Brother MFC-9465CDN BASIC USER’S GUIDE [zh]

BASIC USER’S GUIDE
MFC-9465CDN
Version 0
CHN-ENG
To create a better environment
Please cooperate Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposaloffice for recycle. 2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials. 4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet. 5 Some parts in the machine can be used on the same series model machines which produced
by the same factory. Note: If you want to replace the parts, please contact your local Brother repair station.
© 2010 Brother Industries, Ltd.

User's Guides and where do I find it?

Which manual? What's in it? Where is it?
Safety and Legal Please read the Safety Instructions before
you set up your machine.
Quick Setup Guide Read this Guide first. Follow the instructions
for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace consumables. See troubleshooting tips.
Advanced User's Guide
Software User's Guide
Network Glossary This Guide provides basic information about
Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.
Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.
advanced network features of Brother machines along with general networking and common terms.
Printed / In the box
For Chinese: Printed / In the box For Chinese English: PDF file /
Documentation CD-ROM / In the box
For Chinese: Printed / In the box For Chinese English: PDF file /
Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
Network User's Guide
This Guide provides useful information of wired and wireless network settings and security settings using Brother machine. You can also find supported protocol information for your machine and the detailed troubleshooting tips.
PDF file / Documentation CD-ROM / In the box
i

Table of Contents

(BASIC USER’S GUIDE)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
Data LED indications .......................................................................................7
Volume settings .....................................................................................................8
Ring volume.....................................................................................................8
Beeper volume ................................................................................................8
Speaker volume...............................................................................................8
2 Loading paper 9
®
)................................................................3
Loading paper and print media..............................................................................9
Loading paper in the standard paper tray........................................................9
Loading paper in the multi-purpose tray (MP tray) ........................................11
Unscannable area .........................................................................................16
Unprintable area when printing from a computer ..........................................16
Paper settings......................................................................................................17
Paper Type ....................................................................................................17
Paper Size .....................................................................................................17
Tray Use in copy mode..................................................................................18
Tray Use in fax mode ....................................................................................18
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media..............................................................19
Recommended paper and print media ..........................................................19
Type and size of paper ..................................................................................19
Handling and using special paper .................................................................21
3 Loading documents 24
How to load documents .......................................................................................24
Using the automatic document feeder (ADF) ................................................24
Using the scanner glass ................................................................................25
4 Sending a fax 26
How to send a fax................................................................................................26
Faxing Letter size documents from the scanner glass ..................................27
Color fax transmission ...................................................................................27
Cancelling a fax in progress ..........................................................................27
Transmission verification report.....................................................................28
ii
5 Receiving a fax 29
Receive modes....................................................................................................29
Using receive modes ...........................................................................................30
Receive Mode settings ........................................................................................31
Ring Delay.....................................................................................................31
F/T Ring Time (Fax/Tel mode only)...............................................................31
Fax Detect .....................................................................................................32
6 Telephone and external devices 33
Connecting an external TAD................................................................................33
Connections...................................................................................................33
Recording an outgoing message (OGM).......................................................34
Multi-line connections (PABX).......................................................................34
External and extension telephones......................................................................34
Connecting an external or extension telephone ............................................34
Operation from external or extension telephones..........................................35
For Fax/Tel mode only...................................................................................35
Using a non-Brother cordless external handset ............................................35
Using Remote Codes ....................................................................................35
7 Dialling and storing numbers 37
How to dial...........................................................................................................37
Manual dialling...............................................................................................37
One Touch dialling.........................................................................................37
Speed dialling................................................................................................37
Search ...........................................................................................................38
Fax redial.......................................................................................................38
Storing numbers ..................................................................................................39
Storing a pause .............................................................................................39
Storing One Touch Dial numbers ..................................................................39
Storing Speed Dial numbers..........................................................................40
Changing One Touch and Speed Dial numbers............................................40
Deleting One Touch and Speed Dial numbers..............................................41
Tone or Pulse ................................................................................................42
8 Making copies 43
How to copy.........................................................................................................43
Stop copying..................................................................................................43
Copy settings.................................................................................................43
iii
9 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 44
Creating a PRN or PostScript® 3™ file for direct printing....................................44
Printing data directly from the USB Flash memory drive or
digital camera supporting mass storage...........................................................45
10 How to print from a computer 47
Printing a document.............................................................................................47
11 How to scan to a computer 48
Scanning a document..........................................................................................48
Scanning using the scan key...............................................................................48
Scanning using a scanner driver .........................................................................49
A Routine maintenance 50
Replacing the consumable items.........................................................................50
Replacing a Toner cartridge ..........................................................................54
Replacing the drum unit.................................................................................60
Replacing the belt unit ...................................................................................67
Replacing the waste toner box ......................................................................72
Cleaning and Checking the machine...................................................................79
Cleaning the outside of the machine .............................................................79
Cleaning the scanner glass ...........................................................................80
Cleaning the laser scanner windows .............................................................81
Cleaning the corona wires .............................................................................85
Cleaning the drum unit ..................................................................................89
Cleaning the paper pick-up rollers.................................................................95
Calibration .....................................................................................................96
Auto Registration ...........................................................................................97
Manual Registration.......................................................................................97
Frequency (Color Correction) ........................................................................98
B Troubleshooting 99
Error and maintenance messages.......................................................................99
Transferring your faxes or Fax Journal report .............................................106
Document Jams and Paper Jams......................................................................107
Document is jammed in the top of the ADF unit..........................................107
Document is jammed under the document cover ........................................107
Removing small documents jammed in the ADF.........................................108
Document is jammed at the output tray.......................................................108
Paper is jammed in the MP tray ..................................................................109
Paper is jammed in paper tray 1 or tray 2 ...................................................110
Paper is jammed at the back of the machine ..............................................111
Paper is jammed inside the machine...........................................................113
Paper is jammed underneath paper tray 1 ..................................................117
iv
If you are having difficulty with your machine ....................................................118
Setting Dial Tone detection .........................................................................126
Telephone line interference.........................................................................126
Improving the print quality..................................................................................127
Machine Information ..........................................................................................134
Checking the Serial Number........................................................................134
Reset functions............................................................................................134
How to reset the machine............................................................................135
C Menu and features 136
On-screen programming....................................................................................136
How to access the menu mode ...................................................................136
Menu table.........................................................................................................137
Entering text ......................................................................................................155
D Specifications 157
General..............................................................................................................157
Document Size ..................................................................................................159
Print media.........................................................................................................160
Fax.....................................................................................................................162
Copy ..................................................................................................................163
Scanner .............................................................................................................164
Printer ................................................................................................................165
Interfaces...........................................................................................................166
Direct Print feature.............................................................................................167
Computer requirements ....................................................................................168
Consumable items.............................................................................................170
Network (LAN) ...................................................................................................171
E Index 172
v
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.
1 General setup
Memory storage Ecology features LCD Contrast Mode Timer Setting the Fax Logic (sending and receiving sequence) Dial prefix
2 Security features
Secure Function Lock 2.0 Setting Lock Restricting dialling
3 Sending a fax
Additional sending options Additional sending operations Polling overview
4 Receiving a fax
A Routine maintenance
Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine
B Options
Optional paper tray (LT-300CL) Memory board
C Glossary
D Index
Remote Fax Options (black&white only) Additional receiving operations Polling overview
5 Dialling and storing numbers
Additional dialling operations Additional ways to store numbers
6 Printing reports
Fax reports Reports
7 Making copies
Copy settings Duplex (2-sided) copying
vi
1
Note

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on
the machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier New
WARNING
Courier New font identifies the messages shown on the LCD of the machine.
1
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
Accessing the Advanced User’s Guide, Software User’s Guide and Network
1
User’s Guide
This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the
Advanced User's Guide, Software User’s Guide, Network Glossary
and Network User’s Guide that are on the Documentation CD-ROM.
1
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Electrical Hazard icons alert you to a possible electrical shock.

