Brother MFC-9320CW User Manual

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USER’S GUIDE

MFC-9120CN MFC-9320CW

Version A

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-9120CN and MFC-9320CW (Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

You can check here for Brother driver updates.

To keep your machine’s performance up to date, check here for the latest firmware upgrade (Windows®).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

Note

In Canada, only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada:	1-877-BROTHER

		http://www.brother.ca/


Description			Item
Toner Cartridge <Black>			TN-210BK (Approx. 2,200 pages) 1 2
Toner Cartridge <Cyan>			TN-210C	(Approx. 1,400 pages) 1 2
Toner Cartridge <Magenta>			TN-210M	(Approx. 1,400 pages) 1 2
Toner Cartridge <Yellow>			TN-210Y	(Approx. 1,400 pages) 1 2
4 pcs. Drum Unit			DR-210CL (Approx. 15,000 pages ea. drum unit) 1 3 4
1 pc. Drum Unit <Black>			DR-210CL-BK (Approx. 15,000 pages ea.) 1 3 4
1 pc. Drum Unit <Color>			DR-210CL-CMY (Approx. 15,000 pages ea.) 1 3 4
Waste Toner Box			WT-200CL (Approx. 50,000 pages) 1
Belt Unit			BU-200CL (Approx. 50,000 pages) 1
Telephone Line Cord			LG3077001

User’s Guide			LS8239001 (English for USA and Canada)

			LS8239002 (French for Canada)

Quick Setup Guide			(MFC-9120CN) LS8243001 (English for USA and Canada)
			(MFC-9320CW) LS8279001 (English for USA and Canada)

			(MFC-9120CN) LS8243002 (French for Canada)
			(MFC-9320CW) LS8279002 (French for Canada)

1A4 or Letter size single-sided pages.

2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.

31 page per job.

4Drum life is approximate and may vary by type of use.

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® Digital Color One-Year Limited Warranty and

Replacement Service (USA Only)

Who is covered:

This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box.

Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

Machines: one year from the original purchase date.

Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1Physical damage to this Product;

2Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3Damage caused by another device or software used with this Product (including but not limited to damage resulting from

use of non Brother®-brand parts and Consumable and Accessory Items);

4Consumable and Accessory Items that expired in accordance with a rated life;

5Problems arising from other than defects in materials or workmanship; and,

6Normal Periodic Maintenance Items, such as Paper Feeding Kit and Fuser Unit.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-877-BROTHER (1-877- 276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping, so we would recommend that you insure your product.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement

Brother® Digital Color One-Year Limited Warranty and

Replacement Service (USA Only)

Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother’s then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother’s Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days, with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty

period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY (Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.

This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures.

For Laser and LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres

throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-BROTHER.

Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.

Table of Contents
Section I General
1	General information	2
	Using the documentation.......................................................................................	2
	Symbols and conventions used in the documentation ....................................	2
	Accessing the Software User’s Guide and Network User’s Guide ........................	3
	Viewing documentation ...................................................................................	3
	Accessing Brother support (Windows®) ................................................................	5
	Control panel overview ..........................................................................................	6
	Data LED indications .....................................................................................	10
2	Loading paper and documents	11
	Loading paper and print media............................................................................	11
	Loading paper in the standard paper tray......................................................	11
	Loading paper in the manual feed slot ..........................................................	13
	Unprintable area ............................................................................................	17
	Acceptable paper and other print media..............................................................	18
	Recommended paper and print media ..........................................................	18
	Type and size of paper ..................................................................................	18
	Handling and using special paper .................................................................	20
	Loading documents .............................................................................................	23
	Using the automatic document feeder (ADF) ................................................	23
	Using the scanner glass ................................................................................	24
3	General Setup	25
	Mode Timer..........................................................................................................	25
	Paper settings......................................................................................................	25
	Paper Type ....................................................................................................	25
	Paper Size .....................................................................................................	25
	Volume settings ...................................................................................................	26
	Ring volume...................................................................................................	26
	Beeper volume ..............................................................................................	26
	Speaker volume.............................................................................................	26
	Automatic daylight savings time ..........................................................................	27
	Ecology features ..................................................................................................	27
	Toner Save ....................................................................................................	27
	Sleep Time ....................................................................................................	27
	LCD Contrast.......................................................................................................	28
	Dial Prefix ............................................................................................................	28
	Setting up the prefix number .........................................................................	28
	Changing the prefix number ..........................................................................	28

vii

4	Security features	29
	Secure Function Lock 2.0 (MFC-9320CW only) ..................................................	29
	Setting the password for the administrator ...................................................	29
	Changing the password for the administrator................................................	30
	Setting up the public user mode ....................................................................	30
	Setting up restricted users.............................................................................	31
	Turning Secure Function Lock on/off.............................................................	31
	Switching Users.............................................................................................	32
	Memory Security (MFC-9120CN only).................................................................	32
	Setting up the password ...............................................................................	33
	Changing your memory security password ...................................................	33
	Turning memory security on/off .....................................................................	33
	Setting Lock .........................................................................................................	34
	Setting up the password ................................................................................	34
	Changing your Setting Lock password ..........................................................	34
	Turning Setting Lock on/off............................................................................	35
	Restricting dialing ................................................................................................	35
	Dial pad restriction.........................................................................................	35
	One Touch restriction ....................................................................................	35
	Speed Dial restriction ....................................................................................	36

Section II Fax

5	Sending a fax	38
	How to fax............................................................................................................	38
	Entering fax mode .........................................................................................	38
	Sending a fax from the ADF ..........................................................................	38
	Sending a fax from the scanner glass ...........................................................	38
	Faxing A4 size documents from the scanner glass .......................................	39
	Canceling a fax in progress ...........................................................................	39
	Broadcasting (black & white only)........................................................................	39
	Canceling a Broadcast in progress................................................................	40
	Additional sending operations..............................................................................	40
	Sending faxes using multiple settings ...........................................................	40
	Electronic cover page (black & white only)....................................................	41
	Contrast .........................................................................................................	42
	Changing Fax Resolution ..............................................................................	42
	Dual access (black & white only) ...................................................................	43
	Real Time Transmission................................................................................	43
	Overseas Mode .............................................................................................	44
	Delayed Fax (black & white only) ..................................................................	44
	Delayed batch transmission (black & white only) ..........................................	44
	Checking and canceling waiting jobs.............................................................	45
	Sending a fax manually .................................................................................	45
	Sending a fax at the end of a conversation ...................................................	45
	Out of memory message ...............................................................................	45

viii

6	Receiving a fax	46
	Choose the correct Receive Mode ......................................................................	46
	Using receive modes ...........................................................................................	48
	Fax Only ........................................................................................................	48
	Fax/Tel...........................................................................................................	48
	Manual...........................................................................................................	48
	External TAD .................................................................................................	48
	Receive Mode settings ........................................................................................	49
	Ring Delay .....................................................................................................	49
	F/T Ring Time (Fax/Tel mode only)...............................................................	49
	Easy Receive.................................................................................................	50
	Setting the Print Density ................................................................................	50
	Additional receiving operations............................................................................	51
	Printing a reduced incoming fax ....................................................................	51
	Setting the Fax Receive Stamp (black & white only).....................................	51
	Receiving a fax at the end of a conversation.................................................	51
	Printing a fax from the memory .....................................................................	52
	Receiving faxes into memory when the paper tray is empty
	(black & white only) ...................................................................................	52
7	Telephone services and external devices	53
	Telephone line services .......................................................................................	53
	Voice Mail ......................................................................................................	53
	Distinctive Ring..............................................................................................	54
	Caller ID ........................................................................................................	56
	Connecting an external TAD (telephone answering device)................................	57
	Connections...................................................................................................	58
	Recording an outgoing message (OGM).......................................................	58
	Special line considerations ............................................................................	59
	Multi-line connections (PBX) .........................................................................	60
	External and extension telephones......................................................................	60
	Using external and extension telephones .....................................................	60
	For Fax/Tel mode only...................................................................................	61
	Connecting an external or extension telephone ............................................	61
	Using a non-Brother cordless external handset ............................................	61
	Using Remote Codes ....................................................................................	61

8	Dialing and storing numbers	63
	How to dial ...........................................................................................................	63
	Manual dialing ...............................................................................................	63
	One touch dialing...........................................................................................	63
	Speed dialing.................................................................................................	63
	Search ...........................................................................................................	64
	Fax redial.......................................................................................................	64
	Storing numbers ..................................................................................................	64
	Storing a pause .............................................................................................	64
	Storing One Touch Dial numbers ..................................................................	65
	Storing Speed Dial numbers..........................................................................	66
	Changing One Touch and Speed Dial numbers............................................	68
	Setting up Groups for Broadcasting ..............................................................	69
	Dialing access codes and credit card numbers .............................................	71
	Pause ............................................................................................................	71
	Tone or Pulse (Canada only).........................................................................	71
9	Remote Fax Options (black & white only)	72
	Fax Forwarding....................................................................................................	72
	Paging..................................................................................................................	73
	Fax Storage .........................................................................................................	73
	PC Fax Receive...................................................................................................	74
	Changing Remote Fax Options ...........................................................................	75
	Turning off Remote Fax Options ...................................................................	75
	Remote retrieval ..................................................................................................	76
	Setting a Remote Access Code.....................................................................	76
	Using your Remote Access Code..................................................................	76
	Retrieving fax messages ...............................................................................	77
	Changing the Fax Forwarding number ..........................................................	77
	Remote fax commands........................................................................................	78
10	Polling	79
	Polling receive .....................................................................................................	79
	Sequential polling ..........................................................................................	79
	Polled transmit (black & white only).....................................................................	80
	Setup for polled transmit................................................................................	80
11	Printing reports	81
	Fax reports...........................................................................................................	81
	Transmission verification report.....................................................................	81
	Fax Journal....................................................................................................	82
	Reports ................................................................................................................	82
	How to print a report ......................................................................................	83

Section III Copy
12	Making copies	86
	How to copy .........................................................................................................	86
	Entering copy mode.......................................................................................	86
	Making a single copy .....................................................................................	86
	Making multiple copies ..................................................................................	86
	Stop copying..................................................................................................	86
	Copy options (temporary settings).......................................................................	87
	Enlarging or reducing the image copied ........................................................	87
	Using the Options key ...................................................................................	88
	Improving copy quality...................................................................................	89
	Sorting copies using the ADF ........................................................................	89
	Adjusting Contrast, Color and Brightness......................................................	89
	Making N in 1 copies (page layout) ...............................................................	91
	Out of memory message .....................................................................................	92

Section IV Direct printing

13	Printing photos from a digital camera (MFC-9320CW only)	94
	Before using PictBridge .......................................................................................	94
	PictBridge requirements ................................................................................	94
	Using PictBridge ..................................................................................................	94
	Setting your digital camera ............................................................................	94
	Printing images....................................................................................................	95
	DPOF printing................................................................................................	96
	Printing images with Secure Function Lock 2.0 enabled (MFC-9320CW only) ...	96
	Connecting a camera as a storage device ..........................................................	98
	Understanding the error messages .....................................................................	98
14	Printing data from a USB Flash memory drive
	(MFC-9320CW only)	99
	Supported file formats..........................................................................................	99
	Creating a PRN or PostScript® 3™ file for direct printing....................................	99
	Printing data directly from the USB Flash memory drive
	(MFC-9320CW only).......................................................................................	100
	Printing data directly from the USB flash memory drive with
	Secure Function Lock 2.0 enabled (MFC-9320CW only) ...............................	101
	Understanding the error messages ...................................................................	103

