AASTRA Office 35IP User Manual

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Ascotel Office 35IP User's Guide

Ascotel IntelliGate Telecommunication Systems

Operating and Display Elements

Operating and Display Elem ents

14 2 3 4

63.304¡

118

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Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section "System and Software Dependency" indicates which system versions support the relevant features.

Operating and Display Elements

1 Display

• top: Information

• bottom: Foxkey functions, symbols

2 Foxkey

Multifunction key:

• press briefly: Activates allocated function

• press and hold down: Configures Foxkey

3 Info key

Calls up further information

4 Menu key

Menu access key

• press briefly: Scrolls through Foxkey functions

• press and hold down: Configuration mode

5 Indicator LED

• Flashing: Call

• Lit: Voice Mail, message, or callback

6 Keypad

Enters digits or letters (with Alpha key)

7 Hands-free microphone 8 Configurable keys with

LED

Configurable as:

Number key:

• Press once briefly: 1. Retrieves the phone number

• Press twice in quick succession: 2. Retrieves the phone number

• press and hold down: Configures key

Function key:

• press briefly: Activates / deactivates function

• press and hold down: Configures key

Team key:

• Press once briefly: Makes call or answers call

• Press twice in quick succession: Makes announcement to team partner

• press and hold down: Configures key

Line key:

• press briefly: Seize line

☛

9 Write-on label 10 Redialkey

• press briefly: Retrieves numbers last dialled

• press and hold down: List of answered calls

11 Volume / cursor keys

• Adjusts volume, moves cursor

12 Loudspeaker key

Hands-free operation on / off

13 Loudspeaker 14 Hook switch 15 END key

• In a call: Disconnects, ready for dialling

• Menu/configuration: Back / cancel without saving

16 Correction key

Deletes last character

17 Absence key

Configured for call forwarding unconditional. Configurable as number key and function key

18 Alpha key

Toggles between digit input and character input

Operating and Display Elements

Displaysymbols

4 v

Scrolls up (figure indicates entry number)

Microphone switched on

Hands-free mode activated

Function activated (Foxkey)

Text mode activated

Note

For a detailed description of the operating and display elements, please refer to the section "User Guidance".

4 V

Scrolls down (figure indicates entry number)

Microphone switched off

Loudspeaker activated

Information available

Contents

Operating and Display Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Equipment Provided. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

You Receive a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

You Want to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Display and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Menu-Guided Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using Added Features to Make Efficient Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

You Want a Convenient Way of Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

You Want to Use Functions while in a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

You Are a Team Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

You Want to Use Your Phone Efficiently in Special Situations. . . . . . . . . . . . . . . . . . . . . . 34

You Are Using Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Configuring Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Formulating Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Alpha Keyboard and Expansion Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Using the Phone to Control Outside Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Redkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

*/# Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

System and Software-Related Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Equipment Provided

Telephone Handset

63.304¡

Quick User's

Guide and safety

information

Plug-in power

adapter Handset cord

Options

Alpha Keyboard Expansion keypad

Different coloured

housing cover Headset

Safety and Liability

Safety Information

Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions.

Connections

Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way.

Maintenance

Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician.

Always use a soft, moistened, or antistatic cloth to clean your phone. Do not use chemicals or other chemical products.

Ambient conditions

Do not operate the phone outside the temperature range of +5 °C to approx. +40 °C. Avoid direct sunlight and other sources of heat.

Protect your phone against the wet, excessive dust, corrosive liquids and steam. Do not expose your phone to electromagnetic fields (electric motors, household

appliances). The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other telephone sets.

Disposal

Be sure to dispose of your phone and its packaging in an environmentally compatible way; alternatively send it back to your supplier or servicing agent.

Intended Purpose

This telephone is designed exclusively for making and receiving phone calls on the appropriate system.

Exclusion of Liability

This product is manufactured in accordance with ISO 9001 quality criteria. This product and the user information supplied with it have been produced with the utmost care.

The product's functions have been tested and approved after comprehensive conformity tests. Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware.

The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are mentioned in the relevant places in the User Guides. Liability for loss of profit shall be excluded in any case.

Dialling and Phoning

You Receive a Call

This section explains the procedure for answering a call.

Answering a Call

Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:

Pick up the handset.

– or –

Press the Loudspeaker key.

The hands-free mode is activated.

Note

If the caller's phone number is received, it is shown on the display. If the phone number is stored on the phone or in the system, the display also shows the corresponding name. If there is not enough space on the display, a "+" appears; you can then use the Info key to display additional information.

Ending a Call

You want to end the call. After the call, you can display the call duration or retrieve it using the Info key. Call charges are also

displayed after any external call which you initiated, provided your provider supports this function.

Put the handset on-hook.

– or –

If you made the phone call in hands-free mode, press the Loudspeaker key.

– or –

Press the END key.

The display reads "Enter number".

Note

After you have pressed the END key, your phone waits for you to key in a phone number.

Dialling and Phoning

You Want to Make a Call

This section explains the different ways you can make a call with your phone.

Dialling with the Phone Number

You want to call someone and key in that person's phone number.

Use the digit keys to key in the phone number.

The display shows the phone number.

☛

Note

Call Press the "Call" Foxkey.

Dialling with Redial

You want to call one of the parties who called you recently. Your phone automatically stores in the last-number redial list the phone numbers of persons who have

called you – and their names, if available. You can call these persons back using the last-number redial list.

You can use the Correction key to delete any incorrect digits.

Pick up the handset.

The person is called.

– or –

The person is called.

Press the Redial key.

The first phone number on the last-number redial list is displayed.

To scroll through the maximum of 10 phone numbers last dialled, press the Redial key.

– or –

v To scroll through the maximum of 10 phone numbers last dialled, press the

"v" Foxkey repeatedly.

Pick up the handset.

The phone number displayed is dialled.

Dialling and Phoning

Using Your Phone in Open Listening Mode

You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset.

During a call: Press the Loudspeaker key.

Open listening is now activated.

Note

You can continue with the call as usual using the handset.

Deactivating open listening: Press the Loudspeaker key a second time.

Open listening is now deactivated.

To end a call in open listening mode, you need to press the Loudspeaker key and hang up the phone. If you merely replace the handset, the phone switches to the hands-free mode.

Using Your Phone in Hands-Free Mode

You want other people to join the conversation or to have your hands free while making the call. The sound quality can be improved by keeping the volume of your phone as low as possible.

During a call: Press the Loudspeaker key.

Open listening is now activated.

Put the handset on-hook.

Hands-free mode is activated.

Note

Make sure the hands-free microphone is not obstructed.

To continue the call with the handset: Pick up the handset.

The loudspeaker and hands-free microphone are now deactivated.

Muting the Microphone

In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation.

You can switch the microphone on and off during a call.

Microphone Switching the microphone off: Press the "Mic" Foxkey.

Microphone Switching the microphone on: Press the "Mic" Foxkey.

The display shows the symbol n.

Using the Display and Operating Elements

Using the Display and Opera ting Elements

Display

Abbreviations

Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood.

Navigating through the Foxkey menu

The Foxkey provides the functions available for the current situation. The display shows the options currently available on the Foxkey. Use the Menu key to display further

Foxkey options.

Press the Menu key repeatedly until you come to the option you want.

Navigating through info lines

In the idle state or when you are reading display texts the display shows an "i" in the symbol line. An "i" in the display tells you that there is a list of callers, messages, or active functions available in

various info lines. Use the Info key to scroll through info lines. If there is not enough space on the display to show the entire text, a "+" appears. Press the Info key to

see the rest of the text.

To retrieve info lines: Press the Info key repeatedly until the information appears.

Note

After the last info line, the display shows the idle text again.

To see the rest of the text: Press the Info key.

The display shows the rest of the text.

Press the Info key as often as necessary to read the entire text.

Using the Display and Operating Elements

Keys

Pressing a Key

Depending on the situation and operating mode, a key may have various functions. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. Here are some examples:

Press the key.

<long> Keep the key held down for a moment (about 2 seconds).

<2x short> Press the key twice in quick succession.

<2x, 3x, 4x, etc.> In text mode, press the key twice, three times, four times, etc.

Using the Foxkey

The Foxkey has variable functions. These functions are displayed above the key. There are several contacts under the Foxkey to detect where it is pressed. So you need to press the Foxkey

right under the function you want.

Press the Foxkey under the desired function on the display.

Using the Display and Operating Elements

Input

Enters digits

The digit keys are used to enter the digits 0 to 9.

Entering Letters and Special Characters

You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.

To enter letters and special characters using the digit keys, you need to be in text mode. The display shows the " " symbol. You can switch back and forth between number mode and text mode during your input.

To switch between number mode and text mode during your input: Press the Alpha key.

Note

The characters are assigned to the digit keys as follows:

- . ? 1 ! , : ; ’ " ¿ ¡ A B C 2 Ä Æ Å Ç

D E F 3 É d e f 3 é è ê

J K L 5 j k l 5

P Q R S 7 p q r s 7 ß

W X Y Z 9 w x y z 9

* / ( ) < = > % £ $

<1x, 2x, 3x, etc.> Press the digit key repeatedly until you get the character you want.

If the phone is expecting a text input, the text mode is automatically activated.

a b c 2 ä æ å à ç

G H I 4 g h i 4 ì

M N O 6 Ñ Ö Ø m n o 6 ñ ö ø ò

T U V 8 Ü t u v 8 ü ù

+ 0

€ ¥ ¤ @ & § Space #

☛

Using the Display and Operating Elements

Switching between Upper and Lower Case

You want to switch between upper and lower case while making an input in text mode. Upper-case input is initially activated in text mode. After the first letter of a word has been entered,

the text mode automatically switches to lower-case input. You can use the Foxkey to switch manually between upper-case and lower-case input.

A>a To switch to lower-case input: Press the "A>a" Foxkey.

a>A To switch to upper-case input: Press the "a>A" Foxkey.

Note

The switch from lower to upper case is valid for only a single letter. This menu item will not appear if an Alpha keyboard is connected to your

phone, as the Alpha keyboard has a shift key for switching between upper-case and lower-case letters.

Entering a Phone Number in Call Preparation

You want to enter a phone number without it being dialled automatically, so as to have time to check the number and, if necessary, to correct it. The number is not dialled until you go off-hook, for example by picking up the handset.

