Aastra Telecom Pro 160 User Manual
41-001190-01
Revision 00
AastraLink 160
Release 1.1
May 2008
AastraLink Pro 160
Administrator Guide
*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies,
Limited. AastraLink, AastraLink Pro, AastraLink Pro 160, and AastraLink Pro, Model 160 are trademarks of Aastra Telecom
US Inc. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. Ethernet is a
registered trademark of Xerox Corporation, Inc. UNIX is a registered trademark in the United States and other countries,
licensed exclusively through The Open Group. Asterisk is a registered trademark of Digium, Inc. Linux is a registered
trademark of Linus Torvalds. All other third-party trademarks (and registered trademarks) are the property of their
respective owners.
© 2008 Aastra Technologies, Limited. All rights reserved. Information in this document is subject to change without notice.
Aastra Technologies, Limited assumes no responsibility for any errors that may appear in this document.
Published in the USA
About This Guide
Introduction
This guide provides information about the AastraLink Pro 160, and is intended for
the system administrator who installs, configures, manages, maintains, and
troubleshoots the unit.
The AastraLink Pro 160 is a Linux-based hardware unit that hosts the Asterisk
open source Private Branch Exchange (PBX) software. You can use the
AastraLink Pro 160 in small to medium Business, and Enterprise environments.
Preface
Other Documentation
The AastraLink Pro 160 documentation set also includes:
• AastraLink Pro 160 Quick Start Administrator’s Guide - contains AastraLink
Pro 160 installation and setup instructions. Describes how to install and
register the Administrator IP phone, as well as instructions for how to access
the AastraLink Web UI.
• AastraLink Pro 160 Quick Start User’s Guide - Describes how to initially
install user IP phones on your network, and how to register user IP phones
with the AastraLink device.
• AastraLink Pro 160 IP Phone User’s Guide - Designed for an Aastra IP phone
end-user. Explains how to use the IP phone UI, or the AastraLink Web UI, to
operate your IP phone on an AastraLink IP phone network.
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AastraLink Pro 160 Administrator Guide
About This Guide
Chapters in This Guide
This guide contains the following chapters:
For Go to
Overview information about the AastraLink Pro 160 Chapter 1
Instructions on using the AastraLink Web UI Chapter 2
Instructions on configuring IP phone user profiles Chapter 3
Instructions on configuring network/system parameters Chapter 4
Instructions on maintaining the AastraLink Pro 160 Chapter 5
FAQs about the AastraLink Pro 160 Chapter 6
Troubleshooting solutions Chapter 7
Remote office configuration of the IP Phone (Phone-side) Appendix A
Remote office configuration of the AastraLink Pro 160 (Server-side) Appendix B
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Contents
Chapter 1
Getting Started
What Does the AastraLink Pro 160 Do? .........................................................................1-2
How Do I Set Up My AastraLink Network? .....................................................................1-5.
Required Tasks ........................................................................................................1-6.
Optional Tasks ..........................................................................................................1-6.
What Does the AastraLink Web UI Allow Me To Do? .....................................................1-7.
Can I Still Use the Phone UI? .........................................................................................1-7.
AastraLink Pro 160 Emergency Call Support .................................................................1-9.
Lifeline Phone ..........................................................................................................1-9.
Emergency Call Priority ............................................................................................1-9.
Emergency Call Support Important Notes ..............................................................1-10.
AastraLink Pro 160 Hardware and Software ................................................................ 1-11.
Hardware Requirements ........................................................................................ 1-11.
Software Requirements ..........................................................................................1-13.
Users and Privileges ..............................................................................................1-13.
Reference Documentation ............................................................................................1-14.
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Chapter 2
Using the AastraLink Pro 160 Web UI
Accessing the AastraLink Web UI ..................................................................................2-2
.
Using Your Web Browser to Access the AastraLink Web UI ....................................2-2.
Using Windows Explorer to Access the AastraLink Web UI ....................................2-4.
Administrator Menu Options .....................................................................................2-6.
My Phone ............................................................................................................... 2-11.
