!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
Before Using Your Machine ........................................................................................................................... 6
Control Panel Overview ................................................................................................................................. 7
Load and Print Using the Paper Tray ................................................................................................. 22
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 26
Load and Print Paper in the Manual Feed Slot .................................................................................. 36
Paper Settings.............................................................................................................................................. 43
Change the Paper Size and Paper Type............................................................................................ 44
Select the Tray to Be Used For Printing............................................................................................. 45
Change the Check Paper Size Setting............................................................................................... 46
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 49
Load Documents on the Scanner Glass............................................................................................. 51
Unscannable and Unprintable Areas ........................................................................................................... 52
Using Special Paper..................................................................................................................................... 53
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 77
Cancel a Print Job........................................................................................................................................78
i
Home > Table of Contents
Test Print ...................................................................................................................................................... 79
Copy a Document ...................................................................................................................................... 172
Enlarge or Reduce Copied Images ............................................................................................................ 174
Make N in 1 Copies Using the Page Layout Feature ................................................................................. 175
Copy an ID Card ........................................................................................................................................ 177
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 178
Send a Fax.................................................................................................................................................183
Send a Fax ....................................................................................................................................... 184
Send a 2-sided Fax from the ADF.................................................................................................... 186
Send a Fax Manually........................................................................................................................ 187
Send a Fax at the End of a Conversation ........................................................................................ 188
Set the Fax Logic (Sending and Receiving Sequence).................................................................... 189
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 190
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 192
Cancel a Fax in Progress ................................................................................................................. 193
Check and Cancel a Pending Fax.................................................................................................... 194
Receive a Fax ............................................................................................................................................ 196
Store Fax Numbers .......................................................................................................................... 211
Set up Groups for Broadcasting ....................................................................................................... 215
Combine Address Book Numbers ................................................................................................... 219
Telephone Services and External Devices................................................................................................. 220
Caller ID ........................................................................................................................................... 221
External and Extension Telephones ................................................................................................. 223
Document is Jammed in the Top of the ADF Unit ............................................................................ 396
Document is Jammed under the Document Cover .......................................................................... 397
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 398
Paper Jams ................................................................................................................................................ 399
Paper is Jammed in the MP tray ...................................................................................................... 400
Paper is Jammed in the Manual Feed Slot ...................................................................................... 401
Paper is Jammed in the Paper Tray................................................................................................. 402
Paper is Jammed in the Output Paper Tray ..................................................................................... 404
Paper is Jammed in the Back of the Machine .................................................................................. 405
Paper is Jammed Inside the Machine .............................................................................................. 407
Paper is Jammed underneath the Paper Tray.................................................................................. 409
Improve the Print Quality............................................................................................................................ 414
Telephone and Fax Problems ....................................................................................................................420
Set Dial Tone Detection....................................................................................................................423
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 424
Other Problems .......................................................................................................................................... 436
Check the Machine Information ................................................................................................................. 438
Reset Your Brother Machine ...................................................................................................................... 439
Replace the Toner Cartridge ............................................................................................................ 444
Replace the Drum Unit ..................................................................................................................... 448
Replace the Belt Unit........................................................................................................................ 453
Replace the Waste Toner Box..........................................................................................................457
Clean the Machine ..................................................................................................................................... 462
Clean the Scanner............................................................................................................................ 464
Clean the LED Heads....................................................................................................................... 465
Clean the Touchscreen LCD ............................................................................................................ 466
Clean the Corona Wires ................................................................................................................... 467
Clean the Drum Unit......................................................................................................................... 470
Clean the Paper Pick-up Rollers ...................................................................................................... 475
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicised style emphasises an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Microsoft, Windows, Windows Server, SharePoint, Internet Explorer, PowerPoint, Excel and OneNote are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, App Store, Mac, macOS, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of
Apple Inc., registered in the United States and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Android, Gmail, Google Chrome, Chrome OS and Google Play are trademarks of Google LLC. Use of these
trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the
United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such
marks by Brother Industries, Ltd. is under license.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
PictBridge is a trademark.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and
Windows 10 Enterprise.
•Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
•The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•Unless otherwise specified, the screens in this manual are from Windows 7 and macOS v10.12.x. Screens on
your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•This documentation is both for MFC and DCP models.
Related Information
• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
• How to Navigate the Touchscreen LCD
• Settings Screen Overview
• Set the Main Home Screen
• Access Brother Utilities (Windows)
5
Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the Brother software and drivers.
•For USB or network cable users: Make sure the interface cable is physically secure.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows Firewall and you installed the drivers
using the steps in the installer, the necessary firewall settings have been already set. If you are using any other
personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
• Introduction to Your Brother Machine
6
Home > Introduction to Your Brother Machine > Control Panel Overview
4123
5
Control Panel Overview
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
2. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Main Home screen.
(Cancel)
Press to cancel an operation.
3. Dial Pad (Numerical buttons)
Press the Numerical buttons to dial telephone or fax numbers and to enter the number of copies.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
5.
Power On/Off
•Turn the machine on by pressing
•Turn the machine off by pressing and holding down . The LCD displays [Shutting Down] for a few
seconds before going off. If you have an external telephone or TAD connected, it is always available.
.
7
Near Field Communication (NFC) (MFC-9350CDW)
If your Android™ device supports the NFC feature, you can print from your device or scan documents to
your device by touching it to the NFC symbol.
Related Information
• Introduction to Your Brother Machine
8
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
You can select from two types of screens to set as the Main Home screen: Home screens and Shortcuts
screens. When a Home screen is displayed, swipe left or right or press d or c to display the other Home screens.
The Main Home screen displays the machine's status when the machine is idle. When displayed, this screen
indicates that your machine is ready for the next command.
The available features vary depending on your model.
Home screen: Screen 1
The Home screens provide access to features, such as Fax, Copy, and Scan.
Home screen: Screen 2
Shortcuts screen
Create Shortcuts for frequently-used operations, such as sending a fax, making a copy, and scanning.
Three Shortcuts tabs are available with six Shortcuts on each Shortcuts tab. A total of 18 Shortcuts are
available.
9
1. Date & Time
Displays the date and time set on the machine.
2. Modes
•
•
•
•[Secure Print]
•[USB]
•[2 in 1 ID Copy]
3.
