Aastra Telecom REV 06, RN-001029-00 User Manual

SIP
IP
PHONE
51i, 53i, 55i, 57i, and 57i CT
SI
I
PHONE
RN-001029-00
Rev 06
Release Note
Release 2.2
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2008 Aastra Telecom. www.aastra.com
All Rights Reserved.
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Contents
General Information ........................................................................................................ 2
Release Content Information ...................................................................................... 2
Hardware Supported ................................................................................................... 2
Bootloader Requirements ........................................................................................... 2
Features in Release 2.2................................................................................................... 3
Description .................................................................................................................. 3
Usability Features ....................................................................................................... 5
Dial Plan Support for Secondary Dial Tone .......................................................... 5
Account-Based Do Not Disturb (DND) and Call Forward (CFWD) ....................... 6
Multicast Group Paging ...................................................................................... 60
Simplified Transfer Using BLF and Speeddial Keys ........................................... 68
Ability to Disable Switching Focus to a Ringing Line When on a Call ................74
Security Features ...................................................................................................... 76
802.1x Support ................................................................................................... 76
Improved Configuration File Encryption ............................................................. 90
XML Features............................................................................................................ 91
SIP NOTIFY Triggers an XML Event .................................................................. 91
RTP and Multicast RTP via XML ........................................................................ 97
Text Wrap for XML TextMenu Items .................................................................. 102
Non-Blocking HTTP Connections ..................................................................... 103
Polling Action URI ............................................................................................. 104
Deployability Features ............................................................................................. 106
SIP Registration Status in Aastra Web UI ......................................................... 106
Support for HTTP and HTTPS Configuration Servers on Non-Standard Ports 108
Ability to Set TFTP and FTP Path for Configuration Servers ........................... 113
NAT Traversal Features .......................................................................................... 120
Configurable SIP and TLS Source Ports .......................................................... 120
RPORT Support ................................................................................................ 123
RN-001029-00, Rev 06, Release 2.2 iii
Content
s
BroadSoft Interoperability Features ........................................................................ 126
CMS Support .................................................................................................... 126
Server-Side Do Not Disturb (DND), Call Forward (CFWD) ,
and Automatic Call Distribution (ACD) Support ................................................ 130
Issues Resolved on Series 5i Phones in Release 2.2 .............................................. 136
Contacting Aastra Telecom Support .......................................................................... 139
iv RN-001029-00, Rev 06, Release 2.2
Models 51i, 53i, 55i, 57i, and 57i CT
About this Document
This document provides an overview of the 2.2 features on the 5i Series phones (51i, 53i, 55i, 57i, and 57i CT).
For more detailed information about the features associated with each phone, and for information on how to use the phones, see your model-specific SIP IP Phone Installation Guide and the SIP IP Phone User Guide. For detailed information about more advanced features, see the SIP IP Phone Administrator Guide.
Topics in this release note include:
SIP IP Phone
Release Note 2.2
General Information (release content, hardware supported, bootloader requirements)
Features in Release 2.2
Issues Resolved on Series 5i Phones in Release 2.2
Contacting Aastra Telecom Support
RN-001029-00, Rev 06, Release 2.2 1
IP Phone Release Notes 2.2

General Information

General Information

Release Content Information

This document provides release content information on the Aastra 51i, 53i, 55i, 57i, and 57i CT SIP IP phone firmware.
Model Release Name Release Version Release Filename Release Date
51i Generic SIP 2.2 FC-001126-00-06 March 2008
53i Generic SIP 2.2 FC-001086-00-09 March 2008
55i Generic SIP 2.2 FC-001087-00-09 March 2008
57i Generic SIP 2.2 FC-001088-00-09 March 2008
57i CT Generic SIP 2.2 FC-001089-00-09 March 2008

Hardware Supported

This release of firmware is compatible with the following Aastra IP portfolio products:
•51i
•53i
•55i
•57i
•57i CT

