ASUS Pro WS W480-Ace Service Manual

Pro WS

W480-ACE

Motherboard

E16814

Revised Edition V3

May 2020

Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

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ii

Contents

Safety information......................................................................................................	iv
About this guide...........................................................................................................	v
Pro WS W480-ACE specifications summary............................................................	vi
Connectors with shared bandwidth..........................................................................	xi
Package contents.....................................................................................................	xiii
Installation tools and components..........................................................................	xiv

Chapter 1:		Product Introduction
1.1	Before you proceed....................................................................................		1-1
1.2	Motherboard layout....................................................................................		1-2
Chapter 2:		Basic Installation
2.1	Building your PC system...........................................................................		2-1
	2.1.1	CPU installation...........................................................................	2-1
	2.1.2	Cooling system installation..........................................................	2-3
	2.1.3	DIMM installation.........................................................................	2-5
	2.1.4	M.2 installation.............................................................................	2-6
	2.1.5	Fan bracket installation................................................................	2-8
	2.1.6	Motherboard installation..............................................................	2-9
	2.1.7	ATX power connection...............................................................	2-10
	2.1.8	SATA device connection............................................................	2-10
	2.1.9	Front I/O connector....................................................................	2-11
	2.1.10	Expansion card installation........................................................	2-12
	2.1.11	Thunderbolt™ 3 monitor connection..........................................	2-13
2.2	Motherboard rear and audio connections..............................................		2-18
	2.2.1	Rear I/O connection...................................................................	2-18
	2.2.2	Audio I/O connections................................................................	2-20
2.3	Starting up for the first time....................................................................		2-22
2.4	Turning off the computer.........................................................................		2-22
Chapter 3:		BIOS and RAID Support
3.1	Knowing BIOS.............................................................................................		3-1
3.2	BIOS setup program...................................................................................		3-2
3.3	EZ Update....................................................................................................		3-2
3.4	ASUS EZ Flash 3.........................................................................................		3-3
3.5	ASUS CrashFree BIOS 3............................................................................		3-4
3.6	RAID configurations...................................................................................		3-5
Appendix
Notices	.....................................................................................................................		A-1
ASUS contact information......................................................................................			A-6

iii

Safety information

Electrical safety

•To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

•When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

•Before connecting or removing signal cables from the motherboard, ensure that all power cables are unplugged.

•Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.

•Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.

•If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Operation safety

•Before installing the motherboard and adding devices on it, carefully read all the manuals that came with the package.

•Before using the product, ensure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.

•To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

•Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet.

•Place the product on a stable surface.

•If you encounter technical problems with the product, contact a qualified service technician or your retailer.

•Your motherboard should only be used in environments with ambient temperatures between 0°C and 40°C.

iv

About this guide

This user guide contains the information you need when installing and configuring the motherboard.

How this guide is organized

This guide contains the following parts:

•Chapter 1: Product Introduction

This chapter describes the features of the motherboard and the new technology it supports. It includes description of the switches, jumpers, and connectors on the motherboard.

•Chapter 2: Basic Installation

This chapter lists the hardware setup procedures that you have to perform when installing system components.

•Chapter 3: BIOS and RAID Support

This chapter tells how to boot into the BIOS, upgrade BIOS using the EZ Flash Utility and support on RAID.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

1.ASUS website

The ASUS website (www.asus.com) provides updated information on ASUS hardware and software products.

2.Optional documentation

Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.

Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

CAUTION: Information to prevent damage to the components and injuries to yourself when trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

v

Pro WS W480-ACE specifications summary

		Intel® Socket LGA 1200 for Xeon® W-1200, 10th Gen Intel® Core™,
		Pentium® Gold and Celeron® processors*
		Supports Intel® 14 nm CPU
	CPU	Supports Intel® Turbo Boost Technology 2.0 and Turbo Boost Max
		Technology 3.0**
		* Refer to www.asus.com for CPU support list.
		** Intel® Turbo Boost Max Technology 3.0 support depends on the CPU types.
	Chipset	Intel® W480 Chipset
		4 x DIMM, Max. 128GB, DDR4 4600(O.C)* / 4500(O.C)* / 4400(O.C) /
		4266(O.C.) / 4133(O.C.) / 4000(O.C.) / 3866(O.C.) / 3733(O.C.) /
		3600(O.C.) / 3466(O.C.) / 3400(O.C.)* / 3333(O.C.) / 3200(O.C.) /
		3000(O.C.)* / 2933(O.C.) / 2800(O.C.) / 2666 / 2400 / 2133 MHz
		ECC, Un-buffered Memory**
	Memory	Dual Channel Memory Architecture
		Supports Intel® Extreme Memory Profile (XMP)
		OptiMem II
		* Intel® Xeon® W-1200 and non-K processors may not support some memory
		frequencies.
		** 10th Gen Intel® Core™ i9/i7 CPUs support 2933/2800/2666/2400/2133 natively.
		refer to www.asus.com for the Memory QVL (Qualified Vendors Lists).
		1 x DisplayPort 1.4 from CPU*
		1 x HDMI™ 1.4b
		2 x Thunderbolt™ 3 ports (USB Type-C®) supports DisplayPort 1.4 and
		Thunderbolt™ video outputs from an add-on graphics card**
	Graphics	* Output at TBT(U32G2)_EC1, the USB Type-C® port near HDMI™, requires a
		USB-C® to DisplayPort adapter cable.
		* Support DisplayPort 1.4 with max. resolution of 4096 x 2304 @60Hz. Please
		refer to www.intel.com for any update.
		** Resolution depends on graphics cards’ resolution.
		*** Graphics specifications may vary between CPU types.
		Intel® 10th Gen processors*
		2 x PCIe 3.0 x16 slots
		(support x16, x8/x8, x8/x4+x4, x8+x4+x4/x0 modes)
		Intel® W480 Chipset
	Expansion Slots	1 x PCIe 3.0 x16 slot (supports x4 mode)**
		2 x PCIe 3.0 x1 slots
		* Support PCIe bifurcation for RAID on CPU function.
		** PCIe 3.0 x4 will be switched from Thunderbolt™ 3 to PCIEX16_3 if the slot is
		populated; by then Thunderbolt™ 3 will have no output.
	Multi-GPU support	Supports AMD 3-Way/2-Way CrossFireX™ Technology
		(continued on the next page)

vi

Pro WS W480-ACE specifications summary

		Total supports 2 x M.2 slots and 6 x SATA 6Gb/s ports
		Intel® W480 Chipset
		M.2_1 slot (Key M), type 2242/2260/2280/22110
		(supports PCIe 3.0 x4 & SATA modes)*
		M.2_2 slot (Key M), type 2242/2260/2280/22110
	Storage	(supports PCIe 3.0 x4 & SATA modes)**
		6 x SATA 6Gb/s ports
		Intel® Rapid Storage Technology supports Raid 0,1,5,10
		Intel® Optane™ Memory Ready
		* When M.2_1 is operating in SATA mode, SATA6G_2 will be disabled.
		** M.2_2 runs at PCIe 3.0 x2 by default and shares bandwidth with SATA6G_56.
		When M.2_2 runs at PCIe 3.0 x4 or is populated by H10, SATA6G_56 will be
		disabled.
	Ethernet	1 x Intel® I225-LM Ethernet
		1 x Realtek® RTL8117 1Gb Ethernet
		Rear USB (Total 8 ports)
		2 x USB 3.2 Gen 2 ports (2 x USB Type-C®) from Intel® Thunderbolt™
		3 Controller
		4 x USB 3.2 Gen 2 ports (4 x Type-A)
	USB	2 x USB 3.2 Gen 1 ports (2 x Type-A)
		Front USB (Total 7 ports)
		1 x USB 3.2 Gen 1 front panel connector (supports USB Type-C®)
		1 x USB 3.2 Gen 1 header supports additional 2 USB 3.2 Gen 1 ports
		2 x USB 2.0 headers support additional 4 USB 2.0 ports
		Realtek® S1220A 8-Channel High Definition Audio CODEC
		- Impedance sense for front and rear headphone outputs
		- Internal audio Amplifier to enhance the highest quality sound for
		headphone and speakers
		- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
		- High quality 120 dB SNR stereo playback output and 113 dB SNR
		recording input (Line-in)
		- Supports up to 32-Bit/192kHz playback*
		Audio Features:
	Audio	- Power pre-regulator reduces power input noise to ensure consistent
		performance
		- Rear optical S/PDIF out port
		- Premium Japanese audio capacitors
		- Audio Shielding
		- Dedicated audio PCB layers
		- Audio cover
		- Unique de-pop circuit
		* Due to limitations in HDA bandwidth, 32-Bit/192kHz is not supported for
		8-Channel audio.
		(continued on the next page)