Enter a phone number in call preparation.

The display shows the phone number.

☛

Correcting your Input

You notice you have entered a wrong digit or character. You can delete an incorrect input either character by character or completely.

To delete the last character: Press the Correction key.

To end the input without saving: Press the END key.

Note

You can go to the character you want to delete with the Cursor keys (see "Moving the Cursor").

Moving the Cursor

You want to go to a certain character for an input or correction. Using the Cursor keys you can move the cursor left (–) or right (+).

You can move the cursor with the key (–) left or (+) right.

Using the Display and Operating Elements

Menu-Guided Navigation

Undoing Actions

You can undo the last action without saving it by pressing the END key.

Press the END key.

Undoes the last action.

Note

To put the phone back into standby mode, you may have to press the END key several times.

Signals

Indicator LED Signals

These are the normal LED display types. Other display types are described in the troubleshooting section.

LED flashing LED is not lit LED is lit in standby mode

Phone is ringing Phone is in standby mode Voice mail, message, or callback

was received, but not yet answered

Using Added Features to Make Efficient Phone Calls

Using Added Features to Ma ke Efficient Phone Calls

The following sections explain the supplementary features provided by your phone for more efficient use.

You Want a Convenient Way of Making a Call

This section explains some convenient features provided by your phone for making a call.

Dialling by Name – Quickdial

You want to make a call by entering a name. With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned

several letters. An efficient algorithm provides quick search results. Requirement: The name and the corresponding phone number have to be stored on the phone or in the

system. The surname and first name have to be separated by a space, for example "no s" (6 6 # 7) for Noble

Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.

Press the corresponding digit key once for each letter.

For each letter, the display shows the corresponding digit, for example a

☛

"6" for the letter "n".

Press the Alpha key.

The phone searches for matching names.

You may have to enter another letter before the name you want or a list of names is displayed.

☛

v V Use the "v" or "V" Foxkeys to scroll through the names until the display

shows the name you are looking for.

To call the person displayed: Pick up the handset.

The person is called.

Note

With Quickdial all phone books are searched simultaneously.

Using Added Features to Make Efficient Phone Calls

Dialling by Name

You want to make a call by entering a name. The dialling-by-name function is provided specifically for this purpose. You can look up the name in the

phone's or the system's phone book. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen.

Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.

To search in all phone books: Press the Alpha key.

Text mode is activated. The display shows "Dialling by name: All".

To select a phone book: Press the corresponding Foxkey.

After "Dialling by name", the displays shows: selected phone book.

– or –

<2x short> To search the private phone book: Press the Alpha key twice in quick

succession.

Letter input is activated. display shows "Dialling by name: Private".

Enter the first letter.

The phone searches for matching names.

☛

Note

The search function is not affected by upper / lower case and special characters. If the phone is unable to find a matching name, the display will show "List empty".

You may have to enter another letter before the name you want or a list of names is displayed.

☛

v V Use the "v" or "V" Foxkeys to scroll through the names until the display

shows the name you are looking for.

To call the person displayed: Pick up the handset.

The person is called.

Using Added Features to Make Efficient Phone Calls

Dialling with the Alpha keyboard

You have connected an Alpha keyboard to your phone and want to make a call by entering a name. Using the Alpha keyboard is a convenient way to find a phone book entry. All you have to do is enter the

first letter with the Alpha keyboard. Dialling by name is automatically activated. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen.

Ask your system administrator whether you should start with the surname or the first name.

Enter the first letter.

The phone searches for matching names.

☛

Note

The search function is not affected by (upper / lower) case or umlauts (ä, ü, etc.). If the phone was unable to find a matching name, the display will show "List empty".

You may have to enter another letter before the name you want or a list of names is displayed.

☛

Use the Scroll keys on the Alpha keyboard to scroll through the names until the display shows the name you want.

To call the person displayed: Pick up the handset.

The person is called.

– or –

Press the ENTER key on the Alpha keyboard.

The person is called in hands-free mode.

Dialling from the Call List of Unanswered calls

You want to call someone who has previously tried to reach you. Your phone has automatically stored the person's phone number in a call list. You can now call the person

back using this call list. The call list of unanswered calls contains a maximum of 10 entries. The display shows "Missed calls"

Show Press the "Show" Foxkey.

v V To scroll through entries: Press the "v" or "V" Foxkey.

The display shows a list of the last unanswered calls.

To call the person displayed: Pick up the handset.

Once the call has been successfully connected, the entry is deleted from the call list.

Using Added Features to Make Efficient Phone Calls

Dialling from the Call List of Answered Calls

You want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can now

call the person back using this call list. The list of answered calls contains a maximum of 10 entries.

Press the Menu key repeatedly until the display shows "Call list".

Call list Press the "Call list" Foxkey.

Answered calls Press the "Calls" Foxkey.

The display shows the list of the last calls.

v V To scroll through the list of answered calls: Press the "v" or "V" Foxkey.

Pick up the handset.

The person is called.

Note

You can also access the list of answered calls by pressing the Redial key and holding it down for a moment.

Dialling with a Configurable Key – Number Key

You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding number key.

Activate the key's first allocated function: Press the key once.

The key's first allocated function is shown on the display.

– or –

<2x short> Activate the key's second allocated function: Press the key twice in quick

succession.

The key's second allocated function is shown on the display.

To call the person displayed: Pick up the handset.

The person is called.

Using Added Features to Make Efficient Phone Calls

Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function.

If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called party's phone will start ringing.

If the called party does not answer, you can also request a callback. The called party will see a continuous visual reminder of your callback request.

Situation

Callback To activate a callback request: Press the "Callback" Foxkey.

Note

Reset Cancelling the callback request: Press the "Reset" Foxkey.

You called someone and hear the busy tone or dialling tone.

The display shows "Executed".

Put the handset on-hook.

The display shows "Call expected ..." and "Reset".

You can have only 1 active callback request at a time. Your callback request will automatically be cancelled by the system after about half an hour. You can also cancel the callback request beforehand.

Using Added Features to Make Efficient Phone Calls

Answering Call Waiting

You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer, deflect or reject the call.

Answer Answering the call: Press the "Answer" Foxkey.

1. Your original call partner is put on hold. You are now connected with the party who initiated the call waiting.

– or –

Deflection Press the "Deflect" Foxkey.

Enter destination subscriber as defined in the Chapter "Deflect a Call During the Ringing Phase".

☛

– or –

Reject Rejecting the call: Press the "Reject" Foxkey.

Exit Ending the current call and answering the call-waiting call: Press the "End"

Call Waiting on an Internal Subscriber

You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name

appears on his display. The person can either answer or reject your call.

You remain connected with your original call partner. The call-waiting party hears the busy tone.

– or –

Foxkey.

1. The first call is terminated. You are now connected with the party who initiated the call waiting.

Call waiting Press the "Call waiting" Foxkey.

Note

You hear the dialling tone.

If the person rejects your call request or if call waiting is not possible, the call is disconnected (busy tone).

Using Added Features to Make Efficient Phone Calls

Starting an Announcement

You want to address internal subscribers directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system).

You can initiate an announcement to the selected subscribers, provided your system administrator has enabled your phone to do so.

Enter the phone number of the subscriber or group.

☛

Press the Menu key repeatedly until the display shows "Announcement".

Announcement Press the "Announcement" Foxkey.

Pick up the handset.

The person hears the acknowledgement tone. The display shows "Announcement to: ...". You can now talk.

Receiving an Announcement

After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it.

To continue the announcement as a phone call: Pick up the handset.

You are now connected to the person who initiated the announcement.

Note

All the other recipients of the announcement are excluded.

– or –

To stop the announcement: Press the END key.

Using Added Features to Make Efficient Phone Calls

Private call with personal code (PIN)

You want to make a private call on your phone or on a third-party phone. With the aid of your personal code you can use any phone to make an external private call with your own

personal settings, even if that phone is locked for external calls [e]. The caller obtains your personal call number on his display, even if you make your call from a third-party

phone. The call number dialled is not stored in the last-number redial list

Pick up the handset.

Enter #46 followed by your internal call number. Enter your personal code.

☛

Note

The phone is now enabled. You hear the external dialling tone.

The factory setting "0000" is not accepted. First change the code as described under "Changing your personal code (PIN)" or using the */# procedure *47 (see Chapter on */# procedures). If you have forgotten your personal code, your system administrator can reset it to the factory setting.

Enter the external call number directly, without the exchange access digit.

The external subscriber is called.

☛

Using Added Features to Make Efficient Phone Calls

You Want to Use Functions while in a Call

This section explains the different options provided by your phone while you are in a call.

Enquiry Call During a Call

You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner.

With the enquiry call function you can call someone else in the middle of a call and put your original call partner on hold. You can make enquiry calls to both internal and external subscribers.

Enquiry call Press the "Enquiry call" Foxkey.

Your original call partner is put on hold.

Enter the phone number of the enquiry call party.

The enquiry call party is called. You hear the ring back tone.

☛

To end the enquiry call: Press the END key.

You are now back through to your original call partner.

Note

If your enquiry call party hangs up and you also go on-hook by mistake, you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold. If you pick up the receiver during the continuous ringing, you will be reconnected with your call partner.

Brokering between an Enquiry Call Party and Your Call Partner

You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two.

In an enquiry call you can use the brokering party and the party on hold. Brokering is possible with both internal and external subscribers. You can also broker between conference parties as a group and an enquiry call party.

Brokering Brokering: Press the "Brokering" Foxkey.

Your call partner changes. The other call party is put on hold.

To terminate the current connection: Press the END key.

Call party disconnected. Connected with the call party on hold.

function to switch back and forth between an enquiry call

1) Depending on the system and the software version it is called "Brokering" or "2nd Call".

Using Added Features to Make Efficient Phone Calls

Transferring a Call Partner

You want to put your call partner through to someone else. With the enquiry call function you can connect your call partner with someone else. You can connect

internal and external subscribers with one another.

Enquiry call Press the "Enquiry call" Foxkey.

Your original call partner is put on hold.

Enter the other party's phone number.

The other party is called.

☛

Connecting with notification: Wait until the person has answered the call. Announce the call party.

Put the handset on-hook.