Displays the remaining toner life. Press to access the [Toner] menu.
4.(Settings)
[Fax]
Press to access Fax mode.
[Copy]
Press to access Copy mode.
[Scan]
Press to access Scan mode.
Press to access the [Secure Print] option.
Press to access the USB menu and select [Scan to USB] or [Direct Print] options.
Press to access the 2 in 1 ID Copy option.
(Toner)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to
change settings.
10
5. Wired LAN Status or Wireless Status
0Max
•Wired Network Models:
(Wired LAN Status)
Press to configure the Wired LAN settings.
The icon displays the current wired network status.
Network cable is connected
No cable connection
•Wireless Network Models:
or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength.
Wireless LAN Disabled
6. Receive Mode
Displays the current Receive Mode. Press to access the [Receive Mode] menu.
7.[Shortcuts]
Press to access the [Shortcuts] screen.
8.(Home screen)
Press to access the Home screens.
New Fax (MFC models)
When [Fax Preview] is set to [On], the number of new faxes you received into the memory appears at the
top of the screen.
11
Warning icon
The warning icon appears when there is an error or maintenance message. Press the message area to
view it, and then press to return to the Main Home screen.
NOTE
This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Related Information
• Introduction to Your Brother Machine
12
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD
How to Navigate the Touchscreen LCD
Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or
press dc or ab on the LCD to scroll through them.
The following steps explain how to change a machine setting. In this example, the LCD Backlight setting is
changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
1. Press [Settings].
2. Press [All Settings].
3. Swipe up or down or press a or b to display the [General Setup] option, and then press [GeneralSetup].
4. Swipe up or down or press a or b to display the [LCD Settings] option, and then press [LCDSettings].
5. Press [Backlight].
13
6. Press [Med].
7. Press .
Related Information
• Introduction to Your Brother Machine
14
Home > Introduction to Your Brother Machine > Settings Screen Overview
Settings Screen Overview
Press to view the current machine status on the LCD.
Use the Settings menu to access all of your Brother machine's settings.
The available features vary depending on your model.
1. Toner
•Displays the remaining toner life.
•Press to access the [Toner] menu.
2. Network
•Press to set up a network connection.
•A four level indicator on the screen displays the current wireless signal strength if you are using a wireless
connection.
3. Date & Time
Displays the date and time set on the machine.
Press to access the [Date & Time] menu.
4. Screen Settings
Press to access the [Screen Settings] menu.
5. All Settings
Press to access a menu of all machine settings.
6. Tray Setting
Press to access the [Tray Setting] menu.
7. Eco Mode
Press to access the [Eco Mode] menu.
Related Information
• Introduction to Your Brother Machine
15
Home > Introduction to Your Brother Machine > Set the Main Home Screen
Set the Main Home Screen
You can change the LCD to display a specific Home screen or Shortcut screen.
When the machine is idle or you press , the touchscreen will return to the screen you set.
1. Press
2. Swipe up or down or press a or b to display the screen settings, and then press the setting you want.
3. Press .
The machine will go to your chosen screen.
[Settings] > [Screen Settings] > [Main Home Screen].
Related Information
• Introduction to Your Brother Machine
16
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows)
Access Brother Utilities (Windows)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•(Windows 7)
Click
•(Windows 8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows 10)
Click
2. Select your machine (where XXXX is the name of your model).
(Start) > All Programs > Brother > Brother Utilities.
> Brother > Brother Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
17
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows)
18
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) > Uninstall the Brother
Software and Drivers (Windows)
Uninstall the Brother Software and Drivers (Windows)
1. Do one of the following:
•(Windows 7)
Click
•(Windows 8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows 10)
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
(Start) > All Programs > Brother > Brother Utilities.
(if you are using a touch-
> Brother > Brother Utilities.
Related Information
• Access Brother Utilities (Windows)
19
Home > Paper Handling
Paper Handling
• Load Paper
• Paper Settings
• Recommended Print Media
• Load Documents
• Unscannable and Unprintable Areas
• Using Special Paper
20
Home > Paper Handling > Load Paper
Load Paper
• Load and Print Using the Paper Tray
• Load and Print Using the Multi‑purpose Tray (MP Tray)
• Load and Print Paper in the Manual Feed Slot
21
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray
Load and Print Using the Paper Tray
• Load Paper in the Paper Tray
• Printing Problems
• Error and Maintenance Messages
22
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper
Tray
Load Paper in the Paper Tray
•If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears
on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper
type settings if needed, following the LCD instructions.
•When you load a different size and type of paper in the tray, you must also change the Paper Size and
Paper Type settings in the machine, or on your computer.
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
3. Fan the stack of paper well.
4. Load paper in the paper tray with the printing surface face down.
When you use preprinted paper, load the paper in the correct orientation. See Related Information: Change
Machine Settings to Print on Preprinted Paper in the Paper Tray.
5. Make sure the paper is below the maximum paper mark (bbb).
Overfilling the paper tray will cause paper jams.
23
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap to prevent paper from sliding off the output tray.
Related Information
• Load and Print Using the Paper Tray
• Change Machine Settings to Print on Preprinted Paper in the Paper Tray
24
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper
Tray > Change Machine Settings to Print on Preprinted Paper in the Paper Tray
Change Machine Settings to Print on Preprinted Paper in the Paper Tray
When you use preprinted paper for 2-sided printing, change the machine's settings.
DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause
the paper to jam or misfeed.
Orientation
For 1-sided printing:
•face down
•top edge towards the front of the paper tray
For automatic 2-sided printing (long edge binding):
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray)
Load and Print Using the Multi‑purpose Tray (MP Tray)
You can load thin paper, thick paper, recycled paper, bond paper, glossy paper, labels, up to 30 sheets of plain
paper, or up to three envelopes in the MP tray.
• Load Paper in the Multi‑purpose Tray (MP Tray)
• Load and Print Labels Using the MP Tray
• Load and Print Envelopes Using the MP Tray
• Printing Problems
• Error and Maintenance Messages
26
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
1
2
Paper in the Multi‑purpose Tray (MP Tray)
Load Paper in the Multi‑purpose Tray (MP Tray)
Related Models: MFC-9350CDW
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper
Type settings in the machine, or on your computer.
