Please complete the following information for future
reference:
Model Number: MFC-9460CDN and MFC-9465CDN
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Safety and LegalPlease read the Safety Instructions before
you set up your machine.
Quick Setup GuideRead this Guide first. Follow the instructions
for setting up your machine and installing
the drivers and software for the operating
system and connection type you are using.
Basic User's GuideLearn the basic Fax, Copy, Scan and Direct
Print operations and how to replace
consumables. See troubleshooting tips.
Advanced User's
Guide
Software User's
Guide
Network GlossaryThis Guide provides basic information about
Learn more advanced operations: Fax,
Copy, security features, printing reports and
performing routine maintenance.
Follow these instructions for Printing,
Scanning, Network Scanning, Remote
Setup, PC-Fax, and using the Brother
ControlCenter utility.
advanced network features of Brother
machines along with general networking
and common terms.
Printed / In the box
Printed / In the box
Printed / In the box
For
HUN/BUL/ROM/POL/SVK/CZE:
PDF file /
Documentation CD-ROM /
In the box
PDF file / Documentation
CD-ROM / In the box
PDF file / Documentation
CD-ROM / In the box
PDF file / Documentation
CD-ROM / In the box
Network User's
Guide
This Guide provides useful information of
wired and wireless network settings and
security settings using Brother machine.
You can also find supported protocol
information for your machine and the
detailed troubleshooting tips.
PDF file / Documentation
CD-ROM / In the box
i
Table of Contents
(BASIC USER’S GUIDE)
1General information1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1General Setup
Memory storage
Automatic daylight savings time
Ecology features
LCD Contrast
Mode Timer
2Security features
Secure Function Lock 2.0
Setting Lock
Restricting dialling
3Sending a fax
Additional sending options
Additional sending operations
Polling overview
4Receiving a fax
Remote Fax Options (black & white only)
Additional receiving operations
Polling overview
ARoutine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
BOptions
Optional paper tray (LT-300CL)
Memory board
CGlossary
DIndex
5Dialling and storing numbers
Telephone line services
Additional dialling operations
Additional ways to store numbers
6Printing reports
Fax reports
Reports
7Making copies
Copy settings
Duplex (2-sided) copying
vi
1
1
General information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold style identifies keys on the
machine control panel or
computer screen.
ItalicsItalicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Note
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features Fax, Copy,
Printer, Scanner, PC-Fax and Network.
When you are ready to learn detailed
information about these operations, read the
and Network User’s Guide that are on the
Documentation CD-ROM.
Viewing Documentation1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
c Click your country.
1
d Point to your language, point to
View Guide, and then click the guide
you want to read.
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
General information
1
Note
Note
Presto! PageManager User’s Guide
• (Windows® users only) Your web browser
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
• (Windows
®
users only)1 For faster
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
(Macintosh)
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 4 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wired
network. You can find basic setup
instructions in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows
®
)
The complete ScanSoft™
PaperPort™12SE with OCR How-toGuides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
3
Chapter 1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website
(http://www.brother.com/
Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
MFC-9460CDN and MFC-9465CDN have the same keys. The illustration is based on the
MFC-9465CDN.
1 One Touch keys
These 8 keys give you instant access to 16
previously stored numbers.
Shift
Lets you access One Touch numbers 9 to 16
when held down.
2 FAX keys:
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T fast double-ring.
When connected to a PBX, you can use this
key to gain access to an outside line, to recall
an operator, or to transfer a call to another
extension.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
Resolution
Sets the resolution when sending a fax.
3 Error LED
Blinks in orange when the LCD displays an
error or an important status message.
4 Duplex
You can choose Duplex to copy on both sides
of the paper.
(MFC-9465CDN) Also, this key enables
automatic 2-sided (Duplex) fax sending when
the machine is in Fax mode.
5LCD
Displays messages to help you set up and use
your machine.
