Avery SIERRA SPORT4 User Manual
Operator's Handbook
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Monarch Sierra Sport4™
9493™ Printer
®
©2008 Avery Dennison Corp. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the
customer can rely. Avery De nnison reserves the right to make cha nges in the product, the
programs, and their availability at any time and without notice. Although Avery Dennison has
made every effort to provide complete and accurate information in this manual, Avery Dennison
shall not be liable for any o missions or inaccuracies. Any up date will be incorporated in a la ter
edition of this manual.
© 2008 Avery Dennison Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, stored in a retrieval system, or translated into any language in any
form by any means, without the prior written permission of Avery Dennison Corporation.
WARNING
This equipment has been tested and found to comply with the limits for a Cl ass B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection agains t harmful interference when the equip ment is operated in a
commercial environment. T his equipment generates, uses , and can radiate radio frequenc y
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
RF Operation is subject to the following two cond itions: (1) this device may not cause
interference, and (2) this device must accept any interfe rence including interference that may
cause undesired operation of the d evice.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
Le présent appareil numérique n'émet pas de bruits radioélect riques dépassant les limites
applicables aux appareils numériques de la classe B presc rites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des Communications du Canada.
Trademarks
Monarch®, MPCL, Sierra Sport, 9493, and 9496 are trade marks of Avery Dennison Retail
Information Services, LLC.
Avery Dennison® is a trademarks of Avery Dennison Corporation.
Bluetooth® is a trademarks of Bluetooth SIG, Inc.
TABLE OF CONTENTS
Getting Started ...................................................................................................................................... 1-1
Using this Manual............................................................................................................................... 1-1
Audience ........................................................................................................................................... 1-1
Printer Utilities................................................................................................................................... 1-1
Unpacking the Printer.......................................................................................................... ............... 1-1
About the Printer’s Power ................................................................................................................... 1-2
Installing & Removing the Battery........................................................................................................ 1-2
Battery and Safety Information......................................................................................................... 1-3
Connecting the Communications Cables............................................................................................... 1-4
Using the Display and Buttons ............................................................................................................. 1-4
Loading Ribbon & Supplies.................................................................................................................... 2-1
Opening & Closing the Printer ............................................................................................................. 2-2
Loading a Ribbon Cassette ................................................................................................................. 2-3
Loading a Ribbon............................................................................................................................... 2-3
Loading Supplies................................................................................................................................ 2-5
Loading for non-peel mode:.............................................................................................................. 2-5
Loading for peel mode ..................................................................................................................... 2-5
Loading for fan-fold ......................................................................................................................... 2-6
Printing............................................................................................................................................. 2-8
Tearing the Supplies....................................................................................................................... 2-8
Care & Maintenance ............................................................................................................................... 3-1
Clearing Label Jams ........................................................................................................................... 3-1
Cleaning............................................................................................................................................ 3-1
Troubleshooting..................................................................................................................................... 4-1
Common Errors .................................................................................................................................. 4-1
Calling Technical Support ................................................................................................................... 4-2
Specifications ........................................................................................................................................A-1
Printer Specifications .........................................................................................................................A-1
Supply Specifications .........................................................................................................................A-2
Accessories...........................................................................................................................................B-1
Battery Charger/AC Power Adapter......................................................................................................B-1
Carrying Accessories........................................................................................................... ...............B-1
Printer Options......................................................................................................................................C-1
Bluetooth® ..................................................................................................................... ................... C-1
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GETTING STARTED
The Monarch® Sierra Sport4™ 9493™ printer is a portable thermal direct and thermal transfer
printer that prints on tags, labels, or receipt paper.
Before using the printer, review the safety information in the Regulatory Compliance document
provided with your printer.
Information in this document supercedes information in previous versions. Check our Web site
for the latest documentation and release information.
Using this Manual
Following is a summary of the contents of this manual:
Chapter Contents
1 Getting Started Installing the battery, connecting the cables, and using the display.
2 Loading Ribbon & Supplies Loading the ribbon cassette and supplies.
3 Care & Maintenance Clearing supply jams and cleaning the printer.
4 Troubleshooting Common problems and their solutions.
A Specifications Printer and supply specifications.
B Accessories List of accessories and part numbers.
C Printer Options List of available options.
Audience
This manual is for the person who prints tags, labels, or receipts.
A Packet Reference manual and System Administrator’s Guide are available on our Web site.
Printer Utilities
The Monarch® MPCLTM Toolbox utilities (version 1.13 and higher) are also available on our Web
site and are free to download. This group of development utilities helps you configure the
printer, customize fonts, and download files.
Unpacking the Printer
After you unpack the printer, you may have the following (depending on your order). If any items
are missing, contact us at the number listed on the back of this manual for replacement items.
