Please complete the following information for future
reference:
Model Number: DCP-9045CDN
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at.
http://www.brother.com/registration
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com
Note
You can check here for Brother driver updates.
To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows
®
only).
For Customer Service
In USA:1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:1-877-BROTHER
(514) 685-4898 (fax)
i
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iv
Brother® Color Laser One-Year On-Site Limited Warranty
(USA only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to Toner Cartridges,
Drum Unit, Belt Unit, and Waste Toner
Box.
Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consumable and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original
purchase date.
Accompanying Consumable and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to our Customer Service
Hotline at 1-877-BROTHER (1-877-276-8437)
or to a Brother Authorized Service Center
within the applicable warranty period
Supply Brother or the Brother Authorized
Service Center with a copy of your dated bill of
sale showing that this Product was purchased
within the U.S. For the name of local Brother
Authorized Service Center(s), call 1-877BROTHER (1-877-276-8437) or visit
www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to provide information pertaining to
the defect or malfunction of this Product.
®
-brand parts and
.
v
Brother® Color Laser One-Year On-Site Limited Warranty
(USA only)
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will evaluate
your report of a possible defect to determine
whether a defect exists, and if it does exist,
Brother or an Authorized Service Center will
provide “On-site Warranty Service” during
“Normal Working Hours” and will repair the
Machine and/or accompanying Consumable
and Accessory Items at no charge to you for
parts or labor. “On-site Warranty Service” shall
consist of the remedial service, as
necessitated by normal usage, to restore this
product to good operating condition at your
location and does not guarantee uninterrupted
operation of this Product. “Normal Working
Hours” shall mean 9:00am to 5:00pm (local
time), Monday through Friday, excluding legal
and local holidays observed by Brother or the
Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty, you will be charged
for any service and/or replacement
parts/products at Brother’s or the Authorized
Service Center’s then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What you must provide:
Reasonable cooperation with the Brother
Representative in troubleshooting as they
diagnose the problem, provide access to this
Product at reasonable times and provide
adequate working space including heat, light,
ventilation, electric current and outlets for the
use of the Brother representative.
if you first reported the problem
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for the repair as described above,
Brother shall not be liable for any direct,
indirect, incidental or consequential damages
or specific relief. Because some states do not
allow the exclusion or limitation of
consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive andonly statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother
International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service
providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax
machine free of charge if defective in material or workmanship. This warranty applies only to
products purchased and used in Canada. This limited Warranty does not include cleaning,
consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing
units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil
bottles) or damage caused by accident, neglect, misuse or improper installation or operation
or any damage caused from service, maintenance, modifications, or tampering by anyone
other than a Brother Authorized Service Representative, or if shipped out of the country. The
use of supplies or consumable items that are non-Brother products may void your warranty.
This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the laser printer/MFC/Fax in excess of the specifications or with the Serial
Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be
the sole liability of the end-user/purchaser. The Laser Printer/MFC/Fax machine will be
serviced on-site. Canadian Proof of Purchase in the form of a Sales Receipt must be provided
if requested by the service personnel. In the event that geographical location does not permit
us to provide on-site service to you, Brother reserves the right to exchange your machine with
an equivalent or better one through a courier service.
When shipping or transporting your Laser Printer/MFC/Fax machine, please refer to your
Operation Manual for the proper packaging procedures. Failure to remove the Toner
Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during
shipping or transport will cause severe damage to the Laser Printer/MFC/Fax machine and
will void the Warranty.
Improper packaging may cause severe damage to the machine during shipping and will void
the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT
THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or
modify this warranty. The warranty states Brother’s entire liability and your exclusive remedy
against Brother for any failure of the Laser Printer/MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
Laser Printer/MFC/Fax machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the use of
or inability to use the product, even if advised by the end user/purchaser of the possibility of
such damages. Since some Provinces do not allow the above limitation of liability, such
limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres throughout
Canada. For Technical Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-Brother. Internet
support: support@brother.ca or browse Brother’s Web
Site www.brother.ca.
vii
Table of Contents
Section IGeneral
1General information2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the User’s Guides.................................................................................2
General information2
Loading paper and documents10
General setup21
Security features25
1
General information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold style identifies keys on the
machine control panel or
computer screen.
ItalicsItalicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Accessing the User’s
1
Guides
The advanced features of the Printer,
Network and Scanner are explained in the
Software and Network User’s Guides that you
can find on the CD-ROM.
1
Warning icons tell you what to do to
avoid the risk of injury.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Caution icons tell you about
procedures you must follow to
prevent damaging the machine.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.
2
General information
Viewing documentation1
Viewing documentation (Windows®) 1
To view the documentation, from the Start
menu, point to Brother, DCP-9045CDN from
the program group, and then click
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labeled
Windows
®
into your CD-ROM drive.
b If the language selection screen
appears, click your language.
c If the model name screen appears, click
your model name. The CD-ROM main
menu will appear.
e Click the documentation you want to
read:
HTML documents (3 manuals):
HTML User’s Guide for stand-alone
operations, Software User’s Guide
and Network User’s Guide.
This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick
Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find scanning instructions1
1
If this window does not appear, use
Windows
start.exe program from the root directory
of the Brother CD-ROM.
®
Explorer to find and run the
d Click Documentation.
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (For Windows
Vista™ only) in Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
®
XP/Windows
ScanSoft™ PaperPort™ 11SE with
OCR How-to- Guides1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
3
Chapter 1
Viewing documentation (Macintosh®) 1
a Turn on your Macintosh
Insert the Brother CD-ROM labeled
Macintosh
b The following window will appear.
®
into your CD-ROM drive.
®
.
c Double-click the Documentation icon.
d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
User’s Guide, Software User’s Guide
and Network User’s Guide in HTML
format.
The documents are also available in PDF
format (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick Setup
Guide.
The PDF format is recommended for
printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
How to find scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto!® PageManager® User's Guide:1
Instructions for scanning directly from
Presto!
Presto!
can be viewed from the Help selection in
the Presto!
®
PageManager® The complete
®
PageManager® User’s Guide
®
PageManager® application.
4
Accessing Brother
General information
support
®
(for Windows
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers on page i and on
the Brother CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(www.brother.com
Brother Home Page.
)1
) click
1
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall (www.brothermall.com
additional product and service
information, click Brother Mall.com.
For the latest news and product support
information
(http://solutions.brother.com/
Brother Solutions Center.
Supplies Information.
To return to the main page, click Back.
Or, if you have finished, click Exit.
), click
) for
), click
5
Chapter 1
Control panel overview1
1
2
1 Print keys:
Direct
Lets you print data from a USB flash
memory drive that you can connect
directly to the machine. You can also print
images directly from your PictBridge
compatible camera.
Secure
When using Secure Function Lock, you
can switch restricted users by holding
down d as you press the Secure key. (See
Turning Secure Function Lock
on on page 27.)
You can print data saved in memory when
you enter your four-digit password. (For
details about using the Secure key, see
the Software User’s Guide on the
CD-ROM.)
Job Cancel
Cancels a programmed print job and
clears print data in machine’s memory.
10
2 LCD
Displays messages to help you set up and
use your machine.
3 StatusLED
The LED will flash and change color
depending on the machine’s status.
4 Menu keys:
Menu
Lets you access the Menu to program
your settings in the machine.
Clear/Back
Deletes entered data or lets you cancel
the current setting.
OK
Lets you store your settings in the machine.
d or c
Press to scroll backwards or forwards
through menu selections.
a or b
Press to scroll through the menus and
options.
6
General information
1
5 Numeric keys
Use to enter information into the machine.
6 Stop/Exit
Stops an operation or exits from a menu.
7 Start
Color
Lets you start making copies in full color.
Black
Lets you start making copies in black &
white.
8 Copy keys:
Contrast/Quality
Lets you change the quality or contrast for
the next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used
for the next copy.
Sort
Sorts multiple copies using the ADF.
Nin1
You can choose N in 1 copy to 2 or 4
pages onto one page.
9 Duplex
You can choose Duplex to copy on both
sides of the paper.
10 Scan
Puts the machine in Scan mode. (For
details about scanning, see the Software User’s Guide on the CD-ROM.)
7
Chapter 1
Status LED indications1
The Status LED (light emitting diode) will flash and change color depending on the machine’s
status.
The LED indications shown in the table below are used in the illustrations in this chapter.
LEDLED Status
LED is off.
LED is on.
Green
Green
Yellow
Yellow
Red
Red
LED is blinking.
