Brother MFC-9440CN, MFC-9450CDN User Guide

USER’S GUIDE

MFC-9440CN MFC-9450CDN

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-9440CN and MFC-9450CDN (circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

You can check here for Brother driver updates. To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows

only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Toner Cartridge Standard Black: TN-110BK (Prints approx. 2,500 pages)

Cyan: TN-110C (Prints approx. 1,500 pages) Magenta: TN-110M (Prints approx. 1,500 pages) Yellow: TN-110Y (Prints approx. 1,500 pages)

Toner Cartridge High Yield Black: TN-115BK (Prints approx. 5,000 pages)

Cyan: TN-115C (Prints approx. 4,000 pages) Magenta: TN-115M (Prints approx. 4,000 pages)

Yellow: TN-115Y (Prints approx. 4,000 pages) Drum Unit DR-110CL Belt Unit BU-100CL Waste Toner Box WT-100CL Telephone Line Cord LG3077001 Paper Tray #2 (Option) LT-100CL User’s Guide LS3292001 (English for USA and Canada)

LS3292002 (French for Canada) Quick Setup Guide LS3293001 (English for USA and Canada)

LS3293002 (French for Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® Color Laser One-Year On-Site Limited Warranty

(USA only)

Who is covered:

 This limited warranty (“warranty”) is given

only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to Toner Cartridges, Drum Unit, Belt Unit, and Waste Toner Box.

 Except as otherwise provided herein,

Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

 This warranty applies only to products

purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including but not limited to damage resulting from

use of non Brother Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life;

5 Problems arising from other than defects in

materials or workmanship; and,

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to our Customer Service Hotline at 1-877-BROTHER (1-877-276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877BROTHER (1-877-276-8437) or visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to provide information pertaining to the defect or malfunction of this Product.

-brand parts and

Brother® Color Laser One-Year On-Site Limited Warranty

(USA only)

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother or an Authorized Service Center will provide “On-site Warranty Service” during “Normal Working Hours” and will repair the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. “On-site Warranty Service” shall consist of the remedial service, as necessitated by normal usage, to restore this product to good operating condition at your location and does not guarantee uninterrupted operation of this Product. “Normal Working Hours” shall mean 9:00am to 5:00pm (local time), Monday through Friday, excluding legal and local holidays observed by Brother or the Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty, you will be charged for any service and/or replacement parts/products at Brother’s or the Authorized Service Center’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What you must provide:

Reasonable cooperation with the Brother Representative in troubleshooting as they diagnose the problem, provide access to this Product at reasonable times and provide adequate working space including heat, light, ventilation, electric current and outlets for the use of the Brother representative.

if you first reported the problem

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

 This Limited Warranty is the only warranty

that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

 This warranty gives you certain rights and

you may also have other rights that may vary from state to state.

 This Limited Warranty (and Brother’s

obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

BROTHER LASER PRINTER / MULTIFUNCTION CENTER® /

FAX ON-SITE WARRANTY

(Canada only)

For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include cleaning, consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation or any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country. The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the laser printer/MFC/Fax in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. The Laser Printer/MFC/Fax machine will be serviced on-site. Canadian Proof of Purchase in the form of a Sales Receipt must be provided if requested by the service personnel. In the event that geographical location does not permit us to provide on-site service to you, Brother reserves the right to exchange your machine with an equivalent or better one through a courier service.

When shipping or transporting your Laser Printer/MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures. Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser Printer/MFC/Fax machine and will void the Warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the Laser Printer/MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this Laser Printer/MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-Brother. Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.

