Avery SNAP 700 User Manual
Operator’s and Service Manual
Avery Dennison
SNAPTM 700 Printer
SNAPTM 700 RFID Printer
621398 Rev 4.5 3/14
© 2014 Avery Dennison Corp. All rights reserved
toutes les
exigences du Reglement sur le material
broilleur d
u Canada
User’s Manual—SNAP™ 700 Printer
WARNING
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference that may cause undesired operations.
This Class A digital apparatus meets all requirements of the Canadian Interference
Causing Equipment Regulations. Cet appareil numerique de la classe A respecte
User’s Manual—SNAP™ 700 Printer
Table of Contents
1.0 INTRODUCTION 9
2.0 INSTALLATION 10
2.1 Preparing for the installation 10
2.1.1 AC Power Line 10
2.1.2 Location Considerations 10
2.1.3 PC Requirements 11
2.1.4 User Safety 12
2.2 Receiving 12
2.3 Unpacking 13
2.3.1 Removing the printer from the carton 13
2.3.2 Inspection / Inventory Checklist 14
2.3.3 Downloading Support Documentation 14
2.4 Printer Description 15
2.4.1 Printer Configurations 16
2.5 Setting up the Printer 17
2.5.1 Attaching the Stacker 17
2.5.2 Checking the Main Fuse Configuration 18
2.5.3 Installing the Power Cord 19
2.5.4 Installing the PC Interface Cable 19
2.5.5 Installing PCMate Platinum Software 20
2.5.6 Attaching the Unwind Assembly 20
2.6 Printing a Test Label 21
2.6.1 Loading Supplies 21
2.6.2 Turning the Printer on 21
2.6.3 Selecting the Test Format 21
2.6.4 Printing the Test Labels 22
3.0 OPERATION 23
3.1 Loading Supplies 23
3.1.1 Installing Ink to the Top Ink Supply Station 23
3.1.2 Installing Ink to the Bottom Ink Supply Station 26
3.1.3 Loading the Stock 26
User’s Manual—SNAP™ 700 Printer
3.1.4 Butt Splice 28
3.1.5 Threading Diagrams 29
3.2 Sending a Print Job to the Printer 30
3.3 Printing Labels 30
3.3.1 The Control Panel 30
3.3.2 Printing 31
3.3.3 Handling the Leader 31
3.3.4 Feeding the stock 31
3.3.5 Errors 32
3.3.6 End of Day 32
3.3.7 Clearing Print Jobs 32
3.4 Using Pre-Printed Stock 33
3.4.1 Selecting the Sensor 34
3.4.2 Aligning the Stock to the Sensor 34
3.4.3 Aligning the Sensor to the Stock 34
3.5 Option Menu System 35
3.5.1 Running Test Patterns 36
3.5.2 Setting / Adjusting Voice Button Volume 38
4.0 MAKING ADJUSTMENTS 40
4.1 Print Head Adjustments 40
4.1.1 Adjusting Print Head Pressure 40
4.1.2 Adjusting Density (Darkness) 41
4.2 Adjusting the Stacker 41
4.2.1 Stacker Position 42
4.2.2 Toggle Switch 42
4.2.3 Stacker Angle 42
4.2.4 Platform 43
4.3 Virtual Control Panel 44
4.3.1 Introduction 44
4.3.2 Changing Printer Settings in PCMate (Printer Settings) 45
4.3.3 Print/Cut Adjust (VCP Print/Cut Adjust Tab) 45
4.3.4 Selecting the Printer Language (VCP Options Tab) 46
4.3.5 Setting the Date and Time (VCP Options Tab) 47
4.3.6 Enabling or Disabling the Cutter (VCP Options Tab) 47
4.3.7 Selecting the Print Speed (VCP Options Tab) 47
4.3.8 Selecting the Flagging Mode (VCP Options Tab) 48
4.3.9 Selecting the Sense Mark Type (VCP Options Tab) 48
4.3.10 Setting the Default Transfer Type (VCP Options Tab) 48
4.3.11 Viewing the Life Counts (VCP Versions/History Tab) 49
4.3.12 Firmware Version (VCP Versions/History Tab) 49
4.3.13 Print Quality (VCP Arbor Tension Adjust Tab) 50
4.3.14 Other information on VCP 50
User’s Manual—SNAP™ 700 Printer
4.4 Web Server 51
4.4.1 Setting the Printer IP Address 51
4.4.2 Obtaining a DHCP Address 51
4.4.3 Determining the DHCP Address 52
4.4.4 Converting the DHCP Address to a Static Address 53
4.4.5 Resetting the Printer to DHCP Mode 54
4.4.6 Viewing and Changing the Printer Settings 55
4.4.7 Troubleshooting the Network Connection 56
5.0 MAINTENANCE 57
