ARRIS C51, HR54 2, H44-100A, HR54, HR44 User Manual
...
P.O. Box 1079
El Segundo, CA 90245
USER GUIDE
DIRECTV GENIE™ & EARLIER
HD DVR RECEIVERS
When you see the ENERGY STAR label on your set-top box, it means that your set-top box is ENERGY STAR
qualified, giving you the benefit of saving energy and helping our environment.
However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured
with the DIRECTV® Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in
conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take
any additional steps.
WELCOME TO THE DIRECTV FAMILY!
Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 (including over 190 full-time HD channels)
channels of live and On Demand TV programming, satellite music and a huge selection of box office hits from DIRECTV CINEMA®.
We’ll take you step by step through everything, from pushing the POWER button to searching for your favorite programs.
This User Guide applies to the DIRECTV® HD DVR and the Genie™ HD DVR and Mini Clients. Because this User Guide was designed
to accommodate several models, your Receiver, its user interface, and certain features may vary from what is shown here.
Online Manuals and Other Resources
To view the most up-to-date manuals for DIRECTV Receivers and other equipment, please visit www.directv.com/manuals or
go to www.directv.com and search for keyword “manuals”.
You can also visit www.directv.com to manage your account, and find information about DIRECTV service, programming
packages, special promotions, and much more.
Getting Connected
If a professional installed your DIRECTV™ HD DVR and any Clients, you are ready to start watching TV. If your equipment was
not professionally installed, or you just added a surround sound system or other equipment, please see Appendix 1, “Setup and
Activation”.
IMPORTANT:
• Advanced Receiver service fee is required with all HD DVRs to view the HD channels included in your programming package in
HD, and for DVR functionality.
• DIRECTV hardware, programming and Advanced Receiver service available separately. For information and pricing, please
visit directv.com.
3
TABLE OF CONTENTS
DIRECTV HD DVR RECEIVER USER GUIDE
4
Welcome to the DIRECTV Family! ............................................ 3
Safety & Care ...........................................................................6
Product Information ................................................................ 8
CHAPTER 1: USING YOUR REMOTE CONTROL
Your Remote Control ............................................................. 10
The Progress Bar .................................................................. 17
Live Buffer ............................................................................. 18
CHAPTER 2 - CHANNELS & PROGRAM INFO
Program Guide ...................................................................... 20
Channel Banner & TV Options ............................................... 26
Menu ......................................................................................30
CHAPTER 3: SEARCH & BROWSE
Movies, On Demand and Pay Per View .................................. 34
Sports .................................................................................... 40
TV Shows and Genie™ Recommends ......................................41
Search Features .................................................................... 43
CHAPTER 4: RECORDINGS
Recording a Single Show ....................................................... 48
Recording a Series ................................................................ 50
Watching and Deleting Your Recorded Shows ....................... 52
Playlist ...................................................................................53
Manage Recordings ............................................................... 57
Recording from Your Computer, Phone or Tablet ................. 61
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Extras .................................................................................... 64
Special Features ....................................................................70
DIRECTV® Whole-Home DVR Service .................................... 74
Genie™ HD DVR & Mini ........................................................... 79
DIRECTV™ Mobile Apps .......................................................... 80
CHAPTER 6 - SETTINGS & HELP
Settings ................................................................................. 84
Parental Controls .................................................................. 93
Favorite Channels ................................................................. 98
Help ....................................................................................... 99
APPENDICES
CHAPTER 7 - GENIE™ HD DVR
Genie™ HD DVR .................................................................... 102
DIRECTV Genie Mini Back Panel Example ........................... 107
CHAPTER 8 - TROUBLESHOOTING & FAQS
Troubleshooting Tips ........................................................... 110
Frequently Asked Questions ................................................113
CHAPTER 9: WARRANTY AND OTHER INFO
Limited 90-Day Warranty .................................................... 130
DIRECTV PROTECTION PLAN .............................................. 133
FCC Customer Information ................................................. 134
TERMS AND CONDITIONS FOR USE OF SOFTWARE
(“TERMS”) ........................................................................... 137
Appendix 1: Setup and Activation ........................................ 148
Appendix 2: Connections to TV & Equipment ...................... 149
Appendix 3: Receiver Front and Back Panels ......................159
Appendix 4: Get Connected ................................................. 163
Appendix 5: About High-Definition .......................................169
Index ....................................................................................174
Icon Reference .....................................................................178
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DIRECTV HD DVR RECEIVER USER GUIDE
6
SAFETY & CARE
Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the
following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:
This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they exit the apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped. Ensure proper ventilation — the vent slots on the DIRECTV® Receiver must be left uncovered to allow proper airflow
to the unit. Blocking the airflow to the unit could impair performance or damage your Receiver and other components.