Section I General

1 General information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation .................................... 2

Accessing the User’s Guides.................................................................................2

Viewing documentation ...................................................................................3

Accessing Brother support (for Windows

Control panel overview ..........................................................................................6

Data LED indications .......................................................................................8

2 Loading paper and documents 9

Loading paper and envelopes ...............................................................................9

Loading plain paper in the paper tray ..............................................................9

Loading envelopes, labels or other media in the multi-purpose tray

(MP tray)....................................................................................................11

Acceptable paper and other media......................................................................12

Recommended paper ....................................................................................12

Type and size of paper..................................................................................12

Handling and using special paper .................................................................14

Loading documents .............................................................................................18

Using the ADF (automatic document feeder) ................................................18

Using the scanner glass ................................................................................19

Unprintable area..................................................................................................20

Unprintable area for copies ...........................................................................20

Unprintable area when printing from a computer ..........................................20

) ...........................................................5

3 General setup 21

Mode timer...........................................................................................................21

Paper settings......................................................................................................21

Paper type .....................................................................................................21

Paper size......................................................................................................22

Tray use in copy mode ..................................................................................22

Tray use in fax mode.....................................................................................23

Tray use in print mode...................................................................................23

Volume settings...................................................................................................24

Ring volume...................................................................................................24

Beeper volume ..............................................................................................24

Speaker volume.............................................................................................24

Automatic daylight savings time ..........................................................................25

Ecology features..................................................................................................25

Toner save.....................................................................................................25

Sleep time......................................................................................................25

LCD contrast........................................................................................................25

Dial Prefix ............................................................................................................26

vii

4 Security features 27

Security................................................................................................................27

Setting lock ....................................................................................................27

Memory security ............................................................................................28

Section II Fax

5 Sending a fax 32

How to fax............................................................................................................32

Entering fax mode .........................................................................................32

Sending a fax from the ADF ..........................................................................32

Sending a fax from the scanner glass ...........................................................32

Canceling a fax in progress...........................................................................33

Broadcasting (black & white only)........................................................................33

Canceling a broadcast in progress................................................................34

Additional sending operations..............................................................................34

Sending faxes using multiple settings ...........................................................34

Electronic cover page (black & white only)....................................................35

Contrast.........................................................................................................36

Changing fax resolution.................................................................................37

Dual access (black & white only)...................................................................37

Real time transmission ..................................................................................38

Overseas mode .............................................................................................38

Delayed fax (black & white only) ...................................................................38

Delayed batch transmission (black & white only) ..........................................39

Checking and canceling waiting jobs.............................................................39

Sending a fax manually .................................................................................39

Out of memory message ...............................................................................40

6 Receiving a fax 41

Choose the correct Receive Mode ......................................................................41

Using receive modes...........................................................................................42

Fax Only ........................................................................................................42

Fax/Tel...........................................................................................................42

Manual...........................................................................................................42

External TAD .................................................................................................42

Receive mode settings ........................................................................................43

Ring delay......................................................................................................43

F/T ring time ..................................................................................................43

Easy receive ..................................................................................................44

Setting the print density .................................................................................44

Additional receiving operations............................................................................44

Printing a reduced incoming fax ....................................................................44

Setting the fax receive stamp (black & white only) ........................................44

Receiving a fax at the end of a conversation.................................................45

Printing a fax from the memory .....................................................................45

viii

7 Telephone services and external devices 46

Telephone line services.......................................................................................46

Voice Mail......................................................................................................46

Distinctive Ring..............................................................................................47

Connecting an external TAD (telephone answering device)................................49

Connections...................................................................................................49

Recording an outgoing message (OGM).......................................................50

Special line considerations............................................................................50

Multi-line connections (PBX) .........................................................................51

External and extension telephones......................................................................52

Operation from extension telephones............................................................52

For Fax/Tel mode only...................................................................................52

Connecting an external or extension telephone ............................................52

Using a non-Brother cordless external handset ............................................52

Using remote codes.......................................................................................53

8 Dialing and storing numbers 54

How to dial...........................................................................................................54

Manual dialing ...............................................................................................54

One-touch dialing ..........................................................................................54

Speed-dialing................................................................................................. 54

Search ...........................................................................................................55

Fax redial.......................................................................................................56

Storing numbers ..................................................................................................56

Storing a pause .............................................................................................56

Storing one-touch dial numbers.....................................................................56

Storing speed-dial numbers...........................................................................57

Changing one-touch and speed-dial numbers...............................................57

Setting up groups for broadcasting................................................................58

Dialing access codes and credit card numbers .............................................59

Pause ............................................................................................................59

Tone or pulse (Canada only) .........................................................................59