Bootloader Requirements

This release of firmware is compatible with the following Aastra IP portfolio product bootloader versions:
51i - Bootloader 2.0.1.1055 or higher
53i - Bootloader 2.0.1.1055 or higher
55i - Bootloader 2.0.1.1055 or higher
57i - Bootloader 2.0.1.1055 or higher
57i CT - Bootloader 2.0.1.1055 or higher
2 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes

Features in Release 2.2

Features in Release 2.2

Description

This section describes the new features included in Release 2.2 of the 5i Series IP Phones. The following table specifies the 2.2 Features and provides the page number for each feature.
Feature Page Number
Usability Features
Dial Plan Support for Secondary Dial Tone page 5
Account-Based Do Not Disturb (DND) and Call Forward (CFWD) page 6
Multicast Group Paging page 60
Simplified Transfer Using BLF and Speeddial Keys page 68
Ability to Disable Switching Focus to a Ringing Line When on a Call page 74
Security Features
802.1x Support page 76
Improved Configuration File Encryption page 90
Deployability Features
SIP NOTIFY Triggers an XML Event page 91
RTP and Multicast RTP via XML page 97
Text Wrap for XML TextMenu Items page 102
Non-Blocking HTTP Connections page 103
Polling Action URI page 104
Deployability Features
SIP Registration Status in Aastra Web UI page 106
Support for HTTP and HTTPS Configuration Servers on Non-Standard Ports page 108
Ability to Set TFTP and FTP Path for Configuration Servers page 113
Deployability Features
Configurable SIP and TLS Source Ports page 120
RPORT Support page 123
RN-001029-00, Rev 06, Release 2.2 3
IP Phone Release Notes 2.2
Features in Release 2.2
Feature Page Number
BroadSoft Interoperability Features
CMS Support page 126
Server-Side Do Not Disturb (DND), Call Forward (CFWD) , and Automatic Call Distribution (ACD) Support
page 130
4 RN-001029-00, Rev 06, Release 2.2

Usability Features

Dial Plan Support for Secondary Dial Tone

The IP phones now support a feature that allows the user to dial a predefined dial string, obtain a dial tone, and continue dialing. A User or Administrator can configure this using the existing Dial Plan feature on the phone.
You can enter a new character string in the dial plan that allows you to configure the secondary dial tone. The character string is of the form ".;." , where the period indicates an arbitrary number of digits and the semicolon indicates that the phone is to present a dial tone after the previous dialed digit. For example, in the string:
"9;xxxxx"
the user dials “9” to get the outside line, listens for the dial tone, and continues to dial the applicable number. The “;” tells the phone to present a second dial tone after the previously dialed digit. “The “xxxxx” in the example tells the phone that a phone number is dialed after the secondary dial tone is audible.
You can enter the Secondary Dial Tone string in the Dial Plan using the configuration files or the Aastra Web UI.
You use the following parameter in the configuration files to configure a secondary dial tone:
sip dial plan
5i Series IP Phone Release Notes
Features in Release 2.2
Example: sip dial plan: “9;xxxxxxx”
You use the following parameter in the Aastra Web UI to configure a secondary dial tone:
Local Dial Plan
RN-001029-00, Rev 06, Release 2.2 5
IP Phone Release Notes 2.2
Features in Release 2.2

Account-Based Do Not Disturb (DND) and Call Forward (CFWD)

