Brother DCP-9045CDN User Guide

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USER’S GUIDE

DCP-9045CDN

Version A

UK/IRE/SAF

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-9045CDN

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt; and

 may support an insurance claim by you in the event of product loss

covered by insurance

Approval Information and Compilation and Publication Notice

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

EC Declaration of Conformity

Section I General

1 General information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation .................................... 2

Accessing the User’s Guides.................................................................................2

Viewing documentation ...................................................................................3

Control panel overview ..........................................................................................6

Status LED indications...........................................................................................8

2 Loading paper and documents 10

Acceptable paper and other media......................................................................10

Recommended paper ....................................................................................10

Type and size of paper..................................................................................10

Handling and using special paper .................................................................12

Unprintable area..................................................................................................15

Unprintable area for copies ...........................................................................15

Unprintable area when printing from a computer ..........................................15

Loading paper and envelopes .............................................................................16

Loading documents .............................................................................................18

Using the ADF (automatic document feeder) ................................................18

Using the scanner glass ................................................................................19

3 General setup 20

Paper settings......................................................................................................20

Paper type .....................................................................................................20

Paper size......................................................................................................20

Tray use in copy mode ..................................................................................21

Tray use in print mode...................................................................................21

Volume settings...................................................................................................22

Beeper volume ..............................................................................................22

Automatic daylight savings time ..........................................................................22

Ecology features..................................................................................................22

Toner save.....................................................................................................22

Sleep time......................................................................................................23

Turning off the scanner lamp.........................................................................23

LCD contrast........................................................................................................23

User Settings List.................................................................................................23

4 Security features 24

Security................................................................................................................24

Secure Function Lock....................................................................................24

iii

Section II Copy

5 Making copies 28

How to copy .........................................................................................................28

LCD display for Copy mode...........................................................................28

Making a single copy.....................................................................................28

Making multiple copies ..................................................................................28

Stop copying..................................................................................................28

Copy options (temporary settings).......................................................................29

Changing copy quality ...................................................................................29

Enlarging or reducing the image copied ........................................................30

Making N in 1 copies (page layout) ...............................................................31

Duplex (2-sided) copying...............................................................................32

Sorting copies using the ADF........................................................................34

Adjusting brightness, contrast and colour......................................................34

Tray selection ................................................................................................36

Out of memory message .....................................................................................36

Section III Direct printing

6 Printing photos from a digital camera 38

Before using PictBridge .......................................................................................38

PictBridge requirements ................................................................................38

Using PictBridge ..................................................................................................38

Setting your digital camera............................................................................38

Printing images ....................................................................................................39

DPOF printing................................................................................................40

Connecting a camera as a storage device ..........................................................40

Understanding the error messages .....................................................................41

7 Printing data from a USB flash memory drive 42

Supported file formats..........................................................................................42

Creating a PRN or PostScript

Printing data directly from the USB flash memory drive ......................................43

Understanding the error messages .....................................................................44

3 ™ file for direct printing...................................42

Section IV Software

8 Software and network features 46

How to read HTML User’s Guides .......................................................................46

For Windows

For Macintosh

................................................................................................46

..............................................................................................46

Section V Appendixes

A Safety and legal 48

Choosing a location.............................................................................................48

Important information...........................................................................................49

Safety precautions.........................................................................................49

IEC60825-1+A2:2001 Specification ..............................................................52

Disconnect device .........................................................................................52

Wiring information (U.K. only)........................................................................52

LAN connection .............................................................................................53

Radio interference .........................................................................................53

EU Directive 2002/96/EC and EN50419........................................................53

EU Directive 2006/66/EC - Removing or Replacing the Battery....................53

Important safety instructions..........................................................................54

Legal limitations for copying ..........................................................................55

Trademarks ...................................................................................................56

BOptions 57

Optional paper tray ..............................................................................................57

Installing the optional paper tray....................................................................57

Memory board......................................................................................................60

Installing extra memory .................................................................................60

C Troubleshooting and routine maintenance 62

Troubleshooting ...................................................................................................62

Solutions to common problems .....................................................................62

Improving the print quality....................................................................................68

Error and maintenance messages.......................................................................79

Document jams..............................................................................................84

Paper jams ....................................................................................................85

Routine maintenance...........................................................................................95

Cleaning the outside of the machine .............................................................95

Cleaning the scanner.....................................................................................96

Cleaning the laser scanner windows .............................................................97

Cleaning the corona wires...........................................................................102

Cleaning the drum unit ................................................................................105

Replacing the consumable items.......................................................................113

Replacing a toner cartridge .........................................................................115

Replacing the drum unit...............................................................................120

Replacing the belt unit.................................................................................127

Replacing the waste toner box ....................................................................132

How to change the LCD Language....................................................................137

Packing and shipping the machine ....................................................................138

Repacking the machine...............................................................................139

Machine information ..........................................................................................146

Checking the serial number.........................................................................146

Checking the page counters........................................................................146

Checking the remaining life of parts ............................................................146

D Menu and features 147

On-screen programming ....................................................................................147

Menu table...................................................................................................147

Memory storage...........................................................................................147

Menu keys .........................................................................................................147

How to access the menu mode ...................................................................148

Menu table .........................................................................................................149

Entering text.......................................................................................................158

E Specifications 160

General..............................................................................................................160

Print media.........................................................................................................162

Copy ..................................................................................................................163

Scan...................................................................................................................164

Print ...................................................................................................................165

Interfaces ...........................................................................................................166

PictBridge ..........................................................................................................166

Direct print feature .............................................................................................166

Computer requirements.....................................................................................167

Consumable items .............................................................................................168

Ethernet wired network ......................................................................................169

F Glossary 170

GIndex 171

Section I

General I

General information 2 Loading paper and documents 10 General setup 20 Security features 24

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold style identifies keys on the

machine control panel or computer screen.

Italics Italicized style emphasizes an

important point or refers you to a related topic.

Courier New

Courier New font identifies the messages shown on the LCD of the machine.

Accessing the User’s

Guides

This User’s Guide does not contain all the information about your machine. The advanced features of the Printer, Network and Scanner are explained in the Software and Network User’s Guides that you can find on the CD-ROM.

Warning icons tell you what to do to avoid the risk of injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Caution icons tell you about procedures you must follow to prevent damaging the machine.

Incorrect setup icons alert you to devices and operations that are not compatible with the machine.

Note icons give useful tips.

General information

Viewing documentation 1

Viewing documentation (Windows®) 1

To view the documentation, from the Start menu, point to Brother, DCP-9045CDN from the program group, and then click User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC.

Insert the Brother CD-ROM labelled Windows

into your CD-ROM drive.

b If the language selection screen

appears, click your language.

c If the model name screen appears, click

your model name.The CD-ROM main menu will appear.

e Click the documentation you want to

read:

 HTML documents (3 manuals):

HTML User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide.

This format is recommended for viewing on your computer.

 PDF documents (4 manuals):

PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

If this window does not appear, use

Windows start.exe program from the root directory of the Brother CD-ROM.

Explorer to find and run the

d Click Documentation.

Chapter 1

How to find scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide: 1

 Scanning a document using the TWAIN

driver in Chapter 2

 Scanning a document using the WIA

driver (For Windows

XP/Windows Vista®

only) in Chapter 2

 Using ControlCenter3 in Chapter 3  Network Scanning in Chapter 4

ScanSoft ™ PaperPort ™ 11SE with OCR How-to-Guides:

 The complete ScanSoft ™ PaperPort ™

11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft application.

™ PaperPort ™ 11SE with OCR

Viewing documentation (Macintosh®) 1

a Turn on your Macintosh

Insert the Brother CD-ROM labelled Macintosh

b The following window will appear.

into your CD-ROM drive.

c Double-click the Documentation icon. d If the language selection screen

appears, double-click your language.

e Double-click the documentation you

want to read: HTML documents (3 manuals): HTML User’s Guide for stand-alone operations,Software User’s Guide and Network User’s Guide. This format is recommended for viewing on your computer.

Note

The documents are also available in PDF format (4 manuals): PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide. The PDF format is recommended for printing the manuals.

Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

How to find scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide: 1

 Scanning in Chapter 9  Using ControlCenter2 in Chapter 10  Network Scanning in Chapter 11

Presto!® PageManager® User's Guide:1

 The complete Presto!® PageManager®

User’s Guide can be viewed from the Help selection in the Presto!

application.

PageManager®

General information

Chapter 1

Control panel overview 1

1 Print keys:

Direct

Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera.

Secure

When using Secure Function Lock, you can switch restricted users by holding down d as you press the Secure key. (See Secure Function Lock on page 24.)

You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see

Software User’s Guide on the CD-ROM

Job Cancel

Cancels a programmed print job and clears print data in the machine’s memory.

2 LCD

Displays messages to help you set up and use your machine.

the

3 Status LED

The LED will flash and change colour depending on the machine’s status.

4 Menu keys:

Lets you access the Menu to program your settings in the machine.

Clear/Back

Deletes entered data or lets you cancel the current setting.

Lets you store your settings in the machine.

d or c Press to scroll backwards or forwards

through menu selections. a or b Press to scroll through the menus and

options.

General information

5 Numeric keys

Use to enter information into the machine.

6 Stop/Exit

Stops an operation or exits from a menu.

7 Start:

Colour

Lets you start making copies in full colour.

Mono

Lets you start making copies in black & white.

8 Copy keys:

Contrast/Quality

Lets you change the quality or contrast for the next copy.

Enlarge/Reduce

Reduces or enlarges copies.

Tray Select

Lets you change which tray will be used for the next copy.

Sort

Sorts multiple copies using the ADF.

Nin1

You can choose N in 1 copy to 2 or 4 pages onto one page.

9 Duplex

You can choose Duplex to copy on both sides of the paper.

10 Scan

Puts the machine in Scan mode. (For details about scanning, see the Software User’s Guide on the CD-ROM.)

Chapter 1

Status LED indications 1

The Status LED (light emitting diode) will flash and change colour depending on the machine’s status.

The LED indications shown in the table below are used in the illustrations in this chapter.

LED LED Status

LED is off.

LED is on.

Green

Yellow

Red

LED is blinking.

LED Machine Status Description

Sleep Mode The power switch is off or the machine is in Sleep mode.

Warming Up The machine is warming up for printing.

Green

Ready The machine is ready to print.

Green

Receiving Data The machine is either receiving data from the computer,

processing data in memory, or printing data.

