Brother MFC-9460CDN, MFC-9465CDN Advanced User Guide

ADVANCED USER’S GUIDE
MFC-9460CDN MFC-9465CDN
Not all models are available in all countries.
Version 0
UK/IRE
Which manual? What's in it? Where is it?
Safety and Legal Please read the Safety Instructions
before you set up your machine.
Quick Setup Guide Read this Guide first. Follow the
instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Basic User's Guide Learn the basic Fax, Copy, Scan and
Direct Print operations and how to replace consumables. See troubleshooting tips.
Advanced User's Guide Learn more advanced operations: Fax,
Copy, security features, printing reports and performing routine maintenance.
Software User's Guide Follow these instructions for Printing,
Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.
Network Glossary This Guide provides basic information
about advanced network features of Brother machines along with general networking and common terms.
Printed / In the box
Printed / In the box
Printed / In the box
For HUN/BUL/ROM/POL/SVK/CZE: PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
Network User's Guide This Guide provides useful information of
wired and wireless network settings and security settings using Brother machine. You can also find supported protocol information for your machine and the detailed troubleshooting tips.
i
PDF file / Documentation CD-ROM / In the box

Table of Contents

1 General Setup 1
Memory storage.....................................................................................................1
Automatic daylight savings time ............................................................................1
Ecology features....................................................................................................2
Toner Save ...................................................................................................... 2
Sleep Mode .....................................................................................................2
Deep Sleep mode............................................................................................ 2
LCD Contrast.........................................................................................................3
Mode Timer............................................................................................................3
2 Security features 4
Secure Function Lock 2.0......................................................................................4
Setting the password for the administrator .....................................................5
Changing the password for the administrator..................................................5
Setting up the public user mode ......................................................................5
Setting up restricted users...............................................................................6
Turning Secure Function Lock on/off...............................................................6
Switching Users............................................................................................... 7
Setting Lock........................................................................................................... 8
Setting up the password ..................................................................................8
Changing your Setting Lock password ............................................................9
Turning Setting Lock on/off..............................................................................9
Restricting dialling................................................................................................10
Dial pad restriction.........................................................................................10
One Touch restriction ....................................................................................10
Speed Dial restriction ....................................................................................10
3 Sending a fax 11
Additional sending options...................................................................................11
Changing a 2-sided fax layout .......................................................................11
Sending faxes using multiple settings ...........................................................11
Contrast.........................................................................................................12
Changing Fax Resolution ..............................................................................12
Additional sending operations..............................................................................13
Sending a fax manually ................................................................................. 13
Dual access (black & white only)...................................................................14
Broadcasting (black & white only) .................................................................14
Real Time Transmission................................................................................16
Overseas Mode .............................................................................................16
Delayed Fax (black & white only) ..................................................................17
Delayed batch transmission (black & white only) ..........................................17
Checking and cancelling waiting jobs............................................................18
Electronic cover page (black & white only)....................................................18
Polling overview...................................................................................................21
Polled transmit (black & white only)...............................................................21
ii
4 Receiving a fax 23
Remote Fax Options (black & white only)............................................................23
Out of Paper Reception .................................................................................23
Fax Forwarding..............................................................................................23
Fax Storage ...................................................................................................24
PC-Fax Receive ............................................................................................24
Changing Remote Fax Options .....................................................................25
Remote retrieval ............................................................................................26
Remote fax commands..................................................................................29
Additional receiving operations............................................................................30
Printing a reduced incoming fax ....................................................................30
Duplex (2-sided) printing for Fax mode .........................................................30
Setting the Fax Receive Stamp (black & white only).....................................31
Setting the Print Density ................................................................................31
Printing a fax from the memory .....................................................................31
Polling overview...................................................................................................32
Polling receive ...............................................................................................32
Stop polling....................................................................................................33
5 Dialling and storing numbers 34
Telephone line services .......................................................................................34
BT Call Sign (U.K. only).................................................................................34
Additional dialling operations ...............................................................................34
Combining quick dial numbers ......................................................................34
Additional ways to store numbers........................................................................35
Setting up Groups for Broadcasting ..............................................................35
Changing Group numbers .............................................................................36
Deleting Group numbers ...............................................................................37
6 Printing reports 38
Fax reports...........................................................................................................38
Transmission verification report.....................................................................38
Fax Journal....................................................................................................38
Reports ................................................................................................................39
How to print a report ......................................................................................39
7 Making copies 40
Copy settings .......................................................................................................40
Stop copying..................................................................................................40
Enlarging or reducing the image copied ........................................................40
Improving copy quality...................................................................................41
Using the Options key ...................................................................................42
Sorting copies using the ADF ........................................................................43
Adjusting Contrast, Colour and Brightness....................................................43
Making N in 1 copies (page layout) ...............................................................45
2 in 1 ID Copy................................................................................................46
Tray selection ................................................................................................47
iii
Duplex (2-sided) copying.....................................................................................47
Duplex Copy (long edge flip) .........................................................................47
Advanced Duplex Copy (short edge flip) ....................................................... 49
A Routine maintenance 50
Cleaning and checking the machine....................................................................50
Checking the Page Counters.........................................................................50
Checking the remaining life of parts ..............................................................50
Replacing periodic maintenance parts.................................................................51
Packing and shipping the machine ......................................................................52
BOptions 60
Optional paper tray (LT-300CL)...........................................................................60
Memory board......................................................................................................60
SO-DIMM Types............................................................................................60
Installing extra memory .................................................................................61
C Glossary 63
DIndex 67
iv
v
1
1

