Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed to
be simple to use, with LCD screen prompts to guide you through functions. However,
you can use your FAX/MFC to its fullest potential by taking a few minutes to read this
manual.
Additionally, your FAX/MFC has a Help Key. Press Copy/Help and then press
Start to print a list of basic operational steps and functions.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You will be
able to find information about a specific feature or function by checking the Index at
the back of this manual. Also, throughout this manual, you’ll see special symbols
alerting you to important information, cross-references, and warnings. Illustrations of
some screen displays also help you choose the correct key-presses.
About FAX/MFC
If you’re a first-time FAX/MFC user, fax operation might seem a little mysterious.
You’ll soon get used to the unusual fax tones on your phone line, and be able to send
and receive faxes easily.
INTRODUCTION
1 - 1
Fax Tones and Handshake
When someone is sending a fax, the FAX/MFC sends fax calling tones (CNG tones)—
soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and
press
Start
, and they continue for about 40 seconds after dialing. During that time, the
sending machine must begin the “handshake” with the receiving machine. Each time
you use automatic procedures to send a fax, you are sending CNG tones over the
phone line. You’ll soon learn to listen for these soft beeps each time you answer a
phone on your fax line, so you know if you are receiving a fax message.
The receiving fax responds with fax receiving tones—loud, chirping sounds. A
receiving fax chirps for about 40 seconds over the phone line, and the screen displays
RECEIVE. If your FAX/MFC is set to the FAX ONLY Mode, it will answer every
call automatically with fax receiving tones. Even if the other party hangs up, your
FAX/MFC continues to send the “chirps” for about 40 seconds, and the screen
continues to display “RECEIVE”. To cancel the receiving mode, press
When your FAX/MFC answers in FAX/TEL (F/T) Mode, the FAX/MFC listens for
CNG tones and then responds with receiving tones. This mode is best suited to
conditions where you want to man the FAX/MFC.
The fax “handshake” is the time in which the sending machine’s CNG tones and the
receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the
machines can understand how each is sending and receiving the fax. The handshake
cannot begin until the call is answered, and the CNG tones only last for about 40
seconds after the number is dialed. Therefore, it’s important for the receiving machine
to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax line, your
TAD will determine the number of rings before the call is answered. Pay special
attention to the directions in the Installation chapter for connecting a TAD to your
FAX/MFC.
Stop
.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the FAX/MFC to check the integrity
of a fax transmission while it is in progress. ECM transmissions are possible only
between machines that both have the ECM feature. If they do, you may send and
receive fax messages that are continuously checked for their integrity. ECM by default
is set ON.
Sufficient memory must be available in your FAX/MFC for this feature to work.
1 - 2
INTRODUCTION
FAX-645 Control Panel Overview
1
2
3
4
5
6
1
Liquid Crystal Display
The LCD displays messages to help
you set up and operate your
FAX/MFC.
2
Mute/Search
Lets you put calls on hold. Also,
lets you dial stored phone numbers
by pressing # and a two-digit
number. Also lets you look up
numbers stored in the dialing
memory.
3
Recall
Use this key to gain access to an
outside line and/or to recall the
operator or transfer a call to another
extension when it is connected to
a PABX.
4
Redial/Pause
Redials the last number called. Also
inserts a pause in autodial numbers.
7
5
6
7
8
9
89
Hook
Lets you dial telephone and fax
numbers without lifting the handset.
Dial Pad
Dials phone and fax numbers, and
can be used as a keyboard for
entering information into the
FAX/MFC.
One Touch Dial Keys
These 4 keys give you access to 4
previously stored phone numbers.
Stop
Stops a fax, cancels an operation,
or exits from function menu mode.
Mode
Use to select how FAX/MFC will
handle incoming calls.
INTRODUCTION
1 - 3
10
14
13
12
11
10
Copy/Help
Makes a copy. If no originals are in
the ADF, it prints a quick reference
Help List.
11
Start
Starts an operation, such as sending
a fax.
12
Resolution
Sets the resolution when you send a
fax or make a copy.