Yellow

Data Remaining in

Print data remains in the machine’s memory.

Memory

Yellow

LED Machine Status Description

Service error Follow the steps below.

1. Turn off the power switch.

Red

2. Wait a few seconds, and then turn it back on and try to print again.

If you cannot clear the error and you see the same service call indication after turning the machine back on, please call your Brother dealer.

Red

Cover open The front cover or back cover is open. Close the cover. Toner life end Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD

message. Scan lock Check that the scanner lock lever is released. Out of memory Memory is full. Others Check the LCD message.

Note

When the power switch is off or the machine is in sleep mode, the LED is off.

General information

Loading paper and documents 2

Acceptable paper and other media

Recommended paper 2

To get the best print quality, we suggest using the following paper.

Paper Type Item

Plain paper

Recycled paper Xerox Recycled Supreme Labels Avery laser label L7163 Envelope Antalis River series (DL)

Print quality may vary according to the type of paper you are using.

You can use the following types of media: plain paper, labels or envelopes.

For best results, follow the steps below:

Xerox Premier 80 g/m

Xerox Business 80 g/m

Type and size of paper 2

The machine loads paper from the installed standard paper tray, or multi-purpose tray, or optional lower tray.

Standard paper tray 2

Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 11. The standard paper tray can hold up to 250 sheets of Letter/A4, legal

and folio size paper (80 g/m loaded up to the maximum paper mark on the sliding paper width guide.

Multi-purpose tray (MP tray) 2

The MP tray can hold up to 50 sheets of paper (80 g/m

can be loaded up to the maximum paper mark on the sliding paper width guide.

) or up to 3 envelopes. Paper

). Paper can be

 Use paper made for plain paper copying.

 Use paper that is 75 to 90 g/m  Use labels which are designed for use in

laser printers.

 Avoid touching the printed surface of the

paper immediately after printing.

 Use long grain paper with a neutral Ph

value, and a moisture content of approx 5%.

DO NOT load envelopes, labels or thick paper (more than 105 g/m

tray or optional lower tray. It may cause paper jams.

CAUTION

) into the paper

Optional lower tray (LT-100CL) 2

The optional lower tray can hold up to 500 sheets of Letter/A4, legal and folio size

paper (80 g/m the top line of the maximum paper mark on the sliding paper width guide.

). Paper can be loaded up to

Loading paper and documents

The names for the paper trays in the printer driver and this Guide are as follows: 2

Tray and optional unit Name

Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Paper Tray (Tray #1)

Multi-purpose tray

(MP tray)

Paper Tray (Tray #2)

A4, Letter, Legal, Executive, A5, A6, B5 ,

B6 and Folio

Width: 69.9 to 215.9 mm (2.75 to 8.5 in.)

Length: 116.0 to 406.4 mm (4.57 to 16.0 in.)

A4, Letter, Legal, Executive, A5, B5, B6

and Folio

Plain paper, Thin paper and Recycled paper

Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Envelope and Labels

Plain paper, Thin paper and Recycled paper

up to 250 (80 g/m

up to 50 (plain paper) (80 g/m

)

up to 3 (envelopes)

up to 500 (80 g/m

)

Folio size is 8 in. × 13 in.

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

Basis weight (g/m2) 75-90 Thickness (µm) 80-110 Roughness (sec.) Higher than 20

Stiffness (cm Grain direction Long grain Volume resistivity (ohm) 10e Surface resistivity (ohm-cm) 10e9-10e Filler CaCO3 (Neutral) Ash content (wt%) Below 23 Brightness (%) Higher than 80 Opacity (%) Higher than 85

/100) 90-150

-10e

Chapter 2

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 Your supplier should be informed that the

paper or envelopes will be used in a colour laser machine.

 Preprinted paper must use inks that can

withstand the temperature of the machine’s fusing process (200 degrees centigrade for a period of 0.1 seconds).

 If you have selected a cotton bond paper,

paper having a rough surface, such as cockle or laid finished paper or paper that is wrinkled or puckered, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

CAUTION

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 2 mm or greater

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Envelopes 2

Most envelopes will be suitable for your machine. However, some envelopes may have print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed from the MP tray. Before you put envelopes in the tray, check

the following:

 Envelopes should have a lengthwise

sealing flap.

 The sealing flaps should be folded crisply

and correctly (irregularly cut or folded envelopes may cause paper jams).

 Envelopes should have two layers of

paper in the area circled below.

Loading paper and documents

1 Feeding direction

Note

• Before you print envelopes, you must ‘fan’ the stack to avoid paper jams and misfeeds.

• Before you print a lot of envelopes, test one to make sure that the print results are what you want.

• Envelope joints that are sealed by the manufacturer should be secure.

• DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

• with windows, holes, cut-outs or perforations

• with glue on the surface as shown in the figure below

• DO NOT print envelopes using duplex printing.

• For correct printing, you must choose the same paper size from your software application as the paper in the tray.

• We recommend that you do not print within 15 mm. of the edges of the envelopes.

•See Acceptable paper and other media on page 10.

Types of envelopes to avoid 2

DO NOT use envelopes:

CAUTION

• that are damaged, curled, wrinkled or an

unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with self-adhesive closures

• with double flaps as shown in the figure below

• with sealing flaps that have not been folded at purchase

• with sealing flaps as shown in the figure below

Chapter 2

• with each side folded as shown in the figure below

If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Labels 2

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

Types of labels to avoid 2

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

CAUTION

All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.

Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print properly and may cause damage to your machine.

Labels can be fed from the MP tray only.

Loading paper and documents

Unprintable area 2

Unprintable area for copies 2

The printable area begins at approximately 4 mm (0.16 in.) from the top and bottom and 3 mm (0.12 in.) from both sides of the paper.

14mm

23mm

Note

This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.

Unprintable area when printing from a computer 2

When using the default driver the printable area is smaller than the paper size, as shown below.

Portrait

14.23mm

24.23mm

Landscape

14.23mm

24.23mm

Note

The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.

Chapter 2

Loading paper and envelopes 2

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

When printing on plain paper 60 to 105 g/m use the paper tray.

For printing on other types of media use the MP tray (multi-purpose tray).

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

 Before using paper that has holes in it,

such as organizer sheets, you must ‘fan’ the stack to avoid paper jams and misfeeds.

Loading plain paper in the paper tray 2

a Unfold the output paper tray support

flap (1).

b Pull the paper tray completely out of the

machine.

c While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

Loading paper and documents

d Fan the stack of paper well to avoid

paper feeding problems.

e Put the paper into the paper tray with the

top edge of the paper in first and the print side face down. Make sure that the paper is flat in the tray and below the maximum paper mark (1).

Loading envelopes or other media in the multi-purpose tray (MP tray) 2

Use the MP tray when printing envelopes, labels, and thick paper.

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Unfold the output paper tray support

flap (1).

f Push the paper tray firmly back into the

machine.

b Open the MP tray and lower it gently.

Chapter 2

c Pull out the MP tray support flap (1).

d Put the envelopes (up to 3) or media in

the MP tray with the top edge first and the print side face up.

Loading documents 2

You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.

Using the ADF (automatic document feeder) 2

The ADF can hold up to 50 pages and feeds each sheet individually. Use standard

80 g/m before putting them in the ADF.

Make sure documents written with ink are completely dry.

paper and always fan the pages

CAUTION

DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

Loading paper and documents

a Unfold the ADF document output

support flap (1) and the ADF support flap (2).

b Fan the pages well. c Place your document, face up top edge

first, in the ADF until you feel it touch the feed roller.

d Adjust the paper guides to fit the width of

your document.

Using the scanner glass 2

You can use the scanner glass to scan or copy the pages of a book or one page at a time. Documents can be up to 215.9 mm wide to 355.6 mm long (8.5 inches wide and up to 14 inches long).

To use the scanner glass, the ADF must be empty.

a Lift the document cover. b Using the document guidelines on the

left, centre the document face down on the scanner glass.

CAUTION

To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

To scan non-standard documents see Using the scanner glass on page 19.

c Close the document cover.

If the document is a book or is thick, DO NOT slam the cover or press on it.

CAUTION

General setup 3

Paper settings 3

Paper type 3

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Do one of the following:

 To set the paper type for the

MP Tray press Menu, 1, 1, 1.

 To set the paper type for Tray#1

press Menu, 1, 1, 2.

 To set the paper type for Tray#2

press Menu, 1, 1, 3 if you installed the optional tray.

11.Paper Type

1.MP Tray

a Plain b Thick Select ab or OK

b For Tray#1 and Tray#2 press a or b to

choose Thin, Plain or Recycled Paper. For MP Tray press a or b to choose Thin, Plain, Thick, Thicker or Recycled Paper.

Press OK.

c Press Stop/Exit.

Paper size 3

You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio.

When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document on the page.

a Do one of the following:

 To set the paper size for the

MP Tray press Menu, 1, 2, 1.

 To set the paper size for Tray#1

press Menu, 1, 2, 2.

 To set the paper size for Tray#2

press Menu, 1, 2, 3 if you installed the optional tray.

12.Paper Size

1.MP Tray

a A4 b Letter Select ab or OK

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A6, B5, B6, Folio or Any.

Press OK.

c Press Stop/Exit.

Note

• Any (size) appears only when you choose the MP tray (Menu, 1, 2, 1).

• If you choose Any for the MP Tray Paper size, you must choose MP Only for the Tray Use setting.

• You cannot use the Any Paper Size option for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.

• A6 size is not available for the optional Tray #2.

General setup

Tray use in copy mode 3

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only or Tray#2 Only

, the machine loads the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

To change the tray setting follow the instructions below:

a Press Menu, 1, 6, 1.

16.Tray Use

1.Copy

a MP>T1 b T1>MP Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

, MP Only,

or T1>T2>MP1.

Press OK.

Tray#2 Only or T2 appears only if the optional tray is installed.

c Press Stop/Exit.

Note

• The ADF can detect the document size . When loading the documents from the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper size and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

Tray use in print mode 3

You can change the default tray the machine will use for printing from your computer.

a Press Menu, 1, 6, 2.

16.Tray Use

2.Print

a MP>T1 b T1>MP Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

, MP Only,

or T1>T2>MP1.

Press OK.

Tray#2 Only or T2 appears only if the optional tray is installed.

c Press Stop/Exit.

Note

• The setting in the printer driver will take priority over the setting made on the control panel.

• If the control panel is set to

Tray#1 Only, MP Only or

Tray#2 Only

Auto Select in the printer driver, the machine loads the paper from that tray.

