Brother DCP-8110D, DCP-8110DN, DCP-8155DN Basic User’s Guide

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Basic User’s Guide

DCP-8110D

DCP-8110DN

DCP-8155DN

Not all models are available in all countries.

Version 0

ARL/ASA/NZ/SAF/GLF

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: DCP-8110D / DCP-8110DN / DCP-8155DN

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User's Guides and where do I find them?


Which Guide?	What's in it?	Where is it?
Product Safety	Read this Guide first. Please read the Safety	Printed / In the box
Guide	Instructions before you set up your machine.
	See this Guide for trademarks and legal
	limitations.
Quick Setup Guide	Follow the instructions for setting up your	Printed / In the box
	machine and installing the drivers and
	software for the operating system and
	connection type you are using.
Basic User's Guide	Learn the basic Copy, Scan and Direct Print	Printed / In the box
	operations and how to replace
	consumables. See troubleshooting tips.
Advanced User's	Learn more advanced operations: Copy,	PDF file / Installer CD-ROM /
Guide	security features, printing reports and	In the box
	performing routine maintenance.
Software User's	Follow these instructions for Printing,	PDF file / Installer CD-ROM /
Guide	Scanning, Network Scanning and using the	In the box
	Brother ControlCenter utility.
Network User's	This Guide provides useful information	PDF file / Installer CD-ROM /
Guide	about wired network settings and security	In the box
(for DCP-8110DN and	settings using the Brother machine. You can
(for DCP-8110DN and	also find supported protocol information for
DCP-8155DN)	also find supported protocol information for
DCP-8155DN)	your machine and detailed troubleshooting
	your machine and detailed troubleshooting
	tips.
Google Cloud Print	This Guide provides details on how to	PDF file / Brother Solutions
Guide	configure your Brother machine to a Google	Center 2
(for DCP-8110DN and	account and use Google Cloud Print
(for DCP-8110DN and	services for printing over the Internet from
DCP-8155DN)	services for printing over the Internet from
DCP-8155DN)	devices using Gmail™ for mobile, GOOGLE
	devices using Gmail™ for mobile, GOOGLE
	DOCS™ for mobile and applications for the
	Chrome OS.
Mobile Print/Scan	This Guide provides useful information	PDF file / Brother Solutions
Guide for Brother	about printing JPEG and PDF 1 files from	Center 2
iPrint&Scan	your mobile device and scanning from your
(for DCP-8110DN and	Brother machine to your mobile device when
DCP-8155DN)	connected on a Wi-Fi network.

1PDF printing is not supported on Windows® Phone.

2Visit us at http://solutions.brother.com/.

(Basic User’s Guide)

1	General information	1
	Using the documentation .......................................................................................	1
	Symbols and conventions used in the documentation ....................................	1
	Accessing the Advanced User's Guide, Software User's Guide
	and Network User's Guide..................................................................................	2
	Viewing Documentation ...................................................................................	2
	How to access the User's Guides for Advanced Features.....................................	4
	Accessing Brother Support (Windows®)................................................................	4
	Accessing Brother Support (Macintosh) ................................................................	5
	Control panel overview ..........................................................................................	6
	Data LED indications .......................................................................................	8
	Volume settings .....................................................................................................	9
	Beeper volume ................................................................................................	9
2	Loading paper	10
	Loading paper and print media ............................................................................	10
	Loading paper in the standard paper tray and the optional lower tray ..........	10
	Loading paper in the multi-purpose tray (MP tray) ........................................	12
	Unscannable and unprintable areas ..............................................................	16
	Paper settings......................................................................................................	17
	Paper Type ....................................................................................................	17
	Paper Size .....................................................................................................	17
	Tray Use in COPY mode ...............................................................................	18
	Tray Use in print mode ..................................................................................	18
	Acceptable paper and other print media..............................................................	19
	Type and size of paper ..................................................................................	19
	Handling and using special paper .................................................................	21
3	Loading documents	24
	How to load documents .......................................................................................	24
	Using the automatic document feeder (ADF) ................................................	24
	Using the scanner glass ................................................................................	25
4	Making copies	26
	How to copy .........................................................................................................	26
	Stop copying ..................................................................................................	26
	Copy settings .................................................................................................	26

5	Printing data from a USB Flash memory drive or digital camera
	supporting mass storage	27
	Creating a PRN file for direct printing ..................................................................	27
	Printing data directly from the USB Flash memory drive or digital camera
	supporting mass storage ..................................................................................	28
6	How to print from a computer	31
	Printing a document.............................................................................................	31
7	How to scan to a computer	32
	Scanning a document as a PDF file using ControlCenter4 (Windows®) .............	32
	Changing the SCAN key settings ........................................................................	35
	Before scanning.............................................................................................	35
	SCAN key settings.........................................................................................	35
	Scanning using the SCAN key ......................................................................	37
A	Routine maintenance	38
	Replacing the consumable items.........................................................................	38
	Replacing the toner cartridge ........................................................................	41
	Replacing the drum unit.................................................................................	47
	Cleaning and Checking the machine...................................................................	52
	Cleaning the outside of the machine .............................................................	52
	Cleaning the scanner glass ...........................................................................	53
	Cleaning the corona wire...............................................................................	54
	Cleaning the drum unit ..................................................................................	56
	Cleaning the paper pick-up rollers.................................................................	60
B	Troubleshooting	62
	Identifying your problem ......................................................................................	62
	Error and maintenance messages.......................................................................	63
	Document Jams...................................................................................................	69
	Document is jammed in the top of the ADF unit ............................................	69
	Document is jammed under the document cover ..........................................	69
	Removing small documents jammed in the ADF...........................................	70
	Document is jammed at the output tray.........................................................	70
	Paper Jams..........................................................................................................	71
	Paper is jammed in the MP tray ....................................................................	71
	Paper is jammed in paper tray 1 or tray 2 .....................................................	72
	Paper is jammed at the back of the machine ................................................	73
	Paper is jammed inside the machine.............................................................	76
	Paper is jammed in the duplex tray ...............................................................	80
	If you are having difficulty with your machine ......................................................	82
	Improving the print quality....................................................................................	88
	Machine Information ............................................................................................	95
	Checking the Serial Number..........................................................................	95
	Reset functions..............................................................................................	95
	How to reset the machine..............................................................................	95

iii

C	Menu and features	96
	On-screen programming......................................................................................	96
	How to access the menu mode .....................................................................	96
	Menu table ...........................................................................................................	97
	Entering text.......................................................................................................	110
D	Specifications	112
	General ..............................................................................................................	112
	Document Size ..................................................................................................	114
	Print media.........................................................................................................	115
	Copy ..................................................................................................................	116
	Scanner .............................................................................................................	117
	Printer ................................................................................................................	118
	Direct Print feature.............................................................................................	119
	Computer requirements ....................................................................................	120
	Consumable items .............................................................................................	122
	Interfaces ...........................................................................................................	123
	Network (LAN) ...................................................................................................	124
E	Index	125

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the Installer CD-ROM.

The Advanced User's Guide explains the following features and operations.

1 General Setup

D Index

IMPORTANT NOTE Memory storage

Set Daylight Saving Time Ecology features

Quiet mode feature LCD Contrast Glass ScanSize User Settings List

Network Configuration Report (for DCP-8110DN and DCP-8155DN)

2 Security features

Secure Function Lock 2.0 (for

DCP-8110DN and DCP-8155DN)

Setting Lock

3 Making copies

Copy settings

Duplex (2-sided) copying

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance parts

Packing and shipping the machine

B Options

Optional paper tray (LT-5400)

Memory board

C Glossary

1 General information

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Bold	Bold style identifies keys on the	1

machine's control panel or on the computer screen.

Italics Italicized style emphasizes an important point or refers you to a related topic.

Courier Courier New font identifies the New messages shown on the LCD

of the machine.

Follow all warnings and instructions marked on the product.

Note

Most of the illustrations in this User's Guide show the DCP-8155DN.

Important

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Accessing the

Advanced User's

Guide, Software User's

Guide and Network

User's Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Copy,

Printer, Scanner and Network 1. When you are ready to learn detailed information about these operations, read the

Advanced User's Guide,

Software User's Guide and

Network User's Guide that are on the Installer CD-ROM.

1 DCP-8110DN and DCP-8155DN only

Viewing Documentation

Viewing Documentation (Windows®)

To view the documentation, from the Start menu, select Brother, DCP-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below:

a Turn on your computer. Insert the Installer CD-ROM into your CD-ROM drive.

Note

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click your model name.

c If the language screen appears, click your language. The CD-ROM Top Menu will appear.

d Click Documentation.

e Click PDF documents. If the country screen appears, choose your country. After the list of User’s Guides appears, choose the Guide you want to read.

Viewing Documentation (Macintosh)

a Turn on your Macintosh. Insert the Installer CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon.

c If the model name screen appears, choose your model name and click

Next.

d If the language screen appears, double-click your language folder.

e Double-click top.pdf. If the country screen appears, choose your country.

f After the list of User’s Guides appears, choose the Guide you want to read.

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

Scanning

ControlCenter

Network Scanning (for DCP-8110DN and DCP-8155DN)

General information
Nuance™ PaperPort™ 12SE
How-to-Guides
(for DCP-8110DN and DCP-8155DN)	1
(Windows® users)	1

The complete Nuance™ PaperPort™ 12SE How-to- Guides can be viewed from the Help section in the Nuance™ PaperPort™ 12SE application.

Note

Not available to countries subject to applicable export regulations.

Presto! PageManager User’s Guide (Macintosh users)

Note

Presto! PageManager must be downloaded and installed before use. For further instructions, see Accessing Brother Support (Macintosh) uu page 5.

The complete Presto! PageManager User’s Guide can be viewed from the Help section in the Presto! PageManager application.

