AASTRA Office 70IP-b User Manual

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Ascotel IntelliGate Communications Systems

Ascotel Office 70IP-b

User’s Guide

A150 A300 2025 2045 2065

Operating and Display Elements

A word about the features described

Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section "System and Software Dependency" indicates which system versions support the relevant features.

567

Operating and Display Elements

1 Display

In the upper area, status displays with symbols; in the middle area, current displays on the telephone traffic; in the area below the dividing line, display with the functions available via the Foxkeys.

2Indicator LEDs

•left LED flashes: Call

• right LED flashes: Voice Mail, message, or callback

3Key block

Enters digits or letters (with Alpha key)

4 Hands-free microphone 5 Foxkey (Fox)

Execute the displayed functions using the key. The first spaces on the banner page can be freely configured ->Configurable keys

6 Navigation key

Convenient alternative to the Foxkey for scrolling forwards and backwards (v, V) and to the cursor keys for moving the cursor.

7 Correction key

Deletes last character

8 Menu key

• press briefly: Scrolls through Foxkey functions

• press and hold down: Configuration mode

9Info key

Calls up further information

10 END key

• During a call: Disconnects, ready for dialling

• In configuration mode: Back/cancel without saving

11 Absence key with LED display

Preconfigured as call forwarding. The Absence key can be configured as a function key or digit key.

12 Alpha key

Toggles between digit input and character input

13 Redialkey

• press briefly: Retrieves numbers last dialled

• press and hold down: List of answered calls

14 Microphone key

Hands-free or handset microphone off / on

15 Loudspeaker key

Hands-free operation on/off

16 Volume/cursor keys

• Adjusts volume, moves cursor

17 Call key

Set up / answer a call

18 End key

Ending a Call

19 Configurable keys with LED / Line keys

Freely configurable as a number, function or Team key:

• Configure key: Press and hold down

• Number key with 2 storage locations: 1. call number: press once, 2 call number: press twice.

• Function key: Activate / Deactivate function.

• Team key Makes call or answers call. Press twice: Makes announcement to team partner Preconfigured as a line key:

• Line key: Set up or answer call via line

☛

END

Operating and Display Elements

Displaysymbols

Note

4 v

Scrolls up (figure indicates entry number)

Microphone switched on

Hands-free mode activated

Function activated (Foxkey)

Text mode activated

For a detailed description of the operating and display elements, please refer to the section "User Guidance".

4 V

Scrolls down (figure indicates entry number)

Microphone switched off

Loudspeaker activated

Information available

Contents

Operating and Display Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Safety and Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Dialling and Phoning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

You Receive a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

You Want to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Display and Operating Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Menu-Guided Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using Added Features to Make Efficient Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

You Want a Convenient Way of Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

You Want to Use Functions while in a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

You Are a Team Member. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

You Want to Use Your Phone Efficiently in Special Situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

You Are Using Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Formulating Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Phone to Control Outside Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Redkey function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting up and mounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Connecting the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Labelling Configurable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

*/# Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

System and Software-Related Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Declaration Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Menu Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Equipment Provided

Telephone Handset Handset cord

Stand; can also be used as a

mounting frame for wall

mounting

Options

Quick User's

Guide and safety

information

Options

if the power supply is not supplied via the LAN

(see Installation and First-time Operation chapter)

Plug-in power adapter

Safety and Liability

Safety Information

Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions.

Connections

Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way.

Maintenance

Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician.

Always use a soft, moistened, or antistatic cloth to clean your phone. Do not use chemicals or other chemical products.

Ambient conditions

Do not operate the phone outside the temperature range of +5 °C to approx. +40 °C. Avoid direct sunlight and other sources of heat.

Protect your phone against the wet, excessive dust, corrosive liquids and steam.

Do not expose your phone to electromagnetic fields (electric motors, household appliances). The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other telephone sets.

Disposal

Be sure to dispose of your phone and its packaging in an environmentally compatible way; alternatively send it back to your supplier or servicing agent.

Intended Purpose

This telephone is designed exclusively for making and receiving phone calls on the appropriate system.

Exclusion of Liability

This product is manufactured in accordance with ISO 9001 quality criteria.

This product and the user information supplied with it have been produced with the utmost care. The product's functions have been tested and approved after comprehensive conformity tests. Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware.

The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are mentioned in the relevant places in the User Guides. Liability for loss of profit shall be excluded in any case.

Dialling and Phoning

You Receive a Call

This section explains the procedure for answering a call.

Answering a Call

Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:

Pick up the handset.

– or –

Press the Call key or Loudspeaker key.

The hands-free mode is activated.

Note

If the caller's phone number is received, it is shown on the display. If the phone number is stored on the phone or in the system, the display also shows the corresponding name. If there is not enough space on the display, a "+" appears; you can then use the Info key to display additional information.

Ending a Call

You want to end the call.

After the call, you can display the call duration or retrieve it using the Info key. Call charges are also displayed after any external call which you initiated, provided your provider supports this function.

Put the handset on-hook.

– or –

If you made the phone call in hands-free mode, press the End key or the Loudspeaker key.

– or –

END

If you want to make another call immediately: Press the END key.

The display reads "Enter number".

Note

After you have pressed the END key, your phone waits for you to key in a phone number.

Dialling and Phoning

You Want to Make a Call

This section explains the different ways you can make a call with your phone.

Dialling with the Phone Number

You want to call someone and key in that person's phone number.

Use the digit keys to key in the phone number.

The display shows the phone number.

☛

Note

You can use the Correction key to delete any incorrect digits.

Pick up the handset.

The person is called.

– or –

Call Press the "Call key" or the "Foxkey".

Dialling with Redial

You want to call one of the parties who called you recently.

Your phone automatically stores in the last-number redial list the phone numbers of persons who have called you – and their names, if available. You can call these persons back using the last-number redial list.

The person is called.

Press the Redial key.

The first phone number on the last-number redial list is displayed.

To scroll through the maximum of 10 phone numbers last dialled, press the Redial key.

– or –

v To scroll through the maximum of 10 phone numbers last dialled, press the

navigation key or the "v" Foxkey repeatedly.

Pick up the handset.

The phone number displayed is dialled.

Dialling and Phoning

Using Your Phone in Open Listening Mode

You want other people in the room to be able to listen in to the call.

The open listening function lets you activate the loudspeaker in addition to the handset.

During a call: Press the Loudspeaker key.

Open listening is now activated.

Note

You can continue with the call as usual using the handset.

Deactivating open listening: Press the Loudspeaker key a second time.

Open listening is now deactivated.

Note

To end a call in open listening mode, you need to press the Loudspeaker key and hang up the phone. If you mere ly replace the handset, the phone switches to the hands-free mode.

Using Your Phone in Hands-Free Mode

You want other people to join the conversation or to have your hands free while making the call.

The sound quality can be improved by keeping the volume of your phone as low as possible.

During a call: Press the Loudspeaker key.

Open listening is now activated.

Put the handset on-hook.

Hands-free mode is activated.

Note

Make sure the hands-free microphone is not obstructed.

To continue the call with the handset: Pick up the handset.

The loudspeaker and hands-free microphone are now deactivated.

Muting the Microphone

In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation.

You can switch the microphone on and off during a call.

Microphone Switching the microphone off: Press the "Microphone key" or the Foxkey

Microphone Switching the microphone on: Press the "Microphone key" or the Foxkey

"Micro".

The display shows the symbol n.

"Micro".

Using the Display and Operating Elements

Display

Abbreviations

Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood.

Navigating through the Foxkey menu

The Foxkey provides the functions available for the current situation.

The display shows the options currently available on the Foxkey. Use the Menu key to display further Foxkey options.

Press the Menu key repeatedly until you come to the option you want.

Navigating through info lines

In the idle state or when you are reading display texts the display shows an "i" in the symbol line.

An "i" in the display tells you that there is a list of callers, messages, or active functions available in various info lines. Use the Info key to scroll through info lines.

If there is not enough space on the display to show the entire text, a "+" appears. Press the Info key to see the rest of the text.

To retrieve info lines: Press the Info key repeatedly until the information appears.

Note

After the last info line, the display shows the idle text again.

To see the rest of the text: Press the Info key.

The display shows the rest of the text.

Note

Press the Info key as often as necessary to read the entire text.

Using the Display and Operating Elements

Keys

Pressing a Key

Depending on the situation and operating mode, a key may have various functions. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. Here are some examples:

Press the key.

<long> Keep the key held down for a moment (about 2 seconds).

<2x short> Press the key twice in quick succession.

<2x, 3x, 4x, etc.> In text mode, press the key twice, three times, four times, etc., in quick

succession.

Using the Foxkey

The Foxkey has variable functions. These functions are displayed above the key.

There are several contacts under the Foxkey to detect where it is pressed. So you need to press the Foxkey right under the function you want.

Press the Foxkey under the desired function on the display.

Using the Display and Operating Elements

Input

Enters digits

The digit keys are used to enter the digits 0 to 9.

Entering Letters and Special Characters

You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.

To enter letters and special characters using the digit keys, you need to be in text mode. The display shows the " " symbol. You can switch back and forth between number mode and text mode during your input.

To switch between number mode and text mode during your input: Press the Alpha key.

Note

If the phone is expecting a text input, the text mode is automatically activated.

The characters are assigned to the digit keys as follows:

- . ? 1 ! , : ; ’ " ¿ ¡ A B C 2 Ä Æ Å Ç

D E F 3 É d e f 3 é è ê

J K L 5 j k l 5

P Q R S 7 p q r s 7 ß

W X Y Z 9 w x y z 9

* / ( ) < = > % £ $ € ¥ ¤ § @ & <Space> #

<1x, 2x, 3x, etc.> Press the digit key repeatedly until you get the character you want.

a b c 2 ä æ å à ç

G H I 4 g h i 4 ì

M N O 6 Ñ Ö Ø m n o 6 ñ ö ø ò

T U V 8 Ü t u v 8 ü ù

+ 0

☛

Using the Display and Operating Elements

Switching between Upper and Lower Case

You want to switch between upper and lower case while making an input in text mode.

Upper-case input is initially activated in text mode. After the first letter of a word has been entered, the text mode automatically switches to lower-case input. You can use the Foxkey to switch manually between upper-case and lower-case input.

A>a To switch to lower-case input: Press the "A>a" Foxkey.

a>A To switch to upper-case input: Press the "a>A" Foxkey.

