Avocent Digital Desktop System C User Manual
Digital Desktop
System
Installer/User Guide
C Series
INSTRUCTIONS
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operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
Digital Desktop System
Installer/User Guide
C Series
Avocent, the Avocent logo, The Power of Being There and Reclaim Y our
Desktops are registered trademarks of Avocent Corporation or its
affiliates. All other marks are the property of their respective owners.
© 2005 Avocent Corporation. All rights reserved. 590-422-001A
USA Notification
W arning: Changes or modifications to this unit not exp ressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial enviro nment. Th is equipment g enerates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a resi dential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
Canadian Notification
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japanese Approvals
TABLE OF CONTENTS
Table of Contents
List of Figures .................................................................................................................. v
List of Tables..................................................................................................................vii
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................1
Digital extension up to 800 meters away.................................................................................... 2
DWorks Administration Utility...................................................................................................2
On-board audio support, USB and serial controller..................................................................2
On-board video support.................................................................................................... ..........2
Remote Power Control ...............................................................................................................2
Ethernet addressing....................................................................................................... .............2
Kensington Lock ...................................................... ...................................................... .............2
Intrusion Detect option...............................................................................................................3
Loose Link protection......................................................................................... ........................3
Lower Total Cost of Ownership (TCO)......................................................................................3
Safety Precautions .............................................................................................................................3
iii
Chapter 2: Installation ..................................................................................................... 5
Getting Started.................................................. .................................................................................5
Supplied with the Desktop Appliance.........................................................................................5
Supplied with the PCI Add In Card.................................. ..................................................... .....5
Additional items needed..............................................................................................................5
Recommended configuration......................................................................................................5
Cable/network specifications......................................................................................................6
Remote Power Control option....................................................................................................6
Installing the Digital Desktop System................................................................................................7
Configuring the Desktop Appliance..........................................................................................12
Installing Drivers.............................................................................................................................16
Identifying/Pairing Units.................................................................................................................16
Relocating the Computer .................................................................................................................16
Recommended Deployment..............................................................................................................16
iv Digital Desktop System Installer/User Guide
TABLE OF CONTENTS
Chapter 3: Operations ................................................................................................... 17
Overview.......................................................................................................................................... 17
LED identification ....................................................................................................................17
LED Definitions...............................................................................................................................18
Remote Power Control .............................................................................................................19
Using the Hotkey Feature................................................................................................................20
Appendices..................................................................................................................... 23
Appendix A : Troubleshooting.........................................................................................................23
Appendix B : UTP Cabling..............................................................................................................26
Appendix C : Technical Specifications............................................................................................29
Appendix D : Technical Support......................................................................................................30
Index................................................................................................................................ 31
LIST OF FIGURES
List of Figures
Figure 1.1: Digital Desktop Basic System.........................................................................................1
Figure 2.1: Basic Digital Desktop System Configuration .................................................................7
Figure 2.2: PCI Add In Card Jumpers ..............................................................................................8
Figure 2.3: PCI Add In Card Device Jumper Configuration............................................................8
Figure 2.4: Configuration of Auxiliary Power Jumpers..................................................................10
Figure 2.5: Installing the PCI Add In Card.....................................................................................11
Figure 2.6: Connecting Cables to the PCI Add In Card .................................................................11
Figure 2.7: Video and FLASH Jumpers ..........................................................................................12
Figure 2.8: Installing a Third Party PCI Add In Card....................................................................13
Figure 2.9: Desktop Appliance - Right Side View...........................................................................14
Figure 2.10: Desktop Appliance - Rear View..................................................................................15
Figure 3.1: LED Identification - Desktop Appliance - Right Side...................................................17
Figure 3.2: LED Identification - PCI Add In Card .........................................................................18
Figure 3.3: Resetting the Computer ................................................................................................20
v
vi Digital Desktop System Installer/User Guide
LIST OF TABLES
List of Tables
Table 2.1: Device Jumper Definition.................................................................................................9
Table 2.2: Jumper FLASH Types........................................................... ..........................................12
Table 3.1: Hotkey Command Table.................................................................................................21
Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting.................................................23
Table B.1: Digital Desktop System Wiring Standards.....................................................................26
Table B.2: Link Distances................................................................................................................27
Table C.1: Digital Desktop System Technical Specifications..........................................................29
vii
viii Digital Desktop System Installer/User Guide
CHAPTER
Product Overview
1
Features and Benefits
The Digital Desktop System enables IT professionals to relocate a user’s computer up to 800
meters away while still providing the user the same PC experience. The basic system consists of a
host card (PCI Add In Card), interconnecting link and a Desktop Appliance (Figure 1.1). This
provides centralized control of PC resources.