15. Use only the power supply (power cord) that came with your DIRECTV Receiver. Failure to use the authorized power supply (power cord) may cause electric shock,
fire, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to
obtain an authorized replacement.
WARNING: Use only the power supply (power cord) that
came with your DIRECTV Receiver. Failure to use the
authorized power supply (power cord) may cause electric
shock, fire, bodily injury and/or property damage. If the
power supply (power cord) becomes damaged or needs to be
replaced, please contact DIRECTV Customer Service to obtain
an authorized replacement.
WARNING: To reduce the risk of fire or electric shock, do not
expose this product to rain or moisture. The apparatus shall
not be exposed to dripping or splashing and no objects filled
with liquids, such as vases, shall be placed on the apparatus.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN!
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back).
No user-serviceable parts inside.
Refer servicing to qualified service personnel.
IMPORTANT: Be sure not to place your DIRECTV
near anything WET or HOT!
If this product is rated at 240VAC, a suitable attachment
plug should be used.
®
Receiver
CAUTION: Avoid moisture to reduce the risk of fire or electric
shock. The DIRECTV® Receiver should not be used near water
(for example, kitchen sink, bathtub, pool, damp basement).
Also, never spill liquid on the Receiver. Do not place vases or
other vessels containing liquid on top of it.
TIP: We highly recommend plugging the DIRECTV
into a surge protector to prevent damage from fluctuations in
your power supply.
®
Receiver
SAFETY & CARE
• Do not stack electronic components or other objects on top of the DIRECTV® Receiver. Also, do not stack the Receiver on top
of a “hot component” such as an audio power amplifier.
• Protect your components from power surges by connecting all the components before plugging any power cords into the wall
outlet. Use of a surge protector is also recommended.
• Don’t overload power outlets or extension cords, which can result in the risk of fire or shock. It’s also important to use only the
type of power source indicated on the marking label or in this manual.
• Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the
sides of the TV back panel rather than down the middle once connected. Try not to coil any twin-lead cables and keep them
away from A/V cables as much as possible.
• Never insert objects of any kind into any openings in the DIRECTV® Receiver (other than the DIRECTV® Access Card as
detailed in this manual).
• Place it on a flat, hard surface — do not operate the DIRECTV® Receiver on a carpet or other padded surface.
• Always unplug your DIRECTV® Receiver before moving it.
• Always unplug the DIRECTV® Receiver, TV and other equipment before you connect or disconnect any cables.
• The only way to disconnect the DIRECTV® Receiver from the power supply is to remove the power cord. The DIRECTV®
Receiver unit must therefore be installed next to the power point which must be easily accessible.
• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV® Receiver yourself; always take it to a qualified
service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks. Incorrect
reassembly can cause shock when Receiver is subsequently used. Attempted self-repair may also void your warranty. Changes
or modifications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could
void the user’s authority to operate the equipment.
• Do not drop your DIRECTV® Receiver and always move it with care.
• Have your DIRECTV® Receiver professionally serviced (do not attempt to service it yourself).
• Any changes or modifications in construction of this device which are not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
• If you move your DIRECTV® Receiver between locations at different temperatures, allow it to reach room temperature before
you apply power to it.
• Do not pick up or otherwise move your DIRECTV® Receiver while it is connected to the AC power supply. If you want to move
your set-top box, first disconnect it, then wait at least 30 seconds before continuing.
• CAUTION: To reduce the risk of fire, use only No. 26 AWG or better telecommunications line cord.
• CAUTION: Replace remote control batteries with same or equivalent type. There is danger of explosion if batteries are
incorrectly replaced.
• For your information: The identification sticker for your Receiver is located behind the small door on its front panel. For your
Mini Client, the sticker can be found on the bottom or base of the unit.
• The telecommunication network voltage used is the category number 3.
Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National
Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish
antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be
connected to the grounding system of the building as close to the point of cable entry as practical.
7
PRODUCT INFORMATION
Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model
numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your Receiver.
Model No. *
Serial No.
Acquisition Date
Dealer/Address/Phone
Access Card *
Receiver ID *
DIRECTV HD DVR RECEIVER USER GUIDE
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CHAPTER 1: USING YOUR REMOTE CONTROL
Your Remote Control ................................................................... 10
DIRECTV Genie™ Remote Control (RC71 & Above) ..................... 10
DIRECTV Universal Remote Control (RC65 & Earlier) ............... 12
Power Button & Mode Switch ..................................................... 12
Basic Button Controls on DIRECTV Remotes ............................. 13
Screen Hint Buttons .................................................................... 13
DVR Control Buttons ................................................................... 14
Checking Remote Control Status ............................................... 16
The Progress Bar ........................................................................ 17
Live Buffer ................................................................................... 18
CHAPTER 1 - USING YOUR REMOTE CONTROL
9
YOUR REMOTE CONTROL
DIRECTV GENIE™ REMOTE CONTROL (RC71 & ABOVE)
Introducing the DIRECTV Genie™ Remote Control
The DIRECTV Genie Remote Control (Model series RC71 and above) with
Radio Frequency (RF) technology offers improved functionality and a host
of convenient benefits. While the Genie Remote comes factory-set to Infra
Red (IR) Mode, so it works with your earlier model Receivers. You can easily
change the settings on your DIRECTV Genie HR44 Receiver, your Genie Mini
(C41 only) and Genie Wireless Mini (C41W and above) to take advantage of the
many benefits of RF like:
Improved command speed
Extended battery life (up to a year)
Reduced interference
No more “line-of-sight” operation which required that you point the
Remote directly at the Receiver or client. It even works through
cabinet doors.
During the programming process, the Genie Remote becomes paired with
the DIRECTV Receiver you want it to work with. However, you can easily pair
it with a different DIRECTV Receiver, Genie Mini or other DIRECTV® Ready
client anytime.
See next page for RF Mode and programming instructions; for the complete
button layout of the Genie Remote, go to the back cover of this manual.
DIRECTV HD DVR RECEIVER USER GUIDE
10
NOTE: If you have upgraded to the latest DIRECTV Genie Receiver (HR44
and above) and Mini Client (C41, C41W and above), the Genie Remote is
not required – you can still use the previous generation Universal Remote
Control to operate your devices.
Programming Your Genie Remote
1. Make sure your TV is turned on.
2. Make sure the TV to which you want to program your Genie Remote is
turned on.
3. Press MENU on the Remote, then select Settings & Help from the left
menu.
4. Select Settings from the Settings & Help screen.
5. Select Remote Control from the left menu
6. Select IR/RF Setup.
7. Use the arrow keys to select IR or RF, depending on which Receiver you
wish to pair the remote with, then arrow to select Continue.
8. Follow the onscreen instructions.
For instructions on how to program your remote to an DIRECTV® Ready
Television, please visit directv.com/rvu.
If you have set your Genie Remote to RF mode, and wish to reset it to IR
mode, repeat the above steps to #6, choose IR, and follow the onscreen
instructions.
YOUR REMOTE CONTROL
CHAPTER 1 - USING YOUR REMOTE CONTROL
11
YOUR REMOTE CONTROL
DIRECTV UNIVERSAL REMOTE CONTROL (RC65 & EARLIER)
The DIRECTV Universal Remote works with your pre-Genie Receivers, as well
as the latest Genie DVRs and Mini Clients, as long as the newer devices are
programmed to operate in IR Mode.
If your DIRECTV System was installed professionally, your Remote is already
programmed to operate your Receiver and TV. To re-program the Remote for
a different TV or other audio-visual equipment, press MENU, select Settings &
Help, Settings, then Remote Control and follow the onscreen instructions.
POWER BUTTON & MODE SWITCH
Use the POWER (PWR) button and Mode Switch to turn a single component on
or off (a DVD player or surround sound system, etc.). Move the Mode Switch
to the position that matches the component you want to control, and use the
POWER button to turn it off or on. The Mode switch must always be in the far left
position to control your DIRECTV Receiver. If the Mode Switch is in a position that
has not been programmed, or if you press a button that is not supported by that
particular piece of equipment, an onscreen message will display to alert you.