How to find Network setup instructions

(for DCP-8110DN and DCP-8155DN)

Your machine can be connected to a wired network.

Basic setup instructions uu Quick Setup Guide

For more information about network setup uu Network User's Guide

Chapter 1

How to access the

User's Guides for

Advanced Features

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/

Google Cloud Print Guide

(for DCP-8110DN and DCP-8155DN)

This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail™ for mobile, GOOGLE DOCS™ for mobile and applications for the Chrome OS.

Mobile Print/Scan Guide for Brother iPrint&Scan

(for DCP-8110DN and DCP-8155DN)

This Guide provides useful information about

printing JPEG and PDF 1 files from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

1 PDF printing is not supported on Windows® Phone.

Accessing Brother

Support (Windows®)

You can find all the links you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

Click Brother Support on the main menu. The following screen will appear:

To access our website (http://www.brother.com/), click Brother Home Page.

For the latest news and product support information (http://solutions.brother.com/), click

Brother Solutions Center.

To visit our website for original Brother Supplies (http://www.brother.com/original/), click

Supplies Information.

To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother CreativeCenter.

To return to the main page, click Back or if you have finished, click Exit.

Accessing Brother

Support (Macintosh)

You can find all the links you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

Double-click the Brother Support icon. The following screen will appear:

To download and install Presto! PageManager, click Presto! PageManager.

To register your machine using the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration.

For the latest news and product support information (http://solutions.brother.com/), click

Brother Solutions Center.

To visit our website for original Brother Supplies (http://www.brother.com/original/), click

Supplies Information.

General information

Chapter 1

Control panel overview

DCP-8110D, DCP-8110DN and DCP-8155DN have the same keys. The illustration is based on the DCP-8155DN.

Contrast:-

Quality

:Auto

Enlg/Red:100%

Tray

:MP>T1

Pressab or Start

1COPY keys: Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Enlarges or reduces copies.

2Error LED

Blinks in orange when the LCD displays an error or an important status message.

3Duplex

You can choose Duplex to copy or print on both sides of the paper.

4LCD

Displays messages to help you set up and use your machine.

General information

Contrast:-

Quality

:Auto

Enlg/Red:100%

Tray

:MP>T1

Pressab or Start

5Menu keys: Clear

Deletes entered data or lets you cancel the current setting.

Lets you access the Menu to program your settings or retrieve information from the machine.

Lets you store your settings and confirm LCD messages.

Selection keys: d or c

Press to scroll backwards or forwards through menu selections.

a or b

Press to scroll through the menus and options.

6Numeric keys

Use these keys to enter text.

7Stop/Exit

Stops an operation or exits from a menu.

8Start

Lets you start making copies.

9SCAN:

SCAN

Puts the machine in SCAN mode.

10Data LED

The LED will flash depending on the machine's status.

11Secure Print

You can print data saved in the memory when you enter your four-digit password.

(uu Software User's Guide)

When using Secure Function Lock, you can switch restricted users by holding down d as you press Secure Print. (uu Advanced User's Guide: Secure Function Lock 2.0)

Chapter 1

Data LED indications

The Data LED (light emitting diode) will flash depending on the machine’s status.


LED	Machine's Status	Description

	Ready Mode	The machine is ready to print, in Sleep mode, there is no print
		data, or the power switch is off.

	Receiving Data	The machine is either receiving data from the computer,
	Receiving Data	The machine is either receiving data from the computer,
		processing data in memory, or printing data.
		processing data in memory, or printing data.

Green (blinking)

Data Remaining in Print data remains in the machine's memory.

Memory

Green

General information

Volume settings

Beeper volume

When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels.

a Press Menu, 1, 2.

b Press a or b to choose Low, Med, High or Off.

Press OK.

c Press Stop/Exit.

2 Loading paper

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

Note

If your application software supports paper size selection in the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray and the optional lower tray

You can load up to 250 sheets in the standard paper tray (Tray 1) and 500 sheets in the optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark

() on the right-hand side of the paper tray. (For recommended paper to use, see

Acceptable paper and other print media uu page 19.)

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2

a Pull the paper tray completely out of the machine.

b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.

c Fan the stack of paper well to avoid paper jams and misfeeds.

d Put paper in the tray and make sure:

The paper is below the maximum paper mark () (1).

Overfilling the paper tray will cause paper jams.

The side to be printed on must be face down.

The paper guides touch the sides of the paper so it will feed correctly.

e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.

Loading paper

f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Chapter 2

Loading paper in the multi-purpose tray (MP tray)

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays uu page 20.)

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

a Open the MP tray and lower it gently.

b Pull out the MP tray support (1) and unfold the flap (2).

2 1

c Put paper in the MP tray and make sure:

The paper stays under the maximum paper mark (1).

The side to be printed on must be face up with the leading edge (top of the paper) in first.

The paper guides must gently touch the sides of the paper so it will feed correctly.

Loading paper

d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Chapter 2

Printing on thick paper, labels and envelopes from the MP tray

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Open the back cover (face-up output tray).

b Open the MP tray and lower it gently.

c Pull out the MP tray support (1) and unfold the flap (2).

2 1

d Put paper, labels or envelopes in the MP tray. Make sure:

The number of envelopes in the MP tray does not exceed 3.

The paper, labels or envelopes stay under the maximum paper mark (1).

The side to be printed on is face up.

e Send the print data to the machine.

Note

•Remove each printed envelope immediately to prevent a paper jam.

•If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray) to let the printed pages exit to the face-up output tray.

f Close the back cover (face-up output tray).

Loading paper

Chapter 2

Unscannable and unprintable areas

The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.

Note

When using BR-Script3 emulation, the unprintable area around the edges of the paper is 4.2 mm.

	1
2	4
	3

Usage	Document	Top (1)	Left (2)
	Size	Bottom (3)	Right (4)
		Bottom (3)	Right (4)

Copy*	Letter	4 mm	4 mm

*a single copy	A4	4 mm	3 mm
or a 1 in 1 copy

	Legal	4 mm	4 mm

Scan	Letter	3 mm	3 mm

	A4	3 mm	3 mm

	Legal	3 mm	3 mm

Print	Letter	4.2 mm	6.35 mm

	A4	4.2 mm	6.01 mm

	Legal	4.2 mm	6.35 mm

Paper settings

Paper Type

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Do one of the following:

To set the paper type for the

MP Tray press Menu, 1, 1, 1, 1.

To set the paper type for Tray#1 press Menu, 1, 1, 1, 2.

To set the paper type for Tray#2 1 press Menu, 1, 1, 1, 3.

b Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper or Label 2.

Press OK.

c Press Stop/Exit.

1Tray#2 appears only if the optional lower tray is installed.

2The Label type option appears only if you chose the MP tray in step a.

Loading paper

	Paper Size
	You can use the following sizes of paper.
	For Copies:
	A4, Letter, Legal, Executive, A5, A5 L, A6,
	B5, B6 and Folio	2
	When you change the size of paper in the	2
	When you change the size of paper in the
	tray, you will also need to change the Paper
	Size setting so your machine can fit the
	document on the page.

a Do one of the following:

To set the paper size for the

MP Tray press Menu, 1, 1, 2, 1.

To set the paper size for Tray#1 press Menu, 1, 1, 2, 2.

To set the paper size for Tray#2 1 press Menu, 1, 1, 2, 3.

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5,

B6, Folio or Any 2. Press OK.

c Press Stop/Exit.

1Tray#2 appears only if the optional lower tray is installed.

2The Any option appears only when you choose the MP tray.

Note

•If you choose Any for the MP Tray Paper Size, you must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size option for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size options for the MP tray.

•A5 L and A6 size are not available for

Tray#2.

Chapter 2

Tray Use in COPY mode

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only

or Tray#2 Only 1, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert paper in the empty tray.

To change the tray setting follow the instructions below:

a Press Menu, 1, 5, 1.

b Press a or b to choose Tray#1 Only,

Tray#2 Only 1, MP Only,

MP>T1>T2 1 or T1>T2 1>MP. Press OK.

1Tray#2 Only and T2 appear only if the optional lower tray is installed.

c Press Stop/Exit.

Note

•When loading documents in the ADF and

MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

•When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.

Tray Use in print mode

You can change the default tray the machine will use for printing from your computer and Direct Print.

a Press Menu, 1, 5, 2.

b Press a or b to choose Tray#1 Only,

Tray#2 Only 1, MP Only,

MP>T1>T2 1 or T1>T2 1>MP. Press OK.

1Tray#2 Only and T2 appear only if the optional lower tray is installed.

c Press Stop/Exit.

Acceptable paper and other print media

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.

For correct printing, you must choose the same paper size from your software application as the paper in the tray.

Avoid touching the printed surface of the paper immediately after printing.

Before you buy a lot of paper, test a small quantity to make sure the paper is suitable.

Use labels that are designed for use in laser machines.

Type and size of paper

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.

The names for the paper trays in the printer driver and this Guide are as follows:

Tray and optional unit	Name
Standard Paper Tray	Tray 1

Multi-purpose Tray	MP Tray

Optional Lower Tray	Tray 2

Loading paper

Chapter 2

Paper capacity of the paper trays

	Paper size	Paper types	No. of sheets
Standard Paper Tray	A4, Letter, Legal 1, B5,	Plain paper, Thin paper,	up to 250
(Tray 1)	Executive, A5,	Recycled paper	(80 gsm)
	A5 (Long Edge), A6, B6,
	Folio 1 2
Multi-purpose Tray	Width: 76.2 to 215.9 mm	Plain paper, Thin paper,	50 sheets (80 gsm)
(MP Tray)	Length: 127.0 to 355.6	Thick paper,	3 Envelopes
	Length: 127.0 to 355.6	Thicker paper,	3 Envelopes
	mm	Thicker paper,
	mm	Bond paper,
		Bond paper,
		Recycled paper,
		Envelopes, Labels

Optional Lower Tray	A4, Letter, Legal 1, B5,	Plain paper, Thin paper,	up to 500
(Tray 2)	Executive, A5, B6,	Recycled paper	(80 gsm)
	Folio 1 2

1Legal or Folio size paper are not available in some regions.

