AASTRA Office 35IP User Manual
Ascotel Office 35IP
User's Guide
Ascotel IntelliGate Telecommunication Systems
Operating and Display Elements
Operating and Display Elem ents
15
16
17
14 2 3 4
63.304¡
118
11
10 58
1213
9967
Some systems or system versions do not support all the features. The corresponding text sections are
identified by a letter inside square brackets. The section "System and Software Dependency" indicates
which system versions support the relevant features.
2
Operating and Display Elements
1 Display
• top: Information
• bottom: Foxkey functions, symbols
2 Foxkey
Multifunction key:
• press briefly: Activates allocated
function
• press and hold down: Configures Foxkey
3 Info key
Calls up further information
4 Menu key
Menu access key
• press briefly: Scrolls through
Foxkey functions
• press and hold down: Configuration mode
5 Indicator LED
• Flashing: Call
• Lit: Voice Mail, message, or callback
6 Keypad
Enters digits or letters
(with Alpha key)
7 Hands-free microphone
8 Configurable keys with
LED
Configurable as:
Number key:
• Press once briefly: 1. Retrieves the phone
number
• Press twice in quick succession: 2. Retrieves
the phone number
• press and hold down: Configures key
Function key:
• press briefly: Activates / deactivates
function
• press and hold down: Configures key
Team key:
• Press once briefly: Makes call or answers
call
• Press twice in quick succession: Makes
announcement to team partner
• press and hold down: Configures key
Line key:
• press briefly: Seize line
☛
9 Write-on label
10 Redialkey
• press briefly: Retrieves numbers
last dialled
• press and hold down: List of answered calls
11 Volume / cursor keys
• Adjusts volume, moves
cursor
12 Loudspeaker key
Hands-free operation on / off
13 Loudspeaker
14 Hook switch
15 END key
• In a call: Disconnects, ready for
dialling
• Menu/configuration: Back / cancel without
saving
16 Correction key
Deletes last character
17 Absence key
Configured for call forwarding
unconditional.
Configurable as number key and function
key
18 Alpha key
Toggles between digit input and
character input
3
Operating and Display Elements
Displaysymbols
4 v
M
Ms
T
Scrolls up (figure indicates entry
number)
Microphone switched on
Hands-free mode activated
Function activated (Foxkey)
Text mode activated
Note
For a detailed description of the operating and display elements, please refer
to the section "User Guidance".
4 V
m
s
i
Scrolls down (figure indicates entry
number)
Microphone switched off
Loudspeaker activated
Information available
4
Contents
Contents
Operating and Display Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Equipment Provided. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
You Receive a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
You Want to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Display and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Menu-Guided Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Added Features to Make Efficient Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
You Want a Convenient Way of Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
You Want to Use Functions while in a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
You Are a Team Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
You Want to Use Your Phone Efficiently in Special Situations. . . . . . . . . . . . . . . . . . . . . . 34
You Are Using Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configuring Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuring Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Formulating Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Alpha Keyboard and Expansion Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Using the Phone to Control Outside Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Redkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
*/# Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
System and Software-Related Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5
Equipment Provided
Equipment Provided
Telephone Handset
63.304¡
Quick User's
Guide and safety
information
Plug-in power
adapter Handset cord
Options
Options
Alpha Keyboard Expansion keypad
6
Different coloured
housing cover Headset
Safety and Liability
Safety and Liability
Safety Information
Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating
Instructions and keep them for future reference. When handing over your phone to others, make sure
you enclose these Operating Instructions.
Connections
Always plug the phone cable connectors into the appropriate sockets. Do not modify
the connections in any way.
Maintenance
Use original accessories only. Make sure all installation and repair work is carried out
by a specially qualified technician.
Always use a soft, moistened, or antistatic cloth to clean your phone. Do not use
chemicals or other chemical products.
Ambient conditions
Do not operate the phone outside the temperature range of +5 °C to approx.
+40 °C. Avoid direct sunlight and other sources of heat.
Protect your phone against the wet, excessive dust, corrosive liquids and steam.
Do not expose your phone to electromagnetic fields (electric motors, household
appliances). The speech quality could be affected. To prevent interference,
avoid placing your handset in the immediate vicinity of computers, radios, TV sets,
VCRs, and other telephone sets.
Disposal
Be sure to dispose of your phone and its packaging in an environmentally compatible
way; alternatively send it back to your supplier or servicing agent.
Intended Purpose
This telephone is designed exclusively for making and receiving phone calls on the appropriate system.
Exclusion of Liability
This product is manufactured in accordance with ISO 9001 quality criteria.