Tray#2 Only appears only if the optional tray is installed.

and you choose

• When using the scanner glass, your document is always copied from the higher priority tray even if more suitable paper is in another paper tray.

Chapter 3

Volume settings 3

Beeper volume 3

When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off.

a Press Menu, 1, 3.

13.Beeper a Low

Med

b High Select ab or OK

b Press a or b to choose Off, Low, Med or

High.

Press OK.

c Press Stop/Exit.

Automatic daylight

Ecology features 3

Toner save 3

You can save toner using this feature. When you set toner save to On, print appears lighter. The default setting is Off.

a Press Menu, 1, 5, 1.

15.Ecology

1.Toner Save

a On b Off Select ab or OK

b Press a or b to choose On (or Off).

Press OK.

c Press Stop/Exit.

Note

We DO NOT recommend Toner Save for printing Photo or Greyscale images.

savings time

You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Autumn.

a Press Menu, 1, 4.

14.Auto Daylight

a On b Off Select ab or OK

b Press a or b to choose On (or Off).

Press OK.

c Press Stop/Exit.

General setup

Sleep time 3

Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle.

You can choose how long the machine must be idle (from 000 to 240 minutes) before it goes into sleep mode. When the machine receives computer data or makes a copy, the timer will be reset. The default setting is 005 minutes.

While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.

a Press Menu, 1, 5, 2.

15.Ecology

2.Sleep Time

005Min

Enter & OK Key

b Enter the length of time the machine is

idle before entering sleep mode (000 to 240). Press OK.

LCD contrast 3

You can change the contrast to make the LCD look lighter or darker.

a Press Menu, 1, 7.

17.LCD Contrast

-nnonn+

Select dc&OK

b Press c to make the LCD darker. Or,

press d to make the LCD lighter. Press OK.

c Press Stop/Exit.

User Settings List 3

You can print a list of the settings you programmed including the network configuration.

a Press Menu, 6, 4.

64.User Settings

c Press Stop/Exit.

Turning off the scanner lamp 3

The scanner lamp stays on for 30 minutes before automatically switching off to preserve the life of the lamp and reduce power consumption.

To turn the scanner lamp off manually press the d and c keys simultaneously. The scanner lamp will remain turned off until the next time you use the scanning feature.

Note

Turning the lamp off regularly will reduce the lamp’s life.

Press Start

b Press Mono Start or Colour Start. c Press Stop/Exit.

Security features 4

Security 4

Secure Function Lock 4

Secure Function Lock lets you restrict Public access to certain machine functions (Copy, Scan and Print). This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.

Disabling at least one function is required to turn on Secure Function Lock for the Public user.

Access to restricted operations can be enabled by creating a restricted user. Restricted users must select the stored name and enter a password to use the machine.

Make a careful note of your password. If you forget it, please call your Brother dealer.

Note

• You can set up to 25 individual users and one Public user.

Setting the password for the administrator 4

The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted

users on page 25 and Turning Secure Function Lock on on page 26.)

a Press Menu, 1, 8.

18.Function Lock

New Passwd:XXXX

Enter & OK Key

b Enter a four-digit number for the

password using numbers 0-9, l or #. Press OK.

c Re-enter the password when the LCD

shows Verify:. Press OK.

d Press Stop/Exit.

• When you set up a Public user, you can restrict one or more of the machine’s functions to all users who do not have a password.

• Only administrators can set limitations and make changes for each user.

• When Print is disabled, PC print jobs will be lost without notification.

Security features

Setting up the Public user 4

You can set up the Public user. Public users do not need to enter a password.

Note

You must disable at least one function to turn on Secure Function Lock for Public user.

a Press Menu, 1, 8.

18.Function Lock a Lock OffiOn

Set Password

b Setup User Select ab or OK

b Press a or b to select Setup User.

Press OK.

c Enter the administrator password.

Press OK.

18.Function Lock Setup User

a Public b User01 Select ab or OK

d Press a or b to select Public.

Press OK.

e Press a or b to select Enable or

Disable for Copy(Color). Press OK.

After you have set Copy(Color), repeat this step for Copy(B&W) Scan and Print. Press OK.

Note

You can set PC print for only the Public user. When Print is disabled for the Public user, all restricted users will be unable to use the Print function.

f Press Stop/Exit.

Setting up restricted users 4

You can set up users with restrictions and a password.

a Press Menu, 1, 8.

18.Function Lock a Lock OffiOn

Set Password

b Setup User Select ab or OK

b Press a or b to select Setup User.

Press OK.

c Enter the administrator password.

Press OK.

18.Function Lock Setup User

a Public b User01

Select ab or OK

d Press a or b to select User01.

Press OK.

e Use the numeric keys to enter the user

name. (See Entering text on page 158.) Press OK.

f Enter a four-digit password for the user.

Press OK.

g Press a or b to select Enable or

Disable for Copy(Color). Press OK.

After you have set Copy(Color), repeat this step for Copy(B&W) Scan. Press OK.

h Repeat d to g for entering each

additional user and password.

i Press Stop/Exit.

Note

You cannot use the same password as another user’s password.

Chapter 4

Turning Secure Function Lock on/off 4

If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.

Turning Secure Function Lock on 4

a Press Menu, 1, 8.

18.Function Lock a Lock OffiOn

Set Password

b Setup User Select ab or OK

b Press a or b to select Lock OffiOn.

Press OK.

c Enter your four-digit administrator

password. Press OK.

Turning Secure Function Lock off 4

a Press Menu, 1, 8.

18.Function Lock

a Lock OniOff b Change User

Select ab or OK

b Press a or b to select Lock OniOff.

Press OK.

Switching Users 4

This setting allows a restricted user to log on the machine when Secure Function Lock is turned on.

Note

After a restricted user has finished using the machine, it will return to the Public setting in one minute.

a Hold down d as you press Secure.

Function Lock

Change User

PIN:XXXX

Pls enter PIN

b Enter your four-digit password.

Press OK.

When Copy mode is disabled:

a Press Duplex, one of Copy setting

buttons, Start or numeric key.

Access Denied

PIN:

Pls enter PIN

b Enter your four-digit password.

Press OK.

When Scan mode is disabled:

c Enter your four-digit administrator

password. Press OK.

a Press Scan key.

Access Denied

PIN:

Pls enter PIN

b Enter your four-digit password.

Press OK.

Section II

Copy II

Making copies 28

Making copies 5

How to copy 5

LCD display for Copy mode 5

1 Contrast

2Quality

3 Copy ratio

4 Tray selection

5 Number of copies

6 Brightness

Making multiple copies 5

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Mono Start or Colour Start.

Note

• (To sort your copies, see Sorting copies using the ADF on page 34.)

• If the LCD shows “Please Wait” and the machine stops copying while you are making multiple copies, please wait for 30 to 40 seconds until the machine finishes the colour registration and cleaning process of the belt unit.

Stop copying 5

To stop copying, press Stop/Exit.

Making a single copy 5

a Load your document. b Press Mono Start or Colour Start.

Making copies

Copy options (temporary settings) 5

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. You can also use the Duplex key to change the duplex (2-sided) copy settings.

The machine returns to its default settings 60 seconds after copying.

Changing copy quality 5

You can choose from a range of quality settings. The default setting is Auto.

 Auto

Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.

To change the default setting, follow the steps below:

a Press Menu, 2, 1.

21.Quality a Auto

Text

b Photo Select ab or OK

b Press a or b to choose the copy quality.

Press OK.

c Press Stop/Exit.

 Text

Suitable for documents containing only text.

 Photo

Suitable for copying photographs.

To temporarily change the quality setting, follow the steps below:

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Contrast/Quality.

Press a or b to choose Quality. Press OK.

d Press d or c to choose Auto, Text or

Photo.

Press OK.

e Press Mono Start or Colour Start.

Chapter 5

Enlarging or reducing the image copied 5

You can choose the following enlargement or reduction ratios:

Press

Custom(25-400%) allows you to enter a ratio from 25% to 400%.

100%*

104% EXEiLTR

141% A5iA4

200%

Custom(25-400%)

50%

70% A4iA5

78% LGLiLTR

83% LGLiA4

85% LTRiEXE

91% Full Page

94% A4iLTR

97% LTRiA4

To enlarge or reduce the next copy follow the instructions below:

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Enlarge/Reduce. d Press Enlarge/Reduce or c. e Do one of the following:

 Press a or b to choose the

enlargement or reduction ratio you want.

Press OK.

 Press a or b to choose

Custom(25-400%). Press OK. Use the numeric keys to enter an

enlargement or reduction ratio from 25% to 400%. (For example, press 53 to enter 53%.)

Press OK.

f Press Mono Start or Colour Start.

Note

Page Layout Options 2in1(P), 2in1(L), 4in1(P) or 4in1(L) are not available with

Enlarge/Reduce.

Making copies

Making N in 1 copies (page layout) 5

You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.

Important 5

 Please make sure the paper size is set to

Letter, A4, Legal or Folio.

 (P) means Portrait and (L) means

Landscape.

 You cannot use the Enlarge/Reduce

setting with the N in 1 feature.

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Nin1.

f After the machine scans the page,

press 1 to scan the next page.

Flatbed Copy:

Next Page?

a 1.Yes b 2.No Select ab or OK

g Place the next page on the scanner

glass. Press OK. Repeat f and g for each page of the layout.

h After all the pages have been scanned,

press 2 in f to finish.

d Press a or b to choose 2in1(P),

2in1(L), 4in1(P), 4in1(L) or Off(1 in 1).

Press OK.

e Press Mono Start or Colour Start to

scan the page. If you placed the document in the ADF, the machine scans the pages and starts printing.

If you are using the scanner glass, go to f.

Chapter 5

If you are copying from the ADF: 5

Insert your document face up in the direction shown below:

 2 in 1 (P)

 2 in 1 (L)

 4 in 1 (P)

 4 in 1 (L)

If you are copying from the scanner glass: 5

Insert your document face down in the direction shown below:

 2 in 1 (P)

Duplex (2-sided) copying 5

If you want to use the “2 sided i 2 sided” or “2 sided i 1 sided” copy feature, load your document in the ADF. If you get an Out of Memory message while you are making duplex copies, try installing extra memory. (See Out of memory message on page 36)

Duplex copy (long edge) 5

 1 sided i 2 sided

Portrait

Landscape

 2 sided i 2 sided

Portrait

 2 in 1 (L)

 4 in 1 (P)

Landscape

 4 in 1 (L)

Making copies

 2 sided i 1 sided

Portrait

Landscape

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Duplex and a or b to select

1sided i 2sided, 2sided i 2sided or 2sided i 1sided.