2Folio size is 8.5 in. × 13 in.

Recommended paper specifications

The following paper specifications are suitable for this machine.

Basis weight	75-90 gsm

Thickness	80-110 μm

Roughness	Higher than 20 sec.

Stiffness	90-150 cm3/100
Grain direction	Long grain

Volume resistivity	10e9-10e11 ohm
Surface resistivity	10e9-10e12 ohm-cm
Filler	CaCO3 (Neutral)
Ash content	Below 23 wt%

Brightness	Higher than 80%

Opacity	Higher than 85%

Use paper made for plain paper copying.

Use paper that is 75 to 90 gsm.

Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

This machine can use recycled paper that meets DIN 19309 specifications.

Handling and using special paper

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

DO NOT use inkjet paper because it may cause a paper jam or damage your machine.

Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200 °C.

If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Loading paper

Types of paper to avoid

Important

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

•that is highly textured

•that is extremely smooth or shiny

•that is curled or warped

1A curl of 2 mm or greater may cause jams to occur.

•that is coated or has a chemical finish

•that is damaged, creased or folded

•that exceeds the recommended weight specification in this guide

•with tabs and staples

•with letterheads using low temperature dyes or thermography

•that is multipart or carbonless

•that is designed for inkjet printing

The types of paper listed above may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Chapter 2

Envelopes

Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed through the MP tray.

We recommend that you print a test envelope to make sure the print results are what you want before printing a large amount of envelopes.

Types of envelopes to avoid

Important

DO NOT use envelopes:

•that are damaged, curled, wrinkled or an unusual shape

•that are extremely shiny or textured

•with clasps, staples, snaps or tie strings

•with self-adhesive closures

•that are of a baggy construction

•that are not sharply creased

•that are embossed (have raised writing on them)

•that were previously printed by a laser machine

•that are pre-printed on the inside

•that cannot be arranged neatly when stacked

•that are made of paper that weighs more than the paper weight specifications for the machine

•with edges that are not straight or consistently square

•with windows, holes, cut-outs or perforations

•with glue on the surface as shown in the figure below

•with double flaps as shown in the figure below

•with sealing flaps that are not folded down when purchased

•with each side folded as shown in the figure below

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Labels

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine. If this happens, the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 200 °C for a period of 0.1 seconds.

Labels can only be fed through the MP tray.

Loading paper

Types of labels to avoid

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

Important

•DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

•Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

•DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.

3 Loading documents

How to load documents

You can copy and scan from the ADF (automatic document feeder) or the scanner glass.

Using the automatic document feeder (ADF)

The ADF can hold up to 35 pages (for DCP-8110D and DCP-8110DN) or up to 50 pages (for DCP-8155DN) and feeds each sheet individually. We recommend you use standard 80 gsm paper and always fan the pages before putting them in the ADF.

Document Sizes Supported

Length:	147.3 to 355.6 mm
Width:	147.3 to 215.9 mm
Weight:	64 to 90 gsm

How to load documents

Important

•DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

•DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

•DO NOT use cardboard, newspaper or fabric.

•To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

Note

•To scan documents that are not suitable for the ADF, see Using the scanner glass uu page 25.

•It is easier to use the ADF if you are loading a multiple page document.

•Make sure documents with correction fluid or written with ink are completely dry.

a Unfold the ADF document support (1). Lift up and unfold the ADF document output support flap (2).

1 2

b Fan the pages well.

c Stagger the pages of your document face up top edge first, in the ADF until the LCD display message changes and you feel the top page touch the feed rollers.

d Adjust the paper guides (1) to fit the width of your document.

Note

To scan non-standard documents, see

Using the scanner glass uu page 25.

Using the scanner glass

You can use the scanner glass to copy or scan pages of a book, one page at a time.

Document Sizes Supported

Length: (DCP-8155DN) Up to 355.6 mm

(DCP-8110D and DCP-8110DN) Up to 300.0 mm

Width: Up to 215.9 mm Weight: Up to 2.0 kg

Loading documents

How to load documents

Note

To use the scanner glass, the ADF must be empty.

a Lift the document cover.
b Using the document guidelines on the	3

left and top, place the document

face down in the upper left corner of the scanner glass.

c Close the documentcover.

Important

If the document is a book or is thick do not slam the cover or press on it.

4 Making copies

How to copy

The following steps show the basic copy operation.

Contrast:- +

Quality :Auto

Enlg/Red:100%

Tray	:MP>T1	01	1
Pressab or Start

1 No. of Copies

Use the numeric pad to enter the number of copies you want.

a Do one of the following to load your document:

Place the document face up in the ADF. (See Using the automatic document feeder (ADF)

uu page 24.)

Load your document face down on the scanner glass. (See Using the scanner glass uu page 25.)

b Press Start.

Stop copying

To stop copying, press Stop/Exit.

Copy settings

Press temporary COPY keys or Duplex and then press a, b, d or c to scroll through the copy settings. When the setting you want is highlighted, press OK.

(Basic User's Guide)

For details about changing the following settings uu page 17 - 18:

Paper Type

Paper Size

Tray Use (Tray Use in COPY mode)

(Advanced User's Guide)

For details about changing the following settings uu Advanced User's Guide: Copy settings:

Enlg/Red (Enlarge/Reduce)

Stack/Sort

Quality

Brightness

Contrast

Page Layout

Tray Select (Tray Selection)

Duplex


		5	Printing data from a USB Flash
		5	memory drive or digital camera
			supporting mass storage
			supporting mass storage

With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.

You can use a USB Flash Memory Drive that has the following specifications:

USB Class	USB Mass Storage Class

USB Mass Storage	SCSI or SFF-8070i
Class

Transfer protocol	Bulk transfer Only

Format 1	FAT12/FAT16/FAT32
Sector size	Max. 4096Byte

Encryption	Encrypted devices are
	not supported.

1 NTFS format is not supported.

Note

•Some USB Flash memory drives may not work with the machine.

•If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

b Choose Brother DCP-XXXX Printer (1) and check the Print to file box (2). Click Print.

c Choose the folder you want to save the file to and enter the file name if you are prompted to.

If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn

If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.

Creating a PRN file for direct printing

Note

The screens in this section may vary depending on your application and operating system.

a From the menu bar of an application, click File, then Print.

Chapter 5

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

a Connect your device to the USB direct interface (1) on the front of the machine. Your machine will enter Direct Print mode automatically.

The LCD will automatically show the USB memory menu to confirm the intended use of the device.

Note

•Make sure your digital camera is turned on.

•If an error occurs, the USB memory options Direct Print and

Scan to USB will not appear on the LCD.

•When the machine is in the Deep Sleep mode, the LCD does not show any information even if you connect a device to the USB direct interface. Press Stop/Exit on the control panel to wake up the machine.

b Press a or b to choose

1.Direct Print. Press OK.

Note

•If Direct Print is restricted in Secure Function Lock 2.0 for your User ID, and access has been given to another User ID or Public mode, Access Denied will appear on the LCD. Then the LCD will show Change ID and other User IDs so you may switch to a User ID or Public mode that has access.

If you are a restricted user with access to Direct Print, press a or b to choose your name and press OK. Enter your four-digit password and press OK.

•If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print. (uu Advanced User's Guide: Switching Users)

•If your ID has been restricted to a page limit in Secure Function Lock, the LCD will show Remaining Pages with the number of pages you have left to print.

Printing data from a USB Flash memory drive or digital camera supporting mass storage

c Press a or b to choose the folder name or file name you want to print.

Press OK.

If you have chosen the folder name, press a or b to choose the file name you want to print.

Press OK.

Direct Print a1./FOLDER1

2.FILE_1.PDF b3.FILE_2.PDF

Select ab or OK

Note

•Your digital camera must be switched from PictBridge mode to mass storage mode.

•If you want to print an index of the files, choose Index Print, and then press OK. Press Start to print the data.

d Do one of the following:

Press a or b to choose a setting you need to change and press OK, then press a or b to choose an option for the setting and press OK.

If you do not want to change the current default settings, go to step e.

Print File Set aPaper Size

Media Type bMultiple Page

Select ab or OK

Note

•You can change the following settings:

Paper Size Media Type Multiple Page Orientation Duplex

Collate
Tray Use
Print Quality	5
PDF Option	5

•Depending on the file type, some of these settings may not appear.

e Press Start if you have finished selecting settings.

f Use the numeric keys to enter the number of copies you want. Press OK.

Direct Print

FILE_1.PDF	1
No. of Copies:

Press Start

g Press Start to print the data. h Press Stop/Exit.

Important

•To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.

•DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.

Chapter 5

Note

•You can change the default tray that the machine will use for printing. Press Menu, 1, 5, 2, and then press a or b to select the tray you want as the new default. Press

OK.

(See Tray Use in print mode uu page 18.)

•You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 4 to enter the

USB Direct I/F menu. (See Menu table uu page 97.)

6 How to print from a computer

Printing a document

The machine can receive data from your computer and print it. To print from a computer you must install the printer driver.

(uu Software User's Guide: Printing for

Windows® or Printing and Faxing for Macintosh)

a Install the Brother printer driver from the Installer CD-ROM. (uu Quick Setup Guide)

b From your application, choose the Print	6
command.

c Choose the name of your machine in the Print dialog box and click Properties (or Preferences, depending on the application you are using).

d Choose the settings you want in the Properties dialog box, and then click

OK.

Paper Size

Orientation

Copies

Media Type

Resolution

Print Settings

Multiple Page

Duplex / Booklet

Paper Source

e Click OK to begin printing.

