Brother MFC-820CW User Guide
USER’S GUIDE
MFC-820CW
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-820CW
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
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http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
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may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 1996-2006 Brother Industries, Ltd.
Approval Information and Compilation and Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity under the R & TTE Directive
ii
Table of Contents
Section I General
1 General Information
Using this guide ..................................................................................................... 2
Finding information ..........................................................................................2
Symbols used in this guide.............................................................................. 2
How to access the complete User’s Guide ............................................................3
To view Documentation (For Windows
To view Documentation (For Macintosh
Control panel overview .......................................................................................... 6
LCD display indications ..................................................................................8
Basic Operations ............................................................................................. 8
About fax machines ............................................................................................... 9
Custom features .............................................................................................. 9
Fax tones and handshake ...............................................................................9
ECM (Error Correction Mode)........................................................................ 10
2 Loading documents and paper
Loading documents .............................................................................................11
Using the ADF ............................................................................................... 11
Using the scanner glass ................................................................................ 11
Scanning area ............................................................................................... 12
About paper ......................................................................................................... 13
Recommended paper....................................................................................13
Handling and using special paper ................................................................. 13
Loading paper, envelopes and post cards.....................................................17
®
) ........................................................3
®
).......................................................4
3 General setup
Power Save mode ...............................................................................................20
How to put the machine into Power Save mode............................................20
How to take the machine out of Power Save mode.......................................20
Receiving faxes in Power Save mode ................................................................. 21
Mode Timer.......................................................................................................... 22
Setting the Mode Timer ................................................................................ 22
Paper settings...................................................................................................... 22
Setting the Paper Type ..................................................................................22
Setting the Paper Size ...................................................................................23
Volume Settings...................................................................................................23
Setting the Ring Volume................................................................................23
Setting the Beeper Volume............................................................................24
Setting the Speaker Volume..........................................................................24
Automatic Daylight Savings Time........................................................................ 24
LCD display .........................................................................................................25
Setting the LCD Contrast...............................................................................25
Setting the backlight brightness.....................................................................25
iii
Setting the Dim Timer for the backlight ........................................................25
Setting the Off Timer .....................................................................................26
4 Security features
Memory Security..................................................................................................27
Setting up the password ................................................................................27
Changing the Memory Security password.....................................................28
Turning Memory Security on .........................................................................28
Turning Memory Security off .........................................................................28
Section II Fax
5 Sending a fax
Entering Fax mode ..............................................................................................30
Faxing from the ADF ....................................................................................30
Faxing from the scanner glass ......................................................................31
Faxing Letter size documents from the scanner glass ..................................31
Cancelling a fax in progress ..........................................................................31
Colour fax transmission .................................................................................31
Broadcasting (Monochrome only)........................................................................32
To stop a Broadcast in progress....................................................................32
Additional sending operations..............................................................................33
Sending faxes using multiple settings ...........................................................33
Contrast .........................................................................................................33
Fax Resolution...............................................................................................33
Dual access (Monochrome only) ...................................................................34
Real Time Transmission ................................................................................34
Overseas Mode .............................................................................................35
Delayed Fax (Monochrome only) ..................................................................35
Delayed Batch Transmission (Monochrome only) .........................................35
Setting your changes as a new default..........................................................35
Restoring all settings to the factory settings ..................................................36
Checking job status or cancelling a scheduled job........................................36
Sending a fax manually .................................................................................36
Out of Memory message ...............................................................................36
6 Receiving a Fax
Basic Receiving Operations.................................................................................37
Choosing the Receive Mode .........................................................................37
Setting the Ring Delay ...................................................................................38
Setting the F/T Ring Time (Fax/Tel mode only).............................................38
Fax Detect .....................................................................................................39
Printing a reduced incoming fax (Auto Reduction) ........................................39
Printing a fax from the memory .....................................................................40
Reception into memory (Monochrome only).................................................. 40
iv
7 Phone Services and External devices
Voice operations ................................................................................................. 41
Tone or pulse.................................................................................................41
