Brother Inkjet DCP/MFC
SERVICE MANUAL
MODELS: DCP-J4110DW MFC-J2310/J2510/J4310DW MFC-J4410DW/J4510DW MFC-J4610DW/J4710DW
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
July 2012 SM-FAX137 8CAR(6)
Confidential
Trademarks
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
Microsoft, Windows, Windows Server, Outlook and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Macintosh, Mac OS and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
Adobe, Illustrator and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
PowerPC is a registered trademark of IBM in the United States and/or other countries.
Memory Stick PRO Duo, Memory Stick Duo, MagicGate, Memory Stick Micro and M2 are trademarks of Sony Corporation.
AOSS is a trademark of Buffalo Inc.
WPA, WPA2, Wi-Fi Protected Access, Wi-Fi Protected Setup and Wi-Fi Direct are marks of the Wi-Fi Alliance.
Wi-Fi and Wi-Fi Alliance are registered marks of the Wi-Fi Alliance. AMD is a trademark of Advanced Micro Devices, Inc.
FaceFilter Studio is a trademark of Reallusion, Inc.
UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Corel and CorelDraw are trademarks or registered trademarks of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Open Source Licensing Remarks
This product includes open-source software.
To see the open source licensing remarks, please go to the manual download selection on your model's home page of Brother Solutions Center at http://solutions.brother.com/.
Confidential
The table below shows the functional comparison between the models covered by this manual.
|
DCP-J4110DW |
MFC-J2310 |
MFC-J2510 |
MFC-J4310DW |
|
|
|
|
|
LCD |
1.8 inch |
1.8 inch |
3.7 inch |
1.8 inch |
|
|
|
|
|
Lower Tray |
--- |
--- |
--- |
--- |
|
|
|
|
|
ADF |
--- |
--- |
|
--- |
|
|
|
|
|
Duplex scan |
--- |
--- |
--- |
--- |
|
|
|
|
|
|
|
|
|
|
|
MFC-J4410DW |
MFC-J4510DW |
MFC-J4610DW |
MFC-J4710DW |
|
|
|
|
|
LCD |
1.8 inch |
3.7 inch |
1.8 inch |
3.7 inch |
|
|
|
|
|
Lower Tray |
--- |
--- |
A4 and Letter |
A3 and LGR |
|
|
|
|
|
ADF |
|
|
|
|
|
|
|
|
|
Duplex scan |
--- |
--- |
--- |
|
|
|
|
|
|
Confidential
REGULATION ........................................................................................................................ |
ix |
||
SAFETY INFORMATION ..................................................................................................... |
xiv |
||
CHAPTER 1 SPECIFICATIONS ........................................................................................ |
1-1 |
||
1 |
GENERAL ..................................................................................................................... |
1-1 |
|
|
1.1 |
General ................................................................................................................. |
1-1 |
|
1.2 |
Media Specification .............................................................................................. |
1-1 |
|
1.3 |
Paper Handling ..................................................................................................... |
1-2 |
|
1.4 |
LCD Panel ............................................................................................................ |
1-3 |
|
1.5 |
Memory ................................................................................................................. |
1-3 |
|
1.6 |
Interface ................................................................................................................ |
1-3 |
|
1.7 |
Others ................................................................................................................... |
1-4 |
2 |
FAX |
................................................................................................................................ |
1-5 |
3 |
PRINTER ....................................................................................................................... |
1-5 |
|
4 |
COPY ............................................................................................................................. |
1-6 |
|
5 |
SCANNER ..................................................................................................................... |
1-7 |
|
6 |
SOFTWARE .................................................................................................................. |
1-7 |
|
7 |
NETWORK .................................................................................................................... |
1-8 |
|
|
7.1 ................................................................................................................ |
Network |
1-8 |
|
7.2 .................................................................................................................... |
Wired |
1-8 |
|
7.3 ................................................................................................................ |
Wireless |
1-8 |
8 |
SUPPLIES/OPTIONS .................................................................................................... |
1-9 |
|
9 |
SERVICE .............................................................................................INFORMATION |
1-9 |
|
10 |
PAPER ........................................................................................................................ |
1-10 |
|
|
10.1 .................................................................................................................. |
Paper |
1-10 |
|
10.2 ..................................................................................................... |
Printable Area |
1-13 |
CHAPTER ..................................................................................2 TROUBLESHOOTING |
2-1 |
||
1 |
INTRODUCTION ........................................................................................................... |
2-1 |
|
|
1.1 ........................................................................................................... |
Precautions |
2-1 |
|
1.2 .......................................................................................................... |
Initial Check |
2-2 |
2 |
OVERVIEW ................................................................................................................... |
2-4 |
|
|
2.1 ........................................................................................ |
Cross - section Drawings |
2-4 |
i |
Confidential |
|
2.1.1 |
Document scanning ..................................................................................... |
2-4 |
|
|
2.1.2 |
Printer part ................................................................................................... |
2-5 |
|
|
2.2 |
Document Feeding Path/Recording Paper Feeding Path .................................... |
2-6 |
|
|
2.2.1 |
