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AdminWorks 1.2
Administrator's Manual
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Avocent AdminWorks 1.2 Administrator's Manual

AdminWorks
Console Administrator’s Guide
Version 1.2
TM
Table of Contents
Contact Information...................................................................................................... 6
What is Avocent AdminWorks management suite? ................................................... 7
Summary of Features................................................................................................7
Accessing the Help Messages and FAQ...................................................................8
Definitions.................................................................................................................9
System Requirements ................................................................................................ 10
AdminWorks Console..............................................................................................10
AdminWorks Agent .................................................................................................11
Invoking the AdminWorks Console program............................................................12
Components of the Main Console Window...............................................................13
Topology Frame......................................................................................................14
Organization...................................................................................................... 14
Task Groups...................................................................................................... 15
Using the pop-up menu.....................................................................................15
New Group.................................................................................................. 15
Rename Group............................................................................................16
Delete Group...............................................................................................16
Workgroup Frame...................................................................................................16
Illustrations of System Status Icons...................................................................19
Information Frame...................................................................................................20
System Display section .....................................................................................21
Information Display section ...............................................................................22
Summary.....................................................................................................22
Hardware.....................................................................................................22
Software......................................................................................................23
Health..........................................................................................................23
CPU Temperature..................................................................................24
CPU Fan................................................................................................25
Board Temperature................................................................................26
Board Fan..............................................................................................27
Power Supply.........................................................................................27
Hard Disk(s)...........................................................................................29
Indicators for “Sensor Not Detected” vs. “Off-line”.............................................30
If the System is On-line but Sensor is not Detected.....................................30
If the System is Off-Line..............................................................................30
Status Frame ..........................................................................................................31
The Menu Bar..............................................................................................................32
Console Menu.........................................................................................................32
Discover............................................................................................................32
Poll....................................................................................................................33
System Logs... ..................................................................................................34
2 Table of Contents
Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Discovery..................................................................................................... 35
Polling.......................................................................................................... 36
Agent ID Sync.............................................................................................. 36
Hardware Change Alerts and the Hardware Change Log............................37
Event Filter.............................................................................................38
Event Properties.................................................................................... 39
Deleting all entries in any of the Logs.......................................................... 39
Exporting any of the Logs............................................................................40
Setting the number of entries to be saved in each Log................................ 40
Preferences....................................................................................................... 41
General tab.................................................................................................. 41
Launch AdminWorks Console at System Startup ..................................41
Temperature Scale ................................................................................ 42
Company Information............................................................................. 42
View tab....................................................................................................... 43
Logs tab....................................................................................................... 44
Discovery...............................................................................................44
Poll Information......................................................................................44
Agent ID Sync........................................................................................44
Hardware Change..................................................................................44
Discovery tab............................................................................................... 45
Auto-discovery at Console startup.........................................................46
Schedule Enabled..................................................................................46
Set IP range to discover systems across routers...................................46
Exit....................................................................................................................47
Client Menu.............................................................................................................48
Add to Group..................................................................................................... 48
Managing Systems......................................................................................48
Adding an UnManaged System to a Group in Managed Systems..........49
Moving Managed Systems..................................................................... 51
Remove............................................................................................................. 52
Cancel............................................................................................................... 52
Refresh ............................................................................................................. 53
Sync Agent ID With... ........................................................................................53
Power Off..........................................................................................................55
Restart .............................................................................................................. 55
Configure Restriction......................................................................................... 55
Group Menu............................................................................................................ 58
New Group........................................................................................................58
Rename Group.................................................................................................. 59
Delete Group..................................................................................................... 59
View Menu.............................................................................................................. 60
Tool Bar............................................................................................................. 61
