Brother DCP9045CDN User Manual

USER’S GUIDE
DCP-9045CDN
If you need to call Customer Service
Please complete the following information for future reference:
Model Number: DCP-9045CDN
Serial Number:
Date of Purchase:
Place of Purchase:
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is online at http://www.brother.com/registration
© 2007 Brother Industries, Ltd.

Brother numbers

IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at.
http://www.brother.com/registration

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com
Note
You can check here for Brother driver updates. To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows
®
only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
i
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
ii

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER
http://www.brother.ca
Description Item
Toner Cartridge Standard Black: TN-110BK (Prints approx. 2,500 pages)
Cyan: TN-110C (Prints approx. 1,500 pages) Magenta: TN-110M (Prints approx. 1,500 pages) Yellow: TN-110Y (Prints approx. 1,500 pages)
Toner Cartridge High Yield Black: TN-115BK (Prints approx. 5,000 pages)
Cyan: TN-115C (Prints approx. 4,000 pages) Magenta: TN-115M (Prints approx. 4,000 pages)
Yellow: TN-115Y (Prints approx. 4,000 pages) Drum Unit DR-110CL Belt Unit BU-100CL Waste Toner Box WT-100CL Paper Tray #2 (Option) LT-100CL User’s Guide LP7075001 Quick Setup Guide LP7159001
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iv
Brother® Color Laser One-Year On-Site Limited Warranty
(USA only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
If you purchased a product from someone
other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to Toner Cartridges, Drum Unit, Belt Unit, and Waste Toner Box.
Except as otherwise provided herein,
Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.
This warranty applies only to products
purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original
purchase date.
Accompanying Consumable and
Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including but not limited to damage resulting from
use of non Brother Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser Units.
This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to our Customer Service Hotline at 1-877-BROTHER (1-877-276-8437) or to a Brother Authorized Service Center
within the applicable warranty period
Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877­BROTHER (1-877-276-8437) or visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be required to provide information pertaining to the defect or malfunction of this Product.
®
-brand parts and
.
v
Brother® Color Laser One-Year On-Site Limited Warranty
(USA only)
What Brother will do:
If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother or an Authorized Service Center will provide “On-site Warranty Service” during “Normal Working Hours” and will repair the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. “On-site Warranty Service” shall consist of the remedial service, as necessitated by normal usage, to restore this product to good operating condition at your location and does not guarantee uninterrupted operation of this Product. “Normal Working Hours” shall mean 9:00am to 5:00pm (local time), Monday through Friday, excluding legal and local holidays observed by Brother or the Authorized Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty, you will be charged for any service and/or replacement parts/products at Brother’s or the Authorized Service Center’s then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What you must provide:
Reasonable cooperation with the Brother Representative in troubleshooting as they diagnose the problem, provide access to this Product at reasonable times and provide adequate working space including heat, light, ventilation, electric current and outlets for the use of the Brother representative.
if you first reported the problem
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may vary from state to state.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
© 2007 Brother International Corporation
vi
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® /
FAX ON-SITE WARRANTY
(Canada only)
For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include cleaning, consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation or any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country. The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the laser printer/MFC/Fax in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. The Laser Printer/MFC/Fax machine will be serviced on-site. Canadian Proof of Purchase in the form of a Sales Receipt must be provided if requested by the service personnel. In the event that geographical location does not permit us to provide on-site service to you, Brother reserves the right to exchange your machine with an equivalent or better one through a courier service.
When shipping or transporting your Laser Printer/MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures. Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser Printer/MFC/Fax machine and will void the Warranty.
Improper packaging may cause severe damage to the machine during shipping and will void the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the Laser Printer/MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this Laser Printer/MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-Brother. Internet support: support@brother.ca or browse Brother’s Web Site www.brother.ca.
vii

Table of Contents

Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the User’s Guides.................................................................................2
Viewing documentation ...................................................................................3
Accessing Brother support (for Windows
Control panel overview ..........................................................................................6
Status LED indications...........................................................................................8
2 Loading paper and documents 10
Acceptable paper and other media......................................................................10
Recommended paper ....................................................................................10
Type and size of paper ..................................................................................10
Handling and using special paper .................................................................12
Unprintable area ..................................................................................................15
Unprintable area for copies ...........................................................................15
Unprintable area when printing from a computer ..........................................16
Loading paper and envelopes .............................................................................16
Loading documents .............................................................................................19
Using the ADF (automatic document feeder) ................................................19
Using the scanner glass ................................................................................20
®
) ...........................................................5
3 General setup 21
Paper settings......................................................................................................21
Paper type .....................................................................................................21
Paper size......................................................................................................21
Tray use in copy mode ..................................................................................22
Tray use in print mode...................................................................................22
Volume settings ...................................................................................................23
Beeper volume ..............................................................................................23
Automatic daylight savings time ..........................................................................23
Ecology features..................................................................................................23
Toner save.....................................................................................................23
Sleep time......................................................................................................24
Turning off the scanner lamp.........................................................................24
LCD contrast........................................................................................................24
User Settings List.................................................................................................24
4 Security features 25
Security................................................................................................................25
Secure Function Lock....................................................................................25
viii
Section II Copy
5 Making copies 30
How to copy.........................................................................................................30
LCD display for Copy mode...........................................................................30
Making a single copy.....................................................................................30
Making multiple copies ..................................................................................30
Stop copying..................................................................................................30
Copy options (temporary settings).......................................................................31
Improving copy quality...................................................................................31
Enlarging or reducing the image copied ........................................................32
Making N in 1 copies (page layout) ...............................................................33
Duplex (2-sided) copying...............................................................................34
Sorting copies using the ADF........................................................................36
Adjusting brightness, contrast and color........................................................36
Tray selection ................................................................................................38
Out of memory message .....................................................................................38
Section III Walk-up printing
6 Printing photos from a digital camera 40
Before using PictBridge.......................................................................................40
PictBridge requirements................................................................................40
Using PictBridge ..................................................................................................40
Setting your digital camera............................................................................40
Printing images ....................................................................................................41
DPOF printing................................................................................................42
Connecting a camera as a storage device ..........................................................42
Understanding the error messages .....................................................................43
7 Printing data from a USB flash memory drive 44
Supported file formats..........................................................................................44
Creating a PRN or PostScript
Printing data directly from the USB flash memory drive ......................................45
Understanding the error messages .....................................................................46
®
3™ file for direct printing....................................44
Section IV Software
8 Software and network features 48
How to read HTML User’s Guide.........................................................................48
For Windows
For Macintosh
®
...............................................................................................48
®
..............................................................................................48
ix
Section V Appendixes
A Safety and legal 50
Choosing a location .............................................................................................50
To use the machine safely...................................................................................51
Important information...........................................................................................54
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) .................................................................................................54
Industry Canada Compliance Statement (Canada only) ..............................55
Disconnect device .........................................................................................55
LAN connection ............................................................................................55
International E
Laser safety...................................................................................................55
FDA regulations.............................................................................................56
Important safety instructions..........................................................................56
Legal limitations for copying ................................................................................58
Trademarks..........................................................................................................59
NERGY STAR
BOption 60
Option..................................................................................................................60
Optional paper tray ..............................................................................................61
Installing the optional paper tray....................................................................61
Memory board......................................................................................................62
SO-DIMM types.............................................................................................62
Installing extra memory .................................................................................63
®
Compliance Statement.....................................55
C Troubleshooting and routine maintenance 64
Troubleshooting ...................................................................................................64
If you are having difficulty with your machine................................................64
Improving the print quality .............................................................................70
Error and maintenance messages.......................................................................81
Document jams..............................................................................................86
Paper jams ....................................................................................................87
Routine maintenance...........................................................................................98
Cleaning the outside of the machine .............................................................98
Cleaning the scanner.....................................................................................99
Cleaning the laser scanner windows ...........................................................100
Cleaning the corona wires...........................................................................104
Cleaning the drum unit ................................................................................108
Replacing the consumable items.......................................................................114
Replacing a toner cartridge .........................................................................117
Replacing the drum unit...............................................................................122
Replacing the belt unit.................................................................................128
Replacing the waste toner box ....................................................................133
Packing and shipping the machine ....................................................................139
Repacking the machine...............................................................................141
Machine information ..........................................................................................148
Checking the serial number.........................................................................148
Checking the page counters........................................................................148
Checking the remaining life of parts ............................................................148
x
D Menu and features 149
On-screen programming....................................................................................149
Menu table...................................................................................................149
Memory storage...........................................................................................149
Menu keys .........................................................................................................149
How to access the menu mode ...................................................................150
Menu table .........................................................................................................151
Entering text ......................................................................................................160
E Specifications 162
General..............................................................................................................162
Print media.........................................................................................................164
Copy ..................................................................................................................165
Scan ..................................................................................................................166
Print ...................................................................................................................167
Interfaces...........................................................................................................168
PictBridge ..........................................................................................................168
Direct print feature .............................................................................................168
Computer requirements.....................................................................................169
Consumable items.............................................................................................170
Ethernet wired network......................................................................................171
F Glossary 172
G Index 173
xi
xii
Section I
General I
General information 2 Loading paper and documents 10 General setup 21 Security features 25
1