•Plain Paper
•Thin Paper
•Thick Paper
•Recycled Paper
•Bond Paper
•Glossy Paper
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the MP tray and lower it gently.
3. Pull out the MP tray support (1) and unfold the flap (2).
4. Slide the MP tray paper guides to fit the width of the paper you are using.
27
5. Load paper with the printing surface face up in the MP tray.
1
•Make sure the paper is below the maximum paper mark (1).
•When using glossy paper, load only one sheet at a time in the MP tray to avoid a paper jam.
•When you use preprinted paper, load the paper in the correct orientation. See Related Information:
Change Machine Settings to Print on Preprinted Paper in the MP Tray.
•To remove a small printout from the output tray, use both hands to lift up the scanner cover as shown in
the illustration.
•You can still use the machine while the scanner cover is up. To close the scanner cover, gently push it
down with both hands.
Related Information
• Load and Print Using the Multi‑purpose Tray (MP Tray)
28
• Change Machine Settings to Print on Preprinted Paper in the MP Tray
29
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
Paper in the Multi‑purpose Tray (MP Tray) > Change Machine Settings to Print on Preprinted Paper in the MP
Tray
Change Machine Settings to Print on Preprinted Paper in the MP Tray
Related Models: MFC-9350CDW
When you use preprinted paper for 2-sided printing, change the machine's settings.
DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may cause
the paper to jam or misfeed.
Orientation
For 1-sided printing:
•face up
•top edge first
For automatic 2-sided printing (long edge binding):
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
1
2
and Print Labels Using the MP Tray
Load and Print Labels Using the MP Tray
Related Models: MFC-9350CDW
When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP
tray through to the back of the machine. Use this paper feed and output method when you print on labels.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper
Type settings in the machine, or on your computer.
1. Open the machine's back cover (the face up output tray).
2. On the front of the machine, open the MP tray and lower it gently.
3. Pull out the MP tray support (1) and unfold the flap (2).
4. Slide the MP tray paper guides to fit the width of the paper you are using.
5. Load paper with the printing surface face up in the MP tray.
31
1
Make sure the paper is below the maximum paper mark (1).
6. Change your print preferences in the Print screen before sending the print job from your computer.
7. Send your print job to the machine.
8. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Using the Multi‑purpose Tray (MP Tray)
32
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load
and Print Envelopes Using the MP Tray
Load and Print Envelopes Using the MP Tray
Related Models: MFC-9350CDW
You can load up to three envelopes in the MP tray.
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper
Type settings in the machine, or on your computer.
1. Open the machine's back cover (the face up output tray).
2. Pull down the two grey levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the MP tray and lower it gently.
4. Pull out the MP tray support (1) and unfold the flap (2).
33
1
2
5. Slide the MP tray paper guides to fit the width of the envelopes that you are using.
1
6. Load paper with the printing surface face up in the MP tray.
•Load up to three envelopes in the MP tray with the printing surface face up. Make sure the envelopes
are below the maximum paper mark (1). Loading more than three envelopes may cause paper jams.
7. Change your print preferences in the Print dialog box before sending the print job from your computer.
SettingsOptions for Envelopes
Paper SizeCom-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
8. Send your print job to the machine.
9. When you have finished printing, return the two grey levers you adjusted in the earlier step back to their
original positions.
10. Close the back cover (the face up output tray) until it locks in the closed position.
34
Related Information
• Load and Print Using the Multi‑purpose Tray (MP Tray)
35
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot
Load and Print Paper in the Manual Feed Slot
• Load and Print Paper in the Manual Feed Slot
• Load and Print on Labels in the Manual Feed Slot
• Load and Print on Envelopes in the Manual Feed Slot
36
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print
Paper in the Manual Feed Slot
Load and Print Paper in the Manual Feed Slot
Related Models: DCP-9030CDN/MFC-9150CDN
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
•Plain Paper
•Thin Paper
•Thick Paper
•Recycled Paper
•Bond Paper
•Glossy Paper
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Using both hands, place one sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
37
•Load paper into the manual feed slot with the printing surface facing up.
•Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper
may not be fed correctly, resulting in a skewed printout or a paper jam.
•To remove a small printout from the output tray, use both hands to lift up the scanner cover.
•You can still use the machine while the scanner cover is up. To close the scanner cover, gently push it
down with both hands.
5. Send your print job to the machine.
Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot.
Repeat for each page that you want to print.
Related Information
• Load and Print Paper in the Manual Feed Slot
38
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on
Labels in the Manual Feed Slot
Load and Print on Labels in the Manual Feed Slot
Related Models: DCP-9030CDN/MFC-9150CDN
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. On the front of the machine, open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
4. Using both hands, place one sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
39
•Load paper into the manual feed slot with the printing surface facing up.
•Pull the paper out completely if you must reload the paper into the manual feed slot.
•Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam.
•Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper
may not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual
feed slot. Repeat for each page that you want to print.
7. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Paper in the Manual Feed Slot
40
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on
Envelopes in the Manual Feed Slot
Load and Print on Envelopes in the Manual Feed Slot
Related Models: DCP-9030CDN/MFC-9150CDN
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. Pull down the two grey levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the manual feed slot cover.
4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
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5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller.
When you feel the machine pull it in, let go.
•Load the envelope into the manual feed slot with the printing surface facing up.
•Pull the envelope out completely when you reload the envelope into the manual feed slot.
•Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
•Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the
envelope may not be fed correctly, resulting in a skewed printout or a paper jam.
6. Send your print job to the machine.
Change your print preferences in the Print dialog box before sending the print job from your computer.
SettingsOptions for Envelopes
Paper SizeCom-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that
you want to print.
8. When you have finished printing, return the two grey levers you adjusted in the earlier step back to their
original positions.
9. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Paper in the Manual Feed Slot
42
Home > Paper Handling > Paper Settings
Paper Settings
• Change the Paper Size and Paper Type
• Select the Tray to Be Used For Printing
• Change the Check Paper Size Setting
43
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type
Change the Paper Size and Paper Type
When you change the size and type of the paper you load in the tray, you must change the Paper Size and
Paper Type settings on the LCD at the same time.
1. Press
Type].
