AT&T 9230 User Manual

900 MHz Cordless Telephone
with Caller ID/Call Waiting 9230
Please also read
Part 1 — Important
Product Information
USER’S MANUAL
Part 2
DRAFT 1/5/01
© 2001 Advanced American Telephones. All rights reserved.
Printed in China. 850005851 Issue 1AT&T 1/01
CONTENTS
1
BEFORE YOU BEGIN . . . . . . . . . . . . . .
3
About Caller Identification . . . . . 3
INSTALLATION . . . . . . . . . . . . . . . . . . . . . .
4
Before You Install . . . . . . . . . . . . 4
Table/Desk Installation . . . . . . . . 5
Wall Installation . . . . . . . . . . . . . 6
FEATURE SETTINGS
. . . . . . . . . . . . . 7
Time/Date . . . . . . . . . . . . . . . . . 7
Ringer Selection . . . . . . . . . . . . . 7
Auto Answer On/Off . . . . . . . . . . 7
TELEPHONE OPERATION . . . . . . 8
Make a Call . . . . . . . . . . . . . . . . . 8
Answer a Call . . . . . . . . . . . . . . . 8
End a Call . . . . . . . . . . . . . . . . . . 8
Change Channel . . . . . . . . . . . . . 8
Handset Volume . . . . . . . . . . . . . 8
Redial . . . . . . . . . . . . . . . . . . . . . 8
Flash/Call Waiting . . . . . . . . . . . . 8
Hold . . . . . . . . . . . . . . . . . . . . . . 8
Temporary Tone Dialing . . . . . . . 8
Page/Handset Locator . . . . . . . . . 9
Headset Jack . . . . . . . . . . . . . . . 10
Operating Range . . . . . . . . . . . . 11
Display Screen Messages . . . . . . 11
TELEPHONE MEMORY . . . . . . . . 12
Store Memory Numbers . . . . . . 12
Edit Numbers Stored
in Memory . . . . . . . . . . . . . . 13
Delete Numbers Stored
in Memory . . . . . . . . . . . . . . 13
Move Numbers Stored
in Memory . . . . . . . . . . . . . . 13
Dial Memory Numbers . . . . . . . 14
CALLER ID OPERATION . . . . . . 15
About Call History . . . . . . . . . . 16
Review Call History . . . . . . . . . 16
Delete Call History . . . . . . . . . .17
Dial a Displayed Number . . . . . .17
Store Call in Memory . . . . . . . . 18
Call Block . . . . . . . . . . . . . . . . . 19
Display Screen Messages . . . . . . 20
BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 21
Charging the Handset
Battery Pack . . . . . . . . . . . . . 21
Replacing the Handset
Battery Pack . . . . . . . . . . . . . 22
IN CASE OF DIFFICULTY . . . . . . . 23
BEFORE YOU BEGIN
3
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.
Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.
You may need to change your phone service to use this feature. Contact your phone service provider if:
You have both Caller ID and Call Waiting, but as separate services (you may need combined service)
You have only Caller ID service, or only Call Waiting service
You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.
There are fees for Caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.
INSTALLATION
4
Before You Install
b) Plug battery pack
connector into handset. Use only AT&T battery 3301 (SKU#91076).
d) Replace
cover by sliding it up into place.
a) Remove battery
compartment cover by pressing on the indentation and sliding downward.
c) Place battery pack
and wires in compartment.
1 Choose a location for the base near an electrical outlet and a
telephone jack.
This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch.
2 Install the handset battery.
5
INSTALLATION
3 Charge the handset battery.
Place the handset in the base. Charge the battery for at least 24 hours the first time.
4 Check for dial tone.
After the batteries are charged, pick up the handset and press P; you should hear a dial tone.
5 Set the dial mode.
If you have touch tone service, the phone is ready to use as soon as the batteries are charged.
If you have dial pulse (rotary) service, you’ll need to change the dial mode.
Make sure the phone is off.
Press G on the handset until the screen displays DIAL TYPE: and the currently selected mode.
Press > to select TONE or PULSE.
Press to save the displayed mode.
Standard electrical outlet
Modular
telephone
jack
Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111
Table/Desk Installation
1 Connect the
telephone line cord.
2 Connect the
power cord.
