Brother DCP-9270CDN Basic User Guide

BASIC USER’S GUIDE
DCP-9270CDN
Version A
UK/IRE
If you need to call Customer Service
Please complete the following information for future reference:
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.

User's Guides and where do I find it?

Which manual? What's in it? Where is it?
Safety and Legal Read this Guide first. Please read the
Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software for the operating system and connection type you are using.
Basic User's Guide Learn the basic Copy, Scan and Direct
Print operations and how to replace consumables. See troubleshooting tips.
Advanced User's Guide Learn more advanced operations: Copy,
security features, printing reports and performing routine maintenance.
Software User's Guide Follow these instructions for Printing,
Scanning, Network Scanning and using the Brother ControlCenter utility.
Network Glossary This Guide provides basic information
about advanced network features of Brother machines along with explanations about general networking and common terms.
Network User's Guide This Guide provides useful information
about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.
Printed / In the box
Printed / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
PDF file / Documentation CD-ROM / In the box
i

Table of Contents

(BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) ................................................................4
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Basic Operations .............................................................................................8
Volume settings .....................................................................................................9
Beeper volume ................................................................................................9
2 Loading paper 10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray (Tray 1) ........................................10
Loading paper in the multi-purpose tray (MP tray) ........................................12
Unscannable and unprintable areas ..............................................................17
Paper settings......................................................................................................18
Paper Size and Type .....................................................................................18
Tray Use in copy mode..................................................................................19
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media..............................................................20
Recommended paper and print media ..........................................................20
Type and size of paper ..................................................................................20
Handling and using special paper .................................................................22
®
)................................................................4
3 Loading documents 25
How to load documents .......................................................................................25
Using the automatic document feeder (ADF) ................................................25
Using the scanner glass ................................................................................26
4 Making copies 27
How to copy .........................................................................................................27
Stop copying..................................................................................................27
Copy settings.................................................................................................27
ii
5 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 28
Creating a PRN or PostScript® 3™ file for direct printing....................................28
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................29
Changing the default settings for direct print.................................................30
6 How to print from a computer 31
Printing a document.............................................................................................31
7 How to scan to a computer 32
Scanning a document as PDF file using ControlCenter4 (Windows®) ................32
Changing the SCAN key settings ........................................................................35
Before scanning............................................................................................. 35
SCAN key settings.........................................................................................35
Scanning using the SCAN key ......................................................................37
A Routine maintenance 38
Replacing the consumable items.........................................................................38
Replacing a Toner cartridge ..........................................................................42
Replacing the drum unit.................................................................................48
Replacing the belt unit...................................................................................54
Replacing the waste toner box ......................................................................60
Cleaning and Checking the machine ................................................................... 67
Cleaning the outside of the machine .............................................................67
Cleaning the scanner glass ...........................................................................68
Cleaning the laser scanner windows .............................................................69
Cleaning the corona wires .............................................................................73
Cleaning the drum unit ..................................................................................77
Cleaning the paper pick-up rollers................................................................. 83
Calibration .....................................................................................................84
Auto Registration...........................................................................................85
Manual Registration.......................................................................................86
Frequency (Colour Correction) ......................................................................86
iii
B Troubleshooting 87
Error and maintenance messages .......................................................................87
Document jams....................................................................................................93
Document is jammed in the top of the ADF unit ............................................93
Document is jammed under the document cover ..........................................93
Removing small documents jammed in the ADF...........................................94
Document is jammed at the output tray.........................................................94
Paper jams...........................................................................................................95
Paper is jammed in the MP tray ....................................................................95
Paper is jammed in paper tray 1 or tray 2 .....................................................96
Paper is jammed at the back of the machine ................................................97
Paper is jammed inside the machine.............................................................99
Paper is jammed underneath paper tray 1 ..................................................103
If you are having difficulty with your machine ....................................................106
Improving the print quality..................................................................................112
Machine Information ..........................................................................................119
Checking the Serial Number........................................................................119
Reset functions............................................................................................119
How to reset the machine............................................................................119
C Menu and features 120
On-screen programming ....................................................................................120
Menu table...................................................................................................120
MENU button and mode keys............................................................................120
Menu table .........................................................................................................121
Entering text.......................................................................................................148
D Specifications 149
General..............................................................................................................149
Document Size ..................................................................................................151
Print media.........................................................................................................152
Copy ..................................................................................................................154
Scanner .............................................................................................................155
Printer ................................................................................................................156
Interfaces ...........................................................................................................157
Direct Print feature.............................................................................................158
Scan to USB feature..........................................................................................159
Computer requirements ....................................................................................160
Consumable items .............................................................................................162
Network (LAN) ...................................................................................................163
EIndex 164
iv
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM in the box.
1 General Setup
Memory storage
Automatic daylight savings time
Ecology features
LCD screen
User Settings Report
Network Configuration Report
2 Security features
Secure Function Lock 2.0
3 Printing reports
Reports
4 Making copies
Copy settings
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance parts
Packing and shipping the machine
B Options
Optional paper tray (LT-300CL)
Memory board
C Glossary
D Index
v
vi
1
1

