APC AP9212, AP9211, AP9217, AP9218 User Manual

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MasterSwitch

Power Distribution Unit

AP9211 AP9212 AP9217 AP9218

Users Guide

MasterSwitch

Contents

Power Distribution Unit

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel—1

—

LEDs Rear panel

Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Configuring Customizing your configuration Auto-configuration

—

TCP/IP

settings—4

—

Managing the MasterSwitch PDU. . . . . . . . . . . . . . . . . .

Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Management Options—5 Web interface Control Console interface WAP Interface

Password-Protected Accounts . . . . . . . . . . . . . . . . . . . . . . 9

—

Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

MasterSwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Retrieving the Event Log by using FTP—13 Using a spreadsheet to view the Event Log Deleting the Event Log in the FTP interface

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

TFTP/FTP—15

—

Telnet/Web SNMP

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Outlet User Management—20 Identification Date/Time File Transfer Links

—

MasterSwitch Power Distribution Unit User’s Guide ii

Contents

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing and Navigating the Online Help—24 APC Interactive Assistant About Card

—

Configuring and Using E-mail Notification. . . . . . . . . .

Configuring E-mail Recipients . . . . . . . . . . . . . . . . . . . . 25

Settings—25 Configuring the local SMTP server Testing E-mail

Configuring SMTP and DNS Settings . . . . . . . . . . . . . . . . 26

DNS server—26 SMTP settings

—

Event-Related Menus and Options . . . . . . . . . . . . . . . .

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Actions Option (Web Interface only). . . . . . . . . . . . . . . . 29

Severity levels of events—29

SNMP

Email action Related topics

Recipients Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Email Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

DNS SMTP

How to Configure Individual Events . . . . . . . . . . . . . . . . 33

Event list access—33 Event list format

Traps action—29

—

server—32

settings—32

—

Management Card and MasterSwitch Events. . . . . . . . . . 36

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Planning and implementing security features—39 Port assignments User names, passwords, community names

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Authentication versus encryption—40

authentication (Web interface)—40

MD5

Summary of access methods

MasterSwitch Power Distribution Unit User’s Guide iii

—

Contents

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . .

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Obtaining service—43 Warranty exclusions

Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . 44

Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

General policy—45 Examples of life-support devices

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Product specifications for AP9211—46 Product specifications for AP9212

—

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

APC Worldwide Customer Support . . . . . . . . . . . . . . .

MasterSwitch Power Distribution Unit User’s Guide iv

MasterSwitch

Introduction

Product Description

Front panel

Reset Button

Power Distribution Unit

Re-initializes the MasterSwitch outlet state.

without affecting the

PDU

Status

LED

Link-R

X/TX LED

Eight Outlet Power

LED

Serial Port

Port

RJ-45

Indicates the status of the Ethernet the state of the management card, as described in

on page 2

Indicates whether the associated outlet is on.

Connects the MasterSwitch PDU program to access the Control Console.

Connects the MasterSwitch using the 10Base-T communication cable. This connection allows configuration of the MasterSwitch through the Web, Telnet, or

PDU

SNMP

connection and

LAN

to a terminal emulator

to an Ethernet

LEDs

LAN

PDU

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 1

Introduction

Product Description continued

LEDs

Each outlet has a corresponding outlet, and two

LED

s indicate the status of the entire unit. The following

LED

that indicates the state of the

table describes the conditions indicated by the

LED Status Description

Outlet LED

Status

Link-RX/TX

On The Outlet is on.

Off The Outlet is off.

Off The MasterSwitch

Green

Flashing Green

Red

Blinking Red

Off

Flashing Green

The MasterSwitch PDU settings.

The MasterSwitch PDU network settings.

A hardware failure has been detected in the MasterSwitch

The MasterSwitch requests.

The device that connects the MasterSwitch

o the network (a router, hub, or

PDU t

concentrator) is off or is not operating correctly.

The MasterSwitch packets from the network.

PDU

LED

has no power.

has valid network

does not have valid

is making

is receiving data

BOOTP

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 2

Introduction

Product Description continued

Rear panel

The following table lists the features of the MasterSwitch rear panel shown in the figures on this page.

Power Cord/ IEC Inlet

Outlets

Outlet Label

Circuit Breaker

The following figure shows the MasterSwitch ( panel with

NEMA 5-15

outlets.

AP9211/AP9217

) rear

The following figure shows the MasterSwitch ( panel with

MasterSwitch Power Distribution Unit User’s Guide 3

IEC-320 C13

outlets.

AP9212/ AP9218

) rear

Introduction

Initial Setup

Required network settings

Configuring TCP/IP settings

Customizing your configuration

You must configure the following network settings of the MasterSwitch

PDU

before it can operate on a network:

address of the unit

•

• Subnet Mask

address of the default gateway

•

Note: If a default gateway is not present, enter an

of a computer that is on the same subnet and that is always active.

To configure MasterSwitch Installation and Quick Start Manual, included in printed form with the MasterSwitch PDU and in Portable Document Format (Install.pdf) on this CD-ROM.

After you configure MasterSwitch network settings, no further configuration is required. The remaining MasterSwitch properties are pre-configured to default settings at the factory. However, you may want to customize these properties for your application. For more information, see

Managing the MasterSwitch PDU on page 5.

TCP/IP

settings, see TCP/IP on page 15 and see the

address

Auto-configuration

The management card within the MasterSwitch configuration utility that you can use to create a configuration file, which you can then download to other MasterSwitch units one at a time or to multiple units at the same time. For more information, see the Management Card Addendum (addendum.pdf on the MasterSwitch CD-ROM).

PDU

supports an auto-

PDU

s, either to individual

MasterSwitch Power Distribution Unit User’s Guide 4

MasterSwitch

Power Distribution Unit

Managing the MasterSwitch PDU

Management Interfaces

Management Options

Web interface

After you configure a MasterSwitch settings, you can manage the unit remotely through its Web, Telnet Control Console,

You can also use the Control Console to manage a MasterSwitch locally through a serial connection.

Only one user at a time can access a MasterSwitch interface users (using a terminal emulator) have precedence over Telnet users, and Telnet users have precedence over Web and WAP users.

To access and log on to the Web interface of the MasterSwitch

1. In the following:

URL

• If the Web port of the MasterSwitch value of 80, enter http:// followed by the unit’s The following example shows a typical

http://170.241.17.51

• If the Web port of the MasterSwitch than the default of address of the unit) followed by a colon and the configured Web port value (8000 in the following example).

http://170.241.17.51:8000

• If there is a can choose to enter the

SNMP,

Location field of the Web browser, do one of the

and WAP interfaces.

, enter the System IP address (the IP

DNS

server entry for the MasterSwitch

PDU

with the proper network

PDU

is set to the default

address:

PDU

is set to a value other

DNS

name to access the unit.

PDU

. Serial

address.

PDU

PDU:

, you

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 5

Managing the MasterSwitch PDU

Management Interfaces continued

Web interface, continued

Control Console interface

2. Respond to the user name and password prompts. The default for both the Administrator user name and the Administrator password is apc (lowercase). After you log on, you can change the user name, password, and time-out values through the System menu. See

Manager on page 18

Note: Some Web interface features (data verification, Assistant

Online, and JavaScript or Java on your web browser, and authentication also requires that you have cookies enabled.

In addition to or instead of using the Web interface, you can use the Control Console to manage the MasterSwitch following modes of access:

• Telnet, for remote management.

• A serial interface, for local management.

Telnet. To access the unit’s Control Console:

1. Choose

2. Type the IP address of the MasterSwitch

3. Click the Connect button.

Connect, then Remote Server.

