Some systems or system versions do not support all the features. The corresponding text sections are
identified by a letter inside square brackets. The section "System and Software Dependency" indicates
which system versions support the relevant features.
2
Page 3
1Redialkey
• press briefly: Phone number last
dialled
2END key
• In a call: Disconnects, ready for
dialling
• Menu/configuration: Back / cancel without
saving
3Foxkey
Multifunction key:
• press briefly: Activates allocated
function
• press and hold down: Configuration mode
4Freely
configurable
keys
Configurable as:
Number key:
• Press once briefly: 1. Retrieves the phone
number
• Press twice in quick succession: 2. Retrieves
the phone number
Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating
Instructions and keep them for future reference. When handing over your phone to others, make sure
you enclose these Operating Instructions.
Connections
Always plug the phone cable connectors into the appropriate sockets. Do not modify
the connections in any way.
Maintenance
Use original accessories only. Make sure all installation and repair work is carried out
by a specially qualified technician.
Always use a soft, moistened, or antistatic cloth to clean your phone. Do not use
chemicals or other chemical products.
Ambient conditions
Do not operate the phone outside the temperature range of +5 °C to approx.
+40 °C. Avoid direct sunlight and other sources of heat.
Protect your phone against the wet, excessive dust, corrosive liquids and steam.
Do not expose your phone to electromagnetic fields (electric motors,
household appliances). The speech quality could be affected. To prevent
interference, avoid placing your handset in the immediate vicinity of computers,
radios, TV sets, VCRs, and other telephone sets.
Disposal
Be sure to dispose of your phone and its packaging in an environmentally compatible
way; alternatively send it back to your supplier or servicing agent.
Intended Purpose
This telephone is designed exclusively for making and receiving phone calls on the appropriate system.
Exclusion of Liability
This product is manufactured in accordance with ISO 9001 quality criteria.
This product and the user information supplied with it have been produced with the utmost care.
The product's functions have been tested and approved after comprehensive conformity tests.
Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective
hardware.
The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect
handling, improper use, or any other faulty behaviour on the part of a product. Potential hazards are
mentioned in the relevant places in the User Guides. Liability for loss of profit shall be excluded in any case.
6
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Dialling and Phoning
Dialling and Phoning
You Receive a Call
This section explains the procedure for answering a call.
Answering a Call
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:
Pick up the handset.
Ending a Call
You want to end the call.
Put the handset on-hook.
You Want to Make a Call
This section explains the different ways you can make a call with your phone.
Dialling with the Phone Number
You want to call someone and key in that person's phone number.
Pick up the handset.
You hear the dialling tone.
Use the digit keys to key in the phone number.
The person is called.
☛
Dialling with Redial
You want to call the person you have last called.
Your phone automatically stores the last number you dialled in the redial list. You can call that person by
using the redial function.
Pick up the handset.
You hear the dialling tone.
Press the Redial key.
The phone number you dialled last is dialled.
7
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Using Added Features to Make Efficient Phone Calls
Using Added Features to Ma ke Efficient Phone Calls
The following sections explain the supplementary features provided by your phone for more efficient use.
You Want a Convenient Way of Making a Call
This section explains some convenient features provided by your phone for making a call.
Dialling with the Abbreviated Dialling Memory
You want to call someone stored in your abbreviated dialling memory.
You can call the person by simply pressing the corresponding digit key.
Note
Attention LED lit or flashing: Function not available. Other functions have
been allocated to the Foxkey.
Pick up the handset.
You hear the dialling tone.
Press the Foxkey.
Enter the person's abbreviated dialling number: 0 to 9.
The person is called.
☛
Dialling with a Configurable Key – Number Key
You want to call someone whose phone number is stored under a configurable key.
You can dial the person by pressing the corresponding number key.
Pick up the handset.
You hear the dialling tone.
Activate the key's first allocated function: Press the key once.
The person is called.
– or –
<2x short>Activate the key's second allocated function: Press the key twice in quick
succession.
The person is called.
8
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Using Added Features to Make Efficient Phone Calls
Requesting a Callback
You want to talk to a certain person. The person is busy or does not answer. You can make callback
requests to both internal and external subscribers. Not all providers support this function.
If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing
as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called
party's phone will start ringing.
If the called party does not answer, you can also request a callback. The called party will see a continuous
visual reminder of your callback request.
Situation
Note
You called someone and hear the busy tone or dialling tone.
To activate a callback request: Press the Foxkey.
You hear the acknowledgement tone.
Put the handset on-hook.
You can have only 1 active callback request at a time. Your callback request
will automatically be cancelled by the system after about half an hour.
You can also cancel the callback request beforehand.
