Blackberry CLIENT FOR IBM LOTUS QUICK START GUIDE

BlackBerry Client for IBM Lotus
Quickr

1.0

Known Issues List

For RIM and BlackBerry partner use only.

© 2009 Research In Motion Limited. All rights reserved. www.blackberry.com

BlackBerry Client for IBM Lotus Quickr 1.0 2 of 5

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BlackBerry Client for IBM Lotus Quickr 1.0 3 of 5

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BlackBerry Client for IBM Lotus Quickr 1.0 4 of 5

Document ID: 26649265
Last Modified: December 17, 2009

For RIM and BlackBerry partner use only.

© 2009 Research In Motion Limited. All rights reserved. www.blackberry.com

BlackBerry Client for IBM Lotus Quickr 1.0 5 of 5

Known issues

This section lists known issues for the BlackBerry® Client for IBM® Lotus® QuickrTM version 1.0.

DT 360263

DPI 225798

DT 120363

DT 149343

DT 370057

When a user creates a library or place with invalid inputs on the IBM Lotus Quickr
desktop client, the library appears in the BlackBerry Client for IBM Lotus Quickr with
empty name and description fields.

Impact: Users might become confused as to why libraries with empty name and
description fields appear in library list on BlackBerry Client for IBM Lotus Quickr.

Workaround: Users should not perform actions on libraries that have empty name
and description fields.

In some cases, PDF files containing an image or scanned text file do not display
correctly when a user previews the file in the BlackBerry Client for IBM Lotus Quickr.

Impact: Users might become frustrated that some PDF files do not display correctly
on the device.

Workaround: Users can download PDF files that do not display correctly when
previewed.

Depending on the user’s desktop settings, the user’s user name and password might
exceed the character limits for user name and password in the BlackBerry Client for
IBM Lotus Quickr.

Impact: Users might become frustrated that their user name and password is too long
to log into the BlackBerry Client for IBM Lotus Quickr.

Workaround: Users can create user names that are under 80 characters and
passwords that are under 40 characters to ensure their user name and password do
not exceed the character limits in the BlackBerry Client for IBM Lotus Quickr.

In some cases, when a user deletes a library from the IBM Lotus Quickr desktop
version, the deleted library still appears on the Recent Libraries screen in the
BlackBerry Client for IBM Lotus Quickr.

Impact: Users might become frustrated that deleted libraries still appear on the
Recent Libraries screen.

Workaround: None.
Users are unable to add folders with the “&” character in the folder name or

description.
Impact: Users might become frustrated that they are unable to add folders with the “&”

character in the folder name or description.
Workaround: Users can add folders with the “&” character in the folder name or

description from the IMB Lotus Quickr desktop client on their computer.

For RIM and BlackBerry partner use only.

© 2009 Research In Motion Limited. All rights reserved. www.blackberry.com