NOTE: If you have one or more of DIRECTV’s previous model Universal Remote
Controls (Model RC65 or earlier), you can continue using it with your existing
Receivers (HR34 and earlier) and DIRECTV Clients (C31 and earlier).
DIRECTV HD DVR RECEIVER USER GUIDE
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BASIC BUTTON CONTROLS ON DIRECTV REMOTES
YOUR REMOTE CONTROL
The navigation and destination keys below are common to all models of
DIRECTV Remotes:
MENU – Evokes the main menu for access to all features in your DIRECTV
System
INFO – Displays the Channel Banner where you can get information about
your current program.
GUIDE – Accesses the Program Guide.
LIST – Accesses the Playlist screen.
EXIT – Dismisses any menu screen/box and returns you to your current
programming.
ARROW Keys & SELECT – Navigate through any menu screen or dialog box.
BACK/ Left ARROW Key – Returns you to your previous location.
SCREEN HINT BUTTONS
Both Remotes feature special buttons that offer shortcuts within the
DIRECTV interface. These buttons coincide with graphical “screen hint” icons
that display at the bottom left of your screen. The buttons include the DASH,
ENTER, and RED buttons on both the Genie and Universal Remotes, and
the ACTIVE, GREEN, YELLOW and BLUE buttons on the Universal Remote
only. Examples of the screen hints and their functionality are included in this
chapter and throughout this User Guide.
CHAPTER 1 - USING YOUR REMOTE CONTROL
13
YOUR REMOTE CONTROL
DVR CONTROL BUTTONS
Below are the DVR control buttons common to both types of Remotes with exceptions as noted.*
DIRECTV HD DVR RECEIVER USER GUIDE
14
Universal Remote
RC71 Remote
PLAY / SLOW MOTION
Starts the recorded video or paused live TV
currently on screen. Hold button down for
slow motion.
II
PAUSE / FRAME BY FRAME STOP**
Freezes the action of any live or
prerecorded TV program. While paused,
press FFWD or REW to move forward or
backward frame by frame.
R
RECORD
Records programs in the Guide and live
TV. Press twice to record a series.
Stops playback of recorded program, and
loads an Info screen with live TV displayed
at the top right of screen.
FFWD / JUMP TO TICKMARK REPLAY / JUMP TO BEGINNING OF PROGRAM
Fast-forwards recorded or live-stored
video. Press up to 4 times to fast-forward
at increasing speeds. Press ADVANCE
while fast-forwarding to go to the next
15 or 30-minute tickmark. Press PLAY to
return to normal play.
Jumps the program you’re watching
backwards 6 seconds and plays from
that point. Hold down REPLAY to jump to
program beginning.
REW / JUMP TO TICKMARK ADVANCE / JUMP TO END OF PROGRAM
Rewinds recorded or live-stored video.
Press up to 4 times to rewind at increasing
speeds. Press REPLAY while rewinding
to go to the previous 15-minute tickmark.
Press PLAY for normal play.
Jumps ahead in recorded or live-stored
video by 30 seconds. Press multiple times
to skip 30 second increments. Hold down
to continue to skip to end.
NOTE: For Universal Remote Only:
* The DVR buttons can also be used along with the Mode
Switch to control a DVD player or other auxiliary equipment.
** The STOP button is on Universal Remote only.
YOUR REMOTE CONTROL
CHAPTER 1 - USING YOUR REMOTE CONTROL
15
YOUR REMOTE CONTROL
CHECKING REMOTE CONTROL STATUS
You can access the More System Info screen to see the status of
any Remote on a Receiver or Client. Press MENU, select Settings
& Help, arrow over to Settings, then select Info & Test from the
left menu. Select More System Info from the lower right of the
screen. Using the ARROW keys, scroll down the list of information
to Remote Control to view related information. If more than one
Genie remote is paired with the Genie HR44 or other Receiver, it
will display in the listing Other Paired Remotes.
NOTE: Each time you press a button, the green light at the top of
Remote flashes. If it flashes several times with a single press, the
batteries (size AA) need to be replaced.
NOTE: For more information about the DIRECTV Remote Controls,
use our online interactive tool that details all the button functions
for both remotes. Go to directv.com/remoteguide.