Duplex a1sided i 2sided

2sided i 2sided b2sided i 1sided Select ab or OK

Press OK.

d Press Mono Start or Colour Start to

scan the document.

Advanced Duplex copy (short edge) 5



Advanced 2 sided i 1 sided

Portrait

Landscape

 Advanced 1 sided i 2 sided

Portrait

Landscape

a Load your document.

Note

b Use the numeric keys to enter the

number of copies (up to 99).

Duplex copy using a 2-sided legal size document is not available.

c Press Duplex and a or b to select

Advanced.

Duplex a1sided i 2sided

2sided i 2sided b2sided i 1sided Select ab or OK

Press OK.

Chapter 5

d Press a or b to select

2sided i 1sided or 1sided i 2sided.

Press OK.

Duplex Advanced

a2sided i 1sided b1sided i 2sided

Select ab or OK

e Press Mono Start or Colour Start to

scan the document.

Note

Duplex copy using a 2-sided legal size document is not available.

Sorting copies using the ADF5

You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.

a Load your document in the ADF. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Sort. d Press Mono Start or Colour Start.

Adjusting brightness, contrast and colour 5

Brightness 5

Adjust the copy brightness to make copies darker or lighter.

To temporarily change the copy brightness setting, follow the steps below:

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press a or b to choose Bright.

Quality :Auto Enlg/Red:100% Tray :MP>T1 Bright :-nnonn+c Select dc&OK

d Press c to make a lighter copy or press

d to make a darker copy.

Press OK.

e Press Mono Start or Colour Start.

To change the default setting follow the steps below:

a Press Menu, 2, 2.

22.Brightness

-nnonn+

Select dc&OK

b Press c to make a lighter copy or press

d to make a darker copy.

Press OK.

c Press Stop/Exit.

Making copies

Contrast 5

Adjust the contrast to help an image look sharper and more vivid.

To temporarily change the contrast setting, follow the steps below:

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Contrast/Quality.

Press a or b to choose Contrast. Press OK.

Contrast:-nnonn+c Quality :Auto Enlg/Red:100% Tray :MP>T1

Select dc&OK

d Press d or c to increase or decrease the

contrast. Press OK.

e Press Mono Start or Colour Start.

To change the default setting follow the steps below:

Colour adjust 5

You can change the default setting for colour saturation.

To change the default setting follow the steps below:

a Press Menu, 2, 4.

24.Color Adjust

1.Red

2.Green

3.Blue

Select ab or OK

b Press a or b to choose 1.Red, 2.Green

or 3.Blue. Press OK.

c Press d or c to increase or decrease the

colour saturation. Press OK.

d Return to b to choose the next colour.

Or press Stop/Exit.

a Press Menu, 2, 3.

23.Contrast

-nnonn+

Select dc&OK

b Press d or c to increase or decrease the

contrast. Press OK.

c Press Stop/Exit.

Chapter 5

Tray selection 5

You can change the tray use only for the next copy.

a Load your document. b Use the numeric keys to enter the

number of copies (up to 99).

c Press Tray Select. d Press d or c to choose MP>T1, T1>MP,

#1(XXX)

Press OK.

or MP(XXX)1.

e Press Mono Start or Colour Start.

Press

Tray Select

MP>T1 or M>T1>T2 T1>MP or T1>T2>M

#1(XXX)

#2(XXX)

MP(XXX)

Out of memory message 5

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.

If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or Colour Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.

To make extra memory available you can add an optional memory board. See Memory board on page 60.

XXX is the paper size you set in Menu, 1, 2.

Note

• T2 or #2 appears only if the optional paper tray is installed.

• To change the default setting for Tray Select, see Tray use in copy mode on page 21.

Section III

Direct printing III

Printing photos from a digital camera 38 Printing data from a USB flash memory drive 42

Printing photos from a digital

Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.

If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge. (See Connecting a camera as a storage device on page 40.)

camera

Before using PictBridge

PictBridge requirements 6

To avoid errors, remember the following points:

Using PictBridge 6

Setting your digital camera 6

Make sure your camera is in PictBridge mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera.

 Copies  Quality  Paper size  Date print  File name print  Layout

Note

The names and availability of each setting depends on the specification of your camera.

You can also set the following PictBridge settings by using the control panel.

 The machine and the digital camera must

be connected using a suitable USB cable.

 The image file must be taken with the

digital camera you want to connect to the machine.

Menu selections Options

Paper Size Letter, A4, B5, A5, B6, A6 Orientation

Date & Time Off, On File Name Off, On Print Quality Normal, Fine

If you choose the paper size Letter, A4 or B5, Portrait will be chosen. If you choose A5, B6 or A6, Landscape will be chosen.

Portrait, Landscape

Printing photos from a digital camera

a Press Menu, 4, 3.

43.PictBridge

1.Paper Size

2.Orientation

3.Date & Time

Select ab or OK

b To set the PictBridge settings, press a or

b to choose 1.Paper Size,

2.Orientation, 3.Date & Time,

4.File Name, or 5.Print Quality.

Press OK.

c Press a or b to choose an option for

each menu setting. Press OK.

d Repeat b to c for each PictBridge

setting. Press Stop/Exit.

Note

• Camera settings are prioritised as long as your camera is not set to use your machine’s settings (default settings). If your camera is set to use your machine’s settings, the machine will print your photo using the settings below.

Machine settings Default settings

Paper Size A4 Orientation Portrait Date & Time Off File Name Off Print Quality Normal

• Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.

Printing images 6

a Make sure that your camera is turned

off. Connect your camera to the USB direct interface (1) on the front of the machine using a suitable USB cable.

b Turn on the camera. Make sure your

camera is in PictBridge mode. When the machine has recognized the camera, the LCD shows the following message depending on which mode the machine is in:

aScan to FTP

Scan to E-mail Scan to Image

bScan to OCR Select ab or OK

Contrast:-nnonn+ Quality :Auto Enlg/Red:100% Tray :MP>T1 Camera Connected

c Set your camera to print an image. Set

the number of copies if you are asked.

When the machine starts printing an image, the LCD will show the following message:

PictBridge

Printing. Keep...

Note

Please refer to the documentation supplied with your camera for detailed operations how to print using PictBridge.

Chapter 6

CAUTION

To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface.

DO NOT remove the digital camera from the USB direct interface until the machine has finished printing.

DPOF printing 6

DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon

Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.

If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.

Connecting a camera as a storage device 6

Even if your camera is not in PictBridge mode, or does not support PictBridge, you can connect your camera as a normal storage device. This enables you to print photos from your camera.

Follow these steps in Printing data directly

from the USB flash memory drive on page 43.

(If you would like to print photos in PictBridge mode, see Setting your digital camera on page 38.)

Note

The name of the storage mode and operation differs among digital cameras. Please refer to the documentation supplied with your camera for detailed information, such as how to switch from PictBridge mode to mass storage mode.

The following DPOF settings are available.

 1 in 1 printing  Copies

Understanding the error messages 6

Once you are familiar with the types of errors that can occur while you are using the USB direct interface, you can easily identify and troubleshoot any problems.

 Out of Memory

This message will appear if you are working with files that are too large for the machine's memory.

 Unusable Device

This message will appear if you connect an incompatible or broken device to the USB direct interface. To clear the error, unplug the device from the USB direct interface.

(For more detailed solutions, see Error and maintenance messages on page 79.)

Printing photos from a digital camera

Printing data from a USB flash

With the direct print feature, you do not need a computer to print data. You can print by just plugging your USB flash memory drive into the machine’s USB direct interface.

Note

Some USB flash memory drives may not work with the machine.

memory drive

Supported file formats 7

Direct print supports the following file formats:

 PDF version 1.6  JPEG  Exif + JPEG  PRN (created by DCP-9045CDN driver)  TIFF (scanned by all MFC or DCP Brother

models)

 PostScript

DCP-9045CDN BRScript3 printer driver)

The data including JBIG2 image file, JPEG2000 image file and layered files are not supported.

3 ™ (created by the

Creating a PRN or

PostScript

3 ™ file for

direct printing 7

Note

The screens in this section may vary depending on your application and operating system.

a From the menu bar of an application,

click File, then Print.

b Choose Brother DCP-9045CDN

Printer (1) and check the Print to file box (2). Click Print.

c Choose the folder you want to save the

file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example:

C:\Temp\FileName.prn

If you have a USB flash memory drive connected to your computer, you can save the file directly to the USB flash memory drive.

Printing data from a USB flash memory drive

Printing data directly from the USB flash memory drive

a Connect your USB flash memory drive

to the USB direct interface (1) on the front of the machine.

b When the machine has recognised the

USB flash memory drive, the Direct LED turns blue. Press the Direct key.

Direct Print a1.FILE0_1.PDF

2.FILE0_2.PDF

b3.FILE0_3.PDF Select ab or OK

c Press a or b to choose the folder name

or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print. Press OK.

Note

• If you want to print an index of the files, choose Index Print, and then press OK. Press Mono Start or Colour Start to print the data.

• File names containing more than 8 characters will appear on the LCD as the first 6 characters of the file name followed by a tilde mark (~) and a number. For example, “HOLIDAY2007.JPG” would appear as “HOLIDA~1.JPG”.

• Only the following characters can be displayed on the LCD : A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @ { } ~ ! # ( ) & _ ^

d Do one of the following:

 Press a or b to choose a setting you

need to change and press OK, and

then press a or b to choose an option for the setting and press OK.

 If you do not need to change the

current default setting, go to e.

Note

• You can choose the following settings:

• Paper Size

• Orientation

• Multiple Page

• Duplex

• Media Type

• Collate

• Tray Use

• Print Quality

• PDF Option

• Depending on the file type, some of these settings may not appear.

e Press Mono Start or Colour Start if

you have finished.

f Press the numeric keys key to enter the

number of copies you want. Press OK.

Direct Print

FILE0_1.PDF

No. of Copies:

Press Start

g Press Mono Start or Colour Start to

print the data.

h Press Stop/Exit.

Chapter 7

CAUTION

To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface.

DO NOT remove the USB flash memory drive from the USB direct interface until the machine has finished printing.

Note

• If you want to change the paper tray to feed paper from, press Menu, 1, 6, 2 to change the paper tray setting.

