeze the blue photo bypass tray release button (1) using your right index finger and thumb and pull the photo bypass tray back until it locks into place (2).

Loading paper

If you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper.

Photo Bypass Tray in the Normal printing position

Photo Bypass Tray in the Photo printing position

Chapter 2

NOTE

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

For more information, see Software and Network User’s Guide: Print without a Border

(Windows

Cut-Sheet Paper Envelopes

) or Print without a Border (Macintosh).

Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Envelopes 0.87 in. (22 mm) 0.12 in. (3 mm) 0.87 in. (22 mm) 0.12 in. (3 mm)

The Borderless print feature is not available for envelopes and 2-sided printing.

Loading paper

NOTE

Paper settings 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.

a Press (Settings).

b Press (shows type of paper).

c Press a or b to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want.

d Press .

Paper Size 2

You can use the following sizes of paper for copies: Letter, Legal, A4, A5, Executive and Photo (4"  6")/(10  15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press (Settings).

b Press (shows size of paper).

c Press a or b to display Letter, Legal,

A4, A5, EXE or 4"x6", and then press the option you want.

d Press .

The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

Chapter 2

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.

(See Paper Type on page 25.)

 When you print on Brother Photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When using transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Recommended print media 2

To get the best print quality, we suggest using the Brother paper in the table.

We recommend using “3M Transparency Film” when you print on transparencies.

Brother paper

Paper Type Item

Premium Plus Glossy Photo

 Letter BP71GLTR

 4"  6" BP71GP20

Handling and using print media 2

 Store paper in its original packaging and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 Avoid touching the shiny (coated) side of

the photo paper.

 Avoid touching either side of the

transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

IMPORTANT

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped

1 0.08 in. (2 mm) or greater curl may

cause jams to occur.

• Extremely shiny or highly textured

• Paper that cannot be arranged uniformly when stacked

Loading paper

• Paper made with a short grain

Paper capacity of the output paper tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m

 Transparencies and photo paper must be

) paper.

picked up from the output paper tray cover one page at a time to avoid smudging.

Chapter 2

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy

Cut-Sheet Letter 8 1/2  11 in. (215.9  279.4 mm) Yes Yes Yes Yes

A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) Yes Yes – Yes

Executive 7 1/4  10 1/2 in. (184  267 mm) – Yes – Yes

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

A6 4.1  5.8 in. (105  148 mm) – – – Yes

Cards Photo 4  6 in. (10  15 cm) – Yes Yes Yes

Photo L 3 1/2  5 in. (89  127 mm) – – – Yes

Photo 2L 5  7 in. (13  18 cm) – – Yes Yes

Index Card 5  8 in. (127  203 mm) – – – Yes

Envelopes C5 Envelope 6.4  9 in. (162  229 mm) – – – Yes

DL Envelope 4.3  8.7 in. (110  220 mm) – – – Yes

Com-10 4 1/8  9 1/2 in. (105  241 mm) – – – Yes

Monarch 3 7/8  7 1/2 in. (98  191 mm) – – – Yes

Transparencies

Letter 8 1/2  11 in. (215.9  279.4 mm) – Yes – Yes

Photo Capture

Printer

A4 8.3  11.7 in. (210  297 mm) – Yes – Yes

Legal 8 1/2  14 in. (215.9  355.6 mm) – Yes – Yes

A5 5.8  8.3 in. (148  210 mm) – Yes – Yes

Loading paper

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut Sheet Plain Paper

Inkjet Paper

Glossy Paper

Cards Photo

17 to 32 lb (64 to 120 g/m

17 to 53 lb (64 to 200 g/m

Up to 58 lb (Up to 220 g/m

)

3 to 6 mil (0.08 to 0.15 mm)

3 to 10 mil (0.08 to 0.25 mm) 20

Up to 10 mil (Up to 0.25 mm)

)

Up to 10 mil (Up to 0.25 mm)

)

(4"  6")/ (10  15 cm)

Envelopes

Index Card

Up to 32 lb (Up to 120 g/m

20 to 25 lb (80 to 95 g/m

)

Up to 6 mil (Up to 0.15 mm) 30

)

Up to 20 mil (Up to 0.52 mm) 10

Transparencies – – 10

Up to 100 sheets of plain paper 20 lb (80 g/m2).

For Photo (4"  6")/(10  15 cm) paper or Photo L (3.5"  5")/(89  127 mm) paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 22.)

BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines.

100

IMPORTANT

Loading documents 3

How to load documents

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.

Using the ADF 3

The ADF can hold up to 20 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.

Document Sizes and Weights 3

Length: 5.8 to 14 in.

(148 to 355.6 mm)

Width: 5.8 to 8.5 in.

(148 to 215.9 mm)

a Unfold the ADF Document Support (1).

b Fan the pages well. c Adjust the paper guides (1) to fit the

width of your document.

Weight: 17 to 24 lb

(64 to 90 g/m

)

How to load documents 3

• DO NOT pull on the document while it is feeding.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

Make sure documents with ink or correction fluid are completely dry.

d Place your document, face down, top

edge first in the ADF underneath the

guides until the Touchscreen shows ADF Ready. and you feel it touch the feed rollers.

DO NOT leave a thick document on the scanner glass. If you do this, the ADF may jam.

Loading documents

NOTE

IMPORTANT

e After using the ADF, close the ADF

Document Support. Push down on the upper-left portion of the ADF Document Support to close it completely.

Using the scanner glass 3

b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.

Document Sizes Supported 3

Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)

Weight: Up to 4.4 lb (2 kg)

How to load documents 3

To use the scanner glass, the ADF must be empty.

a Lift the document cover.

1 document cover

c Close the document cover.

If you are scanning a book or thick document, DO NOT slam the cover down or press on it.

Chapter 3

Unscannable area 3

The scannable area depends on the settings in the application you are using. The figures show the unscannable areas.

Usage Document

Size

Fax Letter 0.12 in.

Legal

Top (1)

Bottom (3)

(3 mm)

Left (2)

Right (4)

0.16 in. (4 mm)

0.12 in. (3 mm)

Copy All paper

sizes

Scan 0.04 in.

The unscannable area is 0.04 in. (1 mm) when you use the ADF.

0.12 in. (3 mm)

(1 mm)

0.12 in. (3 mm)

0.04 in. (1 mm)

NOTE

Sending a fax 4

How to send a fax 4

The following steps show how to send a fax.

a Do one of the following to load your

document:

 Place the document face down in the

ADF. (See Using the ADF on page 30.)