Operation from extension telephones............................................................41
Fax/Tel mode ................................................................................................41
Fax/Tel mode in Power Save condition .........................................................41
Telephone services..............................................................................................42
Setting the Phone Line Type ........................................................................ 42
BT Call Sign (For U.K. Only) .........................................................................42
Connecting an external device to your machine.................................................. 43
Connecting an external or extension telephone ............................................43
Connecting an external telephone answering device (TAD) ........................43
Using extension telephones (For U.K. only) ..................................................45
Multi-line connections (PBX) ......................................................................... 45
Custom features on your phone line..............................................................46
Using a cordless phone .................................................................................46
Changing the remote codes .......................................................................... 46
8 Quick-Dial Numbers and Dialling Options
Dialling Options....................................................................................................47
Manual dialling...............................................................................................47
Speed-Dialling ............................................................................................... 47
Search by Alphabetical Order........................................................................47
Search by Numerical Order ........................................................................... 48
Fax Redial ..................................................................................................... 48
Outgoing Call.................................................................................................48
Pause ............................................................................................................ 48
Storing numbers for easy dialling ........................................................................49
Storing Speed-Dial numbers .........................................................................49
Storing Speed-Dial numbers from Outgoing Calls......................................... 49
Changing Speed-Dial names numbers..........................................................50
Setting up Groups for Broadcasting .............................................................. 50
Access codes and credit card numbers.........................................................52
9 Advanced Fax Operation (Monochrome only)
Fax Operations .................................................................................................... 53
Fax Forwarding..............................................................................................53
Fax Storage ................................................................................................... 53
Fax Preview...................................................................................................54
PC Fax Receive.............................................................................................55
Turning off Advanced Fax Operation.............................................................56
Changing Advanced Fax Operation ..............................................................57
Remote Retrieval ................................................................................................. 57
Setting a Remote Access Code.....................................................................57
Using your Remote Access Code..................................................................58
Remote Fax commands ................................................................................59
Retrieving fax messages ............................................................................... 60
Changing your Fax Forwarding number ........................................................60
v
10 Printing Reports
Fax reports...........................................................................................................61
Transmission Verification Report...................................................................61
Fax Journal (activity report) ...........................................................................61
Reports ..........................................................................................................62
11 Polling
Polling receive .....................................................................................................63
Secure polling ................................................................................................ 63
Delayed polling ..............................................................................................63
Sequential polling ..........................................................................................63
Polled transmit (Monochrome only) .....................................................................64
Setup for polled transmit................................................................................ 64
Setup for polled transmit with secure code....................................................64
Section III Copy
12 Making copies
How to copy .........................................................................................................66
Entering Copy mode ......................................................................................66
Making a single copy .....................................................................................66
Making multiple copies .................................................................................. 66
Stop copying..................................................................................................66
Changing copy settings .......................................................................................67
Increasing copy speed or quality ...................................................................67
Enlarging or reducing the image copied ........................................................67
Setting Paper Type........................................................................................68
Setting Paper Size .........................................................................................68
Adjusting Brightness ......................................................................................68
Adjusting Contrast ......................................................................................... 69
Adjusting Colour Saturation ...........................................................................69
Sorting copies using the ADF ........................................................................69
Making N in 1 copies or a poster (page layout) ............................................70
Setting your changes as a new default..........................................................71
Restoring all settings to the factory settings ..................................................71
‘Out of Memory’ message ....................................................................................71
Legal limitations ...................................................................................................72
Section IV PhotoCapture Center™
13 Walk-Up PhotoCapture Center™
Introduction ..........................................................................................................74
PhotoCapture Center™ needs ......................................................................74
Getting started .....................................................................................................75
Entering PhotoCapture mode ........................................................................76
vi
Print Images.........................................................................................................76
View Photo(s) ................................................................................................ 76
Print Index (Thumbnails) ............................................................................... 77
Print All Photos ..............................................................................................77
Print Photos ...................................................................................................78
DPOF printing................................................................................................78
