Avocent DSR 1024 User Manual
DS R®1024 Switch
Installer/User Guide
INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
POWER ON
This symbol indicates the principle on/off switch is in the on position.
POWER OFF
This symbol indicates the principle on/off switch is in the off position.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.
DSR®1024 Switch
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, DSR and DSView
are registered trademarks of Avocent Corporation or its affiliates. All
other marks are the property of their respective owners.
© 2005 Avocent Corporation. All rights reserved.
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment is a residential
area is likely to cause harmful interference, in which case the user will be required to correct the interference at
his/her own expense.
Japanese Approvals
Safety and EMC Standards
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
TABLE OF CONTENTS
List of Figures ................................................................................................................ vii
List of Tables ................................................................................................................... ix
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Reduce cable bulk....................................................................................................................... 1
Access the DSR1024 switch via network connection..................................................................2
Simple access to any target device .............................................................................................2
Safety Precautions ............................................................................................................................. 3
Chapter 2: Installation ..................................................................................................... 5
DSR1024 Switch Connectivity ........................................................................................................... 5
Installation Overview......................................................................................................................... 6
Setting up your network.............................................................................................................. 6
Installing the DSR1024 switch ...................................................................................................6
Getting Started...................................................................................................................................8
Items supplied with the DSR1024 switch.................................................................................... 8
Additional items needed.............................................................................................................. 8
Connecting the DSR1024 Switch Hardware......................................................................................9
Verifying the Connections................................................................................................................10
DSR1024 switch........................................................................................................................ 11
DSRIQ modules ........................................................................................................................11
Configuring the Web Server and DSView 3 Software .....................................................................11
Setting up the built-in web server .............................................................................................11
Setting Up the DSView Software ..............................................................................................11
Adjusting Mouse Settings on Target Devices .................................................................................. 12
Microsoft Windows ...................................................................................................................12
LINUX....................................................................................................................................... 15
UNIX.........................................................................................................................................17
Novell NetWare.........................................................................................................................19
Apple Mac OS........................................................................................................................... 20
iii
Chapter 3: Web Server Operations............................................................................... 21
Overview of the DSR1024 Web Server ............................................................................................ 21
Viewing and Selecting Ports and Servers ........................................................................................21
iv DSR1024 Switch Installer/User Guide
About the DSR Explorer Window ....................................................................................................22
Using the side navigation bar...................................................................................................23
Using the top option bar ...........................................................................................................23
Launching a KVM session ........................................................................................................ 24
Managing a DSR web server device......................................................................................... 25
Managing Local Accounts ........................................................................................................26
Managing Device Properties .................................................................................................... 27
Power Controlling Target Devices ..................................................................................................28
Chapter 4: The Video Viewer......................................................................................... 29
About the Video Viewer Window ..................................................................................................... 29
Video Viewer minimum requirements..............................................................................................29
Launching a KVM Session............................................................................................................... 30
Video Viewer Window Features ...................................................................................................... 31
Changing the toolbar................................................................................................................ 33
Setting the Window Size............................................................................................................33
Adjusting the View ....................................................................................................................34
Adjusting color depth................................................................................................................ 35
Additional Video Adjustment .................................................................................................... 36
Adjusting Mouse Options.......................................................................................................... 38
Using Keyboard Pass-through......................................................................................................... 41
Using Macros...................................................................................................................................42
Saving the View................................................................................................................................ 42