General Setup 1

Memory storage 1

Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast, Overseas Mode) will be lost. Also, during a power failure the machine will retain the date and time and programed fax timer jobs (e.g. Delayed Fax) for up to 60 hours. Other fax jobs in the machine memory will not be lost.

Automatic daylight savings time

You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Autumn.
a Press Menu, 0, 2, 2. b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
1
1
Chapter 1
Note

Ecology features 1

Toner Save 1

You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off.
a Press Menu, 1, 4, 1. b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
We do not recommend Toner Save for printing Photo or Greyscale images.

Sleep Mode 1

The Sleep Mode Setting can reduce power consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it were turned off. Receiving data or starting an operation wakes up the machine from Sleep mode to Ready mode.
You can choose how long the machine must be idle before it goes into sleep mode. When the machine receives a fax, computer data or makes a copy, the timer will be reset. The default setting is 3 minutes.
While the machine is in sleep mode the LCD will show Sleep.
a Press Menu, 1, 4, 2. b Enter the length of time the machine is
idle before entering sleep mode. Press OK.
c Press Stop/Exit.

Deep Sleep mode 1

If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will go into Deep Sleep mode automatically and the LCD will show Deep Sleep. Deep Sleep mode reduces more power consumption than Sleep mode. The machine will wake up and start warming up, when the machine receives a fax, computer data or makes a copy or when you press a key on the control panel.
2
General Setup
1

LCD Contrast 1

You can change the contrast to make the LCD look lighter or darker.
a Press Menu, 1, 6. b Press c to make the LCD darker. Or,
press d to make the LCD lighter. Press OK.
c Press Stop/Exit.

Mode Timer 1

The machine has three mode keys on the control panel: FAX, SCAN, and COPY.
You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.
This setting also sets the time the machine will change from individual user to the Public mode when using Secure Function Lock. (See Switching Users on page 7.)
a Press Menu, 1, 1. b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or Off.
Press OK.
c Press Stop/Exit.
3
2
Note

Security features 2

Secure Function Lock 2.0

Secure Function Lock lets you restrict Public access to the following machine functions:
Fax Tx
Fax Rx
Copy
Scan
USB Direct
PC Print
Color Print
This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.
Before using the security features you must first enter an administrator password.
Access to restricted operations can be enabled by creating a restricted user. Restricted users must enter a user password to use the machine.
2
• Secure Function Lock can be set manually at the control panel or by using Web Based Management. We recommend using Web Based Management to configure this feature. For more information, see the Network User's Guide.
• Only administrators can set limitations and make changes for each user.
• When Secure Function Lock is on, you can only use 1.Contrast,
6.Polled TX and 7.Coverpg Setup under 2.Setup Send in the Fax menu.
If Fax Tx is disabled, you cannot use any function in the Fax menu.
• Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled.
Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call your Brother dealer for service.
4
Security features
2

Setting the password for the administrator 2

The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted users on page 6 and Turning Secure Function Lock on/off on page 6.)
a Press Menu, 1, 7, 1. b Enter a four-digit number for the
password using numbers 0-9. Press OK.
c Re-enter the password when the LCD
shows Verify:. Press OK.
d Press Stop/Exit.

Changing the password for the administrator 2

a Press Menu, 1, 7, 1. b Press a or b to choose Set Password.
Press OK.

