Brother DCP-9055CDN Basic User Guide

BASIC USER’S GUIDE

DCP-9055CDN

Version A

UK/IRE

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-9055CDN

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User's Guides and where do I find it?

Which manual? What's in it? Where is it?

Safety and Legal Please read the Safety Instructions before

you set up your machine.

Quick Setup Guide Read this Guide first. Follow the

instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.

Basic User's Guide Learn the basic Copy and Scan operations

and how to replace consumables. See troubleshooting tips.

Advanced User's Guide Learn more advanced operations: Copy,

security features and performing routine maintenance.

Software User's Guide Follow these instructions for Printing,

Scanning, Network Scanning and using the Brother ControlCenter utility.

Network Glossary This Guide provides basic information

about advanced network features of Brother machines along with general networking and common terms.

Network User's Guide This Guide provides useful information of

wired network settings and security settings using Brother machine. You can also find supported protocol information for your machine and the detailed troubleshooting tips.

Printed / In the box

PDF file / Documentation CD-ROM / In the box

(BASIC USER’S GUIDE)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing Documentation...................................................................................2

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................4

Control panel overview ..........................................................................................6

Data LED indications .......................................................................................8

Volume settings .....................................................................................................9

Beeper volume ................................................................................................9

2 Loading paper 10

Loading paper and print media ............................................................................10

Loading paper in the standard paper tray......................................................10

Loading paper in the multi-purpose tray (MP tray) ........................................12

Scannable area .............................................................................................17

Unprintable area when printing from a computer ..........................................17

Paper settings......................................................................................................18

Paper Type ....................................................................................................18

Paper Size .....................................................................................................18

Tray Use in copy mode..................................................................................19

Tray Use in print mode ..................................................................................19

Acceptable paper and other print media..............................................................20

Recommended paper and print media ..........................................................20

Type and size of paper ..................................................................................20

Handling and using special paper .................................................................22

)................................................................4

3 Loading documents 25

How to load documents .......................................................................................25

Using the automatic document feeder (ADF) ................................................25

Using the scanner glass ................................................................................26

4 Making copies 27

How to copy .........................................................................................................27

Stop copying..................................................................................................27

Copy settings.................................................................................................27

5 How to print from a computer 28

Printing a document.............................................................................................28

6 How to scan to a computer 29

Scanning a document as PDF file using ControlCenter4 (Windows®) ................29

Changing the SCAN key settings ........................................................................32

Before scanning.............................................................................................32

SCAN key settings.........................................................................................32

Scanning using the SCAN key ......................................................................34

A Routine maintenance 35

Replacing the consumable items.........................................................................35

Replacing a Toner cartridge ..........................................................................39

Replacing the drum unit.................................................................................45

Replacing the belt unit...................................................................................52

Replacing the waste toner box ......................................................................57

Cleaning and Checking the machine ...................................................................64

Cleaning the outside of the machine .............................................................64

Cleaning the scanner glass ...........................................................................65

Cleaning the laser scanner windows .............................................................66

Cleaning the corona wires.............................................................................70

Cleaning the drum unit ..................................................................................74

Cleaning the paper pick-up rollers.................................................................80

Calibration .....................................................................................................81

Auto Registration...........................................................................................82

Manual Registration.......................................................................................82

Frequency (Colour Correction) ......................................................................83

B Troubleshooting 84

Error and maintenance messages.......................................................................84

Document is jammed in the top of the ADF unit............................................90

Document is jammed under the document cover ..........................................90

Removing small documents jammed in the ADF...........................................91

Document is jammed at the output tray.........................................................91

Paper is jammed in the MP tray ....................................................................92

Paper is jammed in the Paper Tray 1 or Tray 2.............................................93

Paper is jammed at the back of the machine ................................................94

Paper is jammed inside the machine.............................................................96

Paper is jammed underneath paper tray 1 ..................................................100

Troubleshooting .................................................................................................103