Status Bar .........................................................................................................61
Windows ........................................................................................................... 62
All Systems .......................................................................................................62
Online Systems.................................................................................................62
Absent Systems ................................................................................................63
Over 3 Days................................................................................................. 63
Over 1 Week ............................................................................................... 63
Table of Contents 3
Over 1 Month............................................................................................... 63
Over 3 Months.............................................................................................63
Large Icon.........................................................................................................64
Small Icon .........................................................................................................65
Detail List ..........................................................................................................65
Adding/Removing Columns.........................................................................66
Re-arranging Column Sequence .................................................................67
Sorting Information by Column ....................................................................68
Moving Column Dividers.............................................................................. 68
Tools Menu............................................................................................................. 69
Report Generator... ...........................................................................................69
System Asset Report................................................................................... 70
Adding, Removing, and Re-sequencing Columns.................................. 72
Moving Column Dividers........................................................................73
Sorting Information by Column............................................................... 73
Entering Comments...............................................................................73
Displaying Report Summary Data in Chart Form...................................74
Software Asset Report................................................................................. 75
Adding, Removing, and Re-sequencing Columns.................................. 75
Using the Tool Bar in the Report Windows.................................................. 77
Print....................................................................................................... 77
Print Setting........................................................................................... 78
Preview..................................................................................................78
Previewing the System Asset Report...............................................78
Previewing the Software Asset Report.............................................80
Using the Tool Bar in the Print Preview window...............................81
Export.................................................................................................... 83
Help....................................................................................................... 85
Exit.........................................................................................................85
Find...................................................................................................................86
Help Menu...............................................................................................................90
AdminWorks Help .............................................................................................90
Check Updates.................................................................................................. 90
Enter Activation Key.......................................................................................... 91
If the Trial/Evaluation version expires.......................................................... 91
Contact Us ........................................................................................................92
About AdminWorks ...........................................................................................93
About Box for Console program...................................................................93
About Box for Agent program ......................................................................93
General tab............................................................................................94
About tab............................................................................................... 94
Frequently Asked Questions...................................................................................... 95
Index............................................................................................................................ 99
4 Table of Contents
Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Copyright Information
This User’s Manual, as well as the software described in it, are furnished under license and may only be used or copied in accordance with the terms of the license. This document is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Avocent Corp. Avocent Corp. assumes no responsibility or liability for any errors or omissions that may appear in this document or any software that may be provided in association with this document, and makes no warranties for damages resulting from corrupted or lost data due to misuse, wrong operation, or malfunction of the products.
Except as permitted by such license, no part of this document, in whole or in part, may be copied, reproduced, adapted, transmitted, reduced, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, either mechanically, electronically, or manually, without prior consent in writing from Avocent Corp.
The illustrations that appear in this User’s Manual may differ slightly from the screens that actually appear when you operate the product. All names, telephone numbers, E-mail addresses, and other data shown within the examples are fictional and for illustrative purposes only. Any similarity to actual names, telephone numbers, E-mail addresses, and other data is purely coincidental.
Avocent AdminWorks™ is a trademark of the Avocent® Corporation. Avocent®, the Avocent logo®, and “The Power of Being There™” are trademarks or registered trademarks of Avocent Corporation or its affiliates. Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and other countries. Intel®, Pentium®, and Celeron® are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. The names of other actual companies, products, and brands mentioned herein may be claimed as the trade/brand names, service marks, trademarks, or registered trademarks of others.
First Edition for version 1.2 July 2005 Copyright © 2005 Avocent Corporation
All rights reserved.
Copyright Information 5
Contact Information
U.S. CORPORATE MAILING ADDRESS: Avocent Corporation
4991 Corporate Drive Huntsville Alabama 35805
Telephone: (256) 430-4000 Toll-free telephone: 1-866-286-2368 Fax: (256) 430-4030
Web site: http://www.avocent.com/adminworks Product support: adminworks@avocent.com Sales and marketing: sales@avocent.com Other inquiries: info@avocent.com
6 Contact Information
Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
What is Avocent AdminWorks management suite?
Avocent AdminWorks™ management suite (also referred to simply as “AdminWorks” in this document) is a simple-to-use and yet powerful application that provides a complete physical blueprint of desktop hardware and software to facilitate centralized asset management. It allows System Administrators to perform many of their daily tasks from their Console screen, rather than physically visiting individual workstations. Your everyday desktop or laptop PC is all that it takes to put IT management at your fingertips, such as keeping track of inventory, diagnosing faulty hardware, generating analytical reports, being alerted to unexpected hardware changes, remote power off/restart, and preventing a system remotely from performing certain operations such as using a diskette drive or downloading files.
In order for the Console to be able to remotely manage systems, the Avocent AdminWorks Agent program must first be installed on each of the desired systems. The Avocent AdminWorks Console program will then be able to “discover” those systems. This includes UDP broadcast discovery and polling of nodes (systems) within the Local Area Network; and, for cross-router discovery, systems for which IP address ranges have been set for scanning capability.
Information polled from the systems is stored in a database. Therefore, if there is more than one Administrator in the same organization, they can all share the same database information. In the Task Group topology, you can view and manipulate your Managed Systems. In the Organization topology, you can switch between Managed Systems and UnManaged Systems.