MD5

authentication) require that you enable

MD5

PDU

by one of the

PDU

User

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 6

Managing the MasterSwitch PDU

Management Interfaces continued

Control Console interface, continued

Serial Interface. To access the unit’s Control Console, use the supplied

null-modem cable to connect the serial port of the computer to the serial

PDU

port on the MasterSwitch

, and set the terminal port to the following

communication settings:

Baud Rate 2400

Data Bits 8

Stop Bits 1

Parity None

Handshaking None

Local Echo Off

Terminal Type

ANSI (VT100

)

Logging on. To log on to the Control Console using either Telnet or a

serial interface, respond to the user name and password prompts.The default for both the Administrator user name and the Administrator password is apc (lowercase).

Note: You can change the user name, password, and time-out

values through the System menu. See

page 18

User Manager on

SNMP interface

Using menu items. All menus of the Control Console list items by

number and name.

• To select an item, type the number, and press E

• For menus that configure value, always use the

NTER

Accept Changes

option to save any changes that you make.

MasterSwitch fully supports configurable through

SNMP

—all unit and outlet properties are

. For instructions on how to use

SNMP

to manage MasterSwitch, see the Mibguide.pdf and the NMS.pdf files in the Snmp folder on the

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 7

Managing the MasterSwitch PDU

Management Interfaces continued

WAP Interface

To access and log on to the WAP (Wireless Application Protocol) interface of the MasterSwitch

1. In the Enter the unit’s example shows a typical address:

2. Respond to the user name and password prompts. If it has not been changed since purchase, the default for both the Administrator user name and the Administrator password is apc (lowercase).

Depending on the level of access (Administrator, Device Manager or Outlet User), the WAP interface will display outlets assigned to the user who logged on and will offer the following control options for the MasterSwitch unit:

Note: The character preceding each outlet indicates whether the

URL

Location field of the Micro browser:

address followed by wap.wml. The following

123.456.78.9/wap.wml

•immediate on

•immediate off

• reboot

• master control of all outlets (All).

outlet is on (+) or off (–).

PDU:

MasterSwitch Power Distribution Unit User’s Guide 8

Managing the MasterSwitch PDU

Password-Protected Accounts

Account access

There are up to 16 Outlet User accounts, one Administrator account, and one Device Manager account. Each type of account provides a different level of access to the management menus.

• Each Outlet User account has access only to the outlets assigned to it.

• The Administrator and Device Manager accounts have access to all outlets.

• The Administrator account can configure and manage all other accounts.

Account Type

Menu Items

Administrator Device Manager Outlet User

Outlets

MasterSwitch

Event Log

Network

System

Logout

Yes Yes Ye s

Yes Yes No

Yes No No

Yes Yes Ye s

Help

Links

Yes Yes Ye s

For instructions on configuring Device Manager and Outlet User accounts, see

User Manager on page 18.

MasterSwitch Power Distribution Unit User’s Guide 9

MasterSwitch

Menu Items

Introduction

Power Distribution Unit

Management Options

Both the Web and Control Console interfaces provide the capabilities that this section describes for managing the MasterSwitch information in this section is based on the Web interface. If you are using Telnet or a serial interface to access the MasterSwitch terminology may differ from what is used here.

Menu access depends on which type of account has logged on. See

Password-Protected Accounts on page 9 for more information on

accounts.

Note: SNMP information appears in a separate document,

Mibguide.pdf, on this CD-ROM.

PDU

, but the

MasterSwitch Power Distribution Unit User’s Guide 10

Menu Items

Outlets

Outlet Control Actions

You can perform the following Outlet Control Actions on individual outlets or on all accessible outlets as a group (by

Master Outlet Control).

You can apply a Control Action only to an outlet that is not executing a command.

Item Definition

Immediate On

Immediate Off

Immediate Reboot

Delayed On

Delayed Off

Sequenced Reboot

Delayed Reboot

Delayed Sequenced

Reboot

The outlet turns on.

The outlet turns off.

The outlet turns off immediately, waits the outlet’s Reboot Duration time, and turns on.

The outlet turns on according to its Power On Delay.

The outlet turns off according to its Power Off Delay.

All outlets in the group assigned to the outlet user immediately turn off. Each outlet then waits the longest Reboot Duration (in seconds) of any outlet in the group, waits its own Power On Delay, and turns on.

The outlet turns off after its Power Off Delay, waits its own Reboot Duration, and turns on.

Each outlet in the group of accessible outlets does the following:

1. Waits its own Power Off Delay.

2. Turns off.

3. Waits the longest Reboot Duration time (in seconds) of any outlet in the group.

4. Waits its own Power On Delay.

5. Turns on.

All pending commands are canceled for the outlet(s).

Cancel Pending

Commands

Note: The Outlet State appears in orange with an asterisk

(*), indicating that a command is pending for the outlet(s).

MasterSwitch Power Distribution Unit User’s Guide 11

Menu Items

MasterSwitch

Configure Device Settings

Item Definition

Outlet Configuration

Unit Name

Coldstart Delay

Reboot Duration

The name of the MasterSwitch

Maximum: 23 characters.

The time that the MasterSwitch power to outlets after AC power is applied to the unit.

The longest reboot duration of any outlet in the group of accessible outlets. You can change this value only by modifying the Reboot Duration of individual accessible outlets. use this value.

Sequenced Reboot

Item Definition

Outlet Name

Power On Delay

Power Off Delay

Reboot Duration

The name that identifies the outlet.

Maximum: 23 characters.

The time that the outlet waits before turning on after the command is issued.

Delayed Sequenced Reboot

The time that the outlet waits before turning off after the command is issued.

Delayed Sequenced Reboot

The time that the outlet will remain off during a reboot.

Immediate Reboot

Delayed On, Sequenced Reboo

Delayed Off, Delayed Reboot

and

PDU

waits before applying

PDU

and

Delayed Sequenced Reboot

use this value.

Delayed Reboot

t, and

, and

use this value.

URL Links

Defines

links to relevant Web pages.

HTTP

MasterSwitch Power Distribution Unit User’s Guide 12

Menu Items

Event Log

Displaying the Event Log

Retrieving the Event Log by using FTP

To display the Event Log, select the Event Log menu in the Web interface or press C

TRL

+ L in the Control Console interface.

The Event Log displays the following information for the most recent events for the MasterSwitch

Item Description

Date

Time

Event

The date on which the event occurred (

The time at which the event occurred (

Description of the event.

To retrieve the Event Log using client-side

1. From an

address of your MasterSwitch

MS-DOS

prompt, type ftp card-ip, where card-ip is the

2. After you log into the unit's

PDU

FTP

DD/MM/YYYY

)

PDU

FTP

HH:MM:SS

server, type dir. The screen

)

displays information similar to the following:

ftp>dir 200 Command okay. 150 Opening data connection for /.

--wx-wx-wx 1 apc apc 262144 Jul 5 2000 aos253.bin

--wx-wx-wx 1 apc apc 458752 Jul 5 2000 msp202.bin

-r--r--r-- 1 apc apc 4096 Jul 5 2000 event.txt 226 Closing data connection. ftp: 194 bytes received in 0.00Seconds

194000.00Kbytes/sec. ftp>

300

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 13

Menu Items

Event Log continued

Retrieving the Event Log by using FTP, con t inue d

Using a spreadsheet to view the Event Log

3. Type get event.txt. The MasterSwitch Log, containing at least the last 300 events, to your specified drive. The screen displays information similar to the following.

ftp>get event.txt 200 Command okay. 150 Opening data connection for event.txt 226 Closing data connection. ftp: 3694 bytes received in 0.11Seconds

33.58Kbytes/sec. ftp>

To view the event.txt file after you obtain it, use a spreadsheet application. The file is columns.

Note: When you import the event.txt file into a spreadsheet, the

spreadsheet may display the year in the date fields as only two digits instead of the four digits logged and displayed by the MasterSwitch four-digit date format in the spreadsheet.

The event.txt file also includes the following information that is not shown in the Web and Control Console Event Log screens:

• The version of the event.txt file format (first field).