13
(Left Arrow)
(Right Arrow)
(Volume)
Moves the LCD cursor to the left
or right. Adjusts speaker and ring
volume.
14
Menu/Set
Lets you access the function menu
and programming mode. Also,
stores a function setting into the
FAX/MFC.
1 - 4
INTRODUCTION
FAX-685MC Control Panel Overview
(MFC-960MC panel keys are same as FAX-685MC)
1
2
3
4
5
677
1
Liquid Crystal Display
The LCD displays messages to help
you set up and operate your
FAX/MFC.
2
Mute/Search
Lets you put calls on hold. Also, lets
you dial stored phone numbers by
pressing # and a two-digit number.
Also lets you look up numbers
stored in the dialing memory.
3
Recall
Use this key to gain access to an
outside line and/or to recall the
operator or transfer a call to another
extension when it is connected to
a PABX.
4
Redial/Pause
Redials the last number called. Also
inserts a pause in autodial numbers.
5
Speaker Phone
Lets you speak to the person at the
other end and dial telephone and fax
numbers without lifting the handset.
8
6
7
8
9
10
9
10
Dial Pad
Dials phone and fax numbers, and
can be used as a keyboard for
entering information into the
FAX/MFC.
RWD ( ) FWD (
Use to repeat or skip to the next
voice message during playback.
One Touch Dial Keys
These 4 keys give you access to 4
previously stored phone numbers.
Stop
Stops a fax, cancels an operation,
or exits from function menu mode.
Mode
Use to select how FAX/MFC will
handle incoming calls.
#
)
INTRODUCTION
1 - 5
19
18
17
16
15
14
11
Copy/Help
Makes a copy. If no originals are in
the ADF, it prints a quick reference
Help List.
12
Start
Starts an operation, such as
sending a fax.
13
Resolution
Sets the resolution when you send
a fax or make a copy.
14
(Left Arrow)
(Right Arrow)
(Volume)
Moves the LCD cursor to the left
or right. Adjusts speaker and ring
volume.
15
Menu/Set
Lets you access the function menu
and programming mode. Also,
stores a function setting into
the FAX/MFC.
11
12
16
Erase
Lets you delete voice messages,
fax messages or all messages.
17
Play/Record
Lets you listen to voice messages
and print fax messages stored in
memory. Also, lets you record
telephone calls.
18
MIC (Microphone)
Picks up your voice when you
speak to another party using
Speaker Phone.
19
MC ON/OFF
Lets you activate Message Centre.
Also, notifies you that you have
voice or fax messages in the
memory.
13
1 - 6
INTRODUCTION
2
2
Location and Connections
Caution
Never install telephone wiring during a lightning storm.
1
We recommend that this product be used with a surge protection device to protect the
2
product against lightning storms.
3
Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
Never touch telephone wires or terminals that are not insulated unless the telephone
4
line has been disconnected at the network interface.
5
Use caution when installing or modifying telephone lines.
6
Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
7
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
8
equipment and should be easily accessible.
Packing List
Check that you have the following items:
Paper
Telephone
Line Cord
Telephone
Handset
Handset
Curled Cord
Output Paper
Support
Cable and
PC/IF Box
(For MFC-960MC Only)
Muiti-Function Link
Owner's Manual
(For MFC-960MC Only)
Keep the packing materials for possible future transport. If you do not pack the
machine properly, such damage will not be covered under warranty.
LOCATION AND CONNECTIONS
Wire Extension
Paper T ray
One Touc h
Name Label
Owner’s
Start Guide
Multi-Function
Link CD-ROM
(For MFC-960MC Only)
Manual
2 - 1
Choosing a Location
Place your FAX/MFC on a flat, stable surface, such as a desk. Select a place that is
free of vibration and shocks. Locate the FAX/MFC near a telephone jack and a
standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near heaters, air
conditioners, water, chemicals or refrigerators. Do not expose the FAX/MFC to direct
sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical
outlets controlled by wall switches or automatic timers. Disruption of power can wipe
out information in the unit’s memory. Do not connect your machine to electrical
outlets on the same circuit as large appliances or other equipment that might disrupt
the power supply. Avoid interference sources, such as speakers or the base units of
cordless phones.
