Bissell Crosswave Cordless MAX 2596 User Manual

CROSSWAVE® CORDLESS MAX

2596 SERIES

Go online for a comprehensive walkthrough of your new purchase!

This guide features everything you need to get ready for first use, including setting up, using and maintaining your machine, but join us online for a comprehensive walkthrough. Our online support includes tips and troubleshooting, videos, product registration, parts and more. Go to support.BISSELL.com.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.

When using an electrical appliance, basic precautions should be observed, including the following:

TO REDUCE THE RISK OF FIRE, ELECTRIC

WARNING

SHOCK OR INJURY:

• Use indoors only.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments.

• Do not charge with damaged cord or plug.

• Do not unplug by pulling on 3-in-1 Docking Station cord. To unplug, grasp the charger, not the cord.

• Do not handle 3-in-1 Docking Station, charging plug or appliance with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings a nd moving parts of the appliance and its accessories.

• Use extra care when cleaning on stairs.

• Do not use to pick up flam mable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.

• Do not use appliance in an enclosed space filled with vapors given off by oil- based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.

• Do not use to pick up toxic material (chlorine bleach, ammonia , drain cleaner, etc.).

• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.

• Do not pick up hard or sharp objects such as glass, nails, screws, coins , etc.

• Use only BISSELL® cleaning products intend ed for use with this appliance to prevent internal component damage. See the Cleaning Formulas section of this guide.

• Do not carry the ap pliance while in use.

• Do not immerse. Us e only on surfaces moistened by the cleaning process.

• Plastic film can be dangerous. To avoid danger of suffocation, keep away from babie s and children.

• Always connect to a proper electrical socket.

• Keep cord away from heated surfaces.

• Do not use without filters in place.

• Do not charge the unit outdoors.

• Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.

• Use only with charger SIL, Model SSC-420085US.

• Recharge appliance only with th e charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of injury and fire when used with another battery pack.

• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from o ne terminal to another.

Shorting the battery terminals together may cause burns or a fire.

• Do not immerse in water or liquid .

• Do not use a battery p ack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

• Do not expose a battery pack or a ppliance to fire or exces sive temperature. Exp osure to fire or temperature above 130 °C / 265°F may cause explosion.

• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range 4-40°C / 40-104°F. Charging improperly or at temperatures outside this range may damage the batter y and increase the risk of fire.

• Prevent unintentional starting. Ensure the switch is in the OFF-position b efore connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing applian ce that have the switch on invites accidents.

• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.

• If appliance is not working as it sho uld, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.

• Have servicing per formed by a qualified repair person using only identical replacement parts. This will ensure that the s afety of the product is maintained.

• Do not turn ON your appliance on until you are familiar with all instructions and operating procedures.

• Risk of injury from moving parts. Brush may start unexpec tedly. Turn OFF before cleaning or servicing.

• If appliance is not working as it sho uld, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.

• Have servicing per formed by a qualified repair person using only identical replacement parts. This will ensure that the s afety of the product is maintained.

• Unplug charger from electrical socket when not in use, before cleaning, maintaining or servicing the appliance.

• Liquid must not be directed towards equipment containing electrical components.

• Use only the type and amount of liquids specified under the o perations section of this guide.

• Use only on surface moistened by cleaning process.

• Do not pull or carry charger by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners.

• Battery pack an d charger base output terminals are not to be shor t-circuited.

• Do not modify or at tempt to repair the appliance except as indicated in the instructions for use an d care.

• The battery must be removed from the applia nce before it is scrapped.

IMPORTANT INFORMATION

• Keep appliance on a level surface.

• If your appliance has a motorized Brush Roll, do not leave machine running in the same spot without the handle fully upright.

• Do not store where freezing may occur.

• This product contains a wireless device. Refer to website for regulatory information.

• The software included in this product contains op en source sof tware. The open source licenses associate d with this product may be obtained by visiting www. BISSELL.com/opensource.

SAVE THESE INSTRUCTIONS

This mod el is for househ old use only. Comme rcial use of this un it voids the manufacturer’s warranty.