In previous releases of the IP Phone, you could configure a DND key to set “do not disturb” on all the lines on the phone. Also in previous releases, you could configure CFWD on all lines (global settings) or on specific lines (local settings) on the phone.
In Release 2.2, the IP phones have a new DND and CFWD feature that allows an Administrator and User to configure “do not disturb” and “call forwarding” by account. You can set specific modes for the way you want the phone to handle DND and CFWD. The three modes you can set on the phone for these features are:
Account
Phone
Custom.
The following paragraphs describe account-based DND and CFWD:
DND Account-Based Configuration
CFWD Account-Based Configuration
DND Account-Based Configuration
Previous to release 2.2, DND was configurable on the phone-side only on a global basis by configuring a DND key. Now an Administrator or User can configure DND on the phone-side by setting a mode for the phone to use (account, phone, or custom). Once the mode is set, you can use the IP Phone UI to use the DND feature.
Note: If there is only one account configured on the phone, then the
mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
6 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
The following describes the softkey behavior for each DND mode.
Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account.
Phone - DND key toggles all accounts on the phone to ON or OFF.
Custom - DND key displays custom screens on the IP Phone UI. User can select whether to enable/disable DND per account, enable DND on all accounts, or disable DND on all accounts.
The following table describes the softkey and Message Waiting Indicator (MWI) LEDs when you enable DND on the IP Phone.
Softkey LED Behavior for All Modes
DND key LED RED if current account in
focus has DND ON. DND key LED OFF when current account in focus has DND disabled.
MWI LED Behavior for All Modes
MWI LED ON if current account in focus has
DND ON. MWI LED OFF if current account in focus has DND OFF.
You can configure the DND softkey and the DND mode (Account, Phone, Custom) using the configuration files or the Aastra Web UI. Once you configure
DND, you can access the DND screen on the IP Phone UI.
Important Notes
In the Aastra Web UI, the “Account Configuration” page replaces the previous “Call Forward Settings” page.
In the IP Phone UI, the new DND key feature now has new menu screens.
If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes.
RN-001029-00, Rev 06, Release 2.2 7
IP Phone Release Notes 2.2
Features in Release 2.2
Configuring DND Using the Configuration Files
You use the following parameters to configure DND on the IP Phone:
dnd key mode
softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type
softkeyN states (optional)
Parameter – dnd key mode
Description Sets the mode for how the phone uses “do not disturb” (DND):
Format Integer
Default Value 1 (phone)
Range 0 (account)
Example dnd key mode: 2
Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg
account Sets DND for a specific account. DND key toggles the account in focus on the IP Phone UI, to ON or OFF.
phone Sets DND ON for all accounts on the phone. DND key toggles all accounts on the phone to ON or OFF.
custom Sets the phone to display custom screens after pressing the DND key, that list the account(s) on the phone. The user can select a specific account for DND, turn DND ON for all accounts, or turn DND OFF for all accounts.
Note: If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”..
1 (phone) 2 (custom)
You use the following parameters to configure a DND softkey:
softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type
softkeyN states (optional)
Note: If there is no DND key configured or if it is removed, DND is
disabled on the IP Phone.
8 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
Example
The following is an example of configuring the mode for DND in the configuration files:
dnd key mode: 2
softkey1 type: dnd
softkey1 states: idle connected incoming outgoing busy
In the above example, softkey 1 is configured for DND for line 1 only, with a “custom” configuration. Pressing softkey 1 displays DND screens for which you can customize on the phone. For specific screens that display in the IP Phone UI, see the section, “Using DND Modes via the IP Phone UI” on page 13.
RN-001029-00, Rev 06, Release 2.2 9
IP Phone Release Notes 2.2
Features in Release 2.2
Configuring DND Using the Aastra Web UI
Use the following procedure to configure DND mode using the Aastra Web UI:
Aastra Web UI
1 Click on Basic Settings->Preferences->General..
DND Key Mode Parameter
2 In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone.