Your call partner and the other person are now connected with each other.

– or –

Connecting without notificaton: Wait for the first ringing tone, then hang up.

The other party is then called directly by your original call partner.

Note

Parking a Call Partner

You want to put your call partner on hold without using a phone channel as a result. You can park your call partner both locally and centrally. A locally parked call party can only be retrieved

by the phone that originally parked the call. Local parking is possible only with the Foxkey menu. With central parking your call partner is parked on the system's parking position and can be retrieved from

any phone. Central parking can only be used with */# procedure *76 (retrieve with #76).

Park Press the "Park" Foxkey.

Recall: If the other party does not answer, the call comes back to your phone.

Your call partner is now parked locally. The display shows "Executed".

Put the handset on-hook.

The display shows "Call parked" and "Take back".

Take back To retrieve a parked call party: Press the "Take back" Foxkey.

Connected in hands-free mode.

To phone with the handset: Pick up the handset.

Using Added Features to Make Efficient Phone Calls

Making a Conference Call

You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call.

With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. You can broker between the parties as a group and the enquiry call party.

Depending on the system, a conference call can consist of up to 6 conference participants. You can hold a conference call with internal and external subscribers.

To connect the call party on hold: Press the Menu key repeatedly until the display shows "Conference".

Conference Press the "Conference" Foxkey.

The call party on hold is now included in the call: Conference call.

Note

You may hear an attention tone. This depends on the system's configuration.

Leaving a conference call: Put the handset on-hook.

The other conference parties remain in the call.

Using Added Features to Make Efficient Phone Calls

You Are Away from Your Desk

This section explains the different options provided by your phone when you want to leave your desk.

Using the Absence Key

You want to leave your desk and set up your phone for your absence. Your phone has an Absence key. It is factory set as a call forwarding unconditional key. By simply pressing

the Absence key you can activate a call forwarding unconditional.

Enter the phone number to which the call is to be forwarded.

☛

Press the Absence key.

The display shows "Forwarded to:" The call forwarding unconditional is activated.

– or –

To activate the last forwarded destination: Press the Absence key only.

The display shows "Forwarded to:" The call forwarding unconditional is activated.

Note

Reset Press the "Reset" Foxkey.

You can configure the Absence key like any other configurable key.

When you are back at your desk: Press the Absence key.

The call forwarding unconditional is deactivated. The phone reverts to the idle state.

– or –

Using Added Features to Make Efficient Phone Calls

Forwarding a Call

You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone or pager).

You can forward incoming calls to a different destination using Call Forwarding Unconditional.

Press the Menu key repeatedly until the display shows "Forwarding".

Forwarding Press the "Forwarding" Foxkey.

v V Press the "v" or "V" Foxkey repeatedly until the display shows "Forward to

OK Press the "OK" Foxkey.

subscriber".

Enter the person's phone number.

☛

OK Press the "OK" Foxkey.

Note

The display shows "Forwarded: ...".

If a call is to be forwarded only when you are already in a call, select "Forward: busy" instead of "Forward: subscriber". You can deactivate call forwarding unconditional with the "Reset" Foxkey. You can also activate a call forwarding unconditional by remote control.

Using Added Features to Make Efficient Phone Calls

Forwarding a Call on No Reply

You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configuration

determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be activated when your phone is busy.

Press the Menu key repeatedly until the display shows "Forwarding".

Forwarding Press the "Forwarding" Foxkey.

v V Press the "v" or "V" Foxkey repeatedly until the display shows "Call

forwarding on No Reply to subscriber".

OK Press the "OK" Foxkey.

Enter the phone number of the destination to which your calls are to be forwarded.

☛

OK Press the "OK" Foxkey.

Reset Press the "Reset" Foxkey.

Call Forwarding on No Reply is now activated. The display shows "i" or "CFNR..."

To deactivate Call Forwarding on No Reply: Press the Info key repeatedly until the display shows "Call Forwarding on No Reply..." and "Reset".

Call Forwarding on No Reply is now deactivated.

Using Added Features to Make Efficient Phone Calls

Leaving a Message

You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a

destination predefined within the system. You can select the contents of your message from a list of 16 predefined texts. These texts can be edited

to suit your requirements. The predefined texts are specified in the system configuration.

Press the Menu key repeatedly until the display shows "Forwarding".

Forwarding Press the "Forwarding" Foxkey.

v V Press the "v" or "V" Foxkey repeatedly until the display shows "Forward to

message".

OK Press the "OK" Foxkey.

v V To scroll through the predefined messages: Press the "v" or "V" Foxkey.

Edit the message contents, if necessary.

☛

OK To activate a message: Press the "OK" Foxkey.

The display shows "Message activated".

Reset To deactivate a message: Press the "Cancel" Foxkey.

Note

If you activate a call forwarding unconditional, the message you have left on your phone will be deactivated.

Using Added Features to Make Efficient Phone Calls

Locking your Phone

You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone.

You can lock your phone with a 2 to 10 digit code, see "Changing the code". The factory code setting is

0000.

<long> Press the Menu key and hold it down for a moment.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Lock".

Lock Press the "Barring" Foxkey.

Use the digit keys to enter the code.

For each digit entered, the display shows an "*".

☛

OK Press the "OK" Foxkey.

v V Press the "v" or "V" Foxkey repeatedly until the display shows the type of

OK Press the "OK" Foxkey.

Note

lock you want.

The display shows "Executed".

You can lock only the configuration ("Cfg: locked") or the entire phone ("Phone: locked"). In case of "Phone: locked" your private data cannot be viewed and external calls from your phone are only allowed as per system settings.

Using Added Features to Make Efficient Phone Calls

Unlocking Your Phone

You want to unlock your phone. You can use the code to unlock your phone. If you have forgotten your personal code, your system

administrator can reset it to the factory setting.

Reset Press the "Reset" Foxkey.

You are prompted to enter the code.

Use the digit keys to enter the code.

For each digit entered, the display shows an "*".

☛

OK Press the "OK" Foxkey.

v V Press the "v" or "V" Foxkey repeatedly until the display shows

"Tel.: enabled".

OK Press the "OK" Foxkey.

You Are a Team Member

This section explains the different options provided by your phone to communicate in a team.

Using the Team Key

You and your team partners want to be reachable at all times as a team and be able to communicate with one another as quickly as possible.

By pressing a single key you can call a team partner or answer a call for anyone in the team. When a team partner receives or makes a call, the LED on your Team key is activated, acting as a busy

display. It flashes when the team partner receives a call. It remains lit while he is in a call.

The display shows "Executed". The phone is unlocked.

Calling a Team Partner

You want to call a team partner as quickly as possible. Requirement: You have configured a configurable key as a Team key and stored the team partner's phone

number under it.

Pick up the handset.

You hear the dialling tone.

Press the Team key for the team partner.

The phone number and possibly the name of the team partner are shown on the display. The team partner is called.

Using Added Features to Make Efficient Phone Calls

Substituting for a Team Partner

Your team partner is called. The LED next to his Team key begins to flash. You know that your team partner is not at his desk at present and therefore decide to answer the call.

You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again.

While the LED next to the Team key is flashing: Pick up the handset.

You hear the dialling tone.

Press the Team key.

You are through to the person who is calling your team partner.

Note

Depending on your phone's configuration, as soon as you pick up the handset you are immediately connected with your team partner.

Starting an Announcement to a Team Partner

You want to tell a team partner something without waiting for a reply. With the Team key you can initiate an announcement to a team partner.

Pick up the handset.

You hear the dialling tone.

<2x short> Press the Team key for the team partner twice in quick succession.

You hear the acknowledgement tone. The display shows "Announcement to ...". You can now talk.

– or –

<2x short> Initiating an announcement to a team partner using hands-free mode:

Press the Team key for the team partner twice in quick succession.

You hear the acknowledgement tone. The display shows "Announcement to ...". You can now talk.

Using Added Features to Make Efficient Phone Calls

You Want to Use Your Phone Efficiently in Special Situations

This section explains the different options provided by your phone for special situations.

Deflect a call during the ringing phase

You do not want to answer a call yourself but deflect it to another subscriber. With the function "Deflect a Call During the Ringing Phase" during the ringing phase you can deflect calls

to an internal or external subscriber or to the Voice Mail Box [c]. Your phone is ringing and the indicator LED is flashing. To deflect the call, proceed as follows.

Deflection Press the "Deflect" Foxkey.

Use the digit keys to key in the phone number.

The display shows the phone number.

☛

– or –

Dial the phone number using the Redial key function.

– or –

Dial the phone number using the dialling options described in the chapter "You Want a Convenient Way of Making a Call".

OK Press the Foxkey under "OK".The call is deflected to the desired subscriber.

Note

If the subscriber you want to deflect to is busy, the call will not be deflected. The display shows "Not available" and your phone still rings.

Reject a call during the ringing phase

You do not want to answer a call. You can reject a call already during the ringing phase [c].

Reject Press the "Reject" Foxkey.

The connection is rejected and the caller obtains the busy tone.

Using Added Features to Make Efficient Phone Calls

Send text messages

You are unable to reach an internal subscriber and thus want to leave a message. You can send a text message to an internal subscriber. The text message will appear on the person's

display. Requirement: The internal subscriber must have a phone capable of receiving messages. You can either use the predefined message texts directly or edit them to create a new message.

Press the Menu key repeatedly until the display shows "MESSAGE".

Message Press the "Message" Foxkey, to use a message text from the list of 16

/\ Use the "v" or "V" Foxkey to select the message.

standard texts available in the system.

The display switches into the text mode and shows the first message

Adapt or extend the text.

☛

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the destination: "Subscriber", "Group",

or "All".

OK Press the "OK" Foxkey.

For subscriber and group: Enter the phone number.

☛

OK Press the "OK" Foxkey.

Note

The message is sent.

If the display shows "Not available", the message could not be sent.

Using Added Features to Make Efficient Phone Calls

Read text messages

Your display shows "New message received" or "Other message received", followed by "Message list". The Indicator LED is lit.

The read function is used to retrieve a received message from the memory so you can read it. The first message received is the first message shown.

Read Press the "Read" Foxkey.

The message is displayed for 8 seconds. If the message runs over several lines, the next line will then be displayed automatically.