7 How to scan to a computer

Scanning a document as a PDF file using ControlCenter4 (Windows®)

(Detailed information uu Software User's Guide: Scanning)

Note

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications.

a b

Load your document. (See How to load documents uu page 24.)

Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK. This section briefly introduces the ControlCenter4 functions in Advanced Mode.

d Make sure the machine you want to use is selected from the Model pull-down list.

How to scan to a computer

e Set the scanning configuration.

Click Configuration, then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1
2	7
3

1Confirm PDF (*.pdf) is selected from the File Type pull-down list.

2You can enter the file name you want to use for the document.

3You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

4You can choose a scanning resolution from the Resolution pull-down list.

5You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 7

g Click File.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

How to scan to a computer

Changing the SCAN key settings

Before scanning

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

Install the scanner drivers from the Installer CD-ROM. (uu Quick Setup Guide)

(for DCP-8110DN and DCP-8155DN)

Configure the machine with a TCP/IP address if network scanning does not work. (uu Software User's Guide: Configuring Network Scanning (Windows®))

SCAN key settings

You can change your machine’s SCAN key settings using ControlCenter4.

a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list.	7

c Click the Device Settings tab.
d Click Device Scan Settings.

Chapter 7

e Choose the File tab. You can change the default settings.

1You can choose the file type from the pull-down list.

2You can enter the file name you want to use for the document.

3You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

4You can choose a scanning resolution from the Resolution pull-down list.

5You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

Scanning using the SCAN key

a Load your document. (See How to load documents uu page 24.)
b Press	(SCAN).

c Press a or b to choose Scan to PC.
Press OK.
d Press a or b to choose File.
Press OK.
e (DCP-8155DN)
If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge
or 2sided (S)edge.
Press OK.
f (For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.		7
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the

destination computer using the numeric keys on the control panel. Press OK.

g Press a or b to choose Start Scan. Press OK.

h Press Start.

The machine starts the scanning process.

Note

The following scan modes are available:

Scan to:

•USB

•Network (Windows®) 2

•Image (Scan to PC)

•OCR (Scan to PC) 2

•E-mail (Scan to PC)

•File (Scan to PC)

•FTP 2

•Web Service 1 2 (Web Services Scan)

1Windows® users only. (Windows Vista® SP2 or later and Windows® 7)

(uu Software User's Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or greater and Windows® 7))

2DCP-8110DN and DCP-8155DN only

A Routine maintenance

Replacing the consumable items

The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.

Note

The drum unit and toner cartridge are two separate consumables. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be displayed.

	Toner cartridge	Drum unit

See Replacing the toner cartridge uu page 41.		See Replacing the drum unit uu page 47.
	(For Oceania)	(For Oceania)
Model Name: TN-3310, TN-3340		Model Name: DR-3325
	(For Asia)	(For Asia)
Model Name: TN-3320, TN-3350, TN-3370		Model Name: DR-3355

TN-3310, TN-3340 / TN-3320, TN-3350

TN-3370


				Routine maintenance

LCD messages	Consumable item	Approximate life	How to replace		Model name
	to prepare
Toner Low	Toner cartridge	3,000 pages 1 2 3	See page 41.		(For Oceania)
Prepare New		8,000 pages 1 2 4			TN-3310	3
Prepare New						3
Toner		12,000 pages 1 2 5			TN-3340 4
Cartridge.		12,000 pages 1 2 5			TN-3340 4
					(For Asia)
					TN-3320 3
					TN-3350 4
					TN-3370 5 6

1A4 or Letter size single-sided pages.

2Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

3Standard toner cartridge

4High yield toner cartridge

5Super high yield toner cartridge

6Available for DCP-8155DN

You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.

LCD messages	Consumable item	Approximate life	How to replace	Model name
	to replace
Replace Toner	Toner cartridge	3,000 pages 1 2 5	See page 41.	(For Oceania)
		8,000 pages 1 2 6		TN-3310 5
		12,000 pages 1 2 7		TN-3340 6
				(For Asia)
				TN-3320 5
				TN-3350 6
				TN-3370 7 8
Replace Parts	Drum unit	30,000 pages 1 3 4	See page 48.	(For Oceania)
Drum				DR-3325
				DR-3325
Drum Stop
				(For Asia)
				DR-3355

1A4 or Letter size single-sided pages.

2Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

31 page per job.

4Drum life is approximate and may vary by type of use.

5Standard toner cartridge

6High yield toner cartridge

7Super high yield toner cartridge

8Available for DCP-8155DN

Note

•Discard used consumable items according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.

•We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

•If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

•The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

•Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/ or contact your local Brother office for further details.

Replacing the toner cartridge

(For Oceania)

Model name: TN-3310, TN-3340 (For Asia)

Model name: TN-3320, TN-3350, TN-3370

The Standard toner cartridge can print

approximately 3,000 pages 1. The High Yield toner cartridge can print approximately 8,000

pages 1. The Super High Yield toner cartridges can print approximately 12,000

pages 1. Actual page count will vary depending on your average type of document.

When the toner cartridge is running low, the LCD shows Toner Low.

The toner cartridge that comes supplied with the machine will need to be replaced after

approximately 3,000 pages 1.

1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Note

•It is a good idea to keep a new toner cartridge ready for use when you see the

Toner Low warning.

•To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call your Brother dealer.

•If you print graphics, bold text, charts, web pages with borders, and other types of printouts that consist of more than simple text, the amount of toner used will increase.

•We recommend that you clean the machine when you replace the toner cartridge. See Cleaning and Checking the machine uu page 52.

•If you change the print density setting for lighter or darker printing, the amount of toner used will change.

•Wait to unpack the toner cartridge until immediately before you put it into the machine.

Routine maintenance

Toner Low

Prepare...

If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message.

Replace Toner

When the following message appears on the LCD, you need to replace the toner cartridge:

Replace Toner

Open the...

The machine will stop printing until you replace the toner cartridge. A new Brother

Original toner cartridge will clear the replace A toner message.

Replacing the toner cartridge

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and then open the front cover.

c Take out the drum unit and toner cartridge assembly.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

•We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

•To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take the toner cartridge out of the drum unit.

Routine maintenance

WARNING

•DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

•DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.

(uu Product Safety Guide: General precautions)

Important

•Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

•To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

•We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Note

•Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

e Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

Important

•Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

•If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

•Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products, due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

f Pull off the protective cover.

Routine maintenance

Important

Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

g Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in correctly, the green
lock lever on the drum unit will lift
automatically.	A
	A

Note

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

h Clean the corona wire inside the drum unit by gently sliding the green tab back and forth several times.

j Close the front cover of the machine.

Note

After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

i Put the drum unit and toner cartridge assembly back into the machine.

Replacing the drum unit

(For Oceania)

Model name: DR-3325 (For Asia)

Model name: DR-3355

A new drum unit can print approximately 30,000 A4 or Letter size single-sided pages.

Important

For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum or toner unit.

Drum Error

Open the...

The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 54.)

If you cleaned the corona wire and

Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with a new one.

Replace Parts

Drum

Replace Parts

Drum

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend that a Brother Original drum unit is installed at this time.

Routine maintenance

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 51.)

Drum Stop

Replace the...

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend that a Brother Original drum unit is installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 51.)

Replacing the drum unit

Important

•While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

•Every time you replace the drum unit, clean the inside of the machine. (See

Cleaning and Checking the machine uu page 52.)

•Wait to unpack the new drum unit immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and then open the front cover.

c Take out the drum unit and toner cartridge assembly.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

•We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

•To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take the toner cartridge out of the drum unit.

Routine maintenance

WARNING

•DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

(uu Product Safety Guide: General precautions)

Important

•Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

•To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

•We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Note

•Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit.

e Unpack the new drum unit.

f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

Routine maintenance

Note

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

g Put the drum unit and toner cartridge assembly back into the machine. Do not close the front cover of the machine.

Resetting the drum counter

When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps:

Important

Do not reset the drum counter when you only replace the toner cartridge.

a With the front cover still open, press

Clear.

b To confirm you are installing a new drum, press 1.

c When the LCD shows Accepted, close the front cover of the machine.

Cleaning and Checking the machine

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.

WARNING

•DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

(uu Product Safety Guide: General precautions)

Important

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.

Cleaning the outside of the machine

a Turn off the machine.

b Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.

c Wipe the outside of the machine with a dry, lint-free cloth to remove dust.

d Pull the paper tray completely out of the machine.

e If paper is loaded in the paper tray, remove it.

f g

h i

Remove anything that is stuck inside the paper tray.

Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.

Re-load the paper and put the paper tray firmly back in the machine.

Plug the machine’s power cord back into the electrical socket first, then connect all cables.

Turn on the machine.

Routine maintenance

Cleaning the scanner glass

a Turn off the machine.

b Disconnect all cables, and then unplug the power cord from the electrical socket.

c Lift the document cover (1).

Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.

3 A

d In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.

Note

In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

e Close the document cover.

f Plug the machine’s power cord back into the electrical socket first, then connect all cables.

g Turn on the machine.

Cleaning the corona wire

If you have print quality problems or the LCD shows Drum Error, clean the corona wire as follows:

a Leave the machine turned on for

10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot.

b Press the front cover release button and then open the front cover.

c Take out the drum unit and toner cartridge assembly.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Routine maintenance

Important

•We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

•Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water.

•To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Clean the corona wire inside the drum unit by gently sliding the green tab back and forth several times.

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

e Put the drum unit and toner cartridge assembly back into the machine.

f Close the front cover of the machine.

Cleaning the drum unit

If your printout has dots at 94 mm intervals, follow the steps below to solve the problem.

a Make sure that the machine is in the Ready mode. (DCP-8110DN and DCP-8155DN) Press Menu, 6, 6, (DCP-8110D) Menu, 5, 5, then press Start to print the drum dot check sheet.

