Brother DCP-8110DN, DCP-8150DN, DCP-8155DN Basic User Guide

Basic User’s Guide

DCP-8110DN DCP-8150DN DCP-8155DN

Not all models are available in all countries. (in USA):

Please go to the Brother Solutions Center at http://solutions.brother.com/ your model page to download the other manuals.

and click Manuals on

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-8110DN / DCP-8150DN / DCP-8155DN (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

Important

Note

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at http://www.brother-usa.com/service/

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

You can check here for Brother driver updates. To keep your machine’s performance up to date, check here for the latest firmware upgrade.

1-901-379-1215 (fax)

(514) 685-4898 (fax)

Ordering accessories and supplies

Note

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In Canada, only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada: 1-877-BROTHER

http://www.brother.ca/

Description Item

Toner Cartridge <Black>

TN-720 (Approx. 3,000 pages)

TN-750 (Approx. 8,000 pages)

Drum Unit

DR-720 (Approx. 30,000 pages) Basic User's Guide LX9483001 (English for USA and Canada) Quick Setup Guide LX9487001 (English for USA and Canada) Paper Tray 2

LT-5400 (DCP-8150DN and DCP-8155DN option)

123

124

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High yield toner cartridge

1 page per job.

Drum life is approximate and may vary by type of use.

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide

Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and software for the operating system and connection type you are using.

Basic User's Guide Learn the basic Copy, Scan and Direct Print

operations and how to replace consumables. See troubleshooting tips.

Advanced User's Guide

Learn more advanced operations: Copy, security features, printing reports and performing routine maintenance.

Software User's Guide

Follow these instructions for Printing, Scanning, Network Scanning and using the Brother ControlCenter utility.

Network User's Guide

This Guide provides useful information about wired network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Google Cloud Print Guide

This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail™ for mobile, GOOGLE DOCS™ for mobile and applications for the Chrome OS.

Printed / In the Box

For USA:

PDF file / Brother Solutions Center at http://solutions.brother.com/

For Other Countries: PDF file / Installer CD-ROM / In the Box

PDF file / Brother Solutions

Center

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing JPEG and PDF

your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

PDF printing is not supported on Windows® Phone.

Visit us at http://solutions.brother.com/.

files from

PDF file / Brother Solutions

Center

(Basic User’s Guide)

1 General information 1

Using the documentation.......................................................................................1

Symbols and conventions used in the documentation .................................... 1

Accessing the Advanced User's Guide, Software User's Guide

and Network User's Guide..................................................................................2

Viewing Documentation...................................................................................2

How to access Guides for Advanced Features......................................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

Data LED indications.......................................................................................8

2 Loading paper 9

Loading paper and print media..............................................................................9

Loading paper in the standard paper tray and the optional lower tray ............9

Loading paper in the multi-purpose tray (MP tray) ........................................11

Unscannable and unprintable areas..............................................................15

Paper settings......................................................................................................16

Paper Type ....................................................................................................16

Paper Size .....................................................................................................16

Tray Use in COPY mode...............................................................................17

Tray Use in print mode ..................................................................................17

Acceptable paper and other print media..............................................................18

Recommended paper and print media ..........................................................18

Type and size of paper..................................................................................18

Handling and using special paper .................................................................20

)................................................................4

3 Loading documents 23

How to load documents .......................................................................................23

Using the automatic document feeder (ADF) ................................................23

Using the scanner glass ................................................................................24

4 Making copies 25

How to copy.........................................................................................................25

Stop copying..................................................................................................25

Copy settings.................................................................................................25

5 Printing data from a USB Flash memory drive or digital camera

supporting mass storage 26

Creating a PRN file for direct printing ..................................................................26

Printing data directly from the USB Flash memory drive or digital camera

supporting mass storage ..................................................................................27

6 How to print from a computer 30

Printing a document.............................................................................................30

7 How to scan to a computer 31

Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 31

Changing the SCAN key settings ........................................................................34

Before scanning.............................................................................................34

SCAN key settings.........................................................................................34

Scanning using the SCAN key ......................................................................36

A Routine maintenance 37

Replacing the consumable items.........................................................................37

Replacing the toner cartridge ........................................................................39

Cleaning the corona wire...............................................................................45

Replacing the drum unit.................................................................................47

B Troubleshooting 52

Identifying your problem ......................................................................................52

Error and maintenance messages .......................................................................53

Document Jams...................................................................................................59

Document is jammed in the top of the ADF unit ............................................59

Document is jammed under the document cover ..........................................59

Removing small documents jammed in the ADF...........................................60

Document is jammed at the output tray.........................................................60

Paper Jams..........................................................................................................61

Paper is jammed in the MP tray ....................................................................61

Paper is jammed in paper tray 1 or tray 2 .....................................................62

Paper is jammed at the back of the machine ................................................63

Paper is jammed inside the machine.............................................................66

Paper is jammed in the duplex tray ...............................................................70

If you are having difficulty with your machine ......................................................72

Improving the print quality....................................................................................78

Machine Information ............................................................................................86

Checking the Serial Number..........................................................................86

Reset functions..............................................................................................86

How to reset the machine..............................................................................86

C Menu and features 87

On-screen programming ......................................................................................87

How to access the menu mode .....................................................................87

Menu table ...........................................................................................................88

Entering text.......................................................................................................100

D Specifications 102

General..............................................................................................................102

Document Size ..................................................................................................104

Print media.........................................................................................................105

Copy ..................................................................................................................106

Scanner .............................................................................................................107

Printer................................................................................................................108

Direct Print feature.............................................................................................109

Computer requirements ....................................................................................110

Consumable items.............................................................................................112

Interfaces...........................................................................................................113

Network (LAN) ...................................................................................................114

E Index 115

vii

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on:

In USA: Brother Solutions Center at http://solutions.brother.com/ In Other Countries: Installer CD-ROM / In the Box

The Advanced User's Guide explains the following features and operations.

1 General Setup

IMPORTANT NOTE

Memory storage

Volume settings

Automatic Daylight Saving Time

Ecology features

Quiet mode feature

LCD Contrast

Glass ScanSize

User Settings List

Network Configuration Report

2 Security features

Secure Function Lock 2.0

Setting Lock

3 Making copies

Copy settings

BOptions

Options

Optional paper tray (LT-5400)

Memory board

C Glossary

DIndex

Duplex (2-sided) copying

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance parts

Packing and shipping the machine

viii

Note

WARNING

Important

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Bold Bold style identifies keys on the

Italics Italicized style emphasizes an

Courier New

Follow all warnings and instructions marked on the product.

Most of the illustrations in this User's Guide show the DCP-8155DN.

machine's control panel or on the computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the LCD of the machine.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Note

Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Copy, Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the

Advanced User's Guide, Software User's Guide and Network User's Guide.

(In USA)

You can find these manuals on your model's page of the Brother Solutions Center at http://solutions.brother.com/

Viewing Documentation 1

a Turn on your computer. Insert the

Installer CD-ROM into your CD-ROM drive.

If the Brother screen does not appear automatically, go to My Computer

(Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

For USA:

Go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model's page to download the documentation.

For Other Countries:

Viewing Documentation (Windows®) 1

To view the documentation, from the Start menu, select Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below:

d Click Documentation. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the Guide you want to read.

General information

Note

Viewing Documentation (Macintosh) 1

a Turn on your Macintosh. Insert the

Installer CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c If the model name screen appears,

choose your model name and click Next.

d If the language screen appears,

double-click your language folder.

e Double-click top.pdf. If the country

screen appears, choose your country.

f After the list of User’s Guides appears,

choose the Guide you want to read.

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to- Guides can be viewed from the Help selection in the Nuance™ PaperPort™ 12SE application.

Presto! PageManager User’s Guide

(Macintosh users)

Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg

 The complete Presto! PageManager

User’s Guide can be viewed from the Help selection in the Presto! PageManager application.

users)

How to find Network setup instructions 1

Your machine can be connected to a wired network.

Basic setup instructions uu Quick Setup Guide

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

 Scanning

 ControlCenter

 Network Scanning

More information about network setup uu Network User's Guide

In USA: You can find the Network User's Guide on the Brother Solutions Center at http://solutions.brother.com/

Chapter 1

How to access Guides for Advanced Features1

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/ Click Manuals on your model's page to

download the documentation.

Google Cloud Print Guide 1

Mobile Print/Scan Guide for Brother iPrint&Scan 1

This Guide provides useful information about

printing JPEG and PDF mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

PDF printing is not supported on Windows® Phone.

files from your

Accessing Brother Support (Windows®) 1

You can find all the links you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers uu page i and the Installer CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our Web site

(http://www.brother.com/ Home Page.