2. Press the option you want.
3. Swipe up or down or press a or b to display the paper type options, and then press the option you want.
4. Press
5. Press [Paper Size].
6. Press the option you want.
7. Swipe up or down or press a or b to display the paper size options, and then press the option you want.
2. Swipe up or down or press a or b to display the [Tray Use: Copy], [Tray Use: Fax], or [Tray Use:Print] option, and then press the option you want.
3. Swipe up or down or press a or b to display the option you want, and then press it. For example, when you
select the [MP>T1] option, the machine pulls paper from the MP tray until it is empty, and then from Tray 1.
4. Press .
•When you make a copy using the ADF and give priority to multiple trays, the machine looks for the tray
with the most suitable paper and pulls paper from that tray.
•When you make a copy using the scanner glass, your document is copied from the higher priority tray
even if more suitable paper is in another paper tray.
•(MFC models) Use the following sizes of paper for printing faxes: Letter, A4, Legal, Folio, Mexico Legal,
or India Legal. When an appropriate size is not in any of the trays, the machine stores received faxes
and [Size Mismatch] appears on the touchscreen.
•(MFC models) If the tray is out of paper and received faxes are in the machine’s memory, [No Paper]
appears on the touchscreen. Load paper in the empty tray.
Related Information
• Paper Settings
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Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting
Change the Check Paper Size Setting
When you turn on your machine's Check Size setting, the machine displays a message when you remove a
paper tray or load paper using the MP tray, asking if you changed the paper size and paper type.
To get the best print quality, we recommend using the paper listed in the table.
Paper TypeItem
Plain Paper
Related Information
• Paper Handling
APP Blue Flag Ship 70 g/m
APP Gold Flag Ship 80 g/m
Advanced Agro Double A 80 g/m
2
2
2
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Home > Paper Handling > Load Documents
Load Documents
You can send a fax, make copies and scan from the Automatic Document Feeder (ADF) and from the scanner
glass.
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
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Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF)
Load Documents in the Automatic Document Feeder (ADF)
Use the ADF when copying or scanning multiple-page, standard-sized documents.
•The ADF can hold up to 50 pages and feed each sheet individually.
•Use standard 80 g/m2 paper.
•Make sure documents with correction fluid or written in ink are completely dry.
IMPORTANT
•DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
•DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.
•DO NOT use cardboard, newspaper, or fabric.
•To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
Document Sizes Supported
Length:
Width:105 mm to 215.9 mm
Weight:
1. Unfold the ADF document output support flap.
2. Fan the pages well.
3. Stagger the pages of your document and load it face up and top edge first, into the ADF as shown in the
illustration.
147.3 mm to 355.6 mm
60 to 105 g/m
2
4. Adjust the paper guides to fit the width of your document.
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Related Information
• Load Documents
50
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass
Load Documents on the Scanner Glass
Use the scanner glass to fax, copy, or scan one page at a time.
Document Sizes Supported
Length:
Width:Up to 215.9 mm
Weight:2 kg
To use the scanner glass, the ADF must be empty.
1. Lift the document cover.
2. Place the document on the scanner glass face down.
3. Place the corner of the page in the upper left corner of the scanner glass.
Up to 300 mm
4. Close the document cover.
If the document is a book or is thick, gently press on the document cover.
Related Information
• Load Documents
51
Home > Paper Handling > Unscannable and Unprintable Areas
1
3
24
Unscannable and Unprintable Areas
The measurements in the table below show maximum unscannable and unprintable areas from the edges of the
most commonly-used paper sizes. These measurements may vary depending on the paper size or settings in the
application you are using.
Do not attempt to scan, copy, or print into these areas; your output will not reflect anything in these areas.
UsageDocument SizeTop (1)
Bottom (3)
Fax (Sending)Letter, Legal3 mm4 mm
A43 mm(ADF)
1
Copy
ScanLetter3 mm3 mm
PrintLetter, Legal4.2 mm4.2 mm
1
a 1 in 1 copy and 100% document size copy
Letter, Legal4 mm4 mm
A44 mm3 mm
A43 mm3 mm
Legal3 mm3 mm
A44.2 mm4.2 mm
Left (2)
Right (4)
1 mm
(Scanner Glass)
3 mm
Related Information
• Paper Handling
52
Home > Paper Handling > Using Special Paper
Using Special Paper
Always test paper samples before purchasing them to ensure desirable performance.
•DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
•If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit
degraded performance.
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct
sunlight and heat.
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
•that is highly textured
•that is extremely smooth or shiny
•that is curled or warped
•that is coated or has a chemical finish
•that is damaged, creased or folded
•that exceeds the recommended weight specification in this guide
•with tabs and staples
•with letterheads using low temperature dyes or thermography
•that is multipart or carbonless
•that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
Related Information
• Paper Handling
53
Home > Print
Print
• Print from Your Computer (Windows)
• Print from Your Computer (Mac)
• Cancel a Print Job
• Test Print
54
Home > Print > Print from Your Computer (Windows)
Print from Your Computer (Windows)
• Print a Document (Windows)
• Print Settings (Windows)
• Secure Print (Windows)
• Change the Default Print Settings (Windows)
•
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language
Emulation) (Windows)
• Monitor the Status of the Machine from Your Computer (Windows)
55
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows)
Print a Document (Windows)
1. Select the print command in your application.
2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or
preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Paper Size drop-down list, and then select your paper size.
5. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
6. Type the number of copies (1-999) you want in the Copies field.
7. Click the Media Type drop-down list, and then select the type of paper you are using.
8. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,
click the Multiple Page drop-down list, and then select your options.
9. Change other printer settings if needed.
10. Click OK.
11. Complete your print operation.
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Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print Settings (Windows)
57
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows)
Print Settings (Windows)
Basic Tab
1. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Copies
Type the number of copies (1-999) that you want to print in this field.
Collate
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of
copies you choose. If this option is not selected, then each page will print according to the number of
copies chosen before the next page of the document is printed.
4. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.
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5. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.
6. Color / Mono
Select the Colour/Mono settings to use.
NOTE
•The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve
colour toner, select Mono mode.
•If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour
document, the print job cannot be completed. Cancel your print job and select to start the print job
again in Mono mode, as long as Black toner is available.
7. Document Type
Select the type of document you want to print.