Viewing Documentation 1

a Turn on your computer. Insert the
Documentation CD-ROM into your CD-ROM drive.
(Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then double-click index.html.
1
Chapter 1
Note
Note
c Click your country.
d Point to your language, point to
View Guide, and then click the guide you want to read.
• (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box.
®
• (Windows
users only)1 For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide
Scanning
ControlCenter
Network Scanning
Presto! PageManager User’s Guide
Presto! PageManager must be downloaded and installed before use.
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
How to find Network setup instructions
Your machine can be connected to a wired network. You can find basic setup instructions in the Quick Setup Guide. For more information about network setup please see the Network User's Guide on the Documentation CD-ROM.
2
General information
Accessing Brother
®
Support (Windows
You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website, click Brother
Home Page.
For the latest news and product support
information, click Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable downloads, click
Brother CreativeCenter.
) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto! PageManager.
For the latest news and product support
information, click Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.
1
1
To return to the main page, click Back or
if you have finished, click Exit.
3
Chapter 1
2011/01/01 15:00
Fax Only Dial & Start
34 521
13 12 11 10

Control panel overview

1
1 One Touch keys
These 8 keys give you instant access to 16 previously stored numbers.
Shift
Lets you access One Touch numbers 9 to 16 when held down.
2 FAX keys:
Hook
Press before dialing if you want to make sure a fax machine will answer, and then press Mono or Color Start.
Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings).
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
3 Error LED
Blinks in orange when the LCD displays an error or an important status message.
4 Duplex
You can choose Duplex to copy on both sides of the paper.
Also, this key enables automatic 2-sided (Duplex) fax sending when the machine is in Fax mode.
5LCD
Displays messages to help you set up and use your machine.
4
General information
2011/01/01 15:00
Fax Only Dial & Start
7865
10 9
1
6 Clear
Deletes entered data or lets you cancel the current setting.
Menu
Lets you access the Menu to program your settings in this machine.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.
a or b Press to scroll through the menus and options.
Speed Dial
a
Lets you access speed dial numbers directly.
Search
b
Lets you look up numbers that are stored in memory.
7Dialpad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
The # key temporarily switches the dialling mode from Tone to Pulse during a telephone call.
8 Stop/Exit
Stops an operation or exits from a menu.
9Start:
Color
Lets you start sending faxes or making copies in full color.
Mono
Lets you start sending faxes or making copies in black & white.
10 Mode keys:
FAX
Puts the machine in Fax mode.
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
5
Chapter 1
11 COPY keys:
Options
You can quickly and easily choose temporary settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
Quality
Lets you change the quality for the next copy.
12 Data LED
The LED will flash depending on the machine status.
13 PRINT keys:
Direct
Lets you print data from a USB flash memory drive or a digital camera supporting mass storage directly to the machine.
(See Printing data from a USB Flash memory
drive or digital camera supporting mass storage on page 44.)
Secure
You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software User's Guide.)
When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure. (See Secure Function
Lock 2.0 in Chapter 2 of the Advanced User's Guide.)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).
6
General information

Data LED indications 1

The Data LED (light emitting diode) will flash depending on the machine’s status.
LED Machine Status Description
Green
(blinking)
Green
Ready Mode The machine is ready to print, in sleep mode, there is no print
data, or the power switch is off.
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining in
Print data remains in the machine memory.
Memory
1
7
Chapter 1

Volume settings

Ring volume 1

You can choose a range of ring volume levels, from High to Off.
While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
You can also change the ring volume through the menu:
a Press Menu, 1, 3, 1. b Press a or b to choose Off, Low, Med or
High. Press OK.
1

Speaker volume 1

You can choose a range of speaker volume levels, from High to Off.
a Press Menu, 1, 3, 3. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
c Press Stop/Exit.

Beeper volume 1

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.
a Press Menu, 1, 3, 2. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
8
2
WARNING

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray 2

Printing on plain paper, thin paper or recycled paper from the standard
2
paper tray
2
2
a Pull the paper tray completely out of the
machine.
You can load up to 250 sheets for Tray 1 (Standard paper tray) and 500 sheets for Tray 2 (Optional lower tray). Paper can be loaded up to the maximum paper mark (b b b) on the sliding paper with guide. (For recommended paper to use, see Paper capacity of the paper trays on page 20.)
DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed.
9
Chapter 2
b While pressing the green paper-guide
release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
1
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1). Over filling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
1
c Fan the stack of paper well to avoid
paper jams and misfeeds.
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
f Lift up the support flap (1) to prevent
paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine.
1
10
Loading paper

Loading paper in the multi-purpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays on page 20.)
Printing on plain paper, bond paper, labels or glossy paper from the MP tray
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
2
2
1
11
Chapter 2
Note
2
1
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The top of paper edge is positioned
between the arrows (2).
The side to be printed on must be
face up with the leading edge (top of the paper) in first.
d Lift up the support flap to prevent paper
from sliding off the face down output tray, or remove each page as soon as it comes out of the machine.
When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
12
Loading paper
Printing on envelopes and thick paper from the MP tray
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
a Open the MP tray and lower it gently.
c Lift up the support flap to prevent
2
envelopes and thick sheets of paper from sliding off the face down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine.
2
b Pull out the MP tray support and unfold
the flap (1).
1
13
Chapter 2
1
d Put up to 3 envelopes or up to 25 sheets
2
of thick paper (163 g/m If you add more envelopes or paper it may cause a jam. Make sure:
The top of envelope edge is
positioned between the arrows (1).
The side to be printed on must be
face up.
) in the MP tray.
e Open the back cover (Face up output
tray).
f Pull down the two gray levers, one on
the left-hand side and one on the right­hand side, to the envelope position as shown in the illustration below.
14
g Close the back cover. h Send the print data to the machine.
i When you have finished printing, open
Note
the back cover and reset the two gray levers which were pulled down in step f back to their original positions.
• Remove each printed envelope immediately to prevent a paper jam.
• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (back output tray) to let the printed pages exit to the back output tray.
• To easily remove a small printout from the output tray, lift up the scanner by using both hands as shown in the illustration.
Loading paper
2
• You can still use the machine while the scanner is up. To close the scanner, push it down with both hands.
15
Chapter 2
Note
Note
2
2
1
1

Unscannable area 2

The scannable area depends on the settings in the application you are using. The figures below show unscannable areas.
Usage Document
Size
Top (1)
Bottom (1)
Left (2)
Right (2)
Fax Letter 4 mm 3.95 mm
A4 4 mm 1 mm
Copy Letter 4 mm 3.96 mm
A4 4 mm 2 mm
(For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The area that cannot be printed on will vary by paper size.