Document Feeding Path .............................................................................. |
2-6 |
|
|
2.2.2 Recording Paper Feeding Path .................................................................... |
2-6 |
||
|
2.3 |
Parts Names and Functions ................................................................................. |
2-7 |
|
|
2.4 |
Block Diagram ...................................................................................................... |
2-8 |
|
|
2.5 |
Components ......................................................................................................... |
2-9 |
|
3 |
ERROR INDICATION .................................................................................................. |
2-10 |
||
|
3.1 |
Error Code .......................................................................................................... |
2-10 |
|
|
3.2 |
Error Messages ................................................................................................. |
2-15 |
|
|
3.3 |
Communications Error ....................................................................................... |
2-17 |
|
4 |
TROUBLESHOOTING ................................................................................................ |
2-21 |
||
|
4.1 |
Error Cause and Solutions ................................................................................. |
2-21 |
|
|
4.2 |
Recording Paper Feeding Problems .................................................................. |
2-58 |
|
|
4.2.1 Paper is not fed from paper tray ................................................................. |
2-58 |
||
|
4.2.2 Paper is not fed from manual feed slot ...................................................... |
2-60 |
||
|
4.2.3 Two or more sheets of paper fed at a time ................................................ |
2-60 |
||
|
4.2.4 Paper feeding at an angle .......................................................................... |
2-60 |
||
|
4.2.5 |
Recording paper jam .................................................................................. |
2-61 |
|
|
4.2.6 Prints only single side of the paper when duplex-printing .......................... |
2-64 |
||
|
4.3 |
Print-image Problems ......................................................................................... |
2-65 |
|
|
4.3.1 |
Defective images ........................................................................................ |
2-65 |
|
|
4.3.2 |
Print-image problems ................................................................................. |
2-66 |
|
|
4.4 |
Software-related Problems ................................................................................. |
2-76 |
|
|
4.4.1 |
Cannot print data ........................................................................................ |
2-76 |
|
|
4.5 |
Network Problems .............................................................................................. |
2-77 |
|
|
4.5.1 Cannot make a print through network connection ...................................... |
2-77 |
||
|
4.6 |
Control Panel Problems ...................................................................................... |
2-78 |
|
|
4.6.1 No display on LCD ..................................................................................... |
2-78 |
||
|
4.6.2 No display on LED ..................................................................................... |
2-78 |
||
|
4.6.3 The control panel does not work ................................................................ |
2-78 |
||
|
4.6.4 |
Touch panel inoperative ............................................................................. |
2-78 |
|
|
4.7 |
Document Feeding Problems ............................................................................. |
2-79 |
|
|
4.7.1 Document can not be fed ........................................................................... |
2-79 |
||
|
4.7.2 |
Document double feeding .......................................................................... |
2-79 |
|
|
4.7.3 |
Document jam ............................................................................................ |
2-80 |
ii |
Confidential |
|
4.7.4 |
Wrinkles on documents .............................................................................. |
2-82 |
|
|
4.7.5 |
Document size not correctly detected ........................................................ |
2-82 |
|
|
4.8 |
Scanned-image Problems .................................................................................. |
2-83 |
|
|
4.8.1 |
Defective images ....................................................................................... |
2-83 |
|
|
4.8.2 |
Troubleshooting from image defect ............................................................ |
2-83 |
|
|
4.9 |
Fax Problems ..................................................................................................... |
2-88 |
|
|
4.9.1 |
No faxes can be sent ................................................................................. |
2-88 |
|
|
4.9.2 |
No faxes can be received ........................................................................... |
2-88 |
|
|
4.9.3 |
A communications error occurs .................................................................. |
2-88 |
|
|
4.10 |
Other Problems .................................................................................................. |
2-89 |
|
|
4.10.1 |
The machine cannot be powered on .......................................................... |
2-89 |
|
|
4.10.2 |
Memory card/PictBridge does not function (no response) ......................... |
2-89 |
|
|
4.10.3 |
Data of memory card/PictBridge does not read ......................................... |
2-89 |
|
|
4.10.4 |
Internal memory errors ............................................................................... |
2-90 |
|
|
4.10.5 |
Security Function Lock related problems ................................................... |
2-90 |
|
CHAPTER 3 DISASSEMBLY AND ASSEMBLY .............................................................. |
3-1 |
|||
1 |
PRECAUTIONS BEFORE PROCEEDING ................................................................... |
3-1 |
||
2 |
PACKING |
...................................................................................................................... |
3-3 |
|
3 |
SCREW CATALOGUE .................................................................................................. |
3-4 |
||
4 |
SCREW TORQUE LIST ................................................................................................ |
3-5 |
||
5 |
LUBRICATION .............................................................................................................. |
3-6 |
||
6 |