DIRECTV HD DVR RECEIVER USER GUIDE
16
When you use the DVR control buttons, this indicator bar appears
at the bottom of the screen to show where you are in the program
and how far you can go forward or back. For live programs, the
progress bar is green and the time shown is the time of day.
The current time
The left end of the
green bar shows
how far back in time
you can go.
shows where you
are in the program
you are viewing.
The right end of the green
bar shows how far ahead
you can go.
If you press the RECORD button during a live show, the progress
bar turns orange and the orange record icon appears next to the
title of the show.
THE PROGRESS BAR
CHAPTER 1 - USING YOUR REMOTE CONTROL
17
LIVE BUFFER
Your DVR saves programs to the hard drive instantly and
continuously, while you watch. This “live buffer” lets you pause,
rewind, fast forward* or instant replay (jump back 6 seconds). If
you start watching a program late, even if it is not set to record,
you can back up to the beginning (up to 90 minutes) using REW,
as long as you haven’t changed channels since the program
started. Simply press PLAY during a show to display the progress
bar and see how far back in time you can go.
NOTE: *You cannot fast forward during live TV until you pause or
rewind a program.
Progress Bar
DIRECTV HD DVR RECEIVER USER GUIDE
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CHAPTER 2 - CHANNELS & PROGRAM INFO
Program Guide ......................................................................... 20
Program Info .............................................................................. 20
Local Channels .......................................................................... 21
HD and SD Channels ................................................................. 21
Unsubscribed Channels ............................................................ 21
3D Channels ...............................................................................22
Interactive Channels ..................................................................22
Filtering the Guide ..................................................................... 23
Guide Options .............................................................................24
Mini Guide .................................................................................. 25
Channel Banner & TV Options .................................................. 26
Messages ................................................................................... 26
Info ..............................................................................................26
Last 4 .......................................................................................... 27
Favorite Channels ...................................................................... 27
Closed Captioning ...................................................................... 27
Audio/Video Options ...................................................................28
Parental Controls ...................................................................... 28
Picture-In-Picture ..................................................................... 29
Menu ......................................................................................... 30
My DIRECTV ............................................................................... 30
Search & Browse ....................................................................... 30
Recordings ................................................................................. 30
Extras ......................................................................................... 31
Settings & Help .......................................................................... 31
CHAPTER 2 - CHANNELS & PROGRAM INFO
19
DIRECTV HD DVR RECEIVER USER GUIDE
20
PROGRAM GUIDE
Press the GUIDE button to display the onscreen Program Guide,
with up to 14 days of programming information. Navigate in the
Guide as follows:
Use the ARROW buttons to move one cell at a time up/down/
left/right;
Use the CHAN/PAGE button to scroll up or down by page;
Input a channel number to tune directly to it.
Press the right ARROW button to scroll programming that’s
playing up to 14 days in the future on a particular channel.
PROGRAM INFO
Press INFO on any program to see its associated info screen,
which screen displays the program’s description and provides
other information and functionality:
Watch or record the program, view a list of other showings or
episodes, and more.
Rotten Tomatoes™ – This popular film/TV Critic ratings
system uses fresh or rotten tomato icons to represent critic
scores.
Flixster – This audience ratings service uses upright or
spilled popcorn icons to represent audience scores.
(A 60%+ awards the fresh tomato and upright popcorn,
respectively.)
Cast & Crew – see info on actors, directors, producers, etc.
who worked on the show or movie. Select a name to view
the “Filmography”, which is the actor or crew member’s
entertainment resume.
You Might Like – displays shows similar to the current
program.
Parental Info – shows info from Common Sense Media, a
non-profit, independent organization that provides ratings
and reviews for TV shows and movies. You can decide
appropriate programs for your children based on program
description; details on a program’s language, violence and
sexual content; and age-appropriate indicator.
LOCAL CHANNELS
Your DIRECTV-provided local channels can be found in the
Guide from channel numbers 2 through 69.
HD AND SD CHANNELS
DIRECTV has a tremendous offering of HD channels and they
are spread throughout the Guide. They are identified by an
“HD”, look for HD after the program title in the Guide. If you
want to see only the HD version of a channel in the Guide go to
Chapter 6, “Settings: Display: Preferences”, for instructions on
how to make that setting.