Unprintable area when printing from a computer 2

When using the printer driver the printable area is smaller than the paper size. The figures below show unprintable areas.
Portrait Landscape
2
1
2
2
1
2
1
1
Windows® printer driver and Macintosh printer driver
®
BRScript printer driver for Windows
and Macintosh
14.23mm
24.23mm
The area that cannot be printed on may vary depending on the paper size and the printer driver you are using. The unprintable area shown above is for A4 size paper.
16
Loading paper
Note
Note

Paper settings

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 2, 1, 1.
To set the paper type for Tray#1
press Menu, 1, 2, 1, 2.
1
To set the paper type for Tray#2
press Menu, 1, 2, 1, 3 if you installed the optional tray.
1
Tray#2 appears only if the optional tray is installed.
2
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 2, 2, 1.
To set the paper size for Tray#1
press Menu, 1, 2, 2, 2.
To set the paper size for Tray#2
press Menu, 1, 2, 2, 3 if you installed the optional tray.
1
Tray#2 appears only if the optional tray is installed.
2
1
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5, B6, Folio, 16K(195x270mm), 16K(184x260mm), 16K(197x273mm)
or Any. Press OK.
c Press Stop/Exit.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or Glossy Paper. Press OK.
c Press Stop/Exit.
You can choose Glossy Paper for MP Tray.

Paper Size 2

You can use the following sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and the following sizes for printing faxes: A4, Letter, Legal, Folio (8.5 in. × 13 in.), 16K (195 × 270mm), 16K (184 × 260mm) and 16K (197 × 273mm).
•The Any option appears only when you choose the MP tray.
• If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.
A5 L and A6 size are not available for Tray#2.
16K(195x270mm), 16K(184x260mm) and 16K(197x273mm) size are not available for Tray#1 and Tray#2.
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.
17
Chapter 2
Note
Note

Tray Use in copy mode 2

You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only, MP Only
1
or Tray#2 Only
, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
To change the tray setting follow the instructions below:
a Press Menu, 1, 5, 1. b Press a or b to choose Tray#1 Only,
1
Tray#2 Only MP>T1>T2
, MP Only,
1
or T1>T21>MP.
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
c Press Stop/Exit.
• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

Tray Use in fax mode 2

You can change the default tray that the machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
1
or Tray#2 Only paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
When you choose T1>T2 pulls paper from Tray #1 until it is empty, then from Tray #2, and then from the MP tray.
When you choose MP>T1>T2 pulls paper from the MP tray until it is empty, then from Tray #1, and then from Tray #2.
• You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio. When a suitable size is not in any of the trays received faxes will be stored in the machine’s memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages on page 99.)
• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the LCD. Insert paper in the empty tray.
, the machine pulls the
1
>MP, the machine
1
, the machine
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
18
a Press Menu, 1, 5, 2. b Press a or b to choose Tray#1 Only,
1
Tray#2 Only MP>T1>T2
, MP Only,
1
or T1>T21>MP.
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
c Press Stop/Exit.
Loading paper

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer.
a Press Menu, 1, 5, 3. b Press a or b to choose Tray#1 Only,
1
Tray#2 Only MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.

Acceptable paper and other print media

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper, labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.

Recommended paper and print media 2

To get the best print quality, we suggest using the following paper.
2
Paper Type Item
Plain paper
APP Blue Flagship 70 g/m
APP Gold Flagship 80 g/m Advanced Agro Double A
80 g/m
2
2
2

Type and size of paper 2

The machine feeds paper from the installed
2
standard paper tray, multi-purpose tray or optional lower tray.
The name for the paper trays in the printer driver in this Guide are as follows:
Tray and optional unit Name
Standard paper tray Tray 1 Multi-purpose tray MP Tray Optional lower tray Tray 2
2
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is suitable.
19
Chapter 2
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray 1)
Multi-purpose Tray (MP Tray)
Optional lower Tray (Tray 2)
1
A4, Letter, Legal
, B5, Executive, A5, A5 (Long Edge), A6, B6,
2
Folio Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
A4, Letter, Legal, B5, Executive, A5, B6,
2
Folio
Plain paper, Thin paper and Recycled paper
Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper, Envelopes, Labels and Glossy paper.
Plain paper, Thin paper and Recycled paper
up to 250 [80 g/m
50 sheets [80 g/m 3 Envelopes 1 Glossy paper
up to 500 [80 g/m
2
]
2
]
2
]
1
Legal or Folio size paper are not available in some regions.
2
Folio size is 215.9 mm × 330.2 mm.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight
70-90 g/m Thickness 80-110 μm Roughness Higher than 20 sec.
Stiffness
90-150 cm Grain direction Long grain
Volume resistivity
Surface resistivity
Filler
10e
10e
CaCO
Ash content Below 23 wt% Brightness Higher than 80%
2
3
/100
9
-10e11 ohm
9
-10e12 ohm-cm (Neutral)
3
Opacity Higher than 85%
Use paper made for plain paper copying.
Use paper that is 70 to 90 g/m
2
.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.This machine can use recycled paper that meets DIN 19309 specifications.
20
Loading paper
IMPORTANT
1
1

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine’s fusing process 392 degrees Fahrenheit (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid a paper jam.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
2
If you use any of the types of paper listed, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
21
Chapter 2
IMPORTANT
Envelopes 2
Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print­quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
We recommend that you print a test envelope to make sure the print results are what you want.
Types of envelopes to avoid 2
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
• with double flaps
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
22
Labels 2
IMPORTANT
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Loading paper
2
Types of labels to avoid 2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.
23
IMPORTANT
Note

Loading documents 3

3

How to load documents

You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.

Using the automatic document feeder (ADF) 3

The ADF can hold up to 35 pages and feeds each sheet individually. Use standard
2
80 g/m before putting them in the ADF.
Document Sizes Supported 3
Length: 147.3 to 356.0 mm Width: 147.3 to 215.9 mm Weight:
paper and always fan the pages
64 to 90 g/m
2
3
• To scan documents that are not suitable for the ADF, see Using the scanner glass on page 25.
• It is easier to use the ADF if you are loading a multiple page document.
• Make sure documents with correction fluid or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document output support flap (2).
1
2
How to load documents 3
• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper­clipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
b Fan the pages well. c Place your document face up top edge
first, in the ADF until the LCD display message changes and you feel it touch the feed rollers.
d Adjust the paper guides (1) to fit the
width of your document.
1
24
IMPORTANT
• To avoid damaging your machine while
Note
IMPORTANT
using the ADF, DO NOT pull on the document while it is feeding.

• To scan non-standard documents, see Using the scanner glass on page 25.

