ATEN CS82U, CS84U User Manual

4.5 (2)

PS/2-USB KVM Switch

CS82U / CS84U

User Manual

www.aten.com

ATEN CS82U, CS84U User Manual

CS82U / CS84U User Manual

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna;

Increase the separation between the equipment and receiver;

Connect the equipment into an outlet on a circuit different from that which the receiver is connected;

Consult the dealer/an experienced radio/television technician for help.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

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CS82U / CS84U User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International

http://support.aten.com

 

 

North America

http://www.aten-usa.com/product_registration

 

 

Telephone Support

For telephone support, call this number:

International

886-2-8692-6959

 

 

China

86-10-5255-0110

 

 

Japan

81-3-5323-7178

 

 

Korea

82-2-467-6789

 

 

North America

1-888-999-ATEN ext 4988

 

 

United Kingdom

44-8-4481-58923

 

 

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

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CS82U / CS84U User Manual

Package Contents

The CS82U / CS84U package consists of:

1 CS82U / CS84U PS/2-USB KVM Switch

2 Custom KVM Cable sets (CS82U)

4 Custom KVM Cable Sets (CS84U)

1 User Guide

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

*Features may have been added to the CS82U / CS84U since this manual was published. Please visit our website to download the most up-to-date version of the manual.

© Copyright 2010 ATEN® International Co., Ltd.

Manual Date: 2010-08-23

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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CS82U / CS84U User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CS82U Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CS84U Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CS82U Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CS84U Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Hardware Setup

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3. Basic Operation

Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Mouse Port-switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . . . 13 Keyboard and Mouse Reset (CS84U only) . . . . . . . . . . . . . . . . . . . . . . . . 13

4. Hotkey Operation

Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Hotkey Setting Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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CS82U / CS84U User Manual

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keyboard Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

List Switch Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Hotkey Buzzer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Disable Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mouse Port-switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Keyboard Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Other OS Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6. The Firmware Upgrade Utility

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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CS82U / CS84U User Manual

About this Manual

This User Manual is provided to help you get the most from your CS82U / CS84U. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CS82U / CS84U system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CS82U / CS84U.

Chapter 4, Hotkey Operation, details all of the concepts and procedures involved in the Hotkey operation of your CS82U / CS84U installation.

Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.

Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the CS82U / CS84U's firmware with the latest available versions.

An Appendix, provides specifications and other technical information regarding the CS82U / CS84U.

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CS82U / CS84U User Manual

Conventions

This manual uses the following conventions:

Monospaced

Indicates text that you should key in.

[ ]

Indicates keys you should press. For example, [Enter] means to

 

press the Enter key. If keys need to be chorded, they appear

 

together in the same bracket with a plus sign between them:

 

[Ctrl+Alt].

1.Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential steps.

Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start Run means to open the Start menu, and then select Run.

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International

http://www.aten.com

 

 

North America

http://www.aten-usa.com

 

 

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Chapter 1

Introduction

Overview

The CS82U / CS84U PS/2-USB KVM Switch is a desktop control unit that allows users to access two or four computers from a single KVM console (PS/ 2 or USB keyboard and mouse, and VGA monitor). The CS82U / CS84U comes with ATEN’s patented Video DynaSyncTM technology, which eliminates boot-up display problems and optimizes resolution, and features dual console keyboard and mouse ports, meaning any combination of PS/2 or USB keyboard and mouse can be used.

There are three convenient methods to access the computers: port selection pushbuttons located on the unit’s front panel; hotkey combinations entered from the keyboard; and the very latest in mouse port-switching – simply double-click on the scroll wheel of a USB mouse to change ports.

Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems. Since the CS82U / CS84U intercepts keyboard input directly, it will work on multiple computing platforms.

There is no better way to save time and money than with a CS82U / CS84U installation. Since a single console manages all of the computers, the CS82U / CS84U setup: eliminates the expense of having to purchase separate console components for each computer; saves all the space those extra components would take up; saves on energy costs; and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.

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CS82U / CS84U User Manual

Features

One PS/2-USB VGA console controls two (CS82U) or four (CS84U) VGA interface computers.