Home Menu ..................................................................................................... 2-11
Missed Calls and New Voicemails ................................................................... 2-12
Call Settings ....................................................................................................2-12
Call List ............................................................................................................2-19
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AastraLink Pro 160 Administrator Guide
Voicemail Menu ...............................................................................................2-20
Directory Menu ................................................................................................2-21
Softkey Menu (Administrator Phone) ...............................................................2-22
Preferences Menu ...........................................................................................2-28
My Profile .........................................................................................................2-28
Voicemail .........................................................................................................2-30
Change Password ........................................................................................... 2-32
Users ......................................................................................................................2-33
User List Menu ................................................................................................2-33
Groups Menu ................................................................................................... 2-33
Default Softkeys Menu (User Phone) ..............................................................2-33
Reference ........................................................................................................ 2-33
Configuration ..........................................................................................................2-34
System Menu ...................................................................................................2-34
Network Menu .................................................................................................2-34
Dial Plan Menu ................................................................................................2-34
VoIP Menu .......................................................................................................2-35
Auto-Attendant Menu ....................................................................................... 2-35
Reference ........................................................................................................ 2-35
Maintenance ...........................................................................................................2-36
Current Status Menu ........................................................................................2-36
Call Records Menu ..........................................................................................2-36
Backup & Restore Menu ..................................................................................2-37
Update Menu ...................................................................................................2-37
Support Menu ..................................................................................................2-37
Reference ........................................................................................................ 2-37
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Chapter 3
Configuring Aastra IP Phone Profiles
Accessing the Users Menu .............................................................................................3-3
.
Managing IP Phone Users ..............................................................................................3-4.
Adding User Profiles and Phones ............................................................................3-5.
Editing User Profiles ...............................................................................................3-10.
Reference ........................................................................................................ 3-10
Deleting User Profiles ............................................................................................3-13
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Configuring User Groups ..............................................................................................3-15.
User Groups ...........................................................................................................3-15.
Dial Plan for User Groups ................................................................................ 3-15
Virtual Extension Numbers ..............................................................................3-16
Creating Rules for User Groups ......................................................................3-17
Ring Tone Patterns .......................................................................................... 3-18
Example of a User Group ................................................................................ 3-20
Adding a User Group .............................................................................................3-21
Editing a User Group ..............................................................................................3-23.
Deleting a User Group ...........................................................................................3-24.
Default Softkeys (Users Menu) .....................................................................................3-25.
Using the Default Softkeys Menu (User Phone) ....................................................3-26.
Softkey Types (User Phone) ..................................................................................3-27.
Call Settings Softkeys (User Phone) ...............................................................3-28
Application Softkeys (User Phone) ..................................................................3-31
Adding a Default Softkey (User Phone) .................................................................3-33
Editing a Default Softkey (User Phone) .................................................................3-33.
Deleting a Default Softkey (User Phone) ...............................................................3-34.
Softkeys for Expansion Modules (User Phone) .....................................................3-35.
Restoring Default Softkeys Back to Factory Settings .............................................3-36.
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Chapter 4
Configuring AastraLink Pro 160 System and Network Parameters
Accessing the Configuration Menu .................................................................................4-3
.
Configuring System Settings ..........................................................................................4-4.
Specifying Regional Settings ...................................................................................4-4.
Specifying the Date and Time ..................................................................................4-8.
Configuring the Music On Hold Option .....................................................................4-9.
Configuring Push Button Trigger Input or Relay Output .........................................4-10.
Configuring Visual Voicemail Settings ....................................................................4-13.
Configuring Network Settings .......................................................................................4-15.
Editing Local Network Settings ..............................................................................4-16.
Editing Local Service Settings ................................................................................4-19.
Configuring Remote Office Support .................................................................4-24
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AastraLink Pro 160 Administrator Guide
Editing External Services Settings .........................................................................4-27
Send Test Email ............................................................................................... 4-30
Configuring Dial Plan Settings ......................................................................................4-31
Local Dial Plan .......................................................................................................4-32.
Star Codes .............................................................................................................4-33.
Specifying Dial Plan Settings .................................................................................4-33.
Configuring Overhead Paging ................................................................................4-35.