Loading documents
Using the scanner glass 3
You can use the scanner glass to fax, copy or scan pages of a book one page at a time.
Document Sizes Supported 3
Length: Up to 297.0 mm Width: Up to 215.9 mm Weight: Up to 2.0 kg
How to load documents 3
To use the scanner glass, the ADF must be empty.
3
c Close the document cover.
If the document is a book or is thick do not slam the cover or press on it.
a Lift the document cover. b Using the document guidelines on the
left and top, place the document face down in the upper left corner of the scanner glass.
25
4
Note
Note

Sending a fax 4

How to send a fax 4

The following steps show how to send a fax.
a When you want to send a fax, or change
fax send or receive settings, press the
(FAX) key to illuminate it in blue.
The LCD shows:
2011/01/01 15:00
Fax Only Dial & Start
b Do one of the following to load your
document:
c Set the scanner glass size, fax
resolution or contrast if you want to change them. For more advanced fax sending operations and settings, see Sending a
fax in Chapter 3 of the Advanced User's Guide:
BroadcastDuplex Scan (2-sided fax layout)
Delayed Fax
Batch TX
Real Time TX
Polled TX
Overseas Mode
Fax Resolution
ContrastCoverpg Setup (Coverpage
Setup)
Coverpage Note
d Choose one of the options below:
Place the document face up in the
ADF. (See Using the automatic document feeder (ADF) on page 24.)
Load your document face down on
the scanner glass. (See Using the scanner glass on page 25.)
To send color faxes with multiple pages use the ADF.
If you want to send a single-sided
document, go to Step e.
If you want to send a 2-sided
document, press Duplex.
• You can send 2-sided documents from the ADF.
• When the machine is ready to scan 2-sided documents the LCD shows for
Duplex in the lower right corner.
e Enter the fax number using the dial pad
(up to 20 digits), a One touch key or a Speed Dial and enter three-digit number.
26
Sending a fax
Note
f Press Mono Start or Color Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
If you press Mono Start, the
machine starts scanning the first page.
Do one of the following:
• To send a single page, press 2 to choose No (Send) (or press Mono Start again). The machine starts sending the document.
• To send more than one page, press 1 to choose Yes and place the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat this step for each additional page.)
If you press Color Start, the
machine starts sending the document.

Faxing Letter size documents from the scanner glass 4

When faxing Letter size documents, you will need to set the scan glass size to Letter; otherwise, a portion of your faxes will be missing.
a Make sure you are in Fax mode .
b Press Menu, 1, 8, 1. c Press a or b to choose Letter.
Press OK.
d Press Stop/Exit.

Color fax transmission 4

Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machine's memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).
4
To cancel, press Stop/Exit.

Cancelling a fax in progress 4

Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will show as below:
Clear Fax?
a 1.Yes b 2.No
Select ab or OK
Press 1 to cancel the fax.
27
Chapter 4
Note

Transmission verification report 4

You can use the Transmission Verification Report as proof that you sent a fax. (For details about how to set up the type of report you want, see Transmission Verification
Report in Chapter 6 of the Advanced User's Guide.) This report lists the receiving party’s
name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
There are several settings available for the Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page appears on the report.
c Press Stop/Exit.
• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.)
• If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If transmission is not successful, ERROR will appear next to RESULT.
Off: Prints a report if your fax is
unsuccessful due to a transmission error. Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.
a Press Menu, 2, 4, 1. b Press a or b to choose On, On+Image,
Off or Off+Image. Press OK.
28

Receiving a fax 5

5

Receive modes 5

By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 30.)
LCD Display Factory Default Ring Delay
Fax Only Ring Delay: 2 times
Fax detection: On
Fax/Tel Ring Delay: 2 times
Time: 30 seconds
Manual
External TAD
To set the receive mode follow the instructions below.
5
a Press Menu, 0, 1. b Press a or b to choose the Receive Mode.
Press OK.
c Press Stop/Exit.
The LCD will display the current receive mode.
29
Chapter 5

Using receive modes

Mode Function Help
Fax Only Each call
recognized as fax and send fax signal. However, you can answer the call within the number of rings.
Fax/Tel Automatically
determine whether the incoming call is telephone or fax calls.
Non-Fax call will make a fast double-ring to inform you answer the phone.
Manual Machine doesn’t
recognize each call, only as a common phone call that you need to determine after answering the phone.
External TAD The external
answering machine (TAD) automactically answers every call. Voice messages are stored on the external TAD. Fax messages are printed.
Factory setting of Ring Delay is 2 (0-10 times available, please see Ring Delay on page 31). After ringing 2 times, the fax machine send fax-receiving signals automatically;
Tip: If your machine is connecting an external answering phone device, and often use it to answer incoming calls, you could set the ring time through 4 to 6 times.
Within the recommended ringing times, you can use the external answering phone device to answer and talk.
Factory setting of Ring Delay is 2 (0-10 times available, please see Ring Delay on page 31. Factory setting of F/T ring time (a fast double-ring) is 30 seconds (20, 30, 40, 70 seconds available, please see F/T Ring Time (Fax/Tel mode only) on page 31).
According to incoming call after the fax machine rings 2 times:
1) For the fax call, send fax received signal;
2) For the telephone call, make a fast double-ring, waiting for you answer the phone.
Tip: If your machine is connecting an external answering phone device, you could set the ringing time through 4 to 6 times to answer the call.
Answering the call, or if the caller wants to send you a fax, press Mono Start or Color Start button (under easy mode) to receive faxes.
Tip: If your machine is connecting an external answering phone device, you can use the external answering phone device to answer and talk.
Use this mode if you have connected an external answering machine to your machine. The TAD setting works only with an external answering machine.
Note: Ring Delay and F/T Ring Time do not work in this setting.
5
1
1
1
1
If the caller wants to send a fax during a call or the caller sends you a fax call, please press Mono Start or Color Start button (under easy mode) on the control panel of the machine or press l 51 keys on the external answering phone device (you have to turn on the remote codes first, please see Using Remote Codes on page 35 to give fax receiving
signals.
30
Receiving a fax

Receive Mode settings

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.
If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operation from external or extension telephones on page 35 and Fax Detect on page 32.)
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 1. c Press a or b to choose how many times
the line rings before the machine answers (00–10). Press OK.
5

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.
If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.
Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information see Using Remote Codes on page 35.)
5
a Make sure you are in Fax mode .
d Press Stop/Exit.
b Press Menu, 2, 1, 2. c Press a or b to choose how long the
machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.
d Press Stop/Exit.
31
Chapter 5
Note

Fax Detect 5

If Fax Detect is On: 5
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
If Fax Detect is Off: 5
If you are at the machine and answer a fax call first by lifting the external handset, then press Mono Start or Color Start. (If you set Fax Mode to Advanced Mode, press Mono Start or Color Start and then press 2 to receive a fax.)
If you answered at an extension telephone press l51. (See Operation from external or extension telephones on page 35.)
• If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.
• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.
• We do not recommend having a PC plus fax machine on the same line.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 3. c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
32
6
Note

Telephone and external devices 6

Connecting an external TAD

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.
The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.
If you have problems receiving faxes, reduce the ring delay setting on your external TAD to one or two rings.

Connections 6

6
The external TAD must be connected as shown in the illustration below.
LINE
2
1TAD
2 Protective Cap
EXT.
1
1
6
a Set your external TAD to one or two
rings. (The machine’s Ring Delay setting does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls. d Set the Receive Mode to
External TAD. (See Receive modes on page 29.)
33
Chapter 6
Note
Note

Recording an outgoing message (OGM) 6

a Record 5 seconds of silence at the
beginning of your message. This allows your machine time to listen for fax tones.
b Limit your speaking to 20 seconds. c End your 20-second message by giving
your Remote Activation code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”
• You need to turn the Remote Codes setting to on to use the Fax Activation Code l51. (See Using Remote Codes on page 35.)
• We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it.