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier New
Courier New font identifies the messages shown on the LCD of the machine.
Accessing the User’s
1
Guides
The advanced features of the Printer, Network and Scanner are explained in the Software and Network User’s Guides that you can find on the CD-ROM.
1
Warning icons tell you what to do to avoid the risk of injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Caution icons tell you about procedures you must follow to prevent damaging the machine.
Incorrect setup icons alert you to devices and operations that are not compatible with the machine.
Note icons give useful tips.
2
General information
Viewing documentation 1
Viewing documentation (Windows®) 1
To view the documentation, from the Start menu, point to Brother, DCP-9045CDN from the program group, and then click User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labeled Windows
®
into your CD-ROM drive.
b If the language selection screen
appears, click your language.
c If the model name screen appears, click
your model name. The CD-ROM main menu will appear.
e Click the documentation you want to
read:
HTML documents (3 manuals):
HTML User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide.
This format is recommended for viewing on your computer.
PDF documents (4 manuals):
PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide.
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
How to find scanning instructions 1
1
If this window does not appear, use
Windows start.exe program from the root directory of the Brother CD-ROM.
®
Explorer to find and run the
d Click Documentation.
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (For Windows Vista™ only) in Chapter 2
Using ControlCenter3 in Chapter 3Network Scanning in Chapter 4
®
XP/Windows
ScanSoft™ PaperPort™ 11SE with OCR How-to- Guides 1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.
3
Chapter 1
Viewing documentation (Macintosh®) 1
a Turn on your Macintosh
Insert the Brother CD-ROM labeled Macintosh
b The following window will appear.
®
into your CD-ROM drive.
®
.
c Double-click the Documentation icon. d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
User’s Guide, Software User’s Guide and Network User’s Guide in HTML format.
f Click the documentation you want to
read.
User’s GuideSoftware User’s GuideNetwork User’s Guide
Note
The documents are also available in PDF format (4 manuals): PDF User’s Guide for stand-alone operations, Software User’s Guide, Network User’s Guide and Quick Setup Guide. The PDF format is recommended for printing the manuals.
Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User's Guide: 1
Scanning in Chapter 9Using ControlCenter2 in Chapter 10Network Scanning in Chapter 11
Presto!® PageManager® User's Guide:1
Instructions for scanning directly from
Presto! Presto!
can be viewed from the Help selection in the Presto!
®
PageManager® The complete
®
PageManager® User’s Guide
®
PageManager® application.
4
Accessing Brother
General information
support
®
(for Windows
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(www.brother.com
Brother Home Page.
) 1
) click
1
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online
shopping mall (www.brothermall.com additional product and service information, click Brother Mall.com.
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies (http://www.brother.com/original/
Supplies Information. To return to the main page, click Back. Or, if you have finished, click Exit.
), click
) for
), click
5
Chapter 1

Control panel overview 1

1
2
1 Print keys:
Direct
Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera.
Secure
When using Secure Function Lock, you can switch restricted users by holding down d as you press the Secure key. (See
Turning Secure Function Lock on on page 27.)
You can print data saved in memory when you enter your four-digit password. (For details about using the Secure key, see
the Software User’s Guide on the CD-ROM.)
Job Cancel
Cancels a programmed print job and clears print data in machine’s memory.
10
2 LCD
Displays messages to help you set up and use your machine.
3 Status LED
The LED will flash and change color depending on the machine’s status.
4 Menu keys:
Menu
Lets you access the Menu to program your settings in the machine.
Clear/Back
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings in the machine. d or c Press to scroll backwards or forwards
through menu selections. a or b Press to scroll through the menus and
options.
6
General information
1
5 Numeric keys
Use to enter information into the machine. 6 Stop/Exit
Stops an operation or exits from a menu. 7 Start
Color
Lets you start making copies in full color.
Black
Lets you start making copies in black &
white. 8 Copy keys:
Contrast/Quality
Lets you change the quality or contrast for
the next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used
for the next copy.
Sort
Sorts multiple copies using the ADF.
Nin1
You can choose N in 1 copy to 2 or 4 pages onto one page.
9 Duplex
You can choose Duplex to copy on both sides of the paper.
10 Scan
Puts the machine in Scan mode. (For details about scanning, see the Software User’s Guide on the CD-ROM.)
7
Chapter 1

Status LED indications 1

The Status LED (light emitting diode) will flash and change color depending on the machine’s status.
The LED indications shown in the table below are used in the illustrations in this chapter.
LED LED Status
LED is off.
LED is on.
Green
Green
Yellow
Yellow
Red
Red
LED is blinking.
LED Machine Status Description
Sleep Mode The power switch is off or the machine is in Sleep Mode.
Warming Up The machine is warming up for printing.
Green
Ready The machine is ready to print.
Green
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Yellow
Data Remaining in
Print data remains in the machine’s memory.
Memory
Yellow
8
LED Machine Status Description
Service error Follow the steps below.
1. Turn off the power switch.
Red
2. Wait a few seconds, and then turn it back on and try to print again.
If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.)
Red
Cover open The front cover or back cover is open. Close the cover. Toner life end Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD
message. Scan lock Check that the scanner lock lever is released. Out of memory Memory is full. Others Check the LCD message.
Note
When the power switch is off or the machine is in sleep mode, the LED is off.
General information
1
9
2

Loading paper and documents 2

Acceptable paper and other media

Recommended paper 2
To get the best print quality, we suggest using the following paper.
Paper Type Item
Plain paper Xerox 4200DP 20 lb
Hammermill Laser Paper (24 lb=90 g/m
(Xerox Premier 80 g/m
(Xerox Business 80 g/m Recycled paper (Xerox Recycled Supreme) Labels Avery laser label #5160
(Avery laser label L7163) Envelope Columbian #138 (COM10)
Print quality may vary according to the type of paper you are using.
You can use the following types of media: plain paper, labels or envelopes.
For best results, follow the steps below:
Use paper made for plain paper copying. Use paper that is 20 to 24 lb (75 to
90 g/m
Use labels which are designed for use in
laser printers.
Avoid touching the printed surface of the
paper immediately after printing.
Use long grain paper with a neutral Ph
value, and a moisture content of approx 5%.
2
).
2
)
2
)
2
)
2
DO NOT load envelopes, labels or thick paper (more than 28 lb or 105 g/m
paper tray or optional lower tray. It may cause paper jams.
CAUTION
Type and size of paper 2
The machine loads paper from the installed standard paper tray, or multi-purpose tray, or optional lower tray.
Standard paper tray 2
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 11. The standard paper tray can hold up to 250 sheets of Letter/A4, legal
and folio size paper (20 lb or 80 g/m can be loaded up to the maximum paper mark on the sliding paper width guide.
Multi-purpose tray (MP tray) 2
The MP tray can hold up to 50 sheets of paper (20 lb or 80 g/m
Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
Optional lower tray (LT-100CL) 2
The optional lower tray can hold up to 500 sheets of Letter/A4, legal and folio size paper (20 lb or 80 g/m2). Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide.
2
) or up to 3 envelopes.
2
) into the
2
). Paper
10
Loading paper and documents
The names for the paper trays in the printer driver and this Guide are as follows: 2
Tray and optional unit Name
Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray #1)
Multi-purpose tray
(MP tray)
Paper Tray (Tray #2)
A4, Letter, Legal, Executive, A5, A6, B5,
B6 and Folio
1
Width: 2.75 to 8.5 in. (69.9 to 215.9 mm)
Length: 4.57 to 16.0 in. (116.0 to 406.4 mm)
A4, Letter, Legal, Executive, A5, B5, B6
and Folio
1
Plain paper, Thin paper and Recycled paper
Plain paper, Thin paper, Thick paper, Recycled paper, Bond paper, Envelope and Labels
Plain paper, Thin paper and Recycled paper
up to 250 [20lb(80g/m
2
)]
up to 50 (plain paper) [20lb(80g/m
2
)]
up to 3 (envelopes)
up to 500 [20lb(80g/m
2
)]
2
1
Folio size is 8 in. × 13 in.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight (lb (g/m2)) Thickness (µm) 80-110 Roughness (sec.) Higher than 20 Stiffness (cm3/100) 90-150 Grain direction Long grain Volume resistivity (ohm)
Surface resistivity (ohm-cm)
Filler CaCO3 (Neutral)
Ash content (wt%) Below 23 Brightness (%) Higher than 80 Opacity (%) Higher than 85
20-24 (75-90)
9
11
-10e
10e
9
12
-10e
10e
11
Chapter 2
Handling and using special paper 2
The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Your supplier should be informed that the
paper or envelopes will be used in a color laser machine.
Preprinted paper must use inks that can
withstand the temperature of the machine’s fusing process (392 degrees Fahrenheit or 200 degrees centigrade for a period of 0.1 seconds).
If you have selected a cotton bond paper,
paper having a rough surface, such as cockle or laid finished paper or paper that is wrinkled or puckered, the paper may exhibit degraded performance.
Types of paper to avoid 2
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
CAUTION
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1 0.08 in. (2 mm) or greater
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
12
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Loading paper and documents
Envelopes 2
Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can only be fed from MP tray. Before you put envelopes in the tray, check
the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
Note
• Before you print envelopes, you must ‘fan’ the stack to avoid paper jams and misfeeds.
• Before you print a lot of envelopes, test one to make sure that the print results are what you want.
• Envelope joints that are sealed by the manufacturer should be secure.
• DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
• DO NOT print envelopes using duplex printing.
• For proper printing, you must choose the same paper size from your software application as the paper in the tray.
• We recommend that you do not print within 0.6 in. (15 mm) of the edges of envelopes.
• See Acceptable paper and other media on page 10.
2
1
1 Feeding direction
1
13
Chapter 2
Types of envelopes to avoid 2
DO NOT use envelopes:
CAUTION
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
• with double flaps as shown in figure below
14
Loading paper and documents
Labels 2
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the belt unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print properly and may cause damage to your machine.
Labels can be fed from the MP tray only.
Types of labels to avoid 2