If you are having difficulty with your machine..............................................103

Improving the print quality ...........................................................................107

Machine Information..........................................................................................114

Checking the Serial Number........................................................................114

Reset functions............................................................................................114

How to reset the machine............................................................................114

iii

C Menu and features 115

On-screen programming ....................................................................................115

How to access the menu mode ...................................................................115

Menu table .........................................................................................................116

Entering text.......................................................................................................126

D Specifications 128

General..............................................................................................................128

Document Size ..................................................................................................130

Print media.........................................................................................................131

Copy ..................................................................................................................133

Scanner .............................................................................................................134

Printer ................................................................................................................135

Interfaces ...........................................................................................................136

Computer requirements ....................................................................................137

Consumable items .............................................................................................139

Network (LAN)...................................................................................................140

EIndex 141

Table of Contents

(ADVANCED USER’S GUIDE)

The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.

1 General Setup

Memory storage

Automatic daylight savings time

Ecology features

LCD Contrast

User Settings List

Network Configuration List

2 Security features

Secure Function Lock 2.0

3 Making copies

Copy settings

Duplex (2-sided) copying

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance parts

Packing and shipping the machine

B Options

Optional paper tray (LT-300CL)

Memory board

C Glossary

D Index

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold style identifies keys on the

machine control panel or computer screen.

Italics Italicized style emphasizes an

important point or refers you to a related topic.

Courier New

Courier New font identifies the messages shown on the LCD of the machine.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Note

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Copy, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Advanced User's

Guide, Software User’s Guide, Network Glossary and Network User’s Guide that are on the Documentation

CD-ROM.

Viewing Documentation 1

a Turn on your computer. Insert the

Documentation CD-ROM into your CD-ROM drive.

c Click your country.

d Point to your language, point to

View Guide, and then click the guide you want to read.

(Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.

b (Macintosh users) Double-click the

Documentation CD-ROM icon, and then double-click index.html.

Note

• (Windows® users only) Your web browser

Note

may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box.

• (Windows

users only)1 For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk.

Microsoft® Internet Explorer® 6.0 or greater.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

General information

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 4 for further instructions.

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

How to find Network setup instructions

Your machine can be connected to a wired network. You can find basic setup instructions in the Quick Setup Guide. For more information about network setup please see the Network User's Guide on the Documentation CD-ROM.

Software User's Guide

 Scanning

 ControlCenter

 Network Scanning

ScanSoft™ PaperPort™12SE with OCR How-to-Guides

(Windows

)

 The complete ScanSoft™

PaperPort™12SE with OCR How-toGuides can be viewed from the Help selection in the ScanSoft™ PaperPort™12SE application.

Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

), click

)

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 To register your machine from the Brother

Product Register Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

 To return to the main page, click Back or

if you have finished, click Exit.

General information

Chapter 1

123

1011

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Sleep

Control panel overview 1

1 COPY keys:

Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Reduces or enlarges copies.

2 Error LED

Blinks in orange when the LCD displays an error or an important status message.

3 Duplex

You can choose Duplex to copy on both sides of the paper.

4LCD

Displays messages to help you set up and use your machine.

5Clear

Deletes entered data or lets you cancel the current setting.

Lets you access the Menu to program your settings in this machine.

Lets you store your settings in the machine.

Selection keys:

d or c Press to scroll backwards or forwards through

menu selections. a or b Press to scroll through the menus and options.

6 Numeric keys

Use these keys to enter text.

7Stop/Exit

Stops an operation or exits from a menu.

8Start:

Colour

Lets you start making copies in full colour.

Mono

Lets you start making copies in black & white.

45 67

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Sleep

General information

9 SCAN:

SCAN

Puts the machine in Scan mode.

10 Data LED

The LED will flash depending on the machine status.

11 PRINT keys:

Secure

You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software User's Guide.)

When using Secure Function Lock, you can switch restricted users by holding down d as you press Secure. (See Secure Function Lock

2.0 in Chapter 2 of the Advanced User's Guide.)