Configuring an Emergency Dial Plan .....................................................................4-36.
Configuring Barred Numbers .................................................................................4-37.
Adding a Barred Number .................................................................................4-38
Deleting a Barred Number ...............................................................................4-38
Configuring Private Lines .......................................................................................4-39
Configuring Incoming Private Lines .................................................................4-39
Configuring Outgoing Private Lines .................................................................4-40
Configuring Abbreviations ......................................................................................4-41
Examples of Abbreviated Number Configurations ........................................... 4-42
Configuring Abbreviated Numbers .................................................................. 4-44
Editing Abbreviated Numbers ..........................................................................4-45
Deleting Abbreviated Numbers ........................................................................4-46
Configuring VoIP Settings .............................................................................................4-47
SIP Trunking ..........................................................................................................4-48.
Incoming SIP trunk calls ..................................................................................4-48
Outgoing SIP trunk calls ..................................................................................4-49
Adding a SIP Trunk ..........................................................................................4-52
Clearing a SIP Trunk .......................................................................................4-53
SIP Direct Inward Dialing (DID) ..............................................................................4-55
Adding a SIP DID ............................................................................................4-56
Deleting a SIP DID ..........................................................................................4-56
AastraLink Trunking ...............................................................................................4-58
Configuration Parameters ................................................................................4-59
Configuration Guidelines ................................................................................. 4-59
AastraLink Trunking Example .......................................................................... 4-60
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Configuring Auto-Attendant ..........................................................................................4-66.
How Auto-Attendant Works ....................................................................................4-67.
Settings for the Auto-Attendant ..............................................................................4-68.
Configuring Settings for the Auto-Attendant ....................................................4-69
Schedule for the Auto-Attendant ............................................................................4-75
Holidays for the Auto-Attendant .............................................................................4-79.
Adding a Holiday to the Auto-Attendant ..........................................................4-80
Deleting a Holiday from the Auto-Attendant ....................................................4-81
Custom Recordings ................................................................................................4-82
Configuring Audio Settings (Tuning Wizard) .................................................................4-84.
Using the AastraLink Audio Tuning Wizard ............................................................4-85.
Chapter 5
Maintaining the AastraLink Pro 160
Accessing the Maintenance Menu ..................................................................................5-3
Viewing the Current System Status ................................................................................5-4.
Managing Call Detail Records (CDR reports) .................................................................5-5.
Sorting CDR Columns ..............................................................................................5-6.
Viewing Call Detail Records .....................................................................................5-8.
Downloading CDR Reports ......................................................................................5-8.
Performing AastraLink Backup and Restore Tasks ........................................................5-9.
Backup and Restore Guidelines .............................................................................5-10.
Backing Up AastraLink System Software ...............................................................5-11.
Restoring the AastraLink Configuration Database and Voicemail ..........................5-12.
Updating AastraLink System Software .........................................................................5-13.
Automatic Updates .................................................................................................5-14.
Manual Updates .....................................................................................................5-16.
Support Information ......................................................................................................5-19.
Send Email to Aastra Support with Debug Reports ...............................................5-19.
Send General Email to Aastra Support ..................................................................5-22.
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Chapter 6
AastraLink FAQs
How Does Network Addressing Work? ..........................................................................6-2
How Does IP Phone Auto-Configuration Work? .............................................................6-2.
What is the Difference Between the Administrator Phone and User Phones? ...............6-3.
Do I Ever Need to Re-Register IP Phones? ...................................................................6-3.
Can I Access My IP Phone Network From a Remote Office? ........................................6-3.
How Do I Assign An IP Phone To A Different User? ......................................................6-4.
What Are Softkeys and How Do They Work? .................................................................6-4.
What are Expansion Modules? ................................................................................6-6.
How Do I Obtain the IP Address Assigned to the AastraLink Pro 160? .........................6-8.
Why Do My IP Phone Screens Look Different? ..............................................................6-9.
Why Does The Web UI Occasionally Time-out? ............................................................6-9.
How Do I Maximize System Performance? ....................................................................6-9.
Does This Guide Describe How To Operate My IP Phone? .........................................6-10.