5.1 Print Head Cleaning and Handling 57
5.1.1 Handling Techniques 57
5.1.2 Cleaning Procedures 58
5.2 Print Head Replacement 59
5.3 Lubrication 62
5.4 Rotary Knife Assembly 62
5.4.1 Removing and Replacing the Knife Assembly 63
5.4.2 Adjust the Knife Home Position 66
5.5 Rubber Roller Replacement 66
6.0 SERVICE ADJUSTMENTS 67
6.1 Stock (Web) Guide Position 67
6.2 Stock (Web) Guide Width Adjustments 67
6.3 Stock Feed 67
6.4 Knife Shear Adjustment 67
7.0 UPGRADING THE PRINTER FIRMWARE 69
7.1 Introduction 69
7.2 Selecting the UPG file 69
7.3 Getting the UPG file 70
7.3.1 Getting UPG file using D2Comm 70
7.3.2 Getting UPG file without using D2Comm 70
7.4 Performing the Upgrade 71
7.4.1 Unzipping the file 71
7.4.2 Upgrading through PCMate 72
7.4.3 Upgrading through USB Flash Drive 75
7.4.4 Upgrading through the Webserver 75
8.0 ELECTRICAL TROUBLESHOOTING 79
8.1 Power Up / Sign On / Communications 79
User’s Manual—SNAP™ 700 Printer
8.2 Stock / Ink Advance 81
8.3 Print 82
8.4 Cut / Stack 84
10.5 Printer Errors 85
9.0 MECHANICAL TROUBLESHOOTING 91
9.1 Stock 91
9.2 Ink 92
9.3 Print 92
9.4 Knife 92
APPENDICES 93
1. Fuse Configuration 93
2. Ink and Stock Transfer Types 94
3. Printer Specifications 96
4. Instructions for Factory / Field Installation of Top Sensor Assemblies 620006 & 620007
98
Installation Procedure 98
5. Programming the Contrast Sensors 102
Programming the Contrast Sensor 103
Programming the Color Contrast Sensor 104
6. Instructions for Factory / Field Installation of High Speed Verifier Assembly 620008F
(Factory) and 620008 (Field) 106
Installation Procedure - Mechanical 106
Installation Procedure - Electrical 108
Installation – Rear Cover 109
7. Warranty Policy 110
Service 111
8. Option Menu System Flowchart 112
ELECTRICAL DRAWINGS 113
Electrical System Schematic 114
Harness Connections 115
MECHANICAL ASSEMBLY DRAWINGS 117
User’s Manual—SNAP™ 700 Printer
Unwind Assembly – Single Shaft Design (Old) 118
Unwind Assembly – Two Shaft Design (New) 119
Unwind Assembly RFID 3” / 4” – Single Shaft Design (Old) 120
Unwind Assembly RFID 3” / 4” – Two Shaft Design (New) 121
Unwind Motor Assembly 122
Decurler Assembly 123
Web Guide Assembly 124
Sensor Tray Assembly 125
Sensor Tray Assembly RFID 126
Top Print Head Assembly 127
Bottom Print Head Assembly 128
Print Head Assembly 129
Platen Roller Assembly 130
Ink Arbor Assembly 131
Ink Unwind / Rewind Motor(s) Assembly 132
Drive Assembly 133
Knife Assembly 134
Nip Roller Assembly 136
Knife / Drive Motors Assembly 137
Knife / Drive Motors Assembly RFID 138
RFID Reader Assembly 139
Covers Assembly 140
Cooling Fans Assembly 141
Stacker Assembly (Sheet 1 of 2) 142
Stacker Assembly (Sheet 2 of 2) 143
Stacker Parts List 144
Addendum I – Printing and Supplies Handling Procedure 145
User’s Manual—SNAP™ 700 Printer
Addendum II – Short Feed 147
Short Feed O-Ring Replacement 147
Short Feed Assembly 149
Short Feed Part List 150
Revision Record 152
User’s Manual—SNAP™ 700 Printer
1.0 Introduction
AVERY DENNISON has designed the SNAPTM 700 printer for simple installation,
easy operation, and dependability. Use your printer to produce two-sided,
brand/care labels paper hang tags and self-adhesive stickers for your apparel,
footwear, or other products needing identification. Printing up to a speed of up to
7 inches (178 mm) per second for care labels and 12 inches (305mm) per
second for tags and stickers, (supply dependent) the SNAP 700 printer features
quick change-outs of inks and tapes, multilingual voice prompts, and easy
operating system updates. Finally, the SNAP 700 printer supports various
options including RFID.