Section V Software
15	Software and Network features	106
	How to read the HTML User’s Guide.................................................................	106
	Windows® ....................................................................................................	106
	Macintosh ....................................................................................................	106
Section VI Appendixes
A	Safety and legal	108
	Choosing a location ...........................................................................................	108
	To use the machine safely.................................................................................	109
	Important safety instructions........................................................................	113
	Standard telephone and FCC notices .........................................................	115
	Industry Canada Compliance Statement (Canada only) ............................	117
	Disconnect device .......................................................................................	117
	LAN connection ...........................................................................................	117
	International ENERGY STAR® Qualification Statement..............................	118
	Libtiff Copyright and License .............................................................................	119
	Trademarks........................................................................................................	120
B	Options	121
	Options ..............................................................................................................	121
	Memory board....................................................................................................	122
	Installing extra memory ...............................................................................	122
C	Troubleshooting and routine maintenance	124
	Troubleshooting .................................................................................................	124
	If you are having difficulty with your machine ..............................................	124
	Improving the print quality ...........................................................................	133
	Setting Dial Tone detection .........................................................................	140
	Telephone line interference .........................................................................	140
	Error and maintenance messages.....................................................................	141
	Transferring your faxes or Fax Journal report .............................................	147
	Document jams............................................................................................	148
	Paper jams ..................................................................................................	149
	Routine maintenance.........................................................................................	154
	Cleaning the outside of the machine ...........................................................	154
	Cleaning the scanner...................................................................................	155
	Cleaning the LED heads..............................................................................	156
	Cleaning the corona wires ...........................................................................	157
	Cleaning the drum unit ................................................................................	159
	Cleaning the paper pick-up rollers...............................................................	163
	Calibration ...................................................................................................	164
	Auto Registration .........................................................................................	165
	Manual Registration.....................................................................................	165

xii

	Replacing the consumable items.......................................................................	166
	Replacing a Toner cartridge ........................................................................	168
	Drum units ...................................................................................................	173
	Replacing the belt unit.................................................................................	178
	Replacing the waste toner box ....................................................................	182
	Replacing periodic maintenance parts...............................................................	187
	Machine Information ..........................................................................................	187
	Checking the Serial Number........................................................................	187
	Checking the Page Counters.......................................................................	187
	Checking the remaining life of parts ............................................................	188
	Reset functions............................................................................................	188
	How to reset the machine............................................................................	189
	Packing and shipping the machine....................................................................	189
D	Menu and features	194
	On-screen programming....................................................................................	194
	Menu table...................................................................................................	194
	Memory storage...........................................................................................	194
	Menu keys .........................................................................................................	194
	How to access the menu mode ...................................................................	195
	Menu table.........................................................................................................	196
	Entering text ......................................................................................................	216
E	Specifications	218
	General..............................................................................................................	218
	Print media.........................................................................................................	220
	Fax.....................................................................................................................	221
	Copy ..................................................................................................................	222
	Scan ..................................................................................................................	223
	Print ...................................................................................................................	224
	Interfaces...........................................................................................................	225
	PictBridge (MFC-9320CW) ................................................................................	226
	Direct Print feature (MFC-9320CW) ..................................................................	227
	Computer requirements ....................................................................................	228
	Consumable items.............................................................................................	229
	Ethernet wired network......................................................................................	230
	Ethernet wireless network (MFC-9320CW only)................................................	232
	Authentication and encryption for wireless users only.................................	234
	Wireless one-push configuration .................................................................	236
F	Glossary	237
G	Index	241

xiii

xiv

Section I

General

General information	2
Loading paper and documents	11
General Setup	25
Security features	29

1 General information

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

Bold	Bold style identifies keys on the
	machine control panel or
	computer screen.
Italics	Italicized style emphasizes an
	important point or refers you to
	a related topic.
Courier	Courier New font identifies the
New	messages shown on the LCD
	of the machine.

WARNING

Warnings tell you what to do to prevent possible personal injury.

CAUTION

Cautions specify procedures you must follow or avoid to prevent possible minor injuries.

IMPORTANT

IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Accessing the

Software User’s Guide

and Network User’s

Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide.

Viewing documentation

Viewing documentation (Windows®)

To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the program group, and then click User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC.

Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive.

b If the language selection screen appears, click your language.

General information
c If the model name screen appears, click
your model name. The CD-ROM main
menu will appear.	1

If this window does not appear, use

Windows® Explorer to find and run the start.exe program from the root directory of the Brother CD-ROM.

d Click Documentation.

e Click the documentation you want to read:

HTML documents (2 manuals):

Software User’s Guide and Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

PDF documents (4 manuals):

User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

Chapter 1

How to find scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide:

Scanning a document using the TWAIN driver in Chapter 2

Scanning a document using the WIA driver (Windows® XP/Windows Vista®) in Chapter 2

Using ControlCenter3 in Chapter 3

Network Scanning in Chapter 12

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:

The complete ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps in the Quick Setup Guide. For more information about network setup please see the Network User's Guide.

Viewing documentation (Macintosh)

a Turn on your Macintosh.

Insert the Brother CD-ROM labeled Macintosh into your CD-ROM drive.

b The following window will appear.

c Double-click the Documentation icon. d Double-click your language folder.

e Double-click top.html to view the

Software User’s Guide and Network User’s Guide in HTML format.

f Click the documentation you want to read.

Software User’s Guide

Network User’s Guide

Note

The documents are also available in PDF format (4 manuals): User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide. The PDF format is recommended for printing the manuals.

Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

How to find scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide:

Scanning in Chapter 8

Using ControlCenter2 in Chapter 9

Network Scanning in Chapter 12

Presto! PageManager User’s Guide:

The complete Presto! PageManager User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

How to find Network setup instructions

General information
Accessing Brother
support (Windows®)	1

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM.

Click Brother Support on the main menu. The following screen will appear:

To access our web site (http://www.brother.com/) click

Brother Home Page.

To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.

To access the USA Brother online shopping mall (http://www.brothermall.com/) for additional product and service information, click Brother Mall.com.

To access Canada’s Brother online shopping mall (http://www.brother.ca/) for additional product and services information, click Shop Online (Canada).

For the latest news and product support information (http://solutions.brother.com/), click

Brother Solutions Center.

To visit our web site for original/genuine Brother supplies (http://www.brother.com/original/), click

Supplies Information.

To return to the main page, click Back.

Or, if you have finished, click Exit.

Chapter 1

Control panel overview

MFC-9120CN and MFC-9320CW have similar keys.

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General information

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Chapter 1

1One Touch keys

These 4 keys give you instant access to 8 previously stored numbers.

Shift

Lets you access One Touch numbers 5 to 8 when held down.

2Fax, Copy and Print keys Fax keys:

Hook

Press before dialing if you want to make sure a fax machine will answer, and then press

Black Start or Color Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings).

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialing a number manually.

Resolution

Sets the resolution when sending a fax.

Copy keys:

Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Reduces or enlarges copies.

Quality

Lets you change the quality for the next copy.

Print keys:

Direct (MFC-9320CW)

Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera.

(See Printing photos from a digital camera (MFC-9320CW only) on page 94.)

Reports (MFC-9120CN)

Print the Transmission Verification Reports, Help List, Tel Index List, Fax Journal, User Settings and Network Config.

Secure

You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD-ROM.)

(MFC-9320CW) When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure. (See

Secure Function Lock 2.0 (MFC-9320CW only) on page 29.)

Job Cancel

Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).

3Data LED

The LED will flash depending on the machine status.

4Error LED

Blinks in orange when the LCD displays an error or an important status message.

5LCD

Displays messages to help you set up and use your machine.

(MFC-9320CW only) A four level indicator shows the current wireless signal strength if you are using a wireless connection.

Max

6Clear/Back

Deletes entered data or lets you cancel the current setting.

Lets you store your settings in the machine.

Volume keys:

d or c

Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.

a or b

Press to scroll through the menus and options.

Address Book:

Lets you look up numbers that are stored in the dialing memory. It also lets dial stored numbers by pressing a three digit number.

7Dial pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

(Canada only) The # key temporarily switches the dialing mode from Pulse to Tone during a telephone call.

8Stop/Exit

Stops an operation or exits from a menu.

9Start: Color

Lets you start sending faxes or making copies in full color.

Black

Lets you start sending faxes or making copies in black & white.

10Mode keys:

Fax

Puts the machine in Fax mode.

Scan

Puts the machine in Scan mode.

(For details about scanning, see the Software User’s Guide on the CD-ROM.)

Copy

Puts the machine in Copy mode.

11Menu

Lets you access the Menu to program your settings in this machine.

General information

Chapter 1

Data LED indications

The Data LED (light emitting diode) will flash depending on the machine’s status.

LED	Machine Status	Description
	Ready Mode	The machine is ready to print, in sleep mode, there is no print
		data, or the power switch is off.

	Receiving Data	The machine is either receiving data from the computer,
		processing data in memory, or printing data.

Green (blinking)

Data Remaining in Print data remains in the machine memory.

Memory

Green

2 Loading paper and documents

Loading paper and print media

The machine can feed paper from the standard paper tray.

When you put paper into the paper tray, note the following:

If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray

Printing on plain paper, thin paper or recycled paper from the paper tray

a Pull the paper tray completely out of the machine.

b While pressing the green paper-guide
release lever (1), slide the paper guides	2
to fit the paper size you are loading in	2
the tray. Make sure that the guides are

firmly in the slots.

Note

For Legal and Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.)

Chapter 2

c Fan the stack of paper well to avoid paper jams and misfeeds.

d Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down.

f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine.

IMPORTANT

Make sure the paper guides touch the sides of the paper so it will feed properly. If you do not do this, it may cause damage to your machine.

e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.

Loading paper in the manual feed slot

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.

Printing on plain paper, recycled paper or bond paper from the manual feed slot

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

Note

The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.

a Lift up the support flap (1) to prevent paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine.

Loading paper and documents

b Open the manual feed slot cover.

c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.

Chapter 2

d Using both hands, put one piece of paper in the manual feed slot with the print side face up until the front edge of the paper touches the paper feed roller. Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go.

Printing on thick paper, labels, envelopes or small paper

When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper output method when you want to print on thick paper, labels, envelopes or paper that is smaller than

4.1 × 5.8 in. (or A6 size).

Note

•Remove each printed sheet or envelope immediately to prevent a paper jam.

•The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.

a Open the back cover (back output tray).

b <For printing envelopes only>

Pull down the two gray levers, one on the left-hand side and one on the right-hand side, toward you as shown in the illustration below.

c Open the manual feed slot cover.

Loading paper and documents
e Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in	2
the paper, let go.	2

d Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.

Chapter 2

Note

•Put the paper into the manual feed slot with the side to be printed face up.

•Make sure that the print media is straight and in the proper position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.

•Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.

•Pull the paper out completely when you retry putting the paper into the manual feed.

•If you put paper or other print media in the manual feed slot before the machine is in the Ready mode, an error may occur and the machine will stop printing.

•To easily remove a small printout from the output tray, lift up the scanner by using both hands as shown in the illustration.

•You can still use the machine while the scanner is up. To close the scanner, push it down with both hands.

•When the top cover is open, you cannot open the scanner.

Loading paper and documents

Unprintable area

Unprintable area for faxes and copies

The figures below show unprintable areas.

Usage

Document Size

Top (1)

Left (2)

Bottom (1)

Right (2)

Fax

Letter

0.16 in. (4 mm)

0.15 in. (3.95 mm)

0.16 in. (4 mm)

0.04 in. (1 mm)

Copy

Letter

0.16 in. (4 mm)

0.12 in. (3 mm)

Note

This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper. The area that cannot be printed on will vary by paper size.

Unprintable area when printing from a computer

When using the printer driver the printable area is smaller than the paper size, as shown below.