Chapter 7
Troubleshooting Solutions
Monitoring the AastraLink Status LED ............................................................................7-3
Rebooting the AastraLink ...............................................................................................7-4.
Rebooting Using the Web UI ....................................................................................7-4.
Rebooting Using the Reset Switch (Hard Reboot) ...................................................7-5.
Restoring AastraLink Factory Default Settings ...............................................................7-6.
What Happens if I Restore Factory Default Settings? ..............................................7-6.
Using the Reset Switch to Restore Factory Default Settings ...................................7-6.
What To Do After Restoring Factory Default Settings ..............................................7-7.
Reinstalling System Software Using
Recovery Mode ............................................................................................................7-10
Automatic Recovery Mode .....................................................................................7-10.
Manual Recovery Mode ......................................................................................... 7-11.
Using The AastraLink Recovery Mode UI ..............................................................7-12.
Obtaining the IP Address of Your AastraLink Pro 160 .....................................7-12
Reprogramming the CompactFlash Card ........................................................ 7-15
Reprogramming the Onboard Flash ................................................................7-20
Uploading the .abf File to the CompactFlash ...................................................7-22
Using AastraLink System and Phone Log Files ...........................................................7-23
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Appendix A
Remote Office Configuration of the IP Phone (Phone-Side)
Preparing To Deploy Remote User Phones ................................................................... A-2
Registering IP Phones At the Central Site ..................................................................... A-4.
Connecting To The IP Phone Network From a Remote Office ...................................... A-7.
Configuring Port Information ................................................................................. A-10.
Reinstalling Aastra IP Phones at the Central Site ....................................................... A-13.
Appendix B
Remote Office Configuration of the AastraLink Pro 160 (Server-Side)
Remote Office Configuration of the
AastraLink Pro 160 ........................................................................................................ B-2
Description .............................................................................................................. B-2.
Network Diagram for Remote Phone Setup ............................................................ B-2.
Configuring the AastraLink Pro 160 for Remote Office Setup ................................. B-4.
1. UPnP Configuration ...................................................................................... B-4
2. Phone Configuration ..................................................................................... B-6
3. Remote Phone Installation ........................................................................... B-7
AastraLink Pro 160 Manual Remote Office Configuration Example ....................... B-9
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Overview
Getting Started
Overview
Chapter 1
Getting Started
Congratulations!! You have purchased a highly functional, cost-effective,
easy-to-use AastraLink Pro 160 for use in your Enterprise network.
The AastraLink Pro 160 is Linux-based hardware that hosts the Asterisk open
source Private Branch Exchange (PBX) software. The AastraLink Pro 160 acts as
a private telephone network (or PBX) within an enterprise. Users of the
AastraLink Pro 160 can direct dial internal extensions via the Voice over IP
(VoIP) network. They can also share a number of outside lines for making
telephone calls external to the AastraLink Pro 160.
The AastraLink Pro 160 is easy to install and operate, and provides a
comprehensive set of security features you would expect from a state-of-the-art
PBX.
The AastraLink Pro 160 is compatible with these Aastra IP phones:
• 9143i, 9480i, 9480i CT SIP IP Phones
• 5i Series SIP IP Phones: 51i, 53i, 55i, 57i, 57i CT, 536M, and 560M.
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AastraLink Pro 160 Administrator Guide
What Does the AastraLink Pro 160 Do?
What Does the AastraLink Pro 160 Do?
The AastraLink Pro 160 provides full PBX functionality, including:
• Local SIP extensions, remote SIP users, SIP trunking
• Flexible voicemail with visual voicemail menus
• Operator console
• Custom announcements
— Auto-attendant (AA) with day/night/holiday scheduling with
customizable Open and Closed Greetings, Main Menu prompts, Key
Announcements, and Language Greetings (English, French, Spanish).