External and extension telephones

You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Deactivation Code #51. (See Using Remote Codes on page 35.)

Connecting an external or extension telephone

You can connect a separate telephone directly to your machine as shown in the diagram below.
1
2
LINE
EXT.
6
6

Multi-line connections (PABX)6

Most offices use a central telephone system. Brother recommends that all our Fax/MFC machines are connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.
34
1 Extension telephone
2 External telephone
3Protective Cap
When you are using an external telephone, the LCD shows Telephone.
Telephone and external devices
Note
Note

Operation from external or extension telephones 6

If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 the machine starts to receive the fax.
If you answer a call and no one is on the line:
You should assume that you’re receiving a manual fax.
Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.

Using a non-Brother cordless external handset 6

If your non-Brother cordless telephone is connected to the telephone line cord (see page 34) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.
6
• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another three-digit code using the numbers 0-9, l, #.
6
You can also use the Fax Detect feature to make your tactically take the call. (See Fax Detect on page 32.)

For Fax/Tel mode only 6

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (fast double-ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and then press Hook to answer.
If you are at an extension telephone, you will need to lift the handset during the F/T Ring Time and then press #51 between the fast double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.
• Remote Codes might not work with some telephone systems.
• Not all brands of cordless telephones are compatible for use with your machine.

Using Remote Codes 6

Remote Activation Code 6
If you answer a fax call on an external or extension telephone, you can tell your machine to receive it by pressing the Remote Activation Code l51. Wait for the chirping sounds then replace the handset. (See Fax Detect on page 32.) Your caller will have to press start to send the fax.
If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Mono Start or
Color Start.
35
Chapter 6
Remote Deactivation Code 6
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (fast double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).
If the machine answers a voice call and fast double-rings for you to take over, you can take the call at the external telephone by pressing Hook.
Turning on the Remote Codes 6
You need to turn the Remote Codes setting to on to use the Fax Receive Code and Telephone Answer Code.
a Make sure you are in Fax mode .
b Press Menu 2, 1, 4.
Changing the Remote Codes 6
The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 4. c Press a or b to choose On or Off.
Press OK.
d If you chose On in step c, enter the new
Remote Activation Code. Press OK.
e Enter the new Remote Deactivation
Code. Press OK.
c Press a or b to choose On.
Press OK.
d If you do not want to change the Remote
Activation Code, press OK.
e If you do not want to change the Remote
Deactivation Code, press OK.
f Press Stop/Exit.
f Press Stop/Exit.
36
7
Note

Dialling and storing numbers 7

How to dial 7

You can dial in any of the following ways.

Manual dialling 7

Use the dial pad to enter all the digits of the telephone or fax number.

One Touch dialling 7

Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers on page 39.)

Speed dialling 7

Press a Speed Dial and enter the three digit Speed Dial number. (See Storing Speed Dial numbers on page 40.)
Three-digit number
If the LCD shows Register Now? when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.
7
To dial One Touch numbers 9 to 16, hold down Shift as you press the One Touch key.
37
Chapter 7
Note

Search 7

You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial
numbers on page 39 and Storing Speed Dial numbers on page 40.)
a Press b Search. b Press the dial pad key for the first few
letters of the name. (Use the chart on Entering text on page 155 to help you enter letters.) Press OK.
c Press a or b to scroll until you find the
name you are looking for. Press OK.
d Press Mono Start or Color Start.

Fax redial 7

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
If you are sending a fax manually and the line is busy, press Redial/Pause, wait for the other fax machine to answer, and then press Mono Start or Color Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing
Redial/Pause and Mono Start or Color Start.
Redial/Pause only works if you dialled from
the control panel.
• If you do not enter a letter and press OK in step b, all registered names will appear. Press a or b to scroll until you find the name you are looking for.
• If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.
38
Dialling and storing numbers

Storing numbers

You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.
If you lose electrical power, the quick dial numbers stored in the memory will not be lost
because they are stored permanently. A scan profile is the resolution and other scan
settings that you choose when you store a number.

Storing a pause 7

Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause.
Storing One Touch Dial
7
a Press the One Touch key where you
want to store the number. If a number is not stored there, the LCD shows Register Now?. Press 1 to choose Yes.
b Enter the telephone or fax number (up to
20 characters). Press OK.
c Choose one of the following:
Enter the name using the dial pad up
to 10 characters for Chinese or 20 characters for alphanumeric. Use the chart on Entering text on page 155 to help you enter letters.
Press OK.
Press OK to store the number
without a name.
Do one of the following:
d
Enter the pinyin using the dial pad
(up to 15 characters). Press OK.
Press OK to store the number
without a pinyin.
7
numbers 7
Your machine has 8 One Touch keys where you can store 16 fax or telephone numbers for automatic dialling. To access numbers 9 to 16, hold down Shift as you press the One Touch key.
e If you want to save a fax resolution along
with the number, choose one of the following:
To store the fax resolution, press a or
b to select Std, Fine, S.Fine or Photo.
Press OK.
Press OK if you don't want to change
the default resolution.
39
Chapter 7

Storing Speed Dial numbers 7

You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys (a Speed Dial, the three-digit number and Mono Start or Color Start). The machine can store 300 Speed Dial numbers (001 -
300).
a Press a Speed Dial and enter a three-
digit Speed Dial location number (001-
300). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
b Enter the telephone or fax number (up to
20 characters). Press OK.
c Choose one of the following:
Enter the name using the dial pad up
to 10 characters for Chinese or 20 characters for alphanumeric. Use the chart on Entering text on page 155 to help you enter letters.

Changing One Touch and Speed Dial numbers 7

You can change a One Touch or Speed Dial number that has already been stored. The LCD will show the name or number, and if the number has a scheduled job, such as a delayed fax or a fax forwarding number, it will display a message.
a Do one of the following:
To change a stored One Touch
number, press Menu, 2, 3, 1.
23.Address Book
1.One Touch Dial
One Touch:
Select One Touch
Press the One Touch key number you want to change.
To change a stored Speed Dial
number, press Menu, 2, 3, 2.
23.Address Book
2.Speed Dial
Press OK.
Press OK to store the number
without a name.
d Do one of the following:
Enter the pinyin using the dial pad
(up to 15 characters). Press OK.
Press OK to store the number
without a pinyin.
e If you want to save a fax resolution along
with the number, choose one of the following:
To store the fax resolution, press a or
b to select Std, Fine, S.Fine or
Photo. Press OK.
Press OK if you don't want to change
the default resolution.
Speed Dial? #_
Enter & OK Key
Enter the Speed Dial number you want to change then press OK.
b Do one of the following:
To change the stored data, press 1.
Go to step c.
To exit without making a change,
press Stop/Exit.
23.Address Book #005:MIKE
a 1.Change b 2.Clear
Select ab or OK
40
Dialling and storing numbers
c Edit the number, name and pinyin by the
following the instruction. When you are finished editing, press OK.
To edit the stored name or number,
press d or c to position the cursor under the character you want to change and press Clear. Then enter the correct character.
d If you want to save a fax resolution along
with the number, do one of the following:
To store the fax resolution, press a or
b to select Std, Fine, S.Fine or Photo.
Press OK.
Press OK if you don't want to change
the default resolution.
e Press Stop/Exit.