Portrait		Landscape
2	2	2	2
1		1

Windows® printer driver and Macintosh printer driver

BRScript Driver for Windows® and Macintosh

10.16 in. (4.23 mm)

20.16 in. (4.23 mm)

Note

The area that cannot be printed on may vary depending on the paper size and the printer driver you are using. The unprintable area shown above is for Letter size paper.

Chapter 2

Acceptable paper and other print media

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

Use paper made for plain paper copying.

Use paper that is 20 to 24 lb (75 to 90 g/m2).

DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.

For proper printing, you must choose the same paper size from your software application as the paper in the tray.

Avoid touching the printed surface of the paper immediately after printing.

Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

Recommended paper and print media

To get the best print quality, we suggest using the following paper.

Paper Type	Item
Plain Paper	Xerox 4200DP 20 lb

	Hammermill Laser Print
	(24 lb=90 g/m2)
Recycled Paper	No specific brand
	recommended

Labels	Avery laser labels white
	#5160

Envelope	No specific brand
	recommended

Type and size of paper

The machine loads paper from the installed standard paper tray or manual feed slot.

Standard paper tray

Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 19. The standard paper tray can hold up to 250 sheets of Letter/A4, Legal or

Folio size paper (20 lb or 80 g/m2). Paper can be loaded up to the maximum paper mark on the sliding paper width guide.

Manual feed slot

The manual feed slot can hold a sheet with a size of 3 to 8.66 in. (76.2 to 220 mm) wide and 4.57 to 16 in. (116 to 406.4 mm) long. Use the manual feed slot if you are using special paper, envelopes or labels.

The name for the paper trays in the printer driver in this Guide are as follows:

Tray and optional unit	Name
Standard paper tray	Tray

Manual feed slot	Manual Feed

Loading paper and documents

Paper capacity of the paper trays

	Paper size	Paper types	No. of sheets
Paper Tray	A4, Letter, Legal,	Plain paper, Thin paper	up to 250
	Executive, A5, A5 (Long	and Recycled paper	[20 lb (80 g/m2)]	2
	Edge), A6, B5 (ISO), B6			2
	(ISO) and Folio 1.
Manual feed slot	Width: 3.0 to 8.66 in.	Plain paper, Thin paper,	1 sheet [20 lb (80 g/m2)]
(Manual Feed)	(76.2 to 220 mm)	Thick paper, Thicker	1 Envelope
(Manual Feed)	Length: 4.57 to 16 in.	paper, Bond paper,	1 Envelope
		paper, Bond paper,
		Recycled paper,
	(116 to 406.4 mm)	Recycled paper,
	(116 to 406.4 mm)	Envelopes and Labels.
		Envelopes and Labels.

1 Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)

Recommended paper specifications

The following paper specifications are suitable for this machine.

Basis weight	20-24 lb (75-90 g/m2)
Thickness	80-110 m

Roughness	Higher than 20 sec.

Stiffness	90-150 cm3/100
Grain direction	Long grain

Volume resistivity	10e9-10e11 ohm
Surface resistivity	10e9-10e12 ohm-cm
Filler	CaCO3 (Neutral)
Ash content	Below 23 wt%

Brightness	Higher than 80%

Opacity	Higher than 85%

Chapter 2

Handling and using special paper

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

DO NOT use inkjet paper because it may cause a paper jam or damage your machine.

Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 392 degrees Fahrenheit (200 degrees centigrade).

If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid

IMPORTANT

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

•that is highly textured

•that is extremely smooth or shiny

•that is curled or warped

10.08 in. (2 mm) or greater curl may cause jams to occur.

•that is coated or has a chemical finish

•that is damaged, creased or folded

•that exceeds the recommended weight specification in this guide

•with tabs and staples

•with letterheads using low temperature dyes or thermography

•that is multipart or carbonless

•that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Envelopes

Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed from the Manual feed slot. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.

Check the following:

Envelopes should have a lengthwise sealing flap.

The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams).

Envelopes should consist of two layers of paper in the area circled in the figure below.

Loading paper and documents

Types of envelopes to avoid

IMPORTANT

DO NOT use envelopes:

• that are damaged, curled, wrinkled or	2
an unusual shape

•that are extremely shiny or textured

•with clasps, staples, snaps or tie strings

•with self-adhesive closures

•that are of a baggy construction

•that are not sharply creased

•that are embossed (have raised writing on them)

•that were previously printed by a laser/LED machine

•that are pre-printed on the inside

•that cannot be arranged neatly when stacked

•that are made of paper that weighs more than the paper weight specifications for the machine

•with edges that are not straight or consistently square

•with windows, holes, cut-outs or perforations

•with glue on surface as shown in figure below

1Feeding direction

Envelope joints that are sealed by the manufacturer should be secure.

We recommend that you do not print within 0.6 in. (15 mm) of the edges of envelopes.

•with double flaps as shown in figure below

Chapter 2

•with sealing flaps that have not been folded at purchase

•with sealing flaps as shown in figure below

•with each side folded as shown in figure below

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Labels

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.

Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print properly and may cause damage to your machine.

Labels must be fed from the manual feed slot only.

Types of labels to avoid

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

IMPORTANT

Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.

Loading documents

Using the automatic document feeder (ADF)

The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 20 lb

(80 g/m2) paper and always fan the pages before putting them in the ADF.

Recommended environment

Temperature: 68°F to 86°F (20°C to 30°C) Humidity: 50% - 70%

Paper: Xerox 4200 (20 lb/Letter)

IMPORTANT

•DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

•DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

•DO NOT use cardboard, newspaper or fabric.

•To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

Note

To scan documents that are not suitable for the ADF, see Using the scanner glass on page 24.

Make sure documents with correction fluid or written with ink are completely dry.

Documents to be faxed must be from 5.8 to

8.5in. (147.3 to 215.9 mm) wide and from

5.8to 14 in. (147.3 to 355.6 mm) long, and

of a standard weight [20 lb (80 g/m2)].

Loading paper and documents

a Unfold the ADF document output support flap (1) and the ADF support flap (2).

b Fan the pages well.

c Place your document face up, top edge first in the ADF until the LCD display message changes and you feel it touch the feed rollers.

d Adjust the paper guides (1) to fit the width of your document.

Chapter 2

Using the scanner glass

You can use the scanner glass to fax, copy or scan pages of a book one page at a time.

Documents can be up to 8.5 in. wide and 11.7 in. long (215.9 mm wide and 297 mm long).

Note

To use the scanner glass, the ADF must be empty.

a Lift the document cover.

b Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.

c Close the document cover.

IMPORTANT

If the document is a book or is thick do not slam the cover or press on it.

3 General Setup

Mode Timer

The machine has three mode keys on the control panel: Fax, Scan, and Copy.

You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.

This setting also sets the time the machine will change from individual user to the Public mode when using Secure Function Lock. (See Switching Users on page 32.)

a Press Menu, 1, 1.

General Setup 1.Mode Timer

b Press a or b to choose 0 Sec,

30 Secs, 1 Min, 2 Mins, 5 Mins or Off.

Press OK.

c Press Stop/Exit.

Paper settings

Paper Type

Set up the machine for the type of paper you 3 are using. This will give you the best print

quality.

a Press Menu, 1, 2, 1.

Paper 1.Paper Type

b Press a or b to choose Thin, Plain,

Thick, Thicker or Recycled Paper. Press OK.

c Press Stop/Exit.

Paper Size

You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5,

A5 L, A6, B5, B6 and Folio and four sizes for printing faxes: A4, Letter, Legal or

Folio (8.5"×13").

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.

a Press Menu, 1, 2, 2.

Paper 2.Paper Size

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5, B6 or Folio.

Press OK.

c Press Stop/Exit.

Chapter 3

Volume settings

Ring volume

You can choose a ring volume level from a range of settings, from High to Off.

While in Fax mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

You can also change the ring volume through the menu:

a Press Menu, 1, 3, 1.

Volume 1.Ring

b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press Stop/Exit.

Beeper volume

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.

a Press Menu, 1, 3, 2.

Volume 2.Beeper

b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press Stop/Exit.

Speaker volume

You can choose a range of speaker volume levels, from High to Off.

a Press Menu, 1, 3, 3.

Volume 3.Speaker

b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press Stop/Exit.

You can also adjust the speaker volume with the control panel keys.

a Press (Fax).

b Press Hook.

c Press or .

This setting will stay until you change it again.

d Press Hook.

Automatic daylight savings time

You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall.

a Press Menu, 1, 4.

General Setup 4.Auto Daylight

b Press a or b to choose On or Off. Press OK.

c Press Stop/Exit.

General Setup

Ecology features

Toner Save

You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off.

a Press Menu, 1, 5, 1.

Ecology 1.Toner Save

b Press a or b to choose On or Off. Press OK.

c Press Stop/Exit.

Note

We do not recommend Toner Save for printing Photo or Gray Scale images.

Sleep Time

The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle.

You can choose how long the machine must be idle before it goes into sleep mode. When the machine receives a fax, computer data, or makes a copy, the timer will be reset. The default setting is 005 minutes.

While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.

a Press Menu, 1, 5, 2.

Ecology 2.Sleep Time

b Enter the length of time the machine is idle before entering sleep mode. Press OK.

c Press Stop/Exit.

Chapter 3

LCD Contrast

You can change the contrast to make the LCD look lighter or darker.

a Press Menu, 1, 6.

General Setup 6.LCD Contrast

b Press a to make the LCD darker. Or, press b to make the LCD lighter. Press OK.

c Press Stop/Exit.

Dial Prefix

The Dial Prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.

Setting up the prefix number

a (USA) Press Menu, 0, 5.

(Canada) Press Menu, 0, 6.

b Enter the prefix number (up to 5 digits) on the dial pad.

Press OK.

Note

•You can use the numbers 0 to 9, #, l and !. (Press Hook to display “!”.)

You cannot use ! with any other numbers or characters.

If your telephone system requires a timed break recall (hookflash), press Hook to enter the break.

•(Canada only) If the pulse dialing mode is on, # and l are not available to use.

c Press Stop/Exit.

Changing the prefix number

a (USA) Press Menu, 0, 5.

(Canada) Press Menu, 0, 6.

b Do one of the following:

To change the prefix number, press 1.

To exit without making a change, press 2. Go to step d.

c Enter a new prefix number using the dial pad (up to 5 digits), press OK.

d Press Stop/Exit.

4 Security features

Secure Function Lock 2.0 (MFC-9320CW only)

Secure Function Lock lets you restrict Public access to the following machine functions:

Fax Tx

Fax Rx

Copy

Scan

USB Direct

PC Print

Color Print

This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.

Before using the security features you must first enter an administrator password.

Access to restricted operations can be enabled by creating a restricted user. Restricted users must enter a user password to use the machine.

Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call Brother Customer Service.

Note

•Secure Function Lock can be set manually at the control panel or by using Web Based Management. We recommend using Web Based Management to configure this feature. For more

information, see the Network User’s	4
Guide on the CD-ROM.

•Only administrators can set limitations and make changes for each user.

•When Secure Function Lock is on, you can only use 1.Contrast,

6.Polled TX and 7.Coverpg Setup under 2.Setup Send in the Fax menu.

If Fax Tx is disabled, you cannot use any function in the Fax menu.

•Polling Receive is enabled only when both Fax Tx and Fax Rx are enabled.

Setting the password for the administrator

The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted users

on page 31 and Turning Secure Function Lock on/off on page 31.)

a Press Menu, 1, 7, 1.

Security 1.Function Lock

b Enter a four-digit number for the password using numbers 0-9. Press OK.

c Re-enter the password when the LCD shows Verify:.

Press OK.

d Press Stop/Exit.

Chapter 4

Changing the password for the administrator

a Press Menu, 1, 7, 1.

Security 1.Function Lock

b Press a or b to choose Set Password. Press OK.

c Enter the registered four-digit password. Press OK.

d Enter a four-digit number for the new password.