Answering Call Waiting
You are in a call and hear the call waiting tone. Someone is urgently trying to reach you.
You can either answer, deflect or reject the call.
Answering the call: Press the Foxkey.
1. Your original call partner is put on hold. You are now connected with
the party who initiated the call waiting.
– or –
Rejecting the call: Press the END key.
You remain connected with your original call partner. The call-waiting
party hears the busy tone.
9
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Using Added Features to Make Efficient Phone Calls
Private call with personal code (PIN)
You want to make a private call on your phone or on a third-party phone.
With the aid of your personal code you can use any phone to make an external private call with your own
personal settings, even if that phone is locked for external calls [e].
The caller obtains your personal call number on his display, even if you make your call from a third-party
phone.
Any call charges incurred will be charged to you.
The call number dialled is not stored in the last-number redial list.
Pick up the handset.
Enter #46 followed by your internal call number.
Enter your personal code.
☛
Note
The phone is now enabled. You hear the external dialling tone.
The factory setting "0000" is not accepted. First change the code as
described under "Changing your personal code (PIN)" or using the */#
procedure *47 (see Chapter on */# procedures). If you have forgotten your
personal code, your system administrator can reset it to the factory setting.
Enter the external call number directly, without the exchange access digit.
The external subscriber is called.
☛
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Using Added Features to Make Efficient Phone Calls
You Want to Use Functions while in a Call
This section explains the different options provided by your phone while you are in a call.
Enquiry Call During a Call
You want to call someone else briefly without losing your current call partner. Then you want to resume
your conversation with your original call partner.
With the enquiry call function you can call someone else in the middle of a call and put your original call
partner on hold. You can make enquiry calls to both internal and external subscribers.
During the call press the Foxkey.
Your original call partner is put on hold.
Enter the phone number of the enquiry call party.
The enquiry call party is called. You hear the ring back tone.
☛
To end the enquiry call: Press the END key.
You are now back through to your original call partner.
Note
If your enquiry call party hangs up and you also go on-hook by mistake,
you will hear a continuous ringing signal for 10 seconds to draw your
attention to the person still on hold. If you pick up the receiver during the
continuous ringing, you will be reconnected with your call partner.
Brokering between an Enquiry Call Party and Your Call Partner
You are talking with an enquiry call party and have your original call partner on hold. You want to be able
to switch back and forth between the two.
1)
In an enquiry call you can use the brokering
party and the party on hold. Brokering is possible with both internal and external subscribers. You can
also broker between conference parties as a group and an enquiry call party.
Brokering: Press the Foxkey.
Your call partner changes. The other call party is put on hold.
To terminate the current connection: Press the END key.
Call party disconnected. Connected with the call party on hold.
function to switch back and forth between an enquiry call
1) Depending on the system and the software version it is called "Brokering" or "2nd Call".
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Using Added Features to Make Efficient Phone Calls
Transferring a Call Partner
You want to put your call partner through to someone else.
With the enquiry call function you can connect your call partner with someone else. You can connect
internal and external subscribers with one another.
During the call press the Foxkey.
Your original call partner is put on hold.
Enter the other party's phone number.
The other party is called.
☛
Connecting with notification: Wait until the person has answered the call.
Announce the call party.
Put the handset on-hook.
Your call partner and the other person are now connected with each other.
– or –
Connecting without notificaton: Wait for the first ringing tone, then hang
up.
The other party is then called directly by your original call partner.
Note
Making a Conference Call
You are in a call and have a call party on hold at the same time. You want to include the party on hold in
the conversation and hold a conference call.
With the conference function you can include a call party on hold in the current conversation. From the
conference call you can initiate an enquiry call to someone else. You can broker between the parties as a
group and the enquiry call party.
Depending on the system, a conference call can consist of up to 6 conference participants. You can hold
a conference call with internal and external subscribers.
Recall: If the other party does not answer, the call comes back to your phone.
12
<long>To connect the call party on hold: Press the Foxkey with a long keystroke.
The call party on hold is now included in the call: Conference call.
Note
You may hear an attention tone. This depends on the system's
configuration.
Leaving a conference call: Put the handset on-hook.
The other conference parties remain in the call.
Page 13
Using Added Features to Make Efficient Phone Calls
Forwarding a Call
You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone or
pager).
You can forward incoming calls to a different destination using Call Forwarding Unconditional.
Note
You can forward calls using a */# procedure. See "*/# procedures,
forwarding calls".
You can also activate a call forwarding unconditional by remote control.
Forwarding a Call on No Reply
You want calls that you receive on your phone to be forwarded to another destination.