• Interactive Voice Response (IVR) with directory number and name dialing,
and ability to disable the dial-by-name feature
• 3-way conference calls (3WC)
• Busy lamp field monitoring (BLF)
• Flexible call forwarding (CFB, CFNA, CFA)
• Find-me, Follow-me (FMFM)
• Call Park
• Call/user groups with user group overflow feature and group member email
notifications of new group voicemails
• Remote call pickup
• Barred numbers
• Abbreviated Numbers and Shortcut Dialing
• Custom speed-dial
• User-configurable ring tones and Administrator-configurable distinctive ring
• Up to 6 Foreign Exchange Office (FXO) ports for connection to analogue
public telephone lines (PSTN). Each FXO is equipped with on-hook CallerID
detection and full G.168 echo cancellation. Also provides far-end FXO
disconnect supervision.
• Universal Plug-and-Play (UPnP) integration for easy setup of gateway/router
and local network discovery from Microsoft Windows PCs.
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Getting Started
What Does the AastraLink Pro 160 Do?
Additional AastraLink Pro 160 features/functionality includes:
• Ability to generate call detail records (CDRs) for external billing applications.
• Ability to store calling line ID (CLID) and calling name ID (CNID) in the
missed calls and callers list.
• Ability to network multiple AastraLink Pro 160 platforms across a LAN/
WAN (identified by an IP address, public Internet name, or domain name
service (DNS)).
• Provides a local dialing plan and the ability to define user dialing restrictions.
• Provides multiple simultaneous SIP trunk support for incoming SIP trunks.
• Offers “music on hold” feature that supports playing analog from an external
input source, or digital from an uploaded .wav file.
• Provides an overhead paging port for connection to an amplifier.
• Provides a dedicated Foreign Exchange Station (FXS) port for connection to a
FAX machine.
• Provides a dedicated FXS port for connection to an emergency analog phone
in case of power failure.
• Provides an input/output (I/O) port for relay output (activated by dialing an
internal directory number (DIRN)).
• Provides an input connection that can trigger an event notification on the
AastraLink Pro 160. A triggered event can be sent as an email, Extensible
Markup Language (XML) message sent to the phone UI, or as a recorded
prompt for voice notification.
• System-wide SIP paging to all registered phones
• Provides easy configuration using an administrator Web interface (Web UI).
• Ability to add multiple phones from a pre-defined User list (.csv file) via a
bulk-update mechanism
• Support of inbound Direct Inward Dialing (DID) for SIP trunks (allows
bypass of IVR menus)
• Provides email notification to Administrator when a remote user attempts
access to the AastraLink Pro 160.
• Ability for the Administrator to backup/restore the AastraLink Pro 160
platform using a Backup file (.abf file).
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AastraLink Pro 160 Administrator Guide
What Does the AastraLink Pro 160 Do?
• Ability for the Administrator to reboot multiple phones via the Web UI.
• Display of AastraLink Pro 160 status from Web UI during boot/reboot.
• Ability for Administrator to email AastraLink status and system config/debug
information to Aastra Support.
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How Do I Set Up My AastraLink Network?
CF
CF
How Do I Set Up My AastraLink Network?
This section describes what you need to do to set up your AastraLink network. It
describes required tasks, as well as optional tasks.
The figure below shows a typical AastraLink Pro 160 network. An AastraLink
network is comprised of an AastraLink Pro 160, and the Aastra IP phones that are
registered with it.
SIP Service
Getting Started
Small Home Office
Router
Public
Telephone
Network
AastraLink Pro 160
Provider
Internet
Internet
Internet
CFCF
AastraLink Pro 160
CFCF
Router
Office 2
Router
LAN
Office 1
Figure 1-1. Sample AastraLink Pro 160 Network
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AastraLink Pro 160 Administrator Guide
How Do I Set Up My AastraLink Network?
Required Tasks
Setting up your AastraLink network is a three-step process as described below.
Once you complete these three steps, the AastraLink Pro 160 and the Aastra IP
phones on your network are fully operational, handling calls and processing data.
Step Action Refer To
1 Connect the AastraLink Pro 160 to your network (Administrator
task.)
2 Install and register an administrator IP phone with the AastraLink
Pro 160 device. (Administrator task.)
• The first phone you register on a newly installed AastraLink
Pro 160 is automatically configured as the Administrator
phone, and is assigned as the Operator.
3 As administrator, you can configure and manage the phones and
the AastraLink Pro 160 device on your network (including
reassigning User/Admin/Operator privileges).