Settings button
Specify advanced settings, such as colour mode and other settings.
Colour Mode
Select the colour mode to suit your preference.
Import
To adjust the print configuration of a particular image, click Settings. When you have finished
adjusting the image parameters, such as brightness and contrast, import those settings as a print
configuration file. Use the Export option to create a print configuration file from the current settings.
Export
To adjust the print configuration of a particular image, click Settings. When you have finished
adjusting the image parameters, such as brightness and contrast, export those settings as a print
configuration file. Use the Import option to load a previously exported configuration file.
Improve Gray Color
Select this option to improve the image quality of shaded areas.
Enhance Black Printing
If a black graphic does not print correctly, select this setting.
Improve Pattern Printing
Select this option to improve the pattern printing if printed fills and patterns are different from the fills
and patterns you see on your computer screen.
8. Multiple Page
Select this option to print multiple pages on a single sheet of paper or print one page of your document on
multiple sheets.
Page Order
Select the page order when printing multiple pages on a single sheet of paper.
Border Line
Select the type of border to use when printing multiple pages on a single sheet of paper.
9. 2-sided / Booklet (Available only for certain models)
Select this option to print on both sides of the paper or print a document in booklet format using 2-sided
printing.
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2-sided Settings button
Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each
orientation.
10. Paper Source
Select the paper source setting according to your print conditions or purpose.
First Page
Select the paper source to use for printing the first page.
Other Pages
Select the paper source to use for printing the second and subsequent pages.
Advanced Tab
1. Scaling
Select these options to enlarge or reduce the size of the pages in your document.
Fit to Paper Size
Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select
this option, select the paper size you want from the drop-down list.
Free
Select this option to enlarge or reduce the document pages manually. When you select this option, type a
value into the field.
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2. Reverse Print
Select this option to rotate the printed image 180 degrees.
3. Use Watermark
Select this option to print a logo or text on your document as a watermark. Select one of the preset
watermarks, add a new watermark, or use an image file you have created.
4. Header-Footer Print
Select this option to print the date, time and PC login user name on the document.
5. Toner Save Mode
Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but are
still legible.
6. Secure Print
This feature ensures that confidential or sensitive documents do not print until you enter a password on the
machine's control panel.
7. Administrator
This feature allows you to change the administrator password and restrict various printing functions.
8. User Authentication
This feature allows you to confirm the restrictions for each user.
9. Other Print Options button
Sleep Time
Select this option to set the machine to enter sleep mode immediately after printing.
Improve Print Output
Select this option to reduce the amount of paper curling and improve the toner fixing.
Skip Blank Page
Select this option to allow the printer driver to automatically detect blank pages and exclude them from
printing.
Special Red Color (Available only for some countries)
Use several red colour to meet your needs. If you could accept our recommended colour, select the Use
the recommended red color. If you cannot accept our recommended red colour, select the Select
another red color. Click the Print the red color patch button and select another red colour number.Enter the colour number in the Enter color number box.
NOTE
•The showed red colour is just image sample, please note that it possibly happens the difference
between the image and the actual printed red colour.
•For the best output effect, when you select Special Red Color mode, Toner Save Mode is
unavailable. If you need to use Toner Save Mode, close Special Red Color mode.
TrueType Mode
Mode
Select how the fonts are processed for printing.
Use Printer TrueType Fonts(Available only for certain models)
Select whether to use built-in fonts for the font processing.
Eco settings
Select this option to reduce printing noise.
Related Information
• Print from Your Computer (Windows)
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Related Topics:
• Print a Document (Windows)
62
Home > Print > Print from Your Computer (Windows) > Secure Print (Windows)
Secure Print (Windows)
Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on
the machine's control panel.
•The secure data is deleted from the machine when you turn off the machine.
1. Select the print command in your application.
2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or
preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. Click the Settings button in the Secure Print field.
5. Select the Secure Print check box.
6. Type your four-digit password in the Password field.
You must set a separate password for each document.
7. Type the User Name and Job Name in the text field, if needed.
8. Click OK, to close the Secure Print Settings window.
9. Click OK.
10. Complete your print operation.
11. On the machine's control panel, swipe left or right or press d or c to display the [Secure Print] option,
and then press [Secure Print].
12. Swipe up or down or press a or b to display user names, and then press your user name.
The LCD displays the list of secured jobs for your name.
13. Swipe up or down or press a or b to display the print job, and then press it.
14. Enter your four-digit password, and then press [OK].
15. Enter the number of copies you want.
16. Press [Start].
The machine prints the data.
After you have printed the secured data, it will be cleared from the machine's memory.
Related Information
• Print from Your Computer (Windows)
63
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows)
Change the Default Print Settings (Windows)
When you change an application's print settings, the changes only apply to documents printed with that
application. To change print settings for all Windows applications, you must configure the printer driver
properties.
1. Do one of the following:
•For Windows Server 2008
Click
•For Windows 7 and Windows Server 2008 R2
Click (Start) > Devices and Printers.
•For Windows 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.
•For Windows 10 and Windows Server 2016
Click
and printers.
•For Windows Server 2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware group, click View devices and printers.
•For Windows Server 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.
2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printerproperties. If printer driver options appear, select your printer driver.
3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
The printer driver dialog box appears.
(Start) > Control Panel > Hardware and Sound > Printers.
> Windows System > Control Panel. In the Hardware and Sound group, click View devices
•To configure the tray settings, click the Device Settings tab(Available only for certain models).
•To change the printer port, click the Ports tab.
4. Select the print settings you want to use as defaults for all of your Windows programs.
5. Click OK.
6. Close the printer properties dialog box.
Related Information
• Print from Your Computer (Windows)
64
Home > Print > Print from Your Computer (Windows) > Print a Document Using the BR-Script3 Printer
Driver (PostScript® 3™ Language Emulation) (Windows)
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3
™
Language Emulation) (Windows)
The BR-Script3 printer driver lets you print PostScript® data more clearly.
To install the PS driver (BR-Script3 printer driver), launch the Brother installation disc, select Custom in the
Select Machine section, and then select the PS Driver check box.
1. Select the print command in your application.
2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Layout, Paper/Quality, or Secure Print tab to change basic print settings. (Available only for
certain models)
Click the Layout or Paper/Quality tab, and then click the Advanced… button to change advanced print
settings.