Deleting One Touch and Speed Dial numbers 7

You can delete a One Touch or Speed Dial number that has already been stored. The LCD will show the name or number, and if the number has a scheduled job, such as a delayed fax or a fax forwarding number, it will display a message.
a Do one of the following:
To delete a stored One Touch
number, press Menu, 2, 3, 1.
23.Address Book
1.One Touch Dial
One Touch:
Select One Touch
Press the One Touch key number you want to change.
7
To delete a stored Speed Dial
number, press Menu, 2, 3, 2.
23.Address Book
2.Speed Dial
Speed Dial? #_
Enter & OK Key
Enter the Speed Dial number you want to change then press OK.
b To delete the stored data, press 2.
23.Address Book
#005:MIKE
a 1.Change b 2.Clear
Select ab or OK
41
Chapter 7
c Do one of the following:
To delete the stored data, press 1.To exit without deleting the stored
data, press 2.
23.Address Book Erase This Data?
a 1.Yes b 2.No
Select ab or OK
d Press Stop/Exit.

Tone or Pulse 7

If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
a Press Hook. b Press # on the machine’s control panel.
Any digits dialled after this will send tone signals. When you hang up, the machine will return to the Pulse dialling service.
42
8
Note
Note
Contrast :- + Quality :Auto Enlg/Red :100% Tray :MP>T1 Pressab or Star
t
01
1

Making copies 8

How to copy 8

The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide.
a When you want to make a copy, press
(COPY) to illuminate it in blue.
Make sure you are in Copy mode.
The LCD shows:
-
c Press Mono Start or Color Start.
If the LCD shows Please Wait and the machine stops copying while you are making multiple copies, please wait for 30 to 40 seconds until the machine finishes the color registration and cleaning process of the belt unit.

Stop copying 8

To stop copying, press Stop/Exit.

Copy settings 8

Press COPY and then press d, c, a or b to scroll through the copy settings. When the setting you want is highlighted, press c and then press OK.
8
1 No. of Copies
You can enter the number of copies you want by using the dial pad.
The default setting is Fax mode. You can change the amount of time that the machine stays in Copy mode after the last copy operation. (See Mode Timer in Chapter 1 of the Advanced User's Guide.)
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic document feeder (ADF) on page 24.)
For details about changing the copy settings, see Copy settings in Chapter 7 of the Advanced User's Guide.
You can change the following copy settings:
Enlg/Red (Enlarge/Reduce)
Quality
Stack/Sort
Contrast
BrightnessColor Adjust (Color Saturation)
Page LayoutTray Select (Tray Selection)
Duplex
Load your document face down on
the scanner glass. (See Using the scanner glass on page 25.)
43
Note
Note
Printing data from a USB Flash
9
memory drive or digital camera supporting mass storage
With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
• Some USB Flash memory drives may not work with the machine.
• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.
Creating a PRN or
®
PostScript direct printing
The screens in this section may vary depending on your application and operating system.
3™ file for
9
1
2
c Choose the folder you want to save the
file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example:
9
C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.
a From the menu bar of an application,
click File, then Print.
b Choose Brother MFC-XXXX Printer (1)
and check the Print to file box (2). Click Print.
44
Printing data from a USB Flash memory drive or digital camera supporting mass storage
Note
Note

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

a Connect your USB Flash memory drive
or digital camera to the USB direct interface (1) on the front of the machine. The Direct key will light up. Press the Direct key. Your machine will enter Direct Print Mode.
1
• If Direct Print has been Enable and Color Print has been Disable in Secure Function Lock and you insert a USB Flash memory drive into the machine and press Direct, the LCD will flash Mono Print Only. You can only print in black & white.
9
• If your ID has been restricted to a page limit in Secure Function Lock and you insert a USB Flash memory drive into the machine and press Direct, the LCD will show Remaining Pages with the number of pages you have left to print.
b Press a or b to choose the folder name
or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print. Press OK.
Direct Print a1./FOLDER1
2.FILE_1.PDF
b3.FILE_2.PDF Select ab or OK
9
1
• Make sure your digital camera is turned on.
• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print. (See Switching Users in chapter 2 of the Advanced User's Guide.)
• Your digital camera must be switched from PictBridge mode to mass storage mode.
• You can only print in black & white. If you want to print an index of the files, choose
Index Print, and then press OK. Press Mono Start or Color Start to print the
data.
• When the machine is in the Deep Sleep mode, the LCD does not show any information even if you connect a USB flash memory drive to the USB direct interface. Press Direct to wake up the machine and light up the Direct key, and then press Direct again to view the Direct Print menu.
45
Chapter 9
Note
IMPORTANT
Note
c Do one of the following:
Press a or b to choose a setting you
need to change and press OK, and then press a or b to choose an option for the setting and press OK.
If you do not need to change the
current default settings, go to step d.
Print File Set aPaper Size
Media Type
bMultiple Page Select ab or OK
• You can choose the following settings:
Paper Size
Media Type
Multiple Page
Orientation
• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.
You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 5 to enter the
USB Direct I/F menu. (See Menu table on page 137.)
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these settings may not appear.
d Press Mono Start or Color Start if you
have finished.
e Press the dial pad key to enter the
number of copies you want. Press OK.
Direct Print
FILE_1.PDF
No. of Copies:
Press Start
f Press Mono Start or Color Start to
print the data.
46

How to print from a computer 10

10

Printing a document 10

The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See
®
Printing for Windows for Macintosh in Software User's Guide for the details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick Setup Guide.)
b From your application, choose the Print
command.
or Printing and Faxing
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Paper Size
Orientation
Copies
Media Type
Print Quality
Color / Mono
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
10
47
11

How to scan to a computer 11

Scanning a document 11

There are several ways to scan documents. You can use the (SCAN) key on the
machine or the scanner drivers on your computer.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a Network, configure it with a TCP/IP address.
Install the scanner drivers on the
Installation CD-ROM. (See the Quick Setup Guide and Scanning in the Software User's Guide.)
Configure the machine with a TCP/IP
address if network scanning does not work. (See Configuring Network
Scanning in the Software User's Guide.)
b Load your document. (See How to load
documents on page 24.)
Use the ADF to scan multiple pages
of documents. It feeds each sheet automatically.
Use the scanner glass to scan a
page of a book or one sheet at a time.
c Do one of the following:

Scanning using the scan key

For more information, see Using the Scan key in the Software User's Guide.
a Press the (SCAN) key.
b Choose the scan mode you want.
Scan to:
File
USB
E-mail
OCR
Image
FTP
Network
1
c (For network users)
Choose the computer you want to send the data to.
d Press Mono Start or Color Start to
begin scanning.
1
(Macintosh users) Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions.
11
To scan using the (SCAN)
key, go to Scanning using the scan key on page 48.
To scan using a scanner driver at
your computer, go to Scanning using a scanner driver on page 49.
48
Scanning using a
How to scan to a computer
scanner driver
For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
11
49
11
Routine maintenance A
A