Unprintable area 2

Unprintable area for copies 2
The printable area of your machine begins at approximately 0.16 in. (4 mm) from the top and bottom and 0.12 in. (3 mm) from both sides of the paper.
2
1
1 0.16 in. (4 mm)
2 0.12 in. (3 mm)
Note
This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper. The unprintable area changes with the paper size.
2
1
2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
CAUTION
Avoid feeding labels with the carrier sheet exposed because your machine will be damaged.
15
Chapter 2
Unprintable area when printing from a computer 2
When using the default driver the printable area is smaller than the paper size, as shown below.
Portrait
2
1
1 0.16 in. (4.23 mm)
2 0.16 in. (4.23 mm)
Landscape
2
1
2
1
2

Loading paper and envelopes

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.
When printing on plain paper 16 to 28 lb (60 to 105 g/m
For printing on other types of media use the MP tray (multi-purpose tray).
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’ the stack to avoid paper jams and misfeeds.
2
) use the paper tray.
2
1
1 0.16 in. (4.23 mm)
2 0.16 in. (4.23 mm)
Note
The unprintable area shown above is for Letter size paper. The unprintable area changes with the paper size.
16
Loading paper and documents
Loading plain paper in the paper tray 2
a Unfold the output paper tray support
flap (1).
1
b Pull the paper tray completely out of the
machine.
d Fan the stack of paper well to avoid
paper feeding problems.
e Put the paper into the paper tray with the
top edge of the paper in first and the print side face down. Make sure that the paper is flat in the tray and below the maximum paper mark (1).
1
2
c While pressing the green paper-guide
release lever (1), slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
1
f Push the paper tray firmly back into the
machine.
17
Chapter 2
Loading envelopes or other media in the multi-purpose tray (MP tray)
Use the MP tray when printing envelopes, labels, and thick paper.
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
a Unfold the output paper tray support
flap (1).
1
c Pull out the MP tray support flap (1).
2
1
d Put the envelopes (up to 3) or media in
the MP tray with the top edge first and the print side face up.
b Open the MP tray and lower it gently.
18
Loading paper and documents

Loading documents 2

You can make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.
Using the ADF (automatic document feeder) 2
The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb
(80 g/m before putting them in the ADF.
Make sure documents written with ink are completely dry.
2
) paper and always fan the pages
CAUTION
DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric.
c Place your document, face up top edge
first, in the ADF until you feel it touch the feed roller. The LCD will show ADF Ready.
d Adjust the paper guides to fit the width of
your document.
To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
To scan non-standard documents see Using the scanner glass on page 20.
CAUTION
2
a Unfold the ADF document output
support flap (1) and the ADF support flap (2).
2
1
b Fan the pages well.
19
Chapter 2
Using the scanner glass 2
You can use the scanner glass to scan or copy the pages of a book or one page at a time. Documents can be up to 8.5 inches wide and up to 14 inches long (215.9 mm wide to 355.6 mm long).
To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left, center the document face down on the scanner glass.
c Close the document cover.
If the document is a book or is thick, DO NOT slam the cover or press on it.
CAUTION
20
3

General setup 3

Paper settings 3

Paper type 3
Set up the machine for the type of paper you are using. This will give you the best print quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 1, 1.
To set the paper type for Tray#1
press Menu, 1, 1, 2.
To set the paper type for Tray#2
press Menu, 1, 1, 3 if you installed the optional tray.
11.Paper Type
1.MP Tray
a Plain b Thick Select ab or OK
b Press a or b to choose Thin, Plain or
Recycled Paper for Tray#1 and Tray#2. Choose Thin, Plain, Thick, Thicker or Recycled Paper for MP Tray.
Press OK.
Paper size 3
You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio.
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document on the page.
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 2, 1.
To set the paper size for Tray#1
press Menu, 1, 2, 2.
To set the paper size for Tray#2
press Menu, 1, 2, 3 if you installed the optional tray.
12.Paper Size
1.MP Tray
a A4 b Letter Select ab or OK
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A6, B5, B6, Folio or Any.
Press OK.
c Press Stop/Exit.
3
c Press Stop/Exit.
Note
Any (size) appears only when you choose the MP tray (Menu, 1, 2, 1).
• If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.
• A6 size is not available for the optional Tray #2.
21
Chapter 3
Tray use in copy mode 3
You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only, MP Only or Tray#2 Only
1
, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
To change the tray setting follow the instructions below:
a Press Menu, 1, 6, 1.
16.Tray Use
1.Copy
a MP>T1 b T1>MP Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only MP>T1>T2
1
, MP Only,
1
or T1>T2>MP1.
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
c Press Stop/Exit.
Note
• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.
Tray use in print mode 3
You can change the default tray the machine will use for printing from your computer.
a Press Menu, 1, 6, 2.
16.Tray Use
2.Print
a MP>T1 b T1>MP Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only MP>T1>T2
1
, MP Only,
1
or T1>T2>MP1.
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
c Press Stop/Exit.
Note
• The setting in the printer driver will take priority over the setting made on the control panel.
• If the control panel is set to
Tray#1 Only, MP Only or
Tray#2 Only
Auto Select in the printer driver, the machine pulls the paper from that tray.
1
Tray#2 Only appears only if the optional tray is installed.
1
and you choose
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
22
General setup

Volume settings 3

Beeper volume 3
When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off.
a Press Menu, 1, 3.
13.Beeper a Low Med b High
Select ab or OK
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Automatic daylight

Ecology features 3

Toner save 3
You can save toner using this feature. When you set toner save to On, print appears lighter. The default setting is Off.
a Press Menu, 1, 5, 1.
15.Ecology
1.Toner Save
a On b Off Select ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Note
We do not recommend Toner Save for printing Photo or Grayscale images.
3
savings time
You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall.
a Press Menu, 1, 4.
14.Auto Daylight
a On b Off Select ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
3
23
Chapter 3
Sleep time 3
Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle.
You can choose how long the machine must be idle (from 000 to 240 minutes) before it goes into sleep mode. When the machine receives computer data or makes a copy, the timer will be reset. The default setting is 005 minutes.
While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
a Press Menu, 1, 5, 2.
15.Ecology
2.Sleep Time
005Min Enter & OK Key
b Enter the length of time the machine is
idle before entering sleep mode (000 to
240). Press OK.

LCD contrast 3

You can change the contrast to make the LCD look lighter or darker.
a Press Menu, 1, 7.
17.LCD Contrast
-nnonn+
Select dc&OK
b Press d to make the LCD darker. Or,
press c to make the LCD lighter. Press OK.
c Press Stop/Exit.

User Settings List 3

You can print a list of the settings you programmed including the network configuration.
a Press Menu, 6, 4.
64.User Settings
c Press Stop/Exit.
Turning off the scanner lamp 3
The scanner lamp stays on for 30 minutes before automatically switching off to preserve the life of the lamp and reduce power consumption.
To turn the scanner lamp off manually press the d and c keys simultaneously. The scanner lamp will remain turned off until the next time you use the scanning feature.
Note
Turning the lamp off regularly will reduce the lamp’s life.
24
Press Start
b Press Black Start or Color Start. c Press Stop/Exit.
4

