Avocent AMX 5020, AMX 5010, AMX 5000, AMX 5030, AMX 5130 Installer/user Manual

Installer/User Guide

AMX

®

Switch Series

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equip­ment generates, uses and can radiate radio frequency energy and, if not installed and used in accor­dance with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital appara­tus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables
aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique
édicté par le Ministère des Communications du Canada.

Japanese Approvals

Safety and EMC Approvals and Markings

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

AMX® Switch Series

Installer/User Guide

Avocent, the Avocent logo, The Power of Being There, AMX,
AMW orks, OSCAR, AutoView, DSR, OutLook, SwitchView and XP are
registered trademarks of Avocent Corporation or its affiliates in the U.S.
and other countries. All other marks are the property of their respective
owners.

© 2008 Avocent Corporation. 590-222-616M

AMX.book Page ii Thursday, June 12, 2008 4:14 PM

Instructions

This symbol is intended to alert

the user to the presence of important operating and maintenance

(servicing) instructions in the literature accompanying the appliance.

Dangerous Voltage

This symbol is intended to alert the user to the presence o

f uninsulated dangerous voltage within the

product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Power On

This symbol indicates the principal on/off switch

is in the on position.

Power Off

This symbol indicates the principal on/of

f switch

is in the off position.

Protective Grounding Terminal

This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.

AMX.book Page iii Thursday, June 12, 2008 4:14 PM

TABLE OF CONTENTS

Table of Contents

List of Figures ................................................................................................................ vii

List of Tables................................................................................................................... ix

Chapter 1: Product Overview.......................................................................................... 1

Glossary.............................................................................................................................................3

Component Overview.........................................................................................................................4

The AMX switch.................................... ................................................ ......................................5

The AMX user station ......................................................................................................... . ......5

The AMX switch IQ modules ......................................................................................................6

UTP cables..................................................................................................................................6

Safety Precautions .............................................................................................................................7

iii

Chapter 2: Installation ..................................................................................................... 9

AMX Switching Systems ....................................................................................................................9

Getting Started............................................... ................................................ ....................................9

Rack Mounting an AMX Switch.......................................................................................................13

Installing an AMX Switch ..................................................................................................... ...........13

Connecting Target Devices to the AMX Switch...............................................................................15

Connecting Users to the AMX Switching System.............................................................................17

Connecting a Local Server to the AMX Switching System ..............................................................18

Connecting a User Station for Switch Redundancy.........................................................................19

Connecting an AMIQDM Module for Dual Port Output.................................................................20

Installing a Cascaded AMX Switching System................................................................................21

Blocking and non-blocking configurations...............................................................................22

Installing AMWorks Software..........................................................................................................26

Configuring AMWorks software...............................................................................................27

AMX Switching Systems in Broadcast Environments......................................................................27

Using nVision routers.............................................................................................. .................28

Flash Upgrading the AMX Switching System..................................................................................29

Unit LEDs ........................................................................................................................................29

AMX switch...............................................................................................................................29

AMX user station ......................................................................................................................30

IQ module ..................................................................................................... ............................31

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iv AMX Switch Series Installer/User Guide

Chapter 3: Operations ................................................................................................... 33

OSCAR Interface Overview ............................................................................................................. 33

Accessing the OSCAR interface................................................................................................33

Changing the OSCAR hotkey sequence....................................................................................34

OSCAR interface tabs...............................................................................................................34

Target Devices.................................................................................................................................35

Connection modes.....................................................................................................................35

Accessing target devices...........................................................................................................35

Setting a target device hotkey............................................................................. ......................36

Setting a quick switch hotkey for target devices.......................................................................37

Setting a local switch hotkey.....................................................................................................38

Setting a target flag ........................ ..........................................................................................39

Viewing MDM target device information.................................................................................40

Scanning the switching system..................................................................................................41

Users................................................................................................................................................43

Logging in as a user .................................................................................................................43

Logging out...............................................................................................................................44

Managing the user database.....................................................................................................44

Administering security settings.................................................................................................45

Configuring Keyboard Settings .......................................................................................................48

Keyboard layout........................... ................................................ .............................................48

Keyboard type...........................................................................................................................50

Keyboard translation ................................................................................................. ..............51

Using Audio and Serial Data Emulation.........................................................................................52

Viewing IQ Module Version Information ........................................................................................54

User Stations................................................................................. ...................................................55

Locking user station settings ....................................................................................................56

Persistent mode.........................................................................................................................57

User station inactivity settings .................................................................................................57

Setting Device Properties ................................................................................................................58

OSD Command Line Operations.....................................................................................................61

Accessing the Command Line...................................................................................................62

Resetting the keyboard and mouse ...........................................................................................62

AMX.book Page v Thursday, June 12, 2008 4:14 PM

Disabling Auto User Login.......................................................................................................63

Equalization tuning...................................................................................................................63

Deskew tuning...........................................................................................................................64

Configuring the DDC table ......................................................................................................65

Forcing a Connection to a Target Device .......................................................................................65

Forcing a connection using the OSD Command Line..............................................................66

Forcing a connection from the serial port to a target device...................................................67

Forcing a connection using SNMP...........................................................................................69

Chapter 4: Terminal Operations ................................................................................... 71

Accessing the Terminal Menu..........................................................................................................71

Terminal Applications menu commands............................................ .......................................71

Table of Contents v

Appendices..................................................................................................................... 75

Appendix A: Technical Specifications .............................................................................................75

Appendix B: Using AMIQ-SRL Modules .........................................................................................85

Appendix C: OSCAR Interface Edit Device Screen Settings...........................................................90

Appendix D: Pod Switch Mode........................................................................................................93

Appendix E: Troubleshooting..........................................................................................................97

Appendix F: Command Functions.................................................................................................100

Appendix G: Technical Support.....................................................................................................103

Index.............................................................................................................................. 105

AMX.book Page vi Thursday, June 12, 2008 4:14 PM

vi AMX Switch Series Installer/User Guide

AMX.book Page vii Thursday, June 12, 2008 4:14 PM

LIST OF FIGURES

List of Figures

Figure 1.1: Typical AMX Switching System Configuration ..............................................................5

Figure 2.2: AMX Switching System Configuration with AMIQ and AMIQ-SRL Modules..............10

Figure 2.3: AMX Switching System Configuration with AMIQDM Modules..................................11

Figure 2.4: AMX Switching System Configuration with Redund ancy.............................................12

Figure 2.5: AMX Switch Rack Mounting Diagram .........................................................................13

Figure 2.6: Example of an AMX Switch Back Panel (AMX 5020 Switch Shown)...........................14

Figure 2.7: Connecting Target Devices to an AMX Switch (AMX 5000 Switch Shown) ................16

Figure 2.8: Connecting Users to an AMX Switch ...........................................................................17

Figure 2.9: Connecting a User Station for Switch Redundancy......................................................20

Figure 2.10: AMIQDM Module Dual Port Connectivity ................................................................21

Figure 2.11: Cascaded AMX Switching System, Blocking Configuration ......................................23

Figure 2.12: Cascaded AMX Switching System, Combination of Configurations ..........................24

Figure 2.13: AMX Switching System in a Broadcast Environment (AMX 5000 Switches and AMX

5121 User Stations Shown)..............................................................................................................28

Figure 2.14: AMX Switch LEDs (AMX 5000 Switch Shown)..........................................................29

Figure 2.15: AMX User Station Front Panel ..................................................................................30

Figure 2.16: AMX User Station Back Panel (AMX 5111 User Station Shown)..............................31

Figure 2.17: IQ Modules with LEDs (AMIQDM Module Shown) ..................................................31

Figure 3.1: Example of the OSCAR Interface .................................................................................33

Figure 3.2: Server Hotkey Screen....................................................................................................36

vii

Figure 3.3: Change Hotkey Screen..................................................................................................37

Figure 3.4: Configure Screen..........................................................................................................38

Figure 3.5: Configure Screen..........................................................................................................38

Figure 3.6: Target Flag Screen............................................... ................................................ ........39

Figure 3.7: Set Position Screen......................................... ................................................ ..............40

Figure 3.8: Information Screen.......................................................................................................41

Figure 3.9: Target Screen..................................................................................................... . ..........41

Figure 3.10: User Screen.................................................................................................................42

Figure 3.11: User Screen.................................................................................................................43

Figure 3.12: User Admin Screen.....................................................................................................44

Figure 3.13: Add User Screen.........................................................................................................45

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viii AMX Switch Series Installer/User Guide

Figure 3.14: Edit User Screen - Normal User.................................................................................46

Figure 3.15: User Rights Screen .....................................................................................................46

Figure 3.16: Edit User Screen - Admin User ..................................................................................47

Figure 3.17: Configure Screen........................................................................................................ 49

Figure 3.18: Console Screen...........................................................................................................50

Figure 3.19: Audio/Serial Screen (User Tab) .................................................................................53

Figure 3.20: Audio/Serial Screen (Admin Tab)...............................................................................54

Figure 3.21: Information Screen .....................................................................................................55

Figure 3.22: Status Screen...............................................................................................................55

Figure 3.23: Lockdown Screen (Settings for the AMX 5130 User Station Shown).........................56

Figure 3.24: Redundancy Screen.....................................................................................................57

Figure 3.25: Inactivity Screen .........................................................................................................58

Figure 3.26: Device Admin Screen..................................................................................................59

Figure 3.27: Edit Device Screen (Normal Configuration)..............................................................59

Figure 3.28: Edit Device Screen (Seamless Configuration)............................................................61

Figure 3.29: Command Line Screen................................................................................................61

Figure 3.30: Configure Screen........................................................................................................ 62

Figure 3.31: Equalization Tuning Screen........................................................................................63

Figure 3.32: Deskew Tuning Screen................................................................................................64

Figure 1.1: AMX Switching System Configuration for Pod Switch Mode.......................................94

Figure 1.2: Example of a Pod Switch Mode Command at the Command Line...............................95

AMX.book Page ix Thursday, June 12, 2008 4:14 PM

LIST OF TABLES

List of Tables

Table 3.1: Available Keyboard Layouts on the AMX User Station.................................................48

Table 3.2: Available Keyboard Layouts on USB and Sun IQ Modules...........................................49

Table 3.3: PS/2 Keyboard to Sun Server .... ....................................................................................51

Table 3.4: Power/Sleep for USB Servers .........................................................................................52

Table 3.5: OSD Command Line Hotkey Sequences ........................................................................62

Table 3.6: Force Connect Confirmation Codes...............................................................................68

Table 3.7: Force Disconnect Confirmation Codes..........................................................................69

ix

Table 4.1: AMX Switching System Configuration ID ......................................................................72

Table 4.2: AMX System MIB Object Groups...................................................................................74

Table 4.3: AMX System MIB Trap Files..........................................................................................74

Table 1.1: AMX 5000 Switch Specifications....................................................................................75

Table 1.2: AMX 5010 Switch Specifications....................................................................................76

Table 1.3: AMX 5020 Switch Specifications....................................................................................77

Table 1.4: AMX 5030 Switch Specifications....................................................................................78

Table 1.5: AMX 5130 User Station Specifications ..........................................................................79

Table 1.6: AMX 5111 and AMX 5121 User Station Specifications.................................................80

Table 1.7: AMIQ Module Specifications .........................................................................................81

Table 1.8: AMIQDM Module Specifications...................................................................................82

Table 1.9: AMIQ-SRL Module Specifications .................................................................................83

Table 1.10: History Mode Control Keys .........................................................................................88

Table 1.11: AMIQ-SRL Module Pinouts..........................................................................................88

Table 1.12: AutoView KVM Switch ................................................................................................90

Table 1.13: AutoView 200, 400, 416 or 424 Switch ........................................................................90

Table 1.14: SwitchView OSD Switch...............................................................................................90

Table 1.15: AV2000R, AV1000R, AV2000 or DSR Switch..............................................................90

Table 1.16: OutLook ES Switch.......................................................................................................91

Table 1.17: XP Switch .....................................................................................................................91

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x AMX Switch Series Installer/User Guide

Table 1.18: IBM C2T.......................................................................................................................91

Table 1.19: KVM Switch..................................................................................................................92

Table 1.20: Pod Switch Mode Commands.......................................................................................95

Table F.1: Access Commands........................................................................................................100

AMX.book Page 1 Thursday, June 12, 2008 4:14 PM

CHAPTER

Product Overview

1

The Avocent AMX® switch is a KVM (keyboard, video and mouse) switch that allows users to
access multiple system servers or serial devices from a single keyboard, monitor and mouse.
Multiple users in different locations can share access to PC, USB or Sun servers and serial devices.

A typical AMX switching system consists of one or m
Avocent matrix intelligent (IQ) modules. Up to three tiers of AMX switches can be cascaded to
provide seamless access to a large number of target devices. Other KVM switches, including
Avocent and non-Avocent branded, may also be attached in a cascaded system but do not provide
seamless cascading.

All AMX switches are rack mountable and are equipped with the Avocent patented OSCAR
graphical user interface and the AMWorks

ore AMX switches, user stations and

®

Java™-based system administration tool.

1

®

Features and Benefits

Internet Protocol (IP) support

The AMX switch series supports IPv4 (default) and IPv6 functionality.

Multiplatform

With the AMX switching system, you can access any combination
serial devices using a single keyboard and mouse.

Connection sharing

Two or more users can share access to the same target device simultaneously through
switch. When sharing a connection to a target device, all users see the video but only one user at a
time controls the keyboard and mouse.

Security

The AMX KVM switching system allows you to house valuable equipment in controlled areas.
IQ modules, compact devices that eliminate cable bulk, prevent
device through cable manipulation. You can control user access by assigning rights to each
username for specific target devices. Administrative privileges, usernames and the serial port are
also password-protected.

of PC, USB

unauthorized access to a target

or Sun servers and

the AMX

AMX.book Page 2 Thursday, June 12, 2008 4:14 PM

2 AMX Switch Series Installer/User Guide

LDAP user authentication

The AMX switch supports the LDAP (Lightweight Director

y Access Protocol) user authentication
mode. LDAP provides the Active Directory for username and password authentication. LDAP
Matrix auth

entication will be enabled if your AMX switch supports LDAP.

Advanced video compensation

The AMX user stations and IQ modules provide advanced vide

o compensation that automatically
maximizes video quality for long distance communications. You can also manually adjust video
quality for specific servers or user stations.

Scalable architecture

The AMX switching system scalable architecture can easily accommodate additional servers

and
users. IQ modules, user stations and switches are pre-assigned unique identification numbers
(UIDs), allowing you to easily reconfigure the switching system. Name changes to IQ modules are
automatically sent to all attached user stations, even if the units are on different networks.

Audio and serial support

You can use the AMX switching system to access audio and s

erial data from connected target
devices. To access this feature, the AMX switching system must include multimedia-capable
devices and a user station and IQ module that support audio and serial emulation.

Extended keyboard and mouse support

You can use a variety of keyboards and mouse peripherals

to access any target device in the AMX
switching system. Most user stations support PS/2 and USB keyboard and mouse types. Some user
stations support PS/2 multimedia keyboards. Pinnacle FAK (Fast Action Keyboard) and Chyron
Duet keyboards are supported on AMX 5120, AMX 5121 and AMX 5130 user stations, and Devlin
Vizrt keyboard is supported on AMX 5111, AMX 5121 and AMX 5130 user stations.

Broadcast configurations with nVision router control
In AMX switching system broadcast configurations, stud

Chryon keyboards and have access to Deko, Chyron CG and other machines used for delivery of
live content. Editing suites have access to Avid, SGI and storage machines with full media
provided from these machines through an AMX switch and nVision router combination. Broadcast
engineers have full access to all servers and equipment to provide maintenance and support. In
addition, all valuable equipment is secure and housed in a safe environment.

Connecting an nVision router to the AMX switching system provides video and audio routing
functio

nality to users. When a user in the AMX switching system connects to a target device, the
nVision router will automatically connect the audio and video signals from the target device to the
user’s workstation.

io operators can use Pinnacle FAK or

AMX.book Page 3 Thursday, June 12, 2008 4:14 PM

Seamless cascading

Chapter 1: Product Overview 3

You can increase the number of target devices that us

ers can access by creating a cascaded
switching system. You can connect target devices to up to three levels of AMX or non-Avocent
KVM switches. When cascading AMX switches, you can seamlessly connect to any target device
from a single list in the OSCAR interface, as if all the target devices were connected to one switch.
You can also cascade non-Avocent KVM switches, but to access the attached target devices you
must first select the non-Avocent switch from the OSCAR interface target list, and then connect to
the target device using the methods provided by the non-Avocent KVM switch.