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (http://www.brothermall.com/ additional product and service information, click Brother Mall.com.

) click Brother

) for

 To access Canada’s Brother online

shopping mall (http://www.brother.ca/ additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our web site for original/genuine

Brother supplies (http://www.brother.com/original/

Supplies Information.

), click

) for

), click

General information

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother

CreativeCenter. To return to the main page, click Back. Or, if you have finished, click Exit.

)

Accessing Brother Support (Macintosh) 1

You can find all the links you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To download and install Presto!

PageManager, click Presto! PageManager.

 To register your machine using the

Brother Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our Web site for original/genuine

Brother Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1

Pressab or Start

Control panel overview 1

DCP-8110DN, DCP-8150DN and DCP-8155DN have the same keys. The illustration is based on the DCP-8155DN.

1 COPY keys:

Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Enlarges or reduces copies.

2 Error LED

Blinks in orange when the LCD displays an error or an important status message.

3 Duplex

You can choose Duplex to copy or print on both sides of the paper.

4LCD

Displays messages to help you set up and use your machine.

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1

Pressab or Start

General information

5 Menu keys:

Clear

Deletes entered data or lets you cancel the

current setting.

Lets you access the Menu to program your

settings in the machine.

Lets you store your settings in the machine.

Selection keys:

d or c

Press to scroll backwards or forwards through

menu selections.

a or b

Press to scroll through the menus and options.

6 Num eric keys

Use these keys to enter text.

7 Stop/Exit

Stops an operation or exits from a menu.

8Start

Lets you start making copies.

9 SCAN:

SCAN

Puts the machine in SCAN mode.

10 Data LED

The LED will flash depending on the machine's status.

11 Secure Print

You can print data saved in the memory when you enter your four-digit password. (See Software User's Guide.)

When using Secure Function Lock, you can switch restricted users by holding down d as you press Secure Print. (See Advanced User's Guide: Secure Function Lock 2.0.)

Chapter 1

Data LED indications 1

The Data LED (light emitting diode) will flash depending on the machine’s status.

LED Machine Status Description

Green

(blinking)

Green

Ready Mode The machine is ready to print, in Sleep mode, there is no print

data, or the power switch is off.

Receiving Data The machine is either receiving data from the computer,

processing data in memory, or printing data.

Data Remaining in

Print data remains in the machine's memory.

Memory

Loading paper 2

Loading paper and print media

The machine can feed paper from the

standard paper tray, optional lower tray multi-purpose tray.

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection in the print menu, you

can select it through the software. If your

application software does not support it,

you can set the paper size in the printer

driver or by using the control panel

buttons.

The optional lower tray is available for DCP-8150DN

and DCP-8155DN.

Loading paper in the standard paper tray and the optional lower tray 2

You can load up to 250 sheets in the standard paper tray (Tray 1) and 500 sheets in the optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark ( ) on the right-hand side of the paper tray. (For recommended paper to use, see Acceptable paper and other print media uu page 18.)

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

a Pull the paper tray completely out of the

machine.

b While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.

Chapter 2

Note

For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.)

c Fan the stack of paper well to avoid

paper jams and misfeeds.

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark ( ) (1). Overfilling the paper tray will cause

paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

e Put the paper tray firmly back in the

machine. Make sure that it is completely inserted into the machine.

Loading paper

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Loading paper in the multi-purpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays uu page 19.)

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

a Open the MP tray and lower it gently.

Chapter 2

b Pull out the MP tray support (1) and

unfold the flap (2).

c Put paper in the MP tray and make sure:

 The paper stays under the maximum

paper mark (1).

 The side to be printed on must be

face up with the leading edge (top of the paper) in first.

 The paper guides touch the sides of

the paper so it will feed correctly.

d Lift up the support flap to prevent paper

from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Loading paper

Printing on thick paper, labels and envelopes from the MP tray 2

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Open the back cover (face-up output

tray).

b Open the MP tray and lower it gently.

c Pull out the MP tray support (1) and

unfold the flap (2).

Chapter 2

Note

d Put paper, labels or envelopes in the MP

tray. Make sure:

 The number of envelopes in the MP

tray does not exceed 3.

 The paper, labels or envelopes stay

under the maximum paper mark (1).

 The side to be printed on must be

face up.

e Send the print data to the machine.

• Remove each printed envelope immediately to prevent a paper jam.

• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to let the printed pages exit to the face-up output tray.

f Close the back cover (face-up output

tray).

Loading paper

Note

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.

When using BR-Script3 emulation, the unprintable area around the edges of the paper is

0.16 in. (4.2 mm).

Usage Document

Copy

a single copy

or a 1 in 1 copy

Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm)

Print Letter 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

Letter 0.16 in. (4 mm) 0.16 in. (4 mm)

A4 0.16 in. (4 mm) 0.12 in. (3 mm)

Legal 0.16 in. (4 mm) 0.16 in. (4 mm)

A4 0.12 in. (3 mm) 0.12 in. (3 mm)

Legal 0.12 in. (3 mm) 0.12 in. (3 mm)

A4 0.16 in. (4.2 mm) 0.24 in. (6.01 mm)

Legal 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)

Chapter 2

Note

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Do one of the following:

 To set the paper type for the

MP Tray press Menu, 1, 1, 1, 1.

 To set the paper type for Tray#1

press Menu, 1, 1, 1, 2.

 To set the paper type for Tray#2

press Menu, 1, 1, 1, 3.

11.Paper Type

1.MP Tray

a Plain b Thick

Select ab or OK

b Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper

or Label Press OK.

c Press Stop/Exit.

Tray#2 appears only if the optional lower tray is installed on the DCP-8150DN or DCP-8155DN.

The Label type option appears only if you chose the MP tray in step a.

Paper Size 2

You can use ten sizes of paper for copies: Letter, A4, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio (8.5 in. × 13 in.).

When you change the size of paper in the tray, you will also need to change the Paper Size setting so your machine can fit the document on the page.

a Do one of the following:

 To set the paper size for the

MP Tray press Menu, 1, 1, 2, 1.

 To set the paper size for Tray#1

press Menu, 1, 1, 2, 2.

 To set the paper size for Tray#2

press Menu, 1, 1, 2, 3.

12.Paper Size

1.MP Tr ay

a Letter b Legal

Select ab or OK

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any

Press OK.

c Press Stop/Exit.

Tray#2 appears only if the optional lower tray is installed on the DCP-8150DN or DCP-8155DN.

The Any option appears only when you choose the MP tray.

• If you choose Any for the MP Tray Paper Size, you must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size option for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size options for the MP tray.

• A5 L and A6 size are not available for Tray#2.

Loading paper

Note

Tray Use in COPY mode 2

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

To change the tray setting follow the instructions below:

a Press Menu, 1, 5, 1.

15.Tray Use

1.Copy

a MP>T1>T2 b T1>T2>MP Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

Press OK.

Tray#2 Only and T2 appear only if the optional lower tray is installed on the DCP-8150DN or DCP-8155DN.

, the machine pulls the

, MP Only,

or T1>T21>MP.

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer and Direct Print.

a Press Menu, 1, 5, 2.

15.Tray Use

2.Print

a MP>T1>T2 b T1>T2>MP Select ab or OK

b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

, MP Only,

or T1>T21>MP.

Press OK.

Tray#2 Only and T2 appear only if the optional lower tray is installed on the DCP-8150DN or DCP-8155DN.

c Press Stop/Exit.

• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.

Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the

paper tray at the same time because it may cause paper jams or misfeeds.

 For proper printing, you must choose the

same paper size from your software application as the paper in the tray.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is suitable.

 Use labels that are designed for use in

laser machines.

Recommended paper and print media 2

Paper Type Item

Plain Paper Xerox 4200DP 20 lb

Hammermill Laser Print (24 lb=90 g/m

Recycled Paper No specific brand

recommended

Labels Avery laser labels white

#5160

Envelopes No specific brand

recommended

)

Type and size of paper 2

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.

The names for the paper trays in the printer driver and this Guide are as follows: 2

Tray and optional unit Name

Standard Paper Tray Tray 1 Multi-purpose Tray MP Tray Optional Lower Tray

The optional lower tray is available for DCP-8150DN and DCP-8155DN.