Closing a Video Viewer Window Session ........................................................................................43
Chapter 5: Terminal Operations ................................................................................... 45
The Console Menu ........................................................................................................................... 45
Network Configuration .................................................................................................................... 45
Other Console Main Menu Options.................................................................................................48
Security Configuration .............................................................................................................48
Local User Accounts................................................................................................................. 48
Console Password .................................................................................................................... 49
Reset Certificates...................................................................................................................... 49
Secure Mode ............................................................................................................................. 50
Firmware Management ............................................................................................................ 50
Enable Debug Messages...........................................................................................................50
TABLE OF CONTENTS v
Keyboard Layout Configuration...............................................................................................50
Display Version Information ....................................................................................................51
Rename DSRIQ......................................................................................................................... 51
Restore Factory Defaults.......................................................................................................... 52
Reset Appliance ........................................................................................................................ 52
Exit............................................................................................................................................52
Appendices..................................................................................................................... 53
Appendix A: FLASH Upgrades................................................................................................. 53
Appendix B: Using DSView Software Over a Modem Connection ..........................................55
Appendix C: Using DSRIQ-SRL Modules ................................................................................56
Appendix D: UTP Cabling........................................................................................................ 60
Appendix E: Technical Specifications ......................................................................................62
Appendix F: Sun Advanced Key Emulation.............................................................................. 64
Appendix G: Technical Support................................................................................................ 66
Index................................................................................................................................ 67
vi DSR1024 Switch Installer/User Guide
LIST OF FIGURES
Figure 1.1: Example DSR1024 Switch Configuration....................................................................... 2
Figure 2.1: Basic DSR1024 Switch Configuration............................................................................7
Figure 3.1: Avocent DSR Explorer Window.................................................................................... 22
Figure 3.2: Side Navigation Bar...................................................................................................... 23
Figure 4.1: Video Viewer Window (Normal Window Mode) ..........................................................31
Figure 4.2: Manual Video Adjust Dialog Box.................................................................................36
Figure 4.3: Video Viewer Window with Local and Remote Cursors Displayed ............................. 39
Figure 5.1: Console Main Menu...................................................................................................... 46
Figure 5.2: Network Configuration Menu.......................................................................................47
Figure 5.3: The Rename DSRIQ Module Screen.............................................................................52
vii
viii DSR1024 Switch Installer/User Guide
LIST OF TABLES
Table 3.1: DSR Explorer Window Area Descriptions ..................................................................... 22
Table 3.2: Viewing Appliance Information......................................................................................27
Table 4.1: Video Viewer Window Descriptions............................................................................... 32
Table 4.2: Manual VIdeo Adjust Dialog Box Descriptions ............................................................. 37
Table C.1: DSRIQ-SRL Module Pinouts ......................................................................................... 59
Table D.1: UTP Wiring Standards .................................................................................................. 60
Table E.1: DSR1024 Switch Product Specifications .......................................................................62
Table F.1: Sun Key Emulation.........................................................................................................64
Table F.2: PS/2-to-USB Keyboard Mappings.................................................................................65
ix
x DSR1024 Switch Installer/User Guide
CHAPTER
Product Overview
1
Features and Benefits
Avocent DSR® switches combine analog and digital technology to provide flexible, centralized
control of data center servers and facilitate the OA&M (operations, activation and maintenance) of
remote branch offices where trained operators may be unavailable. They provide enterprise
customers with a significant reduction of cable volume, secure remote access and flexible server
management from anywhere at anytime.
The DSR1024 switch is a keyboard, video and mouse (KVM) switch, configurable for analog
(local) or digital (remote) connectivity. Video resolutions are supported up to 1280 x 1024 for
remote users. Enhanced video quality of up to 1600 x 1200 is available to local users via the video
port.
1
An SPC device is an 8- or 16-outlet device that you can use to control the power state of the
attached target device through the embedded web server or the DSView 3 software .
Each DSR1024 switch model includes a MODEM port that supports V.34, V.90 or V.92compatible modems that may be used to access the switch when an Ethernet connection is not
available.
The IP-based DSR1024 switches give you flexible target device management control from
anywhere in the world.
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators. The DSR1024 switch reduce KVM cable volume by utilizing the innovative
DSRIQ module and a single, industry-standard Unshielded Twisted Pair (UTP) CAT 5 cable.
The DSRIQ module is powered directly from the target device and provides Keep Alive
functionality when the DSR1024 switch is not powered.
The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a
serial device and a DSR1024 switch. It provides VT100 terminal emulation, break suppression and
port history in a compact, convenient module.
2 DSR1024 Switch Installer/User Guide
Access the DSR1024 switch via network connection
No special software or drivers are required on the attached, or client, computers.