Both your own phone and the other destination will then start ringing. The system configuration
determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first,
answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be
activated when your phone is busy.
Note
You can forward calls using a */# procedure. See "*/# procedures,
call forwarding on no reply".
You Want to Use Your Phone Efficiently in Special
Situations
This section explains the different options provided by your phone for special situations.
Answering or Rejecting a Callback Message
Someone has asked you to call back. You can tell that there is a callback request because the Indicator
LED is lit in the idle state.
You can either answer or reject the callback request.
To answer the callback request: Press the Foxkey.
The person is called.
– or –
<2x short>To reject the callback request: Press the Foxkey twice in quick succession.
The callback request is rejected.
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Using Added Features to Make Efficient Phone Calls
Using the DTMF Mode. Activating / deactivating DTMF
You want to be able to use your phone to control other equipment or to access certain services, such as
remote polling of an answering machine or telebanking. For these services you need the DTMF mode.
In the DTMF mode each key press generates a tone. If for example you key in a call number during a call,
your call partner will hear the tone signals.
Your system administrator will determine whether the DTMF mode should be generally activated or
deactivated.
If the DTMF mode is generally deactivated, you can use the *-key to activate it temporarily (and deactivate
it again) during the call. If the DTMF mode is generally activated (factory setting), the *-key does not have
any function during the call.
Situation
<long>To activate the DTMF mode temporarily: Press the *-key and hold it down
Note
You're in a call and the DTMF mode is generally deactivated. You want to
activate the DTMF mode temporarily.
If you already made a number of entries during the call, clear them first by
pressing the "C" key.
for a moment.
The display shows "DTMF _". You can now enter the DTMF characters.
Press the "Reset" Foxkey to reset the DTMF mode.
When you hang up, the DTMF mode is automatically deactivated.
14
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Using Added Features to Make Efficient Phone Calls
Making a call on a third-party phone
You want to make a call on a third-party phone using your personal settings, for example on a colleague’s
phone or in a meeting room.
You can activate a third-party phone to make an internal or external call using your personal settings,
even if the phone is locked for external calls.
You can activate the phone for a business [a] or private [c] call.
Once you have activated the phone using a */# procedure and your PIN, dialling by your private phone
book is available.
The called party's display shows your personal phone number and not the number of the phone from
which you are making your call.
Any call charges incurred will be charged to you.
Pick up the handset.
#36 for a business call.
Enter your internal phone number.
☛
Note
☛
Note
Note
Enter your personal code.
The phone is now enabled. You hear the internal dialling tone.
The factory setting "0000" is not accepted. First change the code as
described under "Changing your personal code (PIN)" or using the */#
procedure *47 (see Chapter on */# procedures). If you have forgotten your
personal code, your system administrator can reset it to the factory setting.
Enter the internal phone number or external phone number with the
exchange access digit.
The person is called.
You can as alternative put the handset on-hook and dial the phone number
you want in call preparation within 60 seconds.
When you hang up, dialling by name and your private phone book remain
available for a whole minute so you can make another call.
– or –
Pick up the handset.
☛
☛
Note
Enter #46 for a private call.
Enter your internal phone number.
Enter your personal code.
The phone is now enabled. You hear the external dialling tone.
The factory setting "0000" is not accepted. First change the code as
described under "Changing your personal code (PIN)" or using the */#
procedure *47 (see Chapter on */# procedures). If you have forgotten your
personal code, your system administrator can reset it to the factory setting.
Enter the external call number directly, without the exchange access digit.
The external subscriber is called.
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Using Added Features to Make Efficient Phone Calls
Suppressing your call number from your called party's terminal
display
You do not want your call number to appear on the terminal display of a called party in the public
network.
You have two possibilities [b]:
• If you never want your call number to appear, you can ask your system administrator to set up the
system configuration accordingly.
• To suppress your call number display for certain calls only, select the function "CLIR per call" before
dialling your party's call number. You can store the function under a function key or activate it with a
*/# procedure.
The CLIR per call function is available on a function key.
Before the call: Press the CLIR per call function key.
Note
Suppressing your phone number from the display only works with external
calls and has to be subscribed to with your provider.
Activating / Deactivating Functions by Remote Control
You are not at your desk and want to set various functions on your phone from a different phone.
You can activate / deactivate many of your phone's functions by remote control from a different phone.
Remote control has to be enabled for your phone in the system.
Remote control is possible from within and from outside the system [d]. For external remote control,
the system administrator has to give you the dial-in number.
The remote control is initiated using a special */# procedure. You can then enter the function commands
and */# procedures in the usual way.
To remote control from a third-party phone: Pick up the handset.
To initiate remote control:
Enter */# procedure *06.