FCC/IC NOTICE: This equ ipment has bee n tested and found to c omply with the li mits for a Class B di gital device, pu rsuant to part 15 o f the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gen erates, uses a nd can radiate rad io frequenc y energy and, if not inst alled and used in a ccordance with t he instructio ns, may cause harmfu l interference to r adio communic ations. However, th ere is no guaran tee that interfe rence will not occu r in a particula r installation . If this equi pment does ca use harmful inte rference to rad io or television receptio n, which can be de termined by turn ing the equipm ent off and on, the us er is encourage d to try to correct th e interferenc e by one or more of the f ollowing measu res: (1) Reori ent or relocate th e receiving antenna. (2) Increase the separation between the equipment and receiver. ( 3) Connect th e equipment into a n outlet on a circui t different from that to w hich the receiver i s connected. (4) Co nsult the deale r or an expe rienced radio/ TV technici an for help. This d evice complies with Par t 15 of FCC Rules and In dustry Cana da license-exe mpt RSS standa rd(s). Operation is s ubject to the fol lowing two condit ions: (1) this devic e may not cause har mful interfer ence, and (2) this d evice must acce pt any interfere nce, including i nterference th at may cause undesi red operation o f the device.

Le prése nt appareil est c onforme aux la pa rtie 15 des régle s de la FCC et CNR d’I ndustrie Can ada applicab les aux appare ils radio exempt s de licence. L’explo itation est au torisée aux deux c onditions suiv antes : (1) l’ap pareil ne doit p as produire de bro uillage, et (2) l ’utilisateur d e l’appa reil doit accepte r tout brouillag e radioélect rique subi, mê me si le brouillage est susceptible d’en compromettre le fonctionnement.

Privac y of communicati ons may not be ensu red when using th is device. WARNING: Ch anges or modi fications to this e quipment not e xpressly

approve d by the party res ponsible for com pliance could vo id the user’s authority to operate the equipment.

CAUTION: Th e Digital Displ ay houses the tra nsmitter and m ust be kept at a separ ation distanc e of at least 20 cm from a ll persons.

ATTENTION : L’écran à af fichage numér ique contient l ’émette ur. Gardezle à une dis tance d’un mini mum de 20 cm de toute pe rsonne.

Warranty

3-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-844-383-2630

for complete warranty information.

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We’re so happy you chose the CrossWave® Cordless Max. We put this guide together to help you set up, use and maintain your cordless hard surface cleaner. We’ve also included some tips we think will come in handy when you first start using it, so let’s get started!

For a complete guide to your purchase, go to support.BISSELL.com.

Safety Instructions ......................................................... 2

Product View ..................................................................... 4

Connecting to the BISSELL Connect App.... 5

Assembly .............................................................................. 5

Cleaning Formulas .........................................................6

Charging the Battery....................................................6

Filling the Water Tank .................................................. 7

Cleaning Your Floors ....................................................8

Emptying the Dirty Water Tank ............................9

Using the 3-in-1 Docking Station ........................10

Storing Your Machine ................................................. 10

Disposing of the Batteries ........................................ 11

Troubleshooting ...............................................................11

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What’s in the Box?

Standard accessories may vary by model.To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Handle & Body (2) Multi-Surface

3-in-1 Docking

Station

Brush Rolls

(2) Hard Floor

Formula

Wood Floor

Brush Roll

(2) Multi-Surface

Formula

Pet Multi-Surface

Brush Roll

Wood Floor

Formula

Pet Multi-Surface

Formula

Product View

For additional support videos and information, visit support.BISSELL.com.

Product View

1. Upper Handle

2. Mode Button

3. Power Button

4. Clean Cycle Button

5. Dirty Water Tank

6. Strainer

7. Brush Roll Window

8. Solution Spray Trigger

9. Carry Handle

10. Clean Water Tank

11. 3-in-1 Docking Station

Filter Brush Roll

Dr ying Tray

Digital Display

1. Wi-Fi Connected

2. Battery Status

3. Dirty Water Tank Full

4. Area Rug Mode

5. Hard Floor Mode

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1 2 3

Assembly

Go to support.BISSELL.com for assembly videos.

1. Insert handle into body

of machine until you hear a “click”.

2. Slide the Brush Roll Drying

Tray into place on the side of the 3-in-1 Docking Station.

Connecting to the BISSELL Connect App

For more help, visit support.BISSELL.com.

Downloading the BISSELL Connect App lets you track filter, brush roll and formula life, access usage tips, cleaning history, how-to videos, and set up automatic reordering.

1. In the App or Google

Play Store search “BISSELL Connect” and download.

2. Once downloaded, open the

app to sign in or create a new login.