Tray 2

Loading paper

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Standard Paper Tray (Tray 1)

Letter, A4, Legal, B5, Executive, A5,

Plain paper, Thin paper, Recycled paper

up to 250 20 lb (80 g/m

)

A5 (Long Edge), A6, B6,

Folio

Multi-purpose Tray (MP Tray)

Width: 3 to 8.5 in. (76.2 to 215.9 mm)

Length: 5 to 14 in. (127.0 to 355.6 mm)

Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper,

50 sheets 20 lb (80 g/m

3 Envelopes

)

Envelopes, Labels

Optional Lower Tray (Tray 2)

Folio size is 8.5 in. × 13 in. The optional lower tray is available for DCP-8150DN and DCP-8155DN.

Letter, A4, Legal, B5, Executive, A5, B6,

Folio

Plain paper, Thin paper, Recycled paper

up to 500 20 lb (80 g/m

)

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

Basis weight

20-24 lb (75-90 g/m Thickness 80-110 μm Roughness Higher than 20 sec.

Stiffness

90-150 cm

/100 Grain direction Long grain

Volume resistivity

Surface resistivity

Filler

-10e11 ohm

10e

-10e12 ohm-cm

10e

(Neutral)

CaCO

Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%

)

 Use paper made for plain paper copying.

 Use paper that is 20 to 24 lb (75 to 90 g/m

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.  This machine can use recycled paper that meets DIN 19309 specifications.

Chapter 2

Important

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your machine.

 Preprinted paper must use ink that can

withstand the temperature of the machine’s fusing process 392 °F (200 °C).

 If you use bond paper, paper with a rough

surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 0.08 in. (2 mm) or greater

may cause jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Loading paper

Important

Envelopes 2

Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed through the MP tray.

We recommend that you print a test envelope to make sure the print results are what you want before printing a large amount of envelopes.

Types of envelopes to avoid 2

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with windows, holes, cut-outs or perforations

• with glue on the surface as shown in the figure below

• with double flaps as shown in the figure below

• with sealing flaps that are not folded down when purchased

• with each side folded as shown in the figure below

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Chapter 2

Important

Labels 2

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine. If this happens, the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 392 °F (200 °C) for a period of 0.1 seconds.

Labels can only be fed through the MP tray.

Types of labels to avoid 2

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

• Avoid feeding labels with the carrier sheet exposed because your machine will be damaged. DO NOT feed partially used carrier sheets.

• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.

Important

Note

Loading documents 3

How to load documents

You can copy and scan from the ADF (automatic document feeder) or the scanner glass.

Using the automatic document feeder (ADF) 3

The ADF can hold up to 35 pages (for DCP-8110DN) or up to 50 pages (for DCP-8150DN and DCP-8155DN) and feeds each sheet individually. Use standard

20 lb (80 g/m pages before putting them in the ADF.

) paper and always fan the

• To scan documents that are not suitable for the ADF, see Using the scanner glass uu page 24.

• It is easier to use the ADF if you are loading a multiple page document.

• Make sure documents with correction fluid or written with ink are completely dry.

a Unfold the ADF document support (1).

Lift up and unfold the ADF document output support flap (2).

Document Sizes Supported 3

Length: 5.8 to 14 in. (147.3 to 355.6 mm) Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) Weight:

17 to 24 lb (64 to 90 g/m

)

How to load documents 3

• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

b Fan the pages well. c Stagger the pages of your document

face up top edge first, in the ADF until the LCD display message changes and you feel the top page touch the feed rollers.

Chapter 3

Note

Important

d Adjust the paper guides (1) to fit the

width of your document.

To scan non-standard documents, see Using the scanner glass uu page 24.

How to load documents 3

To use the scanner glass, the ADF must be empty.

a Lift the document cover. b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

Using the scanner glass 3

You can use the scanner glass to copy or scan pages of a book, one page at a time.

Document Sizes Supported 3

Length: (DCP-8150DN and DCP-8155DN)

Up to 14 in. (355.6 mm)

(DCP-8110DN)

Up to 11.8 in. (300.0 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2.0 kg)

c Close the document cover.

If the document is a book or is thick do not slam the cover or press on it.

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Pressab or Start

Making copies 4

How to copy 4

The following steps show the basic copy operation.

1 No. of Copies

Use the numeric pad to enter the number of copies you want.

a Do one of the following to load your

document:

 Place the document face up in the

ADF. (See Using the automatic document feeder (ADF)

uu page 23.)

 Load your document face down on

the scanner glass. (See Using the scanner glass uu page 24.)

(ADVANCED USER'S GUIDE) For details about changing the following

settings uu Advanced User's Guide: Copy settings:

 Enlg/Red (Enlarge/Reduce)

 Stack/Sort

 Quality

 Brightness

 Contrast

 Page Layout  Tray Select (Tray Selection)

 Duplex

b Press Start.

Stop copying 4

To stop copying, press Stop/Exit.

Copy settings 4

Press temporary COPY keys or Duplex and then press a, b, d or c to scroll through the copy settings. When the setting you want is highlighted, press OK.

(BASIC USER'S GUIDE) For details about changing the following

settings uu page 16 - 17:

 Paper Type

 Paper Size  Tray Use (Tray Use in COPY mode)

Note

Printing data from a USB Flash

memory drive or digital camera supporting mass storage

With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.

You can use a USB Flash Memory Drive that has the following specifications:

USB Class USB Mass Storage Class USB Mass Storage

Class Transfer protocol Bulk transfer Only

Format Sector size Max. 4096Byte Encryption Encrypted devices are

NTFS format is not supported.

• Some USB Flash memory drives may not work with the machine.

• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

SCSI or SFF-8070i

FAT12/FAT16/FAT32

not supported.

b Choose Brother DCP-XXXX Printer (1)

and check the Print to file box (2). Click Print.

c Choose the folder you want to save the

file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.

Creating a PRN file for direct printing 5

The screens in this section may vary depending on your application and operating system.

a From the menu bar of an application,

click File, then Print.

Printing data from a USB Flash memory drive or digital camera supporting mass storage

Note

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

• Make sure your digital camera is turned on.

• If an error occurs, the USB memory options Direct Print and Scan to USB will not appear on the

LCD.

a Connect your USB Flash memory drive

or digital camera to the USB direct interface (1) on the front of the machine. Your machine will enter Direct Print mode automatically. The LCD will automatically show the USB memory menu to confirm the intended use of the USB Flash memory drive or digital camera.

• When the machine is in the Deep Sleep mode, the LCD does not show any information even if you connect a USB Flash memory drive or digital camera to the USB direct interface. Press Stop/Exit on the control panel to wake up the machine.

b Press a or b to choose

1.Direct Print. Press OK.

• If Direct Print is restricted in Secure Function Lock 2.0 for your User ID, and access has been given to another User ID or Public mode, Access Denied will appear on the LCD. Then the LCD will show Change ID and other User IDs so you may switch to a User ID or Public mode that has access.

If you are a restricted user with access to Direct Print, press a or b to choose your name and press OK. Enter your four-digit password and press OK.

• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print. (See Advanced User's Guide: Switching Users.)

• If your ID has been restricted to a page limit in Secure Function Lock, the LCD will show Remaining Pages with the number of pages you have left to print.

Chapter 5

Note

Important

c Press a or b to choose the folder name

or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print. Press OK.

Direct Print a1./FOLDER1

2.FILE_1.PDF

b3.FILE_2.PDF Select ab or OK

• Your digital camera must be switched from PictBridge mode to mass storage mode.

• If you want to print an index of the files, choose Index Print, and then press OK. Press Start to print the data.

d Do one of the following:

 Press a or b to choose a setting you

need to change and press OK, then press a or b to choose an option for the setting and press OK.

 If you do not want to change the

current default settings, go to step e.

Print File Set aPaper Size

Media Type

bMultiple Page Select ab or OK

• You can choose the following settings:

Paper Size

Media Type

Multiple Page

Orientation

Duplex

Collate

Tray Use

Print Quality

PDF Option

• Depending on the file type, some of these settings may not appear.

e Press Start if you have finished

selecting settings.

f Press the numeric keys to enter the

number of copies you want. Press OK.

Direct Pr int

FILE_1.PDF

No. of Copies:

Press Sta rt

g Press Start to print the data. h Press Stop/Exit.

• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.

• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.

Printing data from a USB Flash memory drive or digital camera supporting mass storage

Note

• You can change the default tray that the machine will use for printing. Press Menu, 1, 5, 2, and then press a or b to select the tray you want as the new default. Press OK.

(See Tray Use in print mode uu page 17.)

• You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 4 to enter the

USB Direct I/F menu. (See Menu table uu page 88.)