Summary of Features
Without leaving your own desk, you can simultaneously manage the desktop PCs, NoteBook PCs, and Servers of the organization. Among other things, Avocent AdminWorks allows you to:
Manage systems Un-manage/remove systems from groups Know at a glance what the status of each system is
On-line, off-line, absent for various periods of time, being managed by another Administrator, restricted usage, or “pending” (a state when an action is in progress or waiting in queue).
View system information, both hardware and software
Asset tracking management automatically captures detailed configuration and logs/monitors any asset changes. If hardware is found to be changed or missing, you will receive an alert in the Console window and an entry will be made in the Hardware Change Log.
Search for and display only systems meeting your specified constraints and criteria.
What is Avocent AdminWorks management suite? 7
View the Health/sensor data history of managed systems
Avocent AdminWorks monitors the hardware of the systems in the network for temperature, voltage, fan, hard drive, etc., and logs all abnormalities.
View system logs (Hardware Change, Discovery, Polling, Agent ID Synchronization) and
set the maximum number of entries you want to retain in the history.
Set restrictions on the usage of managed systems
Remote hardware and software restriction management capability allows Administrators to prevent a remote system from downloading or creating files of the specified filetypes. Usage of a USB storage device, a CD-ROM, a diskette drive, or 1394 mass storage devices can be “locked” remotely to prevent data exchange.
Generate reports
System Asset Reports and Software Asset Reports with charts can be generated at any time for tracking and information analysis. These can be printed or exported to a new file. Preview and adjust reports before printing if desired.
Synchronize Agent IDs
Agent ID synchronization allows Avocent AdminWorks to retain the history data of a system on which the Agent was re-installed, instead of recognizing it as a new, offline system.
Customize auto-discovery settings. Poll systems in the database to refresh the information and keep it up-to-date. Power off, or re-start, your managed systems remotely.
Accessing the Help Messages and FAQ
If you have questions about a particular command or procedure while using Avocent AdminWorks, you can probably obtain the answer by consulting the built-in Help messages.
In the main Console window, select AdminWorks Help from the Help Menu. If the Report window is currently active, click the Help button in the Tool Bar to access
the Help.
In addition, at the end of this User’s Manual there is a Frequently Asked Questions section which includes trouble-shooting tips.
8 What is Avocent AdminWorks management suite?
Definitions
In this document, the following terms are used.
System
Three types of computers can be managed by the AdminWorks Console: Desktop
computers, NoteBook computers, and Servers. In AdminWorks, these are
referred to as individual “systems.” (The AdminWorks Agent must be installed on a
system in order for the Console to be able to discover it.)
Discovery
During the installation of the AdminWorks Agent program on a system, a unique ID
known as the “Agent ID” is generated and stored in the system. The term
“Discovery” refers to the process whereby the Console sends a broadcast to detect
any systems on the network that are identified by Agent IDs, retrieves those
systems’ most up-to-date information, and saves it in the AdminWorks database.
Managed System
A system on which the Agent program has been installed and which has been
discovered, and which you have chosen to add to a group in your “Managed
Systems” (and the owner of the system has agreed) so you can monitor and control
it (to a certain degree) using your Console.
Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
UnManaged System
A system listed under “UnManaged Systems” in AdminWorks is a system on the
network in which the Agent has been installed and which has been discovered by
the Console, but which you have not yet chosen to list in your Managed Systems.
(Note that it could be a system that is currently being managed by another Console
Administrator.)
Absent System
A system that has previously been discovered, but has not been detected during the
Discovery process for a period of time since the most recent discovery. In the
Workgroup frame, you can filter the view so that only the systems that have been
absent for three days, or one week, or one month, or over three months are
displayed.
What is Avocent AdminWorks management suite? 9
System Requirements
AdminWorks Console
After you have installed the Console program, you can use it to “discover” and manage systems on which the Agent program has been installed. The machine on which the Console program is installed should have the following minimum requirements.
Supported Operating System:
Microsoft® Windows® XP Home/Professional/Professional x64, Server 2003
Hardware:
Intel® Pentium® III 500 MHz or higher (or Celeron® equivalent)  256 MB of RAM or higher
Available Hard Drive Space:
20 MB of free space for AdminWorks Console installation 100 MB of free space for the database
Minimum Recommended Display Configuration:
800 x 600 with 16-bit color
NOTE: When you install the Console program, one of the Setup windows will
require you to select Typical or Agent Only. The Typical button is selected by default and will install the Agent program on that computer along with the Console program. (You will still need to install the Agent program individually on the other computers that you wish to manage.)