Note

Entering a Phone Number in Call Preparation

You want to enter a phone number without it being dialled automatically, so as to have time to check the number and, if necessary, to correct it. The number is not dialled until you go off-hook, for example by picking up the handset.

Enter a phone number in call preparation.

The display shows the phone number.

☛

Correcting your Input

You notice you have entered a wrong digit or character.

You can delete an incorrect input either character by character or completely.

END

To delete the last character: Press the Correction key.

To end the input without saving: Press the END key.

Note

You can go to the character you want to delete with the Cursor keys (see "Moving the Cursor").

Moving the Cursor

You want to go to a certain character for an input or correction.

Using the Cursor keys you can move the cursor left (–) or right (+).

You can move the cursor with the navigation key or the volume/cursor key.

Using the Display and Operating Elements

Menu-Guided Navigation

Undoing Actions

You can undo the last action without saving it by pressing the END key.

END

Press the END key.

Undoes the last action.

Note

To put the phone back into standby mode, you may have to press the END key several times.

Signals

Indicator LED Signals

These are the normal LED display types. Other display types are described in the troubleshooting section.

left LED flashes right LED flashes

Phone is ringing Voice mail, message, or callback

was received, but not yet answered

Using Added Features to Make Efficient Phone Calls

The following sections explain the supplementary features provided by your phone for more efficient use.

You Want a Convenient Way of Making a Call

This section explains some convenient features provided by your phone for making a call.

Dialling by Name – Quickdial

You want to make a call by entering a name.

With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned several letters. An efficient algorithm provides quick search results.

Requirement: The name and the corresponding call number are stored in one of the system’s phone book or in a connected external phone book.

Searching the system’s phone books

The surname and first name have to be separated by a space, for example "no s" (6 6 # 7) for Noble Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.

Searching external phone books

If you press the star key before entering the first digit, the search for the contact is carried out in the connected external phone books. Besides the surname and first name you also have to enter the first few letters of the town’s name. Example "no s be" (6 6 # 7 # 2 3) for Noble Stephen in Bern [f].

Searching the system’s phone books

Press the corresponding digit key once for the first few letters.

☛

For each letter, the display shows the corresponding digit, for example a "6" for the letter "n".

Press the Alpha key.

The phone searches for matching names.

You may have to enter another letter before the name you want or a list of names is displayed.

☛

Use the navigation key to scroll through the names until the name you are looking for appears on the display.

To call the person displayed: Pick up the handset.

The person is called.

Note

With Quickdial all phone books are searched simultaneously.

Using Added Features to Make Efficient Phone Calls

Searching external phone books

Press the key "*".

Press the corresponding digit key once for the first few letters of the first name/ surname.

☛

For each letter, the display shows the corresponding digit, for example a "6" for the letter "n".

Use the #-key to enter spaces.

Press the corresponding digit key once for the first few letters of the surname/ first name.

☛

Use the #-key to enter spaces.

Press the corresponding digit key once for the first few letters of the town’s name.

☛

ABC Press the "ABC" Foxkey.

The phone searches for matching names.

You may have to enter another letter before the name you want or a list of names is displayed.

☛

Use the navigation key to scroll through the names until the name you are looking for appears on the display.

To call the person displayed: Pick up the handset.

The person is called.

Note

When searching in external phone books, you must always enter parts of the first name, surname and town.

Using Added Features to Make Efficient Phone Calls

Dialling by Name

You want to make a call by entering a name.

The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book.

The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.

To search in all phone books: Press the Alpha key.

Text mode is activated. The display reads "Dialling by name: All".

To select a phone book: Press the corresponding Foxkey.

After "Dialling by name", the displays reads: selected phone book.

– or –

<2x short> To search the private phone book: Press the Alpha key twice in quick

succession.

Letter input is activated. Display reads "Dialling by name: Private".

Enter the first letter.

The phone searches for matching names.

☛

Note

The search function is not affected by upper/lower case and special characters. If the phone is unable to find a matching name, the display will show "List empty".

You may have to enter another letter before the name you want or a list of names is displayed.

☛

Use the navigation key to scroll through the names until the display shows the name you are looking for.

To call the person displayed: Pick up the handset.

The person is called.

Using Added Features to Make Efficient Phone Calls

Dialling from the Call List of Unanswered calls

You want to call someone who has previously tried to reach you.

Your phone has automatically stored the person's phone number in a call list. You can now call the person back using this call list.

The call list of unanswered calls contains a maximum of 10 entries.

The display reads "Missed calls"

Show Press the "Show" Foxkey.

The display shows a list of the last unanswered calls.

Use the navigation key to scroll through the entries.

To call the person displayed: Pick up the handset.

Once the call has been successfully connected, the entry is deleted from the call list.

Dialling from the Call List of Answered Calls

You want to call back someone whose call you answered.

Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list.

The list of answered calls contains a maximum of 10 entries.

Call list Press the "Call list" Foxkey.

Answered calls Press the "Calls" Foxkey.

Press the Menu key repeatedly until the display reads "Call list".

The display shows the list of the last calls.

Use the navigation key to scroll through the list of answered calls.

Pick up the handset.

The person is called.

Note

You can also access the list of answered calls by pressing the Redial key and holding it down for a moment.

Using Added Features to Make Efficient Phone Calls

Dialling with a Configurable Key – Number Key

You want to call someone whose phone number is stored under a configurable key.

You can dial the person by pressing the corresponding number key.

Activate the key's first allocated function: Press the key once.

The key's first allocated function is shown on the display.

– or –

<2x short> Activate the key's second allocated function: Press the key twice in quick

succession.

The key's second allocated function is shown on the display.

To call the person displayed: Pick up the handset.

The person is called.

Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function.

If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called party's phone will start ringing.

If the called party does not answer, you can also request a callback. The called party will see a continuous visual reminder of your callback request.

Situation

Callback To activate a callback request: Press the "Callback" Foxkey.

You called someone and hear the busy tone or the ring-back tone.

The display reads "Executed".

Put the handset on-hook.

The display reads "Call expected ..." and "Reset".

Note

You can have only 1 active callback request at a time. Your callback request will automatically be cancelled by the system after about half an hour. You can also cancel the callback request beforehand.

Reset Cancelling the callback request: Press the "Reset" Foxkey.

Using Added Features to Make Efficient Phone Calls

Answering Call Waiting

You are in a call and hear the call waiting tone. Someone is urgently trying to reach you.

You can either answer, deflect or reject the call.

Answer Answering the call: Press the "Answer" Foxkey.

1. Your original call partner is put on hold. You are now connected with the party who initiated the call waiting.

– or –

Deflection Press the "Deflect" Foxkey.

Enter destination subscriber as defined in the Chapter "Deflect a Call During the Ringing Phase".

☛

– or –

Reject Rejecting the call: Press the "Reject" Foxkey.

Exit Ending the current call and answering the call-waiting call: Press the "End"

Call Waiting on an Internal Subscriber

You want to talk to an internal subscriber. However, the person is busy.

As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or reject your call.

Call waiting Press the "Call waiting" Foxkey.

You remain connected with your original call partner. The call-waiting party hears the busy tone.

– or –

Foxkey.

1. The first call is terminated. You are now connected with the party who initiated the call waiting.

You hear the dialling tone.

Note

If the person rejects your call request or if call waiting is not possible, the call is disconnected (busy tone).

Using Added Features to Make Efficient Phone Calls

Starting an Announcement

You want to address internal subscribers directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system).

You can initiate an announcement to the selected subscribers, provided your system administrator has enabled your phone to do so.

Enter the phone number of the subscriber or group.

☛

Announcement Press the "Announcement" Foxkey.

Receiving an Announcement

After an attention tone you will be addressed via your loudspeaker.

You can listen to the announcement or stop it.

END

Press the Menu key repeatedly until the display reads "Announcement".

Pick up the handset.

The person hears the acknowledgement tone. The display reads "Announcement to: ...". You can now talk.

To continue the announcement as a phone call: Pick up the handset.

You are now connected to the person who initiated the announcement.

Note

All the other recipients of the announcement are excluded.

– or –

To stop the announcement: Press the END key.

Using Added Features to Make Efficient Phone Calls

Private call with PIN

You want to make a private call on your phone or on a third-party phone.

With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls [e]. The called party's display shows your personal phone number and not the number of the phone from which you are making your call. Any call charges incurred will be charged to you.

The call number dialled is not stored in the last-number redial list

Pick up the handset.

Enter #46 followed by your internal call number.

☛

Enter your PIN.

The phone is now enabled. You hear the external dialling tone.

Note

The factory setting "0000" is not accepted. First change the PIN as described under "Changing your PIN" or using the */# procedure *47 (see Chapter on */# procedures). If you have forgotten your PIN, your system administrator can reset it to the factory setting.

Enter the external call number directly, without the exchange access digit.

The external subscriber is called.

☛

Using Added Features to Make Efficient Phone Calls

You Want to Use Functions while in a Call

This section explains the different options provided by your phone while you are in a call.

Enquiry Call During a Call

You want to call someone else briefly without losing you r cu rre nt c all par tn er. The n yo u wa nt to r esu me y our conversation with your original call partner.

With the enquiry call function you can call someone else in the middle of a call and put your original call partner on hold. You can make enquiry calls to both internal and external subscribers.

Enquiry call Press the "Enquiry call" Foxkey.

Your original call partner is put on hold.

Enter the phone number of the enquiry call party.

The enquiry call party is called. You hear the ring back tone.

☛

END

Brokering between an Enquiry Call Party and Your Call Partner

You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two.

In an enquiry call you can use the brokering and the party on hold. Brokering is possible with both internal and external subscribers. You can also broker between conference parties as a group and an enquiry call party.

To end the enquiry call: Press the END key.

You are now back through to your original call partner.

Note

If your enquiry call party hangs up and you also go on-hook by mistake, you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold. If you pick up the receiver during the continuous ringing, you will be reconnected with your call partner.

function to switch back and forth between an enquiry call party

Brokering Brokering: Press the "Brokering" Foxkey.

Your call partner changes. The other call party is put on hold.

END

1) Depending on the system and the software version it is called "Brokering" or "2nd Call".

To terminate the current connection: Press the END key.

Call party disconnected. Connected with the call party on hold.

Using Added Features to Make Efficient Phone Calls

Transferring a Call Partner

You want to put your call partner through to someone else.

With the enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another.

Enquiry call Press the "Enquiry call" Foxkey.