Redundancy and scalability

You may connect two AMX matrix switches to a single user station to allow redundancy and fault
tole

rance. If one of the AMX switches has a power failure, the second switch provides an alternate
path to access the same set of target servers. In addition, you can extend your user station access to
additional target servers connected to a second AMX switch.

OSCAR graphical user interface

With the OSCAR graphical user interface, you can use your keyboard or

mouse to select any
attached target device. This easy-to -use, menu-driven interf ace also enables you to administer
security settings, language and keyboard selection, hotkey sequences and other features.

Administration using the AMWorks software

The AMWorks Java-based system ad

ministration software tool is supplied with each AMX
switch. Use it to assign names to attached target devices and users, designate user access rights,
monitor switching system events, and upgrade firmware. You can also use AMWorks software to
configure AMX switching system installations remotely, eliminating the need to configure each
unit separately.

System monitoring using the SNMP interface

The AMX switch supports the Simple Network Management Protocol (SNMP) to remotely
monitor the switch via the
protocol to manage and control user stations and their connections in the switching system.

Glossary

The following terms are used throughout this documentation:

• Cascading – Connecting multiple KVM switches to an AMX switch, providing additional

• Console – The user station and peripheral devices used by each local user

• IQ module – T

Ethernet port. Once SNMP is configured, you can use the SNMP

connections for tar

get devices. Cascading expands the number of target devices that can be

connected to the AMX switching system.

he primary interface between an attached device (KVM switch, serial device or

AMX

PS/2, Sun or USB server) and the

switching system. IQ modules are server-powered and

provide keyboard emulation, DDC (Digital Data Channel) and

.

AMX

switching system support.

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4 AMX Switch Series Installer/User Guide

• Peripheral devices – The set of communication devices connected to each user station. May

include keyboard, monitor, mouse, speakers and headphones.

• Switch – Equipment that provides KVM connectivity to attached tar

• Switching system – A set of switches and attached target devices, user stations, IQ modules

and peripheral dev

• Target device – Equipment such as a server or serial device that is

module to a switch or user station and can be accessed through the switching system.

get devices.

ices.

attached through an IQ

• Unit – Includes switches, user stations and target devices

is referring to any or all.

• User station – The interface between the AMX switch and system users,

settings and providing connections for peripheral devices. The user station also provides the
OSCAR interface for target device selection and administration.

Component Overview

An AMX switching system typically consists of four main components:

• One or more AMX switches.

• One or more Avocent AMX matrix user stations.

• One or more Avocent IQ modules, available in several different types including the AMIQ,

AMIQDM and AMIQ-SRL modules.

•

Unshielded Twisted Pair (UTP) cables.

A typical AMX switching system configuration is illustrated in Figure 1.1.

; this term is used when the procedure

storing local (console)

A

AMX.book Page 5 Thursday, June 12, 2008 4:14 PM

64 Servers

Chapter 1: Product Overview 5

AMX Switch

UTP Cables

IQ

Module

MX

User Station

Figure 1.1: Typical AMX Switching System Configuration

The AMX switch

The AMX switch provides the framework for the AMX switching system and is available in a
variety of matrix sizes. Each AMX switch can be cascaded to create larger system configurations.
The AMX switch stores a full database of user rights and server names and communicates with the
AMWorks software through an IP (Internet Protocol) port. IPv4 and IPv6 modes are supported .

The AMX user station

The AMX user station, the interface between the AMX switch and system users, stores local
(console) settings and provides connections for peripheral devices. The user station also provides
the OSCAR interface for target device selection and administration.

16 Users

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6 AMX Switch Series Installer/User Guide

The AMX switch IQ modules

The IQ module is the primary interface between an attached device (KVM switch, serial device or
PS/2, Sun or USB server) and the AMX switching system. If the switch loses power, the target
devices will continue to power the IQ modules. This Keep Alive functionality ensures continued
keyboard and mouse operability and prevents data loss. Available in three types, IQ modules also
provide keyboard emulation, DDC (Digital Data Channel), and AMX switching system support.

• AMIQ module – a standard IQ module that connects a target device to the switching system.

AMIQ modules are available for PS/2, USB and Sun VGA or 13W3 interfaces.

•

AMIQDM module –a two-port IQ module that enables one server to be shared between two
AMX switches, incre
AMIQDM module also enables the multimedia feature (audio and serial data communication)
when it is connected to a user station that supports this feature. AMIQDM modules are
available as PS/2, USB and Sun VGA interface modules.

• AMIQ-SRL (serial) module – a DCE (Data Communication Equipment) device that is the

primary interface be
terminal emulation, break suppression and port history. See Appendix B: Using AMIQ-SRL
Modules on

IQ modules are connected
additional cables or extra rack spaces. Each IQ module has a factory-assigned unique number that
identifies the attached target device within the system.

page 85

asing the number of users that can be added to the switching system. The

tween a serial device and the AMX switching system. It supports VT100

for more information.

to the switching system with UTP cabling and eliminate the need for

UTP cables

You may use any combination of CAT 5, CAT 5e and CAT 6 cables in the AMX switching system.

NOTE: Throughout this manual, UTP refers to any CAT cable used by the AMX switching system.

AMX.book Page 7 Thursday, June 12, 2008 4:14 PM

Safety Precautions

To avoid potential video and/or keyboard problems when using Avocent prod ucts:

• If the building has 3-phase AC power,

For best results, they should be on the same circuit.

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:

Do not use a 2-wire extension cord in any Avocent product configuration.

•

• Test AC outlets at the server and monitor for proper polarity and grounding.

• Use only with grounded outlets at both the server and monitor. When using a backup

Uninterruptible Power Supply (UPS), power the server, the monitor and the AMX switch off
the supply.

Chapter 1: Product Overview 7

ensure that the server and monitor are on the same phase.

NOTE: The AC inlet is the main disconnect.

DC installation safety considerations

As a safety precaution, install this product in an area with limited or controlled access. A readily
accessible disconnect device that is suitably approved and rated shall be incorporated in the field
wiring. Connect field wiring from earth ground to the screw terminal marked with the ground symbol.
Terminals will accommodate wiring from 26 to 12 AWG (up to 2.5 mm2 maximum cross section).
Strip each wire, insert it in the square opening in the terminal block and tighten the screw above it to
a maximum of 70 ounce-inches (0.5 Nm) using either a flat or Phillips-head screwdriver.

Rack mount safety considerations

• Elevated Ambient Temperature: If installed in a clos

ed rack assembly, the operation
temperature of the rack environment may be greater than room ambient. Use care not to exceed
the rated maximum ambient temperature of the unit.

• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of
low required for safe operation of the equipment is not compromised.

airf

• Mechanical Loading: Mounting of the equipment in the rack should be

such that a hazardous

condition is not achieved due to uneven mechanical loading.

• Circuit Overloading: Consideration

should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on overcurrent protection
and supply wiring. Consider equipment nameplate ratings for maximum current.

• Reliable Earthing: Reliable earthing of rack mo

unted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).

AMX.book Page 8 Thursday, June 12, 2008 4:14 PM

8 AMX Switch Series Installer/User Guide

AMX.book Page 9 Thursday, June 12, 2008 4:14 PM

CHAPTER

Installation

2

AMX Switching Systems

AMX switching systems consist of an AMX switch or switches, user stations, target devices, IQ
modules and peripheral devices. See Figure 2.2 on page 10 and Figure 2.3 on page 11 examples of
switching system configurations.

9

Getting Started

Before installing your AMX switching system, make sure you have access to the following items:

• The AMX switch and all of the items supplied with it. These items
rack mounting brackets, a null modem cable, installation CDs and help materials.

• At least one user station for connecting to the AMX switch.

• UTP cables for each target device and user station you plan

• One AMIQ or AMIQDM module for each server and one AMIQ-SRL
serial device.

• AMWorks software, available by free download at www.avocent.com/support or on the

lation CD included with the AMX switch.

instal

may include a power cord,

to attach to the switching system.

module for each

AMX.book Page 10 Thursday, June 12, 2008 4:14 PM

10 AMX Switch Series Installer/User Guide

Figure 2.2 illustrates one possible switching system configuration using AMIQ and
AMIQ-SRL modules.

Local PC

AMX Switch (AMX 5000 Switch Shown)

Target Devices

AMIQ
Module

(PS/2 Shown)

AMX User Station
(AMX 5130 User Station Shown)

Server with
AMWorks Software

AMIQ-SRL
Module

Serial Device

Monitor

Figure 2.2: AMX Switching System Configuration with AMIQ and AMIQ-SRL Modules

Serial Port

Stereo Speakers
and Microphone

USB Keyboard
and Mouse

AMX.book Page 11 Thursday, June 12, 2008 4:14 PM

Figure 2.3 illustrates another possible switching system configuration using AMIQDM modules,
specialized IQ modules with dual port connectivity and audio and serial connections.

Chapter 2: Installation 11

Server with AMWorks
Software

AMX Switch (AMX 5000 Switch Shown)

Local Server

AMIQDM Module
(PS/2 Shown)

Monitor

Target Devices

AMX User Station
(AMX 5130 User Station Shown)

Serial Port

Stereo Speakers
and Microphone

USB Keyboard
and Mouse

Figure 2.3: AMX Switching System Configuration with AMIQDM Modules

AMX.book Page 12 Thursday, June 12, 2008 4:14 PM

12 AMX Switch Series Installer/User Guide

Figure 2.4 illustrates a switching system configuration where two AMX switches are connected to a
single user station, and target servers are connected to both swit
utilizing this connection method, you may benefit from switch redundancy in the event of a single
switch failover.

ches using AMIQDM modules. By

AMX Switch
(AMX 5000 Switch Shown)

Server Ports

Network

AMX User Station
(AMX 5130 User
Station Shown)

AMIQDM Module

Server with
AMWorks Software

Target
Server

USB Keyboard
and Mouse

Monitor

AMX Switch (AMX 5000
Switch Shown)

Server Ports

Figure 2.4: AMX Switching System Configuration with Redundancy

AMX.book Page 13 Thursday, June 12, 2008 4:14 PM

Rack Mounting an AMX Switch

A rack mounting kit is supplied with each AMX switch. You may either place the AMX switch on
the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA)
standard

CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing
damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading
begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack
load rating.

CAUTION: Power Considerations - Connect only to the power source specified on the unit. When multiple
electrical components are installed in a rack, ensure that the total component power ratings do not exceed circuit
capabilities. Overloaded power sources and extension cords present fire and shock hazards.

To install the rack mounting bracket:

rack.

Chapter 2: Installation 13

1. Remove the two rack mounting screws from each side of the AMX switch.

2. Place the rack mounting brackets next to the switch

3. Insert the screws supplied with the rack mounting kit through the holes of the brackets and into
the AMX switch. T

ighten the screws securely.

Install the AMX switch into the rack using the approved method of the rack manufacturer.

Figure 2.5: AMX Switch Rack Mounting Diagram

Installing an AMX Switch

To install a new AMX switch, you will connect power sources, configure network settings and
connect the switch to the local area network (LAN).

as illustrated in Figure 2.5.

NOTE: Turn off the AMX switch and disconnect the power cord from the AC outlet before servicing.

AMX.book Page 14 Thursday, June 12, 2008 4:14 PM

14 AMX Switch Series Installer/User Guide

Network
Port

Figure 2.6: Example of an AMX Switch Back Panel (AMX 5020 Switch Shown)

CAUTION: To reduce the risk of electric shock or damage to your equipment -

- Do not disable the power cord grounding plug. The gr ounding pl ug is a n import an t safe ty fea tur e.

- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.

- Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit.

User
Ports

Server Ports

To connect power sources:

Attach one end of the supplied power cord into the back panel of

the AMX switch and attach the

other end to an AC power source.

To configure network settings for the switch:

1. Use the supplied modem cable to connect a terminal or PC running terminal emulation
software (su

ch as HyperTerminal

®

) to the labeled terminal port of the AMX switch. The

terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no flow control.

2. Power up the AMX switch.
The Power indicator on the front of the switch will remain orange for approximately

30 seconds while performing a self-test and then change to green. This indicates a
healthy condition.

3. When you first access the switch, you will be prompted through the Terminal window to enter

ername.

a us
a. Enter the username

admin. By default, a password is not required. Once you have access

to the AMX switch terminal applications menu, you can change the default username and
password for the serial port. For more information see Set/Change Password on page 72.

b. Press

Enter.

4. The AMX switch Console menu will open automatically. Select option 1,

Network Con

figuration.

a. Select option 1 to set the IP address.
b. Select option 2 to set your netmask.
c. Select option 3 to set your default gateway.

5. Type

0 to return to the AMX switch Console menu.

6. Complete one of the following steps to set the configuration ID for the AMX switch.

AMX.book Page 15 Thursday, June 12, 2008 4:14 PM

NOTE: Configuration ID can only be used in IPv4 mode.

• If all AMX switches in your installation are part of the same AMX switching system

configuration, leave the configuration ID set to

• If you are running more than one A

designate the group to which this AMX switch belongs. Select opti on 2 and enter the
configuration ID for your AMX switch. A configuratio n ID will designate an AMX switch
as part of a unique installation. When change commands are issued through the AMWorks
software, only units with the same configuration ID as the AMWorks software will be
affected. Refer to
configuration IDs.

7. Type

0 to return to the AMX switch Console menu.

8. Select option 3 and follow the prompts to password protect your AMX switching system
terminal settings.

Chapter 2: Installation 15

00000.

MX switching system configuration within your subnet,

To set the IP mode: on page 72 for more information on setting

CAUTION: This password places your AMX switch terminal in a secure mode. This password should be guarded
like any network password and care should be taken to avoid forgetting or misplacing it. This password cannot
be reset or recovered if lost or forgotten. Should you lose your password, please contact Avocent Technical
Support for assistance.

9. Type 0 to exit the AMX switching system Console menu.

You can configure other switch settings using the Terminal Applications menu. Refer to Chapter 4
beginning on page 71 for more details.

To connect the AMX switch to the LAN:

Attach a UTP cable to the Network port on the back panel of the

AMX switch and connect the

switch to the LAN.

Connecting Target Devices to the AMX Switch

Once the AMX switch is installed, attach servers or serial devices to the switch using IQ modules.
Figure 2.7 on page 16 illustrates how to connect target devices to the switching system.

To connect servers to the AMX switching system:

1. Choose an appropriate IQ module and insert the connectors into the corresponding ports on the
back of the s

Some IQ modules provide audio and serial connectors, which may be left unattached if this
functio

2. Attach one end of a UTP cable into the RJ-45 port on the IQ module. Attach the other end of
the cable to an RJ-45

erver.

nality is not required for the switching system.

server port on the AMX switch.

AMX.book Page 16 Thursday, June 12, 2008 4:14 PM

16 AMX Switch Series Installer/User Guide

UTP Cable

AMX Switch (AMX 5000 Switch Shown)

Server Ports

Target Devices

AMIQ
Module

(PS/2 Shown)

Target Device

Figure 2.7: Connecting Target Devices to an AMX Switch (AMX 5000 Switch Shown)

3. For future reference, note the unique identifier (UID) on the back of the IQ module and the
target device to which it is attached.

4. Repeat this procedure for every se

rver that will be attached to the AMX switching system.

To connect serial devices to the AMX switching system:

NOTE: The AMIQ-SRL module is a DCE device and only supports VT100 terminal emulation.

1. Attach the AMIQ-SRL module to the serial port of the device to be attached.

2. Attach one end of a UTP cable to the RJ-45 connector on the AMIQ-SRL module. Attach the
othe

r end of the cable to an RJ-45 server port on the back panel of the AMX switch.

Attach

3.

the power supply to the power connector on the AMIQ-SRL module. Up to four AMIQ-

SRL modules can be powered from a single power supply.

4. Attach the AMIQ-SRL module power supply to an AC wall outlet.

Repeat this procedure for every serial device

that will be attached to the AMX switching system.

See Using AMIQ-SRL Modules on page 85 for more information about using AMIQ-SRL modules.

AMX.book Page 17 Thursday, June 12, 2008 4:14 PM

Connecting Users to the AMX Switching System

Once all target devices are attached, add users by attaching user stations and peripheral devices to
the AMX switching system. Figure 2.8 illustrates how to connect users to the s

Chapter 2: Installation 17

witching system.