Press OK.

e If the LCD shows Verify: re-enter the new password.

Press OK.

f Press Stop/Exit.

Setting up the public user mode

Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access the features made available through this setting. You can set up one Public user.

a Press Menu, 1, 7, 1.

Security 1.Function Lock

b Press a or b to choose Setup ID. Press OK.

c Enter the administrator password. Press OK.

d Press a or b to choose Public. Press OK.

e Press a or b to choose On or Off for

Fax Tx.

Press OK.

After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan,

USB Direct, PC Print and

Color Print. When the LCD shows Exit, press OK.

f Press Stop/Exit.

Setting up restricted users

You can set up users with restrictions and a password for functions that are available to them. You can set up more advanced restrictions, such as by page count or PC user login name, through Web Based Management. (For more information, see the

Network User’s Guide on the CD-ROM.) You can set up to 25 restricted users with restrictions and a password.

a Press Menu, 1, 7, 1.

Security 1.Function Lock

b Press a or b to choose Setup ID. Press OK.

c Enter the administrator password. Press OK.

d Press a or b to choose User01. Press OK.

e Use the numeric keys to enter the user name. (See Entering text on page 216.) Press OK.

f Enter a four-digit password for the user. Press OK.

g Press a or b to choose On or Off for

Fax Tx.

Press OK.

After you have set Fax Tx, repeat this step for Fax Rx, Copy, Scan,

USB Direct, PC Print and

Color Print. When the LCD shows Exit, press OK.

h Repeat steps d to g for entering each additional user and password.

i Press Stop/Exit.

Note

You cannot use the same name as another user’s name.

Security features

Turning Secure Function

Lock on/off

If you enter the wrong password, the LCD will show Wrong Password. Re-enter the correct password.

Turning Secure Function Lock on

a Press Menu, 1, 7, 1.

Security	4
1.Function Lock

b Press a or b to choose Lock OffiOn. Press OK.

c Enter your four-digit administrator password.

Press OK.

Turning Secure Function Lock off

a Press Menu, 1, 7, 1.

Security 1.Function Lock

b Press a or b to choose Lock OniOff. Press OK.

c Enter your four-digit administrator password.

Press OK.

Chapter 4

Switching Users

This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on.

Changing to the restricted user Mode

a Hold down Shift as you press Secure.

Change ID user 1

b Press a or b to choose your name. Press OK.

c Enter your four-digit password. Press OK.

Note

If you press a Mode key that is restricted, Access Denied will appear on the LCD and then the machine will ask your name. If you are a restricted user with access to this Mode, press a or b to choose your name and enter your four-digit password.

Changing to the Public Mode

After a restricted user has finished using the machine, it will return to the Public setting within the same time as the Mode Timer setting (Menu, 1, 1). (See Mode Timer

on page 25.) You can also exit from the restricted user mode by pressing the current Mode key you are in. Then LCD will ask you

Go to Public?.

Press 1 to choose 1. Yes.

Memory Security (MFC-9120CN only)

Memory Security lets you prevent unauthorized access to the machine.

While Memory Security is on, the following operations are available:

Receiving faxes into memory (limited by memory capacity)

Fax Forwarding (if Fax Forwarding was already on)

Paging (if Paging was already on)

Remote Retrieval (if Fax Storage was already on)

While Memory Security is on, the following operations are NOT available:

Printing received faxes

Sending faxes

Copying

PC printing

Scanning

PC Fax Receive

Note

•To print the faxes in memory, turn off Memory Security.

•You must turn off PC Fax Receive before you can turn on Memory Security. (See

Turning off Remote Fax Options on page 75.)

Setting up the password

Note

•If you have already set the password, you will not need to set it, again.

•If you forget the Memory Security password, please call Brother Customer Service (See Brother numbers

on page i.).

a Press Menu, 1, 7, 1.

Security 1.Mem Security

b Enter a four-digit number for the password using numbers 0-9. Press OK.

c Re-enter the password when the LCD shows Verify:.

Press OK.

d Press Stop/Exit.

Changing your memory security password

a Press Menu, 1, 7, 1.

Security 1.Mem Security

b Press a or b to choose Set Password. Press OK.

c Enter your four-digit password. Press OK.

d Enter a four-digit number for the new password.

Press OK.

e Re-enter the password when the LCD shows Verify:.

Press OK.

f Press Stop/Exit.

Security features

Turning memory security on/off

If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.

Turning memory security on

a Press Menu, 1, 7, 1.

Security 1.Mem Security

b Press a or b to choose Set Security. Press OK.

c Enter your registered four-digit password.

Press OK.

The machine goes offline and the LCD shows Secure Mode.

Note

If there is a power failure the data will stay in memory for up to 60 hours.

Turning memory security off

a Press Menu.

Enter the registered four-digit password.

Press OK.

b Memory Security is automatically turned off and the LCD shows the date and time.

Note

If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure Mode until the registered password is entered.

Chapter 4

Setting Lock

Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.

Make a careful note of your password. If you forget it, you will have to reset the passwords stored in the machine. Please call your administrator or Brother Customer Service.

While Setting Lock is On, you cannot change the following settings without a password:

Date/Time

Station ID

Quick Dial settings

Mode Timer

Paper Type

Paper Size

Volume

Auto Daylight

Ecology

LCD Contrast

Setting Lock

Secure Function Lock (MFC-9320CW)

Memory Security (MFC-9120CN)

Dial Restriction

Setting up the password

a Press Menu, 1, 7, 2.

Security 2.Setting Lock

b Enter a four-digit number for the password using numbers 0-9. Press OK.

c Re-enter your password when the LCD shows Verify:.

Press OK.

d Press Stop/Exit.

Changing your Setting Lock password

a Press Menu, 1, 7, 2.

Security 2.Setting Lock

b Press a or b to choose Set Password. Press OK.

c Enter your four-digit password. Press OK.

d Enter a four-digit number for the new password.

Press OK.

e Re-enter your new password when the LCD shows Verify:.

Press OK.

f Press Stop/Exit.

Turning Setting Lock on/off

If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.

Turning Setting Lock on

a Press Menu, 1, 7, 2.

Security 2.Setting Lock

b Press a or b to choose On. Press OK.

c Enter your four-digit password. Press OK.

d Press Stop/Exit.

Turning Setting Lock off

a Press Menu, 1, 7, 2.

Security 2.Setting Lock

b Enter your four-digit password. Press OK twice.

c Press Stop/Exit.

Security features

Restricting dialing

This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialing by using the dial pad, One Touch or Speed Dial.

If you choose Off, the machine does not restrict any dialing method.

	If you choose Enter # twice, the machine
	will prompt you to re-enter the number, and	4
	then if you re-enter the same number	4
	then if you re-enter the same number
	correctly, the machine will start dialing. If you
	re-enter the wrong number, the LCD will
	show an error message.

If you choose On, the machine will restrict all fax sending and outbound calls.

Dial pad restriction

a Press Menu, 2, 6, 1.

Dial Restrict. 1.Dial Pad

b Press a or b to choose Off,

Enter # twice or On. Press OK.

c Press Stop/Exit.

One Touch restriction

a Press Menu, 2, 6, 2.

Dial Restrict. 2.One Touch Dial

b Press a or b to choose Off,

Enter # twice or On. Press OK.

c Press Stop/Exit.

Chapter 4

Speed Dial restriction

a Press Menu, 2, 6, 3.

Dial Restrict. 3.Speed Dial

b Press a or b to choose Off,

Enter # twice or On. Press OK.

c Press Stop/Exit.

Note

• The Enter # twice setting will not work if you use an external phone or press Hook before entering the number. You will not be asked to re-enter the number.

•You can not restrict dialing when you use

Redial/Pause.

•If you chose On or Enter # twice, you can not use the Broadcasting feature and can not combine quick dial numbers when dialing.

Section II

Fax

Sending a fax	38
Receiving a fax	46
Telephone services and external devices	53
Dialing and storing numbers	63
Remote Fax Options (black & white only)	72
Polling	79
Printing reports	81

5 Sending a fax

How to fax

Entering fax mode

To enter fax mode press (Fax), and the key will glow blue.

Sending a fax from the ADF

Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.

a Make sure you are in Fax mode .

b Place your document face up, top edge first in the ADF until the LCD display changes and you feel it touch the rollers.

c Dial the fax number. (See How to dial on page 63.)

d Press Black Start or Color Start.

If you press Black Start, the machine scans the pages into memory and then sends the document.

If you press Color Start, the machine starts dialing and sends the document in real time.

Note

If an Out of Memory message appears while scanning a document into memory, press Stop/Exit to cancel or Black Start to send the scanned pages.

Sending a fax from the scanner glass

You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter or A4 size. Press Stop/Exit to cancel a fax in progress.

a Make sure you are in Fax mode .

b Place your document face down on the scanner glass.

c Dial the fax number. (See How to dial on page 63.)

d Press Black Start or Color Start.

If you press Black Start, the machine starts scanning the first page. Go to step e.

If you press Color Start, the machine starts sending. Go to step g.

e After the machine scans the page, the LCD will prompt you to choose one of the options below:

Next Page? 1.Yes 2.No(Send)

Press 1 to send another page. Go to step f.

Press 2 or Black Start to send the document. Go to step g.

f Place the next page on the scanner glass, press OK. Repeat steps eand f for each additional page.

Set Next Page

Then Press OK

g Your machine will automatically send the fax.

Note

When faxing multiple pages from the scanner glass, real time transmission should be set to Off. (See Real Time Transmission on page 43.)

Faxing A4 size documents from the scanner glass

When faxing A4 size documents, you will need to set the scan glass size to A4; otherwise, a portion of your faxes will be missing.

a Make sure you are in Fax mode . b Press Menu, 1, 8, 1.

Document Scan 1.Glass ScanSize

c Press a or b to choose A4. Press OK.

d Press Stop/Exit.

Canceling a fax in progress

Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialing or sending, the LCD will show

1.Clear 2.Exit, press 1 to cancel the fax.

Sending a fax

Broadcasting (black & white only)

Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast.

You can broadcast up to 258 different
numbers. This will depend on how many
groups, access codes or credit card numbers
you have stored, and on how many delayed	5
or stored faxes in memory.	5

Note

Use (Address Book) to help you choose numbers easily.

a Make sure you are in Fax mode . b Load your document.

c Enter a number. Press OK.

You can use either a One Touch, Speed Dial, a Group number, or a number manually entered using the dial pad. (See How to dial on page 63.)

d Repeat step c until you have entered all the fax numbers you want to broadcast to.

e Press Black Start.

After the broadcast is finished the machine will print a broadcast report to let you know the results.

Note

The scan profile of the One Touch, Speed Dial or Group number you chose first will be applied to the broadcast.

Chapter 5

Canceling a Broadcast in progress

a Press Menu, 2, 7.

The LCD will show the Broadcast job number followed by the fax number (or name) being dialed (for example, #001 0123456789).

b Press OK.

The LCD will show the following message:

#001 0123456789 1.Clear 2.Exit

c Press 1 to cancel the fax number being dialed.

The LCD will then show the following message:

Broadcast #001 1.Clear 2.Exit

d To cancel the Broadcast, press 1. e Press Stop/Exit.

Additional sending operations

Sending faxes using multiple settings

Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings.

a Make sure you are in Fax mode .

After each setting is accepted, the LCD asks if you want to enter more settings:

Other Settings 1.Yes 2.No

b Do one of the following:

To choose more settings, press 1. The LCD returns to the Setup Send menu so you can choose another setting.

If you have finished choosing settings, press 2 and go to the next step for sending your fax.

Electronic cover page (black & white only)

This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.)