PROGRAM GUIDE
CHAPTER 2 - CHANNELS & PROGRAM INFO
UNSUBSCRIBED CHANNELS
Channels that are not part of your subscription package
are shown grayed out in the Guide. You can customize
your Guide to hide these channels. See Chapter 6,
“Settings & Help: Favorite Channels” for details.
HD
Channel
Unsubscribed
Channel
21
PROGRAM GUIDE
DIRECTV HD DVR RECEIVER USER GUIDE
22
3D CHANNELS
3D channels are in the 100s series in the Guide, starting on
channel 103. For a list of 3D programs, press GUIDE, press
the DASH (—) key* and then select Sort programs by category.
Select 3D and a list of 3D programs will display.
NOTE: *If you are using the DIRECTV Universal Remote, press
GUIDE, the YELLOW button, and follow the same instructions
as above for 3D channel list.
INTERACTIVE CHANNELS
Interactive Channels allow you to interact with what you see
onscreen. When accessing these channels, it may take a few
seconds for the software to download.
To access the ACTIVE™ Channel, press MENU, select
Extras, then arrow over to the Active icon†. The channel is
ready to interact when the yellow highlight box appears.
To exit an interactive channel, press GUIDE and select
another channel, or just directly input the numbers of
the destination channel on your Remote while still on the
ACTIVE Channel.
Other interactive channels, such as Sports Mix let
customers with a qualifying programming package see up
NOTE: There is no separate 3D fee, but DIRECTV 3D
programming is broadcast in HD and requires HD
Access, an HD Receiver (HR21, H21, HR34, HR44 or
later) compatible 3D HDTV and 3D glasses. CHOICE™
package or higher required for ESPN 3D. For more
information, visit directv.com/3D.
NOTE: †Press the ACTIVE button on the DIRECTV
Universal Remote to tune to the ACTIVE Channel.
to eight of the most popular channels on one screen. These
channels are distributed among your regular channels; see
the Program Guide. Move the yellow highlight box using the
direction arrows on your Remote to hear the audio associated
with each channel. If you want to see a channel full-screen,
move the yellow highlight box over it and press SELECT.
FILTERING THE GUIDE
There may be times when you want to temporarily minimize the
channels shown in the Guide, filtering them by program type. For
example, you may want to see just sports or news:
Press GUIDE twice to display the Guide Filter.
Highlight your desired category and press SELECT.
The Guide will display only channels in your desired category, which
is labeled at the bottom right of the Guide.
NOTE: Since the filtering is temporary, it only lasts as long as
you keep the Program Guide on the screen.
PROGRAM GUIDE
CHAPTER 2 - CHANNELS & PROGRAM INFO
Look to the
right to
see how the
Guide is
being
filtered.
23
DIRECTV HD DVR RECEIVER USER GUIDE
24
PROGRAM GUIDE
GUIDE OPTIONS
From the Program Guide, press the DASH key [—] to display the
Guide Options menu.
Sort programs by category:
Select Sort programs by category, then select a category to see a
list of shows in chronological order that match your sort criteria.
Jump to a date & time:
Select Jump to a date & time to quickly go to a future date and
time in the Guide.
Change favorites list:
By default, your Program Guide displays all channels offered
by DIRECTV, some of which may not be in your programming
package. Change favorites list allows you to toggle the channels
displayed in your Guide among the following: All Channels,
Channels I Get (channels you subscribe to) or a custom list of
channels you have defined. The Edit Settings option allows you to
modify the channels in your custom list. See Chapter 6, “Settings
& Help: Favorite Channels” for details.
Pay Per View:
Select Pay Per View then select a program type. The Receiver will
search for featured movies, sports or events that are available
for “rent” from DIRECTV ’s vast Pay Per View offerings. More
programs are available through the Movies, On Demand TV
Shows and Adults Only destinations (See Chapter 3.)
MINI GUIDE
If you are watching a show and want a quick look at what’s on next,
press ENTER to display a one-line mini Program Guide. Use it for
the channel you’re currently watching or type in a new channel
number to see what’s airing next there. Look for the channel or
time you want using the Up, Down, Left & Right arrows. Press
SELECT on the new show to go to that channel.