Your original call partner is put on hold.

Enter the other party's phone number.

The other party is called.

☛

Connecting with notification: Wait until the person has answered the call. Announce the call party.

Put the handset on-hook.

Your call partner and the other person are now connected with each other.

– or –

Connecting without notificaton: Wait for the first ringing tone, then hang up.

The other party is then called directly by your original call partner.

Note

Recall: If the other party does not answer, the call comes back to your phone.

Parking a Call Partner

You want to put your call partner on hold without using a phone channel as a result.

You can park your call partner both locally and centrally. A locally parked call party can only be retrieved by the phone that originally parked the call. Local parking is possible only with the Foxkey menu.

With central parking your call partner is parked on the system's parking position and can be retrieved from any phone. Central parking can only be used with */# procedure *76 (retrieve with #76).

Park Press the "Park" Foxkey.

Your call partner is now parked locally. The display reads "Executed".

Put the handset on-hook.

The display reads "Call parked" and "Take back".

Take back To retrieve a parked call party: Press the "Take back" Foxkey.

Connected in hands-free mode.

To phone with the handset: Pick up the handset.

Using Added Features to Make Efficient Phone Calls

Making a Conference Call

You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call.

With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. You can broker between the parties as a group and the enquiry call party.

Depending on the system, a conference call can consist of up to 6 conference participants. You can hold a conference call with internal and external subscribers.

Conference Press the "Conference" Foxkey.

To connect the call party on hold: Press the Menu key repeatedly until the display reads "Conference".

The call party on hold is now included in the call: Conference call.

Note

You may hear an attention tone. This depends on the system's configuration.

Leaving a conference call: Put the handset on-hook.

The other conference parties remain in the call.

You Are Away from Your Desk

This section explains the different options provided by your phone when you want to leave your desk.

Using the Absence Key

You want to leave your desk and set up your phone for your absence.

Your phone has an Absence key. It is factory set as a call forwarding unconditional key. By simply pressing the Absence key you can activate a call forwarding unconditional.

Enter the phone number to which the call is to be forwarded.

☛

Press the Absence key.

The display reads "Forwarded to:" The call forwarding unconditional is activated.

– or –

To activate the last forwarded destination: Press the Absence key only.

The display reads "Forwarded to:" The call forwarding unconditional is activated.

Note

You can configure the Absence key like any other configurable key.

When you are back at your desk: Press the Absence key.

The call forwarding unconditional is deactivated. The phone reverts to the idle state.

Using Added Features to Make Efficient Phone Calls

– or –

Reset Press the "Reset" Foxkey.

Forwarding a Call

Yo u w ant to le ave yo ur des k. Cal ls fo r yo u a re to b e f orwarded to a different destination (e.g. phone or pager).

You can forward incoming calls to a different destination using Call Forwarding Unconditional.

Forwarding Press the "Forwarding" Foxkey.

OK Press the "OK" Foxkey.

Press the Menu key repeatedly until the display reads "Forwarding".

Press the navigation key repeatedly until the display reads "Forward to subscriber".

Enter the person's phone number.

☛

OK Press the "OK" Foxkey.

The display reads "Forwarded: ...".

Note

If a call is to be forwarded only when you are already in a call, select "Forward: busy" instead of "Forward: subscriber". You can deactivate call forwarding unconditional with the "Reset" Foxkey. You can also activate a call forwarding unconditional by remote control.

Using Added Features to Make Efficient Phone Calls

Forwarding a Call on No Reply

You want calls that you receive on your phone to be forwarded to another destination.

Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be activated when your phone is busy.

Forwarding Press the "Forwarding" Foxkey.

OK Press the "OK" Foxkey.

Press the Menu key repeatedly until the display reads "Forwarding".

Press the navigation key repeatedly until the display reads "Call forwarding on no reply to subscriber".

Enter the phone number of the destination to which your calls are to be forwarded.

☛

OK Press the "OK" Foxkey.

Call Forwarding on No Reply is now activated. The display reads "i" or "CFNR: ...".

To deactivate Call Forwarding on No Reply: Press the Info key repeatedly until the display reads "Call Forwarding on No Reply..." and "Reset".

Reset Press the "Reset" Foxkey.

Call Forwarding on No Reply is now deactivated.

Using Added Features to Make Efficient Phone Calls

Leaving a Message

You cannot be reached on your phone. You want any internal subscriber who calls you to get a message.

Requirement: The internal subscriber must have a phone capable of receiving messages.

Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system.

You can select the contents of your message from a list of 16 predefined texts. These texts can be edited to suit your requirements. The predefined texts are specified in the system configuration.

Forwarding Press the "Forwarding" Foxkey.

OK Press the "OK" Foxkey.

Press the Menu key repeatedly until the display reads "Forwarding".

Press the navigation key repeatedly until the display reads "Forward to message".

Use the navigation key to scroll through the predefined messages.

Edit the message contents, if necessary.

☛

OK To activate a message: Press the "OK" Foxkey.

Reset To deactivate a message: Press the "Cancel" Foxkey.

The display reads "Message activated".

Note

If you activate a call forwarding unconditional, the message you have left on your phone will be deactivated.

Using Added Features to Make Efficient Phone Calls

Locking your Phone

You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone.

You can lock your phone with a 2 to 10 digit PIN, see "Changing the PIN". The factory PIN setting is "0000".

<long> Press the Menu key and hold it down for a moment.

Lock Press the "Barring" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Lock".

Use the digit keys to enter the PIN.

For each digit entered, the display shows an "*".

☛

OK Press the "OK" Foxkey.

Press the navigation key repeatedly until the type of locking you want appears on the display.

OK Press the "OK" Foxkey.

The display reads "Executed".

Note

You can lock only the configuration ("Cfg: locked") or the entire phone ("Phone: locked").. In case of "Phone: locked" your private data cannot be viewed and external calls from your phone are only allowed as per system settings.

Unlocking Your Phone

You want to unlock your phone.

You can use the PIN to unlock your phone. If you have forgotten your PIN, your system administrator can reset it to the factory setting.

Reset Press the "Reset" Foxkey.

You are prompted to enter the PIN.

Use the digit keys to enter the PIN.

☛

OK Press the "OK" Foxkey.

For each digit entered, the display shows an "*".

Press the navigation key repeatedly until the display reads "Tel.: free".

The display reads "Executed". The phone is unlocked.

Using Added Features to Make Efficient Phone Calls

You Are a Team Member

This section explains the different options provided by your phone to communicate in a team.

Using the Team Key

You and your team partners want to be reachable at all times as a team and be able to communicate with one another as quickly as possible.

By pressing a single key you can call a team partner or answer a call for anyone in the team.

When a team partner receives a call or makes a call, the Team key lights up and acts as a busy display. It flashes when the team partner receives a call and is lit when he is making a call.

Calling a Team Partner

You want to call a team partner as quickly as possible.

Requirement: You have configured a configurable key as a Team key and stored the team partner's phone number under it.

Pick up the handset.

You hear the dialling tone.

Press the Team key for the team partner.

The phone number and possibly the name of the team partner are shown on the display. The team partner is called.

Substituting for a Team Partner

Your team partner is called. The Team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call.

You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again.

While the Team key is flashing: Pick up the handset.

You hear the dialling tone.

Press the Team key.

You are through to the person who is calling your team partner.

Note

Depending on your phone's configuration, as soon as you pick up the handset you are immediately connected with your team partner.

Using Added Features to Make Efficient Phone Calls

Starting an Announcement to a Team Partner

You want to tell a team partner something without waiting for a reply.

With the Team key you can initiate an announcement to a team partner.

Pick up the handset.

You hear the dialling tone.

<2x short> Press the Team key for the team partner twice in quick succession.

You hear the acknowledgement tone. The display reads "Announcement to ...". You can now talk.

– or –

<2x short> Initiating an announcement to a team partner using hands-free mode:

Press the Team key for the team partner twice in quick succession.

You hear the acknowledgement tone. The display reads "Announcement to ...". You can now talk.

You Want to Use Your Phone Efficiently in Special Situations

This section explains the different options provided by your phone for special situations.

Deflect a call during the ringing phase

You do not want to answer a call yourself but deflect it to another subscriber.

With the function "Deflect a Call During the Ringing Phase" during the ringing phase you can deflect calls to an internal or external subscriber or to the Voice Mail Box [c].

Your phone is ringing and the indicator LED is flashing. To deflect the call, proceed as follows.

Deflection Press the "Deflect" Foxkey.

Use the digit keys to key in the phone number.

☛

The display shows the phone number.

– or –

Dial the phone number using the Redial key function.

– or –

Dial the phone number using the dialling options described in the chapter "You Want a Convenient Way of Making a Call".

OK Press the Foxkey under "OK".The call is deflected to the desired subscriber.

Note

If the subscriber you want to deflect to is busy, the call will not be deflected. The display reads "Not available" and your phone still rings.

Using Added Features to Make Efficient Phone Calls

Reject a call during the ringing phase

You do not want to answer a call.

You can reject a call already during the ringing phase [c].

Reject Press the "Reject" Foxkey.

The connection is rejected and the caller obtains the busy tone.

Send text messages

You are unable to reach an internal subscriber and thus want to leave a message.

You can send a text message to an internal subscriber. The text message will appear on the person's display.

Requirement: The internal subscriber must have a phone capable of receiving messages.

You can either use the predefined message texts directly or edit them to create a new message.

Message Press the "Message" Foxkey, to use a message text from the list of 16 standard

Press the Menu key repeatedly until the display reads "Message".

texts available in the system.

The display switches into the text mode and shows the first message.

Use the navigation key to select the message you want.

Adapt or extend the text.

☛

OK Press the "OK" Foxkey.

Use the navigation key to select the destination: "Subscriber", "Group", or "All".

OK Press the "OK" Foxkey.

For subscriber and group: Enter the phone number.

☛

OK Press the "OK" Foxkey.

The message is sent.

Note

If the display reads "Not available", the message could not be sent.

Using Added Features to Make Efficient Phone Calls

Read text messages

Your display reads "New message received" or "Other message received". The right-hand indicator LED is lit.

The read function is used to retrieve a received message from the memory so you can read it. The first message received is the first message shown.

Read Press the "Read" Foxkey.

The message is displayed for 8 seconds. If the message runs over several lines, the next line will then be displayed automatically.

To show the next line before the 8 seconds have elapsed: Press the Infokey.