 Load your document face down on

the scanner glass. (See Using the scanner glass on page 31.)

• To send color faxes with multiple pages, use the ADF.

• If you send a black & white fax from the ADF while the memory is full, it will be sent in real time.

b (MFC-J650DW)

Press (Fax).

(MFC-J870DW and MFC-J875DW) Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

 The Touchscreen shows:

• You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size.

• Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple-page document.

Chapter 4

NOTE

c You can change the following

fax-sending settings. Press Options. Press a or b to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you are finished changing the options, press OK.

(Basic User’s Guide)

For information about changing the following fax-sending settings, see pages 35 to 37.

 Glass Scan Size

 Color Fax Transmission

 Preview Outgoing Fax

(MFC-J870DW and MFC-J875DW)

 Transmission Verification Report

(Setup)

(Advanced User’s Guide)

d Enter the fax number.

Using the dial pad

Using (Address Book)

 Address Book

Using (Call History)

 Outgoing Call

 Caller ID history

(MFC-J870DW and MFC-J875DW)

You can preview a fax message before sending it by setting Preview to On. (See

How to preview an outgoing fax (MFC-J870DW and MFC-J875DW)

on page 36.)

For more advanced fax-sending operations and settings (See Advanced User’s Guide: Sending a fax.)

 Contrast

 Fax Resolution

 Set New Defaults

 Factory Reset

 Faxing at the end of a call

 Broadcasting

 Real Time Transmission

 Overseas Mode

 Delayed Fax

 Batch Transmission

 Canceling Waiting Jobs

 Polled Transmit

e Press Fax Start.

Faxing from the ADF 4

 The machine starts scanning and

sending the document.

Faxing from the scanner glass 4

 If you choose Black in the

Color Setting (default setting),

the machine starts scanning the first page. Go to step f.

 If you choose Color in the

Color Setting, the Touchscreen

asks if you want to send a color fax. Press Yes (Color fax) to confirm. The machine starts dialing and sending the document.

f When the Touchscreen asks you

Next page?, do one of the following:

 To send a single page, press No.

The machine starts sending the document.

 To send more than one page, press

Yes and go to step g.

Sending a fax

NOTE

g Place the next page on the scanner

glass. Press OK. The machine starts scanning the page. (Repeat steps f and g for each additional page.)

Stop faxing 4

To stop faxing, press .

Setting scanner glass size for faxing 4

When documents are A4 size, you need to set the Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.

a Load your document. b (MFC-J650DW)

Press (Fax).

i Press Fax Start.

• You can save the setting you use most often by setting it as the default setting. (See Advanced User’s Guide: Setting your changes as the new default.)

• This setting is only available for sending documents from the scanner glass.

Color fax transmission 4

Your machine can send a color fax to machines that support this feature.

Color faxes cannot be stored in the machine’s memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).

a Load your document. b (MFC-J650DW)

Press (Fax).

(MFC-J870DW and MFC-J875DW) Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

c Press Options. d Press a or b to display

Glass Scan Size.

e Press Glass Scan Size. f Press A4 (or Letter). g Press OK. h Enter the fax number.

(MFC-J870DW and MFC-J875DW) Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

c Press Options. d Press a or b to display

Color Setting.

e Press Color Setting. f Press Color. g Press OK. h Enter the fax number.

Chapter 4

NOTE

i Press Fax Start.

Canceling a fax in progress 4

If you want to cancel a fax while the machine is scanning, dialing or sending, press .

How to preview an outgoing fax (MFC-J870DW and MFC-J875DW) 4

You can preview a fax message before you send it. You must set Real Time Transmission and Polling RX to Off before you use this feature.

a Load your document. b Do one of the following:

i Press Fax Start.

The machine starts scanning the document and the outgoing fax appears on the Touchscreen. When the fax is displayed, press the Touchscreen to perform the following operations.

Description

Enlarge the fax.

Reduce the fax.

Scroll vertically.

Scroll horizontally.

Rotate the fax clockwise.

Go back to the previous page.

Go to the next page.

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

c Press Options. d Press a or b to display Preview. e Press Preview. f Press On. g Press OK. h Enter the fax number using the dial pad

or Address Book.

j Press Start.

• To send a color fax, do not use Fax Preview.

• The fax message in the memory will be sent and then erased when you press Start.

Sending a fax

NOTE

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black & white. Off is the default setting.

h Press a or b to display On, On+Image,

Off or Off+Image, and then press the

option you want.

i Press .

• If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. The image will not appear on the report when you send a color fax. (See Advanced User’s Guide: Real Time Transmission.)

• If your transmission is successful, “OK” will appear next to “RESULT” on the Transmission Verification Report. If the transmission is not successful, “NG” will appear next to “RESULT.”

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black & white. A portion of the fax’s first page appears on the report.

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax. e Press a or b to display

Report Setting.

f Press Report Setting. g Press Transmission.

Receiving a fax 5

Receive Modes 5

Choose the correct Receive Mode 5

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother machine.

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring on page 47 for instructions on setting up your machine using this feature.)

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 46 for instructions on setting up your machine using this service.)

Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your Receive Mode. (See Connecting an external TAD (telephone answering device) on page 50.)

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your Receive Mode. (See Fax Only on page 40.)

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your Receive Mode. (See Fax/Tel on page 40.) Important Note: You cannot receive voice messages on either Voice Mail or an answering machine with Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your Receive Mode. You control the telephone line and must answer every call yourself. (See Manual on page 40.)

To set the Receive Mode, follow the instructions:

NOTE

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax. e Press a or b to display Setup Receive. f Press Setup Receive.

Receiving a fax

g Press a or b to display Receive Mode. h Press Receive Mode.

If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 48.)

i Press a or b to display Fax Only, Fax/Tel, External TAD or Manual, and then press

the option you want.

j Press .

Chapter 5

Using Receive Modes 5

Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 41.)

Fax Only 5

Fax Only mode will automatically answer every call as a fax call.

Fax/Tel 5

Fax/Tel mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways:

 Faxes will be automatically received.

 Voice calls will start the F/T Ring to tell you

to pick up the line. The F/T Ring is a fast pseudo/double-ring made by your machine.

Manual 5

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature.

To receive a fax in Manual mode, lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Fax Start and choose Receive. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.

(See Easy Receive on page 42.)

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in one of the following ways:

 Faxes will be automatically received.

 Voice callers can record a message on the

external TAD.

If you use Fax/Tel mode, see F/T Ring Time

(Fax/Tel mode only) on page 41 and Ring Delay on page 41.