• You can change the default settings for direct print by using the control panel when the machine is not in the direct print mode. Press Menu, 4 to enter the

USB Direct I/F menu. (See Menu table on page 147.)

Understanding the error messages 7

Once you are familiar with the types of errors that can occur while you print data from the USB flash memory drive with direct print, you can easily identify and troubleshoot any problems.

 Out of Memory

This message will appear if you are working with files that are too large for the machine's memory.

 Unusable Device

This message will appear if you connect an incompatible or broken device to the USB direct interface. To clear the error, unplug the device from the USB direct interface.

(See Error and maintenance messages on page 79 for the detailed solution.)

Section IV

Software IV

Software and network features 46

Software and network features 8

The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.

You can find information on these features:

 Printing  Scanning

 ControlCenter3 (for Windows

 ControlCenter2 (for Macintosh®)  Network Printing  Network Scanning

)

Note

See Accessing the User’s Guides on page 2.

How to read HTML User’s Guides

This is a quick reference for using the HTML User’s Guides.

For Windows

Note

If you have not installed the software, see

Viewing documentation (Windows

on page 3.

a From the Start menu, point to Brother,

DCP-9045CDN from the programs group, then click User’s Guides in HTML format.

)

Click on the manual you want (

USER’S GUIDE

NETWORK USER’S GUIDE

) from the top menu.

c Click the heading you would like to view

from the list at the left of the window.

For Macintosh

a Make sure your Macintosh

on. Insert the Brother CD-ROM into your

CD-ROM drive.

b Double-click the Documentation icon. c Double-click your language folder, and

then double-click the top page file.

d Click on the manual you want

(SOFTWARE USER’S GUIDE, NETWORK USER’S GUIDE or USER’S GUIDE) in the top menu, and then click

the heading you would like to read from the list at the left of the window.

SOFTWARE

is turned

Section V

Appendixes V

Safety and legal 48 Options 57 Troubleshooting and routine maintenance 62 Menu and features 147 Specifications 160 Glossary 170

Safety and legal A

Choosing a location A

Place your machine on a flat, stable surface that is free of vibration. Put the machine near a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation).

 Make sure cables leading to the machine DO NOT constitute a trip hazard.  Avoid placing your machine on the carpet.  DO NOT place the machine near heaters, air conditioners, water, chemicals or refrigerators.  DO NOT expose the machine to direct sunlight, excessive heat, moisture or dust.  DO NOT connect your machine to electrical sockets controlled by wall switches or automatic

timers, or to the same circuit as large appliances that might disrupt the power supply.

Safety and legal

Important information A

Safety precautions A

Please read these instructions before attempting any maintenance, and keep them for later reference.

 DO NOT use this product near water, or in a damp environment.  Avoid using this product during an electrical storm. There may be a remote risk of electric

shock from lightning.

 We DO NOT advise using an extension lead.  If any cables become damaged, disconnect your machine, and contact your Brother dealer.  DO NOT place any objects on the machine, or obstruct the air vents.  This product should be connected to an adjacent grounded AC power source within the range

indicated on the rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.

WARNING

Before cleaning the inside of the machine, unplug the power cord from the electrical socket.

DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.

Always make sure the plug is fully inserted.

After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.

The fuser unit is marked with a caution label. DO NOT remove or damage the label.

To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration.

Safety and legal

To prevent injuries, DO NOT put your fingers in the area shown in the illustration.

DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.

If moving your machine, use the handholds provided. First making sure to disconnect any cables. To prevent injuries when moving or lifting this machine, make sure to use at least two people.

DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 95 for how to clean the machine.

IEC60825-1+A2:2001 Specification A

This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required.

This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.

Laser Diode A

Wave length: 780 - 800 nm Output: 30 mW max. Laser Class: Class 3B

WARNING

Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

Disconnect device A

This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off the power completely.

Wiring information (U.K. only) A

If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse.

Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call a qualified electrician.

Warning - This printer must be earthed.

The wires in the mains lead are coloured in line with the following code:

 Green and Yellow: Earth  Blue: Neutral  Brown: Live

Safety and legal

LAN connection A

CAUTION

DO NOT connect this product to a LAN connection that is subject to over-voltages.

Radio interference A

This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use the following interface cables.

A USB cable which must not exceed 2.0 metres in length.

EU Directive 2002/96/EC and EN50419 A

This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment, you must dispose of it separately at an appropriate collection point, and not place it in the normal domestic unsorted waste stream. This will benefit the environment for all. (European Union only)

EU Directive 2006/66/EC - Removing or Replacing the Battery A

This product incorporates a battery that is designed to last for the lifetime of the product. It is not to be replaced by the user. It should be removed as part of the machine recycling process at the end of life and appropriate precautions taken by the recycler.

Important safety instructions A

1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use

liquid or aerosol cleaners. Use a damp cloth for cleaning.

5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing

serious damage to the product.

6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure

reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless adequate ventilation is provided.

7 This product should be connected to an AC power source within the range indicated on the

rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.

8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded

power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded plug.

9 Use only the power cord supplied with this machine. 10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people

can walk on the cord.

11 DO NOT place anything in front of the machine that will block printed pages. 12 Wait until pages have exited the machine before picking them up. 13 Unplug this product from the power socket and refer all servicing to Brother Authorised Service

Personnel under the following conditions:

 When the power cord is damaged or frayed.  If liquid has been spilled into the product.  If the product has been exposed to rain or water.  If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

 If the product has been dropped or the casing has been damaged.  If the product exhibits a distinct change in performance, indicating a need for service.

14 To protect your product against power surges, we recommend the use of a power protection

device (Surge Protector).

Safety and legal

15 To reduce the risk of fire, electric shock and injury to people, note the following:

 DO NOT use this product near appliances that use water, a swimming pool or in a wet

basement.

 DO NOT use the machine during an electrical storm (there is the remote possibility of an

electrical shock).

Legal limitations for copying A

It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.

The following are examples of documents which should not be copied:

 Money  Bonds or other certificates of indebtedness  Certificates of Deposit  Armed Forces Service or Draft papers  Passports  Postage Stamps (cancelled or uncancelled)  Immigration Papers  Welfare documents  Cheques or Drafts drawn by Governmental Agencies  Identification Documents, badges or insignias  Licences and Certificates of Title to motor vehicles

Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use. Works of art should be considered the equivalent of copyrighted works.

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in

the U.S. and other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United

States and/or other countries. Macintosh and TrueType are registered trademarks of Apple Inc. PostScript is a registered trademark and PostScript 3 is a trademark of Adobe systems

Incorporated. Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of

Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Presto! PageManager is a registered trademark of NewSoft Technology Corporation. PictBridge is a trademark. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun

Microsystems, Inc. in the United States and other countries. Each company whose software title is mentioned in this manual has a Software License

Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s Guide, the Software User’s Guide, and the Network User’s Guide are registered trademarks of their respective companies.

Options B

Optional paper tray B

Order Number: LT-100CL An optional lower tray can be installed, and it

can hold up to 500 sheets of 20 lb (80 g/m paper.

When an optional tray is installed, the machine can hold up to 800 sheets of plain paper.

Installing the optional paper tray B

)

This machine is heavy. To prevent injuries use at least two people to lift the machine. Be careful not to pinch your fingers when you set the machine down.

WARNING

a Turn off the power switch. Unplug the

interface cable, and then the power cord from the AC electrical socket.

b Using two people, lift the machine

carefully and place it onto the optional lower tray unit, so that the alignment pins of the lower tray unit are inserted into the guide holes on the bottom of the machine as shown.

d Using the screwdriver (1), take out the

two screws as shown and save them (you will need them for step f), and then remove the paper tray front (2) from the standard paper tray.

e Follow the steps below to exchange the

paper tray front of the standard paper tray to the new one (1).

c Pull the standard paper tray completely

out of the machine and take the paper out of the paper tray.

1 Carefully lift up and hold the metal

plate inside the paper tray (2).

2 While the metal plate is raised, lift

the new paper tray front (1) to the front of the paper tray. Make sure that the blue paper indicator lever (3) passes through the hole (4).

3 Once the paper tray front is

correctly fitted, let go of the metal plate. The blue lever should sit underneath the metal plate.

Options

Front

f Fix the new paper tray front to the

standard paper tray by putting the two screws back in (taken out in d). Then put the paper back in the paper tray and put the paper tray firmly back into the machine.

h To set the paper size for the lower tray,

press Menu, 1, 2, 3. Press a or b to choose A4, Letter, Legal, Executive, A5, B5, B6 or Folio. Press OK, and then press Stop/Exit.

i For Windows

Go to Start > Control Panel > Printers and Faxes. Right-click on your printer icon and choose Properties. Choose

the Accessories tab and click Auto Detect. When the optional lower tray

and paper size have been detected click

Apply.

Note

The Auto Detect function is not available under the following machine conditions:

• The machine’s power switch is off.

users:

g Plug the machine’s power cord back into

the AC electrical socket first, and reconnect all cables. Turn on the machine’s power switch.

• The machine is in an error state.

• The machine is in a network shared environment.

• The cable is not connected to the machine correctly.

If this situation occurs, you can manually add the options you have installed. In Available Options select the option you have installed, click Add, and then click

Apply.

For Macintosh® users:

The printer driver is already configured for use with the lower paper tray. No additional steps are required.

Memory board B

Installing extra memory B

This machine has 128 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 640 MB by installing 144 pin small outline dual in-line memory modules (SO-DIMMs). When you add the optional memory, it increases the performance for both copy and print operations.

In general, the machine uses industry-standard SO-DIMM with the following specifications:

Type: 144 pin and 64 bit output CAS latency: 2 Clock frequency: 100 MHz or more Capacity: 64 MB, 128 MB, 256 MB or 512 MB Height: 31.75 mm Dram Type: SDRAM 2 Bank

For purchasing information and part numbers visit the Buffalo Technology website: http://www.buffalo-technology.com/

Note

• There might be some SO-DIMMs that will not work with the machine.

• For more information, call your Brother dealer.

a Turn off the machine’s power switch. b Disconnect the interface cable from the

machine, and then unplug the power cord from the electrical socket.

c Remove the DIMM covers (1 and 2).

d Unpack the DIMM and hold it by its

edges.

CAUTION

To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.

e Hold the DIMM by the edges and align

the notches in the DIMM with the protrusions in the slot. Insert the DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).

f Put the DIMM covers (2 and 1) back on.

g Plug the machine’s power cord back into

the electrical socket first, and then connect the interface cable.

h Turn on the machine’s power switch.

