American Power Conversion AP9207 User Manual
Share-UPS™
AP9207
Thank You!
Thank you for selecting APC Share-UPS (AP9207). It has been designed for many years
of reliable, maintenance-free service in combination with your American Power Conversion (APC) uninterruptible power supply (UPS). APC is dedicated to the development of
high-performance electrical power conversion and control products. We hope that you
will find this product a valuable, convenient addition to your computing system.
Please read this manual!
tions that will help you get the most from your Share-UPS unit.
Save this manual! It includes instructions for obtaining warranty service.
It provides important safety, installation, and operating instruc-
Radio frequency interference
WARNING: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with this user manual, may cause
harmful interference to radio communications.
Shielded communications cables must be used with this
unit to ensure compliance with the Class A FCC limits.
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set forth in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limits
applicables aux appareils numériques de la Class A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
Contents
Chapter 1—Preliminary Information . . . . . . . . . . . .1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview 1
Features of Share-UPS 2
Hardware and software requirements 3
Choosing simple signaling cables 4
Safety warning 4
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Share-UPS inventory 5
Share-UPS rear panel 6
Basic monitoring ports 6
Advanced monitoring port 7
Management port 7
LEDs 8
Configuration DIP switches 8
To UPS cable 9
Optional Power input 9
Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Simple versus smart signaling 10
Master server versus other servers 11
Configuring PowerChute plus for simple signaling 12
Low Battery signal 13
Scheduled shutdowns 13
Setup overview 14
i
Contents
continued
Chapter 2—Setting Up Share-UPS. . . . . . . . . . . . .15
Installing Multiple Accessories . . . . . . . . . . . . . . . . . . . . . . . . 15
Introduction 15
Multiple Share-UPS units 15
Priority of APC accessories 16
Expanding SmartSlot capacity 17
Installing Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Planning a location for Share-UPS 18
Warning 18
Reminder 18
Installation options 18
Please recycle 18
Mounting Share-UPS in a NetShelter 19
Mounting Share-UPS on a wall 20
After installation 20
Connecting Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connection procedure 21
After connecting Share-UPS 22
Configuring Share-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Shutdown modes 23
DIP switches 23
Confirmed shutdown mode 24
Behavior of Confirmed shutdown mode 24
plus
PowerChute
Confirmed shutdown mode and the Advanced port 25
Until Low Battery shutdown mode 26
Timer shutdown mode 26
Soft timer 27
Completing the configuration 27
Testing Share-UPS 28
support for Confirmed shutdown mode 25
ii
Contents
continued
Chapter 3—Using the Share-UPS Menus . . . . . . . .29
Using the Management Port . . . . . . . . . . . . . . . . . . . . . . . . . 29
Introduction 29
Out-of-band notification 29
UPS status display 30
UPS control 30
Share-UPS configuration 30
Connecting to the Management port (local) 30
Connecting to the Management port (via modem) 31
Logging on to Share-UPS 31
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Main menu 32
Navigating through the menus 32
Menu description 33
Main menu definitions 34
UPS Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Menu description 35
UPS Status display 35
UPS Status display definitions 35
UPS Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Menu description 38
UPS Control menu 38
UPS Control menu definitions 39
Share-UPS Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Menu description 40
Share-UPS Settings menu 40
Share-UPS Settings menu definitions 40
iii
Contents
Paging Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
continued
Paging and Share-UPS 42
Format of reported events 42
Share-UPS modem command string 42
Typical paging sequence 43
Paging Setup menu 44
Common modem commands 44
Paging Setup menu definitions 45
Chapter 4—Product Information . . . . . . . . . . . . .47
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Limited warranty 47
Obtaining service 47
Warranty limitations 48
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
If you have problems with your Share-UPS 49
Troubleshooting 49
If problems persist 52
Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General policy 53
Examples of life-support devices 53
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Basic port pin assignments 54
Advanced port pin assignments 56
Management port pin assignments 58
Product specifications 59
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
iv
Chapter 1 Preliminary Information
Introduction
Overview
Share-UPS
APC
(
interface ports for your
(AP9207)
is an American Power Conversion
) accessory that provides seven additional computer
APC UPS
. It allows the
UPS
to work
in conjunction with your power management software to
provide safe system shutdown in extended power outages
for up to eight network servers or other devices. If necessary, Share-UPS can shut down the UPS when all attached
devices have confirmed OS shutdown.