INSTALLATION
6
Wall Installation
a) Align holes on
base with mounting studs on wall jack.
b) Place power
cord as shown, so it hangs straight down between base and wall.
c) Pull base down
on mounting studs until it locks into place.
4 Follow Steps 3–5 in Table/Desk Installation.
1 Connect the telephone line cord .
2 Connect the power cord.
3 Mount the base on the wall.
Modular
telephone
jack
Standard electrical outlet
7
Time/Date
1 Press G until the screen displays
2 Press . The month flashes. 3 Use < or > to select the correct month. 4 Press . 5 Repeat Steps 3 and 4 to set the day, hour,minute and AM or PM.
Ringer Selection
1 Press G until the screen displays
2 Press > to select 1, 2, 3, 4,or OFF. You hear a sample of each ring
displayed.
3 Press to choose the displayed ringer.
Auto Answer On/Off
You can set the handset to answer a call automatically when you lift it from the base (you won’t have to press any keys).
1 Press G until the screen displays
2 Press > to select OFF (you must press a key to answer a call) or
ON (the call is automatically connected when you lift the handset from the base).
3 Press to choose the displayed setting.
AUTO ANS? ON
RINGER? 1
SET TIME
4/26 4:02PM
FEATURE SETTINGS
8
TELEPHONE OPERATION
End a Call
Press O
— OR —
Place handset
in base
Exit
programming.
Cancel a page.
Hold
Press to put a call
on hold. Press again
to release hold,
or lift the handset
of an extension.
Answer a Call
Press any key except O.
Change Channel
Switch to a clearer
channel while on a call.
Enter programming
while not on a call.
Redial
Press P,then
press R to call
last number dialed
(up to 24 digits).
Make a Call
Press P,then dial the number
— OR —
Dial the number (use < on the back of the handset to backspace and correct digits), then press P to call.
Flash/ Call Waiting
Access special telephone company subscriber services.
Temporary Tone
Change from dial pulse to tone dialing during a call.
1 D
ial the number.
2 Press *. All buttons
pressed after this send tone signals.
3 After you hang up,
the phone returns to dial pulse service.
Hendset Volume
While on a call,
adjust volume of
what you hear.
9
TELEPHONE OPERATION
Page/
Handset Locator
Press once to page
the handset for up
to one minute
— OR —
Press twice
to cancel.
On steadily
when handset
is in use or is
charging in
base.
On steadily
when you have
unreviewed call
information.
If you subscribe
to telephone
company voice
mail with a
visual message
waiting signal,
light is on
when you have
voice mail
waiting.
10
TELEPHONE OPERATION
Headset Jack
You can use this telephone hands-free when you install a 2.5 mm headset (SKU 24099), purchased separately.
Plug the headset into the jack located on the right side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely.
11
TELEPHONE OPERATION
Display Screen Messages
Screen Displays: When:
STANDBY The handset is not in use.
NO LINE The base is not connected to the telephone line,
or the line is not working.
RINGING There is a call coming in.
CONNECTING The handset is waiting for a dial tone.
PHONE ON The handset is in use.
MESSAGE WAITING You have received telephone company voice mail.
PAGING The base is paging the handset.
Operating Range
This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright.
If you receive a call while you are out of range, the handset might not ring — or if it does ring, the call might not connect when you press P. Move closer to the base, then press P to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing O, your phone will be left “off the hook.” To hang up properly, walk back into range, periodically pressing O.
This cordless phone can store 50 telephone numbers with names, each up to 16 digits long.
Store Memory Numbers
1 Make sure the handset is off. 2 Press M. The first available location is displayed in the lower
right corner of the screen.
3 Enter the telephone number. Use < to backspace and make a
correction. Use > to switch between name and number editing. Press R to store a pause in the dialing sequence.
4 If you wish to store a name with the number, press >. If you do
not want to store a name, skip to Step 6.
5 Using the chart below, enter up to 16 characters for the name
you’re storing with the number. Use < to backspace and make corrections; use > to advance and add a space.
Presses
Dial Key 12345
1 .’&1
2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO 6
7 PQRS 7
8 TUV 8
9 WX Y Z 9
0 0
6 Press to store your entry in the displayed location.
12
TELEPHONE MEMORY
13
Edit Numbers Stored in Memory
1 Press < to review numbers stored in memory. 2 Press when the screen displays the number you want to edit.
EDIT flashes on the screen.