OVERVIEW OF GEARS .............................................................................................. |
3-11 |
||
7 |
ROUTING OF HARNESSES AND INK SUPPLY TUBES .......................................... |
3-12 |
||
8 |
DISASSEMBLY FLOW ............................................................................................... |
3-20 |
||
9 |
DISASSEMBLY PROCEDURE ................................................................................... |
3-22 |
||
|
9.1 |
Preparation ......................................................................................................... |
3-22 |
|
|
9.2 Scanner Cover Damper and Scanner Cover Support ........................................ |
3-27 |
||
|
9.3 |
ADF Unit ............................................................................................................. |
3-29 |
|
|
9.3.1 |
ADF Hinge R .............................................................................................. |
3-34 |
|
|
9.3.2 |
ADF Document Support ............................................................................. |
3-35 |
|
|
9.3.3 |
ADF Cover ASSY ....................................................................................... |
3-36 |
|
|
9.3.4 |
ADF Back Cover, ADF Side Covers R and L, and ADF Front Cover ......... |
3-37 |
|
|
9.3.5 |
ADF Separation Pad Holder ASSY ............................................................ |
3-39 |
|
|
9.3.6 |
Eject Films .................................................................................................. |
3-41 |
iii |
Confidential |
9.3.7 Document Separation Roller ASSY ........................................................... |
3-42 |
9.3.8Document Detection Sensor PCB and Document Scanning Position
|
|
Sensor PCB ............................................................................................... |
3-44 |
9.3.9 |
ADF Hinge L ............................................................................................... |
3-45 |
|
9.3.10 |
ADF Motor .................................................................................................. |
3-47 |
|
9.3.11 Second Side CIS Unit (Duplex scanning models only) .............................. |
3-51 |
||
9.3.12 Second Side CIS Flat Cable (Duplex scanning models only) .................... |
3-54 |
||
9.4 |
Manual Feed Slot Cover ASSY .......................................................................... |
3-56 |
|
9.5 |
Document Scanner Top Cover ........................................................................... |
3-57 |
|
9.5.1 First Side CIS Unit ...................................................................................... |
3-58 |
||
9.5.2 First Side CIS Flat Cable ............................................................................ |
3-60 |
||
9.6 |
Upper Cover ....................................................................................................... |
3-62 |
|
9.7 |
Ink Cartridge Cover ............................................................................................ |
3-64 |
|
9.8 |
Front Cover ......................................................................................................... |
3-64 |
|
9.9 |
Lower Side Covers R and L ................................................................................ |
3-65 |
|
9.10 |
Jam Clear Cover ................................................................................................. |
3-66 |
|
9.11 |
Bank ASSY ......................................................................................................... |
3-67 |
|
9.12 |
Media Module Cover .......................................................................................... |
3-68 |
|
9.13 |
Inner Media Module Cover ................................................................................. |
3-68 |
|
9.14 |
Ink Absorber Box ................................................................................................ |
3-69 |
|
9.15 |
Control Panel ASSY ........................................................................................... |
3-71 |
|
9.16 |
Wireless LAN PCB ASSY ................................................................................... |
3-73 |
|
9.17 |
Main PCB ASSY ................................................................................................. |
3-74 |
|
9.18 |
Sensor Relay PCB ASSY ................................................................................... |
3-76 |
|
9.19 |
MJ PCB ASSY .................................................................................................... |
3-77 |
|
9.20 |
Head/Carriage Unit and CR Timing Belt ............................................................. |
3-78 |
|
9.21 |
Lower Tray Unit (LT models only) ...................................................................... |
3-88 |
|
9.22 |
Power Supply PCB ASSY .................................................................................. |
3-93 |
|
9.23 |
Speaker .............................................................................................................. |
3-96 |
|
9.24 |
Ink Refill ASSY ................................................................................................... |
3-97 |
|
9.25 |
CR Encoder Strip .............................................................................................. |
3-100 |
|
9.26 |
Encoder Strip Guard Film ................................................................................. |
3-101 |
|
9.27 |
Ink Cartridge Cover Sensor ASSY ................................................................... |
3-102 |
|
9.28 |
Flushing Base ................................................................................................... |
3-103 |
|
9.29 |
Carriage Motor ASSY ....................................................................................... |
3-106 |
|
9.30 |
Switchback Roller ............................................................................................. |
3-107 |
|
9.31 |
Flushing Box ..................................................................................................... |
3-109 |
|
9.32 |
PF Encoder Disk and PF Encoder Sensor PCB ASSY .................................... |
3-110 |
iv |
Confidential |
9.33 |
Paper Feed Motor ............................................................................................. |
3-112 |
9.34 |
Paper Feed Roller ............................................................................................ |
3-115 |
9.35 |
Paper Ejection Roller ........................................................................................ |
3-116 |
9.36 |
Platen ............................................................................................................... |