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier
New
Courier New font identifies the messages shown on the LCD of the machine.
1
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
1
Chapter 1
Note

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Copy, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Advanced User's
Guide, Software User’s Guide, Network User’s Guide, and Network Glossary that
are on the Documentation CD-ROM.

Viewing Documentation 1

a Turn on your computer. Insert the
Documentation CD-ROM into your CD-ROM drive.
c Click your country.
1
d Point to your language, point to View
Guide, and then click the guide you
want to read.
(Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then double-click index.html.
2
General information
1
Note
Note
Presto! PageManager User’s Guide
• (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to be displayed correctly, you must click on
Allow Blocked Content, then click on Yes in the Security Warning dialog box.
• (Windows
®
users only)1 For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk.
1
Microsoft® Internet Explorer® 6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide
Scanning
ControlCenter
(Macintosh)
Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 4 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help section in the Presto! PageManager application.
How to find Network setup instructions
Your machine can be connected to a wired network. You can find basic setup instructions in the Quick Setup Guide. For more information about network setup please see the Network User's Guide on the Documentation CD-ROM.
Network Scanning
ScanSoft™ PaperPort™12SE with OCR How-to-Guides
(Windows
®
)
The complete ScanSoft™
PaperPort™12SE with OCR How-to­Guides can be viewed from the Help section in the ScanSoft™ PaperPort™12SE application.
3
Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our website
(http://www.brother.com/ Home Page.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for original Brother
Supplies (http://www.brother.com/original/ Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.
), click Brother
), click
), click
)

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto! PageManager.
To register your machine from the Brother
Product Register Page (http://www.brother.com/registration/ click On-Line Registration.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our website for original Brother
Supplies (http://www.brother.com/original/ Supplies Information.
), click
),
), click
To return to the main page, click Back or
if you have finished, click Exit.
4
General information
1
5
Chapter 1
1
01.01.2011 15:15
MENU
Secure Print
Direct Print

Control panel overview 1

1LCD
This is a Touchscreen LCD. You can access the menus and options by pressing buttons displayed on the screen.
2 Mode keys:
SCAN
Puts the machine in Scan mode.
COPY
Puts the machine in Copy mode.
3 Numeric keys
Use these keys to enter text.
4Stop/Exit
Stops an operation or exits from a menu.
5Start:
Colour
Lets you start making copies in full colour.
Mono
Lets you start making copies in black & white.
6 Print Data / Job Cancel
Machine Status Description
Green (blinking)
Data Remaining
Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the LCD shows Cancel Printing (All).
Also, this key will flash depending on the machine’s status.
Ready Mode
The machine is ready to print, in sleep mode, there is no print data, or the power switch is off.
Receiving Data
The machine is either receiving data from the computer, processing data in memory, or printing data.
Print data remains in the
in Memory
Green
machine memory.
6
1
12
3
4
56
01.01.2011 15:15
MENU
Secure Print
Direct Print
General information
7
Chapter 1
IMPORTANT
123
4
5
6
01.01.2011 15:15
Secure Print
Direct Print
MENU
Public
Tray Setting
Beeper
Med
Ecology
LCD Settings
MENU
General Setup