How to print from a computer 6

Printing a document 6

The machine can receive data from your computer and print it. To print from a computer you must install the printer driver.

(See Software User's Guide: Printing for Windows

Macintosh.)

a Install the Brother printer driver from the

b From your application, choose the Print

c Choose the name of your machine in the

or Printing and Faxing for

Installer CD-ROM. (See Quick Setup Guide.)

command.

Print dialog box and click Properties (or Preferences, depending on the application you are using).

d Choose the settings you want in the

Properties dialog box, and then click OK.

 Paper Size

 Orientation

 Copies

 Media Type

 Resolution

 Print Settings

 Multiple Page

 Duplex / Booklet

 Paper Source

e Click OK to begin printing.

Note

How to scan to a computer 7

Scanning a document as a PDF file using

ControlCenter4 (Windows

(Detailed information uu Software User's Guide: Scanning)

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents uu page 23.) b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.

) 7

d Make sure the machine you want to use is selected from the Model pull-down list.

Chapter 7

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

g Click File.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 7

Changing the SCAN key settings 7

Before scanning 7

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)  Configure the machine with a TCP/IP address if network scanning does not work.

(See Software User's Guide: Configuring Network Scanning (Windows

SCAN key settings 7

You can change your machine’s SCAN key settings using ControlCenter4.

a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list.

).)

c Click the Device Settings tab. d Click Device Scan Settings.

e Choose the File tab. You can change the default settings.

How to scan to a computer

1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 7

Note

Scanning using the SCAN key 7

a Load your document. (See How to load documents uu page 23.) b Press (SCAN). c Press a or b to choose Scan to PC.

Press OK.

d Press a or b to choose File.

Press OK.

e (DCP-8155DN)

If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge or 2sided (S)edge. Press OK.

f (For Network users)

Press a or b to choose the destination computer you want to send to. Press OK. If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the numeric keys on the control panel. Press OK.

g Press a or b to choose Start Scan.

Press OK.

h Press Start.

The machine starts the scanning process.

The following scan modes are available: Scan to:

• USB

• Network (Windows

• Image (Scan to PC)

• OCR (Scan to PC)

• E-mail (Scan to PC)

• File (Scan to PC)

• FTP

• Web Service

Windows® users only. (Windows Vista® SP2 or later and Windows®7) (See Software User's Guide: Using Web Services for scanning on your network (Windows Vista

Windows

7).)

)

(Web Services Scan)

SP2 or greater and

Note

Routine maintenance A

Replacing the consumable items A

The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.

The drum unit and toner cartridge are two separate parts.

Toner cartridge Drum unit

See Replacing the toner cartridge uu page 39.

Order No. TN-720, TN-750

See Replacing the drum unit uu page 47.

Order No. DR-720

LCD messages Consumable item

to get ready

Toner Low

Prepare New Toner Cartridge.

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High yield toner cartridge

Toner cartridge

Approximate life How to replace Order No.

3,000 pages

8,000 pages

123

124

See page 39.

TN-720

TN-750

You will need to clean the machine regularly and replace the consumable items when the following

Note

messages are displayed on the LCD.

LCD messages Consumable item

Approximate life How to replace Order No.

to replace

Replace Toner Toner cartridge

Replace Parts

Drum unit

3,000 pages

8,000 pages

30,000 pages

125

126

134

See page 39.

TN-720

TN-750

See page 48. DR-720

Drum

Drum Stop

Letter or A4 size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

1 page per job.

Drum life is approximate and may vary by type of use.

Standard toner cartridge

High yield toner cartridge

• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

Routine maintenance

Note

Replacing the toner cartridge A

Order No. TN-720, TN-750 The Standard toner cartridge can print

approximately 3,000 pages toner cartridge can print approximately 8,000

pages

. Actual page count will vary depending on your average type of document.

When the toner cartridge is running low, the LCD shows Toner Low.

The toner cartridge that comes supplied with the machine will need to be replaced after

approximately 2,000 pages DCP-8110DN and approximately 3,000

pages

for DCP-8150DN and DCP-8155DN.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

. The High Yield

for

Toner Low A

Toner Low

Prepare...

If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message.

Replace Toner A

When the following message appears on the LCD, you need to replace the toner cartridge:

Replace Toner

Open the...

The machine will stop printing until you replace the toner cartridge. A new genuine Brother toner cartridge will reset the Replace Toner mode.

• To ensure high quality printing, we recommend that you use only Genuine Brother Brand toner cartridges. When you want to buy toner cartridges, please call Brother Customer Service.

• If you print graphics, bold text, charts, Web pages with borders, and other types of printouts that consist of more than simple text, the amount of toner used will increase.

• We recommend that you clean the machine when you replace the toner cartridge. (See Advanced User's Guide: Cleaning and checking the machine.).

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

• Wait to unpack the toner cartridge until immediately before you put it into the machine.

Replacing the toner cartridge A

WARNING

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Take out the drum unit and toner

cartridge assembly.

Routine maintenance

Important

WARNING

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.

(See Product Safety Guide: To use the product safely.)

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

Important

• Handle the toner cartridge carefully. If

Note

toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Routine maintenance

Important

• Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

• Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. In addition, use of third party toner and/or cartridges may trigger incorrect status messages, cause the printer to stop prematurely or otherwise malfunction. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.

f Pull off the protective cover.

Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

g Put the new toner cartridge firmly into

the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically.

Note

Make sure that you put in the toner

Note

cartridge correctly or it may separate from the drum unit.

h Clean the corona wire inside the drum

unit by gently sliding the green tab back and forth several times.

j Close the front cover of the machine.

After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

i Put the drum unit and toner cartridge

assembly back into the machine.

Cleaning the corona wire A

WARNING

If you have print quality problems or the LCD shows Drum Error, clean the corona wire as follows:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

Routine maintenance

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Take out the drum unit and toner

cartridge assembly.

Important

• We recommend that you put the drum unit

Note

and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

e Put the drum unit and toner cartridge

assembly back into the machine.

f Close the front cover of the machine.

d Clean the corona wire inside the drum

unit by gently sliding the green tab from left to right and right to left several times.

Routine maintenance

Note

Replacing the drum unit A

Order No. DR-720 A new drum unit can print approximately

30,000 Letter or A4 size single-sided pages.

• There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 30,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum.

• For best performance, use only genuine Brother toner. The machine should be used only in a clean, dust-free environment with adequate ventilation.

• Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.

Drum Error A

Replace Parts Drum A

Replace Parts

Drum

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 51.)

Drum Stop A

Drum Stop

Replace the...

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 51.)

Drum Error

Open the...

The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 45.)

If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with a new one.

Replacing the drum unit A

Important

WARNING

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• Every time you replace the drum unit, clean the inside of the machine. (See Advanced User's Guide: Cleaning and checking the machine.)

• Wait to unpack the new drum unit immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

c Take out the drum unit and toner

cartridge assembly.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Routine maintenance

Important

WARNING

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

(See Product Safety Guide: To use the product safely.)

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

Important

• Handle the toner cartridge carefully. If

Note

toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.

e Unpack the new drum unit. f Put the toner cartridge firmly into the

new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Note

Make sure that you put in the toner

Important

cartridge correctly or it may separate from the drum unit.

g Put the drum unit and toner cartridge

assembly back into the machine. Do not close the front cover of the machine.

Routine maintenance

Resetting the drum counter A

When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps:

Do not reset the drum counter when you only replace the toner cartridge.

a With the front cover still open, press

Clear.

Replace Drum?

a 1.Yes b 2.No

Select ab or OK

b To confirm you are installing a new

drum, press 1.

c When the LCD shows Accepted, close

the front cover of the machine.

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and then follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Identifying your problem B

First, check the following:

 The machine's power cord is connected correctly and the machine’s power switch is turned on.

If the machine does not turn on after connecting the power cord, see Other difficulties uu page 77.

 All of the protective parts have been removed.  Paper is inserted correctly in the paper tray.  The interface cables are securely connected to the machine and the computer.  LCD Messages

(See Error and maintenance messages uu page 53)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

 Printing difficulties uu page 72  Paper handling difficulties uu page 74

Copying problems:

 Copying difficulties uu page 75

Scanning problems:

 Scanning difficulties uu page 75

Software and Network problems:

 Software difficulties uu page 75  Network difficulties uu page 76

Troubleshooting

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

Error Message Cause Action

Access Denied The function you want to use is

restricted by Secure Function Lock 2.0.

Access Error The device is removed from

the USB direct interface while the data is processing.