3-118 |
9.37 |
Maintenance Unit .............................................................................................. |
3-119 |
9.38 |
Registration Sensor PCB ASSY ....................................................................... |
3-120 |
9.39 |
Base Pad on Paper Tray ASSY ........................................................................ |
3-124 |
9.40 |
T1 Paper Pull-in Roller ..................................................................................... |
3-125 |
CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER |
|
|
|
PARTS REPLACEMENT .............................................................................. |
4-1 |
1 IF YOU REPLACE THE MAIN PCB .............................................................................. |
4-1 |
|
1.1 |
Customize destinations (Maintenance mode 74) ................................................. |
4-3 |
1.2 |
Set the CIS type (Maintenance mode 59) ............................................................ |
4-3 |
1.3 |
Install the firmware (Maintenance mode 28) ........................................................ |
4-3 |
1.4 |
Initialize the EEPROM parameters (Maintenance mode 01) ................................ |
4-5 |
1.5 |
Restore the head calibration data (Maintenance mode 68) .................................. |
4-5 |
1.6 |
Set the serial number (Maintenance mode 80) .................................................... |
4-5 |
1.7 |
Restore machine information (Maintenance mode 46) ......................................... |
4-8 |
1.8 |
Adjust the touch panel (Maintenance mode 78) ................................................... |
4-8 |
1.9 |
Update the head property data (Maintenance mode 68) ...................................... |
4-8 |
1.10 |
Acquire white level data (Maintenance mode 55) ................................................. |
4-8 |
1.11 |
Adjustment of vertical print lines/software correction for inclination/corrugation/ |
|
|
ruled lines (Maintenance mode 65) ...................................................................... |
4-8 |
1.12 |
Update the paper feeding correction values (Maintenance mode 58) .................. |
4-8 |
1.13 |
Adjust margins in borderless printing (Maintenance mode 66) ............................ |
4-8 |
1.14 |
Reset purge and flushing counts .......................................................................... |
4-8 |
1.15 |
Write head calibration data (Maintenance mode 02) ............................................ |
4-9 |
1.16 |
Check scanning and printing ................................................................................ |
4-9 |
2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT ...................................................... |
4-12 |
|
2.1 |
Update the head property data (Maintenance mode 68) .................................... |
4-13 |
2.2 |
Perform ink supply purge (Maintenance mode 76) ............................................. |
4-16 |
2.3 |
Check head nozzles (Maintenance mode 09) .................................................... |
4-16 |
2.4 |
Adjust head inclination ........................................................................................ |
4-16 |
2.5Adjustment of vertical print lines/software correction for inclination/corrugation/
|
ruled lines (Maintenance mode 65) .................................................................... |
4-18 |
2.6 |
Update paper feeding correction values (Maintenance mode 58) ...................... |
4-18 |
2.7 |
Adjust margins in borderless printing (Maintenance mode 66) .......................... |
4-18 |
2.8 |
Write head calibration data (Maintenance mode 02) .......................................... |
4-18 |
v |
Confidential |
2.9 |
Check scanning and printing .............................................................................. |
4-18 |
2.10 |
Obtain machine information at the user site (Instruction to the end user) .......... |
4-19 |
3 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT ... 4-20
3.1Set the CIS type (Maintenance mode 59) (Not required after replacement of
the ADF unit on simplex scanning models) ........................................................ |
4-21 |
3.2Acquire white level data (Maintenance mode 55) (Not required after
|
|
replacement of the ADF unit on simplex scanning models) ............................... |
4-21 |
|
3.3 |
Check scanning .................................................................................................. |
4-21 |
4 |
IF YOU REPLACE THE CONTROL PANEL ASSY .................................................... |
4-22 |
|
|
4.1 |
Adjust the touch panel (Maintenance mode 78) ................................................. |
4-22 |
|
4.2 |
Check LCD operation (Maintenance mode 12) .................................................. |
4-22 |
|
4.3 |
Check the operation of the control panel keys (Maintenance mode 13) ............ |
4-22 |
5 |
IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX ...................... |
4-23 |
|
|
5.1 |
Reset purge and flushing counts ........................................................................ |
4-23 |
6 |
IF YOU REPLACE THE PAPER FEEDING RELATED PARTS and |
|
|
|
MAINTENANCE UNIT ................................................................................................. |
4-24 |
|
|
6.1 |
Check head nozzles (Maintenance mode 09) .................................................... |
4-25 |
6.2Adjustment of vertical print lines/software correction for inclination/corrugation/
|
ruled lines (Maintenance mode 65) .................................................................... |
4-25 |
6.3 |
Update paper feeding correction values (Maintenance mode 58) ...................... |
4-25 |
6.4 |
Adjust margins in borderless printing (Maintenance mode 66) .......................... |
4-25 |
6.5 |
Check printing ..................................................................................................... |
4-25 |
CHAPTER 5 SERVICE FUNCTIONS ................................................................................ |
5-1 |
|
1 MAINTENANCE MODE ................................................................................................ |
5-1 |
|
1.1 |
Entry to the Maintenance Mode ............................................................................ |
5-1 |
1.1.1 How to Enter the Maintenance Mode for Service Personnel ....................... |
5-1 |
|
1.1.2 How to Enter the End User-accessible Maintenance Mode ......................... |
5-3 |
|
1.2 |
List of Maintenance-mode Functions .................................................................... |
5-4 |
1.3 |
Detailed Description of Maintenance-mode Functions ......................................... |