This product and the user information supplied with it have been produced with the utmost care.
The product's functions have been tested and approved after comprehensive conformity tests.
Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective
hardware.
The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect
handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are
mentioned in the relevant places in the User Guides. Liability for loss of profit shall be excluded in any case.
7
Dialling and Phoning
Dialling and Phoning
You Receive a Call
This section explains the procedure for answering a call.
Answering a Call
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:
Pick up the handset.
– or –
Press the Loudspeaker key.
The hands-free mode is activated.
Note
If the caller's phone number is received, it is shown on the display. If the
phone number is stored on the phone or in the system, the display also
shows the corresponding name. If there is not enough space on the display,
a "+" appears; you can then use the Info key to display additional
information.
Ending a Call
You want to end the call.
After the call, you can display the call duration or retrieve it using the Info key. Call charges are also
displayed after any external call which you initiated, provided your provider supports this function.
Put the handset on-hook.
– or –
If you made the phone call in hands-free mode, press the Loudspeaker key.
– or –
Press the END key.
The display reads "Enter number".
Note
After you have pressed the END key, your phone waits for you to key in a
phone number.
8
Dialling and Phoning
You Want to Make a Call
This section explains the different ways you can make a call with your phone.
Dialling with the Phone Number
You want to call someone and key in that person's phone number.
Use the digit keys to key in the phone number.
The display shows the phone number.
☛
Note
Call Press the "Call" Foxkey.
Dialling with Redial
You want to call one of the parties who called you recently.
Your phone automatically stores in the last-number redial list the phone numbers of persons who have
called you – and their names, if available. You can call these persons back using the last-number redial list.
You can use the Correction key to delete any incorrect digits.
Pick up the handset.
The person is called.
– or –
The person is called.
Press the Redial key.
The first phone number on the last-number redial list is displayed.
To scroll through the maximum of 10 phone numbers last dialled, press the
Redial key.
– or –
v To scroll through the maximum of 10 phone numbers last dialled, press the
"v" Foxkey repeatedly.
Pick up the handset.
The phone number displayed is dialled.
9
Dialling and Phoning
Using Your Phone in Open Listening Mode
You want other people in the room to be able to listen in to the call.
The open listening function lets you activate the loudspeaker in addition to the handset.
During a call: Press the Loudspeaker key.
Open listening is now activated.
Note
Note
You can continue with the call as usual using the handset.
Deactivating open listening: Press the Loudspeaker key a second time.
Open listening is now deactivated.
To end a call in open listening mode, you need to press the Loudspeaker key
and hang up the phone. If you merely replace the handset, the phone
switches to the hands-free mode.
Using Your Phone in Hands-Free Mode
You want other people to join the conversation or to have your hands free while making the call.
The sound quality can be improved by keeping the volume of your phone as low as possible.
During a call: Press the Loudspeaker key.
Open listening is now activated.
Put the handset on-hook.
Hands-free mode is activated.
Note
Make sure the hands-free microphone is not obstructed.
To continue the call with the handset: Pick up the handset.
The loudspeaker and hands-free microphone are now deactivated.
Muting the Microphone
In the middle of a call you want to talk briefly with other persons in the room without your call partner
hearing your conversation.
You can switch the microphone on and off during a call.
Microphone Switching the microphone off: Press the "Mic" Foxkey.
Microphone Switching the microphone on: Press the "Mic" Foxkey.
The display shows the symbol n.
10
Using the Display and Operating Elements
Using the Display and Opera ting Elements
Display
Abbreviations
Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for
"Announcement". The abbreviations though can be easily understood.
Navigating through the Foxkey menu
The Foxkey provides the functions available for the current situation.
The display shows the options currently available on the Foxkey. Use the Menu key to display further
Foxkey options.
Press the Menu key repeatedly until you come to the option you want.
Navigating through info lines
In the idle state or when you are reading display texts the display shows an "i" in the symbol line.
An "i" in the display tells you that there is a list of callers, messages, or active functions available in
various info lines. Use the Info key to scroll through info lines.
If there is not enough space on the display to show the entire text, a "+" appears. Press the Info key to
see the rest of the text.
To retrieve info lines: Press the Info key repeatedly until the information
appears.
Note
Note
After the last info line, the display shows the idle text again.
To see the rest of the text: Press the Info key.
The display shows the rest of the text.
Press the Info key as often as necessary to read the entire text.
11
Using the Display and Operating Elements
Keys
Pressing a Key
Depending on the situation and operating mode, a key may have various functions. The function activated
depends on the number of times the key is pressed or whether it is pressed quickly or held down for a
moment. Here are some examples:
Press the key.