To show the next line before the 8 seconds have elapsed: Press the Infokey.

Delete To delete the message: Press the "Delete" Foxkey.

The message is deleted; the next message is retrieved from the memory. Once the last message has been deleted, the phone switches back to the idle state.

– or –

Call Call the sender: Press the "Call" Foxkey.

The person is called.

– or –

To end the reading process: Press the END key.

The phone reverts to the idle state. The message remains stored.

Note

The next message is only retrieved from the memory once you have deleted a message.

The LED remains lit as long as there are still messages in the memory.

Answering or Rejecting a Callback Message

Someone has asked you to call back. You can tell that there is a callback request because the Indicator LED is lit in the idle state.

The display shows "Call back requiered" and a phone number. You can either answer or reject the callback request.

Call To answer the callback request: Press the "Call" Foxkey.

Delete To reject the callback request: Press the "Delete" Foxkey.

The person is called.

– or –

The callback request is rejected.

Using Added Features to Make Efficient Phone Calls

Picking up a call

You hear a phone ringing in your vicinity and want to pick up the call. With the call pick-up function you can pick up the call from the other phone on your own phone.

Press the Menu key repeatedly until the display shows "Call pick-up".

Call pick-up Press the "Call pick-up" Foxkey.

The display shows the number of the phone from which you last picked up a call.

Enter the number of the phone from which you want to pick up the call.

☛

OK Press the "OK" Foxkey.

Using the DTMF Mode. Activating / deactivating DTMF

You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode.

In the DTMF mode each key press generates a tone. If for example you key in a call number during a call, your call partner will hear the tone signals.

You can use the configuration mode ("DTMF" menu) to specify whether the DTMF mode should be generally activated or deactivated.

If the DTMF mode is generally deactivated, you can use the *-key to activate it temporarily (and deactivate it again) during the call. If the DTMF mode is generally activated (factory setting), the *-key does not have any function during the call.

Situation

You are now connected with the caller.

You're in a call and the DTMF mode is generally deactivated. You want to activate the DTMF mode temporarily.

If you already made a number of entries during the call, clear them first by pressing the "C" key.

<long> To activate the DTMF mode temporarily: Press the *-key and hold it down

Note

for a moment.

The display shows "DTMF _". You can now enter the DTMF characters. Press the "Reset" Foxkey to reset the DTMF mode.

When you hang up, the DTMF mode is automatically deactivated.

Using Added Features to Make Efficient Phone Calls

Making a call on a third-party phone

You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room.

You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls.

You can activate the phone for a business [a] or private [c] call. Once you have activated the phone using a */# procedure and your PIN, dialling by your private phone

book is available. The called party's display shows your personal phone number and not the number of the phone from

which you are making your call. Any call charges incurred will be charged to you.

Pick up the handset.

Enter #36. Enter your internal phone number.

☛

Note

☛

Note

Enter your personal code.

The phone is now enabled. You hear the internal dialling tone.

Enter the internal phone number or external phone number with the exchange access digit.

The person is called.

You can as alternative put the handset on-hook and dial the phone number you want in call preparation within 60 seconds.

When you hang up, dialling by name and your private phone book remain available for a whole minute so you can make another call.

– or –

Pick up the handset.

☛

Note

Enter #46 for a private call. Enter your internal phone number. Enter your personal code.

The phone is now enabled. You hear the external dialling tone.

Enter the external call number directly, without the exchange access digit.

The external subscriber is called.

Using Added Features to Make Efficient Phone Calls

Paging an Internal Subscriber

You are unable to reach an internal subscriber and thus want to page them. If the system is equipped with a paging system (PS), the person can be paged. The paged person can

answer from any phone [a].

Press the Menu key repeatedly until the display shows "Page".

Page Press the "Page" Foxkey.

Enter the phone number of the person to be paged.

☛

OK Press the "OK" Foxkey.

The person is paged and sees your phone number on the pager.

Answering a Pager

Your pager is ringing and shows the phone number of the person trying to reach you. You can answer from any internal phone [a].

Press the Menu key repeatedly until the display shows "Call pick-up".

Call pick-up Press the "Call pick-up" Foxkey.

v V Use the "v" or "V" Foxkey to select "Pager".

OK Press the "OK" Foxkey.

Enter your own internal phone number.

☛

OK Press the "OK" Foxkey.

You are now connected with the person who made the general bell.

Using Added Features to Make Efficient Phone Calls

Answering a General Bell

Via the general bell, you hear either your personal ringing pattern or the general ringing signal. You can answer from any internal phone.

Press the Menu key repeatedly until the display shows "Call pick-up".

Call pick-up Press the "Call pick-up" Foxkey.

General bell Press the "General Bell" Foxkey.

OK Press the "OK" Foxkey.

You are now connected with the person who made the general bell.

Suppressing your call number from your called party's terminal display

You do not want your call number to appear on the terminal display of a called party in the public network.

You have two possibilities [b]:

• If you never want your call number to appear, you can ask your system administrator to set up the system configuration accordingly.

• To suppress your call number display for certain calls only, select the function "CLIR per call" before dialling your party's call number. You can store the function under a function key or activate it with a */# procedure.

The CLIR per call function is available on a function key.

Before the call: Press the CLIR per call function key.

Note

Suppressing your phone number from the display only works with external calls and has to be subscribed to with your provider.

Using Added Features to Make Efficient Phone Calls

Tracing Malicious Calls

Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function ( Malicious Call Identification), the provider records the following call data:

• Your phone number

• The caller's phone number

• The date and time of the call

MCID has to be enabled by your provider. Your provider will inform you about accessing the recorded call data.

Note

MCID has to be stored under a configurable key.

During a call: Press the function key for MCID.

– or –

After the call do not hang up: press the function key for MCID while you hear the busy tone.

You Are Using Line Keys

This section explains the different options provided by your phone, if your system administrator has assigned you one or more configurable keys as Line keys. Line keys turn your phone into a key phone.

A line has a number which can be used to make an external call. One or usually several phones can be connected to this line, for example, in a travel agent's all the staff assigned to handling Europe as a travel destination. A Line key has an LED to indicate the line's status and lets you answer calls on that line.

If your phone has one or more Line keys, the top left-hand key on the array of configurable keys always belongs to your personal line.

Using Added Features to Make Efficient Phone Calls

Answering a Call on a Line Key

You are called on one or more Line keys. The LEDs next to the Line keys flash rapidly. You want to answer the call on one of the Line keys.

To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the receiver without pressing a Line key, you are connected with the call on the line with the highest priority.

Pick up the handset.

Connection with the line with the highest priority.

– or –

Press the Line key.

The line is selected.

Pick up the handset.

Connection with the selected line.

Phoning over a Line Key

You want to make a call via a Line key. You can make a call via any free Line key. Each Line key has its own phone number; in other words when

you make a phone call you transfer the phone number belonging to the active Line key. The call charges are recorded separately for each Line key.

Enter the person's phone number.

☛

Press a free Line key.

The LED next to the Line key lights up. The line is selected. The person is called in hands-free mode.

Pick up the handset if necessary.

Parking a Call Partner on a Line Key

You are connected with your call partner via a Line key and decide to park the party. You can park your call partner on the current Line key.

Park Press the "Park" Foxkey.

The display shows "Executed". The LED next to the Line key flashes slowly.

To retrieve a parked call party: Press the relevant Line key.

You are now through to the parked call partner again.

Using Added Features to Make Efficient Phone Calls

Switching active lines

You are in a call and want to answer a call on another Line key or make a call. You can switch lines by pressing a single key. The caller is automatically parked locally and later

reactivated by pressing the corresponding Line key.

Press the Line key you want.

The call partner is now parked. The selected line is activated.

To retrieve a parked call party: Press the relevant Line key.

You are now through to the parked call partner again.

Note

To retrieve a parked call party: Press the relevant Line key. However: You cannot use this method to take calls on busy lines.

Activating / Deactivating Functions by Remote Control

You are not at your desk and want to set various functions on your phone from a different phone. You can activate / deactivate many of your phone's functions by remote control from a different phone.

Remote control has to be enabled for your phone in the system. Remote control is possible from within and from outside the system. For external remote control,

the system administrator has to give you the dial-in number. The remote control is initiated using a special */# procedure. You can then enter the function commands

and */# procedures in the usual way.

To remote control from a third-party phone: Pick up the handset.

☛

To initiate remote control: Enter */# procedure *06. Enter your phone number.

Enter the */# procedure for activating / deactivating the function you want.

Put the handset on-hook.

Personalizing Your Phone

Basic Settings

This section explains how to adapt the phone's basic settings to suit your personal requirements.

Setting the Display Contrast

You may find the display is too bright or too dark. You can adjust the display contrast.

<long> Press the Menu key and hold it down for a moment.

Display Press the "Display" Foxkey.

v V Set the contrast with the "v" or "V" Foxkey.

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Display".

The display shows the current contrast setting.

The contrast setting is stored.

Configuring the DTMF Mode

You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone. This setting can be made in the configuration mode.

<long> Press the Menu key and hold it down for a moment.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "DTMF".

DTMF Press the "DTMF" Foxkey.

v V Use the "v" or "V" Foxkey to activate or deactivate the DTMF mode.

OK Press the "OK" Foxkey.

The setting is stored.

Personalizing Your Phone

Selecting the Language

The display text is not in the language you want. You can select a different language in the configuration mode. The menu item under which you select

your language is marked by an "*" in front of the word for "language" in the language of your choice, e.g. "*Language" for English.

Situation

<long> Press the Menu key and hold it down for a moment.

*Language Press the "*Language" Foxkey.

v V Use the "v" and "V" Foxkeys to select the language you want,

OK Press the "OK" Foxkey.

German is set as the language on your phone.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "*Language".

The display shows the set language.

e.g. "English".

The display text appears in your selected language.

Setting the Volume during a Call

You want to adjust the volume while in a call. This automatically adjusts the volume of the handset and loudspeaker. The new volume will remain stored even after the call is ended.

To reduce the volume: Press the –-key.

To increase the volume: Press the +-key.

Personalizing Your Phone

To activate headset operation

You wish to use a headset with your phone. A headset can be connected instead of or in parallel with the handset. You can also activate or deactivate

the headset operation in the configuration mode. When the headset mode is activated, calls are answered and ended using the Loudspeaker key.