Security features 4

Security 4

Secure Function Lock 4
Secure Function Lock lets you restrict Public access to certain machine functions (Copy, Scan and Print). This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.
Disabling at least one function is required to turn on Secure Function Lock for the Public user.
Access to restricted operations can be enabled by creating a restricted user. Restricted users must select the stored name and enter a password to use the machine.
Make a careful note of your password. If you forget it, please call Brother Customer Service.
Note
• You can set up to 25 individual users and one Public user.
Setting the password for the administrator
The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted
users on page 26 and Turning Secure Function Lock on on page 27.)
a Press Menu, 1, 8.
18.Function Lock
New Passwd:XXXX Enter & OK Key
b Enter a four-digit number for the
password using numbers 0-9, l or #. Press OK.
c Re-enter the password when the LCD
shows Verify:. Press OK.
d Press Stop/Exit.
4
4
• When you set up a Public user, you can restrict one or more of the machine’s functions to all users who do not have a password.
• Only administrators can set limitations and make changes for each user.
• When Print is disabled, PC print jobs will be lost without notification.
25
Chapter 4
Setting up the Public user 4
You can set up the Public user. Public users do not need to enter a password.
Note
You must disable at least one function to turn on Secure Function Lock for Public user.
a Press Menu, 1, 8.
18.Function Lock a Lock OffiOn
Set Password
b Setup User Select ab or OK
b Press a or b to select Setup User.
Press OK.
c Enter the administrator password.
Press OK.
18.Function Lock Setup User
a Public b User01 Select ab or OK
d Press a or b to select Public.
Press OK.
e Press a or b to select Enable or
Disable for Copy(color).
Press OK. After you have set Copy(color), repeat this step for Copy(B&W), Scan and Print. Press OK.
Setting up restricted users 4
You can set up users with restrictions and a password.
a Press Menu, 1, 8.
18.Function Lock a Lock OffiOn Set Password b Setup User Select ab or OK
b Press a or b to select Setup User.
Press OK.
c Enter the administrator password.
Press OK.
18.Function Lock Setup User
a Public b User01
Select ab or OK
d Press a or b to select User01.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text on page 160.) Press OK.
f Enter a four-digit password for the user.
Press OK.
g Press a or b to select Enable or
Disable for Copy(color).
Press OK. After you have set Copy(color), repeat this step for Copy(B&W) and Scan. Press OK.
Note
You can set PC print for only the Public user. When Print is disabled for the Public user, all restricted users will be unable to use the Print function.
f Press Stop/Exit.
26
h Repeat d to g for entering each
additional user and password.
i Press Stop/Exit.
Note
You cannot use the same password as another user’s password.
Security features
Turning Secure Function Lock on/off 4
If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.
Turning Secure Function Lock on 4
a Press Menu, 1, 8.
18.Function Lock a Lock OffiOn Set Password b Setup User Select ab or OK
b Press a or b to select Lock OffiOn.
Press OK.
c Enter your four-digit administrator
password. Press OK.
Turning Secure Function Lock off 4
a Press Menu, 1, 8.
18.Function Lock
Switching Users 4
This setting allows a restricted user to log on the machine when Secure Function Lock is turned on.
Note
After a restricted user has finished using the machine, it will return to the Public setting in one minute.
a Hold down d as you press Secure.
Function Lock
Change User
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
When Copy mode is disabled:
a Press Duplex, Start, numeric key or
one of the copy setting buttons.
Access Denied
4
a Lock OniOff b Change User
Select ab or OK
b Press a or b to select Lock OniOff.
Press OK.
c Enter your four-digit administrator
password. Press OK.
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
When Scan mode is disabled:
a Press Scan key.
Access Denied
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
27
Chapter 4
28
Section II
Copy II
Making copies 30
5

Making copies 5

How to copy 5

LCD display for Copy mode 5
Contrast:- +
1
2
Quality :Auto
3
Enlg/Red:100%
4
Tray :MP>T1 Press or Start
Quality :Auto Enlg/Red:100% Tray :MP>T1
6
Bright :- Select & OK
1 Contrast
2Quality
3 Copy ratio
4 Tray selection
5 Number of copies
6 Brightness
+
01
01
5
Making multiple copies 5
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Black Start or Color Start.
Note
• (To sort your copies, see Sorting copies using the ADF on page 36.)
• If the LCD shows “Please Wait” and the machine stops copying while you are making multiple copies, please wait for 30 to 40 seconds until the machine finishes the color registration and cleaning process of the belt unit.
Stop copying 5
To stop copying, press Stop/Exit.
Making a single copy 5
a Load your document. b Press Black Start or Color Start.
30
Making copies

Copy options (temporary settings)

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. You can also use the Duplex key to change the duplex (2-sided) copy settings.
The machine returns to its default settings one minute after copying.
Improving copy quality 5
You can choose from a range of quality settings. The default setting is Auto.
Auto
Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
To change the default setting, follow the steps below:
5
a Press Menu, 2, 1.
21.Quality a
Auto
Text
b Select ab or OK
Photo
b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
5
Text
Suitable for documents containing only text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting, follow the steps below:
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Contrast/Quality.
Press a or b to choose Quality. Press OK.
d Press d or c to choose Auto, Text or
Photo.
Press OK.
e Press Black Start or Color Start.
31
Chapter 5
Enlarging or reducing the image copied 5
You can choose the following enlargement or reduction ratios:
Press
Custom(25-400%) allows you to enter a ratio from 25% to 400%.
100%*
104% EXEiLTR
141% A5iA4
200%
Custom(25-400%)
50%
70% A4iA5
78% LGLiLTR
83% LGLiA4
85% LTRiEXE
91% Full Page
94% A4iLTR
97% LTRiA4
To enlarge or reduce the next copy follow the instructions below:
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Enlarge/Reduce. d Press Enlarge/Reduce or c. e Press c. f Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you want.
Press OK.
Press a or b to choose
Custom(25-400%). Press OK. Use the numeric keys to enter an
enlargement or reduction ratio from 25% to 400%. (For example, press
53 to enter 53%.)
32
Press OK.
g Press Black Start or Color Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce.
Making copies
Making N in 1 copies (page layout) 5
You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
Important 5
Please make sure the paper size is set to
Letter, A4, Legal or Folio.
(P) means Portrait and (L) means
Landscape.
You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Nin1.
g Place the next page on the scanner
glass. Press OK. Repeat f and g for each page of the layout.
h After all the pages have been scanned,
press 2 in f to finish.
If you are copying from the ADF: 5
Insert your document face up in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
5
d Press a or b to choose 2in1(P),
2in1(L), 4in1(P), 4in1(L) or Off(1 in 1).
Press OK.
e Press Black Start or Color Start to
scan the page. If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to f.
f After the machine scans the page,
press 1 to scan the next page.
Flatbed Copy: Next Page?
a 1.Yes b 2.No Select ab or OK
4 in 1 (L)
33
Chapter 5
1
1
1
1
1
1
If you are copying from the scanner glass:
Insert your document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Duplex (2-sided) copying 5
5
You can reduce the amount of paper used when copying by using the duplex copy feature. This allows you to copy on both sides of a sheet of paper.
If you want to use the duplex copy feature, we recommend you load your document in the ADF.
If you get an Out of Memory message while you are making duplex copies, try installing extra memory. (See Out of memory message on page 38.)
Duplex copy (long edge) 5
1 sided i 2 sided
Portrait
1
1
2
2
Landscape
1
2
2 sided i 2 sided
Portrait
1
2
Landscape
1
2
1
2
1
2
1
2
34
Making copies
1
1
1
1
1
1
2 sided i 1 sided
Portrait
1
1
2
Landscape
1
2
2
1
2
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Duplex and a or b to select
1sided i 2sided, 2sided i 2sided or 2sided i 1sided.
Duplex a1sided i 2sided 2sided i 2sided b2sided i 1sided Select ab or OK
Press OK.
d Press Black Start or Color Start to
scan the document.
Advanced Duplex copy (short edge) 5
Advanced 2 sided i 1 sided
Portrait
1
2
1
2
Landscape
1
1
2
Advanced 1 sided i 2 sided
Portrait
1
2
1
2
2
Landscape
1
1
2
2
a Load your document.
5
Note
b Use the numeric keys to enter the
number of copies (up to 99).
Duplex copy using a 2-sided legal size document is not available.
c Press Duplex and a or b to select
Advanced.
Duplex a1sided i 2sided
2sided i 2sided b2sided i 1sided Select ab or OK
Press OK.
35
Chapter 5
d Press a or b to select
2sided i 1sided or 1sided i 2sided.
Press OK.
Duplex Advanced
a2sided i 1sided b1sided i 2sided
Select ab or OK
e Press Black Start or Color Start to
scan the document.
Note
Duplex copy using a 2-sided legal size document is not available.
Sorting copies using the ADF5
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a Load your document in the ADF.
Adjusting brightness, contrast and color 5
Brightness 5
Adjust the copy brightness to make copies darker or lighter.
To temporarily change the copy brightness setting, follow the steps below:
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press a or b to choose Bright.
Quality :Auto Enlg/Red:100% Tray :MP>T1 Bright :-nnonn+c Select dc&OK
d Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Sort. d Press Black Start or Color Start.
e Press Black Start or Color Start.
To change the default setting follow the steps below:
a Press Menu, 2, 2.
22.Brightness
-nnonn+
Select dc&OK
b Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
c Press Stop/Exit.
36
Making copies
Contrast 5
Adjust the contrast to help an image look sharper and more vivid.
To temporarily change the contrast setting, follow the steps below:
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Contrast/Quality.
Press a or b to choose Contrast. Press OK.
Contrast:-nnonn+c Quality :Auto Enlg/Red:100% Tray :MP>T1
Select dc&OK
d Press d or c to increase or decrease the
contrast. Press OK.
e Press Black Start or Color Start.
To change the default setting follow the steps below:
Color adjust 5
You can change the default setting for color saturation.
To change the default setting follow the steps below:
a Press Menu, 2, 4.
24.Color Adjust
Red
1.
Green
2.
Blue
3. Select ab or OK
b Press a or b to choose 1.Red, 2.Green
or 3.Blue. Press OK.
c Press d or c to increase or decrease the
color saturation. Press OK.
d Return to b to choose the next color.
Or press Stop/Exit.
5
a Press Menu, 2, 3.
23.Contrast
-nnonn+
Select dc&OK
b Press d or c to increase or decrease the
contrast. Press OK.
c Press Stop/Exit.
37
Chapter 5
Tray selection 5
You can change the tray use only for the next copy.
a Load your document. b Use the numeric keys to enter the
number of copies (up to 99).
c Press Tray Select. d Press a or b to choose MP>T1, T1>MP,
#1(XXX)
Press OK.
1
or MP(XXX)1.
e Press Black Start or Color Start.
Press
Tray Select
MP>T1 or M>T1>T2 T1>MP or T1>T2>M
#1(XXX)
#2(XXX)
MP(XXX)
1
1
1

Out of memory message

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start or Color Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.
If you run out of memory, you can add it. See Memory board on page 62.
5
1
XXX is the paper size you set in Menu, 1, 2.
Note
• T2 or #2 appears only if the optional paper tray is installed.
• To change the default setting for Tray Select, see Tray use in copy mode on page 22.
38
Section III
Walk-up printing III
Printing photos from a digital camera 40
Printing data from a USB flash memory drive
44
Printing photos from a digital
6
Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera.
If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge. (See Connecting a camera as a storage device on page 42.)
camera

Before using PictBridge

PictBridge requirements 6
To avoid errors, remember the following points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file must be taken with the
digital camera you want to connect to the machine.