9 Remote fax options (black & white only) 60

Fax forwarding.....................................................................................................60

Paging .................................................................................................................61

Fax storage..........................................................................................................61

PC fax receive .....................................................................................................62

Changing remote fax options...............................................................................63

Turning off remote fax options.......................................................................63

Remote retrieval ..................................................................................................64

Setting a remote access code .......................................................................64

Using your remote access code ....................................................................64

Retrieving fax messages ...............................................................................65

Changing the fax forwarding number ............................................................65

Remote fax commands........................................................................................66

10 Polling 67

Polling receive .....................................................................................................67

Sequential polling ..........................................................................................67

Polled transmit (black & white only).....................................................................68

Setup for polled transmit................................................................................68

11 Printing reports 69

Fax reports...........................................................................................................69

Transmission verification report.....................................................................69

Fax journal.....................................................................................................69

Reports ................................................................................................................70

How to print a report......................................................................................70

Section III Copy

12 Making copies 72

How to copy .........................................................................................................72

Entering copy mode.......................................................................................72

Making a single copy.....................................................................................72

Making multiple copies ..................................................................................72

Stop copying..................................................................................................72

Copy options (temporary settings).......................................................................73

Enlarging or reducing the image copied ........................................................73

Using the Options key ...................................................................................74

Improving copy quality...................................................................................75

Sorting copies using the ADF........................................................................75

Adjusting brightness, contrast and color........................................................76

Making N in 1 copies (page layout) ...............................................................77

Tray selection ................................................................................................78

Out of memory message .....................................................................................79

Section IV Walk-up printing

13 Printing photos from a digital camera 82

Before using PictBridge.......................................................................................82

PictBridge requirements ................................................................................82

Using PictBridge ..................................................................................................82

Setting your digital camera............................................................................82

Printing images ....................................................................................................83

DPOF printing................................................................................................84

Connecting a camera as a storage device ..........................................................84

Understanding the error messages .....................................................................85

14 Printing data from a USB flash memory drive 86

Supported file formats..........................................................................................86

Creating a PRN or PostScript

Printing data directly from the USB flash memory drive......................................87

Understanding the error messages .....................................................................88

3 ™ file for direct printing...................................86

Section V Software

15 Software and network features 90

How to read HTML User’s Guide.........................................................................90

For Windows For Macintosh

...............................................................................................90

..............................................................................................90

Section VI Appendixes

A Safety and legal 92

Choosing a location.............................................................................................92

To use the machine safely...................................................................................93

Important information...........................................................................................96

Standard telephone and FCC notices ...........................................................96

Industry Canada Compliance Statement (Canada only) ..............................99

Disconnect device .........................................................................................99

LAN connection ............................................................................................99

Laser safety...................................................................................................99

FDA regulations...........................................................................................100

Important safety instructions........................................................................100

Legal limitations for copying ..............................................................................102

Trademarks........................................................................................................103

BOptions 104

Options ..............................................................................................................104

Optional paper tray ............................................................................................105

Installing the optional paper tray..................................................................105

Memory board....................................................................................................106

Installing extra memory ...............................................................................107

C Troubleshooting and routine maintenance 108

Troubleshooting .................................................................................................108

If you are having difficulty with your machine..............................................108

Improving the print quality ...........................................................................115

Setting dial tone detection ...........................................................................126

Telephone line interference .........................................................................126

Error and maintenance messages .....................................................................127

Checking if the machine has faxes in its memory .......................................132

Transferring faxes to another fax machine..................................................132

Transferring faxes to your PC......................................................................132

Document jams............................................................................................133

Paper jams ..................................................................................................134

Routine maintenance.........................................................................................145

Cleaning the outside of the machine ...........................................................145

Cleaning the scanner...................................................................................146

Cleaning the laser scanner windows ...........................................................147

Cleaning the corona wires...........................................................................151

Cleaning the drum unit ................................................................................155

Replacing the consumable items.......................................................................163

Replacing a toner cartridge .........................................................................166

Replacing the drum unit...............................................................................171

Replacing the belt unit.................................................................................178

Replacing the waste toner box ....................................................................183

Packing and shipping the machine ....................................................................188