Delete To delete the message: Press the "Delete" Foxkey.

The message is deleted; the next message is retrieved from the memory. Once the last message has been deleted, the phone switches back to the idle state.

– or –

Call Call the sender: Press the "Call" Foxkey.

The person is called.

– or –

END

To end the reading process: Press the END key.

The phone reverts to the idle state. The message remains stored.

Note

The next message is only retrieved from the memory once you have deleted a message.

The LED remains lit as long as there are still messages in the memory.

Answering or Rejecting a Callback Message

Someone has asked you to call back. You can tell that there is a callback request because the Indicator LED is lit in the idle state.

The display reads "Call back required" and a phone number.

You can either answer or reject the callback request.

Call To answer the callback request: Press the "Call" Foxkey.

The person is called.

– or –

Delete To reject the callback request: Press the "Delete" Foxkey.

The callback request is rejected.

Using Added Features to Make Efficient Phone Calls

Picking up a call

You hear a phone ringing in your vicinity and want to pick up the call.

With the call pick-up function you can pick up the call from the other phone on your own phone.

Pick-up Press the "Pick-up" Foxkey.

Press the Menu key repeatedly until the display reads "Call pick-up".

The display shows the number of the phone from which you last picked up a call.

Enter the number of the phone from which you want to pick up the call.

☛

OK Press the "OK" Foxkey.

You are now connected with the caller.

Using the DTMF Mode. Activating/deactivating DTMF

You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode.

In the DTMF mode each key press generates a tone. If for example you key in a call number during a call, your call partner will hear the tone signals.

You can use the configuration mode ("DTMF" menu) to specify whether the DTMF mode should be generally activated or deactivated.

If the DTMF mode is generally deactivated, you can use the *-key to activate it temporarily (and deactivate it again) during the call. If the DTMF mode is generally activated (factory setting), the *-key does not have any function during the call.

Situation

<long> To activate the DTMF mode temporarily: Press the *-key and hold it down for a

You're in a call and the DTMF mode is generally deactivated. You want to activate the DTMF mode temporarily.

If you already made a number of entries during the call, clear them first by pressing the "C" key.

moment.

The display reads "DTMF _". You can now enter the DTMF characters. Press the "Reset" Foxkey to reset the DTMF mode.

When you hang up, the DTMF mode is automatically deactivated again.

Using Added Features to Make Efficient Phone Calls

Making a call on a third-party phone

You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room.

You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls.

You can activate the phone for a business [a] or private [c] call.

Once you have activated the phone using a */# procedure and your PIN, dialling by your private phone book is available.

The called party's display shows your personal phone number and not the number of the phone from which you are making your call.

Any call charges incurred will be charged to you.

Pick up the handset.

Enter #36.

☛

Enter your internal phone number. Enter your PIN.

The phone is now enabled. You hear the internal dialling tone.

Note

Enter the internal phone number or external phone number with the exchange access digit.

The person is called.

Note

You can as alternative put the handset on-hook and dial the phone number you want in call preparation within 60 seconds.

Note

When you hang up, dialling by name and your private phone book remain available for a whole minute so you can make another call.

– or –

Pick up the handset.

☛

Enter #46 for a private call. Enter your internal phone number. Enter your PIN.

The phone is now enabled. You hear the external dialling tone.

Using Added Features to Make Efficient Phone Calls

Note

Enter the external call number directly, without the exchange access digit.

☛

Paging an Internal Subscriber

You are unable to reach an internal subscriber and thus want to page them.

If the system is equipped with a paging system (PS), the person can be paged. The paged person can answer from any phone [a].

The external subscriber is called.

Page Press the "Page" Foxkey.

Press the Menu key repeatedly until the display reads "Page".

Enter the phone number of the person to be paged.

☛

OK Press the "OK" Foxkey.

Answering a Pager

Your pager is ringing and shows the phone number of the person trying to reach you.

You can answer from any internal phone [a].

Pick-up Press the "Pick-up" Foxkey.

OK Press the "OK" Foxkey.

The person is paged and sees your phone number on the pager.

Press the Menu key repeatedly until the display reads "Call pick-up".

Use the navigation key to select "Pager".

Enter your own internal phone number.

☛

OK Press the "OK" Foxkey.

You are now connected with the person who made the general bell.

Using Added Features to Make Efficient Phone Calls

Answering a General Bell

Via the general bell, you hear either your personal ringing pattern or the general ringing signal.

You can answer from any internal phone.

Pick-up Press the "Pick-up" Foxkey.

General bell Press the "General Bell" Foxkey.

OK Press the "OK" Foxkey.

Press the Menu key repeatedly until the display reads "Call pick-up".

Use the navigation key to scroll down to "General bell".

You are now connected with the person who made the general bell.

Suppressing your call number from your called party's terminal display

You do not want your call number to appear on the terminal display of a called party in the public network.

You have two possibilities[b]:

• If you never want your call number to appear, you can ask your system administrator to set up the system configuration accordingly.

• To suppress your call number display for certain calls only, select the function "CLIR per call" before dialling your party's call number. You can store the function under a function key or activate it with a */# procedure.

The CLIR per call function is available on a function key.

Before the call: Press the CLIR per call function key.

Note

Suppressing your phone number from the display only works with external calls and has to be subscribed to with your provider.

Using Added Features to Make Efficient Phone Calls

Tracing Malicious Calls

Your are being threatened or molested by a call. You want to identify the caller.

Using the MCID function ( Malicious Call Identification), the provider records the following call data:

• Your phone number

• The caller's phone number

• The date and time of the call

MCID has to be enabled by your provider. Your provider will inform you about accessing the recorded call data.

Note

MCID has to be stored under a configurable key.

During a call: Press the function key for MCID.

– or –

After the call do not hang up: press the function key for MCID while you hear the busy tone.

You Are Using Line Keys

This section explains the different options provided by your phone, if your system administrator has assigned you one or more configurable keys as Line keys. Line keys turn your phone into a key phone.

A line has a number which can be used to make an external call. One or usually several phones can be connected to this line, for example, in a travel agent's all the staff assigned to handling Europe as a travel destination. A Line key has an LED to indicate the line's status and lets you answer calls on that line.

If your phone has one or more Line keys, the top left-hand key on the array of configurable keys always belongs to your personal line.

Answering a Call on a Line Key

You are called on one or more Line keys. The line key(s) flash rapidly. You want to answer the call on one of the Line keys.

To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the receiver without pressing a Line key, you are connected with the call on the line with the highest priority.

Pick up the handset.

Connection with the line with the highest priority.

– or –

Press the Line key.

The line is selected.

Pick up the handset.

Connection with the selected line.

Using Added Features to Make Efficient Phone Calls

Phoning over a Line Key

You want to make a call via a Line key.

You can make a call via any free Line key. Each Line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the active Line key.

The call charges are recorded separately for each Line key.

Enter the person's phone number.

☛

Press a free Line key.

The Line key lights up. The line is selected. The person is called in hands-free mode.

Pick up the handset if necessary.

Parking a Call Partner on a Line Key

You are connected with your call partner via a Line key and decide to park the party.

You can park your call partner on the current Line key.

Park Press the "Park" Foxkey.

The display reads "Executed". The Line key flashes slowly.

To retrieve a parked call party: Press the relevant Line key.

You are now through to the parked call partner again.

Switching active lines

You are in a call and want to answer a call on another Line key or make a call.

You can switch lines by pressing a key. The active call is automatically parked locally.

Press the Line key you want.

The active call is parked. The call on the selected line is activated.

To retrieve a parked call: Press the relevant Line key.

The parked call is reactivated.

Note

You cannot take a call on a line between two other call parties by pressing the corresponding Line key.

Using Added Features to Make Efficient Phone Calls

Activating/Deactivating Functions by Remote Control

You are not at your desk and want to set various functions on your phone from a different phone.

You can activate / deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system.

Remote control is possible from within and from outside the system. For external remote control, the system administrator has to give you the dial-in number.

The remote control is initiated using a special */# procedure. You can then enter the function commands and */# procedures in the usual way.

To remote control from a third-party phone: Pick up the handset.

To initiate remote control:

☛

Enter */# procedure *06. Enter your phone number.

Enter the */# procedure for activating/deactivating the function you want.

☛

Put the handset on-hook.

Personalizing Your Phone

Basic Settings

This section explains how to adapt the phone's basic settings to suit your personal requirements.

Setting the Display Contrast

You may find the display is too bright or too dark.

You can adjust the display contrast.

<long> Press the Menu key and hold it down for a moment.

Display Press the "Display" Foxkey.

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Display".

The display shows the current contrast setting.

Use the navigation key to set the contrast.

The contrast setting is stored.

Configuring the DTMF Mode

You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone.

This setting can be made in the configuration mode.

<long> Press the Menu key and hold it down for a moment.

DTMF Press the "DTMF" Foxkey.

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "DTMF".

Use the navigation key to activate or deactivate the DTMF dialling mode.

The setting is stored.

Personalizing Your Phone

Selecting the Language

The display text is not in the language you want.

You can select a different language in the configuration mode. The menu item under which you select your language is marked by an "*" in front of the word for "language" in the language of your choice, e.g. "*Language" for English.

Situation

<long> Press the Menu key and hold it down for a moment.

*Language Press the "*Language" Foxkey.

OK Press the "OK" Foxkey.

German is set as the language on your phone.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "*Language".

The display shows the set language.

Use the navigation key to select the language you want, e.g. "English".

The display text appears in your selected language.

Setting the Volume during a Call

You want to adjust the volume while in a call.

This automatically adjusts the volume of the handset and loudspeaker.

The new volume will remain stored even after the call is ended.

To reduce the volume: Press the –-key.

To increase the volume: Press the +-key.

Personalizing Your Phone

To activate headset operation

You have connected a headset and now want to activate the headset mode.

A headset can be connected instead of or in parallel with the handset. You can switch the headset mode on and off in the configuration mode.

If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset.

When using the headset mode to make phone calls, you can also use the "Open listening" Foxkey to switch on the phone's loudspeaker.

If you are using the headset mode to make phone calls and open listening is activated, you can activate hands-free operation by pressing the "Hands-free operation" Foxkey. The headset is then deactivated automatically. The phone's loudspeaker and microphone are activated. You can switch back to the headset mode without open listening mode by using the "Headset" Foxkey.