<long> Keep the key held down for a moment (about 2 seconds).
<2x short> Press the key twice in quick succession.
<2x, 3x, 4x, etc.> In text mode, press the key twice, three times, four times, etc.
Using the Foxkey
The Foxkey has variable functions. These functions are displayed above the key.
There are several contacts under the Foxkey to detect where it is pressed. So you need to press the Foxkey
right under the function you want.
12
Press the Foxkey under the desired function on the display.
Using the Display and Operating Elements
Input
Enters digits
The digit keys are used to enter the digits 0 to 9.
Entering Letters and Special Characters
You can also use the digit keys to enter letters and special characters. A number of letters and special
characters are assigned to each key.
To enter letters and special characters using the digit keys, you need to be in text mode. The display shows
the " " symbol. You can switch back and forth between number mode and text mode during your input.
To switch between number mode and text mode during your input: Press the
Alpha key.
Note
The characters are assigned to the digit keys as follows:
- . ? 1 ! , : ; ’ " ¿ ¡ A B C 2 Ä Æ Å Ç
D E F 3 É
d e f 3 é è ê
J K L 5
j k l 5
P Q R S 7
p q r s 7 ß
W X Y Z 9
w x y z 9
* / ( ) < = > % £ $
<1x, 2x, 3x, etc.> Press the digit key repeatedly until you get the character you want.
If the phone is expecting a text input, the text mode is automatically
activated.
a b c 2 ä æ å à ç
G H I 4
g h i 4 ì
M N O 6 Ñ Ö Ø
m n o 6 ñ ö ø ò
T U V 8 Ü
t u v 8 ü ù
+ 0
€ ¥ ¤ @ & § Space #
☛
13
Using the Display and Operating Elements
Switching between Upper and Lower Case
You want to switch between upper and lower case while making an input in text mode.
Upper-case input is initially activated in text mode. After the first letter of a word has been entered,
the text mode automatically switches to lower-case input. You can use the Foxkey to switch manually
between upper-case and lower-case input.
A>a To switch to lower-case input: Press the "A>a" Foxkey.
a>A To switch to upper-case input: Press the "a>A" Foxkey.
Note
The switch from lower to upper case is valid for only a single letter.
This menu item will not appear if an Alpha keyboard is connected to your
phone, as the Alpha keyboard has a shift key for switching between
upper-case and lower-case letters.
Entering a Phone Number in Call Preparation
You want to enter a phone number without it being dialled automatically, so as to have time to check
the number and, if necessary, to correct it. The number is not dialled until you go off-hook, for example
by picking up the handset.
Enter a phone number in call preparation.
The display shows the phone number.
☛
Correcting your Input
You notice you have entered a wrong digit or character.
You can delete an incorrect input either character by character or completely.
To delete the last character: Press the Correction key.
To end the input without saving: Press the END key.
Note
You can go to the character you want to delete with the Cursor keys
(see "Moving the Cursor").
Moving the Cursor
You want to go to a certain character for an input or correction.
Using the Cursor keys you can move the cursor left (–) or right (+).
You can move the cursor with the key (–) left or (+) right.
14
Using the Display and Operating Elements
Menu-Guided Navigation
Undoing Actions
You can undo the last action without saving it by pressing the END key.
Press the END key.
Undoes the last action.
Note
To put the phone back into standby mode, you may have to press the END
key several times.
Signals
Indicator LED Signals
These are the normal LED display types. Other display types are described in the troubleshooting section.
LED flashing LED is not lit LED is lit in standby mode
Phone is ringing Phone is in standby mode Voice mail, message, or callback
was received, but not yet
answered
15
Using Added Features to Make Efficient Phone Calls
Using Added Features to Ma ke Efficient Phone Calls
The following sections explain the supplementary features provided by your phone for more efficient use.
You Want a Convenient Way of Making a Call
This section explains some convenient features provided by your phone for making a call.
Dialling by Name – Quickdial
You want to make a call by entering a name.
With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned
several letters. An efficient algorithm provides quick search results.
Requirement: The name and the corresponding phone number have to be stored on the phone or in the
system.
The surname and first name have to be separated by a space, for example "no s" (6 6 # 7) for Noble
Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the
surname or the first name.
Press the corresponding digit key once for each letter.
For each letter, the display shows the corresponding digit, for example a
☛
"6" for the letter "n".
Press the Alpha key.
The phone searches for matching names.
16
You may have to enter another letter before the name you want or a list of
names is displayed.