Repacking the machine ...............................................................................189

Machine information ..........................................................................................196

Checking the serial number.........................................................................196

Checking the page counters........................................................................196

Checking the remaining life of parts ............................................................196

D Menu and features 197

On-screen programming ....................................................................................197

Menu table...................................................................................................197

Memory storage...........................................................................................197

Menu keys .........................................................................................................197

How to access the menu mode ...................................................................198

Menu table .........................................................................................................199

Entering text.......................................................................................................212

xii

E Specifications 214

General..............................................................................................................214

Print media.........................................................................................................216

Fax.....................................................................................................................217

Copy ..................................................................................................................218

Scan ..................................................................................................................219

Print ...................................................................................................................220

Interfaces...........................................................................................................220

PictBridge ..........................................................................................................221

Direct print feature.............................................................................................221

Computer requirements.....................................................................................222

Consumable items.............................................................................................223

Ethernet wired network......................................................................................224

F Glossary 225

G Index 229

xiii

xiv

Section I

General I

General information 2 Loading paper and documents 9 General setup 21 Security features 27

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold style identifies keys on the

machine control panel or computer screen.

Italics Italicized style emphasizes an

important point or refers you to a related topic.

Courier

New

Courier New font identifies the messages shown on the LCD of the machine.

Accessing the User’s

Guides

This User’s Guide does not contain all the information about your machine. The advanced features of the Printer, Network, Scanner, and PC Fax are explained in the Software and Network User’s Guides that you can find on the CD-ROM.

Warning icons tell you what to do to avoid the risk of injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Caution icons tell you about procedures you must follow to prevent damaging the machine.

Incorrect setup icons alert you to devices and operations that are not compatible with the machine.

Note icons give useful tips.

General information

Viewing documentation 1

Viewing documentation (Windows®) 1

To view the documentation, from the Start menu, point to Brother, MFC-9440CN or MFC-9450CDN from the program group, and then click User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC.

Insert the Brother CD-ROM labeled Windows

into your CD-ROM drive.

b If the language selection screen

appears, click your language.

c If the model name screen appears, click

your model name.The CD-ROM main menu will appear.

e Click the documentation you want to

read:

 HTML documents (3 manuals):

HTML User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide.

This format is recommended for viewing on your computer.

 PDF documents (4 manuals):

PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

How to find scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

If this window does not appear, use

Windows start.exe program from the root directory of the Brother CD-ROM.

Explorer to find and run the

d Click Documentation.

Software User's Guide: 1

 Scanning a document using the TWAIN

driver in Chapter 2

 Scanning a document using the WIA driver

(For Windows Chapter 2

 Using ControlCenter3 in Chapter 3  Network Scanning in Chapter 4

XP/Windows Vista®) in

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides 1

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.

Chapter 1

Viewing documentation (Macintosh®) 1

a Turn on your Macintosh

Insert the Brother CD-ROM labeled Macintosh

b The following window will appear.

into your CD-ROM drive.

c Double-click the Documentation icon. d If the language selection screen

appears, double-click your language.

e Double-click the top page file to view the

User’s Guide, Software User’s Guide and Network User’s Guide in HTML format.

f Click the documentation you want to

read.

 User’s Guide  Software User’s Guide  Network User’s Guide

Note

The documents are also available in PDF format (4 manuals): PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide. The PDF format is recommended for printing the manuals.

Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

How to find scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide: 1

 Scanning in Chapter 9  Using ControlCenter2 in Chapter 10  Network Scanning in Chapter 11

Presto!® PageManager® User's Guide:1

 Instructions for scanning directly from

Presto! Presto!

can be viewed from the Help selection in the Presto!

PageManager® The complete

PageManager® User’s Guide

PageManager® application.

Accessing Brother

General information

support

(for Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CDROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our web site

(http://www.brother.com/

Brother Home Page.

) 1

) click

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 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

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Brother supplies (http://www.brother.com/original/

Supplies Information. To return to the main page, click Back. Or, if you have finished, click Exit.

) for

), click

Chapter 1

Control panel overview 1

MFC-9440CN and MFC-9450CDN have the same control keys.