Valid values are: Account, Phone, Custom. Default is Phone.
account Sets DND for a specific account. DND key toggles the account in focus on the IP Phone UI, to ON or OFF.
phone Sets DND ON for all accounts on the phone. DND key toggles all accounts on the phone to ON or OFF.
custom Sets the phone to display custom screens after pressing the DND key, that list the account(s) on the phone. The user can select a specific account for DND, turn DND ON for all accounts, or turn DND OFF for all accounts.
Notes:
1. If there is only one account configured on the phone, then the mode setting is ignored and the
phone behaves as if the mode was set to “Phone”.
2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts
syncrhonize to the current setting of Account 1.
10 RN-001029-00, Rev 06, Release 2.2
Aastra Web UI
3 Click to save your changes.
The change takes effect immediately without a reboot.
4 Click on Basic Settings->Account Configuration..
5i Series IP Phone Release Notes
Features in Release 2.2
5 For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the
box.
Notes:
1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or
all accounts as applicable. If you selected “Phone” mode, the first account allows you to change the DND status for all accounts.
2. Number and name of accounts that display to this screen are dependant on the number and
name of accounts configured on the phone. In the screen in step 4, Screenname1 is configured on Line 1, Screenname2 is configured on Line 2, and Screenname3 is configured on Line 3. The name for the account is dependant on the name specified for the “Screen Name” parameter at the path Advanced Settings->LineN. If you do not specify a value for the “Screen Name” parameter, the account name is based on the “Phone Number” parameter at the path Advanced Settings->LineN. If neither the “Screen Name” nor the “Phone Number” parameters are specified, the account name shows “1”, “2”, “3”, etc. only.
RN-001029-00, Rev 06, Release 2.2 11
IP Phone Release Notes 2.2
Features in Release 2.2
Aastra Web UI
6 Click to save your changes.
The change takes effect immediately without a reboot.
7 Click on Operation->Softkeys and XML;
or Click on Operation->Programmable Keys; or Click on Operation->Expansion Module.
Softkeys 1 and 2 configured for DND
Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
8 Click to save your changes.
12 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
Using DND Modes via the IP Phone UI
If you add a DND key using the configuration files or the Aastra Web UI, you can toggle the DND state using the IP Phone UI. Use the following procedure to enable/disable DND on the IP Phone.
The following procedure assumes you have already configured a DND key AND assumes there are three accounts configured on the phone.
Notes:
1. If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”
.
3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
RN-001029-00, Rev 06, Release 2.2 13
IP Phone Release Notes 2.2
Features in Release 2.2
.
Aastra IP Phone UI
Step Action
DND in Account Mode
On the 51i and 53i:
With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account.
1
Screenname1
DND On
Jan 1 12:96
3
2
Screenname3
DND On
Jan 1 12:96
Screenname2
Jan 1 12:96
In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Only Screenname1 and 3 have DND ON. Screenname 2 has DND OFF.
On the 55i, 57i, and 57i CT:
With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account.
Services Dir Callers L1
- DND
Screenname1
DND On
Tues Jan1 10:00am
Services Dir Callers L2
- DND
Screenname2
Tues Jan1 10:00am
Services Dir Callers L3
- DND
Screenname3
DND On
Tues Jan1 10:00am
In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Only Screenname1 and 3 have DND ON. Screenname 2 has DND OFF.
14 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
Aastra IP Phone UI
Step Action
DND in Phone Mode
On the 51i and 53i:
Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all accounts on the phone. Toggling to OFF disables DND on all accounts on the phone. Use the RIGHT and LEFT arrow keys to scroll through each account.
2
1
Screenname1
DND On
Jan 1 12:96
3
Screenname3
DND On
Jan 1 12:96
Screenname2
DND On
Jan 1 12:96
In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also.
On the 55i, 57i, and 57i CT:
Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all accounts on the phone. Toggling to OFF disables DND on all accounts on the phone. Use the RIGHT and LEFT arrow keys to scroll through each account.
Services Dir Callers L1
- DND
Screenname1
DND On
Tues Jan1 10:00am
Services Dir Callers L2
- DND
Screenname2
Tues Jan1 10:00am
Services Dir Callers L3
- DND
Screenname3
