Blackberry CLIENT FOR IBM LOTUS SAMETIME User Manual

BlackBerry Client for IBM Lotus Sametime
Version: 2.5
User Guide
SWDT374066-563061-0722073549-001
Contents
Basics........................................................................................................................................................................................................................................................... 3
About the BlackBerry Client for IBM Lotus Sametime........................................................................................................................................................................... 3
Log in to the BlackBerry Client for IBM Lotus Sametime...................................................................................................................................................................... 3
About sound profiles.................................................................................................................................................................................................................................. 3
Availability................................................................................................................................................................................................................................................... 4
Change your status.................................................................................................................................................................................................................................... 4
Add a status message................................................................................................................................................................................................................................ 4
Create a custom status.............................................................................................................................................................................................................................. 4
Set your status to reflect your device status........................................................................................................................................................................................... 4
Change your current location status....................................................................................................................................................................................................... 5
Receive notification when a contact is online........................................................................................................................................................................................ 5
Contacts...................................................................................................................................................................................................................................................... 6
Add a contact.............................................................................................................................................................................................................................................. 6
Add contacts or a contact group from your organization's address book........................................................................................................................................... 6
View a contact's information.................................................................................................................................................................................................................... 6
Link a contact with a contact in the contacts application.................................................................................................................................................................... 6
Change a contact's display picture.......................................................................................................................................................................................................... 7
Hide the display pictures that appear beside contacts in the contact list.......................................................................................................................................... 7
Delete a contact......................................................................................................................................................................................................................................... 8
A contact no longer appears in my contact list...................................................................................................................................................................................... 8
Contact groups........................................................................................................................................................................................................................................... 9
Add a contact group.................................................................................................................................................................................................................................. 9
Rename a contact group........................................................................................................................................................................................................................... 9
Delete a contact group.............................................................................................................................................................................................................................. 9
Organize offline contacts.......................................................................................................................................................................................................................... 9
Conversations............................................................................................................................................................................................................................................. 11
Send a message.......................................................................................................................................................................................................................................... 11
Send a message to a user that is not in your contact list...................................................................................................................................................................... 11
Add an emoticon........................................................................................................................................................................................................................................ 11
About files................................................................................................................................................................................................................................................... 11
Send a file................................................................................................................................................................................................................................................... 12
Start a meeting........................................................................................................................................................................................................................................... 12
View a list of meeting participants.......................................................................................................................................................................................................... 12
Send an announcement message............................................................................................................................................................................................................ 12
Switch conversations................................................................................................................................................................................................................................. 13
Copy a conversation................................................................................................................................................................................................................................... 13
Email a conversation.................................................................................................................................................................................................................................. 13
Clear a conversation.................................................................................................................................................................................................................................. 13
End a conversation..................................................................................................................................................................................................................................... 13
Stop grouping messages in conversations.............................................................................................................................................................................................. 14
I am not receiving notification for incoming messages........................................................................................................................................................................ 14
Text sometimes changes after I type it.................................................................................................................................................................................................... 14
Conversation history.................................................................................................................................................................................................................................. 15
Turn on conversation history.................................................................................................................................................................................................................... 15
View the conversation history for a contact........................................................................................................................................................................................... 15
Search for text in a conversation history................................................................................................................................................................................................. 15
Delete a conversation history................................................................................................................................................................................................................... 15
Provide feedback........................................................................................................................................................................................................................................ 17
Legal notice................................................................................................................................................................................................................................................. 18
User Guide

Basics

Basics

About the BlackBerry Client for IBM Lotus Sametime

You can use the BlackBerry® Client for IBM® Lotus® Sametime® to chat with other IBM® Lotus® Sametime® users using your BlackBerry device. To use the client, you must have an IBM Lotus Sametime user name. If you do not have a user name, contact your administrator.
You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant message, an indicator appears at the top of the Home screen.

Log in to the BlackBerry Client for IBM Lotus Sametime

If you do not remember your user name or password, contact your administrator.
1. On the Home screen or in the Instant Messaging folder, click the icon for the client.
2. Type your user name and password.
3. Click Log on.
To log out, on the contact list screen, press the Menu key. Click Log Out.

About sound profiles

You can set notification options for the client, such as vibrate or tone, in the sounds application. The Enterprise Messenger Alert item specifies how you are notified when a contact that you have set an availability notification for becomes available. The Enterprise Messenger New Message item how you are notified of incoming instant messages.
Depending on the sound profile that is set in the sounds application on your device, you might not hear the audible notification that you have set for the client. For more information about sounds, click the Help icon on the Home screen of your BlackBerry® device.
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User Guide

Availability

Availability

About your status

Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and choosing a status indicator.

Change your status

1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.

Add a status message

1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Type a status message.
4. Press the Menu key.
5. Click Save.

Create a custom status

1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Change the Status field.
4. Click Status Messages.
5. Type a status message.
6. Click a status indicator.
7. Click OK.

Set your status to reflect your device status

To perform this task, your status must be set to Available.
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User Guide
You can set your status to change to Away when you do not use your BlackBerry® device for a specified duration of time. When you use your device again, your status changes back to Available.
1. On the contact list screen, press the Menu key.
2. Click Options.
3. Change the Show me as Away when idle for field to a duration of time.
4. Press the Menu key.
5. Click Save.
Availability

Change your current location status

1. On the contact list screen, press the Menu key.
2. Click My Info.
3. Press the Menu key.
4. Click Set My Location.
5. Complete any of the fields.
6. Click Update.

Receive notification when a contact is online

You can receive a message when the contact is online. Depending on the sound profile that is set on your device, you might also receive an audible notification.
1. On the contact list screen, in a contact group, highlight an offline contact.
2. Press the Menu key.
3. Click Alert Me.
4. Click OK.
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