Blackberry CLIENT FOR NOVELL GROUPWISE MESSENGER User Manual
BlackBerry Client for Novell Groupwise Messenger
Version: 2.5
User Guide
SWDT374221-563191-0722073846-001
Contents
Basics........................................................................................................................................................................................................................................................... 3
About the BlackBerry Client for Novell GroupWise Messenger........................................................................................................................................................... 3
Log in to the BlackBerry Client for Novell GroupWise Messenger....................................................................................................................................................... 3
About sound profiles.................................................................................................................................................................................................................................. 3
Availability................................................................................................................................................................................................................................................... 4
About your status....................................................................................................................................................................................................................................... 4
Change your status.................................................................................................................................................................................................................................... 4
Add a status message................................................................................................................................................................................................................................ 4
Create a custom status.............................................................................................................................................................................................................................. 4
Set your status to reflect your device status........................................................................................................................................................................................... 4
Receive notification when a contact is online........................................................................................................................................................................................ 5
Contacts...................................................................................................................................................................................................................................................... 6
Add a contact.............................................................................................................................................................................................................................................. 6
View a contact's information.................................................................................................................................................................................................................... 6
Link a contact with a contact in the contacts application.................................................................................................................................................................... 6
Change a contact's display picture.......................................................................................................................................................................................................... 6
Hide the display pictures that appear beside contacts in the contact list.......................................................................................................................................... 7
Rename a contact...................................................................................................................................................................................................................................... 7
Delete a contact......................................................................................................................................................................................................................................... 7
Ignore a contact......................................................................................................................................................................................................................................... 8
View ignored contacts............................................................................................................................................................................................................................... 8
A contact no longer appears in my contact list...................................................................................................................................................................................... 8
Contact folders........................................................................................................................................................................................................................................... 9
Add a contact folder.................................................................................................................................................................................................................................. 9
Move a contact to a different contact folder.......................................................................................................................................................................................... 9
Rename a contact folder........................................................................................................................................................................................................................... 9
Delete a contact folder.............................................................................................................................................................................................................................. 9
Organize offline contacts.......................................................................................................................................................................................................................... 9
Conversations............................................................................................................................................................................................................................................. 11
Send a message.......................................................................................................................................................................................................................................... 11
Send a message to a user that is not in your contact list...................................................................................................................................................................... 11
Add an emoticon........................................................................................................................................................................................................................................ 11
Start a conference...................................................................................................................................................................................................................................... 11
View a list of conference participants..................................................................................................................................................................................................... 11
Send a broadcast message....................................................................................................................................................................................................................... 12
Switch conversations................................................................................................................................................................................................................................. 12
Copy a conversation................................................................................................................................................................................................................................... 12
Email a conversation.................................................................................................................................................................................................................................. 12
Clear a conversation.................................................................................................................................................................................................................................. 12
End a conversation..................................................................................................................................................................................................................................... 13
Stop grouping messages in conversations.............................................................................................................................................................................................. 13
I am not receiving notification for incoming messages........................................................................................................................................................................ 13
Text sometimes changes after I type it.................................................................................................................................................................................................... 13
Conversation history.................................................................................................................................................................................................................................. 14
Turn on conversation history.................................................................................................................................................................................................................... 14
View the conversation history for a contact........................................................................................................................................................................................... 14
Search for text in a conversation history................................................................................................................................................................................................. 14
Delete a conversation history................................................................................................................................................................................................................... 14
Provide feedback........................................................................................................................................................................................................................................ 16
Legal notice................................................................................................................................................................................................................................................. 17
User Guide
Basics
Basics
About the BlackBerry Client for Novell GroupWise Messenger
You can use the BlackBerry® Client for Novell® GroupWise® Messenger to chat with other Novell® GroupWise® Messenger users using your
BlackBerry device. To use the client, you must have a Novell GroupWise Messenger user name. If you do not have a user name, contact your
administrator.
You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant
message, an indicator appears at the top of the Home screen.
Log in to the BlackBerry Client for Novell GroupWise Messenger
If you do not remember your user name or password, contact your administrator.
1. On the Home screen or in the Instant Messaging folder, click the icon for the client.
2. Type your user name and password.
3. Click Log In.
To log out, on the contact list screen, press the Menu key. Click Log Out.
About sound profiles
You can set notification options for the client, such as vibrate or tone, in the sounds application. The Enterprise Messenger Alert item specifies
how you are notified when a contact that you have set an availability notification for becomes available. The Enterprise Messenger New Message
item how you are notified of incoming instant messages.
Depending on the sound profile that is set in the sounds application on your device, you might not hear the audible notification that you have
set for the client. For more information about sounds, click the Help icon on the Home screen of your BlackBerry® device.
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User Guide
Availability
Availability
About your status
Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and
choosing a status indicator.
Change your status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
Add a status message
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Type a status message.
4. Press the Menu key.
5. Click Save.
Create a custom status
1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
4. Click Custom Status.
5. Type a status message.
6. Click a status indicator.
7. To add the custom status to the status list, select the Add to status list check box.
8. Click OK.
Set your status to reflect your device status
To perform this task, your status must be set to Available.
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User Guide
You can set your status to change to Away when you do not use your BlackBerry® device for a specified duration of time. When you use your
device again, your status changes back to Available.
1. On the contact list screen, press the Menu key.
2. Click Options.
3. Change the Show me as Away when idle for field to a duration of time.
4. Press the Menu key.
5. Click Save.
Availability
Receive notification when a contact is online
You can receive a message when the contact is online. Depending on the sound profile that is set on your device, you might also receive an
audible notification.
1. On the contact list screen, in a contact folder, highlight an offline contact.
2. Press the Menu key.
3. Click Alert Me.
4. Click OK.
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