The SNAP 700 multiple head printer can have two different head configurations
when ordered. This manual covers both configurations.
This manual guides the printer operator as an easy-to-use, quick-reference
guide. It contains procedures for receiving, handling, set-up, installation,
operation, and maintenance of the SNAP 700 printer.
Please read this section of the manual to familiarize yourself with the printer and
to guide you through the initial receiving and set-up of your new SNAP 700
printer. Throughout this manual, a system of NOTES, CAUTIONS, and
WARNINGS identify key information to ensure your personal safety and to proper
printer operation. Please review these carefully.
9
We also strongly suggest that you watch the 17-minute training video,
which is available on the D2Comm web site. Refer to the documentation
included with the printer for more details.
NOTES call attention to information that is especially
significant to understanding and operating the equipment.
CAUTION notices inform you of actions or situations in
which the printer might be damaged.
WARNING notices describe situations in which lack of
attention or insufficient equipment knowledge could cause
either personal injury or damage to the printer.
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2.0 Installation
2.1 Preparing for the installation
2.1.1 AC Power Line
NOTE: AVERY DENNISON requires that the minimum
electrical service be 10 Amps @ 115VAC or 6 Amps @
230VAC. This will allow you to plug the SNAP 700 printer,
PC, and any additional support or service equipment into
the same service. We highly recommend that the printer
and its accessories be on a dedicated circuit.
The electrical service supplying power to the SNAP 700 printer or to peripheral
equipment connected to the SNAP 700 printer should meet standard electrical
code practices, including proper grounding and neutrals.
2.1.2 Location Considerations
User’s Manual—SNAP™ 700 Printer
The SNAP 700 printer weighs 60 pounds (27.2 Kg) and requires a table of
sufficient quality and strength to handle this load. The printer requires an area of
approximately 72" wide x 30" deep x 32" high (1.8 m x 76 cm x 81 cm). The host
PC (if used) and any printer options will increase the required area. AVERY
DENNISON recommends using an industrial type worktable. Refer to Figure 1
below.
The SNAP 700 printer is designed for easy operator accessibility to the printer
controls and components. Select your SNAP 700 printer’s location to meet the
following criteria:
1. Physical demands on the operator will dictate proper height of the table
supporting the printer. Ensure the operator has comfortable access to the
printer. Refer to Figure 1.
2. Allow enough space for smooth flow of materials that the operator will
load on the printer as well as space for processing the finished product
from the printer.
3. While AVERY DENNISON has designed the printer to be reasonably
quiet, select an area where repetitious noise from printing and cutting
processes is acceptable.
CAUTION: Each customer must take responsibility to
ensure the workstation created for the SNAP 700 printer
meets the recommended requirements to ensure optimal
operation of the printer.
User’s Manual—SNAP™ 700 Printer
11
Figure 1. Recommended Workstation Layout
2.1.3 PC Requirements
Most customers use a personal computer to download information to the SNAP
700 printer. The printer can be connected to any type of computer capable of
sending the AVERY DENNISON Command Language, or PCL.
PCMate Platinum tag and label printing software supports the new virtual control
panel feature when using the SNAP 700 printer. PCMate features higher
communication speeds of the SNAP 700. Finally, it can deliver firmware
upgrades from the Internet.
NOTE: PCMate Platinum requires the following minimum
system:
• IBM ® PC or Compatible
• Microsoft Windows® 2000, XP, 7 or later (check for latest version of
Windows)
• At least 256 Megabytes of RAM
• At least 4 Gigabyte of available disk space
• Pentium III or later processor, 800Mhz
• Monitor with 1024 x 768 resolution
• CD ROM drive
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• Internet Connection to access software upgrades and remote diagnostics
Refer to your PCMate Platinum user’s manual for proper installation procedures.
2.1.4 User Safety
1. Follow all of the safety requirements and procedures established for your
facility.
2. Turn off the power to the printer before cleaning, servicing, or replacing
any components.
3. You do not have to turn off the power when loading or changing supplies.
CAUTION: The SNAP 700 printer has some pinch points
which have safeguards design in. AVERY DENNISION
strongly recommends that you do not modify or bypass
these safeguards.
