Floor Boxes and Power Supplies Troubleshooting
Problem
Action
Power supply is not working
Follow these steps to determine the problem with the power supply.
Task Description
1Plug in power supply and check for:
• An indicator light that is ON, if present.
•Working accessories.
•Proper input line voltage (100 VAC, 110-120 VAC or 220-240 VAC).
2Measure output voltages.
• If all are correct, check for loose connections.
• If some are correct, check circuit breakers.
3 Check for a tripped circuit breaker.
4 Reset the circuit breaker.
NOTE: If the power supply is receiving line voltage and the output voltages are all 0 VAC, then an
internal protector in the transformer has been tripped. Replace the entire power supply.
5 Check pilot air tubing (at the air-electric switch) air pressure. It should have a minimum of 60
psi. If not check for kinks, pinches or leakage. Replace any damaged tubing.
6 Check that the air-electric switch works properly by listening for a clicking sound. If it isn't, the
power supply has failed. Replace the power supply.
7 Check for a failed power supply by removing the cover and visually inspecting the power
supply for any visible damage (burnt wires, broken terminal strips or burn spots).
8 Replace the power supply.
Troubleshooting
Power Supplies
Troubleshooting information for power supplies is listed in the following charts.
FB-2885.0812.00, 2003