LEDMachine StatusDescription
Sleep ModeThe power switch is off or the machine is in Sleep Mode.
Warming UpThe machine is warming up for printing.
Green
ReadyThe machine is ready to print.
Green
Receiving DataThe machine is either receiving data from the computer,
processing data in memory, or printing data.
Yellow
Data Remaining in
Print data remains in the machine’s memory.
Memory
Yellow
8
LEDMachine StatusDescription
Service errorFollow the steps below.
1. Turn off the power switch.
Red
2. Wait a few seconds, and then turn it back on and try to print
again.
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call
Brother Customer Service. (See Brother numbers on page i.)
Red
Cover openThe front cover or back cover is open. Close the cover.
Toner life endReplace the toner cartridge with a new one.
Paper errorPut paper in the tray or clear the paper jam. Check the LCD
message.
Scan lockCheck that the scanner lock lever is released.
Out of memoryMemory is full.
OthersCheck the LCD message.
Note
When the power switch is off or the machine is in sleep mode, the LED is off.
General information
1
9
2
Loading paper and documents2
Acceptable paper and
other media
Recommended paper2
To get the best print quality, we suggest using
the following paper.
Print quality may vary according to the type of
paper you are using.
You can use the following types of media:
plain paper, labels or envelopes.
For best results, follow the steps below:
Use paper made for plain paper copying.
Use paper that is 20 to 24 lb (75 to
90 g/m
Use labels which are designed for use in
laser printers.
Avoid touching the printed surface of the
paper immediately after printing.
Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
2
).
2
)
2
)
2
)
2
DO NOT load envelopes, labels or thick
paper (more than 28 lb or 105 g/m
paper tray or optional lower tray. It may
cause paper jams.
CAUTION
Type and size of paper2
The machine loads paper from the installed
standard paper tray, or multi-purpose tray, or
optional lower tray.
Standard paper tray2
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper trays on page 11. The standard paper tray
can hold up to 250 sheets of Letter/A4, legal
and folio size paper (20 lb or 80 g/m
can be loaded up to the maximum paper mark
on the sliding paper width guide.
Multi-purpose tray (MP tray)2
The MP tray can hold up to 50 sheets of
paper (20 lb or 80 g/m
Paper can be loaded up to the maximum
paper mark on the sliding paper width guide.
Optional lower tray (LT-100CL)2
The optional lower tray can hold up to 500
sheets of Letter/A4, legal and folio size paper
(20 lb or 80 g/m2). Paper can be loaded up to
the top line of the maximum paper mark on
the sliding paper width guide.
2
) or up to 3 envelopes.
2
) into the
2
). Paper
10
Loading paper and documents
The names for the paper trays in the printer driver and this Guide are as follows: 2
Tray and optional unitName
Standard paper trayTray 1
Optional lower trayTray 2
Multi-purpose trayMP tray
Paper capacity of the paper trays2
Paper sizePaper typesNo. of sheets
Paper Tray
(Tray #1)
Multi-purpose tray
(MP tray)
Paper Tray
(Tray #2)
A4, Letter, Legal,
Executive, A5, A6, B5,
B6 and Folio
1
Width: 2.75 to 8.5 in.
(69.9 to 215.9 mm)
Length: 4.57 to 16.0 in.
(116.0 to 406.4 mm)
A4, Letter, Legal,
Executive, A5, B5, B6
and Folio
1
Plain paper, Thin paper
and Recycled paper
Plain paper, Thin paper,
Thick paper, Recycled
paper, Bond paper,
Envelope and Labels
Plain paper, Thin paper
and Recycled paper
up to 250
[20lb(80g/m
2
)]
up to 50 (plain paper)
[20lb(80g/m
2
)]
up to 3 (envelopes)
up to 500
[20lb(80g/m
2
)]
2
1
Folio size is 8 in. × 13 in.
Recommended paper specifications 2
The following paper specifications are
suitable for this machine.
Ash content (wt%)Below 23
Brightness (%)Higher than 80
Opacity (%)Higher than 85
20-24 (75-90)
9
11
-10e
10e
9
12
-10e
10e
11
Chapter 2
Handling and using special
paper2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
Your supplier should be informed that the
paper or envelopes will be used in a color
laser machine.
Preprinted paper must use inks that can
withstand the temperature of the
machine’s fusing process (392 degrees
Fahrenheit or 200 degrees centigrade for
a period of 0.1 seconds).
If you have selected a cotton bond paper,
paper having a rough surface, such as
cockle or laid finished paper or paper that
is wrinkled or puckered, the paper may
exhibit degraded performance.
Types of paper to avoid2
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
CAUTION
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1 0.08 in. (2 mm) or greater
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
12
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
Loading paper and documents
Envelopes2
Most envelopes will be suitable for your
machine. However, some envelopes will
have feed and print-quality problems
because of the way they have been made.
A suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two pieces of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed from MP tray.
Before you put envelopes in the tray, check
the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
Note
• Before you print envelopes, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
• Before you print a lot of envelopes, test
one to make sure that the print results are
what you want.
• Envelope joints that are sealed by the
manufacturer should be secure.
• DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
• DO NOT print envelopes using duplex
printing.
• For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
• We recommend that you do not print
within 0.6 in. (15 mm) of the edges of
envelopes.
• See Acceptable paper and other media on page 10.
2
1
1 Feeding direction
1
13
Chapter 2
Types of envelopes to avoid2
DO NOT use envelopes:
CAUTION
• that are damaged, curled, wrinkled or an
unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs more
than the paper weight specifications for
the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on surface as shown in figure
below
• with sealing flaps that have not been
folded at purchase
• with sealing flaps as shown in figure
below
• with each side folded as shown in figure
below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage is not covered
under any Brother warranty or service
agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
• with double flaps as shown in figure
below
14
Loading paper and documents
Labels2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the belt unit or rollers and cause jams
and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Label sheets should not exceed the paper
weight specifications described in this User’s
Guide. Labels exceeding this specification
may not feed or print properly and may cause
damage to your machine.
Labels can be fed from the MP tray only.
Types of labels to avoid2
Unprintable area2
Unprintable area for copies2
The printable area of your machine begins at
approximately 0.16 in. (4 mm) from the top
and bottom and 0.12 in. (3 mm) from both
sides of the paper.
2
1
1 0.16 in. (4 mm)
2 0.12 in. (3 mm)
Note
This unprintable area shown above is for a
single copy or a 1 in 1 copy using Letter
size paper. The unprintable area changes
with the paper size.
2
1
2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
CAUTION
Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
15
Chapter 2
Unprintable area when
printing from a computer2
When using the default driver the printable
area is smaller than the paper size, as shown
below.
Portrait
2
1
1 0.16 in. (4.23 mm)
2 0.16 in. (4.23 mm)
Landscape
2
1
2
1
2
Loading paper and
envelopes
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When printing on plain paper 16 to 28 lb
(60 to 105 g/m
For printing on other types of media use the
MP tray (multi-purpose tray).
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
2
) use the paper tray.
2
1
1 0.16 in. (4.23 mm)
2 0.16 in. (4.23 mm)
Note
The unprintable area shown above is for
Letter size paper. The unprintable area
changes with the paper size.
16
Loading paper and documents
Loading plain paper in the paper tray 2
a Unfold the output paper tray support
flap (1).
1
b Pull the paper tray completely out of the
machine.
d Fan the stack of paper well to avoid
paper feeding problems.
e Put the paper into the paper tray with the
top edge of the paper in first and the
print side face down.
Make sure that the paper is flat in the
tray and below the maximum paper
mark (1).
1
2
c While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size. Make sure that the
guides are firmly in the slots.
1
f Push the paper tray firmly back into the
machine.
17
Chapter 2
Loading envelopes or other media in
the multi-purpose tray (MP tray)
Use the MP tray when printing envelopes,
labels, and thick paper.
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Unfold the output paper tray support
flap (1).
1
c Pull out the MP tray support flap (1).
2
1
d Put the envelopes (up to 3) or media in
the MP tray with the top edge first and
the print side face up.
b Open the MP tray and lower it gently.
18
Loading paper and documents
Loading documents2
You can make copies, and scan from the ADF
(automatic document feeder) and from the
scanner glass.
Using the ADF (automatic
document feeder)2
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m
before putting them in the ADF.
Make sure documents written with ink are
completely dry.
2
) paper and always fan the pages
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper-clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
c Place your document, face up top edge
first, in the ADF until you feel it touch the
feed roller. The LCD will show
ADF Ready.
d Adjust the paper guides to fit the width of
your document.