CAUTION: Danger of explosion id battery is incorrectly
replaced. Return product to Avery Dennison for proper
replacement and disposal. Call 1 – 800 – 543 – 6650
User’s Manual—SNAP™ 700 Printer
Warning:
print head station
and fingers away.
2.2 Receiving
The SNAP 700 printer’s-shipping carton weighs 90 pounds (40.8 Kg The carton
is large and specially made to protect the printer. It may be awkward or difficult to
move by hand to its installation location.
CAUTION: Do not remove the printer from the carton or
unpack in the shipping / receiving department. Move the
carton to the installation location.
1. Move the SNAP 700 printers with a forklift, fork cart or handcart to its
intended location. It is easier and safer to use one of these handling
devices to move the printer. Leaving the printer in the carton while it is
being moved within your facility will help protect it until placed in its new
location.
2. The stacker and any other accessories purchased for the printer may be
shipped separately.
There are hazardous moving parts at the
. Keep hair, loose garments, jewelry
User’s Manual—SNAP™ 700 Printer
2.3 Unpacking
2.3.1 Removing the printer from the carton
1. Open the carton from the top by removing the banding straps and/or cutting
the taped seam on the top of the carton.
2. Remove top foam-packing layer (see Figure 2A).
13
Figure 2A – Shipping Carton
CAUTION: Do not discard any of the packing / shipping
material in case you have to move the printer to another
location or return it to AVERY DENNISON for service.
3. The printer has been wrapped with shrink wrap to protect the printer from the
packing material and moisture.
4. It requires 2 people to remove the printer from the carton.
5. Position your hands in the cardboard cutout as above. Carefully lift it out of
the box. Lift the printer from the bottom out of the lower foam packing and
place the printer on the workstation table.
6. Carefully remove the shrink wrap to avoid damaging the printer.
7. Turn the Stock Arbor knob counter-clockwise and remove the protective foam
behind the Stock Arbor.
8. Unpack the stacker from its box and place it on the workstation table next to
the printer. Refer to Section 2.5.1, Attaching the Stacker.
CAUTION: Lifting the printer from any component other
than case or stacker supports can damage the printer and
cause needless start up delays.
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User’s Manual—SNAP™ 700 Printer
X
X
X
X
X
X
Figure 2B: Lift Locations
2.3.2 Inspection / Inventory Checklist
1. Inspect the printer for any damage that may have occurred from shipping.
2. Check the SNAP 700 printer shipping carton to be sure the following items
are also included with your printer.
Serial Cable
A quick-disconnect power cord for 115-Volt printer)
3. If you see obvious damage to the printer, or if any items listed above are
missing, contact AVERY DENNISON for further instructions.
• In the U.S.A., call (937) 865-2123, select option for Customer Service.
• Outside the U.S.A., please contact your local AVERY DENNISON supplier.
2.3.3 Downloading Support Documentation
1. Go to www.monarch.averydennison.com/support to download manuals,
videos, software, and firmware upgrades.
2. Find the section marked “Documentation & Printer Status Codes,” select
“Snap 700” from the Select Apparel Model drop-down box, and look in the
appropriate section on the page for the following.
PCMate Platinum software
Instructional Video
User’s Manual—SNAP™ 700 Printer
SNAP 700 printer User's Manual
2.4 Printer Description
Shown below are the important parts of the SNAP 700 Printer. Please take a
moment to familiarize yourself with the printer.
15
Upper Ink Arbors
Stock Arbor
Control Panel
Stock (Web) Guide
Upper Print Station
Rotary Knife Assembly
Stacker
Lower Ink Arbors
Lower Print Station
Figure 3. SNAP 700 Printer
NOTE: Please take some time to become familiar with the
printer’s major components and their functions. Refer to
Figure 3.
• The Stock Unwind Arbor holds the supply roll. By rotating the outer knob
clockwise or counterclockwise, you can adjust the Arbor to accommodate
stocks ranging from ½ inch - 5 inches (12.7 mm - 127 mm) wide. The arbor
auto-centers the stock through the printer. Metal fingers extend to hold the
supply roll in place. This allows back tension which keeps the stock centered
through the printer.
• The Stock (Web) Guide guides the stock through the printer and is adjusted
by rotating the black knob.
• The Upper and Lower Print Stations house the print head assemblies.
They have knobs for adjusting print head pressure and print density to control
the print quality.
