ProHeat Pro-Tech™
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U S E R ’ S G U I D E |
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7920 SERIES—220 / 240V |
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3 |
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Safety Instructions |
4 Product View/Accessories
5 Assembly
6-17 Features / Operations
17-19 Routine Maintenance
20-21 Troubleshooting
22 Consumer Services
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Replacement Parts |
24 Warranty
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Thanks for buying a BISSELL ProHeat Pro-Tech™
We’re glad you purchased a BISSELL ProHeat Pro-Tech heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.
Your ProHeat Pro-Tech is well made, and we back it with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat Pro-Tech.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the following:
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT
DEEP CLEANER.
Always connect to a properly Earthed Outlet. Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
WARNING: To reduce the risk of fire, electric shock, or injury:
■Use indoors only
■Do not immerse
■Use only on surfaces moistened by cleaning process
■Do not leave machine when it is plugged in
■Do not service machine when it is plugged in
■If the supply cord is damaged, it must be replaced by an authorized Service Center in order to avoid a hazard
■Do not use machine if it has been dropped, damaged, left outdoors or dropped into water
■Do not expose to rain, store indoors
■Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces
■Do not carry the appliance while in use
■Do not unplug by pulling on cord. Unplug by grasping plug not the cord
■Do not handle plug or appliance with wet hands
■Do not put any object into appliance openings, use with blocked opening, or restrict air flow
■Do not expose hair, loose clothing, fingers or body parts to openings or moving parts
■Do not pick up hot or burning objects
■Do not pick up flammable or combustible materials (lighter fluid, petrol, kerosene, etc.) or use in the presence of explosive liquids or vapour
■Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours
■Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, petrol, etc.)
■Do not modify the 3-pin Earthed plug
■Do not allow to be used as a toy
■Do not use for any purpose other than described in this User’s Guide
■Use only manufacturer’s recommended attachments
■Use only cleaning products formulated by BISSELL for use in this appliance
■Keep openings free of dust, lint, hair, etc.
■Keep appliance on a level surface
■Turn off all controls before unplugging
■Be extra careful when cleaning stairs
■Pay close attention when working around children
SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
WARNING:This appliance must be earthed.
IMPORTANT FOR OPERATION ON A 220/240 VOLT A.C. 50/60 Hz POWER SUPPLY ONLY.
If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless a 13 amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. Spares may be obtained from your BISSELL supplier. If for any reason the plug is cut off, it must be disposed of, as it is an electric shock hazard should it be inserted into a 13 amp socket.
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3.
Power
Switch
Tank-in- |
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Tank™ |
TurboBrush™
Storage 
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Handle |
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Release |
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SmartTemp™ |
Flex Hose |
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Ready Light |
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Lower Handle |
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Perfect Pass™ |
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SmartMix™ |
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Flow Indicator |
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Switch |
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(Filter Inside) |
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ReadyTools™ |
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SmartMix™ |
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Dial |
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Bottle |
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Keep plenty of genuine BISSELL Advanced Deep Cleaning Formulas and Scotchgard™
protector Cartridges on hand so you can clean Trigger and protect whenever it fits your schedule.
Always use genuine BISSELL Advanced Deep Cleaning Formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty.
Upper |
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Handle |
Tool Caddy |
Crevice Tool |
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Storage |
Power Cord |
Belt |
Quick Release |
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Storage |
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Tough Stain |
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Brush Storage |
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Hex |
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Nuts |
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Applicator Tool Storage
Accessories
*All items may not be included with your model. More tools are available. To order replacement parts or tools please refer to page 23.
4” Upholstery Tool |
Tough Stain Brush PreTreat Wand |
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Bare Floor Attachment |
Spraying Crevice Tool |
DirtLifter™ |
Belt Access Door |
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PowerBrush |
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Floor Nozzle Window |
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SUCTION |
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BRUSH |
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Scotchgard™ |
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Applicator |
protector |
TurboBrush™ |
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Cartridge |
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Tool |
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4
16 oz. BISSELL Fiber Cleansing Formula™ with Scotchgard™ Protection
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Floor Cleansing Formula
FOR DEEP
CLEANING MACHINES
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PD |
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Safely Deep Cleans and |
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Revitalizes No-Wax Floors |
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T A N D ST |
32 FL.OZ. |
CAUTION: (946 mL)
32 oz. BISSELL Floor Cleansing Formula™
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How To Use This Guide
This User’s Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat Pro-Tech. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this User's Guide thoroughly before assembling your deep cleaner.
Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following this User’s Guide will greatly enhance your ability to get the most performance from your BISSELL ProHeat Pro-Tech for many years.
Your ProHeat Pro-Tech comes in 3, easy to assemble components.
Upper Handle
Lower Handle Tool Caddy
The only tool you will need to assemble your cleaner is a Phillips head screwdriver.
WARNING:
Do not plug in your cleaner until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.
How To Put It Together
Refer to Assembly Diagram on page 4
Slide upper handle firmly onto lower handle until 1. screwholes are completely aligned.
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Feed bundled power cord through Tool Caddy from caddy’s flat side.
Align upper handle holes and Tool Caddy holes.