5-5 |
1.3.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) ................... |
5-5 |
1.3.2Creating of Head Calibration Data and Writing it into Flash ROM
(Maintenance mode 02) ............................................................................... |
5-6 |
1.3.3Printout of Scanning Compensation White/Black Level Data
|
(Maintenance mode 05) ............................................................................. |
5-11 |
1.3.4 ADF Performance Test (Maintenance mode 08) ....................................... |
5-14 |
|
1.3.5 |
Printout of Test Pattern (Maintenance mode 09) ....................................... |
5-14 |
1.3.6 |
Worker Switch Setting and Printout (Maintenance modes 10 and 11) ....... |
5-16 |
vi |
Confidential |
1.3.7 |
Operational Check of LCD (Maintenance mode 12) .................................. |
5-19 |
1.3.8 |
Operational Check of Keys on Control Panel (Maintenance mode 13) ...... |
5-20 |
1.3.9 |
EEPROM Dump and Log Information Saving (Maintenance mode 17) ..... |
5-21 |
1.3.10 |
Updating of Firmware Using an External Memory |
|
|
(Maintenance mode 28) ............................................................................. |
5-22 |
1.3.11 |
Sensor Operational Check (Maintenance mode 32) .................................. |
5-23 |
1.3.12 |
Printout of Dial Log (Maintenance mode 37) .............................................. |
5-25 |
1.3.13 |
Backup of Machine Information (Maintenance mode 46) ........................... |
5-26 |
1.3.14 |
Setting of Country/Language (Maintenance mode 52) .............................. |
5-28 |
1.3.15 |
Transfer of Received FAX Data and/or Equipment's Log |
|
|
(Maintenance mode 53) ............................................................................. |
5-29 |
1.3.16 |
Fine Adjustment of Scanning Position (Maintenance mode 54) ................ |
5-31 |
1.3.17 |
Acquisition of White/Black Level Data and CIS Scanner Area Setting |
|
|
(Maintenance mode 55) ............................................................................. |
5-32 |
1.3.18 |
Cartridge IC Communication Check (Maintenance mode 57) .................... |
5-33 |
1.3.19 |
Updating of Paper Feeding Correction Values (Maintenance mode 58) .... |
5-34 |
1.3.20 |
Checking of CIS Travel and Specifying of CIS Type |
|
|
(Maintenance mode 59) ............................................................................. |
5-40 |
1.3.21 |
Printout of PRN/JPEG Files in Memory Card (Maintenance mode 61) ...... |
5-41 |
1.3.22 |
Move of the Head/Carriage Unit to the Adjustment Position |
|
|
(Maintenance mode 63) ............................................................................. |
5-42 |
1.3.23 |
Adjustment of Vertical Print Lines/Software Correction for Inclination/ |
|
|
Corrugation/Ruled Lines (Maintenance mode 65) ..................................... |
5-43 |
1.3.24 |
Margin Adjustment in Borderless Printing (Maintenance mode 66) ........... |
5-47 |
1.3.25 |
Updating of Head Property Data and Backup/Restoration of Head |
|
|
Calibration Data (Maintenance mode 68) .................................................. |
5-49 |
1.3.26 |
Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) ... |
5-51 |
1.3.27 |
Customizing Destinations (Maintenance mode 74) .................................... |
5-52 |
1.3.28 |
Move of the Head/Carriage Unit to the Center (Maintenance mode 75) .... |
5-55 |
1.3.29 |
Purge Operation (Maintenance mode 76) .................................................. |
5-56 |
1.3.30 |
Print of the Maintenance Information (Maintenance mode 77) .................. |
5-59 |
1.3.31 |
Adjustment of Touch Panel (Maintenance mode 78) ................................. |
5-61 |
1.3.32 |
Display of the Equipment's Log (Maintenance mode 80) ........................... |
5-62 |
1.3.33 |
Equipment Error Code Indication (Maintenance mode 82) ........................ |
5-65 |
1.3.34 |
Output of Transmission Log to the Telephone Line |
|
|
(Maintenance mode 87) ............................................................................. |
5-65 |
1.3.35 |
Assurance Mode Switch Setting (Maintenance mode 88) ......................... |
5-66 |
2 OTHER SERVICE FUNCTIONS ................................................................................. |
5-75 |
|
2.1 Cancellation of the Secure function lock ............................................................ |
5-75 |
vii |
Confidential |
2.2 |
Displaying the Firmware Version ........................................................................ |
5-76 |
2.3 |
Moving the Head/Carriage Unit .......................................................................... |
5-76 |
2.4 |
Retrieving the Equipment Log Information ......................................................... |
5-77 |
CHAPTER 6 |
CIRCUIT DIAGRAMS AND WIRING DIAGRAMS ....................................... |
6-1 |
|
CHAPTER 7 |
PERIODICAL MAINTENANCE .................................................................... |
7-1 |
|
1 PERIODICAL REPLACEMENT PARTS ....................................................................... |
7-1 |
||
APPENDIX 1 |
SERIAL NUMBERING SYSTEM ......................................................... |
App. 1-1 |
|
APPENDIX 2 |
DELETION OF USER SETTING INFORMATION ............................... |
App. 2-1 |
|
A2.1 |
Deleting User Setting Info from the machine ......................................... |
App. 2-1 |
|
APPENDIX 3 |
INSTALLING THE MAINTENANCE PRINTER DRIVER ..................... |
App. 3-1 |
|
APPENDIX 4 |
REPLACEMENT OF CONDENSER ON THE MAIN PCB .................. |
App. 4-1 |
|
A4.1 |
HOW TO JUDGE CONDENSER DEFECTIVE .......................................... |
App. 4-1 |
|
A4.2 |
HOW TO REPLACE CONDENSER ........................................................... |
App. 4-1 |
|
A4.3 |
TEST AFTER CONDENSER IS REPLACED ............................................ |
App. 4-3 |
viii |
Confidential |
Standard telephone and FCC notices (MFC models only)
These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers:
•Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
•Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the backside of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical , the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
ix |
Confidential |
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
Product Name: MFC-J4310DW/J4410DW/J4510DW/J4610DW/J4710DW
x |
Confidential |
Industry Canada Compliance Statement (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes:
(1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) (MFC models only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut
consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.