Using PictBridge 6

Setting your digital camera 6
Make sure your camera is in PictBridge mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera. Depending on your camera some of these settings may not be available.
CopiesQualityPaper sizeDate printFile name printLayout
6
Note
The names and availability of each setting depends on the specification of your camera.
You can also set the following PictBridge settings by using the control panel.
Menu selections Options
Paper Size Letter, A4, B5, A5, B6, A6 Orientation
Date & Time Off, On File Name Off, On Print Quality Normal, Fine
Portrait, Landscape
6
1
40
1
If you choose the paper size Letter, A4 or B5, Portrait will be chosen. If you choose A5, B6 or A6, Landscape will be chosen.
a Press Menu, 4, 3.
43.PictBridge
1.Paper Size
2.Orientation
3.Date & Time Select ab or OK
Printing photos from a digital camera
b To set the PictBridge settings, press a or
b to choose 1.Paper Size,
2.Orientation, 3.Date & Time,
4.File Name, or 5.Print Quality.
Press OK.
c Press a or b to choose an option for
each menu setting. Press OK.
d Press Stop/Exit.
Repeat b to c for each PictBridge setting.
Note
• Camera settings are prioritized as long as your camera is not set to use your machine’s settings (default settings). If your camera is set to use your machine’s settings, the machine will print your photo using the settings below.
Machine settings Default settings
Paper Size Letter Orientation Portrait Date & Time Off File Name Off Print Quality Normal
• Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings.

Printing images 6

a Make sure that your camera is turned
off. Connect your camera to the USB direct interface (1) on the front of the machine using a suitable USB cable.
1
b Turn on the camera. Make sure your
camera is in PictBridge mode. When the machine has recognized the camera, the LCD shows the following message depending on which mode the machine is in:
aScan to FTP
Scan to E-mail Scan to Image
bScan to OCR Select ab or OK
c Set your camera to print an image. Set
the number of copies if you are asked.
When the machine starts printing an image, the LCD will shows the following message:
PictBridge
6
Printing. Keep...
Note
Please refer to the documentation supplied with your camera for detailed operations how to print using PictBridge.
41
Chapter 6
CAUTION
To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface.
DO NOT remove the digital camera from the USB direct interface until the machine has finished printing.
DPOF printing 6
DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation) created this standard to make it easier to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to choose on the digital camera display the images and number of copies you want to print.

Connecting a camera as a storage device

Even if your camera is not in PictBridge mode, or does not support PictBridge, you can connect your camera as a normal storage device. This enables you to print photos from your camera.
Follow these steps in Printing data directly
from the USB flash memory drive on page 45.
(If you would like to print photos in PictBridge mode, see Setting your digital camera on page 40.)
Note
The name of the storage mode and operation differs among digital cameras. Please refer to the documentation supplied with your camera for detailed information, such as how to switch from PictBridge mode to mass storage mode.
6
The following DPOF settings are available.
1 in 1 printingCopies
42
Understanding the
Printing photos from a digital camera
error messages
Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect an incompatible or broken device to the USB direct interface. To clear the error, unplug the device from the USB direct interface.
(For more detailed solutions, see Error and maintenance messages on page 81.)
6
6
43
Printing data from a USB flash
7
With the direct print feature, you do not need a computer to print data. You can print by just plugging your USB flash memory drive into the machine’s USB direct interface.
Note
Some USB flash memory drives may not work with the machine.
memory drive

Supported file formats 7

Direct print supports the following file formats:
PDF version 1.6JPEGExif + JPEGPRN (created by DCP-9045CDN driver)TIFF (scanned by all MFC or DCP Brother
models)
PostScript
DCP-9045CDN BRScript3 printer driver)
1
The data including JBIG2 image file, JPEG2000 image file and layered files are not supported.
1
®
3 ™ (created by the
Creating a PRN or
®
PostScript
3™ file for
direct printing
Note
The screens in this section may vary depending on your application and operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother DCP-9045CDN
Printer (1) and check the Print to file box (2). Click Print.
7
7
1
2
44
c Choose the folder you want to save the
file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example:
C:\Temp\FileName.prn
If you have a USB flash memory drive connected to your computer, you can save the file directly to the USB flash memory drive.
Printing data from a USB flash memory drive

Printing data directly from the USB flash memory drive

a Connect your USB flash memory drive
to the USB direct interface (1) on the front of the machine.
1
b When the machine has recognized the
USB flash memory drive, the Direct LED turns blue. Press the Direct key.
Direct Print a1.FILE0_1.PDF
2.FILE0_2.PDF
b3.FILE0_3.PDF Select ab or OK
• Only the following characters can be displayed on the LCD : A B C D E F G H I J K L M N O P Q R S T
7
U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @ { } ~ ! # ( ) & _ ^
d Do one of the following:
Press a or b to choose a setting you need to change and press OK, and then press a or b to choose an option for the setting and press OK. If you do not need to change the current default setting, go to e.
Note
• You can choose the following settings:
Paper Size
Multiple Page
Orientation
Duplex
Media Type
Collate
Tray Use
7
c Press a or b to choose the folder name
or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print. Press OK.
Note
If you want to print an index of the files, choose Press Black Start or Color Start to print the data.
• File names containing more than 8 characters will appear on the LCD as the first 6 characters of the file name followed by a tilde mark (~) and a number. For example, “HOLIDAY2007.JPG” would appear as “HOLIDA~1.JPG”.
Index Print
, and then press OK.
Print Quality
PDF Option
• Depending on the file type, some of these settings may not appear.
e Press Black Start or Color Start if you
have finished.
f Press the numeric keys to enter the
number of copies you want. Press OK.
Direct Print
FILE0_1.PDF
No. of Copies:
Press Start
g Press Color Start or Black Start to
print the data.
1
45
Chapter 7
CAUTION
To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB flash memory drive to the USB direct interface.
DO NOT remove the USB flash memory drive from the USB direct interface until the machine has finished printing.
Note
• If you want to change the default setting for the paper tray to feed paper from, press Menu, 1, 6, 2 to change the paper tray setting.
• You can change the default settings for direct print by using the control panel when the machine is not in the direct print mode. Press Menu, 4 to enter the
USB Direct I/F menu. (See Menu table on page 149.)

Understanding the error messages

Once you are familiar with the types of errors that can occur while you print data from the USB flash memory drive with direct print, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect an incompatible or broken device to the USB direct interface. To clear the error, unplug the device from the USB direct interface.
(See Error and maintenance messages on page 81 for the detailed solution.)
7
46
Section IV
Software IV
Software and network features 48
8

Software and network features 8

The User’s Guide on the CD-ROM includes the Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
PrintingScanning
ControlCenter3 (for Windows
ControlCenter2 (for MacintoshNetwork PrintingNetwork Scanning
®
)
®
)
Note
See Accessing the User’s Guides on page 2.

How to read HTML User’s Guide

This is a quick reference for using the HTML User’s Guide.
For Windows
Note
If you have not installed the software, see
Viewing documentation
(Windows
a From the Start menu, point to Brother,
DCP-9045CDN from the programs group, then click User’s Guides in HTML format.
®
®
) on page 3.
b
Click on the manual you want (
USER’S GUIDE GUIDE
or
menu.
,
NETWORK USER’S
USER’S GUIDE
) from the top
c Click the heading you would like to view
from the list at the left of the window.
For Macintosh
®
a Make sure your Macintosh
8
on. Insert the Brother CD-ROM into your CD-ROM drive.
b Double-click the Documentation icon. c Double-click your language folder, and
8
then double-click the top page file.
d Click on the manual you want
(SOFTWARE USER’S GUIDE, NETWORK USER’S GUIDE or USER’S GUIDE), and then click the heading you
would like to read from the list at the left of the window.
SOFTWARE
®
is turned
8
48
Section V
Appendixes V
Safety and legal 50 Option 60 Troubleshooting and routine maintenance 64 Menu and features 149 Specifications 162 Glossary 172
Safety and legal A
A

Choosing a location A

Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a standard, grounded AC power outlet. Choose a location where the temperature remains between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without condensation).
CAUTION
Avoid placing your machine in a high-traffic area.
DO NOT place the machine near heaters, air conditioners, refrigerators, water, chemicals or devices that contain magnets or generate magnetic fields.
DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive gasses, moisture, or dust.
DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the machine’s memory.
Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.
DO NOT put objects on top of the machine.
50
Safety and legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the AC power outlet.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
The fuser unit is marked with a caution label. Please DO NOT remove or damage the label.
To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover.
A
51
To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
When you move the machine, grasp the side hand holds that are located at the bottom of the machine. DO NOT carry the machine by holding scanner unit.
To prevent injuries when moving or lifting this machine, make sure to use at least two people.
This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the AC power outlet to shut off the power completely.
DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 98 for how to clean the machine.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line or unplug the cords during a lightning storm.
52
Safety and legal
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink,
washing machine, or in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning. 3 DO NOT use this product to report a gas leak in the vicinity of the leak. 4 Use only the power cord provided with the machine. SAVE THESE INSTRUCTIONS
A
53