4 Install and register user IP phones with the AastraLink Pro 160
device. (Administrator or User task.)
• Enter the name/password for the user during IP phone
initialization.
• The AastraLInk automatically assigns the next free extension
to the new phone.
Optional Tasks
To customize your AastraLink network use the instructions described in this
AastraLink Pro 160 Administrator Guide to:
• (Administrator’s Phone) Configure call settings and view/delete call lists,
view/delete voicemails, define additional softkeys, add directory contacts,
modify user profiles, configure voicemail, or change your Administrator
password.
• (User Phones) View/add User phones, reboot User phones, upload
pre-specified User list (from .csv file), specify user groups, define additional
softkeys on User phones in your network.
• View and configure AastraLink system settings, network settings, dial plan
settings, VoIP settings, and/or Auto-Attendant settings.
Quick Start Administrator’s Guide
Quick Start Administrator’s Guide
See “Users and Privileges” on
page 1-13
QuickStart User’s Guide
• Perform maintenance, backup, and upgrade procedures.
• Register remote user phones.
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Getting Started
What Does the AastraLink Web UI Allow Me To Do?
What Does the AastraLink Web UI Allow Me To
Do?
As administrator, you can use the AastraLink Pro 160 Web UI to:
• Configure and manage your own phone (make calls, handle calls, and enable
features).
• Configure and manage the IP phones on the AastraLink network (define user
profiles, configure default softkeys, manage phone directories, etc.).
• Configure, manage, and maintain the AastraLink Pro 160 device.
As an IP phone user, you can use the AastraLink Pro 160 Web UI to:
• Manage and configure your phone only.
Can I Still Use the Phone UI?
All administrative functions are done using the AastraLink Pro 160 Web UI.
However, IP phone users can use either the Web UI, or the Aastra IP phone UI, to
operate and configure their IP phones.
The following table shows the options available using the AastraLink Pro 160
Web UI and the Aastra IP phone UI.
Phone Option
Dial a number
Manage your recent calls
Manage and use your phone directory
Configure Administrator phone softkeys
Access From
Web UI
Access from
Phone UI
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AastraLink Pro 160 Administrator Guide
Can I Still Use the Phone UI?
Phone Option
Enable phone features
• Do Not Disturb
• Call Forwarding
• Find Me, Follow Me
Edit your Administrator preferences
• Contact Information
• Voicemail Preference
• Change Password
Set phone preferences
• Contrast Level
• Set Audio (not available for 51i)
View phone IP Address.
View AastraLink IP Address
View phone firmware version
Set phone to factory default settings
Restart phone
Lock your phone
Configure User profiles:
• User preferences
• Ring groups
• Default softkeys
Configure AastraLink network and system
parameters
Configure Dial plan Settings
Configure VoIP settings
Configure Auto-attendant
Perform AastraLink system upgrade, backups,
and maintenance tasks
Access From
Web UI
Access from
Phone UI
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AastraLink Pro 160 Emergency Call Support
AastraLink Pro 160 Emergency Call Support
Because IP phones and data networks require power to operate, they do not
provide the fail-safe emergency calling capability of a traditional analogue phone.
The AastraLink Pro 160 supports emergency calling in two ways:
• Lifeline Phone
• Emergency Call Priority
These features are described in detail in the next sections.
Lifeline Phone
The FXO Line 1 and FXS Phone B ports are labelled ⎯♥⎯ on the rear of the
AastraLink unit. These ports provide capability for calling emergency services
(also known as E911 in North America). In the event of power failure, the
AastraLink Pro 160 hardware connects these two ports directly together, so that
you can make an emergency call on FXO Line 1 using an analogue phone
connected to the FXS Phone B port.
Getting Started
To ensure emergency call routing is available, we recommended that:
• You connect a traditional analogue phone to FXS B at all times, labelled as
the E911 Lifeline emergency phone.
• When connecting telephone lines, connect the LifeLine FXO port first.
