This manual includes
complete repair procedures
for the Macintosh IIcx,
Macintosh IIci, and Quadra
700, shown at left.
Figure: Macintosh IIcx, IIci, and Quadra 700
K
Service Source
SpeciÞcations
Macintosh IIcx/IIci/Quadra 700
SpecificationsProcessor - 1
Processor
CPU
Macintosh IIcx
Macintosh IIci
Quadra 700
Addressing
Motorola 68030 microprocessor
15.6672 MHz
Motorola 68030 microprocessor
25 MHz
Motorola 68040 microprocessor
25 MHz
32-bit registers
32-bit address/data bus
SpecificationsProcessor - 2
Coprocessor
Built-in floating-point unit (FPU)
SpecificationsMemory - 3
Memory
RAM
Macintosh IIcx
Macintosh IIci
Quadra 700
ROM
Macintosh IIcx
Macintosh IIci
1 MB, expandable to 128 MB (120 ns or faster SIMMs)
1 MB, expandable to 128 MB (80 ns or faster SIMMs)
4 MB, expandable to 8 MB (80 ns, I MB SIMMs) or 20 MB
(third-party 4 MB SIMMs)
256K
512K
SpecificationsMemory - 4
Quadra 700
1 MB soldered on logic board; ROM SIMM socket available
SpecificationsDisk Storage - 5
Disk Storage
Floppy Drive
Hard Drive
Macintosh IIcx/IIci
Quadra 700
Internal 1.4 MB floppy drive
Optional internal 40, 80, or 160 MB hard drive
Internal 80, 160, or 400 MB hard drive
SpecificationsI/O Interfaces - 6
I/O Interfaces
Floppy Drive
SCSI
Apple Desktop Bus
Serial
Expansion
Macintosh IIcx/IIci
Quadra 700
One DB-19 serial port for connecting external floppy drives
One DB-25 external connector
Two Apple Desktop Bus (ADB) ports
Two RS-232/RS-422 serial ports; mini DIN-8 connectors
Three NuBus slots
Two NuBus slots and one processor-direct slot
SpecificationsI/O Interfaces - 7
Sound
Video
Macintosh IIci/
Quadra 700
Ethernet
Quadra 700
Stereo sound jack
One DB-15 video port for built-in video
Built-in Ethernet port; AUI-15 connector
SpecificationsI/O Devices - 8
I/O Devices
Keyboard
Mouse
Apple Keyboard
ADB mouse; DIN-4 connector
SpecificationsSound and Video - 9
Sound and Video
Sound Generator
Video Display
Macintosh IIci/
Quadra 700
Apple sound chip provides 8-bit stereo sampling at 44.1 kHz
Four-voice, wavetable synthesis; capable of driving stereo
headphones or other stereo equipment through the sound jack
Supports 640 by 480 pixel screens at up to 256 colors or shades
of gray (up to 8 bits per pixel)
Supports 640 by 870 pixel screens at up to 16 shades of gray
SpecificationsElectrical - 10
Electrical
Line Voltage
Frequency
Maximum Power
Macintosh IIcx/IIci
Quadra 700
100Ð240 VAC, automatically configured
50Ð60 Hz, single phase
90 W (not including monitor power)
130 W (not including monitor power)
90 W continuous
SpecificationsPhysical - 11
Physical
Dimensions
Weight
Height: 5.5 in. (14.0 cm)
Width: 11.9 in. (30.2 cm)
Depth: 14.4 in. (36.5 cm)
14 lb. (6.4 kg) with internal hard drive
K
Service Source
Troubleshooting
Macintosh IIcx/IIci/Quadra 700
TroubleshootingGeneral - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
TroubleshootingSymptom Charts/System - 2
Symptom Charts
System
Does not power on—
screen is black, fan is
not running, and LED
is not lit
Clicking, chirping,
or thumping
1Check cables.
2Plug monitor directly into wall socket, and verify that
monitor has power.
3Replace power cord.
4Replace power supply.
5Replace logic board. Retain customer’s SIMMs.
1Replace power supply.
2Replace logic board. Retain customer’s SIMMs.
TroubleshootingSymptom Charts/System
(Continued)
- 3
System shuts down
intermittently
System
intermittently
crashes or locks
System
1Make sure air vents on sides and top of case are
2Replace power cord.
3Check batteries. Refer to “Battery Verification” in
4Replace power supply.
5Replace logic board. Retain customer’s SIMMs.
1Make sure system software is correct version.
2Make sure application software is known-good.
3Replace SIMMs.
4Replace logic board. Retain customer’s SIMMs.
5Replace power supply.
(Continued)
unobstructed. Thermal protection circuitry may shut down
system. After 30–40 minutes, system should be OK.
Additional Procedures.
TroubleshootingSymptom Charts/Video - 4
Video
Screen is dark, audio
and drive operate, fan
is running, and LED is
lit
1Adjust brightness on monitor.
2Replace monitor. Refer to appropriate monitor manual to
troubleshoot defective monitor.
3Replace video cable.
4Move video card to different slot.
5Replace video card.
6Quadra 700: Replace VRAM SIMMs.
7Macintosh IIcx/IIci: Make sure ROM jumper is on.
8Replace SIMMs.
9Replace logic board. Retain customer’s SIMMs.
10 Replace power supply.
TroubleshootingSymptom Charts/Video
(Continued)
- 5
Screen is dark, audio
and drive do not
operate, but fan is
running and LED is lit
Video
1Replace video cable.
2Replace monitor. Refer to appropriate monitor manual to
3Quadra 700: Replace VRAM SIMMs.
4Macintosh IIcx/IIci: Make sure ROM jumper is on.
5Remove NuBus cards.
6Remove peripherals.
7Replace SIMMs.
8Replace logic board. Retain customer’s SIMMs.
9Replace power supply.
(Continued)
troubleshoot defective monitor.
TroubleshootingSymptom Charts/Video
(Continued)
- 6
Partial or whole
screen is bright and
audio is present, but
no video information
is visible
Screen is completely
dark, fan is not
running, and LED is
not lit
Video
1Replace monitor. Refer to appropriate monitor manual to
2Replace video cable.
3Move video card to different slot.
4Replace video card.
5Replace logic board. Retain customer’s SIMMs.
1Plug the monitor directly into a wall socket and verify that
2Check battery. Refer to “Battery Verification” in Additional
3Replace power supply.
4Replace logic board. Retain customer’s SIMMs.
(Continued)
troubleshoot defective monitor.
the monitor has power.
Procedures.
TroubleshootingSymptom Charts/Floppy Drive - 7
Floppy Drive
Audio and video
present, but internal
drive does not operate
Disk ejects; display
shows icon with
blinking “X”
1Replace disk with known-good system disk.
2Verify that all external SCSI devices are disconnected.
3Replace internal floppy drive cable.
4Replace internal floppy drive.
5Replace logic board. Retain customer’s SIMMs.
6Replace power supply.
1Replace disk with known-good system disk.
2Replace internal floppy drive cable.
3Replace internal floppy drive.
4Replace logic board. Retain customer’s SIMMs.
TroubleshootingSymptom Charts/Floppy Drive
(Continued)
- 8
Floppy Drive
Will not eject disk1Switch off computer. Hold mouse button down while you
switch computer on.
2Eject disk manually.
3Replace floppy drive.
Attempts to eject
disk, but doesn’t
1Push disk completely in.
2Eject disk manually.
3Replace floppy drive.
(Continued)
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