3. Make sure you are near

a Wi-Fi router and your machine is charged or on the 3-in-1 Docking Station prior to pairing.

4. Select your product. 5. The QR code needed for

setup can be found behind the Clean Water Tank.

6. Once you find and scan

the QR code, follow the instructions in the app to pair.

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Cleaning Formulas

You can set up automatic reordering for formulas through the BISSELL Connect App.

Keep plenty of CrossWave® formulas on hand so you can clean whenever it fits your schedule.

Note: Always use CrossWave® formulas in your machine. Other formulas may harm the machine and void the warranty. Do not use Hard Floor Formula on area rugs or carpet.

Multi-Surface Formula

Great for cleaning all sealed floors and area rugs.

Wood Floor Formula

Restores your wood floors’ natural shine.

Area Rug Formula

Removes stuck-on and embedded dirt from area rugs.

Multi-Surface Pet with Febreze Formula

Removes pet odors to clean and refresh.

Hard Floor Formula

Removes tough sticky messes, grime, odors & allergens.

Charging the Battery

Download the BISSELL Connect App to watch helpful how-to videos.

Make sure machine is fully charged before first use. To check the battery status, remove the machine from the dock and turn it ON by pressing the Power Button. You’ll know the battery is fully charged when all three white status lights are illuminated.

1. Place your CrossWave®

Cordless Max onto the 3-in-1 Docking Station to charge.

2. Plug the adapter into

a suitable wall outlet. The Battery Life Indicator will

3. For maximum run time,

charge the machine for 4 hours.

illuminate when charging.

WARNING To reduce the risk of ﬁ re and electric shock due to internal component damage, use only BISSELL

cleaning formula intended for use with the hard ﬂ oor device.

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Filling the Clean Water Tank

Use the BISSELL Connect App to watch additional how-to videos.

1. The Clean Water Tank is

located on the back of the machine. To remove, use the finger groove at the top of the tank to grab and pivot the tank backwards.

4. The Clean Water Tank has a Large Area volume and a Small

Area volume. Pick one of the measuring volumes that best suits the space that you would like to clean.

The Large Area fill lines are for areas up to 700 sq ft. The Small Area fill lines are for areas under 350 sq ft.

Use warm (140°F/60°C max) tap water and add the appropriate BISSELL formula. Tap water with hardness greater than 35 ppm is recommended for use in machine to ensure the Dirty Water Tank full detection sensor works properly.

2. Unscrew the cap from the

bottom of the Clean Water Tank.

Large Area

Small

Area

3. Choose the right BISSELL®

formula from the ‘Cleaning Formulas’ section on page 6.

5. Screw the cap back on the

Clean Water Tank. On the back of the machine, align the bottom of the Clean Water Tank with the grooves and pivot the tank until it “clicks” into place.

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Cleaning Your Floors

Go to support.BISSELL.com for how-to videos and tips for cleaning stuck-on messes,

excessively dirty or muddy floors, and more!

Mode Power

1. To clean hard floors, turn

machine ON by pressing the Power Button. Press the Mode Button to switch between the Hard Floor and Area Rug Modes.

Area Rug Mode dispenses twice as much solution as Hard Floor Mode. Before cleaning area rugs, check the manufacturer’s tag and test an inconspicuous spot on the rug for colorfastness. Don’t use on silk or delicate rugs.

4. To clean, hold the Solution

Spray Trigger to apply solution on forward and backward passes.

2. Recline the machine to start

the Brush Roll spinning. Stand the machine upright to stop the Brush Roll spinning.

5. To dry floors faster, release

the trigger and make a second pass without dispensing solution.

3. Before each use, hold the

Solution Spray Trigger for 10 seconds to prime the system with cleaning solution.

LED lights illuminate when holding the trigger. Bubbles will appear in the Brush Roll window when the solution is flowing.

6. Turn OFF the machine by

pressing the Power Button (

ATTENTION Do not overwet carpet. Be careful not to run over loose objects or edges of area rugs. Stalling the

brush may result in premature belt failure.

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Emptying the Dirty Water Tank

Go to support.BISSELL.com for a full list of how-to videos.

When the Dirty Water Tank is full, your machine will turn OFF, beep and the Dirty Water Tank Full icon will blink orange on the Digital Display.

1. To remove the Dirty Water

Tank, press the button on top of the tank, grab the front handle and pull the tank out.