For use in the USA or Canada only
These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations (MFC models only) of that country and the power requirements of your machine may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your warranty.
LAN connection
xi |
Confidential |
Declaration of Conformity (Europe only)
We, Brother Industries Ltd, of 15-1 Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan,
Declare that this product is in compliance with the essential requirements of Directives 1999/5/ EC and 2009/125/EC.
The Declaration of Conformity (DoC) is on our Website. Please go to http://solutions.brother.com/
-> choose your region (eg. Europe) -> choose your country
-> choose your model -> choose "Manuals"
-> choose Declaration of Conformity (Select Language when required.)
CE marking for devices with Wireless LAN
AT BE CY CZ DK EE
FI FR DE HU IE IT
LV LT LU MT NL PL
PT SK SI ES SE GB
NO CH BG RO GR LI
IS TR
This product supports Wireless LAN.
xii |
Confidential |
Radio interference
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use a USB cable which does not exceed 2 metres in length.
Recycling information in accordance with the WEEE (2002/96/EC) Directive.
Product mark
European Union only
The product is marked with one of the above recycling symbols. It indicates that at the end of the life of the product, you should dispose of it separately at an appropriate collection point and not place it in the normal domestic waste stream.
International ENERGY STAR® Qualification Statement
The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® specifications for energy efficiency.
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xiii |
Confidential |
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicate a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shock.
Improper Setup icons alert you to devices and operations that are not compatible with the machine.
Fire Hazard icons alert you to the possibility of fire.
Follow all warnings and instructions marked on the machine.
xiv |
Confidential |
xv |
Confidential |
xvi |
Confidential |
xvii |
Confidential |
DO NOT put your hands on the edge of the machine. Doing this may cause injury to your fingers by pinching them.
xviii |
Confidential |
xix |
Confidential |
xx |
Confidential |
xxi |
Confidential |
This chapter lists the specifications of each model, which enables you to make a comparison of different models.
1 |
GENERAL |
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1.1 |
General |
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Model |
ALL models |
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Print Head |
BH13 BK/C/M/Y: 420/420/420/420 nozzles |
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Minimum Droplet Size |
BK: 3 pl |
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CMY: 1.5 pl |
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Scanning Method |
CIS |
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CPU Speed |
288 MHz |
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Backup Clock |
Yes (Up to 1 hour) |
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Model |
DCP-J4110DW |
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MFC-J2310 |
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MFC-J2510 |
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MFC-J4310DW |
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Standard Tray |
<Landscape>A4, |
LTR, EXE, B5*1<Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"), |
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Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), |
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Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch |
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Lower Tray |
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N/A |
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<Landscape>A4, LTR, EXE, B5*2, B4*2 |
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Manual Feed Slot |
<Portrait>A3, LGR, LGL, A5, A6, Photo (102 x 152 mm/4 x 6"), |
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Media |
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), |
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Sizes |
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Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch |
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Duplex Print |
<PC Print>A4/LTR/EXE/A5,<Copy>LTR/A4/A5/EXE * |
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ADF (width/length) |
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148/148 mm to 215.9/ |
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N/A |
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355.6 mm |
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N/A |
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(5.8/5.8" to 8.5/14.0") |
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Scanner Glass |
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Up to 215.9/297 mm (up to 8.5/11.7") |
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(width/length) |
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Standard Tray |
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64-220 g/m2 (17-58 lb. ) |
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Media |
Lower Tray |
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N/A |
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Manual Feed Slot |
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64-220 g/m2 (17-58 lb. ) |
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Weights |
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Duplex Print |
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64-105 g/m2 (17-28 lb. ) |
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ADF |
N/A |
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64-90 g/m2 (17-24 lb. ) |
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N/A |
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Standard Tray |
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Plain, Inkjet, Glossy (cast/resin), Transparency |
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Media |
Lower Tray |
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N/A |
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Manual Feed Slot |
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Plain, Inkjet, Glossy (cast/resin), Transparency |
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Types |
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Duplex Print |
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Plain |
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ADF |
N/A |
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Plain |
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N/A |
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*1 MFC- |
J2510 For CHN |
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*2 MFC-J2510 For CHN, HK, TW and KOR
1-1 |
Confidential |
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Model |
MFC-J4410DW |
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MFC-J4510DW |
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MFC-J4610DW |
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MFC-J4710DW |
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<Landscape>A4, LTR, EXE<Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"), |
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Standard Tray |
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), |
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Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch |
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Lower Tray |
N/A |
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A4, LTR |
A3, LGR, A4, LTR, |
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LGL |
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Media |
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<Landscape>A4, LTR, EXE, |
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Manual Feed Slot |
<Portrait>A3, LGR, LGL, A5, A6, Photo (102 x 152 mm/4 x 6"), |
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Sizes |
Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), |
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Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch |
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Duplex Print |
<PC Print>A4/LTR/EXE/A5,<Copy>LTR/A4/A5/EXE * |
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ADF(width/length) |
148/148 mm to 215.9/355.6 mm (5.8/5.8" to 8.5/14.0") |
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Scanner Glass |
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Up to 215.9/297 mm (up to 8.5/11.7") |
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(width/length) |
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Standard Tray |
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64-220 g/m2 (17-58 lb. ) |
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Media |
Lower Tray |
N/A |
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64-105 g/m2 (17-28 lb. ) |
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Manual Feed Slot |
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64-220 g/m2 (17-58 lb. ) |
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Weights |
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Duplex Print |
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64-105 g/m2 (17-28 lb. ) |
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ADF |
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64-90 g/m2 (17-24 lb. ) |
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Standard Tray |