The first interface port makes it possible to provide
UPS
advanced
and power management functions to all pro-
tected devices. You can provide power management with
APC
PowerChute©
APC
as the
Web/
network connectivity and the Call-
plus
software and
SNMP
Management Card (
UPS
UPS
accessories such
AP9606
©
II
AP9608
(
) for
) remote
management device.
Share-UPS draws power from the Computer Interface
port of the
UPS
or, with an optional AC power adapter
(AP9505[i]) not included), from an external source. It monitors the
UPS
and reports power conditions (e.g., On
Battery, Low Battery, On Line) to all attached devices.
Continued on next page
1
Introduction
continued
Features of
Share-UPS
The following list shows some of the features of ShareUPS. Your Share-UPS unit…
• Can be used as a freestanding desktop unit or
mounted on a wall, in an
or other 19" rack.
• Works well in a heterogeneous network. Servers running different operating systems can monitor the
UPS
same
• Supports advanced or simple signaling on its
Advanced port.
• Can delay shutdown of the
shut down gracefully.
• Can be connected to a modem or terminal for sending
and receiving status and control information between
the UPS and Share-UPS. See “Using the Share-UPS
Menus,” on page 29.
• Allows you to restart hung servers.
• Has operating modes that cause the
after confirmation from all protected devices or after
an interval set by the user. See “Configuring ShareUPS” on page 23.
• Does not depend on the operation of the network to
protect connected devices. As a hard-wired accessory, Share-UPS reliably conveys important status
messages during poor power conditions.
simultaneously.
APC
NetShelter enclosure,
UPS
until all servers have
UPS
to shut down
Continued on next page
2
Introduction
continued
Hardware and
software
requirements
Share-UPS requires:
APC UPS
•An
–Smart-
AP600, AP900, AP1250, AP2000, SUVS420,
SUVS650, SUVS1000, SUVS1400, SU620
–Matrix-
less than x
– Symmetra
APC
•
PowerChute software (simple signaling) or
of one the following models:
®
UPS
, except models
™
UPS
, except models with serial numbers
9412
.
™
PowerArray™.
AP250, AP400,
PowerChute plus (advanced or simple signaling) software. See “Simple versus smart signaling: Table 3”
on page 10.
• A communications cable (for each connected device)
that monitors shutdown signals. See “Choosing simple signaling cables: Table 1” on page 4.
Continued on next page
.
3
Introduction
continued
Choosing simple
signaling cables:
Table 1
This table lists the simple signaling cables for use with the
systems supported by Share-UPS. When ordering a cable,
provide the Part Number. See
Note:
For smart signaling on the Advanced port, use the
cable supplied with your APC UPS (940-0024).
IF you want to
connect Share-UPS
to a(n)…
Windows or NetWare
server
UNIX
server
IBM AS/400
Macintosh AppleShare server
15-ft extension cable UPS Interface Extension
50-ft extension cable Isolated Extension Cable
Table 1: Choosing simple signaling cables
THEN order…
UPS LAN
UNIX
Cable
AS/400
9404
PowerChute for Macintosh
(software and cable)
Manager Cable
Basic Signaling
Cable Model
9402/
Part
Number
940-0020
AP9823
940-0006
AP9001
AP9815
AP9825
Safety warning
4
Share-UPS is to be used only in conjunction with an
UPS
. Use only
APC UPS
monitoring cables. Do not connect
APC
a computer to any Share-UPS port using a “straightthrough” wired extending cable. Connections using a
UPS
or cable made by any other manufacturer may cause damage or improper operation of the Share-UPS unit, the
UPS
,
or the computer.