To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
To scan non-standard documents see
Using the scanner glass on page 20.
CAUTION
2
a Unfold the ADF document output
support flap (1) and the ADF support
flap (2).
2
1
b Fan the pages well.
19
Chapter 2
Using the scanner glass2
You can use the scanner glass to scan or
copy the pages of a book or one page at a
time. Documents can be up to 8.5 inches
wide and up to 14 inches long (215.9 mm
wide to 355.6 mm long).
To use the scanner glass, the ADF must be
empty.
a Lift the document cover.
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
c Close the document cover.
If the document is a book or is thick,
DO NOT slam the cover or press on it.
CAUTION
20
3
General setup3
Paper settings3
Paper type3
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 1, 1.
To set the paper type for Tray#1
press Menu, 1, 1, 2.
To set the paper type for Tray#2
press Menu, 1, 1, 3 if you installed
the optional tray.
11.Paper Type
1.MP Tray
aPlain
bThickSelect ab or OK
b Press a or b to choose Thin, Plain or
Recycled Paper for Tray#1 and
Tray#2.
Choose Thin, Plain, Thick,
Thicker or Recycled Paper for
MP Tray.
Press OK.
Paper size3
You can use nine sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document on the page.
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 2, 1.
To set the paper size for Tray#1
press Menu, 1, 2, 2.
To set the paper size for Tray#2
press Menu, 1, 2, 3 if you installed
the optional tray.
12.Paper Size
1.MP Tray
aA4
bLetterSelect ab or OK
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A6, B5, B6,
Folio or Any.
Press OK.
c Press Stop/Exit.
3
c Press Stop/Exit.
Note
• Any (size) appears only when you choose
the MP tray (Menu, 1, 2, 1).
• If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A6 size is not available for the optional
Tray #2.
21
Chapter 3
Tray use in copy mode3
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a Press Menu, 1, 6, 1.
16.Tray Use
1.Copy
aMP>T1
bT1>MPSelect ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only
MP>T1>T2
1
, MP Only,
1
or T1>T2>MP1.
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
c Press Stop/Exit.
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
Tray use in print mode3
You can change the default tray the machine
will use for printing from your computer.
a Press Menu, 1, 6, 2.
16.Tray Use
2.Print
aMP>T1
bT1>MPSelect ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only
MP>T1>T2
1
, MP Only,
1
or T1>T2>MP1.
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
c Press Stop/Exit.
Note
• The setting in the printer driver will take
priority over the setting made on the
control panel.
• If the control panel is set to
Tray#1 Only, MP Only or
Tray#2 Only
Auto Select in the printer driver, the
machine pulls the paper from that tray.
1
Tray#2 Only appears only if the optional tray is
installed.
1
and you choose
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
22
General setup
Volume settings3
Beeper volume3
When the beeper is on, the machine will beep
when you press a key or make a mistake. You
can choose a range of volume levels, from
High to Off.
a Press Menu, 1, 3.
13.Beeper
a Low
Med
b High
Select ab or OK
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Automatic daylight
Ecology features3
Toner save3
You can save toner using this feature. When
you set toner save to On, print appears
lighter. The default setting is Off.
a Press Menu, 1, 5, 1.
15.Ecology
1.Toner Save
aOn
bOffSelect ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Note
We do not recommend Toner Save for
printing Photo or Grayscale images.
3
savings time
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Fall.
a Press Menu, 1, 4.
14.Auto Daylight
aOn
bOffSelect ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
3
23
Chapter 3
Sleep time3
Setting the sleep time reduces power
consumption by turning off the fuser while the
machine is idle.
You can choose how long the machine must
be idle (from 000 to 240 minutes) before it
goes into sleep mode. When the machine
receives computer data or makes a copy, the
timer will be reset. The default setting is 005
minutes.
While the machine is in sleep mode the LCD
will display Sleep. When printing or copying
in sleep mode, there will be a short delay
while the fuser warms up.
a Press Menu, 1, 5, 2.
15.Ecology
2.Sleep Time
005Min
Enter & OK Key
b Enter the length of time the machine is
idle before entering sleep mode (000 to
240).
Press OK.
LCD contrast3
You can change the contrast to make the
LCD look lighter or darker.
a Press Menu, 1, 7.
17.LCD Contrast
-nnonn+
Select dc&OK
b Press d to make the LCD darker. Or,
press c to make the LCD lighter.
Press OK.
c Press Stop/Exit.
User Settings List3
You can print a list of the settings you
programmed including the network
configuration.
a Press Menu, 6, 4.
64.User Settings
c Press Stop/Exit.
Turning off the scanner lamp 3
The scanner lamp stays on for 30 minutes
before automatically switching off to preserve
the life of the lamp and reduce power
consumption.
To turn the scanner lamp off manually press
the d and c keys simultaneously. The scanner
lamp will remain turned off until the next time
you use the scanning feature.
Note
Turning the lamp off regularly will reduce
the lamp’s life.
24
Press Start
b Press Black Start or Color Start.
c Press Stop/Exit.
4
Security features4
Security4
Secure Function Lock4
Secure Function Lock lets you restrict Public
access to certain machine functions (Copy,
Scan and Print).
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
Disabling at least one function is required to
turn on Secure Function Lock for the Public
user.
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must select the stored name
and enter a password to use the machine.
Make a careful note of your password. If you
forget it, please call Brother Customer
Service.
Note
• You can set up to 25 individual users and
one Public user.
Setting the password for the
administrator
The password you set in these steps is for the
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. (See Setting up restricted
users on page 26 and Turning Secure
Function Lock on on page 27.)
a Press Menu, 1, 8.
18.Function Lock
New Passwd:XXXX
Enter & OK Key
b Enter a four-digit number for the
password using numbers 0-9, l or #.
Press OK.
c Re-enter the password when the LCD
shows Verify:.
Press OK.
d Press Stop/Exit.
4
4
• When you set up a Public user, you can
restrict one or more of the machine’s
functions to all users who do not have a
password.
• Only administrators can set limitations
and make changes for each user.
• When Print is disabled, PC print jobs will
be lost without notification.
25
Chapter 4
Setting up the Public user4
You can set up the Public user. Public users
do not need to enter a password.
Note
You must disable at least one function to
turn on Secure Function Lock for Public
user.
a Press Menu, 1, 8.
18.Function Lock
a Lock OffiOn
Set Password
b Setup User
Select ab or OK
b Press a or b to select Setup User.
Press OK.
c Enter the administrator password.
Press OK.
18.Function Lock
Setup User
aPublic
bUser01Select ab or OK
d Press a or b to select Public.
Press OK.
e Press a or b to select Enable or
Disable for Copy(color).
Press OK.
After you have set Copy(color), repeat
this step for Copy(B&W), Scan and
Print.
Press OK.
Setting up restricted users4
You can set up users with restrictions and a
password.
a Press Menu, 1, 8.
18.Function Lock
aLock OffiOn
Set Password
bSetup User
Select ab or OK
b Press a or b to select Setup User.
Press OK.
c Enter the administrator password.
Press OK.
18.Function Lock
Setup User
aPublic
bUser01
Select ab or OK
d Press a or b to select User01.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text on page 160.)
Press OK.
f Enter a four-digit password for the user.
Press OK.
g Press a or b to select Enable or
Disable for Copy(color).
Press OK.
After you have set Copy(color), repeat
this step for Copy(B&W) and Scan.
Press OK.
Note
You can set PC print for only the Public
user. When Print is disabled for the Public
user, all restricted users will be unable to
use the Print function.
f Press Stop/Exit.
26
h Repeat d to g for entering each
additional user and password.
i Press Stop/Exit.
Note
You cannot use the same password as
another user’s password.
Security features
Turning Secure Function Lock on/off 4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Secure Function Lock on4
a Press Menu, 1, 8.
18.Function Lock
aLock OffiOn
Set Password
bSetup User
Select ab or OK
b Press a or b to select Lock OffiOn.
Press OK.
c Enter your four-digit administrator
password. Press OK.
Turning Secure Function Lock off 4
a Press Menu, 1, 8.
18.Function Lock
Switching Users4
This setting allows a restricted user to log on
the machine when Secure Function Lock is
turned on.
Note
After a restricted user has finished using
the machine, it will return to the Public
setting in one minute.
a Hold down d as you press Secure.
Function Lock
Change User
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
When Copy mode is disabled:
a Press Duplex, Start, numeric key or
one of the copy setting buttons.
Access Denied
4
aLock OniOff
bChange User
Select ab or OK
b Press a or b to select Lock OniOff.