6
General information
1
56 78
9
10
01/01/2011 15:00
Fax Only
Dial & Start
6 Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in this machine.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
Speed Dial
a
Lets you access speed dial numbers directly.
Search
b
Lets you look up numbers that are stored in
memory.
7Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call.
8 Stop/Exit
Stops an operation or exits from a menu.
9Start:
Colour
Lets you start sending faxes or making copies
in full colour.
Mono
Lets you start sending faxes or making copies
in black & white.
10 Mode keys:
FAX
Puts the machine in Fax mode.
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
7
Chapter 1
11 COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Reduces or enlarges copies.
Quality
Lets you change the quality for the next copy.
12 Data LED
The LED will flash depending on the machine
status.
13 PRINT keys:
Direct
Lets you print data from a USB flash memory
drive or a digital camera supporting mass
storage directly to the machine.
(See Printing data from a USB Flash memory
drive or digital camera supporting mass
storage on page 50.)
Secure
You can print data saved in the memory when
you enter your four-digit password. (For details
about using the Secure key, see the Software User's Guide.)
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure. (See Secure Function
Lock 2.0 in Chapter 2 of the Advanced User's
Guide.)
Job Cancel
Cancels a programmed print job and clears it
from the machine’s memory. To cancel
multiple print jobs, hold down this key until the
LCD shows Job Cancel (All).
8
General information
1
Data LED indications1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LEDMachine StatusDescription
Green
(blinking)
Green
Ready ModeThe machine is ready to print, in sleep mode, there is no print
data, or the power switch is off.
Receiving DataThe machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining in
Print data remains in the machine memory.
Memory
9
Chapter 1
Volume settings1
Ring volume1
You can choose a range of ring volume
levels, from High to Off.
While in Fax mode press or to adjust
the volume level. The LCD will show the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the ring volume through
the menu:
a Press Menu, 1, 3, 1.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Speaker volume1
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 3, 3.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Beeper volume1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press Menu, 1, 3, 2.
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
10
2
2
WARNING
Loading paper2
Loading paper and
print media
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray2
You can load up to 250 sheets for Tray 1 and
500 sheets for Tray 2. Paper can be loaded
up to the maximum paper mark (b b b) on the
sliding paper with guide. (For recommended
paper to use, see Paper capacity of the paper trays on page 23.)
Printing on plain paper, thin paper or
recycled paper from the standard
2
paper tray2
a Pull the paper tray completely out of the
machine.
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed.
11
Chapter 2
1
1
1
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size you are loading in
the tray. Make sure that the guides are
firmly in the slots.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Over filling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
12
f Lift up the support flap (1) to prevent
paper from sliding off the face down
output tray or remove each page as
soon as it comes out of the machine.
Loading paper
2
1
Loading paper in the
multi-purpose tray (MP tray)2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see Paper capacity of the paper trays on page 23.)
Printing on plain paper, bond paper,
labels or glossy paper from the MP
tray
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
2
13
Chapter 2
Note
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The top of paper edge is positioned
between the arrows (2).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
1
d Lift up the support flap to prevent paper
from sliding off the face down output
tray, or remove each page as soon as it
comes out of the machine.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid
a paper jam.
14
2
Loading paper
2
1
Printing on envelopes and thick paper
from the MP tray2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the MP tray and lower it gently.
c Lift up the support flap to prevent
envelopes and thick sheets of paper
from sliding off the face down output
tray. If the support flap is closed you
should remove each envelope as soon
as it comes out of the machine.
b Pull out the MP tray support and unfold
the flap (1).
15
Chapter 2
1
d Put up to 3 envelopes or up to 25 sheets
of thick paper (163 g/m
If you add more envelopes or paper it
may cause a jam. Make sure:
The top of envelope edge is
positioned between the arrows (1).
The side to be printed on must be
face up.