• The date and time at which the event.txt file was retrieved.

• The Name, Contact, Location, and Management Card.

• A unique Event Code for every type of event.

TAB

-delimited for automatic formatting of

PDU

. To display the year as four digits, select a

PDU

transmits the Event

address for the unit’s

Deleting the Event Log in the FTP interface

MasterSwitch Power Distribution Unit User’s Guide 14

To delete the Event Log, type del event.txt. You are not prompted to confirm the deletion. The screen displays information similar to the following:

ftp>del event.txt 250 Requested file action okay, completed. ftp>

A new event.txt file is created immediately in response to the Deleted Log event.

Menu Items

Network

TCP/IP

TFTP/FTP

The TCP/IP section of the Network menu displays settings for the MasterSwitch settings.

Item Description

System IP

Subnet Mask

Default Gateway

BOOTP

PDU

and allows you to configure the following

The IP address of the MasterSwitch

The network subnet mask

The local default gateway (router address)

Enables or disables startup.

BOOTP

requests for

PDU

TCP/IP

settings at

For control of file transfers, the TFTP/FTP section allows access to the following menu items on the Client and the

Client or

Server

TFTP Client

FTP Client

FTP

Server.

Menu Item Definition

Remote Server IP:

User Name:

TFTP/FTP menu for the

The network address of the used for downloads.

The network address of the for downloads.

The user name for access to the

TFTP

and

server

TFTP

server used

FTP

server.

Password:

Access:

FTP Server

Port:

The password for access to the

Enable or Disable

The the MasterSwitch

Default: port 21

port on which the

TCP/IP

server access.

FTP

is located.

PDU

FTP

server.

FTP

server for

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 15

Menu Items

Network continued

Telnet/Web

SNMP

Port Menu Item Definition

Access

Telnet

Port

Access

Web

Port

Enables or Disables Telnet access.

The MasterSwitch

Default: port 23

Enables or Disables Web access.

The MasterSwitch PDU resides.

Default: port 80

port where the Telnet server for the

TCP/IP

resides.

PDU

port where the Web server for the

The SNMP section of the Network menu displays the following settings:

Item Definition

SNMP Access

Access Control

Trap Receiver

Enables or disables

Controls access to each of the four

Defines up to four network management stations ( which traps are sent.

SNMP

access.

SNMP

channels.

NMS

SNMP

s) to

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 16

Menu Items

Network continued

SNMP, continued

Access control. The

identifies the current settings for all four

Access Control section of the SNMP menu

SNMP

the configurable values for a selected channel.

Item Definition

Community Name

NMS IP

Access Type

The password that the must use for allowed access type is defined by the

Maximum: 15 characters.

Limits access to the value as a specific IP address for one filter for multiple IP addresses. For example:

•

159.215.12.1

•

159.215.12.255

segment.

•

159.215.255.255

segment.

•

159.255.255.255

segment.

•

Defines what actions the option can perform:

0.0.0.0

• Write: The NMS

• Read: The

• Disabled: The

255.255.255.255

access to the MasterSwitch

SNMP

allows only the

to have access.

allows access for any

can use

can use only

NMS

(identified by the

NMS

NMSs

NMS

allows access for any

that is identified by the

NMS

GETs

can use neither

channels and provides

option)

NMS IP

. The

PDU

Access Type

specified. You specify the

with the specific IP address

and

GETs

or as an IP address

NMS

SETs

GETs

option.

on the

159.215.12

on the

on the 159

NMS

nor

SETs

159.215

NMS IP

Trap Receiver. The

Trap Receiver section of the SNMP menu identifies

the current settings for all four trap receivers and allows you to change the values for a selected trap receiver.

Item Definition

Community Name

Receiver NMS IP

Trap Generation

Authentication Traps

The password that the MasterSwitch sends traps to the option.

Maximum: 15 characters.

The IP address of the the MasterSwitch

Note: To send no traps to any NMS

Trap Receiver

Enables or Disables the ability of the MasterSwitch to send traps to the

option.

Enables or Disables the ability of the MasterSwitch to send authentication traps to the

Receiver NMS IP

identified by the Receiver

NMS

that will receive traps sent by

NMS

PDU

identified by the

NMS

option.

uses when it

PDU

, set 0.0.0.0 as the

Receiver NMS

identified by the

NMS

NMS IP

PDU

MasterSwitch Power Distribution Unit User’s Guide 17

Menu Items

System

User Manager

The User Manager section of the System menu displays the following configurable properties of the Administrator and Device Manager accounts.

Administrator Account

Item Definition

The amount of time the user can be inactive on the system

Auto Logout

Authentication

User Name

Password

before being logged out automatically.

Default: 3 minutes.

One of the following settings:

• Basic: Causes the Web Interface to use standard HTTP 1.1 login (base64-encoded passwords).

• MD5: Causes the Web Interface to use an MD5-based authentication login. For MD5 authentication to function properly, you must have cookies enabled in your browser.

Default: Basic

The user name.

Access: Administrator only Maximum: 10 characters Default: apc

The password for

Access: Administrator only

Maximum: 10 characters Default: apc

1.1 authentication only

HTTP

Authentication Phrase

The password for

Access: Administrator only Minimum: 15 characters Maximum: 32 characters Default: admin user phrase

MD5

only.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 18

Menu Items

System continued

User Manager, continued

User Name

Device Manager Account

Item Definition

The user name.

Maximum: 10 characters Default: device

Password

Authentication Phrase

The password for

Maximum: 10 characters Default: apc

The password for

Minimum: 15 characters Maximum:32 characters Default: device user phrase

1.1 authentication only.

HTTP

only.

MD5

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 19

Menu Items

System continued

Outlet User Management

You can create up to 16 independent Outlet User accounts for a MasterSwitch

PDU

Current Outlet User List. The list shows the existing outlet user

accounts and the outlets to which they have access. To select an existing account to edit or delete, click on the underlined user name, To add a user, select

Add New User.

Configure the Outlet User Account Settings. Following are the

configurable settings for Outlet User Manager.

Item Definition

User Name

Password

Authentication Phrase

The outlet user name for both authentication.

Maximum: 10 characters

Note: If the User Name is in orange, the user account

has been disabled.

The outlet user password for

Maximum: 10 characters

The Outlet user authentication phrase for

Minimum: 15 characters Maximum: 32 characters.

HTTP 1.1

and

authentication.

MD5

User Description

Account Status

MasterSwitch Outlet

Access

Delete User

A descriptive Identification of the outlet user.

Maximum: 30

Enables, disables, or deletes the outlet user’s account.

Note: A disabled account prevents the Outlet User of the

Selects the specific outlets to which an outlet user will have access.

To delete an account, change the Account status to delete Outlet User, or click

characters

account from logging in. The User Name is in orange if the account has been disabled.

Delete User

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 20

Menu Items

System continued

Identification

Item Definition

Date/Time

Name

Contact

Location

The system name used to identify the device. Name will be used for the sysName

The contact for or owner of the device. Contact will be used for the sysContact

The physical location of the device. Location will be used for the sysLocation OID in the

OID

the SNMP

SNMP

Item Definition

Date

Time

The date for the system in the following format:

The time for the system in the following format: time).

agent.

MM/DD/YY

HH:MM:SS

(24-hour

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 21

Menu Items

System continued

File Transfer

The File Transfer section of the System menu provides access for managing file transfers.

Item Description

Remote TFTP Server IP

Remote FTP Server IP

Remote FTP Server User Name

Remote FTP Server Password

Filename

Result of Last File Transfer

Initiate File Transfer Via

The IP address of the remote defined in the settings. TFTP: Remote Server IP

The IP address of the remote defined in the settings. FTP: Remote Server IP

The user name for the the

Network

FTP Client: User Name

The password for the the

Network

FTP Client: Password

The name of the file to be downloaded.