Important information A

Federal Communications Commission (FCC) Declaration of Conformity (USA only) A
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700
declares, that the products Product Name: DCP-9045CDN comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Call the dealer or an experienced radio/TV technician for help.
Important A
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
Important—about the interface cable A
A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.
54
Safety and legal
Industry Canada Compliance Statement (Canada only) A
This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.
Disconnect device A
This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
LAN connection A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
International ENERGY STAR® Compliance Statement A
The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment.
As an E E
NERGY STAR
NERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets the
®
guidelines for energy efficiency.
Laser safety A
A
This equipment is certified as a Class 1 laser product as a defined in IEC 60825-1+A2:2001 specifications under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
55
FDA regulations A
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.
Manufactured:
BROTHER TECHNOLOGY (SHENZHEN) LTD.
NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China. This product complies with FDA performance standards for laser products except for deviations pursuant
to Laser Notice No. 50, dated July 26, 2001.
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure.
Internal laser radiation Max. Radiation Power: 25 mW Wave Length: 780 – 800 nm Laser Class: Class 3B
Important safety instructions A
1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning inside of the machine. DO NOT use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified electrician.
56
Safety and legal
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug. 9 Use only the power cord supplied with this machine. 10 DO NOT allow anything to rest on the power cord. Do not place this product where people can
walk on the cord. 11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (US only). 12 DO NOT place anything in front of the machine that will block printed pages. 13 Wait until pages have exited the machine before picking them up. 14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
When the power cord is damaged or frayed.If liquid has been spilled into the product.If the product has been exposed to rain or water.If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector). 17 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock).
A
57

Legal limitations for copying A

Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
The following documents issued by the United States/Canadian Government or any of its Agencies may not be copied:
MoneyBonds or other certificates of indebtednessCertificates of DepositInternal Revenue Stamps (canceled or uncanceled)Selective Service or draft papersPassportsUnited States/Canadian Postage Stamps (canceled or uncanceled)Food StampsImmigration PapersChecks or drafts drawn by Governmental agenciesIdentifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works. Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
58
Safety and legal

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the U.S. and other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries. Macintosh and TrueType are registered trademarks of Apple Inc. PostScript is a registered trademark and Postscript 3 is a trademark of Adobe Systems
Incorporated. Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Presto! PageManager is a registered trademark of NewSoft Technology Corporation. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries. Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide, the Software User’s Guide, and the Network User’s Guide are registered trademarks of their respective companies.
A
59

Option B

B
Option B
This machine has the following optional accessory. You can increase the capabilities of the machine with this item.
Lower tray unit DIMM memory
LT-100CL
60
Option

Optional paper tray B

Order Number: LT-100CL An optional lower tray can be installed, and it
can hold up to 500 sheets of 20 lb (80 g/m paper.
When an optional tray is installed, the machine can hold up to 800 sheets of plain paper.
Installing the optional paper tray B
This machine is heavy. To prevent injuries use at least two people to lift the machine. Be careful not to pinch your fingers when you set the machine down.
WARNING
a Turn off the power switch. Unplug the
interface cable, and then the power cord from the AC outlet.
2
b Using two people, lift the machine
carefully and place it onto the optional lower tray unit, so that the alignment pins of the lower tray unit are inserted into the guide holes on the bottom of the
)
machine as shown.
c Plug the machine’s power cord back into
the AC power outlet first, and reconnect all cables.Turn on the machine’s power switch.
d To set the paper size for the lower tray,
press Menu, 1, 2, 3. Press a or b to choose A4, Letter, Legal, Executive, A5, B5, B6 or Folio. Press OK, and then press Stop/Exit.
B
61
e For Windows
®
users:
Go to Start > Control Panel > Printers and Faxes. Right-click on your printer
icon and choose Properties. Choose the Accessories tab and click Auto Detect. When the optional lower tray and paper size have been detected click
Apply.
Note
The Auto Detect function is not available under the following machine conditions:

Memory board B

This machine has 128 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 640 MB by installing dual in-line memory modules (SO-DIMMs). When you add the optional memory, it increases the performance for both copy and print operations.
SO-DIMM types B
You can install the following SO-DIMM:
Buffalo SO-DIMM
Capacity Buffalo part number
128 MB VN 133-D128/MF
VN 133-D128/SD
256 MB VN 133-D256/MB
VN 133-D256/SD
512 MB VN 133-D512/SCD
• The machine’s power switch is off.
• The machine is in an error state.
• The machine is in a network shared environment.
• The cable is not connected to the machine correctly.
If this situation occurs, you can manually add the options you have installed. In Available Options select the option you have installed, click Add, and then click
Apply.
For Macintosh® users:
The printer driver is already configured for use with the lower paper tray. No additional steps are required.
TechWorks SO-DIMM
Capacity Buffalo part number
128 MB 12462-0001 256 MB 12485-0001 512 MB 12475-0001
Note
For more information, visit the Buffalo Technology site at
http://www.buffalo-technology.com
In general, the SO-DIMM must have the following specifications:
Type: 144 pin and 64 bit output CAS latency: 2 Clock frequency: 100 MHz or more Capacity: 64, 128, 256 or 512 MB Height: 1.25 in. (31.75 mm) Dram Type: SDRAM 2 Bank
.
62
Option
Note
• There might be some SO-DIMMs that will not work with the machine.
• For more information, call Brother Customer Service.
Installing extra memory B
a Turn off the machine’s power switch. b Disconnect the interface cable from the
machine, and then unplug the power cord from the AC power outlet.
c Remove the DIMM covers (1 and 2).
2
1
e Hold the DIMM by the edges and align
the notches in the DIMM with the protrusions in the slot. Insert the DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).
1
f Put the DIMM covers (2 and 1) back on.
2
2
1
d Unpack the DIMM and hold it by its
edges.
To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.
CAUTION
g Plug the machine’s power cord back into
the AC power outlet first, and then connect the interface cable.
h Turn on the machine’s power switch.
Note
To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See User Settings List on page 24.)
B
63
Troubleshooting and routine
C
maintenance