NOTE: The information contained in this guide is for use with all C Series Digital Desktop Systems. However,
where information pertains only to specific models, the model number is noted.
1
Rack Mounted PCs
and Blades
Gigabit
Ethernet
Switch
Desktop
Appliance
Figure 1.1: Digital Desktop Basic System
Administrator
Desktop
Appliance
Desktop
Appliance
User 2
User 1
2 Digital Desktop System Installer/User Guide
Digital extension up to 800 meters away
The Desktop Appliance and PCI Add In Card connect over fiber optic (applicable DDL21xx or
DDC21xx Desktop Appliance models) or CAT 5, 5e or 6 cable (applicable DDL20xx or DDC20xx
Desktop Appliance models). Reliable digital extension is available as far as 800 meters away from
the computer.
DWorks Administration Utility
The DWorks Administration Utility provides a simple and convenient way to set up and manage
Digital Desktop Systems deployed over a switched network. For added security, the DWorks
Administration Utility is not supplied with the standard Digital Desktop System di st ribution.
Contact your Avocent sales representative for more information.
On-board audio support, USB and serial controller
The Desktop Appliance is supplied with a built in audio adaptor and a USB 2.0 controller. The
USB 2.0 controller is provided with four access ports. A serial Universal Asynchronous Receiver/
Transmitter (UART) is also provided through an EIA-232 DB9 connector. For added security and
system control, the audio, USB and serial support devices can be independently disabled using
jumper settings on the PCI Add In Card or using the DWorks Administration Utility.
On-board video support
The Desktop Appliance is supplied with a built-in video adaptor providing digital resolutions of up
to 1280 x 1024 at 60 Hz or analog resolutions of up to 2048 x 1536 at 60 Hz. Integrating the video
adaptor also reduces video degradation to levels beneath user detection. This may also be
accomplished with the installation of a user-supplied PCI video adaptor card.
Remote Power Control
An optional Remote Power Control (RPC) cable enables the system to have the same power and
reset functions that are available on the front panel of the host PC. Contact your Avocent sales
representative for information regarding your specific configuration.
Ethernet addressing
Both the Desktop Appliance and the PCI Add In Card are Ethernet addressable as Layer 2 devices.
This allows the Digital Desktop System to be connected over a 1 Gb Ethernet switched network.
Because of the network bandwidth requirements, Avocent recommends that the Digital Desktop
System be connected on a dedicated network. Connection between the PCI Add In Card and the
Desktop Appliance may be established over a point-to-point or switched network topology.
Kensington Lock
For installations requiring increased security, the Desktop Appliance can be connected to a usersupplied Kensington Lock.
Intrusion Detect option
The Intrusion Detect option allows the administrator to use the DWorks Administration Utility to
monitor access to the top cover of the Desktop Appliance. The Intrusion Detect option alerts the
administrator when the top cover is removed, even when the unit is powered down. If you have
purchased the Intrusion Detect option, please refer to the installation instructions supplied for
further details.
Loose Link protection
The Digital Desktop System Loose Link feature allows for momentary interruptions of the
connection between the computer and the Desktop Appliance without system lockup.
Lower Total Cost of Ownership (TCO)
The Digital Desktop System delivers significantly lower TCO when compared to traditional
distributed computer systems. Centralized maintenance enables greater security and convenience as
well as reduced workplace disruption and down-time. Relocating the computer away from the user
frees up valuable office space and reduces desktop power and heating, ventilation and airconditioning (HVAC) requirements.
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor are on the same
phase. For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire extension cord in any configuration of this product.
• Test AC outlets at the computer and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the computer and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the computer, the monitor and the unit off
the supply.
Chapter 1: Product Overview 3
NOTE: The AC inlet is the main disconnect.
• Product configurations that are equipped with a laser device comply with the appropriate
safety standards including IEC 825. If the product variation that you have purchased does
contains a laser device, it is classified as a Class 1 laser product as defined by IEC 825.
4 Digital Desktop System Installer/User Guide
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