PROGRAM GUIDE
CHAPTER 2 - CHANNELS & PROGRAM INFO
Mini-
Guide
25
CHANNEL BANNER & TV OPTIONS
When you find a currently airing show in the Guide you want to
watch, press SELECT and the Receiver changes to that channel.
The Channel Banner briefly displays at the top of the screen with
program title, channel number, date, time and other information.
Select More Info for detailed program information and other
options.
You can also press INFO to display the Channel Banner while
watching a program.
The Channel Banner also provides easy access to Messages,
the last four channels you watched, Favorite Channels, Closed
Captioning, Audio and Video options, and Parental Controls. Use
the ARROW keys to highlight an option, then press SELECT.
MESSAGES
Select Messages, to see your messages. DIRECTV sends
messages to you for important news items or special promotions.
When you have new mail, an envelope icon appears in the
Channel Banner.
INFO
Select Info to read a brief description of the program. For detailed
program information and other options select More Info.
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LAST 4
Select Last 4 to see a list of previous channels you’ve watched
(up to 4). When you select a channel from this list, the Receiver
will tune to that channel. This is an easy way to toggle among the
channels you watch most often.
FAVORITE CHANNELS
Select Favorites to update the Program Guide to show only the
channels you want to see. You have four options to choose from
such as, All Channels, Channels I Get, Custom 1 and Custom
2. Channels I Get displays only the channels you subscribe to.
Custom 1 and 2 are self-created lists of your favorite channels.
If one of your self-created lists is active, select the Add... or
Remove... option to add or remove the current channel from that
list.
CLOSED CAPTIONING
Select the CC option, then select either DIRECTV Subtitles or
Closed Captioning. Both options display the same text so only one
or the other can be ON at a time. The display format is the only
difference so check out both to determine your preference. Select
OFF to turn the display of subtitles or closed captioning off.
CHANNEL BANNER & TV OPTIONS
CHAPTER 2 - CHANNELS & PROGRAM INFO
27
CHANNEL BANNER & TV OPTIONS
AUDIO/VIDEO OPTIONS
Select Audio/Video to change the resolution and format of your
display and to change audio to an alternate language, when
available. Select Change Resolution & Format to change the
display settings; each press of SELECT toggles to the next
available option. The current settings are shown in gray text. (See
“Appendix 5: About High Definition” for more information about
screen resolution and format.)
You may also select a language from the options listed. Not all
programs have alternate languages.
PARENTAL CONTROLS
Select Parental to quickly lock or unlock your Receiver. You can
also customize your Parental Controls settings by selecting
Parental Controls. For more information on Parental Controls
settings, see the “Parental Controls” section in Chapter 6.
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PICTURE-IN-PICTURE
Watch two programs, live or recorded, at the same time. While
watching one program, press the INFO button on your remote.
Select PIP. The program you’re currently watching moves
into a smaller window on your screen. The larger video is the
active program and can be controlled by your remote. To switch
between programs, press the DOWN ARROW.
To change the position of the smaller window, press INFO on
your remote. Select PIP and choose a position from the
options provided.
NOTE: The Picture-in-Picture feature is only available on the TV
connected directly to a Genie HD DVR (models HR34, HR44
and above).
CHANNEL BANNER & TV OPTIONS
CHAPTER 2 - CHANNELS & PROGRAM INFO
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MENU
The DIRECTV Menu is your main point of access to My DIRECTV,
Search & Browse, Recordings, Extras, and Settings & Help. Press
MENU on your remote to see your options.
MY DIRECTV
My DIRECTV gives you quick access to programs/channels you
watch frequently, as well as recommended programs based on
your past viewing history. Use the ARROW keys to highlight a title
you are interested in, then press SELECT for program information.
If you have a DIRECTV Genie™ HD DVR (HR34, HR44 and above),
and have the Genie Recommends feature enabled, you can also
access the your Genie Recommends programming from the My
DIRECTV screen. For more information, please see Chapter 3,
“Genie Recommends”.
SEARCH & BROWSE
The Search & Browse screen lets you access Smart Search,
Movies, On Demand, TV Shows and Adults Only. See Chapter 3
“Search & Browse” for more information.
RECORDINGS
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Recordings option provides access to the Playlist and Manage
Recordings features. For additional information, see
Chapter 4, “Recordings”.
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