Remove Ribbon Protection Sheet
1
Open the top cover by lifting the gray lever on the right side of the top cover.
Top Cover
2
Remove the ribbon protection sheet.
3
Remove the print cartridge and notice
how the ribbon is wound on the print
cartridge frame.
4
Re-install cartridge.
5
Close the top cover.
2 - 2
LOCATION AND CONNECTIONS
YES!
NO!
Assembly
Attach the paper wire extension
Attach the paper wire extension as shown
in the illustration below.
Attach the paper tray
Attach the paper tray. Make sure the wide
pins on the paper tray are inserted firmly
into the pockets on the top edge of the
machine.
DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.
2 - 4
LOCATION AND CONNECTIONS
Connections
Connecting the Machine
Connect the handset, power cord, and telephone line cord.
PC I/F jack is for Use with the
Brother Multi-Function Link option.
If you have not purchased this
option then ignore this part.
1
Connect the Handset.
Connect the curled handset cord to the bottom of the handset and the back of the
machine.
2
Connect the power cord.
3
Connect the telephone line cord.
Connect one end of the telephone line cord to the jack labeled LINE on the back of
the machine. Connect the other end to a modular wall jack.
WARNING
■ This machine must be grounded using a three-prong plug.
■ Since the machine is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone line by keeping the power
to your machine on when you connect it to a telephone line. When you want to move
your machine, protect yourself by disconnecting the telephone line first, and then the
power cord.
■ Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
LOCATION AND CONNECTIONS
2 - 5
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple to
connect the FAX/MFC to a key system or a PBX (Private Branch Exchange), we
suggest that you contact the company that installed your telephone system and ask
them to connect the FAX/MFC for you. It is advisable to have a separate line for the
FAX/MFC. You can then leave the FAX/MFC in FAX ONLY Mode to receive faxes
any time of day or night.
If the FAX/MFC is to be connected to a multi-line system, ask your installer to connect
the unit to the last line on the system. This prevents the unit from being activated each
time a telephone call is received. (See Fax Detect (set ON by default), page 5-4.)
As with all fax units, this machine must be connected to a two wire system. If your
line has more than two wires, proper connection of the FAX/MFC cannot be made.
If you are installing the FAX/MFC to work with a PBX:
1
It is not guaranteed that the unit will operate correctly under all circumstances with a
PBX. Any cases of difficulty should be reported first to the company that handles your
PBX.
2
If all incoming calls will be answered by a switchboard operator, it is recommended
that the Answer Mode be set to MANUAL. All incoming calls should initially be
regarded as telephone calls.
3
The unit may be used with either pulse or tone dialing telephone service.
2 - 6
LOCATION AND CONNECTIONS
Connecting an External Telephone Answering
Device (TAD)
Connections
1
You may connect an external TAD to your machine, as shown below.
TADTAD
2
Set the number of rings to one or two on your external TAD.
(The FAX/MFC’s Ring Delay setting does not apply.)
3
Record the outgoing message on your external TAD (see below).
4
Set the external TAD to answer calls.
5
Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT.
(Only for FAX-685MC and MFC-960MC)
6
Set the Answer Mode to TAD:ANSWER MACH. (Only for FAX-645)
On the FAX-685MC and MFC-960MC, set the Answer Mode to MC:MSG CTR.
Do not connect a TAD elsewhere on the same phone line––your machine and TAD
will both try to control the line.
LOCATION AND CONNECTIONS
2 - 7
Outgoing Message (OGM) of External TAD
Timing is important in recording this message.
1
Record four seconds of silence at the beginning of your message. (This allows your
machine time to listen for the fax CNG tones of automatic transmissions before they
stop.)
2
Try to record the shortest possible message on your telephone answering device
(ideally less than 10 seconds).
3
End your message by giving your Remote Activation Code for people sending manual
faxes. For example:
“After the beep, leave a message or send a fax manually by pressing
51.”