To connect your External TAD, see

Connecting an external TAD (telephone answering device) on page 50.

Receiving a fax

Receive Mode settings 5

Ring Delay 5

The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4 rings.

(See Using external and extension telephones on page 54 and Easy Receive on page 42.)

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring. The number of rings is set by the ring delay setting.

If the call is a fax, then your machine will receive it; however, if it is a voice call, the machine will sound the F/T Ring (a fast pseudo/double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T Ring, it means that you have a voice caller on the line.

Because the F/T Ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone by using a remote code.

(For more information, see Using remote codes on page 54.)

e Press a or b to display

Setup Receive.

f Press Setup Receive. g Press a or b to display Ring Delay. h Press Ring Delay. i Press the number of times the machine

will ring before it answers (0, 1, 2, 3 or

4). If you choose 0, the machine will answer immediately and the line will not ring at all.

j Press .

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax. e Press a or b to display

Setup Receive.

f Press Setup Receive. g Press a or b to display

F/T Ring Time.

h Press F/T Ring Time. i Press how long the machine will ring to

alert you that you have a voice call (20, 30, 40 or 70 seconds).

j Press .

Chapter 5

NOTE

g Press a or b to display Easy Receive.

Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

Easy Receive 5

If Easy Receive is On: 5

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Easy Receive is Off: 5

If you are at the machine and answered a call first by lifting the external handset, press Fax Start, and then press Receive to receive.

h Press Easy Receive. i Press On (or Off). j Press .

If you answered at an extension telephone, press l 51. (See Using external and extension telephones on page 54.)

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone, press the fax receive code l 51.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax. e Press a or b to display

Setup Receive.

f Press Setup Receive.

Receiving a fax

NOTE

Fax Preview (Black & White only) (MFC-J870DW and MFC-J875DW)

How to preview a received fax5

You can view received faxes on the

Touchscreen by pressing (Fax) and

then (Received Faxes). When the

machine is in Ready mode, a pop-up message will appear on the Touchscreen to alert you of new faxes.

Setting Fax Preview 5

Using Fax Preview 5

When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View])

a Press View.

The Touchscreen will display the fax list.

• The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax.

• If you want to see a fax that has already

been previewed, press (Fax) and

(Received Faxes).

b Press a or b to display the fax number of

the fax you want to see.

a Press (Settings).

b Press (Fax Preview). c Press On (or Off). d Press Yes. e The Touchscreen will tell you that any

future faxes will not be printed as you receive them. Press Yes (or No).

f Press .

When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-Fax Receiving operations, even if you have set Backup Print to On.

c Press the fax you want to see.

• If your fax is large there may be a delay before it is displayed.

• The Touchscreen will show the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as “XX.”

Chapter 5

Press the Touchscreen or Touchpanel to perform the following operations.

Description

Enlarge the fax.

Reduce the fax.

Scroll vertically.

Scroll horizontally.

Rotate the fax clockwise.

Delete the fax.

Press Yes to confirm.

Go back to the previous page.

Go to the next page.

Go back to the fax list.

Print the fax.

Do one of the following:

 Press Print All Pages

to print the whole message.

 Press

Print Displayed Only to print only the displayed page.

 Press

Print From Displayed to print from the displayed page to the last page.

How to print a fax 5

a Press (Fax).

b Press (Received Faxes).

c Press the fax you want to view. d Press .

 If the fax is multiple pages, go to

step e.

 If the fax is a single page, it will start

printing. Go to step f.

e Do one of the following:

 Press Print All Pages to print

all pages of the fax. Go to step f.

 Press Print Displayed Only to

print the displayed page. Go to step g.

 Press Print From Displayed to

print the displayed page to the last page. Go to step g.

f Do one of the following:

 To delete the fax, press Yes.

 To keep the fax in the memory,

press No.

d Press .

g Press .

Receiving a fax

How to print all faxes in the list 5

a Press (Fax).

b Press (Received Faxes).

c Press Print/Delete. d Do one of the following:

 To print all new faxes, press a or b to

display Print All(New Faxes).

Press Print All(New Faxes).

 To print all old faxes, press a or b to

display Print All(Old Faxes).

Press Print All(Old Faxes).

e Press .

Turning off Fax Preview 5

a Press (Settings).

b Press (Fax Preview). c Press Off. d Press Yes to confirm. e If there are faxes stored in the memory,

do one of the following:

 If you do not want to print the stored

faxes, press Continue.

Press Yes to confirm. Your faxes will be deleted.

 If you want to print all the stored

faxes, press

Print All Faxes Before Delete

How to delete all faxes in the list 5

a Press (Fax).

b Press (Received Faxes).

c Press Print/Delete. d Do one of the following:

 To delete all new faxes, press a or b

to display Delete All(New Faxes).

Press Delete All(New Faxes).

 To delete all old faxes, press a or b to

display Delete All(Old Faxes).

Press Delete All(Old Faxes).

 If you do not wish to turn off Fax

Preview, press Cancel.

Press .

e Press Yes to confirm.

f Press .

Telephone services and external

devices

Telephone services 6

Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.

Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine. If you have Voice Mail on your telephone line, read the following carefully.

Voice Mail 6

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.

Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.

To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:

Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.

Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring on page 47.)

Set your Brother machine’s Receive Mode to “Manual.” Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax-sending tones, you must transfer the call to the Brother machine. (See Using external and extension telephones on page 54.) Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in

Manual Mode, see Choose the correct Receive Mode on page 38.)

Telephone services and external devices

NOTE

Distinctive Ring 6

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring,” but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.

• You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it.

• Please call your telephone company for availability and rates.

What does your telephone company's “Distinctive Ring” do?

Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you

need more than one telephone number, it is cheaper than paying for an extra line.

Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.

Do you have Voice Mail? 6

If you have Voice Mail on the telephone line that you will install your new machine on,

there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the

Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one

has a separate telephone number, neither will interfere with the other's operations.

If you decide to get Distinctive Ring service from the telephone company, you will need to follow the directions in Registering the Distinctive Ring pattern to register the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns in the table are supported by your Brother machine. Register the one your telephone company gives you.

Ring Pattern

Rings

What does Brother's “Distinctive Ring” do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.

1 short-short or

long-long

2 short-long-short

3 short-short-long

4very long

(normal pattern)

Chapter 6

NOTE

Ring Pattern #1 is often called Short-Short and is the most commonly used. If the ring pattern you received is not on this chart, call your telephone company and ask for one that is shown.

e Press a or b to display

Miscellaneous.

f Press Miscellaneous. g Press Distinctive. h Do one of the following:

 The machine will only answer calls to its

registered number.