4. Click OK.
5. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
65
Home > Print > Print from Your Computer (Windows) > Monitor the Status of the Machine from Your
Computer (Windows)
Monitor the Status of the Machine from Your Computer (Windows)
The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices,
allowing you to get immediate notification of errors.
•Do one of the following:
-Double-click the
-(Windows 7)
Click (Start) > All Programs > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Status Monitor.
-(Windows 8)
Click
already selected). Click Tools in the left navigation bar, and then click Status Monitor.
-(Windows 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from bottom of the Start screen to bring up the Apps screen). When the Apps
screen appears, tap or click (Brother Utilities), and then click the drop-down list and select your
model name (if not already selected). Click Tools in the left navigation bar, and then click StatusMonitor.
-(Windows 10)
Click > Brother > Brother Utilities.
Click the drop-down list and select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Status Monitor.
(Brother Utilities), and then click the drop-down list and select your model name (if not
icon in the task tray.
(if you are using a touch-
Troubleshooting
Click the Troubleshooting button to access the troubleshooting website.
Looking for replacement supplies?
Click the Looking for replacement supplies? button for more information on Brother genuine supplies.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Printing Problems
• Calibrate Colour Output
66
Home > Print > Print from Your Computer (Mac)
Print from Your Computer (Mac)
• Print a Document (Mac)
• Print Options (Mac)
• Secure Print (Mac)
•
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language
emulation) (Mac)
• Monitor the Status of the Machine from Your Computer (Mac)
67
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac)
Print a Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print.
3. Select Brother XXX-XXXX (where XXXX is your model name).
4. Type the number of copies you want in the Copies field.
5. Click the Paper Size pop-up menu, and then select your paper size.
6. Select the Orientation option that matches the way you want the document to print.
7. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
8. Click the Media Type pop-up menu, and then select the type of paper you are using.
9. Change other printer settings, if needed.
10. Click Print.
Related Information
• Print from Your Computer (Mac)
Related Topics:
• Print Options (Mac)
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Home > Print > Print from Your Computer (Mac) > Print Options (Mac)
Print Options (Mac)
Page Setup
1. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Scale
Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size.
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Layout
1. Pages per Sheet
Select the number of pages to print on a single sheet of paper.
2. Layout Direction
Select the page order when printing multiple pages on a single sheet of paper.
3. Border
Select the type of border to use when printing multiple pages on a single sheet of paper.
4. Two-Sided (Available only for certain models)
Select whether to print on both sides of the paper.
5. Reverse Page Orientation
Select this option to rotate the printed image 180 degrees.
6. Flip horizontally
Select this option to reverse the printed image on the page horizontally from left to right.
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Paper Handling
1. Collate pages
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of copies
you choose. If this option is not selected, then each page will print according to the number of copies chosen
before the next page of the document is printed.
2. Pages to Print
Select which pages you want to print (even pages or odd pages).
3. Page Order
Select the page order.
4. Scale to fit paper size
Select this option to enlarge or reduce the pages in your document to fit the selected paper size.
5. Destination Paper Size
Select the paper size to print on.
6. Scale down only
Select this option if you want to reduce the pages in your document when they are too large for the selected
paper size. If this option is selected and the document is formatted for a paper size that is smaller than the
paper size you are using, the document will be printed at its original size.
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Print Settings
1. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.
2. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.
3. Color / Mono
Select the Colour/Mono settings to use.
NOTE
•The machine’s colour sensor is very sensitive and may perceive faded black text or an off-white
background as colour. If you know that your document is black and white and you want to conserve
colour toner, select Mono mode.
•If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour
document, the print job cannot be completed. Cancel your print job and select to start the print job
again in Mono mode, as long as Black toner is available.
4. Paper Source
Select the paper source setting according to your print conditions or purpose.
5. Advanced
Toner Save Mode
Select this feature to conserve toner by using less toner to print documents; printouts appear lighter, but
are still legible.
Improve Print Output
Select this option to reduce the amount of paper curling and improve the toner fixing.
Quiet Mode
Select this option to reduce printing noise.
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Other Print Options
Skip Blank Page
Select this option to allow the printer driver to automatically detect blank pages and exclude them from
printing.
Color Settings
1. Color Mode
Select the colour mode to suit your preference.
2. Advanced Color Settings
Click the disclosure triangle to select the Colour Enhancement feature. This feature analyses your image to
improve its sharpness, white balance and colour density. This process may take several minutes depending
on the size of the image and the specifications of your computer.
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Secure Print
1. Secure Print (Available only for certain models)
This feature ensures that confidential or sensitive documents do not print until you enter a password on the
machine's control panel.
Related Information
• Print from Your Computer (Mac)
Related Topics:
• Print a Document (Mac)
74
Home > Print > Print from Your Computer (Mac) > Secure Print (Mac)
Secure Print (Mac)
Use Secure Print to ensure that confidential or sensitive documents do not print until you enter a password on
the machine's control panel.
•The secure data is deleted from the machine when you turn off the machine.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Brother XXX-XXXX (where XXXX is your model name).
3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options
appear.
4. Select the Secure Print check box.
5. Type your user name, job name and a four-digit password.
6. Click Print.
7. On the machine's control panel, swipe left or right or press d or c to display the [Secure Print] option,
and then press [Secure Print].
8. Swipe up or down or press a or b to display user names, and then press your user name.
The LCD displays the list of secured jobs for your name.
9. Swipe up or down or press a or b to display the print job, and then press it.
10. Enter your four-digit password, and then press [OK].
11. Enter the number of copies you want.
12. Press [Start].
After you have printed the secured data, it will be cleared from the machine's memory.
Related Information
• Print from Your Computer (Mac)
75
Home > Print > Print from Your Computer (Mac) > Print a Document Using the BR-Script3 Printer Driver
(PostScript® 3™ language emulation) (Mac)
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3
language emulation) (Mac)
The BR-Script3 printer driver lets you print PostScript® data more clearly.
•Go to your model's Downloads page on the Brother Solutions Center at
the PS driver (BR-Script3 printer driver).
•Make sure you have added the BR-Script3 printer driver from Printers & Scanners in the SystemPreferences list on your Mac.