Displays the results of the last file transfer.

Lets you choose whether the file will be transferred by

Network

menu’s

TFTP

menu’s

server defined in

FTP

TFTP/FTP

server defined in

FTP

TFTP/FTP

FTP

server

TFTP

TFTP/FTP

server

FTP

TFTP/FTP

settings.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 22

Menu Items

System continued

Tools

Item Definition

Links

No Action

Reboot Card

Reset Card to Defaults

Reset Card to Defaults Except TCP/IP

Causes no action.

Restarts the operation of the Management Card, but does not affect the state of the MasterSwitch outlets.

Restores all configuration settings, including TCP/IP settings and user accounts, to their defaults and enables

Restores all configuration settings to the default except

TCP/IP

BOOTP.

settings.

The link names that you configure appear on the navigation menu at the left in the Web interface. (The changed.)

Link Type Item Definition

Name

User Links

URL

APC Links

Name

URL

APC

links are pre-defined but can be

A link name that will appear on the menu bar. Up to 3 are allowed.

The specified as Name:

http://

View the names of the

Define the

HTTP

link in

form for the link name

URL

mysite.com/mypage.com

links.

APC

URL

of each

APC

link.

PDU

Note: Only the Web interface of the MasterSwitch

displays

hyperlinks and allows you to define them.

MasterSwitch Power Distribution Unit User’s Guide 23

Menu Items

Help

Accessing and Navigating the Online Help

APC Interactive Assistant

About Card

The Contents screen provides an overview of many parameters reported and configured through the Web and Control Console interfaces.

To access the online help, do one of the following:

• In the Web interface, select tion frame.

• In the Control Console, type ? to access the

When using any menu, you can access the internal help pages by clicking

APC Interactive Assistant brings

When you select transmits information to the then provides customized up-to-date product information (such as whether a later version of firmware is available) and provides access to extensive context-sensitive help.

About Card provides the following information about the MasterSwitch

PDU

? at the end of the black title bar

APC

Interactive Assistant, the MasterSwitch

APC

• The serial number

• The hardware revision

• The date and time at which the application version and information was loaded.

Help at the lower left in the naviga-

Help menu.

APC

Customer Service to the Web.

PDU

Interactive Assistant server. The server

APC OS

MasterSwitch Power Distribution Unit User’s Guide 24

MasterSwitch

Power Distribution Unit

Configuring and Using E-mail Notification

Configuring E-mail Recipients

Menu options

Settings

To identify up to four e-mail recipients, use one of the following:

• The

Setting Description

To Address

Send via

E-mail Generation

Recipients E-mail

Defines the user and domain names of the recipient. To use e-mail for paging, use the e-mail address for the recipient’s pager gateway account (for example, pager gateway generates the page.

Note: The recipient’s pager must be able to use text-based

Lets you choose one of the following methods for routing e-mail:

• Send e-mail through the Management Card’s SMTP server. Selecting ensures that the e-mail is sent before the unit’s 20-second time-out, and, if necessary, is retried several times.

• Send e-mail directly to the recipient’s remote SMTP server. If you select the server is busy, the time-out may prevent some e-mail from being sent, With this option, the management card tries to send the e-mail only once.

Enables (by default) or disables sending e-mail to the defined recipient.

option of the Web interface’s

option of the Control Console’s

myacct100@skytel.com

messaging.

Local SMTP Server

Recipient’s SMTP Server

, which is the recommended option,

option, and the remote SMTP

Events

Network

). The

Configuring the local SMTP server

When you select the

Local SMTP Server

setting, you must do one of the following:

option for the

Send via

• Make sure that forwarding is enabled at that server so that the server can route e-mail to external SMTP servers.

Note: Always see your SMTP-server administrator before

changing the configuration of your SMTP server.

• Set up a special e-mail account for the Management Card. This account then forwards the E-mail to an external e-mail account.

Testing E-mail

In the Web interface, use the

E-mail Test

option to send a test e-mail

message to a configured recipient.

MasterSwitch Power Distribution Unit User’s Guide 25

Configuring and Using E-mail Notification

Configuring SMTP and DNS Settings

Requirements for using SMTP

DNS server

To use the Simple Mail Transfer Protocol (SMTP) to send e-mail when an event occurs, you must define the following settings:

• The IP address of the Domain Name Service (DNS) server.

• The DNS name of the tings for

SMTP.

SMTP

server and the

From Address

set-

• The e-mail addresses for a maximum of four recipients.

Note: To page an e-mail recipient who uses a text-based

pager gateway, see the description of the setting in

Settings on page 25.

To Address

To enable the Management Card to send e-mail messages, you must use the

TCP/IP & DNS

Console) in the

option (Web interface) or

Network

menu to identify the Domain Name Service

DNS

option (Control

(DNS) server by its IP address.

If the unit does not receive a response from the DNS server within five seconds, e-mail cannot be sent. Therefore, use a DNS server on the same segment as the unit or on a nearby segment (but not across a WAN).

After you define the DNS server’s IP address, verify that DNS is working correctly by entering the DNS name of a computer on your network to obtain the IP address for that DNS name.

SMTP settings

The

E-mail

option in the

Network

menu accesses the following SMTP

settings:

Setting Description

SMTP Server The DNS name of the SMTP server.

field in the e-mail messages sent by

From

From Address

The contents of the the Management Card.

Note: See the documentation for your SMTP server to

determine whether you must use a valid user account on the server for this setting.

MasterSwitch Power Distribution Unit User’s Guide 26

MasterSwitch

Power Distribution Unit

Event-Related Menus and Options

Event Log

Logged events

Accessing the log

The Management Card’s event log records normal and abnormal Management Card (system) events and MasterSwitch events. Any conditions that cause an SNMP trap, except for SNMP authentication failures, are logged as events. For a list of all

Card and MasterSwitch Events on page 36

To disable the logging of events based on their assigned severity level, use the described on

To view or clear the Management Card’s event log, use the Web interface, control console, or

Web interface. To display the last

event log, in reverse chronological order, use the

Events menu.

To clear all events from the log, use the

Control Console. Use the control console from a local computer (by

direct serial-cable connection) or over the network (using Telnet) to do the following:

Actions option in the Web interface’s Events menu, as

page 29.

FTP

300

(or fewer) events recorded in the

• To display the event log, in reverse chronological order, press

TRL

+L.

• To scroll through the last 300 (or fewer) recorded events, use the space bar.

• To clear all events from the log, type d and press E viewing the log.

events, see Management

Log option in the

Delete Log button.

NTER

while

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 27

Event-Related Menus and Options

Event Log continued

Accessing the log, continued

FTP. The event.txt file is a text version of the Management Card’s event

log.

• It is tab-delimited so that it can be imported into any spreadsheet application.

• It reports as many as was last deleted.

• It includes information that is not displayed in the Management Card’s event log as displayed by the Web interface and control console.

– The version of the event.txt file format (first field). – The

– The

– The unique

To use FTP to retrieve the event.txt file, do the following:

1. At a command prompt, type ftp and the Management Card, and press E

ftp 159.215.12.114

2. Log on.

Note: Case-sensitive

3. Use the get command to transmit the text-version of the Management Card’s event log to your local drive.

ftp>get event.txt

Date and Time the event.txt file was retrieved.

Note: You may need to select a

your spreadsheet application to display all four digits of the year.

Name, Contact, Location, and IP address of the Man-

agement Card.

Event Code for every type of event.

by default for both) protect menu, use the

TFTP & FTP option in the Web interface to change these

settings.

5000

events that occurred since the log

four

-digit date format in

address of the

NTER

User Name and Password settings (apc

FTP

access. On the Network

FTP option in the control console or the

To clear all events from the log, use the del command. A new event.txt file is created immediately to record the Deleted Log event.

ftp>del event.txt 250 Requested file action okay, completed. ftp>

To exit from

MasterSwitch Power Distribution Unit User’s Guide 28

FTP

, type quit.