Press OK.
c Enter your four-digit administrator
password.
Press OK.
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
When Scan mode is disabled:
a Press Scan key.
Access Denied
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
27
Chapter 4
28
Section II
CopyII
Making copies30
5
Making copies5
How to copy5
LCD display for Copy mode5
Contrast:- +
1
2
Quality :Auto
3
Enlg/Red:100%
4
Tray :MP>T1
Press or Start
Quality :Auto
Enlg/Red:100%
Tray :MP>T1
6
Bright :-
Select & OK
1 Contrast
2Quality
3 Copy ratio
4 Tray selection
5 Number of copies
6 Brightness
+
01
01
5
Making multiple copies5
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Black Start or Color Start.
Note
• (To sort your copies, see Sorting copies
using the ADF on page 36.)
• If the LCD shows “Please Wait” and the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the color registration and cleaning
process of the belt unit.
Stop copying5
To stop copying, press Stop/Exit.
Making a single copy5
a Load your document.
b Press Black Start or Color Start.
30
Making copies
Copy options
(temporary settings)
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary Copy keys. You can use different
combinations. You can also use the Duplex
key to change the duplex (2-sided) copy
settings.
The machine returns to its default settings
one minute after copying.
Improving copy quality5
You can choose from a range of quality
settings. The default setting is Auto.
Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
To change the default setting, follow the
steps below:
5
a Press Menu, 2, 1.
21.Quality
a
Auto
Text
b
Select ab or OK
Photo
b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
5
Text
Suitable for documents containing only
text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting,
follow the steps below:
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Contrast/Quality.
Press a or b to choose Quality.
Press OK.
d Press d or c to choose Auto, Text or
Photo.
Press OK.
e Press Black Start or Color Start.
31
Chapter 5
Enlarging or reducing the
image copied5
You can choose the following enlargement or
reduction ratios:
Press
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
100%*
104% EXEiLTR
141% A5iA4
200%
Custom(25-400%)
50%
70% A4iA5
78% LGLiLTR
83% LGLiA4
85% LTRiEXE
91% Full Page
94% A4iLTR
97% LTRiA4
To enlarge or reduce the next copy follow the
instructions below:
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Enlarge/Reduce.
d Press Enlarge/Reduce or c.
e Press c.
f Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you
want.
Press OK.
Press a or b to choose
Custom(25-400%).
Press OK.
Use the numeric keys to enter an
enlargement or reduction ratio from
25% to 400%. (For example, press
53 to enter 53%.)
32
Press OK.
g Press Black Start or Color Start.
Note
Page Layout Options 2 in 1(P), 2 in 1(L), 4
in 1(P) or 4 in 1(L) are not available with
Enlarge/Reduce.
Making copies
Making N in 1 copies
(page layout)5
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page, which lets you save
paper.
Important5
Please make sure the paper size is set to
Letter, A4, Legal or Folio.
(P) means Portrait and (L) means
Landscape.
You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Nin1.
g Place the next page on the scanner
glass.
Press OK.
Repeat f and g for each page of the
layout.
h After all the pages have been scanned,
press 2 in f to finish.
If you are copying from the ADF:5
Insert your document face up in the direction
shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
5
d Press a or b to choose 2in1(P),
2in1(L), 4in1(P),
4in1(L) or Off(1 in 1).
Press OK.
e Press Black Start or Color Start to
scan the page.
If you placed the document in the ADF,
the machine scans the pages and starts
printing.
If you are using the scanner glass, go
to f.
f After the machine scans the page,
press 1 to scan the next page.
Flatbed Copy:
Next Page?
a1.Yes
b2.NoSelect ab or OK
4 in 1 (L)
33
Chapter 5
1
1
1
1
1
1
If you are copying from the scanner
glass:
Insert your document face down in the
direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Duplex (2-sided) copying5
5
You can reduce the amount of paper used
when copying by using the duplex copy
feature. This allows you to copy on both sides
of a sheet of paper.
If you want to use the duplex copy feature, we
recommend you load your document in the
ADF.
If you get an Out of Memory message while
you are making duplex copies, try installing
extra memory. (See Out of memory message on page 38.)
Duplex copy (long edge)5
1 sided i 2 sided
Portrait
1
1
2
2
Landscape
1
2
2 sided i 2 sided
Portrait
1
2
Landscape
1
2
1
2
1
2
1
2
34
Making copies
1
1
1
1
1
1
2 sided i 1 sided
Portrait
1
1
2
Landscape
1
2
2
1
2
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Duplex and a or b to select
1sided i 2sided,
2sided i 2sided or
2sided i 1sided.
Duplex
a1sided i 2sided
2sided i 2sided
b2sided i 1sided
Select ab or OK
Press OK.
d Press Black Start or Color Start to
scan the document.
Advanced Duplex copy (short edge) 5
Advanced 2 sided i 1 sided
Portrait
1
2
1
2
Landscape
1
1
2
Advanced 1 sided i 2 sided
Portrait
1
2
1
2
2
Landscape
1
1
2
2
a Load your document.
5
Note
b Use the numeric keys to enter the
number of copies (up to 99).
Duplex copy using a 2-sided legal size
document is not available.
c Press Duplex and a or b to select
Advanced.
Duplex
a1sided i 2sided
2sided i 2sided
b2sided i 1sided
Select ab or OK
Press OK.
35
Chapter 5
d Press a or b to select
2sided i 1sided or
1sided i 2sided.
Press OK.
Duplex Advanced
a2sided i 1sided
b1sided i 2sided
Select ab or OK
e Press Black Start or Color Start to
scan the document.
Note
Duplex copy using a 2-sided legal size
document is not available.
Sorting copies using the ADF5
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
a Load your document in the ADF.
Adjusting brightness,
contrast and color5
Brightness5
Adjust the copy brightness to make copies
darker or lighter.
To temporarily change the copy brightness
setting, follow the steps below:
a Load your document.
b Use the numeric keys to enter the
To change the default setting follow the steps
below:
Color adjust5
You can change the default setting for color
saturation.
To change the default setting follow the steps
below:
a Press Menu, 2, 4.
24.Color Adjust
Red
1.
Green
2.
Blue
3.
Select ab or OK
b Press a or b to choose 1.Red, 2.Green
or 3.Blue.
Press OK.
c Press d or c to increase or decrease the
color saturation.
Press OK.
d Return to b to choose the next color.
Or press Stop/Exit.
5
a Press Menu, 2, 3.
23.Contrast
-nnonn+
Select dc&OK
b Press d or c to increase or decrease the
contrast.
Press OK.
c Press Stop/Exit.
37
Chapter 5
Tray selection5
You can change the tray use only for the next
copy.
a Load your document.
b Use the numeric keys to enter the
number of copies (up to 99).
c Press Tray Select.
d Press a or b to choose MP>T1, T1>MP,
#1(XXX)
Press OK.
1
or MP(XXX)1.
e Press Black Start or Color Start.
Press
Tray Select
MP>T1 or M>T1>T2
T1>MP or T1>T2>M
#1(XXX)
#2(XXX)
MP(XXX)
1
1
1
Out of memory
message
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Black Start or Color Start to copy the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
If you run out of memory, you can add it. See
Memory board on page 62.
5
1
XXX is the paper size you set in Menu, 1, 2.
Note
• T2 or #2 appears only if the optional paper
tray is installed.
• To change the default setting for Tray
Select, see Tray use in copy mode on page 22.
38
Section III
Walk-up printing III
Printing photos from a digital camera40
Printing data from a USB flash memory drive
44
Printing photos from a digital
6
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
(See Connecting a camera as a storage device on page 42.)
camera
Before using
PictBridge
PictBridge requirements6
To avoid errors, remember the following
points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file must be taken with the
digital camera you want to connect to the
machine.
Using PictBridge6
Setting your digital camera6
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera. Depending on your
camera some of these settings may not be
available.
Copies
Quality
Paper size
Date print
File name print
Layout
6
Note
The names and availability of each setting
depends on the specification of your
camera.
You can also set the following PictBridge
settings by using the control panel.
Menu selectionsOptions
Paper SizeLetter, A4, B5, A5, B6, A6
Orientation
Date & TimeOff, On
File NameOff, On
Print QualityNormal, Fine
Portrait, Landscape
6
1
40
1
If you choose the paper size Letter, A4 or B5, Portrait
will be chosen. If you choose A5, B6 or A6,
Landscape will be chosen.
a Press Menu, 4, 3.