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
AdminWorks Agent
The AdminWorks Agent program must be installed individually on each system that you want the Console to be able to detect and recognize. The installation process places an Agent ID on the system, enabling the Console program to “discover” it. The Agent program can be installed on Desktop computers, Notebook computers, and Servers.
Any machine on which the AdminWorks Agent is installed should have the following minimum requirements:
Supported Operating Systems:
Microsoft® Windows® 2000 Professional/Server/Advanced Server  Microsoft® Windows® XP Home/Professional/Professional x64  Microsoft® Windows® Server 2003
Hardware:
Intel® Pentium® III 350 MHz or higher (or Celeron® equivalent)  128 MB of RAM or higher
Available Hard Drive Space:
5 MB of free space for AdminWorks Agent installation
Minimum Recommended Display Configuration:
800 x 600 with 16-bit color
NOTE: If you run the standard Setup program to install the Agent program on each
system, follow the instructions on the screen (make sure to select Agent Only when prompted).
Alternatively, you can use the batch (.bat) files that are provided with the installation package. This reduces the installation to one step. Batch files are provided for each system type: Desktop, Notebook, and Server. Simply run the appropriate batch file. For example, when installing the Agent program on a Desktop computer, just run your batch file for Desktop computers.
System Requirements 11
Invoking the AdminWorks Console program
After you have installed the AdminWorks Console, a shortcut icon will be placed on your
desktop:
You can launch the Console program the first time by double-clicking on the desktop icon, or by selecting Start Menu > Programs > Avocent AdminWorks > AdminWorks Console.
If you want the AdminWorks Console to start automatically every time the computer that it’s installed on is booted up, select the Console Menu > Preferences... > General tab and then select the Launch AdminWorks Console at system startup checkbox. By default, the checkbox is not checked, as shown in the figure below.
In fact, after AdminWorks is initially started, we recommend that you select Preferences... from the Console Menu, and customize the settings available in all four of the tabs to your preference, as explained later in this Manual.
NOTE: Unlike the Console program, the Agent program never needs to be
specifically invoked. After installation on a system, the Agent program automatically runs (transparently to the user) whenever that system is started. There is no need to separately start the Agent program every time the system is booted up.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Title Bar
Menu Ba
r Tool Bar
(contains four buttons)
Components of the Main Console Window
The main components/areas of the AdminWorks Console window are identified below and are explained on the following pages.
Topology Frame
Workgroup Frame
Status Bar ¯
Temporarily displays information about operations currently in progress.
Status Frame
Information Frame ¯
You can choose to display Summary, Hardware, Software, or Health
information related to the selected system.
Components of the Main Console Window 13
Topology Frame
As shown in the illustration on the previous page, the Topology frame is the leftmost frame of the AdminWorks Console window. This frame can be re-sized by placing the mouse pointer on the right border of the frame, then pressing the left mouse button and dragging left or right. Likewise, the bottom border can be moved up or down (but this also affects the bottom border of the Workgroup frame).
The Topology frame can be hidden temporarily or re-displayed using the View Menu > Windows > Topology command, or drag the right border of the frame all the way to the left to hide it. To hide the Topology frame as the “permanent” default behavior, use the Console Menu > Preferences... > View tab.
There are two types of topology structures provided in AdminWorks, each serving different purposes: Organization and Task Groups. To switch between the two, click the Organization button or Task Groups button directly above the Topology frame.
Organization
This is a one-to-one topology, meaning that one system can only belong to one group (organization) under this topology. This topology is intended to be used in asset and management report generating. As the Console administrator, you can create new groups, and sub-groups within the groups.
The first time you invoke AdminWorks Console, it will search for (“discover”) all systems on the network on which the AdminWorks Agent program has been installed, and will list them under UnManaged Systems in the Organization topology. You can then select which systems you want to move into Managed Systems.
By default, the root level group is named “Organization Tree.” This root level cannot be deleted, but you can rename it using the Console Menu > Preferences... > General tab. The text entered into the Company Name field will be used as the name of the root level in the Organization topology.
As explained later in this User’s Manual, you can use the New Group command on the Group Menu to create new groups under Managed Systems. Then use the Add to Group command on the Client Menu to move the systems you want to manage into the desired groups. You can also manage the managed systems by dragging-and-dropping them from one group into another group.
The Remove command is available on the Client Menu only when the Organization topology is active. You must use this command if you want to un-manage a system (you cannot drag-and­drop to UnManaged Systems).
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Task Groups
For task-oriented purposes, Task Groups is more flexible for managing systems. Task Groups is a one-to-many topology, meaning that one system can simultaneously belong to multiple groups. You can drag-and-drop a system from Managed Systems to any or all of the groups you have created under Task Groups, or from within a group to another group, where it will then co-exist in both.
Also unlike the Organization topology, this is a single-layer topology, meaning that sub-groups cannot be added within groups.
When Task Groups is active, you cannot view UnManaged Systems. Click the Organization button at the top of the Topology frame if you want to work with the UnManaged Systems.
Using the pop-up menu
After you have created new groups under Organization and/or Task Groups, you can right-click on a group name to open the pop-up menu shown in the example below. Or, select the group in the tree that you want to operate on, and then click anywhere within an empty area of the Topology frame.
New Group
When you are in the Organization topology, as shown in the example above, you can right-click on any group name, then select New Group to create a sub-group under that group. Type the desired name for the group, then press the <Enter> key on your keyboard.
In the Task Groups topology, all groups are on the same level. You cannot add sub-groups. Therefore, if you right-click on a group name in Task Groups, the New Group command will not create a sub-group under the selected group. Instead, New Group will add a new group of the same level.
Components of the Main Console Window 15
Rename Group
Allows you to change the name of the selected group in either the Organization topology or the Task Groups topology.
Delete Group
Allows you to delete any group with one exception: the “Organization Tree” group in the Organization topology cannot be deleted.
Whenever an add/delete/rename operation has completed successfully, a message will indicate such in the Status frame of the main AdminWorks Console window.
NOTE: You can also add, delete, and rename groups using the commands on the Group Menu.
Workgroup Frame
The Workgroup frame is the central frame of the AdminWorks Console window. It displays the discovered/un-managed or managed systems, and the results of searches for specific systems. For example, in the Topology frame, you can select Managed Systems, UnManaged Systems, and/or a particular group. The related systems will then be shown in the Workgroup frame.
The icons at the top of the Workgroup frame provide convenient shortcuts for you to switch the view and filter the view. Hover the mouse pointer over an icon to view the ToolTip for that icon. These functions are also available on the View Menu, and are explained later in this User’s Manual in the View Menu section.
You can filter the view to display only the:
Online Systems
All Systems
Absent Systems ¯ Over 3 Days
Absent Systems ¯ Over 1 Week
Absent Systems ¯ Over 1 Month
Absent Systems ¯ Over 3 Months
An “absent system” is a system that has previously been discovered, but has not been detected during the Discovery process for a period of time (at least four days) since the most recent discovery.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
You can switch the view so that the systems are displayed as:
Large Icons
Small Icons
Detail List
Also in the View Menu sub-section entitled Detail List, you will find information about adding/removing columns, re-arranging column sequence, sorting information by column, and moving column dividers within the Workgroup frame. Detail List view is illustrated below.
When you use the above icons to change the view, the change is temporary; that is, it is not saved when you exit. Each time AdminWorks is invoked, it will revert back to the default view that you have specified in the Console Menu > Preferences... > View tab > Workgroup Frame field.
The name of the currently selected group will be shown at the top of the Workgroup frame. In the example below, no specific group has been selected. All Managed Systems are being displayed in this example. You can drag-and-drop a system to a group in the Topology frame, or use menu commands to add systems to groups as explained later in the Client Menu section.
This frame cannot be hidden, but it can be re-sized by dragging the left, right, and/or bottom border of the frame to the desired position.
The illustration of the Workgroup frame below shows the pop-up menu that appears when you right-click on a system, and also shows Detail List view as being the active view.
Components of the Main Console Window 17
In addition, the pop-up menu shown below appears when you right-click anywhere within an empty area of the Workgroup frame.
The commands on these menus are all available from the Menu Bar also, and are explained in detail later in this User’s Manual in their respective sections.
Illustrations of all possible System Status icons that might appear in the Workgroup frame are shown on the next page.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Illustrations of System Status Icons
Three types of computers can be discovered and managed by the AdminWorks Console: Desktop computers, NoteBook computers, and Servers. In AdminWorks, these are referred to as individual “systems.” (The AdminWorks Agent must be installed on a system in order for the Console to be able to discover it.)