Please note that some faxes that are sent manually cannot be received automatically
because some FAX/MFCs do not send a fax tone in manual mode. In these cases you
must inform callers that they must enter the remote activation code to send a fax.
Sequence of External TAD Reception
When you leave your machine set in TAD mode, all calls will be answered by the
externally connected telephone answering device, and fax calls will be received
automatically provided they come from a machine which sends standard CalliNG tone
(CNG).
Incoming Call
The call is picked up
by the TAD.
(Recommended short
TAD ring delay such
as 1 or 2 rings.)
Fax reception is
automatically
activated by
fax tone.
The fax message
is received on
paper.
2 - 8
LOCATION AND CONNECTIONS
Auto dial
fax call
The external TAD
outgoing message
begins (recommended
length of 10 seconds
or less).
Voice call
The caller leaves a
voice message on the
external TAD.
The caller must press
Manual
fax call
The caller can also
send a fax message
after the voice message.
Start, or enter your
remote activation
code to activate the
machine and then
press Start.
The fax message is
received on paper.
Connecting an External Telephone
Your machine is equipped with a handset that you can use as a regular phone.
However, you can also connect a separate telephone to your machine, as shown below.
External
Telephone
Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN
USE, and, if the fax handset is lifted, an alarm sounds.
To disconnect the call on the external phone and switch to the fax, press Hook or
Speaker Phone.
Extension
Telephone
LOCATION AND CONNECTIONS
2 - 9
3
3
On-Screen Programming
User-Friendly Programming
We have designed your FAX/MFC with on-screen programming and a Help key.
User-friendly programming helps you take full advantage of all the functions your
FAX/MFC has to offer. (See Using This Manual, page 1-1.)
Since your fax programming is done on the LCD, we created step-by-step on-screen
prompts to help you program your FAX/MFC. All you need to do is follow the
prompts as they guide you through the function menu selections and programming
options and settings.
Function Mode
You can access the function mode by pressing Menu/Set. When you enter the
function mode, your FAX/MFC displays a list of main menu options from which you
can choose. These options appear one after the other on the display. Select a menu
option by pressing Menu/Set when the option appears on the screen. The display will
scroll the options within that menu.
You can “scroll” more quickly through options by pressing . When the screen
displays your selection, press Menu/Set. (Press to scroll backward if you passed
your choice or to save key strokes. Both arrow keys show all options, in the opposite
order.)
Before you press Menu/Set after entering information in a field using the dial pad,
you can correct a mistake. Use to back up and then type over the incorrect
characters.
When you finish a function, the screen displays ACCEPTED.
If you want to exit the Function mode, press Stop.
Alternating Displays
When you see alternating displays, the LCD sometimes alternates between the
currently selected option, and a help message giving brief instructions about how to
proceed. The display you’ll probably see most often is shown below, showing you,
when you place an original in the ADF, that you can dial a number and send a fax, or
you can make a copy.
FAX: NO. & START
COPY: PRESS COPY
3 - 1
ON-SCREEN PROGRAMMING
Menu Selection Table
If you have a basic understanding of how to program your FAX/MFC, you can
perform most of the programming settings without the Owner’s Manual. To help you
understand the function selections, options, and settings that are found in your fax
programs, use the Menu Selection Table below.
1. INITIAL SETUP
FunctionDescriptionFactory SetMore Info
1. TONE/PULSE
2. DATE/TIME
3. STATION ID
4. BEEPER
5. PBX
2. SETUP RECEIVE
FunctionDescriptionFactory SetMore Info
1. RING DELAY
2. F/T RING TIME
3. FAX DETECT
4. REMOTE CODE
5. REDUCTION
Selects the dialling mode.TONE4-1
Enter date and time for LCD
—4-1
display and to print on
transmissions.
Program the name, fax number
—4-2
and telephone number to appear
on each transmitted page.
Adjust the volume level of the
LOW4-4
beeps when you press a key, an
error occurs or a document is
sent or received.
Turn on if PABX (Private
OFF4-4
Automatic Branch Exchange) is
connected to your machine.