You can automatically send a cover page with every fax. Your cover page includes your Station ID, a comment, and the name (or number) stored in the One Touch or Speed Dial memory.

By choosing Next Fax:On you can also display the number of pages on the cover page.

You can choose one of the following preset comments.

1.Comment Off

2.Please Call

3.Urgent

4.Confidential

Instead of using one of the preset comments, you can enter two personal messages of your own, up to 26 characters long. Use the chart on page 216 for help entering characters.

(See Composing your own comments on page 41.)

5.(User Defined)

6.(User Defined)

Sending a fax

Composing your own comments

You can set up two comments of your own.

a Make sure you are in Fax mode . b Press Menu, 2, 2, 8.

Setup Send 8.Coverpage Msg

c Press a or b to choose 5 or 6 to store your own comment.

Press OK.

d Enter your own comment using the dial

pad. Press OK.

Use the chart on page 216 for help entering characters.

Send a cover page for the next fax

If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page.

a Make sure you are in Fax mode . b Load your document.

c Press Menu, 2, 2, 7.

Setup Send 7.Coverpg Setup

d Press a or b to choose Next Fax:On

(or Next Fax:Off). Press OK.

e Press a or b to choose a comment. Press OK.

f Enter two digits to show the number of pages you are sending.

Press OK.

For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank. If you make a mistake, press d or Clear/Back to back up and re-enter the number of pages.

Chapter 5

Send a cover page for all faxes

You can set the machine to send a cover page whenever you send a fax.

a Make sure you are in Fax mode . b Press Menu, 2, 2, 7.

Setup Send 7.Coverpg Setup

c Press a or b to choose On (or Off). Press OK.

d Press a or b to choose a comment. Press OK.

Using a printed cover page

If you want to use a printed cover page that you can write on, you can print the sample page and attach it to your fax.

a Make sure you are in Fax mode . b Press Menu, 2, 2, 7.

Setup Send 7.Coverpg Setup

c Press a or b to choose Print Sample. Press OK.

d Press Start.

e After the machine prints a copy of your cover page, press Stop/Exit.

Contrast

For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document.

If your document is very light or dark, changing the contrast may improve the quality of the fax.

Use Dark to make the faxed document lighter.

Use Light to make the faxed document darker.

a Make sure you are in Fax mode	.
b Load your document.
c Press Menu, 2, 2, 1.

Setup Send 1.Contrast

d Press a or b to choose Auto, Light or

Dark. Press OK.

Note

Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution.

Changing Fax Resolution

The quality of a fax can be improved by changing the Fax Resolution. Resolution can be changed for the next fax or for all faxes.

To change the Fax Resolution setting for the next fax

a Make sure you are in Fax mode . b Load your document.

c Press Resolution, then a or b to choose the resolution.

Press OK.

To change the default Fax Resolution setting

a Make sure you are in Fax mode . b Press Menu, 2, 2, 2.

Setup Send 2.Fax Resolution

c Press a or b to choose the resolution you want.

Press OK.

Note

You can choose four different resolution settings for black & white faxes and two for color.

Black & white:

Standard: Suitable for most typed documents.

Fine: Good for small print and transmits a little slower than Standard resolution.

S.Fine: Good for small print or artwork and transmits slower than Fine resolution.

Photo: Use when the document has varying shades of gray or is a photograph. This has the slowest transmission time.

Color:

Standard: Suitable for most typed documents.

Fine: Use when the document is a photograph. The transmission time is slower than Standard resolution.

If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting.

Sending a fax

Dual access

(black & white only)

You can dial a number, and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD will show the new job number.

The number of pages you can scan into the memory will vary depending on the data that is printed on them.

	Note		5
	Note
	If you get an Out of Memory message
	If you get an Out of Memory message
	while scanning the first page of a fax,
	press Stop/Exit to cancel scanning. If you
	get an Out of Memory message while
	scanning a subsequent page, you can
	press Black Start to send the pages
	scanned so far, or press Stop/Exit to
	cancel the operation.

Real Time Transmission

When you are sending a fax, the machine will scan the documents into the memory before sending it. Then, as soon as the telephone line is free, the machine will start dialing and sending.

Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can set Real Time TX to On for all documents or Next Fax:On for the next fax only.

Note

•If the memory is full and you are sending a black and white fax from the ADF, the machine will send the document in real time (even if Real Time TX is set to Off). If the memory is full, faxes from the scanner glass cannot be sent until you clear some of the memory.

•In Real Time Transmission, the automatic redial feature does not work when using the scanner glass.

Chapter 5

Sending in real time for all faxes

a Make sure you are in Fax mode . b Press Menu, 2, 2, 5.

Setup Send 5.Real Time TX

c Press a or b to choose On. Press OK.

Sending in real time for the next fax only

a Make sure you are in Fax mode . b Press Menu, 2, 2, 5.

Setup Send 5.Real Time TX

c Press a or b to choose Next Fax:On. Press OK.

Overseas Mode

If you are having difficulty sending a fax overseas due to a bad connection, then turning on Overseas Mode may help.

This is a temporary setting, and will only be active for your next fax.

a Make sure you are in Fax mode . b Load your document.

c Press Menu, 2, 2, 9.

Setup Send 9.Overseas Mode

d Press a or b to choose On or Off. Press OK.

Delayed Fax

(black & white only)

You can store up to 50 faxes in the memory to be sent within a twenty four hour period.

a Make sure you are in Fax mode . b Load your document.

c Press Menu, 2, 2, 3.

Setup Send 3.Delayed Fax

d Enter the time you want the fax to be sent (in 24-hour format).

(For example, enter 19:45 for 7:45 PM)

Press OK.

Note

The number of pages you can scan into the memory depends on the amount of data printed on each page.

Delayed batch transmission (black & white only)

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.

All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

a Make sure you are in Fax mode . b Press Menu, 2, 2, 4.

Setup Send 4.Batch TX

c Press a or b to choose On or Off. Press OK.

d Press Stop/Exit.

Checking and canceling waiting jobs

Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory.

a Press Menu, 2, 7.

The number of jobs still to be sent will be displayed.

b Do one of the following:

Press a or b to scroll though the waiting jobs, press OK to choose a job, and then press 1 to cancel it.

Press 2 to exit without canceling.

c When you have finished, press

Stop/Exit.

Sending a fax manually

Manual transmission

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

a Make sure you are in Fax mode . b Load your document.

c Press Hook and listen for a dial tone. Or pick up the handset of the external telephone and listen for a dial tone.

d Dial the fax number you want to call.

e When you hear the fax tone, press

Black Start or Color Start.

If you are using the scanner glass, press 1 to send a fax.

f Replace the handset of an external telephone.

Sending a fax

Sending a fax at the end of a conversation

At the end of a conversation you can send a fax to the other party before you both hang up.

a Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up.

b Make sure you are in Fax mode .

c Load your document. 5 d Press Black Start or Color Start.

If you are using the scanner glass, press 1 to send a fax.

e Replace the handset of an external telephone.

Out of memory message

If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.

If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

Note

If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See

Real Time Transmission on page 43.)

6 Receiving a fax

Choose the correct Receive Mode

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring

on page 54 for instructions on setting up your machine using this feature.)

Will you be using Voice Mail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 53 for instructions on setting up your machine using this service.)

Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. (See Connecting an external TAD (telephone answering device) on page 57.)

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. (See Fax Only on page 48.)

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your receive mode. (See Fax/Tel on page 48.)

Important Note: You can not receive voice messages on either Voice Mail or an answering machine when choosing the Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your receive mode. You control the telephone line and must answer every call yourself. (See Manual on page 48.)

Receiving a fax

To set the receive mode follow the instructions below:

a Press Menu, 0, 1.

Initial Setup 1.Receive Mode

b Press a or b to choose the receive mode. Press OK.

c Press Stop/Exit.

The LCD will display the current receive mode.

Chapter 6

Using receive modes

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 49.)

Fax Only

Fax Only mode will automatically answer every call as a fax.

Fax/Tel

Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:

Faxes will be automatically received.

Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine.

(Also see F/T Ring Time (Fax/Tel mode only) on page 49 and Ring Delay on page 49.)

Manual

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature.

To receive a fax in Manual mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Black Start, and then press 2 to receive a fax. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.

(Also see Easy Receive on page 50.)

External TAD

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways:

Faxes will be automatically received.

Voice callers can record a message on the external TAD.

(For more information see Connecting an external TAD (telephone answering device) on page 57.)

Receive Mode settings

Ring Delay

The Ring Delay setting sets the number of times the machine rings before it answers in

Fax Only and Fax/Tel modes.

If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4. (See Easy Receive on page 50.)

a Make sure you are in Fax mode . b Press Menu, 2, 1, 1.

Setup Receive 1.Ring Delay

c Press a or b to choose 00, 01, 02, 03 or 04 for how many times the line rings before the machine answers.

Press OK.

d Press Stop/Exit.

Note

Choose 00 in step cto have the machine answer immediately.

Receiving a fax

F/T Ring Time (Fax/Tel mode only)

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.

If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.

Because the F/T ring is made by the machine, extension and external telephones will not 6 ring; however, you can still answer the call on

any telephone. (For more information see

Using Remote Codes on page 61.)

a Make sure you are in Fax mode . b Press Menu, 2, 1, 2.

Setup Receive 2.F/T Ring Time

c Press a or b to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or

70 seconds). Press OK.

d Press Stop/Exit.

Chapter 6

Easy Receive

If Easy Receive is On:

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Easy Receive is Off:

If you are at the machine and answer a fax call first by lifting the external handset, then press Black Start or Color Start, and then press 2 to receive.

If you answered at an extension telephone press l51.

Note

•If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.

•If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.

a Make sure you are in Fax mode . b Press Menu, 2, 1, 3.

Setup Receive 3.Easy Receive

c Press a or b to choose On or Off. Press OK.

d Press Stop/Exit.

Setting the Print Density

You can adjust the Print Density setting to make your printed pages darker or lighter.

a Make sure you are in Fax mode	.
b Press Menu, 2, 1, 6.
Setup Receive
6.Print Density
c Press a to make the print darker.
Or, press b to make the print lighter.
Press OK.
d Press Stop/Exit.

Additional receiving operations

Printing a reduced incoming fax

If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper.

The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2).

a Make sure you are in Fax mode . b Press Menu, 2, 1, 5.

Setup Receive 5.Auto Reduction

c Press a or b to choose On or Off. Press OK.

d Press Stop/Exit.

Receiving a fax

Setting the Fax Receive Stamp (black & white only)

You can set the machine to print the received date and time in the top center of each received fax page.

a Make sure you are in Fax mode . b Press Menu, 2, 1, 8.

Setup Receive 8.Fax Rx Stamp

c Press a or b to choose On or Off. Press OK.

d Press Stop/Exit.

Note

•The received time and date will not appear when using Internet Fax.

•Make sure you have set the current date and time in the machine. (See the Quick Setup Guide.)

Receiving a fax at the end of a conversation

At the end of a conversation you can ask the other party to send you a fax before you both hang up.

a Ask the other party to place the document in their machine and to press the Start or Send key.

b When you hear the CNG tones (slowly repeating beeps), press Black Start or

Color Start.

c Press 2 to receive a fax.

d Replace the external handset.

Chapter 6

Printing a fax from the memory

If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 73.)

a Press Menu, 2, 5, 3.

Remote Fax Opt 3.Print Fax

b c

Press Start.

Press Stop/Exit.

Receiving faxes into memory when the paper tray is empty (black & white only)

As soon as the paper tray becomes empty during fax reception, the LCD shows

No Paper and begins receiving faxes into the machine’s memory. Put some paper in the paper tray. (See Loading paper and print media on page 11.)

The machine will carry on receiving the fax, with the remaining pages being stored in memory, if enough memory is available.