LCD Touchscreen 1

The LCD shows the current machine status when the machine is idle.
1 Date and Time
Lets you see the date and time.
2 Secure Print
Lets you access the secure print menu.
Active only when the machine has secure print data.
3 Direct Print
Lets you print data from a USB flash memory drive or a digital camera supporting mass storage directly to the machine. (See Printing
data directly from the USB Flash memory drive or digital camera supporting mass storage
on page 29.)
Active only when you insert a USB flash memory drive or digital camera in the machine's USB direct interface.
4 Security indicator
Shows the machine's security status, when the Secure Function Lock is turned on.
5 Warning icon
Appears when there is an error or maintenance message; press the Warning icon to view it, and then press Stop/Exit to return to the Ready screen.
6MENU
Lets you access the main menu.

Basic Operations 1

To operate the Touchscreen use your finger to press the menu or option button directly on the LCD screen.
To display and access all the screen menus or options in a setting, press a b or d c to scroll through them.
Press to return to the previous menu.
DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.
The following steps show how to change a setting in the machine. In this example the Back Light setting is changed from Light to Dark.
a Press MENU. b Press a or b to display
General Setup. Press General Setup.
MENU
General Setup
Printer
Print Reports
Network
c Press a or b to display LCD settings.
Press LCD settings.
8
General information
1
Backlight
Dim Timer
Light
Off
MENU > General Setup
LCD Settings
Light
Dark
Med
MENU > General Setup > LCD Settings
Backlight
d Press Backlight.
e Press Dark.
f Press Stop/Exit.

Volume settings 1

Beeper volume 1

When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off.
a Press MENU. b Press a or b to display
General Setup. Press General Setup.
c Press a or b to display Beeper.
Press Beeper.
d Press Low, Med, High or Off. e Press Stop/Exit.
9
2
WARNING

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen.

Loading paper in the standard paper tray (Tray 1) 2

You can load up to 250 sheets for Tray 1 and 500 sheets for the optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark (b b b) on the sliding paper width guide. (For recommended paper to use, see Paper capacity of the paper trays on page 21.)
Printing on plain paper, thin paper or recycled paper from the standard
2
paper tray 2
a Pull the paper tray completely out of the
machine.
DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed.
10
Loading paper
2
1
1
b While pressing the green paper-guide
release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
f Lift up the support flap (1) to prevent
paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine.
1
11
Chapter 2
1

Loading paper in the multi-purpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, glossy paper, labels, or envelopes. (For recommended paper to use, see Paper capacity of the paper trays on page 21.)
Printing on plain paper, bond paper, labels or glossy paper from the MP tray
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
2
12
Loading paper
2
Note
2
1
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The top of paper edge is positioned
d Lift up the support flap to prevent paper
from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
between the arrows (2).
The side to be printed on must be
face up with the leading edge (top of the paper) in first.
When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
13
Chapter 2
1
Printing on envelopes and thick paper from the MP tray 2
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
a Open the MP tray and lower it gently.
b Pull out the MP tray support and unfold
the flap (1).
c Lift up the support flap to prevent
envelopes or sheets of thick paper from sliding off the face-down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine.
14
Loading paper
2
1
d Put up to 3 envelopes or up to 25 sheets
of thick paper (163 g/m If you add more envelopes or paper it may cause a jam. Make sure:
The top edge of the envelope is
positioned between the arrows (1).
The side to be printed on must be
face up.
2
) in the MP tray.
e Open the back cover (Face-up output
tray).
f Pull down the two grey levers, one on
the left-hand side and one on the right­hand side, to the envelope position as shown in the illustration below.
g Close the back cover. h Send the print data to the machine.
15
Chapter 2
Note
i When you have finished printing, open
the back cover and reset the two grey levers which were pulled down in step f back to their original positions.
• Remove each printed envelope immediately to prevent a paper jam.
• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to let the printed pages exit onto the face- up output tray.
16
Loading paper
2
2
2
1
1