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Plain, Inkjet, Glossy (cast/resin), Transparency |
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Media |
Lower Tray |
N/A |
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Plain |
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Manual Feed Slot |
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Plain, Inkjet, Glossy (cast/resin), Transparency |
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Types |
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Duplex Print |
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Plain |
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ADF |
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Plain |
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* For US only
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Model |
DCP-J4110DW |
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MFC-J2310 |
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MFC-J2510 |
MFC-J4310DW |
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Standard Tray |
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150 (80 |
g/m2) |
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Paper Input |
Lower Tray |
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N/A |
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(sheets) |
Manual Feed Slot |
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1 |
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ADF |
N/A |
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20 (80 g/m2) |
N/A |
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Output Paper Capacity |
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50 (80 g/m2) |
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(sheets) |
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Model |
MFC-J4410DW |
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MFC-J4510DW |
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MFC-J4610DW |
MFC-J4710DW |
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Standard Tray |
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150 (80 |
g/m2) |
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Paper Input |
Lower Tray |
N/A |
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250 (80 g/m2) |
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(sheets) |
Manual Feed Slot |
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1 |
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ADF |
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20 (80 g/m2) |
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Output Paper Capacity |
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50 (80 g/m2) |
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(sheets) |
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1-2 |
Confidential |
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Model |
DCP-J4110DW |
MFC-J2310 |
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MFC-J2510 |
MFC-J4310DW |
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LCD |
Type & Size |
1.8 inch TFT |
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3.7 inch TFT |
1.8 inch TFT |
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Touch-Panel |
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Yes |
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Model |
MFC-J4410DW |
MFC-J4510DW |
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MFC-J4610DW |
MFC-J4710DW |
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LCD |
Type & Size |
1.8 inch TFT |
3.7 inch TFT |
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1.8 inch TFT |
3.7 inch TFT |
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Touch-Panel |
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Yes |
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Model |
DCP-J4110DW |
MFC-J2310 |
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MFC-J2510 |
MFC-J4310DW |
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Memory Capacity |
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128 MB |
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(physical: Mbytes) |
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Memory Backup |
N/A |
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Yes |
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(with Flash memory) |
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Model |
MFC-J4410DW |
MFC-J4510DW |
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MFC-J4610DW |
MFC-J4710DW |
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Memory Capacity |
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128 MB |
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256 MB |
(physical: Mbytes) |
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Memory Backup |
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Yes |
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(with Flash memory) |
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1.6 |
Interface |
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Model |
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All models |
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Host Interface |
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Hi-Speed USB 2.0 |
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LAN |
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Yes |
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Wireless LAN |
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Yes |
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PictBridge |
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Yes |
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USB Memory |
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up to 32 GB |
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Memory Stick Duo: |
16 MB-128 MB |
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Memory Stick Pro Duo: |
256 MB-32 GB (MagicGate: YES if not use MG function) |
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Memory Stick Micro: |
256 MB-32 GB (MagicGate: YES if not use MG function) |
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Acceptable Media Cards |
SD Memory Card: |
16 MB-2 GB (miniSD, miroSD with Adapter) |
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SDHC Memory Card: |
4 GB-32 GB (miniSDHC, miroSDHC with Adapter) |
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(Type & Size)/Media Card |
||||
SDXC Memory Card: |
48 GB-128 GB |
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MultiMedia Card: |
32 MB-2 GB |
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MultiMedia Card plus: |
128 MB-4 GB |
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MultiMedia Card mobile: |
64 MB-1 GB (with Adapter) |
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|
1-3 |
Confidential |
Model |
DCP-J4110DW |
MFC-J2310 |
|
MFC-J2510 |
MFC-J4310DW |
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Operating Environment |
|
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Temperature |
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10-35 (20-33) degrees centigrade |
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(Best Print Quality) |
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Operating Environment |
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Humidity |
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20-80 (20-80) % |
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(Best Print Quality) |
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Power |
U.S.A |
|
N/A |
|
|
21/5/1.5/0.04W |
Consumption |
Europe |
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N/A |
(Operating/ |
|
21/5.5/1/0.04W |
21/6/1.5/0.04W |
|
21/5.5/1.5/0.04W |
|
Asia/Oceania |
|
21/6/1.5/0.04W |
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Standby/Sleep |
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mode/Off) |
China |
N/A |
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N/A |
Machine Noise (Operating) |
|
50 dBA (Average) |
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Machine Dimensions |
W480 x D290 x H163 mm |
|
W480 x D290 x |
W480 x D290 x |
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H186 mm |
H163 mm |
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Machine Weight |
8 kg (17.6 lb) |
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9.3 kg (20.5 lb) |
8 kg (17.6 lb) |
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Model |
MFC-J4410DW |
MFC-J4510DW |
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MFC-J4610DW |
MFC-J4710DW |
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Operating Environment |
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Temperature |
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10-35 (20-33) degrees centigrade |
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(Best Print Quality) |
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Operating Environment |
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Humidity |
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20-80 (20-80) % |
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(Best Print Quality) |
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Power |
U.S.A |
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21/5/1.5/0.04W |
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23/5/1.5/0.04W |
Consumption |
Europe |
21/6/1.5/0.04W |
21/5.5/1.5/0.04W |
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21/6/1.5/0.04W |
21/5.5/1.5/0.04W |
(Operating/ |
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Asia/Oceania |
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N/A |