AMX Switch (AMX 5000 Switch Shown)

Target Server Ports

Local Server

AMIQDM Module
(PS/2 Shown)

PS/2 Mouse
and Keyboard
Ports

UTP Cable

AMX User Station
(AMX 5130 User Station Shown)

USB Keyboard and Mouse

Serial Port

Monitor

Figure 2.8: Connecting Users to an AMX Switch

Supported keyboard and mouse types

To determine what keyboard and mouse types your us
ports on the back panel of the user station. USB and PS/2 ports are designated by symbols as shown

Stereo Speakers
and Microphone

er station supports, examine the available

AMX.book Page 18 Thursday, June 12, 2008 4:14 PM

18 AMX Switch Series Installer/User Guide

in Figure 2.8. If an appropriate port is available, the keyboard or mouse type is supported by the
user station.

Specialized keyboards such as Pinnacle FAK, Chyr
connected through the PS/2 port. The Pinnacle FAK and Chyron Duet keyboards, if supported on
your user station, may be selected through the OSCAR interface. Devlin Vizrt keyboards do not
require any special configuration settings and is not available as a selectable option in the OSCAR
interface. For more information on whether your user station supports one of these specialized
keyboards, please see

To connect users to the AMX switching system:

on Duet and Devlin Vizrt keyboards are

Extended keyboard and mouse support on page 2.

1. Place the AMX user station near the monitor. The user station can be used as
Attach peripheral devices to the corresponding ports on the back

2.

3. Attach one end of a UTP cable into an RJ-45 port on the

user station. Attach the other end of

panel of the user station.

a monitor stand.

the cable to an RJ-45 user port on the AMX switch.

4. Attach one end of the supplied power cord to the power socket on the back panel of the user
station and attach

the other end to an AC wall outlet.

To set the keyboard type:

If you attached a Pinnacle FAK or Chyron

Duet keyboard to the user station, complete the

following steps to activate the keyboard in the OSCAR interface:

1. Press

2. Click the Console tab, then

3. Select the appropriate keyboard type from the Type drop-dow

Ctrl+Ctrl to launch the OSCAR interface.

click the down arrow button to display the Configure screen.

n menu. The drop-down menu

only allows you to select keyboard types supported by the attached user station.

4. Click Apply.
If you connected a Pinnacle FAK keyboard, complete the following st eps:

5.
a. Click the Admin tab
b. Select the target device that will

.

be running software that requires Pinnacle FAK support.
c. Click Edit device.
d. Select Pinnacle FAK from

the Emulation drop-down menu. You can only edit the
emulation mode if the device type is PS/2. (If you are using a Chyron Duet keyboard , the
Emulation mode should be Standard.)

e. Click Apply.
Close the OSCAR interface.

6.

Connecting a Local Server to the AMX Switching System

After all user stations are connected to the AMX switching system, you can attach a local server.
The local server can be accessed from the user station to which it is attached, but not by other users

AMX.book Page 19 Thursday, June 12, 2008 4:14 PM

in the switching system. For illustrations of switching systems with a local server, see Figure 2.8
on page 17.

To connect a local server to the AMX switch:

1. Choose an appropriate IQ module and insert the connectors into the corresponding ports on the
back of the s

erver.

Some IQ modules also provide audio and serial connectors, which may be left unconnected if

functionality is not required for the switching system.

this

2. Attach one end of a UTP cable into the RJ-45 port on your IQ module. Attach the other end of
the cable to an RJ-45

3. Note the unique identifier (UID) on the back of the IQ

Connecting a User Station for Switch Redundancy

Chapter 2: Installation 19

server port on the AMX user station.

for future reference.

You may attach a second AMX switch to an AMX 5111, AMX 5121 or AMX 5130 user station to
benefit from switch redundancy in the event of a single switch failover. Figure 2.9 on page 20
illustrates attaching a second AMX switch to an AMX user station.

NOTE: In a switch redundancy configuration, connection to a local server is not supported.

To connect a second AMX switch to a user station:

1. Attach one end of a UTP cable into an

RJ-45 port on the AMX user station.

2. Attach the other end of the cable into an RJ-45 user port on the AMX switch.

NOTE: In a dual matrix switch configuration, port 1 of the user station is the default port used for connection and
configuration changes.

AMX.book Page 20 Thursday, June 12, 2008 4:14 PM

20 AMX Switch Series Installer/User Guide

Network

Server with
AMWorks Software

AMX Switch
(AMX 5000 Switch Shown)

Target Server Ports

UTP Cable

AMX User Station
(AMX 5130 User Station Shown)

PS/2 Mouse
and Keyboard

Ports

AMX Switch
(AMX 5000 Switch Shown)

Target Server Ports

UTP Cable

USB Keyboard and Mouse

Serial Port

Figure 2.9: Connecting a User Station for Switch Redundancy

Connecting an AMIQDM Module for Dual Port Output

The AMIQDM module supports connectivity to one or two AMX switches, enabling access from
twice the number of user stations without the need to cascade switches.

Monitor

Stereo Speakers and
Microphone

AMX.book Page 21 Thursday, June 12, 2008 4:14 PM

AMX Switch

AMIQDM Module

Server

Chapter 2: Installation 21

AMX Switch

Figure 2.10: AMIQDM Module Dual Port Connectivity

To connect an AMIQDM module for dual port output:

1. Power down the target device.

2. Attach the AMIQDM module keyboard, video, mouse, audio and serial connectors into the
correspondin

g ports on the back of the target device. Audio and serial connections may be left

unconnected if this functionality is not required for the switching system.

3. Repeat step 2 for each additional target device to be connected to the

4. Power up the target device. When the

server has completely powered up, proceed to the

AMX switch.

next step.

5. Attach one end of a UTP cable into a numbered server p

ort on one of the AMX switches.
Attach the other end into either RJ-45 port on the AMIQDM module. Repeat this step to attach
the second AMX switch to the remaining RJ-45 port on the AMIQDM module.

6. If the AMX switches are not already powered, do so now.

NOTE: If a target device is unavailable through the AMX switching system, make sure that all AMX switching
system target devices and components are powered up and all cables are correctly attached. If operation is not
restored, test the connection with another AMIQDM module or with another port on the AMX switch.

Installing a Cascaded AMX Switching System

Multiple KVM switches can be connected to the switching system to provide access to additional
target devices. You can connect target devices to up to three levels of AMX or non-Avocent KVM
switches. When cascading AMX switches, you can seamlessly connect to any target device from a

AMX.book Page 22 Thursday, June 12, 2008 4:14 PM

22 AMX Switch Series Installer/User Guide

single list in the OSCAR interface, as if all the target devices were connected to one switch. You
can also cascade non-Avocent KVM switches, but to access the attached target devices you must
first select the non-Avocent switch from the OSCAR interface target list, and then connect to the
target device using the methods provided by the non-Avocent KVM switch. To use seamless
cascading, you will need to configure the cascaded target device as Multiple Device Mode (MDM).

Blocking and non-blocking configurations

Before setting up a cascaded AMX switching system, evaluate how many users and how many
target devices are needed in your system. You can then choose how to best configure your system:
as a blocking or a non-blocking configuration, or a combination.

Whether the configuration is blocking or non-blocki
connected in the switching system. In a cascaded system, UTP cable is connected from the server
ports on the primary switch to the user ports on the secondary switches. To add a tertiary level of
switches, UTP cable is connected from the server ports on secondary switches to the user ports on
the tertiary switches (see
a

path to connect users to target devices.

Blocking and non-blocking configurations are defi

• Non-blocking configuration – the number of user paths between eac
to or greater than the number of users the primary switch supports. The maximum number of
user paths are available and thus any user (with the appropriate access rights) can access any
target device in the switching system at any time.

• Blocking configuration – the number of user paths
the number of users the top level switch supports. A limited number of user paths are available
in this configuration, which at times might prevent or block a user from accessing a target
device. However, you may be able to attach more target devices to the switching system when
using a blocking configuration.

Figure 2.11 illustrates one possible blocking configuration in an AMX switching system. In this
example, a four-user AMX switch is cascaded off of an eight-user AMX switch. The target devices
attached to the primary switch will
secondary switch has only four user paths attached to it, creating a blocking configuration. When
connections are made to four of the target devices on the secondary switch, there are no more user
paths available for that switch. The other users in the system can share access to the connected
target devices, but they cannot connect to any other target device on that switch. Once a user closes
a connection to a target device, that user path is open and can be used to connect to any target
device in the switching system.

ng is determined by how user paths are

Figure 2.12 on page 24 for an example). Each length of UTP cable acts as

ned as follows:

h level of switches is equal

between each level of switches is less than

never be blocked and can be accessed at any time. The

AMX.book Page 23 Thursday, June 12, 2008 4:14 PM

Chapter 2: Installation 23

PRIMARY TIER

User Ports

UTP Cabling
4 User Paths

SECONDARY TIER

Non-blocking Configuration

8 AMX User Stations
(AMX 5111 User Station Shown)

AMX Switch
(8 x 32, AMX 5000 Switch Shown)

Server Ports

Target Devices

Blocking Configuration

AMX Switch
(4 x 16, AMX 5030 Switch Shown)

User Ports

Server Ports

Target Devices

Figure 2.11: Cascaded AMX Switching System, Blocking Configuration

AMX.book Page 24 Thursday, June 12, 2008 4:14 PM

24 AMX Switch Series Installer/User Guide

Figure 2.12 illustrates a cascaded AMX switching system with a combinat ion of blocking and non­blocking configurations. In this example, the primary switch
paths are connected to each secondary switch, creating a non-blocking configuration. The target
devices attached to the secondary tier will never be blocked and can be accessed at any time. The
secondary switches support eight users, but only four user paths are attached to each tertiary switch,
creating a blocking configuration. Thus only four target devices on each tertiary switch can be
connected to simultaneously, but these four connections can be shared among eight users. Once a
user closes a connection to a target device on a tertiary switch, that user path is open and can be
used to connect to any target device in the switching system.

PRIMARY TIER

supports eight users, and eight user

8 Users

AMX User Stations

SECONDARY TIER

Non-blocking Configuration

8 x UTP

8 x UTP

AMX Switch

Target Devices

Target Devices

TERTIARY TIER

Blocking Configuration

4 x UTP

4 x UTP

AMX Switch

AMX Switch (8 x 32)

AMX Switch

AMX Switch

8 x UTP

User Paths

8 x UTP = 8 user paths (maximum/non-blocking)
4 x UTP = 4 user paths (limited/blocking)

AMX Switch

Target Devices

4 x UTP

AMX Switch

8 x UTP

AMX Switch

Target
Devices

4 x UTP

AMX Switch

Target Devices

Figure 2.12: Cascaded AMX Switching System, Combination of Configurations
[AMX 5000 (8 x 32) Switches Shown]

Target Devices

Target Devices

Target Devices

AMX.book Page 25 Thursday, June 12, 2008 4:14 PM

Although a blocking configuration limits user access, it can provide access to additional target
devices in the switching system. In a blocking configuration, all of the available user paths from the
primary switch are not connected, which might leave some server ports unconnected. These server
ports can be used to attach additional target devices or cascaded switches.

When setting up your switching system, you may combine blocking and non-blocking
configur

ations. Choose the best configuration or combination of configurations for your switching
system. If you choose a blocking configuration, manage user access by planning which target
devices are connected to each switch. For example, you might choose to split up target devices that
require frequent access among each cascaded switch so the maximum number of user paths are
available to connect to that target device.

To install a cascaded AMX switching system:

1. Position the AMX switches to be attached and select a switch to be the primary switch.

2. Attach one end of a UTP cable into

the cable to a user port on a switch on the secondary tier.
To create a non-blocking configuration, continue thi s

of user paths have been connected.
To create a blocking configuration

your system have been connected. In a blocking configuration, user access will be limited but
you may be able to attach more target devices or cascaded switches to the system. See
Blocking and non-blocking configurations on page 22 for more informat ion.

3. You can now connect target devices to the cascaded AM

Devices to the AMX Switch on page 15 for more information). You can also repeat steps
through 2 to cascade a third level of switches.

Once you connect target devices to the switching
cascaded target devices as MDM. For more information, see Setting Device Properties
on page 58.

Chapter 2: Installation 25

er port on the primary switch. Attach the other end of

a serv

process until all the appropriate number

, continue this process until all of the user paths needed for

X switches (see Connecting Target

1

system, you will need to configure the

To cascade other KVM switches from the AMX switch:

1. Position the switches at the desired location. Make sure that they are turned off and unplugged.

2. Insert the keyboard, video and mouse connectors of an

user ports on each cascaded switch.

3. Attach a UTP cable to the RJ-45 port on the IQ module. Attach the other end of the cable to an

RJ-45 server port on the primary AMX switch.

NOTE: When you select the non-Avocent switch from the OSCAR interface, the OSD for that switch will open
and allow you to connect to attached target devices.

IQ module to the corresponding local

AMX.book Page 26 Thursday, June 12, 2008 4:14 PM

26 AMX Switch Series Installer/User Guide

Installing AMWorks Software

Once all users, target devices and switches have been attached and connected to the LAN, it’s best
to install the AMWorks software and synchronize it with the switching system.

If you have a previous AMWorks software version installed, it’s advisable to update the switching
system with the most recent version of AMWorks software. If you are updating to the AMWorks
software revision 5.0.x.x (or later) from 4.x.x.x (or earlier), it is also recommended that you update
the firmware on AMX switches to revision 3.x.x.x (or later). The AMX switches must be at
revision 3.x.x.x or later to be fully compatible with all revisions of the AMWorks software from

5.0.x.x and later.

NOTE: If you are installing an earlier version of the AMWorks software, it’s recommended that you delete the
current database and then install the database of the desired version to guarantee its proper operation.

To install the AMWorks software for the first time:

1. Using a UTP cable, connect the network port on the AMW

orks software server to the LAN.

This server will host the AMWorks software for the switching system.

2. Insert the AMWorks software inst

allation CD into an appropriate drive on the server and

select Setup.

3. Follow the on-screen instruction s.

4. Run the AMWorks software. You will be prompted to type a password. The default password

password. To change the password, refer to the AMWorks software online help program.

is

5. After initial installation, configure the network setti

ngs. For more information, see the

AMWorks software online help program.

To update from AMWorks software revision 3.0.x.x (or earlier):

1. Ensure that the correct database information is dis

tributed across the AMX switching system
by performing a Synchronize System Database command from your existing AMWorks
software installation. Use the AMWorks software database as the database reference source.

2. Make a note of all user and server groups that ha

ve been defined. This upgrade will not restore

current user and server group information.

3. Stop the mySql service. You must have Administrator privileges to do this. If you are unsure
about thi

s process, contact your system administrator.

4. Uninstall the existing the AMWorks software installation.

5. Continue with the instructions provided above for installing the AMWorks software for the
first tim

e.

To update from the AMWorks software revision 4.x.x.x (or later):

1. Ensure that the correct database information is
Synchronize System Database command from your existing installation. Use the AMWorks
software database as your database source.

2. When synchronization has completed, close your version of the AMWorks software.

distributed across the system by performing a

AMX.book Page 27 Thursday, June 12, 2008 4:14 PM

3. Place the installation CD for your new version of the AMWorks software into your CD drive,
and select Setup.

4. Follow the on-screen instruction s. You may install the new version of the AMWorks software

he old version, and you may choose to keep your existing database intact.

over t

5. Proceed to Configuring AMWorks software.

Configuring AMWorks software

Once AMWorks software is installed, you can add or discover AMX switches and synchronize
AMWorks software with the AMX switch database. You can then use the AMWorks software to
manage the database and assign unique names to users, target devices and switches. For more
information, see the AMWorks software online Help program.

To begin using the AMWorks software:

1. After updating the AMWorks software, follow the instructi ons in th e AMWorks software
online help program for Discovering Devices or Adding Devices. If the AMWorks software
exists on the same physical network and subnet as the AMX switches, then you will only need
to perform a Discover Devices command, and all of your AMX switches will be automatically
discovered. If they are not automatically discovered, check that the config ID specified in the
Network Settings dialog box matches the config ID specified on all of your AMX switches.

Chapter 2: Installation 27

NOTE: If the AMWorks software does not recognize an attached switch as expected, refer to the troubleshooting
section of the AMWorks software online help program.

2. Perform a Synchronize System Database command on your newly configured system.
a. Choose one of your AMX switches as your database source.
b. Select the Overwrite option
c. Click the Star

t button.