 The first two rings are silent on the

machine. This is because the machine must “listen” to the ring pattern to compare it to the pattern that was “registered.” Other telephones on the same line will ring.

 If you program the machine correctly, it

will recognize the registered ring pattern of the “fax number” within 2 ring patterns and then answer with fax tones. When the “voice number” is called, the machine will not answer.

Registering the Distinctive Ring pattern

Very Important!

After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The Receive Mode is automatically set to Manual and you cannot change it to another Receive Mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called. When Distinctive Ring is on, the Touchscreen will show D/R as the Receive Mode.

a Press (Settings).

 If you haven’t registered the

Distinctive Ring, press Distinctive, and then press On. Go to step i.

 If you have already registered the

Distinctive Ring, and want to change the pattern, go to step i.

i Press Ring Pattern. j Press the stored ring pattern you want to

use. Press OK. (You will hear each ring pattern as you press its number. Make sure you choose the pattern that the telephone company gave you.)

k Press .

Distinctive Ring is now set to On.

Turning off Distinctive Ring 6

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax. e Press a or b to display

Miscellaneous.

f Press Miscellaneous.

b Press All Settings.

g Press Distinctive.

c Press a or b to display Fax.

h Press Distinctive.

d Press Fax.

i Press Off.

Telephone services and external devices

NOTE

j Press .

If you turn off Distinctive Ring, the machine will stay in Manual mode. You will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 38.)

Voice over Internet Protocol (VoIP) 6

VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.

Your machine may not work with some VoIP systems. If you want to use your machine to send and receive faxes on a VoIP system, make sure that one end of your telephone cord is connected to the jack labeled LINE on your machine. The other end of the telephone cord may be connected to a modem, interface box, phone adapter, splitter, or other such device.

 If you have questions about how to

connect your machine to the VoIP system, call your VoIP provider.

After you have connected your machine to the VoIP system, press Hook on the Touchscreen to verify that the machine has a dial tone. If the machine does not have a dial tone, call your VoIP provider.

If you are having problems sending or receiving faxes over a VoIP system, we recommend changing the machine’s modem speed to the Basic(for VoIP) setting (see Telephone line interference / VoIP on page 132).

Chapter 6

NOTE

IMPORTANT

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings, there are only 8 to 10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

• If You Do Not Subscribe to the

Distinctive Ring Service:

You must plug your TAD into the EXT.

jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration.)

• Before you connect the external TAD, remove the protective cap (2) from the EXT. jack on the machine.

1TAD

2 Protective Cap

• If you do not receive all your faxes, shorten the Ring Delay setting on your external TAD.

• If you subscribe to your telephone

company's Distinctive Ring service:

You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring service. You cannot use the Toll Saver setting.

When the TAD answers a call, the Touchscreen shows Telephone.

DO NOT connect a TAD elsewhere on the same telephone line.

Telephone services and external devices

Connections 6

The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

a Place both hands under the plastic tabs

on both sides of the machine to lift the scanner cover into the open position.

b Plug the telephone line cord from the

telephone wall jack into the jack labeled LINE.

c Remove the protective cap (1) from the

jack labeled EXT., and then plug the telephone line cord from the external TAD into the EXT. jack. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.)

d (MFC-J650DW)

Carefully guide the telephone line cord into the cable channel and out the back of the machine. (MFC-J870DW and MFC-J875DW) Carefully guide the telephone line cord from the LINE jack into the cable channel and out the back of the machine. Remove the protective cap (1) from the right side of the machine, and insert it into (2) so that it is not lost. Carefully guide the telephone line cord from the EXT. jack into the cable channel and out the right side of the machine.

e Lift the scanner cover to release the

lock. Gently push the scanner cover support down and close the scanner cover using both hands.

f Set your external TAD to four rings or

less. (The machine's Ring Delay setting does not apply.)

g Record the outgoing message on your

external TAD.

h Set the TAD to answer calls. i Set the Receive Mode to

External TAD. (See Choose the correct Receive Mode on page 38.)

Chapter 6

NOTE

Recording an outgoing message (OGM) on the external TAD 6

Timing is important in recording this message. The way you record this message will affect both manual and automatic fax reception.

a Record 5 seconds of silence at the

beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing l 51 and Start.”

Multi-line connections (PBX) 6

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator, we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

External and extension

NOTE

telephones

Connecting an external or extension telephone 6

You can connect a separate telephone to your machine as shown in the diagram.

Connect the telephone line cord to the jack labeled EXT inside the machine.

Before you connect the external telephone, remove the protective cap (3) from the EXT. jack.

Telephone services and external devices

(MFC-J650DW)

Carefully guide the telephone line cord and out the back of the machine.

(MFC-J870DW and MFC-J875DW)

We recommend that you guide the telephone line cord from the EXT. jack out the right side of the machine.

Remove the protective cap (1) from the right side of the machine, and insert it into (2) so that it is not lost.

Carefully guide the telephone line cord from the EXT. jack into the cable channel and out the right side of the machine.

1 Extension telephone

2 External telephone

3 Protective Cap

Chapter 6

NOTE

Using external and extension telephones 6

Using extension telephones

If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l 51.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only) on page 41.)

Using an external telephone (connected to the EXT. jack of the machine)

If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.

You can also use the Fax Receive Code l 51.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.

Using a non-Brother cordless external telephone 6

If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the machine answer first, you will have to go to the machine so you can press Pickup to send the call to the cordless handset.

Using remote codes 6

Fax Receive Code 6

If you answer a fax call on an extension telephone, you can tell your machine to receive it by dialing the Fax Receive Code l 51. Wait for the chirping sounds and then replace the handset. (See Easy Receive on page 42.)

If you answer a fax call at the external telephone connected to the EXT. jack of the machine, you can make the machine receive the fax by pressing Fax Start and choosing Receive.

If you answer a call and no one is on the line:

Assume you are receiving a manual fax.

Press l 51 and wait for the chirp or until the Touchscreen shows Receiving, and then hang up.

You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 42.)

Telephone Answer Code 6

If you receive a voice call and the machine is in Fax/Tel mode, it will start to sound the F/T (pseudo/double) ring after the initial ring delay. If you pick up the call on an extension telephone, you can turn the F/T Ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone connected to the EXT. jack of the machine by pressing Pickup.