Changing print settings ........................................................................................ 79
Increasing Print Speed or Quality.................................................................. 80
Setting Paper Type and Size.........................................................................80
Adjusting Brightness......................................................................................80
Adjusting Contrast ......................................................................................... 80
Colour Enhancement.....................................................................................80
Cropping ........................................................................................................81
Borderless .....................................................................................................81
Setting your changes as a new default..........................................................82
Restoring all settings to the factory settings ..................................................82
Scan to Card .......................................................................................................82
Entering Scan mode ......................................................................................82
How to scan to card....................................................................................... 83
Understanding the Error Messages..................................................................... 84
Using PhotoCapture Center™ from your computer.............................................84
Section V Software
14 Software and Network features
Section VI Appendices
A Safety and Legal
Safety precautions ............................................................................................... 88
To use the machine safely.............................................................................88
Choosing a location .............................................................................................91
Important information........................................................................................... 92
Important safety instructions..........................................................................92
For your safety...............................................................................................93
LAN connection ............................................................................................. 93
International ENERGY STAR
EU Directive 2002/96/EC and EN50419........................................................93
Trademarks ...................................................................................................94
B Troubleshooting and Routine Maintenance
Troubleshooting ..................................................................................................95
Error messages ............................................................................................. 95
Transferring your faxes or Fax Journal report ...............................................98
Document jam .............................................................................................. 99
Printer jam or paper jam ..............................................................................100
®
Compliance Statement ................................ 93
vii
If you are having difficulty with your machine ..............................................102
Dial Tone detection......................................................................................107
Phone line interference................................................................................107
Improving print quality........................................................................................108
Cleaning the print head ...............................................................................108
Checking the print quality ............................................................................ 108
Checking the printing alignment .................................................................. 109
Checking the ink volume....................................................................................110
Packing and shipping the machine ....................................................................110
Routine maintenance.........................................................................................112
Cleaning the outside of the machine ...........................................................112
Cleaning the scanner...................................................................................112
Cleaning the printer platen .......................................................................... 113
Cleaning the Paper Pick-up Roller ..............................................................113
Replacing the ink cartridges ........................................................................ 113
C Menu and Features
On-screen programming .................................................................................... 116
Memory storage...........................................................................................116
Menu keys .........................................................................................................116
Menu table...................................................................................................117
Entering Text ............................................................................................... 129
D Specifications
Product description ............................................................................................130
General........................................................................................................130
Print media ..................................................................................................132
Copy ............................................................................................................ 133
PhotoCapture Center™ ...............................................................................134
Fax...............................................................................................................135
Scanner .......................................................................................................136
Printer ..........................................................................................................137
Interfaces.....................................................................................................137
Computer requirements ...............................................................................138
Consumable items .......................................................................................139
Network (LAN) ...................................................................................................140
E Glossary
F Index
viii
Section I
General I
General Information 2
Loading documents and paper 11
General setup 20
Security features 27
General Information 1
1
Using this guide 1
Thank you for buying a Brother machine!
Your machine is simple to use, with LCD
screen instructions to guide you through
programming it. You can make the most of
your machine by reading through this guide.
Finding information 1
All the chapter headings and subheadings
are listed in the Table of Contents. You will be
able to find information about a specific
feature or operation by checking the Index at
the back of this guide.
Symbols used in this guide 1
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
Throughout this guide you will see special
symbols alerting you to important warnings,
notes and actions. To make things clearer
and to help you press the correct keys, we
used special fonts and included some of the
messages that will appear in the LCD.
Bold Bold typeface identifies specific
keys on the machine control
panel.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
2
General Information
How to access the complete User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Fax,
Printer, Scanner, PC Fax and Network. When
you are ready to learn detailed information
about these operations, read the complete
User’s Guide that is on the CD-ROM.
To view Documentation (For Windows®) 1
From the Start menu, select Brother, MFL
Pro Suite MFC-820CW from the Programs
Group, and then select User’s Guide.
How to view Documentation from the CD-ROM main menu
a Turn on your PC. Insert the Brother
CD-ROM labelled Windows
CD-ROM drive.
b If the model name screen appears, click
your model name.
®
into your
c If the language screen appears, click
your language. The CD-ROM main
1
menu will appear.
Note
If this window does not appear, use
®
Windows
program from the root directory of the
1
Brother CD-ROM.
Explorer to run the setup.exe
d Click Documentation.
e Click the documentation you want to
read.