This phone supports headsets based on the DHSG standard, which allows you to set up and to end calls from the headset. Ask your dealer which headsets are particularly well suited for this phone.

<long> Press the Menu key and hold it down for a moment.

Headset Press the "Headset" Foxkey.

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Headset".

The display reads "On" or "Off".

To activate/deactivate headset operation: Use the navigation key to switch between "On" and "Off".

Personalizing Your Phone

Using the Headset

You wish to use a headset with your phone.

If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset.

Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:

Press the Call key or Loudspeaker key.

The call is provided on your headset.

– optional –

Open listening Press the "Open listening" Foxkey.

The phone’s loudspeaker is switched on and the headset is switched off.

Hands-free operation Press the "Hands-free operation" Foxkey.

The phone’s microphone is switched on and the headset microphone is switched off.

Headset Press the "Headset" Foxkey.

Back to the headset mode.

Ending a Call: Press the End key or the Loudspeakerkey.

Changing the PIN

You want to change the PIN used for locking/unlocking your phone (see "Locking your phone" and "Unlocking your phone").

The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new PIN.

If you have forgotten your PIN, your system administrator can reset it to the factory setting.

<long> Press the Menu key and hold it down for a moment.

PIN Press the "PIN" Foxkey.

☛

OK Press the "OK" Foxkey.

☛

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "PIN" (on older systems the display reads "Code").

The display reads "Old PIN:".

Use the digit keys to enter the current PIN.

For each digit entered, the display shows an "*".

The display reads "New PIN:".

Use the digit keys to enter the new PIN.

For each digit entered, the display shows an "*".

The display reads "Confirmation:".

Personalizing Your Phone

Use the digit keys to enter the new PIN again.

☛

OK Press the "OK" Foxkey.

Entering the Display Text for the Idle State

You want to change the text displayed by your phone in the idle state.

Instead of the date and/or time you can enter a personal text for the text displayed in the idle state.

For each digit entered, the display shows an "*".

The new PIN is stored.

<long> Press the Menu key and hold it down for a moment.

Text Press the "Text" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Text".

The display reads "Idle text:".

Use the digit keys to enter the text.

☛

OK Press the "OK" Foxkey.

Automatic Hands-Free Mode

You want to answer a call without picking up the handset or pressing a key.

In the configuration mode you can choose whether your phone should immediately and automatically activate hands-free operation after one ring, for internal calls or announcements.

<long> Press the Menu key and hold it down for a moment.

Hands-free operation Press the "Hands-free operation" Foxkey.

OK Press the "OK" Foxkey.

The text is stored.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Hands-free operation".

Use the navigation key to select the type of call for which hands-free operation is to be activated automatically.

The setting is stored.

Personalizing Your Phone

Protect against Intrusion/Announcements

You want to protect against intrusion or announcements.

You can use the configuration mode to define that call waiting or announcement are not enabled on your terminal.

<long> Press the Menu key and hold it down for a moment.

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Intrusion" or "Announcement".

Press the "Call waiting" or "Announcement" Foxkey.

Use the navigation key to switch between "Allow" and "Protect Against".

The setting is stored.

Setting the Ringing Properties

This section explains how to set your phone's ringing tone properties.

Setting the Ringing Volume on your Phone during Ringing

You want to adjust the ringing volume.

You can adjust the ringing volume while the phone is ringing.

Quieter: Press the –-key.

Louder: Press the +-key.

Setting the Ringing Properties on the Phone

You want to change the way in which your phone rings.

You can set the ringing volume, ringing speed, and ringing melody.

<long> Press the Menu key and hold it down for a moment.

Ring Press the "Ring" Foxkey.

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display reads "Ring".

The display reads "Ringing volume".

Use the navigation key to set the ringing volume.

The display reads "Ringing melody".

Personalizing Your Phone

Use the navigation key to select the ringing melody.

OK Press the "OK" Foxkey.

The display reads "Ringing speed".

Use the navigation key to set the ringing speed.

OK Press the "OK" Foxkey.

The ringing properties are stored.

Note

You can test the setting using the "Test" Foxkey.

Phone Book Management

This section explains how to enter a subscriber into the phone book and how to edit or delete a phone book entry.

Creating a New Phone Book Entry

You want to store your own phone numbers.

You can save and change your own phone numbers on your phone. You cannot change the phone numbers stored in the system.

The operator prompting described applies to the system types listed under [a]. The operator prompting for the other system types differs slightly.

Phone book Press the "Phone book" Foxkey.

Edit Press the "Edit" Foxkey.

New Press the "New" Foxkey.

Press the Menu key repeatedly in the idle state until the displays reads "Phone book".

The display reads "Edit".

The display reads "New".

The display reads "Enter number".

Use the digit keys to key in the phone number you want to store.

☛

OK Press the "OK" Foxkey.

The display reads "Enter name".

Note

The text mode for letter input is automatically activated.

Personalizing Your Phone

Use the digit keys to key in the name of the party you want to store.

☛

OK Press the "OK" Foxkey.

The changes are now stored.

Editing a Phone Book Entry

You want to edit a phone number stored on your phone.

You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system.

The operator prompting described applies to the system types listed under [a]. The operator prompting for the other system types differs slightly.

Phone book Press the "Phone book" Foxkey.

Edit Press the "Edit" Foxkey.

Browse Press the "Browse" Foxkey.

Press the Menu key repeatedly in the idle state until the displays reads "Phone book".

The display reads "Edit".

The display reads "Browse".

Use the navigation key to scroll through the entries and select an entry.

The display shows the name of the entry.

Note

You now have different options:

Modify To change an entry: Press the "Modify" Foxkey.

The display shows the old phone number.

Use the digit keys to key in the new phone number.

☛

OK Press the "OK" Foxkey.

The display shows the old name.

Use the digit keys to enter the new name.

☛

OK Press the "OK" Foxkey.

The data is now stored.

– or –

Personalizing Your Phone

Delete Press the "Delete" Foxkey.

To delete an entry: Press the Menu key repeatedly until the display reads "Delete".

The entry is empty.

Configuring Keys

This section explains how to assign phone numbers and functions to a configurable key.

There are two different keys for storing numbers:

• a configurable key – accessible at all times

• the Foxkey itself – accessible only in the idle state

Storing a Phone Number under a Key – Number Key

You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit.

You can store a phone number including the associated name under any key that is configurable. The key automatically becomes a number key.

Each configurable key is assigned 2 memory locations allowing you to store 2 phone numbers under a single configurable key.

<long> To store a phone number under a configurable key: Press the key and hold it

down for a moment.

– or –

<long> To store a phone number under the Foxkey: Press the Foxkey and hold it down

for a moment at the appropriate place in the idle state.

Note

From here on, the operating sequence is the same as for: Storing under a configurable key (2 storage locations) and storing under the Foxkey (1 memory location).

Note

Key already configured: See "Clearing a key".

Use the navigation key to select "Number key".

OK Press the "OK" Foxkey.

The display reads "Enter number".

1. Enter the phone number.

☛

OK Press the "OK" Foxkey.

The display reads "Enter name".

Personalizing Your Phone

Enter the name.

☛

OK Press the "OK" Foxkey.

1. The first phone number is stored; the display reads "Enter number".

2. Enter the phone number.

☛

OK Press the "OK" Foxkey.

The display reads "Enter name".

Enter the name.

☛

OK Press the "OK" Foxkey.

Storing a Function under a Key – Function Key

You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand.

You can store a function under two different keys:

• a configurable key – accessible at all times

• the Foxkey itself – accessible only in the idle state

2. The phone number is stored.

A function key is assigned 2 memory locations. Usually a function

• is activated with the instruction sequence of memory 1

• and is deactivated with the instruction sequence of memory 2.

The function key indicates the status of the key:

• Lit: Function activated.

• Not lit: Function is deactivated.

<long> To store a function under a configurable key:

Press the key and hold it down for a moment.

Key not configured: The display reads "Number key".

– or –

Storing a function under the Foxkey: Press the Info key repeatedly until the display shows your personal Foxkey allocation.

<long> Press the Foxkey and hold it down for a moment in the appropriate place in the

idle state.

Key not configured: The display reads "Number key".

Note

Key already configured: See "Clearing a key".

Personalizing Your Phone

Note

From here on, the operating sequence is the same as for: Storing under a configurable key and storing under the Foxkey.

Use the navigation key to scroll to the "Function key" entry.

OK Press the "OK" Foxkey.

Use the navigation key to select the function you want.

Further prompting depends on the function

Note

Besides the predefined functions you can also define your own function. For more information, please refer to the section "Formulating Functions".

OK Press the "OK" Foxkey.

The function is stored under the key.

Storing a Team Partner under a Key – Team Key

You and your team partners want to be permanently available as a team. You want to be able to call one another by pressing a key.

You can configure a configurable key as a Team key and then assign it to a team partner.

You can choose whether you also want a ringing signal in addition to the flashing Team key whenever a team partner is called. You can configure a ringing delay for the ringing tone.

You can choose between answering directly using automatic hands-free operation, picking up the handset, and pressing the Team key.

<long> Press the configurable key and hold it down for a moment.

Key not configured: The display reads "Number key".

Note

Key already configured: See "Clearing a key".

Use the navigation key to scroll to the "Team key" entry.

OK Press the "OK" Foxkey.

The display reads "Enter number".

Enter the phone number.

☛

OK Press the "OK" Foxkey.

The display shows the ringing properties: Ringing/Ringing delay.

Use the navigation key to select ringing/ringing delay: "Off" for no ringing tone, "On" for immediate ringing tone, and "After 10 seconds", "After 20 seconds" and "After 30 seconds".

Personalizing Your Phone

OK Press the "OK" Foxkey.

The display reads "Melody".

Use the navigation key to select the melody:

Note

You can test the setting using the "Test" Foxkey.

OK Press the "OK" Foxkey.

The display reads "Speed".

Use the navigation key to select the speed:

Note

You can test the setting using the "Test" Foxkey.

OK Press the "OK" Foxkey.

The display reads "Answer".

To change the settings used to answer a call: Use the navigation key to select the answering mode: "Key" for answering the call by pressing the Team key; "Handset" for answering by picking up the handset; and "Hands-free" for automatically answering with hands-free.

Note

The "Handset" and "Hands-free" settings only work when the ringing signal is activated.

OK Press the "OK" Foxkey.

The display reads "Priority" or "No priority".

Note

The "Priority" function is available only if you selected "Handset" or "Hands-free" as the answering mode.