☛
v V Use the "v" or "V" Foxkeys to scroll through the names until the display
shows the name you are looking for.
To call the person displayed: Pick up the handset.
The person is called.
Note
With Quickdial all phone books are searched simultaneously.
Using Added Features to Make Efficient Phone Calls
Dialling by Name
You want to make a call by entering a name.
The dialling-by-name function is provided specifically for this purpose. You can look up the name in the
phone's or the system's phone book.
The surname and first name have to be separated by a space, for example "no s" for Noble Stephen.
Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname
or the first name.
To search in all phone books: Press the Alpha key.
Text mode is activated. The display shows "Dialling by name: All".
To select a phone book: Press the corresponding Foxkey.
After "Dialling by name", the displays shows: selected phone book.
– or –
<2x short> To search the private phone book: Press the Alpha key twice in quick
succession.
Letter input is activated. display shows "Dialling by name: Private".
Enter the first letter.
The phone searches for matching names.
☛
Note
The search function is not affected by upper / lower case and special
characters.
If the phone is unable to find a matching name, the display will show "List
empty".
You may have to enter another letter before the name you want or a list of
names is displayed.
☛
v V Use the "v" or "V" Foxkeys to scroll through the names until the display
shows the name you are looking for.
To call the person displayed: Pick up the handset.
The person is called.
17
Using Added Features to Make Efficient Phone Calls
Dialling with the Alpha keyboard
You have connected an Alpha keyboard to your phone and want to make a call by entering a name.
Using the Alpha keyboard is a convenient way to find a phone book entry. All you have to do is enter the
first letter with the Alpha keyboard. Dialling by name is automatically activated.
The surname and first name have to be separated by a space, for example "no s" for Noble Stephen.
Ask your system administrator whether you should start with the surname or the first name.
Enter the first letter.
The phone searches for matching names.
☛
Note
The search function is not affected by (upper / lower) case or umlauts (ä, ü,
etc.).
If the phone was unable to find a matching name, the display will show "List
empty".
You may have to enter another letter before the name you want or a list of
names is displayed.
☛
Use the Scroll keys on the Alpha keyboard to scroll through the names until
the display shows the name you want.
To call the person displayed: Pick up the handset.
The person is called.
– or –
Press the ENTER key on the Alpha keyboard.
The person is called in hands-free mode.
Dialling from the Call List of Unanswered calls
You want to call someone who has previously tried to reach you.
Your phone has automatically stored the person's phone number in a call list. You can now call the person
back using this call list.
The call list of unanswered calls contains a maximum of 10 entries.
The display shows "Missed calls"
Show Press the "Show" Foxkey.
v V To scroll through entries: Press the "v" or "V" Foxkey.
18
The display shows a list of the last unanswered calls.
To call the person displayed: Pick up the handset.
Once the call has been successfully connected, the entry is deleted from the
call list.
Using Added Features to Make Efficient Phone Calls
Dialling from the Call List of Answered Calls
You want to call back someone whose call you answered.
Your phone automatically stored the person's phone number on the list of answered calls. You can now
call the person back using this call list.
The list of answered calls contains a maximum of 10 entries.
Press the Menu key repeatedly until the display shows "Call list".
Call list Press the "Call list" Foxkey.
Answered calls Press the "Calls" Foxkey.
The display shows the list of the last calls.
v V To scroll through the list of answered calls: Press the "v" or "V" Foxkey.
Pick up the handset.
The person is called.
Note
You can also access the list of answered calls by pressing the Redial key and
holding it down for a moment.
Dialling with a Configurable Key – Number Key
You want to call someone whose phone number is stored under a configurable key.
You can dial the person by pressing the corresponding number key.
Activate the key's first allocated function: Press the key once.
The key's first allocated function is shown on the display.
– or –
<2x short> Activate the key's second allocated function: Press the key twice in quick
succession.
The key's second allocated function is shown on the display.
To call the person displayed: Pick up the handset.
The person is called.
19
Using Added Features to Make Efficient Phone Calls
Requesting a Callback
You want to talk to a certain person. The person is busy or does not answer. You can make callback
requests to both internal and external subscribers. Not all providers support this function.
If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing
as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called
party's phone will start ringing.
If the called party does not answer, you can also request a callback. The called party will see a continuous
visual reminder of your callback request.
Situation
Callback To activate a callback request: Press the "Callback" Foxkey.
Note
Reset Cancelling the callback request: Press the "Reset" Foxkey.
You called someone and hear the busy tone or dialling tone.
The display shows "Executed".
Put the handset on-hook.