Changing the remote codes 6

NOTE

Telephone services and external devices

The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.

a Press (Settings).

b Press All Settings. c Press a or b to display Fax. d Press Fax. e Press a or b to display

Setup Receive.

f Press Setup Receive. g Press a or b to display Remote Codes. h Press Remote Codes.

• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code (such as ### and 999).

• Remote Codes might not work with some telephone systems.

i Do one of the following:

 If you want to change the Fax

Receive Code, press Fax Receive Code.

Enter the new code, and then press OK.

 If you want to change the Telephone

Answer Code, press Tel Answer.

Enter the new code, and then press OK.

 If you do not want to change the

Codes, go to step j.

 If you want to turn the Remote Codes

Off (or On), press Remote Codes.

Press Off (or On).

j Press .

Dialing and storing numbers 7

How to dial 7

Manual dialing 7

a Load your document. b (MFC-J650DW)

Press (Fax).

(MFC-J870DW and MFC-J875DW) Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

c Press all of the digits of the fax number.

Dialing from the Address Book 7

a Load your document.

b Press (Fax).

c Press (Address Book).

d Do one of the following:

 Press a or b to display the number

you want to dial.

 Press , and then enter the first

letter of the name and press OK.

Press the name you want to dial.

If the name has two numbers, go to step e.

If the name has one number, go to step f.

e Press the number you want to dial.

d Press Fax Start.

f To send a fax, press Apply. g Press Fax Start.

The machine scans and sends the fax.

Dialing and storing numbers

NOTE

Fax Redial 7

If you are sending a fax automatically and the line is busy, the machine will redial once after five minutes.

Redial only works if you dialed from the machine.

a Load your document. b (MFC-J650DW)

Press (Fax).

(MFC-J870DW and MFC-J875DW) Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, press

(Fax) and

(Sending Faxes).

Storing numbers 7

You can set up your machine to do the following types of easy dialing: Address Book and Groups for broadcasting faxes.

If you lose electrical power, the Address Book numbers that are in the memory will not be lost.

Storing a pause 7

When you are storing Address Book numbers, you can insert one or more

3.5-second pauses by pressing Pause on the Touchscreen.

Storing Address Book numbers 7

You can store up to 100 Addresses with a name, and each name can have two numbers.

c Press Redial. d Press Fax Start.

• In Real Time Transmission the automatic redial feature does not work when you are using the scanner glass.

• If you are sending a fax manually and the line is busy, press Hook before performing step c above.

• Redial will change to Pause when you enter a fax number.

a Press (Fax).

b Press (Address Book).

c Press Edit. d Press a or b to display

Add New Address.

e Press Add New Address. f Press Name. g Enter the name using the keyboard on

the Touchscreen (up to 16 characters). Press OK. (For help entering letters, see Entering Text on page 171.)

h Press Address 1.

Chapter 7

NOTE

i Enter the first fax or telephone number

using the keyboard on the Touchscreen (up to 20 digits). Press OK.

j If you want to store the second fax or

telephone number, press Address 2. Enter the second fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). Press OK.

k Press OK to confirm. l Do one of the following:

 To store another Address Book

number, repeat steps c to k.

 To finish storing numbers, press .

Changing or deleting Address Book names or numbers 7

You can change or delete an Address Book name or number that has already been stored.

a Press (Fax).

e Press a or b to display the number you

want to change.

f Press the number you want to change. g Do one of the following:

 If you want to change the name,

press Name. Enter the new name (up to 16 characters) using the keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 171.) Press OK.

 If you want to change the first fax or

telephone number, press Address 1. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

 If you want to change the second fax

or telephone number, press Address 2. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

b Press (Address Book).

c Press Edit. d Do one of the following:

 Press a or b to display Change.

Press Change to edit the name or numbers of an address. Go to step e.

 Press a or b to display Delete.

Press Delete.

Choose the numbers you want to delete by pressing them to display a red check mark.

Press OK.

Press Yes to confirm. Go to step i.

How to change the stored name or number:

If you want to change a character or a stored number, press d or c to position the cursor to highlight the character or the number you want to change, and then

press . Enter the new character or number.

h Do one of the following:

 Press OK to finish.

To change another Address Book number, repeat steps c to h.

 To make more changes, return

to g.

i Press .

NOTE

Making copies 8

How to copy 8

The following steps show the basic copy operation.

a Do one of the following to load your

document:

 Place the document face down in the

ADF.

(See Using the ADF on page 30.)

 Place the document face down on

the scanner glass.

(See Using the scanner glass on page 31.)

b Press (Copy).

 The Touchscreen shows:

Copy options 8

You can change the following copy settings. Press Copy, and then press Options. Press a or b to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you are finished changing the options, press OK.

(Basic User’s Guide)

For information about changing the following copy settings, see page 60.

 Paper Type

 Paper Size

(Advanced User’s Guide)

For information about changing the following copy settings, see Advanced User’s Guide: Copy options.

 Quality

 Enlarge/Reduce

1 No. of Copies

You can enter the number of copies by pressing - or + on the Touchscreen (as shown above) or by using the dial pad.

c If you want more than one copy, enter

the number (up to 99).

d Press Black Start or Color Start.

Stop copying 8

 Page Layout

 2in1(ID)

 Stack/Sort

 Density

 2-sided Copy

 Ink Save Mode

(MFC-J870DW and MFC-J875DW)

 Thin Paper Copy

(MFC-J870DW and MFC-J875DW)

 Book Copy

(MFC-J870DW and MFC-J875DW)

 Watermark Copy

(MFC-J870DW and MFC-J875DW)

 Remove Background Color

 Set New Default

 Factory Reset

To stop copying, press .

If you want to sort copies, use the ADF.

Chapter 8

Paper Type 8

If you are copying on special paper, set the machine for the type of paper you are using to get the best print quality.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press a or b to display Paper Type. f Press Paper Type. g Press a or b to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want to set.

Paper Size 8

If you are copying on paper other than Letter size, you will need to change the Paper Size setting. You can copy only on Letter, Legal, A4, A5, Executive or Photo (4"  6")/(10  15 cm) paper.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press a or b to display Paper Size. f Press Paper Size. g Press a or b to display Letter, Legal,

A4, A5, EXE or 4"x6", and then press the option you want to set.

h If you do not want to change additional

settings, press OK.

i Press Black Start or Color Start.

h If you do not want to change more

settings, press OK.

i Press Black Start or Color Start.

PhotoCapture Center™: Printing

photos from a memory card or USB Flash drive

PhotoCapture Center™ operations (PHOTO mode)

Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash drive. (See Print Images on page 64.)