Number of rings before the
machine answers in F/T, FAX,
or MC (Message Centre) mode.
RING DELAY:02
TOLL
SAVER:OFF
5-3, 9-6
(FAX-685MC and
MFC-960MC Only)
Sets the time for “F/T pseudo-
305-3
ring” in F/T mode.
Receive fax messages without
ON5-4
pressing the Start key.
Enter code to activate or
deactivate machine from a
ON
( 51, # 51, 81)
5-7
remote location or to transfer
voice call from DECT cordless
phone to the machine.
Reduces size of image.AUTO5-4
ON-SCREEN PROGRAMMING
3 - 2
2. SETUP RECEIVE
6. MEM.RECEIVE
Automatically stores any
ON5-5
incoming faxes in its memory
if it runs out of paper.
7. POLLING RX
You call another FAX/MFC to
—5-12, 5-13
receive a fax from it.
8. PC INTERFACE
(Only for
MFC-960MC or with
Multi-Function Link
for FAX)
Fax Receive Only/PC
Priority/PC Receive Only.
PC PRIORITYSee Multi-
Function
Link
Owner’s
manual
3. SETUP SEND
FunctionDescriptionFactory SetMore Info
1. COVERPG SETUP
Automatically sends a cover
OFF6-4, 6-5
page you program or prints a
sample coverpage.
2. COVERPAGE
NOTE
3. CONTRAST
Program customized message
for fax cover page.
Change lightness or darkness of
—6-6
AUTO6-6
a fax you are sending.
4. RESOLUTION
Allows you to change
STANDARD6-9
resolutions page by page.
5. OVERSEAS MODE
Adjusts for sometimes difficult
OFF6-7
overseas transmissions
6. CALL RESERVE
You can send a fax, then speak
OFF6-7, 6-8
or print a sample call back
message.
7. TIMER
8. POLLED TX
Send documents later.—6-8
Set Polled Transmission for
—6-10
someone to poll your fax
machine to receive a fax.
9. MEMORY TX
You can send faxes from memory
.OFF6-2, 7-6
4. CANCEL JOB
FunctionDescriptionFactory SetMore Info
Cancel a delayed fax or polling
5-13
job.
3 - 3
ON-SCREEN PROGRAMMING
5. INTERRUPT
FunctionDescriptionFactory SetMore Info
Send a fax now, even if you
6-11
have the machine set to send a
fax later, or if you have it set for
Polling.
6. SET QUICK-DIAL
FunctionDescriptionFactory SetMore Info
1. ONE-TOUCH DIAL
Dial numbers stored in memory
—7-1
by pressing only one key.
2. SPEED-DIAL
Dial numbers stored in memory
—7-2
by pressing only four keys.
3. SETUP GROUPS
Set up a Group number for
—7-3
broadcasting.
7. PRINT REPORTS
FunctionDescriptionFactory SetMore Info
1. TRANSMIT REPOR
2. JOURNAL
OFF11-1, 11-2
JOURNAL:
11-1, 11-2
OFF
3. QUICK-DIAL
Print lists and reports of
—11-1
activity. (Details in chapter 11)
4. TEL.INDEX
5. SYSTEM SETUP
6. MEMORY STATUS
—11-1
—11-1
—11-1
8. REMOTE FAX OPT (FAX-645 Only)
FunctionDescriptionFactory SetMore Info
1. FAX FWD
Set your FAX/MFC to forward
OFF8-1
faxes.
2. FAX STORAGE
Store incoming faxes in
OFF 8-1
memory for remote retrieval.
3. REMOTE ACCESS
4. PRINT DOCUMENT
Set code for retrieving faxes.1598-2
Print incoming faxes stored in
—5-8
the memory.
ON-SCREEN PROGRAMMING
3 - 4
8. SETUP MSG CTR (FAX-685MC and MFC-960MC Only)
FunctionDescriptionFactory SetMore Info
1. MESSAGE STORE
2. BACKUP PRINT
Select if memory will store fax,
voice or both.