Further incoming faxes will also be stored into memory until the memory is full. When the memory is full the machine will stop automatically answering calls. To print the faxes, put fresh paper in the tray and press

Black Start or Color Start.

7 Telephonedevices services and external

Telephone line services

Voice Mail

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.

Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.

To avoid conflicts between your Brother machine and your Voice Mail service, do one of the following:

Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
Teen Ring, and SimpleBiz Fax & Alternate
Number Ringing. This service establishes a	7
second telephone number on the same line	7

as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring on page 54.)

Set your Brother machine’s Receive Mode to "Manual". Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother machine. (See Using external and extension telephones on page 60.) Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in MANUAL Mode, see

Choose the correct Receive Mode on page 46.)

Chapter 7

Distinctive Ring

Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes.

Note

•You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it.

•Please call your telephone company for availability and rates.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to have more than one number on the same telephone line. If you need more than one telephone number, it is cheaper than paying for an extra line.

Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.

Note

Please call your telephone company for availability and rates.

What does Brother’s ‘distinctive ring’ do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can just receive faxes.

Note

You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.

Do you have Voice Mail?

If you have Voice Mail on the telephone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the

Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate telephone number, neither will interfere with the other’s operations.

If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions below to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

Note

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later.

When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.

Ring Rings

Pattern

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

Note

•Ring Pattern #1 is often called Short-Short and is the most commonly used.

•If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown.

The machine will only answer calls to its registered number.

The first two rings are silent on the machine. This is because the fax must <<listen>> to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)

If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.

Telephone services and external devices

Registering the distinctive ring pattern Very important!

After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.

a Press Menu, 2, 0, 2.

Miscellaneous 2.Distinctive

b Press a or b to choose Set.

c Press OK.

d Press a or b to choose the prestored ring pattern you want to use.

Press OK.

e (You will hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.)

f Press Stop/Exit.

Distinctive Ring is now set to On.

Chapter 7

Turning off distinctive ring

a Press Menu, 2, 0, 2.

Miscellaneous 2.Distinctive

b Press a or b to choose Off. Press OK.

c Press Stop/Exit.

Note

If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 46.)

Caller ID

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.

After a few rings, the LCD will show the telephone number of your caller (and name, if available). Once you answer a call, the Caller ID information disappears from the LCD, but the call information stays stored in the Caller ID memory.

You will see the first 16 characters of the number (or name).

The # Unavailable message means the call originated outside your Caller ID service area.

The Private Call message means the caller has intentionally blocked transmission of information.

You can print a list of the Caller ID information received by your machine. (See Printing the Caller ID List on page 57.)

Note

Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.

Viewing the Caller ID List

Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.

a Press Menu, 2, 0, 3.

Miscellaneous 3.Caller ID

b Press a or b to choose Display#. Press OK.

The Caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view, and then press OK.

The LCD will show the caller's number or name and the date and time of the call.

d To finish viewing, press Stop/Exit.

Printing the Caller ID List

a Press Menu, 2, 0, 3.

Miscellaneous 3.Caller ID

b Press a or b to choose Print Report. Press OK.

If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.

c Press Black Start or Color Start.

d After printing has finished, press Stop/Exit.

Telephone services and external devices

Connecting an external TAD (telephone answering device)

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.

The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has

picked up the call. The sending machine will 7 send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.

Unless you are using Distinctive Ring, the TAD must be connected to the EXT. jack of the machine.

Before you connect an external TAD (telephone answering device), remove the protective cap (2) from the EXT. jack on the machine.

1TAD

2Protective Cap

Note

If you have problems receiving faxes, reduce the ring delay setting on your external TAD.

Chapter 7

Connections

The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

a Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE.

b Plug the telephone line cord from your external TAD into the back of the machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack, and not its handset jack.)

c Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply.)

d Record the outgoing message on your external TAD.

e Set the TAD to answer calls.

f Set the Receive Mode to

External TAD. (See Choose the correct Receive Mode on page 46.)

Recording an outgoing message (OGM)

a Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.

b Limit your speaking to 20 seconds.

c End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”

Note

We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice. You may try leaving out this pause, but if your machine has trouble receiving, then you should re-record the OGM to include it.

Special line considerations

Roll over telephone lines

A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available telephone line in a preset order.

Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will work best on a dedicated line.

Two-line telephone system

A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can, you must separate the line for your machine. (See Easy Receive

on page 50.)

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.

Telephone services and external devices

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.

RJ14

RJ11

RJ14

Installing machine, external two-line TAD and two-line telephone

When you are installing an external two-line

telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your machine.

Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Chapter 7

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine.

1	2

3 4

1Triplex Adapter

2Two Line Telephone

3External Two Line TAD

4Machine

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Multi-line connections (PBX)

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

External and extension telephones

Using external and extension telephones

Using extension telephones

If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l51.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at an extension telephone by pressing the Telephone Answer Code #51. (See F/T Ring Time (Fax/Tel mode only)

on page 49.)

Using an external telephone (Connected to the EXT. jack of the machine)

If you answer a fax call at the external telephone connected to the EXT jack of the machine, you can make the machine receive the fax by pressing Black Start and choosing

Receive.

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.

If you answer a call and no one is on the line:

You should assume that you’re receiving a manual fax.

Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.

Note

You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 50.)

For Fax/Tel mode only

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.

Lift the external telephone’s handset, and then press Hook to answer.

If you are at an extension telephone, you will need to lift the handset during the F/T Ring Time and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.

Connecting an external or extension telephone

You can connect a separate telephone directly to your machine as shown in the diagram below.

Connect the telephone line cord to the jack labeled EXT.

Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.

1Extension telephone

2External telephone

3Protective Cap

When you are using an external telephone, the LCD shows Telephone.

Telephone services and external devices

Using a non-Brother cordless external handset

If your non-Brother cordless telephone is connected to the EXT. jack of the machine (see page 61) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset.

Using Remote Codes

Fax Receive Code

If you answer a fax call on an extension	7
telephone, you can tell your machine to

receive it by pressing the Fax Receive Code l51. Wait for the chirping sounds then replace the handset. (See Easy Receive

on page 50.)

If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Start.

Telephone Answer Code

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and pseudo/double-rings for you to take over, you can take the call at the external telephone by pressing Hook.

Chapter 7

Changing the Remote Codes

The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ###

and 999.

a b

Make sure you are in Fax mode . Press Menu, 2, 1, 4.

Setup Receive 4.Remote Codes

c Press a or b to choose On (or Off). Press OK.

d If you chose On in step c, enter the new Fax Receive Code.

Press OK.

e Enter the new Telephone Answer Code. Press OK.

f Press Stop/Exit.

8 Dialing and storing numbers

How to dial

You can dial in any of the following ways.

Manual dialing

Use the dial pad to enter all the digits of the telephone or fax number.

Speed dialing

Press (Address Book) and then the three digit Speed Dial number. (See Storing Speed Dial numbers on page 66.)

One touch dialing

Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers on page 65.)

Three-digit number

Note

If the LCD shows Register Now? when	8
you enter a One Touch or a Speed Dial

number, it means that a number is not stored there.

To dial One Touch numbers 5 to 8, hold down

Shift as you press the One Touch key.

Chapter 8

Search

You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbers on page 65 and Storing Speed Dial numbers on page 66.)

a Press (Address Book) twice.

b Press the dial pad key for the first few letters of the name. (Use the chart on Entering text on page 216 to help you enter letters.)

Press OK.

c Press a or b to scroll until you find the name you are looking for.

Press OK.

d Press Black Start or Color Start.

Note

•If you do not enter a letter and press OK in step b, all registered names will appear. Press a or b to scroll until you find the name you are looking for.

•If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.

Fax redial

If you are sending a fax manually and the line is busy, press Redial/Pause, wait for the other fax machine to answer, and then press

Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing

Redial/Pause and Black Start or Color Start.

Redial/Pause only works if you dialed from the control panel.

If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.

Storing numbers

You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.

If you lose electrical power, the quick dial numbers stored in the memory will not be lost.

A scan profile is the resolution and other scan settings that you choose when you store a number. For example, you will be asked to select Standard, Fine, or Photo if you have selected the I-FAX option. Or, you will be asked to select B&W 200 dpi,

B&W 200x100 dpi, Gray 100dpi, Gray 200dpi, Gray 300dpi, Color 100 dpi, Color 200 dpi, Color 300dpi or Color 600 dpi if you selected the E-Mail option. (I-FAX, Fax/Tel and E-mail options are available as a download.)

Storing a pause

Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause.

Storing One Touch Dial numbers

Your machine has 4 One Touch keys where you can store 8 fax or telephone numbers for automatic dialing. To access numbers 5 to 8, hold down Shift as you press the One Touch key.

a Press the One Touch key where you want to store the number.

If a number is not stored there, the LCD shows Register Now?.

Press 1 to choose Yes.

b Enter the telephone or fax number (up to 20 characters).

Press OK.

c Choose one of the following:

Enter the name using the dial pad (up to 15 characters). Use the chart on Entering text on page 216 to help you enter letters.

Press OK.

Press OK to store the number without a name.

d If you want to save a fax resolution along with the number, choose one of the following:

To store the fax resolution, press a or b to select Std, Fine, S.Fine or Photo.

Press OK.

Press OK if you don't want to change the default resolution.

Dialing and storing numbers

If you downloaded I-FAX, Fax/Tel and

E-mail options

a Press the One Touch key where you want to store the number.

If a number is not stored there, the LCD shows Register Now?.

Press 1 to choose Yes.

b Press a or b to select Fax/Tel, E-Mail or IFAX.

Press OK.

c Choose one of the following:

Enter the telephone or fax number (up to 20 characters) if you selected

Fax/Tel. Press OK.

Enter the E-mail address (up to 60 characters) if you selected E-Mail or IFAX. Use the chart on

	Entering text on page 216 to help	8
	you enter letters.	8
	you enter letters.
	Press OK.

Note

If you selected E-Mail and save the E-mail address, you can only use the E-mail address when you are in Scan mode. If you selected IFAX and save the E-mail address, you can only use the E-mail address when you are in Fax mode.

d Choose one of the following:

Enter the name using the dial pad (up to 15 characters).

Press OK.

Press OK to store the number or E-mail address without a name.

Chapter 8

e If you want to save a fax/scan resolution along with the number, choose one of the following:

If you selected Fax/Tel in step b, press a or b to select Std, Fine,

S.Fine or Photo. Press OK.

If you selected E-Mail in step b, press a or b to select Color100dpi,

Color200dpi, Color300dpi, Color600dpi, Gray100dpi, Gray200dpi, Gray300dpi, B&W200dpi or B&W200x100.

Press OK and then go to step f.

If you selected IFAX in step b, press a or b to select Std, Fine or Photo.

Press OK.

Press OK if you don't want to change the default resolution.

f If you selected Black & White in step e, select the file format (TIFF, PDF or Secure PDF) that will be used to send to your PC. If you selected Gray or Color in step e, select the file format (PDF, Secure PDF, JPEG, or XPS) that will be used to send to your PC.

Press OK.

Note

•When you do a broadcast and you have saved a scan profile along with the number or E-mail address, the scan profile of the One-Touch, Speed-Dial or Group number you chose first will be applied to the broadcast.

•You can also store the number by pressing Menu, 2, 3, 1.

Storing Speed Dial numbers

You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys

( (Address Book), the three-digit number and Black Start or Color Start). The machine can store 200 Speed Dial numbers (001 - 200).

a Press (Address Book) and enter a

three-digit Speed Dial location number (001-200).

If a number is not stored there, the LCD shows Register Now?

Press 1 to choose Yes.

b Enter the telephone or fax number (up to 20 characters).