NOTE: The client connects to the server housing the DSView® management software using an Internet
browser. For modem access, you must install DSR Remote Operations software included on the DSView 3
software CD-ROM (see the DSView Installer/User Guide for more information).
Users access the DSR1024 switch and all attached systems via Ethernet or using a V.34, V.90 or
V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid
network connection exists.
Simple access to any target device
When a user accesses the DSView Server software, a listing of all target devices to which the user
has permission to view and manage is displayed. When a user selects a target device from the list,
the video of the selected target device is displayed in a Video Viewer window. For more
information about the Video Viewer, see
DSR1024 switch configuration.
Chapter 4. Figure 1.1 illustrates an example of a typical
DSR1024 Switch
Figure 1.1: Example DSR1024 Switch Configuration
Modem
Telephone
Network
Analog User
Ethernet
Digital User
(Computer with Internet browser)
DSView Server
Software
Safety Precautions
To avoid potential video and keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor are on the same
phase. For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire power cord in any Avocent product configuration.
• Test AC outlets at the target device and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the target device and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the target device, the monitor and the
DSR1024
NOTE: The AC inlet is the main power disconnect.
• Consideration should be given to the connection of the equipment to the supply circuit and the
effect that overloading of circuits might have on overcurrent protection and supply wiring.
Consider equipment nameplate ratings for maximum current.
• Reliable earthing of equipment should be maintained. Pay particular attention to supply
connections other than direct connections to the branch circuit (for example, use of power
strips). Reliable earthing of equipment should be maintained. Pay particular attention to supply
connections other than direct connections to the branch circuit (for example, use of power
strips).
switch from the UPS.
Chapter 1: Product Overview 3
4 DSR1024 Switch Installer/User Guide
CHAPTER
Installation
2
DSR1024 Switch Connectivity
The DSR1024 switching system requires connectivity to a server running the DSView Server
software. DSView 3 software allows a user to view and control target devices (one at a time)
attached to the DSR1024 switching system. For more information on the DSView 3 software, see
the DSView Installer/User Guide.
The DSR1024 switching system transmits keyboard, video and mouse (KVM) information between
operators and target devices attached to the DSR1024 switch over a network using either an
Ethernet connection or a modem connection.
The DSR1024 switch uses TCP/IP for communication over Ethernet. The DSR1024 switch also
uses Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or V.92 modem.
5
You can perform KVM switching tasks by using one of the following:
• the web server built into the switch
-or-
• DSView 3 software
The installation instructions in this chapter pertain to the hardware installation and configurations
of the DSR1024 switch and the built-in web server. If you plan to use the DSView 3 software for
access, please refer to the DSView 3 Quick Install Guide that is included with the DSView 3
software package.
6 DSR1024 Switch Installer/User Guide
Installation Overview
The general procedure for setting up and installing the DSR1024 switch is as follows:
Setting up your network
The DSR1024 switching system uses IP addresses to uniquely identify the switch and the target
devices. The DSR1024 switch supports both Dynamic Host Configuration Protocol (DHCP) and
static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that
they remain static while the DSR1024 switches are connected to the network.
For additional information on setting up the DSR1024 switch using the DSView Server software,
and for information on how the DSR1024 switch uses TCP/IP, see the DSView Installer/User
Guide or DSView 3 Online Help.
Installing the DSR1024 switch
1. Unpack the DSR1024 switch and verify that all components are present and in good condition.
See the
2. Make all hardware connections between the power source, DSR switch, target device, optional
SPC device, the Ethernet and the optional modem connection. See the
DSR1024 Switch Hardware section on page 9 for detailed instructions.
Getting Started section on page 8 for specific information.
Connecting the
3. Turn on the power and verify that all connections are working. See the Verifying the
Connections section on page 10 for more information.
4. If you are accessing the DSR1021/1022 switch through the web server and configuring the
switch using the console menu interface, do that at this point. See
detailed instructions.