66.Drum Dot Print

Printing

b Leave the machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot.

c After the machine has cooled down, turn off the machine.

d Press the front cover release button and then open the front cover.

e Take out the drum unit and toner cartridge assembly.

Routine maintenance

Important

•We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

•Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water.

•To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

f Push down the green lock lever and take the toner cartridge out of the drum unit.

g Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side.

h Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the "2" region of the drum.

i Turn the drum unit gear toward you by hand while checking the surface of the suspected area.

j When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off.

Important

DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.

k Turn the drum unit back over.

Routine maintenance

l Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.

Note

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

m Put the drum unit and toner cartridge assembly back into the machine.

n Close the front cover of the machine.

o Turn on the machine and try a test print.

Cleaning the paper pick-up rollers

Cleaning the paper pick-up roller periodically may prevent paper jams by ensuring the correct feeding of the paper.

If you have paper feed problems, clean the pick-up rollers as follows:

a Turn off the machine.

b Disconnect all cables, and then unplug the power cord from the electrical socket.

c Pull the paper tray completely out of the machine.


	Routine maintenance
d Tightly wring out a lint-free cloth soaked	h Turn on the machine.
in lukewarm water, and then wipe the
separator pad (1) on the paper tray to
remove dust.

e Wipe the two pick-up rollers (1) inside the machine to remove dust.

f Put the paper tray back in the machine.

g Plug the machine’s power cord back into the electrical socket.

B Troubleshooting

If you think there is a problem with your machine, check each of the items below first and then follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

Identifying your problem

First, check the following:

The machine's power cord is connected correctly and the machine’s power switch is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties

uu page 87.

All of the protective parts have been removed.

Paper is inserted correctly in the paper tray.

The interface cables are securely connected to the machine and the computer.

LCD Messages

(See Error and maintenance messages uu page 63)

If you did not solve the problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

Printing difficulties uu page 82

Paper handling difficulties uu page 84

Copying problems:

 Copying difficulties uu page 85

Scanning problems:

 Scanning difficulties uu page 85

Software and Network problems:

Software difficulties uu page 85

Network difficulties (for DCP-8110DN and DCP-8155DN) uu page 86

Troubleshooting

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/.

Error Message	Cause	Action
Access Denied	The function you want to use is	Contact your administrator to check your
(except DCP-8110D)	restricted by Secure Function	Secure Function Lock Settings.
(except DCP-8110D)	Lock 2.0.
	Lock 2.0.

Access Error	The device is removed from	Press Stop/Exit. Reinsert the device and try to
	the USB direct interface while	print with Direct Print.
	the data is processing.

Cartridge Error	The toner cartridge is not	Pull out the drum unit and toner cartridge
Put the Toner	installed correctly.	assembly, take out the toner cartridge, and put
Cartridge back		it back into the drum unit again. Put the drum
in.		unit and toner cartridge assembly back in the
		machine.

Cooling Down	The temperature of the drum	Make sure that you can hear the fan in the	B
Wait for a while	unit or toner cartridge is too	machine spinning and that the exhaust outlet is
Wait for a while	hot. The machine will pause its	not blocked by something.
	hot. The machine will pause its	not blocked by something.
	current print job and go into	If the fan is spinning, remove any obstacles
	cooling down mode. During the	If the fan is spinning, remove any obstacles
	cooling down mode. During the	that surround the exhaust outlet, and then
	cooling down mode, you will	that surround the exhaust outlet, and then
	cooling down mode, you will	leave the machine turned on but do not use it
	hear the cooling fan running	leave the machine turned on but do not use it
	hear the cooling fan running	for several minutes.
	while the LCD shows Cooling	for several minutes.
	while the LCD shows Cooling	If the fan is not spinning, disconnect the
	Down, and Wait for a	If the fan is not spinning, disconnect the
	while.	machine from the power for several minutes,
		then reconnect it.

Cover is Open	The front cover is not	Close the front cover of the machine.
	completely closed.

	The ADF cover is not	Close the ADF cover of the machine.
	completely closed.

	The ADF is open while loading	Close the ADF cover of the machine, then
	a document.	press Stop/Exit.

	The fuser cover is not	 Close the fuser cover of the machine.
	completely closed or paper	 Make sure paper is not jammed behind the
	was jammed in the back of the	 Make sure paper is not jammed behind the
	machine when you turned on	fuser cover at the back of the machine, then
	machine when you turned on	close the fuser cover and press Start.
	the power.	close the fuser cover and press Start.
	the power.	(See Paper is jammed at the back of the
		(See Paper is jammed at the back of the
		machine uu page 73.)




Error Message	Cause	Action
DIMM Error	 The DIMM is not installed	 Turn off the machine and remove the
	correctly.	DIMM.
	 The DIMM is broken.	(uu Advanced User's Guide: Installing
	 The DIMM does not meet	extra memory)
	 The DIMM does not meet
	the required specifications.	 Confirm the DIMM meets the required
		specifications.
		(uu Advanced User's Guide: Memory
		board)
		 Re-install the DIMM correctly. Wait a few
		seconds, and then turn it on again.
		 If this error message appears again,
		replace the DIMM with a new one.
		(uu Advanced User's Guide: Installing
		extra memory)

Document Jam	The document was not	See Document is jammed in the top of the ADF
	inserted or fed correctly, or the	unit uu page 69 or Using the automatic
	document scanned from the	document feeder (ADF) uu page 24.
	ADF was too long.

Drum Error	The corona wire on the drum	Clean the corona wire on the drum unit.
	unit needs to be cleaned.	(See Cleaning the corona wire uu page 54.)
		(See Cleaning the corona wire uu page 54.)

	The toner cartridge is placed in	Put the toner cartridge into the drum unit, and
	the machine without the drum	then re-install the drum unit and toner cartridge
	unit.	assembly in the machine.

Drum Stop	It is time to replace the drum	Replace the drum unit.
	unit.	(See Replacing the drum unit uu page 48.)
		(See Replacing the drum unit uu page 48.)

Duplex Disabled	The back cover of the machine	Close the back cover of the machine.
	is not closed completely.

Fuser Error	The temperature of the fuser	Turn the power switch off, wait a few seconds,
	unit does not rise to a specified	and then turn it on again. Leave the machine
	temperature within the	idle for 15 minutes with the power on.
	specified time.

	The fuser unit is too hot.

Jam Duplex	The paper is jammed in the	See Paper is jammed in the duplex tray
	duplex tray or the fuser unit.	uu page 80.

Jam Inside	The paper is jammed inside the	See Paper is jammed inside the machine
	machine.	uu page 76.

	The toner cartridge is placed in	Put the toner cartridge into the drum unit, and
	the machine without the drum	then re-install the drum unit and toner cartridge
	unit.	assembly in the machine.

Jam MP Tray	The paper is jammed in the MP	See Paper is jammed in the MP tray
	tray of the machine.	uu page 71.

Jam Rear	The paper is jammed in the	See Paper is jammed at the back of the
	back of the machine.	machine uu page 73.


		Troubleshooting

Error Message	Cause	Action
Jam Tray 1	The paper is jammed in the	See Paper is jammed in paper tray 1 or tray 2
Jam Tray 2	paper tray of the machine.	uu page 72.
Jam Tray 2

Limit Exceeded	The number of pages you are	Contact your administrator to check your
(except DCP-8110D)	allowed to print has been	Secure Function Lock Settings.
(except DCP-8110D)	exceeded. The print job will be
	exceeded. The print job will be
	cancelled.

Log Access Error	The machine could not access	Contact your administrator to check the Store
(except DCP-8110D)	the print log file in the server.	Print Log to Network settings.
(except DCP-8110D)		For detailed information uu Network User's
		For detailed information uu Network User's
		Guide: Store Print Log to Network

Manual Feed	Manual was selected as the	Place paper in the MP tray. If the machine is in
	paper source when there was	Pause mode, press Start. (See Loading paper
	no paper in the MP tray.	in the multi-purpose tray (MP tray)
		uu page 12)

No HUB Support	A USB hub device is	Disconnect the USB hub device from the USB
	connected to the USB direct	direct interface.
	interface.

No Paper	The machine is out of paper in	Do one of the following:
	the specified tray or all trays, or	 Refill paper in the paper tray shown on the
	paper is not correctly loaded in	LCD. Make sure the paper guides are set to
	the paper tray.	LCD. Make sure the paper guides are set to
	the paper tray.	the correct size.
		the correct size.
		 Remove the paper and load it again. Make	B
		sure the paper guides are set to the correct	B
		size.

No Toner	The toner cartridge or the drum	Remove the drum unit and toner cartridge
	unit and toner cartridge	assembly, remove the toner cartridge from the
	assembly is not installed	drum unit, and re-install the toner cartridge
	correctly.	back into the drum unit again. Re-install the
		drum unit and toner cartridge assembly back in
		the machine. If the problem continues, replace
		the toner cartridge.
		(See Replacing the toner cartridge
		uu page 41.)

No Tray	The standard paper tray is not	Re-install the standard paper tray.
	installed or not installed
	correctly.

Not Available	The requested function is not	Contact your administrator to check your
(except DCP-8110D)	permitted to all User IDs by	Secure Function Lock Settings.
(except DCP-8110D)	Secure Function Lock 2.0.
	Secure Function Lock 2.0.