Setting up the public user mode 2

Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access the features made available through this setting. You can set up one Public user.
a Press Menu, 1, 7, 1. b Press a or b to choose Setup ID.
Press OK.
c Enter the administrator password.
Press OK.
d Press a or b to choose Public.
Press OK.
e Press a or b to choose Enable or
Disable for Fax Tx.
Press OK. After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan,
USB Direct, PC Print and Color Print. When the LCD shows Exit, press OK.
f Press Stop/Exit.
c Enter the registered four-digit password.
Press OK.
d Enter a four-digit number for the new
password. Press OK.
e If the LCD shows Verify: re-enter the
new password. Press OK.
f Press Stop/Exit.
5
Chapter 2
Note

Setting up restricted users 2

You can set up users with restrictions and a password for functions that are available to them. You can set up more advanced restrictions, such as by page count or PC user login name, through Web Based Management. (For more information, see the Network User's Guide.) You can set up to 25 restricted users with restrictions and a password.
a Press Menu, 1, 7, 1. b Press a or b to choose Setup ID.
Press OK.
c Enter the administrator password.
Press OK.
d Press a or b to choose User01.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text in Appendix C of the Basic User's Guide.) Press OK.

Turning Secure Function Lock on/off 2

If you enter the wrong password, the LCD will show Wrong Password. Re-enter the correct password.
Turning Secure Function Lock on
a Press Menu, 1, 7, 1. b Press a or b to choose Lock OffiOn.
Press OK.
c Enter your four-digit administrator
password. Press OK.
Turning Secure Function Lock off
a Press Menu, 1, 7, 1. b Press a or b to choose Lock OniOff.
Press OK.
c Enter your four-digit administrator
password. Press OK.
f Enter a four-digit password for the user.
Press OK.
g Press a or b to choose Enable or
Disable for Fax Tx.
Press OK. After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan,
USB Direct, PC Print and Color Print. When the LCD shows Exit, press OK.
h Repeat steps d to g for entering each
additional user and password.
i Press Stop/Exit.
You cannot use the same name as another user’s name.
6
2

Switching Users 2

Note
Security features
This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on.
Changing to the restricted user Mode
a Hold down Shift as you press Secure. b Press a or b to choose ID.
Press OK.
c Enter your four-digit password.
Press OK.
Changing to the Public Mode
After a restricted user has finished using the machine, it will return to the Public setting within the same time as the Mode Timer setting (Menu, 1, 1). (See Mode Timer on page 3.) You can also exit from the restricted user mode by pressing the current Mode key you are in. Then LCD will ask you Go to Public?.
Press 1 to choose 1.Yes.
• If the current ID is restricted to the function you want to use, Access Denied will appear on the LCD and then the machine will ask your name. If you are allowed to access the function you want to use, press a or b to choose your name and enter your four-digit password.
• If the function you want to use is restricted for all users, Not Available will appear on the LCD and then the machine will go back to the Ready mode. You cannot access to the function you want to use. Contact your administrator to check your Secure Function Lock Settings.
• If your ID has set page limit restrictions and already reached the maximum number of pages, the LCD will show Limit Exceeded when you print data. Contact your administrator to check your Secure Function Lock Settings.
• If your ID has set Colour Print restrictions to Disable, the LCD will show No Permission when you print data. The machine prints the data in black & white only.
7
Chapter 2

Setting Lock 2

Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.
Make a careful note of your password. If you forget it, you will have to reset the passwords stored in the machine. Please call your administrator or your Brother dealer.
While Setting Lock is On, you cannot change the following settings without a password:
Mode Timer
Paper
Volume
Ecology
Tray Use
LCD Contrast
Security
Document Scan
Address Book

Setting up the password 2

a Press Menu, 1, 7, 2. b Enter a four-digit number for the
password using numbers 0-9. Press OK.
c Re-enter your password when the LCD
shows Verify:. Press OK.
d Press Stop/Exit.
Dial Restrict
Printer (Emulation, Duplex, Output Color,
Reset Printer, Frequency)
Network settings (except Status, Mac
Address, Scan to FTP, Scan to Network)
Receive Mode
Date&Time
Station ID
Tone/Pulse (except BEL, NOR, SWE,
DAN, FIN)
Dial Tone
Phone Line Set
Reset
Also, machine settings cannot be changed through the Remote Setup while Setting Lock is On.
8
Security features
2

Changing your Setting Lock password 2

a Press Menu, 1, 7, 2. b Press a or b to choose Set Password.
Press OK.
c Enter your four-digit password.
Press OK.
d Enter a four-digit number for the new
password. Press OK.
e Re-enter your new password when the
LCD shows Verify:. Press OK.
f Press Stop/Exit.