Quick Setup Guide: Setup and
Software Installation Instructions
User’s Guide (3 manuals): User’s
Guide for stand-alone operations,
Software User’s Guide and Network
User’s Guide
PaperPort
Document Management Software
®
User’s Guide:
1
3
Chapter 1
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning in Chapter 2 (For Windows
®
98/98SE/Me/2000 Professional and
®
Windows
XP)
ControlCenter2 in Chapter 3 (For
Windows
Professional and Windows
®
98/98SE/Me/2000
®
XP)
Network Scanning in Chapter 4
®
PaperPort
User’s Guide
Instructions for scanning directly from
ScanSoft
®
PaperPort
®
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. For
more information, or if your access point
supports SecureEasySetup™, please see
the Network User’s Guide.
To view Documentation (For Macintosh®) 1
a Turn on your Macintosh
Brother CD-ROM labelled Macintosh
into your CD-ROM drive. The following
window will appear.
®
b Double-click the Documentation icon.
c The select Language screen appears,
1
double-click your language.
d Click the documentation you want to
read.
Quick Setup Guide: Setup and
Software Installation Instructions
User’s Guide (3 manuals): User’s
Guide for stand-alone operations,
Software User’s Guide and Network
User’s Guide
. Insert the
®
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning in Chapter 9 (For Mac OS
9.2/Mac OS
®
X 10.2.4 or greater)
ControlCenter2 in Chapter 10 (For Mac
®
X 10.2.4 or greater)
OS
Network Scanning in Chapter 11 (For
Mac OS
4
®
X 10.2.4 or greater)
®
9.1-
Presto!® PageManager® User’s Guide
Instructions for scanning directly from
Presto!
®
PageManager
®
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. For
more information, or if your access point
supports SecureEasySetup™, please see
the Network User’s Guide.
General Information
1
1
5
Chapter 1
Control panel overview 1
9
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132
1 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
2 Fax keys
Fax Preview
Lets you preview incoming faxes on
the LCD.
Redial/Pause
Redials any of the last 30 numbers you
called.
Quick-Dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the
external handset in F/T pseudoringing.
Also, use this key to gain access to an
outside line, or transfer a call to
another extension when it is connected
to a PBX.
It also lets you put a pause in
3 Ink Management
Lets you clean the print head, check the
print quality, and check the available ink
volume.
4 Mode keys:
PhotoCapture
Lets you access PhotoCapture
Center™ mode.
Copy
Lets you access Copy mode.
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
6
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General Information
1
5 Menu keys:
Volume keys
d c
In Fax mode, you can press these keys
to adjust the ring volume.
a Search/Speed Dial
Lets you look up numbers that are
stored in the dialling memory. It also
lets you dial stored numbers by
pressing a two-digit number.
d or c
Press to scroll backward or forward to
a menu selection.
a or b
Press to scroll through the menus and
options.
Menu
Lets you access the Menu to program
your settings in the machine.
OK
Lets you store your settings in the
machine.
Clear
Press to cancel the current setting.
45 6
6 Start keys:
Colour Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in
the ControlCenter2 software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you
start a scanning operation (in colour or
mono, depending on the scanning
setting in the ControlCenter2
software).
7 Stop/Exit
Stops an operation or exits from a menu.
8 Power Save
Lets you put the machine into Power Save
mode.
9 LCD (liquid crystal display)
Displays messages on the screen to help
you set up and use your machine.
Also, you can adjust the angle of the LCD
display by lifting it.
7
Chapter 1
LCD display indications 1
The LCD shows the current machine status
when the machine is idle.
10.10.2006 Fax
1
20:48
04
2
1 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
2 Faxes in memory
Shows how many received faxes are in the
memory.
3 Memory Status
Lets you see the available memory in the
machine.
4 Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
5 Ink indicator
Lets you see the available ink volume.
Basic Operations 1
For example, to set Mode Timer to 30 Secs.
Memory
3
4
5
0Max
b Press a or b to choose
General Setup.
MENU
General Setup
Fax
LAN
Print Reports
Initial Setup
OKSelect & Press
Press OK.
c Press a or b to choose Mode Timer.
MENU
General Setup
Mode Timer 2 Mins
Paper Type
Paper Size
Volume
Select & Press
Press OK.
d Press a or b to choose 30 Secs.