1 2

01/03 15:25 Fax Res:Standard

1 One-Touch keys

These 8 keys give you instant access to 16 previously stored numbers.

Shift

Lets you access One-Touch numbers 9 to 16 when held down.

2LCD

Displays messages to help you set up and use your machine.

3Data LED

The LED will flash depending on the machine status.

4 Menu keys:

Lets you access the Menu to program your settings in this machine.

Clear/Back

Deletes entered data or lets you cancel the current setting.

Lets you store your settings in the machine.

Volume keys

Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.

891011

a or b Press to scroll through the menus and options.

b Search/Speed Dial

Lets you look up and dial numbers that are in the quick-dial memory.

You can search the stored number alphabetically by pressing

b Search/Speed Dial twice.

5Dialpad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

(Canada only) The # key temporarily switches the dialing mode from Pulse to Tone during a telephone call.

6Stop/Exit

Stops an operation or exits from a menu.

7Start:

Color

Lets you start sending faxes or making copies in full color.

Black

Lets you start sending faxes or making copies in black & white.

General information

2 3 4 5

01/03 15:25 Fax Res:Standard

8 Mode keys:

Fax

Puts the machine in Fax mode.

Scan

Puts the machine in Scan mode. (For details

about scanning, see the Software User’s Guide

on the CD-ROM.)

Copy

Puts the machine in Copy mode.

9 Copy keys:

Options

Lets you temporarily change multiple copy

settings.

Enlarge/Reduce

Reduces or enlarges copies.

10 Fax and telephone keys:

Hook

Press before dialing if you want to make sure a

fax machine will answer, and then press

Black Start or Color Start. Also, press this

key after you pick up the handset of an external

telephone during the F/T ring (fast double-

rings).

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers.

Resolution

Sets the resolution when sending a fax.

11 Print keys:

Direct

Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera.

Secure

You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD-ROM.)

Job Cancel

Cancels a programmed print job and clears print data in machine’s memory.

Chapter 1

Data LED indications 1

The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status.

LED LED Status Machine Status Description

LED is off. Ready Mode The power switch is off or there is

no print data in the machine.

LED is on. Data Remaining in Memory Print data remains in the machine

memory.

LED is blinking. Receiving Data The machine is either receiving

data from the computer, processing data in memory, or print data.

Loading paper and documents 2

Loading paper and envelopes

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

When printing on plain paper 16 to 28 lb (60 to 105 g/m

For printing on other types of media use the MP tray (multi-purpose tray).

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection on the print menu,

you can select it through the software. If

your application software does not

support it, you can set the paper size in

the printer driver or by using the control

panel buttons.

 Before using paper that has holes in it,

such as organizer sheets, you must ‘fan’

the stack to avoid paper jams and

misfeeds.

) use the paper tray.

Loading plain paper in the paper tray 2

a Unfold the output paper tray support

flap (1).

b Pull the paper tray completely out of the

machine.

Chapter 2

c While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

d Fan the stack of paper well to avoid

paper feeding problems.

f Push the paper tray firmly back into the

machine.

e Put the paper into the paper tray with the

top edge of the paper in first and the print side face down. Make sure that the paper is flat in the tray and below the maximum paper mark (1).

Loading paper and documents

Loading envelopes, labels or other media in the multipurpose tray (MP tray) 2

Use the MP tray when printing envelopes, labels, and thick paper.

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Unfold the output paper tray support

flap (1).

c Pull out the MP tray support flap (1).

d Put the envelopes (up to 3) or media in

the MP tray with the top edge first and the print side face up.

b Open the MP tray and lower it gently.

Chapter 2

Acceptable paper and other media 2

Recommended paper 2

To get the best print quality, we suggest using the following paper.

Paper Type Item

Plain paper Xerox 4200DP 20 lb

Hammermill Laser Paper (24 lb=90 g/m

(Xerox Premier 80 g/m

(Xerox Business 80 g/m Recycled paper (Xerox Recycled Supreme) Labels Avery laser label #5160

(Avery laser label L7163) Envelopes Columbian #138 (COM10)

Print quality may vary according to the type of paper you are using.