Do not operate Share-UPS where the ambient temperature
or humidity is outside the limits listed in “Product specifications: Table 14” on page 59.
Product Description
Share-UPS
inventory:
Figure 1
Share-UPS consists of the parts shown in the figure below.
Figure 1:Share-UPS inventory
Continued on next page
5
Product Description
Basic Ports
LEDs
UPS
Connection
Cable
P
O
W
E
R
TO
UPS
MANAGEMENTPORT
12
BASIC PORTS
ADVANCEDPORT
S
T
A
T
U
S
O
N
B
A
T
T
L
O
B
A
T
T
4321
01
..
OPTIONAL
POWER
24VDC
P
O
W
E
R
TO
UPS
1
ADVANCED PORT MANAGEMENT PORT
S
T
A
T
U
S
O
N
B
A
T
T
L
O
B
A
T
T
4321
01
. .
OPTIONAL
POWER
24VDC
}
345678
continued
Share-UPS rear
panel:
Figure 2
The following figure shows the rear panel of Share-UPS.
Basic
monitoring
ports
6
Figure 2:Share-UPS rear panel
Ports 2–8 on the rear panel of Share-UPS are called Basic
ports because they supply simple UPS signaling for On Battery and Low Battery conditions in the UPS. For further
information see “Simple versus smart signaling: Table 3,”
on page 10. For Basic port specifications, see “Basic port
pin assignments,” on page 54.
Continued on next page
Product Description
continued
Advanced
monitoring port
Management
port
Port 1 is called the Advanced port because it supplies smart
signaling, which provides the advanced capabilities available to a server running PowerChute plus software. The
Advanced port provides full access to the Computer Interface port of the UPS.
The Advanced port can also function as a Basic port (see
“Basic monitoring ports,” on page 6).
The Management port allows you to connect a modem or
terminal to configure the Share-UPS unit and the connected
UPS. With a modem, you can configure Share-UPS to dial a
pager for out-of-band management. (See “Using the ShareUPS Menus,” on page 29.)
For direct connection to the Management port, you must use
the Management cable supplied with the Share-UPS unit
(APC P/N 940-0103).
Continued on next page
7
Product Description
p
g
g
y
g
g
g
g
continued
LEDs:
Table 2
The Share-UPS
LEDs
provide important information concerning operation of the unit. Refer to the table below for a
description of the conditions indicated by the
IF the LED
labeled…
Power
Status
On Batt
Lo Batt
Table 2: LEDs
is… THEN Share-UPS…
on is
flashin
on
off
flashin
on
off
on
off
owered on.
is not working properly.
has established communication
with the UPS.
has lost (or has not established)
communication with the UPS.
failed the self-test.
is detecting an On Battery condition
in the UPS (unless the UPS is on batter
during a self-test or is perform-
a run time calibration).
in
is not detectin
dition in the UPS.
is detectin
tion in the UPS.
is not detectin
dition in the UPS.
a Low Battery condi-
LED
.
an On Battery con-
a Low Battery con-
Configuration
DIP switches
8
The Share-UPS Configuration DIP switches control the
shutdown operation of the unit. See “Configuring ShareUPS” on page 23.
Continued on next page
Product Description
continued
To UP S cabl e
Optional Power
input
The cable labeled “T o UPS” connects the Share-UPS unit to
the UPS. The cable connector normally plugs into the Computer Interface port on an APC UPS.
Share-UPS normally receives its power from the UPS
through the T o UPS cable. The Optional Power input allows
you to power the Share-UPS unit from an external source,
using a standard 24V AC/DC power adapter (AP9505[i]),
available from APC. Use the Optional Power input if you
are using several UPS accessories, and the expected draw
will exceed the capability of the UPS.
Share-UPS passes power from the Optional Power input to
the Advanced port, allowing you to power multiple accessory devices from an external source of power.
9
Key Concepts
g
g
grap
g
g
g
g
y
g
p
pag
Simple versus
smart signaling:
Table 3
The communication between an APC UPS and a connected
server can be of two types: simple signaling or smart signaling. This table provides information that distinguishes the
two types.