4. Pour the dirty water into the

sink and rinse the Dirty Water Tank.

2. Remove the top of the Dirty

Water Tank by grasping the recessed areas on each side of the filter and pulling up.

5. Remove the filter from the

top of the Dirty Water Tank by pulling it up.

3. Separate the hair and

debris from the dirty water by grasping the strainer tab and pulling up. Throw the debris into the trash.

6. Hand wash the filter and

screen with warm water and mild detergent.

Rinse the bottom of the Dirty Water Tank cover.

7. Leave the parts out to dry

before reassembling.

8. Once all parts are dry,

reassemble the filter and the Dirty Water Tank cover.

9. Angle the Dirty Water tank

back into the body of the machine. Insert the bottom of the tank first, then pivot the top toward the machine until it “clicks” into place.

WARNING To reduce the risk of electrical shock, turn Power Button OFF before performing maintenance or

troubleshooting checks.

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Using the 3-in-1 Docking Station

Open the BISSELL Connect App to watch a full walkthrough video on the dock.

Charging starts once the machine is placed onto the plugged-in dock. Charging stops once the Clean Out Cycle runs, then resumes once the cycle completes.

1. Place the machine on the

3-in-1 Docking Station. Ensure there is enough solution in the Clean Water tank to run the Clean Out Cycle. The level of the solution should reach the Clean Out Cycle line. If the level of solution does not reach the line, then fill with water to that line.

4. Remove the machine from

the dock and wipe out the tray. Do NOT rinse directly under faucet. This keeps water out of the charging plug.

2. Push the Clean Out Cycle

Button to start the 40-second cycle. After the cycle is complete, empty the Dirty Water Tank. See page 9 for detailed instructions.

5. Once the Brush Roll is dry,

place the end of the roll into the right side of the foot of the machine. Press the tab of the Brush Roll down to lock into place.

3. Remove the Brush Roll so

it can dry. Grab the front of the Brush Roll window and pull up to remove. Pull up on the Brush Roll tab to remove. Put the Brush Roll in the drying tray. The Brush Roll and window can be hand washed.

6. Replace the Brush Roll

Window by lining up the window tabs with the edges of the foot. Then, press the window back into place until you hear a “click”.

Storing Your Machine

Download the BISSELL Connect App for more useful tips on storing and maintaining

CrossWave Cordless Max.

Store CrossWave® Cordless Max in a protected, dry area. Since this product uses water, it must not be stored where there is danger of freezing. Freezing will damage internal components and may void the warranty.

WARNING To reduce the risk of ﬁre, electric shock or injury, turn power OFF and disconnect plug from

electrical outlet before performing maintenance or troubleshooting on the dock.

NOTICE To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal

components may result.

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Disposing of the Battery

Go to support.BISSELL.com for resources on battery disposal.

Before disposing the battery, make sure:

• The machine is disconnected from the 3-in-1 Docking Station.

• The Clean and Dirty Water Tanks are empty or removed from the machine.

• A Phillips-head screwdriver, electrical tape and rubber handled wire cutters are available for disassembly.

1. With a Phillips-head

screwdriver, remove the 4 screws on the back of the machine. Lift off the back cover.

2. Cut the yellow positive

(+) battery wire with wire cutters. Wrap the end of the cut wire with electrical tape. Individually cut and wrap the remaining battery wires.

3. Using a Phillips-head

screwdriver, remove the 4 screws located on the sides of the battery pack and remove it from the back cover.

Troubleshooting

For troubleshooting videos visit support.BISSELL.com.

NOTICE Disconnecting the battery will destroy the appliance and invalidate the warranty.

WARNING This product contains lithium-ion rechargeable batteries. According to Federal

and State regulations, removal and proper disposal of lithium-ion batteries is required. For removal of the batteries in your appliance, see instructions on this page. For speciﬁc disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit www.Call2Recycle.org.

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We’re Waggin’ Our Tails!

Thanks to your purchase, BISSELL Pet Foundation® can help save more pets. Go to www.BISSELL.com/savepets to learn more and activate your product donation.

But wait, there’s more!

Join us online for a comprehensive walkthrough of

your new product, including troubleshooting, product

registration, parts and more.

Go to support.BISSELL.com or the BISSELL Connect App.

VIDEOSINFOREGISTER PAR TS SUPPORT

Bissell Crosswave Cordless MAX 2596 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual