Avocent 590-686-501D User Manual
DSR
Installer/User Guide
®
Switch
European Union Notification
Warning: This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his/her own expense.
Canadian Notification
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japanese Notification
Korean Notification
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under one or more of the
following designations: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or
Sales Level Model designation. The designation that is referenced in the EMC and/or safety reports and
certificates is printed on the label applied to this product.
DSR
®
Switch
Instal ler/ User Guide
Avocent, the Avocent logo, The Power of Being There, DSR, DSView,
Dambrackas Video Compression and OSCAR are registered trademarks
of A vo cent Corporation or its affiliates in the U .S . and other countries.
All other marks are the property of their respective owners.
© 2008 Avocent Corporation. All rights reserved. 590-686-501D
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
TABLE OF CONTENTS
Table of Contents
List of Figures ................................................................................................................ vii
List of Tables................................................................................................................... ix
Chapter 1: Product Overview.................... ....... ...... ....... ...... ...... ....... ...... ....... ...... ....... ..... 1
Features and Benefits ........................................................................................................................1
Reduce cable bulk.......................................................................................................................1
Control of virtual media-capable appliances (select models)....................................................2
Access the DSR switch via a standard TCP/IP network.............................................................2
DSView
Chapter 2: Installation ...................................... ...... ....... ...... ...... ....... ............................... 5
DSR Switch Connectivity...................................................................................................................5
Installation Overview.........................................................................................................................5
Getting started..................................................................... ...... ..................................... ............7
Setting up your network..............................................................................................................8
Rack Mounting a DSR Switch............................................................................................................8
Rack mounting safety considerations.........................................................................................8
Connecting the DSR Switch Hardware..............................................................................................9
Configuring the DSR Switch............................................................................................................11
Setting up the built-in web server.............................................................................................11
Setting up the DSView 3 software.............................................................................................11
Connecting to the on-board web interface through a firewall.................................................11
Verifying the Connections................................................................................................................ 13
DSR switch................................................................................................................................13
IQ and serial IQ modules .........................................................................................................13
Adjusting Mouse Settings on Target Devices ..................................................................................13
®
3 management software plug-in.................................................................................2
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Chapter 3: Local Port Operation................................................................................... 15
Basic Operations..............................................................................................................................15
Viewing and selecting ports and servers..................................................................................15
Selecting a target device...........................................................................................................15
Soft switching............................................................................................................................16
Viewing the status of your DSR switching system....................................................................16
iv DSR Switch Installer/User Guide
Navigating the OSCAR interface......................................... ...... ...... ....................................... ..17
Main Dialog Box Functions.............................................................................................................18
Setting virtual media options.................................................................................................... 19
Managing a KVM session.........................................................................................................20
Setup Dialog Box Functions............................................................................................................21
Changing the display behavior.................................................................................................22
Controlling the status flag........................................................................................................23
Selecting target devices for broadcasting.................................................................................25
Selecting target devices for Scan mode....................................................................................26
Setting local port Screen Saver options....................................................................................27
Setting the keyboard country code............................................................................................28
Configuring network settings....................................................................................................30
Configuring the DSView 3 server IP address...........................................................................31
Assigning device types..............................................................................................................32
Assigning target device names..................................................................................................33
Commands Dialog Box Functions...................................................................................................35
Enabling or disabling Broadcasting.........................................................................................36
Enabling or disabling Scan mode.............................................................................................36
Viewing and disconnecting user connections...........................................................................37
Displaying version information................................................................................................38
Resetting your PS/2 keyboard and mouse................................................................................40
Sending a ping request....................... ...... ........................................ .................................... .....41
Chapter 4: Web Interface Operations........................................................................... 43
Overview of the DSR Switch On-Board Web Interface...................................................................43
Viewing and Selecting Ports and Servers........................................................................................44
The DSR Explorer Window..............................................................................................................44
Using the side navigation bar...................................................................................................45
Using the top option bar ...........................................................................................................46
Launching a KVM Session...............................................................................................................46
Managing the DSR Switch On-Board Web Interface ......................................................................47
Upgrading IQ modules.............................................................................................................47
Managing USB speed ...............................................................................................................48
Rebooting the appliance...........................................................................................................48
Table of Contents v
Managing local accounts..........................................................................................................48
Access levels .............................................................................................................................48
Preemption levels......................................................................................................................49
Configuring virtual media........................................................................................................50
Virtual media session settings ..................................................................................................50
Managing Device Properties...........................................................................................................52
Viewing and changing appliance configuration information...................................................52
Power Controlling Target Devices..................................................................................................53
Configuring LDAP...........................................................................................................................54
LDAP Overview parameters.....................................................................................................54
LDAP Search parameters.........................................................................................................55
LDAP Query parameters..........................................................................................................57
Appliance and Target Device Query Modes.............................................................................58
Setting up Active Directory for performing queries.................................................................61
Chapter 5: The Video Viewer......................................................................................... 63
The Video Viewer Window...............................................................................................................63
Launching a KVM Session...............................................................................................................64
Session time-out....................................... ........................................ .........................................64
Video Viewer Window Features ......................................................................................................64
Changing the toolbar................................................................................................................66
Setting the window size.............................................................................................................66
Adjusting the view.....................................................................................................................66
Adjusting color depth................................................................................................................68
Additional video adjustment.......................... ..... ...... ........................................ ..... ...................68
Target video settings.................................................................................................................69
Contrast and brightness............................................................................................................70
Detection thresholds....................................................... ..... ........................................ .............70
Block Noise Threshold and Pixel Noise Threshold ..................................................................70
Automatic video adjustment......................................................................................................70
Refresh Image...........................................................................................................................71
Video Test Pattern ....................................................................................................................71
Adjusting mouse options...........................................................................................................71
Cursor type ...............................................................................................................................71
Mouse scaling...........................................................................................................................73
vi DSR Switch Installer/User Guide
Vendor-specific video settings..................................................................................................73
Mouse alignment and synchronization.....................................................................................73
Avocent Mouse Sync ........................................................................................................................74
Using Virtual Media........................................................................................................................75
Requirements ............................................................................................................................75
Sharing and preemption considerations...................................................................................75
Virtual Media dialog box..........................................................................................................76
Opening a virtual media session...............................................................................................76
Closing a virtual media session................................................................................................79
Using Keyboard Pass-through.........................................................................................................79
Using Macros...................................................................................................................................80
Saving the View................................................................................................................................80
Closing a Video Viewer Window Session ........................................................................................80
Chapter 6: Terminal Operations ................................................................................... 81
The Console Menu...........................................................................................................................81
Network Configuration....................................................................................................................81
Other Console Main Menu Options.................................................................................................83
Security Configuration .............................................................................................................83
Firmware Management ............................................................................................................84
Enable Debug Messages...........................................................................................................84
Restore Factory Defaults..........................................................................................................84
Reset Appliance ........................................................................................................................84
Exit............................................................................................................................................84
Appendices..................................................................................................................... 85
Appendix A: Flash Upgrades...........................................................................................................85
Appendix B: Using the DSR Remote Operations Software..............................................................88
Appendix C: Using Serial IQ Modules............................................................................................ 96
Appendix D: UTP Cabling.............................................................................................................100
Appendix E: Cable Pinout Information.........................................................................................102
Appendix F: Technical Specifications...........................................................................................104
Appendix G: Sun Advanced Key Emulation ..................................................................................117
Appendix H: Technical Support.....................................................................................................119
Index............................................................................................................................. 121
LIST OF FIGURES
List of Figures
Figure 1.1: Example DSR2035/8035 Switch Configuration .............................................................3
Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown).........................................6
Figure 2.2: DSR Switch Mounting Diagram.....................................................................................9
Figure 2.3: Typical DSR Switch Firewall Configuration................................................................12
Figure 3.1: OSCAR Interface Main Dialog Box..............................................................................19
Figure 3.2: OSCAR Interface Virtual Media Dialog Box ...............................................................20
Figure 3.3: OSCAR Interface Setup Dialog Box.............................................................................22
Figure 3.4: OSCAR Interface Menu Dialog Box.............................................................................22
Figure 3.5: OSCAR Interface Flag Dialog Box ..............................................................................24
Figure 3.6: Position Flag................................................................................................................24
Figure 3.7: OSCAR Interface Broadcast Dialog Box......................................................................25
Figure 3.8: OSCAR Interface Scan Dialog Box ..............................................................................26
Figure 3.9: OSCAR Interface Screen Saver Dialog Box.................................................................28
Figure 3.10: OSCAR Interface Keyboard Dialog Box....................................................................29
Figure 3.11: OSCAR Interface Network Dialog Box ......................................................................30
Figure 3.12: OSCAR Interface IP Setup Dialog Box ......................................................................31
Figure 3.13: OSCAR Interface DSView IP Dialog Box..................................................................32
Figure 3.14: OSCAR Interface Devices Dialog Box.......................................................................32
Figure 3.15: OSCAR Interface Device Modify Dialog Box.............................................................33
Figure 3.16: OSCAR Interface Names Dialog Box.........................................................................34
Figure 3.17: OSCAR Interface Name Modify Dialog Box..............................................................34
Figure 3.18: OSCAR Interface Commands Dialog Box..................................................................36
Figure 3.19: OSCAR Interface User Status Dialog Box .................................................................37
Figure 3.20: OSCAR Interface Disconnect Dialog Box..................................................................38
Figure 3.21: OSCAR Interface Version Dialog Box........................................................................39
Figure 3.22: DSRIQ Selection Dialog Box......................................................................................39
Figure 3.23: DSRIQ Version Dialog Box........................................................................................40
Figure 3.24: OSCAR Interface Ping Dialog Box ............................................................................41
Figure 4.1: Avocent DSR Explorer Window....................................................................................45
Figure 4.2: On-board Web Interface Appliance Virtual Media Session Settings screen................51
Figure 4.3: LDAP Overview Page in the On-Board Web Interface................................................55
vii
viii DSR Switch Installer/User Guide
Figure 4.4: LDAP Search Page in the On-Board Web Interface....................................................56
Figure 4.5: LDAP Query Page in the On-board Web Interface......................................................58
Figure 4.6: Active Directory - KVM User.......................................................................................59
Figure 4.7: Active Directory - KVM Appliance Admin..................................... ..............................60
Figure 4.8: Active Directory - Define Groups.................................................................................61
Figure 5.1: Video Viewer Window (Normal Window Mode) ..........................................................65
Figure 5.2: Manual Video Adjust Dialog Box.................................................................................69
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed .............................71
Figure 5.4: Video Viewer Session Options Dialog Box...................................................................74
Figure 5.5: Video Viewer Virtual Media Dialog Box......................................................................77
Figure 6.1: Console Main Menu......................................................................................................82
Figure 6.2: Network Configuration Menu.......................................................................................82
Figure B.1: Using the DSR Remote Operations Software with a DSR Switch................................89
Figure B.2: DSR Remote Operations Window................................................................................92
Figure E.1: Modem Jack ...............................................................................................................102
Figure E.2: Console/Setup Jack.................................................................................................... 102
Figure E.3: SPC Jack ....................................................................................................................103
LIST OF TABLES
List of Tables
Table 1.1: Descriptions for Figure 1.1..............................................................................................3
Table 2.1: Descriptions for Figure 2.1..............................................................................................7
Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface.......................11
Table 2.3: Descriptions for Figure 2.3............................................................................................12
Table 3.1: OSCAR Interface Status Symbols...................................................................................16
Table 3.2: OSCAR Interface Navigation Basics..............................................................................17
Table 3.3: Main Dialog Box Functions...........................................................................................19
Table 3.4: Virtual Media Options....................................................................................................19
Table 3.5: Setup Features to Configure the OSCAR Interface........................................................21
Table 3.6: OSCAR Interface Status Flags.......................................................................................23
Table 3.7: Commands to Manage Routine Tasks for Your Target Devices ....................................35
Table 4.1: On-Board Web Interface Supported Operating Systems and Browsers.........................43
ix
Table 4.2: Descriptions for Figure 4.1............................................................................................45
Table 4.3: Allowed Operations by Access Level..............................................................................49
Table 4.4: Virtual Media Session Settings.......................................................................................50
Table 4.5: Viewing Appliance Information......................................................................................52
Table 5.1: Descriptions for Figure 5.1............................................................................................65
Table 5.2: Descriptions for Figure 5.2............................................................................................69
Table 5.3: Descriptions for Figure 5.3............................................................................................72
Table B.1: Descriptions for Figure B.1...........................................................................................89
Table B.2: Descriptions for Figure B.2...........................................................................................92
Table B.3: DSR Remote Operations Content Area Icons (Servers View) .......................................93
Table B.4: DSR Remote Operations Content Area Icons (Power View).........................................93
Table C.1: Serial IQ Module Pinouts..............................................................................................99
Table D.1: UTP Wiring Standards................................................................................................100
Table E.1: Descriptions for Figure E.1.........................................................................................102
x DSR Switch Installer/User Guide
Table E.2: Descriptions for Figure E.2.........................................................................................103
Table E.3: Descriptions for Figure E.3.........................................................................................103
Table F.1: DSR1020/2020/4020/8020 Switch Product Specifications..........................................104
Table F.2: DSR1021/1022 Switch Product Specifications............................................................106
Table F.3: DSR1024 Switch Product Specifications ......................................... ...... ......................108
Table F.4: DSR1030/2030/4030/8030 Switch Product Specifications..........................................110
Table F.5: DSR1031 Switch Product Specifications ......................................... ...... ......................112
Table F.6: DSR2035/8035 Switch Product Specifications............................................................114
Table G.1: Sun Key Emulation ....................................................................................................117
Table G.2: PS/2-to-USB Keyboard Mappings...............................................................................118
CHAPTER
Product Overvi ew
1
Features and Benefits
1
Avocent DSR
control of data center servers and virtual media, and to facilitate the OA&M (operations, activation
and maintenance) of remote branch offices where trained operators may be unavailable. The DSR
switches provide enterprise customers with a significant reduction of cable volume, secure remote
access and flexible server management from anywhere at anytime.
The DSR KVM switch family has several available options depending on the model:
• a rack mountable keyboard , video and mo use (KVM) switch, configu rable for analog (local) o r
digital (remote) connectivity
• video resolutions supported up to 1280 x 1024 for remote users
• enhanced video quality of up to 1600 x 1200 available to local users via the video port
• optional support for managing intelligent pow er devi ces
• virtual media capability accessed through USB ports
• accessibility to target devices across 10/100 or 1000BaseT (some models) LAN port(s)
• a MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to
access the switch when an Ethernet connection is not available
The IP-based DSR switches give you flexible target device m anagement control from anywhere in
the world.
®
switches combine analog and digital technology to provide flexible, centralized
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators. The DSR switches significantly reduce KVM cable volume in the rack by utilizing
the innovative IQ module and single, industry-standard Unshielded Twisted Pai r (UTP) cabl ing.
This allow s a higher server density while providing greater airflow and cooling capacity.
The IQ module is powered directly from the target device and provides Keep Alive functionality
when the switch is not powered.
2 DSR Switch Installer/User Guide
The serial IQ module is a DCE device that provides the primary interface between a serial device
and a DSR switch. It provides VT100 terminal emulation, break suppression and port history in a
compact, convenient module.
Control of virtual media-capable appliances (select models)
The virtual media enabled DSR switches allow you to view, move or copy data located on virtual
media to and from any server. Manage remote systems more efficiently by allowing operating
system installation, operating system recovery, hard drive recovery or duplication, BIOS updating
and server backup.
Virtual media can be connected directly to the switch using USB ports located on the switch. In
addition, virtual media may be connected to any remote workstation that is running DSView
management software and is connected to the DSR switch using an Ethernet connection.
NOTE: Virtual media is available on the following models: DSR1030/2030/4030/8030/1031/2035/8035.
NOTE: To open a virtual media session with a server, the server must first be connected to a virtual media
enabled switch using a virtual media capable IQ module (USB2 or USB2L).
Access the DSR switch via a standard TCP/IP network
The Avocent DSR switches provide agentless remote control and access. No special software or
drivers are required on the attached, or client, computers.
®
3
DSView
NOTE: The client connects to the server housing the DSView 3 management software using an Internet browser.
For modem access, you must install DSR Remote Operations software included on the DSView 3 software
CD-ROM (see the DSView 3 Installer/User Guide for more information).
Users access the DSR switch and all attached systems via Ethernet or using a V.34, V.90 or V.92
modem from a client computer. Clients can be located any where a valid networ k connection exists.
®
3 management software plug-in
The DSView 3 software may be used with the DSR switch to allow IT administrators to remotely
access, monitor and control target devices on multiple platforms through a single, web-based user
interface. For more information, see the DSView 3 Software Plug-In for DSR Switches Technical
Bulletin.
Chapter 1: Product Overview 3
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1
Figure 1.1: Example DSR2035/8035 Switch Configuration
Table 1.1: Descriptions for Figure 1.1
Number Description Number Description
1 CAT 5 Connection 6 Telephone Network
2 KVM Connection to the Switch 7 Ethernet
3 Remote IP Connection 8 DSView 3 Software Server
4 DSR Switch 9 Analog User (OSCAR Graphical User Interface)
5 Modem 10 Digital User (Computer with Internet browser)
4 DSR Switch Installer/User Guide
CHAPTER
Installation
2
DSR Switch Connectivity
A DSR switching system transmits keyboard, video and mouse (KVM) information between
operators and target devices attached to the switch over a network using either an Ethernet or
modem connection.
The DSR switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may
be used, Avocent recommends a dedicated, switched 100BaseT or 1000BaseT network for
switches that support it.
The DSR switch uses the Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or
V.92 modem. You can perform KVM switching tasks by using the on-board web interface, the
DSR Remote Operations software or the DSView 3 software.
5
For more information on the DSView 3 software, visit www.avocent.com or see the DSView 3
Installer/User Guide.
Installation Overview
The general procedure for setting up and installing a DSR switch is as follows:
• Unpack the switch and verify that all components are present and in good condition.
• Make all hardware connections between the power source, switch, target devices, optional
power control device(s), the Ethernet and the optional modem connection.
• Turn on the power and verify that all connections are working.
• Configure the DSR switch’s IP address using the console menu interface or
DSView
• Use the on-board web interface or DSView 3 software to configure the DSR switch. See the
DSV iew 3 Installe r/User Guide for more infor mati on.
• Make the appropriate mouse setting adjustments.
3 software. See the DSView 3 Installer/User Guide for more information.
6 DSR Switch Installer/User Guide
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Figure 2.1 illustrates a basic configuration for the DSR switch, us ing the DSR8035 model for the
example. Descriptions follow in Table 2.1.
Figure 2.1: Basic DSR Switch Configuration (DSR8035 Switch Shown)
Table 2.1: Descriptions for Figure 2.1
Number Description Number Description
1 Digital User 8 Power Cord
2 Telephone Network 9 Ports 1-32
3 Network 10 Local USB Connections
4 Modem 11 Power Control Device*
5 Analog User 12 Servers 1-32
6 External Virtual Media 13 IQ Modules PS/2, USB**, Sun and serial adaptors are
7 DSR8035 Switch
*If you are using a PM Intelligent Power Distribution Unit (IPDU), use the provided adapter.
**To open a virtual media session with a server, the server must first be connected to the switch using a
virtual media-capable IQ module (USB2 or USB2L).
Getting started
Chapter 2: Installation 7
available.
Before installing your DSR switch, refer to the followin g lists to ensure you have all items that
shipped with the DSR switch, as well as other items necessary for proper installation.
NOTE: While it is possible to use two DSR switches in a cascaded configuration, it can cause function conflicts
and limit the advanced features of the switch. As a result, Avocent does not recommend this configuration.
Supplied with the DSR switch
• Local country power cord
• Rack mounting brackets (depending on switch model)
• Rack Mounting Bracket Quick Installation Guide (depending on switch model)
• DSR Switch Quick Installation Guide
• Either of the following:
• Two ribbon cables with RJ-45 connectors at each end
One RJ-45 to DB-9 (male) adaptor for the modem connection
One RJ-45 to DB-9 (female) adaptor for the SETUP, CONSOLE or 10101 port
-or-
• One null modem cable
8 DSR Switch Installer/User Guide
Additional items needed
• One IQ module per target server or serial IQ module per serial device
• One UTP patch cable per IQ module (4-pair UTP, up to 50 meters)
• UTP patch cable(s) for network connectivity (4-pair UTP, up to 50 meters)
• One USB2 or USB2L IQ module per target server for virtual media sessions
• (Optional) DSView 3 software
• (Optional) V.34, V.90 or V.92-compatible modem and cables
• (Optional) power control device(s)
Setting up your network
The DSR switching system uses IP addresses to uniquely identify the switch and the target devices.
The DSR switch family supports both Dynamic Host Configuration Protocol (DHCP) and static IP
addressing. Avocent recommends that IP addresses be reserved for each switch and that they
remain static while the switches are connected to the network.
For additional information on setting up the DSR sw itch using the DSView 3 software, and for
information on how the DSR switch uses TCP/IP, see the DSView 3 Installer/User Guide.
Rack Mounting a DSR Switch
A rack mounting kit is supplied with each DSR switch. You may either place the DSR switch on
the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA)
standard
Most DSR switches may be rack mounted in a 1U configuration. The DSR switch family does not
support a 0U configuration.
rack.
Rack mounting safety considerations
• Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure,
causing damage to equipment and possible personal injury. Stabilize racks in a permanent
location before loading begins. Mount components beginning at the bottom of the rack, then
work to the top. Do not exceed your rack load rating.
• Power Considerations - Connect on ly to the p ower source specified o n the unit. Wh en multiple
electrical components are installed in a rack, ensure that the total component power ratings do
not exceed circuit capabilities. Overloaded power sources and extension cords present fire and
shock hazards.
• Elevated Ambient Temperature: If installed in a closed rack assembly, the operating
temperature of the rack environment may be greater than room ambient. Use care not to exceed
the rated maximum ambient temperature of the switch.
• Reduced Air Flow: Install the equipment in the rack so that the amount of airflow required for
safe operation of the equipment is not compromised.
Chapter 2: Installation 9
• Reliable Earthing: Maintain reliable earthing of rack mounted equipment. Pay particular
attention to supply connections other than direct connections to the branch circuit (for
example, use of power strips).
T o install the rack mounting bracket:
1. Remove the two rack mounting screws from each side of the DSR switch.
2. Place the rack mounting brackets next to the switch as illustrated in Figure 2.2.
3. Insert the screws supplied with the rack mounting kit through the holes of the brackets and into
the DSR switch. Tighten the screws securely.
Install the DSR switch into the rack using the approved method of the rack manufacturer.
Figure 2.2: DSR Switch Mounti ng Dia gram
Connecting the DSR Switch Hardware
To connect and power up your DSR switch:
1. Power down the target device(s) that will be part of your DSR switching system. Locate the
power cord that came with the DSR switch and plug the appropriate end into the p ower s ocket
on the rear of the DSR switch. Plug the other end into an appropriate AC wall outlet.
NOTE: To avoid potential video and /or k e y boa r d problems when using Av oc e nt products: If the building
has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they
should be on the same circuit.
WARNING: To reduce the risk of electric shock or damage to your equipment:
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or
the appliance.
- The AC inlet is the main power disconnect.
10 DSR Switch Installer/User Guide
2. Disconnect the po we r from the swi tch by unp lugg ing the po wer cord fr om either the electri cal
outlet or the appliance.
3. Plug your VGA monitor and either PS/2 or, if your DSR switch model supports USB, USB
keyboard and mouse cables into the appropriately labeled ports. You must install both a
keyboard and mouse on the local ports or the keyboard will not initialize properly.
4. Plug a compatible IQ module into the appropriate ports on the back of the target server.
5. Choose an available numbered port on the rear of your DSR switch. Plug one end of a UTP
patch cable (4-pair, up to 50 meters) into the selected port and plug the other end into the RJ-45
connector of the IQ module. Repeat this procedure for all servers that are to be connected to
the DSR switch.
NOTE: When connecting a Sun IQ module, you must use a multi-sync monitor in the local port to accommodate
Sun computers that support both VGA and sync-on-green or composite sync.
6. Plug a UTP patch cable from your Ethernet network into the LAN port on the back of your
DSR switch. Network users will access the DSR switch through this port. Repeat this step if
your switch supports multiple LAN ports.
7. (Optional) The DSR switch can also be accessed using an ITU V.92, V.90 or V.34-compatible
modem. T o connect it, p lug one end o f either rib bon cable or the n ull modem cable (whichever
is included with your model of DSR switch) into the MODEM port on the back of your DSR
switch. Plug the other end into the modem. An RJ-45 to DB9 (female) adaptor is provided
should it be necessary.
NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your
DSR switch.
8. (Optional) De pendin g on t he model, u p to two power cont rol devi ces can be attached to a DSR
switch. To connect a power control device, plug one end of the cable supplied with a DSR
switch compatible power control device into an available SPC port on the DSR switch. Plug
the other end into the power control device. Plug the power cords from the target servers into
the power control device power outlets. Plug the power control device into a grounded AC
wall outlet. Repeat this step for any additional available SPC ports.
T o connect local virtual media:
Connect the virtual media to an available USB port on the DSR switch.
NOTE: For all virtual media sessions, you must use a USB2 or USB2L IQ module.
To connect a serial IQ module to a serial device:
1. Attach the serial IQ module 9-pin serial connector to the serial port of the device to be
connected to your DSR switch.
2. Attach one end of the UTP patch cable to the RJ-45 connector o n the IQ-SRL modu le. Connect
the other end of the UTP patch cable to the desired port on the back of your DSR
switch.
NOTE: The serial IQ module is a DCE device and only supports VT100 terminal emulation.
3. Connect the power supply to the power connector on your serial IQ module. The cable
expander can be used to power up to four serial IQ modules from a single power supply.
4. Connect the ser ial IQ modu le power supp ly to a groun ded AC wall out let. Power up your seri al
device. See the
Using Serial IQ Modules on page 96 for more information.
Configuring the DSR Switch
Once all mechanical connections have been made, you will need to configure the switch for use in
the overall switching system. This can be accomplished in three ways.
To configure the DSR switch using the console interface:
See Chapter 6 for detailed instructions.
T o configure the DSR switch using the DSView 3 software:
See the DSView 3 Installer/User Guide for detailed instructions.
To configure the DSR switch using the OSCAR® graphical user interface:
See Configuring network settings on page 30 for de tailed inst ructions on u s ing the OSCAR
interface to configure initial network setup.
Chapter 2: Installation 11
Setting up the built-in web server
You can access the DSR switch via an embedded web server that handles most day-to-day
switching tasks. Before using the web server to access the switch, first specify an IP address
through the SETUP, CONSOLE or 10101 port on the back panel of the switch. See
detailed instructions on using the on-board web interface for switching.
Setting up the DSView 3 software
See the DSView 3 Installer/User Guide, or refer to the DSView 3 Software Online Help.
Connecting to the on-board web interface through a firewall
For DSR switch installations that use the on-board web interface for access, four ports must be
opened in a firewall if outside access is desired.
Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface
TCP Port
Number
80 Used for the initial downloading of the Avocent Video Viewer (for downloading the Java applet)
443 Used by the web browser interface for managing the DSR switch and launching KVM sessions
Function
Chapter 4 for
12 DSR Switch Installer/User Guide
1
2
3
5
4
Table 2.2: TCP Ports and Functions for the DSR Switch On-Board Web Interface (Continued)
TCP Port
Number Function
2068 Transmission of KVM session data (mouse & keyboard) or transmission of video on x030 and
x035 model DSR switches
8192 Transmission of KVM session data (video) except for x030 and x035 model DSR switches
In a typical configuration, as shown in Figure 2.3, the user’s computer is located outside of the
firewall, and the DSR switch resides inside the firewall.
Figure 2.3: Typical DSR Switch Firewall Configuration
Table 2.3: Descriptions for Figure 2.3
Number Description
1 DSR Switch
2 Firewall
3 User’s Computer
4 Firewall Forwards HTTP Requests and KVM Traffic to the DSR Switch
5 User Browses to Firewall’s External IP Address
To configure the firewall:
To access the DSR switch from outside a firewall, conf igure yo ur fi rewall to forward ports 80, 443,
2068 and 8192 from its external interface to the KVM switch through the firewall’s internal
interface. Consult the manual for your firewall for specific port forwarding instructions.
NOTE: Port 8192 does not have to be forwarded for DSR1031, DSRx030 and DSRx035 switches.
To connect to the DSR switch on-board web interface:
Open a web browser and enter the external IP address of the firewall. The DSR Explorer will open
and prompt you to login.
Verifying the Connections
DSR switch
The front panel of the DSR switch features LEDS indicating the Ethernet connection for both
LAN1 and LAN2 (if applicable), as well as LEDS that indicate the target device status for
each
port.
Ethernet connection LEDS
• The green LED, labeled Link, illuminates when a valid connection to the network is
established at the maximum supported rate and blinks when there is activity on the port.
• The amber LED illuminates when you are communicating at a slower rate when using an
Ethernet connection.
• If neither LED is illuminated, connection speed is at a rate of 10 Mbps.
T arget device status LEDS
• A green LED illuminates when the attached target device has power.
• An amber LED illuminates when that port is selected.
• The LEDs blink during a firmware upgrade.
Chapter 2: Installation 13
IQ and serial IQ modules
Typically, IQ modules feature two green LEDs: a POWER LED and a STATUS LED.
•The POWER LED indicates that the attached module is powered.
•The STATUS LED indicates that a valid selection has been made to a DSR switch.
The serial IQ module prevents a serial break from the attached device if the module loses power.
However, a user can generate a serial break with the attached device by pressing
accessing the Terminal Applications menu.
Adjusting Mouse Settings on Target Devices
Before a computer connected to the DSR switch can be used for remote user control, you must set
the target mouse speed and turn off acceleration. For machines running Microsoft
(Windows NT®, 2000, XP, Server 2003), use the default PS/2 mouse driver.
To ensure that the local mouse movement and remote cursor display remain in sync, mouse
acceleration must be set to “none” for all user accounts accessing a remote system through a KVM
switch. Mouse acceleration must also be set to “none” on every remote system. Special cursors
Alt-B after
®
Windows®
14 DSR Switch Installer/User Guide
should not be used and cursor visibility options, such as pointer trai ls, Ctrl key cursor location
animations, cursor shadowing and cursor hiding, should also be turned off.
For more information about setting mouse movement and cursor features for use with Avocent
hardware products and DSView
consult the Mouse and Pointer Settings guide.
NOTE: If you are not able to disable mouse acceleration from within a Windows operating system, or if you do
not wish to adjust the settings of all your servers, newer versions of the DSView 3 software include the Tools -
Single Cursor Mode command available in the Video Viewer window. This command places the Video Viewer
window into an “invisible mouse” mode which allows you to manually toggle control between the mouse pointer
on the target system being viewed and the mouse pointer on the client running DSView 3 software.
3 management software, please visit www.avocent.com and
CHAPTER
Local Port Oper ation
3
Most DSR switch models include a local port on the back. This port enables you to connect a
keyboard, monitor and mouse to the switch for direct access. The DSR switches include the
OSCAR
Basic Operations
Viewing and selecting ports and servers
Use the Main dialog box to view, configure and control target devices in the DSR switching
system. You may view the target devices by name, port or by the unique Electronic ID (EID)
embedded in each IQ module. You will see an OSCAR interface-generated port list by default
when you first launch the OSCAR interface.
graphical user interface for configuring your system and selecting target devices.
15
The Port column indicates the port to which a target device is connected.
Selecting a target device
Use the Main dialog box to select a target device. When you select a target device, the DSR switch
reconfigures the keyboard and mouse to the settings for the selected target device.
To select a target device:
Double-cl i ck the target device name, EID or port number.
-or-
If the display order of your list is by port (the Port button is de pressed), type the port number and
press
Enter.
-or-
If the display order of your list is by na me or EID (the Name or EID button is depressed), type the
first few letters of the name of the target device or the EID number to establish it as unique and
press
Enter.
NOTE: If OSCAR Authentication has been enabled, an “Authenticating” screen will appear after you select a
target device because the DSR switch is confirming your access to that target device. If you are denied access to
the target device, a message will appear saying that you can not view that particular target device.
16 DSR Switch Installer/User Guide
To select the previous target device:
Press Print Screen and then Backspace. This key combination toggles you between the previous
and current connections.
To disconnect from a target device:
Press Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device
selected. The status flag on your desktop displays Free.