.

3. Update the firmware on your AMX switches, if you have not already done so. For more
information on Flash upgrading, including how to verify your firmware version, see the
AMWorks software online Help program. After updating firmware, proceed to step 4.

NOTE: If the AMX switches do not have the latest firmware, synchronization of the system databases may not be
performed successfully.

4. If you wish to set up user groups and server groups, you may do so now.

For more information about using AMWorks software to manage the AMX switching system, see
the AMWo

rks software online help program.

AMX Switching Systems in Broadcast Environments

The AMX switching system can be configured for a broadcast environment as illustrated in Figure

2.13. In broadcast configurations, studio operators can

have access to Deko, Chyron CG and other machines used for delivery of live content.
suites have access to Avid, SGI and storage machines with full media provided from these

use Pinnacle FAK or Chryon keyboards and

Editing

AMX.book Page 28 Thursday, June 12, 2008 4:14 PM

28 AMX Switch Series Installer/User Guide

machines through an AMX switch and nVision router combination. Broadcast engineers have full
access to all servers and equipment to provide maintenance and support. In addition, all valuable
equipment is secured and housed in a safe environment.

LAN

ENGINEERING

AMX User Stations

STUDIOS

STUDIO user stations
are connected to
Pinnacle FAK or
Chyron keyboards

Figure 2.13: AMX Switching System in a Broadcast Environment (AMX 5000 Switches and AMX 5121
User Stations Shown)

Using nVision routers

You can connect an nVision router to the AMX switching system and provide video and audio
routing functionality to users. A typical AMX switch and nVision router configuration is illustrated
in Figure 2.13. In this configuration, when a us
device, the nVision router will automatically connect the audi
device to the user’s workstation. Both standalone and backup nVision routers can be attached to the
switching system.

Configure the nVision router in the AMWorks softw a
Router options (Define TRG, Define CRG or Define DRG). Using the Configure Resource Router
feature, you can create connections tables and associate them with system servers and supported
user stations, like the AMX 5120, AMX 5121 and AMX 5130 user stations. These connection paths
enable any input to be switched to any output having the same signal type. Before defining resource
groups, you have the option of naming the router levels and ports on the selected router.

AMX Switch

AMX Switch

Protools

Deko
Chyron
Harris
Storage

Avid

Server with
AMWorks Software

nVision

Protools

Avid

AMX Switch

EDITING SUITES

Desktops/Workstations

3D
Rendering

Router

er in the AMX switching system connects to a target

o and video signals from the target

re by using one of the Configure Resource

To connect an nVision router to the AMX switching system:

1. Using a UTP cable, connect the Pri-Controller port
the LAN.

on the back of the nVision router to

AMX.book Page 29 Thursday, June 12, 2008 4:14 PM

2. If you have not already done so, use a UTP cable to connect the network port on the AMWorks
software server to the LAN.

3. If you have not already done so, use a UTP cable to connect the Network port on the back of
the AMX

switch to your LAN.

To set up the nVision router:

Before you can begin using the nVision router in the AMX switching system, you will need to
configur

e the router through the serial port and set up network connections. For specific setup

procedures for your nVision router, see the nVision help documentation that came with the router.

To configure the nVision router in the AMWorks software:

To properly operate the nVision router in the AMX switching system, you must configure the
nVis

ion router using AMWorks software. For more information and procedures, refer to the

Resource Switching Router section in the AMWorks software online help program.

Chapter 2: Installation 29

Flash Upgrading the AMX Switching System

Before you begin using the AMX switching system, it’s best to update firmware to the most current
version available. Check the Avocent web site at www.avocent.com/support for new firmware
updates. Flash upgrades allow you to update the firmware of your AMX switch and incorporate
new features into your existing switching system. For more information on Flash upgrading,
including how to verify your firmware version, see the AMWorks software online help prog ram.

NOTE: You must use AMWorks software to Flash upgrade the AMX switch.

Unit LEDs

Once you have installed and powered up the AMX switching system, you may check the LEDs to
ensure that each unit is receiving power and that all connections are working.

AMX switch

There are three groups of LEDs on the front panel of an AMX switch.

Server Port
LEDs

Figure 2.14: AMX Switch LEDs (AMX 5000 Switch Shown)

LAN and
Power LEDs

User Port
LEDs

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30 AMX Switch Series Installer/User Guide

• Server port LEDs – Each LED corresponds to a server port and illum inat es in green when the
server or cascaded AMX switch is attached and powered up.

• LAN and Power LEDs – The green LAN LINK LED illuminates when a valid connection is

to the network port of the AMX switch. The amber LAN 100M LED indicates the speed

made
of the attached LAN. This LED illuminates when a 100Mb connection is made or remains unlit
when a 10Mb connection is made. The green/amber PWR LED is amber when the AMX
switch is powered up and green when the AMX switch is operating.

• User port LEDs – Each LEDs correspond to a user port and illuminates in
AMX user station or cascaded AMX switch is attached and powered up.

AMX user station

Front panel LEDs

There are two blue LEDs on the front panel of the AMX user station.

Power LED

Active LED

Figure 2.15: AMX User Station Front Panel

• Power LED – The upper LED is illuminated when power is connected and off when power
is absent.

• Active LED – The lower LED blinks when the OSCAR inte
illuminated when there is a valid connection between the AMX user station and an AMIQ or
AMIQDM module or an AMX switch.

green when the

rface is displayed and is

Back panel LEDs

The back panel of the AMX user station has two LEDs mounted on each RJ-45 port.

AMX.book Page 31 Thursday, June 12, 2008 4:14 PM

Figure 2.16: AMX User Station Back Panel (AMX 5111 User Station Shown)

• Activity status LED – The yellow LEDs blinks when the link connection is active and data is
being transferred and are not lit when the link connection is inactive.

• Connection status LED – The green LED is illumi

Chapter 2: Installation 31

nated when the port is connected.

IQ module

The IQ modules have green LEDs indicating power and link status.

Figure 2.17: IQ Modules with LEDs (AMIQDM Module Shown)

• Power LED – The green Power LED is illuminated when power is connected. If the AMIQ-

• Link/ACT LEDs – A green Link/ACT LED is illuminated when the attached server is

Link/ACT
LEDs

Power LED

SRL module loses power, the serial interface will not generate a serial break to the
attached device.

powered, and a valid UTP connection has been made to an AMX switch. Link/ACT LEDs
blink while the module is being upgraded or when a fault has been detected.

NOTE: Some first-generation IQ modules do not have a Power LED.

AMX.book Page 32 Thursday, June 12, 2008 4:14 PM

32 AMX Switch Series Installer/User Guide

AMX.book Page 33 Thursday, June 12, 2008 4:14 PM

CHAPTER

Operations

3

OSCAR Interface Overview

Use the intuitive OSCAR graphical user interface to configure the switching system and select
target devices. The OSCAR interface is easily accessed and always available at the desktop. Figure

3.1 illustrates an example OSCAR interface screen.

33

Figure 3.1: Example of the OSCAR Interface

Accessing the OSCAR interface

To launch the OSCAR interface, press the left or right Ctrl key twice within one second.
Alternatively, you may press the
interface. You may use any of these hotkey sequences instead of pressing
procedure in this document. To specify which hotkey sequence or set of sequences may be used to
launch the OSCAR interface, see Changing the OSCAR hotkey sequence on page 34.

Alt or Shift key twice or press Print Screen to launch the OSCAR

Close Button
OSCAR Interface Tabs

First Subscreen Button

Previous Subscreen Button

Next Subscreen Button
Last Subscreen Button

Ctrl+Ctrl in any

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34 AMX Switch Series Installer/User Guide

Changing the OSCAR hotkey sequence

You can set the hotkey sequence used to launch the OSCAR interface for each user station.

To change the OSCAR hotkey sequence:

1. Press

Ctrl+Ctrl to launch the OSCAR interface.

2. Click the Console tab, then

3. Select a new hotkey sequence under the hotkey drop-down menu, or choose All to select all
sequences. Select
OSCAR interface.

4. To save changes, click Apply. The s
the OSCAR interface, click Cancel or X.

OSCAR interface tabs

The OSCAR graphical interface consists of five main tabs: Target, User, Console, Admin and ?.

Target

The Target tab lists the target devices that can be accessed
available modes for these target devices.

User

Use the User tab to control and configure your system at the local port. The Us
you to change your password, change scan dwell time, set the target flag layout , select target
device hotkey functions and configure the audio and serial features.

Console

click the down arrow button to access the Configure screen.

ing All will allow you to use any of the sequences in the list to launch the

elected sequence changes from blue to black text. To exit

from your AMX user station and the

er tab screens enable

The Console tab is used to configure local settings for the AMX user station including country
specific k

eyboard layout and keyboard type. In addition, you may configure the hotkey sequences,

inactivity time and enable or disable persistent mode.

Admin

The Admin tab displays options for editing user and target device information. Only users with
Administrator rights can access editing

screens to configure user and target device information for
the AMX switching system. Any user can access editing screens for the local server. The Admin
tab includes a Users Admin screen and a Device Admin screen.

• Users Admin – This screen allows the Administrator to add, edit and delete users, assign rights

to each targ

et device and force user login. For more information about user administration, see

Users on page 43.
Device Admin – This screen allows the Administrator to edit the device name, the keyboard

•

emul

ation and layout and the IQ module MDM configuration for cascaded switches. Changes
to the target device name are propagated to the IQ module immediately. The Administrator can
also configure the audio and serial emulation for the selected device.

AMX.book Page 35 Thursday, June 12, 2008 4:14 PM

?

Chapter 3: Operations 35

The ? tab provides access to the OSCAR interface help and displays
of the user station.

Target Devices

Target devices attached to the switching system are displayed on the Target tab. You can select a
target device in Shared, Private, Scan or Maintain connection modes. If you have not logged in
successfully to the AMX switching system, the target devices attached to the user station will not
display in the target device list. You can access the target devices by double-clicking on Matrix
System in the list and then logging in again.

Connection modes

Shared

If two or more users need to access the same target device, they can
AMX switch. Sharing allows multiple users to view a target device channel at the same time, but
only one can enter data through the keyboard or mouse at any given time. When the active user
stops all keyboard and mouse activity, another user can take control of the target device.

Private

When you select a target
switching system can switch to that target device. You can take the channel out of Private mode by
switching to another target device or reselecting the same target device in Shared mode.

the software version and name

share access to it through the

d

evice after clicking the Private radio button, no other user station in the

Scan

In Scan mode, multiple target devices can be monitored in sequence. When keyboard or mouse
activity is

detected, scanning stops, allowing users to operate an attached target device. Scanning

will resume when keyboard or mouse activity stops.

Maintain

Use Maintain mode when you wish to remain connected to a target device while rebooting or
maintaining the target device. Once selected in Maintain mode, the target device will not lose
contact with the switch when power to the target device is cycled.

NOTE: Target devices in Maintain mode cannot be shared.

Accessing target devices

Use the Target tab in the OSCAR interface main dialog box to connect to target devices and to
change the access mode. When you connect to a target device, the AMX switch reconfigures the
keyboard and mouse to the appropriate settings for the selected target device.

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36 AMX Switch Series Installer/User Guide

To select a target device:

1. Press

2. Click the Tar

Ctrl+Ctrl to launch the OSCAR interface.

get tab.

3. Select an access mode: Shar
switching system. See Scanning the switching system on

4. Double-click the target device name.

-or­Click the target device name and then click the Start button.

NOTE: Target devices shown in green may be accessed by the user through two redundant paths.

5. To disconnect from a selected target device, launch the OSCAR interface and click the

Clear

button or switch to another target device.

Setting a target device hotkey

You can quickly access target devices by using hotkey sequences. In Figure 3.2, a hotkey sequence

Ctrl+F1 is set for a target device named “aSystemServer1.” Whenever Ctrl+F1 is pressed, the

of
system will automatically switch to the designated target device.

To set or change a target device hotkey:

1. Press

2. Click the User

Ctrl+Ctrl to launch the OSCAR interface.

tab. The User screen displays.

ed, Private, or Maintain. You can also select Scan to scan the

page 41 for more information.

3. Click the down arrow button twice or

Figure 3.2: Server Hotkey Screen

Ctrl + page end to display the Server Hotkey screen.

4. Type the name of the target device for which you wish to set or change the associated hotkey.
A list of target devices displays.

To sort the target device list by name, click Name. To so

rt the target device list by hotkey,

click Hotkey.

AMX.book Page 37 Thursday, June 12, 2008 4:14 PM

5. If you would like to remove all hotkey assignments, click Clear All.

6. Click the target device you wish to set or change.

7. Click the Change butt

Chapter 3: Operations 37

on. The Change Hotkey screen displays.

Figure 3.3: Change Hotkey Screen

8. If the selected hotkey is already assigned to a different target device, you can re-assign the
selected hotkey or return to the Change Hotkey screen to select another hotkey. To clear a
hotkey assignment to a target device, select the hotkey and click Clear.

9. Click the down arrow button and select the desired hotkey from the drop-down list.

10. To save changes, click OK. To

exit the OSCAR interface, click Cancel or X.

Setting a quick switch hotkey for target devices

A quick switch hotkey allows you to quickly connect to target devices using a hotkey sequence
relative to the placement of the target device on the OSCAR interface list. The
sequence will connect you to a target device one above the currently connected target device on the
OSCAR interface list. The
directly below the currently connected target device on the OSCAR interface list.

To enable the quick switch hotkey:

1. Press

Ctrl+Ctrl to launch the OSCAR interface.

2. Click the Console tab, then

Ctrl+Down hotkey sequence will connect you to the target device

click the down arrow button to display the Configure screen.

Ctrl+Up hotkey

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38 AMX Switch Series Installer/User Guide

Figure 3.4: Configure Screen

3. Select Quick Switch.

4. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X.

NOTE: Quick switch hotkeys only work if there is an existing connection and the OSCAR interface is
not activated.

Setting a local switch hotkey

A local switch hotkey allows you to force a connection to the local server by typing Alt+2.

Figure 3.5: Configure Screen

To enable the local switch ho tk e y:

1. Press

2. Click the Console tab, then

3. Select Loca

4. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X.

Ctrl+Ctrl to launch the OSCAR interface.

l Switch.

click the down arrow button to display the Configure screen.

NOTE: The local switch hotkey will not force a connection if two local servers are attached to the user station or
if the OSCAR interface is open when the hotkey is entered.

AMX.book Page 39 Thursday, June 12, 2008 4:14 PM

Setting a target flag

After a connection is made to a target device, a target flag will appear briefly on screen and display
the name or UID of the selected target device. Each user can configure the target flag settings
according to his or her preference.

To configure the target flag:

Chapter 3: Operations 39

1. Press

2. Click the User

Ctrl+Ctrl to launch the OSCAR interface.

tab. The User screen displays.

3. Click the down arrow button to display the Target Flag screen.

Figure 3.6: Target Flag Screen

4. Configure the target flag settings as needed.
a. To set information – Select Name to display the connected target device name on the

target flag.

-o

r­Select UID to display the connected target device UID on the target flag.
To set the text color – Select the text color for the target flag from the Text drop-down list.

b.
c. To set the background color – Select the background co

lor for the target flag from the

Background drop-down list.

d. To set display properties – If you want the target flag to be displayed, select Displayed. If

do not want the target flag to be displayed, clear the Displayed checkbox.

you

e. To set display time – If you want the target flag to be displayed for a certain amount of

time, select Timed and type the

desired target flag duration between 3 and 99 seconds.

-or­If you want the target flag to flash briefly on screen, clear the Timed checkbox. The target

flag will appear for less than

three seconds.

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40 AMX Switch Series Installer/User Guide

f. To set a hotkey – Select a hotkey from the Hotkey drop-down list. If the target flag is

displayed, entering this hotkey will hide the flag. Conversely, if the target flag is hidden,
entering this hotkey will display the flag.

g. To set the flag position – Click Se

Figure 3.7: Set Position Screen

Move the target flag by dragging and dropping the title bar of the Set Position screen to a
desired position.

After placing the target flag in the desired position, click X to set
the Target Flag screen.

-or-

Esc to return to the Target flag screen without saving the new position.

Press

5. To save changes, click Apply. T

t Position. The Set Position screen displays.

the position and return to

o exit the OSCAR interface, click Cancel or X.

Viewing MDM target device information

The AMX switch systems supports seamless (MDM) target devices.