Event-Related Menus and Options

Actions Option (Web Interface only)

Enabling and disabling event actions

Severity levels of events

Event Log action

SNMP Traps action

Use the Actions option of the Events menu to enable or disable the following for events that have a specified severity level:

• Events Log

•SNMP Traps

•Email

Some Management Card (system) events do not have a severity level, and you cannot disable actions for those events.

All MasterSwitch events and some Management Card events have a default severity level of Severe, Warning, or Informational. See

levels defined on page 36

To use an evntlist.htm page to change the default severity level of an event, see

Disable this action to prevent the logging of all events that have a severity level. By default, all events are logged.

By default, the SNMP Traps action is enabled for all MasterSwitch events and for Management Card events that have a severity level (informational, warning, or severe).

How to Configure Individual Events on page 33.

Severity

Email action

Recipients Option

Trap receivers

You can define up to four event occurs that has

In the Web interface, use the the

Recipients option of the Events menu.

In the control console, use the

NMS

SNMP

s to be used as trap receivers when an

traps enabled.

Trap Receiver settings, available through

SNMP option of the Network menu.

Item Definition

Community Name

Receiver NMS IP

Trap Generation

Authentication Tra ps

The password (15 characters or less) used when traps are sent to the NMS

The IP address of the setting is

Enables (by default) or disables the sending of any traps to the

Enables or disables the sending of authentication traps to the

NMS

0.0.0.0

identified by the

NMS

identified by the

NMS

(the default), no traps are sent to any

Receiver NMS IP

to which traps are sent. If this

Receiver NMS IP

setting

setting.

Continued on next page

NMS.

MasterSwitch Power Distribution Unit User’s Guide 30

Event-Related Menus and Options

Recipients Option continued

Email Recipients

To identify up to four e-mail recipients to be notified of events, use one of the following:

• The

Setting Description

To A d d ress

Send via

Recipients option of the Web interface’s Events menu Email option of the control console’s Network Menu

Defines the user and domain names of the recipient. To use e-mail for paging, use the e-mail address for the recipient’s pager gateway account (for example,

myacct100@skytel.com

recipient.

Note: The recipient’s pager must be able to use text-based

messaging.

Selects one of the following methods for routing e-mail:

• Through the Management Card’s recommended option, ensures that the e-mail is sent before the Management Card’s 20-second timeout, and, if necessary, is retried several times.

• Directly to the recipient’s

When the recipient uses the Management Card’s this setting has no effect.

option). On a busy remote

Server

may prevent some e-mail from being sent, and with this option, the Management Card tries to send the e-mail only once.

). The pager gateway pages the

server (the

Local SMTP Server

SMTP

server (the

SMTP

). This option

Recipient’s SMTP

server, the timeout

SMTP

server,

Email Generation

When you select the

Enables (by default) or disables sending e-mail to the defined recipient.

Local SNMP Server option for the Send via setting,

you must do one of the following:

• Make sure that forwarding is enabled at that server so that the server can route e-mail to external

Note: Always see your

SMTP

servers.

server’s administrator before

changing the configuration of your SMTP server.

• Set up a special e-mail account for the Management Card. This account then forwards the e-mail to an external account.

In the Web interface, use the

Email Test option to send a test message

to a configured recipient.

MasterSwitch Power Distribution Unit User’s Guide 31

Event-Related Menus and Options

Email Option

Requirements for using SMTP

DNS server

To use the Simple Mail Transfer Protocol (

SMTP

) to send e-mail when

an event occurs, you must define the following settings:

• The IP address of the domain name service (DNS) server.

SMTP

• The DNS name of the tings for

SMTP.

server and the From Address set-

• The e-mail addresses for a maximum of four recipients.

Note: To page an e-mail recipient who uses a text-based

pager gateway, see the description of the setting in

Email Recipients on page 31.

To Address

To enable the Management Card to send e-mail messages, you must use the console) in the

DNS

(

If the Management Card does not receive a response from the server within five seconds, e-mail cannot be sent. Therefore, use a

TCP/IP & DNS option (Web interface) or DNS option (control

Network menu to identify the domain name service

) server by its IP address.

DNS

server on the same segment as the Management Card or on a nearby segment (but not across a

After you define the

DNS

correctly by entering the obtain the

address for that

WAN

server’s IP address, verify that

DNS

name of a computer on your network to

DNS

name.

DNS

is working

SMTP settings

The Email option in the Network menu accesses the following

SMTP

settings:

Setting Description

SMTP Server

From Address

The

The contents of the the Management Card.

Note: See the documentation for your

name of the

DNS

From

determine whether you must you use a valid user account on the server for this setting.

server.

SMTP

field in the e-mail messages sent by

SMTP

server to

MasterSwitch Power Distribution Unit User’s Guide 32

Event-Related Menus and Options

How to Configure Individual Events

Options to configure individual events

Event list access

You can configure individual events as follows:

•Use the evntlist.htm page. See

•Use the

I2C

Configuration Utility on the MasterSwitch CD. You

Event list access on this page.

edit a text file (.ini file,) convert that file to a binary configuration file (.cfg file), and use the Management Card Wizard to send the .cfg file to multiple Management Cards over the network. See the Management Card Addendum on the MasterSwitch

To configure the actions for events based on their default severity levels instead of individually, see

Actions Option (Web Interface only) on page

To access the event list, add /evntlist.htm to the Management Card’s URL address value (

address or

DNS

name). You cannot access the

event list directly from the Web interface menus.

, the

address of

URL

is:

• For an

http://159.215.12.114/evntlist.htm

• For an IP address of

(in this example,

http://159.215.12.114:5000/evntlist.htm

• For a

DNS

name of writers, the

http://writers/evntlist.htm

159.215.12.114

5000

), the

URL

, and the default

, and a

TCP

port other than

is:

URL

is:

TCP

port of

Event list format

The evntlist.htm page defines the following for each event:

Code: The event’s unique event code.

•

Description: The text used for the event. Severity: The event’s default severity level.

•

Configuration: The hexadecimal code that defines the actions to

occur for the event and provides a link to the event mask that you use to configure the event. See

page 34

Event mask settings on

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 33

Event-Related Menus and Options

How to Configure Individual Events continued

Event mask settings

From the evntlist.htm page, to reconfigure actions for an event:

1. Click the link (the current hexadecimal code) for the event.

2. Enter a new hexadecimal code as an event mask to reconfigure the bits that control the actions for the event

3. Click

The bits are numbered

Note: Bit

to 3 represent the event’s severity:

Bits

Settings for Bits 0 to 3 Severity

0000 No severity

0001 Informational

0010 Warning

0011 Severe

and bits 6 to 9 enable (1) or disable (0) event logging. and trap

Bit

Apply.

to 23, from left to right.

and bits 14 through 23 are unused. Make sure these bits

are always set to

receivers for the event:

Bit number Action enabled or disabled for the event

4 Logging the event.

6 Sending traps to Trap Receiver 1

7 Sending traps to Trap Receiver 2

8 Sending traps to Trap Receiver 3

9 Sending traps to Trap Receiver 4

Bits 10 to 13 enable (1) or disable (0) e-mail recipients for the event:

Bit number Action enabled or disabled for the event

10 Sending e-mail to recipient 1

11 Sending e-mail to recipient 2

12 Sending e-mail to recipient 3

13 Sending e-mail to recipient 4

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 34

Event-Related Menus and Options

How to Configure Individual Events continued

Event mask example

You enter the hexadecimal code

The event mask configures the following bit settings:

0011 1011 0000 1000 0000 0000

The event is configured as follows:

• The severity level is severe.

• The event will be logged.