Cartridge Error Put the Toner Cartridge back in.

Cooling Down

Wait for a while

Cover is Open The front cover is not

The toner cartridge is not installed correctly.

The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling

Down, and Wait for a while.

completely closed. The ADF cover is not

completely closed. The ADF is open while loading

a document. The fuser cover is not

completely closed or paper was jammed in the back of the machine when you turned on the power.

Contact your administrator to check your Secure Function Lock Settings.

Press Stop/Exit. Reinsert the device and try to print with Direct Print.

Pull out the drum unit and toner cartridge assembly, take out the toner cartridge, and put it back into the drum unit again. Put the drum unit and toner cartridge assembly back in the machine.

Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.

If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.

If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it.

Close the front cover of the machine.

Close the ADF cover of the machine.

Close the ADF cover of the machine, then press Stop/Exit.

 Close the fuser cover of the machine.

 Make sure paper is not jammed inside the

back of the machine, and then close the fuser cover and press Start.

(See Paper is jammed at the back of the machine uu page 63.)

Error Message Cause Action

DIMM Error  The DIMM is not installed

correctly.

 The DIMM is broken.

 The DIMM does not meet

the required specifications.

Document Jam The document was not

inserted or fed correctly, or the document scanned from the ADF was too long.

Drum Error The corona wire on the drum

unit needs to be cleaned.

The toner cartridge is placed in the machine without the drum unit.

Drum Stop It is time to replace the drum

unit.

Duplex Disabled The back of the machine is not

closed completely.

Fuser Error The temperature of the fuser

unit does not rise to a specified temperature within the specified time.

The fuser unit is too hot.

Jam Duplex The paper is jammed in the

duplex tray or the fuser unit.

Jam Inside The paper is jammed inside the

machine. The toner cartridge is placed in

the machine without the drum unit.

Jam MP Tray The paper is jammed in the MP

tray of the machine.

Jam Rear The paper is jammed in the

back of the machine.

 Turn off the machine and remove the

DIMM.

(See Advanced User's Guide: Installing extra memory.)

 Confirm the DIMM meets the required

specifications.

(See Advanced User's Guide: Memory board.)

 Re-install the DIMM correctly. Wait a few

seconds, and then turn it on again.

 If this error message appears again,

replace the DIMM with a new one. (See Advanced User's Guide: Installing

extra memory.)

See Document is jammed in the top of the ADF

unit uu page 59 or Using the automatic document feeder (ADF) uu page 23.

Clean the corona wire on the drum unit. (See Cleaning the corona wire uu page 45.) Put the toner cartridge into the drum unit, and

then re-install the drum unit and toner cartridge assembly in the machine.

Replace the drum unit.

(See Replacing the drum unit uu page 48.) Close the back cover of the machine.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

See Paper is jammed in the duplex tray uu page 70.

See Paper is jammed inside the machine uu page 66.

Put

the toner cartridge into the drum unit, and then re-install the drum unit and toner cartridge assembly in the machine.

See Paper is jammed in the MP tray uu page 61.

See Paper is jammed at the back of the machine uu page 63.

Error Message Cause Action

Jam Tray 1

Jam Tray 2 Limit Exceeded The printing limit set by Secure

Log Access Error The machine could not access

Manual Feed Manual was selected as the

No HUB Support A USB hub device is

No Paper The machine is out of paper in

No Toner The toner cartridge or the drum

No Tray The standard paper tray is not

Not Available The requested function is not

The paper is jammed in the paper tray of the machine.

Function Lock 2.0 was reached.

the print log file in the server.

paper source when there was no paper in the MP tray.

connected to the USB direct interface.

the specified tray or all trays, or paper is not correctly loaded in the paper tray.

unit and toner cartridge assembly is not installed correctly.

installed or not installed correctly.

permitted to all User IDs by Secure Function Lock 2.0.

See Paper is jammed in paper tray 1 or tray 2 uu page 62.

Contact your administrator to check your Secure Function Lock Settings.

Contact your administrator to check the Store Print Log to Network settings.

For detailed information uu Network User's Guide: Store Print Log to Network

Place paper in the MP tray. If the machine is in Pause mode, press Start. (See Loading paper in the multi-purpose tray (MP tray) uu page 11)

Disconnect the USB hub device from the USB direct interface.

Do one of the following:

 Refill paper in the paper tray shown on the

LCD. Make sure the paper guides are set to the correct size.

 Remove the paper and load it again. Make

sure the paper guides are set to the correct size.

Remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge.

(See Replacing the toner cartridge uu page 39.)

Re-install the standard paper tray.

Contact your administrator to check your Secure Function Lock Settings.

Troubleshooting

Error Message Cause Action

Out of Memory The machine’s memory is full. Copy operation in process

Do one of the following:

 Press Start to copy the scanned pages.  Press Stop/Exit and wait until the other

operations in progress finish, and then try again.

 Add optional memory.

(See Advanced User's Guide: Memory board.)

Print operation in process

Do one of the following:

 Reduce the print resolution.

(See Software User's Guide: Printing (for

Windows

) or Printing and Faxing (for

Macintosh).)

 Add optional memory.

(See Advanced User's Guide: Memory board.)

Out of Memory

Secure Print Data is full.

The machine’s memory is full. Press Stop/Exit and delete the previously

stored secure print data. (See Software User's Guide: Secure Print

Key.)

Print Unable XX The machine has a mechanical

problem.

Do one of the following:

 Turn the power switch off, wait a few

minutes, and then turn it on again.

 If the problem continues, call Brother

Customer Service.

Protected Device The protect switch of the USB

Flash memory drive is on.

Rename the File There is already a file on the

USB Flash memory drive with the same name as the file you

Turn off the protect switch of the USB Flash memory drive.

Change the file name of the file on the USB Flash memory drive or the file you are trying to save.

are trying to save.

Replace Parts Drum

It is time to replace the drum unit.

The drum unit counter was not reset when a new drum was installed.

Replace the drum unit. (See Replacing the drum unit uu page 48.) Reset the drum unit counter.

(See Resetting the drum counter uu page 51.)

Error Message Cause Action

Replace Parts

Fuser Unit

Replace Parts

Laser Unit

Replace Parts

PF Kit 1

PF Kit 2

PF Kit MP

Replace Toner The toner cartridge is at the

Scan Unable XX The machine has a mechanical

Size Error The paper size defined in the

It is time to replace the fuser unit.

It is time to replace the laser unit.

It is time to replace the paper feeding kit.

end of its life. The machine will stop all print operations.

problem.

Document is too long for duplex scanning.

printer driver is not suitable for the tray you are using.

Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit.

To replace Fuser Unit call Brother Customer Service at:

1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/

Call Brother Customer Service or a Brother Authorized Service Center to replace the laser unit.

To replace Laser Unit call Brother Customer Service at:

1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/

Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit.

To replace PF Kit call Brother Customer Service at:

1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada)

or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/

Replace the toner cartridge.

(See Replacing the toner cartridge uu page 39.)

 Turn the power switch off, and then turn it

on again.

 If the problem continues, call Brother

Customer Service.

Press Stop/Exit. Use a suitable size of paper for duplex scanning.

(See Paper capacity of the paper trays uu page 19.)

Choose a paper size which is supported by the tray shown on the LCD.

(See Paper Size uu page 16.)

Troubleshooting

Error Message Cause Action

Size Error DX The paper size defined in the

printer driver and the control panel menu is not suitable for automatic duplex printing.

The paper in the tray is not the correct size and is not suitable for automatic duplex printing.

Size mismatch The paper in the tray is not the

correct size.

Toner Low If the LCD shows Toner Low

you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.

Too Many Files There are too many files stored

on the USB Flash memory drive.

Unusable Device

Remove the Device. Turn the power off and back on again.

Unusable Device A USB device or USB Flash

Wrong Paper Size The machine cannot find paper

A defective USB device or a high power consumption USB device has been connected to the USB direct interface.

memory drive that is encrypted or not supported has been connected to the USB direct interface.

of the same size in another tray when the paper tray in use has run out of paper during a copy operation.

Press Stop/Exit. Choose a paper size which is supported by the duplex tray.

The paper size you can use for automatic duplex printing is Letter, Legal or Folio.

Press Start. Load the correct size of paper in the tray and set the “Paper Size” (Menu, 1, 1,

2).

The paper size you can use for automatic duplex printing is Letter, Legal or Folio.

Load the correct size of paper in the tray and set the “Paper Size” (Menu, 1, 1, 2).

(See Paper Size uu page 16.) Order a new toner cartridge now so a

replacement toner cartridge will be available when the LCD shows Replace Toner.

Reduce the number of files stored on the USB Flash memory drive.

Unplug the device from the USB direct interface. Turn the machine off and then on again.

Unplug the device from the USB direct interface.

See the specifications for supported USB Flash memory drives in Printing data from a USB

Flash memory drive or digital camera supporting mass storage uu page 26.

Load the paper in the paper tray shown on the LCD.

Troubleshooting

Document Jams B

Document is jammed in the top of the ADF unit B

a Take out any paper from the ADF that is

not jammed.

b Open the ADF cover. c Pull the jammed document out to the

left.

Document is jammed under the document cover B

a Take out any paper from the ADF that is

not jammed.

b Lift the document cover. c Pull the jammed document out to the

right.

If the document rips or tears, be sure you remove all small paper scraps to prevent future jams.

d Close the ADF cover. e Press Stop/Exit.

If the document rips or tears, be sure you remove all small paper scraps to prevent future jams.

d Close the document cover. e Press Stop/Exit.

Removing small documents jammed in the ADF B

Document is jammed at the output tray B

a Lift the document cover. b Insert a piece of stiff paper, such as

cardstock, into the ADF to push any small paper scraps through.

c Close the document cover.

a Take out any paper from the ADF that is

not jammed.

b Pull the jammed document out to the

right.

c Press Stop/Exit.

d Press Stop/Exit.

Troubleshooting

Paper Jams B

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent paper jams and multiple sheets of paper from feeding through the machine at the same time.

Paper is jammed in the MP tray B

If the LCD shows Jam MP Tray, follow these steps:

a Remove the paper from the MP tray. b Remove any jammed paper from in and

around the MP tray.

d When loading paper in the MP tray,

make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray.

e Press Start to resume printing.

c Fan the paper stack, and then put it back

in the MP tray.

Paper is jammed in paper

Note

tray 1 or tray 2 B

If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:

a Pull the paper tray completely out of the

machine. For Jam Tray 1:

For Jam Tray 2:

b Use both hands to slowly pull out the

jammed paper.

Pulling the jammed paper downward allows you to remove the paper easier.

c Make sure that the paper is below the

maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

d Put the paper tray firmly back in the

machine.

Troubleshooting

Paper is jammed at the back of the machine B

If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

c Slowly take out the drum unit and toner

cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

WARNING

Important

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Open the back cover.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Troubleshooting

f Using both hands, gently pull the

jammed paper out of the fuser unit.

g Close the fuser cover (1).

e Pull the green tabs at the left and right

hand sides toward you and fold down the fuser cover (1).

h Close the back cover.

i Put the drum unit and toner cartridge

assembly back into the machine.

j Close the front cover of the machine.

Paper is jammed inside the machine B

If the LCD shows Jam Inside, follow these steps:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Pull the paper tray completely out of the

machine.

c Use both hands to slowly pull out the

jammed paper.

Note

Pulling the jammed paper downward allows you to remove the paper easier.

d Press the front cover release button and

then open the front cover.

Troubleshooting

e Slowly take out the drum unit and toner

cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

WARNING

Important

Note

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

The drum unit and toner cartridge are two separate parts. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be displayed.

f Push down the green lock lever and take

Note

the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit.

g Put the toner cartridge back into the

drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

Troubleshooting

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

h Put the drum unit and toner cartridge

assembly back into the machine.

i Close the front cover of the machine. j Put the paper tray firmly back in the

machine.

If you turn off the machine while Jam Inside is displayed, the machine will print incomplete data from your computer. Before you turn on the machine, delete the job from the print spooler on your computer.

Paper is jammed in the duplex

WARNING

tray B

If the LCD shows Jam Duplex, follow these steps:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Pull the paper tray completely out of the

machine.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

d Using both hands, gently pull the

jammed paper out of the back of the machine.

c Open the back cover.

e Close the back cover.

Troubleshooting

f Pull the duplex tray completely out of the

machine.

g Pull the jammed paper out of the

machine or out of the duplex tray.

h Make sure that the jammed paper does

not remain under the machine from static electricity.

i Put the duplex tray back in the machine. j Put the paper tray firmly back in the

machine.

If you are having difficulty with your machine B

Important

In USA:

Please go to the Brother Solutions Center at http://solutions.brother.com/

and click Manuals on

your model page to download the other manuals.

• For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

• If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems by yourself.

• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

• Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

Printing difficulties

Difficulties Suggestions

No printout. Check that the correct printer driver has been installed and selected.

Check to see if the LCD is showing an error message.

See Error and maintenance messages uu page 53.

The machine is not printing or has stopped printing.

The headers or footers appear when the document displays on the screen but they do not show up when it is printed.

The machine prints unexpectedly or it prints garbage.

Check that the machine is online: (Windows Click the (Start) button and then Devi ces and Printers. Right-click Brother

DCP-XXXX Printer and click See What's Printing. Click Printer and make sure Use Printer Offline is unchecked.

(Windows Vista Click the (Start) button, Control Panel, Hardware and Sound, and then

Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.

(Windows Click the Start button and choose Printers and Faxes. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.

Contact your administrator to check your Secure Function Lock settings. Press Stop/Exit.

The machine will cancel the print job and clear it from the memory. The printout may be incomplete.

There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.

See Unscannable and unprintable areas uu page 15.

Press Stop/Exit to cancel print jobs. Check the settings in your application to make sure that it is set up to work with

your machine.

7 and Windows Server®2008 R2)

and Windows Server®2008)

XP and Windows Server®2003)

Troubleshooting

Printing difficulties (continued)

Difficulties Suggestions

The machine prints the first couple of pages correctly, then some pages have text missing.

The machine does not print on both sides of the paper even though the printer driver is set for Duplex.

The machine does not change to Direct Print mode when a USB flash memory drive is connected to the USB direct interface.

Cannot perform ‘Page Layout’ printing.

Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data

The machine does not print from

Illustrator®.

Adobe

Poor print quality See Improving the print quality uu page 78.

Check the settings in your application to make sure that it is set up to work with your machine.

Your computer is not recognizing the machine’s input buffer’s full signal. Make sure that you connected the interface cable correctly.

See Quick Setup Guide. Check the paper size setting in the printer driver. You need to choose Letter, Legal

or Folio paper that is 16 to 28 lb (60 to 105 g/m

When the machine is in Deep Sleep mode, the machine does not wake up even if you connect a USB flash memory drive to the USB direct interface. Press Stop/Exit to wake up the machine.

Check that the paper size setting in the application and in the printer driver are the same.

processing, sending and printing time. Check that the back cover is firmly closed and the duplex tray is firmly installed. Add optional memory.

See Advanced User's Guide: Installing extra memory. Try to reduce the print resolution.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

Paper handling difficulties

Difficulties Suggestions

The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error

and maintenance messages uu page 53.

If there is no paper, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again. Make sure that manual feed mode is not selected in the printer driver. Clean the paper pick-up roller.

See Advanced User's Guide: Cleaning the paper pick-up rollers.

The machine does not feed paper from the MP tray.

The machine does not feed paper from the MP Tray when using a large stack of paper.

Make sure that MP Tray is selected in the printer driver. Fan the paper well and put it back in the tray firmly. Fan the paper well and make sure the paper is under the maximum paper

mark (1). Stagger the pages and put them in the tray until you feel the top page touch the feed rollers as shown in the illustration.

How do I print on envelopes? You can load envelopes in the MP tray. Your application must be set up to print

the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)

Troubleshooting

Copying difficulties

Difficulties Suggestions

Cannot make a copy. See How to copy uu page 25.

Contact your administrator to check your Secure Function Lock Settings.

Vertical black line appears in copies.

Copies are blank. Make sure you are loading the document correctly.

Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and the white bar and white plastic above them.

See Cleaning the corona wire uu page 45.

See Advanced User's Guide: Cleaning the scanner.

See Using the automatic document feeder (ADF) uu page 23 or Using the scanner glass uu page 24.

Scanning difficulties

Difficulties Suggestions

TWAIN or WIA errors appear when starting to scan. (Windows

TWAIN or ICA errors appear when starting to scan. (Macintosh)

OCR does not work. Try increasing the scanning resolution.

Network scanning does not work. See Network difficulties uu page 76. Cannot scan. Contact your administrator to check your Secure Function Lock Settings.

)

Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to choose the Brother TWAIN/WIA driver.