Options

Troubleshooting and routine

maintenance

Troubleshooting C

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com

Solutions to common problems C

If you think there is a problem, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.

Menu access difficulties

Difficulties Suggestions

Key Operations do not work. Check that the control panel is fitted correctly on the machine. Reinstall the control

panel.

Copy quality difficulties

Difficulties Suggestions

Vertical black lines appears in copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or one of the corona wires for printing is dirty. (See Cleaning the scanner on page 96 and Cleaning the corona wires on page 102.)

Troubleshooting and routine maintenance

Printing difficulties

Difficulties Suggestions

No printout.  Check that the machine is plugged in and the power switch is turned on.

 Check that the toner cartridges and drum unit are installed properly. (See

Replacing the drum unit on page 120.)

 Check the interface cable connection on both the machine and your computer.

(See the Quick Setup Guide.)

 Check that the correct printer driver has been installed and chosen.

 Check to see if the LCD is showing an error message. (See Error and

maintenance messages on page 79.)

 Check the machine is online:

)

XP and Windows Server® 2003)

2000)

The machine prints unexpectedly or it prints garbage.

The machine prints the first couple of pages correctly, then some pages have text missing.

The headers or footers appear when the document displays on the screen but they do not show up when it is printed.

The machine does not print on both sides of the paper even though the printer driver setting is Duplex.

The machine is not printing or has stopped printing and the machine’s Status LED turns yellow.

(For Windows Vista

Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click ‘Brother DCP-9045CDN Printer’. Make sure that ‘Use Printer Offline’ is unchecked.

(For Windows

Click the Start button and select Printers and Faxes. Right-click ‘Brother DCP-9045CDN Printer’. Make sure that ‘Use Printer Offline’ is unchecked.

(For Windows

Click the Start button and select Settings and then Printers. Right-click ‘Brother DCP-9045CDN Printer’. Make sure that ‘Use Printer Offline’ is unchecked.

 Pull out the paper tray and wait until the machine stops printing. Then turn off

the machine’s power switch and disconnect from the power for several minutes.

 Check the settings in your application to make sure it is set up to work with

your machine.

 Check the settings in your application to make sure that it is set up to work with

your machine.

 Your computer is not recognising the machine’s input buffer’s full signal. Make

sure that you connected the interface cable correctly. (See the Quick Setup Guide.)

There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.

Check the paper size setting in the printer driver. You need to select A4, Legal or Folio.

Press Job Cancel. As the machine cancels the job and clears it from the memory it may produce an incomplete printout.

Scanning difficulties

Difficulties Suggestions

TWAIN errors appear while scanning.

Network scanning does not work. See Network difficulties on page 65.

Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort TWAIN driver.

™ 11SE, click File, Scan or Get Photo and choose the Brother

Software difficulties

Difficulties Suggestions

Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-R OM. This program will repair

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.

The machine does not print from Adobe Illustrator.

Check that the paper size setting in the application and in the printer driver are the same.

Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)

Paper handling difficulties

Difficulties Suggestions

The machine does not load paper.

The LCD shows No Paper or a Paper Jam message.

The machine does not feed paper from the MP tray.

How do I print on envelopes? You can load envelopes from the MP tray. Your application must be set up to print

Which paper can I use? You can use plain paper, recycled paper, envelopes and labels that are made for

There is a paper jam. (See Paper jams on page 85.)

 If there is no paper, load a new stack of paper into the paper tray.

 If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

 Reduce the amount of paper in the paper tray, and then try again.

 Check that the MP tray mode is not chosen in the printer driver.

 If the LCD shows Paper Jam message and you still have a problem, see Paper

jams on page 85.

 Fan the paper well and put it back in the tray firmly.

 Make sure that MP tray mode is chosen in the printer driver.

the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)

laser machines. (For details, see Acceptable paper and other media on page 10.)

Print quality difficulties

Difficulties Suggestions

Printed pages are curled.  Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the paper tray.

 Make sure that you choose the Paper Type that suits the media type you are

using. (See Acceptable paper and other media on page 10.)

Troubleshooting and routine maintenance

Print quality difficulties (continued)

Difficulties Suggestions

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)

Printouts are too light.  If this problem occurs when making copies, turn Toner Save mode to off in the

machine menu settings. (See Toner save on page 22.)

 Set Toner Save mode to off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User’s Guide on the CD-ROM.)

Network difficulties

Difficulties Suggestions

Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode. Print

the Network Configuration list to see your current Network settings. (See User Settings List on page 23.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the upper LED of the back panel of the machine will be green.

Network difficulties (continued)

Difficulties Suggestions

The network scanning feature does not work.

The network printing feature does not work.

(For Windows necessary network connection. Follow the instructions below to configure your firewall. If you are using personal firewall software, see the User’s Guide for your software or contact the software manufacturer.

For Windows

a Click the Start button, Control Panel, Network and Internet Connections,

and then Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.

b Click the Advanced tab and Settings... button of the Network Connection

Settings.

c Click the Add button. d To add port 54925, for network scanning, enter the information below:

1. In Description of service: Enter any description, for example “Brother Scanner”.

2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “54925

4. In Internal Port number for this service: Enter “54925

5. Make sure UDP is selected.

6. Click OK.

only) The firewall setting on your PC may be rejecting the

XP SP2 users:

”.

e If you still have trouble with your network connection, click the Add button. f To add port 137 for both network scanning and network printing, enter the

information below:

1. In Description of service: Enter any description, for example “Brother network scanning”

2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.

3. In External Port number for this service: Enter “137

4. In Internal Port number for this service: Enter “137

5. Make sure UDP is selected.

6. Click OK.

”.

g Make sure if the new setting is added and is checked, and then click OK.

Network difficulties (continued)

Difficulties Suggestions

The network scanning feature does not work.

The network printing feature does not work.

(continued)

For Windows Vista

a Click the Start button, Control Panel, Network and Internet, Windows

Firewall and click Change settings.

b When the User Account Control screen appears, do the following.

 Users who have administrator rights: Click Continue.

 For users who do not have administrator rights: Enter the administrator

c Make sure that Windows Firewall on the General tab is set to On. d Click the Exceptions tab. e Click the Add port... button. f To add port 54925 for network scanning, enter the information below:

1. In Name: Enter any description, for example “Brother Scanner”.

2. In Port number: Enter “54925

3. Make sure UDP is selected. Then click OK.

Troubleshooting and routine maintenance

users:

password and click OK.

”.

g Make sure that the new setting is added and is checked, and then click

Apply.

h If you still have trouble with your network connection such as network

scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply.

Your computer cannot find your machine.

For Windows

necessary network connection. For details, see the instruction above.

For Macintosh

located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model pop-up menu of ControlCenter2.

Other

Difficulties Suggestions

The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms.

Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

users: The firewall setting on your PC may be rejecting the

users: Re-select your machine in the DeviceSelector application

Improving the print quality C

If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.

Note

You can resolve a print quality problem by replacing a toner cartridge with a new one when the LCD shows the Toner Life End message.

Examples of poor print quality

White lines or bands or ribbing across the page

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Colours are light or unclear on the whole page.

Recommendation

 Make sure that the machine is on a solid level surface.  Make sure that the toner cartridges are installed properly. (See

Replacing a toner cartridge on page 115.)

 Shake the toner cartridges gently.

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 120.)

 Make sure that you use paper that meets our specifications. A rough

surfaced paper or thick print media can cause the problem. (See Acceptable paper and other media on page 10.)

 Clean the laser scanner windows with a soft cloth. (See Cleaning the

laser scanner windows on page 97.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 Make sure that the recommended paper was used.

 Change the paper to freshly unpacked paper.

 Make sure that the front cover is closed properly.  Shake the toner cartridges gently.

 Clean the laser scanner windows with a soft cloth. (See Cleaning the

laser scanner windows on page 97.)

 Turn off Toner Save. (See Toner save on page 22.)

White streaks or bands down the page

 Shake the toner cartridges gently.  Clean the laser scanner windows with a soft cloth. (See Cleaning the

laser scanner windows on page 97.)

Troubleshooting and routine maintenance

Examples of poor print quality

Coloured streaks or bands down the page

Coloured lines across the page

White spots or hollow print

Completely blank or some colours are missing.

Recommendation

 One of the toner cartridges may be damaged. Replace the toner

cartridge that matches the colour of the streak or band. (See Replacing a toner cartridge on page 115.)

 Clean all four corona wires (one for each colour) of the drum unit by

sliding the green tab. (See Cleaning the corona wires on page 102.)

 Make sure each corona wire’s green tab is at the home position (b).

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 The fuser unit may have a smudge mark. Call your Brother dealer.

 One of the toner cartridges may be damaged. Replace the toner

cartridge that matches the colour of the line. (See Replacing a toner cartridge on page 115.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 Clean all four corona wires (one for each colour) of the drum unit by

sliding the green tab. (See Cleaning the corona wires on page 102.)

 Clean the laser scanner windows with a soft cloth. (See Cleaning the

laser scanner windows on page 97.)

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

 Make sure that the recommended paper was used.

 Choose Thick paper mode in the printer driver or in the machine

Paper Type menu setting, or use thinner paper than you are currently using. (See Paper type on page 20 and Basic tab in the Software User’s Guide on the CD-ROM.)

 Change the paper to fresh, unopened paper.

 Check the machine

’s environment. Conditions such as high humidity

can cause hollow print. (See Choosing a location on page 48.)

 Clean all four corona wires (one for each colour) of the drum unit by

sliding the green tab. (See Cleaning the corona wires on page 102.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 120.)

 Clean the drum unit. (See Cleaning the drum unit on page 105.)  Make sure that the toner cartridges are installed properly. (See

Replacing a toner cartridge on page 115.)

 One of the toner cartridges may be damaged. Identify the missing

colour and put in a new toner cartridge for the colour with the white line. (See Replacing a toner cartridge on page 115.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

’s

Examples of poor print quality

Coloured spots at 75 mm

Toner scatter or toner stain

Grey or coloured background

Page skewed

z y x

tu s r

p o n

lm ijk h

f e d

a . 9

7 6 5

4 3

M L K

J I

E D C

M L K

J I

M L K

J I

M L K

J I

z y x

v u t

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Recommendation

 Dust, paper powder, glue, and so on may stick to the surface of the

photosensitive drum (OPC) and cause black or white spots to appear on printed documents.

 Make a few copies of a blank, white sheet of paper. (See Making

multiple copies on page 28.)