43.PictBridge
1.Paper Size
2.Orientation
3.Date & Time
Select ab or OK
Printing photos from a digital camera
b To set the PictBridge settings, press a or
b to choose 1.Paper Size,
2.Orientation, 3.Date & Time,
4.File Name, or 5.Print Quality.
Press OK.
c Press a or b to choose an option for
each menu setting.
Press OK.
d Press Stop/Exit.
Repeat b to c for each PictBridge
setting.
Note
• Camera settings are prioritized as long as
your camera is not set to use your
machine’s settings (default settings). If
your camera is set to use your machine’s
settings, the machine will print your photo
using the settings below.
Machine settingsDefault settings
Paper SizeLetter
OrientationPortrait
Date & TimeOff
File NameOff
Print QualityNormal
• Please refer to the documentation
supplied with your camera for more
detailed information on changing
PictBridge settings.
Printing images6
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the front of the
machine using a suitable USB cable.
1
b Turn on the camera. Make sure your
camera is in PictBridge mode.
When the machine has recognized the
camera, the LCD shows the following
message depending on which mode the
machine is in:
aScan to FTP
Scan to E-mail
Scan to Image
bScan to OCR
Select ab or OK
c Set your camera to print an image. Set
the number of copies if you are asked.
When the machine starts printing an
image, the LCD will shows the following
message:
PictBridge
6
Printing. Keep...
Note
Please refer to the documentation
supplied with your camera for detailed
operations how to print using PictBridge.
41
Chapter 6
CAUTION
To prevent damage to your machine, DO
NOT connect any device other than a digital
camera or USB flash memory drive to the
USB direct interface.
DO NOT remove the digital camera from
the USB direct interface until the machine
has finished printing.
DPOF printing6
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
Connecting a camera
as a storage device
Even if your camera is not in PictBridge
mode, or does not support PictBridge, you
can connect your camera as a normal
storage device. This enables you to print
photos from your camera.
Follow these steps in Printing data directly
from the USB flash memory
drive on page 45.
(If you would like to print photos in PictBridge
mode, see Setting your digital camera on page 40.)
Note
The name of the storage mode and
operation differs among digital cameras.
Please refer to the documentation
supplied with your camera for detailed
information, such as how to switch from
PictBridge mode to mass storage mode.
6
The following DPOF settings are available.
1 in 1 printing
Copies
42
Understanding the
Printing photos from a digital camera
error messages
Once you are familiar with the types of errors
that can occur while you are using the
PictBridge, you can easily identify and
troubleshoot any problems.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Unusable Device
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
(For more detailed solutions, see Error and maintenance messages on page 81.)
6
6
43
Printing data from a USB flash
7
With the direct print feature, you do not need
a computer to print data. You can print by just
plugging your USB flash memory drive into
the machine’s USB direct interface.
Note
Some USB flash memory drives may not
work with the machine.
memory drive
Supported file formats 7
Direct print supports the following file formats:
PDF version 1.6
JPEG
Exif + JPEG
PRN (created by DCP-9045CDN driver)
TIFF (scanned by all MFC or DCP Brother
models)
PostScript
DCP-9045CDN BRScript3 printer driver)
1
The data including JBIG2 image file, JPEG2000
image file and layered files are not supported.
1
®
3™ (created by the
Creating a PRN or
®
PostScript
3™ file for
direct printing
Note
The screens in this section may vary
depending on your application and
operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother DCP-9045CDN
Printer (1) and check the Print to file
box (2). Click Print.
7
7
1
2
44
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB flash memory drive
connected to your computer, you can
save the file directly to the USB flash
memory drive.
Printing data from a USB flash memory drive
Printing data directly
from the USB flash
memory drive
a Connect your USB flash memory drive
to the USB direct interface (1) on the
front of the machine.
1
b When the machine has recognized the
USB flash memory drive, the Direct
LED turns blue.
Press the Direct key.
Direct Print
a1.FILE0_1.PDF
2.FILE0_2.PDF
b3.FILE0_3.PDF
Select ab or OK
• Only the following characters can be
displayed on the LCD :
A B C D E F G H I J K L M N O P Q R S T
7
U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @
{ } ~ ! # ( ) & _ ^
d Do one of the following:
Press a or b to choose a setting you
need to change and press OK, and then
press a or b to choose an option for the
setting and press OK.
If you do not need to change the current
default setting, go to e.
Note
• You can choose the following settings:
• Paper Size
• Multiple Page
• Orientation
• Duplex
• Media Type
• Collate
• Tray Use
7
c Press a or b to choose the folder name
or file name you want to print.
Press OK.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Press OK.
Note
•
If you want to print an index of the files,
choose
Press Black Start or Color Start to print
the data.
• File names containing more than 8
characters will appear on the LCD as the
first 6 characters of the file name followed
by a tilde mark (~) and a number. For
example, “HOLIDAY2007.JPG” would
appear as “HOLIDA~1.JPG”.
Index Print
, and then press OK.
• Print Quality
• PDF Option
• Depending on the file type, some of these
settings may not appear.
e Press Black Start or Color Start if you
have finished.
f Press the numeric keys to enter the
number of copies you want.
Press OK.
Direct Print
FILE0_1.PDF
No. of Copies:
Press Start
g Press Color Start or Black Start to
print the data.
1
45
Chapter 7
CAUTION
To prevent damage to your machine, DO
NOT connect any device other than a digital
camera or USB flash memory drive to the
USB direct interface.
DO NOT remove the USB flash memory
drive from the USB direct interface until the
machine has finished printing.
Note
• If you want to change the default setting
for the paper tray to feed paper from,
press Menu, 1, 6, 2 to change the paper
tray setting.
• You can change the default settings for
direct print by using the control panel
when the machine is not in the direct print
mode. Press Menu, 4 to enter the
USB Direct I/F menu. (See Menu
table on page 149.)
Understanding the
error messages
Once you are familiar with the types of errors
that can occur while you print data from the
USB flash memory drive with direct print, you
can easily identify and troubleshoot any
problems.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Unusable Device
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
(See Error and maintenance messages on page 81 for the detailed
solution.)
7
46
Section IV
SoftwareIV
Software and network features48
8
Software and network features8
The User’s Guide on the CD-ROM includes
the Software User’s Guide and Network
User’s Guide for features available when
connected to a computer (for example,
printing and scanning). These guides have
easy to use links that, when clicked, will take
you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
ControlCenter2 (for Macintosh
Network Printing
Network Scanning
®
)
®
)
Note
See Accessing the User’s
Guides on page 2.
How to read HTML
User’s Guide
This is a quick reference for using the HTML
User’s Guide.
For Windows
Note
If you have not installed the software, see
Viewing documentation
(Windows
a From the Start menu, point to Brother,
DCP-9045CDN from the programs group, then click User’s Guides in
HTML format.
®
®
) on page 3.
b
Click on the manual you want (
USER’S GUIDE
GUIDE
or
menu.
,
NETWORK USER’S
USER’S GUIDE
) from the top
c Click the heading you would like to view
from the list at the left of the window.
For Macintosh
®
a Make sure your Macintosh
8
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b Double-click the Documentation icon.
c Double-click your language folder, and
8
then double-click the top page file.
d Click on the manual you want
(SOFTWARE USER’S GUIDE,
NETWORK USER’S GUIDE or USER’S
GUIDE), and then click the heading you
would like to read from the list at the left
of the window.
SOFTWARE
®
is turned
8
48
Section V
AppendixesV
Safety and legal50
Option60
Troubleshooting and routine maintenance64
Menu and features149
Specifications162
Glossary172
Safety and legalA
A
Choosing a locationA
Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine
near a standard, grounded AC power outlet. Choose a location where the temperature remains
between 50° F and 90.5° F (10° C and 32.5° C) and the humidity is between 20% to 80% (without
condensation).
CAUTION
Avoid placing your machine in a high-traffic area.
DO NOT place the machine near heaters, air conditioners, refrigerators, water, chemicals or
devices that contain magnets or generate magnetic fields.
DO NOT expose the machine to direct sunlight, excessive heat, open flames, salty or corrosive
gasses, moisture, or dust.
DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic
timers.
Disruption of power can wipe out information in the machine’s memory.
Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.
DO NOT put objects on top of the machine.
50
Safety and legal
To use the machine safelyA
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the
machine. Before you clean the inside of the
machine, make sure you have unplugged the
power cord from the AC power outlet.
DO NOT handle the plug with wet hands. Doing
this might cause an electrical shock.
Always make sure the plug is fully inserted.
After you have just used the machine, some
internal parts of the machine will be extremely hot.