Error Message	Cause	Action
Out of Memory	The machine’s memory is full.	Copy operation in process
		Do one of the following:
		 Press Start to copy the scanned pages.
		 Press Stop/Exit and wait until the other
		operations in progress finish, and then try
		again.
		 Add optional memory.
		(uu Advanced User's Guide: Memory
		board)
		Print operation in process
		Do one of the following:
		 Reduce the print resolution.
		(uu Software User's Guide: Printing (for
		Windows®) or Printing and Faxing (for
		Macintosh))
		 Add optional memory.
		(uu Advanced User's Guide: Memory
		board)

Out of Memory	The machine’s memory is full.	Press Stop/Exit and delete the previously
Secure Print Data		stored secure print data.
Secure Print Data		(uu Software User's Guide: Secure Print Key)
is full.		(uu Software User's Guide: Secure Print Key)

Print Unable XX	The machine has a mechanical	Do one of the following:
(XX = Error Code)	problem.	 Turn the power switch off, wait a few
(XX = Error Code)		 Turn the power switch off, wait a few
		minutes, and then turn it on again.
		 If the problem continues, call Brother
		customer service for support.

Protected Device	The protect switch of the USB	Turn off the protect switch of the USB Flash
	Flash memory drive is on.	memory drive.

Rename the File	There is already a file on the	Change the file name of the file on the USB
	USB Flash memory drive with	Flash memory drive or the file you are trying to
	the same name as the file you	save.
	are trying to save.

Replace Parts	It is time to replace the drum	Replace the drum unit.
Drum	unit.	(See Replacing the drum unit uu page 48.)
		(See Replacing the drum unit uu page 48.)

	The drum unit counter was not	Reset the drum unit counter.
	reset when a new drum was	(See Resetting the drum counter uu page 51.)
	installed.	(See Resetting the drum counter uu page 51.)
	installed.

Replace Parts	It is time to replace the fuser	Call Brother customer service or a Brother
Fuser Unit	unit.	Authorized Service Center to replace the fuser
Fuser Unit		unit.
		unit.


		Troubleshooting

Error Message	Cause	Action
Replace Parts	It is time to replace the laser	Call Brother customer service or a Brother
Laser Unit	unit.	Authorized Service Center to replace the laser
Laser Unit		unit.
		unit.

Replace Parts	It is time to replace the paper	Call Brother customer service or a Brother
PF Kit 1	feeding kit.	Authorized Service Center to replace the
PF Kit 1		PF Kit.
		PF Kit.
PF Kit 2
PF Kit MP

Replace Toner	The toner cartridge is at the	Replace the toner cartridge.
	end of its life. The machine will	(See Replacing the toner cartridge
	stop all print operations.	(See Replacing the toner cartridge
	stop all print operations.	uu page 41.)
		uu page 41.)

Scan Unable XX	The machine has a mechanical	 Turn the power switch off, and then turn it
(XX = Error Code)	problem.	on again.
(XX = Error Code)		 If the problem continues, call Brother
		 If the problem continues, call Brother
		customer service for support.

	Document is too long for	Press Stop/Exit. Use a suitable size of paper
	duplex scanning.	for duplex scanning.
		(See Paper capacity of the paper trays
		uu page 20.)

Size Error	The paper size defined in the	Choose a paper size which is supported by the
	printer driver is not suitable for	tray shown on the LCD.
	the tray in use.	(See Paper Size uu page 17.)	B
		(See Paper Size uu page 17.)

Size Error DX	The paper size defined in the	Press Stop/Exit. Choose a paper size which is
	printer driver and the control	supported by the duplex tray.
	panel menu is not suitable for	The paper size you can use for automatic
	automatic duplex printing.	The paper size you can use for automatic
	automatic duplex printing.	duplex printing is A4.
		duplex printing is A4.

	The paper in the tray is not the	Press Start. Load the correct size of paper in
	correct size and is not suitable	the tray and set the “Paper Size” (Menu, 1, 1,
	for automatic duplex printing.	2).
		The paper size you can use for automatic
		duplex printing is A4.

Size mismatch	The paper in the tray is not the	Load the correct size of paper in the tray and
	correct size.	set the “Paper Size” (Menu, 1, 1, 2).
		(See Paper Size uu page 17.)

Toner Low	If the LCD shows Toner Low	Order a new toner cartridge now so a
	you can still print; however, the	replacement toner cartridge will be available
	machine is telling you that the	when the LCD shows Replace Toner.
	toner cartridge is near the end
	of its life.

Too Many Files	There are too many files stored	Reduce the number of files stored on the USB
	on the USB Flash memory	Flash memory drive.
	drive.




Error Message	Cause	Action
Unusable Device	A defective USB device or a	Unplug the device from the USB direct
Remove the	high power consumption USB	interface. Turn the machine off and then on
Remove the	device has been connected to	again.
Device. Turn the	device has been connected to	again.
Device. Turn the	the USB direct interface.
power off and	the USB direct interface.
power off and
back on again.

Unusable Device	A USB device or USB Flash	Unplug the device from the USB direct
	memory drive that is not	interface.
	supported/is encrypted has	See the specifications for supported USB Flash
	been connected to the USB	See the specifications for supported USB Flash
	been connected to the USB	memory drives in Printing data from a USB
	direct interface.	memory drives in Printing data from a USB
	direct interface.	Flash memory drive or digital camera
		Flash memory drive or digital camera
		supporting mass storage uu page 27.

Wrong Paper Size	The machine cannot find paper	Load the paper in the paper tray shown on the
	of the same size in any other	LCD.
	tray after the tray currently in
	use has run out of paper during
	a copy operation.

Document Jams

Document is jammed in the top of the ADF unit

a Take out any paper from the ADF that is not jammed.

b Open the ADF cover.

c Pull the jammed document out to the left.

If the document rips or tears, be sure you remove all small paper scraps to prevent future jams.

d Close the ADF cover. e Press Stop/Exit.

Troubleshooting

Document is jammed under the document cover

a Take out any paper from the ADF that is not jammed.

b Lift the document cover.

c Pull the jammed document out to the right.

If the document rips or tears, be sure you remove all small paper scraps to prevent future jams.

d Close the document cover. e Press Stop/Exit.

Removing small documents jammed in the ADF

a Lift the document cover.

b Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.

c Close the document cover. d Press Stop/Exit.

Document is jammed at the output tray

a Take out any paper from the ADF that is not jammed.

b Pull the jammed document out to the right.

c Press Stop/Exit.

Paper Jams

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent paper jams and multiple sheets of paper from feeding through the machine at the same time.

Paper is jammed in the MP tray

If the LCD shows Jam MP Tray, follow these steps:

a Remove the paper from the MP tray.

b Remove any jammed paper from in and around the MP tray.

c Fan the paper stack, and then put it back in the MP tray.

Troubleshooting

d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray.

e Press Start to resume printing.

Paper is jammed in paper tray 1 or tray 2

If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:

a Pull the paper tray completely out of the machine.

For Jam Tray 1:

For Jam Tray 2:

b Use both hands to slowly pull out the jammed paper.

Note

Pulling the jammed paper downward allows you to remove the paper easier.

c Make sure that the paper is below the maximum paper mark () in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

d Put the paper tray firmly back in the machine.

Paper is jammed at the back of the machine

If the LCD shows Jam Rear, a paper jam has occurred behind the back cover. Follow these steps:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and then open the front cover.

Troubleshooting

c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

•We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

•Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

•To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Open the back cover.

Brother DCP-8110D, DCP-8110DN, DCP-8155DN Basic User’s Guide

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Troubleshooting

f Using both hands, gently pull the jammed paper out of the fuser unit.

g Close the fuser cover (1).

e Pull the green tabs at the left and right	B
hand sides toward you and fold down	B
the fuser cover (1).

h Close the back cover.

i Put the drum unit and toner cartridge assembly back into the machine.

j Close the front cover of the machine.

Paper is jammed inside the machine

If the LCD shows Jam Inside, follow these steps:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Pull the paper tray completely out of the machine.

c Use both hands to slowly pull out the jammed paper.

Troubleshooting

Note

Pulling the jammed paper downward allows you to remove the paper easier.

d Press the front cover release button and then open the front cover.

e Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

•We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

•Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

•To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

f Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit.

g Put the toner cartridge back into the drum unit until you hear it lock into place. If you have put the cartridge in correctly, the green lock lever will lift automatically.

Troubleshooting

Note

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

h Put the drum unit and toner cartridge assembly back into the machine.

i Close the front cover of the machine.

j Put the paper tray firmly back in the	B
machine.

Note

If you turn off the machine while

Jam Inside is displayed, the machine will print incomplete data from your computer. Before you turn on the machine, delete the print job on your computer.

Paper is jammed in the duplex tray

If the LCD shows Jam Duplex, follow these steps:

a Leave the machine turned on for

10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Pull the paper tray completely out of the machine.

WARNING

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

d Using both hands, gently pull the jammed paper out of the back of the machine.

c Open the back cover.

e Close the back cover.

f Pull the duplex tray completely out of the machine.

g Pull the jammed paper out of the machine or out of the duplex tray.

Troubleshooting

h Make sure that the jammed paper does not remain under the machine from static electricity.

i Put the duplex tray back in the machine.

j Put the paper tray firmly back in the machine.

If you are having difficulty with your machine

Important

•For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

•If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems by yourself.

•If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

Printing difficulties

Difficulties	Suggestions
No printout.	Check that the correct printer driver has been installed and selected.

	Check to see if the LCD is showing an error message.
	See Error and maintenance messages uu page 63.

	Check the machine is online:
	(Windows® 7 and Windows Server® 2008 R2)
	Click the	(Start) button and then Devices and Printers. Right-click Brother
	DCP-XXXX Printer and click See What's Printing. Click Printer and make sure
	Use Printer Offline is unchecked.
	(Windows Vista® and Windows Server® 2008)
	Click the	(Start) button, Control Panel, Hardware and Sound, and then
	Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer
	Offline is unchecked.
	(Windows® XP and Windows Server® 2003)
	Click the Start button and choose Printers and Faxes. Right-click Brother
	DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
	Contact your administrator to check your Secure Function Lock settings.