To view MDM target device information:

1. Press

2. Click the Admin

3. Select the MDM target device for which you wish to view version, configuration and

4. Click the Edit Devi

5. Click the Info but

Ctrl+Ctrl to launch the OSCAR interface.

tab. The Device Admin screen displays.

connection i

nformation.

ce button.The Edit Device screen displays.

ton. The Information screen displays.

AMX.book Page 41 Thursday, June 12, 2008 4:14 PM

Figure 3.8: Information Screen

6. To return to the Device Admin screen, click Close. To exit the OSCAR interface, click X.

Chapter 3: Operations 41

Scanning the switching system

You can use the Scan connection mode to monitor multiple target devices in sequence.

To scan an AMX switching system:

1. Press

2. Click the Tar

Figure 3.9: Target Screen

Ctrl+Ctrl to launch the OSCAR interface.

get tab, then select Scan.

3. Press and hold the Ctrl key while you individually select the target devices that you would like
to scan. Alternately , if you wish to select a group of target devices in sequence, you can click
the first target device in the sequence, press and hold the
device to highlight the group. Clicking Clear will deselect all of target devices in the list.

4. Click the St

art button to begin scanning.

Shift key and select the last target

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42 AMX Switch Series Installer/User Guide

Once scanning is initiated, the AMX switch will cycle through the selected target devices in
alphabetical order.

If the user has full access rights to the current target device and the
keyboard or mouse activity, scanning is suspended. This allows the user to work with the target
device. When mouse and keyboard activity stops, scanning resumes with the next channel in
sequence. If the user has view only access rights to the current target device, scanning will not be
suspended if the user types on the keyboard or moves the mouse.

AMX user station detects

Dwell time, the length of time each server channel remains on screen, is co

nfigurable and can be

changed at any time through the User tab. Default dwell time is three seconds.

To stop scanning the switching system:

1. Press

2. Click the Sto

3. Click Clo

Ctrl+Ctrl. The Target tab screen redisplays.

p button.

se or X to exit the OSCAR interface.

To change the scan dwell time:

NOTE: If the lockdown mode is on, none of the fields in this screen will be active, with the exception of the log

out button.

1. Press Ctrl+Ctrl to launch the OSCAR interface.

2. Click the User

tab.

Figure 3.10: User Screen

3. Change the scan dwell time, designated in seconds, by typing a number between 3 and 99.

4. To save changes, click Apply. T

o exit the OSCAR interface, click Cancel or X.

AMX.book Page 43 Thursday, June 12, 2008 4:14 PM

Users

The AMX switching system can be configured to support up to 128 users. Each user is identified by
a unique name and password and can be assigned full, view only or no rights to target devices
attached to the AMX switch.

Logging in as a user

Each user can set or change the password for his or her login. Administrators can reset passwords
for each user if needed and can allow specific users to have a blank password.

When the AMX user station is powered, you are prompted for your username and password.
Passwords must be
All ASCII characters can be used in the login prompt. The characters (‘ ^ ~) must be typed twice
before they display in the password field.

Once you have entered your login name and password, the OSCAR interface is dis
change your password at any time using the OSCAR interface. However, if you used the AMWorks
software to configure user authentication through LDAP, you might need to change the user’s
password on your Enterprise Server (for example, Active Directory server) instead of the
OSCAR

interface.

If you have not logged in successfully, the OSCAR inte
the names of locally connected servers in the target device list. Double-clicking Matrix System
switches you to the login dialog box, where you may re-attempt to log in.

6 to 15 characters, or 0 characters if a blank password is enabled for that user.

Chapter 3: Operations 43

played. You can

rface displays the Matrix System label and

To change your user password:

NOTE: If the lockdown mode is on, none of the fields in this screen will be active, with the exception of the log

out button.

1. Press Ctrl+Ctrl to launch the OSCAR interface.

2. Click the User

Figure 3.11: User Screen

tab.

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44 AMX Switch Series Installer/User Guide

3. Enter your current password.

4. Enter your new password and verify it in the fields provided. Your password must be at least
six characters in length.

NOTE: If you lose your password, contact Avocent Technical Support for assistance.

5. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X.

Logging out

To log out of the AMX switching system:

1. Press

2. Click the User

3. Click Log ou

Ctrl+Ctrl to launch the OSCAR interface.

tab.

t. The OSCAR interface logs out of the switching system and closes

automatically.

Managing the user database

To manage the user database, users must be logged as the Administrator. You may also use the
AMWorks software to manage the database.

To add a user:

1. Press

2. Click the Admin t

3. Click the down arrow button to display the User Admin screen. A list of users displays.

Ctrl+Ctrl to launch the OSCAR interface.

ab.

Figure 3.12: User Admin Screen

4. Click the Add user button. The Add User screen displays.

AMX.book Page 45 Thursday, June 12, 2008 4:14 PM

Figure 3.13: Add User Screen

Chapter 3: Operations 45

5. Enter the name of the user in the User name field.

6. Enter the user’s password and confirm it in the provided fields.

-or­Select Allow Blank Password to

7. To save changes, click OK. To

To delete a user:

1. Press

2. Click the Admin tab

Ctrl+Ctrl to launch the OSCAR interface.

.

3. Click the down arrow button to display the User Admin screen.

4. Select the user you wish to delete.

5. Click the Delete user button.

6

. When you are prompted to comp

7. Click Close or X to

exit the OSCAR interface.

Administering security settings

To modify security settings, users must be logged as the Administrator. You may also use the
AMWorks software to administer settings.

By default all user stations are automatically logg
password. To restrict access to security settings, enable Force User Login to require all users to log
in with a username and password each time the user station is accessed.

enable the user to log in without entering a password.

exit the OSCAR interface, click Cancel or X.

lete the deletion, click Yes or No.

ed in using the Administrator username and

To edit a user:

1. Press

2. Click the Admin t

Ctrl+Ctrl to launch the OSCAR interface.

ab.

3. Click the down arrow button to display the User Admin screen.

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46 AMX Switch Series Installer/User Guide

4. Select the user you wish to edit. Click the Edit User button. The Edit User screen displays.

Figure 3.14: Edit User Screen - Normal User

5. You may change the user ’s name or password or allow blank passwords.

6. To save changes, click Apply. T

o exit the OSCAR interface, click Cancel or X.

To set user access rights:

1. Press

2. Click the Admin

Ctrl+Ctrl to launch the OSCAR interface.

tab. Click the down arrow button to display the User Admin screen.

3. Select the user for which you wish to grant access rights.

4. Click the User righ

ts button. The User Rights screen displays.

Figure 3.15: User Rights Screen

5. To change a user’s access rights to a single target device, click the target from the list of
available target devices. Select the appropriate access level: none, view or full.

- or -

AMX.book Page 47 Thursday, June 12, 2008 4:14 PM

To change a user’s access rights to multiple target devices, press and hold the Ctrl key while
you individually select the target devices that you wish to be controlled externally. Alternately,
if you wish to select a group of target devices in sequence, click the first target device in the
sequence, press and hold the
Then select the appropriate access level: none, view or full.

6. Press and hold the
controlled externally. Alternately, if you wish to select a group of target devices in sequence,
click the first target device in the sequence, press and hold the
target device to highlight the group.

NOTE: User rights must be assigned to each MDM IQ module and MDM target device.

7. Click OK to save changes and return to the User Admin screen. Y ou may select another user to
configure access rights or click Close or X to exit the OSCAR interface.

Chapter 3: Operations 47

Shift key and select the last target device to highlight the group.

Ctrl key while you individually select the target devices that you wish to be

Shift key and select the last

To force user login:

1. Press

2. Click the Admin t

Ctrl+Ctrl to launch the OSCAR interface.

ab.

3. Click the down arrow button to display the User Admin screen.

4. Select admin

Figure 3.16: Edit User Screen - Admin User

from the list and click the Edit user button. The Edit User screen displays.

5. If a password has not yet been assigned to admin, create one now by typing a password in the
Password and Confirm Password fields.

6. Select Force User

7. To save changes and return to the User Admin screen, click Ap

Login to force all users to log in with a username and password.

ply. To exit the OSCAR

interface, click Cancel or X.

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48 AMX Switch Series Installer/User Guide

Configuring Keyboard Settings

You can use keyboard layouts from multiple countries and regions in the AMX switching system.
The AMX switch also supports multiple keyboard types, including any PS/2, USB or Sun
keyboard, Pinnacle FAK or Chryon Duet.

Keyboard layout

User station

To designate the country-specific layout for the keyboard

attached to the user station, access the
Console tab in the OSCAR interface. Table 4.2 lists supported keyboard layouts on the AMX
user station. To change the keyboard type, see Keyboard type on page 50.

Table 3.1: Available Keyboard Layouts on the AMX User Station

Keyboard Layouts

US English Japanese
Belgian Korean
Canadian-French Norwegian
Danish Portuguese
Dutch Spanish
Finnish Swedish
French Swiss-French
German Swiss-German
Greek United Kingdom
Italian

To configure keyboard layout for the user station:

1. Press

Ctrl+Ctrl to launch the OSCAR interface.

2. Click the Console tab, then

click the down arrow button to display the Configure screen.

AMX.book Page 49 Thursday, June 12, 2008 4:14 PM

Figure 3.17: Configure Screen

3. Select a keyboard layout from the Layout drop-down menu.

4. To save changes, click Apply. T

Chapter 3: Operations 49

o exit the OSCAR interface, click Cancel or X.

Device

When connecting a non-U.S. 13W3, VGA Sun or USB server to an AMX switching system, you
must

manually set the keyboard for that target device. Table 3.2 lists supported keyboard layouts

for USB and Sun IQ modules. For more information, see Setting Device Properties on

Table 3.2: Available Keyboard Layouts on USB and Sun IQ Modules

Keyboard Layouts

US English Korean
Belgian Norwegian
Canadian-French Portuguese
Danish Russian
Dutch Spanish
Finnish Swedish
French Swiss-French
German Swiss-German
Greek Taiwanese

page 58.

Italian United Kingdom
Japanese

AMX.book Page 50 Thursday, June 12, 2008 4:14 PM

50 AMX Switch Series Installer/User Guide

Keyboard type

If you connected a PS/2, USB or Devlin Vizrt keyboard to the user station, you will not have to
change the keyboard type. If you connected a Pinnacle FAK or Chyron Duet keyboard to the user
station, complete the following steps to set the keyboard type.

To set the keyboard type on the user station:

1. Press

2. Click the Console tab, then

Ctrl+Ctrl to launch the OSCAR interface.

click the down arrow button to display the Configure screen.

3. The Type field displays the current keyboard type. The Type field changes to PS/2 Type if your

AMX swit

ching system includes an AMX 5130 user station.

The Type or PS/2 Type field is activated if your AMX switching system includes an AMX
5120/A

MX 5130 user station connected to a PS/2 keyboard. The Type or PS/2 Type field is

deactivated in the following cases:

• Your system includes an AMX 5100 or AMX 5110 user station and is connected to a PS/2
keyboard

. In this case, Standard is displayed in the Type field.

• Your system includes any version of the AMX user station and is connected to a Sun

oard. In this case, Sun is displayed in the Type field.

keyb

If the Type or PS/2 Type field is activated, select Sta

ndard, Pinnacle FAK or Chyron. The

change will be highlighted in blue text.

Figure 3.18: Console Screen

NOTE: Standard refers to any keyboard. If your AMX 5130 user station is connected to a Pinnacle FAK or

Chyron Duet keyboard, you must select Pinnacle FAK or Chyron Duet in the PS/2 T ype field to enable support for
this keyboard. If your AMX switching system has connections to both PS/2 and USB keyboards, the USB
keyboard takes precedence when both keyboards are used simultaneously.

Select the appropriate keyboard type from the Type drop-down menu. The drop-down menu
only allows you to select keyboard types that the connected user station supports.

4. Click Apply to save changes.

AMX.book Page 51 Thursday, June 12, 2008 4:14 PM

-or-

Click Cancel to

exit the OSCAR interface without saving changes

5. If you connected a Pinnacle FAK keyboard, complete the following steps:
a. Click the Admin tab
b. Select the target device that will
c. Click Edit device.

Chapter 3: Operations 51

.

be running software that requires Pinnacle FAK support.

d. Select Pinnacle FAK from

emulation mode if the device-type is PS/2. (If you are using a Chyron Duet keyboard, the
Emulation mode should be Standard.)

6. To save changes, click Apply. T

Keyboard translation

The AMX user station allows you to use PS/2 or USB keyboards to operate any type of attached
target device. However, when crossing platforms, certain keys will need to be remapped in order to
provide all of the functions available on the keyboard native to that platform.

For example, if you access a Sun workstation with a PS/2
keyboard does not have the
Scroll Lock mode by pressing
on the PS/2 keyboard function as the Sun

F1 and F2 function normally.

NOTE: The Scroll Lock LED blinks if the mode is enabled.

Table 3.3 shows the translations for a PS/2 keyboard to a Sun server. All mapped functions will
only be valid when the Scroll Lock mode is enabled.

Table 3.3: PS/2 Keyboard to Sun Server

Key Sun Key Sun

the Emulation drop-down menu. You can only edit the

o exit the OSCAR interface, click Cancel or X.

keyboard, you will notice that the PS/2

Stop and Again keys that are on a true Sun keyboard. By enabling the

Ctrl-Alt-Shift and Scroll Lock at the same time, the F1 and F2 keys

Stop and Again keys. With Scroll Lock mode disabled,

F1 Stop F9 Find
F2 Again F10 Cut
F3 Props F11 Power
F4 Undo F12 Command
F5 Front keypad * Compose
F6 Copy NUMLOCK Help
F7 Open keyboard / Mute
F8 Paste keyboard - Vol ­F8 Paste keyboard + Vol +

AMX.book Page 52 Thursday, June 12, 2008 4:14 PM

52 AMX Switch Series Installer/User Guide

Using the Power/Sleep key

Table 3.4 shows the Power/Sleep key on USB servers for Sun and PS/2 keyboards. Sun keyboards
have a Power

key used to power the workstation. Some PS/2 keyboards have a Sleep key to place

the server in a stand-by or power saving mode.

Table 3.4: Power/Sleep for USB Servers

Keyboard Peripheral Key Scroll Lock Mode Server

PS/2 Shift - F11 Enabled Win 98/2000

Sun Power Enabled Win 98/2000

F11 Enabled Win 98/Mac
Sleep Enabled Win 98/Mac

Power Enabled Win 98/Mac

To issue the Power/Sleep comman d :

Enable the Scroll Lock mode

and press F11 (or the Sleep key) on a PS/2 keyboard.

-or-

For a Sun server, press the

Power key.

Using Audio and Serial Data Emulation

Some AMX user stations and devices support audio and serial data emulation. In order for a user to
receive audio and serial data, the following conditions must exist:

• The user must be logged into a user station that supports audio and serial emulation, such as
the AMX

• The user must be accessing a device that has been enabled by the Adminis
and serial data.

• The target device must be connected to an AMIQDM module.

Each user

To view and modify audio and serial settings for a user:

5130 user station.

can configure the audio and serial settings that

trator to output audio

will be available when he or she logs in.

CAUTION: Switching to an audio source that is set at high volume might harm your hearing.

1. Press Ctrl+Ctrl to launch the OSCAR interface.

2. Click the User

NOTE: Selected settings in the Audio/Serial screen indicate a default status of on (enabled).

tab. Click the down arrow button to display the Audio/Serial screen.

AMX.book Page 53 Thursday, June 12, 2008 4:14 PM

Figure 3.19: Audio/Serial Screen (User Tab)

3. Click the checkboxes to enable or disable speakers, microphone or serial emulation.

4. To save changes, click Apply. T

Chapter 3: Operations 53

o exit the OSCAR interface, click Cancel or X.

To view and modify admin audio and s

1. Press

Ctrl+Ctrl to launch the OSCAR interface.

erial settings for a device:

2. Click the Admin tab. The Devi ce Admi n screen displ ays.

NOTE: The Device Admin screen will display only the devices that are currently attached to the switching system
and powered. Only the Administrator can edit Device attributes.

3. A list of devices will display. In the Find field, click name to search by name.

- or ­Click UID to search by UID.

NOTE: If a name has not been set for the device, a default name will be displayed. Clicking the Reset name
button sets the device name back to its default.