• Traps generated by the event will be sent to trap receivers

and

• When the event occurs, e-mail will be sent to recipient

3B0800

as an event mask.

only.

MasterSwitch Power Distribution Unit User’s Guide 35

Event-Related Menus and Options

Management Card and MasterSwitch Events

Event generation

Severity levels defined

The Management Card and MasterSwitch both generate events, which are logged in the event log.

Any event of either type generates a unique code, which you can use in applications to identify the event.

To u se

SNMP

receivers (up to four) by their specific

on page 30

Severity Definition

Severe

Warning

Informational Requires no action.

traps for event notifications, you must first identify the trap

addresses. See Trap receivers

Requires immediate action. Severe events can cause incorrect operation of the DC Power Plant or its supported equipment or can cause loss of power protection during a power failure.

Needs action if the condition worsens, but does not require immediate attention.

Note: All MasterSwitch events and some Management Card events

have a severity level.

For information about how severity levels define the actions associated with events, see

Actions Option (Web Interface only) on page 29.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 36

Event-Related Menus and Options

Management Card and MasterSwitch Events continued

Management card events

Code Severity Description

0x0001 Severe System: Coldstart. (The Management Card was turned on.)

0x0002 Severe

0x0003 Warning System: SNMP configuration change.

0x0004 Informational

0x0005 Warning

0x0006 Warning

0x0008 Warning System: Password changed.

0x000C No severity System: File transfer started. (FTP)

0x000D No severity System: File transfer started. (TFTP)

0x000F No severity System: File transfer failed.

0x0014 No severity System: Control console user logged on.

0x0015 No severity System: Web user logged on.

0x0016 No severity System: FTP user logged on.

0x0018 No severity System: Reset to Defaults.

0x0019 No severity System: Initializing data.

System: Warmstart. (The Management Card was reset after it was already turned on.)

System: An unauthorized user attempted to access the SNMP interface.

System: An unauthorized user attempted to access the control console interface.

System: An unauthorized user attempted to access the Web interface.

Note: You cannot configure actions for Management Card events that

have no severity level.

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 37

Event-Related Menus and Options

Management Card and MasterSwitch Events continued

MasterSwitch events

Code Severity Description

0x0501 Warning

0x0509 Warning

0x050B Warning

0x0510 Warning

0x0901 Informational Add user.

0x0902 Informational Delete user.

0x0903 Informational Edit user.

An outlet has rebooted. If the outlet number is 0, then all outlets have rebooted.

An outlet has turned on. If the outlet number is 0, then all outlets have turned on.

An outlet has turned off. If the outlet number is 0, then all outlets have turned off.

An outlet has changed configuration. If the outlet number is 0, then the Master outlet has changed.

MasterSwitch Power Distribution Unit User’s Guide 38

MasterSwitch

Security

Security Features

Power Distribution Unit

Planning and implementing security features

Port assignments

User names, passwords, community names

As a network device that passes information across the network, the MasterSwitch the network.

Use the information in this section to plan and implement the security features appropriate for your environment.

If a Telnet, specify the port when using the client interface, such as a Web browser. The non-standard port address becomes an extra “password,” hiding the server to provide an additional level of security. The which the Telnet, standard “well known ports” for the protocols.To hide the interfaces, use any port numbers from

All user names, passwords, and community names for transferred over the network as plain text. A user who is capable of monitoring the network traffic can determine the user names and passwords required to log in to the Administrator, Device Manager, and Outlet User accounts of the Control Console or Web interface of a MasterSwitch device using Telnet, a Web server, or an

PDU

is subject to the same exposure as other devices on

FTP

, or Web server uses a non-standard port, a user must

TCP

FTP

, and Web servers listen are initially set at the

5000 to 65535

PDU

. This security limitation of the protocols affects any

SNMP

version 1 agent.

ports for

are

MasterSwitch Power Distribution Unit User’s Guide 39

Security

Authentication

Authentication versus encryption

MD5 authentication (Web interface)

The MasterSwitch authentication through user names, passwords, and provides no type of encryption. These basic security features are sufficient for most environments, in which sensitive data is not being transferred. To ensure that data and communication between the MasterSwitch Web browser, cannot be captured, you can provide a greater level of security by enabling interface.

The Web interface option for of access security than the basic

MD5

scheme is similar to

Enabling

MD5

• The Web server requests a user name and a password phrase (distinct from the password). The user name and password phrase are not transmitted over the network, as they are in basic authentication. Instead, a Java login applet combines the user name, password phrase, and a unique session challenge number to calculate an ber is returned to the server to verify that the user has the correct login information; login information.

• In addition to the login authentication, each form post for configuration or control operations is authenticated with a unique challenge and hash response.

• After the authentication login, subsequent page access is restricted by must have cookies enabled in your browser.) Pages are transmitted in their plain-text form, with no encryption.

PDU

controls access by providing basic

addresses, but

PDU

and the client interfaces, such as Telnet and the

MD5

authentication (described below) for the Web

MD5

authentication enables a higher level

HTTP

authentication scheme. The

CHAP

implements the following security features:

MD5

addresses and a hidden session cookie. (You

PAP

and

MD5

remote access protocols.

hash number. Only the hash num-

authentication does not reveal the

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 40

Security

Authentication continued

MD5 authentication (Web interface), continued

If you use interface, disable the less secure interfaces, including Telnet,

SNMP

access and trap facilities are still available.

Although than the plain-text access methods, complete protection from security breaches is almost impossible to achieve. Well-configured firewalls are an essential element in an overall security scheme. For additional information on Web site of the Internet Engineering Task Force. For document #

. For

MD5

SNMP

1994

authentication, which is available only for the Web

FTP

, and

, you can disable write-only access so that read

authentication provides a much higher level of security

MD5

authentication, see

RFC

document #

1321

at the

CHAP

Continued on next page

, see

RFC

MasterSwitch Power Distribution Unit User’s Guide 41

Security

Authentication continued

Summary of access methods

Interface Security Access Notes

Serial Control Console

Telnet Control Console

SNMP

FTP Server

Web Server

Access is by user name and password.

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

These methods are available:

• Community Name

• NMS IP

• Agent Enable/Disable

• Four access communities with

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

•

filters

read/write/disable capability

Authentication option

MD5

Always enabled.

The user name and password are transmitted as plain text.

filters allow access

NMS IP

from either one IP address or from multiple IP addresses. You specify multiple NMSs not by their literal IP addresses but in the format of an filter. See

on page 17

information.

Only the Administrator account has access.

In basic mode, the user name and password are transmitted base-64 encoded (with no encryption). authentication mode uses a user name and password phrase.

Access control

for more

authentication

HTTP

MD5

NMS IP

MasterSwitch Power Distribution Unit User’s Guide 42

MasterSwitch

Product Information

Warranty Information

Power Distribution Unit

Limited warranty

Obtaining service

Warranty exclusions

American Power Conversion ( be free from defects in materials and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser.

To obtain service under warranty, you must obtain a Returned Material Authorization ( center. Products must be returned to with transportation charges prepaid and must be accompanied by a brief description of the problem and proof of date and place of purchase. See

Contacting Customer Support on page 44 for more information,

including packaging, shipping, and labeling requirements for returned products.

Except as provided herein, American Power Conversion makes no warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

RMA

) number from

APC

) warrants the MasterSwitch

APC

or a designated

APC

or to an

APC

service center

PDU

service

Except as provided above, in no event will indirect, special, incidental, or consequential damages arising out of the use of this product, even if advised of the possibility of such damage.

APC

Specifically, revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

MasterSwitch Power Distribution Unit User’s Guide 43

is not liable for any costs, such as lost profits or

APC

be liable for direct,

Product Information

Obtaining Customer Support

Contacting Customer Support

To obtain customer support for problems with the MasterSwitch

1. Contact Customer Support at a phone number or address listed under ready to provide the serial number and date of purchase of the MasterSwitch

2. Be prepared to provide a description of the problem so that the technician can attempt to solve the problem over the phone.