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Place hex nut into back of Tool Caddy and hold in place. Insert |
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bolt from front to back turning into the hex nut until snug. Do |
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not over tighten. Repeat for the second bolt and hex nut. |
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Insert 2 screws into lower 2 holes. |
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Turn until snug. |
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Snap tools into storage on the Tool Caddy as shown in |
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figure 6. |
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Wrap power cord and Flex Hose as shown in figure 7. |
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7. |
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7 |
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Insert TurboBrush into storage on upper handle by tilting the |
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top of the TurboBrush and snapping it into place. |
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ProHeat Pro-Tech assembly is now complete.
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Special Features of your BISSELL ProHeat Pro-Tech™
The BISSELL SmartClean™ System
The ProHeat Pro-Tech is a home cleaning system that automatically mixes hand hot tap water with BISSELL Advanced Deep Cleaning Formula and heats the solution as it is applied to the carpet. The combination of heated cleaning solution, powered brush and suction provide a safe and effective method of cleaning.
SmartTemp™
Temperature control automatically heats the cleaning solution as it is being applied to the carpet (*) to safely optimize cleaning effectiveness.
The Power Switch controls power to the machine and the 1. SmartTemp feature.
*SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.
The SmartTemp Ready Light indicates the heater is ON. It 2. is found on the front of the handle where it is easy to see while you clean. Wait two minutes for the heater to warm
up before beginning to clean.
SmartTemp increases the water temperature approximately 3. 25° and will not allow it to exceed 180°.
SmartMix™
Provides custom control for each cleaning job.
Lift the SmartMix Bottle up and out of the 1. machine base.
Turn the SmartMix Bottle over so that the Valve Cap is 2. in an upward position. Unscrew the Valve Cap and fill the
SmartMix Bottle to the mark with BISSELL Advanced Deep Cleaning Formula.
Replace the Valve Cap, turning until snug.
3.
SmartTemp Ready Light
Power Switch
ON
OFF
SmartMix
Bottle
Valve Cap 
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SmartMix Continued
4. Replace SmartMix Bottle.
Note: If SmartMix Bottle leaks, check for proper positioning of o-ring and straw.
5. Choose the SmartMix setting that fits the cleaning job.
Water Rinse / Carpet Protector- use for gentle cleaning or for the final rinse after cleaning. This setting must also be used when applying the carpet protector through the applicator, to prevent the pump from temporarily losing its prime.
Normal- automatically provides the best mix of water and concentrate for most cleaning jobs.
High Traffic- automatically mixes the right amount of water and cleaning solution to dissolve tough grime and heavy soil. Note: Residual cleaning materials left in carpet from other products may cause excessive foaming when picked up. If foam is overflowing Tank, move SmartMix Dial to “Water Only” position until the condition stops.
Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one is empty, the machine will temporarily lose its prime and will not spray cleaning solution or water.
DirtLifter™ PowerBrush
The powered brush roll at the floor nozzle is designed to enhance cleaning performance. The bristle pattern lifts out the deep down dirt while gently grooming carpet fibres. The floating suspension self-adjusts to all carpet heights. When the machine handle is in the fully upright position, Carpet Saver™ automatically raises the brush off the carpet and protects your carpet if you leave the Power Switch ON.
O-ring
Position
SmartMix
Dial
HIGHTRAFFIC |
RINSE/ |
NORMAL |
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PROTECTOR |
WATER |
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CARPET |
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Tip:
Deep cleaning stairs and high traffic areas on a regular basis and using the carpet protector can prolong carpet life.
WARNING:
To reduce the risk of fire, use only BISSELL Advanced Deep Cleaning Formula for full size
machines in your ProHeat Pro-Tech. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void the warranty. Chemical spot cleaners or solvent based soil removers should not be used. These products may react with the plastic materials used in your ProHeat Pro-Tech, causing cracking or pitting.
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Tank-in-Tank
Our Tank-in-Tank system is designed with a Bladder inside for clean water. As you clean, the Bladder will empty. Dirty water collects in the tank outside the Bladder.
Step on Handle Release to lay the machine handle 1. down out of the way.
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Lift the Tank-in-Tank handle. The handle locks the |
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lid in place. |
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Carry it like a bucket to fill at the sink. |
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Set the Tank down and rotate the handle forward to |
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unlatch the lid. Lift off and set the lid aside. |
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Find the mouth of the Bladder and fill to the bottom of |
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the neck with clean hand hot tap water. Do not boil or |
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microwave water as it can destroy the Bladder. |
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Note: Fill the Bladder with clean hand hot tap |
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water only. |
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Replace the Tank Lid matching the lid and tank edges. |
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Handle must be in the forward position to reinstall. |
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Rotate the handle to the carrying position to re-latch |
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the lid. |
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Replace Tank in machine base, seating firmly in place. |
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Rotate handle back down to the latched position. |
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Note: Both the SmartMix Bottle and the clean |
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water tank must have liquid in them in |
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order for the machine to spray. If one is |
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empty, the machine will temporarily lose |
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its prime and will not spray cleaning |
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solution or water. |
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Important: If you are using the WATER RINSE setting, fill the SmartMix Bottle with water also!
When It’s Time to Empty Tank-in-Tank
1. Remove the Tank-in-Tank – follow steps 1 and 2 above.
Carry the Tank-in-Tank, like a bucket, to the sink where 2. you will dispose of the dirty water.
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Handle Release
Lift and Carry
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Rotate Handle to
unlatch
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Fill bladder only with clean hot tap water
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Latched 
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