vii

Pro WS W480-ACE specifications summary

2 x Thunderbolt™ 3 USB Type-C® ports 4 x USB 3.2 Gen 2 ports (4 x Type-A) 2 x USB 3.2 Gen 1 ports (2 x Type-A)

2 x DisplayPort IN ports for Thunderbolt™ 3*

1 x HDMI™ port

Back Panel I/O Ports 1 x Intel® I225-LM Ethernet port

1 x Realtek® RTL8117 1Gb Ethernet port

5 x Audio jacks

1 x Optical S/PDIF out port

*Please refer to the user manual for more details about DisplayPort input and output settings

Fan and cooling related

1 x 4-pin CPU Fan header

1 x 4-pin CPU OPT Fan header

1 x 4-pin AIO Pump header

3 x 4-pin Chassis Fan headers

Power related

1 x 24-pin Main Power connector

1 x 8-pin +12V Power connector

Storage related

2 x M.2 slots (Key M)

6 x SATA 6Gb/s ports

USB

Internal I/O connectors 1 x USB 3.2 Gen 1 Front Panel connector (supports USB Type-C®)

1 x USB 3.2 Gen 1 header supports additional 2 USB 3.2 Gen 1 ports 2 x USB 2.0 headers support additional 4 USB 2.0 ports

Miscellaneous

1 x Clear CMOS header

1 x Chassis Intrude header

1 x COM Port header

1 x Front Panel Audio header (AAFP)

1 x System Panel header

1 x Thermal Sensor header

1 x RTL8117 Reset Password header

1 x FlexKey header*

* Shares pins with Reset header

(continued on the next page)

viii

Pro WS W480-ACE specifications summary

		Extreme Engine Digi+
		- 5K Black Metallic Capacitors
		- ON-semi NCP302045
		ASUS 5X PROTECTION III
		- ASUS DIGI+ VRM (- Digital power design with Dr. MOS)
		- ASUS Enhanced DRAM Overcurrent Protection
		- ASUS ESD Guards
		- ASUS LANGuard
		- ASUS Overvoltage Protection
		- ASUS SafeSlot Core
		- ASUS Stainless-Steel Back I/O
		ASUS Q-Design
	Special Features	- ASUS Q-DIMM
		- ASUS Q-LED (CPU [red], DRAM [yellow], VGA [white], Boot Device
		[yellow green])
		- ASUS Q-Slot
		ASUS Thermal Solution
		- Aluminum M.2 Heatsink
		- Aluminum heatsink design
		ASUS EZ DIY
		- Procool II
		- SafeSlot
		Out-of-band Management
		- BIOS Update Indicator LED
		- LAN Initialization Indicator LED
		ASUS Exclusive Software
		Armoury Crate
		AI Suite 3:
		- Performance and Power Saving Utility
	Software Features	TPU
		EPU
		Digi+ VRM
		Fan Xpert 4
		Turbo app
		- EZ update
		(continued on the next page)