You can scan documents and save them directly to a memory card or USB Flash drive. (See How to scan to a memory card or USB Flash drive on page 65.)

If your machine is connected to a computer, you can use your computer to access a memory card or USB Flash drive that is inserted in the front of the machine.

For more information, see Software and Network User’s Guide: Copy Photos from Media to a Computer.

Using a memory card or USB Flash drive 9

Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card, SDHC Memory Card, SDXC Memory Card, MultiMedia Card, MultiMedia Card plus and a USB Flash drive.

The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.

Chapter 9

IMPORTANT

Getting started 9

a Open the media slot cover. b Firmly put a memory card or USB Flash drive into the correct slot.

1 USB Flash drive

The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™ (Adapter required)

Lower slot

SD Memory Card

SDHC Memory Card

SDXC Memory Card

MultiMedia Card

MultiMedia Card plus

miniSD (Adapter required)

miniSDHC (Adapter required)

microSD (Adapter required)

microSDHC (Adapter required)

MultiMedia Card mobile (Adapter required)

PhotoCapture Center™: Printing photos from a memory card or USB Flash drive

IMPORTANT

• DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage to the machine.

• DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.

• DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive. You will lose your data or damage the card.

The machine can only read one memory card or USB Flash drive at a time.

Chapter 9

Print Images 9

View Photos 9

You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed.

a Open the media slot cover. b Put the memory card or USB Flash drive

in the correct slot.

c Press Photo. d Press d or c to display View Photos. e Press View Photos. f Do one of the following:

k Read and confirm the displayed list of

options and do one of the following:

 If you want to change the print

settings, press Print Settings. (See Advanced User’s Guide:

PhotoCapture Center™ print settings.)

 If you do not want to change any

settings, go to step l.

l Press Start to print.

 If you want to choose photos to print

or print more than one for an image, go to step g.

 If you want to print all photos, press

Print All. Press Yes to confirm. Go to step j.

g Press d or c to display the photo you

want to print, and then press it.

h Enter the number of copies you want

either by entering the number of copies or by pressing + or -. Press OK.

i Repeat steps g and h until you have

chosen all the photos you want to print.

j Press OK.

PhotoCapture Center™: Printing photos from a memory card or USB Flash drive

NOTE

IMPORTANT

PhotoCapture Center™ print settings

You can change the print settings for the next printing.

These settings are temporary, and the machine returns to its default settings 1 minute after printing.

You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as the new default.)

How to scan to a

memory card or USB Flash drive

You can scan black & white and color documents to a memory card or USB Flash drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Color and 200 dpi and the default format is PDF. The machine creates file names based on the current date. (See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2013 would be named 07011305.PDF. You can change the color and resolution.

a Load your document.

b Open the media slot cover. c Put the memory card or USB Flash drive

in the correct slot.

d Press Scan to Media.

DO NOT take out the memory card or USB Flash drive while the machine is reading or writing to it to avoid damaging the card, USB Flash drive, or the data stored on them.

e Do one of the following:

 If you want to use the default

settings, go to j.

 If you want to change the default

settings, go to f.

f Press Options.

Chapter 9

NOTE

g Choose the settings for Scan Type,

Resolution, File Type, Scan Size, Scan Long Paper, File Name, Auto Crop Remove Background Color as

needed.

MFC-J870DW and MFC-J875DW only

• If you chose color in the scan type setting, you cannot choose TIFF.

• If you chose black & white in the scan type setting, you cannot choose JPEG.

• Scan Long Paper is available only when using the ADF.

• Remove Background Color removes the base color of documents to make the scanned data more recognizable.

and

h The file name is set automatically.

However, you can create a name of your choice using the keyboard on the Touchscreen. Press File Name, and then enter the file name. You can only change the first 6 digits of the file name. Press OK.

i Press OK.

If you want to save the settings as a shortcut, press Save as Shortcut.

j Press Start.

If you are using the scanner glass, the Touchscreen shows Next page?. Press Yes or No. After you finish scanning, make sure you choose No before removing the memory card or USB Flash drive from the machine.

How to print from a computer 10

Printing a document 10

The machine can receive and print data from your computer. To print from a computer, you must install the printer driver.

For more information, see Software and Network User’s Guide: Print.

a Install the Brother printer driver from the

CD-ROM. (See Quick Setup Guide.)

b From your application, choose the Print

command.

c Choose the name of your machine in the

Print dialog box and click Properties or Preferences, depending on the

application you are using.

d Choose the settings you want to change

in the Properties dialog box. Commonly used settings include:

 Media Type

 Print Quality

 Paper Size

 Orientation

 Color / Grayscale

 Ink Save Mode

 Scaling

 2-sided / Booklet

e Click OK. f Click Print (or OK depending on the

application you are using) to begin printing.

How to scan to a computer 11

Before scanning 11

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)

 Configure the machine with a TCP/IP address if network scanning does not work.

For more information, see Software and Network User’s Guide: Configure Network Scanning

for Windows

How to scan to a computer

NOTE

Scanning a document as a PDF file using ControlCenter4 (Windows

For more information, see Software and Network User’s Guide: Scan Using ControlCenter4

Advanced Mode (Windows

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents on page 30.)

) 11

b (Windows

Open ControlCenter4 by clicking (Start)/All Programs/Brother/MFC-XXXX (where XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

(Windows

Click (Brother Utilities), and then click the drop-down list and select your model name

(if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open.

XP, Windows Vista® and Windows®7)

c If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click

OK.

d Make sure the machine you want to use is selected from the Model drop-down list.

Chapter 11

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type drop-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution drop-down list.

5 You can choose the document size from the Document Size drop-down list.

f Click OK.

How to scan to a computer

g Click File.

h Press Scan.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 11

How to change the machine’s SCAN mode settings for PDF scanning

You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)

a (Windows

Open ControlCenter4 by clicking (Start)/All Programs/Brother/MFC-XXXX (where XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

(Windows

Click (Brother Utilities), and then click the drop-down list and select your model name

(if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model drop-down list. c Click the Device Settings tab. d Click Device Scan Settings.

XP, Windows Vista® and Windows®7)

e Choose the File tab. You can change the default settings.

How to scan to a computer

1 Choose PDF (*.pdf) from the File Type drop-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution drop-down list.

5 You can choose the document size from the Document Size drop-down list.

f Click OK.

Chapter 11

NOTE

How to scan a document as a PDF file using the Touchscreen 11

a Load your document. (See How to load documents on page 30.)

b Press (Scan).

c Press d or c to display to File. d Press to File. e If the machine is connected to a network, press the PC Name.