1. Make sure you have loaded the correct size paper in the paper tray.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print.
3. Select your machine.
4. Type the number of copies you want in the Copies field.
5. Click the Paper Size pop-up menu, and then select your paper size.
6. Select the Orientation option that matches the way you want the document to print.
7. Click the print options pop-up menu, and then click Printer Features.
The Printer Features options appear.
8. Click the Print Quality pop-up menu, and then select the print quality.
9. Click the Media Type pop-up menu, and then select the type of paper you are using.
10. Select the Auto, Color, or Mono option for the Color / Mono print setting.
11. Change other printer settings, if needed.
12. Click Print.
support.brother.com to download
™
Related Information
• Print from Your Computer (Mac)
76
Home > Print > Print from Your Computer (Mac) > Monitor the Status of the Machine from Your Computer
(Mac)
Monitor the Status of the Machine from Your Computer (Mac)
The Status Monitor utility is a configurable software tool for monitoring the status of a device, allowing you to get
immediate notification of error messages, such as paper empty or paper jam, at preset update intervals. You can
also access Web Based Management.
1. Click the System Preferences menu, select Printers & Scanners, and then select your machine.
2. Click the Options & Supplies button.
3. Click the Utility tab, and then click the Open Printer Utility button.
Status Monitor starts.
Troubleshooting
Click the Troubleshooting button to access the troubleshooting website.
Visit the Genuine Supplies website
Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies.
Updating the machine's status
To view the latest machine status while the Status Monitor window is open, click the icon. You can
set the interval at which the software updates machine status information. Click Brother Status Monitor in
the menu bar, and then select Preferences.
Web Based Management (Network Connection Only)
Access the Web Based Management System by clicking the machine icon on the Status Monitor screen.
You can use a standard Web Browser to manage your machine using HTTP (Hyper Text Transfer
Protocol).
Related Information
• Print from Your Computer (Mac)
Related Topics:
• Printing Problems
• Calibrate Colour Output
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Home > Print > Cancel a Print Job
Cancel a Print Job
1. Press .
To cancel multiple print jobs, press and hold for about four seconds.
Related Information
• Print
Related Topics:
• Printing Problems
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Home > Print > Test Print
Test Print
If there are problems with print quality, follow these instructions to do a test print:
• Scan Using the Scan Button on Your Brother Machine
• Scan from Your Computer (Windows)
• Scan from Your Computer (Mac)
• Configure Scan Settings Using Web Based Management
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Home > Scan > Scan Using the Scan Button on Your Brother Machine
Scan Using the Scan Button on Your Brother Machine
• Scan Photos and Graphics
• Save Scanned Data to a Folder as a PDF File
• Save Scanned Data to a USB Flash Drive
• Scan to an Editable Text File (OCR)
• Scan to Email Attachment
• Scan to FTP
• Scan to Network (Windows)
• Scan to SharePoint
• Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
• Change Scan Button Settings from ControlCenter4 (Windows)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
• Configure Certificate for Signed PDF
• Disable Scanning from Your Computer
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Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics
Scan Photos and Graphics
Send scanned photos or graphics directly to your computer.
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software.
1. Load your document.
2. Press [Scan] > [to PC] > [to Image] .
3. If the machine is connected over the network, select the computer name you want to send data.
If the LCD prompts you to enter a PIN for the computer, enter the four-digit PIN on the LCD, and then press
[OK].
4. Do one of the following:
•To change the scan settings, press [Options], and then go to the next step.
•To use the default scan settings, press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
To change scan settings, a computer with Brother's ControlCenter software installed must be connected to
the machine.
5. To scan both sides of the document (MFC-9350CDW):
•Press [2-sided Scan], and then select the document type.
OptionDescription
2-sided Scan: Long Edge
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OptionDescription
2-sided Scan: Short Edge
6. Select the scan settings you want to change:
•[Resolution]
•[File Type]
•[Scan Type]
•[Document Size]
•[Scan Settings]
•[Brightness]
•[Contrast]
(available only for the [Colour] and [Grey] options)
•[Auto Deskew]
•[Skip Blank Page]
•[Remove Background Colour]
(available only for the [Colour] and [Grey] options)
•If your machine displays the [OK] button, press [OK].
•To save the settings as a shortcut, press [Save as Shortcut].
7. Press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
Related Information
• Scan Using the Scan Button on Your Brother Machine
Related Topics:
• Change Scan Button Settings from ControlCenter4 (Windows)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
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Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as
a PDF File
Save Scanned Data to a Folder as a PDF File
Scan documents and save them to a folder on your computer as PDF files.
Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software.
1. Load your document.
2. Press [Scan] > [to PC] > [to File] .
3. If the machine is connected over the network, select the computer name you want to send data.
If the LCD prompts you to enter a PIN for the computer, enter the four-digit PIN on the LCD, and then press
[OK].
4. Do one of the following:
•To change the scan settings, press [Options], and then go to the next step.
•To use the default scan settings, press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
To change scan settings, a computer with Brother's ControlCenter software installed must be connected to
the machine.
5. To scan both sides of the document (MFC-9350CDW):
•Press [2-sided Scan], and then select the document type.
OptionDescription
2-sided Scan: Long Edge
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OptionDescription
2-sided Scan: Short Edge
6. Select the scan settings you want to change:
•[Resolution]
•[File Type]
•[Scan Type]
•[Document Size]
•[Scan Settings]
•[Brightness]
•[Contrast]
(available only for the [Colour] and [Grey] options)
•[Auto Deskew]
•[Skip Blank Page]
•[Remove Background Colour]
(available only for the [Colour] and [Grey] options)
•If your machine displays the [OK] button, press [OK].
•To save the settings as a shortcut, press [Save as Shortcut].
7. Press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
Related Information
• Scan Using the Scan Button on Your Brother Machine
Related Topics:
• Change Scan Button Settings from ControlCenter4 (Windows)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
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Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB
Flash Drive
Save Scanned Data to a USB Flash Drive
Related Models: MFC-9350CDW
Scan documents directly to a USB flash drive.
1. Load your document.
2. Insert a USB flash drive into your machine.
The LCD automatically changes.
3. Press [Scan to USB].
4. Do one of the following:
•To change the settings, press [Options], and then select the button you want to change. Follow the
machine's instructions.