Use the navigation to select the priority you want from 1 to 8.

Note

1 stands for the highest priority; 8, for the lowest.

OK Press the "OK" Foxkey.

The settings are stored.

Personalizing Your Phone

Clearing a Key

You want to clear the assignment made to a configurable key.

The function "Delete key" is available for this purpose in the configuration mode.

<long> Press the configurable key and hold it down for a moment.

The display shows the key type.

– or –

<long> Press the Foxkey with a long keystroke.

The display shows the key type.

Use the navigation key to select the "Clear key" entry.

OK To clear a key: Press the "OK" Foxkey.

The key configuration is cleared.

Configuring Line Keys

This section explains how to adapt your Line key settings to suit your personal requirements.

Note: Your system administrator will determine whether your phone has Line keys.

Setting the Response of a Line Key

You want to set the response of a Line key in case you are called on that Line key.

You can choose whether you also want a ringing signal in addition to the flashing Line key when you receive a call on a Line key. You can configure a ringing delay for the ringing tone.

You can choose between answering directly using automatic hands-free operation, picking up the handset, and pressing the Team key to answer a call.

Answering an external call using automatic hands-free operation is not available.

<long> Press the Line key you want and hold it down for a moment.

The display reads "Line key".

Note

The Personal key is also treated as a line key.

OK Press the "OK" Foxkey.

The display shows the ringing properties: Ringing/Ringing delay".

v V Use the "v" or "V" Foxkey to select ringing/ringing delay.

"Off" for no ringing tone, "On" for immediate ringing tone, and "After 10 seconds", "After 20 seconds" and "After 30 seconds".

OK Press the "OK" Foxkey.

The display reads "Melody".

Use the navigation key to select the melody:

Note

You can test the setting using the "Test" Foxkey.

OK Press the "OK" Foxkey.

The display reads "Speed".

Use the navigation key to select the speed:

Note

You can test the setting using the "Test" Foxkey.

OK Press the "OK" Foxkey.

The display reads "Answer".

To change the settings used to answer a call: Use the navigation key to select the answering mode: "Key" for answering the call by pressing the Line key and "Handset" for answering by picking up the handset.

Note

The "Handset" setting only works when the ringing signal is activated.

OK Press the "OK" Foxkey.

The display reads "Priority" or "No priority".

Personalizing Your Phone

Use the navigation to select the priority you want from 1 to 8.

Note

1 stands for the highest priority; 8, for the lowest. Available only if "Handset" answering is selected. Not available to the Personal key.

OK Press the "OK" Foxkey.

The display reads "Seize".

Use the navigation key to select the type of line seizure: "Key" for connecting with the corresponding line by pressing the Line key, "Handset" for connecting with the corresponding line by picking up the handset.

OK Press the "OK" Foxkey.

The settings are stored.

Personalizing Your Phone

Formulating Functions

This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and how to assign it to a key.

Function under a Foxkey

You want to know the status of a function stored under the Foxkey.

Certain functions are shown with a check mark on the display when the function is activated:

• T visible to the left of the function name: Function is activated.

• T not visible: Function is deactivated.

Function Commands

You can use function commands to define a function to suit your personal requirements. A function can consist of one or more function commands, function codes, and the phone nu mber. You can either carry out a function directly or store it under a key (select function "configurable").

The following function commands are available (see "Entering letters and characters"):

"A" Seize line with highest priority

"I" Seize line

"X" Disconnect

"P" Pause 1 second before the next operation

"Lxx" Seize line xx (Line keys)

"N" Use the phone number entered in call preparation

"." Control key function

"Z" Activate/deactivate DTMF mode

"R" Use the phone number last dialled

"Y" Disconnect and reseize the line.

Examples of how to define a function:

"IR" Seize line ("I"),

dial phone number last dialled ("R")

"I201" Seize line ("I") and dial phone number 201

"I*21201X" Seize line ("I"),

activate call forwarding unconditional ("*21") to phone number 201,

disconnect ("X")

Note

Text mode has to be activated before you can enter function commands.

Using the Phone to Control Outside Systems

Redkey function

Yo u wan t to use y our phon e to swit ch o n a he ati ng sy stem, operate a sun blind, call for help, trigger an alarm or actuate another function on an outside system.

Triggering a Function with a Redkey

Your system administrator can set up one or more Redkeys on your phone. Pressing a Redkey then triggers the configured function on the connected outside system.

A Redkey can be set up by the system administrator on any configurable key of your phone. Redkeys can only be set up via the system configuration. It is not possible to modify a Redkey configuration via your phone.

Ask your system administrator whether Redkeys have been set up on your phone, where and what for.

You’re making a call or dialling a number or being called or the phone is in the idle state:

Press the Redkey to trigger the function.

Note

The function is always actuated regardless of whether you press the Redkey once, twice or hold it down for a moment.

Status display

The outside system can acknowledge that a function has been actuated by a Redkey by sending a message to the phone’s display (with or without a prompt to acknowledge the message).

Installation and First-Time Operation

Setting up and mounting the phone

With the aid of the supplied stand you can set up the phone as a desktop phone or mount it to the wall.

Setting the phone up as a desktop phone

You can set up the phone either at a 40° or a 25° angle. To do so, insert the stand as a rest in different positions into the back of the phone until it snaps into place.

1. Insert the stand as indicated on the installation diagram until it snaps into place.

2. Connecting the handset: Plug the connector at the rippled end of the handset cord into the socket on

the handset. Plug the connector at the loose end of the cord into the handset socket on the underside of the phone. To relieve the strain on the cable feed the cable through one of the cable guides on the stand.

3. Connect the phone as indicated in the paragraph "Connecting the phone".

25°

40°

Installation and First-Time Operation

Wall mounting

You can also mount the phone on the wall. To do so, screw the stand onto the wall as a bracket and hook the phone onto the stand.

Note: As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted, you need to use a ribbon cable with a short connector for the cord. Ask your dealer for a list of suppliers for a suitable ribbon cable.

1. Fit the screws for securing the stand and mount the stand (Figure A).

2. Connect the handset cord and the phone cod to the phone (Figure B). Refer to the paragraph

"Connecting the phone" for the correct connection assignment.

3. Insert the phone into the stand horizontally (Figure C-1) and slide downwards (Figure C-2).

4. Unscrew the cams for holding the handset (Figures D-1 to D-3).

5. Insert the handset.

3.5 mm

145 mm

130 mm

65 mm

151 mm

Installation and First-Time Operation

Dismantling

Desktop phone:

1. Disconnect the phone cord and remove.

2. Carefully pull the stand away in the opposite direction.

Wall set:

1. Carefully slide the phone upwards out of the stand.

2. Disconnect the phone cord and remove.

Connecting the phone

Connecting to the IP network

Connecting a PC (if required)

Connecting the handset

Connecting the headset

Connecting the power supply

Note: Your system administration will take care of the IP addressing and the commissioning of the

phone. The IP addresses and other information on your set are available through the local configuration mode (press and hold down the END key).

Connecting your phone to the LAN

This phone communicates via the same connection as your PC (IP network / LAN). This means you do not need a special phone connection. Ask your system administrator if you have any doubts about your phone’s connection.

1. Connecting the LAN cord (not included in the scope of delivery) to a LAN socket.

2. Plug the connector at the loose end on the underside of the phone into the LAN socket.

3. Desktop installation only: To relieve the strain on the cable feed the cable through one of the cable

guides on the stand.

Connecting your PC to the LAN

If required, you can connect your PC or another LAN device to the phone, for example a printer.

1. Connecting the LAN cord (not included in the scope of delivery) to the PC’s network socket.

2. Plug the connector at the loose end on the underside of the phone into the PC socket.

3. Desktop installation only: To relieve the strain on the cable feed the cable through one of the cable

guides on the stand.

Installation and First-Time Operation

Connecting the power supply

If your LAN supports Power-Over-Ethernet (PoE), the phone will be powered via the LAN cord and you will not require a power adapter.

If your LAN does not support PoE or if you have installed a switch between the LAN and the phone that does not support PoE, you will need the optional power adapter to power the phone.

Note: Only use the original power adapter

1. Plug the round connector of the thin power cord on the underside of the phone into the power socket.

2. Desktop installation only: To relieve the strain on the cable feed the cable through one of the cable

guides on the stand.

3. Connect the power supply to the mains.

Logging Your Phone on

Your system administrator has to prepare the system before you can log on your phone.

Labelling Configurable Keys

The Quick User’s Guide (enclosed supplement) contains labels for the configurable keys.

1. Cut out the label.

2. On the label make a note of the stored functions or of the names corresponding to the numbers stored.

3. Carefully remove the transparent cover next to the configurable keys.

4. Place the label into the recess next to the configurable keys.

5. Carefully replace the transparent cover. The Quick User’s Guide is also available as an electronic document. You can download it from the internet. Use the address indicated on the last page of this document.

In the electronic version of the Quick User’s Guide you can label the fields on the PC and then print them out.

Troubleshooting

Your call partner cannot hear you or you cannot hear your call partner

Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation").

Handset off-hook, no dialling tone, no display

Make sure the phone cord is correctly plugged in to both the phone and the LAN socket (see "Installation").

Display reads "Not configured", handset off-hook, no dial tone

Your phone has not been assigned a call number. Contact your system administrator.

Display is working, but connection is not possible

Your phone may be locked. Unlock your phone (see "Locking/unlocking your phone").

Freely configurable keys cannot be configured.

The configuration may be locked. Unlock your phone (see "Locking/unlocking your phone").

The display reads: "trying to register"

The telephone cannot be registered. Contact your system administrator.

Insufficient display contrast

The setting for the display contrast is inadequate. Alter the setting in the configuration mode, see "Setting the display contrast".

Impaired sound quality during hands-free operation

The sound quality can be affected if the volume is too loud – turn down the volume. If the sound quality fluctuates, contact your system administrator.

Impaired sound quality when making phone calls

The sound quality can be affected by electromagnetic interference's of the screen and by the network transmission quality (LAN). Contact your system administrator.

Note

For all other messages, faults and questions you may have, contact your system administrator.

*/# Procedures

Functions that are not available via the menu can be activated using */# procedures.

You can either type in a */# procedure directly or store it under a key.

You can only activate certain */# procedures if the same function cannot be obtained via the menu.

The availability of certain */# procedures may be restricted depending on the system and software version.