The phone does not switch to open listening mode when the headset option is activated. Using headset mode you can answer the call using the handset without having to press the loudspeaker key.

When the headset mode is activated, "?" is shown on the display.

Note

<long> Press the Menu key and hold it down for a moment.

Headset Press the "Headset" Foxkey.

v V To activate / deactivate headset operation: Use the "v" or "V" Foxkey to

OK Press the "OK" Foxkey.

When using the headset mode to make phone calls, you can also use the "Open listening" Foxkey to switch on the phone's loudspeaker. If you are using the headset mode to make phone calls and open listening is activated, you can activate hands-free operation by pressing the "Hands-free operation" Foxkey. The headset is then deactivated automatically. The phone's loudspeaker and microphone are activated.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Headset".

The display shows "On" or "Off".

select between "On" and "Off".

Personalizing Your Phone

Changing your Personal Code

You want to change the personal code used for locking / unlocking your phone (see "Locking your phone" and "Unlocking your phone").

The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new code.

If you have forgotten your personal code, your system administrator can reset it to the factory setting.

<long> Press the Menu key and hold it down for a moment.

Code Press the "Code" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Code".

The display shows "Old code:".

Use the digit keys to enter the current code.

For each digit entered, the display shows an "*".

☛

OK Press the "OK" Foxkey.

The display shows "New code:".

Use the digit keys to enter the new code.

For each digit entered, the display shows an "*".

☛

OK Press the "OK" Foxkey.

The display shows "Confirmation:".

Use the digit keys to enter the new code a second time.

For each digit entered, the display shows an "*".

☛

OK Press the "OK" Foxkey.

The new code is stored.

Personalizing Your Phone

Entering the Display Text for the Idle State

You want to change the text displayed by your phone in the idle state. Instead of the date and / or time you can enter a personal text for the text displayed in the idle state.

<long> Press the Menu key and hold it down for a moment.

Text Press the "Text" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Text".

The display shows "Idle text: ...".

Use the digit keys to enter the text.

☛

OK Press the "OK" Foxkey.

Automatic Hands-Free Mode

You want to answer a call without picking up the handset or pressing a key. In the configuration mode you can choose whether your phone should immediately and automatically

activate hands-free operation after one ring, for internal calls or announcements.

<long> Press the Menu key and hold it down for a moment.

Hands-free operation Press the "Hands-free operation" Foxkey.

The text is stored.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Hands-free operation".

v V Use the "v" or "V" Foxkey to select the type of call for which hands-free

operation is to be activated automatically.

OK Press the "OK" Foxkey.

The setting is stored.

Personalizing Your Phone

Protect against Intrusion / Announcements

You want to protect against intrusion or announcements. You can use the configuration mode to define that call waiting or announcement are not enabled on your

terminal.

<long> Press the Menu key and hold it down for a moment.

v V Use the Foxkey "v" and "V" to select between "Allow to own set/" and

OK Press the "OK" Foxkey.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Intrusion" or "Announcement".

Press the "Call waiting" or "Announcement" Foxkey.

"Protect against" .

The setting is stored.

Setting the Alpha Keyboard to the National Language

You have connected an alpha keyboard to your phone and want to adapt the layout of the alpha keyboard to the input language.

In the configuration mode, you can select whether or not the alpha keyboard should to be laid out for English (i.e. first row of letters begins with "QWERTY" rather than "QWERTZ" on non-English keyboard layouts).

<long> Press the Menu key and hold it down for a moment.

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Alpha keyboard".

Alpha Keyboard Press the "Alpha keyboard" Foxkey.

v V Use the "v" and "V" Foxkeys to select between "QWERTZ" and

"QWERTY".

OK Press the "OK" Foxkey.

The setting is stored.

Personalizing Your Phone

Setting the Ringing Properties

This section explains how to set your phone's ringing tone properties.

Setting the Ringing Volume on your Phone during Ringing

You want to adjust the ringing volume. You can adjust the ringing volume while the phone is ringing.

Quieter: Press the –-key.

Louder: Press the +-key.

Setting the Ringing Properties on the Phone

You want to change the way in which your phone rings. You can set the ringing volume, ringing speed, and ringing melody.

<long> Press the Menu key and hold it down for a moment.

Ring Press the "Ring" Foxkey.

v V Set the ringing volume with the "v" or "V" Foxkey.

OK Press the "OK" Foxkey.

v V Select the ringing melody with the "v" or "V" Foxkey.

OK Press the "OK" Foxkey.

v V Set the ringing speed with the "v" or "V" Foxkey.

OK Press the "OK" Foxkey.

Note

The configuration mode is now activated.

Press the Menu key repeatedly until the display shows "Ring".

The display shows "Ringing volume".

The display shows "Ringing melody".

The display shows "Ringing speed".

The ringing properties are stored.

You can test the setting using the "Test" Foxkey.

Personalizing Your Phone

Phone Book Management

This section explains how to enter a subscriber into the phone book and how to edit or delete a phone book entry.

Creating a New Phone Book Entry

You want to store your own phone numbers. You can save and change your own phone numbers on your phone. You cannot change the phone

numbers stored in the system. The operator prompting described applies to the system types listed under [a]. The operator prompting

for the other system types differs slightly).

Press the Menu key repeatedly in the idle state until the displays reads "Phone book".

Phone book Press the "Phone book" Foxkey.

The display reads "Edit".

Edit Press the "Edit" Foxkey.

New Press the "New" Foxkey.

The display reads "New".

The display reads "Enter number".

Use the digit keys to key in the phone number you want to store.

☛

OK Press the "OK" Foxkey.

The display reads "Enter name".

Note

The text mode for letter input is automatically activated.

Use the digit keys to key in the name of the party you want to store.

☛

OK Press the "OK" Foxkey.

The changes are now stored.

Personalizing Your Phone

Editing a Phone Book Entry

You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot

edit the phone numbers stored in the system. The operator prompting described applies to the system types listed under [a]. The operator prompting

for the other system types differs slightly).

Press the Menu key repeatedly in the idle state until the displays reads "Phone book".

Phone book Press the "Phone book" Foxkey.

The display reads "Edit".

Edit Press the "Edit" Foxkey.

Browse Press the "Browse" Foxkey.

v V To find an entry: Press the "v" or "V" Foxkey.

Note

Modify To change an entry: Press the "Modify" Foxkey.

The display reads "Browse".

The display shows the entry's phone number.

You now have different options:

The display shows the old phone number.

Use the digit keys to key in the new phone number.

☛

OK Press the "OK" Foxkey.

The display shows the old name.

Use the digit keys to enter the new name.

☛

OK Press the "OK" Foxkey.

Delete Press the "Delete" Foxkey.

The data is now stored.

– or –

To delete an entry: Press the Menu key repeatedly until the display reads "Delete".

The entry is empty.

Personalizing Your Phone

Configuring Keys

This section explains how to assign phone numbers and functions to a configurable key. There are two different keys for storing numbers:

• a configurable key – accessible at all times

• the Foxkey itself – accessible only in the idle state

Storing a Phone Number under a Key – Number Key

You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit.

You can store a phone number including the associated name under any key that is configurable. The key automatically becomes a number key.

Each configurable key is assigned 2 memory locations allowing you to store 2 phone numbers under a single configurable key.

<long> To store a phone number under a configurable key: Press the key and hold

it down for a moment.

– or –

<long> To store a phone number under the Foxkey: Press the Foxkey and hold it

Note

v V Use the "v" or "V" Foxkey to select "Number key".

OK Press the "OK" Foxkey.

down for a moment at the appropriate place in the idle state.

From here on, the operating sequence is the same as for: Storing under a configurable key (2 storage locations) and storing under the Foxkey (1 memory location).

Key already configured: See "Clearing a key".

The display reads "Enter number".

1. Enter the phone number.

☛

OK Press the "OK" Foxkey.

The display reads "Enter name".

Enter the name.

☛

OK Press the "OK" Foxkey.

1. The first phone number is stored; the display shows "Enter number".

☛

2. Enter the phone number.

Personalizing Your Phone

OK Press the "OK" Foxkey.

The display reads "Enter name".

Enter the name.

☛

OK Press the "OK" Foxkey.

Storing a Function under a Key – Function Key

You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand.

You can store a function under two different keys:

• a configurable key – accessible at all times

• the Foxkey itself – accessible only in the idle state

A function key is assigned 2 memory locations. Usually a function

• is activated with the instruction sequence of memory 1

• and is deactivated with the instruction sequence of memory 2.

The LED next to the function key indicates the key status:

• Lit: Function activated.

• Not lit: Function is deactivated.

<long> To store a function under a configurable key: Press the key and hold it down

<long> Storing a function under the Foxkey: Press the Foxkey and hold it down for

Note

v V Use the "v" or "V" Foxkey to select the "Function key" entry.

2. The phone number is stored.

for a moment.

Key not configured: The display shows "Number key".

– or –

Press the Info key repeatedly until the display shows your personal Foxkey allocation.

a moment in the appropriate place in the idle state.

Key not configured: The display shows "Number key".

Key already configured: See "Clearing a key".

From here on, the operating sequence is the same as for: Storing under a configurable key and storing under the Foxkey.

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the function.

Further prompting depends on the function

Personalizing Your Phone

Note

OK Press the "OK" Foxkey.

Besides the predefined functions you can also define your own function. For more information, please refer to the section "Formulating Functions".

The function is stored under the key.

Storing a Team Partner under a Key – Team Key

You and your team partners want to be permanently available as a team. You want to be able to call one another by pressing a key.

You can configure a configurable key as a Team key and then assign it to a team partner. You can choose whether you also want a ringing signal in addition to the flashing LED whenever a team

partner is called. You can configure a ringing delay for the ringing tone. You can choose between answering directly using automatic hands-free operation, picking up the

handset, and pressing the Team key.

<long> Press the configurable key and hold it down for a moment.

Key not configured: The display shows "Number key".

Note

v V Use the "v" or "V" Foxkey to select the "Team key" entry.

OK Press the "OK" Foxkey.

Key already configured: See "Clearing a key".

The display reads "Enter number".