-or-
Otherwise, use the DSView 3 software to configure the DSR1021/1022 switch. See the
DSView Installer/User Guide or DSView 3 Online Help for detailed instructions.
5. Make the appropriate adjustments to your mouse settings. See the Adjusting Mouse Settings on
Target Devices section on page 12 for instructions.
Figure 2.1 on page 7 illustrates one possible configuration for your DSR1024 switch.
Chapter 3 for
DSView
Server
Software
Chapter 2: Installation 7
Power
Cord
Ethernet
CAT 5
Cable
Internet
Connections
Telephone
Network
KVM
Connections
Modem
RJ-45 to DB-9
Adaptor
SPC Port
Connection
SETUP Port
SPC
Power Control
Device
DSR1024 Switch
DSRIQ
Port
Target
Server
Power
Transformer
Analog User
Figure 2.1: Basic DSR1024 Switch Configuration
DSRIQ Module
8 DSR1024 Switch Installer/User Guide
Getting Started
Before installing your DSR1024 switch, refer to the following lists to ensure you have all items that
shipped with the DSR1024 switch as well as other items necessary for proper installation.
Items supplied with the DSR1024 switch
The following items are shipped with the DSR1024 switch:
• Power transformer
• local country power cord
• Two ribbon cables with RJ-45 connectors at each end
• One RJ-45 to DB-9 (male) adaptor for the modem connection
• One RJ-45 to DB-9 (female) adaptor for the SETUP port
• One CAT 5 patch cable for connecting the DSRIQ
• One DSRIQ module (either PS/2 or USB, depending on configuration purchased)
• DSR1024 Installer/User Guide (this manual)
•DSR1024 Quick Installation Guide
Additional items needed
Additional items needed for installation of the DSR1024 switch include the following:
• (Optional) DSRIQ-VSN, DSRIQ-WSN, DSRIQ-USBS or DSRIQ-SRL supporting
serial
connections
• one CAT 5 patch cable for network connectivity (4-pair UTP, up to 10 meters)
• (Optional) DSView 3 software
• (Optional) V.34, V.90 or V.92-compatible modem and cables
• (Optional) SPC power control device
Connecting the DSR1024 Switch Hardware
To connect and power on your DSR1024 switch:
1. Power off the target devices that will be part of your DSR1024 switching system. Locate the
power cord that came with the DSR1024 switch. Plug one end into the power socket on the
back panel of the DSR1024 switch. Plug the other end into a grounded AC wall outlet.
WARNING: To reduce the risk of electric shock or damage to your equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or
the appliance.
2. Plug the VGA monitor and PS/2 keyboard and mouse cables into the corresponding DSR1024
switch ports. You must install both a keyboard and mouse on the local port, or the keyboard
will not initialize properly.
3. Plug one end of a CAT 5 patch cable (4-pair, up to 10 meters) into the DSRIQ port and plug
the other end into the RJ-45 connector of a DSRIQ module.
4. Plug the DSRIQ module into the corresponding ports on the back panel of the target server.
See the
DSRIQ module to a serial device procedure on page 10 for more information.
To connect a DSRIQ module to a server procedure on page 10 and the To connect a
Chapter 2: Installation 9
5. Plug a CAT 5 patch cable from your Ethernet network into the LAN port on the back of the
DSR1024 switch. Network users will access the DSR1024 switch through this port.
6. (Optional) The DSR1024 switch can also be accessed using a ITU V.92, V.90 or V.34compatible modem. Plug the included ribbon cable into the MODEM port on the back of your
DSR1024 switch. Plug the other end into the RJ-45 to DB-9 adaptor and plug the adaptor into
the connector on the modem.
NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your
DSR1024 switch.
7. (Optional) Plug one end of the cable supplied with the SPC power control device into the SPC
port on the DSR1024 switch and plug the other end into an SPC device. Plug the power cord
from the target server into the SPC device power outlets. Plug the SPC device into an
appropriate AC wall outlet.