Activate/deactivate function via third-party phone (remote control)

Announcement

•To a subscriber

• To a group

•Answer to group

Announcement service

• Activate group 1 or 2

• Deactivate group 1 or 2

Appointment reminder

• Activate single order

• Clear single order

• Activate standing order

• Clear standing order

Callback Message / Message LED

•Activate

• Delete (from receiving phone)

Call Forwarding on No Reply (CFNR)

• Protect against

• Allow to own set

•Activate CFNR

•Clear CFNR

• CFNR to last configured Activate SC

• CFNR to last configured Clear SC

• CFNR to preconfigured Activate SC

• CFNR to preconfigured Clear SC

• Activate CFNR to pager or general bell

• Clear CFNR to pager or general bell

*/# Procedure

*06 <SC No.> <Function>

*7998 <SC No.> *79 <Gr. No.> *89

*93 1 or 2 #93 1 or 2

*55 <hh mm> #55 *56 <hh mm> #56

*38 <SC No.> #38 <SC No.>

*02 #02 *61 <SC No.> #61 *61# #61 *62 #62 *68 #68

Remote control

X X X X

X X

X X X X X X X X X X

Call waiting

• Activate in suffix dialling

• Protect against

• Allow to own set

Change the PIN (Code) x = old PIN, y = new PIN

*43 *04 #04

*47 x * y * y # X

X X

*/# Procedures

*/# Procedure

Controlling Relays

•Activate

•Deactivate

Deactivate all active functions (except user group)

Displaying your own call number to the destination subscriber (CLIP and CLIR):

• Suppress call number display for this call (CLIR call by call)

• Suppress call number display for all calls (CLIR) [g]

• Always display call number (CLIP) [g]

• Display call number for this call only (if CLIR (*31#) is activated) [g]

Do not disturb (call protection)

•Activate

•Deactivate

Exclude internal subscribers from a conference #71

Finding by paging system

• Page subscribers in prefix dialling

• Page subscribers in suffix dialling

•Answer the pager

Follow me

•Activate

•Clear

*74<Relay No.> #74<Relay No.>

*00 X

*31 <Destination No.>

*31#

#31# #31 <Destination No.>

*26 #26

*81 <SC No.> *81 *82 <SC No.>

*23 <SC No.> #23

Remote control

X X

Forward calls (CFU)

•Protect against

• Allow to own set

•Activate CFU

•Clear CFU

• CFU to last configured Activate SC

• CFU to last configured Clear SC

• CFU to preconfigured Activate SC

• CFU to preconfigured Clear SC

•Activate CFB

•Clear CFB

• CFB to last configured Activate SC

• CFB to last configured Clear SC

• Activate CFU to standard message

• Clear CFU to standard message

• Activate CFU to pager or general bell

• Clear CFU to pager or general bell

*02 #02 *21 <SC No.> #21 *21# #21 *22 #22 *67 <SC No.> #67 *67# #67 *24 <Text No.> #24 *28 #28

X X X X X X X X X X X X X X X X

*/# Procedures

*/# Procedure

General bell

• Find with coded ringing in prefix dialling

• Find with coded ringing in suffix dialling

• Answer coded ringing

• Answer ringing signal

Intrusion

• Protect against

• Allow to own set

Lock/unlock the phone

•lock

•unlock

• Single call unlock

Making a call on a third-party phone

• Business Calls

• Private Calls

Open door *74 <Door intercom system No.>

Park

• Park subscribers in suffix dialling

• Connect with parked subscriber

Pick up a Call (Fast Take) *88 <SC No.>

Picking up a call *86 <SC No.>

Private call with PIN #46<SC No.><pers. PIN>

*81 <SC No.> *81 *82 *83

*04 #04

*33 <PIN># #33 <PIN># #36 <SC No.><PIN>

#36 <SC No.> <PIN> #46 <SC No.> <PIN>

*76 #76

Remote control

X X

Set up a conference call

•Preset

•Variable

Switch over Switch Groups 01..20

• Switch to switch group xx in position y (xx = 01..20, y = 1..3)

Switch the Phone Network Manually – LCR (Fallback) (after fallback the external phone number last dialled is selected automatically)

*70 <Conf. No.> *71 <SC No. 1> * to <SC No. 5> #

*85 <xx> <y>

*90 X

*/# Procedures

Text Message (Standard Text) with / without Parameter

•Send to a subscriber

• Send to a group

•Send to all

User group (UG)

• Log into all user groups

• Log out of all user groups

• Log into a particular user group

• Log out of a particular user group

Voice Mail System

• Record greeting (x=1,2,3)

• Monitor greeting (x=1,2,3)

• Delete greeting (x=1,2,3)

• Activate greeting (x=1,2,3)

• Deactivate greeting (x=1,2,3)

• Listening to voice messages

(x = 1,2,3 : personal greeting 1,2,3 (x = 7 : global greeting (x = 8 : global overflow greeting

1) Required only by remote control

*/# Procedure

*3598 <SC No.> <Text No.> [Param.] # *35 <Gr. No.> <Text No.> [Param.] # *3599 <Text No.> [Param.] #

*4800 #4800 *48 <UG No.> #48 <UG No.>

*913 x <PIN *#913 x <PIN1)> # #913 x <PIN1)> #> *933 x <PIN1)> #> #933 x <PIN1)> # *#94 x <PIN1)> #

> #

Remote control

X X

X X X X

X X X X X X

System and Software-Related Functions

You want to activate a feature described in these Instructions but the system will not let you.

Some systems or system versions do not support all the features. The corresponding text sections are identified by a number inside square brackets. The list below indicates which system versions support the relevant features. For more information contact your system administrator.

ISDN-5.5 I6 I6.5 I6.6 I7

[a]X XXXX

[b] X X X X

[c] X X X X

[e] X X X

[f] X X

[g] X

Declaration Open Source Software

About Open Source Software

This product contains Open Source Software from third-party suppliers subject to GNU licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General Public License).

The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http://www.aastra.ch/docfinder

The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface (URL: <IP address of your system terminal>.

Please read through the text carefully to find out all you need to know about your rights with regard to the licences concerned.

This product contains the following software subject to GPL provisions:

• Linux kernel, available at http://www.kernel.org/.

• Busybox, available at http://www.busybox.net/.

This product contains the following software subject to the LGPL provisions:

• ucLibc, available at http://www.ucLibc.org/

("Public GNU source" document type).

Menu Overview

Note

The menu tree can vary depending on the system and the software version. The present menu tree refers to system version I6.1

Press the Menu key Phone book

Page

All Abbreviated dialling Internal Private

Edit (Private)

New entry

Number

Name

Browse

0...29 Modify

Number

Name Reading a Message Delete

Call list

Answered calls

Call Detail New entry Delete

Unanswered calls

Call Detail New entry Delete

Forwarding

Forward to subscriber

Number

Forward to message

1...16

Call Forwarding Busy

Number

Call Forwarding on No Reply: Subscriber

Number

Pick-up

Subscriber

Number

Pager

Number

General bell

Send message to:

1...16 Subscriber

Number

Group

Number

All

Announcement to:

Subscriber

Number

Group

Number

Configuration

-> Press the Menu key and hold it down for a

moment

Page

Number

Press the Menu key and hold it down for a moment Ring

Ringing volume: 1...8

Ringing melody: 1...8

Ringing speed: 1...8

Lock

Telephone unlocked Telephone barred Configuration locked

Old PIN

New PIN

Confirmation

Keys

Press conf. key

Number key

Memory1: Enter number

Memory2: Enter number

Function key

configurable Configuration function Park Do not disturb

Menu Overview

Hands-free operation Discreet ringing MCID Forwarding CLIR per call Deflection Switch group Relay

Relay1 Relay2 Relay3

Announcement Group

Group1

Lock

Protect against call waiting Protect against announcement

Remote maintenance

On Once Only

ACD

Log-in/log-out Pause Wrap up time

User group

All UGs UG1...UG29

Team key

Number

Ringing On, Off, After10s Ringing melody 1...16 Ringing speed 1...8

Answer key

Seizure No Priority

Answer Handset

Seizure Priority 1...8

Answer Hands-free Operation

Seizure Priority 1...8

Line key

Ringing On, Off, After10s, After20s,

After30s

Ringing melody 1...16

Ringing speed 1...8

Answer key

Seizure No Priority

Answer Handset

Seizure Priority 1...8

Answer Hands-free Operation

Seizure Priority 1...8

Clearing a Key

Text

Idle text

*Language

Sprache,Language,Langue,Lingua

Hands-free operation

Off On Announcements only

Alpha Keyboard

QWERTY QWERTZ

Headset

On Off

DTMF

On Off

Display

Contrast: 1...4

Announcement

received not received

Call waiting

received not received

Test

Service

Alarm

End

Foxkey

Entry.1..2

Number key

Memory1 Enter Number

Function key

configurable

Clearing a Key

Index

*/#, ...