Make sure the Brother TWAIN driver is selected as the primary source. In PageManager, click File, Select Source and choose the Brother TWAIN driver.

Mac OS X 10.6.x – 10.7.x users can also scan documents using the ICA Scanner Driver

See Software User's Guide: Scanning a document using the ICA driver (Mac OS X 10.6.x or greater).

(Macintosh users) Make sure you have downloaded and installed Presto! PageManager from http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg

Software difficulties

Difficulties Suggestions

Cannot install software or print.

(Windows Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.

only)

Network difficulties

Difficulties Suggestions

Cannot print over a wired Network. If you are having Network problems.

See Network User's Guide. Make sure your machine is powered on and is online and in Ready mode. Print

the Network Configuration Report to verify your Network settings are correct.

See Advanced User's Guide: Network Configuration Report.

Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. You can check the current wired network status from the Network control panel menu.

The network scanning feature does not work.

The Brother software cannot be installed.

(Windows

The network scanning feature may not work due to your firewall settings. Change or disable the firewall settings. It is necessary to set the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:

 In Name: Enter any description, for example Brother NetScan.

 In Port number: Enter 54925.

 In Protocol: UDP is selected.

Please refer to the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer.

For more details, you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/

(Macintosh) Re-select your machine in the D evice Selector application located in Macintosh

HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in ControlCenter2.

(Windows

If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other programs to run.

(Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.

and Macintosh)

)

Troubleshooting

Other difficulties

Difficulties Suggestions

The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

If the problem is not solved, turn off the machine. If you are using a backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall outlet and turn on the machine.

The machine cannot print EPS data that includes binary with the BR-Script3 printer driver.

(Windows

You need the following settings to print EPS data:

a For Windows

)

7 and Windows Server® 2008 R2:

Click the (Start) button and then Devices and Printers. For Windows Vista

Click the (Start) button, Control Panel, Hardware and Sound, and then Printers.

For Windows Click the Start button, and select Printers and Faxes.

and Windows Server® 2008:

XP and Windows Server® 2003:

b Right-click the Brother DCP-XXXX BR-Script3 icon and select

Properties

c From the Device Settings tab, choose TBCP (Tagged binary

communication protocol) in Output Protocol.

(Macintosh)

If your machine is connected to a computer with a USB interface, you cannot print EPS data that includes binary. You can print EPS data at the machine via a network. To install the BR-Script3 printer driver over the network, visit the Brother Solutions Center at http://solutions.brother.com/

For Windows® 7 and Windows Server® 2008 R2: Printer properties, and Brother DCP-XXXX BR-Script3 if necessary

Improving the print quality B

Note

ABCDEFGH abcdefghijk

ABCD abcde 01234

If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

a To get the best print quality, we suggest using the recommended paper. Check that you use

paper that meets our specifications. (See Acceptable paper and other print media uu page 18.)

b Check that the drum unit and toner cartridge are installed correctly.

Examples of poor print quality

c 2

Faint

Recommendation

 Take out the drum unit and toner cartridge assembly. Hold the

assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

 If the LCD shows Replace Toner, put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 Check the machine’s environment. Conditions such as humidity, high

temperatures, and so on, may cause this print fault. See Product Safety Guide: Choosing a location.

 If the whole page is too light, Toner Save may be turned on. Turn

off Toner Save in the machine's menu settings or Toner Save Mode in the Printer Properties of the driver.

See Advanced User's Guide: Toner Save.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 Clean the corona wire of the drum unit.

See Cleaning the corona wire uu page 45.

 Put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 Put in a new drum unit.

See Replacing the drum unit uu page 47.

Troubleshooting

ABCDEFGH abcdefghijk

ABCD abcde 01234

Examples of poor print quality

Gray background

Ghosting

Recommendation

 Make sure that you use paper that meets our specifications.

See Acceptable paper and other print media uu page 18.

 Check the machine’s environment. Conditions such as high

temperatures and high humidity can increase the amount of background shading.

See Product Safety Guide: Choosing a location.

 Put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 Put in a new drum unit.

See Replacing the drum unit uu page 47.

 Make sure that you use paper that meets our specifications. Rough-

surfaced paper or thick paper may cause this problem.

See Acceptable paper and other print media uu page 18.

 Make sure that you choose the appropriate media type in the printer

driver or in the machine’s Paper Type menu setting.

See Paper Type uu page 16.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 Choose Reduce Ghosting mode in the printer driver.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 Put in a new drum unit.

See Replacing the drum unit uu page 47.

 Put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 The fuser unit may be contaminated.

Call Brother Customer Service at:

In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER

Examples of poor print

ABCDEFGH abcdefghijk

ABCD abcde 01234

quality

Toner specks

Hollow print

Recommendation

 Make sure that you use paper that meets our specifications. Rough-

surfaced paper may cause the problem.

See Acceptable paper and other print media uu page 18.

 Clean the corona wire of the drum unit.

See Cleaning the corona wire uu page 45.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

 The fuser unit may be contaminated.

Call Brother Customer Service at:

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

 Make sure that you use paper that meets our specifications.

See Acceptable paper and other print media uu page 18.

 Choose Thick Paper mode in the printer driver, choose Thick in the

machine’s Paper Type menu setting or use thinner paper than you are currently using.

See Paper Type uu page 16.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 Check the machine’s environment. Conditions such as high humidity

can cause hollow print.

See Product Safety Guide: Choosing a location.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

 Clean the corona wire inside the drum unit by sliding the green tab.

Be sure to return the green tab to the home position (a).

See Cleaning the corona wire uu page 45.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

All black

Troubleshooting

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

Examples of poor print quality

White lines across the page

Recommendation

 Make sure that you use paper that meets our specifications. A rough

surfaced paper or thick print media can cause this problem. See Acceptable paper and other print media uu page 18.

 Make sure that you choose the appropriate media type in the printer

driver or in the machine’s Paper Type menu setting.

See Paper Type uu page 16.

See Software User's Guide: Printing (for Windows See Software User's Guide: Printing and Faxing (for Macintosh).

 The problem may disappear by itself. Print multiple pages to clear this

problem, especially if the machine has not been used for a long time.

 The drum unit may be damaged. Put in a new drum unit.

SeeReplacing the drum unit uu page 47.

 Clean the corona wire inside the drum unit.

See Cleaning the corona wire uu page 45.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

Lines across the page

White lines, bands or ribbing

across the page

 Check the machine's environment. Conditions such as high humidity

and high temperatures may cause this print quality problem. See Product Safety Guide: Choosing a location.

 If the problem is not solved after printing a few pages, put in a new

drum unit.

See Replacing the drum unit uu page 47.

Examples of poor print

ABCDEFGH abcdefghijk

ABCD abcde 01234

quality

White Spots on black text

and graphics at 3.7 in.

(94 mm) intervals

Black Spots at 3.7 in.

(94 mm) intervals

Black toner marks across the

page

Recommendation

 Make 10-15 copies of a blank, white sheet of paper. If the problem is

not solved after printing the blank pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit.

See Advanced User's Guide: Cleaning the drum unit.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

 If you use label sheets for laser printers, the glue from the sheets may

sometimes stick to the OPC drum surface. Clean the drum unit.

See Advanced User's Guide: Cleaning the drum unit.

 Make sure that you use paper that meets our specifications.

See Acceptable paper and other print media uu page 18.

 Do not use paper that has clips or staples because they will scratch

the surface of the drum.

 If the unpacked drum unit is in direct sunlight or room light, the unit

may be damaged.

 The toner cartridge may be damaged. Put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

Troubleshooting

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

ABCDEFGH abcdefghijk

ABCD abcde 01234

Examples of poor print quality

Black lines down the page

Printed pages have toner

stains down the page

White lines down the page

Image skewed

Recommendation

 Clean the corona wire inside the drum unit by sliding the green tab.

See Cleaning the corona wire uu page 45.

 Make sure the green tab of the corona wire is at the home position (a).  The toner cartridge may be damaged. Put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

 The fuser unit may be contaminated.

Call Brother Customer Service at:

In USA: 1-877-BROTHER (1-877-276-8437)

In Canada: 1-877-BROTHER

 Make sure that foreign material such as a torn piece of paper, sticky

notes or dust is not inside the machine and around the drum unit and toner cartridge.

 The toner cartridge may be damaged. Put in a new toner cartridge.

See Replacing the toner cartridge uu page 39.

 The drum unit may be damaged. Put in a new drum unit.

See Replacing the drum unit uu page 47.

 Make sure that the paper or other print media is loaded correctly in

the paper tray and that the guides are not too tight or too loose against the paper stack.