16
• The Upper and Lower Ink Arbors are adjusted using the black knob on the
end of the arbor. To open up and close down the self-center arbor to the ink
cores rotate the knob. Do not over tighten onto the core to hole them in
place. They accommodate ink rolls ranging from 1 inch (25mm) to 5 inches
(127 mm) cores.
• A Rotary Knife Assembly comes with printer. When printing woven tapes,
use a Sonic Knife accessory option that provides ultrasonic cutting and
sealing.
• The Stacker collects the finished, printed labels. You can adjust it to
accommodate a variety of label stocks and short or long labels. Once the
stacker reaches the bottom, the printer will stop, indicate the stacker is full,
and allow you to remove the labels.
• The Control Panel with buttons and LED’s indicate printer status and
information about specific jobs.
WARNING: This is a class A product. In a domestic environment
this product may cause radio interference in which case the user
may be required to take adequate measures.
User’s Manual—SNAP™ 700 Printer
2.4.1 Printer Configurations
The Snap 700 comes in 2 configurations:
• 1 over 1 – The Snap 700 1 over 1 features one upper print head over one
lower print head, capable of printing a two sided label.
• 1 over 0 – The Snap 700 1 over 0 features one print head on top only.
User’s Manual—SNAP™ 700 Printer
2.5 Setting up the Printer
2.5.1 Attaching the Stacker
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Rotary Knife
Assembly
Nip Roller
Shafts
Figure 4. Rotary Knife and Stacker
Label Stop
Stacker Sensor
Switch
Platform
The stacker and knife are two separate assemblies that can be installed and/or
replaced easily and quickly. For information on adjusting the stacker, refer to
Section 4.2.
1. Locate the two shafts on the printer below the Auxiliary Feed and Knife
assembly (see Figure 4).
2. Slide the stacker onto the two shafts until the backside of the stacker is
beyond the stock size to be run.
NOTE: Be sure to slide the top of the stacker behind the
Nip Roller stripping plate.
3. With the power off, connect the stacker cable extending from the bottom of
the stacker assembly into the larger connector on the right side of the printer.
Rotating the connector and applying light pressure inward will help engage
the connectors.
NOTE: There is a sleeve on the connector that will snap
when the connector is fully engaged with the mating
connector. The two cables will slide into each other only
when the connectors are properly aligned with each other.
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User’s Manual—SNAP™ 700 Printer
2.5.2 Checking the Main Fuse Configuration
WARNING: Before powering on the printer, you must
check to be sure the main fuses on the AC power
receptacle are set for the appropriate voltage for your
location (Line voltage of 90-132VAC @ 50-60Hz, single
phase or 180-265VAC @ 50-60Hz, single phase).
The main fuse(s) on the SNAP 700 printers are located inside the AC power
entry receptacle on the backside of the printer (see Figure 5). The AC power
entry has a fuse drawer that holds the fuse(s) and selects the appropriate line
voltage.
1. Look at the line voltage level shown in the window on the back of the printer
(see Figure 1). If the number in the window matches the appropriate voltage
for your location, you can proceed with setting up your printer.
2. If the line voltage does not match the voltage for your location, contact your
local AVERY DENNISON supplier. To change the Fuse Configuration, see
Appendix 1.
• In the U.S.A., call (937) 865-2123.
• Outside the U.S.A., please contact your local AVERY DENNISON supplier.
WARNING: Some printers require internal changes when
switching the line (mains) voltage from 115V to 230V.
Refer to Appendix 1 for instructions. Failure to follow the
instructions may result in damage to the printer.
CAUTION: If the number in the window DOES NOT match
the AC power line intended to be supplied to the printer,
DO NOT plug in the power cord.
WARNING: Attempting to open the AC power entry with
the AC power cord already inserted will damage the AC
entry.
115V Fuse Line
Voltage Setting
Figure 5. Right Side of Printer – Rear View
User’s Manual—SNAP™ 700 Printer
115V Fuse Line Voltage
AC Connection for Power
Serial Port for Communication to
2.5.3 Installing the Power Cord
A quick-disconnect power cord is shipped with each 115V printer. The cord for
115V printers will use the standard three-prong plug used in the U.S.A.
If a power cord is not supplied with your printer, and your printer is operating at a
rating other than 115V, you will need to obtain a power cord for your voltage
application. The power cord should have an IEC-320-C13 plug on one end and
the appropriate plug for your power receptacle at the other end.
1. Locate the AC power entry receptacle on the backside of the printer just
below the power switch (see Figure 5).