)

Type and size of paper 2

The machine loads paper from the installed standard paper tray, multi-purpose tray, or optional lower tray.

Standard paper tray 2

Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 13. The standard paper tray can hold up to 250 sheets of Letter/A4, legal

and folio size paper (20 lb or 80 g/m can be loaded up to the maximum paper mark on the sliding paper width guide.

Multi-purpose tray (MP tray) 2

The MP tray can hold up to 50 sheets of

paper (20 lb or 80 g/m Paper can be loaded up to the maximum paper mark on the sliding paper width guide.

) or up to 3 envelopes.

). Paper

You can use the following types of media: plain paper, labels or envelopes.

For best results, follow the steps below:

 Your supplier paper made for plain paper

copying.

 Use paper that is 20 to 24 lb (75 to

90 g/m

 Use labels which are designed for use in

laser printers.

 Avoid touching the printed surface of the

paper immediately after printing.

 Use long grain paper with a neutral Ph

value, and a moisture content of approx 5%.

DO NOT load envelopes, labels or thick paper (more than 28 lb or 105 g/m

CAUTION

) into the paper tray or optional lower tray. It may cause paper jams.

Optional lower tray (LT-100CL) 2

The optional lower tray can hold up to 500 sheets of Letter/A4, legal and folio size paper

(20 lb or 80 g/m the top line of the maximum paper mark on the sliding paper width guide.

). Paper can be loaded up to

Loading paper and documents

The names for the paper trays in the printer driver and this Guide are as follows: 2

Tray and optional unit Name

Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Paper Tray (Tray #1)

Multi-purpose tray

(MP tray)

Paper Tray (Tray #2)

A4, Letter, Legal, Executive, A5, A6, B5,

B6 and Folio

Width: 2.75 to 8.5 in. (69.9 to 215.9 mm)

Length: 4.57 to 16.0 in. (116.0 to 406.4 mm)

A4, Letter, Legal, Executive, A5, B5, B6

and Folio

Plain paper, Thin paper and Recycled paper

Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Envelope, Post Card and Labels

Plain paper, Thin paper and Recycled paper

up to 250 [20 lb (80 g/m

)]

up to 50 (plain paper) [20lb(80g/m

)]

up to 3 (envelopes)

up to 500 [20lb(80g/m

)]

Folio size is 8 in. × 13 in.

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

Basis weight (lb (g/m

)) Thickness (µm) 80-110 Roughness (sec.) Higher than 20 Stiffness (cm3/100) 90-150 Grain direction Long grain Volume resistivity (ohm)

Surface resistivity (ohm-cm)

Filler CaCO3 (Neutral)

Ash content (wt%) Below 23 Brightness (%) Higher than 80 Opacity (%) Higher than 85

20-24 (75-90)

-10e

10e

-10e

10e

Chapter 2

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 Do not use inkjet paper because it may

cause a paper jam or damage your machine.

 Your supplier should be informed that the

paper or envelopes will be used in a color laser machine.

 Preprinted paper must use inks that can

withstand the temperature of the machine’s fusing process (392 degrees Fahrenheit or 200 degrees centigrade for a period of 0.1 seconds).

 If you have selected a cotton bond paper,

paper having a rough surface, such as cockle or laid finished paper or paper that is wrinkled or puckered, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

CAUTION

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 0.08 in. (2 mm) or greater

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

+ 222 hidden pages

Brother MFC-9440CN, MFC-9450CDN User Guide

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Viewing documentation 1

Viewing documentation (Windows®) 1

How to find scanning instructions 1

Software User's Guide: 1

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides 1

Viewing documentation (Macintosh®) 1

How to find scanning instructions 1

Software User's Guide: 1

Presto!® PageManager® User's Guide:1

Control panel overview 1

Data LED indications 1

Loading paper and documents 2

Loading paper and envelopes

Loading plain paper in the paper tray 2

Acceptable paper and other media 2

Recommended paper 2

Type and size of paper 2

Standard paper tray 2

Multi-purpose tray (MP tray) 2

Optional lower tray (LT-100CL) 2

The names for the paper trays in the printer driver and this Guide are as follows: 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2