☛
Enter your phone number.
Enter the */# procedure for activating / deactivating the function you want.
☛
Put the handset on-hook.
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Personalizing Your Phone
Personalizing Your Phone
Basic Settings
This section explains how to adapt the phone's basic settings to suit your personal requirements.
Setting the Volume during a Call
You want to adjust the volume while in a call.
The new volume will remain stored even after the call is ended.
<long>To reduce the volume: Press digit key 1 and hold it down a moment.
– or –
<long>To increase the volume: Press digit key 2 and hold it down a moment.
17
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Personalizing Your Phone
Setting the Ringing Properties
This section explains how to set your phone's ringing tone properties.
Setting the Ringing Properties on the Phone
You want to change the way in which your phone rings.
You can set the ringing volume, ringing speed, and ringing melody.
Pick up the handset.
You hear the dialling tone.
<long>Press the Foxkey with a long keystroke.
Note
The dialling tone stops. You hear the acknowledgement tone.
The configuration mode is now activated.
You now have different options:
Set the ringing volume: Press digit key 1.
Set the ringing volume with digit keys 1 (quiet) to 4 (loud).
The ringing tone rings with the set volume.
– or –
Set the ringing speed: Press digit key 2.
18
Note
Set the ringing speed with digit keys 1 (slow) to 4 (rapid).
The ringing tone rings with the set speed.
– or –
Selecting the ringing melody: Press digit key 3.
Select the ringing melody with digit keys 1 to 4.
Ringing tone rings with the selected melody.
– or –
Set the key confirmation tone: Press digit key 4.
Activating the key confirmation tone: Press digit key 1.
Deactivating the key confirmation tone: Press digit key 0.
From here on, the operation is the same again:
Page 19
Personalizing Your Phone
To save a setting: Press the Foxkey.
You hear the acknowledgement tone.
Put the handset on-hook.
The configuration mode is now deactivated.
Management of the Abbreviated Dialling Memory
This section explains how to enter a subscriber into the phone book and how to edit or overwrite a phone
book entry.
Creating a New Entry in the Abbreviated Dialling Memory
You want to store your own phone numbers.
You can save and overwrite your own phone numbers on your phone.
Pick up the handset.
You hear the dialling tone.
<long>Activate the configuration mode: Press the Foxkey with a long keystroke.
The dialling tone stops. You hear the acknowledgement tone.
The configuration mode is now activated.
Press the Foxkey again.
☛
☛
Use the digit keys to enter the code: 0 to 9.
Use the digit keys to key in the phone number you want to store.
To save a setting: Press the Foxkey.
You hear the acknowledgement tone. The phone number is now stored.
Put the handset on-hook.
The configuration mode is now deactivated.
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Personalizing Your Phone
Configuring Keys
This section explains how to assign phone numbers and functions to a configurable key.
Storing a Phone Number under a Key – Number Key
You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by
digit.
You can store a phone number under a configurable key. The key automatically becomes a number key.
Each configurable key is assigned 2 memory locations allowing you to store 2 phone numbers under a
single configurable key.
Pick up the handset.
You hear the dialling tone.
<long>Activate the configuration mode: Press the Foxkey with a long keystroke.
<2x short>Press the configurable key twice.
The dialling tone stops. You hear the acknowledgement tone.
The configuration mode is now activated.
Press the configurable key once.
Memory 1 is selected.
– or –
Memory 2 is selected.
Enter the phone number.
☛
To save a setting: Press the Foxkey.
The phone number is now stored.
Put the handset on-hook.
The configuration mode is now deactivated.
Note
Storing a Function under a Key – Function Key
You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a
single keystroke rather than having to enter it by hand.
To store a function under a key, contact your system administrator.
20
*/# procedures can also be stored under number keys.
Page 21
Using the Phone to Control Outside Systems
Using the Phone to Contro l Outside Systems
Redkey
You want to use your phone to switch on a heating system, operate a sun blind, call for help, trigger an
alarm or actuate another function on an outside system [e].
Triggering a Function with the Redkey
Your system administrator can set up one or more Redkeys on your phone. Pressing a Redkey then
triggers the configured function on the connected outside system.
A Redkey can be set up by the system administrator on any configurable key of your phone. Redkeys can
only be set up via the system configuration. It is not possible to modify a Redkey configuration via your
phone.
Ask your system administrator whether Redkeys have been set up on your phone, where and what for.
You’re making a call or dialling a number or being called or the phone is in the idle state:
Press the Redkey to trigger the function.
Note
The function is always actuated regardless of whether you press the Redkey
once, twice or hold it down for a moment.