	(Middle East and Africa only)
	Check if the machine is in Power Down mode.
	Press any key on the control panel, and then re-send print data.
	uu Advanced User's Guide: Power Down mode

The machine is not printing or has	Press Stop/Exit.
stopped printing.	The machine will cancel the print job and clear it from the memory. The printout

	may be incomplete.

The headers or footers appear	There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document displays on the	bottom margins in your document to allow for this.
screen but they do not show up	See Unscannable and unprintable areas uu page 16.
when it is printed.	See Unscannable and unprintable areas uu page 16.
when it is printed.

The machine prints unexpectedly	Press Stop/Exit to cancel print jobs.
or it prints garbage.
or it prints garbage.	Check the settings in your application to make sure that it is set up to work with

	your machine.


	Troubleshooting
Printing difficulties (continued)

Difficulties	Suggestions
The machine prints the first couple	Check the settings in your application to make sure that it is set up to work with
of pages correctly, then some	your machine.
pages have text missing.
pages have text missing.	Your computer is not recognising the machine’s input buffer’s full signal. Make

	sure that you have connected the interface cable correctly.
	uu Quick Setup Guide

The machine does not print on both	Check the paper size setting in the printer driver. You need to choose A4 (60 to
sides of the paper even though the	105 gsm).
printer driver is set to Duplex.

The machine does not change to	When the machine is in Deep Sleep mode, the machine does not wake up even if
Direct Print mode when a USB	you connect a USB flash memory drive to the USB direct interface.
flash memory drive is connected to	Press Stop/Exit to wake up the machine.
the USB direct interface.

Cannot perform ‘Page Layout’	Check that the paper size setting in the application and in the printer driver are the
printing.	same.

Print speed is too slow.	Try changing the printer driver setting. The highest resolution needs longer data
	processing, sending and printing time.

	Check that the back cover is firmly closed and the duplex tray is firmly installed.

	Add optional memory.
	uu Advanced User's Guide: Installing extra memory

The machine does not print from	Try to reduce the print resolution.
Adobe® Illustrator®.	uu Software User's Guide: Printing (for Windows®)
	uu Software User's Guide: Printing (for Windows®)	B
	uu Software User's Guide: Printing and Faxing (for Macintosh)	B


Poor print quality	See Improving the print quality uu page 88.

Paper handling difficulties

	Difficulties	Suggestions
	The machine does not feed paper.	If the LCD shows the Paper Jam message and you still have a problem, see Error
		and maintenance messages uu page 63.

		If there is no paper, load a new stack of paper into the paper tray.

		If there is paper in the paper tray, make sure it is straight. If the paper is curled,
		you should straighten it. Sometimes it is helpful to remove the paper, turn the stack
		over and put it back into the paper tray.

		Reduce the amount of paper in the paper tray, and then try again.

		Make sure that manual feed mode is not selected in the printer driver.

		Clean the paper pick-up roller.
		See Cleaning the paper pick-up rollers uu page 60.

	The machine does not feed paper	Make sure that MP Tray is selected in the printer driver.
	from the MP tray.
	from the MP tray.	Fan the paper well and put it back in the tray firmly.
		Fan the paper well and put it back in the tray firmly.

	The machine does not feed paper	Fan the paper well and make sure the paper is under the maximum paper
	from the MP Tray when using a	mark (1). Stagger the pages and put them in the tray until you feel the top page
	large stack of paper.	touch the feed rollers as shown in the illustration.
		1

How do I print on envelopes?

You can load envelopes in the MP tray. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)


	Troubleshooting
Copying difficulties

Difficulties	Suggestions
Cannot make a copy.	See How to copy uu page 26.

	Contact your administrator to check your Secure Function Lock Settings.

Vertical black line appears in	Black vertical lines on copies are typically caused by dirt or correction fluid on the
copies.	scanner glass, or the corona wire is dirty. Clean the glass strip and scanner glass
	and the white bar and also white plastic above them.
	See Cleaning the scanner glass uu page 53 and Cleaning the corona wire
	uu page 54.

Copies are blank.	Make sure you are loading the document correctly.
	See Using the automatic document feeder (ADF) uu page 24 or Using the
	scanner glass uu page 25.

Scanning difficulties

Difficulties	Suggestions
TWAIN or WIA errors appear when	Make sure the Brother TWAIN or WIA driver is selected as the primary source in
starting to scan. (Windows®)	your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
	Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when	Make sure the Brother TWAIN driver is selected as the primary source. In
starting to scan. (Macintosh)	PageManager, click File, Select Source and choose the Brother TWAIN driver.
	Mac OS X 10.6.x – 10.7.x users can also scan documents using the ICA Scanner
	Driver
	uu Software User's Guide: Scanning a document using the ICA driver (Mac OS X	B
	10.6.x or greater)	B

OCR does not work.	Try increasing the scanning resolution.
(for DCP-8110DN and	(Macintosh users)
DCP-8155DN)	Presto! PageManager must be downloaded and installed before use. For further
	instructions, see Accessing Brother Support (Macintosh) uu page 5.

Network scanning does not work.	See Network difficulties (for DCP-8110DN and DCP-8155DN) uu page 86.
(for DCP-8110DN and
DCP-8155DN)

Cannot scan.	Contact your administrator to check your Secure Function Lock Settings.

Software difficulties

Difficulties	Suggestions
Cannot install software or print.	(Windows® only)
	Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
	and reinstall the software.

Network difficulties (for DCP-8110DN and DCP-8155DN)

Difficulties	Suggestions
Cannot print over a wired Network.	Make sure your machine is powered on, is online and in the Ready mode. Print
	the Network Configuration Report to verify your Network settings are correct.
	uu Advanced User's Guide: Network Configuration Report
	Reconnect the LAN cable to the hub to verify that the cable and network
	connections are good. If possible, try connecting the machine to a different port
	on your hub using a different cable. You can check the current wired network
	status from the Network control panel menu.

	For more information on Network problems:
	See Network User's Guide.

The network scanning feature	(Windows® and Macintosh)
does not work.	The network scanning feature may not work due to your firewall settings. Change
	or disable the firewall settings. It is necessary to set the third-party
	Security/Firewall Software to allow Network scanning. To add port 54925 for
	Network scanning, enter the information below:
	 In Name: Enter any description, for example Brother NetScan.
	 In Port number: Enter 54925.
	 In Protocol: UDP is selected.
	Please refer to the instruction manual that came with your third-party
	Security/Firewall Software or contact the software manufacturer.
	For more details, you can read FAQs and troubleshooting suggestions at
	http://solutions.brother.com/.

	(Macintosh)
	Re-select your machine in the Device Selector application located in Macintosh
	HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
	ControlCenter2.

The Brother software cannot be	(Windows®)
installed.	If the Security Software warning appears on the PC screen during the installation,
	change the Security Software settings to permit the Brother product setup
	program or other programs to run.
	(Macintosh)
	If you are using a firewall function of anti-spyware or antivirus security software,
	temporarily disable it and then install the Brother software.


		Troubleshooting
Other difficulties

Difficulties	Suggestions
The machine will not turn on.	Adverse conditions on the power connection (such as lightning or a power surge)
	may have triggered the machine’s internal safety mechanisms. Turn the machine
	off and unplug the power cord. Wait for ten minutes, then plug in the power cord
	and turn the machine on.
	If the problem is not solved and you are using a power breaker, disconnect it to
	make sure it is not the problem. Plug the machine's power cord directly into a
	different known working wall electrical socket. If there is still no power, try a
	different power cable.

The machine cannot print EPS data	(Windows®)
that includes binary with the	You need the following settings to print EPS data:
BR-Script3 printer driver.	a For Windows® 7 and Windows Server® 2008 R2:
	a For Windows® 7 and Windows Server® 2008 R2:
	Click the	(Start) button and then Devices and Printers.
	For Windows Vista® and Windows Server® 2008:
	Click the	(Start) button, Control Panel, Hardware and Sound, and
	then Printers.
	For Windows® XP and Windows Server® 2003:
	Click the Start button, and select Printers and Faxes.
	b Right-click the Brother DCP-XXXX BR-Script3 icon and select
	Properties 1.
	c From the Device Settings tab, choose TBCP (Tagged binary		B
	communication protocol) in Output Protocol.		B
	communication protocol) in Output Protocol.
	(Macintosh)
	If your machine is connected to a computer with a USB interface, you cannot print
	EPS data that includes binary. You can print EPS data at the machine via a
	network. To install the BR-Script3 printer driver over the network, visit the Brother
	Solutions Center at http://solutions.brother.com/.

1For Windows® 7 and Windows Server® 2008 R2:

Printer properties, and Brother DCP-XXXX BR-Script3 if necessary

Improving the print quality

If you have a print quality problem, print a test page first (Menu, 3, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.

Note

Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources.

a To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications. (See Acceptable paper and other print media

uu page 19.)

b Check that the drum unit and toner cartridge are installed correctly.