3 Edit the name/number displayed. Press > to switch between
name and number.
4 Press to save the edited information.
Delete Numbers Stored in Memory
Delete a Specific Number
1 Press < until the screen displays the number you want to delete. 2 Press . 3 Press > until the DEL flashes on the screen. 4 Press . 5 Press > until YES flashes on the screen. 6 Press . You’ll hear a series of beeps confirming the deletion.
Delete All Numbers Stored in Memory
1 Press G until the screen displays
2 Press > to display YES or NO. 3 Press to choose the displayed option.
Move Numbers Stored in Memory
1 Press < until the screen displays the number you want to move. 2 Press , then press > until MOVE flashes on the screen. 3 Press . The first available location is displayed. 4 Press to move the number to the displayed location
— OR —
Press <, enter a new location (01-50), then press .
DEL PHN BOOK?
TELEPHONE MEMORY
14
Dial Memory Numbers
1 Press P. 2 Press M, then enter the memory location (01-50) 3 Press .
— OR —
1 Press < (DIR) to begin reviewing numbers stored in memory. 2 Press < or > until the screen displays the number you want to
call, or enter the first letter of the name stored with the number.
3 Press P.
TELEPHONE MEMORY
CALLER ID OPERATION
15
Enter
Caller ID
records.
Review numbers stored in telephone memory.
Save selections when storing numbers in memory.
16
About Call History
This phone assigns each incoming call a number from 1 to 50. The most recent call will have the highest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.
For each call that comes in, the screen displays the following information between the first and second rings:
Your caller’s name (15 letters are sent by your telephone company);
The caller’s area code and telephone number;
The time and date of the call; and
The position of the call in call history.
If you answer a call before the information appears on the screen, it will not be in the call history.
Review Call History
The screen displays call information for about 30 seconds after it has been received. Press > to scroll through call history.
CALLER ID OPERATION
Caller’s name
Caller’s
telephone
number
Date of call Time of call
Position of call in call history
HEADLINE RIGHT
HEADLINE R-SUB
17
CALLER ID OPERATION
Delete Call History
Delete a Specific Call
1 Press > until the screen displays the call information you
want to delete.
2 Press , then press > until DEL is flashing.
3 Press , then press < or > until the screen displays
DELETE? YES.
4 Press . You’ll hear a series of beeps confirming the deletion.
Delete All Calls
1 Press G until the screen displays
2 Press > to display YES or NO. 3 Press to choose the displayed option.
Dial a Displayed Number
1 Press > until the screen displays the number you want to call. 2 Press . 3 Press < or > until AltDial is flashing.
4 Press until the screen displays the appropriate dialing
sequence (7 digits, 10 digits, or 11 digits).
5 Press P when the number is correctly displayed for dialing.
SAVE DEL
AAllttDDiiaall
973-555-0123
5/01 5:40PM CALL28
DEL ALL CID? NO
SAVE
DDEELL
AltDial
973-555-0123
5/01 5:40PM CALL28
18
CALLER ID OPERATION
Store Call in Memory
1 Press > until the screen displays the call information you
want to store.
2 Press twice.
3 Press to store the call information in the memory location
displayed in the upper right corner
— OR —
Press <, then enter a two-digit memory location (01-50).
4 Press . You’ll hear a series of beeps confirming the number
was stored.
5 If you try to store information in an already occupied location, the
screen displays
Press to exit without replacing the number already stored in that location
— OR —
Press > to display YES, then press to replace the previous number with the new one.
OVERWRITE? NO
973-555-0123
5/01 5:40PM CALL28
TO LOCATION? 01
973-555-0123
5/01 5:40PM CALL28
SAVE DEL AltDial
973-555-0123
5/01 5:40PM CALL28
19
CALLER ID OPERATION
Call Block
This feature works with service available from your phone service provider to prevent your call information from being seen by the people you call. To activate call block service, you must enter your service provider’s call block code each time you make a call.
You can set the phone to automatically dial your call block code for all calls made from this phone.