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Installation and First-Time Operation
Installation and First-Time Operation
Putting Your Phone into Operation
TSD2
TSD1
Logging Your Phone on
Your system administrator has to prepare the system before you can log on your phone.
Connecting your phone to the system
1. Plug the connector at the rippled end of the cord into the socket near the voice microphone.
2. Feed the cord through the cable guide on the phone cradle, leaving at least the rippled portion of the
cord free to allow freedom of movement between the phone and its cradle.
3. Plug the connector at the loose end of the cord into the phone socket outlet.
4. Ask the installation engineer to set the channel selector switch (TSD).
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Page 23
Troubleshooting
Troubleshooting
Your call partner cannot hear you or you cannot hear your call partner
Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation").
Handset off-hook, no dialling tone
Make sure the phone cord is correctly plugged in to both the phone and the phone socket and that the
channel selector is in the end position (see "Installation").
Indicator LED is lit in standby mode
The system administrator has logged a different phone type onto the system or a number has not been
assigned to the phone. Contact your system administrator.
23
Page 24
*/# Procedures
*/# Procedures
Functions that are not available via the menu can be activated using */# procedures.
You can either type in a */# procedure directly or store it under a key.
You can only activate certain */# procedures if the same function cannot be obtained via the menu.
The availability of certain */# procedures may be restricted depending on the system and software version.
*/# ProcedureRemote
Answer general bell
• Coded ringing
• Ringing signal
Answer the pager*82 <SC No.>
Call forwarding (Call forwarding)
• Activate CFNR
• Clear CFNR
• CFNR to last configured Activate SC
• CFNR to last configured Clear SC
• CFNR to preconfigured Activate SC
• CFNR to preconfigured Clear SC
• Activate CFNR to a pager
• Clear CFNR to a pager
• Activate CFNR to general bell
• Clear CFNR to a general bell
Call waiting
• Activate
• Protect against
• Allow to own set
Changing your Personal Code (PIN)*47<old code>*<new
Deactivate all active functions
(except user group)
*82
*83
*61 <SC No.>
#61
*61#
#61
*62
#62
*68
#68
*68
#68
*43
*04
#04
code>*<new code>#
*00X
control
X
X
X
X
X
X
X
X
X
X
X
Do not disturb (call protection)
• Activate
• Deactivate
Follow me
• Activate
• Clear
24
*26
#26
*23 <SC No.>
#23
X
X
Page 25
*/# Procedures
*/# ProcedureRemote
Forward calls (CFU)
• Protect against
• Allow to own set
• Activate CFU
• Clear CFU
• CFU to last configured Activate SC
• CFU to last configured Clear SC
• CFU to preconfigured Activate SC
• CFU to preconfigured Clear SC
• Activate CFU to standard message
• Clear CFU to standard message
• Activate CFU to pager or general bell
• Clear CFU to pager or general bell
Making a call on a third-party phone
Business Calls
Private Calls
Open door*75<x> (x=1,2)
Page subscriber over paging system
• Page in prefix dialling
• Page in suffix dialling
Picking up a call*86 <SC No.>
Private call with password#46<SC No.><pers. Code>
Private call with personal code (PIN)#46<SC No.><pers. Code>
You want to activate a feature described in these Instructions but the system will not let you.
Some systems or system versions do not support all the features. The corresponding text sections are
identified by a number inside square brackets. The list below indicates which system versions support the
relevant features. For more information contact your system administrator.
Activate/deactivate DTMF
Activate/deactivate the DTMF Mode
Activating/Deactivating Functions by Remote Control
Answer/Reject or clear a Callback Message
Answering a Call
Answering Call Waiting
Data backup ..................................................................................................................................... 24
Deactivate functions
Dialling and Phoning
Dialling with a Configurable Key
Dialling with Redial
Dialling with the Abbreviated Dialling Memory
Dialling with the Phone Number
Display elements
Do not disturb
DTMF Mode
END key .............................................................................................................................................. 3
Ending a Call
Enquiry Call During a Call
Equipment provided
LED ......................................................................................................................................................3
Set First-Time Operation
Set the ringing volume
Setting the Ringing Properties
Settings on the Phone
Store a function under a key
Store a phone number under a key
Supplementary features
Suppressing your call number
Suppressing your call number from display
T
Transferring a Call Partner ................................................................................................................. 12
We, Aastra Telecom Schweiz AG, declare with full responsibility that the
product complies with the provisions of Directive 1999/5/EC of the Council
of the European Union.
You will find the complete text of the declaration of conformity and other
documents under:
www1.aastra.com/docfinder
Subject to delivery availability and technical modifications.
The scope of performance depends on the system and the software version.