Automatically prints a copy of
DOC:OFF
VOICE:ON
ON 9-5
9-2
faxes received into memory.
3. OGM
4. ICM MAX. TIME
Select/Record outgoing
message.
Select maximum length of
MSG CTR
5-3, 9-8
OGM
30 seconds9-6
incoming messages.
5. ICM REC. MONITR
Select ON or OFF for voice
ON9-6
messages as they come in.
6. FAX FWD/PAGING
Set FAX/MFC to forward
OFF9-7, 9-8
fax/message—OR—to call
your pager.
7. REMOTE ACCESS
Set code for retrieving
159 9-9
messages.
0. TEL SERVICE
FunctionDescriptionFactory SetMore Info
1. CALLER ID
View and dial back, or print a
—5-9, 5-10
list of the last 30 Caller IDs
stored in memory.
2. DISTINCTIVE
Use with phone company
OFF5-10
distinctive ringing service.
3 - 5
ON-SCREEN PROGRAMMING
4
4
Initial Setup
Getting Started
Setting the Dialling Mode (Tone/Pulse)
Your machine is initially set to TONE. If you are using a PULSE dial line, you can
change the setting to PULSE by following the steps below.
1
Press Menu/Set, 1, 1 The screen prompts you to
select TONE or PULSE.
2
Use or to select the dialling mode.
3
Press Menu/Set when the screen displays the dialling mode you want.
4
Press Stop to exit.
Setting Date and Time
Your FAX/MFC displays the date and time, and prints it on every fax you send.
In the event of a power failure, the FAX/MFC maintains date and time information for
up to 48 hours. All other settings remain unaffected.
1
Press Menu/Set, 1, 2.
2
Enter the last two digits of the year and press
Menu/Set.
3
Enter two digits for the month and press
Menu/Set. (For example, enter 09 for September,
or 10 for October)
4
Enter two digits for the day and press Menu/Set.
(For example, 06)
5
Enter the time in 24-hour format and press Menu/Set. (For example, enter 15:25 for
3:25 PM)
6
Press Stop. The screen now displays the date and time you set, and displays it
whenever the FAX/MFC is in Standby mode.
Display shows DAY/MONTH/YEAR.
DIALLING:TONE
DIALLING:PULSE
ENTER YEAR:XX
ENTER MONTH:XX
ENTER DAY:XX
ENTER TIME:XX:XX
INITIAL SETUP
4 - 1
Setting the Station ID
You can store your name, fax number, and telephone number to be printed on all fax
pages.
It is important that you enter the fax numbers in the internationally standardised
format, i.e. in accordance with the following strict sequence:
- The “+” (plus) character
- Your Country Code (e.g. “61” for Australia)
- Your local area code minus any leading “0” (e.g. “2” not “02” for Sydney)
- A space ( press twice)
- Your number on the local exchange, using spaces to aid readability as appropriate.
As an example, your machine is installed in Australia and your national telephone
number is 02 9887 4344, then you must set the fax number part of your station ID as:
+61 2 9887 4344
1
Press Menu/Set, 1, 3.
2
Enter your fax number (up to 20 digits) and press
Menu/Set.
3
Enter your telephone number (up to 20 digits) and
press Menu/Set. If your telephone number and fax
number are the same, enter the same number again.
The screen displays your entry.
4
Use the dial pad to enter your name (up to 20 characters) and press Menu/Set. (You
can use the chart on next page to help you enter letters.)
5
Press Stop. The screen returns to the date and time.
FAX:
TEL:
NAME:
Details for Entering Text
When you are setting certain functions, such as the Station ID, you may need to enter
text into the FAX/MFC. Most keys on the dial pad have three or four letters printed
above them. The keys for 0, # and don’t have printed letters because they are used
for special characters or operations.
By pressing the appropriate number on the dial pad the correct number of times, you
can access the character you want.
Press Keyone timetwo timesthree timesfour times
2ABC2
3DEF3
4GH I 4
5JKL5
6MNO6
7PQRS
8TUV8
9WXYZ
4 - 2
INITIAL SETUP
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