Blackberry CLIENT FOR NOVELL GROUPWISE MESSENGER User Manual

Blackberry CLIENT FOR NOVELL GROUPWISE MESSENGER User Manual

BlackBerry Client for Novell Groupwise Messenger

Version: 2.5

User Guide

SWDT374221-563191-0722073846-001

Contents

 

Basics...........................................................................................................................................................................................................................................................

3

About the BlackBerry Client for Novell GroupWise Messenger...........................................................................................................................................................

3

Log in to the BlackBerry Client for Novell GroupWise Messenger.......................................................................................................................................................

3

About sound profiles..................................................................................................................................................................................................................................

3

Availability...................................................................................................................................................................................................................................................

4

About your status.......................................................................................................................................................................................................................................

4

Change your status....................................................................................................................................................................................................................................

4

Add a status message................................................................................................................................................................................................................................

4

Create a custom status..............................................................................................................................................................................................................................

4

Set your status to reflect your device status...........................................................................................................................................................................................

4

Receive notification when a contact is online........................................................................................................................................................................................

5

Contacts......................................................................................................................................................................................................................................................

6

Add a contact..............................................................................................................................................................................................................................................

6

View a contact's information....................................................................................................................................................................................................................

6

Link a contact with a contact in the contacts application....................................................................................................................................................................

6

Change a contact's display picture..........................................................................................................................................................................................................

6

Hide the display pictures that appear beside contacts in the contact list..........................................................................................................................................

7

Rename a contact......................................................................................................................................................................................................................................

7

Delete a contact.........................................................................................................................................................................................................................................

7

Ignore a contact.........................................................................................................................................................................................................................................

8

View ignored contacts...............................................................................................................................................................................................................................

8

A contact no longer appears in my contact list......................................................................................................................................................................................

8

Contact folders...........................................................................................................................................................................................................................................

9

Add a contact folder..................................................................................................................................................................................................................................

9

Move a contact to a different contact folder..........................................................................................................................................................................................

9

Rename a contact folder...........................................................................................................................................................................................................................

9

Delete a contact folder..............................................................................................................................................................................................................................

9

Organize offline contacts..........................................................................................................................................................................................................................

9

Conversations.............................................................................................................................................................................................................................................

11

Send a message..........................................................................................................................................................................................................................................

11

Send a message to a user that is not in your contact list......................................................................................................................................................................

11

Add an emoticon........................................................................................................................................................................................................................................

11

Start a conference......................................................................................................................................................................................................................................

11

View a list of conference participants.....................................................................................................................................................................................................

11

Send a broadcast message.......................................................................................................................................................................................................................

12

Switch conversations.................................................................................................................................................................................................................................

12

Copy a conversation...................................................................................................................................................................................................................................

12

Email a conversation..................................................................................................................................................................................................................................

12

Clear a conversation..................................................................................................................................................................................................................................

12

End a conversation.....................................................................................................................................................................................................................................

13

Stop grouping messages in conversations..............................................................................................................................................................................................

13

I am not receiving notification for incoming messages........................................................................................................................................................................

13

Text sometimes changes after I type it....................................................................................................................................................................................................

13

Conversation history..................................................................................................................................................................................................................................

14

Turn on conversation history....................................................................................................................................................................................................................

14

View the conversation history for a contact...........................................................................................................................................................................................

14

Search for text in a conversation history.................................................................................................................................................................................................

14

Delete a conversation history...................................................................................................................................................................................................................

14

Provide feedback........................................................................................................................................................................................................................................

16

Legal notice.................................................................................................................................................................................................................................................

17

User Guide

Basics

Basics

About the BlackBerry Client for Novell GroupWise Messenger

You can use the BlackBerry® Client for Novell® GroupWise® Messenger to chat with other Novell® GroupWise® Messenger users using your BlackBerry device. To use the client, you must have a Novell GroupWise Messenger user name. If you do not have a user name, contact your administrator.

You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant message, an indicator appears at the top of the Home screen.

Log in to the BlackBerry Client for Novell GroupWise Messenger

If you do not remember your user name or password, contact your administrator.

1.On the Home screen or in the Instant Messaging folder, click the icon for the client.

2.Type your user name and password.

3.Click Log In.

To log out, on the contact list screen, press the Menu key. Click Log Out.

About sound profiles

You can set notification options for the client, such as vibrate or tone, in the sounds application. The Enterprise Messenger Alert item specifies how you are notified when a contact that you have set an availability notification for becomes available. The Enterprise Messenger New Message item how you are notified of incoming instant messages.

Depending on the sound profile that is set in the sounds application on your device, you might not hear the audible notification that you have set for the client. For more information about sounds, click the Help icon on the Home screen of your BlackBerry® device.

3

User Guide

Availability

Availability

About your status

Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and choosing a status indicator.

Change your status

1.On the contact list screen, press the Menu key.

2.Click My Info.

3.Change the Status field.

Add a status message

1.On the contact list screen, press the Menu key.

2.Click My Info.

3.Type a status message.

4.Press the Menu key.

5.Click Save.

Create a custom status

1.On the contact list screen, press the Menu key.

2.Click My Info.

3.Change the Status field.

4.Click Custom Status.

5.Type a status message.

6.Click a status indicator.

7.To add the custom status to the status list, select the Add to status list check box.

8.Click OK.

Set your status to reflect your device status

To perform this task, your status must be set to Available.

4

User Guide

Availability

You can set your status to change to Away when you do not use your BlackBerry® device for a specified duration of time. When you use your device again, your status changes back to Available.

1.On the contact list screen, press the Menu key.

2.Click Options.

3.Change the Show me as Away when idle for field to a duration of time.

4.Press the Menu key.

5.Click Save.

Receive notification when a contact is online

You can receive a message when the contact is online. Depending on the sound profile that is set on your device, you might also receive an audible notification.

1.On the contact list screen, in a contact folder, highlight an offline contact.

2.Press the Menu key.

3.Click Alert Me.

4.Click OK.

5

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