MENU
General Setup
30 Secs
1 Min
2 Mins
5 Mins
Press OK.
You can see the current setting on the
LCD:
MENU
General Setup
Mode Timer
Paper Type
Paper Size
Volume
OK
OKSelect & Press
OKSelect & Press
Plain
A4
30
Secs
Plain
A4
a Press Menu.
8
e Press Stop/Exit.
General Information
About fax machines 1
Custom features 1
Do you have BT's Call minder on the phone line?
If you have Call minder on the phone line
where you will install your new machine,
there is a strong possibility that Call minder
and the machine may conflict with each other
while receiving incoming calls.
Why should there be problems? 1
Since both the machine and Call minder will
pick up the call after the number of rings you
have set, each of them has the ability to keep
the other from receiving calls.
For example, if Call minder is set to answer
after two rings and your machine is set to
answer after four, Call minder will stop your
machine from receiving faxes.
If you set Call minder and the Brother
machine to answer after the same number of
rings, there is no way of knowing which one
will answer first. It is important to remember
that neither Call minder nor the machine can
pass the call back to the other after the call
has been answered.
How can you avoid possible problems?
A very good way to avoid problems like the
one mentioned, is to get a second phone
number on your present phone line.
Many people with Call minder choose
another service, which is called ‘BT Call
Sign’, and they are very satisfied with it. (See
BT Call Sign (For U.K. Only) on page 42.)
Another way to avoid possible problems is to
replace your Call minder with an answering
machine. Your Brother machine is designed
to work with an answering machine or TAD
(telephone answering device).
(See Connecting an external telephone
answering device (TAD) on page 43.)
Fax tones and handshake 1
When someone is sending a fax, the machine
sends fax calling tones (CNG tones). These
1
are quiet, intermittent beeps every
4 seconds. You will hear them after you dial
and press Mono Start or Colour Start and
they will continue for about 60 seconds after
dialling During that time, the sending
machine must begin the ‘handshake’ or
connection with the receiving machine.
Each time you use automatic procedures to
send a fax, you are sending CNG tones over
the phone line. You will soon learn to listen for
these quiet beeps each time you answer a
phone on your fax line, so you will know if you
are receiving a fax message.
The receiving fax responds with fax receiving
tones, which are loud, chirping sounds. A
receiving fax chirps for about 40 seconds
over the phone line, and the LCD shows
Receiving.
If your machine is set to the Fax Only mode,
it will answer every call automatically with fax
receiving tones. If the other person hangs up,
your machine will continue to send the
‘chirps’ for about 40 seconds, and the LCD
continues to show Receiving. To cancel
receiving, press Stop/Exit.
The fax ‘handshake’ is the time in which the
1
sending machine's CNG tones and the
receiving machine's ‘chirps’ overlap. This
must be for at least 2 to 4 seconds, so both
machines can understand how each is
sending and receiving the fax. The
handshake cannot begin until the call is
answered, and the CNG tones only last for
about 60 seconds after the number is dialed.
So it is important for the receiving machine to
answer the call in as few rings as possible.
1
9
Chapter 1
Note
When you have an external Telephone
Answering Device (TAD) on your fax line,
your TAD will decide the number of rings
before the call is answered.
ECM (Error Correction Mode) 1
The Error Correction Mode (ECM) is a way for
the machine to check a fax transmission
while it is in progress. If the machine detects
errors during fax transmission, it resends the
pages of the fax that had an error. ECM
transmissions are only possible between fax
machines that both have this feature. If they
do, you may send and receive fax messages
that are continuously being checked by the
machine.
10
2
Loading documents and paper 2
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF 2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard
2
80 g/m
pages before putting them in the ADF.
Recommended environment 2
Temperature: 20 to 30° C (68 to 86° F)
Humidity: 50% to 70%
Paper:
Document Sizes Supported 2
Length: 147 to 356 mm (5.8 to 14 in.)
Width: 147 to 216 mm (5.8 to 8.5 in.)
Weight:
(20 lb) paper and always fan the
2
80 g/m
64 to 90 g/m
A4 (20 lb LTR)
2
(17to24lb)
Make sure documents written with ink are
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
1
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
CAUTION
2
How to load documents 2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
CAUTION
Using the scanner glass 2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported 2
Length: Up to 297 mm (11 in.)