4. Select the device you wish to edit and click the Edit Device button. The Edit Device
screen displays.

5. Click the down arrow button to display the Audio/Serial screen.

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54 AMX Switch Series Installer/User Guide

Figure 3.20: Audio/Serial Screen (Admin Tab)

NOTE: The first time this screen is accessed, the Audio out, Audio in and Serial checkboxes will be checked

(enabled) for devices that are multimedia-capable.

6. Click the Audio out (speakers), Audio in (mic) or Serial checkboxes to enable or disable as
required for the selected device.

7. To save changes, click Apply. T

o exit the OSCAR interface, click Cancel or X.

Viewing IQ Module Version Information

When Flash upgrading your AMX switching system, check the IQ module version to determine if
firmware updates are needed.

To view IQ module information:

1. Press

2. Click the Admin

3. Select the IQ module for which you wish to view version, configuratio n and

4. Click the Edit devi

5. Click the Info but

Ctrl+Ctrl to launch the OSCAR interface.

tab. The Device Admin screen displays.

connection i

nformation.

ce button. The Edit Device screen displays.

ton. The Information screen displays.

AMX.book Page 55 Thursday, June 12, 2008 4:14 PM

Figure 3.21: Information Screen

6. Click Close to return to the Device Admin screen.

7. Click Cancel or X to exit the OSCAR interface.

To modify

IQ module properties, see Setting Device Properties on

Chapter 3: Operations 55

page 58.

User Stations

You can configure settings specific to your user station by accessing the Console tab.

To view the user station status:

1. Press

2. Click the Console

Figure 3.22: Status Screen

Ctrl+Ctrl to launch the OSCAR interface.

user station.

tab. The Status screen displays the connection status of the AMX

3. Click Close or X to exit the OSCAR interface.

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56 AMX Switch Series Installer/User Guide

Locking user station settings

The Administrator may lock specific settings for each user station. Lockdown settings cannot be
accessed by other users. See Administering security settings on page 45 for more information.

o enable lockdown settings:

T

1. Press

2. Enable Force User Login, if necessary. See Administering security settings on

Ctrl+Ctrl to launch the OSCAR interface.

page 45 for

more information.

3. Click the Console tab, then

Figure 3.23: Lockdown Screen (Settings for the AMX 5130 User Station Shown)

NOTE: Available lockdown settings vary by user station model. Only the lockdown settings supported on the

user station you are configuring will be displayed.

click the down arrow button to display the Lockdown screen.

4. Select or deselect any of the following settings as needed:

• Select User Ta

• Select Console T

• Select Privat

• Select Serial For

b to prevent changes to the User tab.

ab to prevent changes to the console data.

e Switch Only to force Private mode connections to target devices.

ce Mode to allow forced connections through the serial port. Using force

connect commands, you can force a user station to connect to a target device through the
serial port. See Forcing a Connection to a Target Device on

• Select Auto User

Login to force the user station to automatically log in a specific
username each time there is a power cycle or hotplug. Enter the username and password in
the fields provided to specify which user is automatically logged in.

Any user can disable auto user login by entering
Line. See OSD Command Line Operations on p

disable auto user login at the Command

age 61 and Disabling Auto User Login on

page 63 for more information.

5. To save changes, click Apply. T

o exit the OSCAR interface, click Cancel or X.

page 65 for more information.

AMX.book Page 57 Thursday, June 12, 2008 4:14 PM

Persistent mode

Persistent mode allows a user station to attempt to re-establish a connection to the last known
target. When you enable persistent mode, the currently displayed target UID and connection type is
stored as the persistent mode settings. If there is no established connection when you enable
persistent mode, the settings of the next successful connection are stored.

NOTE: If persistent mode is enabled in a dual AMX switch configuration and the connection to a target server is
lost due to a switch failure, then the connection is re-established automatically through the redundant path.

To set the persistent mode

Chapter 3: Operations 57

1. Press

2. Click the Console t

Figure 3.24: Redundancy Screen

Ctrl+Ctrl to launch the OSCAR interface.

ab, then click the down arrow button to display the Redundancy screen.

3. Click the checkbox to activate persistent mode.

4. To save changes, click Apply. T

User station inactivity settings

Use the Screen Saver, Logout and Inactivity Time options to control the behavior of your console
during periods of inactivity. You can choose to have your system log out after a de signated period
of inactivity in the Inactivity Time field. Also, you can choose to hide the user station OSD after
another period of inactivity by enabling the Screen Saver option.

o exit the OSCAR interface, click Cancel or X.

To configure your console for inactivity time:

1. Press

Ctrl+Ctrl to launch the OSCAR interface.

2. Click the Console t

ab, then click the down arrow button to display the Inactivity screen.

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58 AMX Switch Series Installer/User Guide

Figure 3.25: Inactivity Screen

3. To hide the user station OSD after the specified period of inactivity time has elapsed, enable

Screen Saver.

4. To log your username out of the switching system after t
has elapsed, select Logout.

5. Enter the amount of time the user station will allow inactivity before applying the logout or the
screen saver settings.

6. To save changes, click Apply. T

he specified period of inactivity time

o exit the OSCAR interface, click Cancel or X.

Setting Device Properties

The AMX switching system automatically recognizes all attached devices by their UID numbers,
including seamless (MDM) IQ modules and MDM target devices. Depending on the device type
and connection, the screens on the Admin tab allow you to view and change settings for devices in
normal and seamless configurations.

To edit a device (normal configuration):

1. Press

2. Click the Admin tab. The Devi ce Admi n screen displ ays.

NOTE: The Device Admin screen will display only the devices that are currently attached to the switching system
and powered. Only the Administrator can edit device attributes.

Ctrl+Ctrl to launch the OSCAR interface.

AMX.book Page 59 Thursday, June 12, 2008 4:14 PM

Figure 3.26: Device Admin Screen

3. A list of devices, including target devices and IQ modules, will display. In the Find field, click
name to search by name.

- or ­Click UID to search by UID.

Chapter 3: Operations 59

NOTE: If a name has not been set for the device, a default name will be displayed. Clicking the Reset name
button sets the device name to its default name.

4. Select the device you wish to edit and click the Edit Device button. The Edit Device
screen displays.

Figure 3.27: Edit Device Screen (Normal Configuration)

The UID and Type fields are not editable. The Type field displays the type of device being
edited, including one of the following:

• PS/2 Single-Port

• SUN Single-Port

• USB Single-Port

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60 AMX Switch Series Installer/User Guide

• PS/2 Dual-Port

• SUN Dual-Port

•USB Dual-Port

• Serial Single-Port

• MDM target device

5. Type a new name (1-15 characters) for the device in the Name field.

6. If the device is an AMIQ-USB/AMIQDM-USB module or AMIQ-VSN/AMIQDM -VSN
modul

e, select a keyboard country layout, shown in Ta ble 3.1 on page 48, from the Layout

drop-down list. For all other devices, this field is disabled.

7. If the device is an AMIQ-USB/AMIQDM-USB module or AMIQ-VSN/AMIQDM -VSN

e, select the emulation setting for the device from the Emulation drop-down list. For all

modul
other devices, the field is disabled.

8. To save changes and return to the Device Admin screen, click Apply. T
interface, click Cancel or X.

o exit the OSCAR

To edit a device (seamless configuration):

1. Press

Ctrl+Ctrl to launch the OSCAR interface.

2. Click the Admin tab. The Devi ce Admi n screen displ ays.

NOTE: The Device Admin screen will display only the devices that are currently attached to the switching system
and powered. Only the Administrator can edit device attributes.

3. From the drop-down list, select the device you wish to edit.

4. Click the Edit Devi

ce button. The Edit Device screen displays.

5. Type a new name (1-15 characters) for the device in the Name field.
From the Target drop-down list, select the cascaded Avocen

t KVM switch to which the IQ

module is attached.

- or ­Select KVM Switch if the cascaded switch

is a non-Avocent switch.

AMX.book Page 61 Thursday, June 12, 2008 4:14 PM

Figure 3.28: Edit Device Screen (Seamless Configuration)

Chapter 3: Operations 61

6. In the MDM Switch area, select the number of ports on the cascaded KVM switch from the
Ports drop-down list.

7. In the MDM Switch area, select the hotkey sequence of the cas
Hotkey drop-down list.

8. To save changes, click Apply

save changes. The IQ module briefly disappears from the list,

then reappears with the MDM target devices that represent each port on the cascaded switch.

9. Repeat steps 3-5 to rename each MDM target device. Click Apply for each MDM
on the list.

10. (Optional) Edit additional MDM IQ modules by repeating steps 3-10.

11. Click Close or X to

exit the OSCAR interface.

OSD Command Line Operations

The OSD Command Line allows you to enter commands to administer the AMX switching system.

Figure 3.29: Command Line Screen

caded KVM switch from the

target device

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62 AMX Switch Series Installer/User Guide

Accessing the Command Line

Table 4.3 provides a list of hotkey sequences used to activate the Command Line. The default
Command Line hotkey sequence is the
key. You can set the following hotkey sequences from the list available on the Console tab.

Table 3.5: OSD Command Line Hotkey Sequences

Sequence Keystroke Description

NumLock key pressed and held, followed by the Minus (-)

NumLock + “-”
NumLock + “/”
NumLock + “+”
NumLock + “*”

NumLock
NumLock
NumLock
NumLock

key, pressed and held, followed by the Minus (-) key
key, pressed and held, followed by the
key, pressed and held, followed by the Plus (+) key
key, pressed and held, followed by the

To change the OSCAR interface command line sequence:

1. Press

2. Click the Console tab, then

Ctrl+Ctrl to launch the OSCAR interface.

click the down arrow button to display the Configure screen.

Slash

(/) key

Asterisk

(*) key

Figure 3.30: Configure Screen

3. Click the Cmd Line drop-down menu and select a command line.

4. To save changes, click Apply. The s
the OSCAR interface, click Cancel or X.

Resetting the keyboard and mouse

Should you lose keyboard and mouse connectivity, you can use the Command Line to quickly
restore default settings for the keyboard and mouse attached to the user station you are currently
logged in to.

elected sequence changes from black to blue text. To exit

AMX.book Page 63 Thursday, June 12, 2008 4:14 PM

To reset the keyboard and mouse:

1. Press the default Command Line hotkey sequence to display the Comm a nd Line.

2. Type

rk and press Enter to reset the keyboard.

- or ­Type

rm and press Enter to reset the mouse.

Disabling Auto User Login

Auto User Login at the user station can only be enabled by the Administrator, but it can be disabled
by any user.

To disable auto user login:

1. Press the default Command Line hotkey sequence to display the Comm a nd Line.

2. Type

See Locking user station settings on page 56 for more information about Auto User Login settings.

disable auto user login and press Enter.

Chapter 3: Operations 63

Equalization tuning

To adjust the video quality of the monitor connected to your user station, you may manually tune
the equalization values that are applied during video compensation.

To edit equalization offset values:

1. Press the default Command Line hotkey sequence to display the Comm a nd Line.

2. Type

Figure 3.31: Equalization Tuning Screen

3. Select Enable to allow manual adjustment of equalization offset values.

4. Select the color(s) you wish to adjust. You may adjust colors individually or as a group.

5. To increase the offset value of the selected color(s) by

equalization tuning and press Enter. The Equalization Tuning screen will be displayed.

Plus key.

To decrease the offset value of the selected color(s) by increments of mi
key or

Minus key.

increments of one, use the Up key or

nus one, use the Down

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64 AMX Switch Series Installer/User Guide

If you are currently connected to a target device, the offset values will be immediately applied
to the video signal.

6. If you wish to save the current equalization tuning settings, click Save. The equ
settings will be permanently stored on the user station and will be applied to the video signal
each time you connect to a target device.

-or­If you do not wish to save changes to the user station, click Close. The equal

apply to the video signal of the currently connected target device until the connection is closed.

-or­If you want to reset the equalization tuning values to zero and disable equalization tuning,

Reset.

click

NOTE: If equalization tuning is not supported on your user station, you will not be able to access the Equalization
Tuning screen.

alization tuning

ization tuning will

Deskew tuning

To adjust the video quality of the monitor connected to your user station, you may manually adjust
the deskew values that are applied during video compensation.

To edit deskew values:

1. Press the default Command Line hotkey sequence to display the Comm a nd Line.

2. Type

Figure 3.32: Deskew Tuning Screen

3. Select Enable to allow manual adjustment of deskew values.

4. Select the color(s) you wish to adjust. You may adjust colors individually or as a group.

5. To increase the deskew value of the selected color(s) by incr

deskew tuning and press Enter. The DeSkew Tuning screen will be displayed.

Plus key.

To decrease the deskew value of the selected color(s) by

Down key or Minus key.

ements of one, use the Up key or

increments of minus one, use the

AMX.book Page 65 Thursday, June 12, 2008 4:14 PM

If you are currently connected to a target device, the deskew values will be immediately
applied to the video signal.

6. If you wish to save the current deskew settings, click Save. The
permanently stored on the user station and will be applied to the video signal each time you
connect to a target device.

-or­If you do not wish to save changes to the user station, click Close.

apply to the video signal of the currently connected target device until the connection is closed.

-or­If you want to reset the deskew values to zero and disable deskew tuning, click Reset.

NOTE: If deskew tuning is not supported on your user station, you will not be able to access the Deskew
Tuning screen.

Chapter 3: Operations 65

deskew settings will be

The deskew tuning will

Configuring the DDC table

The Display Data Channel (DDC), specified by Video Electronics Standards Association (VESA),
is a communication interface between a server display, such as a monitor or IQ module, and a host
system, such as PC or workstation. You can choose to use the default DDC table or nVidia

table.

DDC

CAUTION: If you are unsure of what DDC table is needed for your system, do not change the DDC table setting.
Contact your system administrator or Avocent Technical Support for more information about configuring the
DDC table.

To configure the DDC table:

1. Press the default Command Line hotkey sequence to display the Comm a nd Line.

2. Type

ddctable ‘[se rver name ]’ defau lt and press Enter to set the IQ module with the specified

servername to use the default DDC table.

3. Type

ddctable ‘[servername]’ nVidia and press Enter to set the IQ module with the specified

servername to use the nVidia DDC table.

NOTE: The servername is the name of the IQ module and should be entered exactly as it displays in the target
list. Single quotes are required before and after the servername. The following is an example of the command for
a typical configuration DDC table: ddctable ‘Server 43’ nVidia.

Forcing a Connection to a Target Device

From the user station, you can force any user station in the switching system to connect to a target
device. The host user station sends force connect and disconnect commands. When using Serial
Force mode, the host user station must be connected to the serial device. The target user station
receives the command and force connects to or disconnect from a target device. Any user station in
the switching system, including the host, may act as the target user station.

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66 AMX Switch Series Installer/User Guide

You can force a connection using any of the following methods:

• Forcing a connection using the Com

• Forcing a connection using Serial Force mode

• Forcing a connection using SNMP

Guidelines

NOTE: The following guidelines do not apply when forcing a connection using SNMP.

All forced connections are done in Shared mode. For optimum operation of the force connection
feature, observe the following guidelines:

• Both the user entering the command and
the target device.

• All user stations and IQ modules must have unique names.

• If the host and target user stations are connected to dif
switching system must be synchronized using the AMWorks software.

• (Serial Force mode only) To prevent the host user station from automatically logging out, the
Inactivi

ty Timer Disconnect function must be disabled. See Persistent mode on page 57 for

more information.

• (Serial Force mode only) If Force User
Administering security settings on pag

mand Line

the user at the target user station must have rights to

ferent AMX switches, the AMX

Login is enabled, a user must be logged in. See

e 45 for more information.

Force connect and force disconnect commands

The force connect and force disconnect com

mands contain two user-defined variables: the
[TargetUserStationName] and the [servername]. Single quotes are required before and after each
variable. The following is an example of a force connect command:

• [TargetUserStationName] - the name of the user st

ation that you wish to connect to or

disconnect from the target device.
To determine the name of the user station, launch the OSCAR interface

Press the

End key to view the unit name at the bottom of the screen. When entering a force

connect or disconnect command, replace [TargetUserStationName] with the unit name.

• [servername] - the name of the target device to wh

ich you wish the user station to force a

connection or disconnection.
The server name is stored on the IQ module and is displayed in the list on the Target tab of the

OSCAR interface. When entering

a force connect or disconnect command, replace

[servername] with the appropriate target device name from the Target list.

Forcing a connection using the OSD Command Line

To force a user station to make or break a connection:

1. Press the default Command Line hotkey sequence to display the Command Line. For more

information see Accessing the Command Line on page 62.

fc ‘User Station 3’ ‘Server 43’.

and click the ? tab.