Computer selection via front panel pushbuttons, hotkeys, and mouse

Multiplatform support – Windows 2000/XP/Vista/7, Linux, Mac, and Sun*

Superior video quality – 2048 x 1536; DDC2B

Video DynaSyncTM – exclusive ATEN technology optimizes display resolution and eliminates boot-up display problems

Supports widescreen resolutions

Console mouse port emulation/bypass feature supports most mouse drivers and multifunction mice

Complete keyboard emulation for error-free booting

Mac/Sun keyboard support and emulation*

Multilingual keyboard mapping – supports English, Japanese, and French keyboards

Gaming keyboard support

Auto Scan Mode for monitoring all computers

Firmware upgradable

Non-powered

Note: 1. See Hotkey Default Settings, page 37, for full details.

2.PC keyboard combinations emulate Mac/Sun keyboards; Mac/ Sun keyboard work only with their own computers

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Chapter 1. Introduction

Hardware Requirements

Console

A VGA compatible monitor capable of the highest possible resolution

A USB or PS/2 mouse

A USB or PS/2 keyboard

Computers

The following equipment must be available on each computer:

A VGA port

Note: The quality of the display is affected by the quality of the VGA display card. For best results, we recommend you purchase a high quality product.

Type A USB ports or 6-pin Mini-DIN PS/2 ports

Cables

Only KVM cable sets which are specifically designed to work with this switch may be used to link to the computers. Two (CS82U) or four (CS84U) cable sets are provided with this package. To order further cable sets, please see table, below:

Connectors

Length

Part Number

 

 

 

USB, PS/2

1.2 m

2L-5301UP

 

 

 

USB, PS/2

1.8 m

2L-5302UP

 

 

 

USB, PS/2

3 m

2L-5303UP

 

 

 

Note: The quality of the display is affected by the quality and length of the cables. If you need additional cable sets, please contact your dealer to purchase the appropriate ones for your switch.

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CS82U / CS84U User Manual

Operating Systems

Supported operating systems are shown in the table, below:

 

OS

Version

 

 

 

 

Windows

 

2000 / XP / 2003 / 2008 / Vista / 7

 

 

 

 

 

Linux

RedHat

9.0 and higher

 

 

 

 

 

SuSE

10 / 11.1 and higher

 

 

 

 

 

Debian

3.1 / 4.0

 

 

 

 

 

 

Ubuntu

7.04 / 7.10

 

 

 

 

 

UNIX

AIX

4.3 and higher

 

 

 

 

 

FreeBSD

5.5 and higher

 

 

 

 

 

Sun

Solaris 8 and higher

 

 

 

 

Novell

Netware

6.0 and higher

 

 

 

 

Mac

 

OS 9 to 10.6

 

 

 

 

Note: Supports Linux Kernel 2.6 and higher.

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Chapter 1. Introduction

Components

CS82U Front View

1 & 2

CS84U Front View

1 & 2

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CS82U / CS84U User Manual

 

 

 

 

 

 

No.

Component

Description

 

 

 

1

Port

For manual port selection:

 

Selection

Press and release a port selection pushbutton to bring the

 

Pushbuttons

KVM focus to the computer attached to its corresponding

 

 

 

 

port. The Port LED lights bright orange.

 

 

Press and hold port selection pushbutton 1 and 2 for more

 

 

than 2 seconds to start Auto Scan Mode, see page 16 for

 

 

details.

 

 

Press and release either port selection pushbutton (1 or 2)

 

 

to stop Auto Scan Mode. The KVM focus goes to the com-

 

 

puter attached to the corresponding port of the switch you

 

 

pressed.

 

 

Press port selection pushbuttons 3 and 4 simultaneously

 

 

for 2 seconds to perform a keyboard and mouse reset

 

 

(CS84U only).

 

 

 

2

Port LEDs

The Port LEDs are built into the Port Selection Switches.

 

 

KVM

 

 

Lights DIM ORANGE to indicate that the computer

 

 

attached to the corresponding port is up and running (On

 

 

Line).

 

 

Flashes to indicate that Firmware Upgrade mode is in

 

 

effect.

 

 

Changes to BRIGHT ORANGE to indicate that the com-

 

 

puter attached to its corresponding port is the one that has

 

 

the KVM focus (Selected).

 

 

Flashes to indicate that the computer attached to its corre-

 

 

sponding port is being accessed under Auto Scan mode.

 

 

 

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