DND OnDND On
Tues Jan1 10:00am
In the above example, toggling Screenname1 to DND ON, enbabled DND for Screenname2 and 3 also. Note: Enabling DND in “Phone” mode toggles all accounts on the phone to DND ON.
RN-001029-00, Rev 06, Release 2.2 15
Aastra IP Phone UI
Step Action
DND in Custom Mode
On the 51i and 53i:
Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.
DND
Indicates DND On
Indicates DND Off
1. Screenname1
Done
DND
2. Screenname2
Done
DND
3. Screenname3
Done
Change
Change
Change
DND
4. All Off
Done
X
DND
5. All On
Done
Set
Set
In the above example, Screenname1 and 3 have DND ON as indicated by a checkmark ( Screenname2 has DND off as indicated by an X. Items 4 and 5 allow you to disable or enable DND on all accounts, respectively.
You use the CHANGE key to enable or disable DND for a specific account. You use the SET key to enable/disable DND for all accounts. After making the change, you must press DONE and then Confirm (#) to save the change. Pressing Cancel (0) cancels the attempted change. The following screen displays after pressing a DONE key:
3).
Apply Changes?
0 Cancel # Confirm
5i Series IP Phone Release Notes
Features in Release 2.2
Aastra IP Phone UI
Step Action
DND in Custom Mode (continued)
On the 55i, 57i, and 57i CT:
Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.
Services Dir Callers
DND
1. Screenname1
2. Screenname2
3. Screenname3
- Change
- All On
- All Off
X
Cancel -
Done -
Indicates DND On
Indicates DND Off
In the above example, Screenname1 and 3 have DND ON as indicated by a checkmark ( 3). Screenname2 has DND off as indicated by an X. The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts, respectively.
You use the CHANGE key to enable or disable DND for a specific account selected. After making the change, you must press DONE to save the change.
RN-001029-00, Rev 06, Release 2.2 17
IP Phone Release Notes 2.2
Features in Release 2.2
CFWD Account-Based Configuration
Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination.
Previous to Release 2.2, you could configure CFWD on all lines (global settings) or on specific lines (local settings) on the phone, using the IP Phone UI and the Aastra Web UI. You could configure call forwarding on the IP Phone UI on a global basis only using the Options Menu.
An Administrator or User can now configure CFWD on the phone-side by setting a mode for the phone to use (Account, Phone, or Custom). Once the mode is set, you can use the IP Phone UI to use the CFWD feature at Options->Call Forward or by pressing a configured Call Forward softkey/programmable key/extension module key.
The following describes the behavior for each CFWD mode.
Account mode - The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus.
Phone mode - The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Custom mode - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 51 and 53i phones, you can set all accounts to ALL On or ALL Off. On the 55i, 57i, and 57i CT, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Note: If there is only one account configured on the phone, then the
mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
18 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
In previous releases, you could configure one phone number and then select the current mode (All, Off, Busy, No Answer, Busy No Answer). In Release 2.2, you can enable different call forwarding rules/modes independently (for example, you can set different phone numbers for Busy, All, and NoAns modes and then turn them on/off individually).
The following table describes the key and Message Waiting Indicator (MWI) LEDs when you enable CFWD on the IP Phone.
Key LED Behavior for All Modes
CFWD key LED RED if CFWD All, CFWD
Busy, or CFWD No Answer is enabled for the account in focus. CFWD key LED OFF if any CFWD mode is disabled.
MWI LED Behavior for All Modes
MWI LED ON if current account in focus has
CFWD ALL enabled. MWI LED OFF if CFWD All is disabled.
You can enable/disable CFWD and set a CFWD key using the configuration files or the Aastra Web UI. You can set CFWD mode (Account, Phone, Custom) using the configuration files, Aastra Web UI or IP Phone UI.
RN-001029-00, Rev 06, Release 2.2 19
IP Phone Release Notes 2.2
Features in Release 2.2
Important Notes
In the configuration files, the new “call forward key mode” parameter listed in the section “Configuring CFWD Using the Configuration Files”, is in addition to the previous call forward parameter (call forward disabled). You can still use the previous call forwarding parameter if desired in the configuration files.
In the Aastra Web UI, the “Account Configuration” page replaces the previous “Call Forward Settings” page.