The display shows "Call expected ..." and "Reset".
You can have only 1 active callback request at a time. Your callback request
will automatically be cancelled by the system after about half an hour.
You can also cancel the callback request beforehand.
20
Using Added Features to Make Efficient Phone Calls
Answering Call Waiting
You are in a call and hear the call waiting tone. Someone is urgently trying to reach you.
You can either answer, deflect or reject the call.
Answer Answering the call: Press the "Answer" Foxkey.
1. Your original call partner is put on hold. You are now connected with
the party who initiated the call waiting.
– or –
Deflection Press the "Deflect" Foxkey.
Enter destination subscriber as defined in the Chapter "Deflect a Call During
the Ringing Phase".
☛
– or –
Reject Rejecting the call: Press the "Reject" Foxkey.
Exit Ending the current call and answering the call-waiting call: Press the "End"
Call Waiting on an Internal Subscriber
You want to talk to an internal subscriber. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone number or name
appears on his display. The person can either answer or reject your call.
You remain connected with your original call partner. The call-waiting
party hears the busy tone.
– or –
Foxkey.
1. The first call is terminated. You are now connected with the party who
initiated the call waiting.
Call waiting Press the "Call waiting" Foxkey.
Note
You hear the dialling tone.
If the person rejects your call request or if call waiting is not possible, the call
is disconnected (busy tone).
21
Using Added Features to Make Efficient Phone Calls
Starting an Announcement
You want to address internal subscribers directly via their loudspeaker – where available – ,
without waiting for a reply (similar principle to that of an intercom system).
You can initiate an announcement to the selected subscribers, provided your system administrator has
enabled your phone to do so.
Enter the phone number of the subscriber or group.
☛
Press the Menu key repeatedly until the display shows "Announcement".
Announcement Press the "Announcement" Foxkey.
Pick up the handset.
The person hears the acknowledgement tone. The display shows
"Announcement to: ...". You can now talk.
Receiving an Announcement
After an attention tone you will be addressed via your loudspeaker.
You can listen to the announcement or stop it.
To continue the announcement as a phone call: Pick up the handset.
You are now connected to the person who initiated the announcement.
Note
All the other recipients of the announcement are excluded.
– or –
To stop the announcement: Press the END key.
22
Using Added Features to Make Efficient Phone Calls
Private call with personal code (PIN)
You want to make a private call on your phone or on a third-party phone.
With the aid of your personal code you can use any phone to make an external private call with your own
personal settings, even if that phone is locked for external calls [e].
The caller obtains your personal call number on his display, even if you make your call from a third-party
phone.
The call number dialled is not stored in the last-number redial list
Pick up the handset.
Enter #46 followed by your internal call number.
Enter your personal code.
☛
Note
The phone is now enabled. You hear the external dialling tone.
The factory setting "0000" is not accepted. First change the code as
described under "Changing your personal code (PIN)" or using the */#
procedure *47 (see Chapter on */# procedures). If you have forgotten your
personal code, your system administrator can reset it to the factory setting.
Enter the external call number directly, without the exchange access digit.
The external subscriber is called.
☛
23
Using Added Features to Make Efficient Phone Calls
You Want to Use Functions while in a Call
This section explains the different options provided by your phone while you are in a call.
Enquiry Call During a Call
You want to call someone else briefly without losing your current call partner. Then you want to resume
your conversation with your original call partner.
With the enquiry call function you can call someone else in the middle of a call and put your original call
partner on hold. You can make enquiry calls to both internal and external subscribers.
Enquiry call Press the "Enquiry call" Foxkey.
Your original call partner is put on hold.
Enter the phone number of the enquiry call party.
The enquiry call party is called. You hear the ring back tone.
☛
To end the enquiry call: Press the END key.
You are now back through to your original call partner.
Note
If your enquiry call party hangs up and you also go on-hook by mistake,
you will hear a continuous ringing signal for 10 seconds to draw your
attention to the person still on hold. If you pick up the receiver during the
continuous ringing, you will be reconnected with your call partner.
Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want to be able
to switch back and forth between the two.
1)
In an enquiry call you can use the brokering
party and the party on hold. Brokering is possible with both internal and external subscribers. You can
also broker between conference parties as a group and an enquiry call party.
Brokering Brokering: Press the "Brokering" Foxkey.
Your call partner changes. The other call party is put on hold.
To terminate the current connection: Press the END key.
Call party disconnected. Connected with the call party on hold.
function to switch back and forth between an enquiry call
1) Depending on the system and the software version it is called "Brokering" or "2nd Call".
24
Loading...