During your usage of AdminWorks, you will see the systems represented with various icons which provide a visual clue as to the type of system, and current status. These will display in the Workgroup frame.
DESKTOPS NOTEBOOKS SERVERS THE ICON INDICATES THAT THE
SYSTEM IS IN THIS STATUS.....
On-line
Off-line
Being Managed ¯ The system
is already being managed by another Console administrator.
Pending ¯ When AdminWorks is currently performing a process, such as a “manage request,” the system is temporarily shown as in a “pending” state.
In addition, the System Name will be shown under each icon. For example:
Components of the Main Console Window 19
Information Frame
The Information frame is the rightmost frame of the AdminWorks Console window. This frame is comprised of two sections, System Display and Information Display, as shown below.
System Display section (explained
on next page).
You can drag this border up or down.
Click on the desired
“tab button”
(Summary, Hardware, Software, and Health) to display
the related information. In this example, the Summary button is selected.
Information Display section.
In this example, Summary information is displayed for the system currently selected in the Workgroup frame.
You can drag this border left or right.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
The Information frame can be hidden temporarily or re-displayed using the View Menu > Windows > Information command during the course of an AdminWorks session. Or, to hide the Information frame as the “permanent” default behavior, use the Console Menu > Preferences... > View tab > Information Frame field (select Open or Closed; default is Open).
System Display section
The System Display section is located in the upper portion of the Information frame. It displays various data concerning the system currently selected in the Workgroup frame. The Update Date field refers to the most recent date and time that information was polled and refreshed for this system. The Last Detected date indicates the last time the system was detected by the Console (could be through Discovery, Polling, Alert, etc.).
Right-clicking on the system icon in the System Display section displays the menu shown below. The commands on this menu are also available from the Menu Bar and are explained in detail later in this User’s Manual in their respective sections.
Components of the Main Console Window 21
Information Display section
The lower portion of the Information frame displays various data concerning the managed system which is currently selected in the Workgroup frame. The exact data displayed depends on which “tab button” is selected: Summary, Hardware, Software, or Health.
Summary
When you click the Summary button, details concerning Processor, Board, and System are displayed. An example illustration of the Summary information was shown earlier in this section.
Hardware
Clicking the Hardware button displays hardware information concerning the selected managed system. This information may be used, for example, to determine upgrade-ability of components in the system.
One category of information at a time is shown. By default, Board data is displayed (shown below on the left). To view a different category of data, click on the related “button.” Available categories are Board, Processor, Cache, Memory (shown below on the right), Onboard Devices, and Hard Drive.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Software
Click the Software button in the Information frame if you wish to view an alphabetical listing of software applications that are installed on the managed system. Version information will also be listed, if available. A partial illustration is shown below.
Health
When you click the Health button, the general “health status” of the managed system is displayed. From the drop-down list, select the category of sensor data you want to view, including:
CPU Temperature CPU Fan Board Temperature (displays a maximum of two temperature sensors)  Board Fan (displays a maximum of two fan sensors)  Power Supplies Hard Disks
Components of the Main Console Window 23
CPU Temperature
In the illustration below on the left, the CPU Temperature data is shown.
From the drop-down list in the Interval field, you can specify how often you want AdminWorks to check the various sensor data and record it into the Console’s database. The choices are 30 seconds, 60 seconds, 20 minutes, and 60 minutes.
Click the History button to view the History data of the sensors. AdminWorks retains sensor data for the most recent seven-day period. An example is illustrated on the right above. You can select a date from the drop-down list to view the saved data (the most recent 24 items) for that date.
You can choose whether you want the CPU and Board temperatures to be displayed and recorded in Celsius or in Fahrenheit. As explained later in this Manual, you can use Console Menu > Preferences... > General tab > Temperature Scale to this. The temperature data in the sample illustrations above is shown in Celsius degrees.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Red line indicates the threshold temperature for the sensor.
Yellow line indicates the most recent readings for the sensor.
You can “hover” the mouse pointer over the indicator to display the threshold temperature, as illustrated here (in this example, the Threshold Value is 100 degrees Celsius). Normally, this reading is shown in green color. If the temperature exceeds the threshold, the reading will be shown in red.
CPU Fan
CPU Fan data and History are displayed in screens similar to the ones explained above. The fan speed is shown in RPM (revolutions per minute) measurement. If the fan has stopped, data will continue to be recorded at the 0 (zero) level.