*/# Procedures .................................................................................................................................................................................63

Absence key ....................................................................................................................................................................................... 3

Activate/deactivate DTMF Activate/deactivate function via third-party phone Activate/deactivate the DTMF Mode Activating/Deactivating Functions by Remote Control Allow/Protect Against Intrusion Alpha key Announcement Announcement service Answer/Reject or clear a Callback Message Answering a Call Answering a General Bell Answering a pager Answering Call Waiting Appointment reminder

............................................................................................................................................................................................. 3

.......................................................................................................................................................................47, 63

............................................................................................................................................................................... 8

...........................................................................................................................................................35

..........................................................................................................63

......................................................................................................................................35

...................................................................................................41

................................................................................................................................................65

................................................................................................................................................................63

..........................................................................................................................34

.............................................................................................................................................................38

.........................................................................................................................................................................37

................................................................................................................................................................21

................................................................................................................................................................63

Basic Settings ...................................................................................................................................................................................42

Brokering

...........................................................................................................................................................................................24

Call duration .......................................................................................................................................................................................8

Call Forwarding on No Reply Call Forwarding Unconditional Call key

.................................................................................................................................................................................................3

Call list

.................................................................................................................................................................................................19

Call on a Line key Call preparation Call transferring Call waiting Call Waiting on an Internal Subscriber Calling a Team Partner CFNR

....................................................................................................................................................................................................63

CFU

......................................................................................................................................................................................................64

Changing the PIN Charges Clearing a Key Conference call Configurable Keys Configuring DTMF Configuring Keys Configuring Line keys Configuring the DTMF Mode Connect Connecting your PC to the LAN Connecting your phone to the LAN Controlling Relays

............................................................................................................................................................................39

..............................................................................................................................................................................14

...............................................................................................................................................................................25

...............................................................................................................................................................................47, 63

...........................................................................................................................................................................45

................................................................................................................................................................................................8

..................................................................................................................................................................................54

................................................................................................................................................................................65

............................................................................................................................................................................ 3

..........................................................................................................................................................................42

............................................................................................................................................................................50

..............................................................................................................................................................................................25

..........................................................................................................................................................................64

..............................................................................................................................................28, 63

.........................................................................................................................................27, 64

...................................................................................................................................21

.................................................................................................................................................................31

...................................................................................................................................................................54

.....................................................................................................................................................42

................................................................................................................................................60

........................................................................................................................................60

Index

Correcting your Input ...................................................................................................................................................................14

Correction key Creating a New Phone Book Entry

....................................................................................................................................................................................3

...........................................................................................................................................48

Data backup .....................................................................................................................................................................................63

Deactivate functions Deflect a call during the ringing phase Deflection Dialling and Phoning Dialling by name Dialling from the Call List of Answered Calls Dialling from the Call List of Unanswered Calls Dialling with a Configurable Key Dialling with Redial Dialling with the Phone Number Dismantling Display Display elements Do not disturb DTMF Mode

..........................................................................................................................................................................................32

.............................................................................................................................................................................................3, 4

.....................................................................................................................................................63, 64, 65

..................................................................................................................................32

.......................................................................................................................................................................8

.....................................................................................................................................................................16, 18

........................................................................................................................19

...................................................................................................................19

..............................................................................................................................................20

..........................................................................................................................................................................9

................................................................................................................................................9

......................................................................................................................................................................................60

.............................................................................................................................................................................. 2

..................................................................................................................................................................................64

......................................................................................................................................................................................35

Editing a Phone Book Entry ........................................................................................................................................................49

END key

................................................................................................................................................................................................ 3

Ending a Call Enquiry Call During a Call Enter a phone number in call preparation Entering the Display Text for the Idle State Enters digits Enters letters Equipment provided

.......................................................................................................................................................................................8

............................................................................................................................................................24

............................................................................................................................14

..........................................................................................................................46

......................................................................................................................................................................................13

.....................................................................................................................................................................................13

.......................................................................................................................................................................6

Finding by paging system ...........................................................................................................................................................37

First-Time Operation Follow me Formulating Functions Forwarding Forwarding a Call Forwarding a Call on No Reply Foxkey Function Function Commands Function key Function MCID (Malicious Call Identification) Function under a Foxkey Functions

..........................................................................................................................................................................................64

........................................................................................................................................................................................27

..............................................................................................................................................................................................3, 4

...............................................................................................................................................................................................4

...........................................................................................................................................................................................63

.....................................................................................................................................................................58

.................................................................................................................................................................56

............................................................................................................................................................................27

..................................................................................................................................................28

.....................................................................................................................................................................56

...............................................................................................................................................................................3, 51

......................................................................................................................39

.............................................................................................................................................................56

General bell .......................................................................................................................................................................................65

Index

Hands-free operation ...................................................................................................................................................... 4, 10, 46

Info key .................................................................................................................................................................................................3

Information Input character Installation

......................................................................................................................................................................................... 4

................................................................................................................................................................................13

........................................................................................................................................................................................58

Key phone .........................................................................................................................................................................................39

Keypad

.................................................................................................................................................................................................. 3

Labelling keys ..................................................................................................................................................................................61

Leaving a Message LED

......................................................................................................................................................................................... 3, 15, 69

Liability

................................................................................................................................................................................................. 7

Line key

........................................................................................................................................................................................ 3, 40

List of answered calls Lock

.....................................................................................................................................................................................................30

Lock the phone Locking Your Phone Logging your phone on Loudspeaker Loudspeaker key

.........................................................................................................................................................................29

....................................................................................................................................................................19

...............................................................................................................................................................................30

......................................................................................................................................................................65

...............................................................................................................................................................61

..................................................................................................................................................................................3, 4

............................................................................................................................................................................... 3

Makes announcement to team partner .................................................................................................................................32

Making a Call Making a call on a third-party phone Making a Conference Call MCID Menu key Microphone Moving the Cursor Muting the Microphone

......................................................................................................................................................................................8

......................................................................................................................................36

............................................................................................................................................................26

....................................................................................................................................................................................................39

.............................................................................................................................................................................................3

...................................................................................................................................................................................3, 4

.........................................................................................................................................................................14

...............................................................................................................................................................10

Navigating through info lines ....................................................................................................................................................11

Navigating through the Foxkey menu Number key

........................................................................................................................................................................ 3, 20, 50

...................................................................................................................................11

Open door .................................................................................................................................................................................64, 65

Open listening Operating elements Options Organizing an Absence Outside systems

.................................................................................................................................................................................10

......................................................................................................................................................................... 2

................................................................................................................................................................................................. 6

................................................................................................................................................................26

..............................................................................................................................................................................57

Index

Pager ...................................................................................................................................................................................................37

Park

Parking on a Line key Personalizing Your Phone Phone Book Management Phoning over a Line Key Picking Up a Call Pick-up

................................................................................................................................................................................................35

PoE

Pressing a Key Private call with PIN Protect against Intrusion/Announcements

....................................................................................................................................................................40

...........................................................................................................................................................42

...........................................................................................................................................................48

...............................................................................................................................................................40

......................................................................................................................................................................35, 65

..................................................................................................................................................................................12

.......................................................................................................................................................................23

..........................................................................................................................47

Quickdial ............................................................................................................................................................................................16

Read Text Messages .......................................................................................................................................................................34

Receiving an Announcement Redial

.....................................................................................................................................................................................................9

Redial key Redial list Redkey Reject Reject a call during the ringing phase Remote control Requesting a Callback

............................................................................................................................................................................................. 3

..............................................................................................................................................................................................9

................................................................................................................................................................................................57

..................................................................................................................................................................................................33

........................................................................................................................................................................41, 63

.....................................................................................................................................................22

....................................................................................................................................33

...................................................................................................................................................................20

Scroll ...................................................................................................................................................................................................... 4

Security

................................................................................................................................................................................................. 7

Selecting the Language Send text messages Set the contrast Set the ringing volume Setting the Display Contrast Setting the Ringing Properties Settings on the Phone Signals

.................................................................................................................................................................................................15

Starting an Announcement Store a function under a key Store a phone number under a key Storing a Team Partner under a Key Substituting for a Team Partner Supplementary features Suppressing your call number Switching active lines Switching lines Symbols

................................................................................................................................................................................................4

...............................................................................................................................................................43

.......................................................................................................................................................................33

...............................................................................................................................................................................42

.........................................................................................................................................................43, 47

.......................................................................................................................................................42

..................................................................................................................................................47

..................................................................................................................................................................42

........................................................................................................................................................22

......................................................................................................................................................51

.........................................................................................................................................50

........................................................................................................................................52

................................................................................................................................................31

..............................................................................................................................................................16

...................................................................................................................................................38

....................................................................................................................................................................40

.................................................................................................................................................................................40

Index

Team key ..............................................................................................................................................................................3, 31, 52

Text mode To activate headset operation Tracking a Malicious Call Transferring a Call Partner Troubleshooting trying to register

................................................................................................................................................................................... 4, 13

...........................................................................................................................................44, 45

..............................................................................................................................................................39

...........................................................................................................................................................25

.....................................................................................................................................................................11, 62

.............................................................................................................................................................................62

Undoing Actions .............................................................................................................................................................................15

Unlock

.................................................................................................................................................................................................30

Unlocking Your Phone Upper and Lower Case User group Using the Foxkey

........................................................................................................................................................................................66

..................................................................................................................................................................65

.................................................................................................................................................................14

............................................................................................................................................................................12

Volume/cursor keys ................................................................................................................................................................. 3, 14

Wall mounting .................................................................................................................................................................................59

Declaration of Conformity

Konformitätserklärung

We, Aastra Telecom Schweiz AG, declare with full responsibility that the product complies with the provisions of Directive 1999/5/EC of the Council of the European Union.

You will find the complete text of the declaration of conformity and other documents under:

www.aastra.ch/docfinder

Subject to delivery availability and technical modifications. The scope of performance depends on the system and the software version.

AASTRA Office 70IP-b User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Ascotel Office 70IP-b

Operating and Display Elements

Contents

Equipment Provided

Options

Safety and Liability

Safety Information

Intended Purpose

Exclusion of Liability

Dialling and Phoning

You Receive a Call

Answering a Call

Ending a Call

You Want to Make a Call

Dialling with the Phone Number

Dialling with Redial

Using Your Phone in Open Listening Mode

Using Your Phone in Hands-Free Mode

Muting the Microphone

Using the Display and Operating Elements

Display

Abbreviations

Navigating through the Foxkey menu

Navigating through info lines

Keys

Pressing a Key

Using the Foxkey

Input

Enters digits

Entering Letters and Special Characters

Switching between Upper and Lower Case

Entering a Phone Number in Call Preparation

Correcting your Input

Moving the Cursor

Menu-Guided Navigation

Undoing Actions

Signals

Indicator LED Signals

Using Added Features to Make Efficient Phone Calls

You Want a Convenient Way of Making a Call

Searching the system’s phone books

Searching external phone books

Searching the system’s phone books

Searching external phone books

Dialling by Name

Dialling from the Call List of Unanswered calls

Dialling from the Call List of Answered Calls

Requesting a Callback

Answering Call Waiting

Call Waiting on an Internal Subscriber

Starting an Announcement

Receiving an Announcement

Private call with PIN

You Want to Use Functions while in a Call

Enquiry Call During a Call

Brokering between an Enquiry Call Party and Your Call Partner

Transferring a Call Partner

Parking a Call Partner

Making a Conference Call

You Are Away from Your Desk

Using the Absence Key

Forwarding a Call

Forwarding a Call on No Reply

Leaving a Message

Locking your Phone

Unlocking Your Phone

You Are a Team Member

Using the Team Key

Calling a Team Partner

Substituting for a Team Partner

Starting an Announcement to a Team Partner

You Want to Use Your Phone Efficiently in Special Situations

Deflect a call during the ringing phase

Reject a call during the ringing phase

Send text messages

Read text messages