When you open the front or back cover of the
machine, DO NOT touch the shaded parts shown
in the illustration.
The fuser unit is marked with a caution label.
Please DO NOT remove or damage the label.
To prevent injuries, be careful not to put your
hands on the edge of the machine under the
document cover.
A
51
To prevent injuries, be careful not to put your
fingers in the area shown in the illustration.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
When you move the machine, grasp the side hand
holds that are located at the bottom of the
machine. DO NOT carry the machine by holding
scanner unit.
To prevent injuries when moving or lifting this
machine, make sure to use at least two people.
This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must disconnect the power cord from the AC power outlet to shut off the
power completely.
DO NOT use flammable substances or any type of
spray to clean the inside or outside of the machine.
Doing this may cause a fire or electrical shock.
Refer to Routine maintenance on page 98 for how
to clean the machine.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line or unplug the cords during a lightning storm.
52
Safety and legal
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink,
washing machine, or in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the machine.
SAVE THESE INSTRUCTIONS
A
53
Important informationA
Federal Communications Commission (FCC) Declaration of
Conformity (USA only)A
Responsible Party:Brother International Corporation
declares, that the products
Product Name: DCP-9045CDN
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Call the dealer or an experienced radio/TV technician for help.
ImportantA
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s
authority to operate the equipment.
Important—about the interface cableA
A shielded interface cable should be used to ensure compliance with the limits for a Class B digital
device.
54
Safety and legal
Industry Canada Compliance Statement (Canada only) A
This Class B digital apparatus complies with Canadian ICES–003.
Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada.
Disconnect deviceA
This product must be installed near an electrical jack that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical jack to shut off power
completely.
LAN connection A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
International ENERGY STAR® Compliance StatementA
The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an E
E
NERGY STAR
NERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets the
®
guidelines for energy efficiency.
Laser safetyA
A
This equipment is certified as a Class 1 laser product as a defined in IEC 60825-1+A2:2001
specifications under the U.S. Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This
means that the equipment does not produce hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined within protective housings
and external covers, the laser beam cannot escape from the machine during any phase of user
operation.
55
FDA regulationsA
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the
United States. The following label on the back of the machine indicates compliance with the FDA
regulations and must be attached to laser products marketed in the United States.
Manufactured:
BROTHER TECHNOLOGY (SHENZHEN) LTD.
NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China.
This product complies with FDA performance standards for laser products except for deviations pursuant
to Laser Notice No. 50, dated July 26, 2001.
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous invisible radiation exposure.
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning inside of the machine. DO NOT use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless proper ventilation
is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
56
Safety and legal
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (US only).
12 DO NOT place anything in front of the machine that will block printed pages.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock).
A
57
Legal limitations for copyingA
Color reproductions of certain documents are illegal and many result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Internal Revenue Stamps (canceled or uncanceled)
Selective Service or draft papers
Passports
United States/Canadian Postage Stamps (canceled or uncanceled)
Food Stamps
Immigration Papers
Checks or drafts drawn by Governmental agencies
Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
58
Safety and legal
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the U.S. and other countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
PostScript is a registered trademark and Postscript 3 is a trademark of Adobe Systems
Incorporated.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide, the Software User’s
Guide, and the Network User’s Guide are registered trademarks of their respective
companies.
A
59
OptionB
B
OptionB
This machine has the following optional accessory. You can increase the capabilities of the
machine with this item.
Lower tray unitDIMM memory
LT-100CL
60
Option
Optional paper trayB
Order Number: LT-100CL
An optional lower tray can be installed, and it
can hold up to 500 sheets of 20 lb (80 g/m
paper.
When an optional tray is installed, the
machine can hold up to 800 sheets of plain
paper.
Installing the optional paper
trayB
This machine is heavy. To prevent injuries
use at least two people to lift the machine.
Be careful not to pinch your fingers when
you set the machine down.
WARNING
a Turn off the power switch. Unplug the
interface cable, and then the power cord
from the AC outlet.
2
b Using two people, lift the machine
carefully and place it onto the optional
lower tray unit, so that the alignment
pins of the lower tray unit are inserted
into the guide holes on the bottom of the
)
machine as shown.
c Plug the machine’s power cord back into
the AC power outlet first, and reconnect
all cables.Turn on the machine’s power
switch.
d To set the paper size for the lower tray,
press Menu, 1, 2, 3. Press a or b to
choose A4, Letter, Legal,
Executive, A5, B5, B6 or Folio.
Press OK, and then press Stop/Exit.
B
61
e For Windows
®
users:
Go to Start > Control Panel > Printers
and Faxes. Right-click on your printer
icon and choose Properties. Choose
the Accessories tab and click Auto Detect. When the optional lower tray
and paper size have been detected click
Apply.
Note
The Auto Detect function is not available
under the following machine conditions:
Memory boardB
This machine has 128 MB of standard
memory and one slot for optional memory
expansion. You can expand the memory up
to 640 MB by installing dual in-line memory
modules (SO-DIMMs). When you add the
optional memory, it increases the
performance for both copy and print
operations.
SO-DIMM typesB
You can install the following SO-DIMM:
Buffalo SO-DIMM
CapacityBuffalo part number
128 MBVN 133-D128/MF
VN 133-D128/SD
256 MBVN 133-D256/MB
VN 133-D256/SD
512 MBVN 133-D512/SCD
• The machine’s power switch is off.
• The machine is in an error state.
• The machine is in a network shared
environment.
• The cable is not connected to the
machine correctly.
If this situation occurs, you can manually
add the options you have installed. In
Available Options select the option you
have installed, click Add, and then click
Apply.
For Macintosh® users:
The printer driver is already configured for
use with the lower paper tray. No additional
steps are required.
For more information, visit the Buffalo
Technology site at
http://www.buffalo-technology.com
In general, the SO-DIMM must have the
following specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64, 128, 256 or 512 MB
Height: 1.25 in. (31.75 mm)
Dram Type: SDRAM 2 Bank
.
62
Option
Note
• There might be some SO-DIMMs that will
not work with the machine.
• For more information, call Brother
Customer Service.
Installing extra memoryB
a Turn off the machine’s power switch.
b Disconnect the interface cable from the
machine, and then unplug the power
cord from the AC power outlet.
c Remove the DIMM covers (1 and 2).
2
1
e Hold the DIMM by the edges and align
the notches in the DIMM with the
protrusions in the slot. Insert the DIMM
diagonally (1), then tilt it toward the
interface board until it clicks into
place (2).
1
f Put the DIMM covers (2 and 1) back on.
2
2
1
d Unpack the DIMM and hold it by its
edges.
To prevent damage to the machine from
static electricity, DO NOT touch the
memory chips or the board surface.
CAUTION
g Plug the machine’s power cord back into
the AC power outlet first, and then
connect the interface cable.
h Turn on the machine’s power switch.
Note
To make sure that you have installed the
SO-DIMM properly, you can print the user
settings page that shows the current
memory size. (See User Settings List on page 24.)
B
63
Troubleshooting and routine
C
maintenance
TroubleshootingC
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you are having difficulty with your machineC
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com
Copy quality difficulties
DifficultiesSuggestions
Vertical black lines appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one of the corona wires for printing is dirty. (See Cleaning the scanner on page 99 and Cleaning the corona wires on page 104.)
.
C
64
Troubleshooting and routine maintenance
Printing difficulties
DifficultiesSuggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridges and drum unit are installed properly. (See
Replacing the drum unit on page 122.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 81.)
Check that machine is online:
(For Windows Vista™)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother DCP-9045CDN Printer. Make sure that Use
Printer Offline is unchecked.
®
XP and Windows Server® 2003)
®
2000)
Start
button and select
Settings
. Make sure that
and then
Use Printer Offline
Printers
. Right-click
is unchecked.
’s input buffer’s full signal. Make
The machine prints unexpectedly
or it prints garbage.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
The machine is not printing or has
stopped printing and the machine’s
Status LED turns yellow.
(For Windows
Click the Start button and select Printers and Faxes. Right-click Brother DCP-9045CDN Printer. Make sure that Use Printer Offline is unchecked.
(For Windows
Click the
DCP-9045CDN Printer
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
Check the paper size setting in the printer driver. You need to select A4, Letter,
Legal or Folio.
Press Job Cancel. As the machine cancels the job and clears it from the memory
it may produce an incomplete printout.
Brother
C
65
Scanning difficulties
DifficultiesSuggestions
TWAIN errors appear while
scanning.