Replacing the consumable items A

The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
Standard Toner
See Replacing a
Toner cartridge
on page 54.
High Capacity
Toner
See Replacing a
Toner cartridge
on page 54.
Cyan TN-370C
Magenta TN-370M
Yellow TN-370Y
Black TN-370BK
Cyan TN-375C
Magenta TN-375M
Yellow TN-375Y
Black TN-378BK
Drum unit ( DR-370CL)
See Replacing the drum unit
on page 60.
Belt unit ( BU-300CL)
See Replacing the belt unit
on page 67.
Waste toner box
See Replacing the waste
toner box on page 72.
(WT-300CL)
50
Routine maintenance
LCD messages Consumable item
Model name Approximate life How to replace
to replace
Toner Low
Prepare New X Toner Cartridge.
Toner cartridge, Black
TN-370BK (Standard toner cartridge),
TN-378BK (High capacity cartridge)
X = Black, Cyan, Magenta, Yellow
Toner cartridge, Cyan
TN-370C (Standard toner cartridge),
TN-375C (High capacity cartridge)
Toner cartridge, Magenta
TN-370M (Standard toner cartridge),
TN-375M (High capacity cartridge)
Toner cartridge, Yellow
TN-370Y (Standard toner cartridge),
TN-375Y (High capacity cartridge)
WT Box End Soon Waste toner box WT-300CL
<Black>
2,500 pages (Standard toner
cartridge)
12
6,000 pages (High capacity
cartridge)
12
1,500 pages (Standard toner
cartridge)
12
3,500 pages (High capacity
cartridge)
50,000 pages
12
1
See page 54.
See page 72.
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
A
51
You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.
LCD messages Consumable item
Model name Approximate life How to replace
to replace
Replace Toner Toner cartridge,
Black
TN-370BK (Standard toner cartridge),
TN-378BK capacity cartridge)
Toner cartridge, Cyan
TN-370C (Standard toner cartridge),
TN-375C capacity cartridge)
Toner cartridge, Magenta
TN-370M (Standard toner cartridge),
TN-375M capacity cartridge),
Toner cartridge, Yellow
TN-370Y (Standard toner cartridge),
TN-375Y capacity cartridge)
Replace Parts
Drum unit DR-370CL
Drum
Drum Stop Replace Parts
Belt unit BU-300CL
Belt Unit Replace WT Box Waste toner box WT-300CL
Replace Parts
Fuser unit
Fuser Unit
Replace Parts
Laser unit
Laser Unit
Replace Parts
Paper feeding kit 1
PF Kit 1
Replace Parts
Paper feeding kit 2
PF Kit 2
Replace Parts PF Kit MP
Paper feeding kit MP
(High
(High
(High
(High
<Black> 2,500 pages
(Standard toner cartridge)
12
6,000 pages (High capacity
cartridge)
1,500 pages
12
(Standard toner cartridge)
12
3,500 pages (High capacity
cartridge)
12
25,000 pages (1 page per job; Drum life is approximate and may vary by
type of use.)
50,000 pages
50,000 pages 100,000 pages
100,000 pages
100,000 pages
100,000 pages
50,000 pages
1
1
1
1
1
1
1
1
See page 54.
See page 61.
See page 67.
See page 72. Call your Brother
dealer for a replacement fuser unit.
Call your Brother dealer for a replacement laser unit.
Call your Brother dealer for a replacement paper feeding kit 1.
Call your Brother dealer for a replacement paper feeding kit 2.
Call your Brother dealer for a replacement paper feeding kit MP.
1
A4 or Letter size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
52
Routine maintenance
Note
• If you choose not to return your used consumable, please discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.
A
53

Replacing a Toner cartridge A

Note
Model Name: For the model name of toner cartridges, see Replacing the consumable items on page 50.
The Standard toner cartridges can print approximately 2,500 pages (black) or approximately 1,500 pages (cyan, magenta,
1
yellow) print approximately 6,000 pages (black) or approximately 3,500 pages (cyan, magenta,
yellow) depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
The toner cartridges that come supplied with the machine are standard toner cartridges.
1
. The High Yield toner cartridges can
1
. Actual page count will vary
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
Toner Low A
Toner Low
Prepare...
If the LCD shows Toner Low Prepare New X Toner Cartridge., buy a new toner
cartridge and have it ready before you get a Replace Toner message. The LCD shows the toner color that is near the end of its life (Cyan, Magenta, Yellow or Black).
Replace Toner A
When the following message appears on the LCD, you need to replace the toner cartridge:
Replace Toner
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
• To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call your Brother dealer.
• We recommend that you clean the machine when you replace the toner cartridge. See Cleaning and Checking the machine on page 79.
• If you change the print density setting for lighter or darker printing, the amount of toner used will change.
• Wait to unpack the toner cartridge until immediately before you put it into the machine.
Open the Front...
The message in the last line of the LCD indicates which color you need to replace.
The machine will stop printing until you replace the toner cartridge. A new or unused Brother Original toner cartridge will reset the Replace Toner mode.
54
Routine maintenance
Replacing the toner cartridges A
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
55
A
d Hold the handle of the toner cartridge
WARNING
IMPORTANT
Note
and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety and Legal Booklet for how to clean the machine.
Be careful not to inhale toner.
• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
• If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
56
Routine maintenance
Note
e Push to release the latches of the
corona wire cover (1), and then open the cover.
1
f Clean the corona wire inside the drum
unit by gently sliding the green tab from left to right and right to left several times.
1
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
A
57
g Close the corona wire cover.
IMPORTANT
i Unpack the new toner cartridge. Gently
shake it from side to side several times to distribute the toner evenly inside the cartridge.
• Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
h Repeat steps e to g to clean each of
three remaining corona wires.
• Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
58
Routine maintenance
IMPORTANT
j Pull off the protective cover.
Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
k Hold the handle of the toner cartridge
and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
C
M
Y
K
A
C - Cyan M - Magenta Y - Yellow K - Black
59
l Push the drum unit in until it stops.
Note
IMPORTANT

Replacing the drum unit A

Model name: DR-370CL A new drum unit can print approximately
25,000 A4 or Letter size single-sided pages.
For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum or toner unit.
Drum Error A
m Close the front cover of the machine.
After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.
Drum Error
Slide the Green...
The corona wires have become dirty. Clean the corona wires in the drum unit. (See Cleaning the corona wires on page 85.)
If you cleaned the corona wires and Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with a new one.
Replace Drum A
Replace Parts
Drum
The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time.
60
After replacement, reset the drum counter by following the instructions included with the new drum unit.
Routine maintenance
IMPORTANT
Drum Stop A
Drum Stop
We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time.
After replacement, reset the drum counter by following the instructions included with the new drum unit.
Replacing the drum unit A
• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine on page 79.)
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
A
61
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
1
62
IMPORTANT
• We recommend that you place the drum
WARNING
unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance
e Hold the handle of the toner cartridge
and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
• Hold the green handles of the drum unit when you carry it. DO NOT hold the side of the drum unit.
DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety and Legal Booklet for how to clean the machine.
A
Be careful not to inhale toner.
63
IMPORTANT
• Handle the toner cartridge carefully. If
Note
IMPORTANT
toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
f Unpack the new drum unit and remove
the protective cover.
• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
• If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
64
• Unpack the drum unit just before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
Routine maintenance
g Hold the handle of the toner cartridge
and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
h Make sure the green lock lever (1) is in
the release position as shown in the illustration.
1
C
M
Y
K
C - Cyan M - Magenta Y - Yellow K - Black
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
1
2
A
65
j Turn the green lock lever (1) clockwise
1
to the lock position.
k Push the drum unit in until it stops.
Resetting the drum counter A
When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps:
a Press Menu, 8, 4. b Press a or b to choose Drum. Press OK. c Press 1 to reset the drum unit counter. d Press Stop/Exit.
l Close the front cover of the machine.
66
Routine maintenance
IMPORTANT