3. If phone consultation cannot solve the problem, the technician will give you a Return Material Authorization ( the MasterSwitch is free of charge. If the warranty has expired, there will be a charge for repair or replacement.

4. If you are asked to return the MasterSwitch carefully. Damage sustained in transit is not covered by the warranty.

– Enclose a letter in the package with your name, address,

– Mark the

5. Return the MasterSwitch address provided by the technician.

APC Worldwide Customer Support on page 53, and be

PDU

RMA

) number. If

PDU

is under warranty, repair or replacement

PDU

, pack the unit

RMA

number, a copy of the sales receipt, your daytime

phone number, and a check as payment (if applicable).

RMA

number clearly on the outside of the shipping carton. The factory will not accept any materials without this marking.

PDU

by insured, prepaid carrier to the

PDU

MasterSwitch Power Distribution Unit User’s Guide 44

Product Information

Life-Support Policy

General policy

Examples of lifesupport devices

American Power Conversion ( of its products in the following situations:

• In life-support applications where failure or malfunction of the

APC

product can be reasonably expected to cause failure of the life-support device or to affect significantly its safety or effectiveness.

n direct patient care.

•

APC

will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to risks of injury or damage have been minimized, (b) the customer assumes all such risks, and (c) the liability of American Power Conversion is adequately protected under the circumstances.

The term life-support device includes but is not limited to neonatal oxygen analyzers, nerve stimulators (whether used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventilators (for adults or infants), anesthesia ventilators, infusion pumps, and any other devices designated as “critical” by the

U.S. FDA

APC

) does not recommend the use of any

APC

that (a) the

Hospital-grade wiring devices and leakage current protection may be ordered as options on many units with these modifications are certified or listed as hospital-grade by

APC

or any other organization. Therefore these units do not meet the requirements for use in direct patient care.

APC UPS

systems.

APC

does not claim that

MasterSwitch Power Distribution Unit User’s Guide 45

Product Information

Specifications

Product specifications for AP9211

Type o f

Specification

Electrical Input:

Item Specification

Nominal input voltage Acceptable input voltage Nominal input frequency Overcurrent protection Input connector

Output:

Output connectors Eight NEMA 5-15

100–120 VAC 90–140 VAC

50/60

circuit breaker

15-A

ft (4.5 m) attached

line cord

5-15

NEMA

outlets

Maximum total current draw:

Physical Size (

Environmental Elevation (above

Approvals

H × W × D

Weight: 6.0 lb (2.7

Shipping weight: 7.5

Operating Storage

Temperature:

Operating Storage

Operating Humidity: 0

verification:

EMC

Safety Agency:

)

MSL

12 A

kg)

ft (0 to ft (0 to

DOC

in cm)

3000 15 000

40°C

45°C

Class A;

)

1.75 × 17.0 × 6.5

(

4.4× 43.2 × 16.5

lb (

3.4

10,000

50,000

104°F (0

113 °F (0

, non-condensing

95%

Class A;

FCC

VCCI

CSA; UL

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 46

Product Information

Specifications continued

Product specifications for AP9212

Type o f

Specification

Item Specification

Electrical Input:

Nominal input voltage Acceptable input voltage Nominal input frequency Overcurrent protection Input connector

Output:

Output connectors

Maximum total current draw:

Physical

Environmental Elevation (above MSL

Size (H × W × D

Weight: 4.5 lb (2.0 kg)

Shipping weight: 6.0

Operating Storage

Temperature:

Operating Storage

Operating Humidity:

)

100-230 VAC 90-250 VAC 50/60

circuit breaker

12-A IEC-320 C14

C13

extender cord (

Eight

10 A

1.75 × 17.0 × 6.5

(

4.4× 43.2 × 16.5

lb (

10,000

50,000

95%

inlet and

-to-

power

C14

IEC-320 C13

in cm)

kg)

2.7

ft (0 to ft (0 to

104°F (0 113 °F (0

40°C

45°C

, non-condensing

IEC-320

)

outlets

3000 15 000

)

Approvals

verification:

EMC

Safety Agency:

with

VDE; IEC 60950

CISPR 22

and

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 47

Product Information

Specifications continued

Product specifications for AP9217

Type o f

Specification

Item Specification

Electrical Input:

Nominal input voltage Acceptable input voltage Nominal input frequency Overcurrent protection Input connector

Output:

Output connectors Eight

Maximum total current draw:

Physical Size (

Environmental Elevation (above MSL

H × W × D

Weight: 6.6 lb (3.0

Shipping weight:

Operating Storage

Temperature:

Operating Storage

Operating Humidity: 0

)

100–120 VAC 90–140 VAC

50/60

circuit breaker

20-A

ft (3.7 m) attached,

L5-20, twist lock cord

in cm)

ft (0 to ft (0 to

outlets

3000 15 000

40°C

45°C

NEMA 5-15

16A

1.75 × 17.0 × 6.5

(

4.4× 43.2 × 16.5

kg)

lb (

9.0

32 32

kg)

4.1

10,000 50,000

104°F (0

113 °F (0

, non-condensing

95%

NEMA

)

Approvals EMC

Safety Agency:

verification:

FCC

VCCI

Class A;

DOC

Class A;

Continued on next page

MasterSwitch Power Distribution Unit User’s Guide 48

Product Information

Specifications continued

Product specifications for AP9218

Type o f

Specification

Item Specification

Electrical Input:

Nominal input voltage Acceptable input voltage Nominal input frequency Overcurrent protection Input connector

Output:

Output connectors Eight

Maximum total current draw:

Physical Size (

Environmental Elevation (above MSL

H × W × D

Weight: 6.6 lb (3.0

Shipping weight:

Operating Storage

Temperature:

Operating Storage

)

100-230 VAC 90-250 VAC 50/60

circuit breaker

20-A IEC-320 C20

8.2 ft (2.5 m), detached,

IEC

50-C-19 cord

16 A

1.75 × 17.0 × 6.5

(

4.4× 43.2 × 16.5

lb (

9.0

10,000

50,000

149°F (-15

inlet and

C20-H05W-F361,

outlets

in cm)

3000 15 000

40°C

65°C

IEC 320-C13

kg)

4.1

ft (0 to ft (0 to

104°F (0

IEC-320

)

Operating Humidity: 0

Approvals EMC

Safety Agency:

verification:

FCC Part 15 Class A, AS/NZS

VDE; IEC 60950, UL

, non-condensing

95%

with

CISPR 22

CISPR24

3548 and VCCI

and

MasterSwitch Power Distribution Unit User’s Guide 49

Index

MasterSwitch

Power Distribution Unit

About Card Access

limiting NMS access by IP

Account types

access to menus for each type Administrator Device Manager Outlet User

Actions option, Events menu Administrator account Approvals

AP9211 AP9212

Authentication Authentication Traps, Trap

Receiver setting

Auto-configuration

address

,24

, 17, 42

,18

,19

,20

,29

,18

,46 ,47–48

,40

,30

Code column, in event list Codes, event configuration Community Name

as Trap Receiver setting

Configuration

auto-configuration customizing FTP TCP/IP settings Telnet port TFTP using menu options Web port

Configuration column, in event

list

,33

Configure Device Settings Configuring

event codes multiple management cards

Contents screen Control Console interface Customer Support,

contacting

Customizing configuration

,15

,16

,15

,16

,34

,24

,53

,33

,34

,30

,10

,12

,33

Date/Time section, System

,21

DC Power Plant

events listed and described

Delete Log button Deleting the Event Log Description column, in event

list

,33

Device Manager account Disabling

e-mail for an event e-mail to a recipient email to a recipient sending any traps to an NMS sending authentication traps to an