Enter the phone number.

☛

OK Press the "OK" Foxkey.

The display shows the ringing properties: Ringing / Ringing delay.

v V Use the "v" or "V" Foxkey to select ringing / ringing delay.

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the melody:

Note

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the speed:

"Off" for no ringing tone, "On" for immediate ringing tone, and "After 10 seconds", "After 20 seconds" and "After 30 seconds".

The display shows "Melody".

You can test the setting using the "Test" Foxkey.

The display shows "Speed".

Personalizing Your Phone

Note

OK Press the "OK" Foxkey.

v V To change the settings used to answer a call: Use the "v" or "V" Foxkey to

Note

OK Press the "OK" Foxkey.

Note

v V Use the "v" or "V" Foxkey to select priority 1 - 8.

Note

OK Press the "OK" Foxkey.

You can test the setting using the "Test" Foxkey.

The display shows "Answer".

select the answering mode: "Key" for answering the call by pressing the Team key; "Handset" for answering by picking up the handset; and "Hands-free" for automatically answering with hands-free.

The "Handset" and "Hands-free" settings only work when the ringing signal is activated.

The display shows "Priority" or "No priority".

The "Priority" function is available only if you selected "Handset" or "Hands-free" as the answering mode.

1 stands for the highest priority; 8, for the lowest.

The settings are stored.

Clearing a Key

You want to clear the assignment made to a configurable key. The function "Delete key" is available for this purpose in the configuration mode.

<long> Press the configurable key and hold it down for a moment.

The display shows the key type.

– or –

<long> Press the Foxkey with a long keystroke.

v V Use the "v" or "V" Foxkey to select the "Delete key" entry.

OK To clear a key: Press the "OK" Foxkey.

The display shows the key type.

The key configuration is cleared.

Personalizing Your Phone

Configuring Line Keys

This section explains how to adapt your Line key settings to suit your personal requirements.

Note: Your system administrator will determine whether your phone has Line keys.

Setting the Response of a Line Key

You want to set the response of a Line key in case you are called on that Line key. You can choose whether you also want a ringing signal in addition to the flashing LED when you receive

a call on a Line key. You can configure a ringing delay for the ringing tone. You can choose between answering directly using automatic hands-free operation, picking up the

handset, and pressing the Team key to answer a call. Answering an external call using automatic hands-free operation is not available.

<long> Press the Line key you want and hold it down for a moment.

The display shows "Line key".

Note

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select ringing / ringing delay.

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the melody:

Note

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the speed:

Note

OK Press the "OK" Foxkey.

v V To change the settings used to answer a call: Use the "v" or "V" Foxkey to

Note

The Personal key is also treated as a line key.

The display shows the ringing properties: Ringing / Ringing delay".

"Off" for no ringing tone, "On" for immediate ringing tone, and "After 10 seconds", "After 20 seconds" and "After 30 seconds".

The display shows "Melody".

You can test the setting using the "Test" Foxkey.

The display shows "Speed".

You can test the setting using the "Test" Foxkey.

The display shows "Answer".

select the answering mode: "Key" for answering the call by pressing the Line key and "Handset" for answering by picking up the handset.

The "Handset" setting only works when the ringing signal is activated.

Personalizing Your Phone

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select priority 1 - 8.

Note

OK Press the "OK" Foxkey.

v V Use the "v" or "V" Foxkey to select the type of line seizure:

OK Press the "OK" Foxkey.

The display shows "Priority" or "No priority".

1 stands for the highest priority; 8, for the lowest. Available only if "Handset" answering is selected. Not available to the Personal key.

The display shows "Seize".

"Key" for connecting with the corresponding line by pressing the Line key, "Handset" for connecting with the corresponding line by picking up the handset.

The settings are stored.

Formulating Functions

This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and how to assign it to a key.

Function under a Foxkey

You want to know the status of a function stored under the Foxkey. Certain functions are shown with a check mark on the display when the function is activated:

• T visible to the left of the function name: Function is activated.

• T not visible: Function is deactivated.

Personalizing Your Phone

Function Commands

You can use function commands to define a function to suit your personal requirements. A function can consist of one or more function commands, function codes, and the phone number. You can either carry out a function directly or store it under a key (select function "configurable").

The following function commands are available (see "Entering letters and characters"):

"A" Seize line with highest priority "I" Seize line "X" Disconnect "P" Pause 1 second before the next operation "Lxx" Seize line xx (Line keys) "N" Use the phone number entered in call preparation "." Control key function "Z" Activate / deactivate DTMF mode "R" Use the phone number last dialled "Y" Disconnect and reseize the line.

Examples of how to define a function:

"IR" Seize line ("I"),

dial phone number last dialled ("R") "I201" Seize line ("I") and dial phone number 201 "I*21201X" Seize line ("I"),

activate call forwarding unconditional ("*21") to phone number 201,

disconnect ("X")

Note

Text mode has to be activated before you can enter function commands.

Alpha Keyboard and Expansion Keypad

Alpha keyboard

The alpha keyboard can be used for the following purposes:

• For even quicker, more convenient dialling by name

• For editing texts, entries and settings in the simplest possible

way; for special characters press the corresponding key several times.

• For "remote control" of the phone using shortcuts.

Shortcut ... for key/operation Shortcut ... for key/operation Return Foxkey leftmost (=Fox menu

item 1, usually OK) End END key Cursor left Cursor to the left Tab Switch between Operator

Console display and banner

page (on the Operator Console)

Del Correction key Cursor down In a list moves down one line to

Control+A Retrieves the list of answered

calls Control+I Info key

Cursor right Cursor to the right

Cursor up In a list moves up one line to the

next line, or if no line is highlighted: Highlight lowest line

the next line, or if no line is highlighted: Highlight highest line

Control+U Retrieves the list of callers

Control+L Loudspeaker on / off Control+1 Fox menu item 1 Control+M Menu key Control+2 Fox menu item 2 Control+N Notepad key Control+3 Fox menu item 3 Control+P Retrieves the private phone

book Control+R Retrieves the last-number redial

list Control+S Microphone on / off Control+6 Fox menu item 6 Control+End Hang up

Control+6 means: Press Control key and digit key 6 simultaneously.

Control+4 Fox menu item 4

Control+5 Fox menu item 5

Alpha Keyboard and Expansion Keypad

Expansion keypad

You can use the 10 keys including the LEDs on the expansion keypad as well as the configurable keys on the phone itself.

Up to 3 expansion keypads can be connected to a phone.

Using the Phone to Control Outside Systems

Redkey

You want to use your phone to switch on a heating system, operate a sun blind, call for help, trigger an alarm or actuate another function on an outside system [e].

Triggering a Function with the Redkey

Your system administrator can set up one or more Redkeys on your phone. Pressing a Redkey then triggers the configured function on the connected outside system.

A Redkey can be set up by the system administrator on any configurable key of your phone. Redkeys can only be set up via the system configuration. It is not possible to modify a Redkey configuration via your phone.

Ask your system administrator whether Redkeys have been set up on your phone, where and what for. You’re making a call or dialling a number or being called or the phone is in the idle state:

Press the Redkey to trigger the function.

Note

The function is always actuated regardless of whether you press the Redkey once, twice or hold it down for a moment.

Status display

The outside system can acknowledge that a function has been actuated by a Redkey by sending a message to the phone’s display (with or without a prompt to acknowledge the message).

Installation and First-Time Operation

Putting Your Phone into Operation

LAN

Note: Plug designs vary from country to country.

Connecting your handset to the phone

1. Plug the connector at the rippled end of the handset cord into the socket near the handset's voice microphone.

2. Plug the connector at the loose end of the cord into the small socket on the underside of the phone.

Connecting your phone to the LAN

Plug the connector of the LAN cord (not included in the scope of delivery) into the socket marked "LAN" on the back of the phone

A PC can be connected with the Office 35IP in the same way. To do so, plug the connector of the phone cord into the socket marked "PC" at the back of the phone and the other end into the PC's LAN socket.

Connecting the power supply

Use the enclosed plug-in power adapter to connect the phone to the power supply. If your LAN supports Power-Over-IP the phone will be powered via the LAN cord and you will not need the power adapter.

Logging Your Phone on

Your system administrator has to prepare the system before you can log on your phone.

Installation and First-Time Operation

Labelling Configurable Keys

The last page of the Operating Instructions contains labels for the configurable keys. Proceed as follows:

1. Make a copy of the last page of these Operating Instructions and cut out the label.

2. On the label make a note of the stored functions or of the names corresponding to the numbers stored.

3. Carefully remove the transparent cover next to the configurable keys.

4. Place the label into the recess next to the configurable keys.

5. Carefully replace the transparent cover.

Supplementary Equipment: Alpha Keyboard and Expansion Keypad

You can connect up to 3 optional devices to your phone. The choice of supplementary equipment to be connected is up to you. For example you may want to connect up to 2 expansion keypads and 1 alpha keyboard.

Connecting theexpansion keypad

You can connect 1 to 3 expansion keypad(s) to your phone, each keypad having 10 configurable keys. Each key has an LED for visual signalling.

1. Unplug the phone cord from the socket on the underside of the phone.

2. Attach the expansion keypad to the right of the phone: Push the two attachment tabs into the attachment slots on the expansion keypad until you feel them click into place. Fit the projecting extremities of the attachment tabs into the phone's attachment slots.

3. Plug the cord into the supplementary equipment socket on the underside of the phone.

4. Feed the cord on the underside of the expansion keypad and on the underside of the phone through the strain relief device.

5. Plug the phone cord back into the socket on the underside of the phone. The expansion keypad is now ready for operation.

Installation and First-Time Operation

Connecting thealpha keyboard

You can also connect an alpha keyboard to your phone. The alpha keyboard simplifies the use of dialling by name, the editing functions, and the configuration. You can also use the alpha keyboard to operate your phone and to run the main phone functions using function keys or shortcut keys.

1. Unplug the phone cord from the socket on the underside of the phone.

2. Plug the cord of the alpha keyboard on the underside of the phone or - if connected - on the underside of the expansion keypad into the supplementary equipment socket.