Components of the Main Console Window 25
Board Temperature
Although the sample illustration below shows only one board, up to two different board temperatures can be monitored, if applicable. If there are two, both temperatures will be shown simultaneously. In the graph, each board temperature will be shown in a different color. One will be shown as a yellow line, the other will be shown as an aqua-blue line.
As with “CPU Temperature” illustrated earlier, the related Threshold Value will be displayed when you hover the mouse over the Temperature 1 indicator or the Temperature 2 indicator.
Select Temperature 1 or Temperature 2 from the drop-down list (if applicable) to view the related most recently recorded data in the lower portion of the Information frame. Likewise, in the History dialog box, select the Temperature 1 button or the Temperature 2 button.
Recall that you can use Console Menu > Preferences... > General tab > Temperature Scale to change the temperature scale from Fahrenheit (the default setting) to Celsius if desired.
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Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Board Fan
As with “CPU Fan” data shown earlier, the Board Fan speed is measured in RPM (revolutions per minute). If the fan has stopped, data will continue to be recorded at the 0 (zero) level.
Up to two different board fans can be monitored, if applicable. If there are two, data concerning both board fans will be shown simultaneously. In the graph, each board will be represented with a different color. One will be shown as a yellow line, the other will be shown as an aqua­blue line. (The illustration of the Board Fan screen in “If the System is Off-Line” at the end of this section shows two Board Fan indicators.)
Select Fan 1 or Fan 2 from the drop-down list (if applicable) to view the related most recently recorded data in the lower portion of the Information frame. Likewise, in the History dialog box, select the Fan 1 button or the Fan 2 button. (The Fan 2 option is not available if there is only one fan detected.)
Power Supply
When you select Power Supply, different indicators might be displayed, as shown in the example illustrations on the next page.
Unlike the “Board Fan” and “Board Temperature” sensors described above, which will display data for multiple fans or multiple boards simultaneously in the graph area, the Power Supply screen displays data for only one at a time. The graph changes according to the voltage type selected.
For example, Volt Core has been selected from the drop-down list in the figure on the left (on the next page), so the line in the graph is gray to indicate the most recently gathered Volt Core data from the sensor. If Volt +3.3 is selected, the line in the graph will be yellow. If Volt +5 is selected, the line will be blue. If Volt +12 is selected, the line will be green.
When the selected system is on-line, you can hover the mouse pointer over a voltage indicator to view both the upper and the lower Threshold Values for that voltage type.
Components of the Main Console Window 27
Likewise, when you click the History button, the Power Supply History window will contain a button for each voltage type available. After selecting the desired voltage button, choose the date you want to view from the drop-down list. An example is illustrated below.
28 Components of the Main Console Window
Avocent AdminWorks 1.2 User’s Manual ¯ July 2005
Hard Disk(s)
When you select Hard Disk(s) from the drop-down list, all hard disks that have been detected will be available for selection in the drop-down list under the graph. To view the memory available for a particular hard disk, select it from the drop-down list. The line in the graph will then indicate the memory available for that disk.
In addition, the S.M.A.R.T. status of all hard disks is monitored. If all hard disks are found to be without any indication of malfunction, the indicator “light” to the left of O.K. will be shown as a green circle, as shown in the example above. (When the system is off-line, the indicator will be gray.)
However, if any of the disks is found to be abnormal, the color will change to red and the word “WARNING” will display. In this case, you should hover your mouse pointer over the indicator immediately, to see which hard disk is possibly failing, and then back up that disk.
NOTE: S.M.A.R.T. stands for Self-Monitoring and Reporting Technology. It is a
standard interface that allows the disk to check its status, report it, and predict a gradual degradation of the disk. If an impending failure is detected, the red “light” provides a Warning so that you can take appropriate action such as backing up.
Components of the Main Console Window 29
Indicators for “Sensor Not Detected” vs. “Off-line”
If the System is On-line but Sensor is not Detected
If you select a specific type of sensor from the drop-down list, but that sensor is not detected, a message will inform you of such in an otherwise blank screen. In the example shown below on the left, the sensor for the Board Fan was not detected. (This message does not mean that the system is “Off-line.”)
If the System is Off-Line
If the selected system happens to be off-line, the normal Health screen displays, but the word
“Offline” displays in the indicators. The example illustration above, on the right, is also for “Board Fan.”
30 Components of the Main Console Window
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