2. Plug the power cord into the AC power entry receptacle.
2.5.4 Installing the PC Interface Cable
If you will be using your SNAP 700 printers with a personal computer, one of the
following computer interface cables is required:
• Null-modem serial cable with Part number 581139 connector
19
• USB / Serial adapter – Part number 581140
• Ethernet adapter – Part number 05591105
1. Locate the communication cable connectors on the backside of the printer
(see Figure 6).
2. Plug in the serial cable connection to the serial port.
The default serial port configuration is 115,200 baud, no parity, 8 data bits, 1 stop
bit.
Power
Switch
Figure 6. Rear View of the Printer
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Head SEM
2.5.5 Installing PCMate Platinum Software
The software used to drive the AVERY DENNISON family of printers is covered
in a separate manual. The PCMate Platinum software is a Windows® application
used to create formats for the SNAP 700 printer as well as all other AVERY
DENNISON control printers.
The printer is also capable of operating directly from a mainframe when using the
RS232 interface and AVERY DENNISON's command language (PCL).
2.5.6 Attaching the Unwind Assembly
User’s Manual—SNAP™ 700 Printer
Assembly
Shaft
Receiving
Shaft
Philips
Holes
Figure 6A: Unwind Assembly Installation
The unwind assembly is shipped detached from the printer to prevent damage
during shipping.
1. The unwind assembly is easily attached by sliding the shaft on the assembly
into the receiving shaft mounted on the printer.
2. Line up the holes in the assembly shaft and receiving shaft and insert
provided Philips head sem screw and tighten.
User’s Manual—SNAP™ 700 Printer
2.6 Printing a Test Label
2.6.1 Loading Supplies
Before you can print a test label, the printer must be loaded with stock and ink.
Refer to section 3.1 for instructions on loading the stock and ink.
2.6.2 Turning the Printer on
1. Turn the power switch on. The power switch is located on the back of the printer,
just above the power cord.
2. The four lights on the Printer Control Panel will come on for a few seconds, and
then all four lights will start to flash. This indicates that the printer is performing
its internal diagnostic tests. After several seconds, the lights will stop flashing
and the Ready light will come on. This indicates that the printer is ready.
NOTE: During the power sequence the knife will cycle
backwards 1 time to find home and there will be an audible
bell as the printer powers up.
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3. If any problems occur, see sections 10 and 11, Troubleshooting.
2.6.3 Selecting the Test Format
There are two test formats built into the printer. These are selected using the
Option Menu System. The steps below describe how to select one of the test
formats. For more information on the Option Menu System, see section 3.4.
When the instructions say to press a button, press the
button for a short time and release it. When the
instructions say to press and hold a button, press the
button and hold it down until the printer responds.
When you are in the Option Menu System, you can get out
by pressing and holding the Voice button until the printer
says “Returning to print mode.”
1. Press and hold the Voice button until the printer says “Press Start for Test
Patterns.”
2. Press the Start button. The printer will say “Press Start for Test Pattern 1.” If
you want to print test pattern 1, press the Start Button, then go to step 3. If you
want to print test pattern 2, press the Voice button. The printer will say “Press
Start for Test Pattern 2.” Press the Start button.
3. The printer will say “Ready to print test pattern 1 (or 2), Returning to print
mode.” At this time the Data light will come on. The printer is now ready to
print the test labels.
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2.6.4 Printing the Test Labels
1. Press the Start button. The stacker (if installed) will move the platform to its
start position and the printer will begin printing the test labels. If there is no
stacker installed there will be a noticeable delay in the start of the printer.
2. If any problems occur, either the Supply or Error light will come on. If this
happens, press the Voice button and the printer will say a message telling what
the problem is. Correct the problem and press the Start button again. Repeat
this until the printer runs continuously.
3. If you can’t get the printer to run, refer to sections 10 and 11 Troubleshooting.
User’s Manual—SNAP™ 700 Printer
User’s Manual—SNAP™ 700 Printer
3.0 Operation
3.1 Loading Supplies
Your SNAP 700 printer is designed with upper and optional lower ink supply
stations. . The ink supply station setup is dictated by the option of the printer your
ordered. There is no way to change this setup at your location.
The ink arbors have a self-center guide to locate the roll of ink to ensure smooth
tracking through the machine.
The ink cores have splines on their inside surfaces. These splines align with the
grooves in the ink arbors. Splines allow the printer to control the tension of the
ink ribbon during printing, minimizing wrinkling and optimizing print quality.