Communication Types
Item
Simple Signaling Smart Signaling
UPS monitorin
features
Software
used
Port type Basic or Advanced Advanced
UPS
models
supported
–On Battery signal
–Low Battery signal
PowerChute
(or PowerChute
confi
signaling)
–Smart-UPS
–Matrix-UPS
†
–S
ured for simple
PowerArray
mmetra
plus
–On Battery signal
–Low Battery signal
–Continuous advanced
monitorin
PowerChute
PowerChute
confi
ured for smart sig-
nalin
–Smart-UPS,
–Matrix-UPS, and
–Symmetra
hs
plus
PowerArray
visible in
plus
Communication
cables
Table 3: Simple versus smart signaling
Cables in the interface
kit associated with each
OS. See “Choosin
le signaling cables:
Table 1” on
sim-
e 4.
Cable supplied with
PowerChute
plus
† See “Hardware and software requirements,” on page 3
for a listin
of APC UPSs supported by Share-UPS.
Continued on next page
10
Key Concepts
continued
Master server
versus other
servers
A “master” server is a server or other device connected to
port 1, the Advanced port of Share-UPS. This server uses
PowerChute plus, configured for smart signaling, to monitor and control the UPS. Although the Advanced port on
Share-UPS can provide simple signaling, we strongly recommend using it for smart signaling with the advanced
capabilities of PowerChute plus.
Servers connected to the Basic ports of Share-UPS use simple signaling with PowerChute or PowerChute plus to
provide UPS shutdown capabilities and advanced notification features. If you are running PowerChute plus on these
servers, you must configure it for simple signaling. See
“Configuring PowerChute plus for simple signaling,” on
page 12.
Continued on next page
11
Key Concepts
continued
Configuring
PowerChute
for simple
signaling
To configure PowerChute plus for simple signaling. Use
either
one
of these procedures. Note that steps 4–8 are com-
plus
mon to both procedures.
1 (Re)install PowerChute plus. When the installation
program prompts for the UPS Type, select “BackUPS” and continue with the installation, including
a reboot of the system.
2 Run PowerChute plus and connect to the UPS.
3 Verify that the status line on the PowerChute plus
screen shows “On Line.” Proceed with step 4.
OR
1 With PowerChute plus running, select
cation Parameters
from the
Configuration
menu.
2Click
Simple Signalling
. Click OK.
3 Close PowerChute plus.
4 If the UPS had previously been connected using
smart signaling:
a Unplug the UPS.
b Turn off the UPS output by pressing the Off
button for at least 5 seconds.
c Change communication cables, using the sim-
ple signaling cable from the interface kit. (See
“Choosing simple signaling cables: T able 1” on
page 4.)
5 Restart PowerChute plus and attach the server to
the UPS.
6 Verify that the status of the UPS on the
PowerChute plus screen shows “On Line.”
7 Simulate a utility power failure.
8 Confirm that the On Batt LED of Share-UPS is on,
indicating that Share-UPS is sending an On Bat-
tery signal to the server. See “LEDs: Table 2” on
page 8.
Communi-
12
Continued on next page
Key Concepts
continued
Low Battery
signal
Scheduled
shutdowns
Share-UPS generates a Low Battery signal when it detects a
Low Battery condition at the UPS. Share-UPS generates a
Low Battery signal under certain other conditions according
to the configured shutdown mode (see “Configuring ShareUPS” on page 23), when it may force a Low Battery signal
and an On Battery signal, causing the servers to shut down.
The duration of the Low Battery signal is defined in the
UPS configuration. (Refer to the UPS documentation for
information on setting the duration of the Low Battery
signal.)