2
) in the MP tray.
e Open the back cover (Face up output
tray).
f Pull down the two grey levers, one on
the left-hand side and one on the righthand side, to the envelope position as
shown in the illustration below.
16
g Close the back cover.
h Send the print data to the machine.
2
i When you have finished printing, open
Note
the back cover and reset the two grey
levers which were pulled down in step f
back to their original positions.
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (back output tray) to
let the printed pages exit to the back
output tray.
• To easily remove a small printout from the
output tray, lift up the scanner by using
both hands as shown in the illustration.
Loading paper
• You can still use the machine while the
scanner is up. To close the scanner, push
it down with both hands.
17
Chapter 2
Note
Note
2
2
1
1
2
2
1
1
Unscannable area2
The scannable area depends on the settings in the application you are using. The figures below
show unscannable areas.
UsageDocument
Size
Top (1)
Bottom (1)
Left (2)
Right (2)
FaxLetter4 mm3.95 mm
A44 mm1 mm
CopyLetter4 mm3.96 mm
A44 mm2 mm
(For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4
size paper. The area that cannot be printed on will vary by paper size.
Unprintable area when printing from a computer2
When using the printer driver the printable area is smaller than the paper size. The figures below
show unprintable areas.
PortraitLandscape
2
1
2
1
Windows® printer driver and Macintosh printer driver
®
BRScript printer driver for Windows
and Macintosh
14.23mm
24.23mm
The area that cannot be printed on may vary depending on the paper size and the printer driver
you are using. The unprintable area shown above is for A4 size paper.
18
Loading paper
2
Note
Note
Paper settings2
Paper Type2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 2, 1, 1.
To set the paper type for Tray#1
press Menu, 1, 2, 1, 2.
To set the paper type for Tray#2
press Menu, 1, 2, 1, 3 if you installed
the optional tray.
1
Tray#2 appears only if the optional tray is
installed.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper
or Glossy Paper.
Press OK.
1
Paper Size2
You can use ten sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5,
A5 L, A6, B5, B6 and Folio and four sizes for
printing faxes: A4, Letter, Legal or Folio
(8.5 in. × 13 in.).
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 2, 2, 1.
To set the paper size for Tray#1
press Menu, 1, 2, 2, 2.
To set the paper size for Tray#2
press Menu, 1, 2, 2, 3 if you installed
the optional tray.
1
Tray#2 appears only if the optional tray is
installed.
• The Any option appears only when you
choose the MP tray.
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A5 L and A6 size are not available for
Tray#2.
19
Chapter 2
Note
Note
Tray Use in copy mode2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a Press Menu, 1, 5, 1.
b Press a or b to choose Tray#1 Only,
Tray#2 Only
MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
Tray Use in fax mode2
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
When you choose T1>T2
1
>MP, the machine
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
When you choose MP>T1>T2
1
, the machine
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the LCD. (For details, see
Error and maintenance messages
on page 109.)
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
a Press Menu, 1, 5, 2.
b Press a or b to choose Tray#1 Only,
Tray#2 Only
MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
20
2
Tray Use in print mode2
You can change the default tray the machine
will use for printing from your computer.
a Press Menu, 1, 5, 3.
Loading paper
b Press a or b to choose Tray#1 Only,
Tray#2 Only
MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
21
Chapter 2
Acceptable paper and
other print media2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, glossy paper,
labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Recommended paper and
print media2
Paper TypeItem
Plain paper
Recycled Paper
LabelsAvery laser label L7163
EnvelopeAntalis River series (DL)
Glossy Paper
Xerox Premier TCF 80 g/m
Xerox Business 80 g/m
Xerox Recycled Supreme
2
80 g/m
International Paper Rey
Color Laser Gloss 140 g/m
A4
2
2
2
Type and size of paper2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The name for the paper trays in the
printer driver in this Guide are as
follows:2
Tray and optional unitName
Standard paper trayTray 1
Multi-purpose trayMP Tray
Optional lower trayTray 2
22
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