ix

Pro WS W480-ACE specifications summary

			IT Management software supported
			- ASUS Control Center Express(ACCE)
			AI Charger
			ASUS Turbo LAN
			WinRAR
	Software Features		UEFI BIOS
			ASUS EZ DIY
			- ASUS CrashFree BIOS 3
			- ASUS EZ Flash 3
			- ASUS UEFI BIOS EZ Mode
			FlexKey
	BIOS		192 (128+64) Mb Flash ROM, UEFI AMI BIOS
	Manageability		WOL by PME, PXE
	Operating System		Windows® 10 - 64 bit
	Form Factor		ATX Form Factor
			12 inch x 9.6 inch (30.5 cm x 24.4 cm)

Specifications are subject to change without notice. Please refer to the ASUS website for the latest specifications.

x

Connectors with shared bandwidth

D

A

	B
B
A	C
	C
D

Configuration

1

2

A	PCIEX16_1	x16				x8
	PCIEX16_2	-				x8
Configuration		1			2
B	M.2_1	x4			SATA mode
	SATA_2	V			-
Configuration		1	2			3
C	M.2_2	x2	x4			SATA mode
	SATA_56	V	-			V
Configuration		1			2
D	PCIEX16_3	x4			-
	Thunderbolt™ 3	-				V

xi

• When M.2_1 is operating in SATA mode, SATA6G_2 will be disabled.

• M.2_2 runs at PCIe 3.0 x2 by default and shares bandwidth with SATA6G_56. When M.2_2 runs at PCIe 3.0 x4 or is populated by H10, SATA6G_56 will be disabled.

•PCIEX16_3 shares bandwidth with Thunderbolt™ 3. Thunderbolt™ 3 will be disabled if PCIEX16_3 is populated.

xii

Package contents

Check your motherboard package for the following items.

	Motherboard	1 x Pro WS W480-ACE motherboard
	Cables	4 x SATA 6Gb/s cables
		1 x DP to DP cable for Thunderbolt™ 3
		1 x I/O Shield
	Miscellaneous	1 x M.2 Rubber Package
		1 x M.2 SSD screw packages
		1 x Fan bracket
	Installation Media	1 x Support DVD
	Documentation	1 x User manual
		1 x ACC Express Activation Key Card

If any of the above items is damaged or missing, contact your retailer.

xiii

Installation tools and components

Phillips (cross) screwdriver

PC chassis

Power supply unit

Intel® LGA 1200 CPU

Intel® LGA 1200 compatible CPU Fan

DDR4 DIMM

SATA hard disk drive

SATA optical disc drive (optional)

Graphics card (optional)

M.2 SSD module (optional)

1 Bag of screws

The tools and components in the table above are not included in the motherboard package.

xiv

Product Introduction

1

1.1Before you proceed

Take note of the following precautions before you install motherboard components or change any motherboard settings.

•Unplug the power cord from the wall socket before touching any component.

•Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object, such as the power supply case, to avoid damaging them due to static electricity.

•Hold components by the edges to avoid touching the ICs on them.

•Whenever you uninstall any component, place it on a grounded antistatic pad or in the bag that came with the component.

•Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. Failure to do so may cause severe damage to the motherboard, peripherals, or components.