Do one of the following:

 If you want to use the default settings, go to step j.

 If you want to change the default settings, go to step f.

f Press Options. g Press Set with Touch Panel.

Press On.

h Choose the settings for Scan Type, Resolution, File Type, Scan Size and

Remove Background Color as needed.

i Press OK. j Press Start.

The machine starts the scanning process.

The following scan modes are available.

• to OCR

• to File

• to Image

• to Media

• to E-mail

• WS Scan

Windows® users only. (Windows Vista® SP2 or later, Windows®7 and Windows®8) For more information, see Software and Network User’s Guide: Scan Using Web Services from the Brother Machine

(Windows Vista

(Web Services Scan)

SP2 or greater, Windows® 7 and Windows® 8).

NOTE

How to print and scan with NFC

(Near Field Communication) (MFC-J870DW and MFC-J875DW)

Printing with NFC (Near Field Communication)

If your Android™ device supports the NFC function, you can print data (photos, PDF files, text files, web pages and E-mail messages) from the device by touching it to the NFC logo on the lower left of the front of the machine.

Scanning with NFC

(Near Field Communication)

If your Android™ device supports the NFC function, you can scan photos and documents to the device by touching it to the NFC logo on the lower left of the front of the machine.

You must download and install Brother iPrint&Scan to your Android™ device to use this function.

(For more information, see Mobile Print/Scan Guide for Brother iPrint&Scan: For Android™ Devices.)

You must download and install Brother iPrint&Scan to your Android™ device to use this function.

(For more information, see Mobile Print/Scan Guide for Brother iPrint&Scan: For Android™ Devices.)

NFC (Near Field Communication) allows for simplified transactions, data exchange, and wireless connections between two devices that are in close range of each other.

NOTE

How to print on a Disc

(CD/DVD/BD) (MFC-J870DW and MFC-J875DW)

Overview 13

Your Brother machine can print on printable media, including CD-R/RW, DVD-R/RW and Blu-ray Disc™.

There are three ways to print on printable media:

 Printing by copying

You can copy the image of an existing disc label or a square document, such as a photo, and print the image on a printable disc.

 Printing from media

You can select an image stored in a memory card or USB Flash drive and print the image on a printable disc.

 Printing from a computer

(Windows

You can create a label image using NewSoft CD Labeler and print the image on a printable disc.

For details about how to print on a CD/DVD/BD using printing by copying, printing from media, and printing from a computer, see Print from a computer

(Windows

and Network User’s Guide: Print on a Disc.

/Macintosh)

) on page 76 and see Software

Print from a computer (Windows®) 13

Your Brother machine can print on printable media, including CD-R/RW, DVD-R/RW and Blu-ray Disc™ from a computer using the NewSoft CD Labeler.

This section briefly introduces the steps for Windows

Network User’s Guide: Print a Disc Label from a Computer (Macintosh).

To use NewSoft CD Labeler, you must install the NewSoft CD Labeler application from the CD-ROM supplied with your machine. For more information, see Quick Setup Guide.

. For Macintosh, see Software and

a Start NewSoft CD Labeler in the

following way. (Windows® XP, Windows Vista® and

Windows

Click (Start)/All Programs/

NewSoft CD Labeler/ NewSoft CD Labeler.

(Windows®8)

Click (NewSoft CD Labeler).

b Create a label image using the NewSoft

CD Labeler.

How to print on a Disc (CD/DVD/BD) (MFC-J870DW and MFC-J875DW)

NOTE

For more information about how to create a label image, see the NewSoft CD Labeler user’s guide in the following way.

(Windows Windows

Click (Start)/All Programs/

NewSoft CD Labeler/ NewSoft CD Labeler Help.

(Windows®8) Right-click on the Start screen. Click the All apps icon that appears at the bottom of the screen, and then click NewSoft CD Labeler Help.

XP, Windows Vista® and

c After you have created your disc label,

choose the Print command.

d Choose the name of your machine in the

Print dialog box and click Properties. The printer driver window appears.

For information about loading a printable disc on the tray, see How to load a Disc (CD/DVD/BD) on page 78.

e Choose your settings for the following

options on the Basic tab.

 Media Type: Choose

Printable Disc.

 Print Quality: Choose Normal or

Slow Drying.

 Paper Size: Choose

12 cm Disc (4.7 in).

 Copies: Choose the number of

copies you want.

Change other settings as desired. Click OK.

f Continue your operation according to

the on-screen instructions. For more information, see Software and Network User’s Guide: Print a Disc

Label from a Computer (Windows

Chapter 13

NOTE

How to load a Disc (CD/DVD/BD)

The Disc Tray accommodates 4.7 in. (12 cm) discs only.

If you want to do a test print on paper, DO NOT load a CD/DVD/BD.

a Open the document cover and remove

the Disc Tray.

d Make sure that there is over

4 in. (10 cm) of free space behind the

machine.

1 4 in. (10 cm)

e Firmly place a printable disc on the Disc

Tray.

b Close the document cover. c Push and pull down the Disc Guide to

open it.

• Make sure the disc is placed onto the Disc Tray with the print side face up.

• Make sure there is no dirt on the Disc Tray.

How to print on a Disc (CD/DVD/BD) (MFC-J870DW and MFC-J875DW)

IMPORTANT

f Insert the Disc Tray into the Disc Guide

and line up the triangular marks.

g After the disc has finished printing,

remove the Disc Tray and close the Disc Guide.

h Open the document cover and store the

Disc tray in it.

i Close the document cover.

• If the printing area shifts and the Disc Tray or the transparent area near the center of the disc gets printed on, immediately wipe the ink off of those areas.

• Always close the Disc Guide and store the Disc Tray in the document cover after printing. If you do not, the Disc Tray may become warped or bent and cause a malfunction when used.

CAUTION

IMPORTANT

Routine maintenance A

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.

The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.

Even though the machine tells you to replace an ink cartridge, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.

If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned.

Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third-party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.

a Open the ink cartridge cover (1).

If one or more of the ink cartridges have reached the end of their life, the Touchscreen shows

B&W 1-sided Print Only or Cannot Print.

Routine maintenance

IMPORTANT

b Press the lock release lever as shown to

release the cartridge color indicated on the Touchscreen. Remove the cartridge from the machine.

d Turn the green release lever on the

orange protective packing (1) counterclockwise until it releases the vacuum seal. Then remove the orange protective packing as shown.

c Open the new ink cartridge bag for the

color indicated on the Touchscreen, and then take out the ink cartridge.