Job Cancel

Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).

Chapter 1

Data LED indications 1

The Data LED (light emitting diode) will flash depending on the machine’s status.

LED Machine Status Description

Green

(blinking)

Green

Ready Mode The machine is ready to print, in sleep mode, there is no print

data, or the power switch is off.

Receiving Data The machine is either receiving data from the computer,

processing data in memory, or printing data.

Data Remaining in

Print data remains in the machine memory.

Memory

Volume settings 1

Beeper volume 1

When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off.

a Press Menu, 1, 2. b Press a or b to choose Off, Low, Med or

High. Press OK.

c Press Stop/Exit.

General information

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray 2

You can load up to 250 sheets for Tray 1 and 500 sheets for Tray 2. Paper can be loaded up to the maximum paper mark (b b b) on the sliding paper with guide. (For recommended paper to use, see Paper capacity of the paper trays on page 21.)

Printing on plain paper, thin paper or recycled paper from the standard

paper tray 2

a Pull the paper tray completely out of the

machine.

WARNING

DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed.

Loading paper

b While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.

c Fan the stack of paper well to avoid

paper jams and misfeeds.

Chapter 2

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark (b b b) (1). Over filling the paper tray will cause

paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed properly.

e Put the paper tray firmly back in the

machine. Make sure that it is completely inserted into the machine.

Loading paper in the multipurpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays on page 21.)

Printing on plain paper, bond paper, labels or glossy paper from the MP tray

a Open the MP tray and lower it gently.

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine.

Loading paper

Note

b Pull out the MP tray support and unfold

the flap (1).

c Put paper in the MP tray and make sure:

 The paper stays under the maximum

paper mark (1).

 The paper edge is positioned

between the arrows (2).

 The side to be printed on must be

face up with the leading edge (top of the paper) in first.

When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.

Chapter 2

d Lift up the support flap to prevent paper

from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Printing on envelopes and thick paper from the MP tray 2

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Open the MP tray and lower it gently.

b Pull out the MP tray support and unfold

the flap (1).

Loading paper

c Lift up the support flap to prevent

envelopes and thick sheets of paper from sliding off the face down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine.

d Put up to 3 envelopes or up to 25 sheets

of thick paper (163 g/m

) in the MP tray. If you add more envelopes or paper it may cause a jam. Make sure:

 The top of envelope edge is

positioned between the arrows (1).

 The side to be printed on must be

face up.

Chapter 2

Note

e Open the back cover (Face-up output

tray).

f Pull down the two grey levers, one on

the left-hand side and one on the righthand side, to the envelope position as shown in the illustration below.

i When you have finished printing, open

the back cover and reset the two grey levers which are pulled down at step f back to the original position.

• Remove each printed envelope immediately to prevent a paper jam.

• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (back output tray) to let the printed pages exit to the back output tray.

• To easily remove a small printout from the output tray, lift up the scanner by using both hands as shown in the illustration.

g Close the back cover. h Send the print data to the machine.

• You can still use the machine while the scanner is up. To close the scanner, push it down with both hands.

Loading paper

Note

Scannable area 2

The figures below show unscannable areas for Copying.

Document Size Top (1)

Bottom (1)

Left (2)

Right (2)

Letter 4mm 3.96mm A4 4 mm 2 mm

This unscannable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The area that cannot be scanned will vary by paper size.

Unprintable area when printing from a computer 2

When using the printer driver the printable area is smaller than the paper size. The figures below show unprintable areas.

Portrait Landscape

Windows® printer driver and Macintosh printer driver

BRScript printer driver for Windows

and Macintosh

14.23mm

24.23mm

The area that cannot be printed on may vary depending on the paper size and the printer driver you are using. The unprintable area shown above is for A4 size paper.

Chapter 2

Note

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Do one of the following:

 To set the paper type for the

MP Tray press Menu, 1, 1, 1, 1.