1 Press G until the screen displays CALL BLOCK?. 2 Press < or > until ON is flashing on the screen. 3 Press . 4 Press G until the screen displays
5 Press . 6 Enter the call block code used by your telephone service provider. 7 Press .
Turn Off Call Block
1 Press G until the screen displays CALL BLOCK?. 2 Press < or > until OFF is flashing. 3 Press .
NOTE: There may be a fee for Call Block service, and it may not be available in all areas. Check with your telephone service provider.
BLK PREFIX_____
20
Display Screen Messages
Screen Displays: When:
PRIVATE NAME The other party is blocking name information.
PPP The other party is blocking number information.
PRIVATE CALLER The other party is blocking name and number
information.
UNKNOWN NAME Your phone company is unable to receive
information about this caller’s name.
UUU Your phone company is unable to receive
information about this caller’s number.
UNKNOWN CALLER Your phone company is unable to receive
information about this caller’s name and number.
EXTENSION IN USE An extension phone on this line is being used, so
call information cannot be received.
Err There is a problem with Caller ID transmission
from the telephone company.
CALLER ID OPERATION
HEADLINE RIGHT
HEADLINE R-SUB
21
Charging the Handset Battery Pack
This battery should remain charged up to six days with the ringer turned on and up to 12 days with the ringer off. A fully charged battery provides an average talk time of about five hours.
The battery pack needs charging when:
A new battery is installed in the handset.
The phone beeps twice every 16 seconds.
The screen displays LOW BATTERY and the low battery icon.
Place the handset in the base so the CHARGING light turns on. The battery pack is typically fully charged in eight hours.
You can keep the battery fully charged by returning the handset to the base after each use.
If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. Use only AT&T battery 3301 (SKU# 91076).
CAUTION: Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the User’s Manual, Part 1.
BATTERIES
22
BATTERIES
Replacing the Handset Battery Pack
1 Remove the battery compartment cover on the handset by
pressing on the indentation and sliding the cover downward.
2 Lift out the old battery pack and disconnect. 3 Plug battery pack connector into handset. Place the battery pack
and wires in the compartment.
4 Replace the cover by sliding it up into place. 5 The new battery pack must be charged before using the phone.
Place the handset in the base and allow it to charge for at least 24 hours for the first charge. The telephone might operate before that, but for best performance, let the battery pack charge fully.
HEADLINE RIGHT
HEADLINE R-SUB
23
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase.
If the phone doesn’t work at all, check these items first:
Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.
Make sure the base antenna is fully upright.
If the handset does not beep when you press P, the battery might need charging.
Make sure the battery pack is installed correctly.
If you have dial pulse (rotary) service on your phone line, make sure the dial mode is set to dial pulse (see INSTALLATION).
If the above suggestions don’t solve the problem, try re-initializing the handset and base:
1 Disconnect the power to the base. 2 Remove the handset battery pack. 3 Wait a few minutes. 4 Connect the power to the base. 5 Insert the handset battery pack. 6 Put the handset in the base to re-initialize.
If you hear a two-beep signal when you try to use the handset:
You might be out of range. Move closer to the base and try again.
If moving closer to the base doesn’t help, try following the directions above for re-initializing the handset and base.
If the phone does not ring when you receive a call:
Make sure the handset ringer is on.
Make sure the telephone line cord is connected firmly to the base and the telephone jack.
Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch.
You might be too far from the base; move closer.
You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.
24
IN CASE OF DIFFICULTY
If you hear noise or interference when using the phone:
Make sure the base antenna is fully upright.
You may be out of range. Move closer to the base.
Press and release G to change to another of the 30 channels
available. If noise is exceptionally loud, move closer to the base before changing channels.
Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to another outlet.
The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an upper floor.
If the buttons don’t work, try placing the handset in the base for at
least 15 seconds.
If you hear other calls while using your phone:
Press G to change to another channel.
Disconnect the base from the modular jack and plug in a corded
telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone service company.
If you lose a call after changing channels:
You were probably almost out of range. Move closer to the base before changing channels. Before placing another call, set the handset in the base for at least 15 seconds.
If you are unable to operate special telephone services or other equipment requiring touch tone signals:
If you have dial pulse (rotary) service, follow the directions under “Temporary Tone Dialing”in the TELEPHONE OPERATION section of this manual.
If the MESSAGE light does not go off even after you’ve listened to voice mail messages:
1 Press G until the screen displays MSG WAIT OFF?. 2 Press > to display YES or NO. 3 Press to choose the displayed setting.
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