Replacing the belt unit A

Model name: BU-300CL A new belt unit can print approximately
50,000 A4 or Letter size single-sided pages.
Replace Belt A
When the following message appears on the LCD, you need to replace the belt unit:
Replace Parts
Belt Unit
• DO NOT touch the surface of the belt unit. If you touch it, it could degrade print quality.
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
• Damage caused by incorrect handling of the belt unit may void your warranty.
A
67
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
1
68
IMPORTANT
• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
• Hold the green handles of the drum unit when you carry it. DO NOT hold the side of the drum unit.
e Hold the green handle of the belt unit
with both hands and lift the belt unit up, then pull it out.
A
69
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
g Put the new belt unit back in the
machine. Make sure the belt unit is level and fits firmly into place.
f Unpack the new belt unit.
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Routine maintenance
1
2
h Make sure the green lock lever (1) is in
the release position as shown in the illustration.
1
j Turn the green lock lever (1) clockwise
to the lock position.
1
k Push the drum unit in until it stops.
i Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
A
l Close the front cover of the machine.
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Resetting the belt unit counter A
WARNING
IMPORTANT
Replacing the waste toner
When you replace a belt unit with a new one, you need to reset the belt unit counter by completing the following steps:
a Press Menu, 8, 4. b Press a or b to select Belt Unit.
Press OK.
c Press 1 to reset the belt unit counter. d Press Stop/Exit.
box A
Model name: WT-300CL A new waste toner box can print
approximately 50,000 A4 or Letter size single-sided pages.
WT Box End Soon A
WT Box End Soon
If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
Replace WT Box A
When the following message appears on the LCD, you need to replace the waste toner box:
Replace WT Box
Replace...
DO NOT put the waste toner box into a fire. It could explode.
Be careful not to spill the toner. DO NOT inhale or allow it to get into your eyes.
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DO NOT reuse the waste toner box.
Routine maintenance
a Make sure that the machine is turned
on.
b Press the front cover release button and
then open the front cover.
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
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A
d Turn the green lock lever (1) at the left of
IMPORTANT
1
the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
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• Hold the green handles of the drum unit when you carry it. DO NOT hold the side of the drum unit.
• To avoid print quality problems, DO NOT
IMPORTANT
touch the shaded parts shown in the illustrations.
Routine maintenance
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
e Hold the green handle of the belt unit
with both hands and lift the belt unit up, then pull it out.
A
75
f Remove two pieces of orange packing
Note
CAUTION
Note
material and discard them.
g Hold the green handle of the waste toner
box and remove the waste toner box from the machine.
This step is only necessary when you are replacing the waste toner box for the first time, and are not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment.
Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Discard the used waste toner box according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
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Routine maintenance
h Unpack the new waste toner box and
put the new waste toner box in the machine using the green handle. Make sure the waste toner box is level and fits firmly into place.
i Put the belt unit back into the machine.
Make sure the belt unit is level and fits firmly into place.
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A
j Make sure the green lock lever (1) is in
the release position as shown in the illustration.
l Turn the green lock lever (1) clockwise
to the lock position.
1
k Match the guide ends (2) of the drum
unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
1
1
m Push the drum unit in until it stops.
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2
n Close the front cover of the machine.
Routine maintenance
WARNING
IMPORTANT

Cleaning and Checking the machine

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
Cleaning the outside of the
A
machine A
a Turn off the machine. Unplug the
telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
b Pull the paper tray completely out of the
machine.
Be careful not to inhale toner.
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.
c Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
A
d Remove any paper that is in the paper
tray.
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e Wipe the inside and the outside of the
1
2
3
4
paper tray with a dry, lint-free soft cloth to remove dust.
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.

Cleaning the scanner glass A

a Turn off the machine. Unplug the
telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
Unfold the ADF document support (1)
b
and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water. Close the ADF cover (2) and fold the ADF document support (1).
c Lift the document cover (1).
Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
1
2
3
80
Routine maintenance
Note
d In the ADF unit, clean the white bar (1)
and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
1
2
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

Cleaning the laser scanner windows A

a Turn off the machine. Unplug the
telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
b Press the front cover release button and
then open the front cover.
e Plug the machine’s power cord back into
the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.
A
81
c Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of
the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
1
82
IMPORTANT
• We recommend that you place the drum
1
unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance
e Wipe the four scanner windows (1) with
a dry, lint-free cloth.
• Hold the green handles of the drum unit when you carry it. DO NOT hold the side of the drum unit.
1
f Make sure the green lock lever (1) is in
the release position as shown in the illustration.
A
83
g Match the guide ends (2) of the drum
1
unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
1
2
i Push the drum unit in until it stops.
h Turn the green lock lever (1) clockwise
to the lock position.
j Close the front cover of the machine. k Plug the machine’s power cord back into
the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.
84
Routine maintenance

Cleaning the corona wires A

If you have print quality problems, clean the four corona wires as follows:
a Press the front cover release button and
then open the front cover.
b Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
85
A
c Hold the handle of the toner cartridge
and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
d Push to release the latches of the
corona wire cover (1), and then open the cover.
1
86
Routine maintenance
Note
e Clean the corona wire inside the drum
unit by gently sliding the green tab from left to right and right to left several times.
1
f Close the corona wire cover.
Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
g Repeat steps d to f to clean each of
three remaining corona wires.
A
87
h Hold the handle of the toner cartridge
and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
i Push the drum unit in until it stops.
C
M
Y
K
C - Cyan M - Magenta Y - Yellow K - Black
j Close the front cover of the machine.
88
Routine maintenance

Cleaning the drum unit A

If your printout has colored dots at 3.7 in. (94 mm) intervals, follow the steps below to solve the problem.
a Make sure that the machine is in the
Ready mode. Press Menu, 6, 7, then press Mono Start or Color Start to print the drum dot check sheet.
67.Drum Dot Print
Printing
b Turn off the machine. Unplug the
telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
c Press the front cover release button and
then open the front cover.
89
A
d Hold the green handle of the drum unit.
Pull the drum unit out until it stops.
e Turn the green lock lever (1) at the left of
the machine anticlockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
1
90
IMPORTANT
• We recommend that you place the drum
IMPORTANT
unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Routine maintenance
f Hold the handle of the toner cartridge
and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
• Hold the green handles of the drum unit when you carry it. DO NOT hold the side of the drum unit.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
A
91
g Turn the drum unit over by holding the
green handles. Make sure that the drum unit gears (1) are on the left hand side.
1
i On the problem color drum, use the
numbered markers next to the drum roller to find the mark. For example, a cyan dot in column 2 on the check sheet would mean that there is a mark on the cyan drum in the "2" region.
h Note the following information from the
drum dot check sheet:
Dot color
For example, a mark on the cyan drum would produce a cyan dot on the check sheet.
Dot location
Note which of the printed columns the dot appears in.
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