8. If you will be configuring the DSR switch using the console menu interface, connect a terminal
or PC running terminal emulation software (such as HyperTerminal
®
) to the SETUP port on
the back panel of the DSR1024 switch using the suppliedcable. Set the terminal to 9600 bits
per second (bps), 8 bits, 1 stop bit, no parity and no flow control.
10 DSR1024 Switch Installer/User Guide
9. Power up the target device and then power up the DSR1024 switch. After approximately one
minute, the switch completes initialization and displays the target video on the local
port monitor.
10. If you did not use the console menu interface to configure the DSR1024 switch, use the
DSView 3 software to configure the switch. See the DSView Installer/User Guide or the
DSView 3 Online Help for detailed instructions.
To connect a DSRIQ module to a server:
1. Attach the color-coded connectors of a DSRIQ module to the corresponding keyboard,
monitor and mouse ports on the server you will be connecting to the DSR1024 switch.
2. Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ module.
Connect the other end of the CAT 5 patch cable to the desired port on the back panel of the
DSR1024 switch.
NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor in the local port to
accommodate Sun computers that support both VGA and sync-on-green or composite sync.
To connect a DSRIQ module to a serial device:
1. Attach the DSRIQ-SRL module 9-pin serial connector to the serial port of the device you will
be connecting to the DSR1024 switch.
2. Attach one end of the CAT 5 patch cable to the RJ-45 connector on the DSRIQ-SRL module.
Connect the other end of the CAT 5 patch cable to the desired port on the back panel of the
DSR1024 switch.
NOTE: The DSRIQ-SRL module is a DCE device and supports only VT100 terminal emulation.
3. Connect the power supply to the power connector on your DSRIQ-SRL module. The cable
expander can be used to power up to four DSRIQ-SRL modules from a single power supply.
4. Connect the DSRIQ-SRL module power supply to an appropriate AC wall outlet. Power up
your serial device. See
Appendix C on page 56 for more information on DSRIQ-SRL modules.
Verifying the Connections
Verify the connections between the DSR1024 switch, DSRIQ modules and serial devices by
reading the status of the LEDs on the DSR1024 switch and the DSRIQ module.
DSR1024 switch
The front panel of the DSR1024 switch features two LEDs indicating the Ethernet connection.
• The top green LED, labeled Link, illuminates when a valid connection to the network is
established and blinks when there is activity on the port.
• The lower amber LED, labeled 100M, indicates that you are communicating at the 100 Mbps
rate when using an Ethernet connection.
Additionally, there are two LEDs on the front of your DSR1024 switch to indicate the target
device status: one green and one amber.
• The green LED illuminates when the attached target device has a digital session active.
• The amber LED illuminates when that port is selected.
DSRIQ modules
NOTE: PS/2, Sun and USB DSRIQ modules are available for attaching computers to your DSR1024 switch.
Use the DSRIQ-SRL serial module to connect serial devices to the DSR1024 switch. The DSRIQSRL features two green LEDs: a POWER LED and a STATUS LED.
• The POWER LED indicates that the attached DSRIQ-SRL is powered on.
• The STATUS LED indicates that a valid selection has been made to a DSR switch.
Chapter 2: Installation 11
The DSRIQ-SRL module prevents a serial break from the attached device if the module loses
power. However, a user can generate a serial break with the attached device by pressing
accessing the Terminal Applications menu.
Configuring the Web Server and DSView 3 Software
Setting up the built-in web server
You can access the DSR1024 switch via an embedded web server that handles most day-to-day
switching tasks. Before using the web server to access the switch, first specify an IP address.
through the SETUP port on the back panel of the switch. See
how to use the SETUP port and web server to configure the switch.
Setting Up the DSView Software
See the DSView Installer/User Guide that ships with your software, or refer to the DSView 3
Online Help.
Chapter 4 for detailed instructions on
Alt-B after
12 DSR1024 Switch Installer/User Guide
Adjusting Mouse Settings on Target Devices
Before a computer connected to the DSR1024 switch can be used for remote user control, you must
set the target mouse speed and turn off acceleration. For machines running Microsoft
(Windows NT
®
, 2000, XP, Server 2003), use the default PS/2 mouse driver.