NOTE: Only use the white plastic cores on the SNAP
3.1.1 Installing Ink to the Top Ink Supply Station
printers. If you have a black plastic core they are design
for the Avery Dennison 9800 series printers.
23
1. Install an empty ink core on the upper ink rewind arbor. It is important that
the core be the same width or wider as the core of the ink being used.
NOTE: The empty ink core should be the same width as
the ink supply roll.
a. Rotate the core slightly to align the splines and grooves on the arbor.
Slide it gently onto the arbor until it contacts the back core stop.
b. If the front core locator is not exposed turn the black knob on the end
of the arbor counterclockwise to bring it past the end of the core. To
clamp the core rotate the black knob clockwise to center the core on
the arbor. See Figure 7.
CAUTION: Do not over tighten the core locators. Little to
no pressure is needed to keep the core centered. Over
tightening can damage the plastic stops.
CAUTION: To avoid damaging the print head, the ink
supply roll should be ¼ inch (6 mm) wider than the stock.
24
Rewind Arbor
Supply Arbor
Station
Upper Ink
Core Stop Upper Print
Upper Ink
User’s Manual—SNAP™ 700 Printer
Figure 7. Upper Ink Supply and Print Stations - Unloaded
NOTE: The ink system is designed to rewind one roll of ink
at a time. When the rewind core is full, replace it with an
empty ink core. Do not try to add a second roll to the first
rewind core, since it will not track through the printer
correctly and will result in poor print quality.
2. Remove the plastic packaging around the roll of ink and install it on the ink
supply arbor. Ensure that the leading edge is pointing toward the Stock
Arbor.
NOTE: For best results, leave the ink roll wrapped in
plastic until you are ready to use it in the printer.
3. Open the print roller (See Figure 8).
4. Pull the ink down and to the right, beneath the turn bar, between the upper
print roller and the upper print station, toward the stacker side of the upper
ink rewind arbor.
User’s Manual—SNAP™ 700 Printer
Upper Ink
Supply Roll
Upper Print
Station
Rewind Core
Upper Rewind
Arbor
25
Lower Print
Station
Print Head
Lower Ink
Supply Roll
Figure 8. Upper and Lower Ink Supply and Print Stations - Loaded
4. Fasten the ink supply to the rewind core.
a. If you are using a new roll of ink, the leader you are advancing
through the machine already has adhesive on it. Press the leader
onto the rewind core until it sticks to the core.
b. If you are installing a partially used roll of ink, you must first attach a
small piece of tape to the leading end of the ink roll. Then, tape the
end to the ink on the rewind core.
5. Wind the core for several turns to make sure the ink tracks flat as it is pulled
through the printer.
6. To remove an ink core from the arbor, turn the black knob at the end of the
ink arbor counterclockwise and slide the core from the arbor. Save the
empty core to be used as the next rewind core.
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3.1.2 Installing Ink to the Bottom Ink Supply Station
Installing Ink on the Bottom Print Station is done in the same way as the Top
Print Station, except that the ink runs up over the Turn bar, across the print head
to the rewind arbor.
3.1.3 Loading the Stock
Before loading a roll of stock, you will need to be familiar with the following parts
of the SNAP 700 printer (Refer to Figures 9 and 10).
The Stock Arbor is designed to clamp the core of the stock supply rolls to hold
them in place during printing operations. This function provides back tension
which helps keep the stock straight while it moves to the center of the print head.
By rotating the stock arbor knob, you can adjust for roll widths ranging in size
from ½ inch to 5 inches (12.7 mm to 127 mm). This helps keep the stock straight
while it moves to the center of the print head. To function properly, the stock roll
must be wound firmly and centered on the core with no telescoping of the roll.
There are no other adjustments to the stock arbor.
The Stock (Web) Guide is located between the Stock Arbor and Sensor Module
Station to guides the stock through the machine toward the center of the print
head. The black knob located at the end of the web guide controls the width of
the guides. Turning the knob clockwise will widen the web guides, while
counterclockwise turns will narrow the web guides.
User’s Manual—SNAP™ 700 Printer
The Upper and Lower Print Stations on the SNAP 700 printer are stationary.
The rollers swing open and closed for threading and printing. These rollers are
held in position for printing with latches on both the inside and outside end of the
rollers.
NOTE: If you are printing two-sided labels, both print
rollers must be closed in order for the printer to operate.
If a two-sided label design is sent to the printer and the
lower print roller is open, the Error LED will light up and
the printer will stop. If you are printing single-sided
labels, the lower print roller should remain open so the ink
rolls will not rotate.