Troubleshooting C

IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
If you are having difficulty with your machine C
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
Copy quality difficulties
Difficulties Suggestions
Vertical black lines appears in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or one of the corona wires for printing is dirty. (See Cleaning the scanner on page 99 and Cleaning the corona wires on page 104.)
.
C
64
Troubleshooting and routine maintenance
Printing difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridges and drum unit are installed properly. (See
Replacing the drum unit on page 122.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 81.)
Check that machine is online:
(For Windows Vista™) Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother DCP-9045CDN Printer. Make sure that Use Printer Offline is unchecked.
®
XP and Windows Server® 2003)
®
2000)
Start
button and select
Settings
. Make sure that
and then
Use Printer Offline
Printers
. Right-click
is unchecked.
s input buffer’s full signal. Make
The machine prints unexpectedly or it prints garbage.
The machine prints the first couple of pages correctly, then some pages have text missing.
The headers or footers appear when the document displays on the screen but they do not show up when it is printed.
The machine does not print on both sides of the paper even though the printer driver setting is Duplex.
The machine is not printing or has stopped printing and the machine’s Status LED turns yellow.
(For Windows Click the Start button and select Printers and Faxes. Right-click Brother DCP-9045CDN Printer. Make sure that Use Printer Offline is unchecked.
(For Windows Click the
DCP-9045CDN Printer
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine
sure that you connected the interface cable correctly. (See the Quick Setup Guide.)
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Check the paper size setting in the printer driver. You need to select A4, Letter, Legal or Folio.
Press Job Cancel. As the machine cancels the job and clears it from the memory it may produce an incomplete printout.
Brother
C
65
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while scanning.
Network scanning does not work. See Network difficulties on page 67.
Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort TWAIN driver.
™ 11SE, click File, Scan or Get Photo and choose the Brother
Software difficulties
Difficulties Suggestions
Cannot install software or print.
Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.
The machine does not print from Adobe Illustrator.
Run the Repair MFL-Pro Suite program on the CD and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the same.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)
-ROM. This program will repair
Paper handling difficulties
Difficulties Suggestions
The machine does not load paper.
The LCD shows No Paper or a Paper Jam message.
The machine does not feed paper from the MP tray.
How do I print on envelopes? You can load envelopes from the MP tray. Your application must be set up to print
Which paper can I use? You can use plain paper, recycled paper, envelopes and labels that are made for
There is a paper jam. (See Paper jams on page 87.)
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not chosen in the printer driver.
If the LCD shows Paper Jam message and you still have a problem, see Paper
jams on page 87.
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)
laser machines. (For details, see Acceptable paper and other media on page 10.)
66
Troubleshooting and routine maintenance
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 10.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)
Printouts are too light. If this problem occurs when making copies, turn Toner Save mode to off in the
machine menu settings. (See Toner save on page 23.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
Difficulties Suggestions
Cannot print over a wired Network.
The network printing feature does not work.
Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current Network settings. (See User Settings List on page 24.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the upper LED of the back panel of the machine will be green.
67
C
Network difficulties (continued)
Difficulties Suggestions
The network scanning feature does not work.
The network printing feature does not work.
(For Windows necessary network connection. Follow the instructions below to configure your firewall. If you are using personal firewall software, see the User’s Guide for your software or contact the software manufacturer.
For Windows
a Click the Start button, Control Panel, Network and Internet Connections,
and then Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.
b Click the Advanced tab and Settings... button of the Network Connection
Settings.
c Click the Add button. d To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network : Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
®
only) The firewall setting on your PC may be rejecting the
®
XP SP2 users:
e If you still have trouble with your network connection, click the Add button. f To add port 137 for both network scanning and network printing, enter the
information below:
1. In Description of service: Enter any description, for example “Brother network scanning”
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network : Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is selected.
6. Click OK.
g Make sure if the new setting is added and is checked, and then click OK.
68
Network difficulties (continued)
Difficulties Suggestions
The network scanning feature does not work.
The network printing feature does not work.
(continued)
For Windows Vista™ users:
a Click the Start button, Control Panel, Network and Internet, Windows
Firewall and click Change settings .
b When the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the administrator
c Make sure that Windows Firewall on the General tab is set to On. d Click the Exceptions tab. e Click the Add port... button. f To add port 54925 for network scanning, enter the information below:
1. In Name: Enter any description, for example “Brother Scanner”.
2. In Port number: Enter “54925”.
3. Make sure UDP is selected. Then click OK.
Troubleshooting and routine maintenance
password and click OK.
Your computer cannot find your machine.
g Make sure that the new setting is added and is checked, and then click
Apply.
h If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply.
®
For Windows
necessary network connection. For details, see the instruction above.
For Macintosh
located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model pop-up menu of ControlCenter2.
users: The firewall setting on your PC may be rejecting the
®
users: Re-select your machine in the DeviceSelector application
C
69
Improving the print quality C
If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
Note
You can resolve a print quality problem by replacing a toner cartridge with a new one when the LCD shows the Toner Life End message.
Examples of poor print quality
White lines or bands or ribbing across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colors are light or unclear on the whole page.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Make sure that the machine is on a solid level surface.
Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
Shake the toner cartridges gently.
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem. (See Acceptable paper and other media on page 10.)
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 100.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Make sure that the recommended paper was used. Change the paper to freshly unpacked paper.
Make sure that the front cover is closed properly.
Shake the toner cartridges gently.Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 100.)
Turn off Toner Save. (See Toner save on page 23.)
White streaks or bands down the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
70
Shake the toner cartridges gently.
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 100.)
Troubleshooting and routine maintenance
Examples of poor print quality
Colored streaks or bands down the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colored lines across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
White spots or hollow print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Completely blank or some colors are missing.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the color of the streak or band. (See Replacing a toner cartridge on page 117.)
Clean all four corona wires (one for each color) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 104.)
Make sure each corona wire’s green tab is at the home position (b).
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
The fuser unit may have a smudge mark. Call Brother Customer
Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1
-877-BROTHER (in Canada).
One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the color of the line. (See Replacing a toner cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Clean all four corona wires (one for each color) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 104.)
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 100.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
Make sure that the recommended paper was used.
Choose Thick paper mode in the printer driver or in the machine
Paper Type menu setting, or use thinner paper than you are currently using. (See Paper type on page 21 and Basic tab in the Software User’s Guide on the CD-ROM.)
Change the paper to fresh, unopened paper.
Check the machine
s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 50.)
Clean all four corona wires (one for each color) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 104.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line. (See Replacing a toner cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
s
C
71
Examples of poor print quality
Colored spots at 2.95 in. (75 mm)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
75 mm / 2.95 in.
Recommendation
a Dust, paper powder, glue, and so on may stick to the surface of the
photosensitive drum (OPC) and cause black or white spots to appear on printed documents.
75 mm / 2.95 in.
Toner scatter or toner stain
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Gray or colored background
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Page skewed
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b Make a few copies of a blank, white sheet of paper. (See Making
multiple copies on page 30.)
c If you still see the spots on printed documents after making multiple
copies, clean the drum unit (See Cleaning the drum unit on page 108.)
d If the print quality still has not improved you need to install a new
drum. (See Replacing the drum unit on page 122.)
Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See Choosing a location on page 50.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and other media on page 10.)
Install a new toner cartridge for the color causing the problem. (See
Replacing a toner cartridge on page 117.)
Clean the corona wires and the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104 and Cleaning the drum unit on page 108.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
Check the machine
temperatures and high humidity can increase the amount of background shading. (See Choosing a location on page 50.)
Install a new toner cartridge for the color causing the problem. (See
Replacing a toner cartridge on page 117.)
Clean the corona wires of the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
Make sure the paper or other print media is loaded properly in the
paper tray and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly.
The paper tray may be too full.
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
s environment. Conditions such as high
72
Troubleshooting and routine maintenance
Examples of poor print
Recommendation
quality
Ghost
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 10.)
Make sure that you choose the proper media type in the printer driver
or in the machine
s Paper Type menu setting. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
The color of your printouts are not what you expected.
Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
Make sure that the toner cartridges are not empty. (See Toner life end
message on page 117.)
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
Make sure that the belt unit is installed properly. (See Replacing the
belt unit on page 128.)
 Perform the calibration by using the control panel. Press Menu, 3, 6.
a Press OK to select Calibrate. b Press 1 to select Yes.
(For more information, see Software User’s Guide on the CD-ROM.)
Adjust the color by using the custom setting in the printer driver.
Colors the machine can print and colors you see on a monitor are different. The machine may not be able to reproduce the colors on your monitor.
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Put in a new belt unit. (See Replacing the belt unit on page 128.)
All one color Clean the corona wires of the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Uneven density appears periodically across the page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Identify the color that is uneven and put in a new toner cartridge for
that color. (See Replacing a toner cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Make sure that the fuser unit is installed properly.
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73
Examples of poor print quality
Color misregistration
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
Make sure that the belt unit is installed properly. (See Replacing the
belt unit on page 128.)
Make sure that the waste toner box is installed properly. (See
Replacing the waste toner box on page 133.)
Perform the auto color registration by using the control panel. Press
Menu, 3, 7, 1. Or
Perform the manual color registration by using the control panel.
a Print the correction chart by using the control panel. Press
Menu, 3, 8, 1.
b Enter the correction value on the chart. Press Menu, 3, 8, 2.
If the color misregistration is not corrected after registering the color manually, take all the toner cartridges out of the drum unit and turn the drum unit over, then make sure that four drum unit gears are in the home position. The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in the illustration.
74
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Put in a new belt unit. (See Replacing the belt unit on page 128.)
Put in a new waste toner box. (See Replacing the waste toner box on
page 133.)
If solid areas of color or images have cyan, magenta or yellow fringes,
you can use the auto-registration feature to correct the problem.
Troubleshooting and routine maintenance
Examples of poor print
Recommendation
quality
Missing image at edge Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line. (See Replacing a toner cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Missing image at thin line
If you are using a Windows
®
printer driver, open Properties window,
and then click Printing Preferences. Choose the Advanced tab,
Device Options, Print Setting, and then check the Improve pattern printing or Imporve Thin Line boxes.
Wrinkle
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Change to the recommended type of paper. (See Recommended
paper on page 10.)
Check the paper type and quality. (See Acceptable paper and other
media on page 10.)
Make sure that the back cover is closed properly.
Make sure that paper is loaded properly.Make sure that you choose the proper media type in the printer driver
or in the machine
s Paper Type menu setting. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
Make sure that the fuser unit is installed properly.Replace the fuser unit. Call Brother Customer Service.
Insufficient gloss Change to the recommended type of paper. (See Recommended
paper on page 10.)
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75
Examples of poor print quality
Offset image
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Poor fixing
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Poor fixing when printed on thick paper
Recommendation
Check the machines environment. Conditions such as high
temperatures and high humidity can cause this problem. (See Choosing a location on page 50.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
Make sure that you choose the proper media type in the printer driver
or in the machine
s Paper Type menu setting. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)
Change to the recommended type of paper. (See Recommended
paper on page 10.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
Make sure that you choose the proper media type in the printer driver
or in the machine
s Paper Type menu setting. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)
Make sure that the release lever of the fuser unit is in the closed
position.
Call Brother Customer Service to replace the fuser unit.Choose Thick paper mode in the printer driver or in the machine
Paper Type menu setting. (See Paper type on page 21 and Basic tab in the Software User’s Guide on the CD-ROM.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
s
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Troubleshooting and routine maintenance
Examples of poor print quality
Curled or wave
Recommendation
Make sure that you choose the proper media type in the printer driver
or in the machine
and other media on page 10 and Basic tab in the Software User’s Guide on the CD-ROM.)
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.
Follow these steps:
s Paper Type menu setting. (See Acceptable paper
a Open the back cover. b Push the gray lever to the right as shown below.
c Close the back cover and resend the print job.
Note
When you have finished printing, open the back cover and reset the lever back to the original position.
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77
Examples of poor print quality
Envelope creases
EFGHIJKLMN
ABCDEFG
Recommendation
a Open the back cover. b Pull down the two gray levers, one on the left-hand side and one on
the right-hand side to the envelope position, as shown in the illustration below.
c Close the back cover and re-send the print job.
Note
When you have finished printing, open the back cover and reset the two gray levers back to their original position.
78
Troubleshooting and routine maintenance
Examples of poor print quality
White lines or ribbing down the page on duplex print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Note
Position B is only for duplex printing with recycled paper when the temperature and humidity are low.
Recommendation
Choose Thin Paper mode in the printer driver and re-send the print
job.
If the problem is not solved after printing a few pages, follow these steps:
a Open the back cover. b Pull down the two gray levers, one on the left-hand side and one
on the right-hand side, to position B as shown in the illustration below.
c Close the back cover. d Choose Plain Paper mode in the printer driver and re-send the
print job.
e If the problem is not solved after printing a few pages, choose
Thin Paper mode in the printer driver and re-send the print job.
Note
When you have finished printing, open the back cover and reset the two gray levers back to the original position.
Use thicker paper than you are now using.
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Examples of poor print quality
Toner scatter or toner stain on the edge of duplex pages
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
CAUTION
We recommend that you place the drum unit and toner cartridges on a clean, flat surface with a piece of disposable paper underneath them in case you accidentally spill or scatter toner.
DO NOT touch the surface of the photosensitive drum.
Take all the toner cartridges out of the drum unit and turn the drum unit over. Wipe the toner on the edge of drum unit with a dry lint free soft cloth as shown in the illustration.
80
Troubleshooting and routine maintenance