Emergency Call Priority
When the AastraLink Pro 160 is active, and an emergency call (by default, 911 or
9911 in North America) is made from an IP phone, it is preferentially routed to
any available FXO line. If all FXO lines are in use, AastraLink Pro overrides any
existing non-emergency call in progress on the Lifeline FXO and routes the
emergency call in its place. Emergency Call Priority Override may take up to 15
seconds for the existing call to be cleared; an announcement plays during the
override operation.
You can use the Web UI to provision emergency call numbers.
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AastraLink Pro 160 Administrator Guide
AastraLink Pro 160 Emergency Call Support
Emergency Call Support Important Notes
Note: The AastraLink Pro 160 guarantees only one emergency call at a time. If multiple
emergency calls are attempted, callers may receive a message stating that all circuits are busy. A
call placed from a phone connected to FXS B receives the highest priority; it will not be
terminated, even by another 911 call. If a 911 call is made, and the only available FXO line is
already in use by a phone connected to FXS B, then the AastraLink will attempt to place the 911
call using SIP trunking.
Warning: On remote phones connected to the AastraLink Pro 160, the following emergency
related message displays: “E911 calls are not available from this phone.” Remote IP phone
users should not make emergency calls using the AastraLink Pro 160, because the location
information will be incorrect. E911 regulations in the United States require street address location
information be transmitted to the Public Safety Answering Point (PSAP). This information is
provided by the telco, using the location of the analogue line connected to the AastraLink Pro 160
Lifeline port (FXO Line 1).
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AastraLink Pro 160 Hardware and Software
AastraLink Pro 160 Hardware and Software
Hardware Requirements
Hardware Minimum requirements
AastraLink Pro 160 Includes:
• One AastraLink Pro 160 unit.
• One 12V AC power adapter and cable.
• One RJ45 Ethernet cable.
• Six RJ11 phone cables.
• One 512 MB CompactFlash memory card.
• One set of rack mounting brackets with four
Phillips head screws.
• One wall mounting template, 3 plastic wall
anchors, and 3 Phillips panhead screws.
• One Quick Start Administrator’s guide.
Additional Equipment required
(but not included)
At least one Aastra IP Phone. The Aastra IP
phones and expansion modules supported in this
release include these models:
• 9143i
• 9480i, 9480i CT
•51i
•53i
•55i
• 57i, 57i CT
• 536M, 560M
Getting Started
Note: IP Phone Model 53i supports the 536M. IP phone Models 55i, 57i, and 57i CT support the
536M and the 560M. Daisy-chained expansion modules are not recognized by the AastraLink Pro
160. The AastraLink Pro 160 supports a maximum of one expansion module per phone.
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AastraLink Pro 160 Administrator Guide
CF
(Steady Green = booting.
Flashing Red/Green = updating firmware
Flashing Green = system ready for use)
Compact Flash Slot
12VDC 1.25A
LINE
AastraLink Pro 160 Hardware and Software
Front of AastraLink Pro 160
Front Panel
ompact Flash
C
Power/Status LED
Note: See “Monitoring the AastraLink Status LED” on page 7-3 for additional LED descriptions.
Back of AastraLink Pro 160
(ships installed in drive)
Back Panel
/
FAX
/
FAX
TM8DC
WAN
LAN
12V Power Adapter
RJ45 Ethernet Cable
to full-duplex switch
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FXS-A
(default for
in/out FAX)
B
A
FXS-B Lifeline to Phone
(optional out FAX)
2
1
34
6
5
FXO Cables
Software Requirements
The following table provides the minimum software you need to use the
AastraLink Pro 160 Web-based graphical user interface (Web UI).
Software Minimum requirements
Web browser A Web browser capable of Javascript, specifically
DHCP server (optional)*
*If DHCP is not available, ZeroConf
is used instead. Static IP may also
be provisioned after initial
configuration is completed.
FTP, TFTP or HTTP server. Required only if recovery mode is used
Getting Started
AastraLink Pro 160 Hardware and Software
Internet Explorer 6 and 7, Firefox 1.5 and 2, Opera
9, and Safari 2 and 3
DHCP server providing one IP address (for
example, 192.168.0.1/24)
Users and Privileges
The AastraLink Pro 160 supports two types of users: administrators and registered
users, as follows:
• Administrators have access privileges to all AastraLink Pro 160 management
features and functions. Administrators can manage and configure their
phones, user phones, and manage and maintain the AastraLink Pro 160
device.