DO NOT touch the cartridge in the area indicated (2); this can prevent the machine from detecting the cartridge.

e Each color has its own correct position.

NOTE

IMPORTANT

Insert the ink cartridge in the direction of the arrow on the label.

f Gently push the back of the ink cartridge

marked “PUSH” until it latches, and then close the ink cartridge cover.

• If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one (for example, Did you change

Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press No.

• If the Touchscreen shows

No Ink Cartridge or Cannot Detect after you install the ink

cartridge, check that the ink cartridge is installed correctly. Remove the ink cartridge and reinstall it slowly and firmly until it latches.

• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

g The machine will automatically reset the

ink dot counter.

• DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

• DO NOT shake the ink cartridges. If ink gets on your skin or clothing, immediately wash it off with soap or detergent.

• If you mix the colors by installing an ink cartridge in the wrong position, the Touchscreen shows Wrong Ink Color. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions.

• Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.

Cleaning and checking

NOTE

IMPORTANT

the machine

Cleaning the scanner A

a Unplug the machine from the AC power

outlet.

b Lift the document cover (1). Clean the

scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

Routine maintenance

In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.

When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line.

After the glass strip is cleaned, the vertical line is gone.

Cleaning the print head A

To maintain good print quality, the machine will automatically clean the print head when

c In the ADF unit, clean the white bar (1)

and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.

needed. You can start the cleaning process manually if there is a print quality problem.

Clean the print head if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

a Press .

NOTE

You can also press (Settings) and

Ink.

Checking the print quality A

If faded or streaked colors and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

b Press Cleaning. c Press Black, Color or All.

The machine cleans the print head. When cleaning is finished, the machine will go back to Ready mode.

• If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.)

• You can also clean the print head from your PC.

For more information, see Software and Network User’s Guide: Clean the Print

Head (Windows (Macintosh).

) or Clean the Print Head

a Press .

You can also press (Settings) and

Ink.

b Press Test Print. c Press Print Quality. d Press OK.

The machine begins printing the Print Quality Check Sheet.

e Check the quality of the four color blocks

on the sheet.

f The Touchscreen asks you if the print

quality is OK. Do one of the following:

 If all lines are clear and visible, press

Yes to finish the Print Quality check and go to step j.

 If you can see missing short lines as

shown below, press No.

OK Poor

g The Touchscreen asks you if the print

quality is OK for black and then the three colors. Press Yes or No.

Routine maintenance

IMPORTANT

NOTE

h The Touchscreen asks you if you want

to start cleaning. Press OK. The machine starts cleaning the print head.

i After the cleaning procedure is finished,

press OK. The machine prints the Print Quality Check Sheet again. Return to step e.

j Press .

If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved, call Brother Customer Service. (See Brother numbers on page i.)

Checking the print alignment A

You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded.

a Press .

You can also press (Settings) and

Ink.

b Press Test Print. c Press Alignment. d Press OK.

The machine starts printing the Alignment Check Sheet.

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

When a print head nozzle is clogged the printed sample looks like this.

After the print head nozzle is cleaned, the horizontal lines are gone.

e For the “A” pattern, press a or b to

display the number of the test print that has the least visible vertical stripes (1-9), and then press it. Press OK. Repeat this step for the B, C and D patterns.

f Press .

Setting the date and time

The Touchscreen displays the date and time. If it is not current, re-enter it here.

You can add the date and time to each fax you send by setting your Station ID.

n To enter the time, do one of the

following:

 If you chose 12h Clock in step l,

enter the time (in 12-hour format) using the keyboard on the Touchscreen, and then press AM or PM.

Press OK.

a Press (Settings). b Press All Settings. c Press a or b to display

Initial Setup.

d Press Initial Setup. e Press a or b to display Date & Time. f Press Date & Time. g Press Date. h Enter the last two digits of the year on

the Touchscreen, and then press OK.

i Enter the two digits for the month on the

Touchscreen, and then press OK.

j Enter the two digits for the day on the

Touchscreen, and then press OK.

 If you chose 24h Clock in step l,

enter the time (in 24-hour format) using the keyboard on the Touchscreen.

Press OK.

(For example, enter 19:45 for 7:45 PM.)

o Press .

k Press Clock Type. l Press 12h Clock or 24h Clock. m Press Time.

Brother MFC-J650DW, MFC-J870DW, MFC-J875DW Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Accessories and Supplies

Compilation and Publication Notice

User's Guides and where do I find them?

Table of Contents

General information 1

Symbols and conventions used in the documentation 1

Viewing User’s Guides 1

(Windows®) 1

(Macintosh) 1

How to find Scanning instructions 1

How to find Network setup instructions

How to access Guides for Advanced Features

Accessing Brother Support (Macintosh)

Control panel overview 1

2.7" Touchscreen LCD 1

Basic Operations 1

Changing the keyboard setting 1

Shortcut Settings 1

Adding Copy Shortcuts 1

Adding Fax Shortcuts 1

Adding Scan Shortcuts 1

Adding Web Connect Shortcuts 1

Changing Shortcuts 1

Deleting Shortcuts 1

Recalling Shortcuts 1

Editing Shortcut Names 1

Loading paper 2

Loading paper and other print media

Loading envelopes 2

About envelopes 2

Loading envelopes 2

Loading photo paper 2

Unprintable area 2

Paper settings 2

Paper Type 2

Paper Size 2

Acceptable paper and other print media

Recommended print media 2

Handling and using print media 2

Paper capacity of the output paper tray cover

Choosing the right print media 2

Paper type and size for each operation 2

Paper weight, thickness and capacity 2

Loading documents 3

How to load documents

Using the ADF 3

Document Sizes and Weights 3

How to load documents 3

Using the scanner glass 3

Document Sizes Supported 3

How to load documents 3

Unscannable area 3

Sending a fax 4

How to send a fax 4

Stop faxing 4

Setting scanner glass size for faxing 4

Color fax transmission 4

Canceling a fax in progress 4

How to preview an outgoing fax (MFC-J870DW and MFC-J875DW) 4

Transmission Verification Report 4

Receiving a fax 5

Receive Modes 5

Choose the correct Receive Mode 5

Using Receive Modes 5

Fax Only mode will automatically answer every call as a fax call.

Fax/Tel mode helps you manage incoming calls by recognizing whether they are fax or voice calls and handling them in one of the following ways:

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature.

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in one of the following ways:

Receive Mode settings 5

Ring Delay 5

F/T Ring Time (Fax/Tel mode only) 5