♦ a 9493 printer
♦ one or more batteries
♦ a battery charger / AC power adapter
♦ a shoulder or hand strap
♦ one or more communications cables
♦ a fan-fold core (for printing fan-fold supplies)
♦ a Quick Reference
Note: Look through all of the packaging material for items. Keep all packaging material in
case you need to move or return the printer.
Getting Started 1-1
About the Printer’s Power
There are two ways to power the printer:
♦ Using a battery. See "Installing and Removing the Battery" for more information.
♦ Using the AC power adapter. Refer to the 9496™ Operating Instructions included with the
charger/adapter for more information.
Installing & Removing the Battery
You must charge the battery before using it for the first time.
To install the battery:
1. Review the safety information in the Regulatory Compliance document included with your
printer.
2. Turn off the printer when you change batteries.
3. Lay the printer down so the back of the printer faces up.
4. Remove the plastic from a new battery.
5. Slide the battery into the battery well in the bottom of the printer until it latches into place.
Latch
6. Set the printer upright.
7. Turn on the printer by pressing P.
The display flashes printer version information and battery charging status, then you see
To remove the battery:
1. Turn off the printer.
2. Lay the printer down so the back of the printer faces up.
3. Press the latch down with your thumb and slide the battery out of the battery well.
1-2 Operator’s Handbook
Battery and Safety Information
♦ You must charge a battery before using it. For optimal battery life, charge the battery within
three months of receipt.
WARNING: Use only the Monarch® 9496™ charger/adapter designed for Lithium-ion batteries
when charging. The battery might explode if used with a different charger. Refer to
the Operating Instructions provided with the charger/adapter for more information.
♦ The optimal battery storage temperature is -4°F - 104°F
(-20°C - 40°C). For more information about storage temperatures, see Appendix A,
“Specifications.” The battery may lose its charge capacity permanently if stored at
temperatures less than -4°F (-20°C) or greater than 104°F (40°C). For longest life, the
battery should be stored in a cool, dry place.
♦ Prolonged storage or operation of a fully-charged battery above 104°F (40°C) may cause a
permanent battery capacity loss of up to 10%.
♦ The recommended temperature for charging is 32°F - 104°F
(0°C - 40°C)
♦ Charging time is approximately 1 to 3 hours.
♦ Recycling Information - Do not throw in trash. Recycle to your local regulations. The
Rechargeable Battery Recycling Corporation (RBRC®) is a non-profit organization created to
promote recycling of rechargeable batteries. For more information about how to recycle
batteries in your area, visit www.rbrc.org. Batteries can also be returned postage-paid to:
ERC; 200 Monarch Lane Door #39; Miamisburg, OH 45342.
Caution: Do not disassemble, short-circuit, heat above 122°F (50°C),
or incinerate the battery. It may explode.
♦ The battery should be charged immediately for either long-term storage or after the battery
has been exhausted from a printing session. Frequent charging prolongs battery life and has
no negative effects, such as memory loss.
♦ Do not let the battery get wet or come into contact with metal objects.
♦ Do not use a battery with a cracked case.
♦ It is normal for battery capacity to decrease up to 20% over the first
400 - 600 cycles of use.
♦ The printer uses battery power even when the printer is not printing. Remove the printer's
battery when the printer is not in use for a week or longer.
♦ Many factors affect your battery's performance, including the quantity of labels printed,
intervals of batches printed, percentage of black per label, and power management.
Getting Started 1-3
Connecting the Communications Cables
You can communicate serially (9-pin) or through USB (version 2.0).
For best results, use only Monarch® cables. See Appendix B, "Accessories" for part number
information.
To connect serial cables:
1. Open the hinged cable door on the side of the printer by loosening
the two screws with a Phillips screwdriver.
2. Plug the DB9 connector into the DB9 port.
3. Place the cable into one of the cable cavities.
4. Close the cable door and tighten the screws.
To connect USB cables:
1. Open the hinged cable door on the side of the printer by loosening
the two screws with a Phillips screwdriver.
2. Plug the USB type A connector into the USB type A port or plug the
USB mini-B connector into the mini USB port.
3. Place the cable around the top screw post and into one of the cable
cavities as shown.
4. Close the cable door and tighten the screws.
Using the Display and Buttons
P Turns the printer on and off.
Four navigation buttons for selecting options on the display.
Display
USB mini-B cable shown
Navigation Buttons Navigation Buttons
1-4 Operator’s Handbook
On/Off
Button
LOADING RIBBON & SUPPLIES
This chapter describes how to load supply for
♦ non-peel mode (prints on continuous strip of supply).
♦ peel mode (prints and separates the label from the liner).
♦ fan-fold.
Supply loading tips:
2
♦ Whenever you open and close the printer, press
printhead.
♦ The printer may be on or off when loading supplies.
under to advance the supply under the
Loading Ribbon & Supplies 2-1
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