Turning Setting Lock on/off 2

If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.
Turning Setting Lock on
a Press Menu, 1, 7, 2. b Press a or b to choose On.
Press OK.
c Enter your four-digit password.
Press OK.
d Press Stop/Exit.
Turning Setting Lock off
a Press Menu, 1, 7, 2. b Enter your four-digit password.
Press OK twice.
c Press Stop/Exit.
9
Chapter 2
Note

Restricting dialling 2

This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialling by using the dial pad, One Touch and Speed Dial.
If you choose Off, the machine does not restrict the dialling method.
If you choose Enter # twice, the machine will prompt you to re-enter the number, and then if you re-enter the same number correctly, the machine will start dialling. If you re-enter the wrong number, the LCD will show an error message.
If you choose On, the machine will restrict all fax sending and outbound calls for that dialling method.

Dial pad restriction 2

a Press Menu, 2, 6, 1. b Press a or b to choose Off,
Enter # twice or On. Press OK.

One Touch restriction 2

a Press Menu, 2, 6, 2. b Press a or b to choose Off,
Enter # twice or On. Press OK.
c Press Stop/Exit.

Speed Dial restriction 2

a Press Menu, 2, 6, 3. b Press a or b to choose Off,
Enter # twice or On. Press OK.
c Press Stop/Exit.
• The Enter # twice setting will not work if you lift an external handset before entering the number. You will not be asked to re-enter the number.
• The machine cannot restrict dialling from Redial/Pause.
c Press Stop/Exit.
10
• If you chose On or Enter # twice, you cannot use the Broadcasting feature and cannot combine quick dial numbers when dialling.
3
3

Sending a fax 3

Additional sending options

Changing a 2-sided fax layout3

You need to choose the duplex scanning format before you send a 2-sided fax. The format you choose will depend on the layout of your 2-sided document.
a Press Menu, 1, 8, 3. b Do one of the following:
If your document is flipped on the
Long edge, press a or b to choose Long edge.
Press OK.
Long edge
Portrait Landscape
If your document is flipped on the
Short edge, press a or b to choose
3
Short edge
Portrait Landscape
Short edge.
Press OK.
c Press Stop/Exit.

Sending faxes using multiple settings 3

Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings.
a Make sure you are in Fax mode .
After each setting is accepted, the LCD asks if you want to enter more settings.
22.Setup Send Next?
a 1.Yes b 2.No Select ab or OK
b Do one of the following:
To choose more settings, press 1.
The LCD returns to the Setup Send menu so you can choose another setting.
If you have finished choosing
settings, press 2 and go to the next step for sending your fax.
11
Chapter 3
Note

Contrast 3

For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document.
If your document is very light or dark, changing the contrast may improve the quality of the fax.
Use Dark to make the faxed document lighter.
Use Light to make the faxed document darker.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 1. d Press a or b to choose Auto, Light or
Dark. Press OK.
Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution.

Changing Fax Resolution 3

The quality of a fax can be improved by changing the Fax Resolution. Resolution can be changed for the next fax or for all faxes.
To change the Fax Resolution setting for the ne xt fax 3
a Make sure you are in Fax mode . b Load your document. c Press Resolution, then a or b to
choose the resolution. Press OK.
To change the default Fax Resolution setting
a Make sure you are in Fax mode . b Press Menu, 2, 2, 2. c Press a or b to choose the resolution
you want. Press OK.
3
12
3
Note
You can choose four different resolution settings for black & white faxes and two for colour.
Black & white
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine resolution.
Photo Use when the document has
varying shades of grey or is a photograph. This has the slowest transmission time.
Colour
Standard Suitable for most typed
documents.
Fine Use when the document is a
photograph. The transmission time is slower than Standard resolution.
If you choose S.Fine or Photo and then use the Colour Start key to send a fax, the machine will send the fax using the Fine setting.
Sending a fax

Additional sending operations 3

Sending a fax manually 3

Manual transmission 3
Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
a Make sure you are in Fax mode . b Load your document. c Pick up the handset of an external
telephone and listen for a dial tone.
d Dial the fax number you want to call. e When you hear the fax tone, press
Mono Start or Colour Start.
If you are using the scanner glass,
press 1 to send a fax.
f Replace the handset of an external
telephone.
13
Chapter 3
Note

Dual access (black & white only) 3

You can dial a number, and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number.
The number of pages you can scan into the memory will vary depending on the data that is printed on them.
If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel scanning. If you get an Out of Memory message while scanning a subsequent page, you can press Mono Start to send the pages scanned so far, or press Stop/Exit to cancel the operation.