AMX.book Page 67 Thursday, June 12, 2008 4:14 PM

2. Type fc ‘[TargetUserStationName]’ ‘[servername]’ and press Enter to force the target user

station to connect to the specified target device.

-or-

fd ‘[TargetUserStationName]’ and press Enter to force the target user station to

Type
disconnect from the connected target device.

Forcing a connection from the serial port to a target device

Once Serial Force mode is enabled, a serial device attached to the host user station can send a force
connect or disconnect command to that user station. The host user station will then force the target
user station to either connect to or disconnect from a target device.

To enable Serial Force mode:

Chapter 3: Operations 67

Select Serial Force

Mode on the lockdown settings for the user station. See Locking user station

settings on page 56 for more information.

-or-

enable serial force mode at the Command Line. See OSD Command Line Operatio ns on

Enter
page 61 for more information.

Serial parameters

Once Serial Force mode is enabled, the serial port

parameters are set to:

• 9600 baud

• 8 data bits

• no parity

• 1 stop bit

• no flow control
These parameters cannot be changed. The serial configuratio

n settings of the serial device attached

to the host user station must match these parameters.

To disable Serial Force mode:

Deselect Serial

Force Mode on the lockdown settings for the user station. See Locking user station

settings on page 56 for more information.

-or-

disable serial force mode at the Command Line. See OSD Command Line Operations on

Enter
page 61 for more information.

Once disabled, the serial baud rate will be changed to 57600. The serial emulation will change to
the current value for the user’s

settings.

To force a user station to make a connection:

1. Make sure that the serial device is configured appropriat

for more information.

ely . Se e Serial parameters on page 67

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68 AMX Switch Series Installer/User Guide

2. From the attached serial device, send an fc ‘[TargetUserStationName]’ ‘[servername]’

command to the host user station followed by a carriage return character [0x0D]. This will
force the target user station to connect to the specified target device.

-or­From the attached serial device, send an

command to the host user station followed by a carriage return character [0x0D]. This will
force the target user station to connect to the specified target device. In addition, the user
station will send a numeric confirmation code indicating the outcome of the command. See
Table 3.6 for code definitions.

To force a user station to break a connection:

fcc ‘[TargetUserStationName]’ ‘[servername]’

1. Make sure that the serial device is configured appropria

ely . Se e Serial parameters on page 67

t

for more information.

2. From the attached serial device, send an

user station followed by a carriage return character

fd ‘[TargetUserStationName]’ command to the host

[0x0D]. This will force the target user

station to disconnect from the target device.

-or­From the attached serial device, send

user station followed by a carriage return character

an fdc ‘[TargetUserStationName]’ command to the host

[0x0D]. This will force the target user

station to disconnect from the specified target device. In addition, the user station will send a
numeric confirmation code indicating the outcome of the command. See Table 3.7 for
code definitions.

Confirmation codes

If you use the fcc or fdc commands, you will receiv

e a numeric confirmation code indicating the
outcome of the command. See Table 3.6 and Table 3.7 for confirmation codes and
corresponding definitions.

Table 3.6: Force Connect Confirmation Codes

Code Definition

0

The command was valid. The target device was found and the user has connection
rights to that

target device.
1 Invalid syntax. The command was not entered correctly.
2 The specified target device was not found.
3 The user does not have connection rights to the specified ta
4 An invalid command was entered.

rget device.

AMX.book Page 69 Thursday, June 12, 2008 4:14 PM

Table 3.7: Force Disconnect Confirmation Codes

Code Definition

0 The command was valid. The connection to the target device was terminated.
1 Invalid syntax. The command was not entered correctly.
4 An invalid command was entered.

Forcing a connection using SNMP

To force a connection using SNMP, the access rights that apply to SNMP control are assigned to a
user named “snmpUser.” After adding and setting access rights for the snmpUser, you can force a
switch to any of the target devices to which the snmpUser has access.

For instructions on adding an SNMP us
more information on forcing an external switch on the AMX switch, refer to the specific MIB file
called AMX-MIB. This MIB file is available on the AMWorks software CD. You can also
download the AMX-MIB file by visiting www.avocent.com/support and clicking

Product

Upgrades.

Chapter 3: Operations 69

er, see the AMWorks software online help program. For

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70 AMX Switch Series Installer/User Guide

AMX.book Page 71 Thursday, June 12, 2008 4:14 PM

CHAPTER

T erminal Operations

4

Accessing the Terminal Menu

You can configure an AMX switch at the unit level through the Termin al port. All terminal
commands are accessed through a terminal or PC running terminal emulation software.

71

To access the Terminal Applications menu:

Connect a terminal or PC running terminal emu
configuration port on the AMX switch using the supplied null modem cable. The terminal should
be set to:

• 9600 baud

•8 bits

• 1 stop bit

• no parity

• no flow control
The terminal may be connected at any time, even when the un
The first time you access the switch, you are prompted to

admin and press Enter. Once you have access to the AMX switch terminal applications menu, you

can configure a password for the serial port should you wish to do so.

Terminal Applications menu commands

The AMX switch Terminal Applications main menu features five selections: Network
Configuration, System Management, Set/Change Password, SNMP Configuration and Exit.

Network Configuration

lation software (such as HyperTerminal) to the

it is powered.

enter a username. Enter the username

The AMX switch is configured for network access through this option. Selecting this option
provides you access to the addressing that positions the AMX switch in your network. IPv4 or IPv6
functionality can be set via the Network Configuration menu.

NOTE: Both the AMWorks software and the AMX switch must be on the same subnet in class A, B or C to
function properly.

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72 AMX Switch Series Installer/User Guide

To set the IP mode:

1. In the Main Menu, select option 1, Network Configuration, and press

Enter. The Network

Configuration menu opens.

2. Select option 1, IP Configurat

3. Select the desired IP configuration option (IPv4 St

Enter. An option-dependant Network Configuration menu opens.

NOTE: When IPv6 Auto is selected, the MAC address of the unit is used to build an IPv6 address. This option

does not allow the IP address, prefix length or default gateway to be edited.

ion, and press Enter. The IP Configuration menu opens.

atic, IPv6 Static or IPv6 Auto) and press

4. Depending on the IP configuration option chosen, use the appropriate format to enter an IP
address and press

Enter.

5. Select option 0, Exit, to exit the Network Config uration menu.

System Management

The AMX switch uses IP to communicate with the AMWo

rks software and synchronize all AMX
switch databases. You can provide a unique ID for each AMX switching system configuration so
that multiple configurations can be connected to and managed on the same subnet.

All AMX switches that are part of the same AMX configuration should have the same

ID.

configur

NOTE: Configuration ID can only be used in IPv4 mode.

ation

Set the IDs of all AMX switching system configurations that will be connected to the same subnet
as shown in the following table. Continue this numbering system for all other AMX switching
system configurations connected to the same subnet.

Table 4.1: AMX Switching System Configuration ID

System Configuration ID

system 1 000001
system 2 000002
system 3 000003

Set/Change Password

You can set the AMX switch to a secure mode so th
accessed without first entering a password.

To activate security:

1. Select the Set/Chan

continue. Enter a

ge Password menu option. You will be prompted to decide if you wish to

Y.

at the Terminal Applications menu cannot be

AMX.book Page 73 Thursday, June 12, 2008 4:14 PM

2. Type a password for this AMX switch and press Enter. This password can be up to eight

characters long.

3. You will be prompted to re-type the password. After com

active and you will not be able to access AMX switch terminal operations without
the password.

To change the password:

Select the Set/Change Password menu option. You will be prompted to type the old passwo rd and
a new one. Re-enter the new password to verify.

CAUTION: This password places your AMX switch terminal in a secure mode. This password should be guarded
like any network password and care should be taken to avoid forgetting or misplacing it. This password cannot
be reset or recovered if lost or forgotten. Should you lose your password, please contact Avocent Technical
Support for assistance.

Chapter 4: Terminal Operations 73

pleting this step, security will be

SNMP Configuration

The SNMP Configuration option on the Terminal Applications menu enables you to specify the
follow

ing parameters for SNMP processing:

• Enabling and disabling SNMP

• Defining read, write and trap co

mmunity names

• Defining and deleting up to four trap destination IP addresses

• Enabling and disabling SNMP traps

NOTE: “Trap” refers to a trap command used by manual devices to report events to the Network Management
System (NMS).

To configure SNMP processing:

1. On the Serial Console Main Menu, press

4 to select SNMP Configuration. The SNMP

Configuration Menu displays .

2. Press

3. Press

4. Press

5. Press

1 and Enter to toggle the SNMP mode from Disabled to Enabled.
2 and Enter to specify the community to which traps will be read. Enter the community

name and

community name and press

press

Enter.

3 and Enter to specify the community name to which traps will be written. Enter the

Enter.

4 and Enter to specify the trap community name. Enter the trap community name and

Enter.

NOTE: The read, write and trap community names must match those used by the SNMP Browser/Trap Logger.

6. Press 5, 6, 7, 8 and Enter to specify each trap IP address of up to four trap hosts to which you

want to send SNMP traps. Type each trap IP address and press

NOTE: The trap destination address must take the format of a decimal IP address as follows: xxx.xxx.xxx.xxx

Enter.

AMX.book Page 74 Thursday, June 12, 2008 4:14 PM

74 AMX Switch Series Installer/User Guide

7. Press 9 and Enter to display the SNMP Trap Configuration Menu. Press the number of each

SNMP trap you wish to enable or disable and

8. Press

0 and Enter to apply and store all changes.

- or ­Press

x and Enter to restore settings as they were before changes were made.

See Users on page 43 and Forcing a connection using SNMP on
an SNMP user and assigning rights

Managing AMX switch objects with SNMP

Using SNMP, you can monitor and manage MIB (Management Information Base) objects specific
to the

AMX switch. Refer to Table 4.2 for a description of the AMX system MIB object groups.

Table 4.2: AMX System MIB Object Groups

Enter.

page 69 for information on adding

to the SNMP user.

Object Group Purpose

amxAppliance

amxAmiq Provides a list of available IQ modules fr
amxUserStation Provides a list of user stations connected to the AMX switch
amxStats Provides statistics on packets for each por
amxSnmp Provides information on SNMP settings

Provides general information about the AMX switch, including firmwar
hardware revisions

om the AMX switch

t (only a

vailable internally)

e and

Load the AMX-MIB file into your SNMP browser to start monitoring and managing AMX switch­specific objects.

Once you have enabled the sending of traps on the AMX switch, these traps can be
interpreted by the SNMP trap listener by using the trap-specific MIB files. The following table
describes the MIB files required for the SNMP processing.

Table 4.3: AMX System MIB Trap Files

Trap File Purpose

AMX-MIB Used by the SNMP Browser/Manager to monitor/manage the AMX switch
AMX 5000-TRAP-MIB SNMP traps for the AMX 5000 switch
AMX 5010-TRAP-MIB SNMP traps for the AMX 5010 switch
AMX 5020-TRAP-MIB SNMP traps for the AMX 5020 switch
AMX 5030-TRAP-MIB SNMP traps for the AMX 5030 switch

Exit

This menu selection will return you to the ready prompt.

AMX.book Page 75 Thursday, June 12, 2008 4:14 PM

APPENDICES

Appendices

Appendix A: Technical Specifications

Table 1.1: AMX 5000 Switch Specifications

Server Ports

Number 32
Connectors RJ-45 AMX switch interconnect
User Ports 8
Number 1

75

Connectors RJ-45 AMX switch interconnect

Network Connection

Number 1
Type Ethernet, 10BaseT, 100BaseT
Connector RJ-45

Terminal Port

Number 1
Type RS-232 serial
Connector DB9 male

Mechanical

H x W x D 44.5 x 432 x 287 mm 1 U form factor (1.8 x 17 x 11.3 in)
Weight 3.7 kg (8 lb)

Environmental

Heat Dissipation 270 kJ
Power Consumption 75 W maximum
AC Power 100 to 240 VAC, 50/60 Hz

Temperature

Humidity

Safety and EMC
Approvals and
Markings

0° to 5 0° C e ls ius (32° to 122° Fahrenheit) operating

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating
10 to 90% noncondensing operating

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

AMX.book Page 76 Thursday, June 12, 2008 4:14 PM

76 AMX Switch Series Installer/User Guide

Table 1.2: AMX 5010 Switch Specifications

Server Ports

Number 64
Connectors RJ-45 AMX switch interconnect

User Ports

Number 16
Connectors RJ-45 AMX switch interconnect

Network Connection

Number 1
Type Ethernet, 10BaseT, 100BaseT
Connector RJ-45

Terminal Port

Number 1
Type RS-232 serial
Connector DB9 male

Mechanical

H x W x D 89 x 432 x 287 mm 2 U form factor (3.5 x 17 x 11.3 in)
Weight 7.3 kg (16 lb)

Environmental

Heat Dissipation 610 kJ
Power Consumption 75 W maximum
AC Power 100 to 240 VAC, 50/60 Hz

Temperature

0° to 5 0° C e ls iu s (32° to 122° Fahrenheit) operating

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating

Humidity

Safety and EMC
Approvals and
Markings

10 to 90% noncondensing operating

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

AMX.book Page 77 Thursday, June 12, 2008 4:14 PM

Table 1.3: AMX 5020 Switch Specifications

Server Ports

Number 42
Connectors RJ-45 AMX switch interconnect

User Ports

Number 4
Connectors RJ-45 AMX switch interconnect

Network Connection

Appendices 77

Number 1
Type Ethernet, 10BaseT, 100BaseT
Connector RJ-45

Terminal Port

Number 1
Type RS-232 serial
Connector DB9 male

Mechanical

H x W x D 43 x 432 x 351 mm 1 U form factor (1.7 x 17 x 13.8 in)
Weight 3.7 kg (8 lb)

Environmental

Heat Dissipation 270 kJ
Power Consumption 75 W maximum
AC Power 100 to 240 VAC, 50/60 Hz

Temperature

0° to 5 0° C e ls iu s (32° to 122° Fahrenheit) operating

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating

Humidity

Safety and EMC
Approvals and
Markings

10 to 90% noncondensing operating

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

AMX.book Page 78 Thursday, June 12, 2008 4:14 PM

78 AMX Switch Series Installer/User Guide

Table 1.4: AMX 5030 Switch Specifications

Server Ports

Number 16
Connectors RJ-45 AMX switch interconnect

User Ports

Number 4
Connectors RJ-45 AMX switch interconnect

Network Connection

Number 1
Type Ethernet, 10BaseT, 100BaseT
Connector RJ-45

Terminal Port

Number 1
Type RS-232 serial
Connector DB9 male

Mechanical

H x W x D 43 x 432 x 351 mm 1 U form factor (1.7 x 17 x 13.8 in)
Weight 3.7 kg (8 lb)

Environmental

Heat Dissipation 270 kJ
Power Consumption 75 W maximum
AC Power 100 to 240 VAC, 50/60 Hz

Temperature

0° to 5 0° C e ls iu s (32° to 122° Fahrenheit) operating

-20° to 50° Celsius (-4° to 122° Fahrenheit) nonoperating

Humidity

Safety and EMC
Approvals and
Markings

10 to 90% noncondensing operating

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

AMX.book Page 79 Thursday, June 12, 2008 4:14 PM

Table 1.5: AMX 5130 User Station Specifications

Server Ports

Number 2
Connectors RJ-45 AMX switch interconnect

User Ports

Number PS/2: 2; VGA video: 1; USB: 2; Audio: 2, Serial: 1

Appendices 79

Type

Connectors

Audio (Bandwidth) 7.5 KHz
Serial (Baud Rate) 38.4 KBaud

Mechanical

H x W x D 44.5 x 279 x 292 mm 1U form factor (1.8 x 11 x 11.5 in)
Weight

Environmental

Heat Dissipation 90 kJ
Power Consumption 25 W maximum
AC Power 100 to 240 VAC, 50/60 Hz

Temperature

Humidity

Supported Hardware

PS/2, VGA video, USB, Audio and Serial
PS/2: 6-pin miniDIN, PS/2 keyboard and mouse; VGA video:15HDD female;

USB: Type A; Audio: 3.5 mm; Serial: DB9 male

2 kg (4.41 lb)

0° to 4 0° C e ls iu s (32° to 104° Fahrenheit) operatin g

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating
10 to 90% noncondensing operating