Error and maintenance messages C

As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below.
Error Message Cause Action
Access Error The device is removed from the
USB direct interface while the data is processing.
Calibrate Calibration failed. Press Black Start or Color Start and try
Cartridge Error
Put the Black (K) Toner Cartridge back
1
in.
1
The toner cartridge colour with the problem is shown in the message.
Change Parts
Belt Unit
Change Parts
Drum
Change Parts
Fuser Unit
Change Parts
Laser Unit
The toner cartridge is not installed properly.
It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt
The drum unit is near the end of its life.
The drum unit counter was not reset when a new drum was installed.
It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser
It is time to replace the laser unit. Call your Brother dealer to purchase the laser
Press Stop/Exit. Reinsert the device and try to print with direct print or PictBridge.
again.
Do one of the following:
Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
Put in a new drum unit. (See Replacing the
drum unit on page 122.)
Put in a new belt unit. (See Replacing the
belt unit on page 129.)
Put in a new waste toner box. (See
Replacing the waste toner box on page 133.)
If the problem continues, call your Brother
dealer.
Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again.
unit on page 128.)
Use the drum unit until you have a print quality problem; then replace the drum unit with a new one.
(See Replacing the drum unit on page 122.) Press Menu, 6, 6, and then
Drum. Press OK and press 1 to reset the drum unit counter.
unit.
unit.
a or b to choose
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81
Error Message Cause Action
Change Parts
PF Kit MP
Change Parts
PF Kit 1
Change Parts
PF Kit 2
Change Parts
Waste Toner Box Check Paper Size The paper in the tray is not the
Cooling Down Wait for a while
Cover is Open Close the Front Cover.
Cover is Open Close the Back Cover.
Document Jam The document was not inserted
Drum Error The corona wires on the drum
EL Error The machine has a mechanical
Fuser Error The temperature of fuser unit
It is time to replace the paper feeding kit for the MP tray.
It is time to replace the paper feeding kit for Tray 1.
It is time to replace the paper feeding kit for Tray 2.
The waste toner box is almost full. Be ready to replace the waste toner box. (See
correct size.
The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows
Cooling Down, and Wait for a while.
The front cover is not closed completely.
The back cover is not closed completely.
or fed properly, or the document scanned from the ADF was too long.
unit need to be cleaned.
problem.
does not rise at a specified temperature within specified time.
The fuser unit is too hot.
Call your Brother dealer to purchase the PF Kit MP.
Call your Brother dealer Service to purchase the PF Kit 1.
Call your Brother dealer Service to purchase the PF Kit 2.
Replacing the waste toner box on page 133.)
Load the correct size of paper in the tray and set the "Paper Size" (Menu, 1, 2) and "Tray Use" (Menu, 1, 6). (See Paper size on page 21, Tray use in copy mode on page 22 and Tray use in print mode on page 22.)
Make sure that you can hear the fan in the machine spinning and that the exhaust outlet isn't blocked.
If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.
If the fan is not spinning follow the suggestions below.
Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try it again.
Close the front cover of the machine.
Close the back cover of the machine.
See Document jams on page 86 or Using the ADF (automatic document feeder) on page 19.
Clean the four corona wires on the drum unit. (See Cleaning the corona wires on page 104.)
Open the front cover and close it again.
Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
82
Troubleshooting and routine maintenance
Error Message Cause Action
Init Unable XX The machine has a mechanical
problem.
Jam Duplex The paper is jammed in the
duplex unit.
Jam Rear The paper is jammed in the back
of the machine.
Jam Inside The paper is jammed inside the
machine.
JamMPTray The paper is jammed in the MP
tray of the machine.
JamTray1
JamTray2 Low Temperature The temperature of the machine
No Belt Unit The belt unit is not installed. Install the belt unit. (See Replacing the belt
No Drum Unit The drum unit is not installed. Install the drum unit. (See Replacing the drum
No Paper The machine is out of paper or
No Tray The paper tray is not completely
No Waste Toner The waste toner box is not
Out of Memory The machine’s memory is full. Copy operation in progress
The paper is jammed in the paper tray of the machine.
is too cold.
paper is not properly loaded in the paper tray.
closed.
installed.
Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again.
(See Paper jams on page 87.)
(See Paper jams on page 87.)
(See Paper jams on page 87.)
(See Paper jams on page 87.)
(See Paper jams on page 87.)
Increase room temperature to allow the machine to operate.
unit on page 128.)
unit on page 122.)
Do one of the following:
Refill the paper in the paper tray or MP
tray.
Remove the paper and load it again.
Close the paper tray properly.
Install the waste toner box. (See Replacing the waste toner box on page 133.)
Do one of the following:
Press Black Start or Color Start to copy
the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try again.
Print operation in process
Reduce print resolution. (See Advanced
tab in the Software User’s Guide on the CD-ROM.)
Clear the data from the memory by
pressing Job Cancel.
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83
Error Message Cause Action
Print Unable XX The machine has a mechanical
problem.
Protected Device The protect switch of the USB
flash memory drive is on.
Registration Registration failed. Press Black Start or Color Start and try it
Rename the File There is already a file on the USB
flash memory drive with the same name as the file you are trying to save.
Scan Unable XX The machine has a mechanical
problem.
Document is too long for duplex scanning.
Scanner Locked The scanner lock is locked. Open the document cover, and then release
Turn off the machine’s power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again.
Turn off the protect switch of the USB flash memory drive.
again. Do one of the following:
Try Manual Registration, Menu, 3, 8. (See
Manual Registration in the Software User’s Guide on the CD-ROM.)
Put in a new belt unit. (See Replacing the
belt unit on page 128.)
Put in a new drum unit. (See Replacing the
drum unit on page 122.)
Replace the empty toner cartridge with a
new one. (See Replacing a toner cartridge on page 117.)
Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
If the problem continues, call Brother
Customer Service.
Change the file name of the file on the USB flash memory drive or the file you are trying to save.
Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes before you try it again.
Press Stop/Exit. Use a suitable size of paper for duplex scanning. (See Scan on page 166.)
the scanner lock lever. Press Stop/Exit.
84
Troubleshooting and routine maintenance
Error Message Cause Action
Toner Life End
Replace Black(K)
Toner Cartridge.
1
The toner cartridge colour which is used up is shown in the message.
The drum unit and toner cartridges assembly is not installed properly, or one or more
1
of the toner cartridges are used up and printing is not possible.
Do one of the following:
Re-install the toner cartridges and drum
unit assembly.
Replace the empty toner cartridge with a
new one. (See Replacing a toner cartridge on page 117.)
If one of the colour toner cartridges is
empty, choose Mono in the printer driver to be able to continue printing in monochrome.
Toner Low
Prepare New Black(K)
Toner Cartridge.
1
The toner cartridge colour which is near the end of life is shown in the message.
If the LCD shows Toner Low, you can still print; however, the machine is telling you that the
1
toner cartridge is near the end of its life and the toner will soon run out.
Too Many Files There are too many files stored
on the USB flash memory drive
Unusable Device An incompatible or broken device
has been connected to the USB direct interface.
Waste Toner Full It is time to replace the waste
toner box.
Wrong Paper Size The paper in the tray is not the
Order a new toner cartridge now for the toner cartridge colour that is low.
Reduce the number of files stored on the USB flash memory drive.
Remove the device from the USB direct interface. Turn off the machine’s power switch, wait a few seconds and turn it on again.
Replace the waste toner box. (See Replacing the waste toner box on page 133.)
Load the correct size of paper in the tray.
correct size or the tray is empty.
85
C
Document jams C
If the document is jammed, follow the steps below.
Document is jammed under the document cover
a Take out any paper from the ADF that is
not jammed.
C
Document is jammed in the top of the ADF unit
The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam.
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover. c Pull the jammed document out to the
left.
d Close the ADF cover. e Press Stop/Exit.
b Lift the document cover.
C
c Pull the jammed document out to the
right.
d Close the document cover. e Press Stop/Exit.
Document is jammed at the output tray C
a Take out any paper from the ADF that is
not jammed.
b Pull the jammed document out to the
right.
86
c Press Stop/Exit.
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