When a server connected to the (Advanced) Computer
Interface port on Share-UPS is running UPS-monitoring
software such as PowerChute plus, you can execute scheduled or supervised UPS shutdowns for the servers
connected to Share-UPS. Share-UPS receives the shutdown
signal and sends the following messages to all attached
servers or devices:
• On Battery and Low Battery signals (for the Low
Battery signal duration set in the UPS)
• Shutdown commands (e.g., Sleep, Turnoff, etc., as
requested by PowerChute plus)
The servers connected to the Basic ports shut down gracefully before they lose power when the UPS output is turned
off.
Continued on next page
13
Key Concepts
continued
Setup overview
To set up Share-UPS, you will be required to perform the
following procedures as applicable:
1 If you are using Share-UPS with other APC acces-
sories: Determine where to install Share-UPS with
respect to other accessories. See “Installing Multiple Accessories” on page 15.
2 Install Share-UPS. See “Installing Share-UPS” on
page 18.
3 Connect the protected devices. See “Connecting
Share-UPS” on page 21.
4 Configure Share-UPS for automatic shutdown:
a Set the Configuration DIP switches. See “Con-
figuring Share-UPS” on page 23.
b Access the Share-UPS menus through the Man-
agement port to complete configuration. See
“Using the Share-UPS Menus” on page 29.
5 Test the operation of Share-UPS. See “Testing
Share-UPS” on page 28.
14
Chapter 2 Setting Up Share-UPS
Installing Multiple Accessories
Introduction
Multiple
Share-UPS units
If your UPS configuration uses more than one APC accessory, you must install them in the correct order for them to
work together properly. Connect the Share-UPS unit to the
Computer Interface port of the UPS, installing only a Measure-UPSII device in a SmartSlot accessory slot of the UPS.
Install all accessories according to priority , referring to “Priority of APC accessories: Table 4,” on page 16.
Note: SmartSlot accessories fit into APC UPSs and acces-
sories equipped with a SmartSlot accessory slot.
External accessories connect to the Computer Interface port of the UPS or to the Advanced port of other
APC accessories (including Share-UPS).
If you need more than the eight ports available with
Share-UPS, you can daisy-chain up to 5 Share-UPS units
together, provided that the total number of accessories
(including Share-UPS units and APC’s PowerView™) does
not exceed 10.
Note: When daisy-chaining Share-UPS units, you may need
to use a power adapter (see “Optional Power input,”
on page 9). Y ou may also need to lengthen the timeout
delay in PowerChute plus by editing the [ ups ] section of
pwrchute.ini
to include “TimeoutFactor = 100”
(or greater) to keep the softwar e from interrupting the
daisy chain’s communications.
Each added Share-UPS unit provides seven more Basic
ports. Only one Advanced port in the daisy chain is available for connection to the master server. For connection
instructions, see step 2 of “Connection procedure” on page
21.
Continued on next page
15
Installing Multiple Accessories
p
g
g
g
g
y
g
p
continued
Priority of APC
accessories:
Table 4
Install SmartSlot accessories as dictated by the following
table. An accessory with higher priority is to be placed in
the accessory slot with the higher number.
Note:
Share-UPS has the same priority as the SmartSlot
Interface Expander.
Accessory P/N Priority Position
ter
AP9605
AP9603
AP9606
AP9608
AP9610
Highest Highest-numbered
slot.
Secondhi
hest
Thirdhighest
Second-hi
numbered slot (hi
est if no PowerNet
SNMP or Web/
SNMP
Card is present.)
Any slot numbered
lower than PowerNet
SNMP
Web/
agement Card &
Callhi
UPS, Shareand Measure-
hest-
Management
Adapter,
SNMP
Man-
UPSII
, and
her than Share-
UPS
UPS II
,
PowerNet
SNMP Ada
SNMP
or Web/
Mana
ement
Card
UPS®II
Call-
Rela
I/O
Module
h-
.
®
AP9607
AP9207
AP9612T
AP9612TH
Second
lowest
Lowest In the UPS accessory
Slot higher than
Measure-
lower than all others
slot.
UPSII and
.
Interface
Ex
ander
Measure-
II
Table 4: Priority of APC accessories
UPS
Continued on next page
16
Loading...