 To set the paper type for Tray#1

press Menu, 1, 1, 1, 2.

 To set the paper type for Tray#2

press Menu, 1, 1, 1, 3 if you installed the optional tray.

Tray#2 appears only if the optional tray is installed.

b Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper

or Glossy Paper. Press OK.

c Press Stop/Exit.

Paper Size 2

You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio (8.5 in. × 13 in.).

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document.

a Do one of the following:

 To set the paper size for the

MP Tray press Menu, 1, 1, 2, 1.

 To set the paper size for Tray#1

press Menu, 1, 1, 2, 2.

 To set the paper size for Tray#2

press Menu, 1, 1, 2, 3 if you installed the optional tray.

Tray#2 appears only if the optional tray is installed.

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any.

Press OK.

You can choose Glossy Paper for MP Tray.

c Press Stop/Exit.

• The Any option appears only when you choose the MP tray.

• If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.

• A5 L and A6 size are not available for the Tray#2.

Loading paper

Note

Tray Use in copy mode 2

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

To change the tray setting follow the instructions below:

, the machine pulls the

a Press Menu, 1, 4, 1. b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

Press OK.

Tray#2 Only or T2 appears only if the optional tray is installed.

, MP Only,

or T1>T21>MP.

c Press Stop/Exit.

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer.

a Press Menu, 1, 4, 2. b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

Press OK.

Tray#2 Only or T2 appears only if the optional tray is installed.

, MP Only,

or T1>T21>MP.

c Press Stop/Exit.

• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.

Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the

paper tray at the same time because it may cause paper jams or misfeeds.

 For correct printing, you must choose the

same paper size from your software application as the paper in the tray.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is suitable.

Recommended paper and print media 2

Paper Type Item

Plain paper

Recycled Paper

Labels Avery laser label L7163 Envelope Antalis River series (DL) Glossy Paper International Paper Rey

Xerox Premier TCF 80 g/m

Xerox Business 80 g/m

Xerox Recycled Supreme

80 g/m

Color Laser Gloss 140 g/m A4

Type and size of paper 2

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.

The name for the paper trays in the printer driver and this Guide are as follows: 2

Tray and optional unit Name

Standard paper tray Tray 1 Multi-purpose tray MP Tray Optional lower tray Tray 2

Loading paper

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Paper Tray (Tray 1)

A4, Letter, Legal, B5, Executive, A5,

Plain paper, Thin paper and Recycled paper

up to 250 [80 g/m

]

A5 (Long Edge), A6,

Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper,

50 sheets [80 g/m 3 Envelopes

1 Glossy paper

]

Multi-purpose Tray (MP Tray)

B6, Folio Width: 69.8 to 216 mm Length: 116 to 406.4 mm

Recycled paper, Envelopes, Labels and Glossy paper

Optional lower Tray (Tray 2)

A4, Letter, Legal, B5, Executive, A5, B6,

Folio

Folio size is 215.9 mm x 330.2 mm

Plain paper, Thin paper

up to 500 [80 g/m

and Recycled paper

]

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

Basis weight

75-90 g/m Thickness 80-110 μm Roughness Higher than 20 sec.

Stiffness

90-150 cm Grain direction Long grain

Volume resistivity

Surface resistivity

Filler

10e

CaCO

Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%

/100

-10e11 ohm

-10e12 ohm-cm (Neutral)

 Use paper made for plain paper copying.

 Use paper that is 75 to 90 g/m

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.  This machine can use recycled paper that meets DIN 19309 specifications.

Chapter 2

IMPORTANT

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your machine.

 Preprinted paper must use ink that can

withstand the temperature of the machine’s fusing process 392 degrees Fahrenheit (200 degrees centigrade).

 If you use bond paper, paper having a

rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

 When you are using glossy paper, put only

one sheet at a time in the MP tray to avoid a paper jam.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 2 mm or greater may cause

jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

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