Peripherals

PS/2 keyboard and mouse, USB keyboard and mouse,
devices (max baud rate of 38,400 baud)

speakers, microphone, serial

AMX.book Page 80 Thursday, June 12, 2008 4:14 PM

80 AMX Switch Series Installer/User Guide

Table 1.5: AMX 5130 User Station Specifications (Continued)

Video Resolution

Sync Types Separate horizontal and vertical; sync on green (as used on SGI and HP9000)

Safety and EMC

p

provals and

A
Markings

Standard:

• 1920 x 1440 @ 60 Hz with 100 feet of UTP from target device to user

• 1600 x 1200 up to 75 HZ with 200 feet of UTP from target device to user

• 1280 x 1024 up to 85 HZ with 1000 feet of UTP from target device to user
Widescreen:

• 1920 x 1200 @ 60 HZ with 100 feet of UTP from target device to user

• 1680 x 1050 up to 60 HZ with 200 feet of UTP from target device to user

• 1440 x 900 up to 75 HZ with 800 feet of UTP from target device to user

• 1360 x 768 up to 60 HZ with 1000 feet of UTP from target device to user

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

Table 1.6: AMX 5111 and AMX 5121 User Station Specifications

Server Ports

Number 2
Connectors RJ-45 AMX switch interconnect

User Ports

Number PS/2: 2; VGA video: 1; USB: 2; Serial: 1
Type

Connectors

Mechanical

H x W x D 44.5 x 279 x 292 mm 1U form factor (1.8 x 11 x 11.5 in)
Weight

Environmental

Heat Dissipation 90 kJ

PS/2, VGA video, USB, and Serial
PS/2: 6-pin miniDIN, PS/2 keyboard and mouse; VGA video:15HDD female;

USB: Type A; Serial: DB9 male

2 kg (4.41 lb)

Power Consumption 25 W maximum
AC Power 100 to 240 VAC, 50/60 Hz

Temperature

0° to 4 0° C e ls iu s (32° to 104° Fahrenheit) operatin g

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating

AMX.book Page 81 Thursday, June 12, 2008 4:14 PM

Table 1.6: AMX 5111 and AMX 5121 User Station Specifications (Continued)

Appendices 81

Humidity

Supported Hardware

Peripherals PS/2 keyboard and mouse, USB keyboard and mouse

Video Resolution

Sync Types Separate horizontal and vertical; sync on green (as used on SGI and HP9000)

10 to 90% noncondensing operating

Standard (AMX 5111 user station):

• 1600 x 1200 up to 75 HZ with 100 feet of UTP from target device to user

• 1280 x 1024 up to 85 HZ with 500 feet of UTP from target device to user

• 1024 x 768 up to 85 HZ with 1000 feet of UTP from target device to user

X 5111 user station))::

Widescreen (A

• 1680 x 1050 up to 60 HZ with 100 feet of UTP from target device to user

• 1440 x 900 up to 75 HZ with 300 feet of UTP from target device to user

• 1360 x 768 up to 60 HZ with 500 feet of UTP from target device to user

• 848 x 480 @ 60 HZ with 100 feet of UTP from target device to user

Standard (AMX 5121 user station)):

• 1920 x 1440 @ 60 Hz with 100 feet of UTP from target device to user

• 1600 x 1200 up to 75 HZ with 200 feet of UTP from target device to user

• 1280 x 1024 up to 85 HZ with 1000 feet of UTP from target device to user
Widescreen (AMX 5121 user station)):

• 1920 x 1200 @ 60 HZ with 100 feet of UTP from target device to user

• 1680 x 1050 up to 60 HZ with 200 feet of UTP from target device to user

• 1440 x 900 up to 75 HZ with 800 feet of UTP from target device to user

• 1360 x 768 up to 60 HZ with 1000 feet of UTP from target device to user

M

Safety and EMC

p

provals and

A
Markings

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

Table 1.7: AMIQ Module Specifications

Server Ports

Number
Type AMIQ-PS2 module, AMIQ-USB module, AMIQ-VSN module
Connector • AMIQ-PS2 module: 6-pin miniDIN, PS/2 keyboard and mouse; 15HDD male,

1

VGA video; 2 RJ

• AMIQ-VSN module: 8-pin miniDIN, Sun keyboard and mouse; 13W3 male,
VGA v

ideo

• AMIQ-WSN module: 8-pin miniDIN, Sun keyboard and mouse; 13W3 male,

ideo

VGA v

• AMIQ-USB module: USB keyboard and mouse (supports Intel, Sun,
Macintosh)

-45 AMX switch interconnect

, 15HDD male, VGA video

AMX.book Page 82 Thursday, June 12, 2008 4:14 PM

82 AMX Switch Series Installer/User Guide

Table 1.7: AMIQ Module Specifications (Continued)

Sync Types Separate horizontal and vertical; sync on green; composite sync
Plug and Play DDC2B

User Ports

Number 1
Connectors
Audio (Bandwidth) 7.5K Hz
Serial (Baud Rate) 38.4 KBaud

Mechanical

H x W x D 20 x 39 x 460 mm (0.8 x 1.5 x 18.1 in)
Weight

Environmental

Power Consumption 650 mW
DC-input voltage 5 VDC

Temperature

Humidity

Safety and EMC
Approvals and
Markings

RJ-45 AMX switch interconnect

0.13 kg (0.29 lb)

10° to 5 0° Celsiu s (50° to 122° Fahrenheit) operati n g

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating

10 to 95% noncondensing operating

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

Table 1.8: AMIQDM Module Specifications

Server Ports

Number
Type AMIQDM-PS2 module, AMIQDM-USB module, AMIQDM-VSN module
Connector • AMIQDM-PS2 module: 6-pin miniDIN, PS/2 keyboard and mouse; 15HDD

Sync Types Separate horizontal and vertical; sync on green; composite sync

1

male, VGA video; 2 RJ-4

• AMIQDM-USB module: USB keyboard and mouse (supports Intel, Sun,
Macintosh)

• AMIQDM-VSN module: 8-pin miniDIN, Sun keyboard and mouse; 13W3 male,
VGA video; 2 RJ

, 15HDD male, VGA video; 2 audio; serial port

-45 AMX switch interconnect; 2 audio; serial port

5 AMX switch interconnect; 2 audio; serial port

AMX.book Page 83 Thursday, June 12, 2008 4:14 PM

Table 1.8: AMIQDM Module Specifications (Continued)

Plug and Play DDC2B

User Ports

Number 2

Appendices 83

Connectors
Audio (Bandwidth) 7.5 KHz
Serial (Baud Rate) 38.4 KBaud

Mechanical

H x W x D 20 x 39 x 78 mm (0.8 x 1.5 x 3.1 in)
Weight

Environmental

Power Consumption 1W
DC-input voltage 6 VDC

Temperature

Humidity

Safety and EMC
Approvals and
Markings

RJ-45 AMX switch interconnect

0.13 kg (0.29 lb)

0° to 4 0° C e ls ius (32° to 104° Fahrenheit) operatin g

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating

10 to 95% noncondensing operating

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

Table 1.9: AMIQ-SRL Module Specifications

Server Ports

Number
Type DCE
Connector

User Ports

Number 1
Connectors

Serial Ports

1

9-pin D-sub female

RJ-45 AMX switch interconnect

AMX.book Page 84 Thursday, June 12, 2008 4:14 PM

84 AMX Switch Series Installer/User Guide

Table 1.9: AMIQ-SRL Module Specifications (Continued)

Type
Emulation
Baud Rate
Parity

DCE
VT100
115200, 57600, 38400, 19200, 9600, 2400, 1200, 300 bits per second
Even, Odd, None

Flow Control None, CTS/RTS or XOn/XOff

Mechanical

H x W x D 20 x 39 x 78 mm (0.8 x 1.5 x 3.1 in) with serial connector
Weight

0.13 kg (0.29 lb)

Environmental

AC-input current rating

230 mA

DC-input voltage 5 VDC

Temperature

Humidity

10° to 5 0° Celsiu s (50° to 122° Fahrenheit) operati n g

-20° to 60° Celsius (-4° to 140° Fahrenheit) nonoperating

10 to 95% noncondensing operating

Safety and EMC
Approvals and

UL, FCC, cUL, ICES-003, CE, VCCI, C-Tick

Markings

AMX.book Page 85 Thursday, June 12, 2008 4:14 PM

Appendix B: Using AMIQ-SRL Modules

The AMIQ-SRL module is a serial-to-VGA converter which permits VT100-capable devices to be
viewed from the AMX 51xx user station. The actual serial data is not accessed, but is merely
displayed. All serial data coming from the target device is displayed in a VT100 window, placed
into a video buffer and sent to the AMX 51xx user station as though it came from a VGA target
device. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they
were typed on a VT100 terminal.

AMIQ-SRL module modes

The following modes can be accessed from the AMIQ-SRL module:

• On-Line: This mode enables you to send and receive serial data.

• History: This mode enables you to review serial data.

• Configuration: This mode enables you to specify communication parameters, the appearance
of

the serial data, key combinations for specific actions and macros.

Appendices 85

Configuring the AMIQ-SRL module

NOTE: The AMIQ-SRL module is a DCE device and only supports VT100 terminal emulation.

Pressing Ctrl-F8 will activate the Configuration Screen, which contains menu items that allow you
to configure your AMIQ-SRL module.

NOTE: When the Configuration Screen is active, pressing Enter saves changes and returns you to the previous
screen. Pressing Esc returns you to the previous screen without saving changes.

Within the Configuration Screen, you can modify the following options:

• Baud Rate: This option allows you to specify the serial port communications speed in bauds
per second

(BPS). Available options are 300, 1200, 2400, 9600, 19200, 34800, 57600 or

115200. The default value is 9600.

• Parity: This option allows you to specify the serial port communications parity. Available

s are EVEN, ODD or NONE. The default value is NONE.

option

• Flow Control: This option allows you to specify the type of serial flow control. Available
options

are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is

NONE. If you select a Baud Rate of 115200, the only available Flow Control is RTS/

(hardware).

CTS

• DSR/CD Mode: This option allows you to control the Data Set Ready/Carrier Detect line on
your

serial interface. Available options are Alway s on and Toggle. The default value is

Always on.

• Enter Sends: This option enables you to specify the keys that
pressed. Available options are <CR> (Enter) or <CR><LF> (Enter

• Received: This option enables you to specify how the module translates a
character. Available options are <CR> (Enter) or <CR><LF> (Enter

are transmitted when Enter is

- Linefeed).

received Enter

- Linefeed).

AMX.book Page 86 Thursday, June 12, 2008 4:14 PM

86 AMX Switch Series Installer/User Guide

• Background: This option changes the screen’s background color. The currently-selected color
displays in the option line as it is changed. Available colors are Black, Grey, Light Grey,
White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange Red, Maroon and
Brown. The default color is Black. This value cannot be identical to the Normal Text or Bold
Text value.

• Normal Text: This option changes the screen’s normal text color
displays in the option line as it is changed. Available colors are Black, Grey, Light Grey,
White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange Red, Maroon and
Brown. The default color is Grey. This value cannot be identical to the Bold Text or
Background value.

• Bold Text: This option changes the screen’s bold text
displays in the option line as it is changed. Available colors are Black, Grey, Light Grey,
White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange Red, Maroon and
Brown. The default color is White. This value cannot be identical to the Normal Text or
Background value.

• Screen Size: This option allows y
are widths of 80 columns or 132 columns. The length for both widths is 26 lines.

The following Configuration Screen options enable you to define the function keys that will
perform a selected action.
function key that you want to associate with the action. For example, if you want to change the
Configuration (Config) Key Sequences option from <CTRL-F8> to <CTRL-F7>, press and hold

Ctrl key and then press F7.

the

• Config Key Sequences: This option allows you to define the key combination that causes the
Configuration Screen to appear

• On-Line Key Sequence: This option allows you to define the key sequence that displays the
On-Line mo

de. The default key sequence is

• Help Key Sequence: This option allows you to define the key combination that displays the
Help System s

creen. The default key sequence is

• History Key Sequence: This option allows you to define the key combination that enables
History

mode. The default key sequence is

• Clear History Key Sequence: This option allows you
the history buffer while in History mode. The default key sequence is

• Break Key Sequence: This option allows you to configure the key combination that generates a
break co

ndition. The default key sequence is

. The currently-selected color

color. The currently-selected color

ou to specify the screen’s text width size. Av ailable values

To specify a new function key, press and hold the

.

Ctrl-F10.

Ctrl-F1.

Ctrl-F9.

to define the key combination that clears

Alt-B.

Ctrl key, then press the

Ctrl-F11.

To configure an AMIQ-SRL module:

1. Press

Ctrl-F8. The Configuration Screen will appear.

2. Select a parameter to change. You can navigate the Configuration Screen using the

Down Arrow keys.

and

3. Modify the selected value using the

Up Arrow

Left Arrow and Right Arrow keys.

AMX.book Page 87 Thursday, June 12, 2008 4:14 PM

4. Repeat steps 2 and 3 to modify additional values.

5. Press

Enter to save your changes and exit the Configuration Screen.

- or ­Press

Esc to exit the Configuration Screen without saving the changes.

Creating an AMIQ-SRL module macro

Appendices 87

Pressing the Page Down key when the Configuration Screen is

displayed will provide access to the
Macro Configuration screen. The AMIQ-SRL module can be configured with up to 10 macros.
Each macro can be up to 128 characters in length.

To create a macro:

1. Select the AMIQ-SRL module you wish to configure and

press Ctrl-F8 to activate the

Configuration Screen.

2. When the Configuration Screen appears, press

Page Down to view the Macro Configuration screen.

The Macro Configuration screen shows the 10 available macros and the associated key
sequences, if any, for each.

3. Using the

Up Arrow and Down Arrow keys, scroll to an available macro number and highlight

the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any
combination of
keystroke sequence that will activate the new macro, press the

4. On the line below the macro keystroke sequence you ju

Ctrl or Alt and a single key may be used. When you have finished entering the

Down Arrow key.

st entered, type the keystroke sequence

that you wish the macro to perform.

5. Repeat steps 3 and 4 to configure additional macros.

6. When finished, press

Enter to save your changes and exit the Macro Configuration screen.

- or ­Press

Esc to exit the Macro Configuration screen without saving the changes.

Using History mode

History mode allows you to examine the contents of the history buffer, which contains the events
that have occurred.

The AMIQ-SRL module maintains a buffer containing 240 lines minimum, or 10 screens, of
output. When the history buffer is full, it will add new lines at the bottom of the buffer and delete
the oldest lines at the top of the buffer.

NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the
following procedure are the default values. These key combinations can be changed using the
Configuration Screen.

AMX.book Page 88 Thursday, June 12, 2008 4:14 PM

88 AMX Switch Series Installer/User Guide

To use History mode:

1. Press

Ctrl-F9. The mode will display as History.

2. Press each key to perform the action described in the following table.

Table 1.10: History Mode Control Keys

History Mode Action

Home Move to the top of the buffer.
End Move to the bottom of the buffer.
Page Up Move up one buffer page.
Page Down Move down one buffer page.
Up Arrow Move up one buffer line.
Down Arrow Move down one buffer line.

Enters

Configuration mode. The Configuration Screen will display. Press Ctrl-F9 to

CTRL-F

CTRL-F11

return to the previous screen with History mode enabled or Ctrl-F10 to return to the
previous screen with On-Line mode enabled.

Clears the history buffer. If you choose this option, a warnin
Press Enter to delete the history buffer or Esc to cancel the action. The previous
screen will redisplay.

g screen will appear.

3.

When finished, press

Ctrl-F10 to exit History mode and return to On-Line mode.

AMIQ-SRL module pinouts

The AMIQ-SRL module pinouts are provided in the following table.

Table 1.11: AMIQ-SRL Module Pinouts

DB9-F

1 DCD- Data Carrier Detect Out of SRL DTR - Data Terminal Ready
2 RXD - Receive Data Out of SRL TXD - Transmit Data
3 TXD - Transmit Data In to SRL RXD - Receive Data
4 DTR - Data Terminal Ready In to SRL DSR - Data Set Ready
5 GND - Signal Ground N/A GND - Signal Ground
6 DSR - Data Set Ready Out of SRL DTR - Data Terminal Ready
7 RTS - Request to Send In to SRL CTS - Clear to Send

Host Signal
Name/Description

Signal Flow SRL Signal Name/Description