Network scanning does not work.See Network difficulties on page 67.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort
TWAIN driver.
™ 11SE, click File, Scan or Get Photo and choose the Brother
Software difficulties
DifficultiesSuggestions
Cannot install software or print.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
The machine does not print from
Adobe Illustrator.
Run the Repair MFL-Pro Suite program on the CD
and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)
-ROM. This program will repair
Paper handling difficulties
DifficultiesSuggestions
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
The machine does not feed paper
from the MP tray.
How do I print on envelopes?You can load envelopes from the MP tray. Your application must be set up to print
Which paper can I use?You can use plain paper, recycled paper, envelopes and labels that are made for
There is a paper jam.(See Paper jams on page 87.)
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not chosen in the printer driver.
If the LCD shows Paper Jam message and you still have a problem, see Paper
jams on page 87.
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
laser machines. (For details, see Acceptable paper and other media on page 10.)
66
Troubleshooting and routine maintenance
Print quality difficulties
DifficultiesSuggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 10.)
Printed pages are smeared.The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s Guide on the
CD-ROM.)
Printouts are too light. If this problem occurs when making copies, turn Toner Save mode to off in the
machine menu settings. (See Toner save on page 23.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
DifficultiesSuggestions
Cannot print over a wired Network.
The network printing feature does
not work.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration list to see your current Network settings. (See User Settings List on page 24.) Reconnect the LAN cable to the hub to verify that the
cable and network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections are good,
the upper LED of the back panel of the machine will be green.
67
C
Network difficulties (continued)
DifficultiesSuggestions
The network scanning feature
does not work.
The network printing feature does
not work.
(For Windows
necessary network connection. Follow the instructions below to configure your
firewall. If you are using personal firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows
a Click the Start button, Control Panel, Network and Internet Connections,
and then Windows Firewall. Make sure that Windows Firewall on the
General tab is set to On.
b Click the Advanced tab and Settings... button of the Network Connection
Settings.
c Click the Add button.
d To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother
Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network : Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
®
only) The firewall setting on your PC may be rejecting the
®
XP SP2 users:
e If you still have trouble with your network connection, click the Add button.
f To add port 137 for both network scanning and network printing, enter the
information below:
1. In Description of service: Enter any description, for example “Brother
network scanning”
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network : Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is selected.
6. Click OK.
g Make sure if the new setting is added and is checked, and then click OK.
68
Network difficulties (continued)
DifficultiesSuggestions
The network scanning feature
does not work.
The network printing feature does
not work.
(continued)
For Windows Vista™ users:
a Click the Start button, Control Panel, Network and Internet, Windows
Firewall and click Change settings .
b When the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the administrator
c Make sure that Windows Firewall on the General tab is set to On.
d Click the Exceptions tab.
e Click the Add port... button.
f To add port 54925 for network scanning, enter the information below:
1. In Name: Enter any description, for example “Brother Scanner”.
2. In Port number: Enter “54925”.
3. Make sure UDP is selected. Then click OK.
Troubleshooting and routine maintenance
password and click OK.
Your computer cannot find your
machine.
g Make sure that the new setting is added and is checked, and then click
Apply.
h If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the Exceptions
tab and then click Apply.
®
For Windows
necessary network connection. For details, see the instruction above.
For Macintosh
located in Macintosh HD/Library/Printers/Brother/Utilities or from the Model
pop-up menu of ControlCenter2.
users: The firewall setting on your PC may be rejecting the
®
users: Re-select your machine in the DeviceSelector application
C
69
Improving the print qualityC
If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable or try the machine on another
computer.
Note
You can resolve a print quality problem by replacing a toner cartridge with a new one when the
LCD shows the Toner Life End message.
One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the color of the streak or band. (See Replacing
a toner cartridge on page 117.)
Clean all four corona wires (one for each color) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 104.)
Make sure each corona wire’s green tab is at the home position (b).
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
The fuser unit may have a smudge mark. Call Brother Customer
Service at 1-877-BROTHER (1-877-276-8437) (in USA) or
1
-877-BROTHER (in Canada).
One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the color of the line. (See Replacing a toner
cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Clean all four corona wires (one for each color) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 104.)
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 100.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
Make sure that the recommended paper was used.
Choose Thick paper mode in the printer driver or in the machine
Paper Type menu setting, or use thinner paper than you are currently
using. (See Paper type on page 21 and Basic tab in the Software User’s Guide on the CD-ROM.)
Change the paper to fresh, unopened paper.
Check the machine
’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 50.)
Clean all four corona wires (one for each color) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 104.)
If the print quality has not improved, put in a new drum unit. (See
Replacing the drum unit on page 122.)
Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line.
(See Replacing a toner cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
b Make a few copies of a blank, white sheet of paper. (See Making
multiple copies on page 30.)
c If you still see the spots on printed documents after making multiple
copies, clean the drum unit (See Cleaning the drum unit on
page 108.)
d If the print quality still has not improved you need to install a new
drum. (See Replacing the drum unit on page 122.)
Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See
Choosing a location on page 50.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and
other media on page 10.)
Install a new toner cartridge for the color causing the problem. (See
Replacing a toner cartridge on page 117.)
Clean the corona wires and the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104 and Cleaning
the drum unit on page 108.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
Check the machine
temperatures and high humidity can increase the amount of
background shading. (See Choosing a location on page 50.)
Install a new toner cartridge for the color causing the problem. (See
Replacing a toner cartridge on page 117.)
Clean the corona wires of the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104.) If the print
quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
Make sure the paper or other print media is loaded properly in the
paper tray and that the guides are not too tight or too loose against
the paper stack.
Set the paper guides correctly.
The paper tray may be too full.
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
’s environment. Conditions such as high
72
Troubleshooting and routine maintenance
Examples of poor print
Recommendation
quality
Ghost
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See
Acceptable paper and other media on page 10.)
Make sure that you choose the proper media type in the printer driver
or in the machine
’s Paper Type menu setting. (See Acceptable paper
and other media on page 10 and Basic tab in the Software User’s
Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
The color of your printouts are
not what you expected.
Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
Make sure that the toner cartridges are not empty. (See Toner life end
message on page 117.)
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
Make sure that the belt unit is installed properly. (See Replacing the
belt unit on page 128.)
Perform the calibration by using the control panel. Press Menu, 3, 6.
a Press OK to select Calibrate.
b Press 1 to select Yes.
(For more information, see Software User’s Guide on the CD-ROM.)
Adjust the color by using the custom setting in the printer driver.
Colors the machine can print and colors you see on a monitor are
different. The machine may not be able to reproduce the colors on
your monitor.
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other media on page 10.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Put in a new belt unit. (See Replacing the belt unit on page 128.)
All one color Clean the corona wires of the drum unit for the color causing the
problem. (See Cleaning the corona wires on page 104.) If the print
quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 122.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Uneven density appears
periodically across the page
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
Make sure that the belt unit is installed properly. (See Replacing the
belt unit on page 128.)
Make sure that the waste toner box is installed properly. (See
Replacing the waste toner box on page 133.)
Perform the auto color registration by using the control panel. Press
Menu, 3, 7, 1.
Or
Perform the manual color registration by using the control panel.
a Print the correction chart by using the control panel. Press
Menu, 3, 8, 1.
b Enter the correction value on the chart. Press Menu, 3, 8, 2.
If the color misregistration is not corrected after registering the color
manually, take all the toner cartridges out of the drum unit and turn
the drum unit over, then make sure that four drum unit gears are in
the home position. The home position of each drum can be identified
by matching the number on the drum unit gear to the same number
on the side of the drum unit as shown in the illustration.
74
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Put in a new belt unit. (See Replacing the belt unit on page 128.)
Put in a new waste toner box. (See Replacing the waste toner box on
page 133.)
If solid areas of color or images have cyan, magenta or yellow fringes,
you can use the auto-registration feature to correct the problem.
Troubleshooting and routine maintenance
Examples of poor print
Recommendation
quality
Missing image at edge Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 117.)
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 122.)
One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge for the color with the white line.
(See Replacing a toner cartridge on page 117.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 122.)
Missing image at thin line
If you are using a Windows
®
printer driver, open Properties window,
and then click Printing Preferences. Choose the Advanced tab,
Device Options, Print Setting, and then check the Improve pattern
printing or Imporve Thin Line boxes.
We recommend that you place the drum unit and toner cartridges on a
clean, flat surface with a piece of disposable paper underneath them in
case you accidentally spill or scatter toner.
DO NOT touch the surface of the photosensitive drum.
