ARRIS HDUDTAP2 User Manual
Troubleshooting
Check here before calling your service provider.
The HD-DTA100u
will not turn on
The remote control
does not work
There is no video
on the TV screen
• Make sure the POWER LED on the front of the HD-DTA100u is lit
green.
• If the HD-DTA100u is connected to a switched outlet, make sure the
switch is turned on. It is recommended to use an unswitched outlet,
if possible.
• Unplug the HD-DTA100u from the AC outlet, and then plug it back in.
• Make sure the remote control is in DTA mode, and turn the
HD-DTA100u on by pressing the DTA button.
• Make sure the remote control is in DTA mode.
• Make sure there are no obstructions between the remote control
and the HD-DTA100u. Aim the remote control directly at the
HD-DTA100u front panel, not the TV or VCR.
• The angle between the remote control and the HD-DTA100u may be
too large. Stand in front of the HD-DTA100u and not too far to either
side.
• Press and release operation buttons one at a time, rmly and
deliberately.
• Check the batteries in the remote control. Install new batteries if
needed.
• Make sure the TV is on and set to the appropriate input source for
the HD-DTA100u.
• Make sure the HD-DTA100u is on and tuned to an authorized cable
channel.
• Make sure the cables between the HD-DTA100u and the TV are
rmly connected.
• Make sure the coaxial cable feed is rmly connected to the
HD-DTA100u and the wall jack.
Cable In
To TV
CH 3/4
Switch
HD - DTA10 0u
Quick Start Guide
HDMI
Power
There is no audio
when viewing
cable channels
No closed captions
display
• Press MUTE on the remote control to restore sound.
• Make sure closed captions are enabled on the TV. (Note: Closed
captioning may not be available for the current program.)
© 2014 ARRIS Enterprises, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means
or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS
Enterprises, Inc.
ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the
part of ARRIS to provide notication of such revision or change. ARRIS provides this publication without warranty of any kind,
implied or expressed, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose.
ARRIS may make improvements or changes in the product(s) described in this publication at any time.
594797-001-a 01/14
Setting Up Your HD-DTA100u and
RF4CE Remote Control
IMPORTANT! Read the enclosed Safety Instructions before you begin.
1. Connect your cable service.
Connect the coaxial cable from your wall outlet to the Cable In port on the
HD-DTA100u.
2. Connect your TV.
If you have a high-denition TV, use the HDMI connector.
If you have a standard-denition TV, use the To TV connector.
3. Plug in the HD-DTA100u.
Connect the power cord to the HD-DTA100u, then plug it into an unswitched
electrical outlet.
4. Turn on the TV and select the input.
If you have an HDTV, use the remote control for your TV to select the HDMI port
you used to connect the HD-DTA100u.
If you have an SDTV, tune your TV to Channel3 and set the switch on the back
of the HD-DTA100u to CH3. If your screen remains black, switch your TV and
HD-DTA100u to CH 4.
5. Put the batteries in the HD-DTA100u remote control.
6. Program the RF4CE remote control.
Point the remote control at the HD-DTA100u. Press and hold the SETUP button
until the LED on the remote control blinks twice, then press the Menu button.
The LED will blink continuously until the remote control is paired. Follow the
pairing instructions on the screen. (Pairing instructions are also printed on the
back of the remote control.)
IMPORTANT SAFETY INSTRUCTIONS
• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this apparatus during lightning storms or when unused for long
periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as the power supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
CONSIGNES DE SÉCURITÉ IMPORTANTES
• Lisez les présentes consignes.
• Conservez les présentes consignes.
• Respectez toutes les mises en garde.
• Observez toutes les consignes.
• N’utilisez pas l’appareil à proximité de l’eau.
• Ne nettoyez l’appareil qu’avec un chiffon sec.
• Ne bloquez pas les ouvertures de ventilation. Respectez les directives
d’installation du fabricant.
• N’installez jamais l’appareil à proximité d’une source de chaleur, comme un
radiateur, une bouche de chaleur, un poêle ou d’autres appareils
(amplificateurs compris) générateurs de chaleur.
• Ne contournez pas les dispositifs de sécurité de la fiche, qu’elle soit polarisée
ou munie d’une tige de mise à la terre. Une fiche polarisée est dotée de deux
lames, dont l’une est plus large que l’autre. Une fiche de mise à la terre
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