3. Plug the phone cord back into the socket on the underside of the phone. The alpha keyboard is ready for operation.

4. The key layout (QWERTY or QWERTZ) is preset. You can change it on the phone's configuration menu under the menu item "Alpha keyboard", see the section on "Menu overview" in the Operating Instructions.

Troubleshooting

Your call partner cannot hear you or you cannot hear your call partner

Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation").

Handset off-hook, no dialling tone, no display

Make sure the phone cord is correctly plugged in to both the phone and the LAN socket (see "Installation").

Display reads "Not configured", indicator LED is lit, handset off-hook, no dial tone

Your phone has not been assigned a call number. Contact your system administrator.

Display is working, but connection is not possible

Your phone may be locked. Unlock your phone (see "Locking / unlocking your phone").

Freely configurable keys cannot be configured.

The configuration may be locked. Unlock your phone (see "Locking / unlocking your phone").

The display reads: "trying to register"

The telephone cannot be registered. Contact your system administrator.

Insufficient display contrast

The setting for the display contrast is inadequate. Alter the setting in the configuration mode, see "Setting the display contrast".

Impaired sound quality during hands-free operation

The sound quality can be affected if the volume is too loud – turn down the volume. If the sound quality fluctuates, contact your system administrator.

Impaired sound quality when making phone calls

The sound quality can be affected by electromagnetic interference's of the screen and by the network transmission quality (LAN). Contact your system administrator.

Note

For all other messages, faults and questions you may have, contact your system administrator.

*/# Procedures

Functions that are not available via the menu can be activated using */# procedures. You can either type in a */# procedure directly or store it under a key. You can only activate certain */# procedures if the same function cannot be obtained via the menu. The availability of certain */# procedures may be restricted depending on the system and software version.

*/# Procedure

Activate / deactivate an appointment reminder call

• Activate standing order

• Clear standing order

• Activate single order

• Clear single order

*56 <hh mm> #56 *55 <hh mm> #55

Activate / deactivate function via third-party phone (remote control)

(Enter number of own phone)

*06 <SC No.> <Function>

Activate exchange access with charge recall *32 <SC No.>

Announcement

• To a subscriber

• To a group

• Answer to group

*7998 <SC No.> *79 <GR No.> *89

Announcement service

• Activate group 1 or 2

• Deactivate group 1 or 2

*93 1 or 2 #93 1 or 2

Answer general bell

• Coded ringing

• Ringing signal

*82 *83

Answer the pager *82 <SC No.>

Call forwarding (Call forwarding)

• Protect against

• Allow to own set

• Activate CFNR

• Clear CFNR

• CFNR to last configured Activate SC

• CFNR to last configured Clear SC

• CFNR to preconfigured Activate SC

• CFNR to preconfigured Clear SC

• Activate CFNR to a pager

• Clear CFNR to a pager

• Activate CFNR to general bell

• Clear CFNR to a general bell

*02 #02 *61 <SC No.> #61 *61# #61 *62 #62 *68 #68 *68 #68

Remote control

X X X X

X X X X X X X X X X

*/# Procedures

*/# Procedure

Call waiting

• Activate

• Protect against

• Allow to own set

Changing your Personal Code (PIN) *47<old code>*<new

Clear callback #37

Controlling Relays

• Activate

• Deactivate

Deactivate all active functions

(except user group)

Do not disturb (call protection)

• Activate

• Deactivate

Follow me

• Activate

• Clear

Forward calls (CFU)

• Protect against

• Allow to own set

• Activate CFU

• Clear CFU

• CFU to last configured Activate SC

• CFU to last configured Clear SC

• CFU to preconfigured Activate SC

• CFU to preconfigured Clear SC

• Activate CFB

• Clear CFB

• CFB to last configured Activate SC

• CFB to last configured Clear SC

• Activate CFU to standard message

• Clear CFU to standard message

• Activate CFU to pager or general bell

• Clear CFU to pager or general bell

*43 *04 #04

code>*<new code>#

*75<x> (x=5,6,7) #75<x> (x=5,6,7)

*00 X

*26 #26

*23 <SC No.> #23

*02 #02 *21 <SC No.> #21 *21# #21 *22 #22 *67 <SC No.> #67 *67# #67 *24 <Text No.> #24 *28 #28

Remote control

X X

X X X X X X X X X X X X X X X X

Intrusion

• Protect against

• Allow to own set

*04 #04

X X

*/# Procedures

*/# Procedure

Lock / unlock the phone

• Lock with new code

• Lock with code last used

• Unlock with new code

Log into / out of user groupUser group (UG)

• Log into all user groups

• Log out of all user groups

• Log into a particular user group

• Log out of a particular user group

Making a call on a third-party phone

Business Calls Private Calls

Open door *751 / *75<x> (x=1,2)

Page subscriber over paging system

• Page in prefix dialling

• Page in suffix dialling

Park call party

• Connect with parked call party

Picking up a call *86 <SC No.>

Private call with personal code (PIN) #46<SC No.><pers. Code>

Requesting a Callback

• Activate message

• Clear message from third-party phone

*33 <Code> *33# #33 <Code>

*4800 #4800 *48 <User group No.> #48 <User group No.>

#36<SC No.><pers. Code> #46<SC No.><pers. Code>

*81 <SC No.> *81

*76 #76

*38 <SC No.> #38 <SC No.>

Remote control

X X X X

X X

Route calls / functions via switch groups

• Switch group x, switch position 1

• Switch group x, switch position 2

• Switch group x, switch position 3

Sending a Message

• To a subscriber

• To a group

• To all

Set up a conference call

• Preset

• Variable

*851 / *85 <x> 1 *852 / *85 <x> 2 *853 / *85 <x> 3 (x=2...9)

*3598 <SC No.> <Message No.> # *35 <GR No.> <Message No.> # *3599 <Message No.> #

*70 <Conf. No.> *71 <SC No. 1> * to <SC No. 5> #

X X X

*/# Procedures

Suppressing your call number from Display

• CLIR per call

Switch the phone network manually – LCR (Fallback)

(after fallback the external phone number last dialled is selected automatically)

*/# Procedure

*31

*90

Remote control

System and Software-Related Functions

System and Software-R elated Functions

You want to activate a feature described in these Instructions but the system will not let you. Some systems or system versions do not support all the features. The corresponding text sections are

identified by a number inside square brackets. The list below indicates which system versions support the relevant features. For more information contact your system administrator.

S3 S4 ISDN-5.0 ISDN-5.5 I6 I6.1

[a] X X X X

[b] X X

[c] X X X X

[e] X

Menu Overview

Note

The menu tree can vary depending on the system and the software version. The present menu tree refers to system version I6.1

Press the Menu key Phone book

All Abbr. Dialling Internal Private

Modify (Private)

New entry

Number

Name

View

0...29 Modify

Number

Name Read Message Delete

Call list

Answered calls

Call Detail New entry Delete

Unanswered calls

Call Detail New entry Delete

Diversion

Divert to subscriber

Number

Divert to message

1...16

Divert on busy

Number

Forwarded to: Subscriber

Number

Pick up

Subscriber

Number

Pager

Number

Central Bell

Send message to:

1...16 Subscriber

Number

Group

Number

All

Announcement:

Subscriber

Number

Group

Number

Configuration

-> Press the Menu key and hold it down for a moment

Pager

Number

Press the Menu key and hold it down for a moment Ring

Ringing signal volume: 1...8

Melody: 1...8

Ring.signal speed: 1...8

Barring

Code

Phone Free Phone barred Configuration barred

Code

Old code

New code

Confirm

Keys

Press key to be configured

Number key

Memory1: Enter number

Memory2: Enter number

Function key

configurable Configurable function key Park Do not disturb Handsfree Discreet ringing MCID

Menu Overview

Diversion CLIR call by call Deflect Routing Relay

Relay1 Relay2 Relay3

Courtesy group

Group1

Barring

Intrus. barred Announcement barred

Remote Maintenance

On Only Once

ACD

User group

AllUsrGrp UsrGrp1...UsrGrp29

Team key

Number

Ring On, Off, Del 10s Melody 1...16 Ring.signal speed 1...8

Answer Key

Seizure No priority

Answer Handset

Seizure Priority 1...8

Answer Handsfree

Seizure Priority 1...8

Line Key

Ring On, Off, Del 10s ,Del 20s ,Del 30s

Melody 1...16

Ring.signal speed 1...8

Answer Key

Seizure No priority

Answer Handset

Seizure Priority 1...8

Answer Handsfree

Seizure Priority 1...8

Delete key

*Language

Language,Sprache,Langue,Lingua

Handsfree

Off On For announcements

Alphakeyboard

QWERTY QWERTZ

Headset

On Off

DTMF

On Off

Display

Contrast: 1...4

Announcement

received not received

Call waiting

received not received

Test

Service

Warnings

End

Foxkey

Entry1..2

Number key

Memory1 Enter number

Function key

configurable

Delete key

Text

Idle text

Index

*/#, ...