Width: Up to 216 mm (8.5 in.)
Weight: Up to 2 kg (4.4 lb)
11
Chapter 2
How to load documents 2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
c Close the document cover.
Scanning area 2
The scanning area depends on the settings in
the application you are using. The figures
below show the areas you cannot scan on
paper.
3
1
Usage Document
Size
Top (1)
Bottom (2)
Fax Letter 3 mm
(0.12 in.)
A4 3 mm
(0.12 in.)
Copy Letter 3 mm
(0.12 in.)
A4 3 mm
(0.12 in.)
Scan Letter 3 mm
(0.12 in.)
A4 3 mm
(0.12 in.)
4
2
Left (3)
Right (4)
4mm
(0.16 in.)
1mm
(0.04 in.)
3mm
(0.12 in.)
3mm
(0.12 in.)
3mm
(0.12 in.)
0mm
(0 in.)
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
12
Loading documents and paper
About paper 2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use the recommended
paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the proper media in the
‘Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Setting the Paper Type on page 22).
When you print on Brother glossy paper,
load the instruction sheet included with the
glossy paper in the paper tray first, and
then put the glossy paper on the
instruction sheet.
When you use transparencies or glossy
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy BP60GLA
A4 Inkjet (Photo Matte) BP60MA
10 x 15 cm Glossy BP60GLP
Handling and using special paper
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and away
from moisture, direct sunlight and heat.
The coated side of glossy paper is shiny.
Avoid touching the shiny (coated) side. Load
glossy paper with the shiny side facing down.
Avoid touching either side of transparencies
because they absorb water and perspiration
easily, and this may cause decreased output
quality. Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
DO NOT use the following kinds of paper:
Improper Setup
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
2
2
Recommended paper 2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
1
1 2 mm (0.08 in.) or longer
• Extremely shiny or highly textured paper
• Paper already printed on by a printer
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
13
Chapter 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Photo
Capture
Cut Paper Letter 216 × 279 mm (8 1/2 × 11 in.) Yes Yes Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Yes
Legal 216 × 356 mm (8 1/2 × 14 in.) Yes Yes – Yes
Executive 184 × 267 mm (7 1/4 × 10 1/2 in.) – – – Yes
JIS B5 182 × 257 mm (7.2 × 10.1 in.) – – – Yes
A5 148 × 210 mm (5.8 × 8.3 in.) – Yes – Yes
A6 105 × 148 mm (4.1 × 5.8 in.) – – – Yes
Cards Photo 102 × 152 mm (4 × 6 in.) – Yes Yes Yes
Photo L 89 × 127 mm (3 1/2 × 5 in.) – – – Yes
Photo 2L 127 × 178 mm (5 × 7 in.) – – Yes Yes
Index Card 127 × 203 mm (5 × 8 in.) – – – Yes
Post Card 1
Post Card 2
(Double)
Envelopes C5
Envelope
DL
Envelope
COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.) – – – Yes
Monarch 98 × 191 mm (3 7/8 × 7 1/2 in.) – – – Yes
JE4
Envelope
Transparencies
Letter 216 × 279 mm (8 1/2 × 11 in.) – Yes – Yes
A4 210 × 297 mm (8.3 × 11.7 in.) – Yes – Yes
100 × 148 mm (3.9 × 5.8 in.) – – – Yes
148 × 200 mm (5.8 × 7.9 in.) – – – Yes
162 × 229 mm (6.4 × 9 in.) – – – Yes
110 × 220 mm (4.3 × 8.7 in.) – – – Yes
105 × 235 mm (4.1 × 9.3 in.) – – – Yes
Printer
14
Loading documents and paper
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of sheets
Cut
Paper
Plain Paper
Inkjet Paper
64 to 120 g/m
lb)
64 to 200 g/m
2
(17 to 32
2
(17 to 53
0.08 to 0.15 mm (0.003 to 0.006 in.)