Chapter 1

Pro WS W480-ACE

1-1

1.2Motherboard layout

1 Chapter

1-2

Chapter 1: Product Introduction

Layout contents

1.CPU socket

2.DIMM slots

3.Expansion slots

4.Fan and Pump headers

5.Power connectors

6.M.2 slot

7.SATA 6GB/s port

8.USB 3.2 Gen 1 Front Panel connector

9.USB 3.2 Gen 1 header

10.USB 2.0 header

11.Clear CMOS header

12.COM Port connector

13.Front Panel Audio header

14.System Panel header

15.Thermal Sensor header

16.RTL8117 Reset Password header

17.BIOS Update Indicator LED

18.LAN Initialization Indicator LED

19.Q-LEDs

20.8-pin Power Plug LED

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Chapter 1

Pro WS W480-ACE

1-3

1.CPU socket

The motherboard comes with a LGA1200 socket designed for Xeon® W-1200, 10th Gen Intel® Core™, Pentium® Gold and Celeron® processors*

1 Chapter

•Ensure that you install the correct CPU designed for LGA1200 socket only. DO NOT install a CPU designed for other sockets on the LGA1200 socket.

•The CPU fits in only one correct orientation. DO NOT force the CPU into the socket to prevent bending the connectors on the socket and damaging the CPU.

•Ensure that all power cables are unplugged before installing the CPU.

•Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components. ASUS will shoulder the cost of repair only if the damage is shipment/ transit-related.

•Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the LGA1200 socket.

•The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

1-4	Chapter 1: Product Introduction

2.DIMM slots

The motherboard comes with Dual Inline Memory Modules (DIMM) slots designed for DDR4 (Double Data Rate 4) memory modules.

A DDR4 memory module is notched differently from a DDR, DDR2, or DDR3 module. DO NOT install a DDR, DDR2, or DDR3 memory module to the DDR4 slot.

Recommended memory configurations

Chapter 1

Pro WS W480-ACE

1-5

1 Chapter

Memory configurations

You may install 4 GB, 8 GB, 16 GB, and 32 GB unbuffered and ECC DDR4 DIMMs into the DIMM sockets.

• The default memory operation frequency is dependent on its Serial Presence Detect (SPD), which is the standard way of accessing information from a memory module. Under the default state, some memory modules for overclocking may operate at a lower frequency than the vendor-marked value.

•For system stability, use a more efficient memory cooling system to support a full memory load or overclocking condition.

•Always install the DIMMS with the same CAS Latency. For an optimum compatibility, we recommend that you install memory modules of the same version or data code (D/C) from the same vendor. Check with the vendor to get the correct memory modules.

•Visit the ASUS website for the latest QVL.

1-6	Chapter 1: Product Introduction

3.Expansion slots

Unplug the power cord before adding or removing expansion cards. Failure to do so may cause you physical injury and damage motherboard components.

Chapter 1

Please refer to the following tables for the recommended VGA configuration and Hyper M.2 configuration.

Pro WS W480-ACE

1-7

1 Chapter

Recommended VGA configuration

Slot Description		Single VGA	Dual VGA	Triple VGA
2.	PCIe 3.0 x16_1	x16	x8	x8
3.	PCIe 3.0 x16_2	-	x8	x8
5.	PCIe 3.0 x16_3	-	-	x4

• We recommend that you provide sufficient power when running CrossFireX™ mode.

•Ensure to connect the 8-pin power plug when running CrossFireX™ mode.

•Connect a chassis fan to the chassis fan connectors when using multiple graphics cards for better thermal environment.

Hyper M.2 X16 series card configuration

	Slot Description		Up to 2 Intel® SSD on CPU	Up to 3 Intel® SSD on CPU
			support	support
	2.	PCIe 3.0 x16_1	-	x8+x4+x4
	3.	PCIe 3.0 x16_2	x4+x4	-

•Hyper M.2 X16 series card sold separately.

•When using up to 2 Intel® SSD on CPU support on PCIe 3.0 x16_2, PCIe 3.0 x16_1 will run at x8.

•When using up to 3 intel® SSD on CPU support, PCIe 3.0 x16_2 will be disabled. If you wish to connect a display, we suggest using the internal VGA, or installing a VGA card to PCIe x16_3, which will run at x4.

•Enable the Hyper M.2 X16 series card under BIOS settings.

1-8	Chapter 1: Product Introduction