®
Windows®
To ensure that the local mouse movement and remote cursor display remain in sync, mouse
acceleration needs to be set to “none” for all user accounts accessing a remote system using a KVM
switch. Mouse acceleration should also be set to “none” on every remote system. Special cursors
should not be used and cursor visibility options, such as pointer trails,
Ctrl key cursor location
animations, cursor shadowing and cursor hiding should also be turned off.
This section explains the steps for setting mouse movement and cursor features for use with
Avocent hardware products and DSView
®
management software with the following operating
systems:
• Microsoft® Windows
®
• NT 4.0
• 2000
•XP
• Server 2003
• IntelliPoint® drivers
•LINUX
®
•Red Hat® (pre-8.0, 8.0 and later, and Enterprise)
•SUSE
®
• UNIX® Sun Solaris® (versions 9 and 10)
• Novell® NetWare
®
•Apple® MAC® OS X
NOTE: If you are not able to turn off mouse acceleration from within your operating system (OS), or if you do not
desire to adjust the settings of all your servers, newer versions of the DSView software include the Tools - Single
Cursor Mode command available in the Video Viewer window. This command places the Video Viewer window
into an "invisible mouse" mode which allows you to manually toggle control between the mouse pointer on the
target system being viewed and the mouse pointer on the client running DSView software. See
more information about the Video Viewer.
Microsoft Windows
NOTE: Avocent highly recommends that all Microsoft® Windows systems attached to the DS1800 digital switch,
DSR1021/1022 switches, CCM console management appliances and SwitchView IP remote access devices use
the default Windows PS/2 mouse driver.
To adjust the mouse speed and cursor settings for NT 4.0 (using default drivers):
1. From the Desktop, select Start - Settings - Control Panel to open the Control Panel window.
Chapter 5 for
Chapter 2: Installation 13
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Motion tab.
4. Set the Pointer speed slider to Slow (the leftmost tick mark).
5. Make sure the Snap to default checkbox is unchecked.
6. Click OK to close the Mouse Properties dialog box and to save your settings.
7. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks® cross-platform management application, click
Screen
Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and cursor settings for Windows 2000 (using
default
drivers):
1. From the Desktop, select Start - Settings - Control Panel to open the Control Panel window.
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Motion tab.
4. Set the Speed slider to the default of 50% (the sixth tick mark from the left).
5. Set the Acceleration option to None.
6. Make sure the Snap to default checkbox is unchecked.
7. Click OK to close the Mouse Properties dialog box and to save your settings.
8. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and cursor settings for Windows XP or Windows
Server 2003 (using default drivers):
1. From the Desktop, select Start - Control Panel to open the Control Panel window.
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Pointer Options tab.
14 DSR1024 Switch Installer/User Guide
4. Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from
the
left).
5. Uncheck the Enhance pointer precision checkbox.
6. Make sure the Snap To and the Visibility checkboxes are unchecked.
7. Click OK to close the Mouse Properties dialog box and to save your settings.
8. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
To adjust the mouse speed and cursor settings for IntelliPoint drivers:
1. From the Desktop, select Start - Control Panel to open the Control Panel window.
2. From the Control Panel, double-click the Mouse icon to open the Mouse Properties dialog box.
3. Click the Pointer Options tab.
4. Set the Select a pointer speed slider to the default of midpoint (the fifth tick mark from
the
left).
5. Uncheck the Enhance pointer precision checkbox.
6. Make sure the Snap To and the Visibility checkboxes are unchecked.
7. Click the Wheel tab.
8. Uncheck the Enable accelerated scrolling ... checkbox.
9. Click OK to close the Mouse Properties dialog box and to save your settings.
10. Resynchronize the mouse in the software remote session window for the Avocent management
software you are using:
• If you are using DSView software version 2.x or earlier, click Mouse Align.
• If you are using DSView software version 3.0 or later, click Align Local Cursor.
• If you are using the AVWorks software, click Screen Refresh.
The mouse resynchronizes and should work properly.
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