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using.
Usage Document
Size
*
Copy
*
a single copy
Letter 4 mm 4 mm
A4 4 mm 4 mm
Top (1)
Bottom (1)
Left (2)
Right (2)
or a 1 in 1 copy
Scan Letter 3 mm 3 mm
A4 3 mm 3 mm
Print Letter 4 mm 4 mm
A4 4 mm 4 mm
17
Chapter 2
Note
Note

Paper settings 2

Paper Size and Type 2

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document.
You can use the following sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio (8.5 in. × 13 in.).
Following on the paper size setting, you can set up the machine for the type of paper you are using. This will give you the best print quality.
a Press MENU. b Press a or b to display
General Setup. Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Do one of the following:
To set the paper type for the
MP Tray press a or b to display MP Tray.
e Press d or c to display the paper size
options. Press A4, Letter, Legal,
Executive, A5, A5 L, A6, B5, B6, Folio or Any.
• The Any option appears only when you choose the MP tray.
• If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.
A5 L and A6 size are not available for Tray#2.
f Press Thin, Plain, Thick, Thicker,
Recycled Paper or Glossy.
g Press Stop/Exit.
You can choose Glossy for the MP Tray.
Press MP Tray.
To set the paper type for Tray#1
press a or b to display Tray#1.
Press Tray#1.
To set the paper type for Tray#2
press a or b to display Tray#2.
1
if you installed the
18
Press Tray#2 optional tray.
1
The Tray#2 button will be selectable if the optional tray is inst alled.
Loading paper
2
Note

Tray Use in copy mode 2

You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
To change the tray setting follow the instructions below:
1
, the machine pulls the
a Press MENU. b Press a or b to display
General Setup. Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Copy. Press Tray Use:Copy.

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer.
a Press MENU. b Press a or b to display
General Setup. Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Print. Press Tray Use:Print.
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the optional tray is installed.
1
or T1>T21>MP.
1
f Press Stop/Exit.
,
e Press Tray#1 Only, Tray#2 Only
MP Only, MP>T1>T2
1
The Tray#2 Only or T2 appears only if the optional tray is installed.
1
or T1>T21>MP.
f Press Stop/Exit.
• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
1
,
19
Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper, labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is suitable.

Recommended paper and print media 2

Paper Type Item
Plain paper
Recycled Paper
Labels Avery laser label L7163
Envelope Antalis River series (DL)
Glossy Paper
Xerox Premier TCF 80 g/m
Xerox Business 80 g/m
Xerox Recycled Supreme
2
80 g/m
International Paper Rey
Color Laser Gloss 140g/m
A4
2
2
2

Type and size of paper 2

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.
The name for the paper trays in the printer driver in this Guide are as follows: 2
Tray and optional unit Name
Standard paper tray Tray 1
Multi-purpose tray MP Tray
Optional lower tray Tray 2
20
Loading paper
2
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray 1)
A4, Letter, Legal, B5, Executive, A5,
Plain paper, Thin paper and Recycled paper
up to 250 [80 g/m
2
]
A5 (Long Edge), A6, B6,
1
Folio
Multi-purpose Tray (MP Tray)
Width: 69.8 to 216 mm
Length: 116 to 406.4 mm
Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper,
50 sheets [80 g/m
3 Envelopes
1 Glossy paper
2
]
Recycled paper, Envelopes, Labels and Glossy paper
Optional Lower Tray (Tray 2)
1
Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm)
A4, Letter, Legal, B5, Executive, A5, B6,
1
Folio
Plain paper, Thin paper and Recycled paper
up to 500 [80 g/m
2
]
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight
75-90 g/m
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness
90-150 cm
Grain direction Long grain
Volume resistivity
Surface resistivity
Filler
10e
10e
CaCO
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
2
3
/100
9
-10e11 ohm
9
-10e12 ohm-cm
(Neutral)
3
Use paper made for plain paper copying.
2
Use paper that is 75 to 90 g/m
.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
21
Chapter 2
IMPORTANT
1
1

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine’s fusing process 200 degrees centigrade (392 degrees Fahrenheit).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
When you are using glossy paper, put only
one sheet at a time in the MP tray to avoid a paper jam.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause
jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
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