NMS

,30

traps for an event

DNS

option on Network menu, Control

Console

DNS (Domain Name Service)

option on Network menu, control

console

,27

,14

,19

,34

,31

,25

,34

,26

,32

E-mail

configuring disabling for an event Email option on Events menu Email Test option enabled by default for severe

events enabling and disabling enabling for an event reason to use local DNS

server setting up an account for the

management card using for paging

configuring Email Test option enabling and disabling option on Events menu reason to use local DNS

server setting up an account for the

Management Card using for paging

Email Generation

Email Recipients setting

,32

,34

,31

,29

,31

,34

,32

,31

,26

,25

,26

,25

,31

,38

,30

,31

Email Recipients settings

Email Generation Send via To Address

Enabling

e-mail for an event e-mail forwarding to external

email forwarding to external

e-mail to a recipient email to a recipient sending any traps to an NMS sending authentication traps to an

traps for an event

Encryption not supported Event Log

contents deleting displaying menu retrieving wth FTP viewing as a spreadsheet

Event log for management card

deleting the log

displaying the log

Event mask codes for event

configuration

event.txt file

contents importing into spreadsheet

Events listed and described

DC Power Plant events management card events system events

Events menu options

Actions Email Log Recipients SNMP traps

evntlist.htm

format and column contents purpose

,25

SMTP servers

NMS

,30

,13–14

,14

,13

del command (FTP) Delete button typing d in control

,27

console

CTRL+L in control

console

,27

Log option

,34

,28

,37

,29

,27

,25, 31

,29

,33

,31

,25

,27

,31

,25

,34

,31

,25

,30

,34

,40

,13

,14

,28

,27

,28

,38

,37

,33

MasterSwitch Power Distribution Unit User’s Guide 50

Index

File Transfer From Address setting, for e-

mail

From Address setting, for

email Front panel FTP

to retrieve text version of event

log

,22

,32

,26

,28

Help

Help menu Interactive Assistant

,24

I2C utility, to configure multiple

management cards Identification section, System

,21

Informational severity level Interactive Assistant Interfaces, management IP addresses

of DNS server for e-mail of DNS server for email of trap receivers

,33

,36

,24

,32

,26

,30

LEDs

Life-support policy Links section, System menu Local SMTP Server option

,45

,23

, 25,

Log option, Events menu Logging an event, configuration

code for

,34

,27

Management card

events listed and described using the Wizard

Management interfaces

Control Console Web

Managing MasterSwitch MasterSwitch menu MD5 authentication Menu items

,33

,12

,40

,10

,37

Menus

Event Log Help MasterSwitch Network Outlets System

,13

,24

,12

,15

,11

,18

Network menu Network menu options

DNS (Control Console) DNS (control console) Email (Control Console) Email (control console) TCP/IP & DNS (Web

interface)

,15

,26

,32

,25

,31

,26, 32

Online help Outlet Configuration Outlet Control Actions Outlet User accounts Outlet User Management Outlets menu

,24

,12

,11

,20

,11

Paging by using Email Paging by using e-mail Panel

front

rear

Password-protected accounts Passwords

for NMS that is a trap

receiver

Port assignments Problems, persistent Product description Product information

,30

,25

,31

,39

,44

,43

Rear panel Receiver NMS IP, Trap Receiver

setting

Recipient’s SMTP Server

option

Recipients option, Events

RMA (return material

authorization) number

,30

,25, 31

, 25, 31

,43

Security

Send via, Email Recipients

Service, obtaining Setup, initial Severe severity level Severity column, in event list Severity levels (of Events) SMTP settings

SNMP

SNMP section, Network

Specifications

System events, listed and

System menu

,39

authentication features

setting

,31

settings

,40

,39

,25

,43

,36

,32

From Address SMTP Server

interface SNMP traps option, Events

,16

AP9211 AP9212

described

,26

,29

,46 ,47–48

,37

,18

,33

,36

TCP/IP

configuring settings Reset Card to Defaults except

TCP/IP

,23

section of Network menu

TCP/IP & DNS option, Network

menu (Web interface) Telnet port, configuring Testing Email Testing e-mail TFTP/FTP section, Network

,15

To Address, Email Recipients

setting

,25, 31

Tools

,23

Trap Generation, trap receiver

setting

,30

Trap receivers

settings

,30

,4, 15

,15

, 26, 32

,16

,25

,31

MasterSwitch Power Distribution Unit User’s Guide 51

Index

Traps

disabling for an event enabling for an event

Troubleshooting

e-mail configuration email configuration

,34

,32

,26

URLs

URL for event list

User Manager

,18

,33

Warning severity level Warranty information Web interface Web port, configuring

,36

,43

,16

MasterSwitch Power Distribution Unit User’s Guide 52

Contact Information

APC Worldwide Customer Support

Customer support for this or any other charge. You can contact

APC

Customer Support in any of the following

ways:

APC

• Use an questions (

web page to find answers to frequently asked

FAQ

s), to access documents in the

Base, and to submit customer support requests.

http://www.apcc.com

–

Connect by links to

(Corporate Headquarters)

APC

web pages for specific countries and regions, each of which provides customer support information.

http://www.apcc.com/support/

–

Submit customer support requests.

• Contact local or regional

APC

or e-mail. – For e-mail addresses and local, country-specific, customer

support telephone numbers worldwide, go to

http://www.apcc.com/support/contact.

– For e-mail addresses and technical support telephone num-

APC

bers of major

regional customer support centers, use

the following list:

APC

Headquarters

U.S

(

. and Canada)

APC

product is available at no

APC

Knowledge

Customer Support by telephone

(1) (800) 800-4272 (toll free)

(1) (401) 789-5735 (United

Latin America

Europe, Middle East, Africa

Japan

• Contact the

APC

you purchased your

representative or other distributor from whom

APC

States) apctchla@apcc.com

(353) (91) 702020 (Ireland) apceurtech@apcc.com

(03) 5434-2021 jsupport@apcc.com

hardware device or

APC

software application for information on how to obtain local customer support.

in whole or in part without permission is prohibited. APC and NetShelter are registered

trademarks of American Power Conversion Corporation. All other trademarks,

product names, and corporate names are the property of their respective

990-6018E 07/2001

owners and are used for informational purposes only.

MasterSwitch Power Distribution Unit User’s Guide 53

APC AP9212, AP9211, AP9217, AP9218 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Product Description

Front panel

LEDs

Rear panel

Initial Setup

Required network settings

Configuring TCP/IP settings

Customizing your configuration

Auto-configuration

Managing the MasterSwitch PDU

Management Interfaces

Management Options

Web interface

Control Console interface

SNMP interface

WAP Interface

Password-Protected Accounts

Account access

Menu Items

Introduction

Management Options

Outlets

Outlet Control Actions

MasterSwitch

Configure Device Settings

Outlet Configuration

Event Log

Displaying the Event Log

Retrieving the Event Log by using FTP

Using a spreadsheet to view the Event Log

Deleting the Event Log in the FTP interface

Network

TCP/IP

TFTP/FTP

Telnet/Web

SNMP

System

User Manager

Outlet User Management

Identification

Date/Time

File Transfer

Tools

Links

Help

Contents

Accessing and Navigating the Online Help

APC Interactive Assistant

About Card

Configuring and Using E-mail Notification

Configuring E-mail Recipients

Menu options

Settings

Configuring the local SMTP server

Testing E-mail

Configuring SMTP and DNS Settings

DNS server

SMTP settings

Event-Related Menus and Options

Event Log

Logged events

Accessing the log

Actions Option (Web Interface only)

Enabling and disabling event actions

Severity levels of events

Event Log action

SNMP Traps action

Email action

Related topics

Recipients Option

Trap receivers

Email Recipients

Email Option

DNS server

SMTP settings