Broadcasting (black & white only) 3

Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast.
You can broadcast to up to 366 different numbers. This will depend on how many groups, access codes or credit card numbers you have stored, and on how many delayed or stored faxes in memory.
Before you begin the broadcast 3
One Touch and Speed Dial numbers must be stored in the machine's memory before they can be used in a broadcast. (See
Storing One Touch Dial numbers and Storing Speed Dial numbers in Chapter 7 of
the Basic User's Guide.)
Group numbers must also be stored in the machine's memory before they can be used in a broadcast. Group numbers include many stored One Touch Dial and Speed Dial numbers for easier dialling. (See Setting up Groups for Broadcasting on page 35.)
14
Sending a fax
3
Note
Note
How to broadcast a fax 3
Use b Search to help you choose numbers easily.
a Make sure you are in Fax mode . b Load your document. c Enter a number.
Press OK. You can use either a One Touch, Speed Dial, a Group number, or a number manually entered using the dial pad. (See How to dial in Chapter 7 of the Basic User's Guide.)
d Repeat step c until you have entered
all the fax numbers you want to broadcast to.
e Press Black Start.
After the broadcast is finished the machine will print a broadcast report to let you know the results.
The scan profile of the One Touch, Speed Dial or Group number you chose first will be applied to the broadcast.
Cancelling a Broadcast in progress 3
While broadcasting you can cancel the fax currently being sent or the whole broadcast job.
a Press Menu, 2, 7.
The LCD will display the Broadcast job number followed by the fax number or name being dialled (for example, #001 0123456789) and the broadcast job number (for example, Broadcast#001).
27.Remaining Jobs
a #001 0123456789 b Broadcast#001
Select ab or OK
b Press a or b to choose one of the
following:
Choose the fax number being
dialled, and press OK.
Choose the broadcast job number,
and press OK.
c Press 1 to cancel the fax number or
Broadcast job number you chose in step b, or press 2 to exit without canceling. If you chose to only cancel the fax currently being sent in step b, the LCD will ask you if you want to cancel the broadcast job. Press 1 to clear the whole broadcast job or 2 to exit.
d Press Stop/Exit.
15
Chapter 3
Note

Real Time Transmission 3

When you are sending a fax, the machine will scan the documents into the memory before sending it. Then, as soon as the telephone line is free, the machine will start dialling and sending.
Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set
Real Time TX to On for all documents or Next Fax:On for the next fax only.
• If the memory is full and you are sending a black and white fax from the ADF, the machine will send the document in real time (even if Real Time TX is set to Off). If the memory is full, faxes from the scanner glass cannot be sent until you clear some of the memory.
• In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.
Sending in real time for all faxes 3
a Make sure you are in Fax mode . b Press Menu, 2, 2, 5. c Press a or b to choose On.
Press OK.
Sending in real time for the next fax only 3
a Make sure you are in Fax mode . b Press Menu, 2, 2, 5. c Press a or b to choose Next Fax:On.
Press OK.
Not sending in real time for the next fax only 3
a Make sure you are in Fax mode . b Press Menu, 2, 2, 5. c Press a or b to choose Next Fax:Off.
Press OK.

Overseas Mode 3

If you are having difficulty sending a fax overseas due to a bad connection, then turning on Overseas Mode may help.
This is a temporary setting, and will only be active for your next fax.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 9. d Press a or b to choose On or Off.
Press OK.
16
Sending a fax
3
Note

Delayed Fax (black & white only) 3

You can store up to 50 faxes in the memory to be sent within a twenty four hour period.
a Make sure you are in Fax mode . b Load your document. c Press Menu, 2, 2, 3. d Enter the time you want the fax to be
sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM)
Press OK.
The number of pages you can scan into the memory depends on the amount of data printed on each page.

Delayed batch transmission (black & white only) 3

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.
All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
a Make sure you are in Fax mode . b Press Menu, 2, 2, 4. c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
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