-To set your own default settings: after making changes to settings, press the [Set New Default]
option, and then press [Yes].
-To restore the factory settings: press [Factory Reset], and then press [Yes].
•Press [Start] to start scanning without changing additional settings.
5. To scan both sides of the document (MFC-9350CDW):
•Press [2-sided Scan], and then select the document type.
OptionDescription
2-sided Scan: Long Edge
2-sided Scan: Short Edge
6. Select the scan settings you want to change:
•[Resolution]
•[File Type]
•[Scan Type]
•[Document Size]
•[Brightness]
•[Contrast]
(available only for the [Colour] and [Grey] options)
•[File Name]
•[File Name Style]
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•[File Size]
•[Auto Deskew]
•[Skip Blank Page]
•[Skip Blank Page Sensitivity]
•[Remove Background Colour]
(available only for the [Colour] and [Grey] options)
•If your machine displays the [OK] button, press [OK].
•To save the settings as a shortcut, press [Save as Shortcut].
7. Press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
IMPORTANT
The LCD displays a message while reading the data. DO NOT unplug the power cord or remove the USB
flash drive from the machine while it is reading the data. You could lose your data or damage the USB
flash drive.
Related Information
• Scan Using the Scan Button on Your Brother Machine
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Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File
(OCR)
Scan to an Editable Text File (OCR)
Your machine can convert characters in a scanned document to text using optical character recognition (OCR)
technology. You can edit this text using your preferred text-editing application.
•The Scan to OCR feature is available for certain languages.
•Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software.
1. Load your document.
2. Press [Scan] > [to PC] > [to OCR] .
3. If the machine is connected over the network, select the computer name you want to send data.
If the LCD prompts you to enter a PIN for the computer, enter the four-digit PIN on the LCD, and then press
[OK].
4. Do one of the following:
•To change the scan settings, press [Options], and then go to the next step.
•To use the default scan settings, press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
To change scan settings, a computer with Brother's ControlCenter software installed must be connected to
the machine.
5. To scan both sides of the document (MFC-9350CDW):
•Press [2-sided Scan], and then select the document type.
OptionDescription
2-sided Scan: Long Edge
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OptionDescription
2-sided Scan: Short Edge
6. Select the scan settings you want to change:
•[Resolution]
•[File Type]
•[Scan Type]
•[Document Size]
•[Scan Settings]
•[Brightness]
•[Contrast]
(available only for the [Colour] and [Grey] options)
•[Auto Deskew]
•[Skip Blank Page]
•[Remove Background Colour]
(available only for the [Colour] and [Grey] options)
•If your machine displays the [OK] button, press [OK].
•To save the settings as a shortcut, press [Save as Shortcut].
7. Press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
Related Information
• Scan Using the Scan Button on Your Brother Machine
Related Topics:
• Change Scan Button Settings from ControlCenter4 (Windows)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
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Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment
Scan to Email Attachment
Send a scanned document as an email attachment.
•Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent
changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software.
•The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File
feature to scan a document or a picture, and then attach the scanned file to an email message.
The machine scans to your default email application.
1. Load your document.
2. Press [Scan] > [to PC] > [to E-mail] .
3. If the machine is connected over the network, select the computer name you want to send data.
If the LCD prompts you to enter a PIN for the computer, enter the four-digit PIN on the LCD, and then press
[OK].
4. Do one of the following:
•To change the scan settings, press [Options], and then go to the next step.
•To use the default scan settings, press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
To change scan settings, a computer with Brother's ControlCenter software installed must be connected to
the machine.
5. To scan both sides of the document (MFC-9350CDW):
•Press [2-sided Scan], and then select the document type.
OptionDescription
2-sided Scan: Long Edge
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OptionDescription
2-sided Scan: Short Edge
6. Select the scan settings you want to change:
•[Resolution]
•[File Type]
•[Scan Type]
•[Document Size]
•[Scan Settings]
•[Brightness]
•[Contrast]
(available only for the [Colour] and [Grey] options)
•[Auto Deskew]
•[Skip Blank Page]
•[Remove Background Colour]
(available only for the [Colour] and [Grey] options)
•If your machine displays the [OK] button, press [OK].
•To save the settings as a shortcut, press [Save as Shortcut].
7. Press [Start].
The machine starts scanning. If using the machine's scanner glass, follow the touchscreen instructions to
complete the scanning job.
Related Information
• Scan Using the Scan Button on Your Brother Machine
Related Topics:
• Change Scan Button Settings from ControlCenter4 (Windows)
• Change Scan Button Settings from Brother iPrint&Scan (Mac)
91
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP
Scan to FTP
Scan documents directly to an FTP server when you need to share the scanned information. For added
convenience, configure different profiles to save your favourite Scan to FTP destinations.
• Set up a Scan to FTP Profile
• Upload Scanned Data to an FTP Server
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Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to
FTP Profile
Set up a Scan to FTP Profile
Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows and Safari 10/11 for Mac. Make
sure that JavaScript and Cookies are always enabled in whichever browser you use.
1. Start your web browser.
Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP
address of the machine or the print server name). For example: https://192.168.1.2
If the machine prompts you for a password, type it, and then click .
2. Click the Scan tab.
3. Click the Scan to FTP/Network/SharePoint menu in the left navigation bar.
4. Select the FTP option, and then click Submit.
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5. Click the Scan to FTP/Network/SharePoint Profile menu in the left navigation bar.
6. Select the profile you want to set up or change.
7. In the Profile Name field, type a name for this server profile (up to 15 alphanumeric characters). The
machine will display this name on the LCD.
8. In the Host Address field, type the Host Address (for example: ftp.example.com; up to 64 characters) or the
IP address (for example: 192.23.56.189).
9. Change the Port Number setting used to access the FTP server. The default for this setting is port 21. In
most cases this setting does not need to be changed.
10. In the Username field, type a user name (up to 32 characters) that has permission to write data to the FTP
server.
11. In the Password field, type the password (up to 32 characters) associated with the user name you entered in
the Username field. Type the password again in the Retype password field.
12. In the Store Directory field, type the path to the folder on the FTP server where you want to send your
scanned data. Do not type a slash mark at the beginning of the path (see example).
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