 If you still see the spots on printed documents after making multiple

copies, clean the drum unit. (See Cleaning the drum unit on page 105.)

 If the print quality still has not improved you need to install a new

drum. (See Replacing the drum unit on page 120.)

 Check the machine’s environment. Conditions such as high humidity

and high temperatures may cause this print quality problem. (See Choosing a location on page 48.)

 Make sure that you use paper that meets our specifications. Rough-

surfaced paper may cause the problem. (See Acceptable paper and other media on page 10.)

 Install a new toner cartridge for the colour causing the problem. (See

Replacing a toner cartridge on page 115.)

 Clean the corona wires and the drum unit for the colour causing the

problem. (See Cleaning the corona wires on page 102 and Cleaning the drum unit on page 105.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 120.)

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

 Check the machine

’s environment. Conditions such as high

temperatures and high humidity can increase the amount of background shading. (See Choosing a location on page 48.)

 Install a new toner cartridge for the colour causing the problem. (See

Replacing a toner cartridge on page 115.)

 Clean the corona wires of the drum unit for the colour causing the

problem. (See Cleaning the corona wires on page 102.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 120.)

 Make sure the paper or other print media is loaded properly in the

paper tray and that the guides are not too tight or too loose against the paper stack.

 Set the paper guides correctly.

 The paper tray may be too full.  Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

Troubleshooting and routine maintenance

Examples of poor print

Recommendation

quality

Ghost

 Make sure that you use paper that meets our specifications. Rough-

surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 10.)

 Make sure that you choose the proper media type in the printer driver

or in the machine

’s Paper Type menu setting. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

The colour of your printouts are not what you expected.

 Make sure that the toner cartridges are installed properly. (See

Replacing a toner cartridge on page 115.)

 Make sure that the toner cartridges are not empty. (See Toner life end

message on page 115.)

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 120.)

 Make sure that the belt unit is installed properly. (See Replacing the

belt unit on page 127.)

 Perform the calibration by using the control panel. Press Menu, 3, 6.

a Press OK to select Calibrate. b Press 1 to select Yes.

(For more information, see Software User’s Guide on the CD-ROM.)

 Adjust the colour by using the custom setting in the printer driver.

Colours the machine can print and colours you see on a monitor are different. The machine may not be able to reproduce the colours on your monitor.

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 Put in a new belt unit. (See Replacing the belt unit on page 127.)

All one colour  Clean the corona wires of the drum unit for the colour causing the

problem. (See Cleaning the corona wires on page 102.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 120.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

Uneven density appears periodically across the page

 Identify the colour that is uneven and put in a new toner cartridge for

that colour. (See Replacing a toner cartridge on page 115.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 Make sure that the fuser unit is installed properly.

Examples of poor print quality

Colour misregistration

Recommendation

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 120.)

 Make sure that the belt unit is installed properly. (See Replacing the

belt unit on page 127.)

 Make sure that the waste toner box is installed properly. (See

Replacing the waste toner box on page 132.)

 Perform the auto colour registration by using the control panel. Press

Menu, 3, 7, 1. Or

 Perform the manual colour registration by using the control panel.

a Print the correction chart by using the control panel. Press

Menu, 3, 8, 1.

b Enter the correction value on the chart. Press Menu, 3, 8, 2.

If the colour misregistration is not corrected after registering the colour manually, take all the toner cartridges out of the drum unit and turn the drum unit over, then make sure that four drum unit gears are in the home position. The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration.

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 Put in a new belt unit. (See Replacing the belt unit on page 127.)

 Put in a new waste toner box. (See Replacing the waste toner box

on page 132.)

 If solid areas of colour or images have cyan, magenta or yellow

fringes, you can use the auto-registration feature to correct the problem.

Troubleshooting and routine maintenance

Examples of poor print

Recommendation

quality

Missing image at edge  Make sure that the toner cartridges are installed properly. (See

Replacing a toner cartridge on page 115.)

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 120.)

 One of the toner cartridges may be damaged. Identify the missing

colour and put in a new toner cartridge for the colour with the white line. (See Replacing a toner cartridge on page 115.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

Missing image at thin line

 If you are using a Windows

printer driver, open Properties window,

and then click Printing Preferences. Choose the Advanced tab,

Device Options, Print Setting, and then check the Improve pattern printing or Improve Thin Line boxes.

Wrinkle

 Change to the recommended type of paper. (See Recommended

paper on page 10.)

 Check the paper type and quality. (See Acceptable paper and other

media on page 10.)

 Make sure that the back cover is closed properly.

 Make sure that paper is loaded properly.  Make sure that you choose the correct media type in the printer driver

or in the machine

’s Paper Type menu setting. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)

 Turn over the stack of paper in the tray or rotate the paper 180° in the

input tray.

 Make sure that the drum unit is installed properly. (See Replacing the

drum unit on page 120.)

 Make sure that the fuser unit is installed properly.  If the problem continues, call your Brother dealer.

Insufficient gloss  Change to the recommended type of paper. (See Recommended

paper on page 10.)

Examples of poor print quality

Offset image

Poor fixing

Poor fixing when printed on thick paper

Recommendation

 Check the machine’s environment. Conditions such as high

temperatures and humidity can cause this problem. (See Choosing a location on page 48.)

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

 Make sure that you choose the correct media type in the printer driver

or in the machine

’s Paper Type menu setting. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)

 Change to the recommended type of paper. (See Recommended

paper on page 10.)

 The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit on page 120.)

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

 Make sure that you choose the correct media type in the printer driver

or in the machine

’s Paper Type menu setting. (See Acceptable paper

and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)

 Make sure that the release lever of the fuser unit is in the closed

position.

 If the problem continues, call your Brother dealer.  Choose Thick paper mode in the printer driver or in the machine

Paper Type menu setting. (See Paper type on page 20 and Basic tab in the Software User’s Guide on the CD-ROM.)

 Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media on page 10.)

’s

Troubleshooting and routine maintenance

Examples of poor print quality

Curled or wave

Recommendation

 Make sure that you choose the correct media type in the printer driver

or in the machine

and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)

 Check the paper type and quality. High temperatures and high

humidity will cause paper to curl.

 If you do not use the machine often, the paper may have been in the

paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

 Follow these steps:

’s Paper Type menu setting. (See Acceptable paper

a Open the back cover. b Push the grey lever to the right as shown below.

c Close the back cover and resend the print job.

Note

When you have finished printing, open the back cover and reset the lever back to the original position.

Examples of poor print quality

Envelope creases

EFGHIJKLMN

ABCDEFG

Recommendation

a Open the back cover. b Pull down the two grey levers, one on the left-hand side and one on

the right-hand side to the envelope position, as shown in the illustration below.

c Close the back cover and re-send the print job.

Note

When you have finished printing, open the back cover and reset the two grey levers back to their original position.

Troubleshooting and routine maintenance

Examples of poor print quality

White lines or ribbing down the page on duplex print

Note

Position B is only for duplex printing with recycled paper when the temperature and humidity are low.

Recommendation

 Choose Thin Paper mode in the printer driver and re-send the print

job.

If the problem is not solved after printing a few pages, follow these steps:

a Open the back cover. b Pull down the two grey levers, one on the left-hand side and one

on the right-hand side, to position B as shown in the illustration below.

c Close the back cover. d Choose Plain Paper mode in the printer driver and re-send the

print job.

e If the problem is not solved after printing a few pages, choose

Thin Paper mode in the printer driver and re-send the print job.

Note

When you have finished printing, open the back cover and reset the two grey levers back to the original position.

 Use thicker paper than you are now using.

Examples of poor print quality

Toner scatter or toner stain on the edge of duplex pages

Recommendation

CAUTION

We recommend that you place the drum unit and toner cartridges on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner.

DO NOT touch the surface of the photosensitive drum.

Take all the toner cartridges out of the drum unit and turn the drum unit over. Wipe the toner on the edge of drum unit with a dry lint free soft cloth as shown in the illustration.

Troubleshooting and routine maintenance

Error and maintenance messages C

As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below.

Error Message Cause Action

Access Error The device is removed from the

USB direct interface while the data is processing.

Calibrate Calibration failed. Press Mono Start or Colour Start and try

Cartridge Error

Put the Black (K) Toner Cartridge

back in.

Change Parts

Belt Unit

Change Parts

Drum

Change Parts

Fuser Unit

Change Parts

Laser Unit

The toner cartridge colour with the problem is shown in the message.

The toner cartridge is not installed properly.

It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt

The drum unit is near the end of its life.

The drum unit counter was not reset when a new drum was installed.

It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser

It is time to replace the laser unit. Call your Brother dealer to purchase the laser

Press Stop/Exit. Reinsert the device and try to print with direct print or PictBridge.

again.

Do one of the following:

 Turn off the machine’s power switch. Wait

a few seconds, then turn it on again.

 Put in a new drum unit. (See Replacing the

drum unit on page 120.)

 Put in a new belt unit. (See Replacing the

belt unit on page 127.)

 Put in a new waste toner box. (See

Replacing the waste toner box on page 132.)

 If the problem continues, call your Brother

dealer.

Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again.

unit on page 127.)

Use the drum unit until you have a print quality problem; then replace the drum unit with a new one.

(See Replacing the drum unit on page 120.) Press Menu, 6, 6, and then a or b to choose

Drum. Press OK and press 1 to reset the drum unit counter.

unit.

Error Message Cause Action

Change Parts

PF kit MP

Change Parts

PF kit 1

Change Parts

PF kit 2

Change Parts

Waste Toner Box

Check Paper Size Reload correct paper.

Cooling Down Wait for a while

Cover is Open Close the Front Cover.

Cover is Open Close the Back Cover.

Document Jam The document was not inserted

Drum Error The corona wires on the drum

EL Error The machine has a mechanical

Fuser Error The temperature of fuser unit

It is time to replace the paper feeding kit for the MP tray.

It is time to replace the paper feeding kit for Tray 1.

It is time to replace the paper feeding kit for Tray 2.

The waste toner box is almost full. Be ready to replace the waste toner box. (See

The paper in the tray is not the correct size.

The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows

Cooling Down, and Wait for a while.

The front cover is not closed completely.

The back cover is not closed completely.

or fed properly, or the document scanned from the ADF was too long.

unit need to be cleaned.

problem.

does not rise at a specified temperature within specified time.

The fuser unit is too hot.

Call your Brother dealer to purchase the PF Kit MP.

Call your Brother dealer Service to purchase the PF Kit 1.