Take all the toner cartridges out of the drum unit and turn the drum
unit over. Wipe the toner on the edge of drum unit with a dry lint free
soft cloth as shown in the illustration.
80
Troubleshooting and routine maintenance
Error and maintenance messagesC
As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.
Error MessageCauseAction
Access ErrorThe device is removed from the
USB direct interface while the
data is processing.
CalibrateCalibration failed.Press Black Start or Color Start and try
Cartridge Error
Put the Black (K)
Toner Cartridge back
1
in.
1
The toner cartridge
colour with the
problem is shown in
the message.
Change Parts
Belt Unit
Change Parts
Drum
Change Parts
Fuser Unit
Change Parts
Laser Unit
The toner cartridge is not installed
properly.
It is time to replace the belt unit.Replace the belt unit. (See Replacing the belt
The drum unit is near the end of
its life.
The drum unit counter was not
reset when a new drum was
installed.
It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser
It is time to replace the laser unit. Call your Brother dealer to purchase the laser
Press Stop/Exit. Reinsert the device and try to
print with direct print or PictBridge.
again.
Do one of the following:
Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
Put in a new drum unit. (See Replacing the
drum unit on page 122.)
Put in a new belt unit. (See Replacing the
belt unit on page 129.)
Put in a new waste toner box. (See
Replacing the waste toner box on
page 133.)
If the problem continues, call your Brother
dealer.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put
it back into the drum unit again.
unit on page 128.)
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.
(See Replacing the drum unit on page 122.)
Press Menu, 6, 6, and then
Drum. Press OK and press 1 to reset the drum
unit counter.
unit.
unit.
a or b to choose
C
81
Error MessageCauseAction
Change Parts
PF Kit MP
Change Parts
PF Kit 1
Change Parts
PF Kit 2
Change Parts
Waste Toner Box
Check Paper Size The paper in the tray is not the
Cooling Down
Wait for a while
Cover is Open
Close the Front
Cover.
Cover is Open
Close the Back
Cover.
Document JamThe document was not inserted
Drum ErrorThe corona wires on the drum
EL ErrorThe machine has a mechanical
Fuser ErrorThe temperature of fuser unit
It is time to replace the paper
feeding kit for the MP tray.
It is time to replace the paper
feeding kit for Tray 1.
It is time to replace the paper
feeding kit for Tray 2.
The waste toner box is almost full. Be ready to replace the waste toner box. (See
correct size.
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
The front cover is not closed
completely.
The back cover is not closed
completely.
or fed properly, or the document
scanned from the ADF was too
long.
unit need to be cleaned.
problem.
does not rise at a specified
temperature within specified time.
The fuser unit is too hot.
Call your Brother dealer to purchase the
PF Kit MP.
Call your Brother dealer Service to purchase
the PF Kit 1.
Call your Brother dealer Service to purchase
the PF Kit 2.
Replacing the waste toner box on page 133.)
Load the correct size of paper in the tray and
set the "Paper Size" (Menu, 1, 2) and "Tray
Use" (Menu, 1, 6). (See Paper size on
page 21, Tray use in copy mode on page 22
and Tray use in print mode on page 22.)
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try it again.
Close the front cover of the machine.
Close the back cover of the machine.
See Document jams on page 86 or Using the ADF (automatic document feeder) on
page 19.
Clean the four corona wires on the drum unit.
(See Cleaning the corona wires on page 104.)
Open the front cover and close it again.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
for 15 minutes with the power on.
82
Troubleshooting and routine maintenance
Error MessageCauseAction
Init Unable XXThe machine has a mechanical
problem.
Jam DuplexThe paper is jammed in the
duplex unit.
Jam RearThe paper is jammed in the back
of the machine.
Jam InsideThe paper is jammed inside the
machine.
JamMPTrayThe paper is jammed in the MP
tray of the machine.
JamTray1
JamTray2
Low TemperatureThe temperature of the machine
No Belt UnitThe belt unit is not installed.Install the belt unit. (See Replacing the belt
No Drum UnitThe drum unit is not installed.Install the drum unit. (See Replacing the drum
No PaperThe machine is out of paper or
No TrayThe paper tray is not completely
No Waste TonerThe waste toner box is not
Out of MemoryThe machine’s memory is full.Copy operation in progress
The paper is jammed in the paper
tray of the machine.
is too cold.
paper is not properly loaded in the
paper tray.
closed.
installed.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try to print, copy or scan again.
(See Paper jams on page 87.)
(See Paper jams on page 87.)
(See Paper jams on page 87.)
(See Paper jams on page 87.)
(See Paper jams on page 87.)
Increase room temperature to allow the
machine to operate.
unit on page 128.)
unit on page 122.)
Do one of the following:
Refill the paper in the paper tray or MP
tray.
Remove the paper and load it again.
Close the paper tray properly.
Install the waste toner box. (See Replacing the waste toner box on page 133.)
Do one of the following:
Press Black Start or Color Start to copy
the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Print operation in process
Reduce print resolution. (See Advanced
tab in the Software User’s Guide on the
CD-ROM.)
Clear the data from the memory by
pressing Job Cancel.
C
83
Error MessageCauseAction
Print Unable XXThe machine has a mechanical
problem.
Protected Device The protect switch of the USB
flash memory drive is on.
RegistrationRegistration failed.Press Black Start or Color Start and try it
Rename the FileThere is already a file on the USB
flash memory drive with the same
name as the file you are trying to
save.
Scan Unable XXThe machine has a mechanical
problem.
Document is too long for duplex
scanning.
Scanner LockedThe scanner lock is locked.Open the document cover, and then release
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try to print, copy or scan again.
Turn off the protect switch of the USB flash
memory drive.
again.
Do one of the following:
Try Manual Registration, Menu, 3, 8. (See
Manual Registration in the Software User’s
Guide on the CD-ROM.)
Put in a new belt unit. (See Replacing the
belt unit on page 128.)
Put in a new drum unit. (See Replacing the
drum unit on page 122.)
Replace the empty toner cartridge with a
new one. (See Replacing a toner
cartridge on page 117.)
Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
If the problem continues, call Brother
Customer Service.
Change the file name of the file on the USB
flash memory drive or the file you are trying to
save.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes before
you try it again.
Press Stop/Exit. Use a suitable size of paper
for duplex scanning. (See Scan on page 166.)
the scanner lock lever.
Press Stop/Exit.
84
Troubleshooting and routine maintenance
Error MessageCauseAction
Toner Life End
Replace Black(K)
Toner Cartridge.
1
The toner cartridge
colour which is used
up is shown in the
message.
The drum unit and toner
cartridges assembly is not
installed properly, or one or more
1
of the toner cartridges are used
up and printing is not possible.
Do one of the following:
Re-install the toner cartridges and drum
unit assembly.
Replace the empty toner cartridge with a
new one. (See Replacing a toner
cartridge on page 117.)
If one of the colour toner cartridges is
empty, choose Mono in the printer driver to
be able to continue printing in
monochrome.
Toner Low
Prepare New Black(K)
Toner Cartridge.
1
The toner cartridge
colour which is near
the end of life is
shown in the
message.
If the LCD shows Toner Low,
you can still print; however, the
machine is telling you that the
1
toner cartridge is near the end of
its life and the toner will soon run
out.
Too Many FilesThere are too many files stored
on the USB flash memory drive
Unusable DeviceAn incompatible or broken device
has been connected to the USB
direct interface.
Waste Toner Full It is time to replace the waste
toner box.
Wrong Paper Size The paper in the tray is not the
Order a new toner cartridge now for the toner
cartridge colour that is low.
Reduce the number of files stored on the USB
flash memory drive.
Remove the device from the USB direct
interface. Turn off the machine’s power switch,
wait a few seconds and turn it on again.
Replace the waste toner box. (See Replacing the waste toner box on page 133.)
Load the correct size of paper in the tray.
correct size or the tray is empty.
85
C
Document jamsC
If the document is jammed, follow the steps
below.
Document is jammed under the
document cover
a Take out any paper from the ADF that is
not jammed.
C
Document is jammed in the top of the
ADF unit
The document may get jammed if it is not
inserted or fed properly, or if it is too long.
Follow the steps below to clear a document
jam.
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
d Close the ADF cover.
e Press Stop/Exit.
b Lift the document cover.
C
c Pull the jammed document out to the
right.
d Close the document cover.
e Press Stop/Exit.
Document is jammed at the output
trayC
a Take out any paper from the ADF that is
not jammed.
b Pull the jammed document out to the
right.
86
c Press Stop/Exit.
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