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Standby/Sleep |
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mode/Off) |
China |
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N/A |
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Machine Noise |
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50 dBA (Average) |
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Machine Dimensions |
W480 x D290 x H186 mm |
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W480 x D290 x H254 mm |
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Machine Weight |
9.2 kg (20.3 lb) |
9.3 kg (20.5 lb) |
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For US 11 kg (24.3 lb) |
For US 11.5 kg (25.4 lb) |
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For EU 10.8 kg (23.8 lb) |
For EU/AP 11.3 kg |
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(24.9 lb) |
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1-4 |
Confidential |
2 |
FAX |
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Model |
DCP-J4110DW |
MFC-J2310 |
MFC-J2510 |
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MFC-J4310DW |
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Modem Speed (bps) |
N/A |
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33,600 (FAX) |
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Transmission Speed |
N/A |
Approx.3sec (ITU-T Test Chart #1, MMR) |
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ITU-T Group |
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N/A |
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Super G3 |
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Document |
N/A |
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Yes/Yes (ITU-T color FAX) |
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(Send/Receive) |
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COLOR FAX |
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Memory |
N/A |
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No/No (ITU-T color FAX) |
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(Send/Receive) |
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Model |
MFC-J4410DW |
MFC-J4510DW |
MFC-J4610DW |
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MFC-J4710DW |
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Modem Speed (bps) |
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33,600 (FAX) |
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Transmission Speed |
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Approx.3sec (ITU-T Test Chart #1, MMR) |
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ITU-T Group |
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Super G3 |
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Document |
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Yes/Yes (ITU-T color FAX) |
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(Send/Receive) |
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COLOR FAX |
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Memory |
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No/No (ITU-T color FAX) |
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(Send/Receive) |
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3 |
PRINTER |
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Model |
DCP-J4110DW |
MFC-J2310 |
MFC-J2510 |
MFC-J4310DW |
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Print Speed ESAT |
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(mono/color) |
18/16 ipm |
20/18 ipm |
18/16 ipm |
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(based on ISO/IEC 24734) |
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Draft Print Speed |
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(mono/color) |
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33/25 ppm |
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*time calculated including |
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paper feeding |
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Resolution |
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Up to 1,200 x 6,000 dpi |
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(horizontal x vertical) |
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Auto Duplex Print |
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Yes (up to A4/LTR) |
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Model |
MFC-J4410DW |
MFC-J4510DW |
MFC-J4610DW |
MFC-J4710DW |
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Print Speed ESAT |
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(mono/color) |
18/16 ipm |
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20/18 ipm |
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(based on ISO/IEC 24734) |
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Draft Print Speed |
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(mono/color) |
33/25 ppm |
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35/27 ppm |
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*time calculated including |
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paper feeding |
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Resolution |
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Up to 1,200 x 6,000 dpi |
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(horizontal x vertical) |
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Auto Duplex Print |
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Yes (up to A4/LTR) |
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1-5 |
Confidential |
4 |
COPY |
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Model |
DCP-J4110DW |
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MFC-J2310 |
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MFC-J2510 |
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MFC-J4310DW |
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COPY SPEED ESAT |
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(based on ISO/IEC 24735) |
N/A |
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12/9 ipm |
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N/A |
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(mono/color) |
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*This spec is for ADF model only. |
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COPY SPEED sESAT |
15/10 ipm |
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N/A |
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(based on ISO/IEC 29183) |
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*This spec is for non-ADF model only. |
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COPY SPEED FCOT |
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(based on ISO/IEC 24735 |
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18 sec |
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Annex D) |
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Resolution |
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Mono |
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Print: Max. 1,200 x 1,200 dpi |
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Scan: Max. 1,200 x 1,200 dpi |
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(horizontal x |
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Print: Max. 1,200 x 1,200 dpi |
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vertical) |
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Color |
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Scan: Max. 1,200 x 1,200 dpi |
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Auto Duplex Print |
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Yes |
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Model |
MFC-J4410DW |
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MFC-J4510DW |
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MFC-J4610DW |
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MFC-J4710DW |
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COPY SPEED ESAT |
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(based on ISO/IEC 24735) |
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12/9 ipm |
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(mono/color) |
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*This spec is for ADF model only. |
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COPY SPEED sESAT |
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N/A |
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(based on ISO/IEC 29183) |
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*This spec is for non-ADF model only. |
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COPY SPEED FCOT |
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(based on ISO/IEC 24735 |
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18 sec |
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Annex D) |
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Resolution |
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Mono |
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Print: Max. 1,200 x 1,200 dpi |
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Scan: Max. 1,200 x 1,200 dpi |
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(horizontal x |
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Print: Max. 1,200 x 1,200 dpi |
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vertical) |
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Color |
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Scan: Max. 1,200 x 1,200 dpi |
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Auto Duplex Print |
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Yes |
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1-6 |
Confidential |