0.08 to 0.25 mm (0.003 to 0.01 in.) 20
lb)
Glossy Paper
Up to 220 g/m
2
(Up to 58
Up to 0.25 mm (Up to 0.01 in.) 20
lb)
Cards Photo Card
Up to 240 g/m
2
(Up to 64
Up to 0.28 mm (Up to 0.01 in.) 20
lb)
Index Card
Up to 120 g/m
2
(Up to 32
Up to 0.15 mm (Up to 0.006 in.) 30
lb)
Post Card
Up to 200 g/m
2
(Up to 53
Up to 0.23 mm (Up to 0.01 in.) 30
lb)
Envelopes
75 to 95 g/m
2
(20 to 25 lb)
Up to 0.52 mm (Up to 0.02 in.) 10
Transparencies – – 10
100
1
2
1
Up to 50 sheets for Legal size paper 80 g/m2 (20 lb).
Up to 100 sheets of 80 g/m
2
(20 lb) paper.
Paper capacity of the output paper tray
Up to 25 sheets of 20 lb Letter or 80 g/m2 A4
paper.
Transparencies or glossy paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
Legal paper cannot be stacked on the
output paper tray.
2
15
Chapter 2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. If you set the Borderless feature
to on, no unprintable areas will be shown for cut sheet paper only.
Cut Sheet Paper Envelopes
3
4
1
3
4
1
2
2
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)
Envelopes 12 mm (0.47 in.) 24 mm (0.94 in.) 3 mm (0.12 in.) 3 mm (0.12 in.)
16
Loading documents and paper
Loading paper, envelopes and post cards 2
Loading paper or other media 2
a Pull the paper tray completely out of the
machine and remove the output paper
tray (1).
1
c Pull out the paper support (1) and unfold
the paper support flap (2).
1
2
Note
Use the paper support flap for Letter,
Legal and A4 paper.
d Fan the stack of paper well to avoid
paper jams and mis-feeds.
2
b Press and slide the paper side guide (1)
to fit the paper width.
1
17
Chapter 2
e Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray
and below the maximum paper mark (1).
Make sure the paper side guides touch
the sides of the paper.
1
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Put the output paper tray back on and
push the paper tray firmly back into the
machine.
Loading envelopes 2
Use envelopes that weigh from
2
75 to 95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
CAUTION
To prevent possible damage to the feeding
mechanism, do not use the types of
envelopes shown below.
DO NOT USE ENVELOPES:
that are of a baggy construction
that are embossed (have raised writing on
them)
that have clasps on them
that are not sharply creased
that are preprinted on the inside
Glue
(20to25lb).
Rounded
flap
Double
flap
Triangular
flap
18
Loading documents and paper
How to load envelopes 2
a Before loading, press the corners and
sides of the envelopes to make them as
flat as possible.
Note
If the envelopes are ‘double-feeding,’ put
one envelope in the paper tray at a time.
c Adjust the size and margin in your
application.
How to load post cards 2
a Raise the paper stop (1) and put the
post cards (2) into the paper tray. Slide
the paper side guide (3) to fit the width of
the post cards.
2
b Put the envelopes into the paper tray
with the address side down and the
leading edge (top of the envelopes) in
first. Slide the paper side guide to fit the
width of the envelopes.
If you have problems when printing on
envelopes, try the following suggestions:
a Open the envelope flap.
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
2
19
3
General setup 3
Power Save mode 3
When the machine is idle, you can put the
machine into Power Save mode by pressing
the Power Save key. You can still receive
telephone calls in Power Save mode. For
further information on receiving faxes in the
power save condition, please see the table on
page 21. The delayed faxes that have been
set up will be sent. You can even retrieve
faxes using Remote Retrieval if you are away
from your machine. If you want to do other
operations, you must take the machine out of
Power Save mode.
Note
If you have connected an external
telephone or TAD, it is always available.
How to put the machine into Power Save mode 3
a Press and hold down the Power Save
key until the LCD shows
Shutting Down.
The LCD light goes off.
How to take the machine out of Power Save mode 3
a Press and hold down the Power Save
key until the LCD shows Please Wait.
The LCD shows the date and time.
Note
• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.
• If you unplug the AC power cord, no
machine operations will be available.
• You can customize Power Save mode so
that, apart from automatic head cleaning,
no machine operations are available. (See
Receiving faxes in Power Save mode on
page 21.)
20
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