*/# Procedures ...................................................................................................................................67

Absence key ........................................................................................................................................3

Activate exchange access with charge recall Activate/deactivate DTMF Activate/deactivate function via third-party phone Activate/deactivate the DTMF Mode Activating/Deactivating Functions by Remote Control Alpha key Alpha Keyboard Announcement Announcement service Answer/Reject or clear a Callback Message Answering a Call Answering a General Bell Answering a pager Answering Call Waiting Appointment reminder

............................................................................................................................................3

..........................................................................................................................60, 65

...........................................................................................................................49, 67

..................................................................................................................37

......................................................................................................................67

.................................................................................................................................8

...................................................................................................................40

............................................................................................................................39

.....................................................................................................................21

......................................................................................................................67

Basic Settings .....................................................................................................................................44

Brokering

...........................................................................................................................................24

Call duration ........................................................................................................................................8

Call Forwarding on No Reply Call Forwarding Unconditional

..............................................................................................................................................18

Call list Call on a Line key Call pick-up Call preparation Call transferring Call waiting Call Waiting on an Internal Subscriber Calling a Team Partner CFNR

.................................................................................................................................................67

...................................................................................................................................................68

CFU Changing your Personal Code Charges

...............................................................................................................................................8

Clear callback Clearing a Key Conference call Configurable Keys Configuring DTMF Configuring Keys Configuring Line keys Configuring the DTMF Mode Connect

............................................................................................................................................25

Controlling Relays

..............................................................................................................................42

.......................................................................................................................................37

.................................................................................................................................14

.................................................................................................................................25

................................................................................................................................49, 68

....................................................................................................................................68

...................................................................................................................................56

..................................................................................................................................69

...............................................................................................................................3

.............................................................................................................................44

...............................................................................................................................53

..............................................................................................................................68

.......................................................................................................29, 67

....................................................................................................28, 68

.......................................................................................................................32

............................................................................................................47

........................................................................................................................57

.............................................................................................................44

.......................................................................................67

.............................................................................67

..................................................................................................37

........................................................................43

........................................................................................36

...............................................................................................21

Index

Correcting your Input ........................................................................................................................ 14

Correction key Creating a New Phone Book Entry

Data backup ..................................................................................................................................... 67

Deactivate functions Deflect a call during the ringing phase Deflection Dialling and Phoning Dialling by name Dialling from the Call List of Answered Calls Dialling from the Call List of Unanswered Calls Dialling with a Configurable Key Dialling with Redial Dialling with the Alpha keyboard Dialling with the Phone Number Display Display elements Do not disturb DTMF Mode

Editing a Phone Book Entry ............................................................................................................... 52

END key Ending a Call Enquiry Call During a Call Enter a phone number in call preparation Entering the Display Text for the Idle State Enters digits Enters letters Equipment provided Expansion keypad

Fallback ............................................................................................................................................ 70

Finding by paging system First-Time Operation Follow me Formulating Functions Forwarding Forwarding a Call Forwarding a Call on No Reply Foxkey Function Function Commands Function key Function MCID (Malicious Call Identification) Function under a Foxkey Functions

General bell ...................................................................................................................................... 67

.................................................................................................................................... 3

.................................................................................................... 51

......................................................................................................................... 68

.............................................................................................. 34

......................................................................................................................................... 34

........................................................................................................................... 8

.........................................................................................................................16, 17

..................................................................................... 19

................................................................................. 18

....................................................................................................... 19

............................................................................................................................. 9

...................................................................................................... 18

......................................................................................................... 9

............................................................................................................................................3, 4

................................................................................................................................. 2

.................................................................................................................................. 68

...................................................................................................................................... 37

.............................................................................................................................................. 3

...................................................................................................................................... 8

................................................................................................................. 24

......................................................................................... 14

........................................................................................ 48

...................................................................................................................................... 13

..................................................................................................................................... 13

............................................................................................................................ 6

.......................................................................................................................61, 64

............................................................................................................39, 69

......................................................................................................................... 63

......................................................................................................................................... 68

....................................................................................................................... 58

....................................................................................................................................... 28

.............................................................................................................................. 28

.......................................................................................................... 29

............................................................................................................................................3, 4

............................................................................................................................................. 4

......................................................................................................................... 59

.................................................................................................................................3, 54

.................................................................................... 41

................................................................................................................... 58

.......................................................................................................................................... 67

Index

Hands-free operation ............................................................................................................. 4, 10, 48

Hook switch

Info key ...............................................................................................................................................3

Information Input character Installation Intrusion allow to own set/Protect against

Key phone .........................................................................................................................................41

Keypad

LCR ...................................................................................................................................................70

Leaving a Message LED Liability Line key List of answered calls Lock Lock the phone Locking Your Phone Logging your phone on Loudspeaker Loudspeaker key

Makes announcement to team partner ..............................................................................................33

Making a Call Making a call on a third-party phone Making a Conference Call MCID Menu key Microphone Moving the Cursor Muting the Microphone

Navigating through info lines .............................................................................................................11

Navigating through the Foxkey menu Number key

Open door .........................................................................................................................................69

Open listening Operating elements Options Organizing an Absence Outside systems

........................................................................................................................................3

.........................................................................................................................................4

..................................................................................................................................13

.........................................................................................................................................63

..........................................................................................68

................................................................................................................................................3

.............................................................................................................................30

........................................................................................................................................ 3, 15, 72

................................................................................................................................................7

........................................................................................................................................3, 42

.........................................................................................................................19

..................................................................................................................................................31

..................................................................................................................................31

...........................................................................................................................69

.....................................................................................................................63

...................................................................................................................................3, 4

..................................................................................................................................3

......................................................................................................................................8

..........................................................................................38, 69

.................................................................................................................26

.................................................................................................................................................41

............................................................................................................................................3

....................................................................................................................................3, 4

.............................................................................................................................14

.....................................................................................................................10

................................................................................................11

........................................................................................................................... 3, 19, 53

...................................................................................................................................10

.............................................................................................................................2

...............................................................................................................................................6

......................................................................................................................27

.................................................................................................................................62

Index

Page ................................................................................................................................................. 69

Pager

..........................................................................................................................................39, 67

............................................................................................................................................25, 69

Park Parking on a Line key Personalizing Your Phone Phone Book Management Phoning over a Line Key Picking Up a Call Pressing a Key Private call with personal code (PIN) Protect against Intrusion/Announcements

Quickdial .......................................................................................................................................... 16

QWERTZ/QWERTY

Read Text Messages .......................................................................................................................... 36

Receiving an Announcement

................................................................................................................................................. 9

Redial Redial key Redial list Redkey Reject Reject a call during the ringing phase Remote control Requesting a Callback

........................................................................................................................................... 3

............................................................................................................................................ 9

.............................................................................................................................................. 62

............................................................................................................................................... 34

Scroll .................................................................................................................................................. 4

............................................................................................................................................... 7

Security Selecting the Language Send text messages Sending a Message Set First-Time Operation Set the contrast Set the ringing volume Setting the Alpha Keyboard to the National Language Setting the Display Contrast Setting the Ringing Properties Settings on the Phone Shortcuts Signals Starting an Announcement Store a function under a key Store a phone number under a key Storing a Team Partner under a Key Substituting for a Team Partner Supplementary features Suppressing your call number Suppressing your call number from display

.......................................................................................................................................... 60

.............................................................................................................................................. 15

........................................................................................................................ 42

.................................................................................................................. 44

................................................................................................................. 51

.................................................................................................................... 42

.........................................................................................................................37, 69

................................................................................................................................... 12

.................................................................................................. 23

......................................................................................... 49

............................................................................................................................ 49

............................................................................................................. 22

................................................................................................ 34

...........................................................................................................................43, 67

.................................................................................................................20, 69

..................................................................................................................... 45

........................................................................................................................... 35

........................................................................................................................... 69

.................................................................................................................... 63

................................................................................................................................44

................................................................................................................45, 50

...................................................................... 49

.............................................................................................................. 44

........................................................................................................... 50

....................................................................................................................... 44

............................................................................................................... 22

............................................................................................................. 54

................................................................................................... 53

.................................................................................................. 55

......................................................................................................... 33

.................................................................................................................... 16

........................................................................................................... 40

........................................................................................ 70

Index

Switch groups ....................................................................................................................................69

Switch the phone network manually Switching active lines Switching lines Symbols

...............................................................................................................................................4

.........................................................................................................................43

...................................................................................................................................43

Team key ............................................................................................................................... 3, 32, 55

Text mode To activate headset operation Tracking a Malicious Call Transferring a Call Partner Troubleshooting trying to register

....................................................................................................................................4, 13

...................................................................................................................41

.................................................................................................................25

.........................................................................................................................11, 66

................................................................................................................................66

Undoing Actions ................................................................................................................................15

...............................................................................................................................................32

Unlock Unlocking Your Phone Upper and Lower Case User group Using the Foxkey

........................................................................................................................................69

.......................................................................................................................69

......................................................................................................................14

...............................................................................................................................12

Volume/cursor keys .......................................................................................................................3, 14

Write-on label ......................................................................................................................................3

..................................................................................................70

............................................................................................................46

Declaration of Conformity

Konformitätserklärung

We, Aastra Telecom Schweiz AG, declare with full responsibility that the product complies with the provisions of Directive 1999/5/EC of the Council of the European Union.

You will find the complete text of the declaration of conformity and other documents under:

www1.aastra.com/docfinder

Subject to delivery availability and technical modifications.

The scope of performance depends on the system and the software version.

eud-0061_en/2.1

AASTRA Office 35IP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Operating and Display Elements

Contents

Equipment Provided

Options

Safety and Liability

Safety Information

Intended Purpose

Exclusion of Liability

Dialling and Phoning

You Receive a Call

Answering a Call

Ending a Call

You Want to Make a Call

Dialling with the Phone Number

Dialling with Redial

Using Your Phone in Open Listening Mode

Using Your Phone in Hands-Free Mode

Muting the Microphone

Using the Display and Opera ting Elements

Display

Abbreviations

Navigating through the Foxkey menu

Navigating through info lines

Keys

Pressing a Key

Using the Foxkey

Input

Enters digits

Entering Letters and Special Characters

Switching between Upper and Lower Case

Entering a Phone Number in Call Preparation

Correcting your Input

Moving the Cursor

Menu-Guided Navigation

Undoing Actions

Signals

Indicator LED Signals

Using Added Features to Ma ke Efficient Phone Calls

You Want a Convenient Way of Making a Call

Dialling by Name – Quickdial

Dialling by Name

Dialling with the Alpha keyboard

Dialling from the Call List of Unanswered calls

Dialling from the Call List of Answered Calls

Dialling with a Configurable Key – Number Key

Requesting a Callback

Answering Call Waiting

Call Waiting on an Internal Subscriber

Starting an Announcement

Receiving an Announcement

Private call with personal code (PIN)

You Want to Use Functions while in a Call

Enquiry Call During a Call

Brokering between an Enquiry Call Party and Your Call Partner

Transferring a Call Partner

Parking a Call Partner

Making a Conference Call

You Are Away from Your Desk

Using the Absence Key

Forwarding a Call

Forwarding a Call on No Reply

Leaving a Message

Locking your Phone

Unlocking Your Phone

You Are a Team Member

Using the Team Key

Calling a Team Partner

Substituting for a Team Partner

Starting an Announcement to a Team Partner

You Want to Use Your Phone Efficiently in Special Situations

Deflect a call during the ringing phase

Reject a call during the ringing phase

Send text messages

Read text messages

Answering or Rejecting a Callback Message

Picking up a call