• Registered users can manage and configure their phones only.
You can also specify a person from either group (administrator or user) as
“Operator.” The Operator has access to operator specific keys and the office voice
mailbox. The administrator is also the designated Operator, by default.
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AastraLink Pro 160 Administrator Guide
Reference Documentation
Reference Documentation
For additional information about installing the AastraLink Pro 160, and installing
and operating the Aastra IP phones in your network, see the following guides:
• AastraLink Pro 160 Quick Start Adminstrator’s Guide
• AastraLink Pro 160 Quick Start User’s Guide
• AastraLink Pro 160 IP Phone User’s Guide
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Using the AastraLink Pro 160 Web UI
About this Chapter
Chapter 2
Using the AastraLink Pro 160 Web UI
About this Chapter
Introduction
This chapter describes how to use to the AastraLink Web UI to configure and
manage the AastraLink Pro 160 and the Aastra IP phones on your network.
Topics
This chapter covers the following topics:
Topic Page
Accessing the AastraLink Web UI page 2-2
Using Your Web Browser to Access the AastraLink Web UI page 2-2
Using Windows Explorer to Access the AastraLink Web UI page 2-4
Administrator Menu Options page 2-6
My Phone page 2-11
Users page 2-33
Configuration page 2-34
Maintenance page 2-36
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AastraLink Pro 160 Administrator Guide
Accessing the AastraLink Web UI
Accessing the AastraLink Web UI
This section describes how to use your web browser to access the AastraLink Pro
160 Web UI. You can login as an administrator, or as a user, as follows:
• Administrators have access privileges to all AastraLink Pro 160 management
features and functions.
• Users can manage and configure their phones only.
There are two ways you can access the AastraLink Web UI:
• Enter the IP address of the AastraLink Pro 160 directly into the address field
of your web browser, or
• Use Universal Plug-and-Play (UPnP) and Windows Explorer to locate the
AastraLink Pro 160 on your network.
Using Your Web Browser to Access the AastraLink Web UI
The following procedure describes how to access the AastraLink Web UI.
Step Action
1 Open your web browser and enter the IP Address or DNS hostname of the AastraLink Pro 160 in the
address field.
For example: http://10.20.50.135
Note: If you do not know the IP Address of the AastraLink, you can access it using an IP phone
connected to the device. For instructions, see How Do I Obtain the IP Address Assigned to the
AastraLink Pro 160? on page 6-8 of this guide.
The AastraLink Web UI Login Menu appears (Figure 2-1).
2 Enter your phone extension, and password, and click
The AastraLink Main Menu appears (Figure 2-3).
Note: To log out, click <logout>, located in the upper right corner of the main menu.
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Figure 2-1. AastraLink Web UI Login Menu
Using the AastraLink Pro 160 Web UI
Accessing the AastraLink Web UI
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AastraLink Pro 160 Administrator Guide
Accessing the AastraLink Web UI
Using Windows Explorer to Access the AastraLink Web UI
The following procedure describes how to use Windows Explorer to access the
AastraLink Web UI.
Note: Prior to using this method to discover the AastraLink on your network, the Windows UPnP
networking component must be installed on your computer.
Step Action
1 Click on the Start menu, then click on My Network Places.
Providing that your computer is UPnP enabled, then the AastraLink Pro 160 device icon appears in
the My Network Places window. The IP Address assigned to the AastraLink device is listed.
If there are multiple AastraLinks in your network, right-click the UPnP device icon and select
Properties. A dialogue box appears that shows the IP address, serial number and hostname (model)
of the selected device (Figure 2-2).
2 To access the AastraLink Web UI, double-click on the AastraLink device icon.
A web browser launches and the AastraLink log in menu appears (Figure 2-1).
3 Enter your phone extension, and password, and click
The AastraLink Main Menu appears (Figure 2-3).
Note: To log out of the AastraLink Web UI, click <logout>, located in the upper right corner of the
main menu.
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