In the IP Phone UI, the new CFWD feature has new menu screens at the path Options->Call Forward or by pressing a configured CFWD key.
If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes.
20 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
Configuring CFWD Using the Configuration Files
You use the following parameters to set CFWD on the IP Phone using the configuration files:
call forward key mode
softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type
softkeyN states (optional)
Notes:
1. If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options->Call Forward.
2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
3. When configuring a CFWD mode (All, Busy, No Answer) for an account, you must configure a CFWD number for that mode in order for the mode to be enabled.
RN-001029-00, Rev 06, Release 2.2 21
IP Phone Release Notes 2.2
Features in Release 2.2
Parameter –
call forward key mode
Description Sets the mode for how the phone uses “call forwarding” (CFWD)
Format Integer
Default Value 0 (account)
Range 0 (account)
Example call forward key mode: 2
Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg
account The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus.
phone The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
custom The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or all accounts. On the 51 and 53i phones, you can set all accounts to ALL On or ALL Off. On the 55i, 57i, and 57i CT, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Notes:
1. If there is no CFWD key configured on the phone or it is removed,
you can still set the CFWD modes via the IP Phone UI at the path
Options->Call Forward.
2. If there is only one account configured on the phone, then the
mode setting is ignored and the phone behaves as if the mode was set to “Phone”.
3. When configuring a CFWD mode (All, Busy, No Answer) for an
account, you must configure a CFWD number for that mode in order for the mode to be enabled.
1 (phone) 2 (custom)
22 RN-001029-00, Rev 06, Release 2.2
5i Series IP Phone Release Notes
Features in Release 2.2
You use the following parameters to configure a CFWD key and number of rings:
softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type
softkeyN states (optional)
Example
The following is an example of configuring the mode for CFWD in the configuration files:
call forward key mode: 2
softkey1 type: call forward
softkey1 states: idle connected incoming outgoing busy
In the above example, softkey 1 is configured for CFWD on line 1 (account 1) with a “custom” configuration. Pressing softkey 1 displays CFWD screens for which you can customize on the phone. For specific screens that display in the IP Phone UI, see the section, “Using CFWD Modes via the IP Phone UI” on page 29.
RN-001029-00, Rev 06, Release 2.2 23
IP Phone Release Notes 2.2
Features in Release 2.2
Configuring CFWD Using the Aastra Web UI
Use the following procedure to configure CFWD mode using the Aastra Web UI:
Aastra Web UI
1 Click on Operation->Softkeys and XML;
or Click on Operation->Programmable Keys; or Click on Operation->Expansion Module.
Softkey 2 configured for CFWD
2 Click to save your changes.
24 RN-001029-00, Rev 06, Release 2.2
Aastra Web UI
3 Click on Basic Settings->Preferences->General..
5i Series IP Phone Release Notes
Features in Release 2.2
Call Forward Key Mode Parameter
Note: If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options->Call Forward.
RN-001029-00, Rev 06, Release 2.2 25
IP Phone Release Notes 2.2
Features in Release 2.2
Aastra Web UI
4 In the “Call Forward Key Mode” field, select a call forward mode to use on the phone.
Valid values are: Account, Phone, Custom. Default is Account.
account The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus.
phone The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
custom The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts. On the 51 and 53i phones, you can set all accounts to ALL On or ALL Off. On the 55i, 57i, and 57i CT, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Notes:
1. If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD
modes via the IP Phone UI at the path Options->Call Forward.
2. If there is only one account configured on the phone, then the mode setting is ignored and the
phone behaves as if the mode was set to “Phone”.
3. When configuring a CFWD state (All, Busy, No Answer) for an account, you must configure a
CFWD number for that state in order for the state to be enabled.
5 Click to save your changes.
The change takes effect immediately without a reboot.
26 RN-001029-00, Rev 06, Release 2.2
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