The Stock Feed is the assembly located in front of the knife. The Feed has a
knob, which is used to manually advance the material through the knife, the nip
roller, and into the stacker. (See figure 10)
New rolls of Supply Stock are sealed and packaged individually. When you are
ready to load the stock, remove the packaging and follow the steps below.
1. Remove the tape holding the end of the supply stock to the outer part of the
roll. To avoid damaging the rollers or print heads, use scissors to cut off any
portion of the supply stock that has adhesive on it.
2. Rotate the unwind knob clockwise to retract the “fingers”. Open the
assembly so the back locator hub and front locking fingers are wider that the
material.
User’s Manual—SNAP™ 700 Printer
3. To install the stock supply roll, begin with the leading end at the top of the roll
pulling off towards the stacker.
4. Slide the stock roll onto the Stock Arbor (see Figure 9).
5. Rotate the Stock Arbor knob counter-clockwise quickly to extend the fingers
that hold the supply roll in place.
6. With all print rollers in the open position, pull the stock from the top of the
supply roll, and over the Decurler Roller.
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Decurler Roller
Retraction
Fingers
Lower Print Station
Upper Print Station
Stock (Web) Guide
Figure 9. Stock Supply through Print Stations
Stock Arbor Knob
7. Pull the roll of stock to the right of the Stock (web) guides.
8. Feed the web between the two plates that support the registration sensors
9. Continue threading the stock between the print rollers and through the feed.
10. Rotate the black knob on the feed counter-clockwise and advance the stock
through the knife and nip rollers and into the stacker (until it extends about ½
inch or 10 mm - 15 mm from the rollers).
11. If the stock will not advance through the knife, refer to Section 5.4.2, Knife
Home Position Adjustment.
12. Rotate the stock web guide knob to align it to the stock width.
13. Close the upper and lower print rollers.
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Knife
User’s Manual—SNAP™ 700 Printer
Stock Web
Guide Knob
Figure 10. Stock Supply Through Knife and Stacker
3.1.4 Butt Splice
Upper Print
Roller
Lower Print
Roller
Feed Roller
Stacker
CAUTION: To prevent damage to the print head, do not
use butt splices.
The SNAP 700 printer is designed to allow for fast, frequent changing and
loading of stock and ink. We recommend re-threading the stock rather than to
using a butt splice. If you determine that splicing is faster for threading, tape the
ends of the stock together. Turn the feed roller and advance the splice through
the printer. Do not try and run the splice through the printer as it can cause
damage.
User’s Manual—SNAP™ 700 Printer
3.1.5 Threading Diagrams
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Stock
Upper Ink Unwind
Lower Ink Unwind
Threading Diagram
Upper Ink Rewind
Lower Ink Rewind
Decurler & Web
Guide not used on
Threading Diagram - RFID
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3.2 Sending a Print Job to the Printer
In order to print labels, you must send a print Job to the printer. The print job
tells the printer what label to print, what information to print on the label, and how
many labels to print.
Getting a print job to the printer depends on how your company system is set up.
You may be using AVERY DENNISON’s label design program PCMate Platinum,
or you may be using a special application on a PC or a mainframe. Consult your
supervisor on how your company sends print jobs.
3.3 Printing Labels
3.3.1 The Control Panel
The Control Panel on your SNAP 700 printer is located at the top of the machine.
Figure 11 shows the control buttons and lights displayed on the printer. The
buttons allow you to control the printer, and the lights indicate the status of the
printer.
• The Start/Stop Button is a blue button that starts and stops printing. If there
are labels ready to print, pressing the Start/Stop Button starts printing. If the
printer is running, pressing the Start/Stop Button stops printing.
User’s Manual—SNAP™ 700 Printer
• The Ready Light is a green light that indicates the printer has been powered
up, completed its diagnostics, and is ready to accept print jobs.
• The Data Light green light that indicates you have sent a print job to the
printer and it is ready to print. If the Data Light is flashing, you are at end of
day (see section 3.3.4).
• The Supply Light is a yellow light indicates that: either the stock or ink
supply has run out and needs reloading or the stacker is full. It may also
come on if you have an accessory attached and there is a problem with it.
• The Error Light is a red light that indicates a problem exists somewhere in
the printer.
• The Voice Button is a yellow button and will play a message describing the
status of the printer. Use it to determine causes of printer issues. If the
printer is printing, pressing the Voice Button will stop printing.
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