Call your Brother dealer Service to purchase the PF Kit 2.

Replacing the waste toner box on page 132.)

Load the correct size of paper in the tray and set the “Paper Size” (Menu, 1,2) and “Tray Use”(Menu, 1,6). (See Paper size on page 20,Tray use in copy mode on page 21,Tray use in print mode on page 21.)

Make sure that you can hear the fan in the machine spinning and that the exhaust outlet isn't blocked.

If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.

If the fan is not spinning follow the suggestions below.

Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try it again.

Close the front cover of the machine.

Close the back cover of the machine.

See Document jams on page 84 or Using the ADF (automatic document feeder) on page 18.

Clean the four corona wires on the drum unit. (See Cleaning the corona wires on page 102.)

Open the front cover and close it again.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

Troubleshooting and routine maintenance

Error Message Cause Action

Init Unable XX The machine has a mechanical

problem.

Jam Duplex The paper is jammed in the

duplex unit.

Jam Rear The paper is jammed in the back

of the machine.

Jam Inside The paper is jammed inside the

machine.

JamMPTray The paper is jammed in the MP

tray of the machine.

JamTray1

JamTray2 Low Temperature The temperature of the machine

No Belt Unit The belt unit is not installed. Install the belt unit. (See Replacing the belt

No Drum Unit The drum unit is not installed. Install the drum unit. (See Replacing the drum

No Paper The machine is out of paper or

No Tray The paper tray is not completely

No Waste Toner The waste toner box is not

Out of Memory The machine’s memory is full. Copy operation in progress

The paper is jammed in the paper tray of the machine.

is too cold.

paper is not properly loaded in the paper tray.

closed.

installed.

Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again.

(See Paper jams on page 85.)

Increase room temperature to allow the machine to operate.

unit on page 127.)

unit on page 120.)

Do one of the following:

 Refill the paper in the paper tray or MP

tray.

 Remove the paper and load it again.

Close the paper tray properly.

Install the waste toner box. (See Replacing the waste toner box on page 132.)

Do one of the following:

 Press Mono Start or Colour Start to copy

the scanned pages.

 Press Stop/Exit and wait until the other

operations in progress finish, and then try again.

Print operation in process

 Reduce print resolution. (See Advanced

tab in the Software User’s Guide on the CD-ROM.)

 Clear the data from the memory by

pressing Job Cancel.

Error Message Cause Action

Print Unable XX The machine has a mechanical

problem.

Protected Device The protect switch of the USB

flash memory drive is on.

Registration Registration failed. Press Mono Start or Colour Start and try it

Rename the File There is already a file on the USB

flash memory drive with the same name as the file you are trying to save.

Scan Unable XX The machine has a mechanical

problem.

Document is too long for duplex scanning.

Scanner Locked The scanner lock is locked. Open the document cover, and then release

Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again.

Turn off the protect switch of the USB flash memory drive.

again. Do one of the following:

 Try Manual Registration, Menu, 3, 8. (See

Manual Registration in the Software User’s Guide on the CD-ROM.)

 Put in a new belt unit. (See Replacing the

belt unit on page 127.)

 Put in a new drum unit. (See Replacing the

drum unit on page 120.)

 Replace the empty toner cartridge with a

new one.

(See Replacing a toner cartridge on page 115.)

 Turn off the machine’s power switch.

Wait a few seconds, then turn it on again.

 If the problem continues, call your Brother

dealler.

Change the file name of the file on the USB flash memory drive or the file you are trying to save.

Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes before you try it again.

Press Stop/Exit. Use a suitable size of paper for duplex scanning. (See Scan on page 164.)

the scanner lock lever.

Press Stop/Exit.

Troubleshooting and routine maintenance

Error Message Cause Action

Toner Life End

Replace Black(K)

Toner Cartridge.

The toner cartridge colour which is used up is shown in the message.

The drum unit and toner cartridges assembly is not installed properly, or one or more

of the toner cartridges are used up and printing is not possible.

Do one of the following:

 Re-install the toner cartridges and drum

unit assembly.

 Replace the empty toner cartridge with a

new one. (See Replacing a toner cartridge on page 115.)

 If one of the colour toner cartridges is

empty, choose Mono in the printer driver to be able to continue printing in monochrome.

Toner Low

Prepare New Black(K)

Toner Cartridge.

The toner cartridge colour which is near the end of life is shown in the message.

If the LCD shows Toner Low, you can still print; however, the machine is telling you that the

toner cartridge is near the end of its life and the toner will soon run out.

Too Many Files There are too many files stored

on the USB flash memory drive

Unusable Device An incompatible or broken device

has been connected to the USB direct interface.

Order a new toner cartridge now for the toner cartridge colour that is low.

Reduce the number of files stored on the USB flash memory drive.

Remove the USB flash memory drive from the USB direct interface. Turn off the machine’s power switch, wait a few seconds and turn it on again.

Waste Toner Full It is time to replace the waste

toner box.

Wrong Paper Size The paper in the tray is not the

Replace the waste toner box. (See Replacing the waste toner box on page 132.)

Load the correct size of paper in the tray.

correct size or the tray is empty.

Document jams C

If the document is jammed, follow the steps below.

Document is jammed under the document cover C

a Take out any paper from the ADF that is

not jammed.

Document is jammed in the top of the ADF unit C

The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam.

a Take out any paper from the ADF that is

not jammed.

b Open the ADF cover. c Pull the jammed document out to the

left.

d Close the ADF cover. e Press Stop/Exit.

b Lift the document cover. c Pull the jammed document out to the

right.

d Close the document cover. e Press Stop/Exit.

Document is jammed at the output tray C

a Take out any paper from the ADF that is

not jammed.

b Pull the jammed document out to the

right.

c Press Stop/Exit.

Troubleshooting and routine maintenance

Document is jammed in the duplex slot

a Take out any paper from the ADF that is

not jammed.

Pull the jammed document out to the right.

c Press Stop/Exit.

Paper jams C

To clear paper jams, please follow the steps in this section.

HOT SURFACE

Paper is jammed in the MP tray C

If the LCD shows Jam MP Tray, follow these steps:

Jam MP Tray

a Remove the paper from the MP tray. b Remove any jammed paper from in and

around the MP tray.

c Close the MP tray. Then, open the front

cover and close it to reset the machine. Open the MP tray again.

Note

The LCD names for the paper trays are as follows:

• Standard paper tray: Tray 1

• Optional lower tray: Tray 2

• Multi-purpose tray: MP Tray

d Fan the paper stack, and then put it back

in the MP tray.

e When loading paper in the MP tray,

make sure that the paper stays under the maximum paper height guides on both sides of the tray.

For Jam Tray 2:

Paper is jammed in Paper Tray 1 or Tray 2

If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:

Jam Tray 1

Jam Tray 2

a Pull the paper tray completely out of the

machine.

For Jam Tray 1:

b Use both hands to slowly pull out the

jammed paper.

c Make sure the paper is below the

maximum paper mark. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

d Put the paper tray firmly back in the

machine.

Troubleshooting and routine maintenance

Paper is jammed inside the machine C

If the LCD shows Jam Inside, follow these steps:

Jam Inside

a Pull the paper tray completely out of the

machine.

c Press the front cover release button and

then open the front cover.

b Use both hands to slowly pull out the

jammed paper.

d Hold the green handle of the drum unit.

Lift the drum unit up and then pull it out until it stops.

e Release the grey lock lever (1) that is on

the left side of the machine. Lift the front of the drum unit up and pull the drum unit completely out of the machine using the green handles on the drum unit.

Troubleshooting and routine maintenance

CAUTION

Make sure that you use the drum unit handles when carrying it. DO NOT hold the sides of the drum unit.

We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

f The jammed paper may be pulled out

with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.

g Put the drum unit back in the machine as

follows.

1 Make sure that the grey lock

lever (1) is in the up position and put the drum unit in the machine. Push down the grey lock lever (1).

Note

When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine.

Troubleshooting and routine maintenance

2 Push the drum unit in until it stops.

Paper is jammed at the back of the machine C

If the LCD shows Jam Rear, follow these steps:

Jam Rear

a Press the cover release lever to open

the front cover.

h Close the front cover of the machine.

i Put the paper tray firmly back in the

machine.

b Hold the green handle of the drum unit.

Lift the drum unit up and then pull it out until it stops.

d Pull down the two green levers, one on

the left-hand-side and one on the righthand-side, as shown in the illustration below, and then fold down the fuser cover (1).

c Open the back cover.

HOT SURFACE

Brother DCP-9045CDN User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Approval Information and Compilation and Publication Notice

Compilation and Publication Notice

EC Declaration of Conformity

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Viewing documentation 1

Viewing documentation (Windows®) 1

How to find scanning instructions 1

Software User's Guide: 1

ScanSoft ™ PaperPort ™ 11SE with OCR How-to-Guides:

Viewing documentation (Macintosh®) 1

How to find scanning instructions 1

Software User's Guide: 1

Presto!® PageManager® User's Guide:1

Control panel overview 1

Status LED indications 1

Loading paper and documents 2

Acceptable paper and other media

Recommended paper 2

Type and size of paper 2

Standard paper tray 2

Multi-purpose tray (MP tray) 2

Optional lower tray (LT-100CL) 2

The names for the paper trays in the printer driver and this Guide are as follows: 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2

Envelopes 2

Types of envelopes to avoid 2

Labels 2

Types of labels to avoid 2

Unprintable area 2

Unprintable area for copies 2

Unprintable area when printing from a computer 2

Loading paper and envelopes 2

Loading documents 2

Using the ADF (automatic document feeder) 2

Using the scanner glass 2

General setup 3

Paper settings 3

Paper type 3

Paper size 3

Tray use in copy mode 3

Tray use in print mode 3

Volume settings 3

Beeper volume 3

Ecology features 3

Toner save 3

Sleep time 3

LCD contrast 3

User Settings List 3

Turning off the scanner lamp 3

Security features 4

Security 4

Secure Function Lock 4

Setting the password for the administrator 4

Setting up the Public user 4

Setting up restricted users 4

Turning Secure Function Lock on/off 4

Turning Secure Function Lock on 4

Turning Secure Function Lock off 4

Switching Users 4

Making copies 5

How to copy 5

LCD display for Copy mode 5

Making multiple copies 5

Stop copying 5

Making a single copy 5

Copy options (temporary settings) 5

Changing copy quality 5

Enlarging or reducing the image copied 5

Making N in 1 copies (page layout) 5

Important 5