 Set the paper guides correctly.

See Loading paper and print media uu page 9.

 If you are using the MP tray, see Loading paper in the multi-purpose

tray (MP tray) uu page 11.

 The paper tray may be too full.

See Loading paper and print media uu page 9.

 Check the paper type and quality.

See Acceptable paper and other print media uu page 18.

 Check for loose objects such as torn paper inside the machine.

 If the problem only occurs during duplex printing, check for torn paper

in the duplex tray, verify that the duplex tray is inserted completely and verify that the back cover is closed completely.

Examples of poor print

B DEFGH

abc efghijk

ACD

bcde 134

ABCDEFG

EFGHIJKLMN

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

quality

Curled or wavy

Recommendation

 Check the paper type and quality. High temperatures and high

humidity will cause paper to curl.

See Acceptable paper and other print media uu page 18. See Product Safety Guide: Choosing a location.

 If you do not use the machine often, the paper may have been in the

paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

 Open the back cover (face-up output tray) to let the printed paper exit

onto the face-up output tray.

 Choose Reduce Paper Curl mode in the printer driver when you do

not use our recommended paper.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 Make sure that paper is loaded correctly.

See Loading paper and print media uu page 9.

 Check the paper type and quality.

See Acceptable paper and other print media uu page 18.

 Turn over the stack of paper in the tray or rotate the paper 180° in the

input tray.

Wrinkles or creases

Envelope Creases

Poor fixing

 Make sure that envelopes are printed with the back cover (face-up

output tray) opened. See Printing on thick paper, labels and envelopes from the MP tray

uu page 13.

 Check the envelope type and quality.

See Acceptable paper and other print media uu page 18.

 Make sure envelopes are fed only from the MP tray.

See Loading paper in the multi-purpose tray (MP tray) uu page 11.

 Choose Improve Toner Fixing mode in the printer driver.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh). If this selection does not provide enough improvement, change the

printer driver setting in Media Type to a thick setting.

Troubleshooting

Examples of poor print quality

Curled

Recommendation

 Choose Reduce Paper Curl mode in the printer driver.

See Software User's Guide: Printing (for Windows

See Software User's Guide: Printing and Faxing (for Macintosh).

 Open the back cover (face-up output tray) to let the printed paper exit

onto the face-up output tray.

Machine Information B

Note

How to reset the machine B

Checking the Serial Number B

You can see the machine’s Serial Number on the LCD.

a Press Menu, 6, 2.

62.Serial No.

XXXXXX-XXXXXXXXX

b Press Stop/Exit.

Reset functions B

The following reset functions are available: 1 Network

You can reset the internal print server back to its default factory settings such as the password and IP address information.

2 All Settings

You can reset all the machine's settings back to the settings that were set at the factory.

Brother strongly recommends you perform this operation when you dispose of the machine.

Unplug the interface cable before you choose Network or All Settings.

a Press Menu, 1, 9.

19.Reset

1.Network

2.All S ettings

Select ab or OK

b Press a or b to choose the reset function

you want to use. Press OK.

c Do one of the following;

 To reset the settings, press 1 and go

to step d.

 To exit without making changes,

press 2 and go to step e.

d You will be asked to reset the machine.

Do one of the following;

 To reset the machine press 1. The

machine will begin the reset.

 To exit without resetting the

machine, press 2. Go to step e.

e Press Stop/Exit.

You can also reset the Network settings by pressing Menu, 5, 0.

Menu and features C

On-screen programming

Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.

We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

How to access the menu mode C

a Press Menu. b Choose an option.

 Press 1 for General Setup menu.  Press 2 for Copy menu.  Press 3 for Printer menu.  Press 4 for USB Direct I/F menu.

 Press 5 for Network menu.  Press 6 for Machine Info. menu.

You can also scroll through each menu level by pressing a or b for the direction you want.

c Press OK when the option you want

appears on the LCD. The LCD will then show the next menu level.

d Press a or b to scroll to your next menu

selection.

e Press OK.

When you have finished setting an option, the LCD will show Accepted.

f Press Stop/Exit to exit Menu mode.

Menu table C

The factory settings are shown in Bold with an asterisk.

Choose & OK Choose & OK To accept To exit

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

1.Genera l Set up

1.Paper

See Advanced User's Guide.

See Quick Setup Guide.

See Software User's Guide.

1.Paper Type

1.MP Tray Thin

Plain*

Thick

Thicker

Recycled Paper

Label

2.Tray#1 Thin

Plain*

Thick

Thicker

Recycled Paper

3.Tray#2

(This menu appears if you have installed the optional lower tray on DCP-8150DN or DCP-8155DN.)

Thin

Plain*

Thick

Thicker

Recycled Paper

Sets t he type of pa per in the paper tray.

The factory settings are shown in Bold with an asterisk.

Menu and features

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

1.Gener al Se tup

(Continued)

1.Paper

(Continued)

2.Beeper ——Low

See Advanced User's Guide.

See Quick Setup Guide.

See Software User's Guide.

2.Paper Size

1.MP Tray A4

Letter*

Legal

Executive

A5 L

Folio

Any

2.Tray#1 A4

Letter*

Legal

Executive

A5 L

Folio

3.Tray#2

(This menu appears if you have installed the optional lower tray on DCP-8150DN or DCP-8155DN.)

Letter*

Legal

Executive

Folio

Med*

High

Off

Sets the size of the paper in the paper tray.

Adjusts the volume level of the beeper.

See .

The factory settings are shown in Bold with an asterisk.

Level 1 Level 2 Level 3 Level 4 Options Descriptions Page

1.Genera l Set up

(Continued)

3.Ecology

4.Quiet Mode

5.Tray Use 1.Copy — Tray#1 Only

6.LCD Con trast

See Advanced User's Guide.

See Quick Setup Guide.

See Software User's Guide.

1.Toner Save

2.Sleep Time

——On

2.Print — Tray#1 Only

——

— On

Off*

— Range varies

depending on models.

03Min*

Off*

Tray#2 Only

MP Only

MP>T1>T2*

T1>T2>MP

(Tray#2 and T2 appear if you have installed the optional lower tray on DCP-8150DN or DCP-8155DN.)

Tray#2 Only

MP Only

MP>T1>T2*

T1>T2>MP

(Tray#2 and T2 appear if you have installed the optional lower tray on DCP-8150DN or DCP-8155DN.)

-nnnno+

-nnnon+

-nnonn+*

-nonnn+

-onnnn+

Increases the page yield of the toner cartridge.

Conserves power.

Decreases printing noise.

Chooses the tray that will be used for COPY mode.

Chooses the tray that will be used for Print mode.

Adjusts the contrast of the LCD.

See .

The factory settings are shown in Bold with an asterisk.

Brother DCP-8110DN, DCP-8150DN, DCP-8155DN Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

User's Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide

Viewing Documentation 1

Viewing Documentation (Windows®) 1

Viewing Documentation (Macintosh) 1

How to find Network setup instructions 1

How to find Scanning instructions 1

How to access Guides for Advanced Features1

Accessing Brother Support (Windows®) 1

Accessing Brother Support (Macintosh) 1

Control panel overview 1

Data LED indications 1

Loading paper 2

Loading paper and print media

Loading paper in the standard paper tray and the optional lower tray 2

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

Loading paper in the multi-purpose tray (MP tray) 2

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

Printing on thick paper, labels and envelopes from the MP tray 2

Unscannable and unprintable areas 2

Paper settings 2

Paper Type 2

Paper Size 2

Tray Use in COPY mode 2

Tray Use in print mode 2

Acceptable paper and other print media 2

Recommended paper and print media 2

Type and size of paper 2

The names for the paper trays in the printer driver and this Guide are as follows: 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2

Envelopes 2

Types of envelopes to avoid 2

Labels 2

Types of labels to avoid 2

Loading documents 3

How to load documents

Using the automatic document feeder (ADF) 3

Document Sizes Supported 3

How to load documents 3

How to load documents 3

Using the scanner glass 3

Document Sizes Supported 3

Making copies 4

How to copy 4

Stop copying 4

Copy settings 4

Creating a PRN file for direct printing 5

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

How to print from a computer 6

Printing a document 6

How to scan to a computer 7

Changing the SCAN key settings 7

Before scanning 7

SCAN key settings 7

Scanning using the SCAN key 7

Replacing the consumable items A

Replacing the toner cartridge A

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

Replace Toner A

Replacing the toner cartridge A

Cleaning the corona wire A

Replacing the drum unit A

Drum Error A