Soft switching
Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch
to a target device by pressing
number. If you have set a Screen D el ay Ti me and y ou p ress the key sequences befo re that time h as
elapsed, the OSCAR interface will not display.
T o soft switch to a target device:
Press Print Screen. If the disp lay o rder of th e Main dial og is by port (the Port button is depressed) ,
type the por t number and press
-or-
If the display order of the Main dialo g is by n ame (the Name button is depressed), type the first few
letters of the name of the target device to establish it as unique and press
Print Screen and then typing the first few characters of its name or
Enter.
Enter.
To switch back to the previous target device, press Print Screen then Backspace.
Viewing the status of your DSR switching system
The status of target devices in your system is indicated in the far right columns of the Main dialog
box. The following table describes the status symbols.
Table 3.1: OSCAR Interface St atus Symbols
Symbol Description
(green circle) Server connected, powered up and the IQ module is online.
Connected target device is powered down or is not operating properly, and the IQ module
is
offline.
Connected switch is online.
Connected switch is offline or not operating properly.
(yellow circle) The designated IQ module is being upgraded. When this symbol displays, do not
cycle power to the DSR switch or connected target devices and do not disconnect IQ modules.
Doing so may render the module permanently inoperable and require the IQ module to be
returned to the factory for repair.
Table 3.1: OSCAR Interface St atus Symbo ls (Continued)
Symbol Description
(green letter) IQ module is being accessed by the indicated user channel.
(black letter) IQ module is blocked by the indicated user channel. For instance, in Figure 3.1,
user B is viewing Forester, but is blocking access to Acton, Barrett and Edie, which are
connected to the same IQ module.
(blue letter) A remote virtual media connection is established to the server connected to the
indicated user channel.
Navigating the OSCAR interface
This table describes how to navigate the OSCAR interface using the keyboard and mouse.
Table 3.2: OSCAR Interface Navigation Basics
Keystroke Function
Print Screen Opens the OSCAR interface. Press Print Screen twice to send the Print
Screen keystroke to the currently selected IQ module.
F1 Opens the Help screen for the current dialog box.
Chapter 3: Local Port Operation 17
Escape Closes the current dialog box without saving changes and returns to the
Alt Opens dialog boxes, selects or checks options and executes actions when
Alt+X Closes current dialog box and returns to previous one.
Alt+O Selects the OK button, then returns to the previous dialog box.
Enter Completes a switch operation in the Main dialog box and exits the
Single-click, Enter In a text box, single-clicking an entry and pressing Enter selects the text for
Print Screen, Backspace Toggles back to previous selection.
Print Screen, Alt+0 (zero) Immediately disengages user from a target device; no target device is selected.
previous one. If the Main dialog box is displayed, pressing Escape closes the
OSCAR interface and displays a status flag if status flags are enabled. See the
Commands Dialog Box Functions on page 35 for more information. In a
message box, pressing Escape closes the pop-up box and returns to the
current dialog box.
used with underlined or other designated letters.
interface.
OSCAR
editing and enables the Left and Right Arrow keys to move the cursor. Press
Enter again to quit the Edit mode.
Status flag displays Free. (This only applies to the 0 (zero) on the keyboard and
not the numeric keypad.)
18 DSR Switch Installer/User Guide
Table 3.2: OSCAR Interface Navigation Basics (Continued)
Keystroke Function
Print Screen, Pause Immediately turns on Screen Saver mode and prevents access to that specific
Up/Down Arrows Moves the cursor from line to line in lists.
Right/Left Arrows Moves the cursor between columns. When editing a text box, these keys move
Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Home/End Moves the cursor to the top or bottom of a list.
Backspace Erases characters in a text box.
Delete Deletes current selection in the Scan list or characters in a text box.
Shift-Del Deletes from the current selection to the end of the list when editing a Scan list.
Numbers Type from the keyboard or keypad.
Caps Lock Disabled. Use the Shift key to change case.
Backspace Erases characters in a text box.
console, if it is password protected.
the cursor within the column.
Main Dialog Box Functions
To access the OSCAR interface Main dialog box:
Press Print Screen to launch the OSCAR interface. The Main dialog box will appear as shown in
Figure 3.1.
NOTE: If OSCAR Authentication has been enabled, you will be prompted to enter a username and password
before you can launch the OSCAR interface.
NOTE: If the DSR switch has been added to a DSView 3 server, then the DSView 3 server will be accessed to
authenticate the user. If the DSR switch has not been added to a DSView 3 server, or if the DSView 3 server
cannot be reached, then the DSR switch local user database will be accessed to authenticate the user. The
default local username is Admin, and there is no password. Usernames in the local user database are
case sensitive.
NOTE: If the Clear, Setup and Commands buttons do not appear on the OSCAR Main dialog box, OSCAR
interface configuration may have been disabled via the DSView 3 management software. For more information,
please see the DSView 3 Software Installer/User Guide.
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