Examples of poor print		Recommendation
quality
		 Take out the drum unit and toner cartridge assembly. Hold the
		assembly level with both hands and gently shake it from side to side
ABCDEFGH		several times to spread the toner evenly inside the cartridge.
abcdefghijk		 If the LCD shows Replace Toner, put in a new toner cartridge.
A B C D
A B C D		uu Replacing the toner cartridge uu page 41
a b c d e		uu Replacing the toner cartridge uu page 41
a b c d e		 Check the machine’s environment. Conditions such as humidity, high
0 1 2 3 4
0 1 2 3 4		temperatures, and so on, may cause this print fault.
	Faint	uu Product Safety Guide: Choose a safe location for your product
		 If the whole page is too light, Toner Save may be turned on. Turn
		off Toner Save in the machine's menu settings or Toner Save
		Mode in the Printer Properties of the driver.
		uu Advanced User's Guide: Toner Save
		uu Software User's Guide: Printing (for Windows®)
		uu Software User's Guide: Printing and Faxing (for Macintosh)
		 Clean the corona wire of the drum unit.
		uu Cleaning the corona wire uu page 54
		 Put in a new toner cartridge.
		uu Replacing the toner cartridge uu page 41
		 Put in a new drum unit.
		uu Replacing the drum unit uu page 47

Troubleshooting

Examples of poor print		Recommendation
quality
		 Make sure that you use paper that meets our specifications.
		uu Acceptable paper and other print media uu page 19
	ABCDEFGH	uu Acceptable paper and other print media uu page 19
	ABCDEFGH	 Check the machine’s environment. Conditions such as high
	abcdefghijk	 Check the machine’s environment. Conditions such as high
	A B C D	temperatures and high humidity can increase the amount of
	A B C D	background shading.
	a b c d e	background shading.
	a b c d e	uu Product Safety Guide: Choose a safe location for your product
0 1 2 3 4
0 1 2 3 4		 Put in a new toner cartridge.
		 Put in a new toner cartridge.
Grey background		uu Replacing the toner cartridge uu page 41
		 Put in a new drum unit.
		uu Replacing the drum unit uu page 47

		 Make sure that you use paper that meets our specifications. Rough-
		surfaced paper or thick paper may cause this problem.
		uu Acceptable paper and other print media uu page 19
		 Make sure that you choose the appropriate media type in the printer
		driver or in the machine’s Paper Type menu setting.

	uu Paper Type uu page 17
Ghosting	uu Software User's Guide: Printing (for Windows®)
Ghosting	uu Software User's Guide: Printing and Faxing (for Macintosh)
		B
	 Choose Reduce Ghosting mode in the printer driver.	B
	 Choose Reduce Ghosting mode in the printer driver.

uuSoftware User's Guide: Printing (for Windows®)

uuSoftware User's Guide: Printing and Faxing (for Macintosh)

Put in a new drum unit.

uuReplacing the drum unit uu page 47

Put in a new toner cartridge.

uuReplacing the toner cartridge uu page 41

The fuser unit may be contaminated. Call Brother customer service for support.

		 Make sure that you use paper that meets our specifications. Rough-
		surfaced paper may cause the problem.
	ABCDEFGH	uu Acceptable paper and other print media uu page 19
	abcdefghijk	uu Acceptable paper and other print media uu page 19
	abcdefghijk	 Clean the corona wire on the drum unit.
	A B C D	 Clean the corona wire on the drum unit.
	A B C D
	a b c d e	uu Cleaning the corona wire uu page 54
	0 1 2 3 4	 The drum unit may be damaged. Put in a new drum unit.
	Toner specks	uu Replacing the drum unit uu page 47
	Toner specks	 The fuser unit may be contaminated.
		 The fuser unit may be contaminated.
		Call Brother customer service for support.




Examples of poor print		Recommendation
quality
		 Make sure that you use paper that meets our specifications.
		uu Acceptable paper and other print media uu page 19
		 Choose Thick Paper mode in the printer driver, choose Thick in the
		machine’s Paper Type menu setting or use thinner paper than you
		are currently using.
		uu Paper Type uu page 17
Hollow print		uu Software User's Guide: Printing (for Windows®)
Hollow print		uu Software User's Guide: Printing and Faxing (for Macintosh)

		 Check the machine’s environment. Conditions such as high humidity
		can cause hollow print.
		uu Product Safety Guide: Choose a safe location for your product
		 The drum unit may be damaged. Put in a new drum unit.
		uu Replacing the drum unit uu page 47

		 Clean the corona wire inside the drum unit by sliding the green tab.
		Be sure to return the green tab to the home position (a).
		uu Cleaning the corona wire uu page 54
		 The drum unit may be damaged. Put in a new drum unit.
		uu Replacing the drum unit uu page 47
	All black

		 Make sure that you use paper that meets our specifications. A rough
		surfaced paper or thick print media can cause this problem.
	ABCDEFGH	See Acceptable paper and other print media uu page 19.
	abcdefghijk	 Make sure that you choose the appropriate media type in the printer
	A B C D
	A B C D	driver or in the machine’s Paper Type menu setting.
	a b c d e	uu Paper Type uu page 17
0 1 2 3 4		uu Software User's Guide: Printing (for Windows®)
White lines across the page		uu Software User's Guide: Printing and Faxing (for Macintosh)
		 The problem may disappear by itself. Print multiple pages to clear this
		problem, especially if the machine has not been used for a long time.
		 The drum unit may be damaged. Put in a new drum unit.
		uuReplacing the drum unit uu page 47

Troubleshooting

Examples of poor print					Recommendation
quality
					 Clean the corona wire inside the drum unit.
					 Clean the corona wire inside the drum unit.
					uu Cleaning the corona wire uu page 54





	ABCDEFGH				 The drum unit may be damaged. Put in a new drum unit.


	abcdefghijk

				C D
	A B				uu Replacing the drum unit uu page 47
					uu Replacing the drum unit uu page 47
			c d e
	a b		c d e
		2 3 4
	0 1

Lines across the page

Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.

uu Product Safety Guide: Choose a safe location for your product

 If the problem is not solved after printing a few pages, put in a new drum unit.

uu Replacing the drum unit uu page 47

White lines, bands or ribbing across the page

Make 10-15 copies of a blank, white sheet of paper. If the problem is not solved after printing the blank pages, the drum unit may have

foreign material, such as glue from a label, stuck on the drum. Clean	B
the drum unit.	B
uu Cleaning the drum unit uu page 56
 The drum unit may be damaged. Put in a new drum unit.
uu Replacing the drum unit uu page 47

White Spots on black text and graphics at 94 mm intervals

Black Spots at 94 mm intervals




Examples of poor print			Recommendation
quality
			 If you use label sheets for laser printers, the glue from the sheets may
			sometimes stick to the OPC drum surface. Clean the drum unit.
ABCDEFGH			uu Cleaning the drum unit uu page 56
ABCDEFGH
abcdefghijk
abcdefghijk			 Make sure that you use paper that meets our specifications.
A B C D

a b c d e			uu Acceptable paper and other print media uu page 19
0 1 2 3 4			 Do not use paper that has clips or staples because they will scratch
			the surface of the drum.
Black toner marks across the			 If the unpacked drum unit is in direct sunlight or room light, the unit
		page	may be damaged.
			 The toner cartridge may be damaged. Put in a new toner cartridge.
			uu Replacing the toner cartridge uu page 41
			 The drum unit may be damaged. Put in a new drum unit.
			uu Replacing the drum unit uu page 47

			 Clean the corona wire inside the drum unit by sliding the green tab.
			uu Cleaning the corona wire uu page 54
	ABCDEFGH		uu Cleaning the corona wire uu page 54
	ABCDEFGH		 Make sure the green tab of the corona wire is at the home position (a).
	abcdefghijk
	A B C D		 The toner cartridge may be damaged. Put in a new toner cartridge.
	a b c d e		uu Replacing the toner cartridge uu page 41
0 1 2 3 4			 The drum unit may be damaged. Put in a new drum unit.
Black lines down the page			uu Replacing the drum unit uu page 47
Black lines down the page
Printed pages have toner			 The fuser unit may be contaminated.
smudges down the page			Call your Brother customer service for support.

			 Make sure that foreign material such as a torn piece of paper, sticky
			notes or dust is not inside the machine and around the drum unit and
		ABCDEFGH	toner cartridge.
		abcdefghijk	 The toner cartridge may be damaged. Put in a new toner cartridge.
		A B C D
		A B C D	uu Replacing the toner cartridge uu page 41
		a b c d e	uu Replacing the toner cartridge uu page 41
		a b c d e	 The drum unit may be damaged. Put in a new drum unit.
0 1 2 3 4			 The drum unit may be damaged. Put in a new drum unit.
0 1 2 3 4			uu Replacing the drum unit uu page 47
White lines down the page			uu Replacing the drum unit uu page 47
White lines down the page

Brother DCP-8110D, DCP-8110DN, DCP-8155DN Basic User’s Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

User's Guides and where do I find them?

Table of Contents

1 General information

Using the documentation

Symbols and conventions used in the documentation

Viewing Documentation

Viewing Documentation (Windows®)

Viewing Documentation (Macintosh)

How to find Scanning instructions

Control panel overview

Data LED indications

Volume settings

Beeper volume

2 Loading paper

Loading paper and print media

Loading paper in the standard paper tray and the optional lower tray

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2

Loading paper in the multi-purpose tray (MP tray)

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

Printing on thick paper, labels and envelopes from the MP tray

Unscannable and unprintable areas

Paper settings

Paper Type

Paper Size

Tray Use in COPY mode

Tray Use in print mode

Acceptable paper and other print media

Type and size of paper

The names for the paper trays in the printer driver and this Guide are as follows:

Paper capacity of the paper trays

Recommended paper specifications

Handling and using special paper

Types of paper to avoid

Envelopes

Types of envelopes to avoid

Labels

Types of labels to avoid

3 Loading documents

How to load documents

Using the automatic document feeder (ADF)

Document Sizes Supported

How to load documents

Using the scanner glass

Document Sizes Supported

How to load documents

4 Making copies

How to copy

Stop copying

Copy settings

Creating a PRN file for direct printing

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

6 How to print from a computer

Printing a document

7 How to scan to a computer

Scanning a document as a PDF file using ControlCenter4 (Windows®)

Changing the SCAN key settings

Before scanning

SCAN key settings

Scanning using the SCAN key

A Routine maintenance

Replacing the consumable items

Replacing the toner cartridge

Toner Low

Replace Toner

Replacing the toner cartridge

Replacing the drum unit

Drum Error

Drum Stop

Replacing the drum unit

Cleaning and Checking the machine

Cleaning the outside of the machine

Cleaning the scanner glass

Cleaning the corona wire

Cleaning the drum unit

Cleaning the paper pick-up rollers

B Troubleshooting