Press OK.

c Choose one of the following:

Enter the name using the dial pad (up to 15 characters). Use the chart on Entering text on page 216 to help you enter letters.

Press OK.

Press OK to store the number without a name.

d If you want to save a fax resolution along with the number, choose one of the following:

To store the fax resolution, press a or b to select Std, Fine, S.Fine or Photo.

Press OK.

Press OK if you don't want to change the default resolution.

If you downloaded I-FAX, Fax/Tel and E-mail options

a Press (Address Book) and enter a three-digit Speed Dial location number (001-200).

If a number is not stored there, the LCD shows Register Now?

Press 1 to choose Yes.

b Press a or b to select Fax/Tel, E-Mail or IFAX.

Press OK.

c Choose one of the following:

Enter the telephone or fax number (up to 20 characters) if you selected

Fax/Tel. Press OK.

Enter the E-mail address (up to 60 characters) if you selected E-Mail or IFAX. Use the chart on Entering text on page 216 to help you enter letters.

Press OK.

Note

d Choose one of the following:

Enter the name using the dial pad (up to 15 characters).

Press OK.

Press OK to store the number or E-mail address without a name.

Dialing and storing numbers

e If you want to save a fax/scan resolution along with the number, choose one of the following:

If you selected Fax/Tel in step b, press a or b to select Std, Fine,

S.Fine or Photo. Press OK.

If you selected E-Mail in step b, press a or b to select Color100dpi,

Color200dpi, Color300dpi, Color600dpi, Gray100dpi, Gray200dpi, Gray300dpi, B&W200dpi or B&W200x100.

Press OK and then go to step f.

If you selected IFAX in step b, press a or b to select Std, Fine or Photo.

Press OK.

Press OK if you don't want to change the default resolution.

f If you selected Black & White in step e,	8
f If you selected Black & White in step e,
select the file format (TIFF, PDF or
Secure PDF) that will be used to send to
your PC. If you selected Gray or Color in
step e, select the file format (PDF,
Secure PDF, JPEG, or XPS) that will be
used to send your PC.
Press OK.

Note

•You can also store the number by pressing Menu, 2, 3, 1.

Chapter 8

Changing One Touch and

Speed Dial numbers

If you try to store a One Touch or Speed Dial number over an existing number, the LCD will show the name or number already stored there. If your machine has a scheduled job or you have set a fax forwarding number, the LCD will ask you if you want to change the number.

a Do one of the following:

To change a stored One Touch number, press Menu, 2, 3, 1.

Press OK.

One Touch Dial

Select One Touch

Choose the One Touch number you want to change.

To change a stored Speed Dial number, press Menu, 2, 3, 2.

Press OK.

Speed Dial

Speed Dial? #

Choose the Speed Dial number you want to change then press OK.

b Do one of the following:

To change the stored number, press 1.

To exit without making a change, press 2.

#005:MIKE 1.Change 2.Exit

c Enter a new number. Press OK.

d Press d or c to position the cursor under the character you want to change, and then press Clear/Back to delete it.

Repeat for each character you want to delete.

e If you want to save a fax resolution along with the number, one of the following:

To store the fax resolution, press a or b to select Std, Fine, S.Fine or Photo.

Press OK.

Press OK if you don't want to change the default resolution.

f Press Stop/Exit.

If you downloaded I-FAX, Fax/Tel and E-mail options

a Do one of the following:

To change a stored One Touch number, press Menu, 2, 3, 1.

Press OK.

One Touch Dial

Select One Touch

Choose the One Touch number you want to change.

To change a stored Speed Dial number, press Menu, 2, 3, 2.

Press OK.

Speed Dial

Speed Dial? #

Choose the Speed Dial number you want to change then press OK.

b Do one of the following:

To change the stored number, press 1.

To exit without making a change, press 2.

#005:MIKE 1.Change 2.Exit

c Press a or b to select Fax/Tel, E-Mail or IFAX.

Press OK.

d Enter a new number or character. Press OK.

e Press d or c to position the cursor under the character you want to change, and then press Clear/Back to delete it.

Repeat for each character you want to delete.

f Follow the directions beginning in step e in Storing One-Touch dial numbers and Storing Speed-Dial

numbers. (See Storing One Touch Dial numbers on page 65 and Storing Speed Dial numbers on page 66.)

Setting up Groups for

Broadcasting

If you often want to send the same fax message to many fax numbers you can set up a group.

Groups are stored on a One Touch key or a Speed Dial number. Each group uses up a One Touch key or a Speed Dial location. You can then send the fax message to all the numbers stored in a group just by pressing a One Touch key or entering a Speed Dial number, and then pressing Black Start.

Before you can add numbers to a group, you need to store them as One Touch or Speed Dial numbers. You can have up to 20 small groups, or you can assign up to 207 numbers to one large group.

a Press Menu, 2, 3, 3.

Address Book 3.Setup Groups

b Choose the One Touch key or Speed Dial location where you want to store the group.

Press a One Touch key.

Press (Address Book) and then enter the three-digit Speed Dial location.

Press OK.

Dialing and storing numbers

c Use the dial pad to enter a group number (01 to 20).

Press OK.

d To add One Touch or Speed Dial numbers follow the instructions below:

For One Touch numbers, press the One Touch keys one after the other.

For Speed Dial numbers, press

(Address Book) and then enter the three-digit Speed Dial location.

The LCD will display your chosen One Touch numbers with a l and Speed Dial numbers with a # (for example l006, #009).

e Press OK when you have finished adding numbers.

f Do one of the following:

Enter the name using the dial pad	8
(up to 15 characters). Use the chart

on Entering text on page 216 to help you enter letters.

Press OK.

Press OK to store the group without a name.

g If you want to save a fax resolution along with the number, choose one of the options below:

To store the fax resolution, press a or b to select Std, Fine, S.Fine or Photo.

Press OK.

Press OK if you do not want to change the default resolution.

h Do one of the following:

To store another group for broadcasting, go to step b.

To finish storing groups for broadcasting, press Stop/Exit.

Chapter 8

If you downloaded I-FAX, Fax/Tel and E-mail options

a Press Menu, 2, 3, 3.

Address Book 3.Setup Groups

b Choose an empty location where you want to store the group in one of the following ways:

Press a One Touch key.

Press (Address Book) and then enter the three-digit Speed Dial location.

Press OK.

c Use the dial pad to enter a group number (01 to 20).

Press OK.

d Press a or b to select Fax/IFAX or

E-Mail.

Press OK.

e To add One Touch or Speed Dial numbers follow the instructions below:

For One Touch numbers, press the One Touch keys one after the other.

For Speed Dial numbers, press

(Address Book) and then enter the three-digit Speed Dial location.

The LCD will display your chosen One Touch numbers with a l and Speed Dial numbers with a # (for example l006, #009).

f Press OK when you have finished adding numbers.

g Do one of the following:

Enter the name using the dial pad (up to 15 characters). Use the chart on Entering text on page 216 to help you enter letters.

Press OK.

Press OK to store the group without a name.

h You can save a fax/scan resolution along with the number. Do one of the following:

If you selected Fax/IFAX in step d, press a or b to select Std, Fine,

S.Fine or Photo. Press OK.

If you selected E-mail in step d, press a or b to select Color100dpi,

Color200dpi, Color300dpi, Color600dpi, Gray100dpi, Gray200dpi, Gray300dpi, B&W200dpi or B&W200x100.

Press OK.

Press OK if you don't want to change the default resolution.

Note

If you have selected Fax/IFAX in step d and added One-Touch or Speed-Dial numbers that are stored as 'I-Fax', you cannot select S.Fine.

i If you selected Black & White in step h, select the file format (TIFF, PDF or Secure PDF) that will be used to send to your PC. If you selected Gray or Color in step h, select the file format (PDF, Secure PDF, JPEG or XPS) that will be used to send your PC.

Press OK.

Note

Fax Broadcasting is for black & white only.

Dialing access codes and credit card numbers

You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier.

For example, you might have stored ‘555’ on Speed Dial #003 and ‘7000’ on Speed Dial #002. You can use them both to dial ‘555-7000’ if you press the following keys:

Press (Address Book), 003.

Press (Address Book), 002 and Black Start or Color Start.

Numbers can be added manually by entering them on the dial pad:

Press (Address Book), 003, 7001 (on the dial pad), and Black Start or Color Start.

This would dial ‘555–7001’. You can also add a pause by pressing Redial/Pause key.

Pause

Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause.

Tone or Pulse (Canada only)

If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

a Press Hook.

b Press # on the machine’s control panel. Any digits dialed after this will send tone signals.

When you hang up, the machine will return to the Pulse dialing service.

Dialing and storing numbers


		9	Remote Fax Options
			(black & white only)
			(black & white only)

Remote Fax Options ARE NOT available for color fax.

Remote Fax Options let you receive faxes while you are away from the machine.

You can use only one Remote Fax Option at a time.

d Press a or b to choose On or Off. Press OK.

Backup Print

e Press Stop/Exit.

Fax Forwarding

The Fax Forwarding feature lets you automatically forward your received faxes to another machine.

a Press Menu, 2, 5, 1.

Remote Fax Opt 1.Fwd/Page/Store

b Press a or b to choose Fax Forward. Press OK.

The LCD will ask you to enter the fax number you want your faxes to be forwarded to.

c Enter the forwarding number using the dial pad (up to 20 digits), using a

One Touch key or press

(Address Book) and the three-digit location.

Press OK.

Note

•If you store a group on a One Touch key or a Speed Dial location, the faxes will be forwarded to several fax numbers.

•You can also enter an E-mail address if your machine has been configured for the Internet Fax feature. (For details about Internet Fax, see the Network User’s Guide on the CD-ROM. For information about Fax Forward to E-mail, see the Brother Solutions Center at http://solutions.brother.com/.)

IMPORTANT

If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine. The machine can store faxes for approximately 60 hours if there is a power failure.

Paging

When Paging is chosen, the machine dials the cell phone number you programmed. This activates your cell phone or pager so you will know that you have a fax message in the machine’s memory.

a Press Menu, 2, 5, 1.

Remote Fax Opt 1.Fwd/Page/Store

b Press a or b to choose Paging. Press OK.

c Enter your cell phone number followed by # # (up to 20 digits).Press OK.

Do not include the area code if it is the same as that of your machine.

For example, press

1 8 0 0 5 5 5 1 2 3 4 # #.

d Do one of the following:

If you pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by ##. Press OK. (For example, press:

1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #)

If you do not need a PIN, press OK.

If you are programming a cell phone number, press OK.

e Press Stop/Exit.

Note

•If you have set Paging, a backup copy will automatically be printed at the machine.

•You cannot change a Paging or PIN number remotely.

Remote Fax Options (black & white only)

Fax Storage

The Fax Storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands. (See Retrieving fax messages on page 77.) Your machine will automatically print a copy of the stored fax.

a Press Menu, 2, 5, 1.

Remote Fax Opt 1.Fwd/Page/Store

b Press a or b to choose Fax Storage. Press OK.

c Press Stop/Exit.

Note

If Fax Storage is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white.

Chapter 9

PC Fax Receive

If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.

Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example:

PC Fax Msg:001

When you start your PC and the PC Fax Receiving software runs, your machine transfers your faxes to your PC automatically.

For PC Fax Receive to work you must have the PC-FAX Receive software running on your PC. (For details, see PC-FAX receiving in the Software User’s Guide on the CD-ROM.)

If you choose Backup Print On, the machine will also print the fax.

a Press Menu, 2, 5, 1.

Remote Fax Opt 1.Fwd/Page/Store

b Press a or b to choose

PC Fax Receive. Press OK.

c Press a or b to choose <USB> or your computer name if the machine is connected to a network.

Select ab or OK <USB>

Press OK.

d Press a or b to choose On or Off.

Backup Print

Off

Press OK.

e Press Stop/Exit.

IMPORTANT

Note

•Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX receiving in the Software User’s Guide on the CD-ROM.)

•If your machine has a problem and is unable to print faxes in memory, you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages on page 141.)

•PC Fax Receive is not supported in Mac OS. (See PC-FAX receiving in the Software User’s Guide on the CD-ROM.)

Changing Remote Fax

Options

If received faxes are left in your machine’s memory when you change to another Remote Fax Option, the LCD will ask you the following message:

Erase All Fax? 1.Yes 2.No

Print All Fax? 1.Yes 2.No

If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.

If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged.

If received faxes are left in the machine’s memory when you change to

PC Fax Receive from another remote fax option (Fax Forward, Paging or

Fax Storage), the LCD will ask you the following message:

Send Fax to PC? 1.Yes 2.No

If you press 1, faxes in the memory will be sent to your PC before the setting changes. Faxes in the memory will be sent to your PC when the PC Fax Receive icon is active on your PC. (See the Software User’s Guide on the CD-ROM.)

Remote Fax Options (black & white only)

The LCD will ask you the following message:

Backup Print

Off

Press a or b to choose On or Off.

Press OK.

Press Stop/Exit.

If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged.

IMPORTANT

If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes for	9
approximately 60 hours if there is a power	9

failure.

Turning off Remote Fax

Options

a Press Menu, 2, 5, 1.

Remote Fax Opt 1.Fwd/Page/Store

b Press a or b to choose Off. Press OK.

Note

The LCD will give you options if there are received faxes still in your machine’s memory. (See Changing Remote Fax Options on page 75.)

c Press Stop/Exit.

Chapter 9

Remote retrieval

The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code to retrieve your messages.

Setting a Remote Access

Code

The Remote Access Code feature lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is an inactive code: – – –l.

a Press Menu, 2, 5, 2.

Remote Fax Opt 2.Remote Access

b Enter a three-digit code using the numbers 0 – 9, l or #.

Press OK.

c Press Stop/Exit.

Note

Do not use the same code used for your Fax Receive Code (l51) or Telephone Answer Code (#51). (See Changing the Remote Codes on page 62.)

You can change your code at any time. If you want to make your code inactive, press Clear/Back and then OK in b to restore the inactive setting – – –l.

Using your Remote Access Code

a Dial your fax number from a telephone or another fax machine using touch tone.

b When your machine answers, immediately enter your Remote Access Code (3 digits followed by l).

c The machine signals if it has received messages:

No beeps

No messages received.

1 long beep

Fax message received.

d The machine gives two short beeps to tell you to enter a command (See

Remote fax commands on page 78). The machine will hang up if you wait longer than 30 seconds before entering a command. If you enter an invalid command the machine will beep three times.

e Press 9 0 to reset the machine when you have finished.

f Hang up.

Note

If your machine is set to Manual mode, you can still access the remote retrieval features. Dial the fax number as normal and let the machine ring. After

100 seconds you will hear a long beep to tell you to enter the remote access code. You will then have 30 seconds to enter the code.

Retrieving fax messages

a Dial your fax number from a telephone or another fax machine using touch tone.

b When your machine answers, immediately enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages.

c When you hear two short beeps, use the dial pad to press 9 6 2.

d Wait for a long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent, followed by ## (up to 20 digits).

e Hang up after you hear your machine beep. Your machine will call the other machine, which will then print your fax messages.

Note

You can insert a pause in a fax number by using the # key.

Remote Fax Options (black & white only)

Changing the Fax Forwarding number

You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone.

a Dial your fax number from a telephone or another fax machine using touch tone.

b When your machine answers, enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages.

c When you hear two short beeps, use the dial pad to press 9 5 4.

d Wait for a long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits).

e Press 9 0 to reset the machine when you	9
have finished.

f Hang up after you hear your machine beep.

Note

You can insert a pause in a fax number by using the # key.

Chapter 9

Remote fax commands

Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.

Remote commands			Operation details
95	Change the fax forwarding,
	paging or fax storage settings
	1	OFF	You can choose Off after you have retrieved or erased all your
			messages.
	2	Fax Forwarding	One long beep means the change is accepted. If you hear three
			short beeps, you cannot make the change because something
	3	Paging	short beeps, you cannot make the change because something
	3	Paging	has not been set up (for example, a fax forwarding or paging

	4	Fax Forwarding number
	4	Fax Forwarding number	number has not been registered). You can register your fax
	6	Fax Storage	forwarding number by entering 4. (See Changing the Fax
			Forwarding number on page 77.) Once you have registered the
			number, fax forwarding will work.

96	Retrieve a fax

	2	Retrieve all faxes	Enter the number of a remote fax machine to receive stored fax
			messages. (See Retrieving fax messages on page 77.)

	3	Erase faxes from the memory	If you hear one long beep, fax messages have been erased
			from the memory.

97	Check the receiving status

	1	Fax	You can check whether your machine has received any faxes.
			If yes, you will hear one long beep. If no, you will hear three
			short beeps.

98	Change the Receive Mode

	1	External TAD	If you hear one long beep, your change has been accepted.

	2	Fax/Tel

	3	Fax Only

90	Exit		Press 9 0 to exit remote retrieval. Wait for the long beep, then
			replace the handset.

10 Polling

Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling.

Polling receive

Polling receive lets you call another fax machine to receive a fax.

a Make sure you are in Fax mode . b Press Menu, 2, 1, 7.

Setup Receive 7.Polling RX

c Enter the fax number you are polling. Press Start.

The LCD will show Dialing.

Sequential polling

Sequential polling lets you request documents from several fax machines in one operation. Afterwards, a Sequential Polling Report will be printed.

a Make sure you are in Fax mode . b Press Menu, 2, 1, 7.

Setup Receive 7.Polling RX

c Specify the fax machines you want to poll by using One Touch, Speed Dial, Search, a Group or the dial pad. You must press OK between each location. Press OK.

d Press Start.

The machine polls each number or Group number in turn for a document.

Press Stop/Exit while the machine is dialing to cancel the polling process.

To cancel all sequential polling receive jobs, 10 press Menu, 2, 7. (See Checking and

canceling waiting jobs on page 45.)

Chapter 10

Polled transmit (black & white only)

Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it.

Setup for polled transmit

a Make sure you are in Fax mode . b Load your document.

c Press Menu, 2, 2, 6.

Setup Send 6.Polled TX

d Press a or b to choose On (or Off). Press OK.

e Press 2 to choose 2.No if you do not want to enter more settings when the LCD asks you the following message:

Other Settings 1.Yes 2.No

f Press Start.

g If you are using the scanner glass, the LCD will prompt you to choose one of the options below:

Next Page? 1.Yes 2.No(Send)

Press 1 to send another page. Go to step h.

Press 2 or Start to send the document.

h Place the next page on the scanner glass, press OK. Repeat steps g and h for each additional page.

The document will be stored in memory and wait to be polled.

Note

The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory.

To delete the fax from memory, press

Menu, 2, 7. (See Checking and canceling waiting jobs on page 45.)

11 Printing reports

Fax reports

You need to set up the Transmission Verification Report and Journal Period using the Menu keys.

Transmission verification report

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

On: Prints a report after every fax you send.

On+Image: Prints a report after every fax you send. A portion of the fax’s first page appears on the report.

Off: Prints a report if your fax is unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black and white. Off is the default setting.

Off+Image: Prints a report if your fax is unsuccessful due to a transmission error. The report will also print if you send a color fax that the receiving machine prints in black and white. A portion of the fax’s first page appears on the report.

a Press Menu, 2, 4, 1.

Report Setting 1.Transmission

b Press a or b to choose On, On+Image,

Off or Off+Image. Press OK.

c Press Stop/Exit.

Note

•If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See

Real Time Transmission on page 43.)

•If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If transmission is not successful, NG will appear next to RESULT.

Chapter 11

Fax Journal

You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this means that your machine will print the journal when the machine has stored 50 jobs.

If you set the interval to Off, you can still print the report by following the steps on the next page.

a Press Menu, 2, 4, 2.

Report Setting 2.Journal Period

b Press a or b to choose an interval. Press OK.

If you choose 7 days, you will be asked to choose a day when you want the

7 day countdown to begin.

If you choose Every 50 Faxes, the LCD shows Accepted. Then go to step d.

c Enter the time to begin printing, in 24 hour format.

For example: enter 19:45 for 7:45 PM. Press OK.

d Press Stop/Exit.

If you choose 6, 12, 24 hours, 2 or 7 days, the machine will print the report at the selected time and then erase all jobs from its memory. If the machine’s memory becomes full with 200 jobs before the time you chose has passed, the machine will print the journal early and then erase all jobs from memory.

If you want an extra report before it is due to print, you can print it manually without erasing the jobs from memory.

Reports

The following reports are available:

1Transmission

Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report.

2Help List

Prints a list of commonly used functions to help you program your machine.

3Tel Index List

Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order.

4Fax Journal

Prints a list of information about your last 200 incoming and outgoing faxes.

(TX: transmit.) (RX: receive.)

5User Settings

Print a list of your current settings.

6Network Config

Lists your network settings.

How to print a report

MFC-9320CW:

a Press Menu, 6.

Select ab or OK 6.Print Reports

b Do one of the following:

Press a or b to choose the report you want.

Press OK.

Enter the number of the report you want to print. For example, press 2 to print the Help List.

c Press Black Start or Color Start.

d Press Stop/Exit.

MFC-9120CN:

a Press Reports.

b Do one of the following:

Press a or b to choose the report you want.

Press OK.

Enter the number of the report you want to print. For example, press 2 to print the Help List.

If you choose 1.Transmission, press a or b to choose

1.View on LCD or 2.Print Reports. Then press OK.

If you choose 3.Tel Index List, press a or b to choose 1.Numeric or 2.Alphabetic.

Then press OK.

c Press Stop/Exit.

Printing reports

Chapter 11

Brother MFC-9320CW User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

Table of Contents

1 General information

Using the documentation

Symbols and conventions used in the documentation

Viewing documentation

Viewing documentation (Windows®)

How to find scanning instructions

Software User’s Guide:

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:

How to find Network setup instructions

Viewing documentation (Macintosh)

How to find scanning instructions

Software User’s Guide:

Presto! PageManager User’s Guide:

How to find Network setup instructions

Control panel overview

Data LED indications

2 Loading paper and documents

Loading paper and print media

Loading paper in the standard paper tray

Printing on plain paper, thin paper or recycled paper from the paper tray

Loading paper in the manual feed slot

Printing on plain paper, recycled paper or bond paper from the manual feed slot

Printing on thick paper, labels, envelopes or small paper

Unprintable area

Unprintable area for faxes and copies

Unprintable area when printing from a computer

Acceptable paper and other print media

Recommended paper and print media

Type and size of paper

Standard paper tray

Manual feed slot

The name for the paper trays in the printer driver in this Guide are as follows:

Paper capacity of the paper trays

Recommended paper specifications

Handling and using special paper

Types of paper to avoid

Envelopes

Types of envelopes to avoid

Labels

Types of labels to avoid

Loading documents

Using the automatic document feeder (ADF)

Recommended environment

Using the scanner glass

3 General Setup

Mode Timer

Paper settings

Paper Type

Paper Size

Volume settings

Ring volume

Beeper volume

Speaker volume

Automatic daylight savings time

Ecology features

Toner Save

Sleep Time

LCD Contrast

Dial Prefix

Setting up the prefix number

Changing the prefix number

4 Security features

Secure Function Lock 2.0 (MFC-9320CW only)

Setting the password for the administrator

Changing the password for the administrator

Setting up the public user mode

Setting up restricted users

Switching Users

Memory Security (MFC-9120CN only)